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At Mill Creek Residential, “great” is our starting point. &nbsp;Wonderful and creative things happen when we work hard, smart and together.&nbsp; The Community Manager for single family rentals drives financial performance, operational and leasing excellence, and delivers outstanding customer service at one or more communities. Provides leadership and management for the community operations and maintenance teams. This position is responsible for setting performance standards and coaching, developing, and empowering associates towards achievement of desired business outcome. Reports to: Vice President/Regional/Senior Community Manager has primary authority and works with the Community Manager to determine the exact "day-to-day" duties. Decisions will take into account the Community Manager’s skills, experience, career goals, and how the individual best fits the working requirements of the community.&nbsp;Essential Functions/ResponsibilitiesFinancial Performance • &nbsp; &nbsp;Manage financial aspects of operations for the assigned community (or communities) that contribute to the business goals.&nbsp; • &nbsp; &nbsp;Develop, implement, and monitor programs to maximize revenue, maintain expense control, and increase value • &nbsp; &nbsp;Oversee pricing and occupancy strategies • &nbsp; &nbsp;Assist in preparation of community budget • &nbsp; &nbsp;Provide thorough and strategic monthly reforecast, monthly operating report, and executive summary of operations • &nbsp; &nbsp;Review and approve, or submit for approval, all contracts within the limits defined by MCR budget authority levels • &nbsp; &nbsp;Anticipate and communicate significant departures from the budget immediately and in accordance with the company policy and standards • &nbsp; &nbsp;Partner with community Service Manager to review and recommend capital improvements and capital programs for expense reduction • &nbsp; &nbsp;Address and complete all other duties as assignedSales and Marketing • &nbsp; &nbsp;Oversee sales, lease renewals, move-in and move-out process • &nbsp; &nbsp;Oversee administration and completion of the resident renewal program, move-in and move out process • &nbsp; &nbsp;Maintain accurate and in-depth knowledge of community inventory, pricing and availability as well as general knowledge of competitors&nbsp; • &nbsp; &nbsp;Foster a thorough understanding of the community’s competitive environment in a submarket and adjust operating strategy accordingly • &nbsp; &nbsp;Participate in Revenue Management calls when applicable • &nbsp; &nbsp;Address and complete all other duties as assignedOperating Standards • &nbsp; &nbsp;Ensure community (communities) maintain brand standards including property presentation, marketing, office and model appearance and associate appearance. &nbsp;Inspect what you expect.&nbsp; • &nbsp; &nbsp;Review and analyze operations reports to track community performance and understand the impact of local economic conditions on community operations • &nbsp; &nbsp;Ensure community is compliant with all applicable MCR and Partner (where applicable) procedures and all federal, state and local laws, specifically Fair Housing regulations at the community level • &nbsp; &nbsp;Partnering with Service Manager, recommend capital improvements for community • &nbsp; &nbsp;Manage contracts with 3rd party service providers • &nbsp; &nbsp;Address and complete all other duties as assigned • &nbsp; &nbsp;Partner with construction teams for acceptance walks and complete transition and handoff of home process as they are delivered on new development communitiesAssociate Management and Development • &nbsp; &nbsp;Responsible for recruiting, hiring, associate scheduling, work assignments, training and performance evaluations • &nbsp; &nbsp;Empower, engage and develop associates to achieve great performance and desired business outcomes.&nbsp; • &nbsp; &nbsp;Establish goals and accountability for team. Provide feedback, coaching and support to drive achievement of established goals, reward success: hold one on one meetings with staff members • &nbsp; &nbsp;Manage performance of subordinates. &nbsp;Conduct performance appraisals; provide development support (i.e. coaching, counseling and training); make decisions regarding hiring or termination of community associates • &nbsp; &nbsp;Support associate development. &nbsp;Provide targeted training and growth opportunities • &nbsp; &nbsp;Champion and enforce the Mill Creek Brand Promise, Service Standards and Manifesto • &nbsp; &nbsp;Address and complete all other duties as assignedEducation and/or Experience • &nbsp; &nbsp;High School diploma or equivalent (GED), Bachelor’s degree or related experience preferred&nbsp; • &nbsp; &nbsp;3-5 years of multi-family, single family rental, built to rent, or related property management experience or equivalent experience • &nbsp; &nbsp;2 years supervisory experience&nbsp; • &nbsp; &nbsp;Commitment to, and passion for, providing outstanding customer service • &nbsp; &nbsp;Strong communication skills (written and verbal)Skills/Specialized Knowledge • &nbsp; &nbsp;Manage community performance including financial performance, customer service, sales, communications, marketing, negotiation, crisis management and staffing • &nbsp; &nbsp;Analyze data/reports to develop solutions to sustain high standards of customer service, optimal revenue generation and effective expense management • &nbsp; &nbsp;Ability to set clear objectives and define success for individuals and the team. Establish team accountability and lead team to achieve desired business outcomes • &nbsp; &nbsp;Supervise subordinates and provide feedback and coaching resulting in improved performance • &nbsp; &nbsp;Exercise professional judgment to take ownership of and resolve issues and problems with residents and associates diplomatically and without becoming adversarial and losing your temper • &nbsp; &nbsp;Ability to clearly communicate, speak, read and write in English as demonstrated by clear and concise written and verbal communication • &nbsp; &nbsp;Computer skills including Microsoft Word, Excel, Entrata, Yardi and Revenue Management Software • &nbsp; &nbsp;Ability to perform basic arithmetic skills such as measurement, addition, subtraction, multiplication and division • &nbsp; &nbsp;Operate general office equipment, such as, but not limited to, personal computer, tablet, telephone and successfully program fobs and other electronic devices • &nbsp; &nbsp;Capable of travelling between two or more communities, if necessary • &nbsp; &nbsp;Report to work on time, work assigned schedules (including weekends) and accurately document/verify time workedAbout the Benefits of Joining the Mill Creek Team • Competitive compensation • Comprehensive medical, dental, and vision • Employer-sponsored short- and long-term disability, life, and AD&amp;D insurance • 401(k) with employer matching • Paid time off benefits: vacation, sick time, holidaysJobFamilyProperty Management - Onsite: Single Family RentalJobFunctionNon OverHeadPayTypeSalary

