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The&nbsp;Master Technician performs vehicle repair and maintenance as assigned in accordance with dealer and factory standards and builds Customer loyalty by developing trust and ensuring confidence in AutoNation as a care-giver for their vehicle safety and reliability.&nbsp; &nbsp;<h1>Pay starts at $38.00 per hour with advancement potential</h1><h1>Keep America Moving. Drive your Technician Career with AutoNation.</h1>At AutoNation, we don’t just service vehicles, we support the people who keep them running. As America’s most admired automotive retailer, we offer factory training, cutting-edge tools, and a clear path to advancement.<h1>Why You’ll Love Working Here:</h1><ul><li>Competitive pay and benefits</li><li>Paid training and OEM certification support</li><li>Opportunities to grow into Service, Sales, Management, Regional and Executive roles</li><li>Career options coast to coast through our nationwide footprint of locations</li></ul><h1>What We’re Looking For:</h1><ul><li>Valid driver’s license</li><li>A passion for cars and customer service</li></ul>Apply today and join a team that values your skills and invests in your future.<h1>What are the day-to-day responsibilities?</h1><ul><li>Performing vehicle repair and/or maintenance work as outlined on repair order with efficiency and accuracy, in accordance with dealership and factory standards to drive Customer loyalty.</li><li>Communicating with Parts Department and Service Advisors regularly to effectively manage production and Customer communication.&nbsp;</li><li>Diagnosing the cause of any malfunction and perform repair, if authorized by the Customer.</li><li>Conducting multi-point inspections to make appropriate recommendations to ensure safety and reliability of Customer vehicles.</li><li>Documenting work performed on each vehicle on the repair order.</li><li>Maintaining an inventory of normal Technician’s tools not normally inventoried by the Service department as “special tools.”&nbsp;</li><li>Keeping abreast of factory technical bulletins and participating in factory-sponsored training classes as appropriate.</li><li>Providing an exceptional customer experience to drive loyalty</li></ul><h1>How will I know if I am successful?</h1>The performance of a Master Technician is measured by achieving:<ul><li>Targeted production</li><li>Targeted sales</li><li>Targeted Customer Satisfaction Index</li></ul><h1>What are the requirements for this job?</h1><ul><li>High School diploma or equivalent</li><li>2+ years experience as an automotive technician</li><li>Automotive technical training (varies based on store needs)</li><li>Attention to detail</li><li>Organization and follow-up skills</li><li>Valid in-state driver’s license and have and maintain an acceptable, safe driving record</li></ul><h1>What are the opportunities for career growth?</h1>Our Associates have many choices for career growth and development after success in a Service Technician role.&nbsp; Opportunities may include:<ul><li>Master-Certified Technician</li><li>Service Advisor</li><li>Service Management</li></ul><h2>Exciting Benefits and Perks Await You:</h2><ul><li>Competitive compensation and 401k matching</li><li>Enjoy a healthy work-life balance with insurance plans (health, dental, vision) and maternity benefits.</li><li>Associate purchase and discount programs for new and pre-owned vehicles, services, parts, collision, accessories, and AutoGear</li><li>Access amazing deals and discounts through YouDecide, a website with offers from top providers and retailers</li><li>Join our DRVPNK mission to raise and donate millions of dollars to cancer research and treatment, partnering with cancer charities nationwide</li></ul>AutoNation is one of the largest automotive retailers in the United States, offering innovative products, exceptional services, and comprehensive solutions, empowering our customers to make the best decisions for their needs. With a network of dealerships nationwide strengthened by a recognized brand, we offer a wide variety of new and used vehicles, customer financing, parts, and provide expert maintenance and repair services. Through DRV PNK, we have raised over $40 million for cancer-related causes, demonstrating our commitment to making a positive difference in the lives of our Associates, Customers, and the communities we serve. &nbsp;AutoNation is committed to creating a diverse, equitable, and inclusive environment in our workplace and the services we provide. We welcome candidates from all backgrounds who are passionate about making a positive impact. Even if you do not meet every requirement, we encourage you to apply. Join our team and help us foster a culture of belonging while contributing to our revolutionary work in the automotive industry. We value innovation, teamwork, and a commitment to making a positive impact in the world.

