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Commitment to MissionThis job carries with it the obligation to uphold the Mission of Lone Star College (LSC) in carrying out the duties of the position. A commitment to positive interpersonal behaviors, professional communication, integrity, leadership, stewardship, respect and accountability to LSC students and employees is essential.Cultural Beliefs<ul><li>One LSC</li><li>Student Focused</li><li>Own It</li><li>Foster Belonging</li><li>Cultivate Community</li><li>Choose Learning</li></ul>The Chronicle of Higher Education's "Great Colleges to Work For®" is designed to recognize colleges that have been successful in creating great workplaces and to further research and understanding of the factors, dynamics and influences that have the most impact on organizational culture at higher education institutions.Lone Star College has been recognized in multiple categories.Campus Marketing StatementLone Star College-University ParkLone Star College offers high-quality, low-cost academic transfer and career training education to 80,000+ students each semester. LSC has been named a 2023 Great Colleges to Work For® institution by the Chronicle of Higher Education. LSC consists of eight colleges, seven centers, eight Workforce Centers of Excellence and Lone Star Corporate College.Established in 2012, Lone Star College-University Park has been recognized nationally and internationally for its innovation, as well as its focus on student access and success. Conveniently located off SH 249 in the heart of northwest Houston, Lone Star College-University Park is known as the "community's college," providing students with highly affordable degree and certificate programs that transfer seamlessly to four-year universities or lead to direct employment. Campus facilities include the Center for Science &amp; Innovation, the Energy &amp; Manufacturing Institute, Learning Innovation Labs and the Geology Rock Wall. Location address is 20515 SH 249 (TX 249 and Louetta Road), Houston, TX 77070.Job DescriptionPURPOSE AND SCOPE:The Advanced Technology Specialist troubleshoots and resolves technical issues on audio/visual, PC, and server technologies. Coordinates vendor-led audio/visual projects from inception to completion. Provides technical training and documentation of audio/visual, PC, and server technologies to junior technicians. In addition, this role provides excellent customer service to users. The Advanced Technology Specialist supports management by maintaining adherence to standards and policies, documenting and analyzing data, and keeping records, and acting as an expert in software, hardware and troubleshooting issues and requests. In this role, it is very important to deliver effective communication with technical and non-technical personnel within and across organizations.ESSENTIAL JOB FUNCTIONS: <ul><li>Acts as lead and handles disagreements, conflicts, and unexpected problems in ways that maximize team effectiveness for the PC Desktop and/or AV area; primary point of contact for elevated issues and mitigation of highly complex internal and external problems</li><li>Collaborates with OTS developers to improve end user experience with applications, performing relevant research and presenting findings</li><li>Researches products and services and regularly makes decisions on purchases and diagnostic needs. Responsible for ensuring operational budget for materials is used effectively and in accordance with Lone Star College mission objectives</li><li>Assists customers through consultation, diagnosis, and implementation of solutions that are reasonable within resources available and that will leverage existing PC Desktop and/or AV technologies at the College</li><li>Maintains updated knowledge of PC Desktop and/or AV systems to act as Subject Matter Expert for area</li><li>Develops improvements and innovations to enhance team's performance</li><li>Manages personal work tickets as well as the departmental queue</li><li>May manage projects, either intra-OTS or with customers</li><li>Responsible for other reasonable related duties as assigned</li></ul>KNOWLEDGE, SKILLS, AND ABILITIES: <ul><li>Highly detailed understanding of Windows and Mac operating systems and/or AV systems as required</li><li>Background of strong customer service orientation</li><li>Highly skilled at explaining technical subjects to non- technical as well as technical customers</li><li>Has expertise in principles and concepts underlying an area of IT</li><li>Current and proficient in any new concepts or practices in own IT discipline, and applies that knowledge to the current work</li><li>Has an in-depth understanding of the different aspects of the College's purpose and operations (academic; research; administrative)</li><li>Must have basic knowledge of project management</li><li>Demonstrated ability to address complex problems or situations</li><li>Ability to represent and promote the team's mission and goals across teams, processes, and departments, as needed. Knows when support from outside the team is needed to help move forward and acts accordingly</li><li>Ability to write and present reports and/or proposals that persuade or communicate important messages</li><li>Ability to understand and interpret other viewpoints and assimilates them, as appropriate, into new or revised work processes and products</li><li>Demonstrated ability to work to resolve conflicts (e.g., technical disagreements or design reviews) in own work unit</li><li>Ability to make decisions guided by IT and the College's precedents and objectives</li><li>Ability to makes decisions and recommendations on issues affecting projects and a client base</li><li>Ability to work with management, which helps create standards for a team and assist in establishing methods of accountability for the completion of assignments and tasks</li><li>Flexibility and discretion in negotiations with customers and/or colleagues</li><li>Ability to seek opportunities and sets some goals for own development</li><li>Ability