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At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.How will you make an impact in this role?Global Commercial Services (GCS) is the global leader in providing payments solutions for Small, Medium, and Large Enterprises. We are in the business of helping our clients get business done! Accelerating sales and driving profitable charge volume growth are crucial for the success of the organization. The Sales Enablement team is instrumental in driving these objectives. The Senior Manager will play a critical role supporting the development of growth and data-driven strategies to improve Sales portfolio performance and drive execution, while working alongside senior leadership within GCS. The ideal candidate should demonstrate creativity, curiosity, and passion for dealing with large amounts of data and converting it into valuable, actionable information. We seek a thought-leader and a problem-solver who can blend business, technical, and industry standard methodologies when it comes to developing data-driven solutions. The position will provide consultative support to the GCS Sales leadership team through development of analytical solutions. While also highlighting trends, risks, and opportunities to enhance business decision-making processes, while working very closely with Sales, Marketing, Finance, Technology, and Capabilities partners to drive Sales growth. The incumbent will lead a team of data scientists to design, develop, and test ML-derived solutions that deliver higher client engagement and improve efficiency. The role is positioned at a unique intersection of analytics and informing business outcomes. This is a fast-paced environment requiring a mix of strong relationship skills, passion for applied data science, people leadership, and a singular focus on excellence.Responsibilities:<ul><li>Lead Data Science Projects: Design, develop, and implement predictive and explanatory analyses that address critical business problems, leveraging expertise in classical machine learning, NLP, generative AI, and other areas. Strengthen forecasting, refine incentive plan designs, and identify gaming behaviors </li><li>Drive Analytics: Create world class analytics and add valuable insights to inform strategy. Develop actionable insights into Sales and client behavior, and introduce new approaches to transform complex behavioral data, and influence decision-making and strategic direction across the organization </li><li>Develop Modeling Capabilities: Hands-on experience with popular frameworks like TensorFlow, PyTorch, Transformers, etc., focusing on scalability, performance, and interpretability </li><li>People Leadership: Lead a team of high-performing data scientists </li><li>Collaborate Across Teams: Establish and maintain close relationships with key cross-functional partners to understand business strategies, develop goals, and address opportunities </li><li>Develop Scalable Solutions: Architect and deploy robust, efficient, and scalable data pipelines and modeling solutions using cloud-based technologies (e.g., Lumi) and programming languages like Python, Spark, etc. </li><li>Lead Innovation Through External Perspective: Research emerging trends and advancements in machine learning, deep learning, NLP, and generative AI; apply this knowledge to solve complex problems; translate theoretical advances into practical, scalable solutions that drive the business forward. Challenge status quo, innovate, and harbor strong curiosity </li><li>Define Performance Indicators: Lead analytics and measurement across key performance indicators. Own key stakeholder and executive level communications on progress of committed initiatives, including provision of automated monthly measurement focusing on specific strategic initiatives </li><li>Communicate Insights Optimally: Present findings, recommendations, and results successfully to both technical and non-technical audiences, including executive leadership, via clear reports, visualizations, and presentations, to enable data-driven decision making</li></ul>Minimum Qualifications:<ul><li>3-4 years of relevant work experience </li><li>Bachelor’s Degree required, preferably in a quantitative field (e.g., Economics, Finance, Computer Science, Mathematics/Statistics, Engineering) </li><li>Strong analytical and conceptual thinking acumen, with demonstrated ability of translating complex, unstructured business problems into mathematical programming models. Leverage external insights and tools (from academia or other industries) where needed </li><li>Capable of articulating key findings to senior leadership and stakeholders, leveraging insights to influence business decisions </li><li>Familiarity with machine learning libraries and frameworks (e.g., Tensorflow, PyTorch, scikit-learn) and experience applying algorithms to real-world business problems </li><li>High proficiency in Python/SQL is required&nbsp;</li><li>Proficiency in analytical and statistical tools (e.g., Hive, PySpark, scikit-learn etc.) is required </li><li>Experience in Big Data environment, inclusive of data mining techniques and data processing. Ability to address performance issues and to manipulate both structured and unstructured data </li><li>Proven experience with data visualization and reporting tools (e.g. Matplotlib, seaborn, PowerBI) </li><li>Proficiency with industry recognized ETL methods, processes and standards </li><li>Advanced knowledge of Microsoft Office Suite (Excel pivot, macros, deck-writing) </li><li>Strong communication skills, capable of explaining analyses in audience-appropriate terms </li><li>Ability to work independently as well as collaboratively in a dynamic, cross-functional environment, with a strong attention to detail and passion for learning</li></ul>Preferred Qualifications:<ul><li>Masters/PhDs in a quantitative field (e.g., Statistics, Econometrics, Computer Science, Mathematics, Physics, Operation Research, Engineering and etc.) with hands-on experience leveraging sophisticated analytical and machine learning techniques</li><li>2+ years’ experience of applying machine learning techniques to real business problems</li><li>Experience leading teams</li></ul>Salary Range: $90,000.00 to $165,000.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>Depending on factors such as business unit requirements, the nature of the position, cost and applicable laws, American Express may provide visa sponsorship for certain positions.

