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At American Express, our culture is built on a 175-year history of innovation, shared&nbsp;At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.The Senior Manager – Scorecard Lead &amp; Strategic Projects role is part of Global Strategy, Operations &amp; Performance (GSOP) team within Global Merchant and Network Services (GMNS). GSOP powers day-to-day operations, delivering exceptional merchant &amp; partner experiences, whilst supporting GMNS in achieving its long-term goals. The candidate will be PMO lead for scorecards, lead executive reporting and planning activities; and driving high-impact strategic projects. This role requires strong program management capabilities, the ability to translate complex data into compelling executive-level narratives, and excellence in cross-functional collaboration. The ideal candidate will be a trusted partner enabling data-driven decision-making through clear, concise, and compelling deliverables. Key Responsibilities include: •&nbsp;&nbsp;&nbsp;&nbsp;Lead the design, development, and ongoing management of scorecards, ensuring accuracy, consistency, and timeliness. •&nbsp;&nbsp;&nbsp;&nbsp;Own the end-to-end MS US scorecard production process, including requirements gathering, data validation, review cycles, and executive delivery. •&nbsp;&nbsp;&nbsp;&nbsp;Lead 1 Analyst to lead and provide oversight of monthly executive reporting and planning activities. •&nbsp;&nbsp;&nbsp;&nbsp;Drive strategic, cross-functional initiatives from concept through execution, ensuring alignment with organizational priorities. •&nbsp;&nbsp;&nbsp;&nbsp;Develop clear, compelling stories and insights from data to inform senior leadership and executive stakeholders. •&nbsp;&nbsp;&nbsp;&nbsp;Create high-quality, executive-level presentations, with a strong emphasis on clarity, structure, and visual storytelling. •&nbsp;&nbsp;&nbsp;&nbsp;Partner closely with cross-functional teams (e.g., Finance and Analytics). •&nbsp;&nbsp;&nbsp;&nbsp;Establish and continuously improve processes, governance, and best practices for scorecards, and strategic project execution. •&nbsp;&nbsp;&nbsp;&nbsp;Manage timelines, risks, dependencies, and stakeholder expectations across multiple concurrent initiatives. Minimum Qualifications: •&nbsp;&nbsp;&nbsp;&nbsp;3-5 years of proven experience in program or project management, with the ability to manage complex, cross-functional initiatives. •&nbsp;&nbsp;&nbsp;&nbsp;Exceptional storytelling skills, with the ability to synthesize data and insights into clear, actionable narratives for executive audiences. •&nbsp;&nbsp;&nbsp;&nbsp;Demonstrated expertise in creating executive-level presentations, particularly using Microsoft PowerPoint. •&nbsp;&nbsp;&nbsp;&nbsp;Strong proficiency in Microsoft Office especially PowerPoint and Excel skills. •&nbsp;&nbsp;&nbsp;&nbsp;Excellent communication and stakeholder management skills. •&nbsp;&nbsp;&nbsp;&nbsp;Ability to work effectively across teams, balancing diverse perspectives and priorities. •&nbsp;&nbsp;&nbsp;&nbsp;Detail orientated while maintaining a view of the bigger picture •&nbsp;&nbsp;&nbsp;&nbsp;A proactive mindset with a ‘can do’ attitude&nbsp; Salary Range: $103,750.00 to $174,750.00 annually + bonus + benefits*Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.The above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>

