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Boutique Director, Soho - New YorkAt CHANEL, we are focused on creating an inclusive culture that nurtures personal growth, contributing to collective progress. We believe the uniqueness of each individual increases the diversity, complementarity, and effectiveness of our teams. We strongly encourage your application, as we value the perspective, experience, and potential you could bring to CHANEL.About the role:We are looking for a Boutique Director for our Soho Boutique who will be the ultimate leader and brand ambassador of the Boutique. They will have an influential part for building and developing an exceptional team that consistently provides superior client service and ensuring that the boutique exceeds defined performance targets. &nbsp;The Boutique Director should be passionate about creating a client service-oriented environment and coaching and mentoring diverse leaders.What impact you can create at CHANEL:&nbsp;<ul><li>Coach and always inspire boutique staff to deliver an elevated client experience for all clients</li><li>Foster a positive working environment and create a culture of feedback, encouraging diversity, mutual respect, and teamwork</li><li>Act as leader of leaders, actively developing boutique leadership and empowering the team to manage their direct reports and assigned business responsibilities</li><li>Develop and achieve business goals, partnering with boutique team and Home Office to devise creative and strategic solutions to increase sales</li><li>Lead the team with agility and resilience, continuously improving based on key performance indicators and lessons learned</li><li>Represent CHANEL in the market, developing the client base through community involvement, partnerships with local high-profile businesses, as well as social and seasonal events</li></ul> You are energized by:&nbsp;<ul><li>The history and heritage of The House of CHANEL</li><li>People leadership and development</li><li>Fostering a meaningful client experience centered around inclusion and connection</li><li>Building collaborative partnerships and relationships</li><li>Being comfortable in the middle of complexity and ambiguity</li><li>Multi-tasking within projects in a dynamic, fast paced environment</li><li>Creativity and innovation by testing, learning, and taking new risk</li></ul> What you will bring to the team:&nbsp;<ul><li>Ability to thrive in a team environment and work collaboratively</li><li>Understanding of, and passion for client experience</li><li>Excellent communication skills</li><li>Foreign language skills are preferred but not required</li><li>Passion for the House of CHANEL, its history, product offerings, and commitment to social and cultural initiatives</li><li>Curiosity and desire to learn and grow professionally within the world of CHANEL </li></ul>Position Logistics:<ul><li>Minimum 7 years of related experience</li><li>Bachelor’s degree (preferred)</li><li>Ability to lift 15 lbs.</li><li>A flexible schedule with the ability to work late nights, weekends, and some holidays</li><li>Boutique Management: Requires in-store presence to develop and coach teams, ensure boutique image and operational standards are upheld, and deliver elevated client service to drive business results</li></ul> *Chanel, Inc. reserves the right to edit, change, or make exceptions on designations where circumstances where deemed appropriate.What skills you will learn:<ul><li>Exposure to multiple boutique business functions and categories</li><li>Growth in additional business and functional areas of the retail business</li><li>Opportunity to collaborate and succeed as a team with colleagues and cross-functionally </li></ul>Compensation:The anticipated base salary range for this position is $133,000 to $167,700. Base salary is one component of the total compensation for this position. Other forms of variable pay [may/will] be offered for this position. Other components [may/will] include bonus potential, benefits, and/or perks. Benefits and Perks:<ul><li>Wellbeing resources include dedicated paid time off for wellbeing (Wellbeing Days in Retail) and a Wellbeing fund</li><li>Family and care giving benefits (inclusive of parental leave, fertility support, Milk Stork, and Care.com Membership)</li><li>Generous paid time off policies to include vacation, holiday, sick and volunteer days</li><li>401K and other incentives&nbsp;</li><li>Robust healthcare offerings; medical, dental, vision, MDLIVE (virtual care), One Medical, Flexible Spending Accounts (Health Care &amp; Dependent Care), Health Savings Account and Employee Assistance Program</li><li>Life insurance, Accidental Death &amp; Dismemberment, Short Term Disability, Long Term Disability, Health Advocate, International Business Travel Accident &amp; Medical, and Commuter Transit &amp; Parking</li></ul> &nbsp;Additional Information:CHANEL is a private company whose values are grounded in creating the conditions for people to perform at their best and feel fulfilled and confident in their work. We offer a unique work environment where individuals are encouraged to better understand the brand, the business, and motivations, so that together we can unlock the possibilities of growth. This is reflected in:Diversity and Inclusion:At CHANEL, we are intentional in promoting Diversity &amp; Inclusion. We foster respect, empathy, and dignity for all.&nbsp;&nbsp;We believe strongly that the diversity of our people across the full spectrum of human differences is essential to our organisation and the connections we have with each other and our clients. We offer Employee Resource Groups in the US that are voluntary, open to all, employee-led groups formed around a shared identity or lived experience, whose aim is to foster a diverse, inclusive, and equitable community aligned with the values and missions of the communities they support. CHANEL Community:CHANEL Community empowers our employees to channel their passions, talents, and sense of purpose to contribute to and learn from our communities. Employees are encouraged to take time off annually to volunteer through CHANEL Community. CHANEL also matches employee donations to select charitable organizations. Sustainability:CHANEL Mission 1.5° is our climate action plan. It is focused on transforming the business in line with the ambitions of the Paris Agreement on climate change to limit the average global mean temperature increase to 1.5 degrees Celsius above preindustrial levels. Employees are encouraged to contribute to our US Sustainability efforts at the corporate level and within the divisions, through organized taskforces and initiatives. Arts and Culture:We are committed to extending our legacy of cultural engagement. Global support includes the CHANEL Culture Fund, which supports a select group of leading art culture institutions across the globe, and the CHANEL Next Prize for the next generation of creative talent.&nbsp;&nbsp;US support currently includes Annual sponsorship of the MoMA film program, Tribeca Film Festival programs and Through Her Lens, Support of the Academy Gold Fellowship for Women and Sponsorship of the BAAND Together Dance Festival at Lincoln Center. Fondation CHANEL:Since 2011, Fondation CHANEL’s mission is for women and girls to be free to shape their own destiny.&nbsp;&nbsp;Through multi-year partnerships with financial and technical support, Fondation CHANEL is committed to improving the safety and autonomy of women and adolescent girls around the world, impacting over a million women and girls in its first 10 years.&nbsp;&nbsp;&nbsp; For more information, please navigate to the Fondation CHANEL website Career and Leadership Development:We have dedicated in-house teams focused on supporting the onboarding of employees, developing leadership skills via custom programs like Imagine CHANEL People, Heart of Leadership and group and individual coaching, and blended online and live classes offered on our Bloom platform and by skilled trainers, such as Shape Your Career, to develop career building skills. *CHANEL, Inc. benefits and perks are dependent on eligibility and subject to modification by CHANEL at any time.

