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Welcome to Whataburger Careers!This position oversees the development of the Whataburger menu from innovation to execution. Collaborates closely with suppliers in effort to develop products that adhere to the Whataburger standards. Oversees the recipe master, ideal food cost recipe master, cooking procedures and nutritionals. This position also manages internal and external product ideations and facilitates a number of product approval meetings with senior leadership and ensures successful execution.Total Rewards:<ul><li>Competitive Weekly Pay</li><li>Bonus Program with 250% Upside Potential</li><li>Performance for Pay Program – Eligibility to Receive a Pay Increase Once a Year, Based on Performance</li><li>Opportunities for Career Development and Growth</li><li>Healthcare and Life Insurance Benefits</li><li>Paid Time Off - 5 Weeks on Day 1</li><li>Flex Weeks - Remote Work Arrangement</li><li>Paid Corporate Holidays</li><li>401(k) Savings Plan with a Competitive Company Match</li><li>Paid Parental Leave – Subject to Eligibility Requirements</li><li>Short-Term Disability</li><li>Long-Term Disability</li><li>Scholarship Program - You and Your Dependents are Eligible!</li><li>Whataburger Family Foundation (Hardship Grant Assistance)</li><li>Discounted Meals For You and a Guest</li><li>Wireless Service Discounts</li><li>Computer &amp; Software Discounts</li><li>Fitness / Gym Discounts</li><li>Awards and Recognition For All You Do</li><li>Retirement Celebration Program</li></ul>Responsibilities:Manages the product development process including:<ul><li>Develops new products and new Limited Time Offers (LTOs)</li><li>Directs supplier partners on product development needs of Whataburger</li><li>Evaluates new samples from suppliers for potential product presentations</li><li>Provides feedback to supplier partners on samples submitted</li><li>Oversees the development of presentations and agendas for internal tastings&nbsp;</li><li>Conducts internal taste panels as first check for product acceptance</li><li>Trains Ops and Training Department on new product launches and LTOs</li><li>Commercialization of new products</li></ul>Manages product development projects and ensures adherence to the deliverables and timelines.Manages the development of Limited Time Offers (LTO’s). Presents recommendations and ideas to Senior Leadership TeamOversees internal product presentations for various committees and meetings (Pre-SAS and SAS) including the coordination of kitchen operations for FBM meetings and Product Approval Process.Manages the nutritionals for all restaurant and retail products including artwork, labeling, website, mobile application, and calorie postings.&nbsp;Manages supplier ideation sessions including:<ul><li>Selection of supplier partners to invite</li><li>Evaluation and management of white paper ideation submissions</li><li>Scheduling and organizing ideation presentation</li><li>Provides feedback to supplier partner on results</li></ul>Updates and maintains recipe master for Ideal Food Cost.Consults with Brand Marketing and agencies on television commercial shoots and POP still photos.Prepares various monthly, quarterly and annual reports for Whataburger leadership.Assumes additional responsibilities as assignedEducation:<ul><li>Bachelor’s degree required</li><li>Culinary degree preferred</li></ul>Experience:<ul><li>5+ years’ experience preferably in QA or R&amp;D in food manufacturing and or/restaurant industry</li></ul>Knowledge, Skills &amp; Abilities:<ul><li>Proficiency in MS Office Word, Excel, Outlook, Power Point and Visio (as applicable)</li><li>Proficiency in Workday (as applicable)</li><li>Ability to communicate, influence and negotiate decisions while motivating assigned staff</li><li>Ability to work in a team environment</li></ul>Professional Certification:<ul><li>Safe serve or equivalent food safety certification</li><li>Culinary training and certifications preferred</li></ul>Working Conditions/Travel Requirements:<ul><li>Expected to work the necessary time to satisfactorily fulfill job responsibilities</li><li>Must be able to report to work timely and as required by operational/business needs</li><li>Must be able to work a full-time schedule and work outside of normal business hours when necessary</li><li>Must be able to travel both locally and long distances (including air travel), to worksites, meeting sites, and other locations</li><li>Must possess a valid driver’s license, submit to releasing a Motor Vehicle Record that adheres to the Whataburger standards and maintain current automobile liability at minimum levels in their state of residence</li></ul>300 Concord Plaza Dr San Antonio TX 78216-6903

