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Thank you for your interest in a career at NeighborHealth, formerly East Boston Neighborhood Health Center!As one of the largest community health centers in the country, NeighborHealth is proud to serve the greater Boston area with a strong commitment to the health and well-being of our patients and communities.Whether you're a nurse or physician providing direct care, a manager leading dedicated teams, or part of the essential support staff who keep our operations running smoothly — every role at NeighborHealth is vital. Together, we’re advancing medicine and delivering the best care experience for our patients and community!Interested in this position? Apply online and create a personal candidate account!Current Employees of NeighborHealth- Please use our internal careers portal to apply for positions.To learn more about working at NeighborHealth and our benefits, please visit out our Careers Page.Time Type: Full timeDepartment: Mental HealthAll Locations: 10 Gove Street – Taylor BuildingPosition Summary: The Care Navigator Behavioral Health Specialist (CNBHS) provides direct outreach and support to behavioral health patients and their families to address complex social determinants of health (SDOH) needs that negatively impact health and wellbeing. The CNBHS offers outreach and case management to promote compliance with treatment plans and connect patients to community resources supporting SDOH needs.<h4>Essential Duties &amp; Responsibilities:</h4><ul><li>Work collaboratively with the BHC to assess SDOH needs (e.g., food, financial, housing, legal) and connect patients to community-based agencies for assistance.</li><li>Provide referral bridging to access mental health services internally and externally; help coordinate care with healthcare providers.</li><li>Research and maintain a comprehensive community resource database for behavioral health services; improve provider and extended CN team knowledge on community resources.</li><li>Provide case management support for an active caseload of behavioral health patients; conduct regular outreach to promote treatment plan compliance and act as liaison to the BHC.</li><li>Administer behavioral health screening tools (PHQ-9, GAD-7) under the direction of the BHC and after completing training.</li><li>Assist patients with form completion to access community resources and benefits when literacy or language barriers exist.</li><li>Help patients navigate services provided by third-party agencies such as Inspectional Services, Massachusetts Commission for the Blind and Deaf/Hard of Hearing, Senior Services, Transportation Services, and homeless shelters.</li><li>Collaborate with legal service agencies and educate patients about their rights as tenants and workers.</li><li>Support direct service programs such as Cradles to Crayons and Food Pantry services as needed.</li><li>Participate in supervision meetings with the collaborating BHC.</li><li>Participate in professional development and team trainings focused on community resources and the intersections of social justice and community health work.</li><li>Serve as a liaison between NeighborHealth and community behavioral health agencies.</li><li>Support student interns volunteering with the Care Navigation team.</li><li>Assist with training and orienting new Care Navigators.</li><li>Maintain timely and accurate documentation in Epic (telephone encounters and CRM).</li></ul>Additional Responsibilities:<ul><li>Maintain excellent punctuality and attendance.</li><li>Demonstrate teamwork, self-direction, and self-motivation; solve problems independently or seek consultation when appropriate.</li><li>Display outstanding customer service skills when interacting with all NeighborHealth customers following the ACE model.</li><li>Adhere to all NeighborHealth and departmental policies and procedures.</li><li>Participate in required departmental activities and meetings.</li><li>Perform other related duties as assigned.</li></ul><h4>Organizational Competencies:</h4><ul><li>Read, understand, and comply with Standards of Conduct, JCAHO policies, CMS PACE Program Regulations, applicable state regulations, NeighborHealth policies, and all employment laws.</li><li>Safeguard the confidentiality of all patient and employee information.</li><li>Follow safety policies and procedures (e.g., fire safety, electrical safety, body mechanics, ergonomic safety).</li></ul><h4>Knowledge, Skills, and Abilities Required:</h4><ul><li>Education: Bachelor’s Degree required.</li><li>Experience: 1–2 years in a direct service role; experience with underserved populations is preferred.</li><li>Skills/Abilities: Strong second language skills preferred (Spanish). Excellent organizational and time management skills. Ability to multitask effectively.</li></ul><h4>Licensure/Certification Requirements:</h4><ul><li>Licensure/Certification as required.</li><li>CPR certification required.</li></ul><h4>Working Conditions:</h4><ul><li>Physical Environment: Frequent sitting; occasional standing/walking; lifting up to 20 lbs.</li><li>Manual Dexterity: Fine hand manipulation required to operate a computer keyboard.</li><li>Audible/Visual Demands: Ability to see computer screens and read reports.</li></ul>Pay:$21.95 - $32.93/hr based on experienceEEO &amp; Accommodation Statement:NeighborHealth is an equal employment/affirmative&nbsp;action employer. We ensure equal employment opportunities for all, without regard to race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity and/or expression or any other non-job-related characteristic. If you need accommodation for any part of the application process because of a medical condition or disability, please send an e-mail <a href="mailto:toHRrecruit@NeighborHealth.com" target="_blank">toHRrecruit@NeighborHealth.com</a>&nbsp;or call 617-568-4480 to let us know the nature of your requestFederal Trade Commission Statement: According to the FTC, there has been a rise in employment offer scams. Our current job openings are listed on our website. We do not ask or require downloads of any applications, or “apps.” Job offers are not extended over text messages or social media platforms. We do not ask individuals to purchase equipment for or prior to employment.E-Verify Program Participation Statement:NeighborHealth participates in the Electronic Employment Verification Program, E-Verify. As an E-Verify employer, all prospective employees must complete a background check before beginning employment.

