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NE Renewable Power is made up of 7 Biomass electric generating power stations located in Maine, New Hampshire, and Massachusetts.&nbsp; These stations play a crucial role in supplying locally sourced renewable energy to the people of New England. Sprague brings over 150 years of energy operating experience to the operations of these facilities, and we’re hiring a Woodyard Operator for the Whitefield, NH location.Who we are:&nbsp;Sprague takes a collaborative, customer-centric approach to providing best-in-class energy products and related services throughout the Northeast. Founded in 1870, we pride ourselves on offering customers the expert solutions and high-quality service that help their businesses thrive in any market landscape. Sprague values innovation, safety, integrity and people. We know that our people are what set us apart from our competition, and we work hard to make sure each employee across our 20+ locations knows how important they are to our community.&nbsp;&nbsp;We offer great benefits! Medical benefits and retirement contributions start on your first day!&nbsp;<ul><li>401(k) Traditional and Roth plans with employer match of 100% of the first 6% of the employee’s contribution</li><li>Defined Contribution Plan with an automatic 2.6% contribution from Sprague</li><li>Paid Volunteer Time</li><li>Tuition reimbursement</li><li>Choice of high deductible and PPO Health Plans to fit your individual needs</li><li>Wellness Program</li></ul>As a woodyard operator you will be scaling in/out and dumping trucks, along with performing various cleaning and maintenance tasks in the woodyard and boiler house. You will also need to perform regular maintenance such as; oil changes, checking fluids, and the greasing of heavy equipment and plant systems equipment. You will need to learn how to stack inventory into a chip pile and load the reclaimer pit. We provide you with a training packet that you are required to complete before going on shift alone. We also encourage employees to continue to train to the next position and obtain a boiler operator’s permit and ultimately a Maine State Boiler License.If you are a skilled heavy equipment operator, including front end loaders, tractors, dump truck, hydraulic dumpers, and other log handling equipment, then this is the job for you! Being able to quickly learn to operate our scale system, as well as performing basic maintenance tasks on equipment and maintaining various maintenance reports and records are keys to success in this role.You need to be able to use basic computer operation skills for completion of needed reports and be comfortable using Outlook email. Other duties include, but are not limited to, performing clean-up and housekeeping activities inside and outside, and working in adverse conditions including heat, cold and dust. The candidate must be able to work flexible schedules including overtime, weekends and holidays, arrive at work on time, and willing and able occasionally to travel to other work sites. Physical requirements will be reviewed with candidate prior to hiring to ensure candidate can perform all needed tasks. In the Pre-employment fitness test, you will be asked to stoop, lift 50lbs, and raise you hands above your head. A physical, drug screen, annual respirator fit test, and audiogram will also be performed Prior to employment.The successful candidate will assume a pro-active role in the Facility Safety Programs and will assume a leadership attitude to ensure compliance with all policies. The candidate will wear and be certified in the use of all Personal Protective Equipment use and care, will report all injuries and incidents immediately, and ensure teammates and visitors to the facility are in full compliance.Major Duties / Responsibilities:<ul><li>Operating heavy equipment including front end loaders and tractor, dump truck, hydraulic dumpers, knuckleboom loaders and other log handling equipment</li><li>Operate the scale system</li><li>Perform basic maintenance task on equipment and maintain various maintenance reports and records</li><li>Basic computer skills and familiarity with email programs</li><li>Cleanup and other housekeeping activities</li><li>Act as a team member with all employees; comply with all NE Renewable Power policies and procedures.</li><li>Perform other duties as assigned</li></ul>Requirements:<ul><li>Minimum High School graduate or equivalent, or at least (1) year experience operating knuckleboom loaders and other woodyard equipment.</li></ul>Work Environment: Environmental or atmospheric conditions commonly associated with the performance of the functions of this job.<ul><li>Adverse conditions including heat, cold and dust.</li></ul>Physical requirements: commonly associated with the performance of the functions of this job. The physical demands described below are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform essential functions.<ul><li>There are extensive smoking restrictions in and around the facility.</li><li>Ability to meet the highest attendance requirements.</li><li>Physical requirements will be reviewed with candidate prior to hiring to ensure candidate can perform all needed tasks. Pre-employment fitness test, physical, drug screen.</li><li>Annual respirator fit, audiogram.</li><li>All employees will participate in the Fitness for Duty Program. This program includes a post offer physical examination and drug screening and post-employment random drug screening.</li></ul>Sprague is an EEO/AA employer.&nbsp; We strongly encourage minorities, females, Vets and individuals with disabilities to apply.As a federal contractor we adhere to OFCCP employment regulations.&nbsp;Click here for OFCCP compliance information