to follow team and OTS procedures, but regularly evaluates those procedures. Typically directs the work of others. Prioritizes project work</li><li>Ability to anticipate consequences of actions and prepares for potential problems or opportunities that are not obvious (e.g., are not part of the standard practice in the field)</li><li>Ability to set goals for others that support short-term team goals. May establish long term goals for others</li></ul>PHYSICAL ABILITIES: The work is sedentary. Typically, the employee sits comfortably to do the work. However, there may be some walking; standing; bending; carrying of light items, such as papers, books, or small parts; or driving an automobile. No special physical demands are required to perform the work. WORK SCHEDULE &amp; CONDITIONS:<ul><li>Equipment used includes, PC workstation running on a LAN in Microsoft Windows and Mac environments, calculator, phone and other general office equipment</li><li>Interface with internal and external contacts as needed to carry out the functions of the position</li><li>Work is performed both indoors in a climate-controlled office environment and outside in non- climate controlled areas</li><li>May regularly travel to different LSC locations</li><li>May be fully reassigned to other LSC locations if necessary</li><li>May need to work weekends and outside of core business hours if necessary</li></ul>REQUIRED QUALIFICATIONS: <ul><li>Associate degree and a minimum of 4 years of experience, or an equivalent combination of education and experience</li><li>Experience working directly with clients, demonstrating strong communication and interpersonal skills</li><li>One additional year of relevant work experience may substitute for each required certification</li><li>CompTIA A+ Certification or industry-recognized equivalent</li><li>Microsoft 365 Certified: Fundamentals</li></ul>PREFERED QUALIFICATIONS:<ul><li>Bachelor's degree </li><li>At least 7 years of related professional experience</li><li>Practical experience and specialized training in one or more IT domains (e.g., PC, Mac), supported by a college degree, technical credentials, or equivalent work experience</li><li>Advanced expertise in hardware troubleshooting and repair</li><li>ITIL Foundations certification or industry-recognized equivalent</li><li>CompTIA Project+ certification or industry-recognized equivalent</li><li>Hands-on experience managing and troubleshooting endpoints using Microsoft Intune</li><li>Hands-on experience troubleshooting and supporting Microsoft 365 services and applications</li><li>HP Self Maintainer certification</li><li>LSC-Academy</li><li>Crestron Certified Programmer</li><li>InfoComm/AVIXA Certified Technology Specialist (CTS) ' General, Design, and Installation specializations</li><li>Apple Certified Support Professional (ACSP)</li><li>JAMF Certified Technician and JAMF Certified Administrator </li><li>AV-related professional certification</li></ul>SalaryHiring salary range is: $53,245 - $61,231Lone Star College provides a hiring salary range for all posted full-time non-faculty positions. Where your salary offer would fall in that range is determined by your related experience and education. Should you receive an offer of employment from Lone Star College, the resume submitted in the application process will be utilized to calculate your salary offer. The information outlined below will provide the Office of Human Resources everything needed to determine an accurate starting salary.Your resume should provide a complete picture of your work experience. The resume should include the following information for each position listed:<ul><li>Length of time (specific months and years) of employment</li><li>If the position was full time or part time</li><li>If the position was paid or unpaid</li><li>Level of degree completed including date earned.</li><li>Unofficial transcript for highest earned degree</li></ul>Additionally, any certifications listed as required or preferred in the Lone Star College job description should be included in the resume submitted.Benefits Marketing StatementBy joining our top-notch institution, you will enjoy being a part of an organization that offers a supportive, collegial work environment and excellent work/life balance. This includes a full comprehensive and competitive benefits package, a generous number of paid holidays and vacation days, wellness programs, tuition waiver, professional development opportunities and more.Special InstructionsGo to the Job Search page, click on ‘My Activities’ at the top of the page. Under My Cover Letters and Attachments you will click on ‘Add Attachment.’ Please be sure to put the Job ID# in the title once you name your file for cover letters only, unless you attached your cover letter with your resume.If you are applying for an Instructional position (i.e. Faculty, Adjunct Faculty, Instructor), please ensure you include the following to be considered: Resume/CV, Cover Letter, Teaching Philosophy, and unofficial transcripts. You must limit your file name for any attachment to 40 characters or less.How to ApplyALL APPLICANTS MUST APPLY ONLINE ONLYWe will not accept application material received via fax, email, mail, or hand delivered.Postings for part-time and adjunct positions are active for the academic year. By selecting the option to receive notifications on your profile, you will begin receiving electronic communication regarding new opportunities with Lone Star College (LSC).If selected for an interview, a recruiter will contact you by phone, or email to schedule an interview.Lone Star College participates in the E-Verify program, under which Lone Star College provides the federal government with information from each new employee's Form I-9 to confirm that the employee is authorized to work in the United States.More information on the E-Verify program is available at <a href="http://www.dhs.gov/E-Verify" target="_blank">www.dhs.gov/E-Verify</a>.Lone Star College is an EEO Employer. All positions are subject to a criminal background check.