NeighborHealth

NeighborhoodHealth

Care Navigator, BH Specialist

Qualifications: 48 College Credits or an Associate's Degree or passed the State Title I Paraprofessional Test&nbsp; Must be patient, flexible, and collaborative&nbsp; Strong leadership skills in supervising students&nbsp; Lunch, recess, and restroom coverage daily Hours: 10:30am-1:30pm Monday through Friday&nbsp; Hourly rate: $20.00 per hour *In accordance with S-414/A-3188 (<a href="http://www.njleg.state.nj.us/2018/Bills/S0500/414_R2.HTM" target="_blank">http://www.njleg.state.nj.us/2018/Bills/S0500/414_R2.HTM</a>), school districts, charter schools, nonpublic schools, and contracted service providers (“employers”) are required to review the last twenty years of employment history of prospective employees to ascertain allegations of child abuse or sexual misconduct. It explicitly prohibits such employers from hiring a person serving in a position which involves regular contact with students unless the employer conducts a review of the employment history of the applicant by contacting former and current employers and requesting information regarding child abuse and sexual misconduct allegations.

Cherry Hill Township Board of Education

Educational Assistant - Cafeteria and Recess

USRC's greatest strength in being a leader in the dialysis industry is our ability to recognize and celebrate the differences in our diverse workforce. We strongly believe in recruiting top talent and creating a diverse and inclusive work climate and culture at all levels of our organization. The Clinical Coordinator is responsible for assisting with management and operation of clinic. This position assumes full responsibility for the dialysis clinic in the absence of the Administrator.Growth:<ul><li> Assist with clinical and operational processes to improve patient health and minimize hospitalizations and missed treatments.</li><li> Assist with planning/coordinating patient scheduling to assure timely acceptance of patients and effective staffing levels.</li><li> Demonstrate effective use of supplies and staff labor hours. </li><li> Responsible for updating all logs and ensuring that dialysis run sheets and logs are sent to billing.</li><li> Perform duties as assigned to meet the patient care or operational needs of the clinic.</li></ul>Outcomes:<ul><li> Coordinate the functions of all departments and develop standards and methods of measuring patient care services, including a chronological record of services provided to patients as required by the ESRD Network Coordinating Council and Medicare.</li><li> Work with Administrator to maintain chronological, thorough, and appropriate documentation in the patient record of all treatments, activities, and communication with the patient, physician, and other healthcare professionals.</li><li> Promote quality management program through education and involvement of staff and patients in outcomes as well as overall responsibility to achieve corporate goals for quality.</li><li> Assist with program's target goals for patient outcomes in accordance with quality patient care and Company goals.</li><li> Review all incident reports; make recommendations and take action relative to incidents as appropriate; report at monthly QAPI meeting as delegated by Administrator or Management.</li></ul>Operational Readiness:<ul><li> Knowledge of and remain current with federal, state, local laws and regulations, including health care professionals practice act requirements. </li><li> Work with Administrator to assure clinic is in compliance with all applicable federal, state, and local laws and regulations.</li><li> Assist Administrator with development, implementation and follow up of Corrective Action Plans required for internal and external surveys. </li><li> May assume Charge Nurse's responsibilities as needed.</li><li> May fulfill responsibility of facility Alternate CEO as delegated by Governing Body. </li><li> Conduct and/or participate in both formal and informal meetings with the governing body, Regional Director, Medical Director and the staff as delegated. Assure that appropriate staff meetings, in-service education meetings, and team patient care planning meetings are held monthly as delegated. Assure that Quality Assessment &amp; Performance Improvement Program is current at all times as delegated.</li><li> Establish, maintain, and submit all required records and reports concerning staff, patients, and the operational affairs of the center if delegated by Administrator.</li><li> Continuously monitor to ensure that a safe and sanitary physical environment is maintained throughout the facility; that all equipment is maintained and functions properly; and that adequate and appropriate inventory levels of all supplies are available and used correctly.</li><li> Oversee the maintenance of equipment and supplies to meet current laws and regulations.</li><li> Responds to all emergencies in clinic. Familiar with emergency equipment and all emergency operational procedures.</li><li> Supervise the maintenance of equipment, building areas occupied by the center and other property belonging to the center.</li></ul>Partnerships:<ul><li> Maintain collaborative working relationship with Medical Director and physicians.</li><li> Establish and maintain a positive relationship with all Administrators, area hospitals, agencies, vendors and the community.</li><li> Actively promote GUEST customer service standards; develop effective relationships at all levels of the organization.</li><li> Respond effectively to inquiries or complaints.</li></ul>Staff Development: <ul><li> Ensure all staff meet required qualifications for position held and perform duties within limitations established by and in accordance with company policy/procedures, health care professionals practice acts, applicable state and federal laws and regulations.</li><li> Serves as a resource/subject matter expert for patient needs and concerns, staff education and in-service sessions as necessary.</li><li> Assists with recruitment, training, development, and supervision of all personnel.</li><li> Assists with maintaining effective personnel management and employee relations, including evaluating the performance of all personnel and counseling employees.</li><li> Uphold management goals of corporation by leading staff in team concepts and promoting a team effort.</li><li> Effectively communicate expectations; accept accountability and hold others accountable for performance.</li></ul>

