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At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.How will you make an impact in this role?AMEX Assurance Co. (AAC) provides insurance protection for American Express Card Members through implicit card benefits, and fee/add-on insurance products to both Card Members and non-Card Members. This exciting opportunity will reside in the Claim and Servicing Operations department of AAC, and primary responsibilities will include enrolling, servicing, and adjudication of insurance policies and claims; this role provides an exciting opportunity to handle claims for the Retail and Warranty products in the AMEX Assurance Co. Insurance portfolio.&nbsp;Your duties may include but are not limited to:<ul><li>Investigation by using tools available to settle claims quickly and efficiently</li><li>Maintaining state compliance</li><li>Decision making of claims for these products, as well as direct phone interaction with the customer to ensure timely decisions</li><li>Researching warranties and repair estimates by making outbound calls to businesses and manufacturers</li><li>This position does not require previous insurance experience. &nbsp;We will provide you with all the necessary tools to be successful</li></ul>This position is hybrid and based in Phoenix, AZ and Sunrise, FL and the ideal candidate will work 3 days onsite / 2 days remotely. The hours of operation are: Monday - Friday - 6:00am - 5:00pm (local time), with rotational weekends. &nbsp;Minimum Qualifications:<ul><li>Customer First Principles demonstrated through excellent verbal, written and interpersonal communication skills</li><li>Passion for exceptional service</li><li>Strong phone skills</li><li>Ability to adapt to multiple demands, shifting priorities and rapid changes in workflow</li><li>Ability to demonstrate initiative with minimal supervision to drive results</li><li>Strong problem-solving skills, time management and organizational skills</li><li>Superior level of accuracy and attention to detail</li><li>Strong proficiency in PC skills, including MS Word and Excel</li><li>If a license is not currently held, the applicant must be able to obtain the necessary license during the time frame allowed prior to training. Upon hiring, candidate will have 2 attempts to pass the Arizona Licensing exam. &nbsp;If the exam to obtain your license cannot be passed, within 2 attempts, employment will be terminated</li></ul>Preferred Qualifications:<ul><li>Insurance or Customer Service industry experience preferred but not required</li><li>A current Claims Adjuster License is a plus</li></ul>Salary Range: $20.00 to $24.05 hourly + bonus + benefitsThe above represents the expected hourly pay range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for this position.

American Express

Representative-Insurance Claims

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.Global Merchant Services Technology is on an exciting journey to redefine the merchant payment experience. Our Merchant platform is a distributed near real time low latency system that is always available and highly resilient, processing transactions from around the world 24x7, 365 days a year.If you like to challenge the status quo and desire to use best in class technology, it's time to join the GMST organization which strives for continuous innovation. Are you a change agent with a deep engineering passion to build outstanding products for merchants? If so, we are looking for an enthusiastic, driven, and forward-thinking Software Engineer to join us on our missionHow will you make an impact in this role?As an Engineer in GMST you will be building core features and functions of card transaction systems on distributed platform deployed in the cloud. Actively participating in agile teams and the latest development practices, writing code and unit tests, working with API specs and automation. GMST Engineers use Java Technologies to drive innovation while also finding opportunities for adopting new technologies.Qualifications -<ul><li>Degree in computer science, computer engineering or a related field.</li><li>Minimum 3 years of software development experience in a professional environment working with Java technologies - Vertx, Spring, Spring Boot, RESTful micro services, Ignite, In-Memory Computing, Spark, PostgreSQL, Cassandra, Kafka, Yellowbrick (Apache Ignite is a plus) and RESTful API’s.</li><li>Hands-on experience with application design, software development and automated testing</li><li>Experience with distributed (multi-tiered) systems, algorithms, relational or NoSQL databases.</li><li>Ability to effectively interpret technical and business objectives and challenges and eloquent solutions.</li><li>Ability to learn and investigate new technology and business domains, question status quo and think outside of the box.</li><li>Ability to debug basic software components and identify code defects for remediation.</li><li>Experience working in Agile or other rapid application development methods.</li><li>Proficient oral and written communication skills.</li></ul>Salary Range: $85,000.00 to $150,000.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>Depending on factors such as business unit requirements, the nature of the position, cost and applicable laws, American Express may provide visa sponsorship for certain positions.