American Express

Senior Manager – Scorecard Lead & Strategic Projects

At American Express, our culture is built on a 175-year history of innovation, sharedvalues and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.How will you make an impact in this role?<ul><li>Comprised of key internal and external servicing functions, Global Servicing (GS) delivers extraordinary customer care to Card Members, merchants, and commercial clients around the world, while also providing world-class travel &amp; lifestyle, credit, collections, and fraud services. This combination of high tech and high touch service is fundamental to Amex’s value proposition and its premium brand. Each interaction is a chance to bring the brand to life for our customers and colleagues and help build on Amex’s reputation for trust, security, and service.</li><li>The Director Finance – Global Servicing Analytics will lead an existing high performing team of data scientists to generate data-driven insights across Global Servicing.</li><li>Serve as the central analytics team across GS Finance, creating impactful analyses to develop recommendations, influence outcomes, and meet business plans</li><li>Build and maintain close partnership with GS MIS and strategy teams to effectively source and analyze servicing operational data and create meaningful connections to AXP Business KPIs, cardmember behaviors, GS OpEx and other Finance data</li><li>Own end-to-end management of current data model that creates account-level servicing expense datasets, including monthly refresh, data source/logic change management, and ongoing expansion into international markets</li><li>Present to Senior Business and Finance leaders</li></ul>Minimum Qualifications:<ul><li>Bachelor’s degree required, Master’s degree is a plus, 7+ years relevant work experience</li><li>Knowledge of SQL, Lumi, Python, and other programming languages for manipulating large and complex data sets</li></ul>Preferred Qualifications:<ul><li>Able to build strong partnerships with GS MIS, Strategy and Finance teams to expand awareness and understanding of internal data sources to drive impactful analyses</li><li>Motivated by uncovering data-driven business insights and identifying additional opportunities for analysis</li><li>Adept at balancing priorities and customers to manage tight deadlines</li><li>The ability to lead a team of data scientists to develop growth and foster collaboration</li></ul>Salary Range: $123,000.00 to $215,250.00 annually + bonus + equity (if applicable) + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit ourColleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>Employment eligibility to work with American Express in the United States is required as the company will not pursue visa sponsorship for these positions.

Director Finance - Global Servicing Analytics

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.About the Internal Audit Group at American ExpressOur Internal Audit Group is a worldwide function with 300+ team members and offices across nine countries within American Express.&nbsp;We are committed to growing our audit staff significantly as we continue to expand and enhance the Internal Audit Group.Our assurance and risk professionals have diverse backgrounds including internal controls, consumer compliance, technology, operational risk, financial accounting, data analytics, and banking operations. Our audit teams align to key risk areas and business units to ensure IAG can provide comprehensive and risk-based audit coverage. In addition, IAG has a Professional Practices group responsible for managing audit operations, quality, and standards; regulatory relations; reporting; training and professional development; and key internal capabilities and technologies.About the Role:The Audit Control Management team within the Audit Department plays a critical role in strengthening the department’s control environment and risk management practices. This role will play a key role in establishing and maintaining a strong governance framework, developing a control testing strategy, identifying and assessing operational risks, driving issue and event management, and identifying and managing the IAG owned issues. The role is essential to enabling a well-controlled, resilient audit function that operates with integrity, effectiveness, and efficiency.The objective of the Audit Control Management team is to identify risks throughout audit processes, systems, and platforms, develop and recommend risk mitigation strategies to address these risks, and proactively flag risk themes for intervention and control enhancement.This is an exceptional opportunity for you to showcase and further expand your control management skills, internal audit skills, and ability to influence positive risk management change! IAG is looking for a Control Management Senior Analyst focused on ensuring control management is embedded in the day-to-day operations of the department. It will involve extensive collaboration with multiple partners across IAG.Key Responsibilities:<ul><li>Partner across IAG to enhance the control environment</li><li>Support IAG in their risk assessments performance (e.g RCSA)</li><li>Perform control testing strategy to evaluate the design and effectiveness of controls supporting audit operations.</li><li>Support thematic risk reporting</li><li>Maintain issue trackers and support remediation</li><li>Support risk management practices within the department</li><li>Support control monitoring and compile key operational risk trends, activities, and events</li><li>Support sharing insights, better practices, themes, etc. across the department</li></ul>Minimum Qualifications:<ul><li>Bachelor’s degree&nbsp;</li><li>2+ Years experience in operational risk management (e.g., within Risk and/or Internal Audit function) Understanding of critical operational risk management lifecycle activities</li><li>Knowledge of process excellence, risk/control assessment data analysis, compliance control frameworks</li><li>Project management, communication, and interpersonal skills</li><li>Experience in process governance, with an understanding of processes that align with policies, regulatory frameworks, and/or operational standards</li><li>Sound analytical and problem-solving skills, with an ability to analyze data, identify trends, and evaluate risk scenarios effectively</li></ul>Preferred Qualifications:<ul><li>Experience working within an internal audit department or second-line risk/control function.</li><li>Familiarity with audit methodologies and audit management systems.</li><li>Strong analytical, problem-solving, and program management skills.</li><li>Proficiency in using data analytics, audit management tools, and agile delivery principles.</li><li>Ability to thrive in a dynamic, fast-paced, and evolving environment.</li><li>Demonstrates flexibility and a growth mindset, thriving in a dynamic, newly formed team environment where processes are evolving.</li></ul>Salary Range: $78,000.00 to $124,750.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.

