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At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.You Lead the Way. We’ve Got Your Back, At American Express, our culture is built on a 175-year history of innovation, shared values and leadership behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you’ll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career. Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express. Team DescriptionThe Global Merchant &amp; Network Services (GMNS) organization is responsible for managing relationships with millions of Merchants and Partners around the world that facilitate American Express acceptance and enabling the day-to-day operations of our company’s payment network.&nbsp; The people, processes, and technology that support this vital function are evolving to improve the merchant experience and economics. Within GMNS, the Global Strategy, Operations &amp; Performance (GSOP) team’s mission is to deliver a best-in-class premium merchant member experience that will get merchant to not only accept American Express but openly welcome and recommend us to their customers.The GMNS Data Office is responsible for bringing GMNS critical data elements and applications under the Enterprise Data Management Operating Policy (AEMP70) and Enterprise Data Risk Management Policy (AEMP79) compliance. Our team is dedicated to helping American Express leverage the true value of data through application of Data Management and Governance principles. Role DescriptionAs a Data Steward you will lead the team responsible for the day-to-day compliance with the Enterprise Data Risk Management Policy within their domains/business units. You and your team are responsible for identifying critical data, maintaining data definitions, classifying data, supporting data sourcing / usage requests, evaluating Data Risk Controls, and confirming Data Incidents are remediated. You will partner across various business units, technology teams, and product/platform teams to define and implement the data governance strategy, monitor and manage data risks, resolve data/platform issues, and drive consistency, usability, and governance of specific product data across the organization.Primary Responsibilities: <ul><li>Advance the established data governance principles, policies, and programs for stewardship, advocacy and custodianship of data</li><li>Manage all Data Risks for the business unit, in coordination with relevant supporting roles, as described in the Enterprise Data Risk Management Policy</li><li>Understanding, complying, and executing their role and responsibilities as defined under the Enterprise Data Risk Management Policy </li><li>Establishing, maintaining, and testing the effectiveness of controls to manage data risk within the established Data Risk Appetite limits for their Business Unit</li><li>Facilitate Data Incident capture and coordination by planning Data Incident remediation activities, monitoring Data Incident status for reporting, and support testing and validation</li><li>Coordinate with Business Units and other Business Unit Data Offices to ensure System level Lineage is documented completely and accurately</li><li>Collaborate with data owners and users to modify or implement new repeatable and reliable business processes to implement truly effective data management</li><li>Partner with Third-Party Risk Management to monitor and validate that Third Parties adhere to Enterprise Data Risk Management requirements </li><li>Harmonize key policies and guidelines (e.g. Data Quality, Data Definition, Data Creation, Data Sharing, Data Usage policies) with the processes necessary to carry out those policies, in collaboration with multi-functional partners</li><li>Develop and produce key metrics scorecards and program status communications for the full suite of teams within Data Office</li></ul>Qualifications:<ul><li>Bachelor’s degree in business, analytics, information systems, computer science, engineering, or any other data-related field. Master Degree preferred.</li><li>8+ years of direct work experience in large scale/enterprise data projects, with at least 4 years of direct experience relating to creation and execution of formal data governance and/or data management programs</li><li>Consistent record of understanding business challenges and strategies and connecting those to data and capabilities</li><li>Strong working knowledge of current and upcoming data governance, data management and data product techniques and trends, with a point of view on the evolving concepts and standard methodologies</li><li>Senior level program management experience, with partners across a diverse, global set of business units</li><li>Demonstrable experience of driving meaningful improvements in business value through data management and strategy</li><li>Ability to work with white space to design and complete solutions to solve sophisticated challenges.</li><li>High-caliber communication skills, both in terms of preparing and delivering a strategic vision and updates to large groups and senior leader</li><li>Ability to put enterprise thinking first, connect the role’s agenda to enterprise priorities and balance the needs of customers, partners, colleagues &amp; shareholders</li><li>Demonstrated learning agility, ability to make decisions quickly and with the highest level of integrity</li><li>Eagerness to test, learn, fail and improve is crucial</li><li>Must have a positive, collaborative leadership style with colleague and customer first attitude</li><li>Certification as a Data Management Professional (CDMP) or other similar data management certification preferred.</li><li>Incident management and reporting, risk/data risk management, data architecture, data breach management, data classification and handling, data quality monitoring and improvement, and data governance/compliance management experience preferred</li></ul>Preferred Qualifications:<ul><li>Certifications and experience working within the Collibra Data Intelligence Platform, MANTA, or other similar Data Governance tools preferred.</li></ul>Salary Range: $150,000.00 to $225,000.00 annually + bonus + equity (if applicable) + benefitsDepending on factors such as business unit requirements, the nature of the position, cost and applicable laws, American Express may provide visa sponsorship for certain positions.The above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>

