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At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.American Express’s Global Financial Crimes Surveillance Unit (GFCSU) and the US Investigations Unit (USIU) are part of the broader Global Risk &amp; Compliance organization, operating within Global Financial Crimes Compliance (GFCC). Together, they provide end-to-end oversight and support of global financial crimes investigations. In partnership with GFCC, GFCSU and USIU develop and implement transaction monitoring rules, reports, and other tools to detect potential criminal activity. They investigate suspicious financial behavior and, when necessary, file Suspicious Activity Reports (SARs) with the Financial Crimes Enforcement Network (FinCEN) or refer cases to internal compliance partners for global reporting. These teams also manage risk related to politically exposed persons (PEPs) through sanctions screening and enhanced due diligence processes, as well as improper payments that may signal bribery, corruption, or other illicit conduct. GFCSU and USIU play a vital role in ensuring compliance with key regulations, including the Bank Secrecy Act (BSA), USA PATRIOT Act, and the Foreign Corrupt Practices Act. They also support law enforcement by providing critical information to combat money laundering, terrorist financing, credit card fraud, identity theft, and other financial crimes.Role/Team IntroductionThe Customer Information Team (CIT) provides critical support for the USIU’s Termination of Accounts (TA) process and USIU AML Investigations. CIT performs strategic outbound calls to obtain customer information to aid in the USIU’s investigations, in addition to performing other tasks that support broader USIU operations.Job Responsibilities/TasksA successful CIT analyst will conduct outbound calls and receive inbound calls to and from customers related to a variety of compliance matters, while adhering to pre-established guidelines and procedures.·Use a variety of internal systems to carry out compliance functions·Prioritize and multi-task effectively by keeping the nature of the request, the requestor, and all related details in prospective and confidential·Diffuse potentially difficult customer interactions and maintain a high level of customer service·Contribute and potentially present in team meetings·Adapt to the changing needs of the team and departmentMinimum Qualifications<ul><li>At least one year experience with inbound and/or outbound inbound servicing calls with customers related to a variety of compliance matters (e.g. fraud, KYC, CDD, customer service)</li><li>Proficient in Microsoft tools (Word, Excel, Outlook)</li></ul>Preferred Qualifications<ul><li>Knowledge of American Express Servicing Platforms and call center operations</li><li>Understanding of sanctions, the Bank Secrecy Act (BSA), the USA PATRIOT Act, and/or the Foreign Corrupt Practices Act regulations</li><li>Experience with diffusing difficult customer interactions while maintaining a high level of customer service</li><li>Ability to handle sensitive information in a confidential and professional manner</li><li>Ability to effectively manage change and remain calm in stressful situations</li><li>Proven ability to adapt to changing needs of a team, organization or department</li><li>Keen attention to detail in investigation, analysis, and documentation</li><li>Proven analytical problem-solving skills</li><li>Effective communication and excellent writing skills</li><li>Ability to manage multiple and varied projects simultaneously</li><li>Bachelor’s degree preferred</li></ul>Salary Range: $20.00 to $35.82 hourly + bonus + benefitsThe above represents the expected hourly pay range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>Employment eligibility to work with American Express in the United States is required as the company will not pursue visa sponsorship for these positions.

