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Astound is a leading provider of internet, WiFi, mobile, and TV services, dedicated to connecting communities and empowering lives through innovative technology.&nbsp; We also keep businesses connected with dependable fiber infrastructure and internet solutions backed by award-winning service, helping organizations thrive in an increasingly connected world. At the forefront of digital transformation, we continuously evolve our offerings to meet the dynamic needs of our customers—delivering reliable connectivity and groundbreaking digital experiences.Our commitment to excellence extends beyond infrastructure. We invest in our people through personalized training, coaching, and a supportive work environment that fosters growth and opportunity. Employees are empowered to represent a superior telecommunications company while making a meaningful impact in the communities we serve. We offer a robust benefits package that includes rewards, recognition programs, and employee discounts—ensuring our team members are supported in both their professional and personal journeys. At Astound, we believe in creating astounding possibilities for everyone, everywhere.The Strategic Account Executive – GEMS is responsible for driving revenue growth and long-term relationships within the Government, Education, Medical, and Strategic sectors. This role focuses on high-value, complex telecommunications solutions, including voice, data, cloud, and managed services, tailored to the unique needs of public and institutional clients. This role will also develop and execute account strategies for assigned existing customers to ensure Astound is delivering an exceptional customer experience in terms of network, service offerings, billing and care.Responsibilitiesinclude:Account Strategy &amp; Growth:<ul><li>Develop and execute strategic account plans for key GEMS clients. Identify opportunities for upselling and cross-selling services tailored to each vertical.</li><li>Proactively call assigned customers to coordinate periodic business reviews as defined by customer.</li></ul>Client Engagement:<ul><li>Build strong, long-term relationships with decision-makers, procurement teams, and technical stakeholders. Act as the single point of contact for assigned accounts.</li><li>Actively manage upcoming contract expirations and track/report renewal success rate.</li><li>Serve as the primary contact and key point of escalation for post-sale issues that arise and own communication to customer through final resolution.</li></ul>Solution Selling:<ul><li>Consultatively sell complex solutions including fiber, wireless, IP networking, VoIP, unified communications, security, and cloud services.</li></ul>Proposal &amp; Contract Management:<ul><li>Lead the RFP/RFI process, ensuring competitive and compliant proposals. Negotiate contracts in alignment with client requirements and company policy.</li><li>Review existing contracted services and ensure customer has copies of contracts, circuit ID’s and key personnel contact information for support departments within Astound (NOC, Billing and Care)</li></ul>Market Intelligence:<ul><li>Stay informed on GEMS sector trends, procurement cycles, funding mechanisms (e.g., E-Rate, government grants), and compliance requirements.</li></ul>Cross-Functional Collaboration:<ul><li>Engage internal stakeholders and collaborate with sales representative to assist as needed for installation updates and general customer follow up.</li><li>Provide periodic updates to leadership detailing best practice on customer experience initiatives needed to guarantee positive outcome for customer and Astound.</li></ul>Revenue Targets:<ul><li>Meet or exceed quarterly and annual sales targets, including new revenue, renewals, and retention KPIs.</li><li>Quarterly and/or periodic travel within footprint for customer meetings.</li><li>Must hold valid driver's license and maintain clean driving record.</li><li>Other duties as assigned.</li></ul>Required Qualifications:Education:<ul><li>Bachelor’s Degree or equivalent experience in sales</li></ul>Experience:<ul><li>Minimum 8 year track record of success selling to large business with technical solution.</li><li>5+ years’ experience in systems selling, consultative sales techniques, and account planning including account profiling, account positioning strategy, customer needs analysis, sales opportunity development, service improvement planning, and long range account management strategies.</li></ul>Knowledge, Skills and Abilities:<ul><li>Demonstrated success in telecommunications and internet sales to end-user customers, including strategic and large business customers and government accounts using relationship management and system sales concepts</li><li>Ability to sell to C level executives within an organization</li><li>Professional business acumen in funnel management and forecasting in a CRM environment</li><li>Product knowledge of both switched and dedicated services, as well as associated end-user and carrier applications</li><li>Salesforce or CRM experience preferred</li><li>Operational understanding of telecommunications ordering, provisioning, and billing processes</li><li>Working knowledge of general marketing principle tools and processes as well as reviewing complex legal documents; including master service agreements, service level agreements and non-disclosure agreements</li><li>Skills necessary for decision making and maintaining customer retention</li><li>Strong interpersonal skills</li><li>Detail-oriented and highly organized with the ability to manage multiple tasks simultaneously.</li></ul>We're Proud to Offer a Comprehensive Benefits Package Including:<ul><li>401k retirement plan, with employer match</li><li>Insurance options including: medical, dental, vision, life and STD insurance</li><li>Paid Time Off/Vacation: Starting at 80 hours per year, and increases based on tenure with the organization</li><li>Floating Holiday: 40 hours per year</li><li>Paid Holidays: 7 days per year</li><li>Paid Sick Leave: Astound allows a number of paid sick hours per calendar year and varies based on state and/or local laws</li><li>Tuition reimbursement program</li><li>Employee discount program</li></ul>*Benefits listed above are for regular full-time positionsBase Salary: The base salary range in New York for this position is $115,000, plus opportunities for bonus, benefits and commission, if applicable. The base pay range represents the low and high end of the hiring range for this job. Actual pay will vary and may be above or below the range based on various factors including but not limited to relevant skills, experience, and capabilities. It is specific to New York and may not be applicable to other locations.Commissions at plan: Targeted commissions at full attainment are forty-two thousand annually. Our sales total compensation offers the potential for significant upside above targeted earnings for those who overachieve their sales targets.Our Mission Statement:* Take care of our customers* Take care of each other* Do what we say we are going to do* Have funDiverse Workforce / EEO:Astound is proud to be an Opportunity Employer, and we are dedicated to cultivating an inclusive workplace where employees feel valued, respected, and empowered.&nbsp; Discrimination of any kind has no place here.&nbsp; We are committed to providing equal opportunities for all employees and applicants, regardless of&nbsp;race, color, religion, sex,&nbsp;gender,&nbsp;pregnancy,&nbsp;childbirth and related conditions, national origin, age, physical and mental disability, marital status, sexual orientation,&nbsp;genetic information, military or veteran status,&nbsp;citizenship,&nbsp;or other status or characteristic protected by applicable law.&nbsp;We strive to create a culture that celebrates our differences and promotes fairness and inclusivity in all aspects of our business.&nbsp;FCO (For San Francisco Candidates Only):Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.CCPA Employee Privacy Policy (For California Candidates Only): <a href="https://www.astound.com/wp-content/uploads/2023/09/CCPA-Employee-Privacy-Notice.pdf&nbsp;&amp;nbsp" target="_blank">https://www.astound.com/wp-content/uploads/2023/09/CCPA-Employee-Privac…</a>;