Whataburger

Product Development Manager

Administrative Assistant (Laredo, Texas)UIW MissionPosition SummaryThe Administrative Assistant supports the family medicine and internal medicine residency programs in Laredo, Texas. Position serves as a key point of contact for residents, faculty, and external stakeholders, contributing to the efficient operation of the respective programs. The Administrative Assistant works under the direction of the Program Manager for Internal Medicine in Laredo.This is an in-person assignment located in Laredo, Texas.Essential FunctionsJob DutiesKnowledge Skills and Abilities• Excellent proficiency with Microsoft Word, Excel, and Outlook or equivalent.• Excellent communication skills, verbal, written, and interpersonal.• Strong problem-solving and analytical skills.• Proficiency in event planning.• Ability to effectively work independently and in a team environment.• Excellent ability to effectively manage multiple priorities in a deadline-driven environment.• High level of accuracy and thoroughness in managing records and processing information.• Strong ability to maintain confidential information.• Ability to work effectively with individuals from diverse communities and cultures.• Employee shall adhere to all applicable rules and regulations of the University, the Conference, and the NCAA.Required EducationHigh School Diploma or GED equivalent.Required Work ExperienceThree (3) years of administrative support experience in a complex office environment. Note that additional education in lieu of experience will be considered.Preferred Qualifications• College coursework in business administration, healthcare administration, or a related field.• Experience in a healthcare or academic setting.• Bilingual in Spanish.Required Certifications, Licenses or RegistrationsMust have a valid driver license, driving record that is insurable by UIW insurance carrier, and be at least 21 years of age, as required to drive for UIW.Work HoursMonday through Friday 8am to 5pm with earlier or extended hours as needed to meet departmental goals and of the learning community.Physical Demands• Ability to lift up to 15 lbs of office or event supplies.• Ability to reach overhead, bend, squat to retrieve office/events materials.• Ability to push/pull event carts holding up to 50 lbs.• Ability to actively engage in events for extended periods of time.• Ability to regularly move about campus and event venues to actively engage with others, as well as attend meetings on and off campus.Posting Number: AS2168POJob Type: Full TimeJob Category: Staff (non-exempt)Desired Start Date: 09/01/2025Position End Date (if temporary):Reports To: Brenda TrevinoSalary: $36,000-$39,000 AnnualizedOpen Date: 08/04/2025Close Date:Open Until Filled: YesSpecial Instructions to ApplicantThis is an in-person assignment located in Laredo, Texas.To apply, visit <a href="https://apptrkr.com/6445262UIW" target="_blank">https://apptrkr.com/6445262UIW</a> is committed to a policy of equal opportunity in employment, without regard to race, color, sex, sexual orientation, citizenship status, national origin, age, marital status, disability, genetic information, gender identity or expression, veteran status, pregnancy, and religion (except in limited circumstances when religious preference is both permitted by law and deemed appropriate as a matter of University policy).jeid-3e37194a0390e84f95b7fa7435d9e4ab

University of the Incarnate Word

Administrative Assistant (Laredo, Texas)

