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Company Description By working at Harvard University, you join a vibrant community that advances Harvard's world-changing mission in meaningful ways, inspires innovation and collaboration, and builds skills and expertise. We are dedicated to creating a diverse and welcoming environment where everyone can thrive.Why join the Harvard Kennedy School?The John F. Kennedy School of Government at Harvard University is one 12 graduate and professional schools at the university. Harvard Kennedy School’s mission is to improve public policy and leadership so people can live in societies that are more safe, free, just, and sustainably prosperous. By combining cutting-edge research, the teaching of outstanding students, and direct interaction with practitioners, we have an impact on solving public problems that no other institution can match. When you work at Harvard Kennedy School, you make a difference. Job Description The Senior Salesforce Developer is responsible for the design, development, administration, and strategic enhancement of Salesforce and other integrated business systems. This role plays a vital part in delivering scalable, efficient, and high-impact solutions across the Salesforce platform, including but not limited to Sales Cloud, Service Cloud, Experience Cloud, and Marketing Cloud. The developer collaborates closely with business and technical stakeholders to translate complex requirements into innovative and sustainable solutions that drive organizational success.&nbsp;This role plays a key role in the configuration, optimization, and continued evolution of Salesforce systems for HKS, including Marketing Cloud, Pardot and Experience Cloud. &nbsp;This position is responsible for system enhancements, configuration management, testing and deployments, end-user training, reporting and dashboard creation, and maintaining data integrity. The Senior Salesforce Developer also serves as a primary contact for end users and helps design and verify solutions aligned with business goals.&nbsp;Position responsibilities:The Senior Salesforce Developer is involved in relevant IT projects, leading technical aspects, managing deployments, and supporting integration across systems. Responsibilities include:&nbsp;<ul><li>Manage Salesforce.com and Marketing Cloud applications including configuration, enhancements, and deployments.&nbsp;</li></ul><ul><li>Lead change management efforts, including version control, release planning, and coordinating deployments.&nbsp;</li></ul><ul><li>Partner with stakeholders to gather requirements, propose solutions, and implement enhancements.&nbsp;</li></ul><ul><li>Provide end-user support and deliver training to improve Salesforce adoption.&nbsp;</li></ul><ul><li>Maintain user roles, profiles, access settings, security, and sharing rules.&nbsp;</li></ul><ul><li>Create and manage custom objects, workflows, validation rules, flows, and approval processes.&nbsp;</li></ul><ul><li>Lead integration efforts with third-party systems, collaborating with HKSIT AppsDEV and Central IT as needed.&nbsp;</li></ul><ul><li>Monitor Salesforce releases to identify enhancements and ensure backward compatibility.&nbsp;</li></ul><ul><li>Create department-wide and ad-hoc reports and dashboards based on evolving business needs.&nbsp;</li></ul><ul><li>Document processes and deliver clear technical communication across all levels of the organization.&nbsp;</li></ul><ul><li>Train new staff and serve as a Salesforce and Marketing Cloud subject matter expert.&nbsp;</li></ul><ul><li>Provide support and training for additional systems such as Qualtrics (evaluations), Canvas (LMS), and Drupal (website CMS).&nbsp;</li></ul>Other Responsibilities<ul><li>Adhere to HKS IT protocols regarding supported platforms, data privacy, and security policies.&nbsp;</li></ul><ul><li>Perform additional tasks as assigned.&nbsp;</li></ul> 
&nbsp; Qualifications Basic Qualifications:<ul><li>Minimum of five years’ post-secondary education or relevant work experience</li></ul> 
Additional Qualifications and Skills:<ul><li>3–5 years of Salesforce.com experience, including advanced knowledge of Marketing Cloud and Pardot.&nbsp;</li><li>Proven expertise in Salesforce deployments, sandbox management, and production releases.&nbsp;</li><li>Experience designing and implementing scalable solutions based on stakeholder requirements.&nbsp;</li><li>Proficiency in creating flows, workflows, reports, and dashboards.&nbsp;</li><li>Familiarity with AppExchange packages and third-party integrations.&nbsp;</li><li>Working knowledge of Apex, SOQL, MS SQL, HTML, CSS, Python, or Java.&nbsp;</li><li>Strong communication and documentation skills.&nbsp;</li></ul>Preferred:<ul><li>Bachelor's degree in a technology-related field preferred.&nbsp;</li><li>Experience in a technical role with responsibility for CRM and database tools.&nbsp;</li><li>Experience with Salesforce in an academic or executive education environment is a plus.&nbsp;</li><li>Ability to manage multiple projects, meet deadlines, and handle sensitive data with discretion.&nbsp;</li><li>Stay current with new and emerging technologies, particularly within the Salesforce ecosystem and related enterprise platforms.&nbsp;</li><li>Maintain comprehensive technical documentation for systems, configurations, and processes.&nbsp;</li></ul>Certificates and Licenses:<ul><li>Completion of Harvard IT Academy specified foundational courses (or external equivalent) preferred</li></ul> Additional Information <ul><li>Standard Hours/Schedule: 35 hours per week</li><li>Visa Sponsorship Information: Harvard University is unable to provide visa sponsorship for this position</li><li>Pre-Employment Screening: Identity</li><li>Physical demands and work environment: Normal office environment with hybrid work options. Some after-hours work may be required for releases, incident response, or other time sensitive work.&nbsp;</li></ul>Work Format DetailsThis is a position that is based at a Harvard campus location with some remote work options available. Additional details will be discussed during the interview process. All remote work must be performed within one of the Harvard Registered Payroll States, which currently includes Massachusetts, Connecticut, Maine, New Hampshire, Rhode Island, Vermont, Georgia, Illinois, Maryland, New Jersey, New York, Virginia, Washington, and California (CA for exempt positions only). Certain visa types and funding sources may limit work location. Individuals must meet work location sponsorship requirements prior to employment.&nbsp;
Salary Grade and RangesThis position is salary grade level 058. Please visit &nbsp;<a href="https://hr.harvard.edu/salary-ranges" target="_blank">Harvard's Salary Ranges</a>  to view the corresponding salary range and related information.&nbsp;
BenefitsHarvard offers a comprehensive benefits package that is designed to support a healthy work-life balance and your physical, mental and financial wellbeing. Because here, you are what matters. Our benefits include, but are not limited to:&nbsp;<ul><li>Generous paid time off including parental leave&nbsp;</li><li>Medical, dental, and vision health insurance coverage starting on day one&nbsp;</li><li>Retirement plans with university contributions&nbsp;</li><li>Wellbeing and mental health resources&nbsp;</li><li>Support for families and caregivers&nbsp;</li><li>Professional development opportunities including tuition assistance and reimbursement&nbsp;</li><li>Commuter benefits, discounts and campus perks&nbsp;</li></ul>Learn more about these and additional benefits on our <a href="https://hr.harvard.edu/benefits-wellbeing" target="_blank">Benefits &amp; Wellbeing Page</a>.&nbsp;
EEO/Non-Discrimination Commitment StatementHarvard University is committed to <a href="https://hr.harvard.edu/sites/g/files/omnuum6281/files/2025-04/reaffirmation_statement.pdf" target="_blank">equal opportunity</a> and <a href="https://provost.harvard.edu/files/provost/files/non-discrimination_and_anti-bullying_policies.pdf" target="_blank">non-discrimination</a>. We seek talent from all parts of society and the world, and we strive to ensure everyone at Harvard thrives. Our differences help our community advance Harvard’s academic purposes.&nbsp;Harvard has an <a href="https://hr.harvard.edu/sites/g/files/omnuum6281/files/2025-04/reaffirmation_statement.pdf" target="_blank">equal employment opportunity</a> policy that outlines our commitment to&nbsp;prohibiting discrimination on the basis of race, sex, ethnicity, color, national origin, religion, disability, or any other characteristic protected by law or identified in the university’s <a href="https://provost.harvard.edu/files/provost/files/non-discrimination_and_anti-bullying_policies.pdf" target="_blank">non-discrimination policy</a>. Harvard’s <a href="https://hr.harvard.edu/sites/g/files/omnuum6281/files/2025-04/reaffirmation_statement.pdf" target="_blank">equal employment opportunity</a> policy and <a href="https://provost.harvard.edu/files/provost/files/non-discrimination_and_anti-bullying_policies.pdf" target="_blank">non-discrimination policy</a> help all community members participate fully in work and campus life free from harassment and discrimination.&nbsp;

