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<h3>Job Description:</h3>As a Senior Manager, Owned Marketing, you will be responsible for development of Owned Channel strategy, recommendations and implementation, including decisioning which combination of owned channels and messages are most appropriate for the target audience and strategic communication objectives. Owned channels include email, web &amp; mobile messaging, landing page, and representative communications). You will be aligned to product area(s) and will use customer insights, channel best practices and test and learn results to improve our communications and deliver a more robust experience that drives business results and enables a flawless customer experience. You will be a member of a team responsible for coordinating and supporting marketing campaigns and Owned Channel initiatives.This requires a self-starter with attention to detail as well as strong collaboration, communication, and problem-solving skills. The ideal candidate will have prior marketing communications and/or agency experience as well as a background working within the financial services category.The Channel Expertise We’re Looking For<ul><li>Bachelor’s Degree</li><li>Agency experience a plus</li><li>Experience with Agile principles a plus</li><li>Experience working in a fast-paced, highly matrixed environment with multiple priorities, ability to meet deadlines and manage risks</li><li>Understanding of email marketing, customer journey mapping, and how email interacts with other channels to improve customer engagement.</li><li>Experience leading owned campaigns, including being a champion of standard processes, defining the targeting and test plan strategy, coordinating with execution partners, and pulling results from dashboards to determine campaign effectiveness.</li><li>Ability to see the 'storyline' in data and use data to make strategic recommendations and drive a channel learning agenda</li><li>Demonstrated ability to confidently interact with and influence leaders and peers</li><li>Diligent problem solver who provides clear direction and maintains clear communication with others about the work and results</li><li>Passion for being customer focused</li><li>Demonstrated innovative thinking and smart risk taking</li></ul>Qualifications<ul><li>Bachelors or equivalent with 8+ years of experience or Masters with 6+ years of experience in marketing, advertising and/or marketing communications.</li><li>Experience working with data &amp; analytics teams and technology teams to build and launch new capabilities to test and deploy communications</li><li>Excellent PowerPoint, Excel, Outlook, Word skills required. Prior experience with JIRA and SalesForce Marketing Cloud a plus.</li><li>Knowledge of Financial Service Industry and our Products and Services preferred</li><li>Ability to thrive in a fast-paced environment and are easily adaptable to change</li><li>Business/Technical Knowledge: Applies advanced knowledge of concepts, theories, and practices of professional/technical discipline.</li><li>Business Contribution/Impact: Leads projects/work activities with functional/divisional impact.</li><li>Problem Solving: Solves a variety of problems, typically of complex scope with minimal reference to established policies and procedures.</li><li>Analysis: Provides complex analysis and advice to division/functional management.</li><li>Decision Making/Autonomy: Makes decisions based on theory or concepts when solving problems of highly complex or technical nature.</li><li>Leadership: Provides leadership and general direction to work/project/process team. Identifies capabilities required within team and develops plan to reduce gaps.</li><li>Interpersonal Contact: Is involved in matters which involves the exchange of non-routine information. Requires the use of common courtesy, tact, and discretion to maintain cooperative associations. May involve the use of technical language.</li></ul>The Purpose of Your RoleDrive Owned marketing initiatives for the Fidelity Wealth Management marketing acquisition and migration team. These initiatives will include content, promotional, and service communications across owned channels. As a member of the Channel Marketing team, they will inform channel strategy and implement owned channels while staying focused on customer experience, channel best practices, efficiency, quality and driving business results.The Skills You Bring<ul><li>Proven experience implementing Owned marketing campaigns– with specific emphasis on email, .com, targeting onsite messages, and mobile.</li><li>Outstanding project/program management, and problem-solving capabilities, with the ability to handle multiple initiatives at once</li><li>Ability to successfully handle challenges and build trust in every interaction</li><li>Resourceful, self-sufficient, effective problem solver and troubleshooter even in the face of ambiguity.</li><li>Ability to challenge the norm and drive innovation</li><li>Energized about working collaboratively with an appreciation for the value of diverse opinions and different skills</li><li>Understand and appreciate the impact of data and an ability to pull, analyze, interpret and apply it effectively</li><li>Excellent written and verbal communication skills and ability to communicate clearly and concisely</li><li>Shown dedication to cross-functional collaboration in agile, client-centric, fast paced environment</li></ul>The Value You DeliverThe Senior Manager works closely with the cross-functional team to lead and coordinate Owned programs supporting team initiatives. This role is primarily responsible for advocating for the Owned email and 1:1 marketing strategy and the customer experience across the projects you lead, working closely with Communications Strategy, Creative, Paid Channel, Production and Project Management teams.How Your Work Impacts the OrganizationYou will partner with the larger marketing and analytics team to ensure each marketing initiative builds upon the past and continues to drive incremental business outcomes, while delivering high quality experiences for our customers.<h3>Certifications:</h3><h3>Category:</h3>MarketingFidelity’s hybrid working model blends the best of both onsite and offsite work experiences. Working onsite is important for our business strategy and our culture. We also value the benefits that working offsite offers associates. Most hybrid roles require associates to work onsite every other week (all business days, M-F) in a Fidelity office.Please be advised that Fidelity’s business is governed by the provisions of the Securities Exchange Act of 1934, the Investment Advisers Act of 1940, the Investment Company Act of 1940, ERISA, numerous state laws governing securities, investment and retirement-related financial activities and the rules and regulations of numerous self-regulatory organizations, including FINRA, among others. Those laws and regulations may restrict Fidelity from hiring and/or associating with individuals with certain Criminal Histories.

Fidelity Investments

Senior Manager, Channel Marketing (Owned)

<h3>Job Description:</h3>Fidelity.com Pre Login Marketing (Director), Channel MarketingThe RoleAs a Director within the Fidelity.com Channel Marketing team, you will play a key role in shaping and optimizing the digital shopping experience on Fidelity.com. You’ll partner closely with cross-functional teams—including research, design, content, analytics, and technology—to enhance customer journeys and drive measurable outcomes.You will contribute to the development and execution of initiatives that improve the customer experience on Fidelity.com webpages. This includes optimizing page layouts, enhancing content and design, and supporting experimentation efforts to better meet customer needs and business goals. You’ll work collaboratively across multiple lines of business to ensure alignment with broader marketing KPIs and priorities.The Expertise and Skills You Bring<ul><li>Bachelor’s degree required; advanced degree a plus</li><li>7+ years of relevant digital experience, ideally in a regulated industry</li><li>Strong project management experience and critical thinking skills in a marketing/advertising organization</li><li>Highly organized, detail-oriented and collaborative</li><li>Experience leading cross-functional initiatives and collaborating in a matrixed organization</li><li>Strong written and verbal communication including the ability to create and deliver a compelling storyline using data to influence audiences</li><li>Background in UX, content development, and webpage optimization</li><li>Familiarity with web analytics tools and platforms used for marketing automation and customer relationship management</li><li>Ability to analyze web analytics and derive actionable insights</li><li>Experience with A/B testing, funnel optimization, and learning agenda development</li><li>Passion for customer-centric marketing and staying current with digital trends</li><li>Solid understanding of investment products and regulatory considerations is a plus.</li></ul>Note: Fidelity will not provide sponsorship for this role.The Team You’ll be a key contributor to the Fidelity.com Channel Marketing team, part of the broader Fidelity Marketing organization. This team is responsible for the strategy and execution of digital experiences on Fidelity.com and works closely with product owners, content creators, designers, technologists, researchers, analysts, legal, and compliance partners. Company Overview At Fidelity, we are focused on making our financial expertise broadly accessible and effective in helping people live the lives they want. We are a privately held company that places a high degree of value in creating and nurturing a work environment that attracts the best talent and reflects our commitment to our associates. We are proud of our diverse and inclusive workplace where we respect and value our associates for their unique perspectives and experiences. For information about working at Fidelity, visit <a href="https://jobs.fidelity.com/?utm_source=fidelitycareers.com&amp;utm_medium=vanity" target="_blank">Fidelitycareers.com</a>Fidelity Investments is an equal opportunity employer<h3>Certifications:</h3><h3>Category:</h3>MarketingFidelity’s hybrid working model blends the best of both onsite and offsite work experiences. Working onsite is important for our business strategy and our culture. We also value the benefits that working offsite offers associates. Most hybrid roles require associates to work onsite every other week (all business days, M-F) in a Fidelity office.Please be advised that Fidelity’s business is governed by the provisions of the Securities Exchange Act of 1934, the Investment Advisers Act of 1940, the Investment Company Act of 1940, ERISA, numerous state laws governing securities, investment and retirement-related financial activities and the rules and regulations of numerous self-regulatory organizations, including FINRA, among others. Those laws and regulations may restrict Fidelity from hiring and/or associating with individuals with certain Criminal Histories.