American Express

Director - Data Office

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.Our industry is rapidly evolving, and we need courageous, quick thinkers who can shape the strategic decisions that lead our business forward. Whether it’s negotiating with some of our largest global partners or creating next year’s financial plan, you can influence both our day-to-day P&amp;L and the future direction of the company. As part of the team, you can have the opportunity to learn and use the latest data tools and technologies and explore a range of roles to grow your career. Find your place in finance on #TeamAmex.Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.We are seeking a highly skilled and motivated finance professional to support American Express’s Global Real Estate organization. This role will play a central part in evaluating complex real estate transactions, driving financial decision-making, and supporting strategic initiative across a diverse and evolving portfolio. The ideal candidate will bring deep real estate finance and modeling expertise and thrive in a collaborative, fast-paced environment.Key Responsibilities:<ul><li>Build and maintain detailed financial models to support high-value real estate transactions and strategic initiatives</li><li>Track project budgets vs. actuals and proactively flag risks or overruns to key stakeholders</li><li>Lead scenario analysis and sensitivity modeling for key decisions</li><li>Develop dashboards or reporting tools (e.g. Power BI) to monitor project financials and KPIs </li><li>Analyze lease vs. own scenarios, structure real estate deals, and assess long-term financial implications</li><li>Partner with our Legal and Real Estate teams to review, analyze, and provide financial input on key contract documents, translating contractual terms into financial implications</li><li>Serve as a key liaison between Finance and internal Real Estate, Controllership, Tax, and Legal teams</li><li>Support long-range planning, capital forecasting, and investment governance for major real estate projects</li><li>Translate complex financial data into clear insights and recommendations for senior leadership</li><li>Ensure alignment with accounting standards and internal capital policies in partnership with Controllership</li><li>Contribute to executive-ready presentations, summarizing deal economics, risk, and strategic rationale</li></ul>Minimum Qualifications:<ul><li>6+ years of experience in real estate finance, ideally in a corporate real estate function or at a leading real estate advisory firm (e.g., Cushman &amp; Wakefield, JLL, CBRE)</li><li>Advanced financial modeling skills with a focus on real estate transactions, lease accounting, NPV/IRR analysis, and capital vs. operating cost treatments </li><li>Strong understanding of GAAP accounting principles related to real estate, leasing, and capital project governance</li><li>Experience reviewing and interpreting contract language related to real estate development</li><li>Familiarity with the intersection of legal, financial, and commercial terms in large-scale real estate projects</li><li>Understanding of construction budgeting and cost categories (hard cost, soft costs, contingencies etc.)</li><li>Prior experience managing or supporting large-scale capital projects or PMO functions is highly desirable</li><li>Excellent communication skills with a demonstrated ability to simplify complex financial concepts for senior audiences</li><li>Ability to navigate a complex and matrixed environment in a fast-paced setting, frequently collaborating with senior stakeholders at every step</li><li>Comfortable working with ambiguity and driving structure in evolving situations</li><li>High level of energy, intellectual curiosity, and self-motivation</li><li>Collaborative mindset with a strong sense of ownership and accountability </li></ul>Salary Range: $130,000.00 to $205,000.00 annually + bonus + equity (if applicable) + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>Employment eligibility to work with American Express in the United States is required as the company will not pursue visa sponsorship for these positions

