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American Express Company seeks Managers, Risk Management to develop business strategies and risk management solutions, leveraging commercial or consumer bureau data. Analyze structured and unstructured data and translate data using statistical, financial, machine learning, or business intelligence techniques. Collaborate with technology and other groups on integration and implementation of risk management policies and business strategies. Identify and evaluate new data sources (regulated and non-regulated) that could add incremental profitability to American Express’s products/services. Utilize industry and internal best practices and incorporate regulatory feedback as needed to drive continuous improvement in risk management methodologies and frameworks. Position requires a Master’s degree in Finance, Statistics, Mathematics, Econometrics, Operations Research, Engineering, Computer Science, Business Administration, or a related field, and 2 years of experience with risk analysis. Experience must include 1 year of experience with each of the following: risk management and risk mitigation; working with technical, analytical, business, and non-technical teams; performing cost-benefit analysis, development, and implementation of improved business processes aligned with strategic initiatives; portfolio management by analyzing pricing, financial conditions, extensions, and reduction; making business decisions and recommendations based on qualitative and quantitative analysis to maximize profitability and mitigate risks; developing reports to monitor and analyze clients, vendors, and contracts using enterprise management systems for Enterprise Resource Planning (ERP); conducting internal audits for reports, procedures, and compliance trainings; using qualitative research for vetting including analysis of service scope, management quality, and geographical footprint; writing reports and memorandums for leadership based on qualitative and quantitative analysis and decisions; using MS Excel for financial reporting and analysis; and project management and driving business transformational projects. Telecommuting is available up to 2 days per week.Job Location: New York, NY Salary Range: $126,963.00 to $155,000.00 annuallyWe back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>The above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider a number of job-related factors, including experience and location.#LI-DNI

American Express

Managers, Risk Management

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.American Express National Bank is American Express’ U.S. banking operation, representing more than 60% of the company’s revenues through consistent payments, financing, and savings products. Led by the Chief Operating Officer, AENB HQ drives the administration of programs and services provided by AENB, in partnership with Bank affiliates and executive officers. In addition, the team plays an enterprise role in driving greater consistency, effectiveness and efficiency across the first line via the AENB COO Office’s Strategic Planning, Control Management, Program Management and Governance functions.Enterprise Control Management (ECM) within AENB operates as a Center of Excellence to serve as a central support hub for all first-line control management teams throughout the enterprise and be a key connection point with the second-line Global Risk &amp; Compliance (GRC) teams.How will you make an impact in this role?This Director of Regulatory &amp; Audit Exam Management will be responsible for ECM’s engagement with, response to, and deliverables to regulators, internal audit and second line of defense inquiries and exams.Successful execution of these responsibilities will help to strengthen ECM’s risk and control environment. The Regulatory &amp; Audit Exam team will support ECM’s internal and external exams and audits, ensure timely closure of findings, with an auditor and regulator mindset.The team will be responsible for the efficiency and effectiveness of ECM’s exam management process.&nbsp;&nbsp;Responsibilities Include:<ul><li>Support coordination with ECM and across key stakeholders - of audits, second line testing, and regulatory examinations and ensure all requests are addressed in a timely manner with inputs from all related stakeholders.</li><li>Build and maintain strong relationships with key stakeholders and business partners.</li><li>Track resolution of requests and ensure that significant risks and issues are appropriate and escalated in a timely manner.</li><li>Develop and maintain processes to ensure consistent, accurate and efficient exam responses across the business unit.</li><li>Comply with enterprise policies with regard to audit, second line and regulator engagement.</li><li>Help prepare and present materials to AENB leadership and stakeholders regarding audit and regulatory work.</li><li>Challenge and advise action owners on risk management remediation efforts with a audit and regulatory perspective.</li><li>Act as resource and advisor for 1LOD teams on cross business unit’s exams, where appropriate.&nbsp;</li></ul>Minimum Qualifications:<ul><li>6+ years in a financial risk management function (e.g., audit, compliance, operations, credit).</li><li>Understanding of operational risk management frameworks and requirements.</li><li>Exceptional project management skills, including the ability to clearly advise on progress, roadblocks, and successfully drive project progress, with a track record of developing end-to-end risk management processes.</li></ul>Preferred Qualifications:<ul><li>Significant experience as an internal or external auditor or regulatory examiner.</li><li>Bachelor's Degree in Finance, Business, Risk Mgmt., or related field; advanced degrees (e.g., MBA, MSc) or certifications are advantageous.</li><li>Outstanding analytical, problem-solving, written, and oral communication skills with a strong attention to detail.</li><li>Highly motivated self-starter with exceptional business writing skills.</li><li>Strong communicator who can effectively influence, multitask, and prioritize as business needs evolve with a high degree of comfort.</li><li>Ability to build strong relationships with all band levels and work effectively in a collaborative, multi-cultural, team environment.</li><li>Ability to prioritize multiple work streams under time constraints, respond quickly, manage deadlines, and manage changing priorities in a dynamic and very demanding environment while leading with limited direct authority.</li><li>Anticipate needs and act proactively.</li><li>Impeccable integrity with the ability to handle sensitive information and maintain confidentiality.</li><li>Experience supporting risk exam management processes preferred.</li><li>High degree of familiarity with Sharepoint, Powerpoint, Word and Excel.</li></ul>GuardianSalary Range: $130,000.00 to $225,000.00 annually + bonus + equity (if applicable) + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>Employment eligibility to work with American Express in the United States is required as the company will not pursue visa sponsorship for these positions.&nbsp;