Sprague

Sprague Resources GP LLC

Woodyard Operator - Whitefield NH

<h3>Job Description:</h3>Put your expertise in retirement planning to work every dayThe Expertise We’re Looking For<ul><li>Series 7 &amp; Series 63 licenses required</li><li>2+ years of experience in a customer service or sales role preferred</li><li>Knowledge of tax exempt retirement products and services highly desirable</li><li>Previous phone center experience preferred</li><li>Demonstrated ability to deliver exceptional customer results</li></ul>The Purpose of Your RoleRetirement Planners play a critical role in driving customer loyalty so our Tax Exempt retirement plan participants choose to become Fidelity customers for life. They will be responsible for helping our workplace participants better understand and maximize their plan benefits and provide the education and guidance they need to make their own informed decisions.The Skills You Bring<ul><li>Your comprehensive understanding of the current market, economy, &amp; economic trends</li><li>Your robust consultative, influencing and communication skills</li><li>Proven capability to be proactive and demonstrate initiative</li><li>Strong time management and prioritization skills</li><li>Your receptiveness to feedback and willingness to adapt to change</li></ul>The Value You Deliver<ul><li>Onboarding new participants into their workplace plans by providing education on their company’s match and savings as well as fundamental guidance to help with choosing their investment strategy</li><li>Supporting consolidation inquiries by proactively asking participants about prior workplace plans and other outside investments and offering suitable solutions to meet the customers’ needs</li><li>Actively engaging Tax Exempt Market retirement plan participants in a needs based analysis to identify appropriate solutions that will compliment and support their overall retirement plan</li><li>Leverage guidance offering and appropriate tools to assist customers with their retirement readiness</li><li>Applying consultative selling skills to customer interactions to identify suitable solutions and guidance while acquiring, retaining and developing assets</li><li>Understanding and articulating Fidelity Viewpoints to provide general education to clients</li><li>Identify opportunities to provide more complex guidance and partner with other Retirement Planner associates as appropriate</li></ul>How Your Work Impacts the OrganizationThe Regional Center Retirement Planner provides education and support for our workplace participants. You’re tasked with creating awareness around retirement readiness and influencing our customers to take action to improve their personal retirement situation. You’re providing value to Fidelity in a variety of ways including increasing cash flow through increasing deferrals and driving crossover customers that creates Personal &amp; Workplace Investment flows.<h3>Certifications:</h3>Series 07 - FINRA, Series 63 - FINRA, Series 66 - FINRA<h3>Category:</h3>SalesFidelity’s hybrid working model blends the best of both onsite and offsite work experiences. Working onsite is important for our business strategy and our culture. We also value the benefits that working offsite offers associates. Most hybrid roles require associates to work onsite every other week (all business days, M-F) in a Fidelity office.Please be advised that Fidelity’s business is governed by the provisions of the Securities Exchange Act of 1934, the Investment Advisers Act of 1940, the Investment Company Act of 1940, ERISA, numerous state laws governing securities, investment and retirement-related financial activities and the rules and regulations of numerous self-regulatory organizations, including FINRA, among others. Those laws and regulations may restrict Fidelity from hiring and/or associating with individuals with certain Criminal Histories.