Mill Creek Residential

Community Manager - SFR - Amavi Celina

The Leasing Consultant position is the primary point of contact for residents and prospective residents. Providing outstanding customer service and demonstrating sales excellence are essential. The Leasing Consultant will guide prospects in choosing new and exciting homes. This position will support residents throughout the lifecycle of their residency.Essential Functions/ResponsibilitiesSales and Marketing<ul><li>Warmly greet prospective residents and create a personal connection while determining needs and preferences</li><li>Professionally present the community and apartments along with specific features and benefits</li><li>Correctly complete all lease applications, assist with application verification, and notify prospective resident of results in a timely manner</li><li>Manage and convert prospect leads into leases to achieve leasing goals. Follow up with all leads and prospects that did not lease</li><li>Call or visit competitive properties to update market survey on a monthly basis. Stay informed and aware of rents, specials and events promoted by competitors</li><li>Answer telephone calls and return voicemail (prospect calls, resident issues, service requests, etc.)</li><li>Enter accurate and timely data into appropriate information systems and prepare leasing reports for the Manager as requested. Manage Entrata tasks and leads daily</li><li>Ensure the office, clubroom, apartment models, and “market ready” units are in impeccable condition</li><li>Share promotional ideas and events for marketing timeline</li><li>Assist in Social Media advertising as directed by the Manager</li><li>Assist in the preparation of move-ins such as walking apartment, preparing move-in gift, preparing move-in package (including keys, passes, etc.) as directed by the Manager</li><li>Familiar with the surrounding neighborhood and ready to confidently share information with prospects and residents</li><li>Address and complete all other duties as assigned</li></ul>Customer Service<ul><li>Understand and support the customer experience vision for Mill Creek Residential</li><li>Communicate service guarantees and customer service standards to prospective and current residents</li><li>Take ownership to personally address and resolve customer concerns in a timely professional manner</li><li>Support new residents during move-in process. Assist with lease renewals, move-outs and resident transfers</li><li>Contribute ideas for improving resident satisfaction to the Community Manager</li><li>Participate in monthly property renewal program with informative letters, friendly telephone calls, and/or other means of encouraging communication as needed to increase resident retention</li><li>Accept service requests from residents and route to service department for prompt processing. Follow up to ensure the request has been completed and resident is satisfied</li><li>Physically inspect property when on the grounds, pick up litter, and report any service needs to the maintenance staff and Manager</li><li>Address and complete all other duties as assigned</li><li>Embody the Mill Creek mission, values and brand promise in all that he or she does</li></ul>Operational Standards<ul><li>Complete all new lease and renewal paperwork, including related addendums</li><li>Attend any training classes/meetings as required or recommended by management</li><li>Update daily activity report, notices to vacate, leases, cancellations, transfers, renewals, etc., and provide information to the Community Manager</li><li>Enter accurate and timely data into appropriate information systems. Manage Entrata tasks and leads daily</li><li>Post Craigslist ads daily to generate traffic</li><li>Strive for a 25% conversion ratio of tours to new leases through effective selling and follow through skills</li><li>Know and adhere to all policies and procedures contained in the manuals issued by Mill Creek Residential or as otherwise communicated (verbally or in writing) to associates</li><li>Ensure compliance with all Federal, State and local laws. Consistently abide by Fair Housing regulations</li><li>Address and complete all other duties as assigned</li></ul>Education and/or Experience<ul><li>High School diploma or equivalent (GED) preferred</li><li>Commitment to, and passionate for, providing outstanding customer service</li><li>Strong communication skills (written and verbal)</li><li>Multi Family or related property management experience, retails sales or hospitality experience</li></ul>Skills/Specialized Knowledge<ul><li>Clearly communicate, speak, read, and write in English as demonstrated by clear and concise written and verbal communication</li><li>Ability to take ownership of resident issues and/or concerns and come to a resolution</li><li>In depth knowledge of community, inventory, pricing and availability as well as neighborhood and local community</li><li>Continuous research of area competitors such as pricing, amenities, features etc.</li><li>Computer skills including Microsoft Word, Excel, Entrata, Yardi and Revenue Management Software</li><li>Ability to perform basic arithmetic skills such as measurement, addition, subtraction, multiplication and division</li><li>Operate general office equipment, such as, but not limited to, personal computer, tablet, telephone and successfully program fobs and other electronic devices</li><li>Capable of travelling between two or more communities, if necessary</li><li>Report to work on time, work assigned schedules (including weekends) and accurately document/verify time worked</li></ul>About the Benefits of joining the Mill Creek Team<ul><li>Competitive compensation</li><li>Comprehensive medical, dental and vision</li><li>Employer sponsored short and long term disability, Life and ADD insurance</li><li>401k with employer matching</li><li>Paid time off benefits: Vacation, Sick, Holidays</li></ul>JobFamilyProperty Management - Onsite: MultifamilyJobFunctionNon OverHeadPayTypeHourly