American Express

Compliance Assistant: Customer Information Team

At American Express, our culture is built on a 175-year history of innovation, shared valuesand Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.The Cyber Analytics organization within American Express is seeking a Senior Cybersecurity Engineer I to build and deploy innovative analytic solutions that power critical business decisions for the Technology Risk and Information Security (TRIS).In this role, you’ll collaborate with cross-functional partners — including business analysts, developers, architects, key stakeholders, and vendors — to design and deliver robust, scalable data and reporting solutions. Your work will enable proactive threat detection and risk identification, supporting our mission to safeguard American Express systems and data.This position requires a well-organized, collaborative, and technically adept professional who can manage multiple initiatives, leverage innovative technologies, and drive enterprise-quality software development with an emphasis on data integrity and user experience.Key Responsibilities:<ul><li>Translate business requirements into reporting and metric solutions that inform cybersecurity strategies.</li><li>Architect and build data pipelines and frameworks for complex data curation, extraction, and processing.</li><li>Integrate innovative technologies and tools across diverse platforms to support analytics and intelligence development.</li><li>Lead and mentor other team members, setting direction and ensuring best practices.</li><li>Manage multiple parallel initiatives while delivering on time-sensitive priorities.</li><li>Analyze and interpret large, complex datasets to identify trends, patterns, and anomalies.</li><li>Detect and address data quality issues to ensure accuracy, consistency, and reliability.</li><li>Optimize queries, stored procedures, and data models for performance and scalability.</li><li>Collaborate closely with internal and external partners to define strategy and roadmap for the Cyber Analytics reporting program.</li><li>Maintain strong customer relationships and manage stakeholder expectations.</li><li>Exhibit resilience and composure under tight deadlines or system-related challenges</li></ul>Qualifications:<ul><li>Bachelor’s degree in Engineering, Information Systems, Computer Science, or Data Analytics (preferred).</li><li>7+ years of experience in:</li><li>Designing and managing data pipelines (ETL/ELT, batch, real-time, and complex event processing).</li><li>Working with relational databases (MS SQL, PostgreSQL) and Data Fabric technologies such as Starburst and Apache Iceberg.</li><li>Utilizing analytics and BI platforms (Power BI, Tableau, Qlik).</li><li>Proven expertise in stored procedures, functions, query tuning, and performance optimization.</li><li>Strong analytical and problem-solving skills with the ability to articulate solution alternatives clearly.</li><li>Experience in data mining, monitoring, and tuning large datasets.</li><li>Information Security domain knowledge preferred (tools, frameworks, technologies).</li><li>Self-driven with the ability to innovate and work independently.</li><li>Experience in programming languages such as Python, C#, Java, or JavaScript is a plus.</li></ul>Salary Range: $123,000.00 to $215,250.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit ourColleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>Employment eligibility to work with American Express in the United States is required as the company will not pursue visa sponsorship for these positions.Guardian

Senior Cybersecurity Engineer - Data Analytics -SQL -Metrics & Reporting

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.How will you make an impact in this role?Commercial Servicing is hiring Customer Care Professionals for our Inbound Program Administrator Servicing Phone Teams (Tier 4). As a Customer Care Professional, you add incremental value on every interaction with a stated outcome of exceptional feedback from our customers and increased customer loyalty. You will be responsible for evaluating and analyzing account information and recommending tailored solutions to the client, including relevant products and services and membership privileges. Other responsibilities include continuously improving on the customer experience, building rapport, understanding customer needs, and handling objections. You will provide extraordinary customer care by responding to questions concerning accounts in a fast-paced, structured customer care environment. &nbsp;Responsibilities may include:<ul><li>Implementing Customer First Call Flow on a consistent basis, understanding and delivering on Customer First behaviors and principles</li><li>Providing expert level service to major corporations regarding all aspects of Corporate Card programs, including general account maintenance, 1st level troubleshooting with American Express tools, consultation on various products, etc.</li><li>Demonstrating the ability to address immediate client need and provide relevant value to the client; while engaging in a consultative conversation ensuring you are adding value to each call&nbsp;</li><li>Primary contact for assisting with web-site navigation and MIS reporting/maintenance</li><li>Encouraging expansion of card programs through focused sales strategies and enrollments</li><li>Continuously improve on the customer experience, including building rapport, understanding customer needs, handling objections, and streamlining the experience for the Program Administrator.&nbsp;</li><li>Provide extraordinary customer care by responding to questions concerning accounts in a fast paced, structured customer care environment</li><li>Document necessary account information according to established policies and procedures</li></ul>Minimum Qualifications:<ul><li>2+ years experience servicing clients with proactive solutions that grow relationships by demonstrating proven relationship building, consultation, problem solving and analytical skills</li><li>Passion for servicing clients with proactive solutions that grow relationships by demonstrating proven relationship building, consultation, problem solving and analytical skills</li><li>Exceptional interpersonal and relationship building skills with the ability to analyze and assesses the needs of the clients</li><li>Excellent communication and written skills</li><li>Strong flexibility and adaptability to manage multiple tasks within stringent time frames while maintaining accuracy</li><li>Work independently in a structured environment with minimal supervision Effective and accurate decision-making skills</li><li>Strong computer literacy accessing numerous applications during any one transaction and expert internet navigation skills required</li><li>Working knowledge of MS Office product</li></ul>Additional InformationLocation: Hybrid- American Express Phoenix Service Center (Canyon) &nbsp;Hours of Operation: Monday-Friday 6am-6pm MST&nbsp;Salary Range: $20.00 to $22.75 hourly + bonus + benefitsThe above represents the expected hourly pay range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.