Senior Analyst - Control Management | Internal Audit Group

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.How will you make an impact in this role?Role Objective:The Field Sales Manager sits within a geographical territory and grows the customer base through face-to-face interactions with new prospect customers with annual company revenues ranging from $10M to $300M. The ideal candidate works with senior executives to close calls and land new accounts. The Field Sales Manager understands customer needs and leverages product knowledge to deliver innovative business solutions that provide ongoing value to new customers through the American Express business suite of products. This is a field-based role in which in-person engagement through face-to-face interactions is required with prospects and clients.Job Responsibilities:Prospecting (30 – 40% of time)&nbsp;▪ Leverage various contact methods such as cold calling or in-person meetings to secure profitable sales through firm provided leads and contact-lists, and self-generated leads (e.g., tradeshows) to complement commercial acquisition of product sales opportunities&nbsp;▪ All prospecting must be facilitated with integrity, and in accordance with our values, with a focus on profitably delivering solutions commensurate with the prospective clients needs▪ Business travel is required with the expectation of 25-50% of time spent in-market with prospects and clientsPipeline management (10 – 20% of time)&nbsp;▪ Effectively manage a pipeline of prospective customers provided by American Express and self-prospect within territory (Corporate and Business prospects with revenue between $10M-$300M)&nbsp;▪ Turn leads into prospects (contacts who know you and are willing to share info on available opportunity), follow up with contacts in CRM database, and probe for potential opportunities with the prospectsClient solution (10 – 20% of time)&nbsp;▪ Understand customer requirements and jointly develop solution in accordance with customer requests, bring in product specialists to meet with customer, and continue conversations to understand areas for improvement&nbsp;▪ Maintain a high level of knowledge about American Express products, processes (Underwriting, Line Increase, Customer Financials, Pricing, Contract), key internal partners (Risk, UWA, PPI) and tools (ONE.force, C360)Negotiate and close (10 – 20% of time)&nbsp;▪ Successfully negotiate, and consensually move the prospect through the next phase of the acquisition cycle (e.g., underwriting) in accordance with applicable disclosures, terms and conditions&nbsp;▪ Reaffirm deal details, secure necessary signatures and upon deal completion successfully transition client to Field Account Development to nurture, assess and further expand relationship and volumeCompliance (100% of time)&nbsp;▪ Ensure all aspects of the American Express Code of Conduct, and our Sales Practices policies, standard, and procedures, are adhered to so that we uphold the highest standards in our interactions with our customers and compliantly meet all regulatory requirementsKnowledge, Skills, Attributes, and ExperienceKnowledge and Skills:Account management &amp; pipeline management:&nbsp;▪ Manages a pipeline of opportunities, leveraging client data/analytics to plan and prioritize activities&nbsp;Consultative selling:&nbsp;▪ Effectively identifies client needs to configure solutions that address client requirements and deliver value&nbsp;Closing:&nbsp;▪ Overcomes objections and resistance to proposed solutions with key client decision makers&nbsp;Influence &amp; persuasion:&nbsp;▪ Uses appropriate interpersonal styles and communication methods to gain acceptance for products and/or services&nbsp;Demonstrating value:&nbsp;▪ Proactively and consistently demonstrates the value of partnering with American Express&nbsp;Results focus:&nbsp;▪ Demonstrates a competitive, positive attitude, quickly adapts to different situations, and recovers from setbacks&nbsp;Market, industry, &amp; product knowledge:&nbsp;▪ Understands at a tactical level market/industry key competitors, challenges, terminology, technology, trends, and regulationAttributes:▪ High learning agility&nbsp;▪ Intellectually curious&nbsp;▪ Collaborative and growth mindset&nbsp;▪ Personal accountability&nbsp;▪ Compliance focused&nbsp;Experience:&nbsp;▪ Bachelor’s degree preferred&nbsp;▪ Excellent sales experience, 5 - 7 years minimum&nbsp;▪ Proven experience winning new business relationships&nbsp;▪ Experience achieving sales quota and goals through multiple product offerings&nbsp;▪ Experience in a highly-regulated industrySalary Range: $69,750.00 to $128,000.00 annually + sales incentive + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.