Leasing Consultant - Modera Six Pines

At Mill Creek Residential, “great” is our starting point. Wonderful and creative things happen when we work hard, smart and together. The Community Manager – Unassigned position is based upon an amalgam of the Sr. Community Manager, Community Manager, and Assistant Community Manager job descriptions. &nbsp;This position drives financial performance, operational and leasing excellence, and delivers outstanding customer service while working at multiple communities throughout a portfolio. This associate also provides leadership and management for the community operations and maintenance teams, specifically for identified stretches of time in an effort to assist the permanent community team members through brief periods of short-staffing levels or when a Community Manager or Assistant Community Manager is not in the office fulfilling those roles. &nbsp;The associate should expect to be traveling every week worked throughout the year. This position is responsible for setting performance standards and coaching, developing, and empowering associates towards achievement of desired business outcome. &nbsp; The role will be considered for any/all communities within the given portfolio, and may be called upon to work outside of the designated portfolio if need arises and schedules permit. &nbsp;Communities operating at all points in the lifecycle from Lease-Up to Disposition should be expected and prior experience working with various community types and status is preferred. &nbsp;This may include large communities up to/exceeding 500 units, communities with a high degree of difficulty, lease-up or renovations, Due Diligence assistance and/or multi-site responsibility. The Community Manager - Unassigned may also function as part of expanded work groups when necessary. Reports to: This position reports to a Vice President of Property Management directly for all purposes related to their career path, oversight, scheduling and any other assignments. &nbsp;Once the Community Manager – Unassigned has a scheduled term at a specific community, the daily oversight and operational leadership for that term will come from the Regional Manager or Area Vice President who directly oversees the community at which the assignment is made. &nbsp;Work-related decisions will take into account the Community Manager Unassigned’ s skills, experience, schedule, and how the individual best fits the working requirements of the community during each assignment. If, for any reason, the region or portfolio in which this associate is based does not have an available assignment then there are several potential outcomes for a variety of time periods. &nbsp;The Community Manager – Unassigned may be asked to travel to assist in regions outside of their primary area, or may be asked to work on specific projects or initiatives for the company as a property management overhead associate. &nbsp;Essential Functions/Responsibilities Financial Performance<ul><li>Manage financial aspects of operations for the assigned community (or communities) that contribute to the business goals</li><li>Develop, implement, and monitor programs to maximize revenue, maintain expense control, and increase value</li><li>Oversee pricing and occupancy strategies</li><li>Assist in preparation of community budget</li><li>Provide thorough and strategic monthly reforecast, monthly operating report, and executive summary of operations</li><li>Review and approve, or submit for approval, all contracts within the limits defined by MCR budget authority levels</li><li>Anticipate and communicate significant departures from the budget immediately and in accordance with the company policy and standards</li><li>Partner with community Service Manager to review and recommend capital improvements and capital programs for expense reduction</li><li>Address and complete all other duties as assigned</li></ul>Sales and Marketing<ul><li>Oversee sales, lease renewals, move-in and move-out process</li><li>Oversee administration and completion of the resident renewal program, move-in and move out process</li><li>Maintain accurate and in-depth knowledge of community inventory, pricing and availability as well as general knowledge of the competitors</li><li>Foster a thorough understanding of the community’s competitive environment in a submarket and adjust operating strategy accordingly</li><li>Participate in Revenue Management calls when applicable</li><li>Address and complete all other duties as assigned</li></ul>Operating Standards<ul><li>Ensure community (communities) maintain brand standards including property presentation, marketing, office and model appearance and associate appearance. Inspect what you expect.</li><li>&nbsp;Review and analyze operations reports to track community performance and understand the impact of local economic conditions on community operations</li><li>Ensure community is compliant with all applicable MCR and Partner (where applicable) procedures and all federal, state and local laws, specifically Fair Housing regulations at the community level</li><li>Partnering with Service Manager, recommend capital improvements for community</li><li>Manage contracts with 3rd party service providers</li><li>Address and complete all other duties as assigned</li></ul>Associate Management and Development<ul><li>Responsible for recruiting, hiring, associate scheduling, work assignments, training and performance evaluations</li><li>Empower, engage and develop associates to achieve great performance and desired business outcomes</li><li>Establish goals and accountability for team. Provide feedback, coaching and support to drive achievement of established goals, reward success: hold one on one meetings with staff members</li><li>Manage performance of subordinates. Conduct performance appraisals; provide development support (i.e. coaching, counseling and training); make decisions regarding hiring or termination of community associates</li><li>Support associate development. Provide targeted training and growth opportunities</li><li>Champion and enforce the Mill Creek Brand Promise, Service Standards and Manifesto</li></ul>Education and/or Experience<ul><li>High School diploma or equivalent (GED), Bachelor’s degree or related experience preferred</li><li>5 years of progressive responsibility in multi-family, hospitality or retail industry</li><li>3 years multi-family or related property management experience in a management role</li></ul>Skills/Specialized Knowledge<ul><li>Commitment to, and passion for, providing outstanding customer service</li><li>Manage community performance including financial performance, customer service, sales, communications, marketing, negotiation, crisis management and staffing</li><li>Capability to adjust quickly to changing work environments and operational roles</li><li>Ability to regularly travel to all communities within a portfolio with the expectation that no two weeks may be the same location or responsibilities</li><li>Analyze data/reports to develop solutions to sustain high standards of customer service, optimal revenue generation and effective expense management</li><li>Ability to set clear objectives and define success for individuals and the team. Establish team accountability and lead team to achieve desired business outcomes</li><li>Supervise subordinates and provide feedback and coaching resulting in improved performance</li><li>Exercise professional judgment to take ownership of and resolve issues and problems with residents and associates diplomatically and without becoming adversarial and losing your temper</li><li>Clearly communicate, speak, read and write in English as demonstrated by clear and concise written and verbal communication</li><li>Computer skills including Microsoft Word and Excel. Property management software including Entrata, Yardi and Revenue Management Software preferred</li><li>Ability to perform basic arithmetic skills such as measurement, addition, subtraction, multiplication and division</li><li>Operate general office equipment, such as, but not limited to, personal computer, tablet, telephone and successfully program fobs and other electronic devices</li><li>Capable of travelling between two or more communities, if necessary</li><li>Report to work on time, work assigned schedules (including weekends) and accurately document/verify time worked&nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp;</li></ul>About the Benefits of Joining the Mill Creek Team<ul><li>Competitive compensation</li><li>Comprehensive medical, dental, and vision</li><li>Employer-sponsored short- and long-term disability, life, and AD&amp;D insurance</li><li>401(k) with employer matching</li></ul>JobFamilyProperty Management - Onsite: MultifamilyJobFunctionNon OverHeadPayTypeSalary

