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POSITION: Project Director, Digital Innovation and Strategic Initiatives&nbsp;REPORTS TO: &nbsp;&nbsp;President &amp; EVP, Chief Operating and Financial OfficerDIRECT REPORTS:&nbsp; NoneLOCATION: New York, NYFLSA STATUS: ExemptWEBSITE: <a href="http://www.thenytrust.org" target="_blank">www.thenytrust.org</a>START DATE: &nbsp;Fall 2025ABOUT USThe New York Community Trust is New York’s largest community foundation, serving New York City, Long Island, and Westchester. For more than 100 years, The Trust has brought together the local knowledge and diverse expertise of its team and nonprofit and philanthropic partners to support thriving and equitable communities and help donors champion the causes they love. The Trust makes approximately $200 million in grants each year from its charitable funds set up by individuals, families, foundations, and corporations.&nbsp;The Trust is a regional philanthropic leader. It established the first donor-advised fund in 1931 and works at the forefront of critical causes, including education, health care, racial and gender equity, immigrant services, affordable housing, and LGBTQ+ rights. The Trust has also played a vital role in our region’s response to crises such as the AIDS epidemic, September 11th, and COVID-19.&nbsp;POSITION DESCRIPTIONThe Project Director, Digital Innovation and Strategic Initiatives, a new permanent position at The Trust, will play a critical role in facilitating project management processes and cross-functional collaboration to drive the successful deployment of key elements of The Trust’s recently adopted strategic plan:Primary Focus: Digital Transformation &amp; Innovation (85% focus during the first three years; percentage to decrease after year four)The Project Director will lead The Trust’s three- to five-year digital transformation initiative, transitioning from a legacy Enterprise Resource Planning (“ERP”) system to a modern, integrated platform built on Salesforce and Sage Intacct. The goal of the transformation is to significantly enhance the user experience for Trust staff, grantees, and donors. This shift is central to The Trust’s strategic growth and modernization, requiring a solid understanding of enterprise systems, data architecture, and process optimization.This role requires strong technical expertise to guide the evaluation, customization, and implementation of digital solutions that streamline operations; balance a keen sense of human dynamics; and drive effective collaborative work processes. The Project Director will manage vendor and consultant relationships, oversee system integration, and ensure that digital tools are aligned with organizational needs and scalable for future growth. The Project Director will also serve as the chief promoter and facilitator of this digital transformation, which will require significant contributions from internal and external system experts, as well as a wide variety of stakeholders.A key responsibility will be to review and transform existing work processes by identifying system requirements, inefficiencies, designing improved workflows, and facilitating their adoption across departments. The Project Director will unite employees with varying levels of ERP and Customer Relationship Management (“CRM”) experience, fostering collaboration and ensuring consistent progress in the adoption of new systems. Reporting to the EVP, Chief Operating and Financial Officer, the Project Director will collaborate closely with the Senior Director of Administration and IT, the Controller and Assistant Treasurer, and key legacy ERP users to ensure a smooth and successful transition.Secondary Focus<ul><li>Strategic Initiatives (15% focus during the first three years; percentage to increase after year four): Supporting a range of collaborative efforts aligned with The Trust’s newly established strategic plan (e.g., Diversity, Equity, Inclusion, Belonging, and Accessibility). The Project Director will report to the President and work closely with the executive team and project owners of the strategic plan.&nbsp;</li><li>Workplace Transformation (starting in 2028): Lead a mission-aligned office relocation that reflects our identity and branding as a leading community foundation. &nbsp;Use workplace design strategies to focus on creating a modern, collaborative, and accessible space that serves as a hub for convening with employees, donors, grantees, and nonprofit partners. The Project Director will report to EVP, Chief Operating and Financial Officer, and collaborate with the Senior Director of Administration and IT, as well as senior leadership.</li></ul>Key ResponsibilitiesProject Management<ul><li>Ensure all initiatives adhere to the established structure, including clearly defined roles, responsibilities, and decision-making frameworks established by the President and EVP, Chief Operating and Financial Officer.&nbsp;</li><li>Utilize project management tools to develop and maintain comprehensive dashboards, project plans, timelines, budgets, performance metrics, and resource allocations across all workstreams for the President and executive team. Continuously update project plans to reflect evolving priorities and workflows, supporting periodic updates for the Distribution Committee and its subcommittees.</li><li>Analyze and synthesize diverse project documentation to define the scope and identify key data points. Review and edit documentation to ensure clarity, consistency, and alignment with internal branding requirements.