U.S. Program Administrator: Commercial Servicing

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.How will you make an impact in this role?As part of our diverse tech team, you can architect, code and ship software that makes us an essential part of our customers’ digital lives.&nbsp; Here, you can work alongside talented engineers in an open, supportive, inclusive environment where your voice is valued, and you make your own decisions on what tech to use to solve challenging problems.&nbsp; American Express offers a range of opportunities to work with the latest technologies and encourages you to back the broader engineering community through open source.&nbsp; And because we understand the importance of keeping your skills fresh and relevant, we give you dedicated time to invest in your professional development.&nbsp; Find your place in technology on #TeamAmex.The U.S. Consumer and Digital Technology (USCDT) Team brings together foundational strategic technology capabilities in digital experience engineering (Mobile and Web), AI/ML, marketing technology, enterprise communications, travel and lifestyle, and automation, grounded in our data technology model that prioritizes data governance. It employs a ground-breaking focus with development responsibilities for customer-facing capabilities that deepen and expand digital engagement, as well as core technical capabilities that cut across business lines and customer segments.Overview of The Department:&nbsp;Be part of the exciting transformation world and join a team of creative, curious, and passionate professionals whose mission is to become the future of American Express by staying on the cutting edge and bringing innovation to life! The Marketing Platforms Management team leads the technology strategy and engineering delivery of marketing campaigns and centralizing of marketing assets. &nbsp;This position works closely with Enterprise Marketing Platform Solutions Product teams to craft, develop and support critical components and platforms for majority of American Express products and services, that drive current and prospective customer acquisition and loyalty via multitude of channels. We are looking for a dynamic, innovative, action-and-results oriented leader to lead this fast-evolving eco system.&nbsp;The ideal candidate is required to be accomplished in the development and deployment of complex software solutions, with a strong focus on, Cloud based engineering, various Java technologies including Spring, API design and user experience. The candidate should be able to come up with innovative solutions, have a pragmatic approach to application architecture, and be excited to work on a varied tech stack. You will be expected to have a deep understanding of the functional platforms, plan, manage, and execute the tech advancement roadmap. You are required to have a futuristic mindset, ability to question status quo and technologically advance the platforms.&nbsp;This is an opportunity to work in a fast-paced, Scaled Agile environment and work with a team of engineers, product owners and several technology stakeholders. You should be familiar with modern software development methodologies and be able to dive deep and rapidly iterate on ideas despite ambiguity.&nbsp;Job Responsibilities:&nbsp;<ul><li>Bring a strong technical foundation; able to engage the team on coding practices, architecture, design, get under the hood of complex integrated architectures, coding systems, and interface design&nbsp;</li></ul><ul><li>Collaborate successfully with product owners, designers, and a broad set of internal Technical partners (across multiple internal groups)&nbsp;</li></ul><ul><li>Ensure product releases are high quality, deliver excellent user experiences, perform seamlessly at scale, and comply with regulatory requirements.&nbsp;</li></ul><ul><li>Partner with peers in technologies to identify opportunities for code sharing, common services, joint development, etc.&nbsp;</li></ul><ul><li>Keep up with the latest industry research and emerging technologies to ensure we are appropriately leveraging new techniques and capabilities.&nbsp;</li></ul><ul><li>Demonstrate accountability while leading people with passion, enthusiasm, loyalty and integrity. Own and lead HR processes such as performance reviews, talent development, etc.&nbsp;</li></ul><ul><li>Flawless interpersonal skills and ability to partner with executive leadership to push Technical solutions forward.&nbsp;</li></ul><ul><li>Recruit top talent with technical skills, growth potential, design sensibility, and emotional intelligence.&nbsp;</li></ul><ul><li>Lead teams in iterative product development using lean principles.&nbsp;</li></ul><ul><li>Build and lead a high-performing, self-managing team of Software Engineers.&nbsp;</li></ul><ul><li>Passion, energy, personal accountability, and a desire to lead others to excellence.&nbsp;</li></ul><ul><li>Build and leverage strong relationships with business and Technology partners.&nbsp;</li></ul><ul><li>Drive strategic change in tools and process.&nbsp;</li></ul><ul><li>Deep appreciation for the importance of elegant solutions to Technical challenges.&nbsp;</li></ul><ul><li>Consistently question assumptions, challenge the status quo, and strive for improvement.&nbsp;</li></ul><ul><li>Never settle for being “good enough”.&nbsp;</li></ul>Qualifications:&nbsp;<ul><li>Must have engineering experience using the following Adobe products - CDP, AJO, CJA &amp; Analytics&nbsp;</li></ul><ul><li>Google Cloud application development experience using data services such as BigQuery and BigTable&nbsp;</li></ul><ul><li>Marketing Technology engineering experience&nbsp;</li></ul><ul><li>Extensive background in Software Product Engineering and Computer Science.&nbsp;</li></ul><ul><li>10+ years of demonstrable experience building and deploying large scale software products.&nbsp;</li></ul><ul><li>Strong Experience in Agile development, code review, Big Data – Hive, Spark, Python, Google Big Query, Rest API, Performance optimization in Big Data, CSS, HTML, Java, Javascript, React, Spring framework, Redis, Relational database, Cloud computing, UNIX and Web Services.&nbsp;</li></ul><ul><li>Moderate or higher skill in SOA, Restful, Asynchronous and Microservices technologies for large scale environments.&nbsp;</li></ul><ul><li>Strong understanding and experienced in CICD and DevOps&nbsp;</li></ul><ul><li>In depth knowledge of Customer Marketing technology ecosystem and related programs is preferred&nbsp;</li></ul><ul><li>Knowledge of American Express Marketing &amp; Data platforms a plus&nbsp;</li></ul><ul><li>The ability to communicate complex technical concepts clearly and concisely to non-technical individuals&nbsp;</li></ul><ul><li>Excellent verbal and written communications skills required, with ability to create and deliver effective presentations to executive leadership and technical architects across the organization is a plus.&nbsp;</li></ul><ul><li>Hands on experience with technology planning and road mapping&nbsp;</li></ul><ul><li>Proven track record to lead problem analysis and resolution&nbsp;</li></ul><ul><li>Bachelor’s Degree in Computer Science, Computer Engineering or Information Systems degree or equivalent work experience; Advanced Degree preferred&nbsp;</li></ul>Salary Range: $144,250.00 to $256,250.00 annually + bonus + equity (if applicable) + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>Employment eligibility to work with American Express in the United States is required as the company will not pursue visa sponsorship for these positions.

