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Title: Director, Financial Aid
POSITION SUMMARY The Director of Financial Aid provides strategic leadership and oversight of all federal, state, and institutional financial aid programs. This role ensures compliance with applicable regulations, supports student access and success, and aligns financial aid operations with institutional enrollment and retention goals.
ESSENTIAL JOB FUNCTIONS/JOB DUTIES AND RESPONSIBILITIES Develops and implements financial aid policies and procedures to ensure compliance with federal, state, and institutional regulations. Oversees the awarding, disbursement, and reconciliation of Title IV, state, and institutional aid. Supervises and trains financial aid staff, ensuring cross-training and professional development. Monitors and manages the financial aid budget, including forecasting and fund utilization. Ensures compliance with Return of Title IV (R2T4), Satisfactory Academic Progress (SAP), and verification processes. Leads strategic initiatives to improve financial aid delivery and support enrollment management goals. Coordinates with Admissions, Registrar, and Student Accounts to ensure seamless student support.
Prepares and submits federal and state reports, including FISAP, IPEDS, and TBR extracts; maintains institutional eligibility through the Program Participation Agreement (PPA); develops the annual Cost of Attendance (COA); and serves as the institution’s Primary Destination Point Administrator (DPA) for federal financial aid systems. Collaborates with IT staff, computer programmers, and systems analysts to ensure financial aid systems are accurately configured, integrated, and maintained; communicates functional needs and participates in system testing, upgrades, and troubleshooting. Coordinates with external agencies (e.g., U.S. Department of Education, TSAC, auditors, scholarship providers) and consults with internal stakeholders to support compliance, program development, and institutional alignment. Participates in professional development activities and conferences to stay current with financial aid trends and regulations. Conducts financial aid workshops and counseling sessions for students and families. Performs internal audits and self-assessments to ensure compliance and readiness for external reviews.
REQUIRED QUALIFICATIONS Bachelor’s degree
Minimum 4 years in financial aid administration, with 3 years in a supervisory role
PREFERRED QUALIFICATIONS Master's degree
In depth knowledge of Title IV regulations and FERPA
Experience with financial aid systems (e.g., Banner)
KNOWLEDGE, SKILLS AND ABILITIES Comprehensive understanding of federal and state financial aid regulations and compliance frameworks. Familiarity with institutional policies and academic structures that influence financial aid eligibility. Working knowledge of student information systems and financial aid platforms (e.g., Banner). Awareness of data privacy standards and secure system access protocols. Strong analytical skills for interpreting regulations, managing budgets, and analyzing data. Effective communication skills for engaging with students, staff, external agencies, and technical teams. Leadership and team development skills to manage staff and foster collaboration. Technical fluency to translate operational needs to IT professionals and support system integration. Project management skills to lead initiatives and implement process improvements. Ability to interpret complex regulations and apply them to institutional practices. Ability to adapt to regulatory changes and evolving student needs. Ability to prioritize tasks and manage competing deadlines in a compliance-driven environment. Ability to work occasional evening and weekend hours if required. Ability to travel to conferences and partnership meetings.
Open Until Filled: Yes
Rate of Pay: $64,638.00 - $96,956.00 depending on experience
Special Instructions to Applicants: Unofficial transcripts are acceptable for the application process. Official transcripts are required upon hire. Applicants may be subject to a background check.

Motlow State Community College


      Director, Financial Aid
    

MOTLOW STATE COMMUNITY COLLEGE
is accepting applications for the following position:
Director of Admissions &amp; Records - Registrar


Campus: Moore County
Position number: B99887
Salary: $73,359 to $76,359&nbsp;&nbsp;&nbsp;&nbsp;
Motlow State is located in the beautiful rolling hills of middle Tennessee and has four campuses that serve students from eleven counties.&nbsp; We offer a comprehensive benefits package that includes an excellent retirement package from the state of Tennessee, 401K plan with match, thirteen paid annual holidays in addition to annual and sick leave days, health and dental insurance, tuition discounts, and state employee discounts. Motlow positions are contingent upon funding availability and budget approval.