Director, Channel Marketing (Fidelity.com Pre-Login)

<h3>Job Description:</h3>The Role The Senior Manager of Strategic Program Enablement will play a key role in advancing the maturity, scalability, and impact of our loyalty strategy. This role ensures teams across the enterprise are ready to activate the loyalty strategy through cross-functional coordination, establishment of recurring routines that will help work flow more efficiently, and designing the structures needed to support adoption. Blending deep expertise in loyalty programs with strategic enablement and delivery skills, you will act as a connector across marketing, product, technology, operations, and compliance teams. Your focus will be on clearing blockers, aligning partners, enabling business readiness, and establishing repeatable models and frameworks that help teams move faster and more effectively. You bring an understanding of loyalty mechanics and customer engagement, with strong organizational, change management and communication skills. You will manage end-to-end program oversight, enable transparency across teams, and lead readiness and adoption for loyalty capabilities and benefits. Success means increased clarity, momentum, and adoption of our loyalty vision, delivered through structured routines and collaborative execution. The Expertise and Skills You Bring <ul><li>Bachelor’s Degree in business, marketing, or program management </li></ul><ul><li>5+ years of experience leading large-scale marketing or loyalty programs (preferably in financial services or credit card/rewards-based industries) </li></ul><ul><li>Consistent track record delivering cross-functional loyalty initiatives tied to measurable outcomes such as improved retention, increased engagement, and deeper adoption of loyalty benefits and experiences </li></ul><ul><li>Ability to craft strategic loyalty roadmaps and translate business objectives into executable plans </li></ul><ul><li>Effective facilitator with outstanding organizational skills who can lead projects with multiple workstreams and brainstorm with the team to generate solutions that address challenges and roadblocks to accelerating value delivery </li></ul><ul><li>Experience working with senior level partners to synthesize and deliver strategies and delivery plans </li></ul><ul><li>A flexible teammate willing to get involved and assist the larger team </li></ul><ul><li>Ability to develop relationships across all management levels </li></ul><ul><li>Proven change agent capable of mentoring agile practices to teams and individuals from across different functions and experiences as they work through new situations </li></ul><ul><li>Partners collaboratively with team leaders to enable delivery of the team’s mission through well-executed sprints, leveraging strong organizational skills for leading timelines, risks, interdependencies and reporting </li></ul><ul><li>Solutions driven approach, proactively seeking-out opportunities to optimize overall team performance, engagement model, efficiency and value delivered </li></ul><ul><li>Maintains and updates team performance metrics and artifacts, ensuring accurate, clear feedback to the team on how to improve metrics and provide transparency to partners. </li></ul><ul><li>Enable improvements through mentoring, training, and resource development </li><li>Program Management Certification or System/Design Thinking experience is a plus. </li></ul>The Team This role will be a key member of a cross-functional Fidelity Marketing team supporting both the Fidelity Wealth and Fidelity Brokerage Business Units. We are responsible for evolving our overall marketing strategy and reinforcing it with infrastructure and business processes. Our team supports high-priority, executive-sponsored initiatives that are fast-paced and highly visible at the senior-most levels of the organization. This role is ideal for individuals who are energized by inspiring change, motivated by making an impact, and thrive in environments where their work is seen and valued by senior leaders. <h3>Certifications:</h3><h3>Category:</h3>MarketingFidelity’s hybrid working model blends the best of both onsite and offsite work experiences. Working onsite is important for our business strategy and our culture. We also value the benefits that working offsite offers associates. Most hybrid roles require associates to work onsite every other week (all business days, M-F) in a Fidelity office.Please be advised that Fidelity’s business is governed by the provisions of the Securities Exchange Act of 1934, the Investment Advisers Act of 1940, the Investment Company Act of 1940, ERISA, numerous state laws governing securities, investment and retirement-related financial activities and the rules and regulations of numerous self-regulatory organizations, including FINRA, among others. Those laws and regulations may restrict Fidelity from hiring and/or associating with individuals with certain Criminal Histories.

