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Welcome to Whataburger CareersReady to work somewhere sizzlin’? Our Restaurant Team Members are the secret ingredient who make everything come together. Every shift is a new adventure filled with teamwork, laughter, and the joy of serving craveable food. With flexible schedules, weekly pay, and growth opportunities that’ll knock your socks off, Whataburger is where it’s at!Rewards You’ll Enjoy*:<ul><li>Competitive Weekly Pay</li><li>Flexible Schedules</li><li>Scholarship Program</li><li>Paid Time Off</li><li>Wireless Service Discounts</li><li>Computer &amp; Software Discounts</li><li>Fitness / Gym Discounts</li><li>Discounted Meals</li><li>Sky’s-the-limit Career Growth</li><li>A clear path to a six-figure income (our Operating Partners can earn six figures!)</li><li>Medical, Dental and Vision Benefits**</li><li>Retirement Celebration Program</li><li>Part-Time &amp; Full-Time Options</li><li>Day, Night/Evening &amp; Overnight Shifts Available</li><li>Awards and recognition for all you do</li><li>And more</li></ul>2455 Tuscan Lakes Blvd League City TX 77539

Whataburger

Restaurant Team Member, Weekend Shift - Unit 1659

Title: Custodian - First Shift
Institution:&nbsp;Northeast State Community College
Department: Grounds and Custodial Services
Hourly Rate: $12.50&nbsp;
Please use the Total Compensation Calculator found on the <a href="https://www.northeaststate.edu/faculty-and-staff/human-resources/careers.html" target="_blank">Northeast State Careers Page</a> for a breakdown of the value of the benefits offered to employees of the college.
Job Summary
The Custodian maintains the cleanliness of the office buildings and classrooms of the college. They are expected to know cleaning methods and procedures as well as the material and equipment used in custodial work.
Job Duties
<ul>
<li>Sweep and mop stairs, corridors, offices, classrooms, and multi-function rooms.</li>
<li>Vacuum carpet and spot clean carpet when necessary.</li>
<li>Wash windows.</li>
<li>Provide hard surface floor maintenance techniques including dust mopping, wet mopping, buffing and application of floor finishes including wax removal products.</li>
<li>Polish furniture and clean woodwork.</li>
<li>Pick up paper and debris on the grounds adjacent to the building entrances.</li>
<li>Empty trash cans and clean containers.</li>
<li>Clean restroom walls, floors, and fixtures and replenish bathroom supplies.</li>
<li>Clean light fixtures and HVAC distribution registers.</li>
<li>Maintain cleaning equipment.</li>
<li>Stock and maintain janitor’s closets.</li>
<li>Operate cleaning equipment including vacuum cleaner, buffer, floor scrubber and other associated equipment.</li>
<li>Complete other assignments as directed by supervision.&nbsp;</li>
</ul>
Minimum Qualifications
<ul>
<li>Completion of the eighth grade or higher</li>
</ul>
Preferred Qualifications
<ul>
<li>Previous cleaning/custodial experience</li>
<li>Previous experience working as a team 
</li>
</ul>
Knowledge, Skills, and Abilities
<ul>
<li>Basic computer skills</li>
<li>Ability to get along well with others and be a team player.</li>
<li>Willingness to do the job with a sense of pride.</li>
<li>Follow oral instructions.</li>
<li>Establish and maintain an effective working relationship with other employees.</li>
<li>Use and operate all custodial cleaning equipment and machinery.</li>
<li>Work around loud noise levels, chemicals, fumes, and dusts.</li>
<li>Lift up to 50 pounds.</li>
</ul>
For assistance regarding the job ad, application process, or application status, please contact the Office of Human Resources at 423-354-5183 or <a href="mailto:HRstaffing@northeaststate.edu" target="_blank">HRstaffing@northeaststate.edu</a>.
Special Instructions to Applicants: To be considered for a position at Northeast State, you must create an online application. A resume, cover letter, and unofficial transcripts are optional. You can fill in your employment &amp; education information without a resume if you don’t have one prepared. You will be required to provide the contact information for a minimum of three (3) professional references. Your skills, abilities, qualifications, and years of experience will be evaluated using only what is recorded on your application. Please note that attaching a resume does not substitute for completion of the application form. Part-time work experience is calculated at 50% of full-time experience.