Administrative AssistantUIW MissionPosition SummaryThe Administrative Assistant for the Ila Faye Miller School of Nursing and Health Professions (SNHP) provides general administrative support to students and faculty, as well as serving as the first point of contact for the School of SNHP. The Administrative Assistant reports to the Dean, SNHP.Essential FunctionsJob DutiesKnowledge Skills and Abilities• Excellent communication, collaboration, and organizational skills.• Strong proficiency in Microsoft Word, Excel Outlook, and PowerPoint.• Ability to multi-task and project a professional demeanor at all times in a complex work setting.• Strong written and oral communication skills.• Knowledge and experience with hard copy and technology-based record systems.• Attention to detail.• Ability to effectively solve routine problems with limited guidance.• Ability to effectively follow established policies with consistency.• Ability to recognize confidential information and maintain confidentiality of all student and employee information (includes academic, health. financial, personal, etc.).• Ability to effectively and consistently maintain high ethical standards.• Ability to work effectively with individuals from diverse communities and cultures.• Employee shall adhere to all applicable rules and regulations of the University, the Conference, and the NCAA.Required EducationHigh school diploma or GED equivalent.Required Work ExperienceTwo (2) years of secretarial/administrative experience in a complex office environment.Preferred Qualifications• Some college coursework.• Five or more years of work experience in a professional office environment, preferably in higher education.• Experience with student records management.• Strong proficiency with Microsoft 365, MS Office products, MS Teams, Zoom, Banner, and Nursing CAS.• Bilingual (Spanish/English).Required Certifications, Licenses or RegistrationsNone specified.Work HoursMonday through Friday 8am to 5pm with extended hours as needed, especially in the planning and execution of events which can occur in evenings or weekends, to meet departmental goals.Physical Demands• Ability to lift up to 15lbs of office supplies.• Ability to reach overhead, bend, squat to retrieve office materials.• Ability to push/pull carts holding supplies up to 35 lbs.• Ability to actively engage in events for extended periods of time.• Ability to regularly move about campus and event venues to actively engage faculty, staff, and potential/current students, as well as attend meetings on campus.Posting Number: AS2169POJob Type: Full TimeJob Category: Staff (non-exempt)Desired Start Date: 09/16/2025Position End Date (if temporary):Reports To: Dean, School of Nursing &amp; Health ProfessionsSalary: $41,500 AnnualizedOpen Date: 08/05/2025Close Date:Open Until Filled: YesSpecial Instructions to ApplicantN/ATo apply, visit <a href="https://apptrkr.com/6446166UIW" target="_blank">https://apptrkr.com/6446166UIW</a> is committed to a policy of equal opportunity in employment, without regard to race, color, sex, sexual orientation, citizenship status, national origin, age, marital status, disability, genetic information, gender identity or expression, veteran status, pregnancy, and religion (except in limited circumstances when religious preference is both permitted by law and deemed appropriate as a matter of University policy).jeid-7ef645e15c98f94f811d35b2437f0e37