Advanced Technology Specialist

Commitment to MissionThis job carries with it the obligation to uphold the Mission of Lone Star College (LSC) in carrying out the duties of the position. A commitment to positive interpersonal behaviors, professional communication, integrity, leadership, stewardship, respect and accountability to LSC students and employees is essential.Cultural Beliefs<ul><li>One LSC</li><li>Student Focused</li><li>Own It</li><li>Foster Belonging</li><li>Cultivate Community</li><li>Choose Learning</li></ul>The Chronicle of Higher Education's "Great Colleges to Work For®" is designed to recognize colleges that have been successful in creating great workplaces and to further research and understanding of the factors, dynamics and influences that have the most impact on organizational culture at higher education institutions.Lone Star College has been recognized in multiple categories.Campus Marketing StatementLone Star College-Houston North VictoryLone Star College offers high-quality, low-cost academic transfer and career training education to 80,000+ students each semester. LSC has been named a 2023 Great Colleges to Work For® institution by the Chronicle of Higher Education. LSC consists of eight colleges, seven centers, eight Workforce Centers of Excellence and Lone Star Corporate College.LSC-Houston North Victory offers programs, classes and support that can lead to victory. This location brings the benefits of a first-class community college to the Acres Homes and Inwood Forest communities. The 85,000-square-foot facility offers academic classes, workforce training, adult education, the Victory Early College and more.Location address is 4141 Victory Drive, Houston, TX 77088.Job DescriptionPURPOSE AND SCOPE:Under general supervision, the Technician I supports and maintains minor in-house computer systems, desktops, and peripherals. He or She is responsible for Level I installation, diagnosing, repairing, maintaining, and upgrading all minor hardware and equipment while ensuring optimal workstation performance.ESSENTIAL JOB FUNCTIONS:<ul><li>Install, configure, test, maintain and troubleshoot minor/Level I end user workstation hardware</li><li>Receive and respond to incoming calls, pages, and/or e-mails regarding PC and/or hardware problems</li><li>Help develop and maintain an inventory of all monitors, keyboards, hard drives, modems, printers, scanners, and other peripheral equipment</li><li>Assist in preparing, maintaining, and upholding procedures for logging, reporting, and statistically monitoring PC performance</li><li>Document instances of hardware failure, repair, installation, and removal</li><li>Construct, install, and test customized configurations based on various platforms and operating systems</li><li>Responsible for other reasonable, related duties as assigned</li></ul>KNOWLEDGE, SKILLS AND ABILITIES:<ul><li>Some working technical knowledge of current network protocols, operating systems, and standards, including Windows or Mac OS, Microsoft office, printers, Ethernet cabling, basic multimedia systems, email applications</li><li>Ability to operate tools, components, and peripheral accessories</li><li>Ability to read and understand technical manuals, procedural documentation, and OEM guides</li></ul>PHYSICAL ABILITIES:The work is sedentary. Typically, the employee sits comfortably to do the work. However, there may be some walking; standing; bending; carrying of light items, such as papers, books, or small parts; or driving an automobile. No special physical demands are required to perform the work.WORK SCHEDULE AND CONDITIONS: <ul><li>Equipment used includes, PC workstation running on a LAN in a Microsoft Windows environment, calculator, phone and other general office equipment</li><li>Interface with internal and external contacts as needed to carry out the functions of the position</li><li>Work is performed in a climate-controlled office with minimal exposure to safety hazards</li></ul>REQUIRED QUALIFICATIONS:<ul><li>High school diploma or GED </li></ul>SalaryHourly Pay Rate is $13.93Benefits Marketing StatementBy joining our top-notch institution, you will enjoy being a part of an organization that offers a supportive, collegial work environment, excellent work/life balance, tuition waiver, participation in a tax deferred retirement plan and more.Special InstructionsGo to the Job Search page, click on `My Activities¿ at the top of the page. Under My Cover Letters and Attachments you will click on `Add Attachment.¿ Please be sure to put the Job ID# in the title once you name your file for cover letters only, unless you attached your cover letter with your resume.If you are applying for an Instructional position (i.e. Faculty, Adjunct Faculty, Instructor), please ensure you include the following to be considered: Resume/CV, Cover Letter, Teaching Philosophy, and unofficial transcripts.You must limit your file name for any attachment to 40 characters or less.PLEASE NOTE - although location on posting is listed as Houston North Victory, hire could be assigned and work at any/all of the four Houston North locations, as needed.&nbsp; Locations include Houston North&nbsp;Greenspoint, Houston North Victory, Houston North Fairbanks and&nbsp;Houston North Fallbrook.How to ApplyALL APPLICANTS MUST APPLY ONLINE ONLYWe will not accept application material received via fax, email, mail, or hand delivered.Postings for part-time and adjunct positions are active for the academic year. By selecting the option to receive notifications on your profile, you will begin receiving electronic communication regarding new opportunities with Lone Star College (LSC).If selected for an interview, a recruiter will contact you by phone, or email to schedule an interview.Lone Star College participates in the E-Verify program, under which Lone Star College provides the federal government with information from each new employee's Form I-9 to confirm that the employee is authorized to work in the United States.More information on the E-Verify program is available at <a href="http://www.dhs.gov/E-Verify" target="_blank">www.dhs.gov/E-Verify</a>.Lone Star College is an EEO Employer. All positions are subject to a criminal background check.