U.S. Renal Care

Dialysis Clinical Coordinator

SUMMARYThe Administrator is responsible for the overall daily management and operation of the clinic. The Administrator reports directly to first line regional operational management which may be an Area Director, Regional Director, or Vice President of Operations, depending on the region/demographics.ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties and tasks may be assigned.GROWTH · Develop and implement processes for program growth in accordance with Company goals. · Plan/coordinate patient scheduling to assure timely acceptance of patients and effective staffing levels. · Implement clinical and operational processes to improve patient health and minimize hospitalizations and missed treatments. · Achieve financial targets to include budget, labor costs, supply costs and expenditures.OUTCOMES · Review all incident reports; make recommendations and take action relative to incidents as appropriate; report at monthly QAPI meeting. · Promote quality management program through education and involvement of staff and patients in outcomes as well as overall responsibility to achieve corporate goals for quality. Leads QAPI meetings and quality improvement committees. · Coordinate the functions of all departments and develop standards and methods of measuring patient care services, including a chronological record of services provided to patients as required by the ESRD Network Coordinating Council and Medicare. · Work with staff to maintain chronological, thorough, and appropriate documentation in the patient record of all treatments, activities, and communication with the patient, physician and other healthcare professionals. · Achieve program's target goals for patient outcomes in accordance with quality patient care and Company goals.OPERATIONAL&nbsp;READINESS· Knowledge of and remain current with federal, state, local laws and regulations, including health care professionals practice act requirements. · Assure that the clinic is in compliance with all applicable federal, state, and local laws and regulations and receives continuing certification from all statutory and regulatory agencies. · Develop, implement and follow up necessary Corrective Action Plans for internal and external surveys. · May assume Charge Nurse's responsibilities as needed. · Responsible for duties listed in Registered Supervising Nurse job description and nursing services policy # C-AD-0110 or must designate Registered Nurse meeting these qualifications. · May fulfill responsibility of facility CEO as delegated by Governing Body. · Conduct and/or participate in both formal and informal meetings with the governing body, Regional Director, Medical Director and the staff. Assure that appropriate staff meetings, in-service education meetings, and team patient care planning meetings are held monthly. Assure that Quality Assessment &amp; Performance Improvement Program is current at all times. · Establish, maintain, and submit all required records and reports concerning staff, patients, and the operational affairs of the center. · Plan, coordinate, and approve effective and efficient staffing to meet patient needs and regulations. · Oversee the maintenance of equipment and supplies to meet current laws and regulations.OPERATIONAL READINESS (cont.) · Continuously monitor to ensure that a safe and sanitary physical environment is maintained throughout the facility; that all equipment is maintained and functions properly; and that adequate and appropriate inventory levels of all supplies are available and used correctly. · Supervise the maintenance of equipment, building areas occupied by the center and other property belonging to the center. · Know and understand the water treatment and mechanisms of the equipment of the facility. · Assist, when necessary, with disinfection of equipment and supplies including bicarbonate delivery systems and dialysis machines.PARTNERSHIPS · Monitor all contractual agreements; update as needed with corporate oversight. · Maintain collaborative working relationship with Medical Director and physicians. · Establish and maintain a positive relationship with area hospitals, agencies, vendors and the community. · Actively promote GUEST customer service standards; develop effective relationships at all levels of the organization. · Respond effectively to inquiries or complaints.STAFF&nbsp;DEVELOPMENT/&nbsp;RETENTION · Ensure all staff meet required qualifications for position held and perform duties within limitations established by and in accordance with company policy/procedures, health care