Chanel

Boutique Director, Soho

Group Director, CX Program ManagementAt Chanel, we are focused on creating an inclusive culture that nurtures personal growth, contributing to collective progress. We believe the uniqueness of each individual increases the diversity, complementarity and effectiveness of our teams. We strongly encourage your application, as we value the perspective, experience and potential you could bring to CHANEL.About the role:CHANEL is now hiring Group Director, Client Experience (CX) Program Management in New York City.&nbsp; We are looking for a functional strategist and domain expert to lead the orchestration and governance of our digital marketing platform within the Digital and CX organization. This role will drive the evolution of marketing automation, develop loyalty-driven programs, and expand omni-channel engagement efforts to deepen client relationships.This Group Director, CX Program Management role requires a minimum of 10 years in CRM; customer lifecycle and retention marketing with recent expertise in Salesforce Marketing Cloud.What impact you can create at CHANEL:<ul><li>Ensure seamless governance and execution of marketing automation strategies across multiple channels</li></ul><ul><li>Drive marketing platform product roadmap in partnership with Business and Tech to support CRM capabilities</li></ul><ul><li>Responsible for business sign-off on evolutions that impact digital marketing platform and functional journeys</li></ul><ul><li>Lead program and journey prioritization based on business goals and client needs</li></ul><ul><li>Drive behavioral and lifecycle marketing program strategy and oversee implementation</li></ul><ul><li>Develop and manage direct mail and sampling strategies</li></ul><ul><li>Oversee forecasting and inventory of samples and gifts to ensure seamless execution</li></ul><ul><li>Support priority campaigns through sampling with a focus on operational efficiency and loyalty-driven tactics</li></ul><ul><li>Foster strong relationships with internal teams, effectively bridging Digital, Tech, and Business.&nbsp;</li></ul><ul><li>Manage vendors relationships to align on strategy and drive execution</li></ul><ul><li>Drive innovation and testing to introduce new engagement channels and optimize program performance</li></ul><ul><li>Lead the testing strategy to optimize and improve touchpoints within communication journey.</li></ul><ul><li>Partner with Client Intelligence and Data teams to monitor activated client segments and identify growth opportunities</li></ul><ul><li>Manage budgets, SOWs, and vendor negotiations</li></ul><ul><li>Lead on-going upskilling and training to maintaincutting-edgeexpertise within the team</li></ul>​You are energized by:<ul><li>Strategic vision &amp; execution: Balancing long-term goals with short-term action plans</li></ul><ul><li>Data drive journeys:Leveraging insights to craft seamless, brand-relevant client experiences</li></ul><ul><li>Technical Curiosity: Deep understanding of the digital landscape, CRM tools, and CDP platforms</li></ul><ul><li>Problem-Solving: Ability to manage projects, troubleshoot challenges, and provide solutions</li></ul><ul><li>Detail Orientation: Precision in business rules, program setup, technical logic, and data analysis&nbsp;</li></ul><ul><li>Communication excellence: Strong storytelling and interpersonal skills for presenting ideas and leading discussions</li></ul><ul><li>Collaborative leadership: A hands-on, tactical leader who excels in cross-functional teamwork</li></ul><ul><li>Adaptability: Comfort in navigating change in a dynamic environment</li></ul>What you will bring to the team:<ul><li>&nbsp;Deep, hands-on Salesforce Marketing Cloud expertise</li></ul><ul><li>Minimum of 10 years working in customer lifecycle and retention marketing, mar-tech strategy and execution</li></ul><ul><li>Exceptional story boarding and presentation skills, with proven workflow program management</li></ul><ul><li>6+ years improving marketing processes or developing strategy</li></ul><ul><li>Experience running design thinking workshops</li></ul><ul><li>Strong ability to plan and manage CX programs across different platforms, campaigns, and channels</li></ul><ul><li>Skilled at connecting the dots between Business and Tech teams to keep projects running smoothly and efficiently</li></ul><ul><li>Proven ability to build, develop, and lead high-performing teams, fostering growth and collaboration to deliver strong results</li></ul>Position Logistics:<ul><li>The position is based in New York City, with a hybrid work model requiring three days on-site at the CHANEL corporate office in Midtown Manhattan</li></ul><ul><li>Minimum of 10 years leading customer lifecycle and retention marketing, mar-tech strategy and execution</li></ul><ul><li>6+ years improving marketing processes or developing strategy</li></ul><ul><li>Deep, hands-on Salesforce Marketing Cloud expertisea must</li></ul><ul><li>Bachelor's degree, or higher, preferred</li></ul>*Chanel, Inc. reserves the right to edit, change, or make exceptions on designations where circumstances where deemed appropriate.Compensation:<ul><li>The anticipated base salary range for this position is $134,900 - $184,500.Base salary is one component of the total compensation for this position. Other forms of variable pay [may/will] be offered for this position. Other components [may/will] include bonus potential, benefits, and/or perks.&nbsp;</li></ul>Benefits and Perks:<ul><li>Wellbeing resources include dedicated paid time off for wellbeing (2-week August Office Closure) and a Wellbeing fund&nbsp;&nbsp;</li></ul><ul><li>Family and care giving benefits (inclusive of parental leave, fertility support, MilkStork, and Care.com Membership)&nbsp;</li></ul><ul><li>Generous paid time off policies to include vacation, holiday, sick and volunteer days&nbsp;&nbsp;</li></ul><ul><li>401K and other incentives&nbsp;&nbsp;</li></ul><ul><li>Robust healthcare offerings; medical, dental, vision, MDLIVE (virtual care), One Medical, Flexible Spending Accounts (Health Care &amp; Dependent Care), Health Savings Account and Employee Assistance Program&nbsp;</li></ul><ul><li>Life insurance, Accidental Death &amp; Dismemberment, Short Term Disability, Long Term Disability, Health Advocate, International Business Travel Accident &amp; Medical, and Commuter Transit &amp; Parking&nbsp;</li></ul>Additional Information:Chanel is a private company whose values are grounded in creating the conditions for people to perform at their best and feel fulfilled and confident in their work. We offer a unique work environment where individuals are encouraged to better understand the brand, the business, and motivations, so that together we can unlock the possibilities of growth. This is reflected in:&nbsp;Diversity and Inclusion:<ul><li>At CHANEL, we are intentional in promoting Diversity &amp; Inclusion. We foster respect, empathy and dignity for all.&nbsp; We believe strongly that the diversity of our people across the full spectrum of human differences is essential to our organisation and the connections we have with each other and our clients.&nbsp;&nbsp;</li></ul><ul><li>We offer Employee Resource Groups in the US that are voluntary, open to all, employee-led groups formed around a shared identity or lived experience, whose aim is to foster a diverse, inclusive, and equitable community aligned with the values and missions of the communities they support.&nbsp;</li></ul>Chanel Community:<ul><li>CHANEL Community empowers our employees to channel their passions, talents and sense of purpose to contribute to and learn from our communities.&nbsp;</li></ul><ul><li>Employees are encouraged to take time off annually to volunteer through CHANEL Community. CHANEL also matches employee donations to select charitable organizations.&nbsp;</li></ul>Sustainability:<ul><li>CHANEL Mission 1.5° is our climate action plan. It is focused on transforming the business in line with the ambitions of the Paris Agreement on climate change to limit the average global mean temperature increase to 1.5 degrees Celsius above preindustrial levels.&nbsp;</li></ul><ul><li>Employees are encouraged to contribute to our US Sustainability efforts at the corporate level and within the divisions, through organized taskforces and initiatives.&nbsp;</li></ul>Arts and Culture:<ul><li>We are committed to extending our legacy of cultural engagement. Global support includes the CHANEL Culture Fund, which supports a select group of leading art culture institutions across the globe, and the CHANEL Next Prize for the next generation of creative talent.&nbsp; US support currently includes Annual sponsorship of the MoMA film program, Tribeca Film Festival programs and Through Her Lens, Support of the Academy Gold Fellowship for Women and Sponsorship of the BAAND Together Dance Festival at Lincoln Center.&nbsp;</li></ul>Fondation Chanel:&nbsp;&nbsp;<ul><li>Since 2011, Fondation CHANEL’s mission is for women and girls to be free to shape their own destiny.  Through multi-year partnerships with financial and technical support, Fondation CHANEL is committed to improving the safety and autonomy of women and adolescent girls around the world, impacting over a million women and girls in its first 10 years.    &nbsp;</li></ul><ul><li>For more information, please navigate to the Fondation Chanel website here</li></ul>Career and Leadership Development:&nbsp;<ul><li>We have dedicated in-house teams focused on supporting the onboarding of employees,developing leadership skills via custom programs like Imagine Chanel People, Heart of Leadership and group and individual coaching, and blended online and live classes offered on our Bloom platform and by skilled trainers, such as Shape Your Career, to develop career building skills.&nbsp;</li></ul>*Chanel, Inc. benefits and perks are dependent on eligibility and subject to modification by Chanel at any time.

