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<h3>Job Description:</h3>Principal Java Engineer, Wallet Blockchain PlatformThe RoleAs a Principal Blockchain Engineer on the Wallet Blockchain Platform team, you’ll get the opportunity to develop your skills and collaborate with engineers across Fidelity in a fun and dynamic environment. You will work closely with technical leaders and Architects to build a secure crypto platform utilizing modern software development practices. As a senior member of the team, you will mentor engineers on the best practices for Software development.The Expertise and Skills You Bring<ul><li>Batchelor's degree in computer science or related field required</li><li>8+ years' experience in software development using object-oriented programming languages like Java</li><li>Experience or familiarity with blockchains such as Ethereum, Bitcoin</li><li>Experience building resilient services in Java</li><li>Proficient in databases and SQL</li><li>An understanding of microservice architecture and twelve factor app patterns</li><li>Ability to build reliable software that can withstand unreliable environments</li><li>Unit and integration test automation using JUnit</li><li>Experience building and deploying applications using continuous integration pipelines and automated deployment tools such as Jenkins Core</li><li>Possess critical thinking skills to build end-to-end solutions</li><li>Passionate and committed to learning new things and developing with the latest technologies and frameworks</li><li>Work well in both a small agile team and independently, having a strong user focus</li><li>Strong analytical and communication skills and the ability to handle multiple tasks at any given time</li><li>Participate in engineering practices such as code and design reviews, environment strategy, and build and deployment pipelines</li></ul><ul><li>Strong organization skills and attention to details</li><li>Experience with AWS or other cloud platforms and containerization technologies such as Docker is a plus</li><li>Experience with asynchronous workers and resilient messaging services such as SNS and SQS is a plus</li></ul>The TeamFidelity Digital Assets, a Fidelity Investments Company, is developing a full-service enterprise-grade platform for storing, trading, and servicing digital assets, such as Bitcoin and Ethereum.Fidelity Digital Assets℠ adopts an entrepreneurial culture and startup approach while serving as one of the most innovative business units within Fidelity Investments. Our global, diverse team of hundreds of forward-thinking professionals lead with agility and creativity to build solutions that bridge the gap between traditional institutional investors and their exposure to digital assets. The firm’s tenure and experience across multiple business lines present our employees with unprecedented access to knowledge, technology, and resources that help our team reshape the future of finance.Within Fidelity Digital Assets, the Wallet Blockchain Platform Team is responsible for the backend services and APIs that support digital assets transactions on networks such as Bitcoin and Ethereum. The team will also lead tokenization efforts.The base salary range for this position is $107,000-$181,000 per year. Placement in the range will vary based on job responsibilities and scope, geographic location, candidate’s relevant experience, and other factors.Base salary is only part of the total compensation package. Depending on the position and eligibility requirements, the offer package may also include bonus or other variable compensation. We offer a wide range of <a href="https://jobs.fidelity.com/benefits/" target="_blank">benefits</a> to meet your evolving needs and help you live your best life at work and at home. These benefits include comprehensive health care coverage and emotional well-being support, market-leading retirement, generous paid time off and parental leave, charitable giving employee match program, and educational assistance including student loan repayment, tuition reimbursement, and learning resources to develop your career. Note, the application window closes when the position is filled or unposted.Please be advised that Fidelity’s business is governed by the provisions of the Securities Exchange Act of 1934, the Investment Advisers Act of 1940, the Investment Company Act of 1940, ERISA, numerous state laws governing securities, investment and retirement-related financial activities and the rules and regulations of numerous self-regulatory organizations, including FINRA, among others. Those laws and regulations may restrict Fidelity from hiring and/or associating with individuals with certain Criminal Histories.Most roles at Fidelity are Hybrid, requiring associates to work onsite every other week (all business days, M-F) in a Fidelity office. This does not apply to Remote or fully Onsite roles.<h3>Certifications:</h3><h3>Category:</h3>Information Technology