General Function:&nbsp;
Responsible for the development and administration of comprehensive admissions, enrollment, and academic record keeping programs and for overseeing the activities of the Admissions and Records office in support of Motlow State Community College mission and Strategic Plan. Responsible for the recommendation and implementation of appropriate admissions and enrollment management policies and decisions to staff in the delivery of direct client services related to college admissions, grades, academic records, registration, enrollments, graduation, and Tennessee Board of Regents (TBR) compliance
Minimum Qualifications:
Bachelor’s Degree earned from a regionally accredited institution with at least 5 years of experience in admissions or enrollment management.
Preferred Qualifications:&nbsp; 
Master’s degree earned from a regionally accredited institution in Higher Education, Student Affairs, Student Success, or related field with seven (7) years prior experience in higher education or enrollment management.
Major Duties and Responsibilities:
<ul>
<li>Provide leadership, direction, guidance, development, oversight, unit budget management, and policy formation for the Admissions and Records unit; Recruit, train, supervise, train, and support other members of the Admissions and Records team; Ensure compliance with TBR, MSCC, THEC, and other applicable agencies policy</li>
<li>Oversees, delivers, and manages all aspects of credit student enrollment and registration program.</li>
<li>Provides interpretation and oversight of federal, state, and internal regulations to ensure compliance with federal, state, and internal rules related to admissions, enrollment, state funding reporting and immigration status determination for international students. Effectively communicates with and informs international students about the admission process; complete I-20’s for all international students; maintain all records; PDSO for SEVIS.</li>
<li>Administers the preparation of all internal and external student enrollment reports for the institution and TBR to meet all internal and external reporting and audit requirements. Assures the integrity of the college’s applicant, student and graduation databases</li>
<li>Analyzes the effectiveness and success of departmental policies, programs and outcomes. Makes recommendations for needed changes to support the college mission and goals</li>
<li>Coordinates, oversees, and/or performs all tasks that are necessary to achieve successful enrollment, registrations, and graduation throughout the year at all locations by maintaining validation screens and building beginning of term rules</li>
<li>Oversees the duties of evaluating transcripts, graduation evaluations, data entry, application processing, transcript transmittal, data reporting, enrollment certifications, drop/add processing, withdrawal processing, purchasing of supplies, office budget, grade changes, athletic eligibility and other Admission and Records duties</li>
<li>Develops data-driven recruitment strategies by effectively utilizing data from a variety of sources to evaluate student characteristics and trends, as well as the college’s market position and competition.</li>
<li>Chairs or participates on campus committees regarding undergraduate recruitment and coordinates effectively with academic and administrative units across campus (including deans, department heads, the Dean of Students Office, Success and Innovation, Advising and Student Engagement, the Disability Services, and others) to achieve enrollment goals.</li>
<li>Travel to all Motlow campuses, various locations, and events both within and adjacent to the Motlow State service area</li>
<li>Represents Motlow College at meetings of admission and records officers</li>
<li>Other duties as assigned</li>
</ul>

Knowledge, Skills and Abilities:
<ul>
<li>Knowledge of applicable college policies and local, State, and Federal laws, codes, and regulations concerning college pathways, confidentiality statutes and policies as they apply to FERPA, admissions, financial aid programs, and other areas that affect student enrollment and persistence</li>
<li>Ability to establish and maintain effective positive working relationships with college executives, faculty, staff, students, prospective students, and other stakeholders on matters pertinent to the college.</li>
<li>Ability to collaborate and communicate effectively, both in writing and verbally, with prospective students, current students, college executives, faculty, staff, or other stakeholders on matters pertinent to the college including interpersonal interactions, public speaking, and individual or group presentations.</li>
<li>Strong interpersonal skills and the ability to effectively communicate with a wide range of individuals and constituencies in a diverse community.</li>
<li>Ability to relate effectively with people of varied academic, cultural, and socioeconomic backgrounds using tact, diplomacy, and courtesy as demonstrated through excellent verbal and written communication skills</li>
<li>Strong interpersonal skills and the ability to effectively communicate with a wide range of individuals and constituencies</li>
<li>Knowledge of experience in the operation of systems such as&nbsp; ARGOS, BANNER, and CRM Systems like Slate</li>
</ul>
To ensure consideration, interested applicants must submit an application, transcripts and resume online with application submission.
Human Resources Office, Dept. 200
Motlow State Community College
Telephone (931) 393-1544, TDD (931 393-1621)
E-mail: <a href="mailto:jobs@mscc.edu" target="_blank">jobs@mscc.edu</a> &nbsp;&nbsp;&nbsp;
Website: <a href="http://www.mscc.edu" target="_blank">www.mscc.edu</a>
Motlow College is an EEO/Title VI/Title IX/Sections 504/ADA Employer
Motlow State Community College does not discriminate on the basis of race, color, religion, creed, ethnicity or national origin, sex, disability, age status as a protected veteran or any other class protected by Federal or State laws and regulations and by Tennessee Board of Regents policies with respect to employment, programs, and activities.