Group Director, CX Program Management

ABOUT THE CAMPAIGN FINANCE BOARD The Campaign Finance Board is a nonpartisan, independent city agency that empowers New Yorkers to have a greater impact on their elections. Our mission is to make local democracy more open, transparent, and equitable by removing barriers to participation. We make it easier for New Yorkers to vote, meaningfully support candidates for city office, and run for office themselves. NYC Votes, our voter engagement initiative, meets people where they are to share trustworthy election information and help New Yorkers make a plan to vote. We publish the citywide Voter Guide, which delivers information about candidates directly to voters’ doors. Our public matching funds program ensures small contributions can make a big difference, allowing regular people to run for office by relying on the support of other regular people, not just wealthy donors and special interests. And we lift the veil on how candidates raise and spend money, increasing transparency and accountability in local government. We believe that when every New Yorker is empowered to participate meaningfully in elections, candidates will better reflect the communities they serve, elected leaders will be more accountable to the public, and New Yorkers will have a democracy they can truly trust. THE DIVISION/UNIT The Marketing and Digital Communications unit leads the top-level marketing and communications strategy for the CFB and creates the strategy behind all public-facing materials that directly engage and serve the needs of five million New Yorkers in thirteen languages. JOB DESCRIPTION: The New York City Campaign Finance Board is hiring an Associate Director of Digital Communications with 3-5 years of experience to report directly to the Director of Marketing and Digital Communications in the Public Affairs division. This is an exciting new role responsible for executing the agency’s digital, social, and video strategy while leading and growing a team of digital experts. - Develop and lead the execution of a digital marketing strategy that is aligned with and supportive of the strategic plans for the agency, the Public Affairs division, and the unit. - Implement an expansive digital strategy that focuses on how to grow and deepen the Campaign Finance Board’s focus on underserved communities and priority audiences. - Lead a multichannel digital strategy that can scale down to meet the needs of small audience populations and scale up to align with broader agency reach. - Advise both social and video teams on mission driven project alignment, focusing on in-language creative and video concepting for key agency milestones. - Execute established marketing best practices across the unit to align team members and projects and ensure they are impact driven and measurement focused. - Lead the agency forward by adapting to the ever-shifting landscape of digital content, developing agency strategy for channel expansion. ESSENTIAL SKILLS - Extensive understanding of creative marketing based on years of working at like public agencies and/or the consumer landscape. - Ability to successfully manage a team of 5-10 direct reports, with experience building, leading and expanding a team of creatives. - Excellent project management skills, with the ability to multitask across various marketing channels and creative types (like static posts, video, paid ads, organic posts, influencer briefs). - Experience successfully collaborating across teams and team members who hold a wide variety of skills and job responsibilities. - Good understanding of how creative information can be shared in a wide variety of ways to reach a diverse set of audience parameters. - Willingness to work off-site and occasionally on weekends during marketing events (including parades, block parties, voter registration drives) and experience coordinating in-person marketing activations (including experiential marketing.) - Experience working with languages other than English in any marketing capacity. - Good copywriting and editing skills and understand how to write in plain language to make complicated topics like Campaign Finance and elections easily understandable. PREFERRED QUALIFICATIONS - Functional knowledge of any language other than English, preferably Spanish, Cantonese, or Mandarin. - Experience working on multilingual marketing/advertising campaigns across a variety of marketing channels. - Strong video concepting background, with the ability to lead ideation for explainer and creative videos. - Previous experience managing a large team of content creators. - Working knowledge of SEO and web UX best practices. - Experience working with paid vendors on large projects with multiple stakeholders. - Understanding of governmental culture, campaign finance, political campaigns, and/or good government organizations. ANALYST CFB AL 2&amp;3 ONLY - 0660A<h4>Minimum Qualifications</h4>A bachelor’s degree from an accredited college including or supplemented by at least twelve-semester credits (or the equivalent of twelve-semester credits) in accounting, auditing, business or public administration, computer science, economics, finance, statistics, graphic design, personnel or human resources administration, user experience design, or a closely related area of study and one year of satisfactory full-time experience in accounting, auditing (including compliance or investigative auditing), business or public administration, business analysis, computer science, database administration, economics, finance, fiscal or economic management or research, statistics, graphic design, personnel or human resources administration, user experience design, or a closely related field; or A four-year high school diploma or its educational equivalent and five years of experience as described in “1” above; or Education and/or experience equivalent to “1” above.<h4>Public Service Loan Forgiveness</h4> As a prospective employee of the City of New York, you may be eligible for federal loan forgiveness programs and state repayment assistance programs. For more information, please visit the U.S. Department of Education’s website at <a href="https://studentaid.gov/pslf/" target="_blank">https://studentaid.gov/pslf/</a>. <h4>Residency Requirement</h4> New York City residency is generally required within 90 days of appointment. However, City Employees in certain titles who have worked for the City for 2 continuous years may also be eligible to reside in Nassau, Suffolk, Putnam, Westchester, Rockland, or Orange County. To determine if the residency requirement applies to you, please discuss with the agency representative at the time of interview. <h4>Additional Information</h4>The City of New York is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, veteran status, gender identity, or pregnancy.