Fidelity Investments

Principal Java Engineer

<h3>Job Description:</h3>The RoleDo you want to join a Center of Excellence (CoE) focused on developing best in class standards &amp; practices for external audits? The External Audit CoE within Fidelity’s Enterprise Technology Risk &amp; Analytics (ETRA) group is seeking a hard-working, driven, and experienced professional to join the team. You will help enhance and run the external audit oversight program activities, including defining and executing the external audit strategy and program, and working with External Auditors, Technology, Operations and Risk teams to lead the technology audit engagements. You will also develop data analysis and automated tools to generate actionable insights needed to support and enhance program activities. The Expertise You Have • Bachelor’s Degree in Computer Science, Information Systems, Technology, Accounting, or a related field of study preferred. • 4-7 years of experience in information technology auditing (preferably supporting or conducting audits), information technology risk or compliance, cyber security, or controls assurance roles. • Demonstrated technical abilities in multiple domains (e.g., technology infrastructure and application controls, cyber security, access management, cloud, resiliency, etc.). • Experience implementing and assessing controls over highly automated business processes. • Working knowledge of cloud-native technologies, including cloud databases, along with familiarity with DevOps methodologies, automated deployment processes, and supporting tools. • Strong understanding of data protection processes and controls for handling various levels of confidential data across diverse environments. • Hands-on experience with data exploration and visual analytics concepts, utilizing business intelligence and visualization tools such as Excel, Alteryx, Tableau, and Power BI. • Professional technology risk certification (CISA, CISSP, CRISC) and/or Cloud Certification(s) (CCSP, CCSK, AWS) desired but not required. The Skills You Bring • Strong analytical skills, critical thinking, and attention to detail. • Ability to solve complex problems through the creative use of data analytics. • Knowledge of information technology processes and controls and a comprehensive understanding of risk, quality control and assurance functions. • A process-oriented mindset and deep understanding of operations and technology to support the analysis, design, and oversight of effective control frameworks. • Knowledge of Cloud security and controls and cloud technology environments (AWS/Azure, PaaS, SaaS). • Knowledge of Industry standards, frameworks, and methodologies, such as SOC 1, SOC 2, ISO27001, HITRUST. • Excellent verbal and written communication skills enabling you to prepare and present findings clearly and concisely. • A sense of ownership, accountability, and a commitment to achieving objectives. • The ability to build and maintain collaborative working relationships to craft and assist in the execution of appropriate controls design and monitoring. • The ability to remain focused and complete priorities in the face of change.The Value You Deliver • Gather, organize, and analyze externally audited systems data to uncover key insights that can be presented through data visualizations. • Develop analytics to proactively identify risk across the firm (in high impact areas such as logical access, application resiliency, cloud, vendor and more). • Assist with planning and coordination of audit cycles with external auditors and internal stakeholders. • Effectively manage audit scope changes and maintain an authoritative inventory of externally audited systems. • Facilitating requests from external auditor and monitoring to ensure timely completion. • Assist with information technology risk assessments and readiness assessments including documenting controls, identifying potential gaps and/or inconsistencies and making sound recommendations for improvement and/or mitigation. • Proactively identify, track, monitor, report, &amp; advise of any risks to external audit engagements. • Work across business, technology and risk teams to execute technology audit engagements according to schedule while proactively managing and resolving challenges that arise during the audit cycle. • Maintain a comprehensive inventory of externally audited controls, including detailed mappings to audit reports and GRC records, along with practical descriptions of how each control is executed. • Support the creation of detailed procedural documentation to guide business and technology partners in understanding and integrating standard external audit controls into their products.The Team You will be part of the External Audit team within ETRA. The CoE manages and coordinates Enterprise external audit technology engagements (SOC 1, SOC 2, attestation reports, etc.) in close partnership with the business unit technology risk teams. Technology Risk is part of the broader Legal, Risk and Audit (LRA) group and partners with Corporate Audit, Enterprise Compliance, and Security to protect the interests of our customers, our employees, and Fidelity’s brand. You will also work with Fidelity technology and business owners, Enterprise Cybersecurity (ECS), Enterprise Infrastructure &amp; Operations (EI&amp;O), Fidelity Architecture &amp; Engineering (FAE), Business Unit Technology partners, Business Unit Operations Risk, and Fidelity external auditors. Note: Fidelity is not providing immigration sponsorship for this position<h3>Certifications:</h3><h3>Category:</h3>Information TechnologyMost roles at Fidelity are Hybrid, requiring associates to work onsite every other week (all business days, M-F) in a Fidelity office. This does not apply to Remote or fully Onsite roles.Please be advised that Fidelity’s business is governed by the provisions of the Securities Exchange Act of 1934, the Investment Advisers Act of 1940, the Investment Company Act of 1940, ERISA, numerous state laws governing securities, investment and retirement-related financial activities and the rules and regulations of numerous self-regulatory organizations, including FINRA, among others. Those laws and regulations may restrict Fidelity from hiring and/or associating with individuals with certain Criminal Histories.