Community Manager-Modera Trailhead

Leasing Consultant - Modera Walsh

The Director of Pre-Construction is responsible for overseeing the planning design and construction document phases of a variety of multifamily residential projects. The Director of Pre-Construction will be expected to offer input as well as real-time feedback as to the design efficiencies and cost implications related to choices and options in the design of the project, and in the selection of appropriate product type, materials, assemblies, systems and finishes. The position will oversee the preparation and updating of schedules for the issuance of construction cost estimates, the preparation of the construction documents, the issuance of site logistics and the construction of the project.&nbsp; This position is also responsible for participating in providing both conceptual and detailed construction cost estimates and budgets. <h4>Essential Functions/Responsibilities</h4> <ul><li>Takes a leadership role during the design and construction document phases of the project in an effort to reduce construction costs through design efficiencies and value engineering</li><li>Collaborates with architects, engineers and other design and third party consultants in the preparation and review of contract documents including landscape architects and interim designs</li><li>Communicates with Construction President, Vice President and Project Manager on project design, pricing models, forecasting, trends and issues</li><li>Keeps abreast of new construction technologies and products in the industry</li><li>Leads the constructability review and redlines of plans and specifications at designated design milestones</li><li>Develops RFP for design-build subcontractors and leads the coordination meetings for these subcontractors during the design process</li><li>Assists Project Managers by providing data and support needed in the underwriting and reporting of project updates and changes</li><li>Oversees and manages other staff who have been assigned to pre-construction efforts.&nbsp; Responsible for participating in the recruitment of other personnel needed to execute the Pre-Construction tasks and responsibilities</li><li>Maintenance of certain appropriate historical data and records of past projects </li><li>Collaborates with the project cost estimating group in assuring design efficiencies, design build elements/scopes,&nbsp; cost control, quality of construction and value engineering</li><li>Development and updating of pricing models which are used in establishing costs in the underwriting of new projects</li><li>Coordinates the project cost estimating process with project staff</li><li>Ability to provide both conceptual estimates of cost and detailed line item budgeting for projects in varying stages of design and development</li><li>Ability to estimate and forecast time periods required in the construction of projects</li><li>Preparation and Distribution of bid packages, review, spreading and comparison of bid proposals and conducting interviews of potential subcontractors and vendors</li><li>Maintains pricing data necessary in meeting&nbsp; prescribed procedures and practices unique to certain local inspecting authorities</li><li>Establishes relationships with material suppliers, subcontractors and other construction pre-con managers and estimators in the local market and performs necessary and continuous market research on costing and pricing trends affecting the industry. Provides periodic updates on local market costs</li><li>All other duties as assigned</li></ul> <h4>Education and/or Experience</h4> <ul><li>Bachelor’s degree in construction management, architecture, civil engineering or related business study preferred with five years of experience in the preconstruction and estimating of high density residential and mixed use projects.</li></ul><ul><li>10 years of overall experience with at least 5 years of experience&nbsp; in a supervisory role&nbsp; in project preconstruction and estimating of high density residential and mixed use projects will be accepted in lieu of Bachelor’s degree</li></ul> <h4>Skills/Specialized Knowledge</h4> <ul><li>Knowledge of construction practices and procedures, scheduling and safety standards and programs.</li><li>Intermediate to advanced knowledge of Microsoft Office applications, take off and estimating software and scheduling programs.</li><li>Intermediate to advanced knowledge of Auto Cad, Rivet, BIM, Procore are desired.</li><li>Strong organization, time-management, personnel management/oversight skills</li><li>Ability to communicate well in English both written and verbally.</li></ul> <h4>About the Benefits of joining the Mill Creek Team</h4><ul><li>Competitive compensation</li><li>Comprehensive medical, dental and vision</li><li>Employer sponsored short and long term disability, Life and ADD insurance</li><li>401k with employer matching</li><li>Paid time off benefits: Vacation, Sick, Holidays</li></ul>JobFamilyConstruction - MultifamilyJobFunctionOverheadPayTypeSalary