Motlow State Community College


      Custodian  - First Shift
    

Title: Instructor, Business - 9/10 Month (Term)
POSITION SUMMARY This position is a full-time faculty position responsible for preparing and delivering quality instruction in Business.
ESSENTIAL JOB FUNCTIONS/JOB DUTIES AND RESPONSIBILITIES Teach courses via on-ground, online, hybrid or web-enhanced delivery modes as assigned. Teaching assignments are possible at any campus or site at which Nashville State instruction takes place. Within a minimum workweek of 37.5 hours, teach a minimum of 15 credit hours per semester and hold office hours. Work with Course Leads, Program Coordinator, and Dean to ensure consistent student experiences. Utilize the college’s learning management system to provide accurate and updated course materials to students.
This position may involve serving as a Course Lead and participating in institutional effectiveness activities, which may include assessing, monitoring, and evaluating course and program outcomes; making improvements to assigned discipline courses; assisting the Program Coordinator with textbook selection; participating in course reviews and audits; and supporting the college’s compliance with academic standards. Engage in program accreditation activities. Submit updated and accurate syllabi prior to the first day of class. Regularly check College email and departmental mailbox. Respond to emails/messages within 24 hours, excluding weekends.
Complete all required reports such as attendance, Early Alerts, progress reports, grade submissions; administer and return questionnaires and student outcome assessments by the required deadlines. Submit final grades for each semester by the deadline established by the registrar. Provide academic advising to students with an emphasis on retention and success. Remain current in the teaching area(s) through appropriate professional development activities. Actively participate on committees within the School of Business and Professional Studies and college-wide committees. Collaborate in building and maintaining relationships within and beyond the institution. Comply with all college and TBR policies and guidelines.
REQUIRED QUALIFICATIONS Master of Business Administration or
Master in another discipline with 18 graduate hours in Business Administration.
PREFERRED QUALIFICATIONS Three years of business-related experience
Documented experience teaching college-level business courses in a variety of modalities including in-person, hybrid, virtual, and asynchronously online.
Documented experience teaching at the college level.
Demonstrated understanding of the community college mission and needs of the student population.
Demonstrated experience incorporating current technologies into teaching.
Demonstrated knowledge of how Artificial Intelligence can be used in business.
KNOWLEDGE, SKILLS AND ABILITIES Knowledge of and experience teaching using a variety of instructional delivery modes. Ability to communicate effectively and work cooperatively and collaboratively with a diverse faculty, staff, and student population. Proficient in Microsoft Office applications and relevant instructional technologies.
Open Until Filled: Yes
Rate of Pay: $41,708.00 - $52,135.00 depending on experience
Special Instructions to Applicants: Unofficial transcripts are acceptable for the application process. Official transcripts are required upon hire. Applicants may be subject to a background check.
Nashville State offers flexible work arrangements for positions that qualify.


      Instructor, Business - 9/10 Month (Term)
    