Director - Enterprise Control Management, Regulatory & Audit Exam Management

At American Express, our culture is built on a 175-year history of innovation, shared values and leadership behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you will experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to gain experience new skills, develop as a leader, and grow your career. Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.&nbsp;Enterprise Data Management &amp; Products (EDMP), a key part of our Technology organization, focuses on delivering data products that fuel business growth and unlock value, while also shaping robust data management strategies and governance solutions. Our aim is to propel growth, unlock potential, enhance efficiency, manage risk, and foster talent. By prioritizing enterprise growth across all sectors, we create solutions that enhance satisfaction and value, streamline operations for scalability, and maintain trust and security.Role Descriptions:The Enterprise Data Office (EDO) is part of the Technology organization and sets the enterprise strategy for and delivery of critical data-related initiatives required to accelerate the ongoing digital transformation of American Express products and services, enhance the overall customer experience, strengthen our data strategy and practices, and drive our continued growth.&nbsp;&nbsp;American Express continues to invest in enterprise data management, and as part of the journey, we are seeking a Senior Manager of Embedded Data Controls to champion the integration of data control requirements into our established governance frameworks.&nbsp; Reporting to the Director, Embedded Data Controls, this pivotal role will serve as the subject matter expert for the Data Risk Pillar, ensuring that data risks are effectively addressed ‘by design’ across critical business processes.&nbsp; You will partner closely with various governance functions and business units to embed robust data controls within our New Products Governance (NPG), Third-Party Lifecycle Management (TLM) Governance, Generative AI (GenAI) Governance, and Mergers &amp; Acquisitions (M&amp;A) governance processes.&nbsp;Primary Responsibilities:<ul><li>Support the development and refinement of embedded data risk assessments by collaborating with the Data Policy and Standards team to interpret enterprise data management requirements</li><li>Assist&nbsp;in&nbsp;maintaining&nbsp;the Data Risk Pillar’s integration into key governance processes by tailoring assessment tools and control requirements&nbsp;to&nbsp;business needs</li><li>Partner with governance process owners to incorporate customized data risk assessment questionnaires into workflows related to NPG, TLM,&nbsp;GenAI, and M&amp;A</li><li>Collaborate with Business Unit data offices and business unit teams to&nbsp;identify, assess, and document data risks associated with new initiatives or partnerships</li><li>Provide subject matter input to ensure data controls are embedded early in development and approval processes—especially for innovative or high-risk areas like&nbsp;GenAI&nbsp;and M&amp;A</li><li>Support the Director in conducting credible challenge of risk assessment results and tracking the effectiveness of implemented data controls</li><li>Contribute to the design and delivery of training materials and awareness content aimed at increasing adoption and understanding of embedded data controls across business units and governance teams</li><li>Monitor industry trends, regulatory expectations, and internal risk appetite to support the continuous improvement of embedded data control practices.&nbsp;</li></ul>Minimum Qualifications:<ul><li>High School </li><li>5+ years of experience in data governance, risk management, internal controls, audit,&nbsp;or&nbsp;data compliance within the financial services industry</li><li>Experience working with data risk principles and integrating them into operational processes</li></ul>Preferred Qualifications:<ul><li>Familiar with governance frameworks and processes for New Product Development, Third-Party Risk, Generative AI, and/or M&amp;A</li><li>Experience supporting control integration within risk and compliance workflows</li><li>Prior experience in roles involving policy implementation or adherence to data standards</li><li>Proficiency&nbsp;in developing risk assessment tools or structured questionnaires</li><li>Professional certifications such as CISA, CRISC, CDMP, or related credentials are a plus</li><li>Strong analytical and project management skills with the ability to manage multiple tasks and priorities.&nbsp;</li><li>Strong collaboration and interpersonal skills with the ability to influence and support stakeholders across functions</li><li>Excellent written and verbal communication skills</li></ul>Salary Range: $90,000.00 to $165,000.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>Employment eligibility to work with American Express in the United States is required as the company will not pursue visa sponsorship for these positions

