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<h3>Job Description:</h3>Job RoleFidelity Institutional Wealth Management Services (IWMS)Fidelity IWMS is seeking a seasoned Solution Architect to lead the end-to-end architecture strategy for our Data, Reporting, and Integrations domain. You’ll collaborate with Product Area Leaders, Chapter Leaders, and Squads to design scalable, secure, and modern solutions that support our digital transformationAt Fidelity Institutional Wealth Management Services (IWMS), we are seeking a seasoned data architect to lead the end-to-end architecture strategy for our Data, Reporting, and Integrations domain. In this individual contributor role, you will define and implement data, AI/ML, and large language model (LLM) strategies to support our products and business initiatives. You’ll collaborate with Product Area Leaders, Chapter Leaders, and Squads to design scalable, secure, and modern data solutions that support our digital transformation needs.You will lead cross-functional efforts across product teams, business units, and enterprise technology groups, partnering with business leaders, architects, and engineers to shape and execute our data strategy. This role requires deep domain expertise, hands-on data design and modeling, and the ability to deliver scalable, AI-driven data solutions.The Expertise and Skills You Bring<ul><li>Education: Bachelors or Master's degree required.</li><li>Experience:<ul><li>10+ years in technology, with at least 5 years in data architecture, analytics, reporting and cloud-based technologies.</li><li>Proven experience integrating AI/ML and LLM technologies into enterprise solutions.</li><li>Financial services experience preferred; knowledge of clearing and custody is a plus.</li></ul></li><li>Technical Leadership:<ul><li>Expertise in designing cloud-native, high-throughput, distributed platforms.</li><li>Ability to define and communicate strategic direction across domains / organizations.</li><li>Demonstrated success in delivering critical business outcomes through data solutions.</li></ul></li><li>Data Architecture:<ul><li>Strong background in data integration, governance, security, warehousing, analytics, metadata management, and data quality.</li><li>Proficiency in data modeling, architecture blueprints, and data movement strategies.</li><li>Strong ability to understand business domain, ask to translate it formidable acceptable solution</li></ul></li><li>AI/ML &amp; LLM Integration:<ul><li>Ability to define and implement cost-effective, scalable AI/ML and LLM solutions aligned with business goals.</li></ul></li><li>Architecture &amp; Design:<ul><li>Deep understanding of architectural patterns such as APIs, microservices, event-driven systems, and client-server models.</li><li>Solid grasp of cloud services and integration patterns.</li><li>Define and adhere to architecture principles and guidelines</li></ul></li><li>Innovation &amp; Collaboration:<ul><li>Experience with prototyping, pilots, and proof-of-concepts (PoCs).</li><li>Proven ability to work with product teams, architects, engineers, and data scientists to deliver integrated solutions.</li></ul></li><li>Communication &amp; Influence:<ul><li>Excellent verbal and written communication skills.</li><li>Strong interpersonal and influencing abilities, with experience engaging stakeholders at all levels.</li><li>Hold regular technical sessions with peers/teams </li></ul></li></ul>The TeamThe IWMS Architecture team provides deep technical expertise and guidance across the engineering organization. As a Vice President and Lead Data Architect, you will collaborate with solution and enterprise integration architects to define and promote common data solutions that address integration challenges. You will work closely with product teams to ensure technology investments align with business goals. Our team operates in a fast-paced, agile environment that values innovation, collaboration, and customer-centric thinking.The Value You Deliver<ul><li>Structure and support leadership forums to ensure alignment, effective decision-making, and strategic execution.</li><li>Collaborate with institutional leaders to identify key decisions, risks, and dependencies.</li><li>Drive communication strategies to share vision, strategy, and updates across stakeholders.</li><li>Support broader strategic planning and execution efforts.</li><li>Champion innovative technologies to solve complex business challenges.</li><li>Identify and lead cross-functional technology initiatives.</li><li>Bring external insights and industry trends into the organization.</li><li>Provide technical leadership on enterprise-wide projects.</li><li>Mentor and support chapter leaders to enhance team performance and value delivery.</li><li>Translate enterprise initiatives into actionable insights and roadmaps.</li><li>Promote continuous improvement through measurable objectives and metrics.</li><li>Share knowledge and best practices across the organization.</li></ul><h3>Certifications:</h3><h3>Category:</h3>Information TechnologyMost roles at Fidelity are Hybrid, requiring associates to work onsite every other week (all business days, M-F) in a Fidelity office. This does not apply to Remote or fully Onsite roles.Please be advised that Fidelity’s business is governed by the provisions of the Securities Exchange Act of 1934, the Investment Advisers Act of 1940, the Investment Company Act of 1940, ERISA, numerous state laws governing securities, investment and retirement-related financial activities and the rules and regulations of numerous self-regulatory organizations, including FINRA, among others. Those laws and regulations may restrict Fidelity from hiring and/or associating with individuals with certain Criminal Histories.

