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<dt><h4>Description</h4></dt>Do you desire to make a difference in your community? &nbsp; If so, this is the job for you!!&nbsp;Click here to watch the video.Communications Specialist 1, 2, 3, or 4Posted Date:August 15, 2025&nbsp; Closing Date:August 25, 2025Position Type: 1 Full-TimeLocation:Southwest Public Health District 8-2, Albany, GAServing a 14-county districtPaygrade/Salary:&nbsp;H-$39,124, I-$42,536, K-$50,419, L-$54,941Job Codes:&nbsp;GSP040, GSP041, GSP042, GSP043We offer: 13 paid holidays, Educational Support Leave, 3 wks. Annual Leave &amp; 3 wks. Sick Leave earned in first year, a defined benefit retirement plan plus (employer matched) 401(k) plan, Health and Flexible Benefits (Dental, Vision, Legal, Long-Term Care, Dependent Life, AD&amp;D, Short- and Long-Term Disability, and Spending Accounts).<dt><h4>Job Responsibilities</h4></dt><ul><li>Provide outstanding customer service</li><li>Serve as Public Information Officer and Risk Communicator for the District.&nbsp;</li><li>Develop and maintain district Public Information/Risk Communications plans&nbsp;</li><li>Develop and maintain relationships with outside agencies and media outlets&nbsp;</li><li>Design, produce, and distribute communications materials to staff and the public, including educational and recruitment materials</li><li>Design, produce, and distribute videos for training and promotional events</li><li>Participate in maintaining the district website</li><li>Manage emergency communications during a disaster or emergency event.</li><li>Train staff on effective communications with the media and on effective crisis communication</li><li>Utilize various social media platforms to facilitate communications</li><li>Adaptive and flexible communications style</li></ul>Responds to Public Health Emergencies <dt><h4>Minimum Qualifications</h4></dt>High school diploma/GED and three (3) of experience of communications or job-related experience.<dt><h4>Additional Information</h4></dt>Preferred Qualifications<ul><li>Bachelor’s degree or higher in Communication or related field such as Public Relations, Marketing, etc</li><li>Risk Management or Crisis Management Experience</li><li>Public Health experience</li><li>Knowledgeable in SWGA Culture, healthcare, and economics</li><li>Professional experience in webpage design, graphic design of communication materials for various social media platforms, and video recording/editing.</li><li>Experience creating school letters and press releases related to infectious diseases</li><li>Bilingual (Fluent in Spanish and English)</li></ul>A State Merit Application for Employment must be received by this office no later than the deadline.&nbsp;Highlight any experience related to the Preferred Qualifications.&nbsp;This position may require driving company vehicles (Valid driver’s license required) and working some evenings and weekends during special events such as health fairs and responding to disasters.&nbsp;Selected applicant must consent to a motor vehicle record assessment. Points should be less than 10 and/or not negatively impact insurance rates for the agency. Drug screen, criminal background check and immunization records may be required. If selected, male applicants between 18 and 26 years of age must present proof of Selective Service Registration. All information submitted is subject to verificationWe are an Equal Opportunity EmployerDue to the volume of applications received, we are unable to provide information on application status by phone or e-mail. All qualified applicants will be considered but may not necessarily receive an interview. Selected applicants will be contacted by the hiring agency for next steps in the selection process. Applicants who are not selected will not receive notification. This position is subject to close at any time once a satisfactory applicant pool has been identified.