</li><li>Provide updates on project progress to staff leads, senior leadership, executive team members, and the President as needed. Identify, assess, and mitigate project risks and propose recommendations and contingency plans to the President and EVP, Chief Operating and Financial Officer.</li><li>Schedule project meetings to foster transparent and ongoing communication and collaboration among cross-functional teams. Proactively follow up with team members to maintain momentum and address any challenges that may arise.</li><li>Develop meeting agendas, draft notes, and facilitate discussions on next steps and upcoming deliverables.</li><li>Establish adoption metrics to evaluate project effectiveness and inform strategic decision-making.</li></ul>Employee Engagement and Proactive Communication<ul><li>Develop project-related presentations and memorandums for leadership. Develop communication plans, training programs, and staff engagement initiatives to facilitate change and transition.</li><li>Build meaningful and authentic relationships with staff across departments, gain insight into their role and history at The Trust, current needs, and how existing initiatives intersect and impact their department operations.</li><li>Serve as a proactive and enthusiastic change leader, fostering open communication and continuous feedback during organizational transitions. Demonstrate optimism, adaptability, and a solution-oriented mindset to inspire teams and ensure project momentum, even when navigating challenges.</li><li>Foster strong staff engagement and alignment by proactively supporting clear communication and collaboration. Use sound judgment and discretion to constructively address any challenges, ensuring a positive and cohesive team environment.</li><li>Recognize and celebrate cross-functional team achievements to improve morale and engagement.</li></ul>Requirements<ul><li>Bachelor’s degree in Information Systems, Computer Science, Business Administration, Project Management, or a related field.</li><li>At least 10 years of work experience in project management or related roles, preferably in large-scale multi-year initiatives that require collaboration with cross-functional teams, including leading or supporting ERP system implementations.</li><li>Strong knowledge of ERP/CRM systems (e.g., Salesforce, Sage Intacct, or related), system integration, and digital platforms.</li><li>Proficiency in Project Management tools (e.g., Jira, Asana, Clickup, MS Project)&nbsp;</li><li>Certifications in ERP or Project Management (e.g., PMP, PgMP, Agile, Six Sigma) preferred.</li><li>Familiarity with philanthropic and nonprofit operations is a plus.</li></ul>Core Competencies<ul><li>Exceptional interpersonal and leadership skills to work with cross-functional teams and navigate complex team dynamics and processes with diplomacy and tact.</li><li>High level of emotional intelligence (EQ) with confidence, credibility, and poise in various settings, and active listening skills and empathy to understand different perspectives.</li><li>Effective conflict resolution skills to build team cohesion, minimize project delays, and strengthen stakeholder relationships—critical for delivering complex and technical projects on time and within scope.</li><li>Independently manage and oversee multiple concurrent projects and tasks with competing deadlines, often with limited supervision.</li><li>Self-motivated, resourceful, focused, and adaptable in a fast-paced, mission-driven work environment.</li></ul>COMPENSATIONThe starting salary range for this position is $165,000 to $190,000, based on experience and qualifications. This range is informed by market data for comparable roles in both the philanthropic and broader nonprofit sectors. The Trust is committed to internal equity and transparency in compensation, ensuring salaries reflect our values and the contributions of each employee.The position is on-site at our New York office, and we adhere to a hybrid work model (four days in the office and one remote, seasonal remote weeks, and flexible remote days during the year). The Trust offers excellent benefits, including a pension plan, an 8% employer contribution to a 403(b)-retirement plan, partially subsidized medical insurance coverage &amp; tiered medical plan offerings, generous paid time off, fully paid family bonding leave, and other benefits.HOW TO APPLYPlease apply through The Trust's HRIS platform, <a href="https://recruiting.paylocity.com/Recruiting/Jobs/Details/3455868" target="_blank">Paylocity</a>. Please upload your cover letter and resume as one PDF document.&nbsp;The Trust is an Equal Opportunity Employer and does not discriminate based on age, color, national origin, ethnic origin, citizenship status, disability, race, religion, creed, gender, sex, sexual orientation, gender identity and expression, marital status, veteran status, or any other characteristic protected by federal, state, or local law in its recruitment and employment policies. In addition, The Trust will provide reasonable accommodations for qualified individuals with disabilities. We are committed to DEIBA initiatives and identifying qualified candidates to support The Trust's mission, vision, and values.&nbsp;In compliance with federal law, all individuals hired must verify their identity and eligibility to work in the United States and complete the required employment eligibility verification document form upon hire. &nbsp;