Administrative Assistant

Job Description and RequirementsRBFCU in partnership with Members Trust Company is seeking a Trust Officer that is responsible for engaging with Trust Prospects, serving as the day-to-day administrator for an assigned book of business, and managing member and partner relationships. &nbsp;They will be an internal resource for the RBFCU team and key partner to the Trust and Estate Business Development Officer.This position is for our ASC location, (main campus) located at: 1 Ikea-RBFCU Pkwy, Live Oak, TX 78233Essential Functions and Responsibilities:<ul><li>Serve as an internal point of contact and educational resource for Trust Prospects from the RBFCU website and general phone inquiries.</li><li>Engage in member discovery with Trust Prospects.</li><li>Track and maintain Trust Prospects list and account related inquiries.</li><li>Administer complex fiduciary account relationships, including directed and delegated trusts, traditional irrevocable trusts, special needs trusts and investment management accounts.</li><li>Serve as the day-to-day administrator for RBFCU trust accounts.&nbsp;</li><li>Coordinate with members to obtain information for Discretionary Memoranda for trust committee review.</li><li>Collect and prepare necessary paperwork for member transactions.</li><li>Prepare account closures for review by the Senior Fiduciary Officer.</li><li>Monitor bill pay requests submitted by members or beneficiaries.</li><li>Prepare annual administrative account reviews and resolve exceptions by deadlines.</li><li>Regularly monitor accounts to minimize overdrafts and excess cash balances.</li><li>Coordinate with internal partners (MTC Trust Operations, Tax, Business Development, etc.) on member issues and potential opportunities.</li><li>Ensure all Reg 9 reviews are properly completed by the assigned department.</li><li>Serve as a liaison for members during account termination and identify opportunities for member retention.</li><li>Provide financial planning support to members as needed.</li><li>Identify and participate in support opportunities to engage with centers of influence.</li><li>Complete special projects and other related duties in keeping with the trust company’s fiduciary responsibilities.</li><li>Respond to account inquiries from members in a timely manner, providing quality customer service.</li><li>Communicate effectively with beneficiaries, grantors, attorneys, and investment advisors to ensure all parties are well informed.</li></ul>Requirements:<ul><li>Bachelor's Degree</li><li>Certification from ABA or other trade group in trust administration and operations (e.g., CTFA, CFP) required. &nbsp;Graduate degree (e.g., Masters, JD) preferred</li><li>Minimum three years of trust administration experience with a financial institution required</li><li>Must be able/willing to commute to the work location at: 1 Ikea-RBFCU Pkwy, Live Oak, TX 78233 </li><li>Experience with applications such as Salesforce, Laserfiche, FIS TrustDesk, and Microsoft Office preferred</li><li>Financial planning experience preferred</li><li>Strong knowledge of trust, administrative, operational, and risk mitigation standards, including the ability to effectively communicate related policies and procedures</li><li>Strong understanding of trust documents and related fiduciary terms</li><li>Ability to articulate the benefits and needs of various types of trusts to members</li><li>Ability to effectively interpret and communicate administrative actions to members</li><li>Ability to work effectively with members and fiduciary administrators in a team environment</li><li>Proficiency in technology, including the use of various software programs and operating systems</li><li>Excellent organizational skills and attention to detail</li><li>Ability to work independently, multitask and re-prioritize, remain in a stationary position for prolonged periods and effectively operate a computer and other office equipment</li><li>Occasional travel required for meetings, conferences, etc., as requested</li><li>Demonstrates high ethical standards and integrity in all dealings</li><li>Committed to providing exceptional service and building long-term client relationships</li><li>Works collaboratively with colleagues and contributes to a positive team environment</li><li>Able to adapt to changing market conditions and client needs</li><li>Continuously seeks new and better ways to achieve business development goals</li></ul>All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, or other legally protected status.

RBFCU

Trust Officer

Job Description and RequirementsThe Closing &amp; Funding Manager will oversee the performance of the team to ensure goals are met including production numbers, turn times, service level objectives, due dates and loan quality. This includes adherence to overall company policy, procedures, productivity requirements, expected member service levels, productivity metrics, industry guidelines and regulations.Essential Functions and Responsibilities:<ul><li>Assist the AVP in providing guidance and coaching to closers/funders, delivering sound business decisions and overseeing work to ensure accurate closing and funding tasks are completed from point of application to post-closing.</li><li>Mentor and provide direct feedback to the team to aid in the refinement of existing skills and development of new skills.</li><li>Manage member escalations and seek to provide amicable resolutions.</li><li>Monitor daily pipeline reports to ensure the timely and compliant closings of files in accordance with RBFCU policies and procedures.</li><li>Perform the duties of the AVP of Mortgage Operations in their absence.</li><li>Address, resolve and swiftly respond to member satisfaction surveys related to the loan approval or closing phase, and address member experience as needed.</li><li>Demonstrate highly effective business partnering with Origination, Processing and Underwriting departments.</li><li>Assist team members by collaborating with 3rd party vendors in finding solutions to challenging scenarios or loan conditions with the ability to find creative and acceptable solutions.</li><li>Oversee the day-to-day activities by conducting employee evaluations, counseling, performance reviews, interviewing and making recommendations for hiring, timecard reviews and PTO requests.</li><li>Analyze operating data and statistics to identify opportunities, develop action plans and implement process improvements. Demonstrate RBFCU Core Values in all interactions with members, prospective members and CU employees.</li><li>All other duties as assigned (note: essential functions and responsibilities may change or new ones may be assigned at any time with or without notice).</li></ul>Requirements: <ul><li>High School Diploma/ GED</li><li>A minimum of 5 years of mortgage experience with a vast understanding of Desktop Underwriter (DU), Federal Compliance Regulations, Ability to Repay (ATR)/Qualifying Mortgage (QM), Underwriting Guidelines</li><li>A minimum of 1 year of supervisory/management experience</li><li>Advanced knowledge of real estate lending regulations, documentation, policies, and procedures</li><li>Proficient and accurate legal document preparation/review/approval skills</li><li>Strong attention to member service, analytical and problem-solving skills</li><li>Ability to collect, organize, synthesize and communicate information</li><li>Strong verbal and written communication skills</li><li>Ability to thrive in a team environment and effectively lead individuals</li><li>Knowledge of Microsoft Applications</li></ul>Preferred: <ul><li>Experience with Ellie Mae Encompass</li></ul>All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, or other legally protected status.