Join the Clean Energy RevolutionBecome&nbsp;a&nbsp;Principal Manager, Environmental Executionat Southern California Edison (SCE) and build a better tomorrow. In this job, you will lead a team of senior managers and environmental specialists responsible for field execution of environmental requirements. The successful candidate will work with the Environmental Department Director and Environmental Senior Leadership Team to set goals for the environmental execution teams and provide oversight and accountability to achieving those goals. This position oversees a wide variety of challenging areas including execution of work against environmental requirements, troubleshooting conditions in the field, management of hazardous waste, interaction with federal, state, and local agencies, management of a 24/7 environmental emergency operations center, and management of materials test laboratory staffed with professional chemists.As a&nbsp;Principal Manager, Environmental Execution, your work will help power our planet, reduce carbon emissions and create cleaner air for everyone. Are you ready to take on the challenge to help us build the future?<h4>Responsibilities</h4><ul><li>Develops and executes comprehensive environmental survey and permitting strategies tailored to a diverse portfolio of projects spanning various developmental stages, construction phases, and operational lifecycles, aligning with overarching corporate objectives and regulatory requirements</li><li>Collaborates with others to update various facility regulatory plans and documents while minimizing impacts to operational activities</li><li>Provide strategic direction and oversight to intra-departmental teams on planning and execution of environmental initiatives across the organization</li><li>Oversees all facets of operational coordination pertaining to environmental services across one or multiple sites</li><li>Oversees negotiation of facility permit application submittals, renewals and equipment/process revisions with authorities</li><li>Develops, implements and maintains environmental science policies, procedures and programs to ensure facility compliance with environmental laws and regulations</li><li>Assesses and optimizes environmental work processes and activities to enhance efficiency, mitigate risks, and maximize environmental performance outcomes, utilizing strategic foresight to anticipate and address emerging environmental challenges and opportunities proactively</li><li>A material job duty of all positions within the Company is ensuring the protection of all its physical, financial and cybersecurity assets, and properly accessing and managing private customer data, proprietary information, confidential medical records, and other types of highly sensitive information and data with the highest standards of conduct and integrity.</li></ul><h4>Minimum Qualifications</h4><ul><li>Seven or more years of experience supervising a team of direct reports and/or project management.</li><li>Experience developing environmental survey and permitting strategies.</li><li>Possess a valid Class C Driver's License&nbsp;</li></ul>Preferred Qualifications<ul><li>Bachelor’s or higher degree in Biology, Archaeology, Environmental Science, or other science or engineering discipline</li><li>Experience in environmental permitting and managing environmental permit conditions during construction</li><li>Experience managing teams responsible for environmental permitting and/or managing environmental permit conditions during construction</li></ul>Additional Information <ul><li>This position’s work mode is hybrid. The employee will report to an SCE facility for a set number of days with the option to work remotely on the remaining days.  Unless otherwise noted, employees are required to work and reside in the state of California.  Further details of this work mode will be discussed at the interview stage. The work mode can be changed based on business needs.</li><li>Visit our Candidate Resource page to get meaningful information related to benefits, perks, resources, testing information, hiring process, and more!</li><li>Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.&nbsp;</li><li>Relocation may apply to this position.</li></ul>About Southern California EdisonThe people at SCE don't just keep the lights on. Our mission is so much bigger. We’re fueling the kind of innovation that’s changing an entire industry, and quite possibly the planet. Join us and create a future with cleaner energy, while providing our customers with the safety and reliability they demand. At SCE, you’ll have a chance to grow personally and professionally, making a real impact in Southern California and around the world.Southern California Edison is a proud Equal Opportunity Employer, including disability and protected veteran status.We are committed to ensuring that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodations at (833) 343-0727.