Sr. Tech Risk Analyst - External Audit COE

Fidelity TalentSource is your destination for discovering your next temporary role at Fidelity Investments. We are currently sourcing for an DDI Engineer to work in Fidelity’s Enterprise Infrastructure Group in Merrimack NH or Westlake, TX! <h3>The Role/Team</h3> As a DDI Engineer, you’ll be on a team responsible for managing and supporting infrastructure built on Infoblox appliances and Linux servers running ISC BIND. The team oversees both on-premises and cloud service provider (CSP) environments, ensuring consistent and reliable delivery of DNS, DHCP, and IPAM services across Fidelity’s hybrid infrastructure. You’ll be applying IT Service Management (ITSM) methodologies to maintain high standards of service delivery, aligning technology operations with business needs. <h3>The Expertise You Have</h3> <ul> <li>3–5 years of experience supporting network and DDI (DNS, DHCP, IPAM) infrastructure </li><li>Hands-on experience with BIND, Infoblox, or other DDI solutions </li><li>Strong ability to troubleshoot DNS and DHCP issues </li><li>Experience managing and deploying cloud-based infrastructure </li><li>Familiarity with observability tools for monitoring server environments </li><li>Proficiency in Python, Ansible, or Shell scripting </li><li>Working knowledge of Red Hat Enterprise Linux </li></ul> <h3>The Skills You Bring</h3> <ul> <li>Communicate clearly and effectively, whether you're collaborating with teammates or presenting technical concepts to non-technical audiences. </li><li>Take the initiative to identify and resolve issues before they impact service </li><li>Ability to work independently or as part of a team. </li><li>Attention to detail helps you spot anomalies in DNS configurations and logs that others might miss. </li><li>Bring a structured approach to problem-solving and can explain your thought process to others. </li><li>Adaptable and open to learning new tools and technologies to improve infrastructure reliability and performance. </li><li>Understand the importance of documentation and knowledge sharing to support team success. </li></ul> <h3>The Value You Deliver</h3> <ul> <li>Supporting and maintaining critical DNS and DHCP infrastructure to ensure reliable name resolution and IP address management across enterprise environments </li><li>Coordinating with internal teams to implement changes, troubleshoot issues, and optimize performance of DDI systems </li><li>Monitoring and analyzing DNS metrics, traffic, and logs to proactively identify and mitigate potential service disruptions </li><li>Integrating observability tools to enhance visibility into system health and performance, enabling faster incident response and root cause analysis </li><li>Collaborating with cloud and network engineering teams to align DNS architecture with evolving hybrid and multi-cloud strategies </li></ul> <h3>Dynamic Working</h3> Fidelity’s hybrid working model blends the best of both onsite and offsite work experiences. Working onsite is important for our business strategy and our culture. We also value the benefits that working offsite offers associates. Most hybrid roles require associates to work onsite all business days of every other week in a Fidelity office. <h3>Company Overview</h3> Fidelity TalentSource, formerly Veritude, is the in-house temporary staffing provider for Fidelity Investments, one of the largest and most diversified global financial services firms in the industry. We recruit individuals from a variety of backgrounds, including technology and customer service, to fill assignments across Fidelity’s U.S.-based regional and investor center locations. If you would like to experience Fidelity’s diverse and inclusive workplace while expanding your skills and developing your professional network, consider a role with Fidelity TalentSource. For information about working at Fidelity TalentSource, visit FTSJobs.com. Fidelity TalentSource will reasonably accommodate applicants with disabilities who need adjustments in order to complete the application or interview process. Please email us at <a href="mailto:HR@ftsjobs.com" target="_blank">HR@ftsjobs.com</a> if you would like to request an accommodation. <h3>Information about Fidelity Investments</h3> At Fidelity, we are focused on making our financial expertise broadly accessible and effective in helping people live the lives they want. We are a privately held company that places a high degree of value in creating and championing a work environment that attracts the best talent and reflects our commitment to our associates. We are proud of our diverse and inclusive workplace where we respect and value our associates for their unique perspectives and experiences. Fidelity Investments and Fidelity TalentSource are equal opportunity employers.