The New York Community Trust

Project Director, Digital Innovation and Strategic Initiatives

Position Summary:&nbsp;&nbsp;** This is a hybrid role in Irvington, NY **&nbsp;The EILEEN FISHER Direct to Consumer channel is the greatest expression of our brand vision. The DTC Buying Team plays a crucial role in bringing that vision to life through the product assortment.&nbsp;&nbsp;The DTC Buyer is responsible for growing the business online and in full price and company stores by curating a balanced DTC assortment, ensuring fabric, shape and proportion stories are meaningful and looks can be easily created. The ideal candidate will learn the brand and study the business and customer, spending time in stores and gaining an understanding of how to supplement the DTC assortment with elements that will grow our online business and our individual stores’ businesses and bring our concepts to life.&nbsp; We are seeking a skilled Buyer who enjoys leading and working in a dynamic and collaborative environment.&nbsp;&nbsp;Summary of Duties and Responsibilities:• A key partner in creating the product strategies and assortments for EILEEN FISHER Direct to Consumer channels• Review budgets, receipts and SKU plans with the Planning team to ensure the proper product mix is created to meet customer needs and business goals• Partner closely with the DTC Digital Merchandising and DTC Planning Teams to buy appropriate quantities across the DTC channel as a whole• Collaborate to suggest product for Windows, Homepages, Emails, Direct Mail and Social• Responsible for partnering on receipt and SKU plans and adhering to budgets to maintain a healthy Open to Buy• Analyze and share monthly and seasonal on-order rollups during and after each buy• Analyze and share weekly and seasonal selling performance for EILEEN FISHER DTC channel and present takeaways on business.&nbsp;• Review data holistically to understand trends, including traffic, email and site data, CRM and marketing performance, and anecdotal store leader feedback to make sound decisions• Present DTC Buy as needed to internal teams and store leaders• Partner with Planning and other teams to assess inventory levels, participate in creating promotional cadence• Partner with the DTC Planning team on monthly store distros and tiering• Assist in organizing team workflow, timelines and meetings• Visit and speak with stores to gain an understanding of the location, space, the customer and develop relationships with store leaders&nbsp;Benefits• Corporate employees work 9/80 schedule (every other Friday off)• Annual Company Bonus Plan• 401(K)• Employee Stock Ownership Plan• Generous Paid Time Off (including holidays &amp; year-end closure, personal observance days, sick/personal)&nbsp;• Comprehensive Health Insurance (medical, dental, FSA &amp; HSA, life ins, etc.)• Flexible Reimbursement Program (PTO related expenses, spa services, fitness/ exercise fees, etc.)• Commitment to wellbeing activities (Employee Assistance Program, wellness)• Clothing Allowance• EILEEN FISHER Friends Discount Program (25% off product) <h4>Required Experience</h4>Education: Bachelors Degree or equivalent experience required&nbsp;• 7-10 years of related experience in the retail or wholesale apparel industry; women's apparel preferred• Experience leading a team/direct report• Highly skilled at creating balanced product assortments• Ability to synthesize many data points to draw conclusions and easily summarize key takeaways• Can easily communicate what is driving our success and what to repeat and expand upon• Ability to think outside the box, creating new product strategies to grow the business• Excellent analytical and mathematical proficiency with strong business and financial analysis skills• High level of experience in using merchandising software and proficiency in Excel• Ability to work in a collaborative environment• Ability to prioritize and handle competing priorities• Strong attention to detail• Strong communication skills&nbsp;Supervises: DTC Associate Buyer &amp; Company Stores Associate BuyerReports to: Senior Director of DTC Buying &amp; Digital MerchandisingHas Contact With: Planning, Merchandising, Digital Merchandising, Digital Site Experience, Visuals, Allocations, Global Sourcing, Marketing, Store Leaders&nbsp;The hiring salary range for this role is $120-135k/yr. dependent upon experience and qualifications. In addition, we offer competitive Total Rewards package. &nbsp;EILEEN FISHER creates simple, sustainable, timeless clothes designed to work together as a system. We make our clothes with intention, supporting people to build their wardrobe meaningfully each season.&nbsp; And we make our clothes to last—and then take them back through our Renew team to be reworn and loved again, or through our Waste No More team, to be remade into entirely new felted designs. We believe in the fundamental potential of every person—our employees, our customers and those who make our clothes—and are committed to cultivating conditions that empower people. It’s all part of our commitment to doing business in a way that helps build a better industry. And a better future. EILEEN FISHER is a certified B Corporation, which means we voluntarily meet high criteria for social and environmental performance, accountability, and transparency.&nbsp;&nbsp;Values Statement:As a founder led Company, our values are deeply embedded in and shape our culture. Our values are a shared responsibility embodied in every position and are intended to be woven into all that we do; how we approach our work and how we interact with one another. Our values support our commitment to Diversity, Equity + Inclusion, and our commitment to Sustainability guides us to protect our limited natural resources, fight climate change, support human rights and social impact, and inspire the fashion industry to embrace circularity.&nbsp;• We are authentic• We thrive in connection• We trust each other• We innovate through creativity• We are committed to the health of the whole• We are united by purpose&nbsp;EILEEN FISHER, Inc. is an equal-opportunity employer and is committed to providing a workplace free from harassment and discrimination. We are committed to recruiting, hiring, training and promoting qualified people of all backgrounds, and make all employment decisions without regard to any protected status.

Eileen Fisher

Buyer (Womens Apparel)