Fidelity Investments

Retirement Planner - Tampa, FL

The Team The FIFT organization crafts all the technology systems used in Fixed Income for the Bond and Money Market product areas. FIFT also handles common trading services and systems used for Finance and Fund Oversight. The applications and services we provide enable investment decision making, portfolio management, and trading for combined assets under management of nearly $2 trillion. Through our Agile practices, we have developed an operating rhythm that ensures we are consistently delivering the highest value work for our customers and partners. We work on a wide variety of technologies including AWS, Angular, Java, Python, REST/API, PL/SQL, HTML and Kafka. We are seeking a Senior Full-Stack Software Engineer to be part of our team supporting our bond portfolio management and trading products. As a member of this team, you will partner closely with our investment team on the Fixed Income trading floor, and interact directly with quant analysts, portfolio managers, traders and portfolio and research analysts to build new and innovative tools that will support and improve our investment processes. The Expertise You Have <ul> <li>BS or MS in Computer Science or related degree </li><li>5+ years of experience in software engineering </li><li>Proven experience in a full stack software development environment </li><li>Understanding of and experience within an Agile/Scrum framework preferred </li></ul> The Skills You Bring <ul> <li>Experience as a technical lead on a team, providing guidance and oversight for junior engineers </li><li>Comfortable with a broad set of technologies including deep knowledge of middleware Java stack, Spring framework, Oracle, messaging technologies (EMS or KAFKA) RESTful APIs and web containers </li><li>Experience with Angular required; Experience with UI tech stack/Single Page Applications desirable: HTML, JavaScript </li><li>Possess full-stack software development knowledge and critical thinking skills to craft end-to-end solutions </li><li>A passion to learn new things, including the Asset Management and Fixed Income investment domains </li><li>You are self-motivated, driven, and have a strong client focus and results-orientated approach </li><li>Comfortable developing Angular based user interfaces and Java based middle tier services </li><li>Familiarity with developing and running software on cloud service providers like Amazon Web Services </li></ul> The Value You Deliver <ul> <li>Deliver time-to-market solutions, helping business partners use technology in an exploratory, highly iterative environment </li><li>Help our investment teams evolve their investment processes, to meet both short-term needs and long-term trends, through the use of technology </li><li>You will collaborate with Architecture, Data Services and other Technology Teams to improve the performance and scalability of our applications and workflows </li><li>Provide outstanding support, including rotational on-call support </li></ul>

Fidelity TalentSource

Jr Full Stack Engineer

<h3>Job Description:</h3>This role is a Senior Support Engineer that provides production services support to the telephony environment. The EC3-PS team provides 24x7x365 production services support to voice, chat, and email platforms as well as digital call recording. This team interacts with all the technical teams across the firm daily (Network Engineering, Development squads) as well as the firm’s business units as part of our day-to-day role to maintain environment stability.The Expertise You Have and The Skills You Bring<ul><li>Bachelors degree in computer science, engineering or a related field.</li><li>Prefer 5+ years experience in a highly technical production support role.</li><li>Genesys on Prem experienced preferred.</li><li>Experience with NICE digital call loggers.</li><li>Solid understanding of SIP, VOIP and telephony infrastructure.</li><li>Experience with all Genesys on prem components – SIP, WDE, routing</li><li>Familiarity with tools such as Wireshark and log analyzers.</li><li>Effective communication skills, ability to work across teams, strong presentation skills.</li><li>Strong troubleshooting skills for voice, chat, email and IVR flows.</li><li>Scripting or API integration a plus.</li></ul>The Value You Deliver<ul><li>Acting as an individual contributor this role will provide advanced level support to the telephony environment. </li><li>Lead troubleshooting calls with ability to understand network topology and terminology.</li><li>Respond to work items through proactive alerting and reactive ServiceNow cases.</li><li>When assigned attend project meeting status calls and report back to the wider team.</li><li>Participate in on call rotations.</li></ul><h3>Certifications:</h3><h3>Category:</h3>Information TechnologyFidelity’s hybrid working model blends the best of both onsite and offsite work experiences. Working onsite is important for our business strategy and our culture. We also value the benefits that working offsite offers associates. Most hybrid roles require associates to work onsite every other week (all business days, M-F) in a Fidelity office.Please be advised that Fidelity’s business is governed by the provisions of the Securities Exchange Act of 1934, the Investment Advisers Act of 1940, the Investment Company Act of 1940, ERISA, numerous state laws governing securities, investment and retirement-related financial activities and the rules and regulations of numerous self-regulatory organizations, including FINRA, among others. Those laws and regulations may restrict Fidelity from hiring and/or associating with individuals with certain Criminal Histories.