Astound Broadband

Astound

Strategic Account Executive - GEMS

ABOUT THE CAMPAIGN FINANCE BOARD The Campaign Finance Board is a nonpartisan, independent city agency that empowers New Yorkers to have a greater impact on their elections. Our mission is to make local democracy more open, transparent, and equitable by removing barriers to participation. We make it easier for New Yorkers to vote, meaningfully support candidates for city office, and run for office themselves. NYC Votes, our voter engagement initiative, meets people where they are to share trustworthy election information and help New Yorkers make a plan to vote. We publish the citywide Voter Guide, which delivers information about candidates directly to voters’ doors. Our public matching funds program ensures small contributions can make a big difference, allowing regular people to run for office by relying on the support of other regular people, not just wealthy donors and special interests. And we lift the veil on how candidates raise and spend money, increasing transparency and accountability in local government. We believe that when every New Yorker is empowered to participate meaningfully in elections, candidates will better reflect the communities they serve, elected leaders will be more accountable to the public, and New Yorkers will have a democracy they can truly trust. ABOUT THE DEPARTMENT The Public Affairs division promotes the agency’s key role in equipping all candidates and voters to power a fairer and more open democracy in New York City. We engage New Yorkers, inform them about elections, and boost their civic participation in the democratic process. Within Public Affairs, the Partnerships and Outreach unit works to build partnerships across the city to disseminate voting information, deliver accessible voter education, and conduct direct to voter outreach. The intention of this team’s work is to create pathways for all New Yorkers to gain trustworthy and accessible information and education around voting and democracy. Only then can we authentically increase civic participation and mobilize our communities beyond just voting. JOB DESCRIPTION NYC Votes is an initiative of the New York City Campaign Finance Board (CFB), a nonpartisan, independent agency, that aims to inform New Yorkers about elections and boost their civic participation in the democratic process. We are seeking a Senior Outreach Manager to join our team. The Senior Outreach Manager will report to the Director of Partnerships and Outreach and will supervise the Field Coordinator, Outreach Coordinator, and other staff as the department grows. The work of this team supports the CFB’s Charter mandate to increase participation of underrepresented voters in NYC elections, ensuring that all New Yorkers have the information and resources they need to participate in city, state, and federal elections and feel equipped and motivated to vote, no matter what barriers they may face. Under our NYC Votes initiative, you would supervise direct voter engagement efforts in neighborhoods and with groups of voters who have historically had lower participation, often due to structural barriers. These efforts can include voter registration drives, community events, partnerships with local organizations and institutions to distribute voting information, door-to-door and site-based canvassing, texting, and other such activities. In addition, the outreach efforts you’re leading may also highlight the benefits of the Matching Funds program, increasing awareness of the work that the CFB does under its other major Charter Mandate and how the agency’s work helps strengthen democracy in NYC. On the Outreach Team, your role will be to design and execute multi-modal outreach plans for each NYC election, typically rolling out three to six months ahead of each election. These plans will be created in close collaboration with the Director, ensuring they remain aligned with the larger unit and division strategic priorities. The Senior Outreach Manager will also serve as a key point person on cross-unit projects with other internal teams in public affairs. As a supervisor, you’ll work with the other members of the unit to ensure plans accurately reflect realities on the ground and support the successful day-to-day execution of the activities and relationship management needed to reach unit goals and objectives. Responsibilities include but are not limited to: Staff Management - Supervise the Field Coordinator and Outreach Coordinator, and other Outreach staff, as the team grows. - Set standards and goals that ensure ongoing Outreach team projects and tasks support the overall goals and priorities of the Public Affairs division and the agency. - Develop and execute inter-unit projects in accordance with the agency's overall priorities within and across supervised units. - Ensure the unit has the resources necessary to meet the agency’s business needs. - Handle day-to-day management issues as needed and participate in the unit’s hiring processes. Direct Voter Outreach Campaigns - Create outreach campaigns that have measurable, relevant, and realistic goals and generate data that can be tracked and analyzed. - Create direct voter outreach plans and campaigns that incorporate a variety of outreach methods and target our priority neighborhoods and groups of voters. - Determine the target universe for GOTV outreach methods that involve voter lists, selecting the appropriate contact methods, and ensuring volunteer support to achieve voter contact goals. - Develop and manage workflows for triaging incoming voter inquiries generated from our multi-channel outreach campaigns and protecting agency reputation by ensuring voters receive timely and relevant responses. - Liaise with data science and program evaluation staff to analyze internal data and outcomes and incorporate findings to drive decisions on future voter contact initiatives. - Collaborate with Product Management and Operations, and Marketing Digital Communications staff to ensure the outreach team is adequately equipped with the right materials, equipment, and branded assets to hold successful outreach activities. Volunteer and Partner Relationship Management - Identify new opportunities for the CFB to expand its outreach capacity through strategic community partnerships and successful development of new and existing volunteer engagement. - Manage the growth, development, and deployment of our volunteer programs into outreach planning. - Schedule and execute regular volunteer engagement and recruitment events. - Create opportunities for NYC Votes partners to get involved in NYC Votes-driven outreach initiatives, including by working with partnerships team to connect with broader network of partner organizations from priority areas. - Ensure all volunteers and community partners are adhering to CFB policies and organizational standards when participating in NYC Votes events. Data Management - Work with the Director of Partnership and Outreach and relevant agency staff, particularly the Data team in SPI, to identify relevant and appropriate metrics, and to build and maintain processes that ensure data tracking and collection meets a consistently high standard for completeness and accuracy. - Update and monitor data systems to measure, track, and evaluate the work of the outreach team. - Ensure outreach team data and dashboards are up to date and accurate. - Establish and maintain regular communication of outreach team metrics. ESSENTIAL KNOWLEDGE, SKILLS, ABILITIES &amp; OTHER BEHAVIORS (KSAOs) We're seeking individuals eager to make an impact, even if they don't tick every box on our job description. We believe in the power of diverse perspectives and the unique blend of lived experiences, non-traditional education pathways, practical know-how, and a variety of skills and abilities that each candidate brings to the table. If you're ready to learn and grow with us, we encourage you to apply and be part of our dynamic team. Knowledge - Knowledge of and experience with community outreach and engagement, especially in CFB’s identified priority neighborhoods and/or groups - Knowledge of and experience managing teams- and growing teams- towards larger organizational goals - Knowledge of diverse and impactful community engagement strategies - Demonstration of prior voting and election participation and basic understanding of voting and civic participation Skills - Experience leading community engagement and outreach efforts across diverse communities - Experience managing full-time staff members, and coaching them towards growth and success - Comfortable designing and managing metrics-driven campaigns, setting relevant goals, and measuring successes and areas for improvement - Experience planning, organizing and leading in-person public events of different types. - Direct experience with volunteer recruitment, training, and management - Experience merging digital and in-person outreach methods, or incorporating digital assets into in-person outreach - Strong written + verbal communication skills, internally, externally, and with the general public - Computer skills: Microsoft suite (Word, Excel, PowerPoint, SharePoint) Abilities - Ability to respond with care, cultural competence, and professionalism to New Yorkers asking for information about voting and other information - Ability to collaborate on projects across different internal teams, including projects they will lead - Ability to analyze and act on basic voter data and outreach metrics to inform short and long-term goals - Ability to manage projects and initiatives lasting months, involving internal and external stakeholders representing diverse viewpoints and functions Other/Preferred Qualifications - Has led city-wide or otherwise large-scale public engagement campaigns for voting and election work, preferably in NYC. - Understanding of voter universe creation and voter targeting, as it relates to non-partisan voter engagement and mobilization - Experience with implementation end of “experiential marketing” methods and other forms of engaging the public creatively. - Strong grasp of voter data management and contact tools - Language (preferred): Proficient in one or more of NYC Votes covered languages ANALYST CFB AL 2&amp;3 ONLY - 0660A<h4>Minimum Qualifications</h4>A bachelor’s degree from an accredited college including or supplemented by at least twelve-semester credits (or the equivalent of twelve-semester credits) in accounting, auditing, business or public administration, computer science, economics, finance, statistics, graphic design, personnel or human resources administration, user experience design, or a closely related area of study and one year of satisfactory full-time experience in accounting, auditing (including compliance or investigative auditing), business or public administration, business analysis, computer science, database administration, economics, finance, fiscal or economic management or research, statistics, graphic design, personnel or human resources administration, user experience design, or a closely related field; or A four-year high school diploma or its educational equivalent and five years of experience as described in “1” above; or Education and/or experience equivalent to “1” above.<h4>Public Service Loan Forgiveness</h4> As a prospective employee of the City of New York, you may be eligible for federal loan forgiveness programs and state repayment assistance programs. For more information, please visit the U.S. Department of Education’s website at <a href="https://studentaid.gov/pslf/" target="_blank">https://studentaid.gov/pslf/</a>. <h4>Residency Requirement</h4> New York City residency is generally required within 90 days of appointment. However, City Employees in certain titles who have worked for the City for 2 continuous years may also be eligible to reside in Nassau, Suffolk, Putnam, Westchester, Rockland, or Orange County. To determine if the residency requirement applies to you, please discuss with the agency representative at the time of interview. <h4>Additional Information</h4>The City of New York is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, veteran status, gender identity, or pregnancy.