Fidelity TalentSource

DDI Engineer

Senior UX Designer Fidelity TalentSource is your destination for discovering your next temporary role at Fidelity Investments. We are currently sourcing for a UX Designer to work in either Durham, Smithfield or Merrimack offices! The Role Fidelity Investments is looking for a Senior User Experience Designer who is passionate about their craft and making investing approachable for all audiences. We are redefining the financial services industry by changing the way we work and putting the customer first. It’s a fast-paced environment where decisions are data-focused, collaborative, and iterative. The organization deeply values design. The Expertise and Skills You Bring <ul> <li>Experience <ul> <li>4-6+ years of UX or related experience is preferred </li><li>A degree in a related field such as interactive design, architecture, industrial design, graphic design, or human factors is preferred </li><li>Experience working on agile teams delivering value in digital products preferred </li><li>Experience running and/or using research to support evidence-focused design decisions preferred </li><li>A digital portfolio we can review online is required </li></ul> </li><li>Skills <ul> <li>An array of design skills, which might include visual, conversational, information architecture, prototyping, strategic design methods (such as design thinking), user research, or writing </li><li>Ability to design across all channels including web, native, and automated </li><li>Effective communication as a writer, presenter, and facilitator; equally at ease speaking with developer partners or executives </li><li>A foundation of development knowledge, both web and mobile </li><li>Familiarity with the value of design systems, understanding reuse and scale, and knowing when to contribute to make them better </li><li>Partnering with user research to understand the customer problems to tackle </li><li>Distilling qualitative and quantitative feedback to unearth recurring themes and promote data-driven design decisions </li><li>An unwavering curiosity to ask why </li><li>Design brings you happiness </li></ul> </li><li>Senior UX Designers typically: <ul> <li>Lead the design strategy and execution on their product team, with some guidance and coaching </li><li>Help define the design work and deliver business outcomes on the product team </li><li>Consult with the product owner to help inform product strategy </li><li>Contribute to the culture of the UXD group </li></ul> </li></ul> The Team This role also supports Fidelity’s User Experience Design team, a group that delivers simple and accessible digital experiences to its customers. COVID Work Policy (exclude if role is 100% remote) Safety is our top priority. Once we can be together in person with fewer safety measures, this role will follow our dynamic working approach. You’ll be spending some of your time onsite depending on the nature and needs of your role. Dynamic Working – Post Pandemic (exclude if role is 100% remote) Our aim is to combine the best of working offsite with coming together in person. For most teams this means a consistent balance of working from home and office that supports the needs of your role, experience level, and working style. Your success and growth is important to us, so you’ll want to enjoy the benefits of coming together in person – face to face learning and training, quality time with your manager and teammates, building your career network, making friends, and taking full advantage of cultural and social experiences Fidelity provides for you.

UX Designer

Senior UX Designer The Role Fidelity Investments is looking for a Senior User Experience Designer who is passionate about their craft and making investing approachable for all audiences. We are redefining the financial services industry by changing the way we work and putting the customer first. It’s a fast-paced environment where decisions are data-focused, collaborative, and iterative. The organization deeply values design. The Expertise and Skills You Bring <ul> <li>Experience <ul> <li>4-6+ years of UX or related experience is preferred </li><li>A degree in a related field such as interactive design, architecture, industrial design, graphic design, or human factors is preferred </li><li>Experience working on agile teams delivering value in digital products preferred </li><li>Experience running and/or using research to support evidence-focused design decisions preferred </li><li>A digital portfolio we can review online is required </li></ul> </li><li>Skills <ul> <li>An array of design skills, which might include visual, conversational, information architecture, prototyping, strategic design methods (such as design thinking), user research, or writing </li><li>Ability to design across all channels including web, native, and automated </li><li>Effective communication as a writer, presenter, and facilitator; equally at ease speaking with developer partners or executives </li><li>A foundation of development knowledge, both web and mobile </li><li>Familiarity with the value of design systems, understanding reuse and scale, and knowing when to contribute to make them better </li><li>Partnering with user research to understand the customer problems to tackle </li><li>Distilling qualitative and quantitative feedback to unearth recurring themes and promote data-driven design decisions </li><li>An unwavering curiosity to ask why </li><li>Design brings you happiness </li></ul> </li><li>Senior UX Designers typically: <ul> <li>Lead the design strategy and execution on their product team, with some guidance and coaching </li><li>Help define the design work and deliver business outcomes on the product team </li><li>Consult with the product owner to help inform product strategy </li><li>Contribute to the culture of the UXD group </li></ul> </li></ul> The hourly pay rate range for this position is $70.00-80.00.00 per hour. Placement in the range will vary based on job responsibilities and scope, geographic location, candidate’s relevant experience, and other factors The Team This role also supports Fidelity’s User Experience Design team, a group that delivers simple and accessible digital experiences to its customers. Dynamic Working Our aim is to combine the best of working offsite with coming together in person. For most teams this means a consistent balance of working from home and office that supports the needs of your role, experience level, and working style. Your success and growth is important to us, so you’ll want to enjoy the benefits of coming together in person – face to face learning and training, quality time with your manager and teammates, building your career network, making friends, and taking full advantage of cultural and social experiences Fidelity provides for you.