Senior Manager - Embedded Data Controls

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.&nbsp;Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.&nbsp;The Global Advertising and Brand Management (GABM) team is responsible for creating marketplace demand and driving commerce for American Express through differentiated and innovative branding, marketing, and experiences. We have an ambitious goal: to be the most creative department in the Fortune 500 and we aim to deliver on that by doing work that is both creative and effective The Assistant Digital Account Manager, OnBrand will report to the Digital Account Manager dedicated to support a portfolio of digital marketing projects end-to-end, from intake briefing through creative concepting, execution, production, launch, and post-launch debriefing. As an Assistant Digital Account Manager, you will be responsible for managing digital marketing campaigns for our marketing partners. They will work collaboratively with OnBrand creatives, producers, and project managers as well as Amex marketing business unit stakeholders, and external Integrated Agency Teams to ensure the successful execution of digital marketing initiatives. To be successful in this role, the candidate must have strong background in digital marketing, excellent communication skills, and a passion for delivering exceptional client service. They must be an excellent collaborator, self-starter, and have experience working with clients, creative and project management teams and guiding the team to achieve the highest possible standards. Responsibilities<ul><li>Support the Digital Account Manager and help with daily client requests while serving as a key, day-to-day agency representative for our marketing partners</li><li>Implement tactical digital plans and daily program execution to accomplish our marketing partners objectives</li><li>Develop strategic and creative briefs in partnership with marketing partners and strategy</li><li>Collaborate with project management and creative to oversee the creation and implementation of compelling digital content, including ad copy, visuals, landing pages, and user experiences communicate strategy, review concepts and develop client presentations</li><li>Leverage strong interpersonal skills to foster deep client relationships, build trust, and manage the day-to-day client requests with internal teams</li><li>Proactively support colleagues and collaborate with them to help achieve targets</li><li>Create a positive team environment through co-operation and collaboration</li></ul>Requirements<ul><li>3+ years of account management experience from a leading digital creative agency or in-house brand</li><li>Excellent verbal and written communication skills</li><li>Ability to track multiple projects in a fast-paced environment</li><li>Excellent organization skills and attention to detail</li><li>Proficiency with Excel, Microsoft Office, Google web applications, and Acrobat Pro DC</li><li>Ability to work with a Project Management tool (e.g., Workfront)</li><li>Has excellent public speaking skills and experience</li><li>Has a thorough knowledge of the principles of digital marketing, advertising, marketing and media</li><li>Uses an alternative analytical approach to solve interactive problems</li></ul>Salary Range: $55,000.00 to $105,000.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>Employment eligibility to work with American Express in the United States is required as the company will not pursue visa sponsorship for these positions.&nbsp;