Manager-Business Development (Seattle, WA)

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career. Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express. The Global Merchant &amp; Network Services (GMNS) organization is responsible for managing relationships with millions of Merchants and Partners around the world that facilitate American Express acceptance and enabling the day-to-day operations of our company’s payment network.The role of the Global Merchant &amp; Network Pricing (GMNP) team is to design and implement global pricing strategies that support our coverage objectives and optimize our Discount Revenue. This revenue stream is the single largest source of American Express’ revenue and Merchant Pricing strategies play a key role in driving financial performance.&nbsp;&nbsp;&nbsp;This role is part of the Pricing Infrastructure &amp; Process Oversight team which enables pricing agility, compliance, and operational excellence through platform management, governance and a dedicated Center of Excellence team.&nbsp;Job Responsibilities:<ul><li>Manage projects with ability to develop plans and timelines, analyze data, manage stakeholders, escalate and clear roadblocks, track and execute workstreams.&nbsp;</li></ul><ul><li>Collaborate with Servicing, Client Management and Regional Pricing teams to review Pricing related processes, identify gaps, assess root causes, and advise on recommended solutions.</li></ul><ul><li>Partner with Controls Management and Regional Pricing teams to identify pricing errors, propose and implement controls while also providing meaningful reporting to Pricing leadership.&nbsp;</li></ul><ul><li>Coordinate Issue/Event framework processes, including reviewing gaps, initiating issues/events, gathering milestone support, monitoring progress, and preparing reports."</li></ul><ul><li>Identify both process and system/tool improvement opportunities to drive greater efficiency and ensure all key processes and procedures are well-documented.</li></ul>Minimum Qualifications<ul><li>4+ years of experience in project/program management with a focus on process improvement, root cause analysis, and driving large-scale cross-functional initiatives.</li></ul><ul><li>Strong analytical skills with the ability to assess complex processes, identify inefficiencies, and implement effective solutions.</li></ul><ul><li>High proficiency in Microsoft Office (Excel, PowerPoint, Outlook).</li></ul><ul><li>Exceptional communication skills (oral and written), with proven executive presence and ability to influence at all levels.</li></ul><ul><li>Strategic thinker and creative problem solver with a transformative mindset and strong attention to detail.</li></ul><ul><li>Demonstrated ability to balance multiple priorities, manage offshore collaboration, and adapt in a fast-paced environment.</li></ul><ul><li>Bachelor’s degree is required.</li></ul><ul><li>Experience working with auditors (internal/external) is a plus.</li></ul><ul><li>Merchant experience is a plus</li></ul>Salary Range: $89,250.00 to $150,250.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.

Manager, Risk Management

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.How will you make an impact in this role?U.S. Consumer Co-Brand Finance analyzes and provides decision support for new product launches, deal negotiations, product investment, and pricing. This role will support our largest Co-Brand in AXP, namely Delta. The Manager for Delta Portfolio will be responsible for maintaining &amp; renegotiating current partnerships, as well as ensuring continued success and optimizing our portfolio and partnership. This person will provide thought leadership and deep analytics in crafting the product line strategy to strengthen our competitive position in the U.S. to drive growth for Delta portfolio.<ul><li>Partner across Finance and the Business to evaluate deal scenarios and profitability impacts of product changes</li><li>Provide thought leadership on product economics to provide actionable recommendations to influence business strategy</li><li>Support Senior Leadership on key strategic areas</li></ul>Minimum Qualifications<ul><li>Excellent business acumen, strategic thinking, and broad vision of long-term growth of the business</li><li>Goal-orientated self-starter and proactive business person in a finance role</li><li>Excellent communicator able to deliver messages in a compelling fashion and craft materials to deliver complex content in a linear fashion</li><li>Effective execution of concepts and strong project management, balancing long term/short term impacts, multiple priorities and customers</li><li>Detailed knowledge of financial planning, controllership and analysis techniques including cash flow/NPV modeling</li><li>Build and leverage relationships across teams and collaborate across a wide network of matrix relationships</li><li>2+ years of experience in Lumi/SQL</li><li>5+ years of relevant Finance experience</li><li>Bachelor’s or advanced degree in a quantitative, technical, or business field (e.g., Finance, Computer Science, Mathematics, Engineering, Economics, or related discipline).</li></ul>Preferred Qualifications<ul><li>Excellent business acumen, strategic thinking, and broad vision of long-term growth of the business</li><li>Goal-orientated self-starter and proactive business person in a finance role</li><li>Effective execution of concepts and strong project management, balancing long term/short term impacts, multiple priorities and customers</li><li>Build and leverage relationships across teams and collaborate across a wide network of matrix relationships</li><li>Experience in Python, preferred</li></ul>Salary Range: $89,250.00 to $150,250.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>Depending on factors such as business unit requirements, the nature of the position, cost and applicable laws, American Express may provide visa sponsorship for certain positions.