The Role Fidelity Investments is looking for a Senior User Experience Designer who is passionate about their craft and making investing approachable for all audiences. We are redefining the financial services industry by changing the way we work and putting the customer first. It’s a fast-paced environment where decisions are data-focused, collaborative, and iterative. The organization deeply values design. Locations available to sit at are Merrimack, NH, Smithfield, RI and Boston, MA! The Expertise and Skills You Bring <ul> <li>Experience </li><li>4-6+ years of UX or related experience is preferred </li><li>A degree in a related field such as interactive design, architecture, industrial design, graphic design, or human factors is preferred </li><li>Experience working on agile teams delivering value in digital products preferred </li><li>Experience running and/or using research to support evidence-focused design decisions preferred </li><li>A digital portfolio we can review online is required </li></ul> <ul> <li>Skills </li><li>An array of design skills, which might include visual, conversational, information architecture, prototyping, strategic design methods (such as design thinking), user research, or writing </li><li>Ability to design across all channels including web, native, and automated </li><li>Effective communication as a writer, presenter, and facilitator; equally at ease speaking with developer partners or executives </li><li>A foundation of development knowledge, both web and mobile </li><li>Familiarity with the value of design systems, understanding reuse and scale, and knowing when to contribute to make them better </li><li>Partnering with user research to understand the customer problems to tackle </li><li>Distilling qualitative and quantitative feedback to unearth recurring themes and promote data-driven design decisions </li><li>An unwavering curiosity to ask why </li><li>Design brings you happiness </li><li>Senior UX Designers typically: </li><li>Lead the design strategy and execution on their product team, with some guidance and coaching </li><li>Help define the design work and deliver business outcomes on the product team </li><li>Consult with the product owner to help inform product strategy </li><li>Contribute to the culture of the UXD group The Team This role also supports Fidelity’s User Experience Design team, a group that delivers simple and accessible digital experiences to its customers. </li></ul>