Fidelity Investments

Vice President, Architecture

Oracle DBA Fidelity TalentSource is your destination for discovering your next temporary role at Fidelity Investments. We are currently sourcing for an Oracle DBA to work in Westlake, TX or Merrimack, NH! The Role The Fidelity Brokerage Operations application DBA position entails database administration tasks on small, medium &amp; large size Oracle databases and data warehouses, being part of a large team of database professionals spread across United States and Fidelity’s overseas locations. The Expertise and Skills You Bring <ul> <li>BS in Computer Science or equivalent desirable </li><li>Ability to perform applications database administration (Oracle) services including SQL code review, performance analysis, query tuning, database application design, physical data modeling, development support &amp; Engineering </li><li>Experience in setting up, installing and managing multisite databases using Oracle Goldengate replication </li><li>Experience with cloud databases platforms on Linux environments </li><li>Ability to quickly diagnose the problem areas and come up with solutions and/or workarounds </li><li>Provide database support in all phases of SDLC and agile experience is preferred </li><li>Participate in 24X7 on call rotation schedule for various production support, database maintenance, housekeeping and installs </li><li>Work with enterprise teams for Systems Administrators, Cyber Security and Capacity Planning groups as and when situation demands </li><li>Strong time leadership skills with willingness and ability to prioritize multiple projects/initiatives at the same time </li><li>Self-motivated with strong team, interpersonal and communication skills </li><li>Establish database standards for operations, upgrades, migrations and onboarding new applications and/or clients </li><li>Advanced skills in SQL Performance Tuning and Optimization (PTO), using Oracle Enterprise Manager Grid control (OEM 12c), Linux shell scripting, and writing database monitoring jobs in PL/SQL </li><li>Strong Linux shell scripting experience preferred </li><li>Ability to work well in a team environment, as well as maintaining a flexible attitude are a must </li><li>Ability to develop and drive database administration strategies and initiatives as per the needs of the team </li></ul> The Team Fidelity Brokerage Technology (FBT) enables business partners to win in their respective marketplaces by designing, building and maintaining the technology platforms and products of Fidelity Institutional, Personal Investing and Workplace Investing. FBT is part of the Fidelity Brokerage Operations organization and has over 3,000 associates located in Boston, Covington, Denver, Merrimack, New York, New Jersey, Smithfield, Raleigh-Durham, Westlake, as well as India and Ireland. The FBT distributed DBA team provides application DBA support for all the distributed databases on which these applications run like Oracle, Sybase, SQL Server, Postgres, DB2, Snowflake &amp; Cassandra. COVID Work Policy Safety is our top priority. Once we can be together in person with fewer safety measures, this role will follow our dynamic working approach. You’ll be spending some of your time onsite depending on the nature and needs of your role. Dynamic Working – Post Pandemic Our aim is to combine the best of working offsite with coming together in person. For most teams this means a consistent balance of working from home and office that supports the needs of your role, experience level, and working style. Your success and growth is important to us, so you’ll want to enjoy the benefits of coming together in person – face to face learning and training, quality time with your manager and teammates, building your career network, making friends, and taking full advantage of cultural and social experiences Fidelity provides for you. Company Overview Fidelity TalentSource, formerly Veritude, is the in-house temporary staffing provider for Fidelity Investments, one of the largest and most diversified global financial services firms in the industry. We recruit individuals from a variety of backgrounds, including technology and customer service, to fill assignments across Fidelity’s U.S.-based regional and investor center locations. If you would like to experience Fidelity’s diverse and inclusive workplace while expanding your skillset and developing your professional network, consider a role with Fidelity TalentSource. For information about working at Fidelity TalentSource, visit FTSJobs.com. Fidelity TalentSource will reasonably accommodate applicants with disabilities who need adjustments in order to complete the application or interview process. Please email us at <a href="mailto:HR@ftsjobs.com" target="_blank">HR@ftsjobs.com</a> if you would like to request an accommodation. Information about Fidelity Investments At Fidelity, we are focused on making our financial expertise broadly accessible and effective in helping people live the lives they want. We are a privately held company that places a high degree of value in creating and nurturing a work environment that attracts the best talent and reflects our commitment to our associates. We are proud of our diverse and inclusive workplace where we respect and value our associates for their unique perspectives and experiences. Fidelity Investments and Fidelity TalentSource are equal opportunity employers.