Part-Time PC Tech I, OTS

POSITION SUMMARY:&nbsp;&nbsp;The Director of the Library is responsible for planning, implementation, management and evaluation of all library services, including strategic planning, budgeting, collection development and reference and instructional services. Incumbent must assure that the South University philosophy is considered in carrying out the duties and responsibilities of this position: quality services to clients; development, growth, involvement, and recognition of employees; sound economic principles; and environment which is conducive to innovation, positive thinking and expansion - is considered in carrying out the duties and responsibilities of this position. KEY JOB ELEMENTS:<ul><li>Prepare annual library operating and capital budgets. </li><li>Write and submit various reports to campus community as well as regional, national and programmatic accreditations as needed. </li><li>Collaborate with the library committee, faculty, department heads, and other members of the campus community to ensure that library collections meet user needs. </li><li>Acquire new materials in all formats consistent with overall institutional strategic goals, the library’s collection development policy, and annual budget allocations. </li><li>Review existing collections for continued curriculum relevance. </li><li>Develop, supervise and provide library services that may include circulation, interlibrary loan, reference, information literacy activities, and campus community outreach. </li><li>Write and update library policy and procedure documents, in close consultation with Academic Affairs and university wide library policies. </li><li>Oversee library technology, including procurement and maintenance of hardware, software and AV equipment. </li><li>Select, train, supervise and evaluate library service personnel. </li><li>Attend meetings and workshops and seek additional opportunities for professional development. &nbsp;Work collaboratively and collectively with other Directors of the Library at South University campuses. Other duties as assigned. </li></ul>REQUIREMENTS: <ul><li>Master’s degree in library, Information Science, or related from an ALA accredited school.&nbsp; </li><li>At least 7 to 10 years' experience working in a library in a post-secondary institution.&nbsp; </li><li>Held positions of increasingly responsible experience in the industry.&nbsp; </li><li>Knowledge of subjects usually taught at a post-secondary institution&nbsp; </li><li>Knowledge of integrated library systems, OCLC, MARC records and current technologies&nbsp;</li><li>Fiscal and personnel management expertise. </li><li>Excellent written and verbal communication skills.&nbsp; </li><li>Strong interpersonal skills with both peer and subordinate personnel.&nbsp; </li><li>Superior organizational skills&nbsp;</li><li>Work effectively as either a leader or team member to ensure that departmental goals are met. </li><li>Ability to develop and coordinate collection processes.&nbsp; </li><li>Budget development.&nbsp; </li><li>Selection and training.&nbsp;</li></ul>ENVIRONMENT:&nbsp;&nbsp;The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions. The term "qualified individual with a disability" means an individual with a disability who, with or without reasonable accommodation, can perform the essential functions of the position. While performing the duties of this job, the employee is regularly required to communicate professionally in person, over the telephone, through email and other electronic means, move about the office or school, handle various types of media and equipment, and visually or otherwise identify, observe and assess. The employee is occasionally required to lift up to 15 pounds unless otherwise specified in the job description. South University is an Equal Opportunity Employer and embraces diversity as a critical step in ensuring employee, student and graduate success. We are committed to building and developing a diverse environment where a variety of ideas, cultures and perspectives can thrive.JobFamilyAll PositionsEducationLevelMaster’s Degree

South University

Library Director

Who We Are Johns Manville is a leading manufacturer and marketer of premium-quality insulation and commercial roofing, along with glass fibers and nonwovens for commercial, industrial and residential applications. Our products are used in a wide variety of industries including building products, aerospace, automotive and transportation, filtration, commercial interiors, waterproofing and wind energy.A proud member of the Berkshire Hathaway family of companies, we serve customers in more than 80 countries around the globe. We are committed to delivering positive and powerful experiences, because we are successful only when our employees and customers thrive. We are passionate, we care about people, we perform at a superior level, and we protect others and our environments.CompensationThe base hourly rate for this position is $19.69.Position OverviewConduct changeovers on Elbows presses and support operators in troubleshooting. Operate presses when not conducting changeovers. Assist in other tasks as assigned, such as labeling, cleaning, or participating in inventory counts.&nbsp; Follow standard work methods and practice safe work habits to ensure production is as efficient and safe as possible.Essential Duties and Responsibilities<ul><li>Can change out die and make adjustments to run new size on manual presses</li><li>Can run all aluminum and stainless-steel elbows on manual presses</li><li>Able to troubleshoot common problems. Assist press operators when needed</li><li>Fill out daily elbows production report for setups and production</li><li>Inspect blanks for defects prior to run and inspect pressed elbows</li><li>Inspect press and die before beginning setup</li><li>Ability to work weekends, holidays, and/or overtime</li><li>Ability to manually lift, push or pull at least 50 lbs safely and with proper body mechanics</li><li>Perform other duties as assigned</li></ul>Education and/or Experience and Skills<ul><li>High school diploma/GED or equivalent experience.</li><li>+1 years’ experience</li><li>English proficiency and ability to read and interpret safety documents and operating instructions.</li><li>Excellent organizational skills.</li><li>Keep attention to detail to identify maintenance, product, or operations issues.</li><li>Ability to complete repetitive tasks daily and meet production goals.</li><li>Ability to work frequently with peers and assist others when needed.</li><li>Excellent mechanical skills.</li></ul>Please Keep in Mind If you do not meet 100% of these requirements, we at JM still want to hear from you. So, if you are interested in the role, we encourage you to apply so we can learn how your skills and talents can contribute to our team.Benefits Johns Manville (JM) offers a wide range of benefits to employees. Some are subsidized by the company and others are fully employee-paid. Health benefits include a choice of comprehensive medical plans, a dental plan, vision plan, wellness program and critical illness insurance. JM sponsors a 401(k) plan which includes a sizeable company match. JM offers paid vacation and also provides paid sick and parental leave for eligible employees.Additionally, Johns Manville provides basic life Insurance, short-term and long-term disability coverage, an employee assistance program, and business travel accident coverage. Supplemental life insurance and accidental death and dismemberment insurance are available as well. The company also offers a variety of tax saving accounts; health spending account, traditional flexible spending account, and a dependent care spending account. JM also offers a tuition reimbursement program for undergraduate and certain graduate programs.Diversity &amp; Inclusion Johns Manville believes diversity and inclusion in our workplace is critical for the long-term success of our company. We are committed to retaining, developing and attracting a diverse workforce that fosters an inclusive work environment in which all employees are treated with dignity and respect. This is the right thing to do for our employees, our company and our communities. Our D&amp;I council is composed of employees from locations across North American &amp; Europe who meet regularly and work to promote and foster an environment of inclusion. Born from our D&amp;I council is our network of employee resource groups (ERGs) that are focused on supporting diverse communities in the workplace. Review more about our diversity &amp; inclusion initiatives on JM’s Career page.Incumbent must be physically able to perform essential job functions. Reasonable accommodations may be made to enable individuals with disabilities to perform essential job functions.We are proud to be an Equal Opportunity/Affirmative Action employer. We maintain a drug-free workplace and perform pre-employment substance abuse testing.