Harvard University FAS Human Resources

Senior SalesForce Developer- Enterprise Systems

Company Description By working at Harvard University,&nbsp;you join a vibrant community that advances Harvard's world-changing mission in meaningful ways, inspires innovation and collaboration, and builds skills and expertise. We are dedicated to creating a diverse and welcoming environment where everyone can thrive.Why join Harvard Law School?Join a community that combines excellence in legal education and scholarship with a deep commitment to justice. Here at Harvard Law School (HLS), you’ll find an environment that values who you are and encourages you to grow, inspire others, and make a meaningful impact. Wherever you are in your career journey, HLS is a place where you can thrive, contribute, and be part of something bigger. Job Description The Institutional Data Initiative (IDI) is a new research center working to advance society’s relationship with knowledge by expanding access to, and deepening our understanding of, the data that underpins AI. By collaborating with library, government, and academic institutions to publish their knowledge collections as AI training sets, IDI seeks to 1) empower those institutions and the cultures they represent, 2) build a foundational pipeline for academic inquiry of AI, and 3) advance the state of the art for all builders of AI systems.&nbsp;IDI’s work spans the AI data ecosystem—from digitization, data structuring, and metadata synthesis, to safety and security analysis, all the way through to benchmarking and the development of ethical and governance frameworks. Institutional collaboration forms the gateway to this work and IDI places a particular emphasis on opportunities with institutions that expand the cultural breadth of knowledge represented in the building blocks of AI.&nbsp;At its core, IDI is a data practice around which other interdisciplinary work is convened. While theory and analysis are critical components of IDI’s work, our impact is a direct factor of our ability to ship novel data. As such, IDI’s workflows resemble those of a product studio. Our projects are time-bound and scopes are driven by ambition within time constraints. Our team structure is relatively flat and each member is expected to bring vision for their work and drive it through to completion. We prioritize interdisciplinary collaboration with academic contributors, both internal and external, as essential work that prevents the commodification of the data we help to publish.&nbsp;The technical capabilities of our Principal Engineers define the depth of analysis and inquiry at IDI while developing and deploying repeatable methods and pipelines. The person in this role will have an ability to think creatively about extracting and manipulating data to unlock knowledge collections that have been stubbornly inaccessible, sometimes for centuries. Their understanding of machine learning and AI fundamentals will help identify areas of high impact and utilize models to facilitate this work. Each Principal Engineer must bring a unique set of skills and approaches to a team of engineers whose distinct capabilities complement the whole. This team works together to build an action plan for each corpus that takes it from uncharted territory to a well-defined map that others can traverse.&nbsp;&nbsp;Beyond data, Principal Engineers also contribute to the building of community around IDI’s work to enable outside collaborators—fellow technologists, academics, students, cultural stakeholders—to expand our capabilities, capacity, and perspectives. IDI operates within Harvard and alongside the Library Innovation Lab, the Berkman Klein Center, and the Applied Social Media Lab; engaging these communities, among others, is critical to delivering on our mission.&nbsp; 
 
As a Principal Engineer, you will:&nbsp;<ul><li>Develop, refine and evaluate methods for analyzing and augmenting corpora.&nbsp;</li><li>Research, train and evaluate machine learning models.&nbsp;</li><li>Research, adjust and evaluate natural language processing techniques.&nbsp;&nbsp;</li><li>Write and contribute to open-source software.&nbsp;&nbsp;</li><li>Conduct an ongoing technology and research watch in areas pertinent to IDI’s focus, including: generative AI, natural language processing, digital preservation and open knowledge.&nbsp;</li><li>Provide technical leadership and guidance to both your team members and your project peers.&nbsp;</li><li>Help build and lead development of multiple discrete projects at once.&nbsp;&nbsp;</li><li>Draft technical and scientific communications outlining datasets and novel methodologies developed in the course of your work.&nbsp;</li><li>Be a technological ambassador for the research center. Help build and engage with the broader academic and AI communities including the Harvard student population.&nbsp;</li><li>Engage with partners to both share our work and explore new opportunities.&nbsp;</li></ul> Qualifications Basic Qualifications:<ul><li>Minimum of seven years’ post-secondary education or relevant work experience</li></ul>Additional Qualifications and Skills:We are looking for people who have:&nbsp;<ul><li>A desire to create public-interest impact on AI.&nbsp;</li><li>Deep understanding and experience designing, implementing, testing, and documenting data workflows.&nbsp;</li><li>Advanced working knowledge of machine learning and “AI” systems including local and open toolchains in addition to commercial offerings.&nbsp;</li><li>OCR and/or computer vision experience.&nbsp;</li><li>Strong grasp of at least one general purpose development technology (Python, Javascript, Lisp, …) and of every day development tools (IDEs, Git, dependencies management, Linux &amp; SSH, CI/CD, …)&nbsp;</li><li>Experience drafting technical or scientific communications to document and disseminate their work.&nbsp;&nbsp;</li><li>A track record of shipping complex projects, especially working independently or within early-stage companies and organizations.&nbsp;</li></ul>Candidates need not have all of these qualifications to be promising, but all promising candidates will have a strong track record of shipping. Additional Information Travel is required for quarterly on-site meetings plus occasional travel for conferences and events as needed.&nbsp;&nbsp;Given the multidisciplinary nature of our work, we encourage a short cover letter to explain how your career trajectory and interests align with our work and mission.&nbsp;This position works a combination of on-campus and remote work based on business needs and manager approval. The opportunity for 100% remote work is available for applicants who live more than 50 miles from the Harvard Law School campus. All remote work must be performed within a state in which Harvard is registered to do business (CA, CT, GA, IL, MA, MD, ME, NH, NJ, NY, RI, VA, VT and WA).&nbsp;Candidates residing in other states are also encouraged to apply, though would become employees of a third-party external payroll company rather than Harvard University.&nbsp;&nbsp;Term Appointment:&nbsp;This is a two-year term appointment with potential for renewal subject to funding and departmental need.&nbsp;&nbsp;Visa Sponsorship Information: Harvard University is unable to provide visa sponsorship for this positionPre-Employment Screening: Education, IdentityOther Information:All offers to be made by HLS Human ResourcesWork Format DetailsThis position is eligible for 100% remote work. Employees may work from any of the Harvard Registered Payroll States, which currently includes Massachusetts, Connecticut, Maine, New Hampshire, Rhode Island, Vermont, Georgia, Illinois, Maryland, New Jersey, New York, Virginia, Washington, and California (CA for exempt positions only). At the discretion of the hiring department, fully remote employees may occasionally be required on-site at a Harvard location. Certain visa types and funding sources may limit work location. Individuals must meet work location sponsorship requirements prior to employment.&nbsp;
Salary Grade and RangesThis position is salary grade level 059. Please visit &nbsp;<a href="https://hr.harvard.edu/salary-ranges" target="_blank">Harvard's Salary Ranges</a>  to view the corresponding salary range and related information.&nbsp;
BenefitsHarvard offers a comprehensive benefits package that is designed to support a healthy work-life balance and your physical, mental and financial wellbeing. Because here, you are what matters. Our benefits include, but are not limited to:&nbsp;<ul><li>Generous paid time off including parental leave&nbsp;</li><li>Medical, dental, and vision health insurance coverage starting on day one&nbsp;</li><li>Retirement plans with university contributions&nbsp;</li><li>Wellbeing and mental health resources&nbsp;</li><li>Support for families and caregivers&nbsp;</li><li>Professional development opportunities including tuition assistance and reimbursement&nbsp;</li><li>Commuter benefits, discounts and campus perks&nbsp;</li></ul>Learn more about these and additional benefits on our <a href="https://hr.harvard.edu/benefits-wellbeing" target="_blank">Benefits &amp; Wellbeing Page</a>.&nbsp;
EEO/Non-Discrimination Commitment StatementHarvard University is committed to <a href="https://hr.harvard.edu/sites/g/files/omnuum6281/files/2025-04/reaffirmation_statement.pdf" target="_blank">equal opportunity</a> and <a href="https://provost.harvard.edu/files/provost/files/non-discrimination_and_anti-bullying_policies.pdf" target="_blank">non-discrimination</a>. We seek talent from all parts of society and the world, and we strive to ensure everyone at Harvard thrives. Our differences help our community advance Harvard’s academic purposes.&nbsp;Harvard has an <a href="https://hr.harvard.edu/sites/g/files/omnuum6281/files/2025-04/reaffirmation_statement.pdf" target="_blank">equal employment opportunity</a> policy that outlines our commitment to&nbsp;prohibiting discrimination on the basis of race, sex, ethnicity, color, national origin, religion, disability, or any other characteristic protected by law or identified in the university’s <a href="https://provost.harvard.edu/files/provost/files/non-discrimination_and_anti-bullying_policies.pdf" target="_blank">non-discrimination policy</a>. Harvard’s <a href="https://hr.harvard.edu/sites/g/files/omnuum6281/files/2025-04/reaffirmation_statement.pdf" target="_blank">equal employment opportunity</a> policy and <a href="https://provost.harvard.edu/files/provost/files/non-discrimination_and_anti-bullying_policies.pdf" target="_blank">non-discrimination policy</a> help all community members participate fully in work and campus life free from harassment and discrimination.&nbsp;