Director of Pre-Construction- Salt Lake City Construction 

The Assistant Community Manager assists the Community Manager in supporting performance standards and maintaining all aspects of community operations. This individual works to develop, empower, and inspire associates toward the achievement of desired business outcomes. The Assistant Manager will be the “Manager on Duty” (MOD) in the absence of the Community Manager. The Assistant Community Manager may assist with scheduling and providing work assignments. This leader will consistently improve the sales process through guiding, coaching, and training Senior/Leasing Consultants. Reports to: (General) Community Manager has primary authority and works with the Assistant Community Manager to determine the exact "day-to-day" duties. Decisions will take into account the Assistant Community Manager’s skills, experience, career goals, and how the individual best fits the working requirements of the community.&nbsp;Essential Functions/ResponsibilitiesSales and Marketing<ul><li>Warmly greet prospective residents and create a personal connection while determining needs and preferences&nbsp;</li><li>Answer all incoming calls and handle accordingly, whether prospect call, resident issue, service request etc.&nbsp;</li><li>Correctly complete all lease applications, assist with application verification, and notify prospective resident of results in a timely manner</li><li>Call or visit competitive properties to update market survey on a monthly basis. Stay informed and aware of rents, specials and events promoted by competitors</li><li>Enter accurate and timely data into appropriate information systems and prepare leasing reports for the Manager as requested. Manage Entrata tasks and leads daily</li><li>Ensure the office, clubroom, apartment models, and “market ready” units are in impeccable condition</li><li>&nbsp;Assist in Social Media advertising as directed by the Manager</li><li>Assist in the preparation of move-ins, such as, walking apartment, preparing move-in gift, preparing move-in package (including keys, passes, etc.) as directed by the Manager</li><li>Familiar with the surrounding neighborhood and ready to confidently share information with prospects and residents</li><li>Address and complete all other duties as assigned</li></ul>Operational Standards<ul><li>Accept rents and make deposits</li><li>Maintain accurate records in Yardi. Update all rents, deposits and application fees received by residents on a daily basis. &nbsp;Issue appropriate notices when necessary (i.e. late payment notices , eviction notices, returned check memos)</li><li>Update reports daily regarding notices to vacate, vacancy report, activity report and provide pertinent information to Community Manager</li><li>Participate in Revenue Management calls when applicable</li><li>Oversee normal duties of Concierge and Leasing Consultants (based on Manager’s request and staffing structure)&nbsp;</li><li>Complete all new lease and renewal paperwork, including related addendums</li><li>Complete resident communications when applicable</li><li>Attend training classes/meetings as required or recommended by management</li><li>Enter accurate and timely data into appropriate information systems. Manage Entrata tasks and leads daily</li><li>Know and adhere to all policies and procedures contained in the manuals issued by Mill Creek Residential or as otherwise communicated (verbally or in writing) to associates</li><li>Ensure compliance with all Federal, State and local laws. Consistently abide by Fair Housing regulations</li><li>Address and complete all other duties as assigned</li></ul>Customer Service<ul><li>Understand and support the customer experience vision for Mill Creek Residential</li><li>Communicate service guarantees and customer service standards to prospective and current residents</li><li>Take ownership to personally address and resolve customer concerns in a timely professional manner</li><li>&nbsp;Support new residents during move-in process. Assist with lease renewals, move-outs, and resident transfers</li><li>Contribute ideas for improving resident satisfaction to the Community Manager</li><li>Participate in monthly property renewal program with informative letters, friendly telephone calls, and/or other means of encouraging communication as needed to increase resident retention</li><li>Accept service requests from residents and route to service department for prompt processing Follow up to ensure the request has been completed and resident is satisfied</li><li>Physically inspect property when on the grounds, pick up litter, and report any service needs to the maintenance staff and Manager</li><li>Embody the Mill Creek mission, values and brand promise in all that he or she does</li><li>Champion and enforce the Mill Creek Brand Promise, Service Standards, and Manifesto</li><li>Address and complete all other duties as assigned</li></ul>Education and/or Experience<ul><li>High School diploma or equivalent (GED), Bachelor’s degree preferred</li><li>2 years multi-family leasing or related property management experience or equivalent experience</li><li>Commitment to, and passionate for, providing outstanding customer service</li><li>Strong communication skills (written and verbal)</li><li>Multi Family or related property management experience, retails sales or hospitality experience</li></ul>Skills/Specialized Knowledge<ul><li>Clearly communicate, speak, read, and write in English as demonstrated by clear and concise written and verbal communication</li><li>Exercise professional judgement to take ownership of and resolve issues and problems with residents</li><li>In depth knowledge of community, inventory, pricing and availability as well as neighborhood and local community</li><li>Continuous research of area competitors such as pricing, amenities, features etc.</li><li>Computer skills including Microsoft Word, Excel, Entrata, Yardi and Revenue Management Software</li><li>Ability to perform basic arithmetic skills such as measurement, addition, subtraction, multiplication and division</li><li>Operate general office equipment, such as, but not limited to, personal computer, tablet, telephone and successfully program fobs and other electronic devices</li><li>Capable of travelling between two or more communities, if necessary</li><li>Report to work on time, work assigned schedules (including weekends) and accurately document/verify time worked</li></ul>About the Benefits of Joining the Mill Creek Team<ul><li>Competitive compensation</li><li>Comprehensive medical, dental and vision</li><li>Employer sponsored short and long term disability, Life and ADD insurance</li><li>401k with employer matching</li><li>Paid time off benefits: Vacation, Sick, Holidays &nbsp; &nbsp;&nbsp;</li></ul>JobFamilyProperty Management - Onsite: MultifamilyJobFunctionNon OverHeadPayTypeHourly