Mortgage Closing & Funding Manager

Job Description and RequirementsThe RBFCU Branch Operations Team is seeking a full time float for our San Antonio Southeast/Southwest Region starting at $20.00/hour!&nbsp;Bilingual in Spanish and English?&nbsp; Employees can earn an additional $2.00 per hour upon the successful completion of the RBFCU Bilingual Spanish/English certification.Candidates selected for this position must be able to work at all of our San Antonio Southeast/Southwest area branch locations to meet our growing staffing needs.&nbsp;Branch locations include: Bandera Pointe, Brooks, Culebra, Floresville, Mission South, Potranco, Rigsby, South San. As a Branch Member Service Representative (MSR) you will be the face of RBFCU, providing exceptional service to our members and prospective members in a role that combines both Teller and Personal Banker functions.&nbsp; You’ll engage with our members and prospective members to build relationships, utilize your problem-solving skills to identify needs, and educate them on products and services that will improve their financial well-being and quality of life.&nbsp; You’ll have the opportunity to demonstrate your professionalism, initiative and desire to learn and grow with our Path to Promotion and award winning Learning and Development program. &nbsp;If you&nbsp;have a passion for helping others and aspire to work for a Best Places to Work in Texas employer, a career with RBFCU may be just for you.Essential Functions and Responsibilities: <ul><li>Provide enthusiastic, professional, quality, prompt and courteous service to members, prospective members, and RBFCU team.</li><li>Process a variety of face to face transactions and maintain control of cash and negotiable instruments in accordance with policies, procedures, and regulatory laws.</li><li>Qualify members and assist with opening, updating, and closing accounts, and maintain a current working knowledge of the RBFCU Membership and Account Agreement.</li><li>Assist members and prospective members with needs that incorporate other internal departments, such as Consumer Lending, Mortgage and Credit Union Service Organizations, and comply with applicable policies, procedures, and regulatory laws.</li><li>Prepare various teller reports, and escort members into designated areas when requested.</li><li>Engage with members and prospective members by cross serving products and services, meeting incentive goals, and ensuring a current working knowledge of product benefits and features.</li><li>Observe safety and security procedures, and report potentially unsafe conditions.</li><li>All other duties as assigned (note: essential functions and responsibilities may change or new ones may be assigned at any time with or without notice).</li></ul>Requirements:<ul><li>High School diploma or GED</li><li>Six months of work experience (financial institution, customer service or sales experience preferred)&nbsp;</li><li>Attendance and promptness are pertinent; must be able to work a flexible Monday through Saturday schedule</li><li>Must be able to cover staffing at any location within the respective region if a business need arises including branch transfers</li><li>Excellent communication and interpersonal skills</li><li>Ability to solve problems, make timely and informed decisions, and apply common sense to carry out detailed written or oral instructions</li><li>Proficient in utilizing PC, software and other office equipment</li><li>Ability to sit or stand for extended periods of time</li><li>Good vision (correctable), hearing, and manual dexterity; must be able to reach with hands and arms; must be able to speak clearly</li></ul>All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, or other legally protected status.