Engineering Director - Marketing Platforms

tango is a leader in the home health management industry and is preparing for significant growth! Our mission is to deliver innovative, home-based, post-acute solutions through proprietary technology and proven processes. We partner with health plans to provide a comprehensive suite of products and services designed to manage the total cost of care.We are currently looking for a&nbsp;Quality Assurance (QA) Coordinator to join our growing team!As a QA Coordinator, in the healthcare industry, your primary responsibility will be to ensure delivery of high-quality services and products that meet the established standards and regulatory requirements. You will maintain quality systems, processes, and procedures. Your role will be crucial in promoting patient safety, regulatory compliance, and continuous improvement within the healthcare organization.Office Location:Office located at 7600 North 16th Street, Suite 140 Phoenix, AZ 85020 (Remote)Responsibilities and Duties:Responsibilities include, but are not limited to the following:Quality Management Systems:<ul><li>Follow our quality management systems, policies, and procedures to ensure compliance with regulatory standards, such as HIPAA, FDA, or other applicable regulations.</li><li>Monitor and assess the effectiveness of quality systems through audits, inspections, and performance metrics.</li><li>Identify areas for improvement and lead initiatives to enhance quality processes, workflows, and documentation.</li></ul>Compliance and Regulatory Affairs:<ul><li>Stay up to date with healthcare regulations and industry standards to ensure compliance within the organization.</li><li>Process compliance correction requests as needed. </li><li>Support regulatory inspections and audits by preparing necessary documentation and ensuring adherence to guidelines.</li></ul>Process Improvement and Risk Management:<ul><li>Identify process gaps, quality risks, and areas for improvement within healthcare operations.</li><li>Promote a culture of continuous improvement by driving quality initiatives and best practices across the organization.</li></ul>Training and Education:<ul><li>Works with our training team to develop and deliver training programs on quality assurance principles, regulatory compliance, and best practices to enhance staff knowledge and awareness.</li><li>Provide guidance and support to departments in implementing quality standards and processes.</li></ul>Collaboration and Communication:<ul><li>Communicate quality-related metrics, trends, and issues to senior management and relevant stakeholders.</li></ul>Qualifications:<ul><li>Must be at least 18 years of age.</li><li>Has worked at tango in a rotation, qualification or staffing role for a minimum of 1 year, preferred. </li><li>Strong knowledge of healthcare regulations, such as HIPAA, FDA, or other applicable standards.</li><li>Experience in developing and implementing quality management systems and processes.</li><li>Proficient in conducting audits, inspections, and root cause analysis.</li><li>Capable of following an issue through to its conclusion.</li><li>Is detail oriented and displays good organizational skills.</li><li>Detail-oriented with a commitment to accuracy and quality.</li><li>Capable of recognizing opportunities and communicating recommendations and solutions.</li><li>Must be able to work at a fast pace managing large amounts of responsibilities while maintaining attention to details.</li><li>Ability to convey a positive and professional image with all tango members.</li><li>Is customer service oriented with good oral and written communication skills.</li><li>Is self-directed, flexible, and cooperative.</li><li>Highly self-motivated and able to work with minimal supervision.</li><li>Must be able to assist other departments as needed, even departments where they may not be a Subject Matter Expert</li><li>Must be flexible and willing to work weekends and Holidays.</li><li>Must have reliable internet service or able to commute to the office.</li><li>Has basic computer knowledge and experience including Microsoft Word, Excel &amp; typing skills.</li><li>Must be able to sit at desk in front of computer for long periods of time. </li></ul>tango provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. tango will make reasonable accommodations for qualified individuals with known disabilities unless doing so would result in an undue hardship.

tango

Quality Assurance (QA) Coordinator (Remote)

tango is a leader in the home health management industry and is preparing for significant growth! Our mission is to deliver innovative, home-based, post-acute solutions through proprietary technology and proven processes. We partner with health plans to provide a comprehensive suite of products and services designed to manage the total cost of care.We are currently looking for a Patient Services Representative to join our growing team!Position Description: tango is looking to hire a Patient Care Representative for our Start of Care Team. This position entails communicating with our patients who will be or are receiving home health services. Candidate is responsible for documenting and maintaining accurate records during the process starting with the initial contact made with the patient, delivery of home health care services and the final record of completion in our database.Office Location: Office located at 7600 North 16th Street, Suite 140 Phoenix, AZ 85020 (Remote) Responsibilities and Duties: Responsibilities of the Patient Service Representative include, but are not limited to the following:<ul><li>Making outbound calls to our patients about their home health services.</li><li>Ensuring customer satisfaction and assisting them with issues/concerns related to their health.</li><li>Contacting home health agencies to confirm services for our patients.</li><li>Evaluates and determines caller needs and use their knowledge to provide resolution, tracking, and if necessary follow up from another representative.</li><li>Interdepartmental communication about home health referrals.</li><li>Perform data entry in multiple systems for our patients.</li><li>Other duties as assigned.</li></ul> Qualifications:<ul><li>Must be at least 18 years of age.</li><li>High School Diploma or GED, some college. Ability to convey a positive and professional image to customers and employees.</li><li>Is customer service oriented with good oral and written communication skills.</li><li>Capable of following an issue through to its conclusion.</li><li>Compassion and empathy a must.</li><li>Strong attention to detail and critical thinking skills.</li><li>Must be able to multitask.</li><li>Proficient in Microsoft Office products.</li><li>Is self-directed, flexible, cooperative, and exhibits the ability to work with minimal supervision.</li><li>Must be flexible and willing to work weekends and Holidays.</li><li>Home care/healthcare background is a plus but not required.</li><li>Experience with speaking on the phone in a previous role preferred.</li><li>Must have a secure work location from home with High-speed internet.</li></ul>tango provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. tango will make reasonable accommodations for qualified individuals with known disabilities unless doing so would result in an undue hardship