Director-Real Estate - Finance

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.VP, Sales Enablement – Performance &amp; Insights&nbsp;The US SME Sales Enablement Organization focuses on accelerating commercial business growth through training, tools and insights to provide a best-in-class customer experience and create a culture of doing it the right way. The Sales Enablement- Performance &amp; Insights team is the business analysis and business decisioning arm of Global Commercial Services (GCS) responsible for measuring business performance and uncovering actionable insights to support GCS growth. The GCS US SME group manages strategic corporate payment relationships with clients, including many organizations and acquires new corporate payments customers with annual charge volume over $400B.&nbsp;The VP of Sales Enablement – Performance &amp; Insights is responsible for partnering with the GCS US SME organization for the two most critical units within SME&nbsp;1) US SME Customer teams&nbsp;2) US SME Acquisition teams&nbsp;The role includes partnering with US SME GM and leadership team, to optimize business performance through value-add business analyses and insights. The successful candidate needs to be the key thought partner for US SME teams in ensuring the broader team’s ability to achieve success both strategically and tactically.  The leader will work very closely with several cross-functional partners including, Finance, SABE, Incentive Design Governance, Global Marketing, American Express Technology, Risk and other supporting teams. In addition to these core responsibilities, the successful candidate will lead special projects that drive the US SME strategy forward.&nbsp;The leader will: &nbsp;<ul><li>Lead the transformation to further enable US SME on its path to become an insight-driven business&nbsp;</li></ul><ul><li>Provide metrics and insights to US SME GM to understand the health of the business&nbsp;</li></ul><ul><li>Partner closely with Sales and Account Development LT to design a strategy for SME teams&nbsp;</li></ul><ul><li>Partner closely with Sales Enablement VPs&nbsp;</li></ul><ul><li>Lead the annual process to design territories and portfolios, design Sales Incentive Plans, create targets, and scorecards for Customer and Acquisition teams&nbsp;</li></ul><ul><li>Provide oversight and guidance for Customer and Acquisition performance reporting&nbsp;</li></ul><ul><li>Consult and collaborate with senior leaders, internal business partners and subject matter experts to analyze and lead strategic business initiatives that deliver against performance improvement opportunities and drive the future success of the GCS business&nbsp;</li></ul><ul><li>Design and deliver insightful deep dive analyses to measure performance, and inform decision making at all levels (GMs, Business Planning, Sales and Account Development)&nbsp;</li></ul><ul><li>Focus on strategic thought leadership, including regular reviews of Sales &amp; Account Development portfolios, resourcing requirements &amp; field structures, targeting methodologies and sales force effectiveness against business objectives&nbsp;</li></ul><ul><li>Grow and develop team of strong performers&nbsp;</li></ul>As a senior leader of the Sales Enablement, Pricing and Transformation Team, this individual will contribute to broader business-building P&amp;L improvement and customer engagement strategies to ensure the success of the GCS business. The role involves partnering closely with the other SPT team members to share and syndicate best practices and to leverage and grow our global talent.&nbsp;Minimum Qualifications&nbsp;The candidate should demonstrate strong commercial and analytical acumen and an ability to assess complex and diverse information to drive business performance outcomes, with proven ability to:&nbsp;<ul><li>Think strategically and convert strategy into clear, actionable tactics to drive business growth&nbsp;</li></ul><ul><li>Exhibit strong judgment of customer and business needs to deliver profitable growth&nbsp;</li></ul><ul><li>Deep experience communicating with and presenting to senior level audiences&nbsp;</li></ul><ul><li>Strong relationship leadership with a track record of positively collaborating, influencing, and extensively coordinating with internal and external partners, including senior leaders&nbsp;</li></ul><ul><li>Appropriately challenge the status quo to drive transformational change for the organization&nbsp;</li></ul><ul><li>Drive desired business outcomes by setting vision, goals and objectives that motivate and inspire the organization to deliver, backed by personal accountability and commitment to success&nbsp;</li></ul><ul><li>Make complex prioritization trade-offs and tactical decisions using sound business judgment and reasoning skills&nbsp;</li></ul><ul><li>Build strong business relationships, and influence without authority to drive organization-wide and senior leader-level alignment; collaborate and demonstrate genuine teamwork within and outside the GCS organization, navigate and manage the matrix&nbsp;</li></ul><ul><li>Lead the development of insightful analysis and business solutions for clients, prospects and the field across the region based on a thorough understanding of B2B commercial dynamics&nbsp;</li></ul><ul><li>Operate autonomously and make complex decisions in situations of ambiguity and time pressure&nbsp;</li></ul><ul><li>Attract and effectively lead, develop and motivate a high-achieving team through technical and leadership guidance &nbsp;</li></ul>Salary Range: $185,000.00 to $260,000.00 annually + bonus + equity (if applicable) + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>Employment eligibility to work with American Express in the U.S is required as the company will not pursue visa sponsorship for these positions