New York City Campaign Finance Board

Senior Outreach Manager

ABOUT THE CAMPAIGN FINANCE BOARD The Campaign Finance Board (NYCCFB) is a nonpartisan, independent city agency that empowers New Yorkers to have a greater impact on their elections. Our mission is to make local democracy more open, transparent, and equitable by removing barriers to participation. We make it easier for New Yorkers to vote, meaningfully support candidates for city office, and run for office themselves. NYC Votes, our voter engagement initiative, meets people where they are to share trustworthy election information and help New Yorkers make a plan to vote. We publish the citywide Voter Guide, which delivers information about candidates directly to voters’ doors. Our public matching funds program ensures small contributions can make a big difference, allowing regular people to run for office by relying on the support of other regular people, not just wealthy donors and special interests. And we lift the veil on how candidates raise and spend money, increasing transparency and accountability in local government. We believe that when every New Yorker is empowered to participate meaningfully in elections, candidates will better reflect the communities they serve, elected leaders will be more accountable to the public, and New Yorkers will have a democracy they can truly trust. ABOUT THE DEPARTMENT Sitting within the Strategy, Products, &amp; Innovation division and the Strategy &amp; Policy department the Strategic Planning Operations (SPO) team leads the development of the NYCCFB’s agency-wide strategy, ensuring that long-term goals are clearly defined and aligned with the organization’s mission. SPO translates those priorities into measurable objectives and uses impactful data to track progress, generate insights, and inform decision-making at every level. The unit also drives implementation by coordinating cross-agency initiatives, strengthening project delivery, and embedding innovative practices that improve effectiveness. Together, these functions position SPO as the hub for strategic direction, accountability, and organizational impact. JOB DESCRIPTION Reporting to the Director of Strategic Planning Operations, the Data &amp; Metrics Manager will be responsible for building and maintaining the agency’s performance measurement infrastructure, ensuring that strategic goals translate into clear, measurable outcomes. This role will oversee the design of dashboards, the development of performance indicators, and the production of regular reports that provide leadership with accurate, timely, and actionable insights. This role bridges data, strategy, and execution by ensuring the agency’s Strategic Plan is monitored with rigor and transparency. The Data &amp; Metrics Manager will partner with stakeholders across the NYCCFB to establish data standards, build analytic capacity, and identify trends that inform decision-making. By translating complex data into accessible insights, the Data &amp; Metrics Manager strengthens accountability, supports continuous improvement, and ensures the NYCCFB’s work remains aligned with its mission to serve New Yorkers and strengthen democracy. ESSENTIAL KNOWLEDGE, SKILLS, ABILITIES &amp; OTHER BEHAVIORS (KSAOs) We're seeking individuals eager to make an impact, even if they don't tick every box on our job description. We believe in the power of diverse perspectives and the unique blend of lived experiences, non-traditional education pathways, practical know-how, and a variety of skills and abilities that each candidate brings to the table. If you're ready to learn and grow with us, we encourage you to apply and be part of our dynamic team. Knowledge - Strong knowledge of performance management frameworks (KPIs, OKRs, etc.) and their application. - Experience designing and tracking organizational metrics, dashboards, and performance frameworks. - Knowledge of quantitative and qualitative research methodologies, including survey design and program evaluation. - Familiarity with database management, data governance, and reporting practices. - Knowledge of data visualization best-practices and principles of accessible communication of technical information. Skills - Advanced analytical skills, with the ability to evaluate large, complex datasets and extract actionable insights. - Proficiency in data visualization and reporting tools. - Strong written and verbal communication skills, including the ability to present data-driven findings to non-technical and executive audiences. - Strong analytical skills to clean, interpret, and analyze large or complex datasets. - Strong project management skills, with the ability to balance multiple reporting cycles and deliverables. - Technical proficiency with statistical software and data management tools. Abilities - Ability to write clear and concise reports, dashboards, and presentations for leadership and stakeholders. - Ability to design and implement performance metrics that link directly to organizational strategy. - Ability to work collaboratively across units and build strong partnerships with diverse stakeholders. - Ability to anticipate leadership needs and proactively provide data-driven insights. - Ability to adapt to evolving agency priorities and external requirements, ensuring reporting remains relevant and responsive. - Ability to foster a culture of evidence-based decision-making and continuous improvement. Other/PREFERRED QUALIFICATIONS - Demonstrated experience supervising analytical staff, with a track record of guiding teams in developing performance metrics, building dashboards, and translating complex data into actionable insights for senior leadership. - Proven ability to brief senior leadership and external stakeholders, tailoring messaging to diverse audiences. - Flexibility and adaptability to consider new approaches and adopt emerging tools. - Collaborative and inclusive work style, emphasizing partnership, learning, and shared success. ANALYST CFB AL 2&amp;3 ONLY - 0660A<h4>Minimum Qualifications</h4>A bachelor’s degree from an accredited college including or supplemented by at least twelve-semester credits (or the equivalent of twelve-semester credits) in accounting, auditing, business or public administration, computer science, economics, finance, statistics, graphic design, personnel or human resources administration, user experience design, or a closely related area of study and one year of satisfactory full-time experience in accounting, auditing (including compliance or investigative auditing), business or public administration, business analysis, computer science, database administration, economics, finance, fiscal or economic management or research, statistics, graphic design, personnel or human resources administration, user experience design, or a closely related field; or A four-year high school diploma or its educational equivalent and five years of experience as described in “1” above; or Education and/or experience equivalent to “1” above.<h4>Public Service Loan Forgiveness</h4> As a prospective employee of the City of New York, you may be eligible for federal loan forgiveness programs and state repayment assistance programs. For more information, please visit the U.S. Department of Education’s website at <a href="https://studentaid.gov/pslf/" target="_blank">https://studentaid.gov/pslf/</a>. <h4>Residency Requirement</h4> New York City residency is generally required within 90 days of appointment. However, City Employees in certain titles who have worked for the City for 2 continuous years may also be eligible to reside in Nassau, Suffolk, Putnam, Westchester, Rockland, or Orange County. To determine if the residency requirement applies to you, please discuss with the agency representative at the time of interview. <h4>Additional Information</h4>The City of New York is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, veteran status, gender identity, or pregnancy.