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you’ll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career. Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.The Global Merchant &amp; Network Services (GMNS) organization is responsible for managing relationships with millions of Merchants and Partners around the world that facilitate American Express acceptance and enabling the day-to-day operations of our company’s payment network.&nbsp; The people, processes, and technology that support this vital function are evolving to improve the merchant experience and economics. Within GMNS, the Global Strategy, Operations &amp; Performance (GSOP) team’s mission is to deliver a best-in-class premium merchant member experience that will get merchant to not only accept American Express but openly welcome and recommend us to their customers.The GMNS Data Office is responsible for bringing GMNS critical data elements and applications under the Enterprise Data Management Operating Policy (AEMP70) and Enterprise Data Risk Management Policy (AEMP79) compliance. Our team is dedicated to helping American Express leverage the true value of data through application of Data Management and Governance principles.&nbsp;Role DescriptionAs a Data Steward Delegate, you are part of a team responsible for supporting activities for the day-to-day compliance with the Enterprise Data Management Operating Policy within your domains/business units. You and your team are responsible for identifying critical data, maintaining data definitions, classifying data, supporting data sourcing / usage requests, measuring Data Risk Controls, and confirming Data Incidents are remediated. You will partner across various business units, technology teams, and product/platform teams to define and implement the data governance strategy, supervising and leading data quality, resolving data/platform issues, and driving consistency, usability, and governance of specific product data across the enterprise.Other Primary Responsibilities:<ul><li>Responsible for supporting the Data Steward in identifying data incidents, performing root-cause-analysis of data incidents and driving remediation of audit and regulatory feedback.</li><li>Develop advanced knowledge on the Enterprise Data Management Operating Policy in order to support the Data Steward in the execution of their role. </li><li>Responsible for holistic platform data quality monitoring, including but not limited to key reports.</li><li>Assist in the identification of data risk, working with upstream data providers, downstream business partners, as well as technology teams.</li><li>Support the Data Steward in in the establishment, maintenance, and testing of controls to manage data risk within their business unit.</li><li>Coordinate with Business Units and other Business Unit Data Offices to ensure System level Lineage is documented completely and accurately</li><li>Build advanced platform expertise to influence the identification of critical data elements and contribute to the roadmap to govern the data elements.</li><li>Responsible to partner with the Data Steward in developing and managing the data management roadmap. </li><li>Collaborate with and influence product managers to ensure all new use cases are managed according to policy.</li></ul>Qualifications:<ul><li>Bachelor’s degree in business, analytics, information systems, computer science, engineering, or any other data-related field.</li><li>Strong communications skills.</li><li>Working knowledge of current and upcoming data governance, data management and data product techniques and trends.</li><li>Eagerness to test, learn, fail and improve is crucial.</li><li>Must have a positive, collaborative leadership style with colleague and customer first attitude</li></ul>Preferred Qualifications:<ul><li>Certification as a Data Management Professional (CDMP) or other similar data management certification preferred.</li><li>Certifications and experience working within the Collibra Data Intelligence Platform, MANTA, or other similar Data Governance tools preferred.</li><li>Incident management and reporting, risk/data risk management, data breach management, data classification and handling, data quality monitoring and improvement, and data governance/compliance management experience preferred</li><li>Working knowledge of SQL &amp; Python or other programming language preferred.</li><li>Prior experience with Agile or SAFe project methodologies preferred.</li></ul>Salary Range: $55,000.00 to $110,000.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>*Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.

American Express

Analyst - Data Governance & Management

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.Are you passionate about leading change and inspiring teams to embrace new ways of working? We are seeking a dynamic Senior Manager to join the Value Co-Creation (VCC) Enterprise Program Team. In this role, you’ll be at the forefront of enterprise transformation - driving engagement, fostering alignment, and enabling adoption of new operating models across the American Express product development lifecycle.You’ll serve as a key connector across business, product, and technology teams, helping to shape how we plan, collaborate, and deliver value. This is a highly visible role that blends strategic thinking with hands-on change leadership. The Program Manager will be a member of the VCC Enterprise Program Team (EPT), which operates cross-functionally to lead the overall transformation, including the design and delivery of change management, education, and communications to ensure successful adoption of the new ways of working. Key to the overall program’s success will be the partnerships formed across Technology, Business and Product leaders, as well as portfolio and planning teams, engaging them in the design and implementation of new processes and techniques. What You’ll DoThe Program Manager will be an instrumental thought partner in strategic change management, enabling adoption of new ways of working. Specifically, this colleague will: <ul><li>Design and execute enterprise-wide engagement strategies that build awareness, drive adoption, and sustain behavior change across diverse stakeholder groups.</li></ul><ul><li>Partner with colleagues to create communication plans and feedback loops that support transformation goals.</li></ul><ul><li>Develop and facilitate content-rich experiences including awareness sessions, town halls, and community of practices that promote new ways of working.</li></ul><ul><li>Create and curate enablement materials such as job aids, intranet sites, branded decks, and learning content that support team readiness and reinforce consistent messaging across transformation initiatives.</li></ul><ul><li>Serve as a trusted advisor and visible change champion, providing guidance, answering questions, and supporting leaders and teams as they navigate new ways of working.</li></ul>Qualifications<ul><li>Proven experience in change management, program management, and/or enterprise transformation.</li></ul><ul><li>Experience designing and delivering change enablement strategies in large, matrixed organizations.</li></ul><ul><li>Strong communication and facilitation skills, with a knack for simplifying complex ideas and ability to clearly communicate messages to a variety of audiences across functions and levels.</li></ul><ul><li>Interpersonal and influencing skills with the ability to build cross-functional relationships.</li></ul><ul><li>Proficiency in SharePoint and Microsoft PowerPoint and Excel. </li></ul><ul><li>Bachelor’s degree. &nbsp;</li></ul>Differentiators<ul><li>Background in management consulting or strategic planning.</li></ul><ul><li>Familiarity with agile methodologies, and product development lifecycles.</li></ul><ul><li>Experience working with C-suite or executive-level stakeholders. </li></ul><ul><li>Self-starter and loves working in a lean, fast-paced, environment with the ability to pivot quickly and navigate ambiguity, forming solutions out of white space, </li></ul><ul><li>MBA or advanced degree. </li></ul><ul><li>PROSCI or related Certification&nbsp;</li></ul>Salary Range: $110,000.00 to $190,000.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>Employment eligibility to work with American Express in the United States is required as the company will not pursue visa sponsorship for these positions.&nbsp;

