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At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.Resy is the American Express global dining platform. Our mission is to power the world’s best restaurants, using technology to imagine the future of hospitality. Our customers discover the amazing world of restaurants thanks to our content-rich website and innovative mobile app. Our diners are insiders, and we love having them at the table.&nbsp;&nbsp;&nbsp;Resy sits within American Express Global Dining, part of the U.S. Consumer Services organization.The team is responsible for reimagining hospitality and redefining the way restaurants and diners connect through a single network.Interested in joining our team of restaurant-obsessed explorers? Right this way.&nbsp;&nbsp;ABOUT THE ROLE:We are seeking a strategic, collaborative, and customer-focused Director, Global Dining Product Marketing. Reporting to the Vice President, Global Dining Venue &amp; Product Marketing, this leader will define how we position, market, and merchandise our digital products to restaurant and hospitality partners — ensuring strong feature adoption, product utilization, and business impact.The Director will partner closely with Global Dining Product and Business Development, Growth &amp; Retention Marketing, and Sales teams to shape go-to-market strategies and ensure every feature and capability is effectively launched and communicated to venues. This leader will also oversee the development of product narratives, enablement materials, and marketing assets that help venues understand and realize the full value of the Resy and Tock platforms, backed by American Express.Key Responsibilities:Product Marketing Strategy &amp; Positioning<ul><li>Define the product marketing strategy and positioning across Resy and Tock, ensuring a clear and differentiated story for each platform and its capabilities.</li><li>Develop messaging frameworks and value propositions that communicate how our digital tools help restaurants and hospitality venues grow and operate more efficiently.</li><li>Collaborate with Product and Design teams to ensure customer insights and market needs inform product development and go-to-market priorities.</li><li>Partner with cross-functional marketing and communications teams to ensure consistent, compelling storytelling across all B2B touchpoints.</li></ul>Go-to-Market &amp; Feature Launches<ul><li>Lead go-to-market (GTM) strategy and execution for new products and features — from positioning and launch planning to post-launch measurement.</li><li>Develop launch frameworks, playbooks, and campaign plans that support adoption goals across different venue segments and markets.</li><li>Partner with Product and Lifecycle Marketing to ensure feature launches are integrated into venue communications and educational programs.</li><li>Oversee the creation of marketing assets, content, and in-product merchandising that highlight new feature value and drive venue engagement.</li></ul>Adoption, Enablement &amp; Insights<ul><li>Drive product adoption and engagement among venue partners through strategic campaigns, education, and enablement.</li><li>Oversee development of sales and partner enablement materials, including product one-pagers, decks, FAQs, and launch toolkits.</li><li>Collaborate with Sales and Customer Success teams to ensure consistent product storytelling and effective training on new features.</li><li>Partner with the Operations, Insights &amp; Planning teams to monitor adoption metrics, campaign performance, and customer feedback to continuously refine product positioning and go-to-market strategy.</li></ul>Leadership &amp; Collaboration<ul><li>Build and lead a high-performing product marketing team, developing strong go-to-market expertise and cross-functional collaboration skills.</li><li>Serve as the key connector between Product, Marketing, and Sales to ensure alignment on feature readiness, launch timing, and success metrics.</li><li>Represent the voice of the venue across the organization, ensuring product and marketing decisions reflect partner needs.</li></ul>Qualifications:<ul><li>8-10 years of experience in product marketing, go-to-market strategy, or B2B marketing, ideally within a SaaS, technology, or marketplace environment.</li><li>Proven success leading product marketing functions, including positioning, messaging, launch strategy, and adoption marketing.</li><li>Deep understanding of go-to-market frameworks and experience driving measurable product engagement and feature adoption.</li><li>Strong partnership skills with Product, Sales, and Design teams; adept at translating product complexity into clear, compelling marketing stories.</li><li>Experience developing and managing enablement programs and marketing assets for customer-facing teams.</li><li>Excellent leadership, communication, and presentation skills.</li><li>Familiarity with the restaurant and hospitality industry, with an understanding of operator needs and motivations preferred.</li><li>Highly organized, strategic, and comfortable managing multiple priorities in a fast-paced environment.</li><li>Ability to inspire, develop, and drive impact through a high-performing team.</li></ul>You’ll Thrive in This Role If You:<ul><li>Are passionate about restaurant and hospitality venues and / or adjacent business verticals.</li><li>Are passionate about connecting great products to customer value through thoughtful, effective marketing.</li><li>Love leading teams that bridge the gap between product development and customer understanding.</li><li>Enjoy building and scaling new marketing capabilities in a fast-paced, collaborative environment.</li><li>Excel at crafting messaging that inspires adoption and drives results.</li><li>Are motivated by helping restaurants and hospitality venues thrive through innovation and technology within the American Express Global Dining Network.</li></ul>Salary Range: $123,000.00 to $215,250.00 annually + bonus + equity (if applicable) + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.