professionals practice acts, applicable state and federal laws and regulations. · Recruit, train, develop, and supervise all personnel. · Maintain effective personnel management and employee relations, including evaluating the performance of all personnel; approving and submitting all hours worked and counseling and disciplining employees. · Uphold management goals of corporation by leading staff in team concepts and promoting a team effort. · Effectively communicates expectations; accepts accountability and holds others accountable for performance.ADMINISTRATORState Specific RegulationsAlabamaIF DESIGNATED CEO FOR THE CLINIC, MUST: <ul><li> Hold at least a baccalaureate degree and has at least one (1) year of experience in a dialysis unit OR</li><li> Meets the qualifications for a qualified physician director or qualified registered supervising nurse.</li></ul>Georgia <ul><li> Hold at least a baccalaureate degree and has at least one (1) year experience in an end stage renal disease facility OR</li><li> Meets the qualifications for a physician director or a nurse responsible for nursing services for an end stage renal disease facility OR</li><li> Has been acting for at least two (2) years as a facility administrator for an end stage renal disease facility which has been certified for the federal Medicare program.</li></ul>Maryland IF NOT THE DESIGNATED CEO FOR THE CLINIC, MUST: <ul><li> Be 21 years old or older.</li><li> Possess a high school diploma or a high school equivalency diploma.</li><li> Have at least one (1) year of dialysis experience.</li><li> Have no criminal conviction or other criminal history that indicates behavior that is potentially harmful to patients, documented through either a criminal history records check or criminal background check completed within one (1) month before employment.</li></ul>New Jersey <ul><li> A baccalaureate degree from an accredited college or university and the equivalent of at least one (1) year experience in supervising renal dialysis services OR</li><li> Five (5) years full-time experience in the provision of renal dialysis services and documentation of supervisory experience for at least one (1) year.</li></ul>South Carolina <ul><li> Hold at least a baccalaureate degree or have a minimum of an associate degree in a health-related field with at least two (2) years experience in ESRD within the past five (5) years.</li></ul>Wyoming PERSON IN CHARGE OF THE OPERATION OF THE FACILITY TWENTY-FOUR (24) HOURS PER DAY AND IS:<ul><li> A physician OR</li><li> A Registered Nurse who has at least six (6) months of experience working in a renal dialysis center OR</li><li> An individual with a bachelors degree and one (1) year experience in health service administration, preferably in a renal dialysis center.</li></ul>REGISTERED SUPERVISING NURSEState Specific RegulationsGeorgia <ul><li> RN with twelve (12) months of experience in clinical nursing, and an additional six (6) months of experience in nursing care of the patient with permanent kidney failure or undergoing kidney transplantation, including training in and experience with the dialysis process OR</li><li> RN with eighteen (18) months of experience in nursing care of the patient with on maintenance dialysis, or the nursing care of the patient with a kidney transplant, including training in and experience with the dialysis process.</li><li> Where the RN responsible for nursing services is also in charge of self-care dialysis training, at least three (3) months of the total required dialysis experience is in training patients in self-care.</li></ul>New Jersey THIS POSITION IS CONSIDERED DIRECTOR OF NURSING SERVICES IN THE STATE OF NJ AND MUST:<ul><li> Have twelve (12) months full time experience in nursing supervision and/or nursing administration obtained in a hemodialysis setting within the last twenty-four (24) months.</li></ul>South Carolina THIS POSITION IS CONSIDERED DIRECTOR OF NURSING SERVICES IN THE STATE OF SC AND MUST: <ul><li> Be a registered nurse with at least eighteen (18) months of experience in clinical nursing, with at least six (6) months experience in care of patients with ESRD.</li></ul>Texas THIS POSITION ALSO MAY BE KNOWN AS THE DIRECTOR OF NURSING IN THE STATE OF TX AND MUST:<ul><li> Have at least eighteen (18) months experience as an RN, which includes at least twelve (12) months experience in dialysis within the last twenty-four (24) months; OR </li><li> Have at least eighteen (18) months experience as an RN, and holds a current certification from a nationally recognized board in nephrology nursing or hemodialysis.</li></ul>