Data & Metrics Manager

ABOUT THE CAMPAIGN FINANCE BOARD The Campaign Finance Board (NYCCFB) is a nonpartisan, independent city agency that empowers New Yorkers to have a greater impact on their elections. Our mission is to make local democracy more open, transparent, and equitable by removing barriers to participation. We make it easier for New Yorkers to vote, meaningfully support candidates for city office, and run for office themselves. NYC Votes, our voter engagement initiative, meets people where they are to share trustworthy election information and help New Yorkers make a plan to vote. We publish the citywide Voter Guide, which delivers information about candidates directly to voters’ doors. Our public matching funds program ensures small contributions can make a big difference, allowing regular people to run for office by relying on the support of other regular people, not just wealthy donors and special interests. And we lift the veil on how candidates raise and spend money, increasing transparency and accountability in local government. We believe that when every New Yorker is empowered to participate meaningfully in elections, candidates will better reflect the communities they serve, elected leaders will be more accountable to the public, and New Yorkers will have a democracy they can truly trust. ABOUT THE DEPARTMENT Sitting within the Strategy, Products, &amp; Innovation division and the Strategy &amp; Policy department the Strategic Planning Operations (SPO) team leads the development of the NYCCFB’s agency-wide strategy, ensuring that long-term goals are clearly defined and aligned with the organization’s mission. SPO translates those priorities into measurable objectives and uses impactful data to track progress, generate insights, and inform decision-making at every level. The unit also drives implementation by coordinating cross-agency initiatives, strengthening project delivery, and embedding innovative practices that improve effectiveness. Together, these functions position SPO as the hub for strategic direction, accountability, and organizational impact. JOB DESCRIPTION Reporting to the Director of Strategic Planning Operations, the Innovation &amp; Implementation Manager will be responsible for driving organizational improvement efforts by identifying opportunities for innovation, developing implementation frameworks, and overseeing projects that streamline operations, enhance efficiency, and support delivery of the agency’s Strategic Plan. This role will act as a bridge between high-level strategic goals and on-the-ground execution, ensuring that initiatives are delivered on time, within scope, and with measurable impact. The Innovation &amp; Implementation Manager will coordinate across departments, manage cross-functional teams, and embed best practices in project management and change management to ensure successful outcomes. This role is ideal for a results-oriented professional who thrives on building systems, implementing solutions, and guiding organizations through change while maintaining accountability and transparency. ESSENTIAL KNOWLEDGE, SKILLS, ABILITIES &amp; OTHER BEHAVIORS (KSAOs) We're seeking individuals eager to make an impact, even if they don't tick every box on our job description. We believe in the power of diverse perspectives and the unique blend of lived experiences, non-traditional education pathways, practical know-how, and a variety of skills and abilities that each candidate brings to the table. If you're ready to learn and grow with us, we encourage you to apply and be part of our dynamic team. Knowledge - Business process analysis and documentation techniques, including SOPs and workflows. - Principles of innovative problem-solving methods and approaches (i.e. design thinking, user-centered design principles, etc.) to strategically improve agency impact. design thinking, service design, and user-centered design - Knowledge of process mapping, workflow optimization, and performance measurement methodologies. - Understanding of strategic planning frameworks and how to translate them into actionable implementation steps. - Awareness of emerging trends in digital transformation, automation, and service delivery that can enhance organizational capacity. Skills - Project management and delivery skills to lead cross-functional initiatives from design through implementation. - Strong facilitation and consensus-building skills to engage with diverse teams and perspectives. - Strong analytical and problem-solving skills to assess operational challenges and design effective solutions. - Problem-solving skills to identify outdated or inefficient practices and propose innovative solutions. - Proficiency with project management tools and platforms and familiarity with process documentation software. - Strong project management skills, with the ability to balance multiple reporting cycles and deliverables. - Excellent written and verbal communication skills, with the ability to translate technical or complex initiatives into clear, actionable guidance. Abilities - Ability to lead end-to-end project implementation, from concept design through adoption and evaluation. - Ability to align project outcomes with broader strategic goals and measure success against defined metrics. - Ability to adapt to shifting priorities, external changes, and internal organizational needs. - Ability to think strategically while maintaining focus on implementation and results. - Ability to inspire and motivate staff, creating a culture of innovation and accountability. - Ability to balance attention to detail with a focus on agency-wide impact and long-term improvement. Other/PREFERRED QUALIFICATIONS - Demonstrated success leading cross-departmental projects or teams in a complex organization. - Proven ability to lead and supervise cross-functional teams in process improvement or service design projects, ensuring staff adoption of new workflows, documentation standards, and innovative solutions that align operations with organizational priorities. - Proven ability to brief senior leadership and external stakeholders, tailoring messaging to diverse audiences. - Flexibility and adaptability to consider new approaches and adopt emerging tools. - Collaborative and inclusive work style, emphasizing partnership, learning, and shared success. ANALYST CFB AL 2&amp;3 ONLY - 0660A<h4>Public Service Loan Forgiveness</h4> As a prospective employee of the City of New York, you may be eligible for federal loan forgiveness programs and state repayment assistance programs. For more information, please visit the U.S. Department of Education’s website at <a href="https://studentaid.gov/pslf/" target="_blank">https://studentaid.gov/pslf/</a>. <h4>Residency Requirement</h4> New York City residency is generally required within 90 days of appointment. However, City Employees in certain titles who have worked for the City for 2 continuous years may also be eligible to reside in Nassau, Suffolk, Putnam, Westchester, Rockland, or Orange County. To determine if the residency requirement applies to you, please discuss with the agency representative at the time of interview. <h4>Additional Information</h4>The City of New York is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, veteran status, gender identity, or pregnancy.