Senior Manager, Strategic Program Enablement

<h3>Job Description:</h3>Director of Communications Strategy, Chapter Lead- Grade 7The RoleA director of Communications Strategy blends best-in-class marketing activation/ account management responsibilities with deep understanding of channel best practices that deliver communication plans designed to deliver effective, efficient, and resonant marketing experiences that speak directly to the interest, needs, and values of the audiences we serve. Reporting into the VP, Marketing Lead of Communications Strategy, this individual will be a critical people leader within Fidelity’s Brand and Enterprise line of business, driving excitement, partnership, and orchestration of key workstreams and priorities among internal stakeholders. This individual will nurture and support their team of 6 direct reports, cultivating a culture of partnership, efficiency, and strategic expertise both among their team and within the broader Asset Mgmt., Fidelity Institutional, Health and Charitable lines of business.The TeamThis role includes oversight of a seasoned team of communications strategists supporting the brand and enterprise line of business. The communications strategy team is comprised of two cohorts:First, the integrated channel strategist, who owns the integrated channel plans for key campaigns, creating more targeted, effective marketing experiences that deliver on business objectives - delivering the highest quality brand experiences for our customers and prospective customers. Second, this individual will oversee the marketing activation team, who is responsible for executing on these integrated channel plans, ensuring best in class creative execution and strategically aligned marketing activations. This group of professionals quarterbacks the execution of the integrated marketing plans, ensuring that ultimate customer experiences are impactful and on strategy. This includes, but is not limited to: confirming the combination of channels and messages align to the broader communications strategy; activations meet prescribed communications objectives; ensuring all creative developed is on-brand and consistent across multiple touchpoints- nuanced as needed based on where each asset is delivered; Adhering and enforcing legal and regulatory requirements through process such as eReview &amp; disclosures; collecting and consolidating key stakeholder feedback, socializing as needed to ensure appropriate updates are completed; working with channel SMEs to understand and execute on channel best practices. At Fidelity, we embrace diversity of thought and experience. Our team thrives on a dedication to innovation which promotes a culture of continuous improvement.The Expertise and Skills You BringLeadership<ul><li>You are an experienced people leader who is comfortable and well-versed in giving direct feedback to reports and key partners.</li><li>You seek opportunities to challenge, encourage, and grow your team of direct reports</li><li>You lead with an essence of productive positivity, and are able to reinforce team morale in a fast-paced, dynamic, and highly nuances job environment.</li><li>You are an authentic leader and culture carrier who inspires creativity and innovation, proactively develops and shares knowledge, and builds a culture of inclusion and continuous learning with a focus on associate growth while encouraging teams to deliver results and impact. </li></ul>Strategic Expertise<ul><li>You demonstrate a deep understanding of business acumen and proven ability to translate that expertise into holistic communication strategies that drive client engagement and economic value for the firm. </li><li>You are comfortable thinking critically and debating/advocating for certain channels and experiences across paid, owned, and earned touchpoints, based on knowledge of those channels and audience behavior. You partner closely with channel SMEs to ensure each channel is being activated appropriately.</li><li>You demonstrate initiative, creativity and proactiveness when an established framework needs to be customized to achieve a business goal and bring forward a recommendation or solve.</li><li>You have senior-level experience in business analysis, consumer insights, design thinking and marketing to develop communication strategies aligned with and in support of business objectives.</li><li>You are energized by the idea of building and refining this new capability within Fidelity, demonstrating leadership and collaboration both within and outside of the marketing organization.</li><li>You are comfortable with design thinking and facilitating real-time workshops and sessions to develop cross-program or cross-channel experiencing.</li></ul>Organizational Influence<ul><li>You have outstanding relationship building and influencing skills with an ability to creatively handle differences of opinion and build trust in every interaction</li><li>You can explain the role of communications strategy, and how it compares to and complements other internal teams. Can identify and offer a recommendation of deliverables based on business need and available resources. Can articulate how comms strategy compares with previous account management and marketing activation.</li><li>You have proven ability to effectively lead and navigate multiple large cross-functional organizations in the agile operating model to drive customer and brand value. </li><li>You have excellent verbal and written communications skills and the ability to effectively structure and deliver presentations, champion recommendations, and influence decisions at all levels of management </li></ul><h3>Company Overview</h3>At Fidelity, we are passionate about making our financial expertise broadly accessible and effective in helping people live the lives they want! We are a privately held company that places a high degree of value in creating and nurturing a work environment that attracts the best talent and reflects our commitment to our associates. We are proud of our diverse and inclusive workplace where we respect and value our associates for their unique perspectives and experiences. For information about working at Fidelity, visit FidelityCareers.com. Fidelity Investments is an equal opportunity employer.Fidelity will reasonably accommodate applicants with disabilities who need adjustments to complete the application or interview process. Please email us at <a href="mailto:accommodations@fmr.com" target="_blank">accommodations@fmr.com</a> or call 800-835-5099, prompt 2, option 2 if you would like to request an accommodation.<h3>Certifications:</h3><h3>Category:</h3>MarketingFidelity’s hybrid working model blends the best of both onsite and offsite work experiences. Working onsite is important for our business strategy and our culture. We also value the benefits that working offsite offers associates. Most hybrid roles require associates to work onsite every other week (all business days, M-F) in a Fidelity office.Please be advised that Fidelity’s business is governed by the provisions of the Securities Exchange Act of 1934, the Investment Advisers Act of 1940, the Investment Company Act of 1940, ERISA, numerous state laws governing securities, investment and retirement-related financial activities and the rules and regulations of numerous self-regulatory organizations, including FINRA, among others. Those laws and regulations may restrict Fidelity from hiring and/or associating with individuals with certain Criminal Histories.