American Express

Director, Global Dining Product Marketing

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.Joining Amex Tech means discovering and shaping your contribution to something big. Here, you can work alongside talented tech teams and build a unique career with the Powerful Backing of American Express. With a range of opportunities to work with the latest technologies, and a commitment to back the broader engineering community through open source, our mission is to power your success. Because Amex Tech is powered by our technology, our culture, and our colleagues.The U.S. Consumer Services and Membership Digital Experiences Technology (USCDT) team brings together foundational strategic technology capabilities in digital experience engineering (Mobile and Web), AI/ML, marketing technology, enterprise communications, travel and lifestyle, and automation, grounded in our data technology model that prioritizes data governance. It employs a ground-breaking focus with development responsibilities for customer-facing capabilities that deepen and expand digital engagement, as well as core technical capabilities that cut across business lines and customer segments.We are looking for a Manager Assistant who has a passion for details, ability to work autonomously and efficiently, anticipating the leader’s needs, and “connecting the dots” behind the scenes. They will possess outstanding thought leadership, strategic thinking, communication, and organizational skills, and will have a consistent track record of excellence operating independently and within a high performing team environment. This individual will also serve as a thought partner in determining direction for the team, in collaboration with the VP and his team.The Manager Assistant will be responsible for a broad range of activities including strategic, analytic and communications initiatives to help ensure the objectives of the organization are met. Key Responsibilities include:<ul><li>Manage daily internal processes and related coordination with USCDT teams and business partners. &nbsp;</li><li>Work across USCDT leaders and key partners, such as CEG and TWTE, and maintain constant communication with them to ensure successful delivery of internal talent needs, opportunities and processes &nbsp;</li><li>End-to-end creation of impactful and comprehensive communications/presentations for key business reviews with senior management</li><li>Partner with Finance and leadership to manage the tams budget, headcount, and expenses. &nbsp;</li><li>Prepare business reviews, financial forecasts, and performance reports for senior leadership &nbsp;</li><li>Play a key role in driving the goals of the team, including oversight of key special projects and initiatives</li><li>Ensure effective flow of information and communications with the team</li><li>Increase the efficiency of existing processes and procedures to enhance the organization’s internal capacity &nbsp;</li><li>Bring a sharp project management approach to all tasks and anticipate project risks and issues to avoid compromising delivery</li><li>Lead general project management and special projects requiring analysis and data consolidation.</li><li>Plan and manage the logistics of important high-profile events, such as Town Halls and quarterly leadership team meetings, and colleague engagement events</li><li>Evaluating and developing insights on opportunities that influence the strategic direction of projects</li><li>Build strong working relationships across the USCDT org, and with key partners, to enhance collaboration and problem solving, and generate solutions to deliver results Qualifications</li></ul>The ideal candidate will be a highly motivated self-starter who is able to provide strategic thought leadership and lead projects with limited guidance. The individual must be composed, organized, culturally aware and a strong communicator who can effectively multitask and prioritize as needs evolve. Additional qualifications include:<ul><li>Demonstrated ability to get results, think strategically and holistically</li><li>Demonstrated project management, organization and planning skills applied in a fast paced, multi-tasking environment &nbsp;</li><li>A self-starter who can lead projects with autonomously</li><li>Passion, energy, personal accountability and a desire to learn and grow as a leader</li><li>Excellent interpersonal, judgment, communication and follow through skills</li><li>Solid analytical and financial acumen</li><li>Outstanding written and verbal communication skills with focus on precision and command of corporate protocol</li><li>Consistent track record of taking complex technical information and translate it into clear communications (presentations/memos) for a variety of audiences</li><li>A great teammate who can build consensus and work across a large and diverse organization</li><li>Demonstrated ability to learn quickly, work effectively in ambiguous situations, and a willingness to take charge to drive results</li><li>Ability to prioritize tasks and projects simultaneously, with great follow-up and attention to detail, and work well in a fast paced and dynamic environment</li><li>Demonstrated knowledge of project and process management</li><li>Proactive collaboration with ability to build trust through transparency of information and delivering on commitment</li><li>Demonstrated relationship skills with proven track record to influence without authority</li><li>Never settle for being “good enough” and able to work well under pressure in a changing environment</li><li>Prior experience in Technology, Product or Portfolio related team is preferred</li><li>7 to 11 years of relevant work experience&nbsp;</li></ul>Salary Range: $89,250.00 to $150,250.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.&nbsp;