Johns Manville

Die Setup Tech I

Description:
We are committed to supporting at risk children and families providing them with tools and resources to help prevent children from experiencing child abuse, neglect and abandonment. We are a Christian agency that believes in living our mission, we provide Christ-centered care and support to children and families in need. In response to this community-wide challenge, Presbyterian Children’s Homes and Services (PCHAS), provides 14 programs and services in 28 locations, in Missouri, Texas, and Louisiana, which provide children with permanent homes and adults with increased self-sufficiency. This is accomplished by the agency’s commitment to “The PCHAS Way” which inspires the agency to be strength-focused, family-centered, and goal driven with every client. Benefits of serving children and families in need through PCHAS include competitive salaries, flex work schedules, paid time off, medical, dental and vision insurance options, voluntary life insurance options, paid holidays, and a generous 403(b) Retirement Plan (After 1 year of employment, PCHAS provides a 3% contribution and an additional 2:1 match up to an employee's 3% contribution). Status: Non-exempt Working Conditions: Position based at the PCHAS Administrative Offices in Austin. TX. Typical office setting and works at a desk. Equipment to be used includes a computer, phone, copy machine, letter folder, and fax machine.&nbsp; Position Summary: This position reports to, and supports, the Director of Marketing and Communications, and in addition, provides support to the Director of Development and the Information System Support Supervisor. A key responsibility of this position is serving as one of the agency’s two receptionist, this one being based in Austin, TX. This position works closely with the Manager of Communications and the Coordinator of Digital Content, who are also based in Austin, TX. As a primary receptionist, this position answers incoming 1-800 phone calls and directing callers to the correct PCHAS department and staff member.&nbsp; Essential Job Functions<ul><li>Provides full-time coverage of the front desk with approved M-F hours (except during the summer schedule): 8:00 a.m. - 12:00 pm. and 1:00 p.m. – 5:00 p.m.&nbsp;</li><li>Professionally represents the organization while answering calls and greeting in-person visitors</li><li>Provides clerical support for Development fundraising events, including enrolling luncheon guests into the Events Module (on behalf of all development officers) by preparing Texas luncheon name tags, table assignments, and pledge packets.&nbsp;</li><li>Manages donor stewardship activities, including first time donor postcards, taking credit card donations, calling donors when their credit cards expire, and mailing coupons.&nbsp;</li><li>Maintains office supplies inventory (including letterhead) and submits request for new supplies.</li><li>Assists with scheduling first floor Austin office meeting space for development staff and shipping items from Austin to remote development and program locations.</li><li>Maintains the agency’s phone script.&nbsp;</li><li>Processing approved thank you letters from the Vice President of Development</li><li>Coordinates all in-house development department mailing, and at times, with volunteers</li><li>Performs other duties as assigned.</li></ul>

Requirements:
Minimum high school graduate, with advanced training or college coursework with databases preferred. Experience working with Blackbaud NXT preferred. Minimum of 1-3 years of database management experience, preferably working for a non-profit organization preferred. Demonstrate initiative, efficient organization with time management skills and ability to set priorities. Must have good oral and written communication skills and able to maintain confidentiality in all areas related to the business, welfare and constituent information of the agency. Must have strong interpersonal skills to work effectively with staff throughout the agency. Other Requirements: Must hold a valid driver’s license, have and maintain a risk-free driving record. Must be willing to undergo initial and periodic child abuse/neglect, criminal history, sexual offender, and childcare/elder care disqualification list screenings. As requested, must submit fingerprints for review by the state of your employment and Federal Bureau of Investigation (FBI). Must undergo a pre-employment drug screen and a pre-employment physical with the results showing no evidence of communicable disease. Christian Commitment: Presbyterian Children’s Homes and Services is a faith-based Christian organization. We provide Christ-centered care and support to children and families in need. We strive to serve like Jesus. We meet our clients where they are and treat them with respect. We focus on our clients’ strengths rather than their problems. And we encourage our clients to focus on their future rather than their past. When we do this well, we help our clients find hope and know the love of God. PI278526030