Principal Engineer

Company Description By working at Harvard University,&nbsp;you join a vibrant community that advances Harvard's world-changing mission in meaningful ways, inspires innovation and collaboration, and builds skills and expertise. We are dedicated to creating a diverse and welcoming environment where everyone can thrive.Why join the Harvard Kennedy School?The John F. Kennedy School of Government at Harvard University is one 12 graduate and professional schools at the university. Harvard Kennedy School’s mission is to improve public policy and leadership so people can live in societies that are more safe, free, just, and sustainably prosperous. By combining cutting-edge research, the teaching of outstanding students, and direct interaction with practitioners, we have an impact on solving public problems that no other institution can match. When you work at Harvard Kennedy School, you make a difference. Job Description Harvard Kennedy School (HKS) is looking for a dynamic, experienced Senior IT Project and Program Manager to join our Information Technology department (HKSIT). &nbsp;As part of the Project Management and Strategy team, the successful candidate will identify and deliver value-focused solutions that enable the school’s Teaching &amp; Learning and Research missions. 
&nbsp;This position will plan, conduct, and supervise the completion of complex information technology projects in a unit or department, requiring high levels of functional integration and involving multiple disciplines to be managed. The Senior IT Project and Program Manager may manage several projects and/or programs simultaneously. They will support strategic portfolio management. 
&nbsp;Duties and Responsibilities (included, but not limited to)<ul><li>Lead complex projects and initiatives ensuring alignment with the school’s strategic priorities</li><li>Support portfolio management efforts to optimize project selection, planning, delivery and monitor performance</li><li>Responsible for assembling project team, assigning individual responsibilities, identifying appropriate resources needed, and developing schedules to ensure timely completion of project</li><li>Responsible for project discovery&nbsp;</li><li>Serve as expert regarding scope and project objectives, solution’s value and technology, as well as the role and function of each team member&nbsp;</li><li>Ensure work completion within schedule, budgetary and design constraints&nbsp;</li><li>Make decisions about analysis, design and testing; solve complex technical problems; and, when necessary, provide alternative methods for achieving goals&nbsp;</li><li>Work collaboratively with colleagues to leverage resources for successful project completion&nbsp;</li><li>Make independent decisions within the confines established by sponsors/business owners&nbsp;</li><li>Serve as primary contact with user groups and stakeholders&nbsp;</li><li>Leverage steering and executive committees for decision-making, change management, and communications&nbsp;</li><li>Absorb and leverage project related technology to ensure effective project management and collaboration&nbsp;</li><li>Advise unit/school regarding post project operations&nbsp;</li><li>Provide training to clients/staff&nbsp;</li><li>Apply Harvard University’s IT technical standards and best practices&nbsp;</li><li>Abide by and follow the Harvard University IT Code of Conduct</li></ul>Additional HKS job duties:<ul><li>Prepare and present business cases for new initiatives</li><li>Ensure project proposals clearly articulate expected business benefits and plans are focused on benefits realization</li><li>Perform gap analysis</li><li>Document functional requirements and interpret requirements as needed for internal and external developers</li><li>Assist with creating user test plans and executing user testing</li><li>Serve as the bridge between business owners and technical teams and technology vendors</li><li>Develop queries and reports to be used by project teams</li></ul>Working Conditions:<ul><li>Work is performed in an office setting</li></ul> Qualifications Basic Qualifications:<ul><li>Minimum of five years’ post-secondary education or relevant work experience</li></ul> 
Additional Qualifications and Skills:<ul><li>Experience leading multiple projects and portfolio management</li><li>Knowledge of Microsoft Office Suite, advanced Excel skills</li><li>Knowledge of information technology applications, processes, software and equipment</li><li>Highly specialized knowledge of a specific technology</li><li>Knowledge of advanced IT project management principles (e.g. Agile) and software</li><li>Demonstrated cross-functional project management experience</li><li>Demonstrated team performance skills, service mindset approach, and the ability to act as a trusted advisor</li><li>Attitude that supports an Agile working environment</li></ul> 
Certificates and Licenses:<ul><li>Completion of Harvard IT Academy Project Management Foundations course (or external equivalent) preferred</li><li>PMP or other relevant certifications (e.g., Scrum Master) and experience strongly preferred. The successful candidate will have PMP certification or attain PMP status within 12 months of hire.</li></ul> Additional Information <ul><li>Standard Hours/Schedule:&nbsp;35 hours per week</li><li>Visa Sponsorship Information: Harvard University is unable to provide visa sponsorship for this position</li><li>Pre-Employment Screening: Education,Identity </li></ul> 
Learn more about our work culture and <a href="https://www.hks.harvard.edu/more/about/leadership-administration/human-resources" target="_blank">see yourself at Harvard Kennedy School</a>. 
&nbsp;#LI-SC1Work Format DetailsThis is a position that is based at a Harvard campus location with some remote work options available. Additional details will be discussed during the interview process. All remote work must be performed within one of the Harvard Registered Payroll States, which currently includes Massachusetts, Connecticut, Maine, New Hampshire, Rhode Island, Vermont, Georgia, Illinois, Maryland, New Jersey, New York, Virginia, Washington, and California (CA for exempt positions only). Certain visa types and funding sources may limit work location. Individuals must meet work location sponsorship requirements prior to employment.&nbsp;
Salary Grade and RangesThis position is salary grade level 058. Please visit &nbsp;<a href="https://hr.harvard.edu/salary-ranges" target="_blank">Harvard's Salary Ranges</a>  to view the corresponding salary range and related information.&nbsp;
BenefitsHarvard offers a comprehensive benefits package that is designed to support a healthy work-life balance and your physical, mental and financial wellbeing. Because here, you are what matters. Our benefits include, but are not limited to:&nbsp;<ul><li>Generous paid time off including parental leave&nbsp;</li><li>Medical, dental, and vision health insurance coverage starting on day one&nbsp;</li><li>Retirement plans with university contributions&nbsp;</li><li>Wellbeing and mental health resources&nbsp;</li><li>Support for families and caregivers&nbsp;</li><li>Professional development opportunities including tuition assistance and reimbursement&nbsp;</li><li>Commuter benefits, discounts and campus perks&nbsp;</li></ul>Learn more about these and additional benefits on our <a href="https://hr.harvard.edu/benefits-wellbeing" target="_blank">Benefits &amp; Wellbeing Page</a>.&nbsp;
EEO/Non-Discrimination Commitment StatementHarvard University is committed to <a href="https://hr.harvard.edu/sites/g/files/omnuum6281/files/2025-04/reaffirmation_statement.pdf" target="_blank">equal opportunity</a> and <a href="https://provost.harvard.edu/files/provost/files/non-discrimination_and_anti-bullying_policies.pdf" target="_blank">non-discrimination</a>. We seek talent from all parts of society and the world, and we strive to ensure everyone at Harvard thrives. Our differences help our community advance Harvard’s academic purposes.&nbsp;Harvard has an <a href="https://hr.harvard.edu/sites/g/files/omnuum6281/files/2025-04/reaffirmation_statement.pdf" target="_blank">equal employment opportunity</a> policy that outlines our commitment to&nbsp;prohibiting discrimination on the basis of race, sex, ethnicity, color, national origin, religion, disability, or any other characteristic protected by law or identified in the university’s <a href="https://provost.harvard.edu/files/provost/files/non-discrimination_and_anti-bullying_policies.pdf" target="_blank">non-discrimination policy</a>. Harvard’s <a href="https://hr.harvard.edu/sites/g/files/omnuum6281/files/2025-04/reaffirmation_statement.pdf" target="_blank">equal employment opportunity</a> policy and <a href="https://provost.harvard.edu/files/provost/files/non-discrimination_and_anti-bullying_policies.pdf" target="_blank">non-discrimination policy</a> help all community members participate fully in work and campus life free from harassment and discrimination.&nbsp;