Job Description and RequirementsThe HR Technology Supervisor will provide HR technology and compliance delivery, prepare project schedules, and provide expertise on system architecture, specifically with our main Human Capital Management (HCM) System, Workday. &nbsp;This role interacts with various business areas serving as an advisor on technology solutions. &nbsp;The Supervisor will lead the design, implementation, and support of new functionality and system configuration needs; perform system analysis; and consult functional leaders and other end-users to offer effective and efficient solutions. &nbsp;In addition, the Supervisor will provide leadership to a team of system &amp; compliance analysts, providing mentoring and guidance in support of optimal results for team members and end-users.&nbsp;Essential Functions and Responsibilities:<ul><li>Manage complex projects related to Workday, working closely with functional leaders and business unit leaders.</li><li>Design solutions to ensure data integrity, data quality, and effective process design across all our technology platforms (specifically Workday, CompAnalyst, etc.).</li><li>Actively pursue innovative initiatives and provide system expertise along with recommendations for process modifications in order to ensure continued effective use of HR technological resources.</li><li>Develop systems standards and procedures to promote efficiency and effectiveness; document HR Technology &amp; Compliance standard operating procedures.</li><li>Oversee the daily operation of technology and compliance projects by providing guidance, creating and maintaining project road maps, and ensuring successful solution delivery.</li><li>Serve as point of contact with 3rd party vendors providing consultative services, which includes review of contracts, statements of work, and monitoring consultant project activities, objectives, and project budgets.</li><li>Interface with internal and external auditors on system administration and security compliance.</li><li>Coach and develop the HR Technology &amp; Compliance team members on effective policies, procedures, and practices in technology, compliance, and compensation.</li><li>Provide tier 3 support with HR Technology requests and system issues.</li><li>All other duties as assigned (note: essential functions and responsibilities may change, or new ones may be assigned at any time with or without notice).</li></ul>Requirements: <ul><li>High School Diploma/ GED</li><li>Workday HCM experience, including testing and configuration and file integration knowledge</li><li>Minimum of 5 years of experience in Human Resources or related field including demonstrated solid experience and understanding of system and compliance administration</li><li>Minimum of 1 year of managerial, supervisory, or demonstrated leadership experience influencing senior management and critical stakeholders</li><li>Proficiency in developing and driving technology strategies and programs at senior levels</li><li>Experience with designing and implementing strategic human resource technology programs</li><li>Ability to interact with functional and business leaders including leading cross-functional, cooperative efforts with team members across departments</li><li>Exceptional planning and organizational skills with ability to communicate issues to a wide audience</li><li>Strong skills in the areas of analysis, communication, attention to detail, and critical thinking</li><li>Proficient in Microsoft Office products (Word, Excel and Outlook)</li></ul>Preferred:<ul><li>Bachelor’s degree</li><li>Knowledge of various HR operations</li><li>Experience with government, compliance, and/or audit reporting</li></ul>All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, or other legally protected status.

RBFCU

HR Technology Supervisor

At American Express, our culture is built on a 175-year history of innovation, shared&nbsp;values&nbsp;and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.Joining Amex Tech means discovering and shaping your contribution to something big. Here, you can work alongside talented tech teams and build a unique career with the Powerful Backing of American Express. With a range of opportunities to work with the latest technologies, and a commitment to back the broader engineering community through open source, our mission is to power your success. Because Amex Tech is powered by our technology, our culture, and our colleagues.The Technology organization enables and accelerates the company’s growth strategies, delivering global capabilities and services in support of Amex’s customers and colleagues, while maintaining 24/7 servicing and availability to ensure an uninterrupted, high-quality customer experience. Technology provides the foundation for everything we do in the company while driving differentiation through building and leveraging innovative technology and data insights.The U.S. Consumer Services and Enterprise Digital &amp; Data Technology Team brings together foundational strategic technology capabilities in digital experience engineering (Mobile and Web), AI/ML, marketing technology, enterprise communications, travel and lifestyle, and automation, grounded in our data technology model that prioritizes data governance. It employs a ground-breaking focus with development responsibilities for customer-facing capabilities that deepen and expand digital engagement, as well as core technical capabilities that cut across business lines and customer segments.Responsibilities:<ul><li>Manage day-to-day Portfolio activities such as resourcing, financial spend tracking, capacity planning, program health check, and data trending risk identification.</li><li>Take ownership in managing and ensuring successful financial, delivery and operational outcomes across the portfolio - gathering status updates and escalating delivery risks when needed.</li><li>Drive design discussions and facilitate consensus on solution architecture decisions across all upstream engineering SMEs, Enterprise Architects and Raven SMEs.</li><li>Manages the planning, coordination, and execution of technology-focused projects, ensuring alignment with strategic objectives and project goals</li><li>Leads Agile release trains, coordinating with product owners, agile champions, and development teams to ensure timely and quality delivery of project milestones</li><li>Leads Program Increment (PI) planning meetings with senior leadership, product management, and delivery teams to ensure strategic alignment and readiness</li><li>Mentors Agile Release Train (ART) meetings to ensure the preparation, readiness, and prioritization of features for future PI planning sessions</li><li>Develops risk management plans, conducts regular risk assessments, and implements mitigation strategies to ensure smooth Agile Release Train (ART) execution</li><li>Analyzes and interprets relevant portfolio, Release Train, and team-level metrics to provide strategic insights into delivery and execution</li><li>Facilitates Inspect &amp; Adapt sessions and other retrospective meetings to promote a culture of continuous learning and improvement within the teams</li><li>Oversees the process of maintaining project documentations including requirements, specifications, and progress reports ensuring they are updated in Project Management tools</li><li>Develops risk management plans, conducts regular risk assessments, and implements mitigation strategies</li><li>Tracks relevant Objectives and Key Results/Key Performance Indicator (OKR/KPIs) to measure and report on project performance</li><li>Facilitates communication among stakeholders, including project sponsors, team of colleagues, and external partners, to ensure effective information flow</li><li>May or may not manage resource allocation, ensuring optimal utilization of resources across multiple projects and balancing workload among a team of colleagues</li><li>May or may not manage and lead a team of technology delivery colleagues, providing leadership, guidance, and coaching to support continuous learning, growth opportunities, inclusivity, and the development of best practices</li><li>May or may not recruit colleagues with relevant experience, and develops, rewards, and energizes an effective team</li><li>Collaborates and co-creates effectively with teams in product and the business to align technology initiatives with business objectives</li></ul>Qualifications:<ul><li>Bachelor's degree in a technical discipline (e.g., Computer Science, Information Technology, Engineering), and/or comparable experience; advanced degree preferred</li><li>Knowledge of Agile/SAFe/Lean methodologies</li><li>Knowledge of technical challenges and systems design, with the ability to facilitate technical discussions and drive solutions</li><li>Knowledge of the full life cycle of product development, from concept to delivery, including Test Driven Development</li><li>Experience in program delivery or project management, preferably within a technology-focused environment</li><li>Experience in leading project teams, with a track record of successful project delivery</li><li>Experience in managing multiple projects and coordinating cross-functional teams</li><li>Experience in project management software tools and techniques, such as JIRA, Confluence, or similar platforms</li><li>Experience in writing technical documentation&nbsp;</li></ul>Licenses and Certifications:<ul><li>Certification in SPC (SAFe Program Consultant), SA (SAFe Agilist), PMI-ACP (Agile Certified Practitioner), or PMP (Project Management Professional) is a plus</li></ul>Salary Range: $110,000.00 to $190,000.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.