Manager Assistant - Amex Offers

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.&nbsp;Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.&nbsp;You Lead the Way. We’ve Got Your Back.With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.Join Team Amex and let's lead the way together.The American Express Corporate Affairs &amp; Communications (CA&amp;C) team is a strategic function that works to enhance and protect the continued strength of the American Express brand through public relations, social media and content, colleague communications and corporate sustainability (CS) initiatives.How will you make an impact in this role?<ul><li>Ensure adherence to all Sustainability and Community Impact procedures (e.g., Global Giving, Gift Matching, Grant Making, Greenhouse Gas Inventory, etc.) and ensure that all controls are being executed appropriately for the Corporate Sustainability team.</li><li>Develop close relationships with key colleagues within the Corporate Sustainability team and approach strategy discussions with a risk mindset.</li><li>Oversee Corporate Sustainability Governance channels (e.g., AEMP 22 Governance Mailbox) and ensure relevant requests are routed to the appropriate stakeholders for actioning.</li><li>Work closely with Process Management team to address any gaps and/or changes to established processes and assist with determining a process resolution.</li><li>Partner with Governance team to ensure all relevant regulatory/policy mandates are being implemented across all applicable department owned/managed processes.</li></ul>Minimum Qualifications:<ul><li>3+ years of experience in Risk Management and/or Governance</li><li>Strong understanding of Operational Risk Management</li><li>Proven success at developing and executing strategies that better identify, communicate, and manage risk</li><li>Strong problem-solving skills; ability to see the big picture with attention given to critical details</li><li>Excellent relationship, collaboration, and presentation skills with ability to interact and influence leaders across all levels and teams in a matrixed organization</li><li>Self-confident with a strong sense of integrity and the ability and willingness to challenge and be challenged</li><li>Ability to communicate key risks to colleagues, business partners, and senior leaders</li><li>Bachelor’s degree required or equivalent&nbsp;</li></ul>Preferred Qualifications:<ul><li>Demonstrated ability to navigate and/or understand complex organizational structures</li><li>Willingness and ability to understand the underpinning of procedures and processes and determine root causes of issues</li><li>Demonstrated ability to successfully manage multiple priorities under pressure</li><li>Strong business acumen and demonstrated thought leadership</li><li>Proven ability to adjust quickly to shifting priorities and provide clarity in ambiguous situations</li><li>MBA or advanced degree</li></ul>Salary Range: $89,250.00 to $150,250.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>Employment eligibility to work with American Express in the United States is required as the company will not pursue visa sponsorship for these positions.&nbsp;

Risk Manager - Corporate Sustainability

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.Our Internal Audit Group is a worldwide function with 300+ team members and offices across nine countries within American Express. Our mission is to protect and enhance organizational value by providing independent, objective, risk-based assurance, advisory services and to influence the way the company manages risk.We are committed to growing our audit staff significantly as we continue to expand and enhance the Internal Audit Group. Our assurance and risk professionals have diverse backgrounds including internal controls, consumer compliance, technology, operational risk, financial accounting, data analytics, and banking operations. Our audit teams align to key risk areas and business units to ensure IAG can provide comprehensive and risk-based audit coverage. In addition, IAG has a Professional Practices group responsible for managing audit operations, quality, and standards; regulatory relations; reporting; training and professional development; and key internal capabilities and technologies.We are seeking an experienced Audit Manager with a strong interest and expertise in capital planning and treasury functions who understands and applies US regulatory requirements specific to Capital Planning, including SR 15-19, Regulation Q, Regulation Y, the Enhanced Prudential Standards (Regulation YY), SR 12-7 throughout audit execution.Key Responsibilities<ul><li>Serve as Auditor in Charge (AIC) on low-risk audits, managing the audit engagement end-to-end, planning audit projects, defining objectives and scope, and coordinating with control groups, external auditors, stakeholders, and regulators to ensure effective execution; conduct L1 reviews; serve as the primary audit client contact</li><li>Analyze / review audit results and documentation to evaluate effectiveness and efficiency, synthesizing audit findings</li><li>Lead audit client meetings and walkthroughs</li><li>Develop test steps, audit findings, and the audit report in accordance with IAG policies and procedures</li><li>Guide team on how to validate and execute corrective actions / Management Action Plans (MAPs) are impactful, sustainable, and improve the control environment of the business unit</li><li>Support business monitoring activities with audit leadership, tracking key metrics to identify control issues and trends; stay up to date with evolving industry trends, external news and regulatory changes, and analyze the impact to the business</li><li>Delegate tasks to team members; guide auditors in assessing risks, evaluating control design, and executing audit tests; review and provide feedback on work papers</li><li>Effectively coach, teach, mentor, and develop less experienced colleagues and co-sourced resources in geographically diverse locations across all aspects of their role, the audit and analytic lifecycle, audit methodology and best practices</li><li>Conduct post-audit feedback discussions with audit team members to provide actionable feedback, support development, and recognize accomplishments</li><li>Guide team to proactively and routinely communicate task status, roadblocks, challenges, suggesting potential solutions to the team</li></ul>Minimum Qualifications<ul><li>5+ years of relevant experience</li><li>Prior experience working at a Big Four / G-SIB</li><li>Subject matter expertise of US regulatory requirements relating to capital (e.g. CCAR, SR 15-19, Regulation Q, the Enhanced Prudential Standards (Regulation YY)</li><li>Demonstrates strong written and verbal communication skills to deliver deliverables with quality, and actionable value-add feedback to management on issues, opportunity areas, and deficiency solutions&nbsp;</li><li>Effectively leads a team in a fast-paced environment to drive business results, utilizing related project management skills, employing creative thinking, and the ability to work on competing priorities</li><li>Applies critical thinking to break-down complex problems into components, and solve using data analysis, process, risk control knowledge, and experience to drive risk-based conclusions and decisions</li><li>Applies control theory and professional auditing practices throughout the audit lifecycle</li><li>Understands regulations, regulatory risks, accounting, and financial industry best practices relevant to the business, including emerging technology and data considerations, and incorporates into the audit approach to enhance outcomes</li></ul>Preferred Qualifications<ul><li>Audit experience</li><li>CFA, CPA, CIA, CRMA certifications&nbsp;</li><li>Knowledge of other Treasury risk areas (e.g. ALM, liquidity risk)&nbsp;</li><li>Experience with data analytic tools, data visualization, key risk indicators (KRIs), key performance indicators (KPIs), information systems / technology, and scorecards / dashboards, etc.</li><li>Interest in working with data, interpreting results, analytic best practices and experience with data analytics tools and data visualization</li><li>Experience interacting with U.S. regulatory examiners</li></ul>Salary Range: $103,750.00 to $174,750.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.