Southern California Edison

Principal Manager, Environmental Execution

Castle Biosciences Earns "Top Workplaces USA Award" for Phoenix, Pittsburgh, and Friendswood!You won't find a work culture and benefits package like ours every day. Come join our team and a group of colleagues who love working at Castle!Learn more at <a href="http://www.CastleBiosciences.com" target="_blank">www.CastleBiosciences.com</a>Castle Biosciences Inc. is growing, and we are looking to hire a Pre-Billing Prior Authorization Specialist working remotely from our Friendswood, TX office location, with a start date on or before January 15, 2026. Why Castle Biosciences?Total Compensation Package:<ul><li>Salary Range: $46,000.00 - $47,277.00. Final salary is based on Experience and Education levels. </li><li>Excellent Annual Salary + 20% Bonus Potential</li><li>20 Accrued PTO Days Annually</li><li>10 Paid Holidays</li><li>401K with 100% Company Match up to 6%</li><li>3 Health Care Plan Options + Company HSA Contribution</li><li>Company Stock Grant Upon Hire</li><li>$75/month reimbursement for internet service</li></ul>A DAY IN THE LIFE OF A Pre-Billing Prior Authorization SpecialistThis individual is responsible for all aspects of the prior authorization process, including collecting necessary documents, contacting providers and patients for additional information or assistance, and completing required prior authorizations. This position also works closely with the Benefits Verification Team to validate patients' insurance plans. The role will spend the majority of its time ensuring all pertinent medical documentation is accurate and complete prior to submission, maintaining a strong understanding of insurance company requirements and authorization/referral guidelines, submitting and following up on assigned authorization requests, obtaining authorizations via payer websites or by phone, and regularly following up on pending cases, as well as contacting referring physician offices for additional information when needed.REQUIREMENTS<ul><li>High school diploma or equivalent work experience required.</li><li>Minimum, 1 year of experience in this role for same company.</li><li>Typing speed of 35 or more words per minute, with 90% or greater accuracy.</li><li>Experience researching and utilizing payor websites or equivalent job experience with attention to detail.</li><li>Experience collaborating with multiple teams to achieve goals</li></ul>TRAVEL REQUIREMENTS<ul><li>&lt;5% as needed for training and meetings.</li></ul>SCHEDULE <ul><li>Monday - Friday, 8:00 AM to 5:00 PM, non-exempt position, working remotely from your home office based in the USA.</li></ul>READY TO JOIN OUR BIOTECH TEAM?We truly appreciate your time. If this feels like the right opportunity for you, we'd love for you to complete our mobile-friendly application. We're excited to learn more about you and look forward to connecting soon!Castle Biosciences Awards and Research Developments!WORK AUTHORIZATIONAll candidates must be legally authorized to work in the United States. Currently, Castle Biosciences does not sponsor H-1B visas, OPT, or employment-related visas.ABOUT CASTLE BIOSCIENCES INC.At Castle Biosciences, people are at the heart of everything we do. Our mission is to improve health through innovative tests that guide patient care. We empower patients and clinicians to make more confident, personalized treatment decisions through rigorous science and clinically actionable solutions that help improve disease management and patient outcomes.Our impact starts with our team. Every individual at Castle plays a meaningful role in advancing patient care. We value integrity, trust, and collaboration in all we do and are committed to fostering an environment where people can grow, thrive, and make a lasting impact. Here, your work has purpose, your voice matters, and together, we're shaping the future of precision medicine.Castle Biosciences is an equal opportunity employer as to all protected groups, including protected veterans and individuals with disabilities.If you have a disability and you believe you need a reasonable accommodation in order to search for a job opening or to submit an online application, please e-mail <a href="mailto:ReasonableAccommodationsRequest@castlebiosciences.com" target="_blank">ReasonableAccommodationsRequest@castlebiosciences.com</a>.This email was created exclusively to assist disabled job seekers whose disability prevents them from being able to apply online. Only messages left for this purpose will be returned. Messages left for other purposes, such as following up on an application or technical issues not related to a disability, will not receive a response.** No third-party recruiters, please

Castle Biosciences

Reimbursement, Pre-Billing Prior Authorization Specialist (FWD)