American Express

Senior Manager - Data Science

At American Express, our culture is built on a 175-year history of innovation, shared values and leadership behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you’ll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.As part of our diverse tech team, you can architect, code and ship software that makes us an essential part of our customers’ digital lives.  Here, you can work alongside talented engineers in an open, supportive, inclusive environment where your voice is valued, and you make your own decisions on what tech to use to solve challenging problems.  American Express offers a range of opportunities to work with the latest technologies and encourages you to back the broader engineering community through open source.  And because we understand the importance of keeping your skills fresh and relevant, we give you dedicated time to invest in your professional development.  Find your place in technology on #TeamAmex.&nbsp;The objective of the Technology Control Management Risk ID, Assessment, Testing and Reporting team is to identify, assess, mitigate, and report on Operational Risk within BU processes for Technology to ensure adherence to regulatory standards, Amex policy and enhance the BU's resilience through managing a clear methodology of inherent and residual risk.Technology is looking for an Analyst of Risk ID, Assessment, Testing &amp; Reporting focused on ensuring control management is embedded in the day-to-day operations of our organization. It will involve extensive collaboration with multiple partners across numerous business units, functional areas, and geographies.The Analyst, Technology Risk ID, Assessment, Testing &amp; Reporting will:<ul><li>Assist in additional identification specific risks throughout business processes and systems (along with business process owners)</li><li>Support control monitoring (supplemental to BU process owners testing) and compile key operational risk trends, activities, and events</li><li>Proactively help identify certain areas of high-risk for intervention (e.g., automated alerts generated for high-risk areas signal need for intervention and focus), including conducting independent quality assurance and vertical process testing</li><li>Support thematic risk reporting (levels, trends, causes)</li><li>Categorize controls and map against risks and processes (e.g., cross-BU process-control mapping)</li><li>Support risk management practices within the business</li><li>Maintain risk dashboards and key risk indicators (KRIs) for ongoing monitoring</li><li>Maintain risk profiles and an updated risk register(s)</li><li>Support sharing insights, better practices, themes, etc. across the enterprise</li></ul>Required Qualifications: &nbsp;<ul><li>1-2 Years experience in operational risk management (e.g., within Risk and/or Internal Audit function) Understanding of critical operational risk management lifecycle activities</li><li>Project management, communication, and interpersonal skills</li><li>Experience in process governance, with an understanding of processes that align with policies, regulatory frameworks, and/or operational standards</li><li>Analytical and problem-solving skills, with an ability to analyze data, identify trends, and evaluate risk scenarios effectively [BU-SPECIFIC]</li></ul>Preferred Qualifications: &nbsp;<ul><li>Bachelor's Degree in Finance, Business, Risk Mgmt., or related field; advanced degrees (e.g., MBA, MSc) or certifications are advantageous</li><li>Experience in at least one of the following:&nbsp;</li><li>Supporting identification of operational risks throughout business processes and systems</li><li>Facilitating risk assessment performance in addition to further assessments and testing programs to ensure regulatory and internal standards are met</li><li>Supporting independent control monitoring, including identification of control improvements</li><li>Supporting the identification of areas of risk for intervention, including conducting independent quality assurance and process testing</li><li>Compiling thematic risk reporting to provide actionable insights on risk levels, emerging trends and root causes&nbsp;</li></ul>ORMCMAnnual Range: $70,000.00 to $150,000.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.