VP, Sales Enablement – Performance & Insights

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.How we serve our customers is constantly evolving and is a challenge we gladly accept. Whether you’re finding new ways to prevent identity fraud or enabling customers to start a new business, you can work with one of the most valuable data sets in the world to identify insights and actions that can have a meaningful impact on our customers and our business. And, with opportunities to learn from leaders who have defined the course of our industry, you can grow your career and define your own path.Where are these roles located within American Express?The Enterprise Comms &amp; MarTech Experiences (ECMX) team is a global organization that sits within Enterprise Digital &amp; Data Solutions (EDDS). It is American Express’ marketing services centre of excellence with the charter of powering high quality, efficient, user-centric digital marketing experiences that accelerate business growth through optimized enterprise MarTech &amp; MarOps solutions.This role sits within Enterprise MarOps Solutions within ECMX.&nbsp; The EMS organization is a global team responsible for consultation and execution of US and international marketing campaigns including channel set-up and deployment.&nbsp; Additionally, this organization leads creative review &amp; approval processes for all US marketing content &amp; creative.&nbsp; This team conducts process solution design &amp; optimization, providing inputs into MarTech transformation.&nbsp; The Campaign Solutions and Execution Management Team provides critical project management for E2E marketing campaigns with thoughtful strategy and detailed planning.&nbsp; Members of this team are responsible for leading dedicated cross-functional teams of campaign execution experts to drive efficient and timely campaign execution for new products and partnerships or high risk/high visibility marketing initiatives.The Analyst/Sr. Analyst on this team will be responsible for providing project management support to the team leader. He/she will learn how a marketing campaign goes from being an idea to being live in market.&nbsp; This role will have the opportunity to work with key stakeholders including Product, Product Development, Marketing, Brand, General Counsel’s Office, and a variety of teams within ECMX (e.g. Compliance Review, US Web Solutions, and more).Key Responsibilities:<ul><li>&nbsp;Provide comprehensive marketing campaign support to Marketing partners across US Marketing Partners in support of American Express’ strategic priorities.</li><li>Activities include: Project Management support including, Tracking Issue Logs, Project Timelines, Meeting Preparation, Meeting Minutes/Recaps and more &nbsp;</li><li>Collaborate with key stakeholders including Marketing, Product, Technologies, GCO/Legal, Compliance and Operational Excellence to align on campaign objectives, feasibility and overall risk - ensuring we can deliver on the promise to our customers.</li><li>Build AXP Marketing Operations expertise - understand the possibilities/nuances of AXP MarTech products, processes &amp; capabilities available to our marketing partners.</li><li>Provide outstanding customer service to marketing colleagues across the enterprise. </li><li>Help Identify and prioritize opportunities for improvement to campaign execution processes based on issue logs, reoccurring issues, etc.</li><li>Lead Best Practice sharing across enterprise stakeholders for various Marketing &amp; Comms related functional/process elements based on project learnings&nbsp;</li><li>Support change management planning, training and communication activities (updates to onboarding materials, etc.)</li><li>Support MarOps reporting/capacity management&nbsp;</li><li>Problem solving and troubleshooting skills with the ability to exercise mature judgment</li></ul>Minimum Qualifications<ul><li>Passion for/interest in Marketing Operations (MarOps) and/or Project Management &amp; Delivery.</li><li>Energetic self-starter with excellent attention to detail, strong process/project management and organizational skills with the ability to think end-to-end.</li><li>Excellent verbal and written communication skills, with ability to translate and explain technical concepts in a simple, easy to understand way.</li><li>Excellent relationship/partner management skills/experience with ability to interact, consult and influence up and down across multiple partners/stakeholders.</li><li>Strong problem-solving skills and willingness to get into the details to identify solutions.</li><li>Ability to operate independently and collaborate effectively with colleagues, in a dynamic, fast paced, global environment.</li><li>Experience working in a deadline driven production-oriented environment.</li></ul>Preferred Qualifications <ul><li>Experience/familiarity with workflow management tools/platforms (e.g., Salesforce) a plus.</li><li>Proficiency with Microsoft Office, Slack.</li></ul>Job Location:&nbsp;New York – Hybrid&nbsp;Salary Range: $55,000.00 to $105,000.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>Employment eligibility to work with American Express in the United States is required as the company will not pursue visa sponsorship for these positions.&nbsp;