Director, Communications Strategy

Company Description By working at Harvard University, you join a vibrant community that advances Harvard's world-changing mission in meaningful ways, inspires innovation and collaboration, and builds skills and expertise. We are dedicated to creating a diverse and welcoming environment where everyone can thrive.Why join the Harvard Kennedy School?The John F. Kennedy School of Government at Harvard University is one of 12 graduate and professional schools at the university. Harvard Kennedy School’s mission is to improve public policy and leadership so people can live in societies that are more safe, free, just, and sustainably prosperous. By combining cutting-edge research, the teaching of outstanding students, and direct interaction with practitioners, we have an impact on solving public problems that no other institution can match. When you work at Harvard Kennedy School, you make a difference. Job Description Job Summary: The Senior Manager of Operations is a pivotal operational and project management partner to the Chief Communications Officer (CCO), responsible for overseeing, coordinating, and executing all operations within Harvard Kennedy School’s (HKS) Office of Communications and Public Affairs (OCPA).&nbsp;This leader drives the operations of the communications department, including office administration, project management, and&nbsp;tracking of goals and effectiveness. In this role, you will help drive the seamless integration of workstreams managed by four departmental directors—ensuring alignment, on-time delivery, and optimal outcomes for office-wide priorities.&nbsp;&nbsp;The ideal candidate for this role is a results-driven project manager and operations professional who thrives in fast-moving, multifaceted environments. This person thrives on optimizing an office’s systems and processes, identifying areas for improvement, finding solutions, and collaborating across the teams. They are a strategic thinker with advanced project management expertise, skilled at building and executing detailed project plans, managing competing priorities, and optimizing processes and budgets across various teams. This leader brings proven experience shepherding large-scale initiatives involving multiple stakeholders, accelerated timelines, and high organizational visibility. They lead proactively—anticipating issues, identifying risks, and ensuring that all projects are executed efficiently, effectively, and collaboratively.&nbsp; 
Job-Specific Responsibilities: <ul><li>Develop and monitor detailed project timelines, milestones, and deliverables; proactively track progress, resolve potential roadblocks, and provide regular status updates to leadership.&nbsp;Oversee and implement processes to track the Communications team’s annual workplan and progress toward departmental goals; collaborate with Communications Leadership to develop effective tracking systems.</li><li>Serve a key project manager for the Office of Communications and Public Affairs (OCPA), partnering with the CCO to lead project planning, execution, and delivery for office operations and strategic initiatives—including complex, high-profile communications campaigns.</li><li>Work with the CCO to strategically manage the budget,&nbsp;ensuring strategic and timely spending while identifying forward-looking opportunities. Manage financial systems&nbsp;such as invoicing, office-wide recurring expenses, and external vendors.</li><li>Organize, schedule, and facilitate excellent team meetings,&nbsp;ensuring agendas are relevant, timely, and impactful.</li><li>Drive cross-functional coordination and project alignment by facilitating communication, information sharing, and timely decision-making among the four OCPA directors and relevant stakeholders.</li><li>Oversee project planning for key office activities, including effective meeting cadence, retreats, report management, coordination of freelancers and in-office vendors, and execution of recurring operational processes.</li><li>Manage the office’s financial operations and project budgets, ensuring strategic allocation and timely spending, accurate invoicing, and optimization of financial resources across all projects and initiatives.</li><li>Foster and maintain effective relationships&nbsp;with external vendors, ensuring all deliverables meet our standards, deadlines, and budget requirements.</li><li>Advise and brief the CCO on project status, key updates, risks, and opportunities, enabling data-driven decision-making and agile response to emerging challenges.</li><li>Support the development of materials and key content—including webinars, retreats, and leadership presentations—tailored to audiences such as the Dean’s Council, Visiting Committee, and all-staff meetings, in partnership with the appropriate team.</li><li>Lead process improvements and workflow optimization initiatives, continuously identifying and implementing enhancements to increase productivity, collaboration, and project outcomes across the team.</li></ul> Qualifications Basic Qualifications: <ul><li>Bachelor’s degree and 5 years of professional experience in operations, communications, public affairs, media relations, as a chief of staff, project manager, or a related field.</li><li>Demonstrated experience/interest in the field of communications, public service, government, or politics, through education or professional experience.</li></ul> 
Additional Qualifications and Skills: <ul><li>Exceptional organizational, project management, and process improvement skills. Fluency with project management processes and systems.&nbsp;</li><li>Outstanding interpersonal skills with a collaborative mindset and diplomatic approach to problem-solving.</li><li>Ability to see the “big picture” while managing details and multiple priorities.</li><li>Experience working in a complex, matrixed environment or with cross-functional teams with tight deadlines.</li><li>Experience managing budgets.</li><li>Strong writing, editing, and verbal communication skills.</li></ul> Additional Information <ul><li>Standard Hours/Schedule: 35 hours per week</li><li>Visa Sponsorship Information: Harvard University is unable to provide visa sponsorship for this position</li><li>Pre-Employment Screening: Identity, Education</li><li>Other Information: This position is based on our campus in Cambridge, MA. It requires working in-person a minimum of 3 days per week during the academic year.</li></ul>#LI-ES2Work Format DetailsThis is a position that is based at a Harvard campus location with some remote work options available. Additional details will be discussed during the interview process. All remote work must be performed within one of the Harvard Registered Payroll States, which currently includes Massachusetts, Connecticut, Maine, New Hampshire, Rhode Island, Vermont, Georgia, Illinois, Maryland, New Jersey, New York, Virginia, Washington, and California (CA for exempt positions only). Certain visa types and funding sources may limit work location. Individuals must meet work location sponsorship requirements prior to employment.&nbsp;
Salary Grade and RangesThis position is salary grade level 057. Please visit &nbsp;<a href="https://hr.harvard.edu/salary-ranges" target="_blank">Harvard's Salary Ranges</a>  to view the corresponding salary range and related information.&nbsp;
BenefitsHarvard offers a comprehensive benefits package that is designed to support a healthy work-life balance and your physical, mental and financial wellbeing. Because here, you are what matters. Our benefits include, but are not limited to:&nbsp;<ul><li>Generous paid time off including parental leave&nbsp;</li><li>Medical, dental, and vision health insurance coverage starting on day one&nbsp;</li><li>Retirement plans with university contributions&nbsp;</li><li>Wellbeing and mental health resources&nbsp;</li><li>Support for families and caregivers&nbsp;</li><li>Professional development opportunities including tuition assistance and reimbursement&nbsp;</li><li>Commuter benefits, discounts and campus perks&nbsp;</li></ul>Learn more about these and additional benefits on our <a href="https://hr.harvard.edu/benefits-wellbeing" target="_blank">Benefits &amp; Wellbeing Page</a>.&nbsp;
EEO/Non-Discrimination Commitment StatementHarvard University is committed to <a href="https://hr.harvard.edu/sites/g/files/omnuum6281/files/2025-04/reaffirmation_statement.pdf" target="_blank">equal opportunity</a> and <a href="https://provost.harvard.edu/files/provost/files/non-discrimination_and_anti-bullying_policies.pdf" target="_blank">non-discrimination</a>. We seek talent from all parts of society and the world, and we strive to ensure everyone at Harvard thrives. Our differences help our community advance Harvard’s academic purposes.&nbsp;Harvard has an <a href="https://hr.harvard.edu/sites/g/files/omnuum6281/files/2025-04/reaffirmation_statement.pdf" target="_blank">equal employment opportunity</a> policy that outlines our commitment to&nbsp;prohibiting discrimination on the basis of race, sex, ethnicity, color, national origin, religion, disability, or any other characteristic protected by law or identified in the university’s <a href="https://provost.harvard.edu/files/provost/files/non-discrimination_and_anti-bullying_policies.pdf" target="_blank">non-discrimination policy</a>. Harvard’s <a href="https://hr.harvard.edu/sites/g/files/omnuum6281/files/2025-04/reaffirmation_statement.pdf" target="_blank">equal employment opportunity</a> policy and <a href="https://provost.harvard.edu/files/provost/files/non-discrimination_and_anti-bullying_policies.pdf" target="_blank">non-discrimination policy</a> help all community members participate fully in work and campus life free from harassment and discrimination.&nbsp;