Assistant Digital Account Manager, OnBrand

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.OverviewThis position is within the Global Risk and Compliance unit at American Express, the Enterprise’s 2nd line of defense.We are seeking a skilled and detail-oriented professional to join our team as a model risk governance manager. Responsibilities for this role include overseeing and enhancing the organization's model risk governance framework, ensuring compliance with regulatory requirements (e.g., SR 11-7), and effectively managing the enterprise-wide model risk management program. The individual will collaborate with various stakeholders, including model owners, validation teams, internal audit, and senior management, to maintain a robust model risk management program. The ideal candidate will possess a strong understanding of various technologies, exceptional analytical skills, and the ability to ensure compliance with relevant policies and guidelines.Key Responsibilities<ul><li>&nbsp;Governance Framework:</li><li>Implement and maintain the organization's model risk management framework, policy, standards, and procedures.</li><li>Stay informed about relevant industry regulations and standards.</li><li>Maintain a comprehensive model inventory.</li><li>Monitor adherence to model risk management policies and procedures, and implement corrective actions as needed.</li><li>Regulatory Compliance:</li><li>Stay abreast of evolving regulatory requirements and industry trends related to model risk management.</li><li>Ensure compliance with relevant regulations, including SR 11-7 and other applicable guidelines.</li><li>Manage regulatory and audit responses related to model risk management.</li><li>Risk Reporting:</li><li>Monitor and report on model risk exposures and trends.</li><li>Ensure timely and accurate reporting of model risk issues to senior management and committee.</li><li>Stakeholder Collaboration:</li><li>Act as a liaison between model risk management, business units, internal audit, and regulatory bodies.</li><li>Collaborate with model owners and validation teams to ensure adherence to model risk governance requirements.</li><li>Provide guidance and support to stakeholders on model risk-related matters.</li></ul>&nbsp;This position will provide the opportunity to interface directly with Senior Leaders within GRC as well as across the enterprise; the nature of the work is fast paced with high impact.Minimum QualificationsSkills:<ul><li>Analytically superior and a good problem solver</li><li>Able to demonstrate strong knowledge of risk and financial management</li><li>Good communication and interpersonal skills; able to clearly articulate or interpret technical documents, regulatory guidelines, and complex project requirements in a concise manner to various stakeholders</li><li>Outstanding multi-tasking and project management skills</li><li>Superb teamwork aptitude, to work with colleagues and stakeholder across various AXP offices globally</li><li>Strong Microsoft Excel, PowerPoint skills;</li><li>Extremely high attention to detail</li><li>Self-starter and enthusiastic attitude</li></ul>&nbsp;Educational Requirement:<ul><li>Bachelor’s Degree in management or science (statistics, finance, decision science, economics, or closely related fields)</li><li>Graduate degree such as M.S. and Ph.D. (in statistics, finance, decision science, economics, or closely related fields); or MBA is preferred</li><li>0-3 years of experience in related field</li></ul>Salary Range: $80,000.00 to $155,000.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>Employment eligibility to work with American Express in the United States is required as the company will not pursue visa sponsorship for these positions.&nbsp;