Fidelity TalentSource

Oracle DBA

<h3>Job Description:</h3>Principal UX Designer – Fidelity Asset Management Fixed Income, FFO, and Trading Services (FIFT)<h3>The Role</h3>In this Principal UX Designer role, you will spearhead our design efforts, guiding us through the creation of transformative and intuitive user interfaces in a dynamic and fast-paced environment. You will help establish standards and best practices to create world-class streamlined user experiences that best support our investment professionals and business partners. Your expertise allows us to consider accessibility, interactive design, overall usability, and a responsive frontend architecture, thereby ensuring that our digital products are not only visually appealing but also highly functional and user centric.<ul><li>Creates innovative solutions for a wide variety of product design challenges, including desktop, hardware interfaces, physical environments, and person-to-person interactions.</li><li>Leads the design for new experiences and improvements of existing experiences.</li><li>Plans and defines strategy for the direction of future iterations.</li><li>Quickly iterates on multiple interactive design solutions.</li><li>Advocates for design solutions, highlighting inputs that influences decisions including business and user goals, demographic and usage data, and research findings.</li><li>Develops high level, detailed storyboards, mock-ups, and prototypes to effectively communicate interaction and design ideas.</li><li>Delivers work that is not only user-friendly and aesthetically engaging, but that also produces results.</li><li>Works alongside engineers and product managers throughout all stages of the production cycle.</li><li>Assesses and optimizes the performance of new and existing features by actively participating in user research and assessing performance metrics.</li><li>Develops and maintains detailed user-interface specifications.</li><li>Presents design work to multiple teams and senior leadership for review and feedback.</li><li>Creates user experience standards, guidelines, and associated assets to accelerate UI development.</li><li>Contributes to the group’s shared knowledge of user-centered design and research methodologies.</li></ul><h3>The Expertise and Skills You Bring</h3><ul><li>8+ years of UX or related design experience in a professional setting</li><li>A degree in a related field such as interactive design, architecture, industrial design, graphic design, or human factors is preferred</li><li>Asset Management or related Investment Applications Design experience is ideal</li><li>Provide design and product thought leadership, identifying and developing strategic design opportunities to drive business and product strategy, creating artifacts to align stakeholders and teams to</li><li>Work across and collaborate with investment professionals, product and engineering leads, and others to develop and prototype product vision</li><li>Lead definition of the design work and deliver business outcomes across multiple product teams, with minimal guidance and coaching</li><li>Distilling qualitative and quantitative feedback to unearth recurring themes and promote data-driven design decisions</li><li>An array of design skills including service design and strategic design methods. Information architecture, prototyping, user research, and visual design will also be critical</li><li>Effective communication, presentation, and storytelling skills; equally at ease speaking with developer or business partners</li><li>Experience working on agile teams delivering value in digital products preferred</li><li>Experience running and/or using research to support evidence-focused design decisions preferred</li><li>A digital portfolio we can review online is required</li><li>Familiarity with the value of design systems, understanding reuse and scale, and knowing when to contribute to make them better</li><li>Work across the organization to drive consistent associate-facing experiences</li></ul><h3>The Team</h3>The FIFT organization crafts all the technology systems used in Fixed Income for the Bond and Money Market Product areas. FIFT also handles common trading services as well as the systems used for Finance and Fund Oversight. The applications and services provided enable investment decision making, portfolio management, and trading for combined assets under management of approximately $2 trillion. Through our Agile practices, we have developed an operating rhythm that ensures we are consistently delivering the highest value work for our customers and partners. We work on a wide variety of technologies including AWS, Angular, Java, Python, REST/API, PL/SQL, HTML and Kafka.<h3>Certifications:</h3><h3>Category:</h3>Information TechnologyMost roles at Fidelity are Hybrid, requiring associates to work onsite every other week (all business days, M-F) in a Fidelity office. This does not apply to Remote or fully Onsite roles.Please be advised that Fidelity’s business is governed by the provisions of the Securities Exchange Act of 1934, the Investment Advisers Act of 1940, the Investment Company Act of 1940, ERISA, numerous state laws governing securities, investment and retirement-related financial activities and the rules and regulations of numerous self-regulatory organizations, including FINRA, among others. Those laws and regulations may restrict Fidelity from hiring and/or associating with individuals with certain Criminal Histories.