Software Engineer II

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.How will you make an impact in this role?Responsible for contacting clients with overdue accounts to secure the settlement of the account. Also, they do preventive work to avoid future overdues with accounts that have a high exposure.Job Description: As a Junior Insider Risk Analyst, you will be responsible for reviewing logs and alerts, identifying patterns of potentially risky behavior, and supporting investigations into insider threats. This role is ideal for a recent graduate or early-career professional looking to build a career in security analysis, insider threat detection, and cyber forensics.Key Responsibilities:<ul><li>Conduct log and event data reviews to identify anomalies and potential insider risks.</li></ul><ul><li>Assist in the investigation and documentation of insider threat incidents.</li><li>Support the development of insider threat detection use cases.</li><li>Work with cross-functional teams in legal, HR, and IT security to support investigative workflows.</li><li>Maintain confidentiality and integrity in handling sensitive data and investigations.</li></ul>Minimum Qualifications:Required Qualifications:<ul><li>Bachelor’s degree in Computer Forensics, Information Assurance, Computer Science, or another technical discipline.</li><li>Experience reviewing system, network, or application logs for unusual activity.</li><li>Strong analytical skills and attention to detail.</li><li>Ability to work collaboratively in a team environment.</li></ul>Preferred Qualifications:<ul><li>Hands-on experience with computer forensics tools or techniques.</li><li>Scripting experience with Python and/or PowerShell.</li><li>Knowledge of SQL.</li><li>Familiarity with insider threat programs or behavioral analytics.</li></ul>Salary Range: $70,000.00 to $135,000.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.

Associate-CyberOps & Assurance

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.How will you make an impact in this role?This role will be part of the Treasury Applications Platform team , we are currently modernizing our platform, migrating it to GCP. You will contribute towards making the platform more resilient and secure for future regulatory requirements and ensuring compliance and adherence to Federal Regulations.<ul><li>Preferably a BS or MS degree in computer science, computer engineering, or other technical discipline</li><li>2+ years of software development experience</li><li>Ability to effectively interpret technical and business objectives and challenges and articulate solutions</li><li>Willingness to learn new technologies and exploit them to their optimal potential</li><li>Strong background with Java, Pyspark, SQL, Concurrency/parallelism, oracle, big data</li><li>Cloud experience with GCP would be a preference</li><li>Define problems and provide solution alternatives.</li><li>Create detailed computer system design documentation.</li><li>Implement deployment plan.</li><li>Support consulting team in different phases of the project including problem definition, effort estimation, diagnosis, solution generation, design and deployment.</li><li>Under supervision participate in unit-level and organizational initiatives with the objective of providing high-quality and value adding consulting solutions.</li><li>Understand issues and diagnose root-cause of issues. Perform secondary research as instructed by supervisor to assist in strategy and business planning.</li></ul>Minimum Qualifications:&nbsp;<ul><li>Deep understanding of SDLC, background with Java , PL/SQL</li><li>Comfortable with Java, Python, GitHub, CI/CD, ReactJS knowledge</li></ul>Preferred Qualifications:&nbsp;<ul><li>GCP experience would be preferred</li><li>Exposure with large data processing systems</li></ul>Salary Range: $70,000.00 to $135,000.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>Employment eligibility to work with American Express in the United States is required as the company will not pursue visa sponsorship for these positions.&nbsp;

Software Engineer, Treasury Applications

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your complete well-being and many opportunities to learn new skills, develop as a leader, and grow your career.Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.From building next-generation apps and microservices to using AI to help protect our franchise and customers from fraud, you could be doing ambitious work that brings our iconic, global brand into the future. As a part of our tech team, we could work together to bring ground-breaking and diverse ideas to life that power our digital systems, services, products and platforms. If you love to work with APIs, contribute to open source, or use the newest technologies, we’ll support you with an open environment and learning culture.Join Team Amex and let’s lead the way together.The position of Production Support - Senior Software Engineer will be on a dynamic and growing team within the Global Risk &amp; Compliance Technology (GRCT) organization at American Express.As a Production Support Senior Software Engineer, you will be essential in providing application support services to ensure high levels of product availability for the customers and partners of GRCT and American Express. Key responsibilities may include:<ul><li>Provide guidance, and coaching to applications engineering teams, supporting training and development of standard processes.</li><li>Oversee the incident management process, ensuring timely resolution of issues and minimizing downtime, ensuring solutions meet business requirements, timelines, and quality standards, and align with strategic goals.</li><li>Collaborate with partners effectively including senior management, to provide updates on technology operations and ensure alignment with business objectives.</li><li>Lead the management and maintenance of network infrastructure, monitoring network performance, solving connectivity issues, and supporting the implementation of network security standards.</li><li>Drive implementation of system upgrades, updates, and backups, and ensure the maintenance of hardware and software systems.</li><li>Lead and collaborate with multi-functional teams to complete technology projects and initiatives, contributing to the development of operational policies and procedures, and identifying areas for improvement.</li><li>Ensure the team follows protocols, industry standards, and company policies for technology efforts, including maintaining secure processes.</li><li>Mentor junior members of the team, enabling a culture of continuous learning, growth opportunities, and inclusivity for all individual colleagues and teams.</li><li>Collaborate and co-create effectively with teams in product and the business to align technology initiatives with broader business objectives.</li></ul>Salary Range: $110,000.00 to $190,000.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.