Manager-Model Risk Governance

At American Express, our culture is built on a 175-year history of innovation, shared&nbsp;values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.How we serve our customers is constantly evolving and is a challenge we gladly accept. Whether you’re finding new ways to prevent identity fraud or enabling customers to start a new business, you can work with one of the most valuable data sets in the world to identify insights and actions that can have a meaningful impact on our customers and our business. And, with opportunities to learn from leaders who have defined the course of our industry, you can grow your career and define your own path. Find your place in risk and analytics on #TeamAmex.The Platforms and Capabilities team within Global Risk and Compliance (GRC) is responsible for building and implementing leading-edge platforms and solutions for risk management. Our vision is to “provide best-in-class Platforms and Capabilities that enable the risk management framework in GRC and across the Company and empower colleagues to excel at risk management activities.”We are seeking an Associate Digital Product Manager to support the development and delivery of data products that enable enterprise risk data aggregation and regulatory reporting. This role is part of a multi-year transformation to modernize the Integrated Risk Management (IRM) platform and deliver accurate, traceable, and timely data to meet internal and external reporting obligations. You will work closely with senior product managers, engineers, and risk and compliance partners to help shape solutions that meet regulatory expectations such as BCBS 239, CCAR, and other data lineage and aggregation requirements.You will support day-to-day product development for risk data ingestion, transformation, and reporting capabilities, while helping ensure product features meet both business needs and compliance standards. This includes writing user stories, validating data requirements, and testing features that enable aggregation across multiple risk domains. You’ll play a key role in documenting reporting logic, helping to ensure data accuracy, and assisting in the development of controls to support data quality and auditability. This role is ideal for someone interested in financial regulation, risk technology, and the intersection of product management and data governance.Key Responsibilities<ul><li>Assist in delivering platform capabilities that support risk data aggregation, lineage, and reconciliation.&nbsp;</li><li>Translate regulatory and stakeholder reporting requirements into actionable product features.&nbsp;</li><li>Collaborate with business, compliance, and technology teams to define data sourcing, transformation, and control rules.&nbsp;</li><li>Support the development of standard reporting templates, dashboards, and automated distribution mechanisms.&nbsp;</li><li>Help manage data-related controls and metrics that support compliance with BCBS 239 and other frameworks.&nbsp;</li><li>Document data definitions, calculation logic, and lineage as part of risk data reporting workflows.&nbsp;</li><li>Coordinate UAT, data validations, and defect management in partnership with analytics and testing teams.&nbsp;</li><li>Participate in risk and regulatory reviews to support internal and external audits or examinations.&nbsp;</li></ul>Minimum Qualifications<ul><li>Bachelor’s degree in Information Systems, Finance, Data Analytics, or a related discipline.&nbsp;</li><li>Familiarity with regulatory reporting concepts (e.g., BCBS 239, CCAR, Basel, or FDIC reporting).&nbsp;</li><li>Understanding of risk or compliance data domains such as credit risk, operational risk, or issue management.&nbsp;</li><li>Proficiency with agile delivery processes and tools like Jira or Confluence.&nbsp;</li><li>Ability to manage multiple priorities with attention to detail and data traceability.&nbsp;</li><li>Experience documenting requirements for data transformations and validation logic.&nbsp;</li><li>Strong collaboration skills to work across risk, compliance, engineering, and audit functions.&nbsp;</li><li>Interest in product development, data quality frameworks, and data governance principles.&nbsp;</li></ul>Salary Range: $60,000.00 to $110,000.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.

Senior Associate-Digital Product Management

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.How will you make an impact in this role?This position will be a leader within the Global Compliance &amp; Ethics organization, responsible for administering a comprehensive regulatory compliance program for the Technology (Tech) business unit. This role will lead an organization of line of business compliance officer teams across American Express’ Global Shared Services. As the leader of this Compliance verticals, the successful candidate will lead Compliance Risk Management oversight for all sub-units and portfolios within Tech, including the Enterprise Digital Portfolios comprised of Enterprise Acquisition Products &amp; Platforms (EAPP), Enterprise Data Governance &amp; Platforms (EDGP), Enterprise Digital Experiences (EDX), Enterprise Design &amp; Research (EDR), Enterprise Digital Experimentation &amp; Analytics (EDEA). Additionally, this role will lead the compliance officers for the Enterprise Communications &amp; MarTech Experiences (ECMX) vertical within Membership Portfolio Services.The successful candidate will:<ul><li>Manage a team of Compliance professionals to execute all aspects of Tech’s US and international compliance program, including policies, issue management, and oversight of Compliance monitoring and testing. </li><li>Actively participate in Tech committees and other planning meetings to provide credible challenge withrespect to new, existing, and changing products, services and capabilities to confirm appropriate compliance processes and controls are put in place to mitigate compliance risk. </li><li>Represent Compliance as a member of the relevant business unit leadership teams, as well as appropriate project and control teams as required.</li><li>Effectively manage the Compliance Issue Management process and ensure appropriate decisioning of Compliance issues, timely closure of gaps and customer remediation where required.</li><li>Conductthe Compliance Risk Assessment, which includes the review of applicable risks, assessment of the strength of the control environment, communication of results to business partners, and review of action plans to close identified gaps.</li><li>Ensure appropriate business-specific compliance policies, procedures, training, and communications programs are in place, and in alignment with Company-wide policies and programs and appropriate for the business activities and inherent compliance risks.</li><li>Support regulatory examinations, internal audit reviews, Compliance monitoring and testing, and related efforts. </li><li>Develop and retain talent to maintain a strong team and motivate colleagues to achieve career goals, as well as to promote collaboration and information sharing to make decisions more effectively. </li><li>Actively support the implementation of new first line of defense testing and enhancement of existing tests. Review and approve quarterly first line of defense test results and follow up on associated action plans.</li><li>Promote the usage of industry and internal best practices and incorporating regulatory feedback to drive continuous improvement.</li><li>Provide proactive advice on emerging regulatory risks and issues.</li></ul>Minimum Qualifications<ul><li>Knowledge of &amp; proficiency with US open-end credit laws and regulations, including assessing applicability to American Express’ products &amp; services, and specific proficiency with UDAP/UDAAP</li><li>Proficiency with IT General Control frameworks, Technology Software Development Lifecycle (SDLC), and agile development methodology</li><li>Ability to research, assess and interpret technical data, determine the regulatory impact to business initiatives and influence</li><li>Balanced, effective and inspiring leadership, focused on building, developing, and motivating a diverse and capable team</li><li>Strong relationship management and collaboration capabilities across the enterprise at all levels</li><li>Exceptional thought leadership skills with the ability to raise credible challenge and innovate </li><li>Ability to balance &amp; prioritize effectively, and manage deliverables in a deadline-driven environment</li><li>Outstanding judgment and flexibility, identifying and reacting to critical issues in a timely manner</li><li>Strong compliance and risk management experience, particularly within shared service business processes</li><li>Excellent verbal and written communication skills, including presentation and storytelling abilities to Senior Leaders across the enterprise</li><li>Demonstrated ability to make decisions independently, work well under pressure, meet deadlines, and adapt easily to change</li><li>Compliance, audit, legal experience, or equivalent work experience</li><li>Certifications in compliance (e.g., CRMC) desirable </li></ul>Preferred Qualifications<ul><li>Certifications in compliance (e.g., CRMC)&nbsp;</li></ul>Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for this position.Salary Range: $200,000.00 to $275,000.00 annually + bonus + equity (if applicable) + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>

