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At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.The position of ServiceNow IRM Engineer will be a part of a dynamic and growing team within the GRCT organization at American Express.The successful candidate will be responsible for designing scalable and optimal solutions across the Compliance &amp; Risk domains with hands on configuring in the Service Now platform as well as groundbreaking technology to offer the best solution to support the business needs.They will provide ServiceNow experience, using Business and Technology knowledge to help develop and implement business partner strategies on time and within budget. The candidate will engage in a wide range of activities across the portfolio, supporting functional capabilities and working primarily with other Engineers, Product Owners, Staff Architects and Staff Engineers.Responsibilities:<ul><li>Responsible for the timely development and deployment of project tasks and may be involved in all aspects of the development life cycle, from requirements analysis and design through development, testing, implementation, and documentation.</li><li>Develops technology/implementation design documentation.</li><li>Provides estimates for design, build, test, and implementation tasks.</li><li>Undertakes regular build/testing of code and contributes to peer code reviews.</li><li>Assists with updates to implementation specification/implementation documentation.</li><li>Works with agile champions and release train engineers to prepare configurations for production.</li><li>Involved in unit, integration, and user acceptance testing - reviews test scripts; aligns with testing automation and wider testing strategy.</li><li>Provides inputs to product owners with recommendations to drive towards clean design and shared success.</li><li>Participate in a scrum ceremony and use agile principles and tools including Rally.</li></ul>Minimum Qualifications:<ul><li>3+ years hands-on experience in ServiceNow including Integrated Risk Management (IRM) solutions/components</li><li>Hands-on experience with ServiceNow configurations, workflows, scripting, UI policies, ACLs, Integrations and CMDB.</li><li>Experience using applicable programming methodologies: JavaScript, API (Restful), XML, Java, Jelly scripting, Angular JS.</li><li>Excellent verbal and written communication skills demonstrated by the ability to present complicated technology solutions to multiple audiences, from the technology team to Senior leaders.</li><li>An understanding of GRC/IRM industry trends</li><li>Overall 3+ years of software development experience.</li><li>BS or MS Degree in Computer Science, Computer Engineering, or other technology subject areas.</li></ul>Preferred Qualifications:<ul><li>Working knowledge of GCP.</li><li>Prior technology experience of systems analysis/programming.</li><li>Experience writing/initiating JS utilities.</li><li>ServiceNow Certified System Administrator.</li><li>Conceptual architecture knowledge.</li><li>3+ years Agile experience as well as hands on Scaled Agile Framework experience.</li><li>Machine Learning or Generative AI knowledge is a plus, not mandatory.</li></ul>Salary Range: $85,000.00 to $150,000.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>Depending on factors such as business unit requirements, the nature of the position, cost and applicable laws, American Express may provide visa sponsorship for certain positions.

American Express

Software Engineer, ServiceNow IRM - Global Risk & Compliance Technology

Fidelity TalentSource is your destination for discovering your next temporary role at Fidelity Investments. We are currently sourcing for a Scrum Master to work in Merrimack, NH or Smithfield, RI! We are seeking a highly skilled Scrum Master with a strong background in Agile methodologies and hands-on experience implementing SailPoint IdentityNow or IdentityIQ solutions. This role will lead cross-functional teams to deliver complex IGA projects, ensuring alignment with business goals, compliance requirements, and security best practices. Key Responsibilities: <ul> <li>Lead end-to-end delivery of SailPoint IGA projects, including planning, execution, monitoring, and closure (sailpoint would be a nice to have).</li> <li>Collaborate with stakeholders to define project scope, objectives, and success criteria.</li> <li>Manage Agile ceremonies (daily stand-ups, sprint planning, retrospectives) and ensure adherence to Agile best practices.</li> <li>Coordinate with technical teams to design, configure, and deploy SailPoint features.</li> <li>Identify and manage project risks, issues, and dependencies.</li> <li>Ensure timely delivery of project milestones while maintaining high quality and compliance standards.</li> <li>Provide regular updates to leadership and stakeholders on project status, risks, and outcomes.</li> <li>Support change management and user adoption strategies.</li> </ul> Required Qualifications: <ul> <li>Bachelor’s degree in Computer Science, Information Systems, or related field.</li> <li>5+ years of experience as a Scrum Master, with at least 2 years in Agile environments.</li> <li>Excellent communication, leadership, and stakeholder management skills.</li> <li>Experience with tools such as Jira, Confluence, and JIRA Align.</li> <li>Certified Scrum Master (CSM) required</li> <li>Understanding and experience working with Scrum and Kanban teams.</li> </ul> <h3>Dynamic Working</h3> Fidelity’s hybrid working model blends the best of both onsite and offsite work experiences. Working onsite is important for our business strategy and our culture. We also value the benefits that working offsite offers associates. Most hybrid roles require associates to work onsite all business days of every other week in a Fidelity office. The hourly pay rate range for this position is $60 – $70 per hour. Placement in the range will vary based on job responsibilities and scope, geographic location, candidate’s relevant experience, and other factors.