Principal UX Designer, Asset Management

Fidelity TalentSource is your destination for discovering your next temporary role at Fidelity Investments. We are currently sourcing for a Technical Project Manager to work in Merrimack, NH! We are seeking a highly skilled Technical Project Manager with a strong background in Agile/Waterfall methodologies. This role will lead cross-functional teams to deliver complex IGA projects, ensuring alignment with business goals, compliance requirements, and security best practices. Key Responsibilities: <ul> <li>Lead end-to-end delivery of SailPoint IGA projects, including planning, execution, monitoring, and closure. (sailpoint experience not required) </li><li>Collaborate with customers to define project scope, objectives, and success criteria. </li><li>Manage Agile ceremonies (daily stand-ups, sprint planning, retrospectives) and ensure adherence to Agile best practices. </li><li>Coordinate with technical teams to design, configure, and deploy SailPoint features. </li><li>Identify and manage project risks, issues, and dependencies. </li><li>Ensure timely delivery of project milestones while maintaining high quality and compliance standards. </li><li>Keep leadership and customers informed about project status, risks, and outcomes through regular updates. </li><li>Support change management and user adoption strategies. </li></ul> Required Qualifications: <ul> <li>Bachelor’s degree in Computer Science, Information Systems, or related field. </li><li>5+ years of experience in technical project management, with at least 2 years in Agile environments. </li><li>Strong understanding of IGA concepts, identity lifecycle, access reviews, and compliance frameworks. </li><li>Outstanding communication, leadership, and partner management skills. </li><li>Experience with tools such as Jira, Confluence, and JIRA Align. </li></ul> <h3>Dynamic Working</h3> Fidelity’s hybrid working model blends the best of both onsite and offsite work experiences. Working onsite is important for our business strategy and our culture. We also value the benefits that working offsite offers associates. Most hybrid roles require associates to work onsite all business days of every other week in a Fidelity office. The hourly pay rate range for this position is $60 – $70 per hour. Placement in the range will vary based on job responsibilities and scope, geographic location, candidate’s relevant experience, and other factors.

Technical Project Manager

<h3>Job Description:</h3>The RoleAs Director, IT Product Management, you will be working within a team responsible for managing products and vendors throughout the entire product lifecycle, including strategic planning in support of the Mainframe and Batch Services Team. This includes owning the product requirements, vendor contracts, budget / technology spend, building / presenting business cases, and collaborating with business unit partners. You will serve as a focal point for the products you own by identifying opportunities, developing strategies, participating in purchasing governance processes, driving optimization, and managing business / vendor relationships.<ul><li>Develop relationships within Fidelity &amp; with vendors</li><li>Discover strategic opportunities using data driven insights</li><li>Collaborate in the design of innovative solutions to complex problems</li><li>Negotiate terms &amp; conditions of new &amp; existing contracts</li><li>Present proposals to executive audiences</li><li>Drive optimization based on research &amp; measured results</li><li>Manage Product P&amp;L while driving scale and efficiency</li></ul>The Expertise and Skills You Bring<ul><li>10+ years of technical product &amp;/or vendor management experience</li><li>Related Vendor Experience:<ul><li>Mainframe Operating System &amp; Products (Vendor IBM)<ul><li>Z series Mainframe Compute and Storage</li></ul></li><li>Batch Workload Management / Workload Orchestration (Vendor BMC)</li><li>Mainframe software - formerly known as (Vendor CA Technologies)<ul><li>Security, System Monitoring &amp; Alerting &amp; Analytics</li></ul></li></ul></li><li>Key Mainframe subsystems and technologies<ul><li>CICS, LPARs, DB2, MQ, Zos, WAS (WebSphere)</li></ul></li><li>Ability to translate technology terminology to business relatable terms</li><li>Expertise in managing vendors and contracts through the acquisition and renewal process</li><li>Strong interpersonal, negotiating, and influencing skills with a demonstratable ability to engage senior management and across all levels of the organization</li><li>Data-focused approach, with the ability to translate strategic objectives into action</li><li>Ability to define product features and break them into clear and concise stories with well-defined business value and acceptance criteria</li><li>Strong focus on execution and ability to identify, communicate, and remove impediments</li><li>Capable of leading, influencing, and motivating colleagues</li><li>Continuously improve, encourage, and collaborate with team members, demonstrating servant leadership behaviors</li><li>Agile experience: Jira and Jira Align, preferred</li><li>Financial experience a plus</li><li>Note: Fidelity will not provide immigration sponsorship for this position.</li></ul>The TeamWe are committed to empowering enterprise infrastructure and operations through innovative, reliable, and scalable product solutions. Our team drives strategic initiatives by crafting compelling use cases that secure leadership support and funding.Rooted in our values of integrity, excellence, and customer focus, we collaborate across business units to deliver measurable impact. We engage with internal stakeholders and external partners to advance technology, optimize operations, and deliver exceptional value to the organization.<h3>Certifications:</h3><h3>Category:</h3>Information TechnologyMost roles at Fidelity are Hybrid, requiring associates to work onsite every other week (all business days, M-F) in a Fidelity office. This does not apply to Remote or fully Onsite roles.Please be advised that Fidelity’s business is governed by the provisions of the Securities Exchange Act of 1934, the Investment Advisers Act of 1940, the Investment Company Act of 1940, ERISA, numerous state laws governing securities, investment and retirement-related financial activities and the rules and regulations of numerous self-regulatory organizations, including FINRA, among others. Those laws and regulations may restrict Fidelity from hiring and/or associating with individuals with certain Criminal Histories.