Senior IT Project & Program Manager

Company Description By working at Harvard University,&nbsp;you join a vibrant community that advances Harvard's world-changing mission in meaningful ways, inspires innovation and collaboration, and builds skills and expertise. We are dedicated to creating a diverse and welcoming environment where everyone can thrive.Why join the Harvard Graduate School of Education?The Harvard Graduate School of Education (HGSE) is a diverse community of learners, teachers, and employees who are passionate about changing the world through education and striving for maximum impact in the field of education.Many choose to work at the Harvard Graduate School of Education because they believe in our mission and are excited by our vision for the future. We have a reputation as a great place to work, for our excellent leadership, and we are a strong community that values diversity. For more information about HGSE, its programs, research, and faculty, please visit: <a href="http://www.gse.harvard.edu" target="_blank">www.gse.harvard.edu</a>. Job Description Job Summary:Design, plan, and implement software and data services that support and enrich research productivity and reliability.&nbsp; Develop software and data services with researchers to ensure that modern standards of reproducible research are kept. 
Position Description:HGSE is a diverse community&nbsp;of learners, teachers, and employees who are passionate about changing the world through education and striving for maximum impact in the field of education. The Senior Data Scientist at the Center for Education Policy Research (CEPR) at Harvard University leads statistical programming, collaborates with Principal Investigators to develop advanced models and analysis tools, develops data architecture and data processing pipelines, works with multiple stakeholders and develops visualizations to communicate key findings to non-technical audiences, and advises projects on state-of-the-art software and data solutions to support the research. CEPR partners with school districts, charter school networks, and state education agencies to bring high quality research methods and data analysis to bear on strategic management and policy decisions. We believe that (1) policy and management decisions directly influence the ability of schools and teachers to improve student achievement; and (2) valid and reliable data analysis significantly improves the quality of decision-making. We design our work around the theory of action that if we bring together the right people, the right data, and the right analysis, significantly better decision-making will occur, and student outcomes will be improved.&nbsp;The Senior Data Scientist reports to CEPR’s Director of Research who will identify specific projects and tasks that would benefit from the Senior Data Scientist’s expertise.&nbsp; 
&nbsp;Job-Specific Responsibilities:<ul><li>Develops advanced models and performs complex statistical programming to support the research.</li><li>Advises research projects on state-of-the-art technical solutions to analytic and data challenges.&nbsp;</li><li>Translates complex analyses for policy and practitioner audiences and develop visualizations that help people understand key findings and new insights.&nbsp;</li><li>Mentors research analysts on statistical programming and informally supervise the analyst on any tasks that the Senior Data Scientist assigns to them.</li><li>Serves as a resource to the team for computer programming and statistics. Occasionally, group training on specific tools or models.&nbsp;&nbsp;</li><li>Builds internal code design and development guides for future contributors,</li><li>Conducts quality assurance to ensure the reproducibility of analyses, documentation of methods and algorithms, and use of appropriate statistical tests.</li><li>Collaborates with Principal Investigators and Project Directors to develop research plans and statistical analyses.</li><li>Contributes to papers and reports.</li></ul>Please Note: Any candidate wishing to be considered must supply a cover letter in addition to their resume showing that they meet the required basic qualifications. Any candidate invited to an initial round of interview will be asked to submit a sample program.&nbsp; Any candidate invited to a second round of interview will be asked to complete a case.&nbsp; This is a one-year term position from the date of hire, with the possibility of extension, contingent upon work performance and continued funding to support the position.&nbsp; 
Physical Requirements: 
Working Conditions:HGSE is currently developing dynamic workplace models which will actively support a combination of on-campus and remote work (within a state in which Harvard is registered to do business) where business and operational needs allow. You and your manager will discuss the best schedule based on your role and operational need. If your role allows for remote work, please note that all remote work must be performed within a state in which Harvard is registered to do business (CA (Only Exempt), CT, GA, IL, MA, MD, ME, NH, NJ, NY, RI, VA, VT, and WA). Please also note that Harvard will withhold each applicable state’s required tax and other withholdings from your paycheck for the time you work there. 
 
The health of our workforce is a priority for Harvard University. With that in mind, we strongly encourage all employees to be up-to-date on CDC-recommended vaccines. 
 