      Director of Admissions & Records - Registrar
    

Job Title Academic Advisor Director Assistant Requisition Number RE52160 Working Title Assistant Director of Academic Advising Department Name 1B236:College of Engineering Advising Work Location Lexington, KY Grade Level 46 Salary Range $52,021-85,800/year Type of Position Staff Position Time Status Full-Time Required Education MA Click here for more information about equivalencies: <a href="https://hr.uky.edu/employment/working-uk/equivalencies" target="_blank">https://hr.uky.edu/employment/working-uk/equivalencies</a> Required Related Experience 5 yrs Required License/Registration/Certification None Physical Requirements Sitting at workstation for extended periods; lifting and/or carrying light-weight objects. Shift Days 8:00am-5:00pm Monday-Friday; and occasional evenings and weekends Job Summary The Assistant Director of Academic Advising provides individualized guidance to students on course selection, registration, and the interpretation of university and college policies and degree requirements. This role helps students identify their skills, interests, and career goals while addressing academic or personal concerns that may affect their success. Working closely with local leadership, the Assistant Director coordinates student services such as orientation programs, pre-professional advising, and the daily operations of the Advising Center. The position also oversees academic advisor staff, including hiring, training, supervision, and performance evaluation. Student Success will, from the time of early college outreach to graduation and beyond, support students in living a life of meaning and purpose. From a student-centered framework, our practice will be grounded in peer-reviewed literature, national best practices, and data-informed decision making. Collaborating with the campus and community, Student Success will work through a holistic lens to support a community of learners in achieving success. Skills / Knowledge / Abilities Communication, planning, organization, analysis, collaboration Does this position have supervisory responsibilities? Yes Preferred Education/Experience Deadline to Apply 11/20/2025 Our University Community We value the well-being of each of our employees and are dedicated to creating a healthy place for everyone to work, learn and live. In the interest of maintaining a safe and healthy environment for our students, employees, patients and visitors, the University of Kentucky is a Tobacco &amp; Drug Free campus. The University follows both the federal and state Constitutions as well as all applicable federal and state laws on nondiscrimination. The University provides equal opportunities for qualified persons in all aspects of institutional operations and does not discriminate on the basis of race, color, national origin, ethnic origin, religion, creed, age, physical or mental disability, veteran status, uniformed service, political belief, sex, sexual orientation, gender identity, gender expression, pregnancy, marital status, genetic information or social or economic status. Any candidate offered a position may be required to pass pre-employment screenings as mandated by University of Kentucky Human Resources. These screenings may include a national background check and/or drug screen.