Sr. Software Engineer, Production Support - Global Risk & Compliance Technology

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.How will you make an impact in this role?As a Senior Associate, Technology Operations Engineering, you will be essential in providing enterprise services to ensure high levels of product availability for the customers and partners of American Express.&nbsp;Key responsibilities may include:<ul><li>Monitors the performance and availability of technology systems and applications and implements system upgrades, updates, and backups to ensure the maintenance of hardware and software systems</li><li>May manage and resolve service requests and incidents identifying, diagnosing, and resolving system issues in an efficient manner</li><li>Provides advanced technical support to end-users for hardware, software, and network-related issues</li><li>Performs the setup and configuration of new hardware and software with guidance</li><li>Manages and maintains network infrastructure with guidance, mitigating potential incidents that impacts the network operations</li><li>Monitors network performance and troubleshoot connectivity issues and supports the implementation of network security measures</li><li>Maintains comprehensive documentation of system configurations, procedures, and troubleshooting steps, and generates reports on system performance, incidents, and resolutions</li><li>Completes technology projects and initiatives, supporting in the development of operational policies and procedures and identify areas for improvement with guidance from peers and leaders</li><li>Collaborates and co-creates effectively with teams in product and the business to align technology initiatives with business objectives</li><li>Implements resiliency standards, tooling, and best practices</li><li>Reviews incident trends and conduct root cause analysis to implement permanent resolutions and mitigate future failures</li></ul>Minimum Qualifications:<ul><li>Bachelor's degree in Computer Science, Computer Engineering, and/or comparable experience. 4+ years of varied experience in software engineering or service delivery.</li><li>Knowledge of network protocols and technologies</li><li>Knowledge of scripting languages (e.g., PowerShell, Python) for automation tasks</li><li>Experience in technology operations, cloud administration, IT asset management and automation tools and / or Site Reliability Engineering (SRE) in a technology or financial services organization</li><li>Experience in system administration, network configuration, and troubleshooting</li><li>Experience in technology operations work</li><li>Experience in cloud platforms such as AWS, Azure, Google Cloud</li><li>Proficient verbal and written communication skills.&nbsp;</li><li>Soft skills – analytical thinking, curiosity, continuous learning and improvement attitude&nbsp;&nbsp;</li></ul>Preferred Qualifications<ul><li>Certification such as CompTIA A+, Network+, or Security+ is a plus</li><li>Public Cloud certification is a plus</li><li>DevOps knowledge for highly available IT infrastructure.</li><li>Experience in designing and coding for automation and troubleshooting purposes across multiple platforms and languages such as Java, HTML5, JavaScript, and .NET</li><li>Building live production APIs and services.</li><li>Hands-on expertise with application design, software development and automated testing.</li></ul>Salary Range: $85,000.00 to $150,000.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>Employment eligibility to work with American Express in the United States is required as the company will not pursue visa sponsorship for these positions.