Administrative Support Specialist II

<h3>Job Description:</h3>The RoleThis communication consultant role sits within the Tax-Exempt Market, under Fidelity Workplace Investing. We support retirement plans for tax-exempt employers and their participants. Our clients are organizations—healthcare, higher ed, government and faith-based—who want to help people live better lives, and our mission is to help their employees become retirement-ready. We serve those who serve others. That culture carries through in how we work with our clients, their employees, and how we work together as a service team.The Expertise You Have <ul><li>Experience in employee benefits communications and/or financial services preferred</li><li>Client consultation experience</li><li>FINRA Series 7 and 63 licenses preferred (or required within 90 days)</li><li>5+ years communications, marketing or other relevant experience </li></ul>The Purpose of Your RoleThe purpose of the role is to drive participant engagement with Fidelity’s wide array of educational resources, marketing campaigns, tools, and workshops that can help participants make informed financial decisions. The Communications Consultant help our clients determine and map out a communication and education strategy that meets their organizational goals and participant needs.Job Responsibilities<ul><li>Participate in or lead client meetings to review communication requirements, deliverables, negotiate deadlines, and review budget implications</li><li>Strategize on the best approach to communicate critical information to participants in the most effective channel while prioritizing digital approaches</li><li>Manage the creation and deployment of communications related to defined contribution/non-qualified plans and associated Fidelity products and services </li><li>Respond to client inquiries quickly with answers that go beyond the stated need and delight the client</li><li>Ensure strong client satisfaction through the seamless execution of effective communications strategies based upon client needs and goals, and delivering high quality communication services</li><li>Uncover plan-level opportunities by reviewing data from various internal sources and turning those data points into a cohesive story with clear actionable steps</li><li>Play the liaison between our marketing team and the client to ensure our marketing campaigns are understood and agreed to prior to distribution</li><li>Communicate operational updates to participants such as fund or fee changes </li><li>Measure and report successes/opportunities based on the results of our communications</li><li>Ensure regulatory mailings are set up and distributed in adherence with FINRA and DOL requirements</li><li>Estimate cost of projects and bill for our services (when applicable)</li><li>Up to 25% travel </li></ul>The Skills You Bring<ul><li>Curiosity and the desire to learn</li><li>Team player who is willing to help the broader organization</li><li>Ability to influence client direction and decisions</li><li>Highly organized</li><li>Ability to work independently or collaboratively based on the circumstances</li><li>Creative problem solving</li><li>Strong attention to detail</li><li>Ability to juggle multiple, competing priorities</li><li>Active and effective listening skills</li><li>Data driven mindset</li><li>Comfortable working in a fast-paced, ever-changing environment that may require resourcefulness to get answers</li></ul>Note: Fidelity will not provide immigration sponsorship for this position <h3>Certifications:</h3>Series 06 - FINRA, Series 63 - FINRA<h3>Category:</h3>CommunicationMost roles at Fidelity are Hybrid, requiring associates to work onsite every other week (all business days, M-F) in a Fidelity office. This does not apply to Remote or fully Onsite roles.Please be advised that Fidelity’s business is governed by the provisions of the Securities Exchange Act of 1934, the Investment Advisers Act of 1940, the Investment Company Act of 1940, ERISA, numerous state laws governing securities, investment and retirement-related financial activities and the rules and regulations of numerous self-regulatory organizations, including FINRA, among others. Those laws and regulations may restrict Fidelity from hiring and/or associating with individuals with certain Criminal Histories.

Fidelity Investments

Director, Communication Consultant

<h3>Job Description:</h3>Target Class Start Date: January 12, 2026Are you customer focused and also strive to deliver experiences that foster customer loyalty? Then this might be the right role and opportunity for you! Apply now to be considered for the upcoming October class that includes an immersive paid training during onboarding!**Associates in this role can work in Smithfield, RI or in Westlake, TX.The RoleThe Operations &amp; Services Group (OSG) Client Services division is seeking entry level, driven and knowledgeable associates! As a Representative for Client Services, you will be directly involved in navigating transaction processing and carrying out our already-established record-keeping business practices, provides best in class service to financial advisors and other institutional clients by executing client requests and acting as a client advocate throughout the Fidelity organization through telephone within contact center. You ensure customer satisfaction by delivering extraordinary service, handling standard and complex interactions and processing of client inquiries received by phone or in writing.We are customer-obsessed and strive to deliver experiences that foster customer loyalty through consistent, high-quality service, delivered by associates who can effectively transform knowledge to performance, complexity to simplicity, and customer service into relationships.The Expertise/Skills You Bring<ul><li>2+ years of relevant experience in either call/contact center customer service and/or financial services operations</li><li>Excellent, proactive customer or client servicing skills, highly preferred</li><li>Experience working in a very dynamic environment managing competing priorities</li><li>Effective time management skills to meet deadlines</li><li>Self-motivated and has the desire to proactively take on additional responsibilities</li><li>Highly attentive to detail and organized, in order to execute on responsibilities efficiently</li><li>You are punctual, and demonstrate a strong dedication to attendance</li><li>You have a drive for learning all facets of the OSG Client Services business, including its' teams, systems, and processes</li><li>You have phenomenal communication, influencing and problem-solving skills</li><li>Working experience multi-tasking and working in a fast-paced environment to meet processing timeframes or deadlines</li><li>You have the desire to identify areas of improvement and be a part of developing the plan to implement change</li><li>You are customer-obsessed and strive to deliver exceptional experiences that foster customer loyalty</li></ul>Note: Fidelity will not provide immigration sponsorship for this position.The TeamWe provide superior customer service to Fidelity’s Institutional businesses through innovation, dedication and commitment to excellence. This division is responsible for servicing our customers via inbound phones interactions, transaction processing and record-keeping for the transfer agent, Fidelity Investments Institutional Operations Company, Inc., as well as intermediary support and relationship management for Fidelity Institutional Asset Management (FIAM).<h3>Certifications:</h3><h3>Category:</h3>Brokerage OperationsMost roles at Fidelity are Hybrid, requiring associates to work onsite every other week (all business days, M-F) in a Fidelity office. This does not apply to Remote or fully Onsite roles.Please be advised that Fidelity’s business is governed by the provisions of the Securities Exchange Act of 1934, the Investment Advisers Act of 1940, the Investment Company Act of 1940, ERISA, numerous state laws governing securities, investment and retirement-related financial activities and the rules and regulations of numerous self-regulatory organizations, including FINRA, among others. Those laws and regulations may restrict Fidelity from hiring and/or associating with individuals with certain Criminal Histories.