Academic Advisor Director Assistant

Job Title College Philanthropy Director Assistant Requisition Number RE52161 Working Title Director of Philanthropy - Nursing Department Name 14000:Office Of Development Work Location Lexington, KY Grade Level 46 Salary Range $52,021-85,800/year Type of Position Staff Position Time Status Full-Time Required Education BA Click here for more information about equivalencies: <a href="https://hr.uky.edu/employment/working-uk/equivalencies" target="_blank">https://hr.uky.edu/employment/working-uk/equivalencies</a> Required Related Experience 5 yrs Required License/Registration/Certification None Physical Requirements Long periods of sitting and/or standing. Travel required through out the state and U.S. for donor visits. Lifting, pushing and/or pulling of objects up to 25 pounds. Shift Monday – Friday; 8:00 a.m. – 5:00 p.m. primarily; and some evenings and/or weekends as required. Job Summary Managed jointly by the UK Philanthropy Office and the College of Nursing, the Philanthropy Director Assistant (Director of Philanthropy) is responsible for the overall leadership of philanthropy activities within the College of Nursing. With a primary focus on major gift fundraising at high giving levels, the incumbent will engage in progressively more sophisticated philanthropic giving conversations with major gift donors and prospects of greater capacity.The selected applicant will be responsible for the identification, cultivation, solicitation, and stewardship of major gift donors and prospects with a giving capacity of $25,000 or more. This position will be a member of the Dean’s senior leadership team and provide counsel to the Dean regarding philanthropy activities. They must be an active participant in all philanthropic activities of the College of Nursing, and connect with associate deans, college administration, department heads, faculty, and staff on philanthropic initiatives in their respective units. This position will manage the volunteer philanthropy leadership council, and may supervise and manage other philanthropy staff in the college, providing mentorship, guidance, fundraising strategy (including prospect strategies and next steps), and ensuring that they are meeting their portfolio, visit, proposal, and yield metrics. The culture within the Office of Philanthropy and Alumni Engagement (PAE) is built on our shared core values CoMMIT– Collaboration, Communication, Mutual Respect, Mission Driven, Innovation and Transparency. By applying for a position within UK PAE, you are indicating your commitment and expressing your agreement to our six values. It is important you share these values in order to be part of our committed team! Skills / Knowledge / Abilities The ideal candidate will be a strong, collaborative leader with a proven record of success in building and sustaining relationships that foster major gift giving. This position requires an individual who understands person-to-person relationships and has the ability to convincingly articulate the vision and priorities of the College and University and match them to the interests of prospective donors. Familiarity with planned giving, charitable gift arrangements as well as demonstrated experience in marketing, philanthropic messaging and persuasive writing is also desirable. This person will have experience managing and developing a fundraising team in the environment in which accountability-based metrics are used as benchmarks for performance. Does this position have supervisory responsibilities? Yes Preferred Education/Experience Bachelor’s degree with a minimum of five years of professional fund raising experience, including experience as a major gift officer, expertise in planned giving, a demonstrated record of success and a minimum of 2 years in successful management of fundraising work plan and staff. Experience at a Land-grant, or similar higher education institution and an understanding of the Land-grant mission is preferred. Deadline to Apply 11/30/2025 Our University Community We value the well-being of each of our employees and are dedicated to creating a healthy place for everyone to work, learn and live. In the interest of maintaining a safe and healthy environment for our students, employees, patients and visitors, the University of Kentucky is a Tobacco &amp; Drug Free campus. The University follows both the federal and state Constitutions as well as all applicable federal and state laws on nondiscrimination. The University provides equal opportunities for qualified persons in all aspects of institutional operations and does not discriminate on the basis of race, color, national origin, ethnic origin, religion, creed, age, physical or mental disability, veteran status, uniformed service, political belief, sex, sexual orientation, gender identity, gender expression, pregnancy, marital status, genetic information or social or economic status. Any candidate offered a position may be required to pass pre-employment screenings as mandated by University of Kentucky Human Resources. These screenings may include a national background check and/or drug screen.

College Philanthropy Director Assistant

Job Title Academic Advisor Director Assistant Requisition Number RE52162 Working Title Assistant Director Department Name 1B233:College of Nursing Advising Work Location Lexington, KY Grade Level 46 Salary Range $52,021-85,800/year Type of Position Staff Position Time Status Full-Time Required Education MA Click here for more information about equivalencies: <a href="https://hr.uky.edu/employment/working-uk/equivalencies" target="_blank">https://hr.uky.edu/employment/working-uk/equivalencies</a> Required Related Experience 5 yrs Required License/Registration/Certification None Physical Requirements Sitting at workstation for extended periods; lifting and/or carrying light-weight objects. Shift Days 8:00am-5:00pm Monday-Friday; and occasional evenings and weekends Job Summary The Assistant Director of Academic Advising provides individualized guidance to students on course selection, registration, and the interpretation of university and college policies and degree requirements. This role helps students identify their skills, interests, and career goals while addressing academic or personal concerns that may affect their success. Working closely with local leadership, the Assistant Director coordinates student services such as orientation programs, pre-professional advising, and the daily operations of the Advising Center. The position also oversees academic advisor staff, including hiring, training, supervision, and performance evaluation. Student Success will, from the time of early college outreach to graduation and beyond, support students in living a life of meaning and purpose. From a student-centered framework, our practice will be grounded in peer-reviewed literature, national best practices, and data-informed decision making. Collaborating with the campus and community, Student Success will work through a holistic lens to support a community of learners in achieving success. Skills / Knowledge / Abilities Communication, planning, organization, analysis, collaboration Does this position have supervisory responsibilities? Yes Preferred Education/Experience Deadline to Apply 11/20/2025 Our University Community We value the well-being of each of our employees and are dedicated to creating a healthy place for everyone to work, learn and live. In the interest of maintaining a safe and healthy environment for our students, employees, patients and visitors, the University of Kentucky is a Tobacco &amp; Drug Free campus. The University follows both the federal and state Constitutions as well as all applicable federal and state laws on nondiscrimination. The University provides equal opportunities for qualified persons in all aspects of institutional operations and does not discriminate on the basis of race, color, national origin, ethnic origin, religion, creed, age, physical or mental disability, veteran status, uniformed service, political belief, sex, sexual orientation, gender identity, gender expression, pregnancy, marital status, genetic information or social or economic status. Any candidate offered a position may be required to pass pre-employment screenings as mandated by University of Kentucky Human Resources. These screenings may include a national background check and/or drug screen.