Senior Systems Services & Support

<h3>Job Description:</h3>Please Note: We are unable to provide visa sponsorship for this role.Job Description:<ul><li>Fidelity Workplace Investing’s Tax-Exempt (TEM) Product and Strategy Product Area is seeking an ambitious team member with a passion for engaging partners across Workplace, Institutional, Wealth and Brokerage to inform strategic decision-making and initiative delivery critical to growing and retaining TEM’s market share and improving our competitive positioning now and in the future.</li><li>You will be a member of the TEM Product and Strategy Product Area, as part of the TEM Commercialization strategy team within the Product Area.</li><li>You will consult with partners across the enterprise to identify and analyze opportunities, and develop business cases to influence the prioritization of products/offerings/initiatives to ensure that TEM and its partners are delivering the most impactful work for our business.</li><li>You will support product, service model, legal, and technology requirements gathering, roadmap development, and program management for prioritized initiatives to meet customer and market needs.</li></ul>The Expertise and Skills You Bring <ul><li>Experience with multiple BUs, functions, products, and processes.</li><li>Significant business understanding of the firm and working knowledge of agile practices.</li><li>Knowledge of the market and the industry to understand customer expectations, changes in markets, and competitors.</li><li>Ability to build credibility and trust with partners and stakeholders across the enterprise and influence without authority.</li><li>Lead visioning, development, go-to-market plans for future TEM offerings.</li><li>Synthesize complex data from multiple, disparate sources and present analysis, relevant insights, and themes in a simple/clear way.</li><li>Experience with business and systems analysis preferred but not required - must be able to operate in a complex technical environment providing clear requirements to delivery partners and effectively breaking down complex initiatives into achievable deliverables.</li><li>Ability to develop process maps documenting current and future state, system architecture diagrams; and, ability to identify use cases and key points of addressable friction in processes.</li><li>Oversee complex product builds by tracking the status, dependencies, priority, and progress of that work, escalating items where necessary to leadership.</li><li>Demonstrate the ability to balance big picture thinking about our market and industry with a get it done, execution-oriented can-do attitude.</li><li>Understands and regularly responds to feedback.</li></ul>Knowledge/Industry Experience<ul><li>Bachelor’s degree or equivalent with 10+ years of technical and functional experience in agile, product management, technology and/or business.</li></ul>The Value You Deliver<ul><li>Support the development and iteration of product/offering/initiative roadmap for aligned products and services to optimize and meet customer and market needs.</li><li>Build effective business cases inclusive of revenue modeling, pricing, and expenses while setting priority, sequencing and phasing of deliverables, and the go-to-market strategy with key value propositions that reflect multiple stakeholder needs.</li><li>Oversee complex initiative builds inside and outside of the TEM organization, tracking the status, dependencies, priority, and progress of that work, connecting and communicating closely with TEM leaders to ensure business needs translate into requirements that maximize the product impact.</li></ul>The Team<ul><li>TEM provides retirement plan services to benefits leaders and their employees at not-for-profit organizations (i.e., healthcare systems, colleges &amp; universities).</li><li>Our dedicated business unit includes client-facing associates (i.e., relationship managers, communications consultants, financial planners), an analytics team and product developers.</li><li>Fidelity’s hybrid working model blends the best of both onsite and offsite work experiences. Having the majority of our associates work onsite is important for our business strategy and our culture. We also value the benefits that working offsite offers associates. Most roles listed as Hybrid will require associates to work onsite all business days of every other week in a Fidelity office. This does not apply to roles listed as Remote or Onsite.</li><li>Note: If you are a FINRA registered internal employee who is considering moving to a non-licensed role, you may want to proactively have a conversation with the hiring manger to understand the potential impact to your registrations before a final hiring decision is made.</li></ul><h3>Certifications:</h3><h3>Category:</h3>Product ManagementFidelity’s hybrid working model blends the best of both onsite and offsite work experiences. Working onsite is important for our business strategy and our culture. We also value the benefits that working offsite offers associates. Most hybrid roles require associates to work onsite every other week (all business days, M-F) in a Fidelity office.Please be advised that Fidelity’s business is governed by the provisions of the Securities Exchange Act of 1934, the Investment Advisers Act of 1940, the Investment Company Act of 1940, ERISA, numerous state laws governing securities, investment and retirement-related financial activities and the rules and regulations of numerous self-regulatory organizations, including FINRA, among others. Those laws and regulations may restrict Fidelity from hiring and/or associating with individuals with certain Criminal Histories.