New York City Campaign Finance Board

Associate Director Of Digital Communications

Senior Group Director, Watches and Fine Jewelry Retail, East CoastAt CHANEL, we are focused on creating an inclusive culture that nurtures personal growth, contributing to collective progress. We believe the uniqueness of each individual increases the diversity, complementarity, and effectiveness of our teams. We strongly encourage your application, as we value the perspective, experience, and potential you could bring to CHANELAbout The Role:CHANEL is looking for a Senior Group Director of Retail for its Watches and Fine Jewelry (WFJ) activities on the East Coast. The role will be based in New York and report to the Head of Sales and Distribution for Watches and Fine Jewelry.In a context of high growth ambition for the WFJ Division in the US market, our must have and priority is to “Drive Scale”, while maintaining an exceptional level of image and service, through a brand and client-centric approach in all points of distribution.The core mission of this newly created role will be to lead the development of our WFJ business and teams in the region: the Head of Boutique (HOB) of our WFJ NY Flagship boutique will report directly to him/her. WFJ Associate Directors and Category Managers in the region will also function with a dotted line. Additionally, the Regional’s direct team will include a Group Director, East Coast to oversee all Strategic Account Management &amp; Partnerships including Fashion, Multi Brand Business (MBB) and Multi Brand Select (MBS) across total distribution except for Specialty Retailers.&nbsp; The other essential mission will be to partner closely with Fashion Leadership to grow the business penetration through WFJ focus and expertise across the Fashion network, including Fashion boutiques, Fashion MBB and WFJ MBS Point of Sale (POS) while ensuring an exceptional and seamless client journey.The role will also work in close partnership with the Senior Manager in charge of the Specialty Retailer distribution in the Region (MBR).This exceptional leader will partner closely with their peer, the Senior Group Director, WFJ Retail West Coast, to drive consistency in strategy, leadership as well as network development and harmonization as we strive to responsibly grow &amp; expand WFJ penetration.This role requires an ability to be agile with a strong aptitude for elevating the internal and external Client experience. The&nbsp;retail&nbsp;environment is filled with interesting challenges, and we seek a transformational leader to help continuously evolve CHANEL’s&nbsp;WFJ retail organization.Our ideal candidate will have minimum 12 years of retail leadership and/or account development experience, ideally with expertise in the East Coast Region, have a passion for people leadership and business development across all channels and products categories, be comfortable with collaboration and cross-divisional partnership, as well as have an excellent client service mindset.What Impact You Can Create:<ul><li>Drive scale and grow WFJ business across all segments (Watches/Fine Jewelry/High Jewelry (HJ), through direct leadership of WFJ network and leveraging engagement of Fashion and WFJ partners, to reach short- and long-term growth ambition. Facilitate dialogue between WFJ Heads of Boutiques and Merchandising &amp; Planning Teams to define and follow up sales goals, as well as other KPIs (recruitment / retention / conversion, data capture, ...) for the East Coast region.</li><li>Act as the voice of WFJ on the East Coast, making recommendations to best support all aspects of the retail business while working with the Head of Sales and Distribution to set strategic objectives and vision for WFJ in the region to drive focus on Client and commercial KPIs</li><li>Liaise with People &amp; Organization (P&amp;O) partners on recruitment and development of the retail teams.</li><li>Strong collaboration with counterparts from Fashion and Fragrance &amp; Beauty, as well as WFJ MBR to ensure seamless and consistent client experience across all touch points.</li><li>Partner with key stake holders from WFJ and Fashion to continue network optimization, including WFJ addition to Fashion MBB locations. Evaluate best WFJ business model and assortment for all department store locations.</li><li>Champion a client-centric and service focused mindset across all levels of our WFJ Boutique organization and beyond, striving for a harmonized and symbiotic distribution network with a seamless client journey.</li><li>Galvanize your WFJ Boutique and Fashion leaders around our vision and ensure a clear understanding of CHANEL’s priorities and strategic focuses to enable and empower them at the Boutique level.</li><li>Work in partnership with the local High Business Development Team to define an implement a strategic High End Business Development plan and elevated client journey, supporting all distribution channels.</li><li>Identify local industry and market trends, maintaining keen awareness of industry partner and competitor movements and activities on the East Coast</li><li>Encourage individual empowerment and employee development by being a hands-on visible leader fostering both a learner’s mindset and a culture of inclusion and continuous improvement.</li><li>Provide consistent vision on talent evaluation and performance management across all boutiques to ensure consistency with CHANEL brand values, driving leadership development and succession planning.</li><li>Champion and drive D&amp;I initiatives in partnership with D&amp;I leadership and HRBPs</li><li>Focus on aligning and reinforcing policies and best practices for WFJ Boutiques through coordination and creating consistency and supporting HOBs to drive their business. Instill an operational mind-set, and show visible support for operational efficiency, strengthening partnerships across all Boutique functions. Partner with stakeholders to identify opportunities to improve process efficiency that will enhance client experience and/or profitability. Support a permanent improvement of our policies and procedures in partnership with the Retail Operations teams, at Boutique and Corporate level.</li><li>Ensure compliance with all internal and external constituents on areas such as: loss prevention, anti-diversion, employment laws, privacy laws, inventory counts, etc.</li><li>Identify educational needs and partner with the Group Director of Education to map out the annual education plan for the East Coast region.</li><li>Support any Boutique opening or renovation in the region. Support repair and maintenance follow up, as well as the implementation of new tools and systems, to help HOBs and Boutique teams focus on clients and sales.</li><li>Reinforce VM compliance and accountability for all POS within the East Coast region.&nbsp; Coordinate training and support if necessary.</li><li>Support Events and key Brand moments.</li><li>Regular in boutique presence.</li><li>Partner with Head of Sales and Distribution in the relationship management of corporate executives for Department Stores (Saks Fifth Ave., Neiman Marcus, Bergdorf Goodman, Nordstrom, Bloomingdales)</li></ul>You Are Energized By: <ul><li>The history and heritage of The House of CHANEL</li><li>The idea of driving scale for WFJ business in the US Region</li><li>Building collaborative partnerships</li><li>Fostering a meaningful and exceptional client&nbsp;experience&nbsp;centered around inclusion and connection.</li><li>Being comfortable with complexity and change</li><li>Creativity and innovation by testing, learning, and taking risks.</li></ul>Position Logistics:<ul><li>Minimum of 12 years of leadership in a multi-boutique or store environment and/or account development experience</li><li>Bachelor’s degree or equivalent experience preferred.</li><li>Located in New York with ability to frequently travel up to 50% – the position entails frequent and extensive travel, including at times, international travel.</li><li>Partially Remote: Role requires a minimum of three days in-person office presence at the designated location/office.</li><li>Must be able to use MS Office applications – Word, Excel, and Power Point to a competent standard.</li></ul>Additional Information:The anticipated base salary range for this position is $175,000 - $225,000. Base salary is one component of the total compensation for this position. Other components will include additional compensation, benefits and perks.Chanel is a private company whose values are grounded in creating the conditions for people to perform at their best and feel fulfilled and confident in their work. We offer a unique work environment where individuals are encouraged to better understand the brand, the business, and motivations, so that together we can unlock the possibilities of growth. This is reflected in:Diversity and Inclusion:<ul><li>At CHANEL, we are intentional in promoting Diversity &amp; Inclusion. We foster respect, empathy, and dignity for all.&nbsp; We believe strongly that the diversity of our people across the full spectrum of human differences is essential to our organization and the connections we have with each other and our clients.</li><li>We offer Employee Resource Groups in the US that are voluntary, open to all, employee-led groups formed around a shared identity or lived experience, whose aim is to foster a diverse, inclusive, and equitable community aligned with the values and missions of the communities they support.</li></ul>Chanel Community:<ul><li>CHANEL Community empowers our employees to channel their passions, talents and sense of purpose to contribute to and learn from our communities.</li><li>Employees are encouraged to take time off annually to volunteer through CHANEL Community. CHANEL also matches employee donations to select charitable organizations.</li></ul>Fondation Chanel<ul><li>Since 2011, Fondation CHANEL’s mission is for women and girls to be free to shape their own destiny.&nbsp; Through multi-year partnerships with financial and technical support, Fondation CHANEL is committed to improving the safety and autonomy of women and adolescent girls around the world, impacting over a million women and girls in its first 10 years.&nbsp;&nbsp;&nbsp;</li><li>For more information, please navigate to the Fondation Chanel website here</li></ul>Sustainability:<ul><li>CHANEL Mission 1.5° is our climate action plan. It is focused on transforming the business in line with the ambitions of the Paris Agreement on climate change to limit the average global mean temperature increase to 1.5 degrees Celsius above preindustrial levels.</li><li>Employees are encouraged to contribute to our US Sustainability efforts at the corporate level and within the divisions, through organized taskforces and initiatives.</li></ul>Arts and Culture:<ul><li>We are committed to extending our legacy of cultural engagement. Global support includes the CHANEL Culture Fund, which supports a select group of leading art culture institutions across the globe, and the CHANEL Next Prize for the next generation of creative talent.&nbsp; US support currently includes Annual sponsorship of the MoMA film program, Tribeca Film Festival programs and Through Her Lens, Support of the Academy Gold Fellowship for Women and Sponsorship of the BAAND Together Dance Festival at Lincoln Center.</li></ul>Career and Leadership Development:<ul><li>We have dedicated in-house teams focused on supporting the onboarding of employees, developing leadership skills via custom programs like Imagine Chanel People, Heart of Leadership and group and individual coaching, and blended online and live classes offered on our Bloom platform and by skilled trainers, such as Shape Your Career, to develop career building skills.</li></ul>*Chanel, Inc. reserves the right to edit, change, or make exceptions on designations where circumstances where deemed appropriate.