Job Title Extension County Director - Hardin County Requisition Number RE51827 Working Title Department Name 81W06: KCES Region West Area 06 Work Location Elizabethtown, KY Grade Level 00 Salary Range Type of Position Staff Position Time Status Full-Time Required Education No set minimum requirements. Click here for more information about equivalencies: <a href="https://hr.uky.edu/employment/working-uk/equivalencies" target="_blank">https://hr.uky.edu/employment/working-uk/equivalencies</a> Required Related Experience No set minimum requirements. Required License/Registration/Certification Driver’s License required. Physical Requirements Job-related travel including overnight stays; visiting clientele at sites throughout the county (including farms); standing/walking for long periods; handling of average-weight objects up to 25 lbs. Shift Monday-Friday (8:00 a.m. – 5:00 p.m.) with evenings and weekends as needed. Most weeks will exceed 40 hours. Job Summary The Extension County Director will provide leadership for all aspects of the Cooperative Extension Service in the county. The County Director responsibilities include: (1) oversee and ensure quality of educational programming throughout the county; has primary responsibility to ensure completion of county Plan of Work; (2) serve as the primary contact and manage the relationship with the District Board in the County; serve as primary contact for County Extension Council; coordinating regular meetings; working with committees and agents to ensure a broad local membership; (3) ensure accountability throughout the County Extension service while maintaining positive public relations; (4) supervise and/or oversee agents and county office staff; (5) develop strong intra-office and intra-county relationships; (6) foster teamwork and collaboration throughout program areas, staff and county partnerships; (7) respond to county and Extension issues in a timely manner; (8) ensure that all clientele are served. All staff in a county will support the dissemination of useful and practical information on subjects relating to Agriculture, Family Consumer Sciences, 4-H and Community and Rural Development as outlined in the KRS statues 164.605 to 164.675. State law requires a national and state criminal background check and a letter from the Cabinet for Health and Family Services stating the employee is clear to hire based on no findings of substantiated child abuse or neglect found through a background check of child abuse and neglect records as a condition of employment or involvement in this program. Resume and cover letter are required at time of application. Salary Range: $68,565 – $88,565 Visit the Extension Careers page: <a href="https://ces-personnel.ca.uky.edu/careers" target="_blank">https://ces-personnel.ca.uky.edu/careers</a> Skills / Knowledge / Abilities Supervision and leadership experience. Does this position have supervisory responsibilities? Yes Preferred Education/Experience Master’s Degree plus 4 years of experience with the Cooperative Extension Service. Deadline to Apply 11/12/2025 Our University Community We value the well-being of each of our employees and are dedicated to creating a healthy place for everyone to work, learn and live. In the interest of maintaining a safe and healthy environment for our students, employees, patients and visitors, the University of Kentucky is a Tobacco &amp; Drug Free campus. The University follows both the federal and state Constitutions as well as all applicable federal and state laws on nondiscrimination. The University provides equal opportunities for qualified persons in all aspects of institutional operations and does not discriminate on the basis of race, color, national origin, ethnic origin, religion, creed, age, physical or mental disability, veteran status, uniformed service, political belief, sex, sexual orientation, gender identity, gender expression, pregnancy, marital status, genetic information or social or economic status. Any candidate offered a position may be required to pass pre-employment screenings as mandated by University of Kentucky Human Resources. These screenings may include a national background check and/or drug screen.