Assistant Community Manager-Alister Oak Hill

Hiring Manager:&nbsp;Wayne Chiu&nbsp;Job Abbreviation:&nbsp;RAC555_P3_E&nbsp;Pay Grade:&nbsp;&nbsp;Exempt - 34&nbsp;Pay Range:&nbsp;$126,000.00&nbsp;-$189,000.00&nbsp;Join the Clean Energy RevolutionBecome a Substation Compliance Senior Specialist at Southern California Edison (SCE) and build a better tomorrow. In this job, you’ll use data analytics, automation, and risk assessments to uncover business insights, trends, issues, and concerns. You will provide recommendations to management to reduce compliance risks and improve awareness of regulatory compliance issues. As a&nbsp;Substation Compliance Senior Specialist, your work will help power our planet, reduce carbon emissions and create cleaner air for everyone. Are you ready to take on the challenge to help us build the future?<h4>Responsibilities</h4><ul><li>Administers day-to-day compliance activities, ensuring consistent execution of cybersecurity controls and audit readiness.</li><li>Creates, revises, and maintains high quality written process documents, methods of procedure, knowledge base articles, flowcharts.&nbsp;</li><li>Identifies, assesses, and manages risks to ensure they are effectively mitigated and remediated in alignment with compliance and cybersecurity standards.</li><li>Ensures the accuracy of inventories for operational technology (OT) assets, systems, and established baselines. Execute configuration reviews, patch validation, and system hardening activities across OT environments.</li><li>Oversees the compliance asset lifecycle management process, encompassing installation, ongoing maintenance, and decommissioning.</li><li>Participates in rollouts of threat and vulnerability management solutions; assists program leader with documentation, testing, and validation of deployed scanning solutions to ensure effective identification and management of security vulnerabilities.&nbsp;</li><li>Develops and delivers comprehensive compliance and security training to operational personnel to cultivate a culture of security awareness, emphasizing operational risk reduction and compliance adherence.</li><li>Evaluates policies and procedures to ensure compliance with applicable standards and to identify opportunities for remediation and improvement.</li><li>Oversees and upholds designated cybersecurity and compliance processes and procedures.&nbsp;</li><li>Prepares reports and action plans in the event of a non-compliance event or security breech.</li><li>Provides direct support to security and compliance teams by completing tasks of medium and high complexity for projects of various sizes and scopes as assigned by leadership.</li><li>A material job duty of all positions within the Company is ensuring the protection of all its physical, financial and cybersecurity assets, and properly accessing and managing private customer data, proprietary information, confidential medical records, and other types of highly sensitive information and data with the highest standards of conduct and integrity.</li></ul><h4>Minimum Qualifications</h4><ul><li>Five or more years of experience in Operational Technology security compliance, Information Technology security compliance, Cybersecurity, and/or Regulatory Compliance.</li></ul>Preferred Qualifications<ul><li>Bachelor's degree in Business, Computer Science, Data Analytics, or a related field.</li><li>Experience with Federal or State regulatory compliance programs like ISO, NERC/FERC, CPUC, and related entities.</li><li>Certifications in CompTIA Security+, CompTIA A+, CompTIA Network+.</li><li>Experience working with data and reports.</li><li>Effective analytical thinking, problem-solving, and decision-making skills.</li><li>Effective verbal and written communication skills.</li><li>Experience with Microsoft Office programs, including Power Automate, SharePoint, Excel, PowerPoint, and Word.</li><li>Experience with querying tools like SAS Base or SAS Enterprise Guide.</li></ul>Additional Information<ul><li>This position’s work mode is&nbsp;hybrid.&nbsp;The employee will report to an SCE facility for a set number of days with the option to work remotely on the remaining days.  Unless otherwise noted, employees are required to work and reside in the state of California. Further details of this work mode will be discussed at the interview stage. The work mode can be changed based on business needs.</li><li>Visit our&nbsp;Candidate Resource&nbsp;page to get meaningful information related to benefits, perks, resources, testing information, hiring process, and more!</li><li>Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.&nbsp;</li><li>This position has been identified as a NERC/CIP impacted position - Prior to being hired, the successful candidate must pass a Personnel Risk Assessment (PRA) or Background Investigation. Once hired, the candidate must complete specified training prior to gaining un-escorted access to assigned work location and performing necessary job duties.</li></ul><ul><li>Relocation does not apply to this position.</li></ul>About Southern California EdisonThe people at SCE don't just keep the lights on. Our mission is so much bigger. We’re fueling the kind of innovation that’s changing an entire industry, and quite possibly the planet. Join us and create a future with cleaner energy, while providing our customers with the safety and reliability they demand. At SCE, you’ll have a chance to grow personally and professionally, making a real impact in Southern California and around the world.Southern California Edison is a proud Equal Opportunity Employer, including disability and protected veteran status.We are committed to ensuring that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodations at (833) 343-0727.

Southern California Edison

Substation Compliance, Senior Specialist

Shape your future. &nbsp;Create a Better Tomorrow.At Southern California Edison, we’re modernizing the electric grid to support California’s transition to a cleaner and sustainable future. &nbsp;We have a bold mission to create a cleaner, healthier, more prosperous California. Achieving that dream takes a diverse team of skilled trade and craft specialists. Safety is our top priority and is key in everything we do. That’s why we need&nbsp;Distribution Journeyman Lineman&nbsp;who have a pioneering spirit. SCE is a place where you can grow personally and professionally while enriching the quality of life for almost every resident and business in Southern California. &nbsp;We’re industry leaders and professionals passionate about high performance for our customers and each other. &nbsp;As a&nbsp;Distribution Journeyman Lineman,&nbsp;you will be in the Distribution organization that’s responsible for installing, removing, maintaining, and repairing overhead and underground distribution and communication systems.A day in the life - Get ready to think big, work smart and shine bright!<ul><li>Installs, removes, maintains, and repairs overhead and underground distribution and communication systems.</li><li>Installs and removes equipment such as poles, cross arms, towers, enclosures, ducts and piping and electrical or other apparatus such as transformers, switches, capacitors, pot heads, protective devices, cooling or insulating equipment, emergency gear and automatic cooling or insulating equipment, emergency gear and automatic reclosers.</li><li>Installs, removes, splices, bonds, terminates, and tests conductor and cable, except paper insulated lead cable.</li><li>Connects, tests, adjusts, repairs, and maintains electrical equipment and apparatus.</li><li>Using precautionary procedures, necessary tools, and safety equipment to work on or near energized lines or equipment.</li><li>Operating test equipment such as amp, volt or ohm meters, phasing and cable test sets, fault finders, and cable locators.</li><li>Operating construction vehicles (up to 1,200 lbs.) in addition to vehicle auxiliaries and other powered equipment.&nbsp;</li><li>You will be working with others, collaborating, instructing, and directing apprentices and helpers.</li><li>Maintaining a safety "own it" mindset where you choose to be safe for what and who you value.</li></ul>Minimum Qualification<ul><li>Certified Journeyman Lineman and possess a Journeyman Lineman card.</li><li>Weigh less than 285 pounds. This is due to the weight restrictions of safety equipment used by our linemen.</li><li>Valid Class A motor vehicle operator's license.</li><li>Experience working with utility poles (including ascending and descending climbing).</li></ul>Preferred Qualifications<ul><li>Experience as a Distribution or Transmission Journeyman Lineman.&nbsp;</li><li>Skills in electrical utility construction methods and standards, overhead and underground materials, use of hand or power tools, and operation of construction equipment. &nbsp;</li><li>Experience using Fall Restraint Equipment (FRE) that includes an ANSI or OSHA approved climbing belt with a secondary safety.</li><li>Knowing the fundamentals of electricity, electrical circuitry, and operation of electrical equipment.&nbsp;</li><li>Applied mechanical principles to rigging and the operation of tools and equipment, test instruments and procedures, accident prevention rules, and safe work practice.</li><li>Dedication to working safely and skillfully.</li><li>Great at following instructions given in written, oral, or diagrammatic form.</li><li>Appreciate adventurous work environments where you can climb poles and structures high off the ground or way down low in teeny tiny vault spaces.&nbsp;</li><li>Experience with State General Orders 95 and 128.</li><li>Ability to collaborate and work well with others. &nbsp;Enjoy rolling up the sleeves to perform various types of line work in numerous types of climates. &nbsp;</li><li>CPR certification from Red Cross or American Heart Association.</li></ul> Additional Information<ul><li>This position’s work mode is on-site. The employee will report to an SCE facility or in the field location.  Further details of this work mode will be discussed at the interview stage. The work mode can be changed based on business needs.&nbsp;</li><li>Visit our Candidate Resource page to get meaningful information related to benefits, perks, resources, testing information, hiring process, and more!&nbsp;</li><li>Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.</li><li>This position is a DOT (Department of Transportation) covered classification and is subject to random drug and/or alcohol screening.</li><li>Relocation may apply to this position.</li><li>Flexibility to work overtime including weekends and holidays.</li></ul>Testing <ul><li>This position requires testing and applicants who are identified to continue through the selection process will be invited to test via email. Reference our Information Guides for the following tests:&nbsp; Lineman Physical Performance (Test 4016). Candidates who have previously passed this assessment, in some cases, may not need to retest again for this position.</li></ul>About Southern California Edison The people at SCE don't just keep the lights on. Our mission is so much bigger. We’re fueling the kind of innovation that’s changing an entire industry, and quite possibly the planet. Join us and create a future with cleaner energy, while providing our customers with the safety and reliability they demand. At SCE, you’ll have a chance to grow personally and professionally, making a real impact in Southern California and around the world.&nbsp;Southern California Edison is a proud Equal Opportunity Employer, including disability and protected veteran status.We are committed to ensuring that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodations at (833) 343-0727.

