Villanova University
IT Technician I - TechZone
Posting Details
Do you have questions about the application process? If so, please refer to the Applicant FAQ’s.
Position Information Posting Number:20260281VPosition Title:IT Technician I - TechZonePosting TypeStudentHours/week:20Eligibility:Work study preferred but open to all studentsSemester2025-2026 Academic YearLocation Detailed Work ScheduleNumber of positions:7Department:715-UTS - Technology Support ServicesContact Name:Seth CareyContact Phone/Extension:610-519-7207 Position Summary Information Job Description Summary:*Provide first-level help desk support to help maintain all UTS-supported systems.*Consult with students, faculty, and staff regarding issues with Villanova technology and systems.
*Assist with computer problems and provide diagnosis and resolutions.
*Log calls utilizing the TeamDynamix (TDX) ticket system.Requirements:Some technical knowledge to support the IT infrastructure.
Excellent written and oral communication skills.
*Excellent customer service skills.Additional Information:* Summer, Fall, and Spring position.
* UTS will provide ALL training.
Must have a current drivers license to obtain golf cart certification
Due to the time required and nature of learning TechZone systems and procedures, underclassmen candidates are preferred.Physical Demands Summary:*Must be able to occasionally lift 50lbsWage Rate:$11.25 Posting Detail Information Closing Date (11:59pm ET):01/27/2027Open Until FilledNo
Posting Specific Questions
Required fields are indicated with an asterisk (*).
- * Are you currently a registered Villanova student?
- Yes
- No
- Are you eligible for work study?
- Yes
- No
- I don't know
- * What is your availability? (days and times)
(Open Ended Question)
Optional Applicant Documents:
Required Documents- Cover Letter / Letter of Interest
- Resume / Curriculum Vitae
- Letters of Reference (uploaded by applicant)
- Other Document
PI286047907