Representative, Client Services - January 2026 (Westlake)

<h3>Job Description:</h3>Note: Fidelity will not provide immigration sponsorship for this position.Are you passionate about using your analytical skills to derive insights and drivebusiness strategy and success? Are you intrigued by being able to formulate the full picture by tying together seemingly disparate data points from multiple sources (e.g., customer attributes and behaviors, transactional history, call transcripts, digital activity, business financials) into one cohesive story? Are you ready to drive experimentation &amp; strategic insights to optimize every aspect of the customer’s experience?If yes, we want you to join our forward-thinking team and make a real-world difference for Fidelity’s 40 million individual investors.The TeamWe’re seeking an analytics professional who brings creativity, curiosity, and collaboration to the table, someone eager to lead data-driven initiatives grounded in strong hypotheses and business relevance. This role requires more than reporting outcomes; we’re looking for a thinker who relentlessly pursues the why behind the data to uncover root causes and drive meaningful impact. As part of CKSI (Customer Knowledge &amp; Strategic Insights), you’ll collaborate with agile, cross-functional teams across both product domains and core business operations. This role offers broad exposure to a range of business leaders and initiatives, giving you the opportunity to connect insights across different parts of the organization to drive meaningful impact. This is an individual contributor role.The Skills You Bring<ul><li>Ability to translate a business need or question into a hypothesis that can be validated via experimentation or data analysis.</li><li>Skilled at diagnosing trends, anomalies, and performance shifts by identifying root causes and translating findings into clear, actionable business recommendations.</li><li>Ability to use data to tell a story of customer experience, highlighting both successes and friction points to inform future initiatives and strategies.</li><li>Delivering insights from data to a broad audience in a simple, clear, and actionable way.</li><li>A cross-functional collaborator who can work across a team with diverse skills and abilities and find success for Fidelity and our customers.</li><li>Demonstrating a mix of analytical skills, you always focus on business use cases and customer needs.</li><li>Natural intellectual curiosity, initiative, and love for learning new skills and capabilities.</li><li>Highly detail-oriented with a strong commitment to data accuracy, quality assurance, and timely delivery of insights.</li></ul>The Expertise We’re Looking For<ul><li>5+ years of experience generating analytical insights to drive business actions, including experience with a range of analytical tools and programming languages such as SQL, Python, R, etc.</li><li>Experience in designing and developing dashboards &amp; reports by using Tableau, Power BI, Qlik etc.</li><li>Experience using and querying big data technologies such as Snowflake, Athena, etc.</li><li>Experience with digital analytics using tools such as Adobe analytics is a plus</li><li>Bachelor’s degree in a quantitative / technical field such as Data or Business Analytics, Economics, Statistics, or Finance. MBA or MS degree a plus</li></ul>The Value You Deliver<ul><li>Continuously improving data analytics and insights capabilities and spreading that knowledge and expertise throughout the organization</li><li>Delivering data-driven and actionable insights to enable objective, informed business, and product decisions</li></ul><h3>Certifications:</h3><h3>Category:</h3>Data Analytics and InsightsMost roles at Fidelity are Hybrid, requiring associates to work onsite every other week (all business days, M-F) in a Fidelity office. This does not apply to Remote or fully Onsite roles.Please be advised that Fidelity’s business is governed by the provisions of the Securities Exchange Act of 1934, the Investment Advisers Act of 1940, the Investment Company Act of 1940, ERISA, numerous state laws governing securities, investment and retirement-related financial activities and the rules and regulations of numerous self-regulatory organizations, including FINRA, among others. Those laws and regulations may restrict Fidelity from hiring and/or associating with individuals with certain Criminal Histories.