Senior Group Director, Watches & Fine Jewelry Retail, East Coast

Senior Group Director, VIC &amp; Client DevelopmentAt Chanel, we are focused on creating an inclusive culture that nurtures personal growth, contributing to collective progress. We believe the uniqueness of each individual increases the diversity, complementarity and effectiveness of our teams. We strongly encourage your application, as we value the perspective, experience and potential you could bring to CHANEL.About the role:CHANEL is looking for a Senior Group Director, VIC &amp; Client Development to join our New York Home Office Team in New York City. You will play a key leadership role within the team by managing, strategizing, evolving, and enhancing CHANEL’s Top Client program, engaging with teams at all levels and departments across the organization, and directly engaging with Top Clients.In this role you will partner closely with Head of the VIC &amp; Client Development team as well as with the Specialist and Managers on the team in the strategy and management of Top Client engagement, specifically focusing on the ways in which CHANEL’s Top Client program impacts the U.S. Fashion Division and the goals of the greater organization. &nbsp;The individual in this role will also glean insights from KPI measurement and analyses performed by the team, as well as other teams within the organization, to be able to identify risks and opportunities and develop strategic proposals and action based upon these assessments. Our ideal candidate will have experience within a Top Client, CRM, or Luxury Hospitality program, a deep understanding of luxury service and product, a history of managing people and a passion for team development, an proven ability and desire to entertain and socialize amongst diverse set of Top Clientele, a strong skillset when it comes to problem solving with a client-centric approach, and a strategic and analytical mindset.What impact you can create at CHANEL:<ul><li>You will have a core strength in assessing business opportunities and risks related to Top Client activity and engagement, strategizing creative solutions</li><li>You will have a unique opportunity to impact and deepen relationships with Top Clients from around the US market with a particular focus on a refined approach commensurate with brand image and values.&nbsp;</li><li>In this role you will have an impact on the business through a principal focus on the Top Client journey in partnership with boutique leaders, as well as overall management of client experiences and engagement opportunities; you will own specific ROI &amp; KPIs of Top Client engagement that highlight contributions to organization goals</li><li>You will be a strong people manager with a passion for identifying and developing talent and an understanding of structure and delegation that yields max efficiency.</li><li>An exciting aspect of the work is also your ability to partner with global teams to align on strategic initiatives and program enhancements, leading communication of US strategic points of view, local client complexion, and market context with global counterparts.</li><li>You will be able to fully develop, lead, execute and host Top Client experiences in partnership with your team. </li><li>You will have a deep understanding of Top Client socio-cultural nuances from market to market across the US and adapt strategy accordingly.</li><li>You will routinely meet with our regional boutique teams, learning and collaborating with network boutique leaders and teams to refine the local Top Client journey at Chanel US and empower teams to deepen client relationships via engagement levers</li><li>You will oversee the team budget, identify risks and opportunities in a communicative, systematic, organized, and agile way</li><li>You will partner with fashion and boutique leaders to host, entertain and engage VIC clients both domestically and internationally</li><li>You will understand the retail environment/landscape intimately and be able to dynamically adapt to the needs of our boutique teams in times of change</li><li>You will represent the team on the client centric, strategic elements of creating best-in-class luxurious client events and experiences domestically and internationally in close partnership with our US events team</li><li>You will enjoy being a key strategic partner and working collaboratively with team; prioritize being a team player and putting Top Clients first &nbsp;</li><li>You will collaborate with key home office partners to develop synergies and connect dots on divisional goals including but not limited to: Boutique leadership, Client Intelligence, Events, Strategy, Merchandising, and Ops teams</li></ul>You are energized by:<ul><li>Working in a highly collaborative and dynamic environment; embracing change and being both creative and agile.</li><li>Interacting with and engaging Top CHANEL Clients</li><li>Having a deep appreciation and understanding the brand’s commitment to Arts and Culture and CSR initiatives</li><li>Navigating complexity, being a strong team leader who leads with empathy and humanity, contributing to our company culture and supporting colleagues and team members in times of transformation and change</li><li>Innovating and taking initiative; self-starting and proposing transformative solutions to senior management&nbsp;</li><li>Understanding the key balance between quantitative/qualitative approach to Top Client strategy</li><li>An exceptionally high attention to detail and organization</li><li>Problem-solving creatively and communicating in a compelling way to a variety of different audiences</li><li>Zooming out to understand how the team’s work impacts big picture and division/company vision and priorities while being extremely detail oriented</li><li>Connecting the dots on challenges, bringing a key eye for details and expert problem perception</li><li>Prioritizing the importance of discretion and confidentiality when dealing with data</li></ul>What you will bring to the team:<ul><li>Unique understanding of Top Client landscape in the US with specific established relationships with top luxury fashion clientele</li><li>Highly skilled with Microsoft Office Suite (Excel, PPT etc.) with specific ability to build compelling, concise, and engaging decks with key insights based upon data that can be cogently argued and defended</li><li>A very strong analytical skillset and comfortability working with data and numbers, relating Top Client activity to company and division goals</li><li>Experience in CRM/Marketing a plus</li><li>Experience in Luxury Hospitality a plus</li><li>Experience within or adjacent to Business Strategy/Consulting a plus</li><li>Fluency in French or Mandarin a plus!</li></ul>Position Logistics:<ul><li>Minimum 10 years of relevant experience </li><li>Bachelor’s degree required</li><li>Location: New York, NY</li><li>Up to 30-40% travel required (both domestic and international)</li><li>Partially Remote: Role requires a minimum of three days in-person office presence at the designated location/office.</li></ul>What skills you will learn?<ul><li>Exciting opportunities to lead and manage, strategize, implement initiatives, and engage clientele across the CHANEL VIC client lifecycle</li><li>Partner to gain deep understanding of retail environments and in-boutique VIC services and approach.</li><li>Travel both internationally and domestically to host and steward best in class, luxurious client events and experiences</li><li>Highly visible and collaborative role—working with a wide variety of teams and levels across the organization</li><li>Opportunity to be a leader on a team in a dynamic and fast-paced environment with strong business impacts.</li><li>Opportunity to exercise both analytical skill-set and strong social/’people’ skills in one role</li><li>Opportunity to deepen relationships with global teams as well as international teams from CHANEL around the world, understanding how to connect the dots divisionally, regionally, and globally</li><li>Opportunities for visibility to senior leadership both within US and global offices.</li><li>Direct leader committed to individual development.</li></ul>Compensation:<ul><li>The anticipated base salary range for this position is 175,000 through 200,000. Base salary is one component of the total compensation for this position. Other forms of variable pay [may/will] be offered for this position. Other components [may/will] include bonus potential, benefits, and/or perks.</li></ul>Benefits and Perks:<ul><li>Wellbeing resources include dedicated paid time off for wellbeing (Please select appropriate time off for your role: 2-week August Office Closure OR Wellbeing Days in Retail) and a Wellbeing fund&nbsp;</li></ul><ul><li>Family and care giving benefits (inclusive of parental leave, fertility support, MilkStork, and Care.com Membership)</li></ul><ul><li>Generous paid time off policies to include vacation, holiday, sick and volunteer days&nbsp;</li></ul><ul><li>401Kand other incentives&nbsp;</li></ul><ul><li>Robust healthcare offerings; medical, dental, vision, MDLIVE (virtual care), One Medical, Flexible Spending Accounts (Health Care &amp; Dependent Care), Health Savings Account and Employee Assistance Program</li></ul><ul><li>Life insurance, Accidental Death &amp; Dismemberment, Short Term Disability, Long Term Disability, Health Advocate, International Business Travel Accident &amp; Medical, and Commuter Transit &amp; Parking</li></ul>Additional Information:Chanel is a private company whose values are grounded in creating the conditions for people to perform at their best and feel fulfilled and confident in their work. We offer a unique work environment where individuals are encouraged to better understand the brand, the business, and motivations, so that together we can unlock the possibilities of growth. This is reflected in:Diversity and Inclusion:<ul><li>At CHANEL, we are intentional in promoting Diversity &amp; Inclusion. We foster respect, empathy and dignity for all.&nbsp; We believe strongly that the diversity of our people across the full spectrum of human differences is essential to our organisation and the connections we have with each other and our clients.&nbsp;</li></ul><ul><li>We offer Employee Resource Groups in the US that are voluntary, open to all, employee-led groups formed around a shared identity or lived experience, whose aim is to foster a diverse, inclusive, and equitable community aligned with the values and missions of the communities they support.</li></ul>Chanel Community:<ul><li>CHANEL Community empowers our employees to channel their passions, talents and sense of purpose to contribute to and learn from our communities.</li></ul><ul><li>Employees are encouraged to take time off annually to volunteer through CHANEL Community. CHANEL also matches employee donations to select charitable organizations.</li></ul>Sustainability:<ul><li>CHANEL Mission 1.5° is our climate action plan. It is focused on transforming the business in line with the ambitions of the Paris Agreement on climate change to limit the average global mean temperature increase to 1.5 degrees Celsius above preindustrial levels.</li></ul><ul><li>Employees are encouraged to contribute to our US Sustainability efforts at the corporate level and within the divisions, through organized taskforces and initiatives.</li></ul>Arts and Culture:<ul><li>We are committed to extending our legacy of cultural engagement. Global support includes the CHANEL Culture Fund, which supports a select group of leading art culture institutions across the globe, and the CHANEL Next Prize for the next generation of creative talent.&nbsp; US support currently includes Annual sponsorship of the MoMA film program, Tribeca Film Festival programs and Through Her Lens, Support of the Academy Gold Fellowship for Women and Sponsorship of the BAAND Together Dance Festival at Lincoln Center.</li></ul>Fondation Chanel:<ul><li>Since 2011, Fondation CHANEL’s mission is for women and girls to be free to shape their own destiny.  Through multi-year partnerships with financial and technical support, Fondation CHANEL is committed to improving the safety and autonomy of women and adolescent girls around the world, impacting over a million women and girls in its first 10 years. </li></ul><ul><li>For more information, please navigate to the Fondation Chanel website here</li></ul>Career and Leadership Development:&nbsp;<ul><li>We have dedicated in-house teams focused on supporting the onboarding of employees,developing leadership skills via custom programs like Imagine Chanel People, Heart of Leadership and group and individual coaching, and blended online and live classes offered on our Bloom platform and by skilled trainers, such as Shape Your Career, to develop career building skills.</li></ul>*Chanel, Inc. benefits and perks are dependent on eligibility and subject to modification by Chanel at any time.