Fidelity TalentSource

Engineering Enablement Leader

Join the Clean Energy RevolutionBecome a Data &amp; Technology Technical Specialist at Southern California Edison (SCE) and build a better tomorrow. In this role, you will support Distribution Engineering (DE) operations through the management and enhancement of collaboration platforms, data systems, and process automation tools. You will be responsible for maintaining SharePoint sites and security groups, developing Power BI dashboards, administering SQL/Oracle databases, and improving workflows via Power Automate. As Data &amp; Technology Technical Specialist, your work will help power our planet, reduce carbon emissions and create cleaner air for everyone. Are you ready to take on the challenge to help us build the future?<h4>Responsibilities</h4><ul><li> Performs tasks to ensure the access and security of the company's assets</li><li>Analyzes and identifies the root cause of issues and implements comprehensive technical solutions to solve complex application deficiencies and system issues</li><li>Performs system testing and documentation to critical systems during significant changes and upgrades</li><li>Assists and maintains establishment of work order procedures for the facility that effectively communicate problems and recommend a course of action</li><li>Performs preventative maintenance procedures to assure the plant equipment is in good working condition</li><li>Investigates, responds to and generates reports on field incidents and creates scope-of-work procedures</li><li>Performs in-depth analysis of data to distill complex data analysis when adhering to ad-hoc investigations</li><li>Manages the document archival process, storage, and database permissioning, helping drive quality of each completed project according to the company's standards</li><li>A material job duty of all positions within the Company is ensuring the protection of all its physical, financial and cybersecurity assets, and properly accessing and managing private customer data, proprietary information, confidential medical records, and other types of highly sensitive information and data with the highest standards of conduct and integrity.</li></ul><h4>Minimum Qualifications</h4><ul><li>Three or more years experience providing technical support..</li><li>Posses a valid Class C Driver's License.</li></ul>Preferred Qualifications<ul><li>Bachelor’s degree or higher in Business, Computer Science, Information Systems or other relevant discipline.</li><li>Proficiency with MS tools (PPT, Excel, and Power BI).</li><li>One or more years experience with SharePoint and Power Automate</li><li>Strong problem-solving and critical thinking abilities.</li><li>Experience with SharePoint List, relational database management systems (e.g. Oracle, SQL Server).</li><li>Data Collection &amp; Preparation: Gathering, cleaning, and organizing data from various sources to ensure accuracy and readiness for analysis.</li><li>Insight &amp; Reporting: Developing reports, dashboards, and visualizations to present complex data findings and actionable insights to stakeholders in an understandable way.</li><li>Data Management: Designing, building, and maintaining databases, data models, and data pipelines to support data analysis and reporting efforts.</li></ul>Additional Information<ul><li>The position’s work mode is&nbsp;remote.&nbsp;Employee is&nbsp;able to work primarily at home or remote however, the employee may be expected to come to an SCE facility on occasion. Unless otherwise noted, employees are required to work and&nbsp;reside in the state of California. Hiring organizations can add further requirements related to specific jobs. Further details of this work mode will be discussed at the interview stage. The work mode can be changed based on business needs.</li><li>Visit our Candidate Resource&nbsp;page to get meaningful information related to benefits, perks, resources, testing information, hiring process, and more!</li><li>Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.</li><li>Relocation does not apply to this position.</li></ul>About Southern California EdisonThe people at SCE don't just keep the lights on. Our mission is so much bigger. We’re fueling the kind of innovation that’s changing an entire industry, and quite possibly the planet. Join us and create a future with cleaner energy, while providing our customers with the safety and reliability they demand. At SCE, you’ll have a chance to grow personally and professionally, making a real impact in Southern California and around the world.Southern California Edison is a proud Equal Opportunity Employer, including disability and protected veteran status.We are committed to ensuring that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodations at (833) 343-0727.