Director, IT Product Management

The Role Come join the Workplace Investing Scrum Master Chapter! As a Scrum Master you blend deep scrum expertise with a passion for mentoring, coaching, and continuous improvement. As part of highly collaborative agile team(s), you will advise on performance against agile values, practices, metrics, and processes to accelerate value delivery. In partnership with the Product Owner, you will maintain a backlog, help to remove impediments, and ensure effective agile events. You will support the team by engaging with all team members and product area leadership to reinforce and embed an agile approach and principles into the day-to-day work. This role often requires coordinating the efforts and releases of multiple systems teams with interdependencies to deliver a seamlessly integrated solution to our customers. The Expertise and Skills You Bring Here are the key skills and areas of expertise that are critical for success in this role: <ul> <li>Bachelor’s Degree/undergraduate degree/equivalent preferred </li><li>Introductory scrum master certification required; advanced certification preferred </li><li>Substantial experience working with or in agile teams with good understanding of agile practices and tools (Jira, Kanban, Lean), technology, and value delivery for customers </li><li>Working closely with the Product Owner to plan and complete the highest priority work as per the product roadmap through well-executed sprints </li><li>Accelerating overall team performance, efficiency and value delivered by engaging within and across teams to find opportunities to improve agile maturity and metrics, and providing coaching, training, and resources </li><li>Ensuring agile events are planned for and effective (e.g. sprint planning, daily meetings, retrospectives and as appropriate, scrum of scrums) </li><li>Maintaining and updating squad performance metrics (e.g., burn-down charts) and artifacts to ensure accurate and clear feedback to the team members and transparency to other partners </li><li>Organizing and presenting ideas and information logically and concisely to a variety of audiences </li><li>Handling multiple, competing priorities simultaneously </li><li>Coaching and mentoring complex teams </li><li>Participating in a community of practice, providing scrum knowledge to members of your product area and identifying opportunities for continuous improvement within the product area. </li></ul> The Team The Workplace Investing Scrum Master Chapter is committed to coaching, developing, and empowering Scrum Masters to lead development teams that embrace the agile mindset. We have established a learning culture that amplifies best practices, delivers consistent, predictable, and impactful results, celebrates diversity and inclusion, creates a safe and respectful environment, and provides career guidance and mobility opportunities for Scrum Masters. We build trusted, collaborative relationships with our product and technology partners across Fidelity and embrace customer-focused methodologies that enable innovation and drive valuable product delivery. Company Overview Fidelity Investments is a privately held company with a mission to strengthen the financial well-being of our clients. We help people invest and plan for their future. We assist companies and non-profit organizations in delivering benefits to their employees. And we provide institutions and independent advisors with investment and technology solutions to help invest their own clients’ money. Join Us At Fidelity, you’ll find endless opportunities to build a meaningful career that positively impacts peoples’ lives, including yours. You can take advantage of flexible benefits that support you through every stage of your career, empowering you to thrive at work and at home. Honored with a <a href="https://www.glassdoor.com/Award/Best-Places-to-Work-LST_KQ0,19.htm" target="_blank">Glassdoor Employees’ Choice Award</a>, we have been recognized by our employees as a Best Place to Work in 2023. And you don’t need a finance background to succeed at Fidelity—we offer a range of opportunities for learning so you can build the career you’ve always imagined. At Fidelity, our goal is for most people to work flexibly in a way that balances both personal and business needs with time onsite and offsite through what we’re calling “<a href="https://jobs.fidelity.com/dynamic-working/" target="_blank">Dynamic Working</a>”. Most associates will have a hybrid schedule with a requirement to work onsite at a Fidelity work location for at least one week, 5 consecutive days, every four weeks. These requirements are subject to change. We invite you to Find Your Fidelity at <a href="http://fidelitycareers.com/" target="_blank">fidelitycareers.com</a>. Fidelity Investments is an equal opportunity employer. We believe that the most effective way to attract, develop and retain a diverse workforce is to build an enduring culture of inclusion and belonging. Fidelity will reasonably accommodate applicants with disabilities who need adjustments to participate in the application or interview process. To initiate a request for an accommodation, contact the HR Accommodation Team by sending an email to <a href="mailto:accommodations@fmr.com" target="_blank">accommodations @fmr.com</a>, or by calling 800-835-5099, prompt 2, option 3. At Fidelity, we value honesty, integrity, and the safety of our associates and customers within a heavily regulated industry. Certain roles may require candidates to go through a preliminary credit check during the screening process. Candidates who are presented with a Fidelity offer will need to go through a background investigation and may be asked to provide additional documentation as requested. This investigation includes but is not limited to a criminal, civil litigations and regulatory review, employment, education, and credit review (role dependent). These investigations will account for 7 years or more of history, depending on the role. Where permitted by federal or state law, Fidelity will also conduct a pre-employment drug screen, which will review for the following substances: Amphetamines, THC (marijuana), cocaine, opiates, phencyclidine.