Float Southeast/Southwest San Antonio Region - Branch Member Service Representative - Full Time

Job Description and RequirementsThe HR Technology Supervisor will provide HR technology and compliance delivery, prepare project schedules, and provide expertise on system architecture, specifically with our main Human Capital Management (HCM) System, Workday. &nbsp;This role interacts with various business areas serving as an advisor on technology solutions. &nbsp;The Supervisor will lead the design, implementation, and support of new functionality and system configuration needs; perform system analysis; and consult functional leaders and other end-users to offer effective and efficient solutions. &nbsp;In addition, the Supervisor will provide leadership to a team of system &amp; compliance analysts, providing mentoring and guidance in support of optimal results for team members and end-users.&nbsp;Essential Functions and Responsibilities:<ul><li>Manage complex projects related to Workday, working closely with functional leaders and business unit leaders.</li><li>Design solutions to ensure data integrity, data quality, and effective process design across all our technology platforms (specifically Workday, CompAnalyst, etc.).</li><li>Actively pursue innovative initiatives and provide system expertise along with recommendations for process modifications in order to ensure continued effective use of HR technological resources.</li><li>Develop systems standards and procedures to promote efficiency and effectiveness; document HR Technology &amp; Compliance standard operating procedures.</li><li>Oversee the daily operation of technology and compliance projects by providing guidance, creating and maintaining project road maps, and ensuring successful solution delivery.</li><li>Serve as point of contact with 3rd party vendors providing consultative services, which includes review of contracts, statements of work, and monitoring consultant project activities, objectives, and project budgets.</li><li>Interface with internal and external auditors on system administration and security compliance.</li><li>Coach and develop the HR Technology &amp; Compliance team members on effective policies, procedures, and practices in technology, compliance, and compensation.</li><li>Provide tier 3 support with HR Technology requests and system issues.</li><li>All other duties as assigned (note: essential functions and responsibilities may change, or new ones may be assigned at any time with or without notice).</li></ul>Requirements: <ul><li>High School Diploma/ GED</li><li>Workday HCM experience, including testing and configuration and file integration knowledge</li><li>Minimum of 5 years of experience in Human Resources or related field including demonstrated solid experience and understanding of system and compliance administration</li><li>Minimum of 1 year of managerial, supervisory, or demonstrated leadership experience influencing senior management and critical stakeholders</li><li>Proficiency in developing and driving technology strategies and programs at senior levels</li><li>Experience with designing and implementing strategic human resource technology programs</li><li>Ability to interact with functional and business leaders including leading cross-functional, cooperative efforts with team members across departments</li><li>Exceptional planning and organizational skills with ability to communicate issues to a wide audience</li><li>Strong skills in the areas of analysis, communication, attention to detail, and critical thinking</li><li>Proficient in Microsoft Office products (Word, Excel and Outlook)</li></ul>Preferred:<ul><li>Bachelor’s degree</li><li>Knowledge of various HR operations</li><li>Experience with government, compliance, and/or audit reporting</li></ul>All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, or other legally protected status.