Harvard University FAS Human Resources

Senior Manager of Operations, Communications and Public Affairs

Company Description By working at Harvard University, you join a vibrant community that advances Harvard's world-changing mission in meaningful ways, inspires innovation and collaboration, and builds skills and expertise. We are dedicated to creating a diverse and welcoming environment where everyone can thrive.The Bloomberg Center for Cities at Harvard University serves a global community committed to improving public management, leadership, and governance. The Center’s cross-Harvard collaboration unites expertise focused on cities across disciplines and schools to produce research, train leaders, and develop resources for global use. The Center is designed to have practical impact on the future of cities, where more than half of the world’s people now live, by informing and inspiring local government leaders, scholars, students, and others who work to improve the lives of residents around the world. Job Description The Bloomberg Center for Cities at Harvard University is seeking a Senior Director to lead its global communications, engagement, and dissemination efforts. This role will raise the Center’s profile, expand its reach among scholars and practitioners, and promote the use of research-based insights and tools for urban leadership and problem-solving.&nbsp;About the Role&nbsp; 
This position goes beyond traditional communications. It includes developing platforms and channels, fostering communities and networks, and managing strategic partnerships. The Senior Director will work across teams at the Center to highlight its research, programs, and impact—connecting faculty, students, and city leaders. They will draw on faculty research and tell compelling stories about the impact of mayors and students who work with the Center. This leader will shape a clear narrative that captures the Center’s mission and activities, increases its visibility and brand recognition, and aligns with key partners, including Bloomberg Philanthropies.&nbsp;What We're Looking For&nbsp; 
We’re looking for a strategic thinker with strong execution skills. The successful candidate will know how to craft compelling stories for different audiences—from city leaders and policymakers to students and scholars. They are comfortable leading a high-performing team, producing high-quality content, and coordinating across complex environments. They see communication and engagement as avenues for connection, influence, and change and have the ambition and ability to excel in all aspects of the job.&nbsp;&nbsp; 
Job-Specific Responsibilities: <ul><li>Develop and lead a global communications strategy that advances the Center’s mission, including digital engagement, field-building, and dissemination.&nbsp;</li><li>Serve as a senior advisor to the Director, other senior leaders, and affiliated faculty on media inquiries, announcements, and high-priority communications.&nbsp;</li><li>Shape and steward the Center’s narrative to ensure consistency, clarity, and resonance across platforms, audiences, and geographies.&nbsp;&nbsp;</li><li>Identify and support individuals (e.g. faculty, students, city leaders) and entities (labs, cities, partner organizations) who can amplify impact and visibility of the Center’s work. Design and implement strategies to engage scholars across disciplines in co-producing and utilizing high-quality research on cities.&nbsp;</li><li>Promote the adoption of research-based curricular materials by educators, institutions, and learners focused on cities worldwide.&nbsp;</li><li>Lead strategies to elevate public discourse on urban problem-solving and city leadership.&nbsp;</li><li>Guide the creation of compelling content that draws on the Center’s research, reports, teaching materials, events, and impact stories to drive engagement across channels, networks, and platforms.&nbsp;</li><li>Create and execute a robust media relations and social engagement strategy positioning the Center as a global hub for research on cities and a trusted resource for current and future city leaders.&nbsp;</li><li>Plan and execute high-profile announcements, campaigns, and initiatives in close coordination with Harvard collaborators, Bloomberg Philanthropies, and other key stakeholders.&nbsp;</li><li>Develop and lead a high-performing team and manage relationships with vendors, creative partners, Harvard-affiliated faculty and labs, and internal Center teams.&nbsp;</li><li>Design and manage organizational infrastructure and working processes to execute the global plan and support high standards quality.&nbsp;&nbsp;</li><li>Manage the communications budget and propose allocation of resources and assets to maximize impact.&nbsp;</li><li>Track and analyze performance across core areas (communications, engagement, and dissemination) to demonstrate impact, drive continuous improvement, and inform future strategy.&nbsp;</li><li>Establish systems, calendars, and protocols to ensure coordination and timely delivery across all communications activities.&nbsp;</li></ul>#LI-ES2 Qualifications Basic Qualifications: Bachelor's Degree and a minimum of 8 years of increasing responsibility in communications and/or public engagement roles.&nbsp; 
Additional Qualifications and Skills: The ideal candidate combines strategic thinking with strong tactical execution and a demonstrated ability to deliver high-quality communication and engagement efforts across a range of formats and audiences. They will also possess the ability to perform well across arenas and organizations with different standards, interests, cultures, and practices. They are comfortable working independently and collaboratively, balancing long-term planning with day-to-day responsiveness. With a strong editorial instinct, political and organizational sensitivity, and a relentless commitment to excellence, they can quickly produce clear, compelling content—from practical communications to complex, research-informed narratives. They understand how to build and sustain impactful platforms and channels and have the skills to design and manage all business processes associated with high performing communications systems. They thrive in dynamic environments, bring sound judgment to sensitive issues, and remain calm under pressure.&nbsp;<ul><li>Proven success designing and executing sophisticated media strategies—across national, regional, and local contexts—ideally within government, academic or policy-oriented organizations, or large public affairs or communications agencies.&nbsp;</li><li>Exceptional writer, editor, producer, and storyteller with a sharp instinct for institutional voice, audience engagement, production value, and public positioning.&nbsp;</li><li>Self-starter who thrives in a collaborative team environment and takes pride in delivering high-quality, timely communications.&nbsp;</li><li>Experience designing and managing content strategies that support platform-building, field dissemination, and the uptake of research-based materials by external institutions.&nbsp;</li><li>Ability to support and engage with high-profile public officials; strong grasp of city, state, and national policy landscapes, domestically and internationally.&nbsp;&nbsp;</li><li>Fluent in traditional and digital media tools, with a track record of securing media coverage and managing journalist relationships nationally and internationally.&nbsp;&nbsp;</li><li>Experience developing and scaling communications infrastructure, including owned media channels.&nbsp;</li><li>Proficiency in the use of generative AI and knowledgeable about the strategic use of genAI tools in organizational settings.&nbsp;&nbsp;</li><li>Understanding of the political, social, and civic contexts that shape urban governance in the U.S.&nbsp;</li><li>Highly organized, detail-oriented, and composed under pressure; able to manage sensitive issues with discretion and judgment.&nbsp;&nbsp;</li><li>Collaborative and inclusive team leader who builds strong relationships, mentors others, and works well across diverse teams.&nbsp;</li></ul> Additional Information This position is a fully benefits eligible term appointment through June 30, 2027, with the possibility of renewal.<ul><li>Visa Sponsorship Information: Harvard University is unable to provide visa sponsorship for this position</li><li>Pre-Employment Screening: Identity, Education</li><li>Other Information:&nbsp;This role is based in Cambridge, MA and is a full-time position.&nbsp;</li><li>Standard Hours/Schedule: 35 hours per week</li></ul>Work Format DetailsThis is a position that is based at a Harvard campus location with some remote work options available. Additional details will be discussed during the interview process. All remote work must be performed within one of the Harvard Registered Payroll States, which currently includes Massachusetts, Connecticut, Maine, New Hampshire, Rhode Island, Vermont, Georgia, Illinois, Maryland, New Jersey, New York, Virginia, Washington, and California (CA for exempt positions only). Certain visa types and funding sources may limit work location. Individuals must meet work location sponsorship requirements prior to employment.&nbsp;
Salary Grade and RangesThis position is salary grade level 060. Please visit &nbsp;<a href="https://hr.harvard.edu/salary-ranges" target="_blank">Harvard's Salary Ranges</a>  to view the corresponding salary range and related information.&nbsp;
BenefitsHarvard offers a comprehensive benefits package that is designed to support a healthy work-life balance and your physical, mental and financial wellbeing. Because here, you are what matters. Our benefits include, but are not limited to:&nbsp;<ul><li>Generous paid time off including parental leave&nbsp;</li><li>Medical, dental, and vision health insurance coverage starting on day one&nbsp;</li><li>Retirement plans with university contributions&nbsp;</li><li>Wellbeing and mental health resources&nbsp;</li><li>Support for families and caregivers&nbsp;</li><li>Professional development opportunities including tuition assistance and reimbursement&nbsp;</li><li>Commuter benefits, discounts and campus perks&nbsp;</li></ul>Learn more about these and additional benefits on our <a href="https://hr.harvard.edu/benefits-wellbeing" target="_blank">Benefits &amp; Wellbeing Page</a>.&nbsp;
EEO/Non-Discrimination Commitment StatementHarvard University is committed to <a href="https://hr.harvard.edu/sites/g/files/omnuum6281/files/2025-04/reaffirmation_statement.pdf" target="_blank">equal opportunity</a> and <a href="https://provost.harvard.edu/sites/g/files/omnuum3356/files/2025-07/non-discrimination_and_anti-bullying_policies.pdf" target="_blank">non-discrimination</a>. We seek talent from all parts of society and the world, and we strive to ensure everyone at Harvard thrives. Our differences help our community advance Harvard's academic purposes.Harvard has an <a href="https://hr.harvard.edu/sites/g/files/omnuum6281/files/2025-04/reaffirmation_statement.pdf" target="_blank">equal employment opportunity policy</a> that outlines our commitment to prohibiting discrimination on the basis of race, ethnicity, color, national origin, sex, sexual orientation, gender identity, veteran status, religion, disability, or any other characteristic protected by law or identified in the university's <a href="https://provost.harvard.edu/sites/g/files/omnuum3356/files/2025-07/non-discrimination_and_anti-bullying_policies.pdf" target="_blank">non-discrimination policy</a>. Harvard's <a href="https://hr.harvard.edu/sites/g/files/omnuum6281/files/2025-04/reaffirmation_statement.pdf" target="_blank">equal employment opportunity policy</a> and <a href="https://provost.harvard.edu/sites/g/files/omnuum3356/files/2025-07/non-discrimination_and_anti-bullying_policies.pdf" target="_blank">non-discrimination policy</a> help all community members participate fully in work and campus life free from harassment and discrimination.