Patient Services Representative (Remote)

At Texas Roadhouse, we are a people-first company that just happens to serve steaks. Legendary Food and Legendary Service is who we are. We’re about loving what you’re doing today and preparing you for what you’ll be doing tomorrow. Are you ready to be a Roadie?Do you feel that you have the potential to be a grill master for Texas Roadhouse? Our legendary steaks are our most popular menu item at Texas Roadhouse, and our Broil Cook position is an important one!As a Broil Cook your responsibilities would include:<ul><li>High volume restaurant experience</li><li>Understand cooking steak temperatures</li><li>Meat seasoning, searing, and cooking</li><li>Meat seasoning, searing, and grilling</li><li>Using proper safety and sanitation guidelines</li><li>Understanding equipment and prep sheets</li><li>Exhibiting teamwork</li></ul>If you think you would be a legendary Broil Cook, apply today!At Texas Roadhouse, our Roadies are the heart and soul of our company. &nbsp;We have a fun culture with flexible work schedules, discounts in our restaurants, friendly competitions, recognition, formal training, and career growth opportunities.Our Roadies are paid weekly. In addition, we offer one of the industry’s most competitive total rewards packages after one year of service to Roadies that meet our benefit eligibility requirements. The total rewards package includes, but is not limited to, the following:<ul><li>A choice of medical plans that are best in class</li><li>Dental and Vision Insurance</li><li>Tuition Reimbursement up to $5,250 annually</li><li>Paid vacation time</li><li>Short-Term Disability</li><li>Life, Accident, and Critical Illness insurance</li><li>Identity Theft Protection</li><li>Employee Assistance Program</li><li>Business Travel Insurance</li><li>Annual holiday bonus</li></ul>We are proud to be an equal opportunity employer. We are committed to providing equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, age, gender, pregnancy, gender identity, disability, veteran status, sexual orientation, citizenship, national origin, or any other legally-protected status. We encourage and welcome all applicants to apply.