Castle Biosciences Earns "Top Workplaces USA Award" for Phoenix, Pittsburgh, and Friendswood!You won't find a work culture and benefits package like ours every day. Come join our team and a group of colleagues who love working at Castle!Learn more at <a href="http://www.CastleBiosciences.com" target="_blank">www.CastleBiosciences.com</a>Castle Biosciences Inc. is growing, and we are looking to hire a Clinical Services, Order Entry Specialist working from our Phoenix, AZ office location with a start date on or before February 16th, 2026.Why Castle Biosciences?Exceptional Benefits Package:<ul><li>Excellent Annual Salary + 20% Bonus Potential</li><li>20 Accrued PTO Days Annually</li><li>10 Paid Holidays</li><li>401K with 100% Company Match up to 6%</li><li>3 Health Care Plan Options + Company HSA Contribution</li><li>Company Stock Grant Upon Hire</li></ul>A DAY IN THE LIFE OF A Order Entry SpecialistThis role will be responsible for clinical data entry for the Clinical Services team and will ensure the highest standards for clinical data integrity and quality are maintained, aligning with Clinical Services' efforts to improve treatment, health, and medical outcomes for patients. The position will also manage the evaluation of clinical test orders and the associated data entry in the laboratory information management system to ensure accuracy and completeness. Key responsibilities include reviewing submitted test orders for appropriateness and completeness, working closely with Clinical Services Problem Resolution Specialists to resolve tests in question, creating and managing patient test orders in LIS, and updating current cases while attaching all relevant documents.&nbsp;QUALIFICATIONS:<ul><li>High School Diploma or GED equivalent or work experience equivalent</li><li>Ability to type with attention to detail and accuracy.</li><li>Data Entry experience</li><li>Strong computer literacy is required.</li><li>Attention to detail.</li></ul>*Please see the full success profile at the end of the job ad.SCHEDULE<ul><li>Monday - Friday, 5 days/week in the office from 8:00 AM - 4:30 PM, exempt position, working from the Phoenix, AZ. office location.</li></ul>READY TO JOIN OUR BIOTECH TEAM?We truly appreciate your time. If this feels like the right opportunity for you, we'd love for you to complete our mobile-friendly application. We're excited to learn more about you and look forward to connecting soon!Castle Biosciences Awards and Research Developments!WORK AUTHORIZATIONAll candidates must be legally authorized to work in the United States. Currently, Castle Biosciences does not sponsor H-1B visas, OPT, or employment-related visas.ABOUT CASTLE BIOSCIENCES INC.At Castle Biosciences, people are at the heart of everything we do. Our mission is to improve health through innovative tests that guide patient care. We empower patients and clinicians to make more confident, personalized treatment decisions through rigorous science and clinically actionable solutions that help improve disease management and patient outcomes.Our impact starts with our team. Every individual at Castle plays a meaningful role in advancing patient care. We value integrity, trust and collaboration in all we do and are committed to fostering an environment where people can grow, thrive and make a lasting impact. Here, your work has purpose, your voice matters and together, we're shaping the future of precision medicine.Castle Biosciences is an equal opportunity employer as to all protected groups, including protected veterans and individuals with disabilities. If you have a disability and you believe you need a reasonable accommodation in order to search for a job opening or to submit an online application, please e-mail <a href="mailto:ReasonableAccommodationsRequest@castlebiosciences.com" target="_blank">ReasonableAccommodationsRequest@castlebiosciences.com</a>.This email was created exclusively to assist disabled job seekers whose disability prevents them from being able to apply online. Only messages left for this purpose will be returned. Messages left for other purposes, such as following up on an application or technical issues not related to a disability, will not receive a response.** No third-party recruiters, please

Clinical Services, Order Entry Specialist (PHX)

Start a fulfilling career as a Transportation Clean-Out! We're a team. Our success is driven by the collective effort of each member in our warehouse, which has set us apart in the industry for 130+ years. We're dedicated to collectively challenging any supply chain problem with top-of-the-line technology and safety measures carried throughout the process. We wouldn't be where we are without our warehouse team. It's why we've built a culture-focused and diverse environment for you that offers opportunities for advancement with industry-leading benefits. The Transportation Clean-Out teammate is responsible for the cleaning and sanitation of company tractors and trailers upon return from route. Benefits you can count on: <ul><li>Pay rate: $16.50 per hour. </li><li>The schedule for this position is: Sunday, Monday, Thursday, Friday and Saturday from 9am to 6pm.</li><li>Generous benefits that start on your 60th day: medical, dental, and vision insurance, FSA/HSA and company-paid life insurance.</li><li>Earn vacation time, and sick leave accrual from day one and paid holidays after 90 days.</li><li>401(k) Profit Sharing Plan after 90 days.</li><li>Additional benefits: pet insurance, parental leave, employee assistance programs, discount programs, tuition reimbursement program, and more! </li></ul> What you'll do as a Clean-Out: <ul><li>Wash and sanitize tractor and trailers with power washer.</li><li>Operate electric and manual pallet jacks.</li><li>Remove totes, boxes, pallets, shrink wrap from trailer, including overages and damages on route returns.</li><li>Unload inbound deliveries as directed.</li><li>Operate cardboard bailer.</li><li>Clean outside bay door.</li><li>Ability and willingness to select/load/unload and/or deliver ALL products that may be ordered by our customers.</li><li>This position has additional duties. Special projects may be assigned at the position supervisor's discretion. </li></ul> Qualifications you'll bring as a Warehouse Teammate: <ul><li>At least 18 years of age.</li><li>High School Diploma or GED preferred. </li><li>Be able to climb, reach, bend, crawl, squat and stoop to accomplish essential job functions. </li><li>Have the ability to be trained and or certified on a pallet jack. </li><li>This position requires the ability to read, write, and understand English at a level sufficient to perform job-related tasks effectively and safely. This includes understanding work instructions, safety protocols, and communications essential to the role. The requirement is directly related to the nature of the job and ensures compliance with workplace safety and operational standards.</li></ul> Fit the following? We want you here! <ul><li>Organized</li><li>Problem solver</li><li>Teamwork oriented</li><li>Safety conscious</li><li>Detailed </li></ul> Moving America forward - together. We've been forging our path as a leader in the distribution industry since 1894. Building an expansive nationwide network of teammates for 130+ years has allowed us to stay agile for our clients across the restaurant, retail, and e-commerce industries. We look to the future and are ready to continue making industry-defining moves by embracing the newest technology into our practices, continuing team member training, and emphasizing our people-centered culture. Candidates may be subject to a background check and drug screen, in accordance with applicable laws. All applicants will receive consideration for employment without regard to age, race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. For our complete EEO and Pay Transparency statement, please visit <a href="https://www.mclaneco.com/legal/employment/" target="_blank">https://www.mclaneco.com/legal/employment/</a>