Sr Assoc-Tech Risk & Control

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.American Express is committed to doing right by our colleagues.&nbsp;Acting with integrity and protecting our brand’s reputation is everyone’s responsibility, no matter where in the company you sit. The Amex Ethics Office (AEO) furthers this responsibility by managing the Amex Ethics Hotline (Hotline), the company’s official confidential whistleblower channel, where colleagues can raise concerns of violations of law, regulation or company policy, anonymously if preferred.&nbsp;&nbsp;The AEO ensures all concerns raised through the Hotline are referred to the appropriate internal team for review and investigation, as needed.&nbsp;One of the internal investigation teams includes the AEO Special Investigations Group (SIG).The AEO SIG plays a meaningful role in ensuring that American Express complies with the requirements of the Sarbanes-Oxley Act. As part of that process, the team is responsible for investigating unusual or irregular activities, including suspected and actual cases of internal fraud, Code of Conduct violations and other improprieties. The team is also responsible for the reporting of Whistleblower claims, Significant Ethics Violations, and certain instances of Fraud to the Audit and Compliance Committee of the Board of Directors.The AEO SIG sits in the General Counsel’s Organization (GCO), and within GCO, partners closely with the Global Litigation &amp; Investigations Team and the Employment Law Group.&nbsp;&nbsp;The AEO SIG also partners closely with teams outside of the GCO including the Colleague Experience Group/Colleague &amp; Labor Relations, Global Security, Conduct Risk Management, Global Compliance &amp; Ethics and Control Management teams.This Analyst role reports to the&nbsp;Director, Amex Ethics Office - Special Investigations Group. We seek professionals that have a diverse set of backgrounds including investigations, data analytics, technology, internal controls, compliance, operational risk and financial accounting, to support investigations globally, across all lines of business and functional areas of American Express.Responsibilities:<ul><li>Handle multiple investigation projects across all business units globally, throughout the company.</li><li>Gather and assess evidence and conduct procedures in the context of investigations, including coordination with American Express staff groups (e.g., Colleague Experience Group/Colleague Labor &amp; Relations, Compliance, Conduct Risk, Control Management, Global Security, etc).</li><li>Conduct fact-finding interviews with all personnel, including various levels of management.</li><li>Collaborate with investigations team members to understand the data behind processes, risk and controls, to develop analytic controls tests and analyze and interpret their results.</li><li>Proficient use of case management, automated work papers, analytics and other department and company tools.</li><li>Present investigation results, including the timely production of clear and concise investigation reports.</li><li>Make recommendations for process opportunities to address observations identified through investigations.</li><li>Maintain investigative proficiency through ongoing professional development.</li></ul>Minimum Qualifications<ul><li>3+ years of combined experience in corporate investigation services performing forensic/fraud investigations and/or relevant audit experience&nbsp;</li><li>BA, BS, or equivalent degree in relevant field</li><li>Proficiency in Microsoft Access and Microsoft Excel</li><li>Effective written and verbal communication skills; ability to clearly present investigation results, including recommendations, with professionalism</li></ul>Preferred Qualifications&nbsp;<ul><li>Advanced degree in accounting, or related field is preferred</li><li>Interest in working with data, interpreting results, analytic best practices and experience with data analytics tools and data visualization</li><li>Proficiency in Tableau, Power BI</li><li>Spanish speaking ability and or written/reading ability would be preferred</li><li>Professional Certification (CFE, CPA, CIA, or equivalent)</li><ul><li>Developing and implementing investigative work plans;</li><li>Recognizing evidence in financial fraud and ethics violation situations;</li><li>Forensically analyzing financial records and supporting source documents;</li><li>Using data analytics in order to make data-informed decisions;</li><li>Conducting fact-finding interviews;</li><li>Reconstructing financial, accounting and/or business transactions;</li><li>Knowledge and experience in application of control theory to effectively assess internal controls during investigations and make recommendations for improvement;</li><li>Understanding of financial statement fraud indicators and “red flags”, the fraud triangle, attributes of strong corporate ethics and compliance programs, and relevant regulatory, accounting, and financial industry guidance and best practices</li></ul></ul><ul><ul><li>Ability to effectively complete a variety of financial and accounting-oriented forensic investigations in the financial services industry</li><li>Proficiency in forensic techniques, including:</li><ul><li>Developing and implementing investigative work plans;</li><li>Recognizing evidence in financial fraud and ethics violation situations;</li><li>Forensically analyzing financial records and supporting source documents;</li><li>Using data analytics in order to make data-informed decisions;</li><li>Conducting fact-finding interviews;</li><li>Reconstructing financial, accounting and/or business transactions;</li><li>Knowledge and experience in application of control theory to effectively assess internal controls during investigations and make recommendations for improvement;</li><li>Understanding of financial statement fraud indicators and “red flags”, the fraud triangle, attributes of strong corporate ethics and compliance programs, and relevant regulatory, accounting, and financial industry guidance and best practices</li></ul></ul></ul>Salary Range: $55,000.00 to $105,000.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.