Senior Manager, Advanced Data Analytics and Insights

<h3>Job Description:</h3><h3>Director Cloud Data Architecture</h3><h3>The Role</h3>As a Director of Cloud Data Architecture you collaborate and build positive relationships with business leads and technology product teams across business units, driving our data architectures and technology patterns for key, investment oriented, data management business capabilities. You blend deep expertise and experience in engineering, technical design, systems, solutions focused on the server side, and database management with a passion for coaching and mentoring engineering associates.You will bring industry standard methodologies, perform research on industry trends and lead tool evaluation efforts including POC In an agile structure, you will partner with other Fidelity business, architecture, and product leaders to establish the standards for your area and influence the strategic decisions, solution development and work priorities, based on your expertise and experience.We seek a hard-working leader that can influence engineers and product leaders, a collaborator with Data Architecture expertise who is willing to learn fast, adapt well to changing requirements and work with multi-functional teams to deliver governed common data management capabilities.Successful candidates would possess the following:<ul><li>Depth of knowledge in architecture and an ability to translate business objectives into technology solutions. Experience in a wide array of architecture patterns including architecting highly performant database systems, event-driven architectures, APIs, data architecture and security architectures. Knowledge of cloud architecture patterns, and the cloud platforms, especially AWS is desired. Experience in delivering architecture artifacts and planning activities, communication materials and status updates.</li><li>Deep technical foundation: Drives the data architecture technology vision to support the next generation of investment data platform. Knowledge of the financial industry and data management concepts is a plus.</li><li>Passionate about technology and applying it to solve intricate challenges. Proactively investigate, proves out and incorporates new technologies and capabilities, staying ahead of business and product team needs. Learn Fidelity’s Cloud, Security and Data Privacy policies and guidelines and governance process and ensure alignment of these initiatives.</li><li>Demonstrated ability in defining new and/or evolving existing data strategies; aligning with enterprise direction, collaborating with, and influencing others to gain consensus on and adopt and implement accordingly. Defines patterns and standards for data platforms, design, engineering, and development.</li><li>Collaborate with architect communities across Fidelity Data Architecture and in cross business unit working teams at the enterprise level. Ability to proactively seek out, collaborate and establish relationships with critical partners to ensure integration, coordination &amp; execution of work.</li></ul><h3>The Expertise and Skills You Bring</h3><ul><li>Passion for working with leading cloud-based data technologies, ETL/ELT tools, and analytic solutions to provide innovative and well architected solutions.</li><li>Business and technical curiosity, working with others to cultivate ideas and produce creative solutions to difficult problems while making sensible choices balancing design and delivery.</li><li>Proficiency at understanding enterprise data architecture concepts, data modeling, lineage, data governance and design techniques.</li><li>Expert knowledge and experience in one or more relation database platforms (Oracle, Postgres, Snowflake), Graph databases (Neo4J), and NoSQL database platforms.</li><li>Significant experience working in sophisticated data environments in an engineering, design, and architecture capacity; including enterprise warehouses, marts, operational stores, and data lakes.</li><li>Experience in collaborating with data engineering &amp; database administrators.</li><li>Well-grounded knowledge of engineering and continuous delivery practices</li><li>Demonstrated ability to mentor, influence and partner with engineering, and product teams to deliver scalable robust data solutions.</li><li>Leads, mentors, and provides design and architecture for delivery and DBA teams.</li><li>Hands on experience Snowflake, PostgreSQL, NoSQL platforms is a plus.</li><li>Solid experience in driving Automation, Data Quality Security and Governance practices.</li><li>Current on event processing, Data API and recent emerging data technologies.</li><li>A strong influencer who can integrate effectively into the culture, combining facilitation skills with a results' orientation to deliver excellence and execution.</li><li>Demonstrated organizational savvy and maturity, for working effectively across different organizational units and business groups.</li><li>Good interpersonal and communication skills</li><li>Experienced ability to evaluate, prototype and recommend emerging Cloud data technologies and platforms from open source or vendors.</li></ul><h3>Certifications:</h3><h3>Category:</h3>Information TechnologyMost roles at Fidelity are Hybrid, requiring associates to work onsite every other week (all business days, M-F) in a Fidelity office. This does not apply to Remote or fully Onsite roles.Please be advised that Fidelity’s business is governed by the provisions of the Securities Exchange Act of 1934, the Investment Advisers Act of 1940, the Investment Company Act of 1940, ERISA, numerous state laws governing securities, investment and retirement-related financial activities and the rules and regulations of numerous self-regulatory organizations, including FINRA, among others. Those laws and regulations may restrict Fidelity from hiring and/or associating with individuals with certain Criminal Histories.

Director Cloud Data Architecture

<h3>Job Description:</h3>The RoleAs a Lead Systems Analyst Delivery Enablement, you will work closely with the Corporate Services Technology (CST) leadership and end users within CST and be an active part of a Fidelity community to drive adoption of all aspects of Portfolio Practices. This includes but is not limited to tools administration and configuration, facilitation of Product Area and Squad level training sessions, leading weekly Office Hours, setting data governance policies and reporting as required for data visualization. You will bring a global mind-set and have a high comfort level working with and orchestrating a distributed team and management set-up. A structured and organized approach together with data analytics and visualization skills will be key to success.You are committed to learning, understanding, and solving end user issues. You are eager to learn new tools and become a subject matter expert. You are committed to establishing, recognizing, and maintaining the right patterns within the work taxonomy. You will collaborate with Product Area, Group Squad and Chapter Leaders along with Scrum Masters.The Expertise and Skills You Bring<ul><li>Bachelor’s Degree preferred</li><li>Hands on experience with administration of JIRA, JIRA Align</li><li>Familiarity with portfolio tools including Workforce Connect, Resource Allocation, Portfolio Central and others.</li><li>Intermediate level Excel skills required</li><li>Experience creating Smart Intake forms a plus</li><li>Data manipulation and visualization skills required. PowerBI skills a plus.</li><li>Experience performing data analysis using SQL is preferred; familiarity with Snowflake and TMDL preferred</li><li>Strong change management skills</li><li>Operate with a 'can-do' demeanor within a dynamic and frequently changing organization</li><li>Advanced facilitation skills to deliver focused knowledge transfer for Domain, Product Area and Squad leaders when needed</li><li>Superb interpersonal and leadership skills working with business partners and end users across the organization</li><li>Strong written and verbal communications skills, with the ability to cultivate support, lead change, and help drive acceptance across the organization</li><li>Ability to take initiative and work independently or as part of a team to deliver results</li></ul>The TeamThe team is looking for an energetic team member for the Portfolio Practices team in Corporate Services Technology. We have a passion for supporting our users to ensure successful Portfolio Management Practices through tool expertise, administration and process management. As part of Strategy and Planning, our team is critical to the rollout and adoption of Portfolio Practices and supports operational functions of the Domain including Quarterly Technology Reviews (QTR), Budgeting and Workforce Planning. Note: Fidelity is not providing immigration sponsorship for this position.<h3>Certifications:</h3><h3>Category:</h3>Information TechnologyMost roles at Fidelity are Hybrid, requiring associates to work onsite every other week (all business days, M-F) in a Fidelity office. This does not apply to Remote or fully Onsite roles.Please be advised that Fidelity’s business is governed by the provisions of the Securities Exchange Act of 1934, the Investment Advisers Act of 1940, the Investment Company Act of 1940, ERISA, numerous state laws governing securities, investment and retirement-related financial activities and the rules and regulations of numerous self-regulatory organizations, including FINRA, among others. Those laws and regulations may restrict Fidelity from hiring and/or associating with individuals with certain Criminal Histories.

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