Dialysis Facility Administrator

USRC's greatest strength in being a leader in the dialysis industry is our ability to recognize and celebrate the differences in our diverse workforce. We strongly believe in recruiting top talent and creating a diverse and inclusive work climate and culture at all levels of our organization.The Home Therapy Administrator is responsible for the overall daily management and operation of assigned home dialysis modality program(s). The Administrator reports directly to first line regional operational management which may be an Area Director, Regional Director, or Vice President of Operations, depending on the region/demographics. ESSENTIAL DUTIES AND RESPONSIBILITIES include the following.&nbsp; Other duties and tasks may be assigned.&nbsp;<ul><li>Develop and implement processes for program growth in accordance with Company goals.</li><li>Implement clinical and operational processes to improve patient health and continuity of care.</li><li>Oversee equipment management, including equipment tracking and retrieval.</li><li>Responsible for active Renal Care Options program to ensure patients are educated on all modality options.</li><li>Achieve financial targets to include budget, labor costs, supply costs and expenditures.</li><li>Review all incident reports; make recommendations and take action relative to incidents as appropriate; report at monthly QAPI meeting.</li><li>Promote quality management program through education and involvement of staff and patients in outcomes as well as overall responsibility to achieve corporate goals for quality. Leads QAPI meetings and quality improvement committees.</li><li>Achieve program's target goals for patient outcomes in accordance with quality patient care and Company goals.</li><li>Assure that the program(s) is in compliance with all applicable federal, state, and local laws and regulations and receives continuing certification from all statutory and regulatory agencies.</li><li>May assume Home Therapy Nurse's responsibilities as needed.</li><li>Establish, maintain, and submit all required records and reports concerning staff, patients, and the operational affairs of the program(s).</li><li>Plan, coordinate, and approve effective and efficient staffing to meet patient needs and regulations.</li><li>Oversee on-call system for patients; ensure patients have access to nursing support at all times.</li><li>Ensure proper documentation of all nursing services in the Electronic Medical Record (EMR) including but not limited to training sessions, routine and non-routine in-person interactions, home visits and phone conversations. Documentation should accurately reflect the patient status and nursing interventions and be written to ensure continuity of care.</li><li>Supervise the maintenance of equipment, building areas occupied by the program and other property belonging to the program.</li><li>Regular and reliable attendance is required for the position.</li><li>Monitor all contractual agreements; update as needed with corporate oversight.</li><li>Maintain collaborative working relationship with Medical Director and physicians.</li><li>Oversee communication of overall results of patient assessment, reassessment, and ongoing monitoring to the physician, team members, and others as appropriate to the individual needs of the patient.</li><li>Effectively communicates expectations; accepts accountability and holds others accountable for performance. </li></ul> ADMINISTRATOR STATE SPECIFIC REGULATIONSALABAMAIF DESIGNATED CEO FOR THE CLINIC, MUST:<ul><li>Hold at least a baccalaureate degree and has at least one (1) year of experience in a dialysis unit OR</li><li>Meets the qualifications for a qualified physician director or qualified registered supervising nurse.