Analyst, Special Investigations Group

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.The AIM (Analytics, Investment &amp; Marketing Enablement) team – a part of GCS Marketing– is the analytical engine that enables Global Commercial business portfolio of American Express. Accelerating growth momentum, increasing profitability, and powering up our value proposition are key objectives for this organization. It is the analytical engine that powers profitable business growth through consultative and innovative solutions across. The team enables GCS Marketing business by providing actionable insights to drive business strategy and growth. The Manager will be responsible for developing next gen decision science solutions for expense management through best-in-class algorithms and deep business understanding. The role will be responsible for optimizing the way we target our existing customers by defining eligibility &amp;&nbsp; propensity segmentation for EM &amp; ongoing enhancements enhancing commercial data attributes, build best-in-class decision science solutions for effective targeting of Expense Management acquisitions.&nbsp;How will you make an impact in this role?The roles and responsibilities of the position would include but not be limited to:<ul><li>Developing and enhancing statistical models and segmentations by utilizing the best-in-class ML modeling techniques</li><li>Developing the modeling solutions following the principles of model governance and controls established by the second and third line </li><li>Work closely with business partners for requirement gathering and delivering solutions</li><li>Research, develop, and present ideas and solutions to the multiple stakeholders</li></ul>Qualifications:<ul><li>Master’s degree in a quantitative field (e.g. Statistics, Engineering, Physics, Mathematics, Economics) or business field with 3+ years of work experience in similar decision science and/or analytics role with financial or related industry</li><li>Demonstrated ability to apply cutting edge statistical techniques to solve business problems </li><li>Ability to understand data, synthesize into real-world meaning, break down business problems, and conduct brainstorming</li><li>Good working knowledge of data mining techniques and open source machine learning algorithms</li><li>Strong programming skills in PySpark/Python/SQL</li></ul>Salary Range: $90,000.00 to $165,000.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>Depending on factors such as business unit requirements, the nature of the position, cost and applicable laws, American Express may provide visa sponsorship for certain positions.&nbsp;

Manager - Data Science

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.Job DescriptionThe Analyst – Executive Compensation, within the Colleague Experience Group (CEG), will support all aspects relating to Executive Compensation as well as ad hoc projects. This role will partner with key stakeholders across teams and geographies to deliver on various deliverables across the spectrum of Executive Compensation. They will coordinate our work with the American Express Board’s Compensation and Benefits Committee, American Express National Bank Board, and all other aspects of corporate governance.Reporting to the Director – Executive Compensation, the ideal candidate must be able to work independently, manage confidential information, contribute to high-priority initiatives, and maintain a professional demeanor. Adaptability, attention to detail, and a positive outlook will define success in this role and within our dynamic environment.Key Responsibilities:<ul><li>Provide key support for all compensation-related activities involving senior executives, including all year-end deliverables</li><li>Assist with preparation of Company’s annual Proxy Statement and other regulatory filings</li><li>Assist with preparation and coordination of materials for Compensation Committee and Bank Committee meetings </li><li>Assist in the quarterly LTIA plan delegation process and its administration</li><li>Coordinate with key stakeholders across American Express on accounting and regulatory matters</li><li>Maintain a database and inventory of documents and checklists for retention purposes&nbsp;</li><li>Maintain awareness of practices among competitors and of regulatory and business trends in the world of executive compensation</li></ul>Preferred Qualifications:<ul><li>1-3+ years of Compensation experience, preferably within a multinational organization</li><li>Strong verbal and written communication skills</li><li>Ability to work well under pressure and independently in a fast paced-environment and manage multiple time sensitive priorities </li><li>Comfort working with numbers and dealing with confidential information</li><li>Self-starter and fast learner</li><li>Attention to detail and ability to interact/ communicate effectively with all levels of colleagues </li><li>Experience with process management and process improvement</li><li>Proficient in MS Applications: MS Outlook, PowerPoint, Word, Excel etc.</li></ul>Salary Range: $55,000.00 to $105,000.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>Employment eligibility to work with American Express in the United States is required as the company will not pursue visa sponsorship for these positions.