AutoNation

Master Technician-AutoNation Chevrolet North Richland Hills-$38

As a Service Advisor, you’ll be part of a nationwide team servicing 20,000 cars a day&nbsp;and building customer loyalty that spans generations. Along with your communication skills and automotive knowledge, you’ll utilize&nbsp;leading-edge technology to uncover selling opportunities that keep drivers safe in their vehicles.<h2>Position Overview</h2> Working in our state of the art service departments, the Service Advisor acts as the go-between for Service Technicians and customers. In this position, you’ll be able to get out from behind the desk and play an active role in the service lane. AutoNation will look to you to explain the Service Technician’s recommendations to the customer in easy-to-understand language – and suggest up-sell opportunities to keep the customer’s vehicle safe.<h2> What Will I Do Every Day?</h2><ul><li>Set, confirm and prepare for appointments with customers so they can have a great service experience</li><li>Meet or exceed targeted sales goals &amp; the targeted customer satisfaction index</li><li>Greet customers in a friendly manner when they arrive</li><li>Determine vehicle needs based on customer information and a vehicle walk-around, inspections and test drives</li><li>Use a consultative selling process to assist customers in planning for ongoing required maintenance of their vehicle</li><li>Produce repair orders for customers, including cost and time estimates, with full transparency</li><li>Communicate frequently with technicians and parts associates to ensure timely completion of work</li><li>Follow up with customers on the status of their vehicle, based on how the customer wants to be informed</li><li>Follow up with customers to ensure satisfaction</li><li>Gain superior product knowledge to effectively help customers</li><li>Provide an exceptional customer experience to drive loyalty</li></ul><h2>&nbsp; What are the requirements for this job?</h2><ul><li>High school diploma or equivalent</li><li>Proven ability to provide an exceptional customer experience</li><li>Ability to set and achieve targeted goals</li><li>Prior sales experience preferred but not required</li><li>Demonstrated communication, consultative, interpersonal and organizational skills</li><li>The willingness to follow up with customers</li><li>Experience and desire to work with technology</li><li>Valid in-state driver’s license and an acceptable, safe driving record</li></ul><h2>Exciting Benefits and Perks Await You:</h2><ul><li>Competitive compensation and 401k matching</li><li>Enjoy a healthy work-life balance with insurance plans (health, dental, vision) and maternity benefits.</li><li>Associate purchase and discount programs for new and pre-owned vehicles, services, parts, collision, accessories, and AutoGear</li><li>Access amazing deals and discounts through YouDecide, a website with offers from top providers and retailers</li><li>Join our DRVPNK mission to raise and donate millions of dollars to cancer research and treatment, partnering with cancer charities nationwide</li></ul>AutoNation is one of the largest automotive retailers in the United States, offering innovative products, exceptional services, and comprehensive solutions, empowering our customers to make the best decisions for their needs. With a network of dealerships nationwide strengthened by a recognized brand, we offer a wide variety of new and used vehicles, customer financing, parts, and provide expert maintenance and repair services. Through DRV PNK, we have raised over $40 million for cancer-related causes, demonstrating our commitment to making a positive difference in the lives of our Associates, Customers, and the communities we serve. &nbsp;AutoNation is committed to creating a diverse, equitable, and inclusive environment in our workplace and the services we provide. We welcome candidates from all backgrounds who are passionate about making a positive impact. Even if you do not meet every requirement, we encourage you to apply. Join our team and help us foster a culture of belonging while contributing to our revolutionary work in the automotive industry. We value innovation, teamwork, and a commitment to making a positive impact in the world.