Southern California Edison

Data & Technology Technical Specialist

Fidelity TalentSource is your destination for discovering your next temporary role at Fidelity Investments. We are currently sourcing for a KDB + Developer to work in FCAT (Fidelity Center for Applied Technology) in Jersey City, NJ/Merrimack, NH or Westlake, TX! <h3>The purpose of this role</h3> This position is part of the Fidelity Center for Applied Technology (FCAT). At FCAT, we are dedicated to using emerging technologies to create innovative products and services that improve people's financial lives. As the innovation engine for Fidelity Investments, we provide expertise on new tools and techniques to the rest of the firm, while also incubating potential new lines of business. This role will support a startup investing app within FCAT.As a member of the team, you will work with teams with a diverse set of skills across product, growth, service, and leadership organizations to devise measurement strategy and deliver insights from diverse data sets. <h3>The Expertise You Have</h3> Bachelor’s degree or higher in Computer Science or a related field. <ul> <li>Over 10 years of professional software development experience, including 3+ years working with kdb+/q systems.</li> <li>Strong understanding of kdb+/q tick architecture, UNIX OS internals, low-level networking, and CPU architecture.</li> <li>Proficient in designing and maintaining unit tests using frameworks like QCumber.</li> <li>Skilled in building applications with a focus on high availability, low latency, and scalability.</li> <li>Experience with C/C++ or Golang is a strong plus.</li> <li>Familiarity with Equities Electronic Trading, including Smart Order Routers, Market Data, or Order Management Systems is desirable.</li> <li>Advanced scripting skills for automation (e.g., Python, Bash).</li> <li>Hands-on experience with CI/CD pipelines, including tools like Git and Jenkins.</li> <li>Proven ability to troubleshoot and resolve issues across complex technology stacks.</li> <li>Excellent communication and collaboration skills, with experience working in Agile environments.</li> </ul> <h3>The Skills You Bring</h3> Committed to delivering exceptional end-to-end user experiences. <ul> <li>Takes ownership and accountability for outcomes and results.</li> <li>Passionate about Test Driven Development and writing clean, maintainable, and testable code.</li> <li>Technically driven and results-oriented leader.</li> <li>Enthusiastic about learning and adopting new technologies</li> </ul> <h3>The Value You Deliver</h3> <ul> <li>Championing agile development practices through strong engineering expertise and industry best practices.</li> <li>Leading with excellence in software design, CI/CD integration, test automation, and performance optimization</li> </ul> "Please see the below pay rate range for the work location of Jersey City, NJ only: $75.00 to $120.00 per hour. Placement in the range will vary based on job responsibilities and scope, geographic location, candidate’s relevant experience, and other factors."

