field_job_employment_type

job_industry

field_job_occupational_field_parents_all

job_organization_name

The Office of Technology and Innovation (OTI) leverages technology to drive opportunity, improve public safety, and help government run better across New York City. From delivering affordable broadband to protecting against cybersecurity threats and building digital government services, OTI is at the forefront of how the City delivers for New Yorkers in the 21st century. Watch our welcome video to see our work in action, follow us on social media @NYCOfficeofTech, and visit oti.nyc.gov to learn more. At OTI, we offer great benefits, and the chance to work on projects that have a meaningful impact on millions of people. You'll have the opportunity to work with cutting-edge technology and collaborate with other passionate professionals who share your drive and commitment to making a difference through technology. NYC311 is New York City’s official source for non-emergency information and services. NYC311 is the critical bridge for residents, businesses, and visitors to City government, providing quick and easy access to government services and information with the highest level of quality. Available 24 hours a day, 7 days a week in up to 175 languages. NYC311 provides industry leading service across multiple channels including phone, text, online, mobile app, and social media. Launched in 2003, NYC311 manages up to 40 million customer contact annually, and works in close partnership with the Mayor’s Office and every City Agency to develop and maintain accurate, timely, and plain-language content for all New Yorkers. The successful candidate will serve as the Director of Communications and Agency Relations for NYC 311. Responsibilities will include: -Direct multiple teams within the 311 Communications and Agency Relations unit; -Develop strategies for citywide customer service programs and delivery; -Oversee design and implementation of business solutions in CRM and IVR applications; -Lead business process reengineering efforts required to support mayoral and agency initiatives; -Develop and administer short and long range plans; -Serve as a senior management advisor for 311 and citywide agency relations issues and content management programs; -Oversee effective information flow provided and shared by 311, 311 Online, 311 X (Twitter), 311 Text Messaging, and any new 311 platform, with the public and city agencies; -Provide leadership for special projects and programs; manage relationships with internal and external partners; -Represent 311 at high level meetings with internal and external stakeholders and other entities; and serve as a senior management liaison; -Oversee special projects and initiatives as assigned. ADMINISTRATIVE STAFF ANALYST ( - 1002D<h4>Minimum Qualifications</h4>1. A master's degree from an accredited college in economics, finance, accounting, business or public administration, human resources management, management science, operations research, organizational behavior, industrial psychology, statistics, personnel administration, labor relations, psychology, sociology, human resources development, political science, urban studies or a closely related field, and two years of satisfactory full-time professional experience in one or a combination of the following: working with the budget of a large public or private concern in budget administration, accounting, economic or financial administration, or fiscal or economic research; in management or methods analysis, operations research, organizational research or program evaluation; in personnel or public administration, recruitment, position classification, personnel relations, employee benefits, staff development, employment program planning/administration, labor market research, economic planning, social services program planning/evaluation, or fiscal management; or in a related area. 18 months of this experience must have been in an executive, managerial, administrative or supervisory capacity. Supervision must have included supervising staff performing professional work in the areas described above; or 2. A baccalaureate degree from an accredited college and four years of professional experience in the areas described in "1" above, including the 18 months of executive, managerial, administrative or supervisory experience, as described in "1" above.<h4>Preferred Skills</h4> The successful candidate should possess the following: a Bachelor's degree in a related field 5+ years of satisfactory work experience managing or leading professional staff in the areas of Client Management, Content, Communications, or a related field proven experience with agency and client relationship management in a government setting experience with business promotion activities, marketing, or public relations experience with content strategy, usability, and design in a government setting professional experience as an editor or managing editor ability to edit user-focused, task-oriented content commitment to consistency in style, tone, and format experience with social media marketing and management platforms and tools project management experience familiarity with information technology and application development demonstrated experience working with technical and non-technical staff exceptional knowledge of Microsoft Office programs outstanding collaboration and team building skills strong written and verbal communication skills excellent analytic, organization, presentation and facilitation skills ability to manage multiple tasks under tight deadlines and ability to interface with executive level management and conduct senior level presentations. <h4>55a Program</h4> This position is also open to qualified persons with a disability who are eligible for the 55-a Program. Please indicate at the top of your resume and cover letter that you would like to be considered for the position through the 55-a Program. <h4>Public Service Loan Forgiveness</h4> As a prospective employee of the City of New York, you may be eligible for federal loan forgiveness programs and state repayment assistance programs. For more information, please visit the U.S. Department of Education’s website at <a href="https://studentaid.gov/pslf/" target="_blank">https://studentaid.gov/pslf/</a>. <h4>Residency Requirement</h4> New York City residency is generally required within 90 days of appointment. However, City Employees in certain titles who have worked for the City for 2 continuous years may also be eligible to reside in Nassau, Suffolk, Putnam, Westchester, Rockland, or Orange County. To determine if the residency requirement applies to you, please discuss with the agency representative at the time of interview. <h4>Additional Information</h4>The City of New York is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, veteran status, gender identity, or pregnancy.