</li></ul>GEORGIA<ul><li>Hold at least a baccalaureate degree and has at least one (1) year experience in an end stage renal disease facility OR</li><li>Meets the qualifications for a physician director or a nurse responsible for nursing services for an end stage renal disease facility OR</li><li>Has been acting for at least two (2) years as a facility administrator for an end stage renal disease facility which has been certified for the federal Medicare program.</li></ul>MARYLANDIF NOT THE DESIGNATED CEO FOR THE CLINIC, MUST:<ul><li>Be 21 years old or older.</li><li>Possess a high school diploma or a high school equivalency diploma.</li><li>Have at least one (1) year of dialysis experience.</li><li>Have no criminal conviction or other criminal history that indicates behavior that is potentially harmful to patients, documented through either a criminal history records check or criminal background check completed within one (1) month before employment.</li></ul>NEW JERSEY<ul><li>A baccalaureate degree from an accredited college or university and the equivalent of at least one (1) year experience in supervising renal dialysis services OR</li><li>Five (5) years full-time experience in the provision of renal dialysis services and documentation of supervisory experience for at least one (1) year.</li></ul>SOUTH CAROLINA<ul><li>Hold at least a baccalaureate degree or have a minimum of an associate degree in a health-related field with at least two (2) years experience in ESRD within the past five (5) years.</li></ul>WYOMINGPERSON IN CHARGE OF THE OPERATION OF THE FACILITY TWENTY-FOUR (24) HOURS PER DAY AND IS:<ul><li>A physician OR</li><li>A Registered Nurse who has at least six (6) months of experience working in a renal dialysis center OR</li><li>An individual with a bachelors degree and one (1) year experience in health service administration, preferably in a renal dialysis center.</li></ul>REGISTERED SUPERVISING NURSESTATE SPECIFIC REGULATIONSGEORGIA<ul><li>RN with twelve (12) months of experience in clinical nursing, and an additional six (6) months of experience in nursing care of the patient with permanent kidney failure or undergoing kidney transplantation, including training in and experience with the dialysis process OR</li><li>RN with eighteen (18) months of experience in nursing care of the patient with on maintenance dialysis, or the nursing care of the patient with a kidney transplant, including training in and experience with the dialysis process.</li><li>Where the RN responsible for nursing services is also in charge of self-care dialysis training, at least three (3) months of the total required dialysis experience is in training patients in self-care. </li></ul>NEW JERSEYTHIS POSITION IS CONSIDERED DIRECTOR OF NURSING SERVICES IN THE STATE OF NJ AND MUST:<ul><li>Have twelve (12) months full time experience in nursing supervision and/or nursing administration obtained in a dialysis setting within the last twenty-four (24) months. </li></ul>SOUTH CAROLINATHIS POSITION IS CONSIDERED DIRECTOR OF NURSING SERVICES IN THE STATE OF SC AND MUST:<ul><li>Be a registered nurse with at least eighteen (18) months of experience in clinical nursing, with at least six (6) months experience in care of patients with ESRD.</li></ul>TEXASTHIS POSITION ALSO MAY BE KNOWN AS THE DIRECTOR OF NURSING IN THE STATE OF TX AND MUST:<ul><li>Have at least eighteen (18) months experience as an RN, which includes at least twelve (12) months experience in dialysis within the last twenty-four (24) months; OR </li><li>Have at least eighteen (18) months experience as an RN, and holds a current certification from a nationally recognized board in nephrology nursing or dialysis. </li></ul>