Innovation & Implementation Manager

ABOUT THE CAMPAIGN FINANCE BOARD The Campaign Finance Board is a nonpartisan, independent city agency that empowers New Yorkers to have a greater impact on their elections. Our mission is to make local democracy more open, transparent, and equitable by removing barriers to participation. We make it easier for New Yorkers to vote, meaningfully support candidates for city office, and run for office themselves. NYC Votes, our voter engagement initiative, meets people where they are to share trustworthy election information and help New Yorkers make a plan to vote. We publish the citywide Voter Guide, which delivers information about candidates directly to voters’ doors. Our public matching funds program ensures small contributions can make a big difference, allowing regular people to run for office by relying on the support of other regular people, not just wealthy donors and special interests. And we lift the veil on how candidates raise and spend money, increasing transparency and accountability in local government. We believe that when every New Yorker is empowered to participate meaningfully in elections, candidates will better reflect the communities they serve, elected leaders will be more accountable to the public, and New Yorkers will have a democracy they can truly trust. ABOUT THE DIVISION The Legal division, which includes 9 attorneys and 14 staff in total, performs all legal and investigatory work for the CFB. Legal division staff advise the Board, Executive team and staff throughout the agency on campaign finance and broader election law, employment and labor law, contracting and procurement law, conflict of interest laws, and all other relevant areas of law, and engaging in legal work including but not limited to administrative law enforcement, litigation and policy development. The Legal division also contains the CFB’s Investigations unit, which collaborates closely with the CFB’s Audit unit and other members of the Legal division staff to investigate possible violations of laws within the CFB’s jurisdiction and support the agency’s enforcement function. JOB DESCRIPTION The NYC Campaign Finance Board seeks a General Counsel, as a member of the executive team reporting to the Executive Director and serving as chief legal advisor to the Executive Director, leadership, and the agency. The General Counsel will be responsible for leading CFB’s Legal division, collaborating with agency leadership in strategic thinking and integrating legal considerations into agency planning, managing enforcement of and compliance with all relevant laws, and representing the agency at hearings, among other duties. They must maintain a high-level agency-wide perspective while simultaneously implementing the mission, vision and values of the CFB and moving the organization forward under the Strategic Plan. Responsibilities include but are not limited to: Executive Team Membership - Serve as the visible, vocal expert and leader of all work within the scope of your division’s responsibilities. - Contribute to the development and execution of the agency’s strategic plan, providing leadership in strategic goal setting and constructive assessment of success and failure, to promote a perpetual state of learning and improvement. - Complete required EEO and other trainings, attend agency events, and participate in contributing to a welcoming, accessible, inclusive workplace culture that is free from discrimination across the spectrum of personal identity and protected classes. - Participate in financial planning, budgeting, resource allocation, and assessment of financial risks and opportunities, to ensure fiscal responsibility and sustainability of the agency. - Collaborate to ensure the agency has the functional structures, talent and other resources in place to accomplish strategic goals prioritizing the interests of the agency above your interests and/or those of your division. - Ensure efficient and effective business operations in your division, establishing policies, processes and best practices for the success of your division, other divisions and the agency as a whole. - Foster an innovative, high performance, accountable agency culture with strong employee engagement. - Engage in and model continuous learning rooted in emerging trends and best practices with respect to the substantive work of your division, management theory and practice, strategic planning and goal setting, and other areas of knowledge relevant to your role. Staff Supervision - Lead, manage, and develop a team with varying levels of responsibility. - Set standards and goals for employees and teams, ensuring ongoing projects and tasks within teams supports the agency’s overall priorities. - Provide consistent guidance on career progression, helping team members advance within the agency through structured growth opportunities. - Establish clear performance expectations for each team member, conduct regular performance evaluations, and provide continuous actionable feedback. - Ensure that each individual’s performance is regularly assessed and aligned with agency goals, have the resources and support to meet their objectives, and take corrective actions when needed. - Foster an innovative, high performance, accountable agency culture with strong employee engagement. Legal &amp; Policy Work - Supervise Investigation staff in the performance of all investigation tasks, including analysis and evaluation of audit materials and other evidence, issuance of requests for documents and other information, issuance of subpoenas for documents and witness interviews, field work, and briefing the Board on investigations work. - Supervise Enforcement staff in the performance of all enforcement tasks, including monitoring compliance with campaign finance laws by all members of regulated community, collaborating with Audit unit to identify violations of law and hold violators accountable, support analysis of candidate public funds eligibility, analyze audits to produce enforcement notices and other resolutions of audits, support Board consideration and handling of enforcement matters. - Supervise Legal Contracting &amp; Procurement staff in the performance of all legal contracting and procurement tasks, including supporting and assisting the Assistant Executive Director for Operations &amp; Finance, and their staff, as well as staff in other divisions, with drafting and review of procurement and other contracts. - Supervise Legal Compliance staff in the performance of all legal compliance tasks, including educating CFB staff regarding COIB, EEO, employment, labor, and other legal requirements, restrictions and prohibitions applicable to CFB staff, and supporting investigations related to alleged or suspected violations of such laws and policies. - Supervise Litigation staff in the performance of all litigation tasks, including legal research, brief writing, motion practice, argument, collaboration with outside counsel, and related support of the Board. - Supervise Legal staff in the performance of all policy tasks, including collaborating with Strategy, Products &amp; Innovation (SPI) Division staff on analysis, drafting and implementation of Charter provisions, statutes, Rules and internal policies, and support Board understanding and enforcement of existing policies and adoption of new policies. - Provide review of and input into proposed legislation, rule amendments, advisory opinions and other policy documents related to Policy work. - Review work performed and work product produced by Legal staff to ensure that it is performed in accordance with the highest professional standards. - Set priorities, standards, goals, deadlines and performance metrics for all Legal work, in partnership with Legal division leadership, ensuring ongoing projects and tasks within Legal division support the agency’s overall priorities and strategic plan. RELEVANT KNOWLEDGE, SKILLS, &amp; ABILITIES (KSAs) We're seeking individuals eager to make an impact, even if they don't tick every box on our job description. We believe in the power of diverse perspectives and the unique blend of lived experiences, non-traditional education pathways, practical know-how, and a variety of skills and abilities that each candidate brings to the table. If you're ready to learn and grow with us, we encourage you to apply and be part of our dynamic team. Knowledge - Knowledge and understanding of personnel management, motivational and leadership theories, styles and approaches. - Knowledge and understanding of organizational strategic planning and implementation, including goal-setting systems (e.g., Objectives and Key Results (OKR)) to establish performance expectations and deliver outcomes that advance agency goals and strategic priorities. - Knowledge and understanding of government agency operations, including principles of administrative due process, agency jurisdiction, enforcement authority, public budgeting, procurement and fiscal oversight. - Knowledge and understanding of New York City, New York State and federal campaign finance and broader election laws, and enforcement of such laws through financial audits and other activities necessary to ensure compliance. - Knowledge and understanding of employment and labor law, particularly in a governmental setting, including equal employment opportunity laws, the Americans with Disabilities Act, civil service rules, collective bargaining, employee discipline, and other aspects of employment and labor law, with knowledge of the policies and procedures of the New York City Department of Citywide Administrative Services (DCAS) and the New York City Office of Labor Relations a plus. - Knowledge and understanding of principles and laws related to diversity, equity, and inclusion. - Knowledge and understanding of litigation processes, including civil, criminal and administrative proceedings. - Familiarity with investigatory techniques necessary to enforce campaign finance laws and/or other financial activity laws. - Familiarity with conflict of interest and ethics laws and regulations governing New York City employees and public officials. - Familiarity with New York City lobbying laws. - Familiarity with the New York City legislative and rulemaking processes. Skills - Strong managerial skills to lead agency staff and projects to effectively support the agency’s mission, strategy and goals. - Legal research and analysis skills and judgement to interpret complex statutes, case law, regulations, and other policies and provide clear, risk-balanced legal advice aligned with agency goals and strategic priorities. - Strong written and oral communication skills to interact with internal and external partners, explaining legal concepts to both lawyers and non-lawyers, and effectively advocating for the agency’s interests. - Skilled at identifying potential or actual legal risks and challenges and developing strategic solutions to address or avoid them. - Adept at using legal knowledge to champion innovation at the agency. - Litigation management skills, including but not limited to litigation strategy development and execution. - Proficiency in conflict management techniques, including negotiation, mediation, and compromise, while considering the emotional dynamics involved. - Interpersonal skills and emotional intelligence to build relationships with internal partners, such as executive team members, other agency employees, and board members, as well as external partners. Abilities - Ability to collaborate with agency leadership in strategic thinking, integrating legal considerations into agency planning, while seeing beyond individual legal questions to broader institutional implications, in alignment of the agency’s mission, values, and legal obligations. - Ability to set clear performance goals and expectations and deliver outcomes that advance agency strategic priorities. - Ability to zealously advocate for the interests of the agency. - Ability to exercise sound ethical judgment and decision-making, maintaining integrity and impartiality under political or public pressure, including with incomplete information or evolving legal landscapes, in alignment of the agency’s mission, values, and legal obligations. - Ability to provide sound, clear, concise legal advice and guidance to agency leadership to advance the agency’s mission and goals. - Ability to ensure the agency's policies comply with relevant laws and regulations. - Ability to assess legal risks and implement solutions to mitigate them. - Ability to resolve conflicts and disputes effectively, both internally and externally. - Ability to motivate, coach, and develop others, as well as influence a group of people to achieve common goals, and implement organizational strategies and change. - Ability to effectively manage a team of 10-20 staff to achieve excellent work outcomes. - Ability to handle confidential information using discretion, professional sensitivity, and sound judgment. - Ability to communicate effectively across cultures, identities, and backgrounds, and to give and receive feedback. - Ability to connect with others in a meaningful way, to recognize and understand another person's feelings and thoughts, and to use this information to build positive relationships and beneficial interactions. - Ability to maintain professionalism and guide interactions towards positive outcomes. PREFERRED QUALIFICATIONS - Juris Doctor with 10 plus years of experience practicing law. - Strong preference and consideration will be given to candidates with at least four years of managerial experience serving in roles such as General Counsel, Deputy General Counsel, or Assistant General Counsel or General Counsel. EXECUTIVE AGENCY COUNSEL - 95005<h4>Minimum Qualifications</h4>Admission to the New York State Bar; and four years of recent full-time responsible, relevant, satisfactory legal experience subsequent to admission to any bar, eighteen months of which must have been in the supervision of other attorneys, in an administrative, managerial or executive capacity, or performing highly complex and significant legal work. Incumbents must remain Members of the New York State Bar in good standing for the duration of this employment.<h4>Public Service Loan Forgiveness</h4> As a prospective employee of the City of New York, you may be eligible for federal loan forgiveness programs and state repayment assistance programs. For more information, please visit the U.S. Department of Education’s website at <a href="https://studentaid.gov/pslf/" target="_blank">https://studentaid.gov/pslf/</a>. <h4>Residency Requirement</h4> New York City Residency is not required for this position <h4>Additional Information</h4>The City of New York is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, veteran status, gender identity, or pregnancy.