KDB + Developer

Company Description By working at Harvard University, you join a vibrant community that advances Harvard's world-changing mission in meaningful ways, inspires innovation and collaboration, and builds skills and expertise. We are dedicated to creating a diverse and welcoming environment where everyone can thrive.Why join the Harvard Graduate School of Education?The Harvard Graduate School of Education (HGSE) is a diverse community of learners, teachers, and employees who are passionate about changing the world through education and striving for maximum impact in the field of education.Many choose to work at the Harvard Graduate School of Education because they believe in our mission and are excited by our vision for the future. We have a reputation as a great place to work, for our excellent leadership, and we are a strong community that values diversity. For more information about HGSE, its programs, research, and faculty, please visit: <a href="https://www.gse.harvard.edu" target="_blank">www.gse.harvard.edu</a>. Job Description The Teaching and Learning Lab (TLL) is a mission-driven organization that supports faculty members at the Harvard Graduate School of Education (HGSE) as they create residential and online learning experiences using a variety of pedagogical and technological approaches.Under the general direction of the Executive Director, Teaching and Learning Lab, the Director of Learning Design, Technology, and Media is an experienced leader in the design and development of high-quality learning experiences. The position involves oversight and leadership in the areas of personnel and project management, and course design and development to serve the needs of the Harvard Graduate School of Education (HGSE) community. The Director is responsible for maintaining the learning design, technology, and media portfolio, ensuring quality and consistency in all offerings, keeping the TLL on the leading edge of relevant developments in the field, and managing and developing a growing number of professional staff within the Teaching and Learning Lab.The Director will act as project manager for complex projects, ensuring completion of projects in a consistent and timely manner. They will be responsible for developing and leading a team of learning designers, technologists and media producers to ensure adequate support for the HGSE teaching and learning community, including the exploration, implementation, and evaluation of emerging learning design models and technology applications.The successful candidate in this role will be an excellent communicator with the ability to both manage and lead a team as well as engender relationships of trust and respect with HGSE faculty members. The Director will represent the team in leadership conversations related to the strategic direction of the learning design portfolio and contribute insight into established and emerging best practices related to the creation of technology-enhanced learning experiences.&nbsp; 
Job-Specific Responsibilities: Portfolio and Project Management 40%<ul><li>Manage all TLL aspects of learning design, technology, and media production including establishing standards of quality and process, assessing efficacy of design, and monitoring resource allocation.</li><li>In partnership with Programs in Professional Education and the Dean’s Office, contribute to ongoing strategic development of the School’s online program portfolio.</li><li>Work with the TLL leadership team to shape and define the portfolio of projects and functional deliverables by managing new requests and evaluating and prioritizing them to ensure planned, organized and timely implementations.</li><li>Provide project leadership on complex projects, identify partners both inside and outside of the group, and maintain clear communication channels with all stakeholders.</li><li>Keep abreast of new developments in the area of responsibility, always with a focus on how that can enhance the HGSE environment.</li><li>Manage stakeholder relationships, including faculty and School leaders, related to major components of the TLL portfolio.</li></ul>Learning Design, Technology and Media&nbsp; Development 25%<ul><li>Coach / conduct high-level and detailed instructional design for asset development, multimedia development, and online learning.</li><li>Advise on the adoption of new learning technologies and manage implementation and review.</li><li>Craft / coach the design of training materials and documentation for courses, departments, and executive education</li><li>Develop assessment strategies for online and blended programs</li><li>Stay current with trends in learning design and technology for online learning.&nbsp;</li></ul>Managerial Oversight 25%<ul><li>Provide ongoing professional development support for learning designers, technologists, and media producers</li><li>Identify areas of need for interns/temporary staff to supplement permanent staff</li><li>Oversee student work in T127: Teaching and Learning Lab Practicum where appropriate</li><li>Delegate and prioritize tasks and projects in an effective manner, aligning them with the units’ goals in an environment of competing deadlines and changing priorities.</li></ul>Outreach and Community Support 10%<ul><li>Contribute to marketing and outreach efforts of the TLL</li><li>Participate in T127: Teaching and Learning Lab Practicum</li><li>Participate in Harvard-wide committees where appropriate</li><li>Remain active in local and regional professional organizations</li></ul> 
Working Conditions: 
Physical Requirements: Qualifications Basic Qualifications: <ul><li>Master’s degree. Minimum 5 years work experience.</li><li>Previous professional experience in a management role</li><li>Minimum of three years experience in higher education as faculty and/or faculty/academic support role.</li><li>Familiarity with modern learning management systems (Canvas preferred)</li><li>Demonstrable experience in course design and pedagogical theory</li><li>Previous experience in coaching instructional design principles</li><li>Previous experience in Project Management</li></ul>Any candidate wishing to be considered must supply a cover letter in addition to their resume. &nbsp;Pleas upload both as one document. 
Additional Qualifications and Skills: <ul><li>Earned Ed.D/Ph.D.</li><li>Higher education teaching experience in multiple modalities (Face-to-face, blended, online, MOOC).</li><li>Experience with learning analytics and evaluation.</li><li>Experience with using generative AI tools for content development and process improvement.&nbsp;</li><li>Excellent writing and presentation skills</li><li>Ability to lead a complex long-term project with multiple stakeholders</li><li>Proven understanding of tools for teaching, including emerging technologies</li><li>Ability to stay abreast of the changing educational technology landscape</li><li>Ability to plan and meet deadlines</li><li>Demonstrated ability to work collaboratively within work group and across departments</li></ul> Additional Information <ul><li>Standard Hours/Schedule: 35 hours per week</li><li>Compensation Range/Rate (including Shift Differential if applicable): </li><li>Visa Sponsorship Information: Harvard University is unable to provide visa sponsorship for this position</li><li>Pre-Employment Screening: Identity and Education</li></ul>Work Format DetailsThis is a position that is based at a Harvard campus location with some remote work options available. Additional details will be discussed during the interview process. All remote work must be performed within one of the Harvard Registered Payroll States, which currently includes Massachusetts, Connecticut, Maine, New Hampshire, Rhode Island, Vermont, Georgia, Illinois, Maryland, New Jersey, New York, Virginia, Washington, and California (CA for exempt positions only). Certain visa types and funding sources may limit work location. Individuals must meet work location sponsorship requirements prior to employment.&nbsp;
Salary Grade and RangesThis position is salary grade level 059. Please visit &nbsp;<a href="https://hr.harvard.edu/salary-ranges" target="_blank">Harvard's Salary Ranges</a>  to view the corresponding salary range and related information.&nbsp;
BenefitsHarvard offers a comprehensive benefits package that is designed to support a healthy work-life balance and your physical, mental and financial wellbeing. Because here, you are what matters. Our benefits include, but are not limited to:&nbsp;<ul><li>Generous paid time off including parental leave&nbsp;</li><li>Medical, dental, and vision health insurance coverage starting on day one&nbsp;</li><li>Retirement plans with university contributions&nbsp;</li><li>Wellbeing and mental health resources&nbsp;</li><li>Support for families and caregivers&nbsp;</li><li>Professional development opportunities including tuition assistance and reimbursement&nbsp;</li><li>Commuter benefits, discounts and campus perks&nbsp;</li></ul>Learn more about these and additional benefits on our <a href="https://hr.harvard.edu/benefits-wellbeing" target="_blank">Benefits &amp; Wellbeing Page</a>.&nbsp;
EEO/Non-Discrimination Commitment StatementHarvard University is committed to <a href="https://hr.harvard.edu/sites/g/files/omnuum6281/files/2025-04/reaffirmation_statement.pdf" target="_blank">equal opportunity</a> and <a href="https://provost.harvard.edu/sites/g/files/omnuum3356/files/2025-07/non-discrimination_and_anti-bullying_policies.pdf" target="_blank">non-discrimination</a>. We seek talent from all parts of society and the world, and we strive to ensure everyone at Harvard thrives. Our differences help our community advance Harvard's academic purposes.Harvard has an <a href="https://hr.harvard.edu/sites/g/files/omnuum6281/files/2025-04/reaffirmation_statement.pdf" target="_blank">equal employment opportunity policy</a> that outlines our commitment to prohibiting discrimination on the basis of race, ethnicity, color, national origin, sex, sexual orientation, gender identity, veteran status, religion, disability, or any other characteristic protected by law or identified in the university's <a href="https://provost.harvard.edu/sites/g/files/omnuum3356/files/2025-07/non-discrimination_and_anti-bullying_policies.pdf" target="_blank">non-discrimination policy</a>. Harvard's <a href="https://hr.harvard.edu/sites/g/files/omnuum6281/files/2025-04/reaffirmation_statement.pdf" target="_blank">equal employment opportunity policy</a> and <a href="https://provost.harvard.edu/sites/g/files/omnuum3356/files/2025-07/non-discrimination_and_anti-bullying_policies.pdf" target="_blank">non-discrimination policy</a> help all community members participate fully in work and campus life free from harassment and discrimination.