Treasury Audit Manager - Capital

<h3>Job Description:</h3>The Alternative Investments (AI) Technology team under the Brokerage Recordkeeping Technology (BRT) organization is seeking a highly motivated Engineering Leader to build a team of developers focused on delivering a set of new functionalities for our AI platform. This team will partner closely with FI as well as and OSG to analysis, prototype and ultimately deliver solution(s) leveraging technology such as: AWS, Oracle RDS, Java. <ul><li>Experience building, managing, and leading a team of developers</li><li>Ability working in an Agile mode</li><li>Experience with a variety of modern programming languages and frameworks</li><li>Experience working with CI/CD pipeline, EKS, Docker, Jenkins, Udeploy, GitHub, Jenkins, Stash, Artifactory, Terraform, etc.</li><li>Experience with Oracle SQL, PL/SQ and database normalization</li></ul>The base salary range for this position is $110,000-222,000 USD per year. Placement in the range will vary based on job responsibilities and scope, geographic location, candidate’s relevant experience, and other factors.Base salary is only part of the total compensation package. Depending on the position and eligibility requirements, the offer package may also include bonus or other variable compensation. We offer a wide range of <a href="https://jobs.fidelity.com/benefits/" target="_blank">benefits</a> to meet your evolving needs and help you live your best life at work and at home. These benefits include comprehensive health care coverage and emotional well-being support, market-leading retirement, generous paid time off and parental leave, charitable giving employee match program, and educational assistance including student loan repayment, tuition reimbursement, and learning resources to develop your career. Note, the application window closes when the position is filled or unposted.Please be advised that Fidelity’s business is governed by the provisions of the Securities Exchange Act of 1934, the Investment Advisers Act of 1940, the Investment Company Act of 1940, ERISA, numerous state laws governing securities, investment and retirement-related financial activities and the rules and regulations of numerous self-regulatory organizations, including FINRA, among others. Those laws and regulations may restrict Fidelity from hiring and/or associating with individuals with certain Criminal Histories.Most roles at Fidelity are Hybrid, requiring associates to work onsite every other week (all business days, M-F) in a Fidelity office. This does not apply to Remote or fully Onsite roles.<h3>Certifications:</h3>Series 99 - FINRA<h3>Category:</h3>Information Technology

Fidelity Investments

Engineering Leader

<h3>Job Description:</h3>The Role Director, Talent Sourcing Partner - Alternatives We are seeking a strategic and research-driven Director, Talent Sourcing Partner- Alternatives to join our team, focused on identifying, engaging, and cultivating top-tier talent in the alternative investment space. This role is ideal for someone who thrives in a fast-paced, intellectually rigorous environment and has a deep understanding of the nuances of private markets, hedge funds, real assets, and other alternative strategies.Market Intelligence &amp; Research<ul><li>Conduct in-depth market mapping and competitive intelligence to identify talent pools across alternative investment sectors.</li><li>Analyze industry trends, compensation benchmarks, and organizational structures to inform sourcing strategies.</li><li>Maintain and continuously update talent pipelines for key investment functions.</li></ul>Candidate Development &amp; Engagement<ul><li>Build and nurture relationships with high-potential candidates, including passive talent, through personalized outreach and long-term engagement strategies.</li><li>Partner with hiring managers and investment leaders to understand team needs, role requirements, and cultural fit.</li><li>Screen and assess candidates for technical expertise, leadership potential, and alignment with firm values.</li></ul>Strategic Partnership<ul><li>Collaborate with HR Business Partners and senior leadership to forecast hiring needs and develop proactive sourcing plans.</li><li>Provide consultative guidance on talent availability, market conditions, and sourcing best practices.</li><li>Support diversity, equity, and inclusion initiatives through targeted outreach and inclusive sourcing strategies.</li></ul>Process Optimization<ul><li>Leverage data and analytics to track sourcing effectiveness, pipeline health, and time-to-fill metrics.</li><li>Utilize ATS and CRM tools to manage candidate records, communications, and reporting.</li><li>Continuously refine sourcing techniques and tools to improve efficiency and candidate experience.</li></ul>The Experience and Skills You Bring<ul><li>Bachelor’s degree.</li><li>5+ years of experience in talent acquisition, recruiting, or executive search within the financial services industry, preferably focused on alternative investments.</li><li>Strong understanding of investment roles and structures across private equity, hedge funds, real estate, infrastructure, and credit.</li><li>Exceptional research, networking, and relationship-building skills.</li><li>Proficiency in sourcing tools, databases, and professional networks.</li><li>High level of discretion, professionalism, and strategic thinking</li></ul>Note: Fidelity is not providing immigration sponsorship for this position The base salary range for this position is $103,000-211,000 USD per year. Placement in the range will vary based on job responsibilities and scope, geographic location, candidate’s relevant experience, and other factors.Base salary is only part of the total compensation package. Depending on the position and eligibility requirements, the offer package may also include bonus or other variable compensation. We offer a wide range of <a href="https://jobs.fidelity.com/benefits/" target="_blank">benefits</a> to meet your evolving needs and help you live your best life at work and at home. These benefits include comprehensive health care coverage and emotional well-being support, market-leading retirement, generous paid time off and parental leave, charitable giving employee match program, and educational assistance including student loan repayment, tuition reimbursement, and learning resources to develop your career. Note, the application window closes when the position is filled or unposted.Please be advised that Fidelity’s business is governed by the provisions of the Securities Exchange Act of 1934, the Investment Advisers Act of 1940, the Investment Company Act of 1940, ERISA, numerous state laws governing securities, investment and retirement-related financial activities and the rules and regulations of numerous self-regulatory organizations, including FINRA, among others. Those laws and regulations may restrict Fidelity from hiring and/or associating with individuals with certain Criminal Histories.Most roles at Fidelity are Hybrid, requiring associates to work onsite every other week (all business days, M-F) in a Fidelity office. This does not apply to Remote or fully Onsite roles.<h3>Certifications:</h3><h3>Category:</h3>Human Resources