Communications Specialist 1, 2, 3, or 4

Company Description Veolia in North America is the top-ranked environmental company in the United States for three consecutive years, and the country's largest private water operator and technology provider as well as hazardous waste and pollution treatment leader. It offers a full spectrum of water, waste, and energy management services, including water and wastewater treatment, commercial and hazardous waste collection and disposal, energy consulting and resource recovery. Veolia helps commercial, industrial, healthcare, higher education and municipality customers throughout North America. Headquartered in Boston, Veolia has more than 10,000 employees working at more than 350 locations across North America. Job Description This is a remote work arrangement that may be required to report to the main hub facility in West Bridgewater, MA as needed. This is a regional position that covers the states of VA, WV, PA, NJ, DE, and MD. Position Purpose: The position's purpose is to retain and grow existing high value/ strategic customers within the assigned territory. Primary Duties /Responsibilities: <ul><li>Manage all existing customer accounts within an assigned sales territory with focus on named high value/strategic accounts. In the strategic accounts it is expected that the Account Manager owns the customer relationships with additional focus on growth through expanded service offerings, margin improvement, treatment technology optimization and customer retention. </li><li>Engage in consultative-selling techniques that provide recommendations on a problem to solution basis. </li><li>Advise customers on ESS services and solutions through a basic understanding of various state and local governmental regulations pertaining to generation, storage, transportation and disposal of generated waste.</li><li>Support Technical Sales Representative(s) with onboarding new accounts to ensure an effective handoff.</li><li>Determine the current total spend on hazardous waste of the high value/ strategic customers and ESS's % share.</li><li>Create account plans and document in Salesforce for all high value/ strategic customers to grow and retain these customers.</li><li>Record leads within existing high value/ strategic customers in Salesforce.</li><li>Play an active role in management of Price Books for (higher value/ strategic) accounts; for example additions for new waste streams/service codes. </li><li>Support the Technical Sales Representative(s) and Inside Sales Representative(s) as required with information/ help within territory.</li><li>Maintain cooperative working relationships with all necessary departments to ensure effective coordination and resolution of customer issues.</li><li>Other responsibilities at the direction of the Strategy &amp; Growth Manager.</li><li>Travel to customer sites for in-person meetings is required.</li></ul> Qualifications Education / Experience / Background: <ul><li>High School Diploma</li><li>Demonstrable customer relationship experience</li><li>Technical knowledge/ experience of waste transport, disposal and recycling (from a degree or from experience)</li><li>Awareness of managing financial</li><li>Preferred degree or equivalent experience in science, mathematics, or business</li><li>5+ years of sales experience</li></ul> Knowledge / Skills / Abilities: <ul><li>Relationship-building skills</li><li>Ability to prioritize the highest value opportunities.</li><li>Focus on meeting customers needs, offering the least complex and most efficient (profitable) solution for ESS</li><li>Ability to manage customer and waste stream P&amp;Ls</li><li>Able to work collaboratively across different functions and to secure help from colleagues</li><li>Comfortable with a role on the road, but able to maintain connectivity to branch/ satellite</li><li>Strong communication skills and writing skills</li></ul> Required Certification / Licenses / Training: <ul><li>Veolia training as required.</li></ul> Additional Information Benefits: Veolia's comprehensive benefits package includes paid time off policies, as well as health, dental, vision, life insurance, savings accounts, tuition reimbursement, paid volunteering and more. In addition, employees are also entitled to participate in an employer sponsored 401(k) plan, to save for retirement. Pay and benefits for employees represented by a union are outlined in their collective bargaining agreement We are an Equal Opportunity Employer! All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. Disclaimer: The salary, other compensation, and benefits information is accurate as of the date of this posting. The Company reserves the right to modify this information at any time, subject to applicable law.

Account Manager

Company Description Veolia in North America is the top-ranked environmental company in the United States for three consecutive years, and the country's largest private water operator and technology provider as well as hazardous waste and pollution treatment leader. It offers a full spectrum of water, waste, and energy management services, including water and wastewater treatment, commercial and hazardous waste collection and disposal, energy consulting and resource recovery. Veolia helps commercial, industrial, healthcare, higher education and municipality customers throughout North America. Headquartered in Boston, Veolia has more than 10,000 employees working at more than 350 locations across North America. Job Description This is a remote work arrangement that may be required to report to the main hub facility in West Bridgewater, MA as needed. This is a regional position that covers the states of VA, WV, PA, NJ, DE, and MD. Position Purpose: The position's purpose is to retain and grow existing high value/ strategic customers within the assigned territory. Primary Duties /Responsibilities: <ul><li>Manage all existing customer accounts within an assigned sales territory with focus on named high value/strategic accounts. In the strategic accounts it is expected that the Account Manager owns the customer relationships with additional focus on growth through expanded service offerings, margin improvement, treatment technology optimization and customer retention. </li><li>Engage in consultative-selling techniques that provide recommendations on a problem to solution basis. </li><li>Advise customers on ESS services and solutions through a basic understanding of various state and local governmental regulations pertaining to generation, storage, transportation and disposal of generated waste.</li><li>Support Technical Sales Representative(s) with onboarding new accounts to ensure an effective handoff.</li><li>Determine the current total spend on hazardous waste of the high value/ strategic customers and ESS's % share.</li><li>Create account plans and document in Salesforce for all high value/ strategic customers to grow and retain these customers.</li><li>Record leads within existing high value/ strategic customers in Salesforce.</li><li>Play an active role in management of Price Books for (higher value/ strategic) accounts; for example additions for new waste streams/service codes. </li><li>Support the Technical Sales Representative(s) and Inside Sales Representative(s) as required with information/ help within territory.</li><li>Maintain cooperative working relationships with all necessary departments to ensure effective coordination and resolution of customer issues.</li><li>Other responsibilities at the direction of the Strategy &amp; Growth Manager.</li><li>Travel to customer sites for in-person meetings is required.</li></ul> Qualifications Education / Experience / Background: <ul><li>High School Diploma</li><li>Demonstrable customer relationship experience</li><li>Technical knowledge/ experience of waste transport, disposal and recycling (from a degree or from experience)</li><li>Awareness of managing financial</li><li>Preferred degree or equivalent experience in science, mathematics, or business</li><li>5+ years of sales experience</li></ul> Knowledge / Skills / Abilities: <ul><li>Relationship-building skills</li><li>Ability to prioritize the highest value opportunities.</li><li>Focus on meeting customers needs, offering the least complex and most efficient (profitable) solution for ESS</li><li>Ability to manage customer and waste stream P&amp;Ls</li><li>Able to work collaboratively across different functions and to secure help from colleagues</li><li>Comfortable with a role on the road, but able to maintain connectivity to branch/ satellite</li><li>Strong communication skills and writing skills</li></ul> Required Certification / Licenses / Training: <ul><li>Veolia training as required.</li></ul> Additional Information Targeted Annual Pay Range: Minimum of $70000 to a maximum of $100000 Benefits: Veolia's comprehensive benefits package includes paid time off policies, as well as health, dental, vision, life insurance, savings accounts, tuition reimbursement, paid volunteering and more. In addition, employees are also entitled to participate in an employer sponsored 401(k) plan, to save for retirement. Pay and benefits for employees represented by a union are outlined in their collective bargaining agreement Sick leave - 56 hours; Observed Holidays - 11 days; Vacation - Flexible Time Off Eligible for the Account Manager Bonus Plan We are an Equal Opportunity Employer! All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. Disclaimer: The salary, other compensation, and benefits information is accurate as of the date of this posting. The Company reserves the right to modify this information at any time, subject to applicable law.