Texas Roadhouse

Line Cook - Broil/Grill

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.The U.S. Consumer Services and Membership Digital Experiences Technology team (USCDT) brings together foundational strategic technology capabilities in digital experience engineering (Mobile and Web), marketing and advertising technology, enterprise communications, travel and lifestyle, and dining services. It employs a ground-breaking focus with development responsibilities for customer-facing capabilities that deepen and expand digital engagement, as well as core technical capabilities that cut across business lines and customer segments.&nbsp;Key Responsibilities<ul><li>Leads, mentors, and coaches Senior Software Engineers and teams, fostering a culture of excellence, continuous professional growth, and knowledge sharing within the software engineering community</li><li>Collaborate with senior leadership to develop and implement talent acquisition and retention strategies, ensuring the organization attracts and retains top talent</li><li>Directs and oversees the successful development, deployment, support, and monitoring of software across various environments</li><li>Leads multiple software product development teams to realize the company's technology vision and strategy in a scalable, iterative environment</li><li>Drives innovation and experimentation to deliver software solutions that meet or exceed customer and partner expectations</li><li>Shares technology domain expertise with architects and specialists across multiple organizations to enhance technical solutions</li><li>Ensures frictionless automated delivery processes and empowers teams to succeed at scale</li><li>Collaborates with business and technology partners to motivate change and execute product roadmaps</li><li>Collaborates and co-creates effectively with teams in product and the business to align technology initiatives with business objectives</li></ul>Education and Knowledge<ul><li>Bachelor's degree in Computer Science, Computer Engineering, and/or comparable experience; advanced degree preferred</li><li>Knowledge of distributed (multi-tiered) systems, algorithms, NoSQL, and relational databases</li><li>Knowledge of the core tools used in the planning, analyzing, crafting, building, testing, configuring, and maintaining of assigned application(s)</li><li>Strong Experience in Agile development, code review, Workfront, AEM Assets &amp; AEM Sites (Cloud), AEP Platform (AJO), Python, Google Big Query, Rest API, CSS, HTML, Java, Javascript, React, Spring framework, Redis, Relational database, Cloud computing, UNIX and Web Services.</li><li>Moderate or higher skill in SOA, Restful, Asynchronous and Microservices technologies for large scale environments.&nbsp;</li><li>Strong understanding and experienced in CICD and DevOps</li><li>In depth knowledge of Customer Marketing technology ecosystem and related programs is preferred</li><li>Knowledge of American Express Marketing &amp; Data platforms a plus</li><li>The ability to communicate complex technical concepts clearly and concisely to non-technical individuals</li><li>Excellent verbal and written communications skills required, with ability to create and deliver effective presentations to executive leadership and technical architects across the organization is a plus.</li><li>Hands on experience with technology planning and road mapping</li><li>Proven track record to lead problem analysis and resolution</li></ul>Work Experience<ul><li>Software engineering and development experience or a related job</li><li>Must have 5+ years of hands-on and leadership experience</li><li>Experience in leading and managing software engineering teams, providing technical leadership and mentorship</li><li>Experience in collaborating with senior stakeholders to drive software strategy and innovation</li><li>Expertise in application design, software development, and automated testing</li><li>Experience in distributed (multi-tiered) systems, algorithms, and relational databases</li><li>Experience in Agile software development methodologies and practices such as Scrum/Kanban, iterations, user stories</li><li>Experience in automation testing and documentation (i.e. automated, functional, and performance)</li></ul>Salary Range: $144,250.00 to $256,250.00 annually + bonus + equity (if applicable) + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions

Director Software Engineering - Marketer Experience