We regret that the Harvard Graduate School of Education does not provide Visa sponsorship. Qualifications Basic Qualifications:<ul><li>Minimum of seven years’ post-secondary education or relevant work experience</li></ul> 
Additional Qualifications and Skills:Bachelor’s degree in computer science, Statistics, Data Science, Economics, Mathematics, or a related field.&nbsp;7+ years of relevant experience or post-secondary education.3+ years’ experience in advanced statistical programming using Stata or R.Additional Qualifications and Skills:&nbsp;Master’s degree preferred.5+ years experience in statistical programming preferred.3+ years experience supporting social science research projects preferred.Experience with Bayesian estimation, machine learning, natural language processing, cloud-based computing, and/or Artificial Intelligence strongly preferred.Experience with managing and analyzing large datasets, scaling processes, developing data architectures, and developing R packages preferred.Experience with version control software (such as Git), code reviews, and unit testing preferred.Ability to translate technical topics for non-technical audiences and to develop analyses and visualizations that convey key findings clearly.Demonstrated creative ability to solve challenges in novel ways using state-of-the-art statistical and data processing techniques.Experience working with K-12 or postsecondary education data a plus.&nbsp; 
Certificates and Licenses: Additional Information <ul><li>Standard Hours/Schedule:35 hours per week</li><li>Visa Sponsorship Information: Harvard University is unable to provide visa sponsorship for this position</li><li>Pre-Employment Screening:Education,Identity </li><li>Other Information:HGSE Human Resources values diversity in all forms and believes that each employee brings a set of diverse experiences and identities to the workplace that makes us stronger, encourages innovation, and enhances our collective contributions.&nbsp; We continue to develop and support a workforce that reflects the diversity of those we serve; fosters an environment that allows everyone to belong and to bring their best self to work; and creates the conditions that empower employees to contribute their full potential to advancing the work of the school.We do this by:<ul><li>Hiring and retaining staff reflecting the diversity of those we serve</li><li>Providing employees opportunities to learn, grow, and be challenged</li><li>Reviewing and ensuring fairness and equity in HR practices and policies including but not limited to hiring, promotion, and compensation</li><li>Developing strong relationships and partnerships internal and external to our community to advance diversity and inclusion</li><li>Communicating transparently and respectfully; and</li><li>Fostering an inclusive, respectful, and professional work environment</li></ul> 
About the Harvard Graduate School of Education 
 
Many choose to work at the Harvard Graduate School of Education because they believe in our mission and are excited by our vision for the future. We have a reputation as a great place to work, for our excellent leadership, and we are a strong community that values diversity. For more information about HGSE, its programs, research, and faculty, please visit: <a href="http://www.gse.harvard.edu" target="_blank">www.gse.harvard.edu</a></li></ul>Work Format DetailsThis is a position that is based at a Harvard campus location with some remote work options available. Additional details will be discussed during the interview process. All remote work must be performed within one of the Harvard Registered Payroll States, which currently includes Massachusetts, Connecticut, Maine, New Hampshire, Rhode Island, Vermont, Georgia, Illinois, Maryland, New Jersey, New York, Virginia, Washington, and California (CA for exempt positions only). Certain visa types and funding sources may limit work location. Individuals must meet work location sponsorship requirements prior to employment.&nbsp;
Salary Grade and RangesThis position is salary grade level 058. Please visit &nbsp;<a href="https://hr.harvard.edu/salary-ranges" target="_blank">Harvard's Salary Ranges</a>  to view the corresponding salary range and related information.&nbsp;
BenefitsHarvard offers a comprehensive benefits package that is designed to support a healthy work-life balance and your physical, mental and financial wellbeing. Because here, you are what matters. Our benefits include, but are not limited to:&nbsp;<ul><li>Generous paid time off including parental leave&nbsp;</li><li>Medical, dental, and vision health insurance coverage starting on day one&nbsp;</li><li>Retirement plans with university contributions&nbsp;</li><li>Wellbeing and mental health resources&nbsp;</li><li>Support for families and caregivers&nbsp;</li><li>Professional development opportunities including tuition assistance and reimbursement&nbsp;</li><li>Commuter benefits, discounts and campus perks&nbsp;</li></ul>Learn more about these and additional benefits on our <a href="https://hr.harvard.edu/benefits-wellbeing" target="_blank">Benefits &amp; Wellbeing Page</a>.&nbsp;
EEO/Non-Discrimination Commitment StatementHarvard University is committed to <a href="https://hr.harvard.edu/sites/g/files/omnuum6281/files/2025-04/reaffirmation_statement.pdf" target="_blank">equal opportunity</a> and <a href="https://provost.harvard.edu/files/provost/files/non-discrimination_and_anti-bullying_policies.pdf" target="_blank">non-discrimination</a>. We seek talent from all parts of society and the world, and we strive to ensure everyone at Harvard thrives. Our differences help our community advance Harvard’s academic purposes.&nbsp;Harvard has an <a href="https://hr.harvard.edu/sites/g/files/omnuum6281/files/2025-04/reaffirmation_statement.pdf" target="_blank">equal employment opportunity</a> policy that outlines our commitment to&nbsp;prohibiting discrimination on the basis of race, sex, ethnicity, color, national origin, religion, disability, or any other characteristic protected by law or identified in the university’s <a href="https://provost.harvard.edu/files/provost/files/non-discrimination_and_anti-bullying_policies.pdf" target="_blank">non-discrimination policy</a>. Harvard’s <a href="https://hr.harvard.edu/sites/g/files/omnuum6281/files/2025-04/reaffirmation_statement.pdf" target="_blank">equal employment opportunity</a> policy and <a href="https://provost.harvard.edu/files/provost/files/non-discrimination_and_anti-bullying_policies.pdf" target="_blank">non-discrimination policy</a> help all community members participate fully in work and campus life free from harassment and discrimination.&nbsp;

Senior Data Scientist

Company Description By working at Harvard University,&nbsp;you join a vibrant community that advances Harvard's world-changing mission in meaningful ways, inspires innovation and collaboration, and builds skills and expertise. We are dedicated to creating a diverse and welcoming environment where everyone can thrive.Why join Harvard University Central Administration?Harvard University's Central Administration (CADM) is a 5,000+ employee organization that supports the university's overall excellence by understanding and serving the needs of its schools, students, faculty, staff, alumni, and surrounding communities. Through dynamic and collaborative partnerships, CADM provides high-quality and efficient services to the schools to help them achieve their goals. Job Description Direct advanced applications development for major and highly complex projects; typically work as part of a team to implement complex business solutions. Manage a number of projects simultaneously.&nbsp; Define problem(s), design and gain resources to carry our solution(s). Set the strategic direction for the applications development group.&nbsp;Design, plan, and implement software and data services that support and enrich research productivity and reliability.&nbsp; Develop software and data services with researchers to ensure that modern standards of reproducible research are kept.The Kempner Institute for the Study of Natural and Artificial Intelligence at Harvard University is a dynamic and diverse community of students, scientists, and engineers dedicated to unraveling the basis of intelligence in both natural and artificial contexts and leveraging these findings to develop groundbreaking technologies. To support this growing community of scientists and students, the Kempner Institute has established one of the largest academic AI supercomputers in the world. Additionally, the institute is hiring senior engineers with deep experience in machine learning and AI to facilitate cutting-edge research. 
 
We are hiring a Senior ML Research Engineer with a proven record of technical leadership and solid engineering skills to enhance our Research &amp; Engineering team at the Kempner Institute. The Senior ML Research Engineer will play a critical role in building robust machine-learning codebase, distributing AI/ML models on the AI cluster, and utilizing their expertise to tackle complex challenges in large AI/ML applications. 
 