Company Description Veolia in North America is the top-ranked environmental company in the United States for three consecutive years, and the country's largest private water operator and technology provider as well as hazardous waste and pollution treatment leader. It offers a full spectrum of water, waste, and energy management services, including water and wastewater treatment, commercial and hazardous waste collection and disposal, energy consulting and resource recovery. Veolia helps commercial, industrial, healthcare, higher education and municipality customers throughout North America. Headquartered in Boston, Veolia has more than 10,000 employees working at more than 350 locations across North America. Job Description This is a remote work arrangement that may be required to report to the main hub facility in West Bridgewater, MA as needed. This is a regional position that covers the states of VA, WV, PA, NJ, DE, and MD. Position Purpose: The position's purpose is to retain and grow existing high value/ strategic customers within the assigned territory. Primary Duties /Responsibilities: <ul><li>Manage all existing customer accounts within an assigned sales territory with focus on named high value/strategic accounts. In the strategic accounts it is expected that the Account Manager owns the customer relationships with additional focus on growth through expanded service offerings, margin improvement, treatment technology optimization and customer retention. </li><li>Engage in consultative-selling techniques that provide recommendations on a problem to solution basis. </li><li>Advise customers on ESS services and solutions through a basic understanding of various state and local governmental regulations pertaining to generation, storage, transportation and disposal of generated waste.</li><li>Support Technical Sales Representative(s) with onboarding new accounts to ensure an effective handoff.</li><li>Determine the current total spend on hazardous waste of the high value/ strategic customers and ESS's % share.</li><li>Create account plans and document in Salesforce for all high value/ strategic customers to grow and retain these customers.</li><li>Record leads within existing high value/ strategic customers in Salesforce.</li><li>Play an active role in management of Price Books for (higher value/ strategic) accounts; for example additions for new waste streams/service codes. </li><li>Support the Technical Sales Representative(s) and Inside Sales Representative(s) as required with information/ help within territory.</li><li>Maintain cooperative working relationships with all necessary departments to ensure effective coordination and resolution of customer issues.</li><li>Other responsibilities at the direction of the Strategy &amp; Growth Manager.</li><li>Travel to customer sites for in-person meetings is required.</li></ul> Qualifications Education / Experience / Background: <ul><li>High School Diploma</li><li>Demonstrable customer relationship experience</li><li>Technical knowledge/ experience of waste transport, disposal and recycling (from a degree or from experience)</li><li>Awareness of managing financial</li><li>Preferred degree or equivalent experience in science, mathematics, or business</li><li>5+ years of sales experience</li></ul> Knowledge / Skills / Abilities: <ul><li>Relationship-building skills</li><li>Ability to prioritize the highest value opportunities.</li><li>Focus on meeting customers needs, offering the least complex and most efficient (profitable) solution for ESS</li><li>Ability to manage customer and waste stream P&amp;Ls</li><li>Able to work collaboratively across different functions and to secure help from colleagues</li><li>Comfortable with a role on the road, but able to maintain connectivity to branch/ satellite</li><li>Strong communication skills and writing skills</li></ul> Required Certification / Licenses / Training: <ul><li>Veolia training as required.</li></ul> Additional Information Benefits: Veolia's comprehensive benefits package includes paid time off policies, as well as health, dental, vision, life insurance, savings accounts, tuition reimbursement, paid volunteering and more. In addition, employees are also entitled to participate in an employer sponsored 401(k) plan, to save for retirement. Pay and benefits for employees represented by a union are outlined in their collective bargaining agreement We are an Equal Opportunity Employer! All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. Disclaimer: The salary, other compensation, and benefits information is accurate as of the date of this posting. The Company reserves the right to modify this information at any time, subject to applicable law.