Start a fulfilling career as a Warehouse Receiver! We're a team. Our success is driven by the collective effort of each member in our warehouse, which has set us apart in the industry for 130+ years. We're dedicated to collectively challenging any supply chain problem with top-of-the-line technology and safety measures carried throughout the process. We wouldn't be where we are without our warehouse team. It's why we've built a culture-focused and diverse environment for you that offers opportunities for advancement with industry-leading benefits. The Warehouse Receiver is responsible for receiving new and returned product as it enters the building; ensuring product is in saleable condition that is ready for resale and controlling the inbound flow of the dock. Benefits you can count on: <ul><li>Pay Rate: $20.50 per hour. </li><li>(2nd Shift)</li><li>Generous benefits that start on your 60th day: medical, dental, and vision insurance, FSA/HSA and company-paid life insurance.</li><li>Earn vacation time, and sick leave accrual from day one and paid holidays after 90 days.</li><li>401(k) Profit Sharing Plan after 90 days.</li><li>Additional benefits: pet insurance, parental leave, employee assistance programs, discount programs, tuition reimbursement program, and more! </li></ul> What you'll do as a Warehouse Receiver: <ul><li>Examine condition of product as it arrives from various carriers.</li><li>Document overages / shorts / damages, expiration dates, product temperature, trailer condition, evidence of pest infestation or product tampering.</li><li>Direct outside carriers and contract unloaders on how to sort and segregate product.</li><li>Follow and maintain product integrity as required by McLane Company standards.</li><li>Print pallet labels, enter purchase orders into computer and assign doors.</li><li>Cover for Receiving Clerk as needed.</li><li>Comply effectively with company work and safety rules.</li><li>Continually meet assigned production standards.</li><li>Maintain a quality of work that limits mispicks, shorts and damages.</li><li>Follow directions.</li><li>Work independently and in a team environment.</li><li>Be trained and certified to operate any required equipment within 30 days after hire.</li><li>Comply with company attendance policy.</li><li>Maintain a flexible work schedule to meet the changing needs of the Distribution Center; work schedules may require working an early shift, staying long for a late shift, and weekend work depending on the customer and operational requirements of the division.</li><li>Work in warm and cold temperature conditions that may range from 38°F to 110°F.</li><li>Stand, walk, bend, stoop, push, pull, grasp and reach above the head continuously for a period of two hours or more.</li><li>Ability and willingness to select/load/unload and/or deliver ALL products that may be ordered by our customers.</li><li>Other duties may be assigned. </li></ul> Qualifications you'll bring as a Warehouse Teammate: <ul><li>At least 18 years of age.</li><li>High School Diploma or GED preferred. </li><li>Preferably have previous receiving experience. </li><li>This position requires the ability to read, write, and understand English at a level sufficient to perform job-related tasks effectively and safely. This includes understanding work instructions, safety protocols, and communications essential to the role. The requirement is directly related to the nature of the job and ensures compliance with workplace safety and operational standards.</li></ul> Fit the following? We want you here! <ul><li>Organized</li><li>Problem solver</li><li>Teamwork oriented</li><li>Safety conscious</li><li>Detailed </li></ul> Moving America forward - together. We've been forging our path as a leader in the distribution industry since 1894. Building an expansive nationwide network of teammates for 130+ years has allowed us to stay agile for our clients across the restaurant, retail, and e-commerce industries. We look to the future and are ready to continue making industry-defining moves by embracing the newest technology into our practices, continuing team member training, and emphasizing our people-centered culture. Candidates may be subject to a background check and drug screen, in accordance with applicable laws. All applicants will receive consideration for employment without regard to age, race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. For our complete EEO and Pay Transparency statement, please visit <a href="https://www.mclaneco.com/legal/employment/" target="_blank">https://www.mclaneco.com/legal/employment/</a>