Dialysis Facility Administrator - Home Therapies

Essential Duties and Responsibilities include the following. Other duties and tasks may be assigned.<ul><li>Demonstrate effective use of supplies and staff labor hours.</li><li> May assist with billing log preparation and updates.</li><li>Perform duties as assigned to meet the patient care or operational needs of the clinic</li><li> Obtain blood samples for laboratory analysis as required to complete physician orders.</li><li> Complete and document monthly review of patient medication profiles.</li><li>Knowledge of and comply with applicable health care professionals practice act requirements.</li><li>Perform duties at all times under the supervision of a Charge Nurse and within limitations established by and in accordance with company policy and procedures, applicable state and federal laws and regulations</li><li>Maintain thorough, accurate, and appropriate documentation in the patient record of all treatments, activities, and communication with the patient, physician and other healthcare professionals to include progress reports.</li><li>Report any significant information or change in patient condition to the Charge Nurse.</li><li> Report machine problems to Biomedical Technician and Administrator.</li><li> Participate in staff meetings as required. Attend in-service and continuing education offerings in compliance with company policy and procedure.</li><li>Assist with staff training as requested.</li></ul>

Dialysis Licensed Vocational Nurse

Dialysis LVN/LPN

Astound is a leading provider of internet, WiFi, mobile, and TV services, dedicated to connecting communities and empowering lives through innovative technology. &nbsp;We also keep businesses connected with dependable fiber infrastructure and internet solutions backed by award-winning service, helping organizations thrive in an increasingly connected world.&nbsp;At the forefront of digital transformation, we continuously evolve our offerings to meet the dynamic needs of our customers—delivering reliable connectivity and groundbreaking digital experiences.&nbsp;Our commitment to excellence extends beyond infrastructure. We invest in our people through personalized training, coaching, and a supportive work environment that fosters growth and opportunity. Employees are empowered to represent a superior telecommunications company while making a meaningful impact in the communities we serve.&nbsp;We offer a robust benefits package that includes rewards, recognition programs, and employee discounts—ensuring our team members are supported in both their professional and personal journeys. At Astound, we believe in creating astounding possibilities for everyone, everywhere.Where you will work:<ul><li>This position will be based in Pittston, PA.</li></ul><h4>Operations Coordinator</h4>Market Support/Order Entry – Responsibilities<ul><li>Place work order for Installs, Change of Service, Downgrades and Upgrades in the Order Entry system called ICOMS.</li><li>High Priority projects as assigned by market management.</li><li>Review daily reports, identify, and resolve issues that will negatively impact Astound, Technicians/Contractors and/or Customer Billing.</li><li>Inbound and Outbound calls to and from Customers.</li><li>Answer incoming phone calls from Sales Agents, Customers, Internal Customers, and provide the requested level of support.</li><li>Research and Resolve Customer Escalations from the Customers, Centralized Service Delivery and local Communities.</li><li>Support the Retention/Customer Care teams.</li><li>Credits/Adjustments approved by the business manager.</li><li>BOLT cases – Assigned by Manager</li></ul>The primary position responsibilities for this position will focus on the Harvest Project, which will last approximately 18 months. The Harvest Project involves contacting customers and switching out their legacy boxes and replacing them with Android boxes. After the Harvest Project has been completed, this position may also be responsible for Payment Center coverage on an as-needed basis.Our Astounding candidate will possess:Skills &amp; Abilities:<ul><li>Demonstrate strong Customer Service skills</li><li>Team oriented mindset</li><li>Remain up-to-date on current offerings/promotions</li><li>Remain calm and courtesy when working with both internal/external customers</li><li>Solid understanding of all Astound products and services</li><li>Strong Computer Skills Working knowledge of Gmail Microsoft Office applications and ICOMS preferred</li><li>Ability to adapt to changing priorities</li><li>Ability to work effectively in a fast paced and dynamic environment</li><li>Ability to multitask</li><li>Close attention to detail</li><li>Strong verbal skills</li><li>Strong troubleshooting skills</li><li>Strong problem solving skills</li><li>Commitment to Punctuality, responsibilities and work habits</li><li>Flexibility in work schedule, OT required at times</li></ul>Required Education and/or Certificates/Credentials:<ul><li>High School Diploma or equivalent</li></ul>We are Proud to Offer an Astounding Benefits Package Including:<ul><li>Rewards: Competitive compensation plan</li><li>Entertainment: Free internet/video/phone service if you reside in an Astound serviceable area</li><li>Retirement: 401k with employer match and immediate vesting</li><li>Family: Paid parental leave and insurance benefits (Medical/Dental/Vision/Life/Disability)</li><li>Professional Development: Paid training &amp; tuition reimbursement program</li><li>Leisure and Fun: Employee discount program</li><li>Live YOUR Life: Generous paid time off plans</li><li>Impact: Established, yet growing, organization where you can make a real impact!</li></ul>Is this the career opportunity you’ve been searching for? Yes? Then let us know about you – apply now!The base salary range in Pennsylvania for this position is $18.00 - $21.00 per hour, plus opportunities for bonus, benefits and commission, if applicable. The base pay range represents the low and high end of the hiring range for this job. Actual pay will vary and may be above or below the range based on various factors including but not limited to relevant skills, experience, and capabilities. It is specific to Pennsylvania and may not be applicable to other locations.Our Mission Statement:&nbsp;* Take care of our customers&nbsp;* Take care of each other&nbsp;* Do what we say we are going to do&nbsp;* Have funDiverse Workforce / EEO:Astound is proud to be an Opportunity Employer, and we are dedicated to cultivating an inclusive workplace where employees feel valued, respected, and empowered. Discrimination of any kind has no place here. We are committed to providing equal opportunities for all employees and applicants, regardless of race, color, religion, sex, gender, pregnancy, childbirth and related conditions, national origin, age, physical and mental disability, marital status, sexual orientation, genetic information, military or veteran status, citizenship, or other status or characteristic protected by applicable law. We strive to create a culture that celebrates our differences and promotes fairness and inclusivity in all aspects of our business.FCO (For San Francisco Candidates Only):Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.CCPA Employee Privacy Policy (For California Candidates Only): <a href="https://www.astound.com/wp-content/uploads/2023/09/CCPA-Employee-Privacy-Notice.pdf&nbsp;&amp;nbsp" target="_blank">https://www.astound.com/wp-content/uploads/2023/09/CCPA-Employee-Privac…</a>;