Senior Director of Communications and Engagement, Bloomberg Center for Cities

<h3>Job Description:</h3>The Loyalty Solutions team plays a critical role in creating and delivering solutions and capabilities that drive client loyalty, engagement and customer development across Brokerage, Wealth and Workplace. The Senior Manager of Loyalty and Rewards Programs supports the creation of client development and/or loyalty experiences that reward desired behaviors and outcomes and recognize milestones achieved. Reporting to the VP of Accelerating Customer Development, Appreciation and Recognition, this role will work in close partnership with Commercialization, Marketing and Delivery Teams across Wealth, Brokerage and Workplace. The successful Senior Manager will possess a 'one Fidelity' customer attitude, a collaborative approach, strong attention to detail and execution-mindset.Role Summary: The Senior Manager of Loyalty Solutions will support the commercialization efforts for rewards, incentives and recognition for aligned Product Area(s) or Domains. They will bring market and industry knowledge to understand customer needs and expectations, changes in markets and competitors. This role will partner across multiple Commercialization, Delivery and Marketing teams to build and support use cases designed to drive customer development and loyalty outcomes. They will partner closely with the VP of Accelerating Customer Development, Appreciation and Recognition and the two Directors on the team, to define, document, launch and socialize learnings from the use case development. The Value You Bring<ul><li>Collaborate with business and marketing team members in the building of business plans inclusive of revenue modeling, pricing, and expenses while jointly setting priority, sequencing and phasing of deliverables, and defining the go-to-market strategy with key value propositions</li><li>Creates and maintains project schedules to track deliverables and timelines for the cross-functional Loyalty team.</li><li>Support execution plans for use cases inclusive of business requirements, customer journey mapping, solution development and insights and findings.</li><li>Support use cases from end to end managing in production activities including client, rep and business lead feedback and field readiness and support</li><li>Deliver on Programs/Projects consistently, on time with high quality through strong partnership with delivery, analytics and marketing teams reflecting multiple stakeholder needs</li><li>Ability to partner closely with Loyalty Directors and Delivery team members to define detailed requirements to support use cases. Translate needs of the business to technical requirements in partnership with Delivery leaders.</li><li>Maintain detailed documentation across our shared platforms, provide follow up notes and next steps and be the source of truth of the Loyalty Solutions strategy team</li></ul>The Expertise and Skills You Bring <ul><li>Bachelor’s degree required with significant coursework in business, marketing, and/or finance</li></ul><ul><li>3-5 years of general marketing, product development, loyalty/CRM, and/or strategy experience, ideally in financial services</li><li>Self-directed with strong facilitation skills that empower cross-functional teams by planning and prioritizing work, providing clear direction, and maintaining clear communications with team members and partners</li><li>Forward-thinker who quickly understands the context and develops solutions, drafts scenarios, develops requirements and builds overall business case, roadmap and implementation plan</li></ul><ul><li>Excellent written and verbal communications, attention to detail and ability to implement standard documentation practices</li><li>Thrives in a fast-paced, deadline driven environment</li></ul><h3>Certifications:</h3><h3>Category:</h3>MarketingFidelity’s hybrid working model blends the best of both onsite and offsite work experiences. Working onsite is important for our business strategy and our culture. We also value the benefits that working offsite offers associates. Most hybrid roles require associates to work onsite every other week (all business days, M-F) in a Fidelity office.Please be advised that Fidelity’s business is governed by the provisions of the Securities Exchange Act of 1934, the Investment Advisers Act of 1940, the Investment Company Act of 1940, ERISA, numerous state laws governing securities, investment and retirement-related financial activities and the rules and regulations of numerous self-regulatory organizations, including FINRA, among others. Those laws and regulations may restrict Fidelity from hiring and/or associating with individuals with certain Criminal Histories.

Senior Manager, Loyalty Solutions

<h3>Service Model Design &amp; Transformation – Contingent Team Member</h3> Fidelity Wealth was established to bring us closer to our customers, tighten our focus on unique segments, and enable us to capitalize on new growth opportunities. The Wealth Distribution Service Model Design &amp; Transformation team’s role is to design, test, and implement solutions that deliver on our organization’s strategic initiatives and improve the client and associate experience. In this assignment, you will act as a member of a Design &amp; Transformation Team using scrum / agile, design thinking, process improvement methods to test solutions in the field. You will have the opportunity to drive outcomes that improve the associate and customer experience, go beyond your area of expertise, and build new skill sets while working in a challenging, fast-paced environment. <h3>The Expertise You Have</h3> <ul> <li>An understanding of financial services/wealth management industry preferred </li><li>Consulting, design thinking, transformation, and/or project management experience highly desired </li><li>Ability to gather, analyze, and synthesize data to generate insights and new solutions </li><li>Ability to design and create effective executive presentations including slide decks, infographics, and storytelling visuals </li><li>Creative thinker with strong execution capability </li><li>Ability to work as a member of a team, and to engage multiple stakeholders across a complex and highly matrixed organization, working across all levels of the organization, including senior leadership </li></ul> <h3>The Skills You Bring</h3> <ul> <li>Proven ability to collaborate in a fast-paced, complex business environment </li><li>Strong executive presence and effective communication skills </li><li>A passion and aptitude for gathering information and exploring possibilities </li><li>Experience working and interacting with individuals of all levels and disciplines </li><li>Organized, with a history of achieving goals </li><li>Strong data and analytical skills </li><li>You have a growth mindset, value learning from different perspectives, and have demonstrated the ability to break down barriers and assure team effectiveness </li></ul> <h3>The Value You Deliver</h3> <ul> <li>Learning and incorporating Agile methodologies and events into daily work </li><li>Daily participation in Sprint activities, including; Customer/Associate based story building/sizing/completion, executing &amp; collecting experiment learnings, gathering input to inform go/no go decisions, retrospective reflection of how work is getting done </li><li>Defining outcomes with the Team Leader(s) and Team Members, one Sprint at a time </li><li>Building practical measurement plans to test and learn new solutions </li><li>Implementing solutions in the organization and facilitating change management </li><li>Regular engagement with our broader system of work to create understanding, generate new ideas and break down barriers to improving outcomes </li><li>Cross-training and supporting other Service Model Design &amp; Transformation Teams and Team Members as needed </li></ul> Fidelity’s hybrid working model blends the best of both onsite and offsite work experiences. Having the majority of our associates work onsite is important for our business strategy and our culture. We also value the benefits that working offsite offers associates. Most roles listed as Hybrid will require associates to work onsite all business days of every other week in a Fidelity office. This does not apply to roles listed as Remote or Onsite.