About Us: Mitsubishi Logisnext Americas Inc. has helped customers Move The World Forward for more than 100 years as a technology-driven forklift manufacturer. In addition to being a forklift manufacturer, we are also a total solutions provider offering scalable products and services from material handling and automation to extensive fleet support. About the role: We’re building something that matters—an intelligence layer for real-world operations where safety, performance, and productivity intersect. As the AI/ML Data Scientist leading our applied analytics team, you’ll do more than train models—you’ll shape how organizations interpret and act on complex machines and behavioral data. In this role, you’ll apply your expertise to solve problems that directly affect the movement of goods, the efficiency of workforces, and the uptime of critical equipment. You’ll lead a team tasked with turning raw telemetry into insight, building the algorithms, systems, and interfaces that connect people to the information they need—before they even know they need it. This is your opportunity to find meaning not just in data, but in your career—by driving real-world outcomes, influencing product vision, and building a high-performing team. What you will do: <ul><li>Lead and manage the applied analytics team, including Data Engineering and Prompt Engineering. Provide direction, mentorship, performance feedback, and resource planning to ensure team success.</li><li>Design, build, and deploy machine learning models to drive diagnostic, predictive, and prescriptive insights based on operational, behavioral, and event-based data.</li><li>Shape and guide the analytics product roadmap in partnership with Product, Engineering, and Business stakeholders—ensuring ML/AI development aligns with platform strategy and stakeholder needs.</li><li>Work hands-on with data, including exploration, feature engineering, experimentation, and model refinement—ensuring solutions are accurate, scalable, and production-ready.</li><li>Collaborate with internal and third-party partners to align data models, AI/ML use cases, and product integrations with broader ecosystem objectives.</li><li>Contribute to the development of user-facing AI interfaces, such as natural language experiences, intelligent recommendations, and analytics workflows.</li><li>Represent the analytics function internally and externally, including presentations to stakeholders, customers, and executive leadership.</li></ul> When &amp; Where: <ul><li>This position can be based out of the&nbsp;Houston, TX, Marengo, IL, or Grand Rapids, MI office.</li><li>This is a hybrid position (3 days per week in office, 2 days working from home).</li><li>Up to 20% travel may be required, including some international travel.</li></ul> What you need to have: <ul><li>Bachelor’s degree in a technical or quantitative field, such as Computer Science, Data Science, Engineering, or Statistics</li><li>7+ years of experience</li><li>Proven experience building and deploying machine learning models in production environments (e.g., predictive, diagnostic, time-series models)</li><li>Strong proficiency in Python and modern ML frameworks (e.g., scikit-learn, PyTorch, TensorFlow)</li><li>Experience working with real-world, high-volume, structured and semi-structured datasets, ideally involving sensor or operational data</li><li>Hands-on expertise in feature engineering, data exploration, and statistical analysis</li><li>Demonstrated ability to lead and develop technical teams, including mentoring and resource planning</li><li>Experience aligning AI/ML solutions to product strategy, stakeholder needs, and real-world use cases</li><li>Demonstrated ability to lead a team while actively contributing as a hands-on practitioner, comfortable setting vision, delegating, &amp; deep technical work</li></ul> What would be nice to have: <ul><li>Master’s or Ph.D. in a relevant technical field</li><li>Experience with natural language processing or LLM-based applications, including prompt design or retrieval-augmented generation</li><li>Familiarity with telemetry, IoT, or time-series data from physical systems or connected devices</li><li>Exposure to ML Ops workflows (e.g., model versioning, monitoring, retraining strategies)</li><li>Experience integrating third-party data sources into ML models or product analytics</li><li>Understanding of analytics product development cycles, including UX, feedback loops, and iterative design</li></ul> What we offer: <ul><li>Medical, dental, and vision benefits&nbsp;</li><li>Paid Vacation, Sick Time, and Paid Holidays </li><li>Profit Sharing Opportunities</li><li>Flexible Spending and HSA Accounts</li><li>401k with automatic company contribution and company match</li><li>Short-term and long-term disability insurance</li><li>Life, Dependent Life, and AD&amp;D Insurance</li><li>Paid Parental Leave (Includes 6-8 weeks of maternity leave and 5 days of paternity leave)</li><li>Employee Assistance Program </li><li>Employee Discounts</li><li>On-site fitness center (Houston)</li><li>On-the-job training and development</li></ul> The base salary for this position ranges from $150,000 to $190,000 annually. The specific salary for a successful candidate will depend upon, among other legitimate factors, education, training, and/or experience.Additionally, employees are eligible for an annual discretionary bonus. Applicants must be authorized to work for ANY employer in the U.S. We are unable to sponsor or take over sponsorship of an employment visa at this time. Equal Opportunity Employer/Veterans/Disabled Agency Disclaimer: Mitsubishi Logisnext Americas Inc. does not accept unsolicited resumes from third party vendors. Any unsolicited resumes from a third party will become the property of the company to use at the company’s discretion, with the understanding that Mitsubishi Logisnext Americas, Inc. will not be billed a fee for any such resumes. If a company is designated as an approved vendor, then said company can only provide assistance on those positions requested via a formal written agreement of support.