Manager - Consumer Co-Brand - Finance

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.The Technology Business Enablement (TBE) sits under Enterprise Platforms &amp; Technology Business Management. The Technology Business Enablement (TBE) organization powers American Express by driving Predictability, Transparency, and Efficiency to transform how the enterprise plans, invests and operates to drive trust, competitive differentiation and speedEnterprise Ways of Working – Enablement &amp; TalentThe Enterprise Ways of Working Enablement &amp; Talent team shapes how colleagues across the enterprise grow, collaborate, and deliver. We design and enable modern ways of working, learning experiences, and talent practices that help teams adapt, perform, and thrive in a rapidly changing environment.The Director, Continuous Learning &amp; Career Development leads learning &amp; development capabilities for Enterprise Technology Services (ETS) - owning the strategy, execution, and evolution of learning programs that build future-ready skills and meaningful career pathways for technologists.Reporting to the Vice President, Talent &amp; Enablement, this leader manages a team of talent professionals and partners closely with Technology, Colleague Experience Group (CEG), and enterprise stakeholders to deliver scalable, data-driven learning experiences that align to business priorities and colleague needs.Key ResponsibilitiesStrategy &amp; Program Leadership<ul><li>Own and evolve the ETS learning and career development strategy, ensuring strong alignment to enterprise talent priorities and future skill needs.</li><li>Govern and continuously improve core talent platforms and frameworks, including the Tech Career Framework, ETS Skills Hub, and in-band promotion processes.</li><li>Translate strategy into clear roadmaps, investment priorities, and measurable outcomes.</li></ul>Learning Experience Design &amp; Delivery<ul><li>Design and lead enterprise-impact learning initiatives, including:<ul><li>Skills-based learning paths (technical, specialized, digital product &amp; design, leadership, etc.)</li><li>Speaker series focused on applied, real-world case studies</li><li>Cohort-based learning pilots that drive accountability, mentorship, and skill application</li><li>Career enhancement programs (e.g., CAREER {fwd}, 5+, learning campaigns)</li></ul></li><li>Partner with enterprise Learning &amp; Development teams to share and scale ETS learning where appropriate.</li></ul>Learning Ecosystem &amp; Tool Management<ul><li>Oversee learning tool strategy and vendor management (e.g., Pluralsight, O’Reilly), including compliance, GenAI approvals, and platform integration.</li><li>Drive integration of learning platforms into Oracle HCM, improving accessibility, enrollment, and reporting.</li></ul>Measurement, Insights &amp; Continuous Improvement<ul><li>Establish and maintain a learning metrics dashboard to track engagement, adoption, sentiment, and business impact.</li><li>Use data and colleague insights to continuously refine programs and prioritize investment.</li><li>Clearly communicate outcomes and value to senior stakeholders.</li></ul>Leadership &amp; Partnership<ul><li>Lead, coach, and develop a high-performing team of learning and talent professionals.</li><li>Build trusted partnerships across ETS, CEG, and colleague networks.</li><li>Act as a thought partner and consultant to leaders on learning, skills, and career development.</li></ul>Minimum Qualifications<ul><li>7+ years of experience in talent, learning &amp; development, or other people-centered strategy, with demonstrated enterprise-scale impact.</li><li>Proven experience leading teams and complex, cross-functional initiatives.</li><li>Strong stakeholder management skills with the ability to influence at senior levels.</li><li>Data-driven mindset with experience defining metrics, measuring impact, and adjusting strategy.</li><li>Demonstrated ability to design scalable learning experiences aligned to evolving skill needs.</li><li>Exceptional communication, storytelling, and executive presentation skills.</li><li>Comfortable operating in a fast-paced, evolving environment with competing priorities.</li><li>Strong leadership presence with a track record of building trust, clarity, and accountability.</li></ul>Preferred Qualifications<ul><li>Experience working with learning platforms, vendors, and HR systems preferred</li></ul>Salary Range: $123,000.00 to $215,250.00 annually + bonus + equity (if applicable) + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a> Employment eligibility to work with American Express in the United States is required as the company will not pursue visa sponsorship for these positions.