Service Advisor - AutoNation Chevrolet North Richland

Position Summary: The Collector I – Wholesale Accounts is responsible for the management and collections of a business-to-business accounts receivable portfolio. Who would I interact with? Interacts with internal and external customers at various levels, cash application team, credit team, supervisor and management.What are the day-to-day responsibilities?<ul><li>Contact customers and arrange payment to bring receivable customer balances within acceptable guidelines and/or under existing credit limits.</li><li>Recommend accounts for 3rd party collections or write off when all collection efforts are exhausted.</li><li>Work closely with internal stores to keep accounts current and maintain open lines of communication.</li><li>Following up on customer promises to bring accounts current.</li><li>Maintaining systematic notes of all collection activity</li><li>Initiating a problem resolution process on customer disputes.</li><li>Initiating credit holds within allowed guidelines.</li><li>Supporting the Cash Application department in reconciling discrepancies between customer payments received and their respective statements.</li><li>Minimize the 120+ collections category for reserve dollars.</li></ul>What are the requirements for this job?<ul><li>Basic knowledge of Microsoft Office / basic computer skills</li><li>Basic accounting knowledge, able to tell difference between debit and credit</li><li>Customer service skills and experience</li><li>Minimum 8,000 keystrokes per hour; 40 WPM</li><li>Professional phone and email etiquette</li><li>Manage a wholesale portfolio of &gt; 600 accounts with a portfolio score &gt; 550k</li></ul>Next Possible Position:Collections Specialist – Major Accounts, Fleet Accounts, or Wholesale AccountsAutoNation is an equal opportunity employer and a drug-free workplace.<h2>Exciting Benefits and Perks Await You:</h2><ul><li>Competitive compensation and 401k matching</li><li>Enjoy a healthy work-life balance with insurance plans (health, dental, vision) and maternity benefits.</li><li>Associate purchase and discount programs for new and pre-owned vehicles, services, parts, collision, accessories, and AutoGear</li><li>Access amazing deals and discounts through YouDecide, a website with offers from top providers and retailers</li><li>Join our DRVPNK mission to raise and donate millions of dollars to cancer research and treatment, partnering with cancer charities nationwide</li></ul>AutoNation is one of the largest automotive retailers in the United States, offering innovative products, exceptional services, and comprehensive solutions, empowering our customers to make the best decisions for their needs. With a network of dealerships nationwide strengthened by a recognized brand, we offer a wide variety of new and used vehicles, customer financing, parts, and provide expert maintenance and repair services. Through DRV PNK, we have raised over $40 million for cancer-related causes, demonstrating our commitment to making a positive difference in the lives of our Associates, Customers, and the communities we serve. &nbsp;AutoNation is committed to creating a diverse, equitable, and inclusive environment in our workplace and the services we provide. We welcome candidates from all backgrounds who are passionate about making a positive impact. Even if you do not meet every requirement, we encourage you to apply. Join our team and help us foster a culture of belonging while contributing to our revolutionary work in the automotive industry. We value innovation, teamwork, and a commitment to making a positive impact in the world.

Trade Collections Specialist

The e-Commerce Sales Associate interacts with hundreds of customers – online, over the phone and in person – to help guide their vehicle purchase in our no-haggle sales environment. Responding to leads in a timely fashion, answering questions, providing information and helping guide customers effectively from phone and internet contact to an in-store experience while providing an exceptional customer experience is key.Sell with Confidence. Grow with AutoNation.AutoNation is redefining the car-buying experience—and we need driven, customer-focused professionals to help us lead the way. With nationwide inventory and a supportive team, you’ll have everything you need to succeed.Why You’ll Love Working Here:<ul><li>Competitive benefits</li><li>Career paths into finance, management, and beyond</li><li>A culture built on trust, transparency, and teamwork</li></ul>What We’re Looking For:<ul><li>Strong communication and interpersonal skills</li><li>A desire to help people and exceed expectations</li><li>Sales or customer service experience preferred</li></ul>Apply now and start building a career with purpose and potential.With your outstanding communication and listening skills, you’ll help our customers select their perfect vehicle, negotiate terms to ensure that payment options meet their lifestyles, budgets, and expectations and close the deal. Our e-Commerce Sales Associates provide an exceptional customer experience both before and after purchase, driving loyalty by following up to ensure customer satisfaction and helping transition customers to the Service department to support their ownership experience.<h2>What are the requirements for this job?</h2><ul><li>High school diploma or equivalent</li><li>Proven ability to provide an exceptional customer experience</li><li>Drive to set and achieve targeted goals</li><li>Prior sales experience, retail preferred</li><li>Demonstrated communication, consultative, interpersonal and organizational skills</li><li>The willingness to follow up with customers</li><li>Experience and desire to work with technology</li><li>Valid in-state driver’s license and an acceptable, safe driving record</li><li>Why should I come work for AutoNation?</li><li>You want to work for a car dealer that has a strong moral compass and treats all of its associates with respect</li></ul><h2>Exciting Benefits and Perks Await You:</h2><ul><li>Competitive compensation and 401k matching</li><li>Enjoy a healthy work-life balance with insurance plans (health, dental, vision) and maternity benefits.</li><li>Associate purchase and discount programs for new and pre-owned vehicles, services, parts, collision, accessories, and AutoGear</li><li>Access amazing deals and discounts through YouDecide, a website with offers from top providers and retailers</li><li>Join our DRVPNK mission to raise and donate millions of dollars to cancer research and treatment, partnering with cancer charities nationwide</li></ul>AutoNation is one of the largest automotive retailers in the United States, offering innovative products, exceptional services, and comprehensive solutions, empowering our customers to make the best decisions for their needs. With a network of dealerships nationwide strengthened by a recognized brand, we offer a wide variety of new and used vehicles, customer financing, parts, and provide expert maintenance and repair services. Through DRV PNK, we have raised over $40 million for cancer-related causes, demonstrating our commitment to making a positive difference in the lives of our Associates, Customers, and the communities we serve. &nbsp;AutoNation is committed to creating a diverse, equitable, and inclusive environment in our workplace and the services we provide. We welcome candidates from all backgrounds who are passionate about making a positive impact. Even if you do not meet every requirement, we encourage you to apply. Join our team and help us foster a culture of belonging while contributing to our revolutionary work in the automotive industry. We value innovation, teamwork, and a commitment to making a positive impact in the world.