Director, Talent Sourcing Partner - Alternatives

<h3>Job Description:</h3>Principal Quantitative Developer The RoleAs one of the principal quant developer on the team, you blend investment management and technical expertise with a passion for delivering results. You will be ‘embedded’ within the quantitative research team and you will partner with the investment teams on various projects including portfolio construction, risk management, and alpha research. You will contribute to build high quality, robust, and efficient analytical solutions that will help in defining risk for the alternative investment processes.The Expertise and Skills You Bring<ul><li>Bachelor's degree (or above) in a quantitative or computational field such as Statistics, Computer Science or Applied Mathematics</li><li>6 + years of experience in analytical models and working with investment professionals</li><li>Domain knowledge in either equities, fixed income or alternative asset classes</li><li>Deep understanding of quantitative techniques and methods, statistics and econometrics – including probability, linear regression and time series data analysis</li><li>Proven track record in hands-on development of analytical solutions</li><li>Full-stack software development knowledge.</li><li>Technical and programming skills including Python, SQL and Linux.</li><li>Ability to effectively communicate with multiple stakeholders, including fundamental and quantitative researchers, technology partners and senior management</li><li>Intelligently apply advanced analytics and quantitative concepts to support investment needs and develop new solutions. </li><li>Lead the implementation of a research project through the entire software development lifecycle utilizing a full-stack implementation.</li><li>Add scale, rigor, and repeatability to research through software development best practices.</li><li>Assist Research teams in developing new models and products that will provide an advantage to the organization in the marketplace. </li><li>Adept at detecting scope changes and escalating issues</li></ul>The TeamQuantitative Development team is part of Asset Management’s Quantitative Research &amp; Investment Technology group that partners with the investment teams in Fidelity Asset Management Solutions on various projects including portfolio construction, risk management, and alpha research. We create high quality, robust, and efficient high-responsive solutions that are used to enhance Fidelity productivity and decision-making processes.Company Overview At Fidelity, we are passionate about making our financial expertise broadly accessible and effective in helping people live the lives they want! We are a privately held company that places a high degree of value in creating and nurturing a work environment that attracts the best talent and reflects our commitment to our associates. We are proud of our diverse and inclusive workplace where we respect and value our associates for their unique perspectives and experiences. For information about working at Fidelity, visit FidelityCareers.com. Fidelity Investments is an equal opportunity employer.Fidelity will reasonably accommodate applicants with disabilities who need adjustments to complete the application or interview process. Please email us at <a href="mailto:accommodations@fmr.com" target="_blank">accommodations@fmr.com</a> or call 800-835-5099, prompt 2, option 2 if you would like to request an accommodation.LocationBoston, New JerseyThe base salary range for this position is $107,000-216,000 USD per year. Placement in the range will vary based on job responsibilities and scope, geographic location, candidate’s relevant experience, and other factors.Base salary is only part of the total compensation package. Depending on the position and eligibility requirements, the offer package may also include bonus or other variable compensation. We offer a wide range of <a href="https://jobs.fidelity.com/benefits/" target="_blank">benefits</a> to meet your evolving needs and help you live your best life at work and at home. These benefits include comprehensive health care coverage and emotional well-being support, market-leading retirement, generous paid time off and parental leave, charitable giving employee match program, and educational assistance including student loan repayment, tuition reimbursement, and learning resources to develop your career. Note, the application window closes when the position is filled or unposted.Please be advised that Fidelity’s business is governed by the provisions of the Securities Exchange Act of 1934, the Investment Advisers Act of 1940, the Investment Company Act of 1940, ERISA, numerous state laws governing securities, investment and retirement-related financial activities and the rules and regulations of numerous self-regulatory organizations, including FINRA, among others. Those laws and regulations may restrict Fidelity from hiring and/or associating with individuals with certain Criminal Histories.Most roles at Fidelity are Hybrid, requiring associates to work onsite every other week (all business days, M-F) in a Fidelity office. This does not apply to Remote or fully Onsite roles.<h3>Certifications:</h3><h3>Category:</h3>Information Technology