The ideal candidate will demonstrate a passion for pushing the boundaries of AI/ML technologies and an enthusiasm to contribute to a collaborative and innovative environment. Harvard University encourages candidates with diverse backgrounds and fresh perspectives to join the Kempner Institute. 
&nbsp;Core Duties:<ul><li>Advise researchers in the design, planning, and implementation of software or data analysis that enriches research productivity and reliability</li><li>Build deep understanding of specific research activities through regular engagements</li><li>Develop a scope of work and timely project plan with regular milestones</li><li>Build and maintain software code and custom data processing pipelines for complex environments</li><li>Apply firm understanding of numerical methods or data analysis to develop custom solutions to meet researchers’ needs</li><li>Work in a team of developers and researchers in collaboration with systems professionals</li><li>Provide regular communications to stakeholders with project updates</li><li>Build internal code design and development guides for future contributors</li><li>Build advanced curriculum and teach workshops for researchers on sustainable software and data management practices that preserve the reproducibility of their research domain</li><li>Abide by and follow the Harvard University IT technical standards, policies and Code of Conduct</li></ul>Working Conditions:<ul><li>Work is performed in an office setting</li></ul> Qualifications Candidates MUST meet the following basic qualifications to be considered for this role:<ul><li>Minimum of seven years’ post-secondary education or relevant work experience</li></ul>Additional Qualifications and Skills:<ul><li>Expertise in implementing software engineering best practices such as code reviews, version control, documentation, and agile methodologies.</li><li>Strong experience in machine learning/AI research and technical support.</li><li>Deep understanding of modern machine learning architectures and optimization techniques.</li><li>Proficiency in deep learning frameworks (PyTorch).</li><li>Experience with Nvidia GPU stack and HPC technologies.</li><li>Detail-oriented expertise, with strong problem-solving skills to support research.</li><li>Excellent communication skills, able to simplify complex tech concepts.</li><li>Strong team player with a service mindset, able to guide researchers.</li><li>Proven track record of success in working in a cross-functional team in an agile environment.&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;</li></ul>Certificates and Licenses:<ul><li>Completion of Harvard IT Academy specified foundational courses (or external equivalent) preferred</li></ul> Additional Information <ul><li>Standard Hours/Schedule: 35 hours per week</li><li>Visa Sponsorship Information: Harvard University is unable to provide visa sponsorship for this position</li><li>Pre-Employment Screening: Identity.&nbsp;Harvard University requires pre-employment reference and background screening.</li><li>This position has a 6-month orientation and review period.&nbsp;</li></ul>#LI-EP1Work Format DetailsThis is a position that is based at a Harvard campus location with some remote work options available. Additional details will be discussed during the interview process. All remote work must be performed within one of the Harvard Registered Payroll States, which currently includes Massachusetts, Connecticut, Maine, New Hampshire, Rhode Island, Vermont, Georgia, Illinois, Maryland, New Jersey, New York, Virginia, Washington, and California (CA for exempt positions only). Certain visa types and funding sources may limit work location. Individuals must meet work location sponsorship requirements prior to employment.&nbsp;
Salary Grade and RangesThis position is salary grade level 060. Please visit &nbsp;<a href="https://hr.harvard.edu/salary-ranges" target="_blank">Harvard's Salary Ranges</a>  to view the corresponding salary range and related information.&nbsp;
BenefitsHarvard offers a comprehensive benefits package that is designed to support a healthy work-life balance and your physical, mental and financial wellbeing. Because here, you are what matters. Our benefits include, but are not limited to:&nbsp;<ul><li>Generous paid time off including parental leave&nbsp;</li><li>Medical, dental, and vision health insurance coverage starting on day one&nbsp;</li><li>Retirement plans with university contributions&nbsp;</li><li>Wellbeing and mental health resources&nbsp;</li><li>Support for families and caregivers&nbsp;</li><li>Professional development opportunities including tuition assistance and reimbursement&nbsp;</li><li>Commuter benefits, discounts and campus perks&nbsp;</li></ul>Learn more about these and additional benefits on our <a href="https://hr.harvard.edu/benefits-wellbeing" target="_blank">Benefits &amp; Wellbeing Page</a>.&nbsp;
EEO/Non-Discrimination Commitment StatementHarvard University is committed to <a href="https://hr.harvard.edu/sites/g/files/omnuum6281/files/2025-04/reaffirmation_statement.pdf" target="_blank">equal opportunity</a> and <a href="https://provost.harvard.edu/files/provost/files/non-discrimination_and_anti-bullying_policies.pdf" target="_blank">non-discrimination</a>. We seek talent from all parts of society and the world, and we strive to ensure everyone at Harvard thrives. Our differences help our community advance Harvard’s academic purposes.&nbsp;Harvard has an <a href="https://hr.harvard.edu/sites/g/files/omnuum6281/files/2025-04/reaffirmation_statement.pdf" target="_blank">equal employment opportunity</a> policy that outlines our commitment to&nbsp;prohibiting discrimination on the basis of race, sex, ethnicity, color, national origin, religion, disability, or any other characteristic protected by law or identified in the university’s <a href="https://provost.harvard.edu/files/provost/files/non-discrimination_and_anti-bullying_policies.pdf" target="_blank">non-discrimination policy</a>. Harvard’s <a href="https://hr.harvard.edu/sites/g/files/omnuum6281/files/2025-04/reaffirmation_statement.pdf" target="_blank">equal employment opportunity</a> policy and <a href="https://provost.harvard.edu/files/provost/files/non-discrimination_and_anti-bullying_policies.pdf" target="_blank">non-discrimination policy</a> help all community members participate fully in work and campus life free from harassment and discrimination.&nbsp;

Senior ML Research Engineer

<h3>Job Description:</h3>Job Description:Require a Sr. Systems Services and Support Engineer for Production Excellence squad within Fidelity’s Brokerage Technology team. The team builds and modernizes applications to support domestic and international lending. The squad member will work on production stability initiatives including monitoring, scalability, capacity, performance of distributed applications. They will also perform incident response and participate in technology life-cycle management initiatives.The Value You DeliverProvide production support, engaging squads to address issues. Provide production monitoring data to squads to assess stability and performance. Deliver quality technology solutions to complex business issues in an agile environment. Collaborate with internal and external product teams to deliver a cohesive solution.The Skills that are Key to this roleTechnical<ul><li>Ability to troubleshoot issues at the server level to assess source of issue</li><li>Monitor the logs using Datadog and Grafana visualization tools</li><li>Hands on experience in the technology stack – Java, Spring Framework, Spring Boot, PL/SQL, Angular/Bootstrap</li><li>Experience in developing PowerBI dashboards</li><li>Windows and Linux OS (shell scripting)</li><li>DevOps, Monitoring, and cloud computing skills</li><li>Hands-on experience in using RESTful Web Services with Java technologies.</li><li>Solid experience understanding architectural patterns, micro-services, messaging/event driven frameworks and enterprise databases in an agile environment.</li><li>Assist with root cause analysis process and provide feedback</li><li>Establish SLA/SLO/SLIs with error budget and monitor</li><li>Assist on Technology Lifecyle Management (TLM) Top Initiatives reporting and collaboration</li><li>Exposure to messaging or and streaming frameworks including Kafka, * MQ, JMS.</li><li>Hands on experience in practicing test automation at various levels of testing (unit, component, integration, and functional tests).</li><li>Knowledge of Linux and shell scripting is an advantage</li><li>Containerization (Docker), Kubernetes, cloud deployment tools is highly preferred</li><li>Experience building and deploying applications using continuous integration pipelines and automated deployment tools such as GIT, Maven, Jenkins, uDeploy</li><li>Basic knowledge of AWS features and components</li></ul>Behavioral<ul><li>You have a passion for technology and can navigate your way across complex and rapidly changing landscapes by staying on top of latest trends and thrive by sharing knowledge.</li><li>Ability to learn quickly, be inquisitive/engaged and be proactive in your own learning</li><li>Be Collaborative: work in partnership with the users, architecture, and engineering teams to deliver end-to-end solutions.</li><li>Be Creative: promote and foster an environment of innovation to deliver solutions to market which help improve scale and efficiency, business growth and investment performance.</li><li>Inspire Others: demonstrate a deep passion for technology and financial domain and create an ability to tap into the creative minds of the engineering team.</li><li>Works well under pressure and have a proven track record of delivering quality software.</li></ul>The Skills that are Good to Have for this role<ul><li>Strong communication skills</li><li>Exposure to working in cloud technologies like AWS.</li><li>Experience in agile methodology</li><li>Experience creating queries for Oracle PL/SQL, SAP, DB2</li><li>Trading domain experience with exposure to brokerage operations</li></ul>The Expertise We’re Looking For<ul><li>Strong fundamentals in computer science</li><li>Experience in Unix Shell scripting</li><li>Experience in developing reports in DAX/PowerBI</li><li>Debugging skills</li><li>3+ years of experience in information technology</li><li>Financial services experience preferred</li></ul><h3>Certifications:</h3><h3>Category:</h3>Information TechnologyFidelity’s hybrid working model blends the best of both onsite and offsite work experiences. Working onsite is important for our business strategy and our culture. We also value the benefits that working offsite offers associates. Most hybrid roles require associates to work onsite every other week (all business days, M-F) in a Fidelity office.Please be advised that Fidelity’s business is governed by the provisions of the Securities Exchange Act of 1934, the Investment Advisers Act of 1940, the Investment Company Act of 1940, ERISA, numerous state laws governing securities, investment and retirement-related financial activities and the rules and regulations of numerous self-regulatory organizations, including FINRA, among others. Those laws and regulations may restrict Fidelity from hiring and/or associating with individuals with certain Criminal Histories.