Senior Group Director, VIC & Client Development

You Lead the Way. We’ve Got Your Back.With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our&nbsp;company values&nbsp;and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.Join Team Amex and let's lead the way together.How we serve our customers is constantly evolving and is a challenge we gladly accept. Whether you’re finding new ways to prevent identity fraud or enabling customers to start a new business, you can work with one of the most valuable data sets in the world to identify insights and actions that can have a meaningful impact on our customers and our business. And, with opportunities to learn from leaders who have defined the course of our industry, you can grow your career and define your own path. Find your place in risk and analytics on #TeamAmex.The Operational Risk Management (ORM) team facilitates and monitors the implementation of effective operational risk management programs throughout the organization, and oversees risk ownership throughout business units, products, and processes. The objective of the ORM Issues &amp; Events team is to define and maintain the issues and events frameworks and programs across the enterprise.&nbsp;&nbsp;ORM is looking for a Director of Issues &amp; Events Program Strategy to partner with a diverse team of high-performing professionals focused on ensuring effective operational risk management is embedded in the day-to-day operations of our organization. It will involve extensive collaboration with multiple partners across numerous business units, functional areas, and geographies.&nbsp;&nbsp;How will you make an impact in this role?The Director, Issues &amp; Events Program Strategy will:<ul><li>Drive the implementation of strategic issues and events frameworks and programs across the enterprise </li><li>Partner with VP of Issues and VP of Events and their teams to provide support with critical initiatives</li><li>Provide SME input/requirements into the capabilities and technology that supports issues and events management</li><li>Provide SME input into the Learning, Development &amp; Communications plans to educate stakeholders on issues and events management</li><li>Develop and maintain a robust process for reporting to internal stakeholders, committees and regulatory bodies, as needed</li><li>Challenge and validate the first line’s issues and events data inputs including the root causes and adequacy of remediation efforts&nbsp;</li><li>Perform ad hoc analysis to support senior management informed decision making</li><li>Influence senior stakeholders to align on strategic programs and role expectations across the enterprise</li></ul>&nbsp;Qualification<ul><li>Experience&nbsp;in operational risk management (e.g., within Risk and/or Internal Audit function) and understands critical operational risk management&nbsp;lifecycle activities</li><li>Experience in at least one of the following: Defining and maintaining the scope of issues and events within an enterprise framework; Managing and maintaining the technology and processes to record, manage and report issues; Providing guidance to business unit on how to identify, root cause and log operational risk issues; Prioritizing operational risks to ensure root cause analysis and remediation efforts focus on the most impactful issues; Educating stakeholders in the business on operational risk issues and event management and providing feedback on their reports and remediation plans </li><li>In depth knowledge of regulatory frameworks specific to systemically important banks (e.g., Basel III, stress testing and capital adequacy requirements)</li><li>Strong analytical and problem-solving skills, with an ability to analyze data, identify trends, and evaluate risk scenarios effectively</li><li>Excellent qualitative analytical skills</li><li>Excellent project management skills</li><li>Excellent communication and interpersonal skills, with an ability to interact and obtain buy-in from senior BU/tech counterparts</li><li>Proven experience in process governance, with a track record of establishing and overseeing robust decision-making processes that align with policies, regulatory frameworks and operational standards</li></ul>Salary Range: $130,000.00 to $205,000.00 annually + bonus + equity (if applicable) + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers/Employees - Click here to view the “Know Your Rights” poster and the&nbsp;Pay Transparency Policy Statement.If the links do not work, please copy and paste the following URLs in a new browser window:&nbsp;<a href="https://www.dol.gov/agencies/ofccp/posters&nbsp;to" target="_blank">https://www.dol.gov/agencies/ofccp/posters&nbsp;to</a> access the three posters.*Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.