Senior Manager - Program Management, Change & Engagement

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.Global Commercial Services (GCS) is the leading payment issuer and partner for businesses with products and services that help them grow and run their businesses.The GCS Product Analytics team plays a pivotal role within the GCS Products organization by providing advanced analytics and statistical methodologies to driver deep insights into client behavior.Our mission is to inform and shape product strategies and deliver connected, personalized experiences that foster deeper client engagement and drive sustainable, profitable growth.The GCS Products Business Line of Credit (BLOC) Analytics team deploys advanced analytics to drive actionable data-based insights. The Senior Manager, BLOC Product Analytics, is responsible for leading the strategy and execution of BLOC product performance, engagement, and usage metrics to expand and deepen our relationship with customers. This role is responsible for working cross-functionally with product, marketing, credit risk, and finance teams to shape business strategy through data insights. The ideal candidate will bring a unique balance of technical skills combined with a strategic mindset and the ability to communicate effectively.Key Responsibilities:<ul><li>Translate business problems into data strategies and lead analytical workstreams on BLOC customer engagement, usage, and retention by leveraging advanced analytical techniques.</li><li>Create dashboards and ad hoc analysis for BLOC performance tracking.</li><li>Create behavior and financial-based portfolio segmentation, develop segment-based treatment strategies in partnership with other groups, e.g., Marketing and Risk.&nbsp;</li><li>Construct and advise test design, measure results, and continuously apply learnings.</li><li>Monitor key performance indicators for the business while actively promoting awareness to build efficiency and effective self-servicing for internal partners.&nbsp;</li><li>Partner with functional teams to understand products, processes, and competitive environments and develop insights to help grow the business.</li><li>Lead creation of data dictionaries / glossaries / metric definitions to identify, document, and establish best practices for analyzing the BLOC customer base.</li></ul>Critical Factors to Success:<ul><li>Strong analytical skills and an innovative approach to solving practical problems. </li><li>Demonstrated ability to provide insight and accurate judgment in addressing and resolving business challenges and opportunities.&nbsp;</li><li>Sound knowledge of Machine learning algorithms / statistics / data mining and research methods.</li><li>Good understanding of the lending economics. Experience in credit risk functional processes and/or marketing and product analytics is a plus. </li><li>Exceptional verbal, written, and interpersonal communication skills.</li></ul>Minimum Qualifications:<ul><li>Bachelor’s degree required</li><li>3+ years professional experience driving performance optimization through the application of advanced decision sciences.</li><li>Strong hands-on expertise using statistical analysis and data manipulation software/tools (e.g. SAS, SQL, and Big Data analytic techniques).</li><li>Hands-on experience in Business Intelligence tools and dashboards (e.g., Tableau, PowerBI)</li><li>Ability to understand data, synthesize into real world meaning, and break down business problems.</li></ul>Preferred Qualifications:<ul><li>Master’s degree preferred in a quantitative field (e.g., Statistics, Economics, Mathematics, Engineering, Business, Finance, or Computer Science).</li></ul>Salary Range: $90,000.00 to $165,000.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>Employment eligibility to work with American Express in the United States is required as the company will not pursue visa sponsorship for these positions.

Senior Manager - BLOC Product Analytics

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.How will you make an impact in this role?On The Small Business Customer Activation Marketing team, you will be responsible for the HTML build and deployment behind our innovative and experiential marketing journeys and ad hoc emails that are well-composed, on brand and meet the marketing and business objectives, within the guardrails of our Digital Design Systems.&nbsp;This includes the ability to think strategically and communicate technical needs effectively to product and engineering teams. The ideal candidate will also be responsible for the management, scalability and organization of how we use Salesforce Marketing Cloud and our connected products, ensuring the health of our eligibility data.&nbsp;<ul><li>Develop, code, test and problem solve dynamic, mobile first, beautiful emails leveraging HTML, and CSS that tell compelling stories and meet business objectives</li><li>Develop, diagnose and problem solve all logic based AMPScript queries</li><li>Comfortably handle change requests and provide quick and efficient solutions</li><li>Utilize knowledge and research of current email best practices to include others on suggestions for the optimization of design, layout, messaging and deliverability</li><li>Proactively provide, promote and participate in the continuous improvement of structure, processes, and tooling to enable the team to deliver more value</li><li>Deploy marketing, servicing and remediation emails&nbsp;</li></ul>Minimum Qualifications<ul><li>9+ years of email development, deployment, and journey builder experience</li><li>Expertise in Salesforce Marketing Cloud (Exact Target) connected product suite</li><li>Experience supporting banking products</li><li>Strong familiarity with Jira, Email on Acid, Validity, Qualtrics, Figma and Airtable</li><li>Comfort developing SQL queries and AMPscript to support personalization and targeting</li><li>Ability to diagnose and correct cross-browser and front-end development issues</li><li>Knowledge of of CAN-SPAM and e-mail regulatory compliance</li></ul>Preferred Qualifications<ul><li>Proactivity: you take ownership, operate independently, work to remove roadblocks, and are persistent</li><li>Curiosity: you ask questions, love learning, and challenge the status quo</li><li>Flexibility/Adaptability: you adjust quickly to changing priorities and conditions; you cope effectively with complexity and change</li><li>High standards: you strive for flawless execution, and you have an eye for detail</li><li>Logical thinking: you can think in systems and data</li></ul>Salary Range: $110,000.00 to $190,000.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>Employment eligibility to work with American Express in the United States is required as the company will not pursue visa sponsorship for these positions.