Harvard University FAS Human Resources

Director, Learning Design, Technology, and Media

<h3>Job Description:</h3><h3>The Role </h3>As a member of the User Experience Research Team, you will contribute to Fidelity’s future growth by understanding people and their needs. Your research will inform and inspire our business and design leaders to improve current offerings and develop new products that help people achieve their financial goals. You will plan and conduct various types of qualitative and quantitative customer research, identify problems from the user’s point of view, develop insights and opportunity areas, and test new ideas for product-market fit. This role requires an experienced individual with proven ability to impact user outcomes and business strategy who will immerse themselves in a product area and drive projects to completion with little oversight. <h3>Responsibilities </h3>As a Principal UX Researcher, you will: <ul><li>Own an area of focus in which you identify and prioritize the research that will most effectively drive user and business outcomes </li></ul><ul><li>Engage daily with Product, Design, and Content stakeholders to understand priorities and key initiatives </li></ul><ul><li>Scope qualitative and quantitative research studies with stakeholders to define objectives, research questions, constraints, and most efficient/effective approach </li></ul><ul><li>Execute project work independently </li></ul><ul><li>Share insights &amp; recommendations with stakeholders, ensuring that recommendations influence product strategy and design decisions and improve business and user outcomes </li></ul><ul><li>Contribute to the UX Research community by participating in initiatives that improve our practices and processes </li></ul><h3>Your Expertise &amp; Skills </h3><ul><li>7+ years of proven experience conducting/leading Design Research/ User Experience Research efforts. Bachelors and/or Masters in Design, Human Factors, Psychology, and/or related field highly preferred </li></ul><ul><li>Proven ability to design and execute qualitative and quantitative research methods, including 1:1 interviewing, concept testing, usability testing, heuristic evaluation, and survey design </li></ul><ul><li>Experience with the Jobs to Be Done framework </li></ul><ul><li>Ability to recommend appropriate research method &amp; approach, based on objectives and constraints </li></ul><ul><li>Ability to rapidly scope, execute, and deliver results with minimal oversight </li></ul><ul><li>Strong written and verbal communication skills, with ability to rapidly analyze research data and share insights and recommendations succinctly, with a strong point of view and actionable takeaways </li></ul><ul><li>Curiosity and confidence to ask questions that will uncover stakeholders’ true research needs </li></ul><ul><li>Excellent interpersonal skills to influence and build trust with users and stakeholders in product, design, and content </li></ul><ul><li>Ability to pivot in a complex environment </li></ul><ul><li>Ability to tie research insights and recommendations to business needs and problems </li></ul><ul><li>Growth mindset – a strong desire to learn and improve, willingness and ability to give and receive feedback that improves deliverables and outcomes </li></ul><ul><li>Familiarity with analytics and in-market experimentation preferred </li></ul><ul><li>Business expertise: ability to understand business drivers and provide research consultation </li></ul><ul><li>Ability to challenge traditional assumptions about UX Design and Research – seeking out, inventing, testing and sharing new directions and technologies </li></ul><ul><li>Ability to teach others about User Experience Research </li></ul>Note: Fidelity will not provide immigration sponsorship for this position.The Team Fidelity follows standard product-development frameworks that put user needs at the center of all that we do. As a Principal UX Researcher, you’ll be part of a 70-person Research &amp; Product Design Strategy community that identifies users’ unmet needs and guides Fidelity to build useful and usable digital products. Fidelity’s UXR leadership team is committed to coaching and advancing associates’ careers. UX Research is supported by a Research Ops team that manages recruitment, procurement, and project tracking. <h3>Certifications:</h3><h3>Category:</h3>Information Technology, MarketingMost roles at Fidelity are Hybrid, requiring associates to work onsite every other week (all business days, M-F) in a Fidelity office. This does not apply to Remote or fully Onsite roles.Please be advised that Fidelity’s business is governed by the provisions of the Securities Exchange Act of 1934, the Investment Advisers Act of 1940, the Investment Company Act of 1940, ERISA, numerous state laws governing securities, investment and retirement-related financial activities and the rules and regulations of numerous self-regulatory organizations, including FINRA, among others. Those laws and regulations may restrict Fidelity from hiring and/or associating with individuals with certain Criminal Histories.