Distribution Journeyman Lineman - Santa Monica

Join the Clean Energy RevolutionBecome a Learning Operations Senior Specialist at Southern California Edison (SCE) and build a better tomorrow. In this job, you’ll be the go-to expert for our enterprise Learning Management System (LMS). In this role, you will lead the design, implementation, and optimization of learning solutions that support leadership development, safety programs, compliance training, and system enhancements across the organization.You will leverage your expertise in SuccessFactors Learning to drive advanced analytics and reporting, ensuring data-driven decisions and compliance tracking. Additionally, you will manage procurement processes for training materials and vendor services and play a key role in planning and executing enterprise recognition events that foster engagement and culture. This position requires strong technical proficiency, analytical skills, and vendor management experience, with a direct impact on business unit and company-wide learning initiatives.As a&nbsp;Learning Operations Senior Specialist, your work will help power our planet, reduce carbon emissions and create cleaner air for everyone. Are you ready to take on the challenge to help us build the future?<h4>Responsibilities</h4><ul><li>Delivers technical trainings on a wide range of solutions areas/ technologies</li><li>Develops, designs, and ensures quality of training materials; performs in the capacity of Technical Instructional Design Lead</li><li>Utilizes knowledge of training methodologies to plan and facilitates development of training solutions that drive department or Operating Unit outcomes</li><li>Monitors and documents user outcomes, needs assessment and learning objectives</li><li>Supports the implementation of training programs, delivery plans and documentation of user outcomes</li><li>Collaborates with cross functional stakeholders to understand to examine existing software and system training materials, identify gaps and develop an organized approach to development of training resources</li><li>Contributes to the identification and design of the technical training curriculum, balancing the needs of different functions</li><li>Ensures feedback is incorporated into the design, development or facilitation of future technical training programs, and that training interventions align both learner experience and department/Operating Unit needs</li><li>Conducts analyses on program effectiveness, reporting to department or Operating Unit leaders on results</li><li>Provides input on documentation of programs, curriculum, and outcome objectives; provides oversight and guidance to less experienced team members</li><li>A material job duty of all positions within the Company is ensuring the protection of all its physical, financial and cybersecurity assets, and properly accessing and managing private customer data, proprietary information, confidential medical records, and other types of highly sensitive information and data with the highest standards of conduct and integrity.</li></ul><h4>Minimum Qualifications</h4><ul><li>Five or more years of experience supporting technical training learning initiatives</li></ul>Preferred Qualifications<ul><li>Bachelor’s degree in Data Science, Computer Science, Information Systems, Human Resources or other related discipline</li><li>Experience administering and optimizing SuccessFactors Learning or similar enterprise LMS platforms, including configuration, integrations, and troubleshooting</li><li>Experience analyzing training data and generate actionable insights through advanced reporting and compliance tracking.</li><li>Experience designing and deploying learning programs, including leadership development, safety initiatives, and compliance training.</li><li>Proficiency in procurement processes, including vendor coordination, purchase order management, and cost negotiation.</li><li>Experience planning and executing large-scale corporate and recognition events, including vendor coordination, budgeting, logistics, and on-site support to deliver seamless experiences aligned with organizational culture and engagement goals.</li><li>Excellent problem-solving skills to resolve complex LMS issues related to eLearning content, data integrity, and user experience.</li><li>Strong organizational and documentation skills to maintain audit-ready records and ensure adherence to company policies</li><li>Exceptional organizational, project management, and time-management skills with the ability to adapt to changing priorities and deliver results under pressure.</li><li>Strong communication and negotiation skills with proven ability to collaborate effectively with senior leadership, vendors, and cross-functional teams to drive solutions and achieve consensus</li></ul>Additional Information&nbsp;<ul><li>This position’s work mode is&nbsp;hybrid.&nbsp;The employee will report to an SCE facility for a set number of days with the option to work remotely on the remaining days.  Unless otherwise noted, employees are required to work and&nbsp;reside in the state of California.  Further details of this work mode will be discussed at the interview stage.&nbsp;The work mode can be changed based on business needs.</li><li>Visit our&nbsp;Candidate Resource&nbsp;page to get meaningful information related to benefits, perks, resources, testing information, hiring process, and more!</li><li>Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.</li><li>Relocation does not apply to this position.</li></ul>About Southern California EdisonThe people at SCE don't just keep the lights on. Our mission is so much bigger. We’re fueling the kind of innovation that’s changing an entire industry, and quite possibly the planet. Join us and create a future with cleaner energy, while providing our customers with the safety and reliability they demand. At SCE, you’ll have a chance to grow personally and professionally, making a real impact in Southern California and around the world.Southern California Edison is a proud Equal Opportunity Employer, including disability and protected veteran status.We are committed to ensuring that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodations at (833) 343-0727.