Agile Scrum Master

<h3>Job Description:</h3>This role is a Senior Support Engineer that provides production services support to the telephony environment. The EC3-PS team provides 24x7x365 production services support to voice, chat, and email platforms as well as digital call recording. This team interacts with all the technical teams across the firm daily (Network Engineering, Development squads) as well as the firm’s business units as part of our day-to-day role to maintain environment stability.The Expertise You Have and The Skills You Bring<ul><li>Bachelors degree in computer science, engineering or a related field.</li><li>Prefer 5+ years experience in a highly technical production support role.</li><li>Genesys on Prem experienced preferred.</li><li>Experience with NICE digital call loggers.</li><li>Solid understanding of SIP, VOIP and telephony infrastructure.</li><li>Experience with all Genesys on prem components – SIP, WDE, routing</li><li>Familiarity with tools such as Wireshark and log analyzers.</li><li>Effective communication skills, ability to work across teams, strong presentation skills.</li><li>Strong troubleshooting skills for voice, chat, email and IVR flows.</li><li>Scripting or API integration a plus.</li></ul>The Value You Deliver<ul><li>Acting as an individual contributor this role will provide advanced level support to the telephony environment. </li><li>Lead troubleshooting calls with ability to understand network topology and terminology.</li><li>Respond to work items through proactive alerting and reactive ServiceNow cases.</li><li>When assigned attend project meeting status calls and report back to the wider team.</li><li>Participate in on call rotations.</li></ul><h3>Certifications:</h3><h3>Category:</h3>Information TechnologyMost roles at Fidelity are Hybrid, requiring associates to work onsite every other week (all business days, M-F) in a Fidelity office. This does not apply to Remote or fully Onsite roles.Please be advised that Fidelity’s business is governed by the provisions of the Securities Exchange Act of 1934, the Investment Advisers Act of 1940, the Investment Company Act of 1940, ERISA, numerous state laws governing securities, investment and retirement-related financial activities and the rules and regulations of numerous self-regulatory organizations, including FINRA, among others. Those laws and regulations may restrict Fidelity from hiring and/or associating with individuals with certain Criminal Histories.