VP - Compliance - Technology

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.The Talent Acquisition Center of Excellence (TA COE) is seeking a Senior Project Manager, Recruitment Strategy &amp; Capabilities, to support and partner with a cross-functional Recruitment Product workstream, optimizing processes and ensuring successful implementation of new systems and enhanced capabilities.This unique opportunity will strengthen the recruitment function by enhancing the digital experience for our hiring leaders, colleagues, and candidates. This role relies heavily on forming close relationships across multiple partner teams across Colleague Experience Group (CEG) and all of American Express to set design goals, translate business and user needs, and craft a great end-to-end experience for Candidates, Hiring Leaders, and Recruiters.Responsibilities:&nbsp;Digital Capabilities Strategy &amp; Execution:&nbsp;<ul><li>Collaborate with TA Leadership and global stakeholders in the Recruitment Product Workstream to create a comprehensive strategy that supports delivering a great end to end experience for a large, global, organization by:&nbsp;</li></ul>•&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Minimizing manual tasks through automation&nbsp;•&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Increasing efficiency&nbsp;•&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Emphasizing compliance&nbsp;<ul><li>Leverage strategic mindset to identify opportunities for process improvement and innovation&nbsp;</li><li>Develop detailed project plans, including scope, timelines, stakeholders, and deliverables</li></ul>•Keep Talent Acquisition leadership apprised of progress through regular updates<ul><li>Create metrics, monitor progress, track KPIs, synthesize test results, and adjust strategies/projects as needed&nbsp;</li><li>Collaborate effectively with partners such as Technology, Recruiting Operations, Colleague Risk &amp; Systems, Recruitment Marketing, and Change Management by building key relationships to identify and manage dependencies&nbsp;</li></ul>System Implementation:&nbsp;<ul><li>Partner closely with other stakeholders to lead the end-to-end implementation of new systems ensuring seamless integration with existing systems, including customizing workflows and training users&nbsp;</li><li>Monitor project milestones, manage risks, and ensure timely delivery.&nbsp;</li></ul>Process Optimization:&nbsp;<ul><li>Support ad hoc policy and process initiatives through a centralized approach on behalf of Talent Acquisition&nbsp;</li><li>Evaluate current recruitment processes, monitor engagement requests, and identify/prioritize opportunities for enhancements&nbsp;</li><li>Constantly strive to streamline workflows through automation and enhance user experience.&nbsp;</li><li>Implement best practices, including external benchmarking, to increase efficiency, save time, and reduce time-to-fill.&nbsp;</li></ul>Required Qualifications:&nbsp;<ul><li>5+ years professional experience&nbsp;</li><li>Demonstrated Talent Acquisition / Recruitment experience&nbsp;</li><li>Exceptional project management skills (Project Plans &amp; Strategy Mapping)&nbsp;</li><li>Proven ability to work with multiple partners in a large, global, environment to create alignment and drive results across multiple simultaneous workstreams&nbsp;</li><li>Excellent interpersonal skills – ability to collaborate effectively in a team and build strong relationships with stakeholders at all levels&nbsp;</li><li>Strong problem-solving abilities and quantitative aptitude; intellectual curiosity&nbsp;</li><li>Strong professional presence; excellent communication skills, positive attitude and a bias to action&nbsp;&nbsp;</li></ul>Preferred Qualifications:&nbsp;<ul><li>Bachelor’s degree &nbsp;</li><li>PMP certification&nbsp;</li><li>Experience working directly with technical teams&nbsp;</li></ul>Salary Range: $90,000.00 to $165,000.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window:<a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.