Fidelity TalentSource

Program Manager

Company Description By working at Harvard University, you join a vibrant community that advances Harvard's world-changing mission in meaningful ways, inspires innovation and collaboration, and builds skills and expertise. We are dedicated to creating a diverse and welcoming environment where everyone can thrive.Why join the Harvard Faculty of Arts and Sciences?The Faculty of Arts and Sciences (FAS) is the historic heart of Harvard University. It is the home of Harvard’s undergraduate program (Harvard College, founded in 1636) as well as all of Harvard’s Ph.D. programs (the Harvard Kenneth C. Griffin Graduate School of Arts and Sciences, founded in 1872), Harvard Athletics and the Division of Continuing Education. The 40 academic departments and 30+ centers of the FAS support a community unparalleled in its academic excellence across the broadest range of liberal arts and sciences disciplines. Together, the FAS seeks to foster an environment of ambition, curiosity and shared commitment to knowledge and truth that elicits excellence from all members of our community and prepares the next generation of leaders through a transformative educational experience. Job Description Job Summary: The Human Flourishing Program at Harvard University’s Institute for Quantitative Social Science (IQSS)&nbsp;is seeking a Communications Manager to develop and execute comprehensive communications and marketing outputs to enhance the visibility and impact of the program’s research and initiatives. The creation of the role is born out of the program’s Impact Initiative which is focused on growing the influence of the program and its ability to transform individuals and organizations in society. The Communications Manager will play a key role in executing the vision of the Impact Initiative. This role requires a dynamic and creative individual with exceptional communication skills, strong proficiency in digital media/marketing, and an interest and ability in the design and creation of media/marketing assets. This role will be responsible for a wide range of communications activities under the oversight of the Executive Director and Associate Director for Impact, including the drafting and managing of newsletters, managing social media, maintaining and updating the program website, designing and developing brochures, generating new assets, developing fundraising communications, and interfacing with the media including drafting of press-related content. This person will also work closely with the program’s leadership team to manage the program’s brand, envision new strategies for public engagement, and be a team leader in everyday projects with researchers and program affiliates. This person will oversee internal communications for the program and be involved in the planning and management of special events such as public lectures, fundraising dinners, webinars, and conferences. The Communications Manager will report to the Executive Director (primary) with a dotted line to the Associate Director for Impact. 
Job-Specific Responsibilities: Development of content under guidance of Human Flourishing Program leadership<ul><li>The Communications Manager works closely with the Associate Director for Impact and the Executive Director to create drafts of various types of content including reports, media pitches/releases, fundraising communications, internal communications etc.</li></ul>Design and Implement Communications Strategies<ul><li>Work with the Associate Director for Impact and Executive Director and collaborate with program affiliates to envision projects, determine timelines, manage publication calendars, and work with external stakeholders to design and implement the program’s overall communications strategy.</li></ul>Public Relations and Communications<ul><li>In partnership with the Associate Director for Impact and Executive Director, manage projects with external media sources, identify and generate new opportunities, work on press releases, and maintain records and systems for media relationships.</li></ul>Internal Communications<ul><li>Oversee, manage and maintain internal communications, including but not limited to, announcements to staff, opportunities for collaboration, program events, conference communications, and the program’s calendar.</li><li>Manage and maintain the program website.</li></ul>Development of Communications Assets and Editorial work<ul><li>Work with program researchers and teams to envision, design, create, and communicate new assets. The design and creation of outputs will have a broad range including but not limited to news articles and features, social media posts (Canva, LinkedIn, YouTube, Google, Substack), newsletters, brochures, webpages, video content, slide decks, infographics, leaflets, and booklets. The person in this role will be expected to learn the nuances of different research projects in order to communicate them effectively.</li><li>Work as grammatical and stylistic copyeditor to line edit various written materials such as articles in the press, written interviews, social media posts, newsletters, and in some cases scientific articles.</li></ul>Brand Management<ul><li>Collaborate with program leadership to design the look, feel, and tone of communications</li><li>Maintain a dashboard and data records for online web traffic, social media followers, newsletter subscribers, google scholar research citations, google news mentions, and overall digital footprint of the program.</li><li>Oversee aesthetic and graphical design for program marketing materials and assets.</li></ul>Special Projects<ul><li>Work on communications strategy and materials for conferences, special events, donor communications, and fundraising events.</li><li>Identify opportunities for, and support the creation of, novel assets such as videos, podcasts, digital books, workbooks, and other forms of new media.</li></ul> 
Working Conditions: Hybrid in office and remote. Minimum of three days in office per week. Occasional overtime may be required to staff an evening or weekend event. Qualifications Basic Qualifications: <ul><li>Bachelor’s degree in Communications, Journalism, Public Relations, English, Marketing, Graphic Design, or related field or equivalent experience</li><li>At least three years of communications related experience</li></ul> 
Additional Qualifications and Skills: <ul><li>Exceptional written and verbal communications skills with strong editorial ability required</li><li>Must have proficiency in digital communication tools, including website management, social media platforms, and marketing analytics</li><li>Experience working on a team and ability to manage multiple workstreams at once</li><li>Media relations experience a plus</li><li>Copyediting and factchecking a plus</li><li>Some travel is required (5%): Local, Out-of-State, International</li><li>All applicants&nbsp;must&nbsp;submit a cover letter to be considered for this position.</li></ul> 
&nbsp; Additional Information <ul><li>Standard Hours/Schedule: 35 hours per week</li><li>Visa Sponsorship Information: Harvard University is unable to provide visa sponsorship for this position</li><li>Pre-Employment Screening: Identity, Education</li><li>Other Information: This is a one year term position from the date of hire, with the possibility of extension.All formal offers will be made by FAS Human Resources.All applicants must&nbsp;submit a cover letter to be considered for this position.</li></ul>IQSS&nbsp;sits in the Division of Social Science. At&nbsp;IQSS, respect and fairness, kindness and collegiality, and trust and transparency are among the values we espouse and promote in our workplace culture. We work hard to ensure a healthy, inclusive, and positive environment where everyone does their best work in support of Harvard’s mission.Work Format DetailsThis is a position that is based at a Harvard campus location with some remote work options available. Additional details will be discussed during the interview process. All remote work must be performed within one of the Harvard Registered Payroll States, which currently includes Massachusetts, Connecticut, Maine, New Hampshire, Rhode Island, Vermont, Georgia, Illinois, Maryland, New Jersey, New York, Virginia, Washington, and California (CA for exempt positions only). Certain visa types and funding sources may limit work location. Individuals must meet work location sponsorship requirements prior to employment.&nbsp;
Salary Grade and RangesThis position is salary grade level 056. Please visit &nbsp;<a href="https://hr.harvard.edu/salary-ranges" target="_blank">Harvard's Salary Ranges</a>  to view the corresponding salary range and related information.&nbsp;
BenefitsHarvard offers a comprehensive benefits package that is designed to support a healthy work-life balance and your physical, mental and financial wellbeing. Because here, you are what matters. Our benefits include, but are not limited to:&nbsp;<ul><li>Generous paid time off including parental leave&nbsp;</li><li>Medical, dental, and vision health insurance coverage starting on day one&nbsp;</li><li>Retirement plans with university contributions&nbsp;</li><li>Wellbeing and mental health resources&nbsp;</li><li>Support for families and caregivers&nbsp;</li><li>Professional development opportunities including tuition assistance and reimbursement&nbsp;</li><li>Commuter benefits, discounts and campus perks&nbsp;</li></ul>Learn more about these and additional benefits on our <a href="https://hr.harvard.edu/benefits-wellbeing" target="_blank">Benefits &amp; Wellbeing Page</a>.&nbsp;
EEO/Non-Discrimination Commitment StatementHarvard University is committed to <a href="https://hr.harvard.edu/sites/g/files/omnuum6281/files/2025-04/reaffirmation_statement.pdf" target="_blank">equal opportunity</a> and <a href="https://provost.harvard.edu/files/provost/files/non-discrimination_and_anti-bullying_policies.pdf" target="_blank">non-discrimination</a>. We seek talent from all parts of society and the world, and we strive to ensure everyone at Harvard thrives. Our differences help our community advance Harvard’s academic purposes.&nbsp;Harvard has an <a href="https://hr.harvard.edu/sites/g/files/omnuum6281/files/2025-04/reaffirmation_statement.pdf" target="_blank">equal employment opportunity</a> policy that outlines our commitment to&nbsp;prohibiting discrimination on the basis of race, sex, ethnicity, color, national origin, religion, disability, or any other characteristic protected by law or identified in the university’s <a href="https://provost.harvard.edu/files/provost/files/non-discrimination_and_anti-bullying_policies.pdf" target="_blank">non-discrimination policy</a>. Harvard’s <a href="https://hr.harvard.edu/sites/g/files/omnuum6281/files/2025-04/reaffirmation_statement.pdf" target="_blank">equal employment opportunity</a> policy and <a href="https://provost.harvard.edu/files/provost/files/non-discrimination_and_anti-bullying_policies.pdf" target="_blank">non-discrimination policy</a> help all community members participate fully in work and campus life free from harassment and discrimination.&nbsp;