Learning Operations Senior Specialist

Join the Clean Energy RevolutionBecome a Learning Operations Senior Specialist at Southern California Edison (SCE) and build a better tomorrow. In this job, you’ll be the go-to expert for our enterprise Learning Management System (LMS). In this role, you will lead the design, implementation, and optimization of learning solutions that support leadership development, safety programs, compliance training, and system enhancements across the organization.You will leverage your expertise in SuccessFactors Learning to drive advanced analytics and reporting, ensuring data-driven decisions and compliance tracking. Additionally, you will manage procurement processes for training materials and vendor services and play a key role in planning and executing enterprise recognition events that foster engagement and culture.&nbsp;This position requires strong technical proficiency, analytical skills, and vendor management experience, with a direct impact on business unit and company-wide learning initiatives.As&nbsp;a&nbsp;Learning Operations Senior Specialist, your work will help power our planet, reduce carbon emissions and create cleaner air for everyone. Are you ready to take on the challenge to help us build the future?<h4>Responsibilities</h4><ul><li>Delivers technical trainings on a wide range of solutions areas/ technologies</li><li>Develops, designs, and ensures quality of training materials; performs in the capacity of Technical Instructional Design Lead</li><li>Utilizes knowledge of training methodologies to plan and facilitates development of training solutions that drive department or Operating Unit outcomes</li><li>Monitors and documents user outcomes, needs assessment and learning objectives</li><li>Supports the implementation of training programs, delivery plans and documentation of user outcomes</li><li>Collaborates with cross functional stakeholders to understand to examine existing software and system training materials, identify gaps and develop an organized approach to development of training resources</li><li>Contributes to the identification and design of the technical training curriculum, balancing the needs of different functions</li><li>Ensures feedback is incorporated into the design, development or facilitation of future technical training programs, and that training interventions align both learner experience and department/Operating Unit needs</li><li>Conducts analyses on program effectiveness, reporting to department or Operating Unit leaders on results</li><li>Provides input on documentation of programs, curriculum, and outcome objectives; provides oversight and guidance to less experienced team members</li><li>A material job duty of all positions within the Company is ensuring the protection of all its physical, financial and cybersecurity assets, and properly accessing and managing private customer data, proprietary information, confidential medical records, and other types of highly sensitive information and data with the highest standards of conduct and integrity.</li></ul><h4>Minimum Qualifications</h4><ul><li>Five or more years of experience supporting technical training learning initiatives</li></ul>Preferred Qualifications<ul><li>Bachelor’s degree in Data Science, Computer Science, Information Systems, Human Resources or other related discipline</li><li>Experience administering and optimizing SuccessFactors Learning or similar enterprise LMS platforms, including configuration, integrations, and troubleshooting</li><li>Experience analyzing training data and generate actionable insights through advanced reporting and compliance tracking.</li><li>Experience designing and deploying learning programs, including leadership development, safety initiatives, and compliance training.</li><li>Proficiency in procurement processes, including vendor coordination, purchase order management, and cost negotiation.</li><li>Experience planning and executing large-scale corporate and recognition events, including vendor coordination, budgeting, logistics, and on-site support to deliver seamless experiences aligned with organizational culture and engagement goals.</li><li>Excellent problem-solving skills to resolve complex LMS issues related to eLearning content, data integrity, and user experience.</li><li>Strong organizational and documentation skills to maintain audit-ready records and ensure adherence to company policies</li><li>Exceptional organizational, project management, and time-management skills with the ability to adapt to changing priorities and deliver results under pressure.</li><li>Strong communication and negotiation skills with proven ability to collaborate effectively with senior leadership, vendors, and cross-functional teams to drive solutions and achieve consensus</li></ul>Additional Information&nbsp;<ul><li>This position’s work mode is&nbsp;hybrid.&nbsp;The employee will report to an SCE facility for a set number of days with the option to work remotely on the remaining days.  Unless otherwise noted, employees are required to work and&nbsp;reside in the state of California.  Further details of this work mode will be discussed at the interview stage.&nbsp;The work mode can be changed based on business needs.</li><li>Visit our&nbsp;Candidate Resource&nbsp;page to get meaningful information related to benefits, perks, resources, testing information, hiring process, and more!</li><li>Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.</li><li>Relocation does not apply to this position.</li></ul>About Southern California EdisonThe people at SCE don't just keep the lights on. Our mission is so much bigger. We’re fueling the kind of innovation that’s changing an entire industry, and quite possibly the planet. Join us and create a future with cleaner energy, while providing our customers with the safety and reliability they demand. At SCE, you’ll have a chance to grow personally and professionally, making a real impact in Southern California and around the world.Southern California Edison is a proud Equal Opportunity Employer, including disability and protected veteran status.We are committed to ensuring that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodations at (833) 343-0727.

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