American Express

Director - ORM Issues & Events Program Strategy

You Lead the Way. We’ve Got Your Back.With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.Join Team Amex and let's lead the way together.The U.S. Consumer Services Team is responsible for our suite of consumer products, services, and experiences in the U.S., including our premium, cobrand, cash back, and lending portfolios, Membership Rewards, Global Travel &amp; Lifestyle Services, the Centurion Lounge network, our Global Dining and Resy businesses, U.S. Consumer Banking, and best-in-class marketing programs across customer, prospect, and partner channels. The USCS team is focused on making membership an indisputable competitive advantage and helping each other become better leaders every day.The objective of the US Consumer Services Control Management Issues, Events &amp; Remediation team is to ensure timely identification, response, and resolution of risk events and issues to minimize impact, as well as to prevent recurrence through effective remediation and lesson learning.We're looking for a Director to lead a diverse team of high-performing professionals focused on ensuring control management is embedded in the day-to-day operations of our organization. It will involve extensive collaboration with multiple partners across numerous business units, functional areas, and geographies.In this role you will be responsible for:<ul><li>Scope, triage (prioritize), and support remediation of issues by influencing the Business Unit, who own and execute issue/Operational Risk Event (ORE) remediation</li><li>Investigate and conduct root cause analysis to address repeated issue types</li><li>Perform quality assurance on documentation of issue/ORE type, urgency, severity/impact (e.g., impact analysis), and investigate as necessary to understand and address the root causes</li><li>Oversee the remediation process, including tracking progress, validate resolution efficacy, and communicate status updates to stakeholders to embed accountability along the process, collaborating with other Operational Risk Management (ORM) teams as necessary</li><li>Document and maintain records of issues/OREs and remediations to ensure transparency and accountability in the issue management process</li><li>Analyze trends in issues and events to identify potential systemic risks or control weaknesses within BU processes</li><li>Support and oversee the End-to-End (E2E) issue resolution process, embedding accountability and ensuring lessons learned are integrated into future ORM practices</li><li>Perform sample testing of issues to ensure resolution is complete and effective</li><li>Engage with key stakeholders, including business unit leaders, compliance officers, and regulatory bodies, to facilitate effective issue management and resolution</li><li>Prepare and present detailed reports on issue status, trends, and outcomes to senior management and governance committees</li></ul>Required Qualifications:<ul><li>7+ Years experience in operational risk management (e.g., within Risk and/or Internal Audit function) Understanding of critical operational risk management lifecycle activities</li><li>Excellent project management, communication, and interpersonal skills, with an ability to interact and obtain buy-in from senior BU/tech counterparts</li><li>Expertise in process governance, with a track record of establishing and overseeing robust decision-making processes that align with policies, regulatory frameworks, and/or operational standards</li><li>Experience within financial services industry</li><li>Strong analytical and problem-solving skills, with an ability to analyze data, identify trends, and evaluate risk scenarios effectively</li><li>Demonstrated history and ability to manage large teams, spread over geographies and with varying backgrounds</li></ul>Preferred Qualifications:<ul><li>Bachelor's Degree in Finance, Business, Risk Mgmt., or related field; advanced degrees (e.g., MBA, MSc) or certifications are advantageous<ul><li>Experience in at least one of the following:</li><li>Scoping, prioritizing, and support remediation of operational issues</li><li>Investigating and conducting root cause analysis to address repeated operational risk issue types</li><li>Performing quality assurance on documentation of operational risk issues and events</li><li>Overseeing the remediation process for operational risk issues and events</li><li>Documenting and maintaining records of operational risk issues and events to ensure transparency and accountability</li><li>Supporting and overseeing the E2E issue resolution process, embedding accountability and ensuring lessons learned are integrated into future operational risk management practices</li></ul></li></ul>ORMCMSalary Range: $130,000.00 to $205,000.00 annually + bonus + equity (if applicable) + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers/Employees - Click here to view the “Know Your Rights” poster and the&nbsp;Pay Transparency Policy Statement.If the links do not work, please copy and paste the following URLs in a new browser window:&nbsp;<a href="https://www.dol.gov/agencies/ofccp/posters&nbsp;to" target="_blank">https://www.dol.gov/agencies/ofccp/posters&nbsp;to</a> access the three posters.

Director- Issues, Events, and Remediation

Job description Our purpose – Opening up a world of opportunity – explains why we exist. Here at HSBC we use our unique expertise, capabilities, breadth and perspectives to open up new kinds of opportunity for our more than 40 million customers. We’re bringing together the people, ideas and capital that nurture progress and growth, helping to create a better world – for our customers, our people, our investors, our communities and the planet we all share.The role holder's principal accountability would be to design and execute internal and external communications plans to support business activities, in line with HSBC policies. Communications team would support internal communications for employees as well as external communications for a variety of audiences. The role would report to a senior communications professional, though may also report to Business or Project managers when supporting particular campaignsAs our Communication Associate Vice President you will:<ul><li>Use insight and engagement of stakeholders in determining communication needs</li><li>Design communications plans to support business activities and strategies</li><li>Participate in communication campaigns and projects to support business activities and strategies</li><li>Create engaging content in line with HSBC values and ensure alignment with Global policies</li><li>Ensure effective communication of HSBC priorities, company purpose and business activities to diverse audiences</li><li>Execute communications strategies internally and externally</li></ul>For this role, HSBC targets a pay range between $82,600 and $123,900.The final fixed pay offer will depend on the candidate and a number of variables, including but not limited to, role responsibilities, skill set, depth of experience and education, licensing/certification requirements, internal relativity, and specific work location.At HSBC, our overall goal is to provide a competitive Total Reward Package, with an appropriate mix of fixed pay, and variable pay, as part of an employee’s overall total compensation and benefits. Variable pay generally takes the form of discretionary, annual awards (sometimes referred to as a “bonus”). Additionally, HSBC offers a wide range of competitive and flexible benefits designed to help you improve your health and well-being, finances, and lifestyle. Requirements You´ll likely have the following qualifications to succeed in this role:<ul><li>At least 5-7 years of experience working with senior level executives in an administrative capacity</li><li>Excellent written and oral communication skills.</li><li>Advanced knowledge in MS Office, Canva and any editorial program</li><li>Excellent organizational skills.</li><li>University degree or equivalent</li><li>Excellent knowledge of various computer applications.</li><li>Experience working in the financial services industry is preferred, but not required to be successful</li><li>Excellent typing, customer service, problem-solving, and organizational skills</li></ul>In compliance with applicable laws, HSBC is committed to employing only those who are authorized to work in the U.S. Applicants must be legally authorized to work in the U.S. as HSBC will not engage in immigration sponsorship for this position.As an HSBC employee, you will have access to tailored professional development opportunities to ensure you have the right skills for today and tomorrow. We offer a competitive pay and benefits package including a robust Wellness Hub, all in a welcoming, diverse and inclusive work environment. You will be empowered to drive HSBC’s engagement with the communities we serve through an industry-leading volunteerism policy, a generous matching gift program, and a comprehensive program of immersive Sustainability and Climate Change Initiatives. You’ll want to join our Employee Resource Groups as they play a central part in life at HSBC, including the development of our employees and networking inside and outside of HSBC. We value difference. We succeed together. We take responsibility. We get it done. And we want you to help us build the bank of the future!All qualified applicants will receive consideration for employment without regard to age, ancestry, color, race, national origin, ethnicity, disability or medical condition, genetic information, military or veteran service, religion, creed, sex, gender, pregnancy, childbirth, caregiver status, marital status, citizenship or immigration status, sexual orientation, gender identity or expression or any other trait protected by applicable law.