Senior Associate - Tech Ops Engineering

Company Profile80 years and countless innovations later, JCB is the world’s largest privately-owned manufacturer of construction and agricultural equipment. At 22 plants spanning four continents—and countries including the United States, the United Kingdom, India and Brazil—JCB manufactures a range of more than 300 products including Loadall telescopic handlers, backhoeloaders, excavators, wheel loaders, compact excavators, skid steer loaders, compact track loaders, Accessaerial work platforms, rough terrain forklifts, and Fastrac tractors. JCB people are at the heart of our business and as a family-owned business we answer to our customers, not a group of shareholders. That freedom allows us to concentrate on developing the latest technologies and incorporating them into our equipment. We focus on what our customer needs on the jobsite – a machine that holds up in the toughest environment and increases their productivity. At JCB, we stand behind our products – and our name. Position PurposeThis role is an opportunity to lead the delivery of JCB’s customer support strategy in the West region, delighting our customers by developing a strong and capable dealer support network.Reporting to the Service General Manager. This role is based remotely with regular travel to customers, dealers and suppliers (70%) across the region (ID, WY, UT, CO, AZ &amp; NM).Major Tasks, Responsibilities &amp; Key Accountabilities•&nbsp; Develop dealer support to levels that meet or exceed JCB Dealer established metrics.•&nbsp; Ensure dealer and customer queries and complaints are handled promptly and efficiently.•&nbsp; Ensure all weekly and monthly field reports are properly and timely completed and distributed.•&nbsp; Ensure dealers are able to offer adequate product support for new product introductions.•&nbsp; Ensure dealers are updated on all product changes and developments and FSl's completed.•&nbsp; Identify, evaluate, and propose new dealers in conjunction with commercial counterparts.•&nbsp; Identify dealer service training courses on all JCB products are required.•&nbsp; Conduct technical service training courses on all JCB products as required.•&nbsp; Conduct formal quarterly Dealer business plan reviews in conjunction with commercial counterparts.•&nbsp; &nbsp;Assist dealers with warranty policy training, implementation, and administration.•&nbsp; &nbsp;Administer New Policy Introduction Plans across all dealers.•&nbsp; &nbsp;Support National account and strategic account business as required.•&nbsp; &nbsp;Assist dealers with parts sales and marketing.•&nbsp; &nbsp;Ensure dealer personnel are trained and functional with JCB product support systems and tools.• Develop new dealers and positioning for future growth opportunities.• Increase product support connectivity and consistent representation in the marketplace.Minimum Qualifications •&nbsp; &nbsp;Bachelor's Degree preferred.•&nbsp; 5 + years technical service experience with construction equipment•&nbsp; 7 + years of technical service/training experience within a related industry is preferred.•&nbsp; Must be able to travel extensively (70%).•&nbsp; Detailed understanding of a dealership business model.Knowledge, Skills, Abilities &amp; Competencies<ul><li>Proficient in Microsoft Office software </li><li>Comfortable in an in-person office environment</li><li>Technical competence is a plus</li><li>Must be customer service oriented, flexible, and have a high energy level</li><li>Must have excellent follow-through skills </li><li>Must have a professional, polished, and sophisticated demeanor and be comfortable in most social settings</li><li>Must be open to domestic and international travel</li><li>Desire and proven ability to learn and grow </li></ul>Physical RequirementsThe physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.While performing the duties of this job, the employee is regularly required to:<ul><li>Sit; use hands to finger, handle, or feel; reach with hands and arms; and talk or hear. </li><li>The employee is occasionally required to stand and walk. </li><li>The employee must frequently lift and/or move up to 10 pounds. </li><li>Specific vision abilities required by this job include close vision, distance vision, depth perception, and ability to adjust focus.</li></ul>JCB is an equal employment opportunities (EEO) employer in accordance with applicable federal, state and local laws. JCB complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. EEO EMPLOYER/VET/DISABLED.JCB Inc. is not currently hiring individuals for this position who now or in the future require sponsorship for employment visa status; however, as a global company, JCB offers many job opportunities outside of the U.S. which can be found through our website at <a href="https://www.jcb.com/en-gb/about/careers" target="_blank">https://www.jcb.com/en-gb/about/careers</a>.Disclaimer: This job description is general in nature and is not designed to contain or to be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to the job.&nbsp;&nbsp;JobFamilySalesPayTypeSalary