New York City Office of Technology & Innovation (OTI)

Director, 311 Communications & Agency Relations | City of New York Jobs

Job description Our purpose – Opening up a world of opportunity – explains why we exist. Here at HSBC we use our unique expertise, capabilities, breadth and perspectives to open up new kinds of opportunity for our more than 40 million customers. We’re bringing together the people, ideas and capital that nurture progress and growth, helping to create a better world – for our customers, our people, our investors, our communities and the planet we all share.HSBC Global Banking and Markets (GBM) opens up opportunities for our clients globally through the power of our international connectivity, intellectual capital and market-leading capabilities.Our clients are the largest multi-national corporates, asset owners and investors, and public sector entities around the world. We also enable solutions for CMB and WPB clients with our markets and investment banking expertise.We use our intellectual capital, financial strength, and broad product capability to connect clients between East and West.In the role reporting to the Global Head of Communications for Global Banking and Markets (GBM) and Head of US Communications for HSBC, the role holder will be responsible for internal and external communications for GBM, institutional clients and Global Research from and in the US. This encompasses providing strategic counsel and direction to the Global Banking leadership team on employee engagement, as well as crafting and executing integrated communications strategies for the business. The leader must be seasoned at stakeholder management working closely with senior executives, large employee audiences, spokespeople and the media. They must have excellent writing and presenation skills and collaborate with team members to develop integrated and aligned plans that bring about tangible outcomes across all of HSBC.A primary objective of this position is to articulate a clear and impactful narrative around Global Banking's strategy and contributions to employees, clients, and stakeholders. Integration and collaboration will be essential for success, necessitating close coordination with key stakeholders such as the Co-Head of Global Banking Coverage, Head of GB Americas, and US-based Global Research Leads.&nbsp; This role requires a strong leader who can work closely with stakeholders to develop, socialize, measure and report on strategic programs that drive business outcomes and raise brand awareness. The leader must be familiar with the current operating and competitive landscape, future trends, geopolitical shifts and macroeconomic conditions. In addition, the role holder must work closely with executives, research analysts, thought leaders and the media to proactively increase brand awareness and drive business priorities.The role demands a proactive and hands-on approach, with the communications leader expected to actively engage in cross-functional collaboration with the wider GBM communications team, including the Head of Global Banking Communications, Group Media Relations, and other relevant functions. This collaborative ethos ensures an integrated approach to communications that maximizes value for both GBM and HSBC as a whole.As our Head of Communications US Global Banking, Markets and Global Research you will:<ul><li>Manage, develop and deliver the GBM, institutional clients and Global Research (intellectual capital/thought leadership) communications content plans for and from the US</li><li>Lead and deliver communications activity for the US GBM and Global Research leadership teams aligned to GBM business, as well as functional and enterprise-wide priorities</li><li>Apply commercial knowledge to identify issues impacting employee engagement and advise leadership accordingly</li><li>Ensure quality execution of GBM US and Global Research US external and employee communications campaigns and projects</li><li>Oversee the quality of change communications support for the strategic global transformation programmes for the relevant areas</li><li>Lead the US GBM and US Global Research communications planning and execution. Be a proactive and positive contributor to the wider GBM communications team, US Communications team and Group Communications &amp; Brand function</li></ul>For this role, HSBC targets a pay range between $134,500.00 and $201,800.00The final fixed pay offer will depend on the candidate and a number of variables, including but not limited to, role responsibilities, skill set, depth of experience and education, licensing/certification requirements, internal relativity, and specific work location.At HSBC, our overall goal is to provide a competitive Total Reward Package, with an appropriate mix of fixed pay, and variable pay, as part of an employee’s overall total compensation and benefits. Variable pay generally takes the form of discretionary, annual awards (sometimes referred to as a “bonus”). Additionally, HSBC offers a wide range of competitive and flexible benefits designed to help you improve your health and well-being, finances, and lifestyle. Requirements You´ll likely have the following qualifications to succeed in this role:<ul><li>Ability to act as a leader and role model in a global and diverse communications team, working effectively and pro-actively across multiple geographies and time-zones as part of an international firm</li><li>Ability to lead in developing, managing and implementing effective joined-up internal and external communications strategies and planning.</li><li>Experience in complex risks and issues management</li><li>Experience in creative communications development and thought leadership</li><li>Experience of working in a complex, international matrix organization and diverse culture</li><li>Strong breadth of knowledge of investment banking and relevant trends</li><li>Exceptional writing skills, with proven experience in improving this capability in others</li><li>Ability to use insight to track and measure the effectiveness of communications</li></ul>In compliance with applicable laws, HSBC is committed to employing only those who are authorized to work in the U.S. Applicants must be legally authorized to work in the U.S. as HSBC will not engage in immigration sponsorship for this position. As an HSBC employee, you will have access to tailored professional development opportunities to ensure you have the right skills for today and tomorrow. We offer a competitive pay and benefits package including a robust Wellness Hub, all in a welcoming, diverse and inclusive work environment. You will be empowered to drive HSBC’s engagement with the communities we serve through an industry-leading volunteerism policy, a generous matching gift program, and a comprehensive program of immersive Sustainability and Climate Change Initiatives. You’ll want to join our Employee Resource Groups as they play a central part in life at HSBC, including the development of our employees and networking inside and outside of HSBC. We value difference. We succeed together. We take responsibility. We get it done. And we want you to help us build the bank of the future! All qualified applicants will receive consideration for employment without regard to age, ancestry, color, race, national origin, ethnicity, disability or medical condition, genetic information, military or veteran service, religion, creed, sex, gender, pregnancy, childbirth, caregiver status, marital status, citizenship or immigration status, sexual orientation, gender identity or expression or any other trait protected by applicable law.

12 Marketing / Communications / PR Jobs in New York, NY, USA