HR Technology Supervisor

Job Description and RequirementsThe Marketing Officer will report to the Marketing Director. This position is responsible for developing marketing promotions/campaigns using various channels (e.g. direct mail, the Internet, branch merchandising, radio, social media, etc.) to increase membership and product/service penetration.&nbsp;This position is for our ASC location, (main campus) located at: 1 Ikea-RBFCU Pkwy, Live Oak, TX 78233Essential Functions and Responsibilities:<ul><li>Implement marketing initiatives that assist credit union branches/departments in meeting their strategic goals.&nbsp;</li><li>Develop and implement creative and innovative marketing projects/campaigns that are managed on time and within a reasonable budget.&nbsp;</li><li>Work in tandem with marketing and communications teams to manage projects from conceptualization to execution.&nbsp;</li><li>Build and maintain relationships with other credit union departments, designers, vendors and media partners to complete projects and meet deadlines.</li><li>Manage marketing efforts for specific credit union branches and increase membership and product penetration through targeted marketing initiatives.&nbsp;</li><li>Maintain consistent and effective communications both with members and employees throughout the course of promotions/campaigns to ensure maximum awareness.&nbsp;</li><li>Conduct necessary research in conjunction with Marketing Analysis team to understand marketing environment, current trends and outcome of promotions/campaigns.&nbsp;</li><li>Manage review process and complete rigorous proofreading and copyediting to ensure the production of the best quality end product.</li></ul>Requirements:<ul><li>Bachelors degree in Marketing, Advertising or Communications</li><li>Minimum of three years previous job related work experience</li><li>Significant experience in marketing</li><li>Must be able/willing to commute to the work location at: 1 Ikea-RBFCU Pkwy, Live Oak, TX 78233, hybrid schedule</li><li>Ability to manage projects and programs</li><li>Ability to function in a highly collaborative team environment</li><li>Familiarity with traditional and digital media channels, understanding of media terms, placements</li><li>Strong organizational and professional communication skills to help manage relationships with media vendors and internal teams</li><li>Attention to detail for monitoring campaign timelines, trafficking creative assets and ensuring deadlines are met</li><li>Proficiency in Excel for tracking media buys and budgets</li><li>Detail oriented and organized for managing multiple campaigns and deadlines</li><li>Knowledge of Microsoft applications; good communications skills</li></ul>All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, or other legally protected status.

Marketing Officer

Job Description and RequirementsThe RBFCU Branch Operations Team is seeking a full time Branch Member Service Representative in the New Braunfels branch location starting at $20.00/hour!Bilingual in Spanish and English? Employees can earn an additional $2.00 per hour upon the successful completion of the RBFCU Bilingual Spanish/English certification. The New Braunfels branch is located at: 994 N. IH 35, New Braunfels, TX 78130.As a Branch Member Service Representative (MSR) you will be the face of RBFCU, providing exceptional service to our members and prospective members in a role that combines both Teller and Personal Banker functions.&nbsp; You’ll engage with our members and prospective members to build relationships, utilize your problem-solving skills to identify needs, and educate them on products and services that will improve their financial well-being and quality of life.&nbsp; You’ll have the opportunity to demonstrate your professionalism, initiative and desire to learn and grow with our Path to Promotion and award winning Learning and Development program. &nbsp;If you&nbsp;have a passion for helping others and aspire to work for a Best Places to Work in Texas employer, a career with RBFCU may be just for you.Essential Functions and Responsibilities: <ul><li>Provide enthusiastic, professional, quality, prompt and courteous service to members, prospective members, and RBFCU team.</li><li>Process a variety of face to face transactions and maintain control of cash and negotiable instruments in accordance with policies, procedures, and regulatory laws.</li><li>Qualify members and assist with opening, updating, and closing accounts, and maintain a current working knowledge of the RBFCU Membership and Account Agreement.</li><li>Assist members and prospective members with needs that incorporate other internal departments, such as Consumer Lending, Mortgage and Credit Union Service Organizations, and comply with applicable policies, procedures, and regulatory laws.</li><li>Prepare various teller reports, and escort members into designated areas when requested.</li><li>Engage with members and prospective members by cross serving products and services, meeting incentive goals, and ensuring a current working knowledge of product benefits and features.</li><li>Observe safety and security procedures, and report potentially unsafe conditions.</li><li>All other duties as assigned (note: essential functions and responsibilities may change or new ones may be assigned at any time with or without notice).</li></ul>Requirements:<ul><li>High School diploma or GED</li><li>Six months of work experience (financial institution, customer service or sales experience preferred)&nbsp;</li><li>Must be able to work a flexible Monday through Saturday schedule</li><li>Must be able to cover staffing at any location within the respective region if a business need arises including branch transfers</li><li>Excellent communication and interpersonal skills</li><li>Ability to apply common sense understanding to carry out detailed and somewhat involved written or oral instructions</li><li>Ability to handle problems involving a few concrete variables in standardized situations</li><li>Proficient in utilizing PC, software and other office equipment</li><li>Teamwork and dedication to developing strong relationships with coworkers</li><li>Able to move over 50 pounds (coin bins occasionally) and sit or stand for long periods of time</li><li>Good vision (correctable), hearing, and manual dexterity</li></ul>Preferred:<ul><li>Bilingual (English/Spanish)</li></ul>All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, or other legally protected status.