Sales Associate - AutoNation Chrysler Dodge Jeep RAM Alliance

The Express Service Technician performs vehicle maintenance as assigned in accordance with dealer and factory standards and builds Customer loyalty by developing trust and ensuring confidence in AutoNation as a care-giver for their vehicle safety and reliability.&nbsp; &nbsp;<h1>Pay is $16.00 per hour</h1><h1>Keep America Moving. Drive your Technician Career with AutoNation.</h1>At AutoNation, we don’t just service vehicles, we support the people who keep them running. As America’s most admired automotive retailer, we offer factory training, cutting-edge tools, and a clear path to advancement.<h1>Why You’ll Love Working Here:</h1><ul><li>Competitive pay and benefits</li><li>Paid training and OEM certification support</li><li>Opportunities to grow into Service, Sales, Management, Regional and Executive roles</li><li>Career options coast to coast through our nationwide footprint of locations</li></ul><h1>What We’re Looking For:</h1><ul><li>Valid driver’s license</li><li>A passion for cars and customer service</li></ul>Apply today and join a team that values your skills and invests in your future.<h1>What are the day-to-day responsibilities?</h1><ul><li>Performing vehicle maintenance work as outlined on repair order with efficiency and accuracy, in accordance with dealership and factory standards to drive Customer loyalty.</li><li>Communicating with Parts Department and Service Advisors regularly to effectively manage production and Customer communication.&nbsp;</li><li>Documenting work performed on each vehicle on the repair order.</li><li>Keeping abreast of factory technical bulletins and participating in factory-sponsored training classes as appropriate.</li><li>Providing an exceptional customer experience to drive loyalty</li></ul><h1>How will I know if I am successful?</h1><ul><li>The performance of a Service Technician is measured by achieving:</li><li>Targeted production</li><li>Targeted sales</li><li>Targeted Customer Satisfaction Index</li></ul><h1>What are the requirements for this job?</h1><ul><li>High School diploma or equivalent</li><li>Experience as an express/quick lube technician is preferred</li><li>Attention to detail</li><li>Ability to follow processes to ensure quality and safety</li><li>Valid in-state driver’s license and have and maintain an acceptable, safe driving record</li></ul><h1>What are the opportunities for career growth?</h1><ul><li>Our Associates have many choices for career growth and development after success in a Service Technician role. &nbsp;Opportunities may include:</li><li>Service Technician</li><li>Service Advisor</li></ul><h2>Exciting Benefits and Perks Await You:</h2><ul><li>Competitive compensation and 401k matching</li><li>Enjoy a healthy work-life balance with insurance plans (health, dental, vision) and maternity benefits.</li><li>Associate purchase and discount programs for new and pre-owned vehicles, services, parts, collision, accessories, and AutoGear</li><li>Access amazing deals and discounts through YouDecide, a website with offers from top providers and retailers</li><li>Join our DRVPNK mission to raise and donate millions of dollars to cancer research and treatment, partnering with cancer charities nationwide</li></ul>AutoNation is one of the largest automotive retailers in the United States, offering innovative products, exceptional services, and comprehensive solutions, empowering our customers to make the best decisions for their needs. With a network of dealerships nationwide strengthened by a recognized brand, we offer a wide variety of new and used vehicles, customer financing, parts, and provide expert maintenance and repair services. Through DRV PNK, we have raised over $40 million for cancer-related causes, demonstrating our commitment to making a positive difference in the lives of our Associates, Customers, and the communities we serve. &nbsp;AutoNation is committed to creating a diverse, equitable, and inclusive environment in our workplace and the services we provide. We welcome candidates from all backgrounds who are passionate about making a positive impact. Even if you do not meet every requirement, we encourage you to apply. Join our team and help us foster a culture of belonging while contributing to our revolutionary work in the automotive industry. We value innovation, teamwork, and a commitment to making a positive impact in the world.