Analyst - Executive Compensation

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.Joining Amex Tech means discovering and shaping your contribution to something big. Here, you can work alongside talented tech teams and build a unique career with the Powerful Backing of American Express. With a range of opportunities to work with the latest technologies, and a commitment to back the broader engineering community through open source, our mission is to power your success. Because Amex Tech is powered by our technology, our culture, and our colleagues.The core of our company is not just the products we offer, but the personal connections our customers have with our brand. You can create digital experiences - from payments to rewards to servicing - that keep us connected to our customers and serve them at every touchpoint. From digital servicing and lifestyle features to secure, frictionless payment options, you can make a meaningful difference in our customers’ lives and help set us apart in the industry. &nbsp;The Financial Insights and Tools group within Digital Banking is responsible forsoftware that enhancetheAmerican Express customer experience by providing applications and supporting platforms to enrich the information, analysis and planning available to our customers. Our software will be threaded through the web and mobile applications used by American Express customers, powered by APIs and underlying platforms to consumeand process financial data both within and from outside our company.We are looking for a quality assurance and test engineer to help us drive the quality of the platforms and applications that are supported by our platform.You will be developing and executing testprocedures along with engineering test systems and automation that will be used during our development and release cycles.You will use software development and test automation skills to build our library of regression and verification beyond manual testing. You will work alongside our development engineers and product owners to deepen your understanding of the platform and applications as our customers experience it andapply that to improving how we test our systems.Our development platform is built on top of a modern stack consisting of Kotlin/JVM for the back end interacting with other Java/JVM services internally, and a React based front end. We reach out to many APIs internally and externally to aggregate and analyze customer information.Responsibilities:<ul><li>Build an understanding of the customer journey and experience to understand critical usage paths.</li><li>Engage with engineering and product team members to understand product operation and develop methods for testing.</li><li>Develop and maintain manual test procedures used during sprint and release cycles.</li><li>Perform ad-hoc tests on feature and other development work.</li><li>Execute manual test procedures and document outcomes for releases.</li><li>Continuously develop test automation where possible for user interface and APIapplication tests to speed test cycles.</li><li>Strong Plus: Develop test automation beyond user interfaces and APIs, work with developers to strengthen test practice.</li><li>Strong Plus: Maintain test automation repositories using software engineering practice, including source control.</li></ul>Qualifications:&nbsp;<ul><li>Bachelor's degree or equivalent work experience</li><li>Proven experience with live applications and production environments</li><li>Proven experience in writing and executing test plans and procedures</li><li>2+ years of professional experience in a similar environment.</li><li>Experience with test automation tools for user interfaces, APIs, and converting manual tests.</li><li>Strong Plus: familiarity with a broad range of test automation tools including performance tooling</li><li>Strong Plus: Familiarity with Software Engineering practices and able to demonstrate how to apply them to test automation</li></ul>Skills:<ul><li>Tester's mindset and curiosity.</li><li>Passion for quality and excellence of products.</li><li>Adaptability &amp; flexibility.</li><li>Comfortable working in a highly regulated environment.</li></ul>Annual Range: $85,000.00 to $150,000.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.