Director - Program Management, Technology Business Enablement

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.Joining Amex Tech means discovering and shaping your contribution to something big. Here, you can work alongside talented tech teams and build a unique career with the Powerful Backing of American Express. With a range of opportunities to work with the latest technologies, and a commitment to back the broader engineering community through open source, our mission is to power your success. Because Amex Tech is powered by our technology, our culture, and our colleagues.The U.S. Consumer Services and Enterprise Digital &amp; Data Technology Team (USCSDT) brings together foundational strategic technology capabilities in digital experience engineering (Mobile and Web), AI/ML, marketing technology, enterprise communications, travel and lifestyle, and automation, grounded in our data technology model that prioritizes data governance. It employs a ground-breaking focus with development responsibilities for customer-facing capabilities that deepen and expand digital engagement, as well as core technical capabilities that cut across business lines and customer segments.AmericanExpress.com&nbsp;is a critical digital channel for customers to enroll in American Express products, take advantage of the benefits of membership, stay in touch with the company and self-service through a multitude of products and applications.The experiences we provide through the MYCA Web application play a key differentiating role for increasing the customer satisfaction, deepening the customer engagement and grow the revenue for the company. Our mission is to be essential in our customers’ digital lives by providing value, convenience, and delight.You will be part of the Global Web Engineering team whose mission is to be essential in our customers’ digital lives by providing value, convenience, and delight wherever they are. Your primary responsibilities will be to lead a team of engineers building awesome digital web products used by tens of millions of American Express Customers worldwide. You should enjoy solving complex technical problems and have experience creating modern, scalable, customer-facing web applications. A strong product mindset to influence and drive the product roadmap and excellent delivery are key attributes for this role. You will work in a fast-paced environment with the stability of working for a Fortune 100 company.Responsibilities:<ul><li>Lead and work with a team of highly accomplished engineers to build and deliver customer-centric roadmap.</li><li>Responsible to build the new features and iterate on existing products using the latest software development methodologies and frameworks to ensure scalability and reliability.</li><li>Work with product managers to prioritize features for new products based on customer needs; and enable the web product vision for the company and manage a list of requirements based on industry trends and new technologies.</li><li>Mentor and nurture talent and promote a culture of togetherness, partnership, and continuous team improvement through mentoring, feedback, and metrics.</li><li>Responsible for the people management of a co-located and remote engineering teams.</li><li>Recruit and hire outstanding and diverse web talent from the industry.</li><li>Influence up/down/across and promote modern software engineering principles!</li><li>Collaborate with product and business and technology teams to motivate change required to implement product roadmaps and support the team in technical issue resolution.</li><li>Think out of the box and bring an external engineering expertise and view. Desire to learn new technologies, ability to enable business capabilities through innovation and increase efficiency in crafting and delivering new capabilities with our global colleagues.</li><li>Engage in 1-on-1 conversations with team members for mentorship and career development planning.</li><li>Collaborate within and across business units to prioritize, plan, and implement the development schedule for major product releases</li></ul>Minimum Qualifications:<ul><li>Experience being a people leader, coaching, mentoring, and guiding for highly talented technical teams.</li><li>Proven experience hiring, retaining, and leading high-caliber engineering talent.</li><li>Understanding of web UI technologies and frameworks such as React and Angular.</li><li>Experience building customer-facing products with performing, availability and high scalability and bringing in new technologies based on current industry standards.</li><li>Strong written and verbal communication skills with the ability to cater to a diverse audience: executive collaborator, customer, partner, engineering.</li><li>Experience leading and building software engineering teams designing and building efficient software products in a fast-paced, sophisticated, and dynamic software development environment. Hands-on experience architecting and building modern REST APIs.</li><li>Experience with Agile, Scrum or other rapid application development methodologies is required</li><li>Commitment to drive a culture of accountability and ownership to empower teams and motivate change.</li><li>Experience leading individual contributors and providing career direction, coaching, and building development plans.</li><li>Experience working in a distributed team model and collaborating with remote team members.</li><li>BS or MS degree in computer science, computer engineering, or other engineering disciplines.</li></ul>Salary Range: $123,000.00 to $215,250.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.