Senior Project Manager, Recruitment Strategy & Capabilities

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.Enterprise Comms &amp; MarTech Experiences (ECMX) is a global organization that sits within Membership Portfolio Services (MPS) and is a center of excellence with the charter to drive high quality, customer-first communications that accelerate business growth through optimized go to market solutions and the development of best-in-class marketing technology (MarTech) products and processes.&nbsp;We are looking for an Associate, Digital Product Development to join our Marketing Enablement and Transformation team to support product development efforts as part of a multi-year technology transformation initiative, Flywheel.This person will support the product strategy and execute development for Flywheel’s campaign setup experience, partnering closely with key stakeholders across the enterprise to design and implement an integrated, campaign-centric view that will guide colleagues seamlessly through the marketing enablement process.How will you make an impact in this role?<ul><li>Partner with colleagues across the enterprise to define and implement the end-to-end campaign set up journey for marketing experiences</li><li>Support discovery and requirements gathering efforts with business partners across the consumer and commercial marketing lines of business</li><li>Partner with our Technology organization to define technical solutions and support product development activities through to launch</li><li>Partner with the MarOps and Marketing organizations to assess operational requirements for the solution</li><li>Prioritize and define a sequenced delivery roadmap that aligns the broader Flywheel priorities</li></ul>Minimum Qualifications<ul><li>Minimum of 1 year of experience in a digital product or digital product adjacent function</li><li>Excellent communication and relationship skills with ability to engage, influence, and inspire partners to drive teamwork and deliver results</li><li>Ability to prioritize tasks effectively based on business needs</li><li>Detail oriented, able to identify key questions, make product decisions and assess how pieces of the puzzle interact and affect the overall project</li><li>Highly organized, taking individual initiative and accountability for driving results</li><li>Strong analytical mindset, able to define success metrics and drive continuous optimization</li><li>Ability to quickly pivot and reprioritize as business strategies demand</li><li>Passion for marketing technologies and the evolving external technology landscape</li></ul>Preferred Qualifications<ul><li>Experience working within Agile software development methodologies and supporting tools and frameworks a plus</li><li>Experience with MarTech platforms a plus</li><li>Prior Adobe experience a plus</li></ul>Salary Range: $60,000.00 to $110,000.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>