Entry Level Technician-AutoNation Chevrolet North Richland Hills-$16

The Non-Certified Technician inspects and services vehicles when they are delivered to the dealer and makes minor repairs or adjustments to place the vehicles in saleable condition. &nbsp;<h1>Pay is $19.00 with potential advancement potential </h1><h1>Keep America Moving. Drive your Technician Career with AutoNation.</h1>At AutoNation, we don’t just service vehicles, we support the people who keep them running. As America’s most admired automotive retailer, we offer factory training, cutting-edge tools, and a clear path to advancement.<h1>Why You’ll Love Working Here:</h1><ul><li>Competitive pay and benefits</li><li>Paid training and OEM certification support</li><li>Opportunities to grow into Service, Sales, Management, Regional and Executive roles</li><li>Career options coast to coast through our nationwide footprint of locations</li></ul><h1>What We’re Looking For:</h1><ul><li>Valid driver’s license</li><li>A passion for cars and customer service</li></ul>Apply today and join a team that values your skills and invests in your future.<h1>What are the day-to-day responsibilities?</h1><ul><li>Sign an acceptance for each vehicle delivered</li><li>Inspect vehicles for compliance with safety regulations and noticeable defects, such as dents, scratches, torn upholstery, and poor mechanical operation</li><li>Inspect surfaces to detect minor chips and scratches in paint</li><li>Start engine and drive the vehicle to test steering, brakes, transmission and engine operation</li><li>Activate power equipment such as electric windows, seats, radio, horn, lights and directional signals to ensure specific operating standards</li><li>Replace defective items according to specifications using hand tools</li><li>Install optional equipment specified by the customer or Dealer such as outside mirrors, rugs or seat covers using hand tools</li><li>Install or repair major mechanical, hydraulic, or electromechanical equipment such as radios, air conditioners, power steering units, and power brakes using hand tools</li><li>Perform minor mechanical repairs and adjustments</li><li>Tune engines using appropriate test equipment and tools as needed</li></ul><h1>What are the requirements for this job?</h1><ul><li>High school diploma or equivalent</li><li>6-12 months of previous work experience</li><li>Ability to read and comprehend written instructions and information</li><li>General mechanical skills</li><li>Must have a valid driver's license</li><li>Ability to drive manual transmission vehicles</li><li>Manual dexterity, good judgment and ability to operate power and hand tools and other types of machinery safely</li><li>Ability to operate an automobile</li></ul><h2>Exciting Benefits and Perks Await You:</h2><ul><li>Competitive compensation and 401k matching</li><li>Enjoy a healthy work-life balance with insurance plans (health, dental, vision) and maternity benefits.</li><li>Associate purchase and discount programs for new and pre-owned vehicles, services, parts, collision, accessories, and AutoGear</li><li>Access amazing deals and discounts through YouDecide, a website with offers from top providers and retailers</li><li>Join our DRVPNK mission to raise and donate millions of dollars to cancer research and treatment, partnering with cancer charities nationwide</li></ul>AutoNation is one of the largest automotive retailers in the United States, offering innovative products, exceptional services, and comprehensive solutions, empowering our customers to make the best decisions for their needs. With a network of dealerships nationwide strengthened by a recognized brand, we offer a wide variety of new and used vehicles, customer financing, parts, and provide expert maintenance and repair services. Through DRV PNK, we have raised over $40 million for cancer-related causes, demonstrating our commitment to making a positive difference in the lives of our Associates, Customers, and the communities we serve. &nbsp;AutoNation is committed to creating a diverse, equitable, and inclusive environment in our workplace and the services we provide. We welcome candidates from all backgrounds who are passionate about making a positive impact. Even if you do not meet every requirement, we encourage you to apply. Join our team and help us foster a culture of belonging while contributing to our revolutionary work in the automotive industry. We value innovation, teamwork, and a commitment to making a positive impact in the world.