Senior Engineering Manager - Global Web Engineering

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.Membership Portfolio Services, within our US Consumer Services Business, is responsible for developing and scaling several growing businesses that are strategically important to American Express. We are developing unique and differentiated ways to strengthen the Membership Model by connecting Card Members with Merchants that create opportunities to help drive our growth over the mid-to-long term.How will you make an impact in this role?The Senior Manager, Amex Ads Product role sits within the Digital Advertising team and reports to the Director, Amex Ads Product. This individual will support the growth of Amex’s digital advertising network, which is focused on introducing new channels for advertisers to engage Amex’s customers across our digital platforms (e.g., Amex Travel, Resy, Amex App).&nbsp;This individual will own the product roadmap of several digital capabilities and offerings (e.g., ad serving, order management, ad placements/formats) that will power Amex’s new suite of advertising products. This individual will be responsible for the design, development, and deployment of these new capabilities, in partnership with a team of engineering resources. As necessary, this individual will lead assessments of external tech solutions to fill internal capability gaps. Finally, this individual will be responsible for establishing robust compliance / risk guardrails.&nbsp;&nbsp;Key Responsibilities&nbsp;<ul><li>Own the product roadmap for Amex’s new advertising systems (e.g., ad serving, order management, self-service), to support rapid growth for the business, ensuring alignment with strategic priorities of the Digital Advertising team.</li><li>Identify, design, and launch new advertising placements and formats, including display, native, sponsored search, and email.</li><li>Lead the development and deployment of these new ad capabilities, collaborating across numerous platforms (e.g., Amex Travel, Resy, Amex App) and functional teams (e.g., product, technology, marketing, control management, legal).</li><li>Translate business requirements into&nbsp;actionable tech specifications (e.g., features, user stories) for engineering teams.</li><li>Closely&nbsp;track delivery of each capability, prioritize engineering effort (when necessary), and manage an active backlog.</li><li>Lead&nbsp;regular standups with tech owners to ensure timely delivery of capabilities as well as tech leadership updates to highlight progress and potential blockers.</li><li>Help&nbsp;resolve tech issues that arise and proactively identify opportunities to automate processes.</li><li>Spearhead&nbsp;assessments of external tech solutions to fill internal capability gaps and own the end-to-end third-party lifecycle management (TLM) associated with these new vendors.</li><li>Enact comprehensive&nbsp;compliance / risk processes &amp; controls and lead the New Product Approval (NPA) process when launching new capabilities.</li></ul>Minimum Qualifications&nbsp;<ul><li>Bachelor’s Degree</li><li>4+ years of product development, product management, and/or strategy experience</li></ul><ul><li>Exceptional problem-solving skills with an ability to understand complex technical systems, identify issues, and develop effective solutions.</li><li>Strategic mindset with a proven ability to work in white space and ambiguity, identifying new growth opportunities and defining a clear execution plan.</li><li>Self-starter with experience leading complex projects end-to-end.</li><li>Strong detail orientation and highly organized.</li><li>Excellent communication and presentation skills with proficiency in Microsoft Powerpoint.</li><li>Strong collaboration and relationship management skills with ability to engage, align, and inspire internal and external partners.</li><li>Customer-centric mindset with strong business acumen, ensuring scalable monetization and performant advertising, while upholding a superior customer experience.</li><li>Strong analytical skills and comfort with ads experimentation with proficiency in Microsoft Excel.&nbsp;</li></ul>Preferred Qualifications&nbsp;<ul><li>Expertise in the advertising industry and/or Commerce Media Networks, with hands-on experience owning and delivering product strategy for ads, marketplaces, and/or multi-sided platforms.</li><li>Proven ability to develop and execute against a product vision, strategy, and prioritized backlog.</li><li>Technical understanding of the product development process.</li><li>Experience managing digital ad products, leading technology scrum teams (in an agile environment), including software developers, engineers, and architects.</li><li>Experience translating business requirements into actionable tech specifications (e.g., features, user stories) and ensuring technology deliverables are built with high quality.</li><li>Experience interfacing with product owners and technology teams at American Express, with an ability to influence without authority to achieve business goals.</li><li>Experience with backlog management software (Rally/JIRA).</li></ul>Salary Range: $123,000.00 to $215,250.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.