Fidelity Investments

Senior Systems Services and Support Analyst

<h3>Job Description:</h3><h3>The Role</h3>We are seeking a strategic and technically adept Director of Software Engineering to provide technical leadership to two high-impact engineering teams in Enterprise Cybersecurity. This role is ideal for someone who thrives in a dynamic environment and is passionate about building secure, scalable, and high-performing software systems. In an agile structure you will collaborate with other leaders to establish engineering standards, best practices, influence strategic decisions and build world class security solutions.This role will cover both the Infrastructure Security Engineering and SecureTrak squads (both part of the Application and Infrastructure Security Product Area).The primary focus of the Infrastructure Security Engineering squad is to build the Vulnerability Intelligence Platform which will incorporate the operational data store (ODS) for the product area. This platform will be a central location for operational data for the product area, making data sourcing and structures vendor agnostic and creating a data source that can be used to identify patterns and behaviours.The SecureTrak application continuously scans key infrastructures and resources to identify and evaluate known vulnerabilities to inform Fidelity technology product owners of required remediation and mitigation activities. The squad’s focus is on delivering end-to-end product solutions where stability and security are our highest priority. <h3>The Expertise You Have </h3><ul><li>10+ years of demonstrated experience in leading the design and development of enterprise-standard applications using one or more major programming languages (e.g. Python/Go/Java/etc) and pipeline/build tools (e.g. Git, Jenkins, AWS CFT/CDK, Terraform, etc)</li><li>Experience building scalable applications on Kubernetes, or similar platforms</li><li>Experience with some or all the following AWS technologies (or Azure/GCP equivalents): EKS, SNS, SQS, IAM.</li><li>Experience with some or all the following data technologies (or similar): Oracle, PostgreSQL, AWS RDS, AWS Athena, Parquet, PyArrow</li><li>Experience with data pipelines and ETL/ELT a significant advantage.</li><li>Experience with unit and functional testing with JUnit, PyUnit, Karate, Playwright or similar</li><li>Hands on experience with automation &amp; pipeline implementation (Testing, Continuous Integration / Continuous Delivery pipeline).</li></ul><h3>The Skills You Bring</h3><ul><li>You possess strong engineering skills and have experience deploying maintainable, scalable multi-tiered applications.</li><li>You have designed and developed applications using some of the technologies listed above.</li><li>You have experience with test automation, including solid understanding of test tools.</li><li>You have experience working in an agile environment (Scrum).</li><li>Proven knowledge and experience of engineering principles, patterns and practices and a commitment to continuous learning and improvement.</li><li>Experience with modern agile engineering approaches and focus on operational excellence.</li><li>Supporting and empowering engineers, to enable delivery of increased value in their team’s results</li><li>Ability to communicate optimally to positively influence peers, business unit and technology decision makers.</li><li>Ability to influence technology strategy to enable delivery of business value.</li><li>Ability to quickly get up to speed on business needs and assess viability of solutions while considering scale and reuse.</li><li>Strong analytical skills and ability to tackle issues and work through ambiguous situations by making timely decisions based on facts, knowledge, experience, and judgement.</li><li>You have a passion for continual learning and are always ready to guide, support and/or mentor other members of your team.</li></ul><h3>The Value You Deliver</h3><ul><li>Oversee and participate in the design, development, test, deployment and operation of enterprise-standard applications.</li><li>Continued focus on engineering excellence, including improving automation, test coverage, release velocity and production health.</li><li>You are a creator and a doer who will help us tackle real-life problems and meet real consumer needs.</li><li>You have strong communication skills and technical expertise to drive and participate in meaningful discussions. You are a collaborative team-player in an autonomous team, owning all aspects of delivery (coding, quality, DevSecOps). You build relationships with key business partners and quickly establish trust to ensure effective delivery.</li><li>You clearly detail requirements, and system designs in a way that can be understood by both technical and non-technical individuals.</li></ul>At Fidelity, we are passionate about making our financial expertise broadly accessible and effective in helping people live the lives they want! We are a privately held company that places a high degree of value in creating and nurturing a work environment that attracts the best talent and reflects our commitment to our associates. We are proud of our diverse and inclusive workplace where we respect and value our associates for their unique perspectives and experiences. For information about working at Fidelity, visit FidelityCareers.com. Fidelity Investments is an equal opportunity employer.We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.<h3>Category:</h3>Information Technology

Director of Software Engineering - Infrastructure Security

Fidelity TalentSource is your destination for discovering your next temporary role at Fidelity Investments. We are currently sourcing for a Software Engineer in Test to work in the Cyber Security Business unit in Westlake, TX. <h3>Software Engineer in Test</h3> In this position you will join Fidelity’s Enterprise Cybersecurity business unit as a member of the Workforce Identity &amp; Access Management product line team. We are a dynamic, high visibility team that provides access lifecycle control solutions for all of Fidelity’s business units. We are seeking motivated Software Engineer in Test Automation for our migration to an enterprise SailPoint IdentityIQ that will offer improved management access rights across our global enterprise. <h3>The Team</h3> The Workforce Identity &amp; Access Management product line team provides provisioning, lifecycle management and control assessment solutions to technology teams and applications across Fidelity’s business units. We are responsible for providing capabilities that provide secure, stable access in a manner which ultimately improves Fidelity’s risk posture, ensures compliance with policy standards, and reduces the overall cybersecurity threat landscape facing the firm. <h3>The Expertise You Have </h3> <ul> <li>B.S. Computer Science, Computer Engineering, or similar technical field. </li><li>6+ years of software test automation for application user interfaces, services/APIs, and data quality. </li><li>Experience with automation of functional, regression, performance, and chaos testing </li><li>You have hands-on experience in testing using the following technologies: </li><li>Experience with unit testing using framework such as JUnit, TestNG, Jasmine/Karma </li><li>Experience with test automation tools such as Cucumber, Selenium, Playwright, Karate, Katalon </li><li>Experience with data quality tools such as ICEDQ </li><li>Experience with performance testing using tools such as JMeter, RushHour </li><li>Experience with test management by design, develop, document, and execute tests in Xray </li><li>Experience with Application Lifecycle Management tools such as Git, Jenkins, JIRA </li><li>Experience with application monitoring tools such as DataDog, Splunk </li></ul> <h3>The Skills You Bring</h3> <ul> <li>You will be capable of building end-to-end test automation for applications </li><li>Mine and manipulate data to create test data for multiple or complex projects </li><li>Define automated regression tests for future projects and for ongoing regression efforts </li><li>Document and report on identified system testing issues in standard defect tracking tool </li><li>Identify defects in multiple environments and throughout all phases of the development life cycle and ensure that development groups address all open defects in a timely manner. </li><li>Integration of test automation with Continuous Integration Tools such as Jenkins </li><li>You have maniacal focus on automation and always looking towards reducing waste and improving efficiencies </li><li>Adhere to established software engineering standard methodologies and standards. </li><li>Ability to quickly learn, apply new technical skills, adapt and thrive to meet the needs of a fast paced, changing environment </li></ul> <h3>The Value You Deliver</h3> <ul> <li>Team player testing software in a fast-paced and highly flexible environment </li><li>Continued focus on improving test coverage, release velocity and production health </li><li>Working with global Agile teams and will contribute to enhancing engineering quality practices </li><li>Exercising operational expertise in a team, targeting Engineering and DevOps excellence </li><li>Forever learning and growing your skillsets to be an active contributor to a well-rounded team </li></ul> <h3>Preferred Technology Experience</h3> <ul> <li>Junit, TestNG, Jasmine/Karma </li><li>Selenium, Playwright </li><li>Cucumber </li><li>Xray </li><li>JMeter, RushHour </li><li>ICEDQ </li><li>Gremlin is a plus </li></ul> Dynamic Working Fidelity’s hybrid working model blends the best of both onsite and offsite work experiences. Working onsite is important for our business strategy and our culture. We also value the benefits that working offsite offers associates. Most hybrid roles require associates to work onsite all business days of every other week in a Fidelity office.