Principal Quant Developer

Astound is a leading provider of internet, WiFi, mobile, and TV services, dedicated to connecting communities and empowering lives through innovative technology.&nbsp; We also keep businesses connected with dependable fiber infrastructure and internet solutions backed by award-winning service, helping organizations thrive in an increasingly connected world. At the forefront of digital transformation, we continuously evolve our offerings to meet the dynamic needs of our customers—delivering reliable connectivity and groundbreaking digital experiences.Our commitment to excellence extends beyond infrastructure. We invest in our people through personalized training, coaching, and a supportive work environment that fosters growth and opportunity. Employees are empowered to represent a superior telecommunications company while making a meaningful impact in the communities we serve. We offer a robust benefits package that includes rewards, recognition programs, and employee discounts—ensuring our team members are supported in both their professional and personal journeys. At Astound, we believe in creating astounding possibilities for everyone, everywhere.Position Overview:The Social Media Manager is responsible for leading and executing comprehensive social media strategies to drive brand awareness, engagement, and growth across multiple platforms. This role involves&nbsp; overseeing the end-to-end process of marketing campaigns, content cycles, and editorial calendars. The Social Media Manager will leverage analytics, trends, and social media disciplines to ensure cohesive, impactful social media initiatives.A Day in the Life of the Social Media Manager:<ul><li>Partner with Sr. Manager, to run national, regional and local campaigns; looking for synergies across digital channels and holistic marketing programs.</li><li>Support Social Media strategy and overall business plans with ideation, continual learning, and excellence in execution</li><li>This role leads and executes day-to-day Social Media operations, overseeing the production and review process of all organic/boosted Social Media content and associated assets to ensure consistent and cohesive on-brand content across channels.</li><li>Manage the B2C Facebook, Instagram, LinkedIn, YouTube, X handles and editorial calendars for short and long-term planning and publishing.</li><li>Analyze social media &amp; campaign performance using data-driven insights, report on key performance indicators (KPIs), and identify opportunities for optimization and growth.</li><li>Project Manage and direct the creation and editing of Social Media content, including: short-form copy, optimized imagery and Social-first video. Themes may include, but are not limited to: brand/PR, entertainment and streaming, products and services, DE&amp;I and community.</li><li>Develop and deploy engaging Social Media-optimized campaigns aligned to the overall Social Media strategy: UGC, contests/giveaway, community initiatives/events, DEI, relevant entertainment themes and more.</li><li>Supports Sr. Manager with national/brand Influencer, UGC and brand ambassador programs.</li><li>Project Manage and direct the creation and editing comprehensive Social Media content, including: short-form copy, optimized imagery and Social-first video. Themes may include, but are not limited to: brand/PR, entertainment and streaming, products and services, DE&amp;I and community.</li><li>Nurtures and grows the brand’s Social Media community by deploying modern trends tailored to each platform and audience.</li><li>Actively follows industry trends and best practices to continuously progress Social Media Marketing and overall business objectives.</li><li>Other Duties as assigned.</li></ul>What You Bring to the Table:<ul><li>3-5 years of experience in Digital Marketing for a national brand with explicit experience in Social Media management, Content Marketing, PR/Communications and video.</li><li>3-4 years of experience in hands-on Social Media content production (short-form writing, images, animations and/or video content) for a mid/large sized company.</li><li>2-3 years of proven Project Management experience.</li><li>Prior experience using Social Media Management tools and Project Management software (e.g., Sprout Social, Sprinklr, Wrike, Asana etc.)</li><li>Experience in telecommunications/mobile/internet/technology industry is preferred.</li><li>Able to work independently within a fast-paced, innovative environment with a strong ability to manage multiple streams of work across campaigns/channels.</li><li>Exceptional communications and interpersonal skills.</li><li>Familiarity with Adobe CC or equivalent content/video editing tools.</li><li>Familiarity with SEO and cross-channel digital marketing fundamentals and content/video editing tools.</li><li>Proficient in the utilization of all the Microsoft Office Suite programs, including, but not limited to MS Word, PowerPoint, Outlook and Excel.</li></ul>Education:<ul><li>Bachelor’s degree in Digital Marketing, Digital Communications, Integrated Marketing, Business, or related field.</li><li>Master’s Degree in Business (MBA) or related field is preferred.</li><li>PMI Certification is preferred.</li></ul>We're Proud to Offer a Comprehensive Benefits Package Including:<ul><li>401k retirement plan, with employer match</li><li>Insurance options including: medical, dental, vision, life and STD insurance</li><li>Paid Time Off/Vacation: Starting at 80 hours per year, and increases based on tenure with the organization</li><li>Floating Holiday: 40 hours per year</li><li>Paid Holidays: 7 days per year</li><li>Paid Sick Leave: Astound allows a number of paid sick hours per calendar year and varies based on state and/or local laws</li><li>Tuition reimbursement program</li><li>Employee discount program</li></ul>*Benefits listed above are for regular full-time position&nbsp;Base Salary: The base salary range in NY, DC, MA, IL, NJ, and TX for this position is $80,000 - $90,000 (annually). The base pay range represents the low and high end of the hiring range for this job. Actual pay will vary and may be above or below the range based on various factors including but not limited to relevant skills, experience, and capabilities. It is specific to NY, DC, MA, IL, NJ, and TX and may not be applicable to other locations.Our Mission Statement:* Take care of our customers* Take care of each other* Do what we say we are going to do* Have fun&nbsp;Diverse Workforce / EEO:&nbsp;Astound is proud to be an Opportunity Employer, and we are dedicated to cultivating an inclusive workplace where employees feel valued, respected, and empowered. Discrimination of any kind has no place here. We are committed to providing equal opportunities for all employees and applicants, regardless of race, color, religion, sex, gender, pregnancy, childbirth and related conditions, national origin, age, physical and mental disability, marital status, sexual orientation, genetic information, military or veteran status, citizenship, or other status or characteristic protected by applicable law. We strive to create a culture that celebrates our differences and promotes fairness and inclusivity in all aspects of our business.FCO (For San Francisco Candidates Only):&nbsp;Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. &nbsp;CCPA Employee Privacy Policy (For California Candidates Only):&nbsp;<a href="https://www.astound.com/wp-content/uploads/2023/09/CCPA-Employee-Privacy-Notice.pdf&amp;nbsp" target="_blank">https://www.astound.com/wp-content/uploads/2023/09/CCPA-Employee-Privac…</a>;