Non-Certified Technician-AutoNation Chevrolet North Richland Hills-$19

Take your career further with McLane! The McLane team is the driving force behind our success. A diverse group of professionals, from Sales and IT to Dispatchers and Mechanics, work together seamlessly to keep our operations running smoothly. Their dedication, expertise, and collaborative spirit are essential to achieving our goals and supporting other teams within the organization. As a member of our team, you'll have the chance to learn from industry leaders, develop your skills, and build lasting connections with colleagues nationwide. Under limited supervision, the Customer Service Representative II handles non-routine customers and issues while achieving customer satisfaction by providing accurate, timely, and consistent information and solutions. This position provides a reliable communication network for customers resulting in strong business relationships. Benefits you can count on: <ul><li>Pay rate: $15.97 to $27.50 per hour. </li><li>Generous benefits that start on your 60th day: medical, dental, and vision insurance, FSA/HSA and company-paid life insurance.</li><li>Earn vacation time, and sick leave accrual from day one and paid holidays after 90 days.</li><li>401(k) Profit Sharing Plan after 90 days.</li><li>Additional benefits: pet insurance, parental leave, employee assistance programs, discount programs, tuition reimbursement program, and more!</li></ul> What you'll do as a Customer Service Representative II: <ul><li>Monitor customer reporting; communicate critical issues. </li><li>Research and respond to customer inquiries.</li><li>Maintain customer files to ensure up to date information.</li><li>Manage customer requests for assistance, information, and issue resolution.</li><li>Provide accurate and consistent responses to customer concerns and questions, taking immediate action to ensure customer needs are met.</li><li>Maintain regular communication with decision makers within customer organizations.</li><li>Train customers on various business applications to maximize company value to the organization.</li><li>Analyze and respond to various customer requests involving store level and group level information.</li><li>Respond to various customer requests and needs.</li><li>Answer inquiries by phone, email, and internet response.</li><li>Perform other duties as needed or assigned by supervisor.</li><li>Other duties may be assigned. </li></ul> Qualifications you'll bring as a Customer Service Representative II: <ul><li>High School Diploma or GED. </li><li>2 or more years of customer service experience.</li><li>Ability to type 45 wpm and perform 10-key by touch.</li><li>Strong verbal and written communication skills, and organization and planning skills.</li><li>Knowledge and experience with all Microsoft office applications.</li><li>Ability to prioritize pending tasks in a logical manner.</li><li>Ability to learn quickly, retain information and meet deadlines. </li><li>This position requires the ability to read, write, and understand English at a level sufficient to perform job-related tasks effectively and safely. This includes understanding work instructions, safety protocols, and communications essential to the role. The requirement is directly related to the nature of the job and ensures compliance with workplace safety and operational standards.</li></ul> Fit the following? We want you here! <ul><li>Teamwork oriented</li><li>Organized</li><li>Problem solver</li><li>Detailed </li></ul> Our roadmap. Our story. We've been forging our path as a leader in the distribution industry since 1894. Building an expansive nationwide network of team members for 130+ years has allowed us to stay agile for our clients across the restaurant, retail, and e-commerce industries. We look to the future and are ready to continue making industry-defining moves by embracing the newest technology into our practices, continuing team member training, and emphasizing our people-centered culture. Candidates may be subject to a background check and drug screen, in accordance with applicable laws. All applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. For our complete EEO and Pay Transparency statement, please visit <a href="https://www.mclaneco.com/legal/employment/" target="_blank">https://www.mclaneco.com/legal/employment/</a>