District Service Manager - West 

POSITION:Compliance Grievance CoordinatorSALARY: &nbsp;&nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; DOEREPORTS TO:&nbsp;&nbsp;&nbsp;&nbsp; Compliance Officer with dotted line to Compliance ManagerPOSITION DESCRIPTION:Responsible for analyzing, resolving, expediting, and coordinating the processing of telephone, electronic and written inquiries. Providing job and team specific support and coaching for customer service and other team members. Will also be cross trained and serve as a departmental support person for Compliance, Privacy and PI/QM functions and projects.ESSENTIAL FUNCTIONS:<ul><li>Logs, tracks, and processes grievances.</li><li>Sets up and maintains case files for each grievance and collects the information required by organizational policies and applicable regulations.</li><li>Conducts research, provides additional education and coordination needed to evaluate, process, respond to, and refer or close grievances with the various tango business units.</li><li>Track and monitoring of business and operations activities for compliance with internal audit process and external health plan and regulatory rules and regulations.</li><li>May assist in upload of monthly, quarterly, and annual reports to secure sites while maintaining high accuracy, timeliness, and security of the data.</li><li>Communicates, interacts, and work well with internal teams including compliance team and business partners.</li><li>Coordinates and prepares health plan letter and reporting templates for integration and use by IT, Compliance and applicable business partners.</li><li>Researches and files various licensure of tango in new state. Updates and assists in tracking of licenses specific to State guidelines and includes clinician licenses.</li><li>Coordinates, puts together files and/or submits deliverables for internal/external audits, CAPs, Compliance, Privacy/Security and PI/QM projects.</li><li>May assist in annual policy reviews/attestation process, makes policy revisions as directed, keep policies organized, revised, and updated in compliance with regulatory and specific contract requirements.</li><li>Compiles monthly/quarterly Compliance reports/data, put in pivot tables and graphs within Excel and tracks end-to-end reporting requirements, updating job-aides, workflow processes, etc.</li><li>Works well under deadlines and meets required timeframes.</li><li>Performs other duties as assigned.</li></ul>KNOWLEDGE AND EXPERIENCE:<ul><li>Two years of customer service experience in a health care or insurance environment.</li><li>Experience evaluating customer situations, making decisions, and responding quickly to questions.</li><li>Experience handling escalated customer issues from business teams.</li><li>Clear and concise verbal and excellent written communication skills.</li><li>Interpersonal and analytical skills.</li><li>Data entry and/or typing experience.</li><li>Healthcare industry experience and knowledge of medical terminology</li><li>Proficiency in Microsoft Office Applications including Excel, PowerPoint, Adobe, Share Point, and Word.</li><li>Organized, detail oriented, and ability to multi-task competing priorities.</li><li>Project management skills preferred.</li></ul>EDUCATION AND EXPERIENCE:<ul><li>Two years of experience in Customer Service, Credentialing, Billing/Claims, Project Management, or related environment preferred</li><li>High school diploma or GED equivalent</li><li>&nbsp;1+ year grievance experience</li><li>&nbsp;1+ year Medicare experience</li><li>2 years of data entry experience in an office environment.</li><li>&nbsp;Knowledge of medical terminology</li></ul>tango provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. tango will make reasonable accommodations for qualified individuals with known disabilities unless doing so would result in an undue hardship.

tango

Compliance Grievance Coordinator

Welcome to Whataburger CareersReady to work somewhere sizzlin’? Our Restaurant Team Members are the secret ingredient who make everything come together. Every shift is a new adventure filled with teamwork, laughter, and the joy of serving craveable food. With flexible schedules, weekly pay, and growth opportunities that’ll knock your socks off, Whataburger is where it’s at!Rewards You’ll Enjoy*:<ul><li>Competitive Weekly Pay</li><li>Flexible Schedules</li><li>Scholarship Program</li><li>Paid Time Off</li><li>Wireless Service Discounts</li><li>Computer &amp; Software Discounts</li><li>Fitness / Gym Discounts</li><li>Discounted Meals</li><li>Sky’s-the-limit Career Growth</li><li>A clear path to a six-figure income (our Operating Partners can earn six figures!)</li><li>Medical, Dental and Vision Benefits**</li><li>Retirement Celebration Program</li><li>Part-Time &amp; Full-Time Options</li><li>Day, Night/Evening &amp; Overnight Shifts Available</li><li>Awards and recognition for all you do</li><li>And more</li></ul>5950 W Buckeye Rd Phoenix AZ 85043

Whataburger

Restaurant Team Member, Evening Shift - Unit 1436

Welcome to Whataburger CareersReady to work somewhere sizzlin’? Our Restaurant Team Members are the secret ingredient who make everything come together. Every shift is a new adventure filled with teamwork, laughter, and the joy of serving craveable food. With flexible schedules, weekly pay, and growth opportunities that’ll knock your socks off, Whataburger is where it’s at!Rewards You’ll Enjoy*:<ul><li>Competitive Weekly Pay</li><li>Flexible Schedules</li><li>Scholarship Program</li><li>Paid Time Off</li><li>Wireless Service Discounts</li><li>Computer &amp; Software Discounts</li><li>Fitness / Gym Discounts</li><li>Discounted Meals</li><li>Sky’s-the-limit Career Growth</li><li>A clear path to a six-figure income (our Operating Partners can earn six figures!)</li><li>Medical, Dental and Vision Benefits**</li><li>Retirement Celebration Program</li><li>Part-Time &amp; Full-Time Options</li><li>Day, Night/Evening &amp; Overnight Shifts Available</li><li>Awards and recognition for all you do</li><li>And more</li></ul>13517 N Litchfield Rd Surprise AZ 85379

329 Full Time Jobs in Sun City West, AZ, USA