Astound Broadband

Astound

Operations Coordinator

<h4>Direct Sales Representative</h4>Location: West Sacramento, CA&nbsp;Opportunity to earn up to $88,000 or more!* We offer a $32,000 base with a commission plan that allows you the freedom to exceed quota.&nbsp; (*See total compensation details below the job description). You will be representing a superior internet package and company that cares about you and our customers.Astound, the sixth-largest telecommunications provider in the United States, is a leading supplier of cutting-edge technology and communications services—and applicants like you make it all possible. To develop your career, we provide one-on-one training and coaching, a supportive work environment and the opportunity to represent a superior telecommunications company. Additionally, we offer a robust benefits package, including rewards, recognition and employee discounts to ensure your continued success.&nbsp; With us, you’ll stay empowered to do your best work by creating astounding possibilities for local communities and beyond.Where you will work:<ul><li>This is a dynamic opportunity to represent our single-family sales initiatives, could be based out of West Sacramento, CA&nbsp;</li></ul>A Day in the Life of the Direct Sales Representative - Single-Family Units:&nbsp;<ul><li>Obtain new customers in a residential environment through professional, face-to-face interaction with residents, property management groups, and other referral sources</li><li>Aggressively pursue any leads provided daily</li><li>Understand every unique element of assigned properties within portfolio</li><li>Distribute marketing material, facilitate strategic marketing campaigns, build Astound brand awareness</li><li>Review and understand property contract language, service levels, restrictions, and obligations</li><li>Understand customer needs and articulate solutions</li><li>Attend mandatory sales meetings</li><li>Report sales statistics accurately and promptly to management</li><li>Stay up to date with what the competition is doing in your market</li></ul>What You Bring to the Table:&nbsp;<ul><li>Ability to work in a fast paced challenging environment</li><li>Enjoys working outdoors "on the hunt" since 90% of all work is in the field</li><li>Excellent communications, relationship building, organizational, presentation and influence skills</li><li>You have a positive, creative and persuasive personality</li><li>Must be a motivated, self-starter and comfortable with working autonomously</li><li>Must be detail oriented and has highly developed organizational and time management skills</li><li>You are sales-quota driven</li><li>Must have valid driver's license and reliable transportation&nbsp; </li><li>Visit potential customers at their residences to discuss service needs, providing quotes and sign up orders.</li><li>Other duties as assigned.</li><li>This is a face-to-face and door-to-door position. It’s not easy for everyone, however, the base salary and uncapped commission compensation is designed for excellent earnings potential.</li><li>We provide flexible scheduling</li><li>Adjusted Quota during your ramp-up period.</li><li>Protected Territory with excellent training/mentoring</li></ul>Education and Certifications:&nbsp;<ul><li>High school diploma or equivalent</li></ul>We are proud to Offer a Comprehensive Benefits Package Including:<ul><li>401k retirement plan, with employer match</li><li>Insurance options including: medical, dental, vision, life and STD insurance</li><li>Paid Time Off/Vacation: Starting at 80 hours per year, and increases based on tenure with the organization</li><li>Floating Holiday: 40 hours per year</li><li>Paid Holidays: 7 days per year</li><li>Paid Sick Leave: Astound allows a number of paid sick hours per calendar year and varies based on state and/or local laws</li><li>Tuition reimbursement program</li><li>Employee discount program *Benefits listed above are for regular full-time positions</li></ul>*Base salary: The base salary range for this position in CA state is $32,000, plus opportunities for bonus, benefits, commission, and sales incentives if applicable. The base pay range represents the low and high end of the hiring range for this job. Actual pay will vary and may be above or below the range based on various factors including but not limited to relevant skills, geographical area, experience, and capabilities.&nbsp;*Commission component: Targeted commissions at full attainment are $56,940 annually. Our sales total compensation offers the potential for significant upside above targeted earnings for those who overachieve their sales targets.<h4>Our Mission Statement:</h4>* Take care of our customers* Take care of each other* Do what we say we are going to do* Have funDiverse Workforce / EEO:Astound is proud to be an Equal Opportunity Employer, and we are dedicated to cultivating an inclusive workplace where employees feel valued, respected, and empowered.&nbsp; Discrimination of any kind has no place here.&nbsp; We are committed to providing equal opportunities for all employees and applicants, regardless of race, color, religion, sex, gender, pregnancy, childbirth and related conditions, national origin, age, physical and mental disability, marital status, sexual orientation, genetic information, military or veteran status, citizenship, or other status or characteristic protected by applicable law. We strive to create a culture that celebrates our differences and promotes fairness and inclusivity in all aspects of our business.&nbsp;FCO (For San Francisco Candidates Only):Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.CCPA Employee Privacy Policy (For California Candidates Only): <a href="https://www.astound.com/wp-content/uploads/2023/09/CCPA-Employee-Privacy-Notice.pdf&nbsp;&amp;nbsp" target="_blank">https://www.astound.com/wp-content/uploads/2023/09/CCPA-Employee-Privac…</a>;

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