General Counsel

Arnold Ventures (AV) is a philanthropy that supports research to understand the root causes of America’s most persistent and pressing problems, as well as evidence-based solutions to address them. By focusing on systemic change, AV is working to improve the lives of American families, strengthen their communities, and promote their economic opportunity. Since Laura and John Arnold launched their foundation in 2008, the philanthropy has expanded, and AV’s focus areas include education, criminal justice, health, infrastructure, and public finance, advocating for bipartisan policy reforms that will lead to lasting, scalable change. The Arnolds became signatories of the Giving Pledge in 2010.Position OverviewAV is building out a mission-aligned investing team that will invest across the organization’s focus areas. The team will have a broad mandate to further the philanthropic goals of the organization, with discretion to invest across stages (venture through late stage), the capital structure (debt through equity), as a limited partner in funds, and via credit enhancements and guarantees. The team will develop and invest in opportunities where market-rate and concessionary capital can catalyze private and public sector investment. Investments will be made from a $5 billion endowment. This is a highly entrepreneurial opportunity to be on the ground floor of shaping an investment platform with substantial flexibility and resources to maximize impact for millions of Americans.&nbsp; The team plans to focus initially on the housing and criminal justice sectors and will invest opportunistically in AV’s other focus areas. The role will be structured as a sector generalist. This position is based in AV’s New York City office and reports to the Executive Vice President, Mission-Aligned Investments.&nbsp; Core Responsibilities<ul><li>Lead deal teams that include programmatic, investment, and legal colleagues to execute new investments, including thesis formation, sourcing, initial evaluation, investment shaping with company executives and co-investors, structuring, due diligence and financial modeling, and negotiation of legal documentation</li><li>Partner closely with programmatic colleagues to understand the evidence base, policy landscape, and philanthropic goals in critical investment areas</li><li>Source potential investments through active outreach and relationship-building with CEOs, senior executives, and investors</li><li>Present investments to AV’s Board of Directors&nbsp;</li><li>Manage portfolio investments, including relevant board observer responsibilities</li></ul> Required Qualifications<ul><li>10 years of investment experience with leading venture capital or private equity/credit firms, investment banks, or real estate developers</li><li>Excellent financial transaction experience and financial analysis, modeling, and due diligence skills&nbsp;</li><li>Exceptional strategy development, deal sourcing, deal execution, and portfolio engagement skills&nbsp;</li><li>Excellent oral and written communication skills, with the ability to communicate investment and financial concepts to diverse, nontechnical audiences</li></ul>The salary range for this position will be $225,000-$325,000. Application MaterialsIn addition to your resume, please submit a deal sheet that highlights investments that demonstrate your experience, including company name and description, instrument, geography, deal size, your role in the transaction, and any relevant outcomes. This will help us better understand your direct experience and alignment with this role. Benefits OverviewAV is committed to providing a robust and comprehensive benefits package to eligible employees. Our current benefits package includes 100% paid employee premiums for medical, dental, vision, basic life, and short- and long-term disability insurance; 20 days of paid time off, 16 paid holidays (including a winter break from December 24 to January 1), a hybrid policy that includes four days in office and one flexible day for remote work, and a summer schedule with alternating Fridays off beginning on Memorial Day and ending on Labor Day; paid parental leave; a 401k retirement savings plan with an employer match, profit-share contribution, and immediate vesting; pre-tax transit benefits; a professional development stipend; a charitable giving stipend; and an employee assistance program. In addition, a relocation bonus is available for candidates who will move to one of AV’s three office locations for a position.&nbsp; Our Culture and Core ValuesOur culture seeks to inspire and empower our people to innovate and develop bold ideas that will help AV achieve lasting impact. Our culture, and the core values that support it, should create an environment that spurs our team to think outside the box, feel comfortable pushing the boundaries of what is possible, and signal confidence in our team’s ability to make change happen through our philanthropic efforts. Although not an exhaustive list, below you’ll find examples of AV’s work culture.&nbsp;<ul><li>We are adaptable and comfortable with ambiguity</li><li>We are intellectually curious, open-minded, objective, humble, collegial, and receptive to feedback</li><li>We are action-oriented with strong self-direction and self-motivation skills with the ability to work simultaneously on multiple projects</li><li>We are able to interact confidently and collaboratively with team members and navigate relationships with external experts, government leaders, advocates, and individuals&nbsp;</li></ul> AV’s values reflect who we are as an organization, help us accelerate our strategic goals, strengthen our resolve, anchor us to our mission, and guide our decision-making. The successful candidate will also demonstrate the following core values that inspire the AV team to make a difference.<ul><li>Respect for Ourselves &amp; Others</li><li>Audacious Action</li><li>Collaborative Engagement</li><li>Depth of Thought</li><li>Clear Communication</li></ul> AV is an equal opportunity employer, committed to an inclusive workplace. We are seeking applicants from a variety of backgrounds and with a variety of experiences and perspectives. Candidates who have been impacted by the systems we are seeking to change are strongly encouraged to apply. All qualified applicants will be considered for employment without regard to race, color, religion, national origin, age, sex, gender identity or expression, marital status, sexual orientation, disability, military/ veteran status, or any other characteristic protected by applicable law. PI280030609