Astound Broadband

Astound

Social Media Manager

At American Express, our culture is built on a 175-year history of innovation, sharedvaluesand Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.About the RoleAs part of the Global Merchant &amp; Network Services group (GMNS), the Network &amp; Acquirer Solutions (NAS) team is at the core of American Express, uniquely positioned to support every business unit and customer across the Enterprise. The American Express Network enables over $1.6 trillion in annual spend, serving our Issuers and Acquirers in more than 170 markets worldwide. We are driving a strategic, multi-year Enterprise Payments program to bring all payments together into a center of excellence to drive operational excellence for payment execution, enable innovative payment products, services, and capabilities to be built effectively and efficiently, support our BU strategies more closely, and deliver on our customers’ evolving payment needs.This newly created role of Director, Product Operations is an exciting opportunity to establish and lead the risk, control, and compliance oversight program within the Enterprise Payments Center of Excellence (COE). The incumbent will play a key leadership role in shaping the team and operational foundation of a newly formed function that supports the enterprise-wide modernization of payment execution and governance.The Director-Product Operations will focus on driving excellence in RCSA (Risk and Control Self-Assessment), Network Rules compliance, Regulatory compliance, and the creation and maintenance of an audit-ready product documentation repository. This role is ideal for a forward-thinking leader with a passion for operational rigor, strong governance practices, and proactive compliance management.As this team is in the process of being formed, the successful candidate must be comfortable working in a dynamic environment where priorities and responsibilities may evolve:<ul><li>The governance team is responsible for a broad range of product operations and risk oversight initiatives, including Operational Risk Events, issue management, audits and exams, new product approval processes, operational resiliency, and other governance-related functions.</li><li>Flexibility, adaptability, and a willingness to take on new tasks as the organization grows will be key to success</li></ul>Key Responsibilities<ul><li>Lead the design, implementation, and continuous improvement of RCSA processes, ensuring effective identification, assessment, and mitigation of operational risks.</li><li>Oversee Network Rules and regulatory compliance, ensuring all activities align with applicable payment scheme rules (e.g., Nacha, SEPA, The Clearing House, and other network standards).</li><li>Develop, implement, and maintain a comprehensive governance framework for payment operations that ensures full compliance with regulatory and payments scheme rules requirements.</li><li>Create and manage an audit-ready repository of product documentation, policies, and procedures to support regulatory, risk, and compliance readiness across the organization.</li><li>Partner with cross-functional teams to strengthen enterprise compliance across all three lines of defense and support a culture of risk awareness and accountability.</li><li>Monitor changes in regulatory and scheme requirements, assess impacts to Amex operations, and lead readiness initiatives to ensure timely and compliant adoption.</li><li>Collaborate with Product, Risk, Compliance, Legal, and Audit teams to ensure cohesive governance, consistent processes, and effective communication across all stakeholder groups.</li><li>Foster a culture of operational excellence and compliance through training, consultation, and hands-on leadership.</li></ul>Requirements / Qualifications:<ul><li>Experience: Minimum of 10 years in global non-card payments (ACH, wire, RTP, etc.), ideally within Risk Management, Compliance, or Operational Excellence functions.</li><li>Regulatory expertise: Deep understanding of the regulatory and network rules landscape affecting payment systems, including AML, KYC, OFAC, PSD2, and Nacha/SEPA frameworks.</li><li>RCSA expertise: Proven experience designing and executing effective RCSA programs or equivalent control frameworks.</li><li>Program management: Demonstrated success leading cross-functional governance or compliance programs within large-scale or regulated environments.</li><li>Analytical mindset: Strong analytical and problem-solving skills with the ability to identify process improvements and proactively address risk exposures.</li><li>Collaboration: Ability to build and maintain relationships across multiple lines of defense and influence stakeholders at all levels.</li><li>Communication: Excellent written and verbal communication skills with proven ability to prepare and present materials to executive audiences.</li><li>Certification: Accredited ACH Professional (AAP) certification is strongly preferred.</li></ul>Salary Range: $144,250.00 to $256,250.00 annually + bonus + equity (if applicable) + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit ourColleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>Employment eligibility to work with American Express in the United States is required as the company will not pursue visa sponsorship for these positions