McLane

Representative, Customer Service II

Client Service Representative Quality Team Fidelity TalentSource is your destination for discovering your next temporary role at Fidelity Investments! We are currently sourcing for a Charitable Planning Associate to work in Westlake, TX. The primary goal of the Quality Specialist is to ensure the accuracy and completion of all transactions processed by the Fidelity Charitable Service Delivery team. This role will support Service Delivery in its mission to improve processes, measure capability, and drive performance. The Expertise We’re Looking For <ul> <li>Bachelor’s degree or equivalent experience in a related field </li><li>1-2 years of work experience, including demonstrated success working in a fast-paced environment </li><li>Financial Services experience preferred </li><li>Experience within the quality field </li><li>Understanding of analytical tools for process improvement; Six Sigma and Lean </li></ul> The Purpose of Your Role In this role, you will be part of the Service Delivery team and support the execution of Fidelity Charitable’s operations strategy. This position exists to mitigate risk, create efficiencies and provide quality analysis to our operations teams. The primary role is to identify errors in daily processing and analyze available data to prevent future errors from occurring. The Skills You Bring Your ability to be a self-starter with a high degree of ownership and accountability for results, and ability to take initiative, learn quickly and think independently will enable Service Delivery to reduce risk and enhance the customer experience. Your flexibility and adaptability will enable you to react constructively and with a positive demeanor to multiple and shifting priorities, unexpected events and seasonal demands. Your strong communication and interpersonal skills will drive collaboration with internal and external business partners to help create and implement solutions. Your attention to detail and inquisitive nature will be key in helping you problem solve. The Value You Deliver <ul> <li>Review transactions and work items to determine accuracy. Ability to code and concisely capture the details regarding the review to enable trending and further analysis. </li><li>Apply the appropriate business tools to identify and gather samples as outlined in Quality Management plan. </li><li>Perform testing of samples using the appropriate business rules to ensure completion and accuracy. </li><li>Collaborate with other quality specialists to ensure daily completion of audits per SLA requirements. </li><li>Proactively look for opportunities to improve Fidelity Charitable’s operational capabilities and performance; and stay abreast of internal and external operational developments and best-in-class capabilities. </li><li>Develop and maintain strong and effective relationships with internal and external business partners upon which Fidelity Charitable relies to complete its work. </li><li>Provide feedback as directed to assist with root cause identification. </li><li>Identify gaps in business partner organization’s policies and procedures based on assigned predefined audit points. </li><li>Share new insights or realized trends with analysts and peers. </li></ul> How Your Work Impacts the Organization The Fidelity Charitable Gift Fund (“Fidelity Charitable”) is a public charity that sponsors the largest national donor-advised fund program. Since 1991, Fidelity Charitable has introduced tens of thousands of donors to the benefits — and increased charitable impact — of using a donor-advised fund to meet their philanthropic goals. Fidelity Charitable is governed by an independent Board of Trustees, which has hired Fidelity Investments as the service provider to the charity. Fidelity Investments provides all of the charitable organization’s employees and supports all of its functions: Program Development, Marketing, Service Delivery, Relationship Management, Finance, Technology, Risk and Compliance, and Fundraising.

Fidelity TalentSource

Client Service Representative

The Role As a member of the Transfer of Assets Receives Team, you will be responsible for facilitating the movement of assets into Fidelity accounts by analyzing account details and resolving issues for complex transactions. Within this role, you will interact with many different groups in Fidelity and throughout the Financial Services industry. These accounts may include mutual fund and brokerage accounts, as well as retirement and non-retirement accounts for Retail, Correspondent, and Advisor Clients. Responsibilities include: <ul> <li>Delivering highly efficient transaction processing </li><li>Establishing relationships with numerous teams within Fidelity in order to service our clients while supporting divisional business needs and maintaining a “client first” mentality </li><li>Delivering superior results quickly and efficiently, utilizing effective time management skills </li><li>Driving innovation through curiosity and comprehensive understanding of business processes and challenges </li><li>Maintaining a daily workflow, while gaining industry knowledge and building a professional skill set </li></ul> The Expertise and Skills You Bring <ul> <li>College degree or 2 years of work-related experience </li><li>One or more years customer service and processing experience recommended </li><li>Excellent interpersonal and leadership skills. </li><li>Deliver superior service to all of our clients by processing their requests in an accurate and timely manner </li><li>Analytical skills will ensure satisfactory problem resolution for our clients and deliver solutions to complex challenges. </li><li>Grow and succeed through feedback and instruction </li><li>Great organization and time management skills </li><li>Effective written and verbal communication will assist business partners and customers when requests are not in good order </li><li>Take the initiative to learn new functions and engage in inter-departmental training </li><li>Identify opportunities to develop new procedures on an on-going basis to enhance the documentation process </li><li>Use multiple systems to analyze transactions </li><li>Collaborate to develop an excellent work environment </li></ul> The Team Members of this group obtain an essential understanding of the financial services industry. These associates work in Fidelity’s Operations and Services Group (OSG), supporting our major lines of business including Personal Investing, Fidelity Institutional, and National Financial Services. You will work closely with contra firms, including bank and insurance companies and brokerage firms, to determine the statuses of incoming transfers. The team is the voice of the customer and is dedicated to facilitating and completing the transfers with the highest level of quality and excellence.