McLane

Clean-Out

Start a fulfilling career as a Warehouse Selector! We're a team. Our success is driven by the collective effort of each member in our warehouse, which has set us apart in the industry for 130+ years. We're dedicated to collectively challenging any supply chain problem with top-of-the-line technology and safety measures carried throughout the process. We wouldn't be where we are without our warehouse team. It's why we've built a culture-focused and diverse environment that offers opportunities for advancement with industry-leading benefits. Benefits you can count on: <ul><li>Pay rate: $21.50 per hour. </li><li>Sunday-Monday 10:00AM-6:30PM, Wednesday-Friday 10:00AM-6:30PM</li><li>Generous benefits that start on your 60th day: medical, dental, and vision insurance, FSA/HSA and company-paid life insurance. </li><li>Earn vacation time, and sick leave accrual from day one and paid holidays after 90 days. </li><li>401(k) Profit Sharing Plan after 90 days. </li><li>Additional benefits: pet insurance, parental leave, employee assistance programs, discount programs, tuition reimbursement program, and more! </li></ul> What you'll do as a Warehouse Selector: <ul><li>Select product and load trucks, moving product between the loading dock and the warehouse and moving product within the warehouse. </li><li>May work in various areas of the warehouse such as Dry, Refrigerated, Perishables, Freezer, and others. </li><li>McLane provides freezer suits, hats, and gloves to you. </li><li>Review documents and record information; verify quantity, identity, availability, and condition of product. </li><li>Drive and operate a reach truck and pallet jack to select, pull, sort, and stack product within the warehouse and dock. </li><li>Hand-stack product on occasion when items are off balance or in the wrong location. </li><li>Shrink-wrap and label outgoing orders and remove shrink wrap from incoming orders. </li><li>Clean work area. </li><li>Other duties as assigned. </li></ul> Qualifications you'll bring as a Warehouse Teammate: <ul><li>At least 18 years of age. </li><li>Able to perform accurate visual inspections and repeatedly lift to 50 pounds or more. </li><li>At least 1 year of distribution warehouse experience, including operation of reach truck, pallet jack, and forklift is preferred, but not required. </li><li>This position requires the ability to read, write, and understand English at a level sufficient to perform job-related tasks effectively and safely. This includes understanding work instructions, safety protocols, and communications essential to the role. The requirement is directly related to the nature of the job and ensures compliance with workplace safety and operational standards.</li></ul> Fit the following? We want you here! <ul><li>Organized </li><li>Problem solver </li><li>Teamwork oriented </li><li>Safety conscious </li><li>Detailed </li></ul> Moving America forward - together. We've been forging our path as a leader in the distribution industry since 1894. Building an expansive nationwide network of team members for 130+ years has allowed us to stay agile for our clients across the restaurant, retail, and e-commerce industries. We look to the future and are ready to continue making industry-defining moves by embracing the newest technology into our practices, continuing team member training, and emphasizing our people-centered culture. Candidates may be subject to a background check and drug screen, in accordance with applicable laws. All applicants will receive consideration for employment without regard to age, race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. For our complete EEO and Pay Transparency statement, please visit <a href="https://www.mclaneco.com/legal/employment/" target="_blank">https://www.mclaneco.com/legal/employment/</a>