Mitsubishi Logisnext Americas Inc.

Senior Manager, Generative AI/ML Data Scientist

Job Title Assistant, Associate, or Full Professor of Marketing Requisition Number FE04593 Working Title Department Name 8F240:Dept of Marketing and Supply Chain Work Location Lexington, KY Type of Position Faculty Position Time Status Full-Time Tenure Track Status Tenure Track Required Education Ph.D. or be expected to earn one in marketing or related field Required Related Experience Must have an excellent record in the classroom and have an active research program Required License/Registration/Certification n/a Job Summary The Department of Marketing and Supply Chain at the University of Kentucky in Lexington, KY is pleased to invite applications for a tenure-eligible, Regular Title Series, position at the Assistant, Associate, or Full Professor level. This is a 9-month position with a preferred start date of January 1, 2026 (August 1, 2026 is possible). The successful candidate must hold a Ph.D. or be expected to earn one in marketing or related field, have an active research program, and have an excellent record in the classroom. While this position has most of its time focused on research, it also has teaching and service responsibilities. The anticipated initial DOE will be 30% teaching, 60-65% research, and 5-10% service. Our department offers an outstanding research environment including a behavioral research laboratory, student subject pool, research and travel budget, and a high level of faculty collaboration. Applications will begin to be reviewed immediately. The position will remain open until filled. Applicants should submit the following materials: 1) Letter of application (upload as Cover Letter), 2) Curriculum Vitae, and 3) Evidence of ongoing research (upload as Specific Request 1). In addition, when prompted in the academic profile, please provide the names and contact information for at least two, but not more than three references. This information will be utilized to solicit recommendation letters from your references within the employment system. Questions about this search should be directed to: Dan Sheehan Gatton Endowed Chair &amp; University Research Professor Department of Marketing and Supply Chain Chair University of Kentucky Gatton College of Business and Economics Office Phone: (859) 257-9419 Email: <a href="mailto:dan.sheehan@uky.edu" target="_blank">dan.sheehan@uky.edu</a> Employment at UK is subject to fund availability and includes a comprehensive benefits package that supports employee well-being and career development. Leadership is committed to promoting work life integration. The university generously contributes to employees’ retirement plans, medical coverage, and life insurance. Additional optional benefits include dental and vision insurance, supplemental retirement plans, and much more. To learn more about these benefits, please visit: <a href="https://hr.uky.edu/employment/our-benefits" target="_blank">https://hr.uky.edu/employment/our-benefits</a>. The Gatton College is nearing its 100th anniversary. Over that time, we have been preparing principled leaders for the global economy, producing high quality, influential research, and supporting economic growth in Kentucky and beyond. Accredited by the AACSB, Gatton proudly offers a full range of undergraduate, graduate, and professional business and economics degrees and certificates in both face-to-face and online formats. We are housed in a 220,000 square foot state-of-the-art facility, and are the fastest growing college on UK’s campus, with more than 4,000 students. Through teaching, research, and outreach, the Gatton College has a direct, tangible influence on the lives of Kentucky’s citizens and people around the world. We are looking for faculty who embody the College’s tagline of “Blue Means Business.” Located in central Kentucky, Lexington (pop. 320,000) is widely known as the “horse capital of the world” and is roughly an hour’s drive from Louisville and Cincinnati. Lexington has a number of desirable amenities, a vibrant dining and nightlife, and plenty of outdoor activities and is regularly cited as one of the top places to live in the US. Please consider joining our team. Skills / Knowledge / Abilities Does this position have supervisory responsibilities? No Preferred Education/Experience Deadline to Apply Open Until Filled Yes Our University Community We value the well-being of each of our employees and are dedicated to creating a healthy place for everyone to work, learn and live. In the interest of maintaining a safe and healthy environment for our students, employees, patients and visitors the University of Kentucky is a Tobacco &amp; Drug Free campus. As an Equal Opportunity Employer, we strongly encourage veterans, individuals with disabilities, women, and all minorities to consider our employment opportunities. Any candidate offered a position may be required to pass pre-employment screenings as mandated by University of Kentucky Human Resources. These screenings may include a national background check and/or drug screen.