Senior Manager- Email Development

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.About the Internal Audit Group at American ExpressOur Internal Audit Group is a worldwide function with 300+ team members and offices across nine countries within American Express. Our mission is to protect and enhance organizational value by providing independent, objective, risk-based assurance, advisory services and to influence the way the company manages risk.We are committed to growing our audit staff significantly as we continue to expand and enhance the Internal Audit Group. Our assurance and risk professionals have diverse backgrounds including internal controls, consumer compliance, technology, operational risk, financial accounting, data analytics, and banking operations. Our audit teams align to key risk areas and business units to ensure IAG can provide comprehensive and risk-based audit coverage. In addition, IAG has a Professional Practices group responsible for managing audit operations, quality, and standards; regulatory relations; reporting; training and professional development; and key internal capabilities and technologies.Key Responsibilities:<ul><li>Support the Internal Audit coverage strategy to effectively assess the Company’s Capital Adequacy/Capital Management within the Treasury function (and supporting Second Line functions).</li><li>Lead and deliver an annual audit plan for this audit portfolio using an integrated auditing approach that considers financial, operational, compliance, and technology risks, among others. This involves understanding the global Treasury strategy, Amex’s product portfolio, and ensuring that the IAG coverage is appropriately designed to evaluate the most salient risks associated with such strategy within Capital Adequacy/Capital Management.&nbsp;</li><li>Lead global audits for the Capital audit portfolio focusing on key financial risk areas including Internal Capital Adequacy Assessment Process (ICAAP), Comprehensive Capital Analysis and Review (CCAR), Balance Sheet and RWA Projections, Scenario Design, Capital Governance, Resolution Planning, and Regulatory Reporting—as well as other enablement functions that support these processes (e.g., Technology, Data Management, Model Risk).&nbsp;</li><li>Set direction and provide oversight during the planning, execution, and reporting phases of all audit engagements in the assigned audit portfolio, including special reviews; and ensure ongoing monitoring activities are effective in capturing existing, upcoming, and emerging risks.&nbsp;</li><li>Drive business and risk insights through the oversight and growth of a portfolio of audit analytics. Ideate, help develop and roll out Data-Driven Audit Procedures for the assigned audit portfolio.</li><li>Establish effective stakeholder relationships and have a strong understanding of AXP’s business model, its products, services, and organizational units. Identify and calibrate the primary sources of risk and design effective audit test plan to assess the control environment.&nbsp;</li><li>Manage a team of audit professionals to execute audit engagements, ongoing monitoring activities and validation of audit and regulatory findings in conformance with professional and department standards and within budgets and deadlines. Ensure team meets all required skills and competencies to audit according to regulatory expectations.&nbsp;</li><li>Effectively coach, teach, mentor, and develop less experienced colleagues and co-sourced resources in geographically diverse locations across all aspects of their role, the audit and analytic lifecycle, audit methodology, best practices, and banking concepts and products (including associated risks and controls).</li><li>Lead meetings with internal stakeholders and contribute to/attend meetings with external stakeholders, including the Company’s regulators.</li></ul><h4>Minimum Qualifications:</h4><ul><li>Bachelors Degree in accounting, economics, finance, or other quantitative fields (e.g., mathematics, statistics, etc.)</li><li>7+ years of relevant work experience with a significant portion in one or two of the following areas:&nbsp; First Line Capital, Second Line Risk Oversight, or Internal Audit at a major financial institution in the U.S</li><li>Working knowledge of applicable regulatory expectations including the OCC’s Heightened Standards.&nbsp;</li><li>Experience validating internal control and regulatory issues; deep understanding of risk assessment concepts to assess and challenge the existing controls framework supporting the management of capital risks.</li><li>Strong judgement and sound decision-making with an ability to challenge management’s assumptions based on knowledge of products, business, and treatment in BAU / Stressed scenarios.</li><li>Knowledge of a bank’s Balance Sheet and products such as the portfolio of high-quality liquid assets, loans, deposits, on and off-Balance Sheet commitments, derivatives and how these products react during periods of stress.</li><li>Experience with data analytic tools, data visualization, key risk indicators (KRIs), key performance indicators (KPIs), and scorecards/dashboards. Ability to break down a complex problem into components, solve them using data analysis, process knowledge and risk/control knowledge, and communicate data analysis, issues, and control recommendations with transparency and integrity.</li><li>Strong written and verbal communication skills that deliver quality, actionable and impactful feedback to management on potential control issues and solutions to close gaps. </li><li>Experience interacting with U.S. regulatory examiners.</li><li>Knowledge and experience in the application of control theory and professional auditing practices including the audit lifecycle.</li><li>Effectively work independently, within a team and across teams in a demanding environment to drive business results, utilizing related project management skills, employing creative thinking, and the ability to work on competing priorities.</li></ul><h4>Preferred Qualifications</h4><ul><li>CFA, CPA, CIA, CRMA certifications preferred.</li></ul>Salary Range: $130,000.00 to $205,000.00 annually + bonus + equity (if applicable) + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.