Extension County Director - Hardin County

Take your career further with McLane! McLane teammates, the driving force behind our success, are diverse professionals who work together seamlessly to keep our operations running smoothly. As a teammate, you will pair your dedication, expertise, and collaborative spirit with your fellow teammates to serve America's most beloved brands. McLane leaders think long-term, act with purpose, and inspire high performance. They lead with accountability, communicate clearly, and drive results through collaboration, innovation, and continuous growth. They empower each teammate to learn from industry leaders, develop their skills, and build lasting connections nationwide. The Operations Director provides leadership and guidance for DC operational functions such as Transportation, Warehousing, facilities management, building layout, racking and systems, inventory management, and quality assurance. They plan, organize, manage, and support the projects and activities required for the DC with the training, tools, facilities and equipment necessary to support growth, QA compliance and continuous improvement towards productivity and service levels. Benefits you can count on: <ul><li>Pay rate: $125,000.00-$135,000.00 per year.</li><li>This role is also eligible to participate in the annual incentive plan with a target incentive of 20% of your base annual salary.</li><li>Day 1 Benefits: medical, dental, and vision insurance, FSA/HSA, and company-paid life insurance </li><li>Paid time off begins day one.</li><li>401(k) Profit Sharing Plan after 90 days.</li><li>Additional benefits: pet insurance, maternity/paternity leave, employee assistance programs, discount programs, tuition reimbursement program, and more!</li></ul> What you'll do as a Director of Operations II: <ul><li>Participate in the development of overall business planning and supply chain planning strategies and develop explicit goals and strategies closely linked to the overall business planning and supply chain process. </li><li>Coordinate with Corporate Operations Support staff on strategies to improve service levels and Key Performance Indicators (KPIs). </li><li>Provide leadership for the Transportation and Warehouse departments. </li><li>Communicate the status of activities and results on an ongoing basis. Ensure all affected location and functional interests are represented and addressed; develop/recommend alterations to procedures and best practices where warranted. </li><li>Understand, articulate, and execute all QA criterion set forth in supply chain processes. </li><li>This position has additional duties. Special projects may be assigned at the position supervisor's discretion. </li></ul> Qualifications you'll bring as a Director of Operations II: <ul><li>3+ Have a bachelor's degree in Logistics, Business, Accounting, or a related field. </li><li>Have at least 5 years of experience in all facets of the foodservice distribution Industry, preferably in the QSR sector. </li><li>Accounting, planning, and analytical experience is required. </li><li>Preferred experience with AS/400 systems, JDE, EXCEL, Microsoft Word, and Access programs; XATA, PeopleNet or similar programs. </li><li>Have a detailed understanding of financial statements and resulting cost implications. </li><li>Be able to identify financial issues and provide cost effective solutions. </li><li>Be able to use IT systems to generate and evaluate key performance data. </li><li>Have experience with multi-shift, 6- to 7-day operations. </li><li>Have management experience with large DC and driver workforces (200+). </li><li>Ability to cultivate and manage relationships with customers (100+, comprising 1,000-2,000 stores) and maintain high visibility with major customers, co-ops, and corporate customers. </li><li>This position requires the ability to read, write, and understand English at a level sufficient to perform job-related tasks effectively and safely. This includes understanding work instructions, safety protocols, and communications essential to the role. The requirement is directly related to the nature of the job and ensures compliance with workplace safety and operational standards.</li></ul> Fit the following? We want you here! <ul><li>Teamwork oriented </li><li>Organized </li><li>Problem solver </li><li>Detailed </li></ul> Our roadmap. Our story. We've been forging our path as a leader in the distribution industry since 1894. Building an expansive nationwide network of team members for 130+ years has allowed us to stay agile for our clients across the restaurant, retail, and e-commerce industries. We look to the future and are ready to continue making industry-defining moves by embracing the newest technology into our practices, continuing team member training, and emphasizing our people-centered culture. Candidates may be subject to a background check and drug screen, in accordance with applicable laws. All applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. For our complete EEO and Pay Transparency statement, please visit <a href="https://www.mclaneco.com/legal/employment/" target="_blank">https://www.mclaneco.com/legal/employment/</a>