Assistant, Associate, or Full Professor of Marketing

The Office of Technology and Innovation (OTI) leverages technology to drive opportunity, improve public safety, and help government run better across New York City. From delivering affordable broadband to protecting against cybersecurity threats and building digital government services, OTI is at the forefront of how the City delivers for New Yorkers in the 21st century. Watch our welcome video to see our work in action, follow us on social media @NYCOfficeofTech, and visit oti.nyc.gov to learn more. At OTI, we offer great benefits, and the chance to work on projects that have a meaningful impact on millions of people. You'll have the opportunity to work with cutting-edge technology and collaborate with other passionate professionals who share your drive and commitment to making a difference through technology. NYC311 is New York City’s official source for non-emergency information and services. NYC311 is the critical bridge for residents, businesses, and visitors to City government, providing quick and easy access to government services and information with the highest level of quality. Available 24 hours a day, 7 days a week in up to 175 languages. NYC311 provides industry leading service across multiple channels including phone, text, online, mobile app, and social media. Launched in 2003, NYC311 manages up to 40 million customer contact annually, and works in close partnership with the Mayor’s Office and every City Agency to develop and maintain accurate, timely, and plain-language content for all New Yorkers. The successful candidate will serve as the Director of Communications and Agency Relations for NYC 311. Responsibilities will include: -Direct multiple teams within the 311 Communications and Agency Relations unit; -Develop strategies for citywide customer service programs and delivery; -Oversee design and implementation of business solutions in CRM and IVR applications; -Lead business process reengineering efforts required to support mayoral and agency initiatives; -Develop and administer short and long range plans; -Serve as a senior management advisor for 311 and citywide agency relations issues and content management programs; -Oversee effective information flow provided and shared by 311, 311 Online, 311 X (Twitter), 311 Text Messaging, and any new 311 platform, with the public and city agencies; -Provide leadership for special projects and programs; manage relationships with internal and external partners; -Represent 311 at high level meetings with internal and external stakeholders and other entities; and serve as a senior management liaison; -Oversee special projects and initiatives as assigned. ADMINISTRATIVE STAFF ANALYST ( - 1002D<h4>Minimum Qualifications</h4>1. A master's degree from an accredited college in economics, finance, accounting, business or public administration, human resources management, management science, operations research, organizational behavior, industrial psychology, statistics, personnel administration, labor relations, psychology, sociology, human resources development, political science, urban studies or a closely related field, and two years of satisfactory full-time professional experience in one or a combination of the following: working with the budget of a large public or private concern in budget administration, accounting, economic or financial administration, or fiscal or economic research; in management or methods analysis, operations research, organizational research or program evaluation; in personnel or public administration, recruitment, position classification, personnel relations, employee benefits, staff development, employment program planning/administration, labor market research, economic planning, social services program planning/evaluation, or fiscal management; or in a related area. 18 months of this experience must have been in an executive, managerial, administrative or supervisory capacity. Supervision must have included supervising staff performing professional work in the areas described above; or 2. A baccalaureate degree from an accredited college and four years of professional experience in the areas described in "1" above, including the 18 months of executive, managerial, administrative or supervisory experience, as described in "1" above.<h4>Preferred Skills</h4> The successful candidate should possess the following: a Bachelor's degree in a related field 5+ years of satisfactory work experience managing or leading professional staff in the areas of Client Management, Content, Communications, or a related field proven experience with agency and client relationship management in a government setting experience with business promotion activities, marketing, or public relations experience with content strategy, usability, and design in a government setting professional experience as an editor or managing editor ability to edit user-focused, task-oriented content commitment to consistency in style, tone, and format experience with social media marketing and management platforms and tools project management experience familiarity with information technology and application development demonstrated experience working with technical and non-technical staff exceptional knowledge of Microsoft Office programs outstanding collaboration and team building skills strong written and verbal communication skills excellent analytic, organization, presentation and facilitation skills ability to manage multiple tasks under tight deadlines and ability to interface with executive level management and conduct senior level presentations. <h4>55a Program</h4> This position is also open to qualified persons with a disability who are eligible for the 55-a Program. Please indicate at the top of your resume and cover letter that you would like to be considered for the position through the 55-a Program. <h4>Public Service Loan Forgiveness</h4> As a prospective employee of the City of New York, you may be eligible for federal loan forgiveness programs and state repayment assistance programs. For more information, please visit the U.S. Department of Education’s website at <a href="https://studentaid.gov/pslf/" target="_blank">https://studentaid.gov/pslf/</a>. <h4>Residency Requirement</h4> New York City residency is generally required within 90 days of appointment. However, City Employees in certain titles who have worked for the City for 2 continuous years may also be eligible to reside in Nassau, Suffolk, Putnam, Westchester, Rockland, or Orange County. To determine if the residency requirement applies to you, please discuss with the agency representative at the time of interview. <h4>Additional Information</h4>The City of New York is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, veteran status, gender identity, or pregnancy.