Audit Director – Capital

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.Team DescriptionThe Global Merchant &amp; Network Services (GMNS) organization is responsible for managing relationships with millions of Merchants and Partners around the world that facilitate American Express acceptance and enabling the day-to-day operations of our company’s payment network.&nbsp; The people, processes, and technology that support this vital function are evolving to improve the merchant experience and economics. Within GMNS, the Global Strategy, Operations &amp; Performance (GSOP) team’s mission is to deliver a best-in-class premium merchant member experience that will get merchant to not only accept American Express but openly welcome and recommend us to their customers.The GMNS Data Office is responsible for bringing GMNS critical data elements and applications under the Enterprise Data Management Operating Policy (AEMP70) and Enterprise Data Risk Management Policy (AEMP79) compliance. Our team is dedicated to helping American Express leverage the true value of data through application of Data Management and Governance principles.&nbsp;Role DescriptionAs a Data Steward Delegate, you are part of a team responsible for supporting activities for the day-to-day compliance with the Enterprise Data Management Operating Policy within your domains/business units. You and your team are responsible for identifying critical data, maintaining data definitions, classifying data, supporting data sourcing / usage requests, measuring Data Risk Controls, and confirming Data Incidents are remediated. You will partner across various business units, technology teams, and product/platform teams to define and implement the data governance strategy, supervising and leading data quality, resolving data/platform issues, and driving consistency, usability, and governance of specific product data across the enterprise.Other Primary Responsibilities: <ul><li>Responsible for supporting the Data Steward in identifying data incidents, performing root-cause-analysis of data incidents and driving remediation of audit and regulatory feedback.</li><li>Develop advanced knowledge on the Enterprise Data Management Operating Policy in order to support the Data Steward in the execution of their role. </li><li>Responsible for holistic platform data quality monitoring, including but not limited to key reports.</li><li>Assist in the identification of data risk, working with upstream data providers, downstream business partners, as well as technology teams.</li><li>Support the Data Steward in in the establishment, maintenance, and testing of controls to manage data risk within their business unit.</li><li>Coordinate with Business Units and other Business Unit Data Offices to ensure System level Lineage is documented completely and accurately</li><li>Build advanced platform expertise to influence the identification of critical data elements and contribute to the roadmap to govern the data elements.</li><li>Responsible to partner with the Data Steward in developing and managing the data management roadmap. </li><li>Collaborate with and influence product managers to ensure all new use cases are managed according to policy.</li></ul>Qualifications:<ul><li>Bachelor’s degree in business, analytics, information systems, computer science, engineering, or any other data-related field.&nbsp;</li><li>4+ years of direct experience relating to creation and execution of formal data governance and/or data management programs.</li><li>Consistent record of understanding business challenges and strategies and connecting those to data and capabilities.</li><li>Strong communications skills.</li><li>Working knowledge of current and upcoming data governance, data management and data product techniques and trends.</li><li>Eagerness to test, learn, fail and improve is crucial.</li><li>Must have a positive, collaborative leadership style with colleague and customer first attitude</li></ul>Preferred Qualifications:<ul><li>Master's Degree preferred.</li><li>Certification as a Data Management Professional (CDMP) or other similar data management certification preferred.</li><li>Certifications and experience working within the Collibra Data Intelligence Platform, MANTA, or other similar Data Governance tools preferred.</li><li>Incident management and reporting, risk/data risk management, data breach management, data classification and handling, data quality monitoring and improvement, and data governance/compliance management experience preferred</li><li>Working knowledge of SQL &amp; Python or other programming language preferred.</li><li>Prior experience with Agile or SAFe project methodologies preferred.</li></ul>Salary Range: $90,000.00 to $165,000.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>Employment eligibility to work with American Express in the United States is required as the company will not pursue visa sponsorship for these positions.