McLane

Receiver

At American Express, our culture is built on a 175-year history of innovation, shared valuesand Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.How will you make an impact in this role?The Network &amp; Acquiring Solutions (NAS) team at American Express powers global payments, working across business units and with key industry stakeholders. We tackle critical challenges like securing online transactions and driving innovation in payment solutions.The Network &amp; Acquirer Envisioning Team drives the delivery of digital products and services for merchants, acquirers, issuers, and payment facilitators. Our solutions span ATM/debit, point-of-sale authorizations and submissions, transaction pricing, disputes, and settlement — all designed to meet the evolving demands of the global payment network. By developing a wide range of innovative capabilities, we enable American Express to attract new customers, expand into new markets, respond to regulatory requirements, and support emerging payment types.Role Overview:As a Senior Envisioning Manager for Strategic Network and Acquirer Solutions your role will have best elements of Senior Business Analyst and Business Transformation Consultant roles. You’ll bridge the gap between business and technology by interpreting business requirements into capability needs for technical delivery. You’ll solve complex problems, assess alternative solutions, and design innovative deliverables that align with strategic goals. You’ll also build relationships across teams, influence stakeholders, and present insights to senior leadership.Key Responsibilities:<ul><li>Collaborate with partners to define scope, value, and align to strategic priorities.</li><li>Lead transformational initiatives to build and enhance Network and Acquiring capabilities.</li><li>Present complex concepts clearly to senior leadership.</li><li>Provide consultancy on ecosystems, capabilities, and discovery best practices.</li><li>Deliver solutions with business and technology teams.</li><li>Engage experts and stakeholders to enable informed decisions.</li><li>Drive continuous improvement in discovery to deliver lasting value.</li></ul>Qualifications:<ul><li>Strong strategic thinking and problem-solving skills</li><li>Business Process Modelling, data &amp; insight analysis</li><li>Excellent communication and ability to elicit and translate business needs into technical requirements</li><li>Strong analytical skills with the ability to clearly articulate complexities</li><li>Strong collaboration, presentation and influencing skills</li><li>Experience in business transformation and Agile frameworks.</li><li>Payments industry experience is preferred but not essential.</li><li>Proven experience driving results in a global environment.</li></ul>Salary Range: $123,000.00 to $215,250.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.

324 Full Time Jobs in Sun City West, AZ, USA