Fidelity Investments

Principal UX Researcher

<h3>Job Description:</h3>You will be responsible for managing Fidelity’s enterprise CyberArk application, supporting privileged credential management for 75,000 associates. Key duties include designing and enhancing access management capabilities, administering production environments, implementing monitoring and upgrades, improving CI/CD through automation, and ensuring disaster readiness. The role operates within an Agile framework, involving sprint planning, prioritization, and continuous improvement initiatives to boost team efficiency and delivery speed.In this role, you will:<ul><li>Administer and operate the CyberArk application in a large-scale enterprise environment.</li><li>Manage systems and applications on Linux/UNIX platforms.</li><li>Design and implement cloud-based solutions using AWS or Microsoft Azure.</li><li>Maintain and optimize networking components including firewalls and load balancers.</li><li>Develop customized workflows and automated processes for vendor applications.</li><li>Contribute to system architecture and design efforts.</li><li>Present technical solutions and updates to both technical and business stakeholders.</li></ul>The Expertise You Have and The Skills You Bring<ul><li>Bachelor’s degree in Computer Science, Computer Engineering, Computer Systems Networking, Information Systems/Science, or a related discipline.</li><li>Minimum of 5 years of experience with CyberArk administration and operations.</li><li>Proven experience in Linux/UNIX system and application management.</li><li>Strong understanding of cloud architecture and migration strategies.</li><li>Solid foundation in networking, including firewalls and load balancers.</li><li>Demonstrated ability to lead technical initiatives and perform independent system design.</li><li>Relevant certifications such as CyberArk Defender, Sentry, Guardian, and ISC2 certifications including CISSP, CCSP, or SSCP.</li><li>Proficiency in CI/CD technologies including Jenkins, Git, Ansible, Chef, Artifactory, AWS CloudFormation, Terraform, EC2, Lambda, Docker/Kubernetes, and AWS KMS.</li><li>Advanced scripting and automation skills, particularly in PowerShell and CyberArk PACLI.</li><li>Experience developing automated workflows for vendor applications.</li><li>Strong communication skills for engaging both technical and non-technical audiences.</li></ul>The base salary range for this position is $89,000-180,000 USD per year. Placement in the range will vary based on job responsibilities and scope, geographic location, candidate’s relevant experience, and other factors.Base salary is only part of the total compensation package. Depending on the position and eligibility requirements, the offer package may also include bonus or other variable compensation. We offer a wide range of <a href="https://jobs.fidelity.com/benefits/" target="_blank">benefits</a> to meet your evolving needs and help you live your best life at work and at home. These benefits include comprehensive health care coverage and emotional well-being support, market-leading retirement, generous paid time off and parental leave, charitable giving employee match program, and educational assistance including student loan repayment, tuition reimbursement, and learning resources to develop your career. Note, the application window closes when the position is filled or unposted.Please be advised that Fidelity’s business is governed by the provisions of the Securities Exchange Act of 1934, the Investment Advisers Act of 1940, the Investment Company Act of 1940, ERISA, numerous state laws governing securities, investment and retirement-related financial activities and the rules and regulations of numerous self-regulatory organizations, including FINRA, among others. Those laws and regulations may restrict Fidelity from hiring and/or associating with individuals with certain Criminal Histories.Most roles at Fidelity are Hybrid, requiring associates to work onsite every other week (all business days, M-F) in a Fidelity office. This does not apply to Remote or fully Onsite roles.<h3>Certifications:</h3><h3>Category:</h3>Information Technology

Principal Systems Engineer (CyberArk)