Fidelity TalentSource

Software Engineer in Test

Event Operator An Event Operator is a core member of the High Touch Services Managed Events technical production team who operates and manages highly specialized technology-differentiated conference and collaboration facilities and virtual Events. Service offerings encompass live meeting/event Operation support and Coordination of regional resources. You will work directly with advanced audiovisual systems, audio/video/web conferencing, live streaming media, and post-production needs. The Expertise we’re looking for <ul> <li>Bachelor’s degree or equivalent experience</li> <li>Strong event support background with at least 3-5 years of experience</li> <li>LIVE production experience</li> <li>Strong communication skills</li> </ul> The Purpose of Your Role As an Operator – Events, you will work directly with a Managed Event Producer, Event planners and Communications teams to manage the technical needs, expectations and ultimately lead the LIVE Operation of a Managed Event. The primary role will be the Operation of Events with a secondary role based on the candidate’s deepest experience they bring to the group. The Skills You Bring Skills: <ul> <li>Your LIVE event management skills.</li> <li>Your strong coordination skills across many partners.</li> <li>Your possession of good working knowledge of desktop and IT systems, PC and Mac hardware, Windows OS and MS applications, iOS, technical trouble shooting and issue resolution.</li> <li>Your interest in fostering innovation</li> <li>Your proven ability to improve support processes and customer experience.</li> <li>Your customer focus and dedication to customer satisfaction.</li> <li>Your excellent written and verbal communication skills.</li> <li>Your ability to identify opportunities for continuous improvement</li> </ul> The Value You Deliver The Event Operator is expected to help us continue to provide world-class technology differentiated support to our client facing businesses and our top level executive leadership. The Managed Events team consists of a small, close team of individuals who all bring their own unique expertise to the firm. This group leads innovative technology pilots as part of the support model and is expected to look forward to bring continuous improvements to our systems as well as showcase new technologies that may have interest to the business. How Your Work Impacts the Organization End User Collaboration and Productivity provides worldwide technology and support to Fidelity’s associates. We are an integral partner enabling the firm to deliver innovative, scalable, industry-leading investment tools that enable our associates to achieve a competitive advantage globally. Company Overview At Fidelity, we are focused on making our financial expertise broadly accessible and effective in helping people live the lives they want. We are a privately held company that places a high degree of value in creating and nurturing a work environment that attracts the best talent and reflects our commitment to our associates. For information about working at Fidelity, visit FidelityCareers.com Fidelity Investments is an equal opportunity employer.

Event Operator

<h3>Job Description:</h3>This role provides you with the opportunity to join a SaaS/cloud-first, innovative, fast-paced technology team within Asset Management Technology, responsible for Business and System analysis of applications supporting the Hight income and Alternatives technology team. Your focus will be to continuously develop enhance and maintain Sales and Relationship Management functionalities in our CRM Salesforce platform, redefining the sales, servicing &amp; client experience.The TeamThe High Income and Alternatives Technology team manages and develops technology platform that supports our high yield investment team with over $100B of client assets in US high yield debt, emerging market debt and a growing list of high yield alternative credit products. We are seeking a strategic and technically proficient Salesforce Engineering Director / Team Lead to lead our Salesforce development team. This role is responsible for driving the design, development, and delivery of scalable Salesforce solutions that align with business goals. The ideal candidate combines strong leadership with deep Salesforce expertise, a collaborative mindset, and a passion for continuous improvement. You will be part of a tremendously hardworking and diverse team operating with an agile mentality, culture, and principles to deliver innovative solutions. You will be part of a team that has a passion for technology tempered by a level-headed approach to problem solving and delivering value that moves our business partners forward.Key Responsibilities:· Leadership &amp; Strategy- Lead, mentor, and grow a high-performing team of Salesforce engineers and administrators.· Define and execute the Salesforce engineering roadmap in alignment with business priorities.· Foster a culture of innovation, accountability, and continuous learning.· Technical Oversight· Architect and oversee the implementation of Salesforce solutions across Sales Cloud, Service Cloud, Experience Cloud, and custom applications.· Ensure adherence to Salesforce best practices in development, security, and performance.· Collaborate with enterprise architects and integration teams to ensure cohesive system design.· Agile &amp; Collaboration· Work in an Agile development environment, participating in sprint planning, reviews, and retrospectives.· Collaborate cross-functionally with various Product, Engineering, and Customer facing teams to deliver impactful solutions.· Contribute to and review user stories, system stories, and supporting documentation.· Project &amp; Stakeholder Management· Manage project timelines, deliverables, and team capacity.· Translate complex business requirements into scalable technical solutions.· Communicate effectively with stakeholders at all levels.· Data &amp; Process Analysis· Perform data analysis using SQL (Oracle) and Excel to support decision-making and solution design.· Diagram business processes and system workflows to support solution architecture and stakeholder understanding.· Research, document, and review existing systems and recommend enhancements for self-contained projects within larger programs.· Governance &amp; Compliance· Ensure compliance with data governance, privacy, and security standards.· Maintain system documentation and enforce change management protocols.Qualifications:· Bachelor’s or Master’s degree in Computer Science, Engineering, or related field.· 8+ years of experience in Salesforce development and architecture.· 3+ years in a leadership or management role.· Salesforce certifications (e.g., Platform Developer II, Application Architect, System Architect) strongly preferred.· Strong analytical skills with the ability to evaluate systems and recommend improvements.· Proficiency in writing user and system stories and related documentation.· Experience with SQL (Oracle) and Excel for data analysis.· Ability to diagram and communicate business processes and system workflows.<h3>Certifications:</h3><h3>Category:</h3>Information TechnologyFidelity’s hybrid working model blends the best of both onsite and offsite work experiences. Working onsite is important for our business strategy and our culture. We also value the benefits that working offsite offers associates. Most hybrid roles require associates to work onsite every other week (all business days, M-F) in a Fidelity office.Please be advised that Fidelity’s business is governed by the provisions of the Securities Exchange Act of 1934, the Investment Advisers Act of 1940, the Investment Company Act of 1940, ERISA, numerous state laws governing securities, investment and retirement-related financial activities and the rules and regulations of numerous self-regulatory organizations, including FINRA, among others. Those laws and regulations may restrict Fidelity from hiring and/or associating with individuals with certain Criminal Histories.

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