Director of Mission-Aligned Investments

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career. Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express. DescriptionGlobal Commercial Services (GCS) provides a range of card programs and expense management tools to help large, medium and small businesses around the world manage almost all the facets of their business spending. The GCS Lead Financial Office (LFO) team is responsible for providing financial management, decision support, and planning &amp; results analysis to the Chief Commercial Officer and her direct reports to help achieve financial targets. The team works closely with GCS business partners and multiple Finance teams to drive insights which have a meaningful impact on GCS business strategy.This role is responsible for providing strategic financial analyses, results, and planning support for the Small Business lending and line of credit portfolios.&nbsp;&nbsp;The role will focus on delivering continued growth momentum within card lending and scaling our line of credit product. This position will partner closely with the small business product, marketing, analytics, risk, and finance partners. You will do well in this role if you:<ul><li>Build strong relationships with your teammates and partners.</li><li>Possess strong analytical skills with a desire to continue to grow your technical skillset</li><li>Streamline and build new processes.</li><li>Act with a sense of urgency.</li><li>Have a strategic mindset.</li></ul>Minimum Qualifications<ul><li>Bachelor’s degree required</li><li>Strong work ethic and ability to work through projects independently</li><li>Team player that can work closely with finance colleagues and adapt to changing needs and priorities</li><li>Knowledge of Microsoft Excel and PowerPoint</li><li>Strong desire to learn SQL/Power BI and work with customer-level data</li><li>1-2 years Finance experience</li></ul>Preferred Qualifications<ul><li>Experience with SQL or Python</li><li>Knowledge of card economics</li></ul>Salary Range: $78,000.00 to $124,750.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>Employment eligibility to work with American Express in the United States is required as the company will not pursue visa sponsorship for these positions.

American Express

Financial Analyst I

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you’ll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.About the General Counsel’s Organization (GCO)The General Counsel’s Organization (GCO) of American Express is where great legal minds influence global business strategy. The GCO mission is to protect and strengthen American Express through legal expertise and strategic advice that helps business partners manage risk, identify opportunities, and deliver on the company’s promise of exceptional products and services.About the RoleThe legal landscape is transforming — and so is American Express. Within the General Counsel’s Organization (GCO), we are redefining how legal teams deliver value by embedding innovation, operational excellence, and strategic foresight into everything we do.As Director &amp; Counsel – Legal Risk, Central Support &amp; Service Delivery, you will combine legal expertise with a business partner’s mindset. Drawing on your experience inside a corporate legal department, you will help shape frameworks, partnerships, and innovations that strengthen governance, enhance efficiency, and elevate legal service delivery globally. This role offers the opportunity to drive transformation and influence how American Express identifies, manages, and mitigates legal risk, while advancing innovation and consistency in legal service delivery.Key ResponsibilitiesLegal Risk Management &amp; Governance:<ul><li>Support the development and evolution of GCO’s approach to legal risk management, governance, and operational excellence.</li><li>Contribute to shaping the operating model for the legal function, supporting the 3 Lines of Defense model, robust controls, and strong engagement across teams.</li><li>Assist in defining the future ambition of the legal department and help drive progress toward those goals.</li></ul>Program Oversight &amp; Execution:<ul><li>Manage cross-functional initiatives that strengthen legal governance, internal controls, and compliance frameworks.</li><li>Help develop and embed standards for legal risk and operational accountability.</li><li>Partner with Business, Compliance, Technology, and Risk colleagues to support consistent and effective implementation of frameworks.</li></ul>Innovation &amp; Transformation:<ul><li>Contribute to modernizing legal services using technology, data, and process improvements.</li><li>Promote adoption of generative AI, automation, and analytics to enhance decisions and service delivery.</li><li>Serve as a bridge between legal teams and business partners, translating legal frameworks into practical, client-centered solutions.</li><li>Foster a culture of continuous improvement by supporting scalable, data-driven delivery models that promote transparency, simplicity, and measurable value.</li></ul>Stakeholder Engagement &amp; Communication:<ul><li>Build trusted relationships across Legal Operations, Control Management, and Business Units to align on priorities and drive outcomes.</li><li>Develop and present materials and dashboards for governance forums and executive briefings.</li><li>Collaborate with Audit, Compliance, and Risk teams to proactively identify, manage, and report on legal risks.</li></ul>Why You’ll Love This Role:<ul><li>Help shape the future of legal risk management and service delivery at a global financial leader.</li><li>Influence how the GCO delivers value, combining your experience as a lawyer and business advisor to impact legal risk and business outcomes.</li><li>Thrive in a culture that values integrity, agility, and continuous learning — where your expertise has global impact.</li></ul>Required Qualifications and Experience:<ul><li>Juris Doctor (JD) and admission to practice law in the United States, or equivalent international qualification.</li><li>At least 6 years of relevant legal experience, including work as in-house counsel and/or in private practice.</li><li>Familiarity with compliance, risk management, or operations will be helpful.</li><li>Strong appreciation for both the in-house legal perspective and the client experience, with the ability to deliver practical, business-oriented legal solutions.</li><li>Experience working with legal technology platforms is a plus.</li></ul>Key Competencies:<ul><li>Strategic and forward-thinking, with a passion for innovation and transformation.</li><li>Collaborative and skilled at building strong relationships across teams and locations.</li><li>Curious about how business teams operate and motivated by helping them achieve goals responsibly and efficiently.</li><li>Excellent communication skills, with the ability to translate complex issues into actionable insights.</li></ul>Salary Range: $144,250.00 to $256,250.00 annually + bonus + equity (if applicable) + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>*Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.