Communications Manager

Company Description By working at Harvard University, you join a vibrant community that advances Harvard's world-changing mission in meaningful ways, inspires innovation and collaboration, and builds skills and expertise. We are dedicated to creating a diverse and welcoming environment where everyone can thrive.Why join the Harvard Kennedy School?The John F. Kennedy School of Government at Harvard University is one 12 graduate and professional schools at the university. Harvard Kennedy School’s mission is to improve public policy and leadership so people can live in societies that are more safe, free, just, and sustainably prosperous. By combining cutting-edge research, the teaching of outstanding students, and direct interaction with practitioners, we have an impact on solving public problems that no other institution can match. When you work at Harvard Kennedy School, you make a difference. Job Description The Writer and Research Assistant provides high-level writing support and research for Harvard Kennedy School’s Office of Communications and Public Affairs. They will write compelling content for a broad range of platforms, including for the HKS website, the press, social media, the HKS newsletter, print and online publications, internal platforms, and event coverage. This person will conduct thorough research and reporting and prepare long-and short-form editorial pieces, social media content and video scripts, press releases, talking points, and more. They will also edit and proofread the work of others.&nbsp;&nbsp;This role requires proactive anticipation of information needs, independent work across multiple units, and effective synthesis and development of information. The ideal candidate thrives in a fast-paced, dynamic environment, with quick turnaround times, working in a large decentralized environment. In addition, the candidate should demonstrate curiosity, a willingness to learn new technologies and platforms, and a collaborative spirit when engaging in project work with a range of creative partners. The candidate will report to the Senior Director of Communications.&nbsp; 
Job-Specific Responsibilities: Write compelling content for the press, web, and various media channels, demonstrating skill with a range of writing styles and communications vehicles.&nbsp;Experience writing for the web, including experience with a CMS, writing for SEO, and web writing best practices.&nbsp;Identify, develop, and pursue storytelling opportunities (independently or in collaboration with creative colleagues).&nbsp;Conduct background research and prepare reports and summaries.&nbsp;Draft or revise/edit talking points and other written documents tailored to different contexts and audiences, ensuring accuracy and relevance.&nbsp;Work with a sense of urgency and responsibility to meet deadlines and deliver high-quality, accurate content and materials in a timely manner.Handle confidential data with utmost discretion and maintain high levels of confidentiality.Cover the John F. Kennedy Jr. Forum events, the school’s flagship speaker series, as well as other HKS events throughout the academic year.&nbsp; Note: the Forum events are typically in the evenings, so this role will require the flexibility to work some nights and evenings during the academic year.&nbsp; Qualifications Basic Qualifications: &nbsp;Bachelor’s degree and a minimum of three years of related experience in writing. Relevant internships will count towards experience.&nbsp;Important Application Instructions:&nbsp;Please submit a resume, cover letter, and two writing samples.&nbsp; You can submit your cover letter and samples as attachments. 
Additional Qualifications and Skills: <ul><li>Excellent written, verbal, and interpersonal communication skills.&nbsp;&nbsp;</li><li>Demonstrated collaborative style with wide range of stakeholders.</li><li>Strong time-management and organizational skills and ability to work on multiple projects simultaneously, while maintaining attention to detail required.</li><li>Ability to work in a fast-paced environment, take initiative, and work under pressure and meet tight deadlines.</li><li>Attention to detail and ability to synthesize complex information accurately and compellingly.&nbsp;</li><li>Discretion and ability to handle confidential information and data.</li><li>Proactive mindset and ability to anticipate information needs.</li><li>Proficiency in gathering and analyzing data from multiple sources.&nbsp;</li><li>Demonstrated ability to establish and maintain effective working relationships.</li><li>Interest in the work of public policy or academia, while not essential, is an additional plus.&nbsp;</li><li>Knowledge of editorial styles guides is a plus but not required. Knowledge of grammar and style rules.&nbsp;</li></ul> Additional Information <ul><li>Standard Hours/Schedule: 35 hours per week</li><li>Visa Sponsorship Information: Harvard University is unable to provide visa sponsorship for this position</li><li>Pre-Employment Screening: Identity, Education</li><li>Other Information:&nbsp;The interview process will include research and writing exercises. Applicants are required to submit two writing samples.&nbsp;</li></ul>Work Format DetailsThis is a position that is based at a Harvard campus location with some remote work options available. Additional details will be discussed during the interview process. All remote work must be performed within one of the Harvard Registered Payroll States, which currently includes Massachusetts, Connecticut, Maine, New Hampshire, Rhode Island, Vermont, Georgia, Illinois, Maryland, New Jersey, New York, Virginia, Washington, and California (CA for exempt positions only). Certain visa types and funding sources may limit work location. Individuals must meet work location sponsorship requirements prior to employment.&nbsp;
Salary Grade and RangesThis position is salary grade level 056. Please visit &nbsp;<a href="https://hr.harvard.edu/salary-ranges" target="_blank">Harvard's Salary Ranges</a>  to view the corresponding salary range and related information.&nbsp;
BenefitsHarvard offers a comprehensive benefits package that is designed to support a healthy work-life balance and your physical, mental and financial wellbeing. Because here, you are what matters. Our benefits include, but are not limited to:&nbsp;<ul><li>Generous paid time off including parental leave&nbsp;</li><li>Medical, dental, and vision health insurance coverage starting on day one&nbsp;</li><li>Retirement plans with university contributions&nbsp;</li><li>Wellbeing and mental health resources&nbsp;</li><li>Support for families and caregivers&nbsp;</li><li>Professional development opportunities including tuition assistance and reimbursement&nbsp;</li><li>Commuter benefits, discounts and campus perks&nbsp;</li></ul>Learn more about these and additional benefits on our <a href="https://hr.harvard.edu/benefits-wellbeing" target="_blank">Benefits &amp; Wellbeing Page</a>.&nbsp;
EEO/Non-Discrimination Commitment StatementHarvard University is committed to <a href="https://hr.harvard.edu/sites/g/files/omnuum6281/files/2025-04/reaffirmation_statement.pdf" target="_blank">equal opportunity</a> and <a href="https://provost.harvard.edu/files/provost/files/non-discrimination_and_anti-bullying_policies.pdf" target="_blank">non-discrimination</a>. We seek talent from all parts of society and the world, and we strive to ensure everyone at Harvard thrives. Our differences help our community advance Harvard’s academic purposes.&nbsp;Harvard has an <a href="https://hr.harvard.edu/sites/g/files/omnuum6281/files/2025-04/reaffirmation_statement.pdf" target="_blank">equal employment opportunity</a> policy that outlines our commitment to&nbsp;prohibiting discrimination on the basis of race, sex, ethnicity, color, national origin, religion, disability, or any other characteristic protected by law or identified in the university’s <a href="https://provost.harvard.edu/files/provost/files/non-discrimination_and_anti-bullying_policies.pdf" target="_blank">non-discrimination policy</a>. Harvard’s <a href="https://hr.harvard.edu/sites/g/files/omnuum6281/files/2025-04/reaffirmation_statement.pdf" target="_blank">equal employment opportunity</a> policy and <a href="https://provost.harvard.edu/files/provost/files/non-discrimination_and_anti-bullying_policies.pdf" target="_blank">non-discrimination policy</a> help all community members participate fully in work and campus life free from harassment and discrimination.&nbsp;

26 Marketing / Communications / PR Jobs in Massachusetts