Warehouse Specialist I

Join the Clean Energy RevolutionBecome a Customer Support Operations Generalist at Southern California Edison (SCE) and build a better tomorrow. In this job, you’ll provide exceptional customer support, process applications and invoices, and resolve account issues. You’ll also answer questions related to SCE’s Medical Baseline program, energy efficiency, and income-qualified programs.&nbsp;As a&nbsp;Customer Support Operations Generalist, your work will help power our planet, reduce carbon emissions and create cleaner air for everyone. Are you ready to take on the challenge to help us build the future?<h4>Responsibilities</h4><ul><li>Communicates on standard matters with other corporate personnel and/or external customers, responding to customer correspondence in various channels excluding incoming phone calls</li><li>Compiles lists of orders that may involve billing program or service issues; reviews and corrects business process exceptions, error listings and other reports</li><li>Confirms, analyzes, summarizes, and transcribes information and data from various sources</li><li>Prepares and maintains digital and/or paper files, reports, system records and databases</li><li>Receives inbound calls and responds to customer requests, inquiries, complex billing, complaints or high bills</li><li>Provides price &amp; availability, formal quotations and other pre and post order support functions</li><li>Performs backup coverage within specific team and across other teams of similar function</li><li>Proactively follows up on order backlog to ensure order details are current</li><li>Facilitates the review of customer issues contributing to the regular analysis of top issues and launch projects</li><li>Processes written customer correspondence and provides the appropriate level of follow-up in a timely manner</li><li>A material job duty of all positions within the Company is ensuring the protection of all its physical, financial and cybersecurity assets, and properly accessing and managing private customer data, proprietary information, confidential medical records, and other types of highly sensitive information and data with the highest standards of conduct and integrity.</li></ul><h4>Minimum Qualifications</h4><ul><li>One or more years of experience researching, analyzing and interpreting complex customer data, and information.</li></ul>Preferred Qualifications<ul><li>One or more years of experience with CARE and Income Qualified programs.</li><li>Ability to interface effectively with clients, peers, and management.</li><li>Strong analytical skills to assess, research, and make sound decisions.</li><li>Ability to take initiative and accountability for accuracy and results.</li><li>Excellent written and verbal communication skills; customer-focused and collaborative.</li><li>One or more years of experience with C4, S4, SAP, Microsoft Excel, Outlook, and SharePoint.</li><li>Ability to lift to 25 lbs and operate basic office equipment (copier, fax, scanner, etc.).</li></ul>Additional Information<ul><li>The position’s work mode is&nbsp;remote.&nbsp;Employee is&nbsp;able to work primarily at home or remote however, the employee may be expected to come to an SCE facility on occasion. Unless otherwise noted, employees are required to work and&nbsp;reside in the state of California. Hiring organizations can add further requirements related to specific jobs. Further details of this work mode will be discussed at the interview stage. The work mode can be changed based on business needs.</li><li>Visit our&nbsp;Candidate Resource&nbsp;page to get meaningful information related to benefits, perks, resources, testing information, hiring process, and more!</li><li>Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.&nbsp;</li></ul>About Southern California EdisonThe people at SCE don't just keep the lights on. Our mission is so much bigger. We’re fueling the kind of innovation that’s changing an entire industry, and quite possibly the planet. Join us and create a future with cleaner energy, while providing our customers with the safety and reliability they demand. At SCE, you’ll have a chance to grow personally and professionally, making a real impact in Southern California and around the world.Southern California Edison is a proud Equal Opportunity Employer, including disability and protected veteran status. We are committed to ensuring that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodations at (833) 343-0727.