Associate, Digital Product Management

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.Global Servicing Innovation:Where innovation is our business. Our team’s mission is to shape and implement the Generative AI strategy of the Global Servicing (GS) at American Express, accelerating the progress of both existing and future use cases of this exciting new technology to transform both the colleague and cardmember experience.The Global Servicing Innovation team focuses on:<ul><li>Developing and implementing upon the GenAI strategy &amp; priorities for GS through rapid testing and learning, serving as a first mover for the broader organization in this new space</li><li>Accelerating and scaling GenAI pilot programs through scope definition, coordination, and ongoing centralized support (e.g., analysis, change management, communications) for dedicated pilot teams</li><li>Rapidly operationalizing GenAI initiatives at scale through development of rollout and scaling plans that quickly shift pilots from takeaways to benefit realization, enabling teams to fail fast when appropriate</li><li>Providing compliance and risk management support for each unique use case to ensure responsible and thoughtful use of GenAI technology in accordance with AXP and regulatory policies&nbsp;</li></ul>The demonstrated leader will effectively manage the complex needs of the GS GenAI pilots and provide services that bridge thoughtful strategy, detailed planning and disciplined execution to produce sustainable results that meet colleague and customer needs.&nbsp; The role requires effective collaboration with Senior Leaders of all band levels across GS and American Express more broadly.&nbsp; Additionally, the effective candidate will be able to lead through ambiguity, coach effectively and inspire followership within a matrixed organization.We are seeking a strategic, dynamic, and results-driven leader to lead GS’s Program Strategy &amp; Acceleration efforts. This role is pivotal in shaping the GenAI agenda and accelerating innovation across the organization. The ideal candidate brings deep program management and strategy experience, strong financial foresight, and the leadership presence to guide teams and influence across a matrixed organization.This role requires an ability to think big and implement accurately. You’ll lead a team, partner with senior leaders, coach collaborators through complex transformation efforts, and set the bar for collaboration and innovation.Key Responsibilities<ul><li>Lead end-to-end strategic program management of GenAI pilots—from scoping to benefit realization—ensuring alignment to business priorities and cross-functional coordination.</li><li>Develop and guide cost-benefit analyses (CBAs) that quantify impact and serve as a framework for business case approval; coach others to elevate CBA standards across teams.</li><li>Foster a strong understanding of Management Information Systems (MIS) and analytics reporting to support data-driven decisions and track performance of key initiatives.</li><li>Influence collaborators across GS and the broader enterprise to align on goals, overcome blockers, and create shared accountability.</li><li>Inspire and lead a high-performing team while setting a culture of coaching, feedback, safety, and trust.</li><li>Facilitate strong collaboration across business, engineering, product, finance, and risk partners.</li><li>Identify and accelerate opportunities for process automation, digital enablement, and operating model transformation.</li><li>Champion change leadership efforts and ensure scaling of successful pilots with sustainable delivery models.</li><li>Drive external perspective by benchmarking industry trends and integrating emerging innovation strategies into AXP’s roadmap.</li></ul>Leadership &amp; Influence:<ul><li>Lead with gravitas, setting strategic direction while empowering others to implement.</li><li>Serve as a trusted advisor to senior executives, bringing clarity to ambiguity and driving aligned decision-making.</li><li>Demonstrate inclusive leadership by building partnerships across the organization, bringing teams along the journey, and creating opportunities for feedback and growth.</li></ul>Minimum Qualifications:<ul><li>8–10+ years of program management and strategic planning experience, ideally in consulting, change management or innovation.</li><li>Deep experience leading cross-functional programs with quantifiable impact.</li><li>Expertise in building and interpreting CBAs and financial models, including coaching others in structured financial thinking.</li><li>Strong command of MIS reporting, metrics development, and performance management frameworks.</li><li>Proven leadership of teams, with demonstrated experience coaching, mentoring, and developing talent.</li><li>Exceptional influencing and partner management skills in highly matrixed environments.</li><li>Outstanding verbal and written communication with the ability to synthesize complex issues into compelling narratives.</li><li>Strategic problem solver with a passion for innovation and a high tolerance for ambiguity.</li><li>Strong proficiency in PowerPoint and Excel.</li><li>Bachelor's degree required; MBA or equivalent preferred</li></ul>Preferred Qualifications:<ul><li>Familiarity with finance and workforce planning processes.</li><li>Experience with automation initiatives or large-scale transformation programs.</li><li>Exposure to AI/GenAI technologies and digital innovation trends.</li></ul>Salary Range: $130,000.00 to $205,000.00 annually + bonus + equity (if applicable) + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>Employment eligibility to work with American Express in the United States is required as the company will not pursue visa sponsorship for these positions.

414 Full Time Jobs in Yonkers, NY, USA