Senior Manager - Amex Ads Product

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.Joining Amex Tech means discovering and shaping your contribution to something big. Here, you can work alongside talented tech teams and build a unique career with the Powerful Backing of American Express. With a range of opportunities to work with the latest technologies, and a commitment to back the broader engineering community through open source, our mission is to power your success. Because Amex Tech is powered by our technology, our culture, and our colleagues.The Enterprise Data and AI organization unites the data governance, strategy, engineering, and product teams with those responsible for AI engineering, generative AI enablement, and automation product and engineering. This group plays a pivotal role in leveraging data as a core driver of innovation and integrating AI capabilities to transform products, operations, and customer experiences. The EDAI organization also incorporates technology Research &amp; Development and experimentation with emerging capabilities, along with engineering support for Amex Digital Labs. This integration ensures that research breakthroughs seamlessly translate into business impact.We are seeking a Senior Engineer to lead the design and development of a scalable, secure, and modern framework that streamlines onboarding and supports development teams across multiple business units within Amex—scaling to meet future demands. You will architect and implement modern API-driven services, application components as per enterprise standards. The role involves advancing ACE Studio Platform and associated components (e.g., Process Engine, Case Management, Core APIs, RPA, and Work Management) with a focus on performance, availability, and maintainability. You'll drive the development of ACE Framework and Platform components, self-service tools, and real-time analytics to enhance operational efficiency and reduce cost. Ideal candidates will demonstrate deep experience in cloud-native development, distributed systems, enterprise integration, and feature scalability to meet enterprise-wide modernization goalsAt the core of Software Engineering:&nbsp;Every member of our team must be able to demonstrate the following technical, functional, leadership and business core competencies, including:<ul><li>Agile Practices</li><li>Product Attitude</li><li>Analytical Thinking</li><li>Business Product Knowledge</li></ul>Responsibilities:<ul><li>Design, build and manage enterprise platform and frameworks for Process Management, Case Management, Work Management, Process Mining</li><li>Designing, developing, and supporting shared technology services used by the enterprise</li><li>Leading a small team of Java &amp; Devops engineers</li><li>Taking your place as a core member of an agile team driving the latest development practices</li><li>Writing code and unit tests, working with API specs and automation</li><li>&nbsp;Finding opportunities for adopting new technologies&nbsp;</li></ul>Qualifications:<ul><li>Preferably a BS or MS degree in computer science, computer engineering, or other technical field</li><li>8+ years of hand on software development experience</li><li>Experience in Process Management, Case Management, Work Management is required.</li><li>Experience in leading and driving overall project is required</li><li>Programming Languages and Frameworks – Hands on experience in some or all the following is preferred:</li><li>Java, Python, Gihub Actions, Helm Chart, Istio Service Mesh,&nbsp;&nbsp;Envoy, Docker, Kubernetes, OpenShift, gRPC, JSON, CouchBase, Consul, Jenkins, , Elastic Stack, Kafka, Spark, Git, RDBMS like Postgres SQL, Springboot,&nbsp;multi-threaded programming, Maven, Gradle, JUnit</li><li>Experience in Platform Engineering is preferred</li><li>Experience in Automations, AI / ML driving cost savings is preferred</li><li>Ability to effectively interpret technical and business objectives and challenges and articulate solutions</li><li>Willingness to learn new technologies and exploit them to their optimal potential</li><li>Extensive experience in designing and implementing large scale platforms with high resiliency, availability, and reliability.</li><li>Strong experience in applications with high throughput and performance</li><li>Experience with micro services architectures and service mesh technologies is preferred.</li></ul>Salary Range: $123,000.00 to $215,250.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>Depending on factors such as business unit requirements, the nature of the position, cost and applicable laws, American Express may provide visa sponsorship for certain positions

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