Customer Support Operations Generalist

Join the Clean Energy RevolutionBecome a Senior Instructional Designerat Southern California Edison (SCE) and build a better tomorrow. In this job, you’ll play a key role in the strategic direction of the HR Enterprise Learning &amp; Development group (ELD) in support of SCE training programs. As part of the learning organization, this position will work with training leads, internal clients and subject matter experts to determine the desired learning outcomes and learning objectives. This Senior Instructional Designer position will be responsible for developing training programs for new or upgraded technology systems, including any related operational and business processes. Deliverables may include participant guides, eLearning, job aids, and assessments that are moderately complex to complex in nature. As a&nbsp;Senior Instructional Designer, your work will help power our planet, reduce carbon emissions and create cleaner air for everyone. Are you ready to take on the challenge to help us build the future?<h4>Responsibilities</h4><ul><li>Delivers technical trainings on a wide range of solutions areas/ technologies</li><li>Develops, designs, and ensures quality of training materials; performs in the capacity of Technical Instructional Design Lead</li><li>Utilizes knowledge of training methodologies to plan and facilitates development of training solutions that drive department or Operating Unit outcomes</li><li>Monitors and documents user outcomes, needs assessment and learning objectives</li><li>Supports the implementation of training programs, delivery plans and documentation of user outcomes</li><li>Collaborates with cross functional stakeholders to understand to examine existing software and system training materials, identify gaps and develop an organized approach to development of training resources</li><li>Contributes to the identification and design of the technical training curriculum, balancing the needs of different functions</li><li>Ensures feedback is incorporated into the design, development or facilitation of future technical training programs, and that training interventions align both learner experience and department/Operating Unit needs</li><li>Conducts analyses on program effectiveness, reporting to department or Operating Unit leaders on results</li><li>Provides input on documentation of programs, curriculum, and outcome objectives; provides oversight and guidance to less experienced team members</li><li>A material job duty of all positions within the Company is ensuring the protection of all its physical, financial and cybersecurity assets, and properly accessing and managing private customer data, proprietary information, confidential medical records, and other types of highly sensitive information and data with the highest standards of conduct and integrity.</li></ul><h4>Minimum Qualifications</h4><ul><li>Five or more years of experience supporting technical training learning initiatives</li></ul>Preferred Qualifications<ul><li>Bachelor's degree in instructional design, education, instructional technology, or equivalent work experience.</li><li>Experience in designing and developing technical training materials, especially for complex systems like Salesforce.&nbsp;</li><li>Experience consulting with stakeholders to understand performance and skill gaps, determine learning solutions, and linkage to goals.&nbsp;</li><li>Experience leading large-scale training initiatives, aligning programs with business goals, regulatory requirements, and workforce needs.&nbsp;</li><li>Experience developing blended learning solutions, including instructor-led training (ILT), eLearning, simulations, and hands-on skill assessments.</li><li>Experience using Digital Adoption Platforms (DAP) and content authoring solutions such as EnableNow to support training, user enablement, and in-application guidance.</li><li>Advanced skills and experience in instructional design practices and methodologies, including adult learning, ADDIE, and SAM.</li><li>Proven experience working in an agile environment.</li><li>Experience designing training and assessments that measure impact.</li><li>Advanced analytical and project management skills with great attention to detail.</li><li>Ability to communicate technical and non-technical material in a readily understandable manner.</li><li>Ability to work collaboratively with other team members.</li><li>Strong verbal, written, and analytical skills.</li></ul>Additional Information<ul><li>This position’s work mode is&nbsp;hybrid.&nbsp;The employee will report to an SCE facility for a set number of days with the option to work remotely on the remaining days.  Unless otherwise noted, employees are required to work and reside in the state of California.  Further details of this work mode will be discussed at the interview stage. The work mode can be changed based on business needs.</li><li>Visit our&nbsp;Candidate Resource&nbsp;page to get meaningful information related to benefits, perks, resources, testing information, hiring process, and more!</li><li>Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. </li><li>Position will require up to 10% traveling and being out in the field throughout the SCE service territory.&nbsp;</li><li>Relocation does not apply to this position.</li></ul>About Southern California EdisonThe people at SCE don't just keep the lights on. Our mission is so much bigger. We’re fueling the kind of innovation that’s changing an entire industry, and quite possibly the planet. Join us and create a future with cleaner energy, while providing our customers with the safety and reliability they demand. At SCE, you’ll have a chance to grow personally and professionally, making a real impact in Southern California and around the world.Southern California Edison is a proud Equal Opportunity Employer, including disability and protected veteran status.We are committed to ensuring that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodations at (833) 343-0727.

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