Senior Analyst - Marketing,  Campaign Solutions and Execution Management

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.How we serve our customers is constantly evolving and is a challenge we gladly accept. Whether you’re finding new ways to prevent identity fraud or enabling customers to start a new business, you can work with one of the most valuable data sets in the world to identify insights and actions that can have a meaningful impact on our customers and our business. And, with opportunities to learn from leaders who have defined the course of our industry, you can grow your career and define your own path. Find your place in risk and analytics on #TeamAmex.We are looking for a project management analyst to join the newly formed Paid Search Enablement Team. The enablement team is responsible for all paid search&nbsp;activation and management within the US market. A critical part of the US acquisition strategy. This role will assume responsibility for all areas of project management within the team. This includes liaison with stakeholders, setting up and managing deliverables and associated timelines, managing internal programs related to both performance marketing and control and compliance. You will play a key role in shaping cross team thinking and driving paid search innovations. Enacting strategies and tactics both within and outside the team.This is a fantastic opportunity to put your own stamp on a new function within the team as well support a highly visible, key project with AMEX. This is an individual role within the team, reporting to the director.Key Responsibilities:<ul><li>Originate and own all project management requirements within the team</li><li>Lead stakeholder management within team, with other internal stakeholders and externally as required</li><li>Create Strategic project planning documentation and processes</li><li>Support managers and directors within the team to realize team goals</li><li>Initiate new ideas and processes to improve governance and work within the team</li><li>Manage Risk, procurement and QA processes required within the team</li><li>Measure performance against goals</li></ul>Qualifications:<ul><li>Detail-oriented with solid organizational and time management skills</li><li>Strategic thinking and the ability to clearly plot out paths to success</li><li>Track record of delivery against goals</li><li>Experience of managing stakeholders in a matrix environment</li><li>Excellent oral and written communication skills including presenting to peers and senior management.&nbsp;</li><li>Problem solving. The ability to solve issues that may arise under your own initiative</li><li>Performance marketing or paid search knowledge a plus</li><li>Relevant project management qualifications or experience</li></ul>Salary Range: $55,000.00 to $105,000.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>Employment eligibility to work with American Express in the United States is required as the company will not pursue visa sponsorship for these positions

Analyst-Marketing Paid Search Enablement Project Manager

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.Global Merchant &amp; Network Services (GMNS) brings together American Express' merchant-and network-related businesses to enable a sharp focus on using the power of our network to provide unique value to all of our mutual customers. The organization manages the relationships with the millions of merchants around the world that accept American Express and runs the company’s payment network and manages bank partnerships globally. Within GMNS, the Global Strategy, Operations &amp; Performance (GSOP) team’s mission is to deliver a best-in-class premium merchant member experience that will get merchant to not only accept American Express but openly welcome and recommend us to their customers.&nbsp; The Risk &amp; Remediation team within GSOP is responsible for driving complex, enterprise-wide risk management initiatives, enhancing operational Remediation, and leading cross-functional efforts to improve the control environmentHow will you make an impact in this role?This position reports into the Vice President, Risk &amp; Remediation. This individual will work closely with the leadership team to drive strategic planning and support results delivery.They will have the opportunity to work across a wide range of strategic, analytic and communications initiatives to help ensure the objectives of the organization are attained. The Manager Assistant will handle a broad range of complex business and management challenges, collaborating with a variety of business partners across the globe. This role is ideal for someone with the ability to manage and complete multiple projects simultaneously and establish collaborative partnerships across different Business organizations. This is a phenomenal opportunity for a highly motivated, detailed and adaptable individual who has strong project management and analytical skills.Key Job Responsibilities:<ul><li>Support the overall effectiveness and management of the Risk &amp; Remediation Executive Office</li><li>Support day-to-day activities within the executive office and across the broader organization in close partnership with Risk &amp; Remediation head and leadership team.</li><li>Proactively support and drive organizational cohesion across the organization.</li><li>Lead the coordination and organization of staff planning meetings and market visits, creating the agenda and owning follow-up actions.</li><li>Use cross channel and roadmap knowledge to help craft impactful presentations for key business updates with senior leaders and partners, e.g. BURs, Townhalls, etc.</li><li>Act as a central point of contact for urgent business issues, initiatives managed from the office of VP, and address various informational requests</li><li>Maintaining accurate headcount resource planning and reporting, coordinating approval</li><li>Support budget management and sustainable Opex and Headcount investment planning processes</li><li>Coordinate year-end and other operational processes including processes for hiring, backfills and WFA requests</li><li>Manage special projects/activities and particular day-to-day issues, acting as an extension of the VP</li><li>Collaborate and partner across the organization to improve information sharing, problem solving and idea generation.</li><li>Actively seek formal and informal feedback from employees to ensure maximum employee engagement and improve leadership effectiveness.</li></ul>Preferred Qualifications:<ul><li>Strong business acumen and independent decision-making ability with a keen focus on delivering results.</li><li>Strong Analytical skills.</li><li>Strategic thinker with the ability to develop holistic strategy and the key initiatives needed to support.</li><li>Ability to learn quickly and “connect the dots”.</li><li>Drive results while working autonomously with minimal&nbsp;direction.</li><li>Intellectual curiosity and ability to learn quickly.</li><li>Outstanding organizational skills with strong attention to detail.</li><li>Demonstrated attention to detail and ability to prioritize&nbsp;deliverables and manage expectations.</li><li>Distinguished executive presence and professionalism, confident interacting with senior leaders.</li><li>Superior communications skills both written and spoken. Able to storyboard presentations and structure compelling narratives. Strong PowerPoint skills.</li><li>Exceptional relationship building and listening skills; ability to relate to a wide range of people and build rapport quickly.</li><li>Flexible, adaptable, and able to work under pressure or in ambiguous environments.</li><li>Ability to work cross-functionally and influence without direct authority to drive critical initiatives.</li><li>Effective problem-solving skills.</li><li>Strong will to win and a positive attitude.</li><li>Mature, trustworthy&nbsp;and able to maintain strict&nbsp;confidentiality.</li></ul>Salary Range: $80,000.00 to $155,000.00 annually + bonus + benefitsDepending on factors such as business unit requirements, the nature of the position, cost and applicable laws, American Express may provide visa sponsorship for certain positions.The above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>