Senior Systems Services & Support

<h3>The Team</h3> Come and join our team that provides Fidelity with the world class capabilities and services which connect our associates to our millions of participants, members, and customers. We are an agile scrum team that is responsible for the Contact Center platform and engineering which provides our voice, email, and web chat communication channels. Continual improvement is essential in our space. This requires us to seek out associates who are curious, innovative, and driven to settle for nothing less than complete obsession with the experiences of our customers and associates. We pride ourselves on being full stack engineers with a thirst for continued learning, a team-first attitude, and a focus on delivering value to the organization. The platform services over 20M clients and processes more than 35M customer interactions per year while operating on a 24x7 basis. <h3>The Expertise You Have</h3> <ul> <li>Bachelor’s degree in Computer Science or equivalent </li><li>6+ years hands-on experience as a systems engineer </li><li>Design, build and maintain Amazon Connect Contact Flows and routing logic </li><li>Implement dynamic and skill-based routing using AWS Lambda (Node.js or Python) and Dynamo DB </li><li>Integrate Amazon Lex bots for conversational IVR, third APIs, and enterprise systems e.g., CRM, case management </li><li>Manage call recording, error handling, and failover routing logic </li><li>Configure and maintain queues, routing profiles and hours of operation </li><li>Troubleshoot call logs using CloudWatch and optimize routing for performance </li><li>Provide documentation, knowledge transfer, and architectural guidance to internal teams </li><li>Work cross-functionally with internal teams (cloud, security, telephony, support) as needed </li><li>Experience with version control and CI/CD for Lambda deployments. </li><li>Expertise with Agile (Scrum, Kanban) delivery and software design, development, test and operational automation </li><li>Understanding of enterprise-scale platform architecture to which includes considerations for high availability and business continuity. </li><li>Exposure to Genesys will be a plus </li><li>Familiarity with Docker/Kubernetes and container-based development and deployment practices will be a plus </li><li>Hands-on AWS experience or demonstrated desire to build cloud experience (e.g. certifications, training) </li><li>Proven ability to work independently and professionally in high pressure/visibility situations within tight timeframes </li><li>Self-starter, curious, collaborative, innovative, eager to learn and teach others every day </li></ul> <h3>The Value You Deliver</h3> <ul> <li>Write high-quality code for our applications that is reliable, scalable, and reusable </li><li>Understand the leadership vision and execute on that vision </li><li>Strengthen and promote the culture of innovation by setting examples </li><li>Find creative ways to get things done, and do them right </li><li>Foster a culture of best in class software engineering practices </li><li>Exercise a passion for keeping your knowledge up-to-date with the latest and greatest </li><li>Ensure the high level of integrity in the team </li><li>Take ownership and accountability for figuring out what needs to be done </li></ul> <h3>Company Overview</h3> At Fidelity, we are focused on making our financial expertise broadly accessible and effective in helping people live the lives they want. We are a privately held company that places a high degree of value in creating and nurturing a work environment that attracts the best talent and reflects our commitment to our associates. We are proud of our diverse and inclusive workplace where we respect and value our associate for their unique perspectives and experiences. For information about working at Fidelity, visit FidelityCareers.com. Fidelity Investments is an equal opportunity employer.

Systems Engineer

Fidelity TalentSource is your destination for discovering your next temporary role at Fidelity Investments. We are currently sourcing for a Data Analyst to work in Westlake, TX or Merrimack, NH. <h3>The Role</h3> As Principal Data Analyst you will co-lead the design and development of data services in support of the Data Experience Squad. You will work iteratively across the data lifecycle, identifying and defining data needs, data model design and delivery of high value data products for the Corporate Technology Group. We are looking for candidates with a bachelor’s degree and 7+ years of related experience in data analysis, or data engineering, or a master’s degree and 5+ years of meaningful experience. <h3>The Expertise and Skills You Bring</h3> <ul> <li>You have expertise in leading significant data or BI related projects in the areas of requirements gathering, analysis, interpretation and translating them to data solutions. </li><li>Strong dimensional data modelling design and implementation experience. </li><li>You are familiar applying data governance and management practices when building data solutions using tools such as Power Designer, Collibra and Alation. </li><li>You have knowledge of DevOps technology and are fluent in agile work methodologies such as scrum and its application. Familiarity with Jira &amp; Jira Align of benefit. </li><li>Strong data analysis and data profiling skills with a demonstrable understanding of SQL/Python. You are experienced independently wrangling insights from datasets to obtain valuable insights. </li><li>You have prior experience working with Snowflake the cloud data warehouse platform, its data lifecycle, data movement and data sharing architecture. Ideally you have SnowPro certification. </li><li>You understand and communicate sophisticated concepts effectively to a variety of audiences, both technical and non-technical. You make the complicated simple. </li><li>You have a passion for continuous learning, mastering of new skills, and staying on top of the latest innovations across data analytics. </li><li>You have experience navigating integrated enterprise data and working across multi-functional teams. You can identify alternative approaches and make recommendations on the benefits and shortcomings of each approach. </li><li>You are known as a go-getter, with the ability to unravel a mystery; data, business process or organizational. </li><li>You are an effective communicator with a good ability to cultivate relationships. You have superb communication and presentation skills. </li><li>Strong results-orientated contributor with an ability to clearly articulate and deliver business value. </li></ul> <h3>The Team</h3> We have an outstanding technology opportunity in the Corporate Technology Data Engineering Chapter Area to deliver modern data solutions to the as part of the Corporate Technology Group at Fidelity. The team’s objectives focus on the provision of critical IT capabilities &amp; data to the to support enterprise reporting, metrics, and analytics across the Enterprise. <h3>Company Overview</h3> At Fidelity, we are passionate about making our financial expertise broadly accessible and effective in helping people live the lives they want! We are a privately held company that places a high degree of value in creating and championing a work environment that attracts the best talent and reflects our commitment to our associates. We are proud of our diverse and inclusive workplace where we respect and value our associates for their unique perspectives and experiences. For information about working at Fidelity, visit FidelityCareers.com. Fidelity Investments is an equal opportunity employer. For information about working at Fidelity visit <a href="https://jobs.fidelity.com/en/" target="_blank">Find a meaningful career at Fidelity | Fidelity Careers</a> Fidelity will reasonably accommodate applicants with disabilities who need adjustments to complete the application or interview process. To initiate a request for an accommodation please contact <a href="mailto:accomodationsireland@fmr.com" target="_blank">accomodationsireland@fmr.com</a>.