New York City Office of Technology & Innovation (OTI)

Director, 311 Communications & Agency Relations | City of New York Jobs

Astound, the sixth-largest cable operator in the United States, is a leading supplier of cutting-edge technology and communications services—and applicants like you make it all possible. To develop your career, we provide one-on-one training and coaching, a supportive work environment and the opportunity to represent a superior telecommunications company.&nbsp;Additionally, we offer a robust benefits package, including rewards, recognition and employee discounts to ensure your continued success. With us, you’ll stay empowered to do your best work by creating astounding possibilities for local communities and beyond.Job Summary:The Sr. Director, Marketing holds ultimate responsibility for the strategic marketing activities and revenue goals of the Astound Business Solutions group and will lead the development and execution of comprehensive marketing strategies aimed at driving business growth and strengthening Astound Business Solutions position in the telecommunications industry. The role is the primary liaison to the Corporate Marketing team, working collaboratively on brand strategy and representing the Commercial Services interests on corporate campaigns and projects. The Sr. Director, Marketing will also interface with local systems and serve as an advisor and consultant to the respective SMB teams with the goal of increasing SMB subscribers.Duties and Responsibilities:<ul><li>Develop and implement marketing strategy for Commercial Services that align with business objectives, focusing on customer acquisition, retention, revenue growth and market expansion</li><li>Represent Commercial Services on brand strategy development</li><li>Lead and mentor a high-performing marketing team, fostering a culture of innovation and continuous improvement</li><li>Interface with local systems and SMB counterparts</li><li>Create and execute internal and external Marketing Communication strategies for Commercial Services consistent with overall Corporate style and approach</li><li>Develop the marketing strategy for new and existing products</li><li>Campaign Development: Oversee implementation of the Marketing strategy by conducting thorough market research to identify trends, customer needs, and competitive landscape - including campaigns, events, digital/social marketing, direct marketing, public relations, branding, content strategy and creation, promotions/offers/pricing, and product launches</li><li>Manage and maintain business analytics for marketing campaigns and adjust plans based on findings to optimize performance.</li><li>Support the sales regions; enabling them to meet their commercial objectives by providing appropriate tools, materials and presentations</li><li>Guide the day-to-day activities of the marketing team.</li><li>Ensure, measure and track the marketing objectives are implemented by the marketing team.</li><li>Develop Go-To-Market strategies for products, solutions, and Commercial Services as a whole</li><li>Manage Marketing budget to ensure efficient allocation of resources to maximize return on investment</li><li>Work closely with product management team to define marketing strategy, materials and programs</li><li>Develop the Marketing strategy, support and ensure plan implementation for the Partner, Carrier/Wholesale team, the GEMS&nbsp; and Cell Backhaul teams</li><li>Enhance customer relationship management and processes; develop and document customer journey</li><li>Oversee social media presence and direct programs to improve social media reputation and recognition.</li><li>Undertake continuous analysis of competitive environment and business trends</li><li>Maintain knowledge of evolving marketing trends, developments and best practices, providing recommendations and applying learnings to marketing campaigns.</li><li>Develop strategies to drive connects and revenue</li><li>Create standalone initiatives that drive activities</li><li>Strategize project to establish positioning within markets and recommending new tactics, channels and vendor partnerships for positive results</li><li>Manage outside vendors and events support as needed</li><li>Create Sales Enablement programs, campaigns, and initiatives to help educate the sales force on products, market/business landscape, buyer personas, account-based marketing and sales skills</li><li>Drive Awareness of Commercial Services in the market and within the company</li><li>Other duties as assigned</li></ul>Requirements/Qualifications:<ul><li>Education: Bachelor’s Degree in Marketing, Business Administration or related field.</li><li>Experience: Minimum of 10 years of experience in marketing (preferably in B2B) with at least 5 years in a leadership role within the telecommunications industry (preferred industry).</li></ul>Knowledge, Skills and Abilities: <ul><li>Proven track record of developing and executing successful marketing strategies that drive business growth.</li><li>Direct marketing experience utilizing behavior modeling to drive sales through targeted segmentation, offers, positioning and creative formats/media.</li><li>Strong understanding of digital marketing including paid and organic media, content creation and brand management.</li><li>Excellent analytical skills with the ability to interpret complex data and make data-driven decisions.</li></ul><ul><li>Exceptional communication and interpersonal skills with the ability to lead and inspire a diverse team of marketing professionals.</li></ul><ul><li>Proficiency in marketing automation tools and CRM systems.</li></ul><ul><li>Highly productive and prioritizes multiple tasks.</li></ul><ul><li>Demonstrated competency in writing, proof-reading, and creative production.</li></ul><ul><li>Helps facilitate a harmonious team environment.</li></ul><ul><li>Willingness and ability to quickly learn and understand the industry and company products.</li></ul><ul><li>Excellent presentation, communication, collaboration and problem solving skills</li></ul>We're Proud to Offer a Comprehensive Benefits Package Including:<ul><li>401k retirement plan, with employer match</li><li>Insurance options including: medical, dental, vision, life and STD insurance</li><li>Paid Time Off/Vacation: Starting at 80 hours per year, and increases based on tenure with the organization</li><li>Floating Holiday: 40 hours per year</li><li>Paid Holidays: 7 days per year</li><li>Paid Sick Leave: Astound allows a number of paid sick hours per calendar year and varies based on state and/or local laws</li><li>Tuition reimbursement program</li><li>Employee discount program</li></ul>Base Salary: The base salary range in Washington, California, Oregon, Massachusetts, New York, Maryland and Illinois for this position is $165,000 - $205,000 per year, plus opportunities for bonus, benefits and commission, if applicable. The base pay range represents the low and high end of the hiring range for this job. Actual pay will vary and may be above or below the range based on various factors including but not limited to relevant skills, experience, and capabilities. It is specific to Washington, California, Oregon, Massachusetts, New York, Maryland and Illinois and may not be applicable to other locations.Our Mission Statement:* Take care of our customers* Take care of each other* Do what we say we are going to do* Have funDiverse Workforce / EEO:Astound is proud to be an Equal Opportunity Employer, and we are dedicated to cultivating an inclusive workplace where employees feel valued, respected, and empowered.&nbsp; Discrimination of any kind has no place here.&nbsp; We are committed to providing equal opportunities for all employees and applicants, regardless of race, color, religion, sex, gender, pregnancy, childbirth and related conditions, national origin, age, physical and mental disability, marital status, sexual orientation, genetic information, military or veteran status, citizenship, or other status or characteristic protected by applicable law. We strive to create a culture that celebrates our differences and promotes fairness and inclusivity in all aspects of our business.&nbsp;FCO (For San Francisco Candidates Only):Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.CCPA Employee Privacy Policy (For California Candidates Only): <a href="https://www.astound.com/wp-content/uploads/2023/09/CCPA-Employee-Privacy-Notice.pdf&nbsp;&amp;nbsp" target="_blank">https://www.astound.com/wp-content/uploads/2023/09/CCPA-Employee-Privac…</a>;