Manager - Data Governance & Management

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.How will you make an impact in this role?Global Compliance and Ethics (GCE), is responsible for establishing and maintaining a robust compliance program that ensures American Express is adhering to laws, regulations, and internal policies while fostering a culture of integrity and effective second line independent Compliance oversight.The Manager, Compliance Risk Assessment Program, supports the development, governance, and operationalization of the enterprise Compliance Risk Assessment (CRA) framework. Operating within the 2nd Line of Defense (2LOD), this role is responsible for supporting the programmatic oversight of CRA activities and ensuring 2LOD assessments are performed consistently and in alignment with compliance and enterprise risk assessment standards.This position does not conduct business-level CRA execution but serves as a key liaison between 2LOD Compliance Risk Management and Compliance officers.Key Responsibilities:<ul><li>Support the implementation and continuous improvement of the CRA methodology and supporting procedures.</li><li>Maintain documentation, templates, and job aids used by business compliance teams.</li><li>Facilitate CRA-related communications, including training sessions, guidance documents, and forums.</li><li>Track CRA execution status across 2LOD and escalate delays or inconsistencies.</li><li>Analyze CRA submissions to identify thematic risks, trends, and opportunities for challenge.</li><li>Assist in the preparation of executive reports and risk summaries for governance committees.</li><li>Participate in the evaluation of CRA tooling and system enhancements.</li><li>Support regulatory, audit, and testing reviews related to the CRA process.</li></ul>Minimum Qualifications:<ul><li>Bachelor’s and/or master’s degree in finance, law, business, or a related field.&nbsp;</li><li>5–7 years of experience in Compliance, Risk, Audit, or related field in financial services.</li><li>Foundational understanding of risk assessment principles, regulatory compliance, and internal control frameworks.</li><li>Highly organized with strong attention to detail and problem-solving skills.</li><li>Strong written and verbal communication capabilities.</li><li>Excellent understanding of compliance risk management frameworks and the three lines of defense model.</li><li>Professional experience in handling Risk Assessments and clear understanding of inherent risk, residual risk and control effectiveness principles.</li><li>Strong leadership and interpersonal skills with the ability to influence and collaborate with people at all levels of the organization.</li><li>Exceptional problem-solving, analytical, and decision-making skills, with the ability to balance business objectives with regulatory requirements.</li><li>Excellent project management and organizational skill, with the ability to manage multiple priorities in a fast-paced environment while maintaining attention to detail.</li><li>Ability to both work independently and collaboratively with team-members and to navigate a complex organization</li><li>Excellent verbal and written communication skills for preparing and delivering reports, presentations, and policy documents.</li><li>Experience in delivering high quality work products, reflecting attention to detail.</li><li>Must be a self-starter flexible, innovative, and adaptive.</li><li>Advanced analytics, PowerPoint and excel skills with an ability to learn new tools quickly.</li></ul>Preferred Qualifications<ul><li>Master’s degree or relevant certifications (e.g., CAMS, CRCM) are a plus.</li><li>Experience supporting enterprise programs or control testing is preferred.</li></ul>Salary Range: $90,000.00 to $165,000.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.

Manager-Compliance Risk Assessment

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.How will you make an impact in this role?Global Compliance and Ethics (GCE), is responsible for establishing and maintaining a robust compliance program that ensures American Express is adhering to laws, regulations, and internal policies while fostering a culture of integrity and effective second line independent Compliance oversight.The Director, Compliance Risk Assessment Program, is a key member of the 2nd Line of Defense (2LOD) Compliance Risk Management team responsible for designing, governing, and overseeing the enterprise-wide Compliance Risk Assessment (CRA) framework. This role supports the consistency, integrity, and strategic execution of the CRA program by providing oversight, guidance, and credible challenges to compliance officers who perform the assessments.This position is not responsible for executing business-level CRAs but ensures the methodologies, tools, and procedures are effectively implemented and aligned to regulatory expectations and internal risk governance standards.Key Responsibilities:<ul><li>Lead the design, enhancement, and maintenance of the enterprise CRA methodology, including inherent risk, control effectiveness, residual risk, and risk aggregation criteria.</li><li>Provide governance and oversight of the CRA lifecycle across all lines of business and legal entities.</li><li>Coordinate and facilitate annual CRA planning cycles, timelines, and reporting deliverables.</li><li>Establish and manage controls to ensure consistent application of CRA methodology across business units.</li><li>Partner with Compliance Officers, Risk SMEs, Operational Risk, Audit, and other stakeholders to review results, identify risk themes, and challenge risk rationales.</li><li>Develop executive reporting and dashboards for Compliance, Risk Committees, and senior leadership.</li><li>Monitor regulatory developments and industry best practices to inform updates to the CRA methodology.</li><li>Provide training, communication, and guidance to ensure awareness and understanding of CRA expectations.</li><li>Support regulatory exams, internal audit reviews, and issue remediation activities related to CRA.</li></ul>Minimum Qualifications:<ul><li>Bachelor’s degree in finance, law, business, or a related field.</li><li>10+ years of experience in Compliance, Risk Management, Internal Audit, or a related field within financial services.</li><li>Strong understanding of regulatory compliance frameworks, enterprise risk management, and control evaluation.</li><li>Experience designing or overseeing risk assessments in a complex, matrixed organization.</li><li>Demonstrated ability to provide effective challenge and influence without direct authority.</li><li>Excellent understanding of compliance risk management frameworks and the three lines of defense model.</li><li>Professional experience in handling Risk Assessments and clear understanding of inherent risk, residual risk and control effectiveness principles.</li><li>Strong leadership and interpersonal skills with the ability to influence and collaborate with people at all levels of the organization.</li><li>Exceptional problem-solving, analytical, and decision-making skills, with the ability to balance business objectives with regulatory requirements.</li><li>Excellent project management and organizational skill, with the ability to manage multiple priorities in a fast-paced environment while maintaining attention to detail.</li><li>Ability to both work independently and collaboratively with team-members and to navigate a complex organization.</li><li>Excellent verbal and written communication skills for preparing and delivering reports, presentations, and policy documents.</li><li>Experience in delivering high quality work products, reflecting attention to detail.</li><li>Must be a self-starter flexible, innovative, and adaptive</li><li>Advanced analytics, PowerPoint and excel skills with an ability to learn new tools quickly.</li></ul>Preferred Qualifications:<ul><li>Master’s degree or relevant certifications (e.g., CAMS, CRCM) are a plus.</li></ul>Salary Range: $130,000.00 to $205,000.00 annually + bonus + equity (if applicable) + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.

558 Full Time Jobs in Woodland Park, NJ, USA