Quality Assurance Test Engineer   Digital Banking-Financial planning and Insurance

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.How will you make an impact in this role?General Counsel’s Organization:As a member of the General Counsel’s Organization (GCO), this Executive Assistant will provide administrative support to one Vice President - Managing Counsel and one Vice President – Group Counsel on the Global Merchant and Network Services (GMNS) Legal Team. This role requires attention to detail, problem-solving and collaboration skills, strong communication, and strong proficiency in workplace technology. The ideal candidate must be motivated to help the team be successful, be experienced in handling a wide range of administrative tasks and be able to work independently and confidently under pressure. Being flexible, resourceful, and knowing how to navigate large organizations fluidly will also be critical to success in this position.Role &amp; Responsibilities:<ul><li>Coordinate with offices across the Company to facilitate meetings</li><li>Manage complex calendars with discretion and care</li><li>Regularly interface with legal and business executives, associates and other contacts at all levels of the organization</li><li>Create and update matters via the GCO Billing/Matter Tracking System</li><li>Reserve meeting rooms and coordinate and handle catering and audio-visual needs for team meetings and other larger GCO meetings</li><li>Manage end-to-end expense reporting and invoicing processes including submissions, review and monthly processing</li><li>Coordinate travel arrangements and logistics</li><li>Support the onboarding of new hires</li><li>Order office supplies and equipment</li><li>Support various ad-hoc projects as needed, including through substantive participation in meetings and use of MS Word, Excel and PowerPoint&nbsp;</li></ul>Minimum qualifications:<ul><li>2+ years of previous experience as an Executive or Administrative Assistant and familiarity with office management and technologies</li><li>Proven experience providing support to executives with exceptional organizational, administrative, and interpersonal skills</li><li>Proficient in MS Word, PowerPoint, Excel and Outlook and comfortable adapting to new technology</li><li>Self-motivated, proactive team player with strong initiative</li><li>Strong attention to detail with emphasis on accuracy, quality, timeliness and follow through</li><li>Enthusiasm to work collaboratively and proactively with the broader GCO team and build relationships across American Express</li><li>Ability to work well in a dynamic and fast-paced organization and manage multiple tasks and conflicting and changing priorities with little direction.</li><li>Excellent verbal and written communication skills (via phone, email, Webex and in-person)</li></ul>Preferred qualifications:<ul><li>Bachelor’s degree is a plus</li><li>Experience providing support to legal function is a plus</li></ul>Salary Range: $24.05 to $48.10 hourly + bonus + benefitsThe above represents the expected hourly pay range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for this position.

Executive Assistant, GCO Global Merchant Network Services

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.The Fraud, Credit Bust Out (CBO), Banking Product &amp; Payments Risk Organization is a global team of risk officers, data scientists, and product managers that are building innovative solutions and capabilitiesto manage external fraud and payment risk across AMEX’s card and bankingportfolios.&nbsp;We are looking for an Analyst / Sr. Analystto join theFraud, Credit Bust Out (CBO), Banking Product &amp; PaymentsBusiness Operations team, which will oversee how the Global fraud team meets expectationsoutlined in the enterprise-wide policies and governance requirements for operational and fraud risk management across both the global card and banking product portfolios. The team will be responsible forexecutingnew programs that govern, monitor and improve the Fraud and Banking group’s extensive risk control inventory, creating and maintainingFraud and Banking RCSAs, producing Risk Assessments, and managing fraud product losses against Enterprise Fraud Risk appetite.Key Responsibilities<ul><li>Support the RCSA program through administrative tasks related to process mapping, risk and control identification, assessment, and annual review</li><li>Support monitoring of portfolio performance by calculating prescribed metrics and participating and documenting in root cause analysis and remediation plans</li><li>Support through administrative tasks the timely updates of documentation and operational controls as new customer features &amp; fraud capabilities are introduced</li><li>Support the execution of BU’s risk assessment through analysis and data collation&nbsp;</li><li>Conduct controls testing in accordance with Internal Controls Policy</li><li>Lead victim fraud events analysis with operational risk lens and partner with functional experts to identify and remediate gaps</li><li>Support multiple compliance and regulatory programs, such as AML/BSA SARs referrals, elder fraud abuse detection, scams detection, etc.</li><li>Provide administrative support toevidence collection and explanatory responses to exams, audits, and any ad hoc governance requests</li><li>Provide administrative support to Track and identify issues and fraud events as outlined by the Issues and Events Policy</li></ul>Required Qualifications<ul><li>1-2 Years experience in operational risk management (e.g., within Risk and/or Internal Audit function)&nbsp;</li><li>Strong project management, communication, and interpersonal skills&nbsp;</li><li>Experience in process governance, with an understanding of processes that align with policies, regulatory frameworks, and/or operational standards&nbsp;</li><li>Proficient analytical and problem-solving skills, with an ability to analyze data, identify trends, and evaluate Victim fraud risk scenarios effectively</li><li>Ability to navigate through ambiguous problems and be creative</li><li>High degree of organization, individual initiative and personal accountability</li><li>Positive “roll-up your sleeves” attitude, a proactive mentality, and a passion to win required</li></ul>Preferred Qualifications<ul><li>Bachelor's Degree in Finance, Business, Risk Mgmt., or related field; advanced degrees (e.g., MBA, MSc) or certifications are advantageous</li><li>Understanding of critical operational risk management lifecycle activities&nbsp;</li><li>GSIB Operational Risk or RCSA program experience</li><li>Experience managing operational risk events</li><li>Prior fraud experience</li><li>Experience with risk control design, testing, and effectiveness and operational monitoring</li><li>Experience with quantifying Credit Card, Deposit Product, or non-card lending product fraud risk</li></ul>Salary Range: $55,000.00 to $105,000.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.