Manager Assistant/Chief of Staff

At American Express, our culture is built on a 175-year history of innovation, shared values&nbsp;and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.As marketers at one of the most iconic brands in the world, we play a major role in building authentic relationships with customers who impact life and business around the world. Here, creativity and inspired storytelling combine with powerful data-based marketing and hyper-personalized digital communication to create a genuine human connection that drives business results. As a part of our diverse community of marketers, you can have a breadth of different marketing experiences and do virtually anything from connecting small businesses to new customers to uncovering insights that inspire the future of payments. Create a dynamic career while doing work that matters for people and businesses everywhere. Find your place in marketing on #TeamAmex.How will you make an impact in this role?Global Commercial Services (GCS) is the leading payments provider for businesses and corporations of all sizes, with small business being the largest customer segment and a continued area of investment and focus. We operate a comprehensive ecosystem across small business, mid-sized companies, and large / global organizations. It is imperative that our marketing strategies expand across customer segments, channels, and our varied product set. The role within Strategic Capabilities &amp; Business Operations (SCBO) will be focused on providing the North Star strategic direction for GCS marketing. This role will live within a new organization Strategic Capabilities &amp; Business Operations with a mandate to shape the GCS Mar Tech strategy, lead annual tech planning, and enhance the compliance and operational risk environment for marketers. This is a net new team that will grow over time. This role reports directly into the head of SC&amp;BO. The Director - Integrated Marketing Strategy will be focused on 2 main pillars:(1)&nbsp; North star strategic projects that cut across marketing segments / channels / and product sets. Some of these projects ladder up to key GCS priorities or even link to Enterprise Critical Initiatives.(2)&nbsp; Executive support for GCS strategic marketing updates with the GCS President and their leadership team.Key Responsibilities:<ul><li>Strategy Development: Oversee the strategic development of key marketing strategies </li><li>Transformational Change Management: Manage multiple stakeholders across marketing, product, and tech organizations</li><li>Executive Presentations: Focus on clear and concise strategic storytelling</li><li>Analytics: Ability to analyze internal and external customer data for strategic analysis</li></ul>Minimum Qualifications:&nbsp;<ul><li>Strategic Storytelling: Taking opinions, data, and hypothesis and turn into a cogent storyline</li><li>Operate Autonomously: Takes a project from ideation to delivery. Able to prioritize in ambiguous situations.</li><li>Proactivity: Always striving to deliver great output. Proactive, self-driven, curious, and loves learning.</li><li>Communication: Excellent written and oral communication skills. Communicates information, data based hypotheses, and concepts clearly.</li><li>Organization and Planning: Plans, organizes, and schedules in an efficient, productive manner; focuses on key priorities; manages time well.</li><li>Flexibility/Adaptability: Cool with quickly changing priorities and conditions; copes effectively with complexity and change.</li><li>Persistence: Follows through on items without being managed. Resourceful, has grit, and a positive “can do” attitude.</li><li>Leadership: Sound interpersonal skills and proven ability to navigate in a cross-functional setup</li><li>Bachelor’s Degree required</li></ul>Preferred Qualifications:<ul><li>MBA preferred </li><li>8-10 years business experience preferred</li></ul>Salary Range: $130,000.00 to $205,000.00 annually + bonus + equity (if applicable) + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.