American Express

Manager - Technical Project Management - US Consumer & Digital Technology

<h3>12 Month Contract Senior Investor Center Technology Enablement Analyst</h3> Fidelity TalentSource is your destination for discovering your next temporary role at Fidelity Investments. We are currently sourcing for a Technology Enablement Analyst to work in Westlake, TX! <h3>The Role</h3> We lead all aspects of technology operations in more than 200 local Investor Centers across the United States. We are pivotal partners, translating associate and business needs into actionable solutions that deliver tangible value across all technology capabilities and platforms. <h3>The Value you Deliver</h3> <ul> <li>Provide visibility of overall health of the Investor Center IT environment (infrastructure, end user compute, business applications) and visualize the impact to business services</li> <li>Predict issues, minimize user impact and speed remediation of IT break/fix</li> <li>Identify and guide continual IT service improvement needs. Analyze these needs to ensure they align with business objectives and are feasible within a given technology’s products scope</li> <li>Build detailed user stories that outline specific IT functionalities from the associate’s perspective</li> <li>Define acceptance criteria that determine when a user story is considered complete and ready for release</li> <li>Engage with IT Product Teams, Legal, Risk, and Compliance to ensure requirements and solutions meet operations standards, legal/regulatory requirements and minimize potential risks to the firm</li> <li>Participate in business acceptance testing to ensure that the IT solutions meet the defined requirements</li> <li>Develop and implement strategies for introducing new IT products or features to associates</li> <li>Analyze associate data and feedback to gauge the efficiency of solutions and identify areas for improvement</li> <li>Report findings to partners to advise future project decisions and strategies.</li> <li>Provide a deep understanding of how the IT products work</li> <li>Document and explain these IT concepts clearly, bridging the gap between associates and development teams</li> </ul> <h3>The Expertise and Skills You Bring</h3> <ul> <li>Bachelor's degree required</li> <li>A passion for bringing together people, process, and technology needs to serve associates</li> <li>3+ years of IT support and system/business analysis experience</li> <li>Experience with successful development, delivery and production support of IT solutions</li> <li>Excel at forming relationships and networks; influencing others to achieving outcomes</li> <li>Ability to navigate within a highly complicated, matrixed environment</li> <li>Curiosity regarding digital user experience, associate technology and industry trends</li> <li>Ability to break down sophisticated problems into manageable components, synthesizing data-driven insights into clear takeaways to drive informed decision-making and solutions</li> <li>Excels in ambiguity and change, and able to quickly adapt and adjust approach to accommodate shifting priorities or new information</li> <li>IT experience in one of more of the following disciplines: IT Infrastructure; End User Computing; Software Development; IT Operations; Observability and Monitoring</li> </ul> <h3>The Team</h3> Our purpose is to improve the associates experience and boost efficiency, so they can help more people. We simplify the navigation of a sophisticated IT organization across Fidelity, increase transparency to business needs, improve operational efficiency and ensure a phenomenal IT experience. Team members share a set of core product management and analytical skills, along with differentiating skills that are suited to the squad to which they are aligned. <h3>Dynamic Working</h3> Fidelity’s hybrid working model blends the best of both onsite and offsite work experiences. Working onsite is important for our business strategy and our culture. We also value the benefits that working offsite offers associates. Most hybrid roles require associates to work onsite all business days of every other week in a Fidelity office.