Analyst-Fraud, Credit Bust Out (CBO), Banking Product & Payments Business Operations

Department: Information Technology
About Us:

Ballard Spahr is a renowned national law firm with more than 750 lawyers across 18 offices in the United States. A career at Ballard Spahr offers a diverse group of mentors, colleagues, and friends, and strong leadership that provides support and encouragement for career growth.
Our Specialist will be responsible for the daily support and maintenance of Ballard Spahr office-based technology, including all conference room, collaboration room and desktop-based communication technologies. The selected individual will provide support for desktop and laptop computers, thin clients and mobile devices as well as support on voice- and video-based applications and services. This position requires daily onsite support. 
Why Join Us? 
<ul>
<li>Innovative Work Environment: Become part of a forward-thinking firm that enjoys substantial support and visibility from the firm's executive leadership.</li>
<li>Professional Development: Take advantage of continuous learning opportunities and avenues for career growth.</li>
<li>Inclusion: Join a Business Resource Group and share cultural, experiential, or job-related interests, experiences, and/or backgrounds.</li>
<li>Impactful Contributions: Play a pivotal role in developing industry-leading solutions that make a significant difference in legal practice and client service.</li>
</ul>
Your Role: 
As an IT Support Specialist within our Information Technology team your responsibilities include, but are not limited to:
<ul>
<li>Manage and support conference room technology that is deployed firm-wide.</li>
<li>Manage, maintain and support all office-based technology including, but not limited to, desktop-based hardware, mobile devices (Android, Apple) printer and copiers.</li>
<li>Maintain accurate and up to date records detailing all inventory of assigned hardware equipment in the New York office.</li>
<li>Issue Resolution - Identify incident specific information for each request for support.</li>
<li>Coordinate with the Director of Office Administration daily, to ensure Information Technology-related needs within the office are addressed or escalated appropriately. This includes moves, adds, changes and other tasks.</li>
<li>Issue Investigation - Investigate user issues, involving other organizational groups as needed, and work to timely resolution. Ensure customer satisfaction.</li>
<li>Resolve, escalate, document and follow-up on user-related outages and incident.</li>
</ul>
What We're Looking For: 
<ul>
<li>Growth Mindset: Self-motivated with a passion for continuous learning and problem-solving.</li>
<li>Communication: Strong verbal and written communication abilities.</li>
<li>Detail-Oriented: Keen attention to detail with the ability to manage multiple priorities and deadlines independently without loss of efficiency or accuracy.</li>
<li>Independent Judgement: Exercise independent judgement to identify solutions to challenges as they arise and make sound decisions.</li>
</ul>
Required Experience:
High School Diploma/GED required. Bachelor's degree in a technology-related field of study preferred or a combination of education and related experience. 3-5 years of relevant experience and a thorough understanding of desktop and mobile computer hardware and network technologies. Demonstrated technology skills including software applications. Previous experience working in a law firm or professional services environment. Must be able to work beyond the standard scheduled hours, as needed.
Ballard Spahr offers an excellent benefits package that includes medical, fertility benefits, travel and lodging expenses, prescription drug, dental, and vision coverage; life insurance, short and long-term disability; 401(k) retirement savings plan with a firm contribution and match; and a generous paid time off program. Additional benefits provided are health care and dependent care flexible spending accounts, and a health savings account; paid parental leave, firm subsidized emergency child and elder care services; family and medical leave; employee assistance program; and a pre-tax transportation program. Time worked in excess of 40 hours per week will be paid at time and one half of the hourly rate. The salary range for this position is from $70,000 - $85,000 depending upon experience and location.
Ready to Grow with Us?
If you are ready to play a vital role in the Firm's success, we encourage you to apply and be a part of our commitment to excellence.