Director & Counsel – Legal Risk, Central Support & Service Delivery

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.How will you make an impact in this role?Enterprise Communications &amp; MarTech Experiences (ECMX) is a global organization within American Express that powers high-quality, efficient, and user-centric digital experiences.&nbsp;We’re seeking a Senior Analyst – Digital Product Management to support our Frictionless Conversion Journey Capabilities that play a pivotal role in delivering best in class user experience and deliver impactful business outcomes across multiple digital channels.This role is ideal for a well-rounded generalist who thrives at the intersection of business and technology — someone who can connect strategy to execution, translate complex needs into actionable deliverables, and envision end-to-end business outcomes across multiple stakeholder groups.The Senior Analyst will partner closely with Product Managers, Technology, and cross-functional teams to support product enhancements, oversee user experience research, user enablement, manage experience KPI, artifacts and documentation, as well as supporting risk and compliance alignment for key marketing platforms.Core Responsibilities:1.&nbsp;&nbsp;&nbsp; Product Management &amp; Delivery<ul><li>Support the product strategy and roadmap for Frictionless Conversion Journey capabilities suite.</li><li>Work with business stakeholders to gather and refine requirements and translate them into clear user stories and acceptance criteria for technology teams.</li><li>Partner with Engineering, QA, and Architects to ensure features are prioritized, well-defined, and delivered on schedule.</li><li>Manage product backlogs, sprints, and progress tracking using JIRA or Rally.</li><li>Collaborate across Marketing, Compliance, and Tech to ensure high quality end-to-end delivery of campaigns.</li></ul>2.&nbsp;&nbsp;&nbsp; User Support &amp; Documentation<ul><li>Act as a first-line contact for internal users, assisting with onboarding, troubleshooting, and self-service enablement.</li><li>Maintain and enhance product documentation and related repositories, ensuring clarity and accuracy.</li><li>Identify recurring user pain points and proactively propose product or process improvements.</li></ul>3.&nbsp;&nbsp;&nbsp; Analytics &amp; Performance Tracking<ul><li>Support the tracking of KPIs for adoption, usability, and campaign success.</li><li>Partner with analytics teams to translate platform data into insights that inform roadmap and optimization opportunities.</li></ul>4.&nbsp;&nbsp;&nbsp; Risk &amp; Compliance Management<ul><li>Assist in managing platform risk, compliance reviews, and Platform Health activities.</li><li>Ensure adherence to internal controls and accessibility standards (ADA, WCAG).</li></ul>5.&nbsp;&nbsp;&nbsp; Cross-Functional Partnership<ul><li>Communicate effectively with diverse stakeholders to connect technical details to business value.</li><li>Influence without authority, ensuring alignment across multiple teams and regions.</li><li>Think holistically across products and experiences, envisioning end-to-end customer and business outcomes.</li></ul>Minimum Qualifications:<ul><li>Bachelor’s degree in a related field or equivalent work experience.</li><li>2+ years of experience in product management, digital marketing, or technology delivery.</li><li>Strong understanding of the product development lifecycle and Agile principles.</li><li>Experience with JIRA, Rally, and Confluence tools.</li><li>Self-starter with a strong customer centric mindset.</li><li>Strong communicator, ability to articulate and convert business requirements into technology-ready features and stories.</li><li>Excellent analytical, organizational, and communication skills.</li><li>Proven ability to manage multiple priorities and influence without direct authority.</li><li>Experience collaborating across business and technology as one team to deliver shared outcomes.</li></ul>Preferred Qualifications:<ul><li>Experience with using qualitative and quantitative data to drive product backlogs</li><li>Familiarity with email campaign execution, deep linking, and URL redirection frameworks.</li><li>A flair for customer UX and UI design</li><li>Exposure to or experience with API-based integrations and campaign data tracking.</li><li>Demonstrated passion for AI, digital innovation and continuous improvement.</li><li>Experience working in a Scaled Agile (SAFe) delivery framework.</li></ul>Salary Range: $89,250.00 to $150,250.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>*Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.

Senior Associate - Digital Product Management

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.American Express Global Commercial Services (GCS) is dedicated to the success of businesses big and small with the vision to be essential to our customers’ businesses every day. As part of GCS, the Small Business Charge Card, Loyalty, and Partnerships team sits in the Small Business Card &amp; Banking organization. This team is responsible for leading the Small Business Cards (Business Platinum, Business Gold, Plum, Business Green, Blue Business Plus, Blue Business Cash), Partnerships and Loyalty Programs across Small Business Cards products. The Executive Assistant will be a direct report of the Vice President of the Small Business Proprietary Lending and Cashback team.How will you make an impact in this role?This position is responsible for administrative support for the three Vice Presidents within the Small Business Charge, Loyalty, and Partnerships team. It is a multifaceted, high-paced environment and therefore the day-to-day responsibilities require seamless teamwork across many business partners both inside and outside of the organization. You are seasoned and experienced in handling a wide range of administrative related tasks and be able to work independently and confidently. Building positive relationships, being resourceful and knowing how to navigate large organizations fluidly will also be critical to success in this position.Responsibilities:• Organizing and maintaining complex calendars using a high level of tact, influencing and integrity, including scheduling across multiple time zones• Calendar management, including scheduling meetings with various colleagues internally and externally• Coordinating logistics for meetings, including scheduling of conference rooms and technology support as required• Host external partners at Amex including handling logistics for building access, catering, and preparing materials• Preparing, reviewing, and processing expense reports, and running expense report approvals, in line with company T&amp;E policy and budget• Assisting with timekeeping and payroll duties• Providing coverage for other team-based Executive/Administrative Assistants that are on vacation or sick leave• Handling organization charts and team rosters• Booking and coordinating travel arrangements including air and hotel bookings• Supporting the scheduling and coordination of events, including room booking, catering, etc.• Supporting team administration including job postings, on boarding for new hires, updating distribution lists, setting up group-wide team meetings, coordinating team real estate• Processing of requisitions and other invoices, ordering supplies and handling ticket requestsMinimum Qualifications:• Positive demeanour and reliable• Outstanding organizational, administrative, and interpersonal skills• Keen attention to detail in execution and follow-up• Ability to prioritize multiple tasks and work autonomously• Strong integrity and ability to handle confidential / critical information with discretion• Strong written and verbal communication• Proficiency in Microsoft Outlook and Office, including Word, PowerPoint, and Excel• Experience supporting executives with sophisticated calendars and travelSalary Range: $31.49 to $49.28 hourly + bonus + benefitsThe above represents the expected hourly pay range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions

343 Full Time Jobs in Teterboro, NJ, USA