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.The Technology Business Enablement (TBE) team powers American Express Tech Strategy by enabling Predictability, Transparency, and Efficiency through best-in-class Tech Business Management capabilities. Within TBE is the Technology Portfolio Management team (TPM) which powers technology, business, and product to achieve business and customer value by optimizing technology investments, elevating transparency and enabling decisioning through trusted insights and best in class portfolio and program management.Within the Technology Portfolio Transformation team, the Agile Solutions Sr Product Manager will&nbsp;lead discovery, execution, and delivery within our enterprise Agile tool experience in Jira Cloud. This role combines strategic planning, operational oversight, and thought leadership to ensure the seamless operation of the enterprise in Jira Cloud. The successful candidate will partner with cross-functional teams- engineering, design, individual users and teams to drive measurable success metrics and OKRs.This candidate will have a passion for process innovation, customer-centered design, data-driven mindset, relentless attention to detail, and the ability to build and leverage meaningful relationships with the team and partners.How will you make an impact in this role?<ul><li>Translate strategy into actionable requirements, user stories with acceptance criteria and engage in all agile ceremonies.</li><li>Prioritize the backlog based on business impact, enterprise value and technical feasibility.</li><li>Collaborate closely with enterprise teams, technology, and compliance teams to align priorities.</li><li>Act as product ambassador, ensuring transparency and alignment across teams.</li><li>Define and track key performance indicators (KPIs) to measure product success.</li><li>Analyze and determine strategies to incorporate user feedback to ensure high satisfaction and adoption rates.</li><li>Support JIRA administration, including creation and management of custom complex projects, workflows, security schemes, custom fields, dashboards and reports configurations.</li><li>Ensure compliance with organizational standards, policies, and best practices for tool usage.</li></ul>Minimum Qualifications<ul><li>Education and Experience<ul><li>Bachelor’s degree in Computer Science, Information Systems, Business Administration, or a related field (Master’s degree preferred).</li><li>8+ years of experience in agile tool administration, project management, or agile transformation.</li></ul></li><li>Technical Skills<ul><li>Deep expertise in Jira (On-Prem and Cloud) administration, configuration, and usage.</li><li>Experience with Jira Cloud migration, including data transfer, integrations, and customizations.</li><li>Proficiency in scripting and automation tools to enhance tool functionality.</li></ul></li><li>Leadership and Soft Skills<ul><li>Strong strategic thinking and planning abilities.</li><li>Exceptional communication and stakeholder management skills.</li><li>Experience in working with cross-functional teams in a matrixed environment.</li><li>Adept at change management and driving user adoption in large organizations.</li></ul></li></ul>Preferred Qualifications<ul><li>SAFe Agilist, Certified Scrum Master (CSM), or similar agile certifications.</li><li>Atlassian Certified Jira Administrator.</li></ul>Salary Range: $90,000.00 to $165,000.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.&nbsp;

Senior Manager, Digital Product Management, Technology Business Enablement

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.American Express offers a range of opportunities to work with the latest technologies and encourages you to back the broader engineering community through open source.And because we understand the importance of keeping your skills fresh and relevant, we give you dedicated time to invest in your professional development. Find your place in technology on #TeamAmex.The newly formed Technology Control Management (TCM), Process Risk Reduction &amp; Enterprise Platforms (EP) Risk Advisory team, has been created to drive effective Operational Risk strategies for the Enterprise Platforms (EP)&nbsp;team. A dedicated team has been established to support all Enterprise Platforms (EP) Issues Management, including this new role to be the single point of contact for&nbsp;Global Loyalty &amp; Benefits (GLB).The Issues Management Lifecycle defines how the company will identify &amp; capture, plan for, mitigate &amp; monitor, close and validate its identified issues.&nbsp;This role will ensure that all ProgramManagement activities are completed, that all Issues Management milestones are met, and will drive operational efficiencies in how&nbsp;the GLB Issues Management team perform to meet their objectives. In addition, this role will be accountable for all GLB Issues Management capacity planning, being clear on new, and current inventory to provide status reporting and ensure no milestones are missed. It is critical to build strong relationships within the team, with the GLB partners, and other Control Management teams to leverage best practices and elevate ways of working. How will you make an impact in this role?The Risk &amp; Control Manager, Issues and Events Management Operations Global Loyalty &amp; Benefits will:<ul><li>Own the Issue Management inventory for Global Loyalty &amp; Benefits (GLB) and ensure all milestones are met.</li><li>Ensure all Issues inventory for GLB is tracked and completed to the process standards, ensuring sign off is achieved from compliance, and all necessary steps are captured.</li><li>Provide executive reporting for stakeholders and ensure all Issues have clear plans in place that will be met. Building and maintaining strong, trusted relationships with senior leaders and key stakeholders, effectively communicating, managing expectations and ensuring alignment on goals, timelines and outcomes.</li><li>Elevate the quality of documenting issues and control enhancements by advising causal or owning teams of how to enhance their controls.</li><li>Mitigate the risk of missing timelines and put in processes to ensure escalations are completed ahead of time.</li><li>Champion organizational change, ensuring teams are aligned,&nbsp;informed and supported.</li><li>Lead, inspire and align cross-functional teams, fostering a culture of accountability, collaboration and continuous improvement and development.</li><li>Be a strategic thinker with&nbsp;the ability to investigate root-cause, problem solve and implement effective solutions.</li></ul>Required Qualifications: <ul><li>Strong previous experience in end-to-end program or project management in a complex, fast-changing environment.</li><li>Demonstrated ability to lead without direct authority, particularly leading through change.</li><li>Exceptional stakeholder management skills, especially with senior leadership.</li><li>Strong business acumen with the ability to quickly understand and synthesize business needs.</li><li>Robust analytical and problem-solving skills, with an ability to analyze data, identify trends and effectively resolve.</li><li>Understanding of the operational risk environment and /or risk mitigation strategiesis a plus.</li></ul>Preferred Qualifications:<ul><li>Experience in Control Management or Operational Risk environment.</li><li>Bachelor's Degree or equivalent experience.</li><li>Experience in Technology project delivery models and agile frameworks to support communications to our partners.</li></ul>Salary Range: $110,000.00 to $190,000.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>