McLane

Director of Operations

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.How will you make an impact in this role?As part of our diverse tech team, you can architect, code and ship software that makes us an essential part of our customers’ digital lives.&nbsp; Here, you can work alongside talented engineers in an open, supportive, inclusive environment where your voice is valued, and you make your own decisions on what tech to use to solve challenging problems.&nbsp; American Express offers a range of opportunities to work with the latest technologies and encourages you to back the broader engineering community through open source.&nbsp; And because we understand the importance of keeping your skills fresh and relevant, we give you dedicated time to invest in your professional development.&nbsp; Find your place in technology on #TeamAmex.The U.S. Consumer and Digital Technology (USCDT) Team brings together foundational strategic technology capabilities in digital experience engineering (Mobile and Web), AI/ML, marketing technology, enterprise communications, travel and lifestyle, and automation, grounded in our data technology model that prioritizes data governance. It employs a ground-breaking focus with development responsibilities for customer-facing capabilities that deepen and expand digital engagement, as well as core technical capabilities that cut across business lines and customer segments.Overview of The Department:&nbsp;Be part of the exciting transformation world and join a team of creative, curious, and passionate professionals whose mission is to become the future of American Express by staying on the cutting edge and bringing innovation to life! The Marketing Platforms Management team leads the technology strategy and engineering delivery of marketing campaigns and centralizing of marketing assets. &nbsp;This position works closely with Enterprise Marketing Platform Solutions Product teams to craft, develop and support critical components and platforms for majority of American Express products and services, that drive current and prospective customer acquisition and loyalty via multitude of channels. We are looking for a dynamic, innovative, action-and-results oriented leader to lead this fast-evolving eco system.&nbsp;The ideal candidate is required to be accomplished in the development and deployment of complex software solutions, with a strong focus on, Cloud based engineering, various Java technologies including Spring, API design and user experience. The candidate should be able to come up with innovative solutions, have a pragmatic approach to application architecture, and be excited to work on a varied tech stack. You will be expected to have a deep understanding of the functional platforms, plan, manage, and execute the tech advancement roadmap. You are required to have a futuristic mindset, ability to question status quo and technologically advance the platforms.&nbsp;This is an opportunity to work in a fast-paced, Scaled Agile environment and work with a team of engineers, product owners and several technology stakeholders. You should be familiar with modern software development methodologies and be able to dive deep and rapidly iterate on ideas despite ambiguity.&nbsp;Job Responsibilities:&nbsp;<ul><li>Bring a strong technical foundation; able to engage the team on coding practices, architecture, design, get under the hood of complex integrated architectures, coding systems, and interface design&nbsp;</li></ul><ul><li>Collaborate successfully with product owners, designers, and a broad set of internal Technical partners (across multiple internal groups)&nbsp;</li></ul><ul><li>Ensure product releases are high quality, deliver excellent user experiences, perform seamlessly at scale, and comply with regulatory requirements.&nbsp;</li></ul><ul><li>Partner with peers in technologies to identify opportunities for code sharing, common services, joint development, etc.&nbsp;</li></ul><ul><li>Keep up with the latest industry research and emerging technologies to ensure we are appropriately leveraging new techniques and capabilities.&nbsp;</li></ul><ul><li>Demonstrate accountability while leading people with passion, enthusiasm, loyalty and integrity. Own and lead HR processes such as performance reviews, talent development, etc.&nbsp;</li></ul><ul><li>Flawless interpersonal skills and ability to partner with executive leadership to push Technical solutions forward.&nbsp;</li></ul><ul><li>Recruit top talent with technical skills, growth potential, design sensibility, and emotional intelligence.&nbsp;</li></ul><ul><li>Lead teams in iterative product development using lean principles.&nbsp;</li></ul><ul><li>Build and lead a high-performing, self-managing team of Software Engineers.&nbsp;</li></ul><ul><li>Passion, energy, personal accountability, and a desire to lead others to excellence.&nbsp;</li></ul><ul><li>Build and leverage strong relationships with business and Technology partners.&nbsp;</li></ul><ul><li>Drive strategic change in tools and process.&nbsp;</li></ul><ul><li>Deep appreciation for the importance of elegant solutions to Technical challenges.&nbsp;</li></ul><ul><li>Consistently question assumptions, challenge the status quo, and strive for improvement.&nbsp;</li></ul><ul><li>Never settle for being “good enough”.&nbsp;</li></ul>Qualifications:&nbsp;<ul><li>Must have engineering experience using the following Adobe products - CDP, AJO, CJA &amp; Analytics&nbsp;</li></ul><ul><li>Google Cloud application development experience using data services such as BigQuery and BigTable&nbsp;</li></ul><ul><li>Marketing Technology engineering experience&nbsp;</li></ul><ul><li>Extensive background in Software Product Engineering and Computer Science.&nbsp;</li></ul><ul><li>10+ years of demonstrable experience building and deploying large scale software products.&nbsp;</li></ul><ul><li>Strong Experience in Agile development, code review, Big Data – Hive, Spark, Python, Google Big Query, Rest API, Performance optimization in Big Data, CSS, HTML, Java, Javascript, React, Spring framework, Redis, Relational database, Cloud computing, UNIX and Web Services.&nbsp;</li></ul><ul><li>Moderate or higher skill in SOA, Restful, Asynchronous and Microservices technologies for large scale environments.&nbsp;</li></ul><ul><li>Strong understanding and experienced in CICD and DevOps&nbsp;</li></ul><ul><li>In depth knowledge of Customer Marketing technology ecosystem and related programs is preferred&nbsp;</li></ul><ul><li>Knowledge of American Express Marketing &amp; Data platforms a plus&nbsp;</li></ul><ul><li>The ability to communicate complex technical concepts clearly and concisely to non-technical individuals&nbsp;</li></ul><ul><li>Excellent verbal and written communications skills required, with ability to create and deliver effective presentations to executive leadership and technical architects across the organization is a plus.&nbsp;</li></ul><ul><li>Hands on experience with technology planning and road mapping&nbsp;</li></ul><ul><li>Proven track record to lead problem analysis and resolution&nbsp;</li></ul><ul><li>Bachelor’s Degree in Computer Science, Computer Engineering or Information Systems degree or equivalent work experience; Advanced Degree preferred&nbsp;</li></ul>Salary Range: $144,250.00 to $256,250.00 annually + bonus + equity (if applicable) + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>Employment eligibility to work with American Express in the United States is required as the company will not pursue visa sponsorship for these positions.