Director - Integrated Marketing Strategy

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.How will you make an impact in this role?:Enterprise Data Management &amp; Products (EDMP), a key part of our Technology organization, focuses on delivering data products that fuel business growth and unlock value, while also shaping robust data management strategies and governance solutions. &nbsp;Our aim is to propel growth, unlock potential, enhance efficiency, manage risk, and foster talent. &nbsp;By prioritizing enterprise growth across all sectors, we create solutions that enhance satisfaction and value, streamline operations for scalability, and maintain trust and security.American Express is on a multi-year journey to enhance our focus on privacy compliance as well as customer data handling and transparency. As part of this journey, EDMP is establishing a global Privacy Center of Excellence (GPCE). The Privacy Standards &amp; Training Analyst will sit within the newly formed GPCE and support the execution and communication of privacy standards, procedures, and training, and best practices across the enterprise to enable privacy-compliant business outcomes.Primary Responsibilities:<ul><li>Provide support for evolving privacy initiatives, including tracking progress on document lifecycle, training rollout, and integration of intake and governance processes • Collaborate with key stakeholders on the drafting, delivery, and refresh of key communications (standards. procedures, guides, process maps, toolkits, etc.) in support of privacy interpretation and adherence.</li><li>&nbsp;Learn full features and capabilities of the team’s intranet site (The Square) and other ancillary sites to manage the curation, organization, and promotion of content regarding privacy standards, procedures, and training assets and related processes • Develop and keep current documentation on publication-related terms of reference, standards and procedures, and process flows for control management purposes (i.e., PRSAs, RCSAs) • Maintain and keep current an internal archive of privacy standards and procedures and records of stakeholder approvals for audit purposes; provide support for audits as requested • Support the scheduling and facilitation of global stakeholder meetings, trainings, and forums (i.e., preparing agendas, collecting input, distributing minutes as requested and ongoing) • In time, this role may be assigned to manage the end-to-end processes related to the periodic refresh of assigned privacy documents, playbooks, or other official publications • While these describe the overall responsibilities of the position, additional duties may be assigned</li></ul>Minimum Qualifications:<ul><li>Bachelor's Degree</li><li>2+ years of experience as an Analyst or program/coordinator/manager, within compliance, legal, risk management, or related field required</li><li>Experience with Microsoft Office products, including Excel, PowerPoint, and SharePoint </li></ul>Preferred Qualifications:<ul><li>Demonstrated organizational, planning, and project management skills</li><li>Ability to create presentation decks and materials to communicate at senior levels concisely, clearly, and consistently</li><li>Excellent written and oral communication skills to synthesize key messages, prepare impactful materials, and tailor appropriately for the intended audience; ability to read and interpret legal language</li><li>Strong relationship leadership with a track record of positively collaborating, influencing, and extensively coordinating effectively with all levels of management and foster strong relationships</li><li>Strong attention to detail with emphasis on accuracy, quality, timeliness, and follow through</li><li>Self-starter and independent thinker with strong critical reasoning skills and the ability to navigate ambiguity with confidence</li><li>Ability to work in a dynamic team and independently manage multiple tasks and changing priorities with flexibility, adaptability and patience</li><li>Ability to maintain a positive demeanor and ‘can-do’ attitude</li></ul>Salary Range: $55,000.00 to $110,000.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.

Analyst - Privacy Standards & Training

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.&nbsp;American Express Global Commercial Services (GCS) offers powerful backing and support that helps companies of all sizes gain financial savings, control and efficiency. We provide a suite of payment and lending products, solutions for travel and everyday business spending, cross border payments, global currency solutions, and business financing. The Global Commercial Services Marketing team is responsible for creating an end-to-end marketing strategy for our prospect &amp; customer segments around the world. The Marketing Strategy &amp; Go-to-Market team sits within the GCS Marketing organization. This team spearheads strategic initiatives across GCS for small, medium sized, and global businesses.&nbsp;Key Responsibilities:&nbsp; <ul><li>Partner with the team to create 360-degree go-to-market strategies for top GCS priorities&nbsp;</li><li>Lead with a blend of thought leadership and results-driven implementation </li><li>Collaborate &amp; work cross-functionally with marketers, product owners, analytics, finance, risk, and GABM to project manage and coordinate strategic, data-driven insights to develop marketing strategies that will elevate customer experiences and better meet the needs of our customers&nbsp;</li><li>Proactively communicate marketing progress, timelines, critical updates and upcoming priorities with leaders</li><li>Focus on bringing value in high priority, strategic territories grounded in shareholder, customer, and Blue Box values&nbsp;</li></ul>Minimum Qualifications:<ul><li>Project Manager: Coordinate creative, visual identity, positioning and messaging development with creative agencies and collaborate with cross-functional partners and colleagues. Provide regular status reports and results to team and other key stakeholders across the organization.</li><li>A passion for marketing: You have an interest in creating breakthrough marketing campaigns with a "Customer First" mindset&nbsp;</li><li>Ability to drive clarity in white space and remain resilient in a face paced changing environment&nbsp;</li><li>You’re a detail-oriented project manager who can oversee multiple projects and tasks to deliver both flawlessly and efficiently </li><li>You are a proactive and creative problem solver who can anticipate and solve challenges autonomously </li><li>You’re a strategic thinker who can interpret customer data to create a compelling story </li><li>You’re a highly effective communicator with strong interpersonal, oral and written communication skills and the poise to influence and collaborate across a diverse global organization </li><li>You have a “can do,” positive attitude and the willingness to pivot and thrive in the face of change quickly </li><li>You are self-motivated and ambitious with a passion to work in a high performing environment&nbsp;</li></ul>Preferred Qualifications:<ul><li>Wear Many Different Hats: This person should be motivated by working on many unique and complex projects for how we deliver new products and program to market in a customer-first, breakthrough way </li><li>B2B Marketing Experience: Previous experience within the B2B space preferred&nbsp;</li><li>Build Strong Relationships: Partner closely with key internal and external partners such as Brand, Customer Marketing, Acquisition Marketing, Product Management, Legal and Compliance</li></ul>Salary Range: $55,000.00 to $105,000.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>Employment eligibility to work with American Express in the United States is required as the company will not pursue visa sponsorship for these positions. &nbsp;