At Ballard Spahr, we believe that our skills, perspectives, and backgrounds drive innovation and excellence, while our unique culture fosters collaboration and success. Our culture of thriving together forms the cornerstone of how we deliver exceptional service and position our firm for a strong future. We welcome and encourage applicants from all backgrounds to apply.
Ballard Spahr is an equal opportunity employer. We offer equal consideration to all qualified applicants, regardless of race, ethnicity, religion, age, national origin, handicap or disability, citizenship, sex, pregnancy, childbirth or related medical condition, sexual orientation, gender identity and expression, transgender status, sex stereotyping, genetic information, ancestry, veteran status or any other category protected by applicable law.
The firm is not accepting resumes from search firms for this position.

Ballard Spahr LLP

IT Support Specialist

USRC's greatest strength in being a leader in the dialysis industry is our ability to recognize and celebrate the differences in our diverse workforce. We strongly believe in recruiting top talent and creating a diverse and inclusive work climate and culture at all levels of our organization.The Home Therapy Registered Nurse, as qualified by federal and state regulations, provides patient training and ongoing support for all patients choosing a home dialysis modality.&nbsp; This position is accountable for providing quality care to all patients and is committed to delivering superior customer service in all internal and external interactions.&nbsp;&nbsp; ESSENTIAL DUTIES AND RESPONSIBILITIES include the following.&nbsp; Other duties and tasks may be assigned.<ul><li>Knowledge of and comply with federal, state, local laws and regulations, including health care professionals practice act requirements as they pertain to home dialysis program and patient care requirements.</li><li>Train patient (and/or care partner) in the practice of self-care Peritoneal Dialysis or Hemodialysis upon meeting federal and state regulations governing Registered Nurse qualifications.</li><li>Conduct home visits to assess the patient's home environment per policy; initially and minimally annually thereafter.&nbsp; Routinely evaluate patient performance and assess the home environment more frequently as needed to improve care.</li><li>Communicate results of patient assessment, reassessment, and ongoing monitoring to the physician, team members, and others as appropriate to the individual needs of the patient.</li><li>Document all nursing services in the Electronic Medical Record including but not limited to training sessions, routine and non-routine in-person interactions, and phone conversations.&nbsp; Documentation should accurately reflect the patient status and nursing interventions and be written to ensure continuity of care.</li><li>Participate in infection control monitoring, implementation, and recording as requested.</li><li>Be familiar with emergency equipment and all emergency operational procedures.&nbsp; Communicate and regularly review Emergency Preparedness procedures with all home patients, including but not limited to emergency disconnection from dialysis equipment, what to do and who to contact if displaced from home.</li><li>Ensure clinic and patient supply inventory and usage is appropriate for patient prescriptions and place orders in timely manner to avoid fees and penalties.</li><li>Continually seek to improve patient and quality outcomes through tracking and trending of program and patient performance, use of critical thinking skills and root cause analysis to improve patient and quality outcomes.&nbsp; Assist in obtaining data for the continuous quality improvement activities.</li><li>Obtain routine and non-routine laboratory tests as ordered and communicate critical lab values and urgent patient needs to the responsible physician or physician extender in a timely manner.</li><li>Complete and document monthly review of patient medication profiles.&nbsp; Administer medications as ordered by the physician.</li><li>Responsible for performing on call nursing services, nights and weekends, on a rotational basis as needed or assigned.</li><li>Flexible with staffing locations and hours to accommodate patient and USRC home program needs.</li><li>Regular and reliable attendance is required for the position.</li></ul>Home Hemodialysis Only:<ul><li>Coordinate home evaluation with technical services department to ensure that the necessary electrical, plumbing and drainage requirements for proper equipment operation are met prior to patient acceptance into home program.</li><li>Ensure required and appropriate water sampling is complete per policy and product requirements.&nbsp; Monitor and report water sample and culture results.&nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp;</li></ul>

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