Brokerage Operations Representative

<h3>Job Description:</h3><h3>Job Title: Financial Analyst</h3>The RoleAre you ready to make an impact on how Fidelity plans and invests in technology? Our Enterprise Technology Finance team is looking for a Financial Analyst to help launch CostIT, a transformative platform that will redefine how we forecast and manage technology costs. This is your chance to influence strategic decisions, work with cutting-edge tools, and collaborate with senior leaders across Finance and Technology.CostIT goes live in February 2026, replacing our current Technology Business Management approach. It introduces a modern, integrated way to manage portfolio financials aligned with the new P180 Portfolio construct and TrackIT timekeeping system. Your mission? Help us roll out a redesigned planning capability that leverages CostIT’s Actuals model and Resource Allocation tools to deliver forward-looking insights that drive smarter decisions.In this role, you will:• Shape the Future of Planning: Contribute to the design, testing, and rollout of a new CostIT Planning model used in executive-level technology portfolio reviews.• Deliver Insights That Matter: Build financial forecasts that inform strategic decisions on cost and resource allocation.• Collaborate Across the Enterprise: Partner with cross-functional teams including Anaplan COE, CST Technology, Reporting COE, BU IT Finance, and IT Strategy &amp; Planning.• Own the Details: Perform financial analysis, modeling, and reporting using tools like Power BI, while supporting project management and adoption efforts.• Influence at All Levels: Present findings and recommendations to senior leaders across Finance and Technology.<h3>The Expertise &amp; Skills You Bring</h3>• Education &amp; Experience: Bachelor’s degree in Finance, Accounting, or Business; 2–3 years of financial or business analysis experience (preferably in technology organizations).• Technical Curiosity: Experience with or willingness to learn tools like Anaplan, Power BI, Snowflake, and Alteryx.• Analytical Excellence: Strong problem-solving skills and the ability to translate complex data into actionable insights.• Communication &amp; Influence: Confidence to interact with senior management and build relationships across the company.• Big Picture Thinking: Ability to see strategic implications while maintaining attention to detail.• Tool Proficiency: Solid knowledge of Excel, Power BI, and PowerPoint.Note: Fidelity is not providing immigration sponsorship for this position<h3>The Team</h3>This role will report up to the Program Lead of CostIT and will work with associates from Technology, Finance and Strategy &amp; Planning teams throughout Fidelity. The CostIT Team is a small but mighty team made up of fun-loving professionals who are passionate about the success of the program and work closely together to achieve our objectives.<h3>Certifications:</h3><h3>Category:</h3>FinanceMost roles at Fidelity are Hybrid, requiring associates to work onsite every other week (all business days, M-F) in a Fidelity office. This does not apply to Remote or fully Onsite roles.Please be advised that Fidelity’s business is governed by the provisions of the Securities Exchange Act of 1934, the Investment Advisers Act of 1940, the Investment Company Act of 1940, ERISA, numerous state laws governing securities, investment and retirement-related financial activities and the rules and regulations of numerous self-regulatory organizations, including FINRA, among others. Those laws and regulations may restrict Fidelity from hiring and/or associating with individuals with certain Criminal Histories.

607 Full Time Jobs in Watauga, TX, USA