System Support Analyst

Fidelity Enterprise Infrastructure is currently hiring a Data Center Technician III for the Data Center and Colocation Operations team The Expertise We are Looking For <ul> <li>High School Diploma/2 Years of College or equivalent experience</li> <li>4+ years data center support</li> </ul> The Purpose of Your Role Main focus will be on delivering implementation and support services for a range of platforms like telephony, network infrastructure (LAN/WAN/SAN), server hardware, and storage devices. As a member of the Data Center Operations Team the successful applicant will be involved in activities including the installation, support, and decommissioning activities related to above mentioned platforms. They will have the capability to cable, label, and test server &amp; network connectivity (fiber and copper) to the devices, as well as diagnose and correct issues related to the supported platforms is essential. Additional responsibilities include critical space management, asset management/inventory control and strict alignment to change and incident management policies. This role will include 4-10-hour days over a weekend while working a 2nd or 3rd shift schedule. The Skills You Bring <ul> <li>Extensive knowledge of TCP/IP networking protocols, WAN, LAN, SAN, voice technologies</li> <li>Ability to use telecommunications test equipment, specifically Fluke network testers, Network analyzers, carrier circuit test gear capable of Ethernet/DWDM/SONET and cable media testers.</li> <li>Basic background on enterprise data center facilities infrastructure including Power/Cooling/Fire suppression/Security-Access Control</li> <li>Experience with racking and stacking &amp; cabling and labeling of servers.</li> <li>Knowledge in structured cabling concepts and practices are required for the role as many projects and initiatives will entail physical layer implementation.</li> <li>Good communication and writing skills. Good interpersonal skills and ability to manage several priorities in a rapidly changing environment.</li> </ul> The Value You Deliver <ul> <li>Data Center infrastructure support and problem resolution of complex hardware and software issues across several communication platforms</li> <li>Installation and Decommissioning of IT equipment – Includes creating project plans (network connectivity, port turn up, DNS…), asset management, physical rack/stack of equipment, initial device configuration, physical layer connectivity…</li> <li>Critical space planning – Ensure proper placement of IT equipment based on environmental factors and IT dependencies.</li> <li>Change and incident management coordination.</li> <li>Collaboration with critical EI partners and facility engineering ensuring timely delivery of IT equipment and infrastructure.</li> <li>Asset/Inventory management – Track and document all IT assets in CMDB tool throughout device lifecycle.</li> <li>Manage physical layer telecom connectivity and structured cable plant design.</li> <li>Assist in developing department policies and procedures.</li> <li>Assist and may lead project initiatives outside of BAU activities.</li> </ul> How Your Work Impacts the Organization Data Center Services is responsible for the installation, decommissioning &amp; audit lifecycle of the firm’s IT equipment. Additionally, we support the connectivity of the Local Area network (LAN) and Wide Area Network (WAN) between all Fidelity locations. Company Overview At Fidelity, we are focused on making our financial expertise broadly accessible and effective in helping people live the lives they want. We are a privately held company that places a high degree of value in creating and nurturing a work environment that attracts the best talent and reflects our commitment to our associates. For information about working at Fidelity, visit FidelityCareers.com. Fidelity Investments is an equal opportunity employer.

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