Director-Enterprise Payments Product Operations

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.As part of the Global Merchant &amp; Network Services group (GMNS), the Network &amp; Acquirer Solutions (NAS) team is at the core of American Express, uniquely positioned to support every business unit and customer across the Enterprise. The American Express Network enables over $1.6 trillion in annual spend, serving our Issuers and Acquirers in more than 170 markets worldwide. We are driving a strategic, multi-year Enterprise Payments program to bring all payments together into a center of excellence to drive operational excellence for payment execution, enable innovative payment products, services, and capabilities to be built effectively and efficiently, support our BU strategies more closely, and deliver on our customers’ evolving payment needs.About the RoleThis newly created role of Sr. Manager, Enterprise Payments Product Operations is an exciting opportunity to contribute to and support critical business operations for Enterprise Payments.This newly created role of Sr. Manager, Enterprise Payments Product Operations is an exciting opportunity to contribute to and support critical business operations for Enterprise Payments.The successful candidate will play a key role in risk management, control oversight, and governance activities, with a strong focus on RCSA (Risk and Control Self-Assessment) execution and ongoing risk monitoring. The role will also contribute to other product operations and risk oversight initiatives such as issue management, new product approvals, and operational readiness—ensuring the delivery of compliant, resilient, and well-governed payment solutions.This newly created role of Sr. Manager, Enterprise Payments Product Operations is an exciting opportunity to contribute to and support critical business operations for Enterprise Payments.The successful candidate will play a key role in risk management, control oversight, and governance activities, with a strong focus on RCSA (Risk and Control Self-Assessment) execution and ongoing risk monitoring. The role will also contribute to other product operations and risk oversight initiatives such as issue management, new product approvals, and operational readiness—ensuring the delivery of compliant, resilient, and well-governed payment solutions.As this team is in the process of being formed, the successful candidate must be comfortable working in a dynamic environment where priorities and responsibilities may evolve. The governance team is responsible for a broad range of product operations and risk oversight initiatives, including operational risk events, issue management, audits and exams, new product approval processes, operational resiliency, and other governance-related functions. Flexibility, adaptability, and a willingness to take on new tasks as the organization grows will be key to success.Key Responsibilities<ul><li>Lead and execute RCSA (Risk and Control Self-Assessment) activities — identify, assess, and monitor risks, ensuring controls are effectively designed and implemented.</li><li>Perform ongoing refresh and annual updates of RCSA, ensuring control effectiveness is maintained and emerging risks are addressed.</li><li>Support other RAUs’ RCSAs by providing input where the team acts as a process owner or relier, ensuring alignment and transparency across functions.</li><li>Perform quality assurance on documentation, risks, and controls to ensure accuracy and completeness.</li><li>Serve as a subject-matter expert in control management, supporting product lifecycle activities, governance reviews, and approvals.</li><li>Use data and analytics to identify trends, monitor control effectiveness, and detect potential systemic risks or process weaknesses.</li><li>Partner across Product, Risk, Compliance, and Control Management teams to strengthen the control environment and promote consistent governance practices.</li><li>Support operational readiness and new product approval processes, ensuring control requirements and compliance considerations are met prior to launch.</li><li>Identify and implement process improvements to streamline workflows, eliminate bottlenecks, and enhance efficiency within product operations.</li><li>Assist in other risk oversight and product operations initiatives as needed to support broader enterprise priorities.Minimum Qualifications</li><li>Strong understanding of RCSA processes, operational risk frameworks, and control programs.</li><li>Experience with global non-card payments (ACH, wire, RTP) preferred.</li><li>Familiarity with operational risk concepts, tools, and methodologies.</li><li>Analytical mindset with strong problem-solving and process improvement skills.</li><li>Proven ability to work autonomously and adapt quickly to shifting priorities and multiple demands.</li><li>Strong project management skills for delivering results in complex, matrixed environments.</li><li>Excellent interpersonal and collaboration skills; able to influence and build relationships across functions and levels.</li><li>Strong written and verbal communication and presentation skills, with the ability to tailor messaging for multiple audiences.</li><li>Proficient with power point and excel for basic reporting, tracking and presentations.</li><li>Effective time management and prioritization skills.</li><li>A proactive, resilient, and positive attitude.</li></ul>Salary Range: $123,000.00 to $215,250.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions

377 Full Time Jobs in Yonkers, NY, USA