HSBC

Communication Associate Vice President

Job description Our purpose – Opening up a world of opportunity – explains why we exist. Here at HSBC we use our unique expertise, capabilities, breadth and perspectives to open up new kinds of opportunity for our more than 40 million customers. We’re bringing together the people, ideas and capital that nurture progress and growth, helping to create a better world – for our customers, our people, our investors, our communities and the planet we all share. International Subsidiary Banking (“ISB”) provides banking coverage to the subsidiaries of Commercial Banking (CMB) clients within the Corporate segment. The ISB strategy is to provide consistent, in-depth and dedicated coverage across the HSBC network with the end goal to deepen our relationship with our clients. The ISB business is a significant contributor of revenue to CMB and consists of a network of dedicated bankers across more than 50 countries managing over 35,000 subsidiary client relationships. The ISB Senior Relationship Manager a portfolio of ISB customers, with accountability for sales, service, risk and operational delivery. As our Senior Relationship Manager&nbsp; you will: &nbsp;<ul><li>Be the go-to advisor for acquiring, retaining and growing ISB Commercial Banking customer relationships Report to the Co-Head of the Eastern Region with coverage including New York, the broader Tri-State Area and DMV region (D.C. Maryland and Virginia), as well as responsibility for the Indian corridor and the Industrials Sector Coverage. To thrive in this job, you’ll need a proven understanding of commercial lending and risk assessment </li><li>Be familiar with a CRM tool and the technical and personal details it takes to manage many stakeholders through a complex international decision-making process </li><li>Develop effective strategies to manage customer relationships, anticipate customer needs and provide a superior quality service to position HSBC as the market leader in this segment&nbsp; </li><li>Work to build existing and win new long-term customer relationships </li></ul>For this role, HSBC targets a pay range between $155,700.00 and $233,600.00 The final fixed pay offer will depend on the candidate and a number of variables, including but not limited to, role responsibilities, skill set, depth of experience and education, licensing/certification requirements, internal relativity, and specific work location. At HSBC, our overall goal is to provide a competitive Total Reward Package, with an appropriate mix of fixed pay, and variable pay, as part of an employee’s overall total compensation and benefits. Variable pay generally takes the form of discretionary, annual awards (sometimes referred to as a “bonus”). Additionally, HSBC offers a wide range of competitive and flexible benefits designed to help you improve your health and well-being, finances, and lifestyle. Requirements You´ll likely have the following qualifications to succeed in this role: <ul><li>Direct experience with Indian large corporate clients required </li><li>Strong credit assessment and analysis skills, particularly with regard to more complex and structured facilities, with prior credit experience required </li><li>Minimum of 10 years of experience in managing commercial relationships, preferably with international needs&nbsp; </li><li>Minimum of 15 years of banking experience </li><li>Proven ability in identifying and meeting customer needs through matching a broad range of products and services&nbsp; </li><li>Develop effective strategies to manage customer relationships, anticipate customer needs and provide a superior quality service to position HSBC as the market leader in this segment </li><li>Build existing and win new long-term customer relationships </li><li>Collaborate with product partners to identify and match customer needs with relevant expertise; notably with Global Trade &amp; Receivables Finance, </li><li>Global Payments Services, Global Banking &amp; Markets, Global Private Banking and Global Asset Management </li><li>High level of business acumen and commercial awareness, including economic, cultural, procedural and regulatory issues&nbsp; </li><li>Excellent range of communication skills, including written, verbal, and the ability to deliver compelling presentations to both internal and external stakeholders </li></ul>In compliance with applicable laws, HSBC is committed to employing only those who are authorized to work in the U.S. Applicants must be legally authorized to work in the U.S. as HSBC will not engage in immigration sponsorship for this position. As an HSBC employee, you will have access to tailored professional development opportunities to ensure you have the right skills for today and tomorrow. We offer a competitive pay and benefits package including a robust Wellness Hub, all in a welcoming, diverse and inclusive work environment. You will be empowered to drive HSBC’s engagement with the communities we serve through an industry-leading volunteerism policy, a generous matching gift program, and a comprehensive program of immersive Sustainability and Climate Change Initiatives. You’ll want to join our Employee Resource Groups as they play a central part in life at HSBC, including the development of our employees and networking inside and outside of HSBC. We value difference. We succeed together. We take responsibility. We get it done. And we want you to help us build the bank of the future! All qualified applicants will receive consideration for employment without regard to age, ancestry, color, race, national origin, ethnicity, disability or medical condition, genetic information, military or veteran service, religion, creed, sex, gender, pregnancy, childbirth, caregiver status, marital status, citizenship or immigration status, sexual orientation, gender identity or expression or any other trait protected by applicable law.

Director, Relationship Manager

Job description Our purpose – Opening up a world of opportunity – explains why we exist. Here at HSBC we use our unique expertise, capabilities, breadth and perspectives to open up new kinds of opportunity for our more than 40 million customers. We’re bringing together the people, ideas and capital that nurture progress and growth, helping to create a better world – for our customers, our people, our investors, our communities and the planet we all share. Control, Monitoring &amp; Testing (CMAT) Generalist roles act as an independent Second Line of Defence (2LOD) function that undertakes risk-based monitoring and testing of processes and outcomes of First Line of Defence (1LOD) Compliance activities to provide assurance that the business is operating in line with relevant laws, regulations, principles, and HSBC Group standards and policies and to ensure that HSBC maintains effective compliance controls. They also perform deep-dive and thematic reviews on issues, opportunities and/or strategic change and may also carry out Stress Testing exercises. The remit may range from a small geographic area/country to global for a Function or Global Business Line. As our Vice President Risk and Compliance Assurance&nbsp; you will:<ul><li>Utilize SME knowledge in the compliance MAT risk environment to support the business, identify and make decisions on how to implement changes that mitigate risks that may result in the first and second Lines of Defence (1 &amp; 2LoD) performing their role more effectively</li><li>Support the design and maintenance of the monitoring methodology, standards, processes and procedures (and training thereof) for the Global RC Monitoring and Testing function and overseeing the development and maintenance of effective tools and technology to support the activity</li><li>Provide risk response capability to address emerging and ad hoc high risk events, global thematic risk priorities and supporting regional teams by helping complete M&amp;T work, in order to meet internal and regulatory expectations</li><li>Work closely with the System, Control and Analytics team (SCA), to help develop our predictive analytics capability, as well as leverage SCA in response to risk response events</li><li>Carry out thorough preparation and high-quality reviews of First Line of Defence (1LoD) controls</li><li>Foster a close working relationship with key stakeholders, including the Compliance teams, Monitoring Teams, COOs and other senior management in the business, including keeping abreast of key business, regulatory and industry developments and any changes to procedures and practices</li><li>Contribute to the preparation of compliance risk assessments, drawing on the experience and knowledge of the RC team and with the active participation of senior managers in the Business</li><li>Contribute to the preparation of monitoring plans and reviews for applicable business lines in sites</li><li>Contribute to the preparation of consolidated MI on the results of monitoring for senior managers in the Business</li><li>Contribute to the provision of education and support to monitoring specialists in risk assessments, planning and conducting reviews</li></ul>For this role, HSBC targets a pay range between $150000 and $200000. The final fixed pay offer will depend on the candidate and a number of variables, including but not limited to, role responsibilities, skill set, depth of experience and education. Requirements You´ll likely have the following qualifications to succeed in this role: <ul><li>Working knowledge or experience with the capital markets rules and regulations</li><li>Knowledge of banking and security businesses, products, operations, systems and organization</li><li>Understanding of all significant regulatory compliance requirements applicable to the businesses </li><li>Swap Dealer and Broker Dealer compliance control testing experience</li><li>Strong managerial, interpersonal, communications, analytical, organizational, project management and planning skills</li><li>Minimum of five to seven years proven and progressive financial services audit, operations, and/or compliance experience or equivalent</li><li>Bachelor’s degree in business,&nbsp;finance, related field or equivalent experience</li><li>Master’s degree preferred</li></ul> In compliance with applicable laws, HSBC is committed to employing only those who are authorized to work in the U.S. Applicants must be legally authorized to work in the U.S. as HSBC will not engage in immigration sponsorship for this position.As an HSBC employee, you will have access to tailored professional development opportunities to ensure you have the right skills for today and tomorrow. We offer a competitive pay and benefits package including a robust Wellness Hub, all in a welcoming, diverse and inclusive work environment. You will be empowered to drive HSBC’s engagement with the communities we serve through an industry-leading volunteerism policy, a generous matching gift program, and a comprehensive program of immersive Sustainability and Climate Change Initiatives. You’ll want to join our Employee Resource Groups as they play a central part in life at HSBC, including the development of our employees and networking inside and outside of HSBC. We value difference. We succeed together. We take responsibility. We get it done. And we want you to help us build the bank of the future! All qualified applicants will receive consideration for employment without regard to age, ancestry, color, race, national origin, ethnicity, disability or medical condition, genetic information, military or veteran service, religion, creed, sex, gender, pregnancy, childbirth, caregiver status, marital status, citizenship or immigration status, sexual orientation, gender identity or expression or any other trait protected by applicable law.

51 Leadership / Executive Board Jobs in Paramus, NJ 07652, USA