Astound Broadband

Astound

Sr. Director, Marketing- Business Solutions

<h3>Senior Business Analyst</h3> Fidelity TalentSource is your destination for discovering your next temporary role at Fidelity Investments. We are currently sourcing for a Senior Business Analyst in Boston, MA! <h3>The Team &amp; Role</h3> Fidelity Center for Applied Technology (FCAT) is seeking a Senior Business Analyst to join our innovative Product group and to support the deployment and optimization of FCAT’s cutting-edge Automated Quality Management (AQM) tool. This tool uses AI to transcribe, summarize, and evaluate customer phone interactions, measuring associate adherence to the Interaction Call Model (ICM) and enabling data-driven coaching and self-led development. This role will be instrumental in shaping the future of financial services by leveraging Artificial Intelligence (AI), LLMs to develop innovative products and services. Reporting to the Director of Business / Systems Analysis, you will collaborate with cross-functional teams to explore emerging technologies, prototype solutions, and drive strategic initiatives. In this role, you will bridge the gap between technology and people by analyzing AQM tool-generated insights, identifying performance trends, and supporting coaching initiatives that elevate the client experience. You will play a key role in ensuring the accuracy, fairness, and effectiveness of AQM as a tool for continuous learning and quality improvement across Brokerage Client Service teams. <h3>The Expertise &amp; Skills you bring</h3> <ul> <li>Bachelor’s degree required; MBA or MS preferred. </li><li>Over 10 years of experience in business analysis, specializing in process flow design, use case/story development, and detailed documentation. </li><li>Proven ability in translating complex business needs into clear technical requirements and actionable Agile user stories. </li><li>Collaborate in the design, development, and refinement of call evaluation tools, offering strategic recommendations to enhance user experience and product clarity. </li><li>Analyze automated call scores, transcripts, summaries to uncover performance trends, coaching opportunities. </li><li>Partner with team leads and coaches to convert insights into targeted development plans and data-driven coaching strategies. </li><li>Demonstrates an innovative attitude and is enthusiastic about working with and continuously learning new technologies and their impact on business. </li><li>Experience with LLMs, prompt engineering or conversational AI is preferred. </li><li>Experience with quality monitoring and speech analytics platforms such as NICE is plus. </li><li>Proven ability to navigate and manage ambiguity, adapt to changing priorities and work environments, and thrive in fast-paced, innovative settings. </li><li>Excellent communication skills to convey complex information clearly and concisely, along with strong analytical, collaboration, and critical thinking skills. </li></ul> The hourly pay rate range for this position is $55.00-74.55 per hour. Placement in the range will vary based on job responsibilities and scope, geographic location, candidate’s relevant experience, and other factors.

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