Technology Risk & Control Manager, Issues and Events Management Operations Global Loyalty & Benefits

<h3>Job Description:</h3>Director, Software Engineering – Asset Management TechnologyThe RoleYou are an experienced engineer with a deep hands-on experience of systems development, and a burning desire to deliver software solutions which unlock the capabilities of Generative AI in the context of a professional domain such as finance. You are passionate about this opportunity to help drive and deliver first-of-a-kind knowledge-based applications for investment professionals.You have prior experience in developing and crafting products using constantly evolving, powerful yet brittle, AI technology. You are comfortable working in a fast-paced environment where the lag between conceptualization, research, development, and productionization is constantly shortening. You are skilled at working with senior business, architecture and engineering stakeholders. You enjoy mentoring junior contributors, helping them grow and learn new skills in today’s engineering field. You are a critical thinker who revels in working as part of a team to deliver the most amount of value in the least amount of time.This position is for an individual contributor role, meaning that you will not have any direct reports or management responsibilities. This is a very hands on, technical development role where you will be expected to be doing development work with the team.The Expertise and Skills You Bring<ul><li>A Bachelor’s or Master's Computer Science or relevant field, with ten years plus of industry experience.</li><li>Proficient in deploying software products into production capable of handling large volumes of data at scale.</li><li>Design, develop, and maintain robust, scalable, and secure Python-based applications and services.</li><li>Strong understanding of Python internals, performance tuning, and advanced language features.</li><li>Write clean, idiomatic, and well-documented Python code following PEP8 and enterprise coding standards.</li><li>Optimize Python applications for performance, memory usage, and concurrency.</li><li>Ability to orchestrate solutions within a cloud-based environment</li><li>Strong understanding of standard methodologies for large scale application design, SOA, microservices, distributed compute, containers, and use of the cloud.</li><li>An understanding of how to deliver into production GenAI applications that can reliably process information in open-ended settings.</li><li>Strong attention to detail with a passion for validation and verification of software components.</li><li>Excellent communication skills and the ability to work with distributed team members.</li><li>Comfortable working directly with internal customers and business stakeholders.</li></ul>The Team We are developing a Large Language Model (LLM)-first knowledge stack for investment professionals at Fidelity Asset Management – analysts and portfolio manager in equities, fixed income, high income, direct lending. The stack will be able to process all the documents of interest to analysts – e.g., analyst reports, earnings notes, spreadsheet models, prospectuses, loan indentures, news reports, regulatory filings. It will support the deployment of personalized assistants that can assist principals in their full range of information consumption/processing/production tasks.The base salary range for this position is $126,000-255,000 USD per year. Placement in the range will vary based on job responsibilities and scope, geographic location, candidate’s relevant experience, and other factors.Base salary is only part of the total compensation package. Depending on the position and eligibility requirements, the offer package may also include bonus or other variable compensation. We offer a wide range of <a href="https://jobs.fidelity.com/benefits/" target="_blank">benefits</a> to meet your evolving needs and help you live your best life at work and at home. These benefits include comprehensive health care coverage and emotional well-being support, market-leading retirement, generous paid time off and parental leave, charitable giving employee match program, and educational assistance including student loan repayment, tuition reimbursement, and learning resources to develop your career. Note, the application window closes when the position is filled or unposted.Please be advised that Fidelity’s business is governed by the provisions of the Securities Exchange Act of 1934, the Investment Advisers Act of 1940, the Investment Company Act of 1940, ERISA, numerous state laws governing securities, investment and retirement-related financial activities and the rules and regulations of numerous self-regulatory organizations, including FINRA, among others. Those laws and regulations may restrict Fidelity from hiring and/or associating with individuals with certain Criminal Histories.Most roles at Fidelity are Hybrid, requiring associates to work onsite every other week (all business days, M-F) in a Fidelity office. This does not apply to Remote or fully Onsite roles.<h3>Certifications:</h3><h3>Category:</h3>Information Technology

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