New Braunfels Branch Member Service Representative - Full Time

Job Description and RequirementsRBFCU in partnership with Members Trust Company is seeking a dynamic and experienced Business Development Officer to join our Trust and Estate Services team. The successful candidate will be responsible for driving growth and expanding our trust and estate services book of business. This role requires a sales professional with a deep understanding of trust and estate planning, exceptional relationship-building skills, and a proven track record in business development.This position is for our ASC location, (main campus) located at: 1 Ikea-RBFCU Pkwy, Live Oak, TX 78233Essential Functions &amp; Responsibilities:<ul><li>Business Development Results: Drive sales of trust and estate solutions through networking with regional centers of influence, internal channels of the credit union and personal networks. &nbsp;</li><li>Client Acquisition: Identify and pursue new business opportunities, including high-net-worth individuals, families, and businesses in need of trust and estate services.</li><li>Relationship Management: Build and maintain strong relationships with clients, &nbsp;attorneys, accountants and other key stakeholders including CU team members.</li><li>Sales Goals: Achieve and exceed annual sales targets for new trust accounts, assets under management (AUM), and related services.</li><li>Product Knowledge: Maintain a deep understanding of trust and estate products and services offered by Members Trust Company.</li><li>Client Presentations: Deliver compelling presentations to prospective clients and partners.</li><li>Collaboration: Work closely with internal partners and the Trust and Estate Services team to ensure seamless service delivery and client satisfaction.</li><li>Compliance: Ensure all business development activities comply with regulatory requirements and company policies with ethics at the forefront.</li><li>Reporting: Provide regular reports on business development activities, pipeline status, and sales performance to senior management at RBFCU/MTC while maintaining current opportunities in the CRM.</li><li>Seminars/Webinars: &nbsp;attend and follow-up on potential leads.</li></ul>Requirements:<ul><li>Bachelors Degree, preferably in Business, Finance, Law or related field. Advanced degree or professional certification (e.g., CFP, CTFA, JD) is a plus</li><li>Minimum of five years experience in business development, sales, or relationship management within the trust and estate services industry.</li><li>Must be able/willing to commute to the work location at: 1 Ikea-RBFCU Pkwy, Live Oak, TX 78233 </li><li>Strong understanding of trust and estate planning principles and products</li><li>Excellent communication, negotiation, and presentation skills</li><li>Proven ability to build and maintain relationships with high-net-worth clients and professional advisors</li><li>Strategic thinker with the ability to develop and execute business development plans</li><li>Self-motivated, positive attitude, with a results-driven approach</li><li>Proficiency in CRM software and Microsoft Office Suite</li><li>Integrity: Demonstrates high ethical standards and integrity in all dealings</li><li>Client-Focused: Committed to providing exceptional service and building long-term client relationships</li><li>Team Player: Works collaboratively with colleagues and contributes to a positive team environment</li><li>Adaptable: Able to adapt to changing market conditions and client needs</li></ul>All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, or other legally protected status.

358 Full Time Jobs in Universal City, TX, USA