American Express

Director - Software Engineering

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career. Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express. About the Internal Audit Group at American ExpressOur Internal Audit Group is a worldwide function with 300+ team members and offices across nine countries within American Express. Our mission is to protect and enhance organizational value by providing independent, objective, risk-based assurance, advisory services and to influence the way the company manages risk.We are committed to growing our audit staff significantly as we continue to expand and enhance the Internal Audit Group. Our assurance and risk professionals have diverse backgrounds including internal controls, consumer compliance, technology, operational risk, financial accounting, data analytics, and banking operations. Our audit teams align to key risk areas and business units to ensure IAG can provide comprehensive and risk-based audit coverage. In addition, IAG has a Professional Practices group responsible for managing audit operations, quality, and standards; regulatory relations; reporting; training and professional development; and key internal capabilities and technologies.About the Role:The Director of Audit will lead the function responsible for providing strategic support of department-level change initiatives related to enterprise risk framework updates, audit process and system changes, and skills development. This role builds alignment between the internal audit function and enterprise risk management priorities to drive consistent implementation of new audit methodologies, tools, and risk coverage approaches.Key Responsibilities:<ul><li>Audit Portfolio Support:<ul><li>Serve as a central point of contact and coordination for Audit Leader Portfolios, Professional Practices and Risk Transformation PMO to ensure consistency and completeness in audit change execution risk coverage.</li><li>Partner across the Change Director Community to operationalize and update risk universe components, including risk statements, control expectations, and testing approaches standards.</li><li>Facilitate the implementation of enterprise risk framework changes into audit practices.</li></ul></li><li>Change Management &amp; Implementation:<ul><li>Lead planning and execution of change initiatives related to updates in enterprise risk frameworks, taxonomies, and associated control libraries.</li><li>Oversee change management strategies and communications to ensure successful adoption of new tools, templates, or methodologies</li><li>Partner with Product Management, Professional Practices, and Technology teams to drive rollout of new audit platforms, enablement tools, and automation capabilities.</li></ul></li><li>Stakeholder Engagement &amp; Governance:<ul><li>Collaborate with key stakeholders in Risk, Compliance, Technology, and the Business to stay ahead of enterprise changes impacting the audit approach.</li><li>Represent the audit team department in cross-functional forums related to changes being driven from Project ACE and Project Guardian risk taxonomy governance, control standards, and risk oversight initiatives.&nbsp;</li></ul></li><li>Enablement &amp; Training:<ul><li>Work with Audit Training and Professional Practices to ensure timely enablement of audit staff on changes to risk frameworks, tools, and processes.</li><li>Lead knowledge-sharing sessions and develop communications to support upskilling across the department.</li></ul></li><li>Reporting &amp; Monitoring:<ul><li>Establish metrics and dashboards to monitor adoption and effectiveness of implemented changes.</li><li>Provide updates and recommendations to senior leadership on risks, dependencies, and opportunities for continuous improvement.</li></ul></li></ul>Minimum Qualifications:<ul><li>Bachelor’s degree in accounting, Finance, Business, or related field</li><li>8+ years of experience in internal audit, risk management, or controls.</li><li>Strong understanding of risk frameworks control assessment processes, and internal audit methodologies.</li><li>Proven track record leading complex change or transformation efforts within large, matrixed environments.</li><li>Exceptional stakeholder engagement and communication skills.</li></ul>Preferred Qualifications<ul><li>Financial Services experience</li><li>Experience with audit tools and technologies, risk/control libraries, and agile methodology.</li><li>Professional certifications (e.g., CIA, CPA, CISA, CRMA)</li></ul>Key Competencies:<ul><li>Strategic Thinking</li><li>Influence and Collaboration</li><li>Change Leadership</li><li>Project Management</li><li>Risk and Control Expertise</li><li>Operational Execution</li></ul>Salary Range: $123,000.00 to $215,250.00 annually + bonus + equity (if applicable) + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.&nbsp;

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