Data Analyst

Job Title Principal Full Stack Software Engineer The Team Fidelity Asset Management Technology provides worldwide technology and support to all the Portfolio Management, Research, Trading, and Investment Operations functions. Asset Management Technology is an integral partner for Asset Management to deliver innovative, scalable, industry-leading investment tools that enables the business to achieve competitive advantage globally. Our team is part of the FIFT (Fixed Income, Finance &amp; Trading Services), a group within Fidelity Investment Asset Management Technology. We develop and maintain software applications for trading and cash management used by Fixed Income Investment Professionals. The Role You will be joining a agile scrum team and play a hands-on role in the design, development, and testing of software application in one of the FIFT product areas and You will deliver time-to-market solutions, helping business partners use technology in an exploratory, highly iterative environment and help our investment teams evolve their investment processes, to meet both short-term needs and long-term trends, using technology. You will lead the design and implementation of software solutions that meet functional and non-functional requirements can work on a small development team, as well as lead in-depth technical designs. This position will be based out of Merrimack, NH or Smithfield, RI You will be, <ul> <li>Working with product owners, key stakeholders, and business analysts to understand the business and technical requirements. </li><li>Collaborating with Architecture, Data Services, and other Technology Teams. Hands-on designing and developing user interface (Angular), Java microservices, and AKKA/Kafka messaging middle tier services, build and deployment pipelines. </li><li>Fully engaging in product quality plan efforts, including test case development, design and code reviews and regression testing. </li><li>Actively contributing to engineering practices and leading strategy for source control, code quality, performance, environment, DevOps and CICD. </li><li>Managing production releases and deployment. Be part of an on-call rotation to provide Level 3 production support for our applications. </li><li>Providing technical leadership, able to guide, mentor other associates and be highly productive in an agile project delivery environment. </li></ul> The Expertise and Skills You Bring We are seeking an experienced software developer who has experience in user interface, Java server side and SQL (Oracle) development, with a strong curiosity about building business application for financial services. <ul> <li>Bachelor’s degree in computer science, Mathematics, or Engineering or similar. </li><li>10+ Years of Experience in software development. </li><li>Experience in Java (server-side) Microservices, Spring/SpringBoot, and developing REST API’s. </li><li>Experience in User Interface programming skills such as HTML, CSS/SCSS, JavaScript, and Angular. </li><li>Experience in messaging frameworks such as Kafka. </li><li>Experience with CI/CD tools, frameworks, and methodologies like Jenkin, Maven, Blue/Green etc. </li><li>Experience and knowledge of Cucumber, Karate, Cypress, or similar frameworks is a plus. </li><li>Experience working in public cloud platforms, preferably AWS, knowledge of Docker, EKS, serverless architecture is a plus. </li><li>Knowledge of SQL development and PLSQL procedures. </li><li>Strong written and verbal communication skills </li></ul>

50 IT / Computer Engineering Jobs in New Hampshire