Sr Analyst- GCS Marketing Strategy & Go-To-Market

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.The Fraud, Credit Bust Out (CBO), Banking Product &amp; Payments Risk Organization is a global team of risk officers, data scientists, and product managers that are building innovative solutions and capabilities to manage external fraud and payment risk across AMEX’s card and banking portfolios.&nbsp;The Director of Global Fraud – Card Business Operations will oversee the risk function in delivering the enterprise-wide policies and governance for operational and fraud risk management.&nbsp; The director will be responsible for executing new programs that govern, monitor and improve the fraud group’s extensive risk control inventory, creating and maintaining Fraud RCSAs, producing Risk Assessments for the global Card portfolio, and managing fraud product losses against Enterprise Fraud Risk appetite.&nbsp;Key Responsibilities<ul><li>Lead a team of managers and analysts to execute against enterprise policies and governance plans for card portfolio:&nbsp;<ul><li>Implement and annually refresh RCSA program</li><li>Calculate and monitor risk appetite framework (RAF) metrics for Card portfolio, escalate as appropriate, partner with strategy teams to identify root causes, full expected exposures, and document corresponding action plans</li><li>Support timely updates of documentation and operational controls as new customer features &amp; fraud capabilities are introduced.</li><li>Conducting controls testing in accordance with Internal Controls Policy</li><li>Conduct risk assessments for Card portfolio under current 1st Line of Defense methodology, lead transformation of risk assessment to 2nd Line of Defense methodology</li><li>Execute multiple compliance and regulatory programs, such as AML/BSA SARs referrals, elder fraud abuse detection, scams detection, etc.</li></ul></li><li>Oversee the card portfolio’s fraud control inventory, through robust documentation and organization, controls testing, and developing new KRIs or control monitoring metrics (CDITs, MIS, etc.)</li><li>Partner with functional experts and participate in exams, audits, and any ad hoc governance requests</li><li>Ensure the systems that fraud org risk have in place to track and identify issues and fraud events are satisfactory within the risk framework established by Issues and Events Policy</li><li>Ensure consistent documentation in standard operating procedures, reporting, etc. for the card portfolio</li><li>Provide insights to banking and fraud leadership on process risk issues and mitigation strategies</li><li>Provide thought leadership on control design, control effectiveness monitoring, and process governance to direct reports&nbsp;&nbsp;</li></ul>Minimum Qualifications<ul><li>Understanding of critical operational risk management lifecycle activities</li><li>Experience in process governance, with a track record of establishing or implementing robust decision-making processes that align with policies, regulatory frameworks, and/or operational standards</li><li>GSIB-RCSA program experience preferred</li><li>Experience with risk control design, testing, and effectiveness and operational monitoring</li><li>Experience managing operational risk events&nbsp;</li><li>Familiarity and subject matter expertise in Victim Fraud Risk and Operational Excellence&nbsp;</li><li>Positive “roll-up your sleeves” attitude, a proactive mentality, and a passion to win required</li><li>Excellent project management, communication, and interpersonal skills, with an ability to interact and obtain buy-in from senior BU/tech counterparts</li><li>Strong internal partner management skills with proven ability to influence &amp; negotiate</li><li>Strategic, analytical, problem-solving mindset; ability to problem solve and make decisions or drive to fast resolution</li><li>Critical thinker with the ability to continuously evolve strategy based on data and analytics</li></ul>Salary Range: $130,000.00 to $205,000.00 annually + bonus + equity (if applicable) + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.

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