Director, TEM Product and Strategy

NE Renewable Power is made up of 7 Biomass electric generating power stations located in Maine, New Hampshire, and Massachusetts.&nbsp; These stations play a crucial role in supplying locally sourced renewable energy to the people of New England. Sprague brings over 150 years of energy operating experience to the operations of these facilities, and we’re hiring a&nbsp;Fuel Yard Equipment Operator for the Springfield, NH location.&nbsp;Who we are:&nbsp;Sprague takes a collaborative, customer-centric approach to providing best-in-class energy products and related services throughout the Northeast. Founded in 1870, we pride ourselves on offering customers the expert solutions and high-quality service that help their businesses thrive in any market landscape. Sprague values innovation, safety, integrity and people. We know that our people are what set us apart from our competition, and we work hard to make sure each employee across our 20+ locations knows how important they are to our community.&nbsp;&nbsp;We offer great benefits! Medical benefits and retirement contributions start on your first day!&nbsp;<ul><li>401(k) Traditional and Roth plans with employer match of 100% of the first 6% of the employee’s contribution</li><li>Defined Contribution Plan with an automatic 2.6% contribution from Sprague</li><li>Paid Volunteer Time</li><li>Tuition reimbursement</li><li>Choice of Health Plans to fit your individual needs</li><li>Wellness Program</li></ul>Our Fuel Yard Operator will be responsible for moving, storage, blend and feed biomass of fuel in a steam generating electrical Power Plant.Major Duties/Responsibilities:<ul><li>Operate and load in a safe and efficient manner.</li><li>Ensure adequate flow of blended fuel to boiler.</li><li>Manage fuel piles.</li><li>Maintain cleanliness of rolling stock and fuel forwarding systems.</li><li>Report unsafe or abnormal conditions immediately to Supervisor or Plant Manager.</li><li>Position reports to the Control Room Operator</li></ul>Education and Experience: An equivalent combination of education, training and experience will be considered.<ul><li>High School diploma</li><li>Two years of operating loaders, tractors, forklift and other light or heavy equipment.</li><li>Knowledge of safe operation of loader, tractors, forklifts.</li><li>Must possess a valid driver’s license.</li><li>Good oral and written communications</li><li>Must be able to perform the physical demands of the assigned position.</li></ul>Physical Abilities that are commonly associated with the performance of the functions of this job. The physical demands described below are representative of those that must be met by an employee to successfully perform the essential functions of this job.<ul><li>Ability to work both indoors and outdoors in high noise and/or hot cold temperature extremes.</li><li>Ability to work in proximity to high voltage and/or rapidly rotating equipment and in cramped and/or confined conditions requiring overall flexibility, manual dexterity and hand eye coordination, with occasional heavy lifting.</li><li>Ability to work occasionally with toxic chemicals including but not limited to solvents, acids and caustics.</li><li>Ability to work rotating shifts, working on feet for 12-hour periods, work overtime and work weekends and holidays. On call status (day and night) may be required.</li><li>Ability to wear a respirator, hardhat, hearing and eye protection.</li><li>Able to lift 50 pounds.</li><li>Ability to work in confined spaces.</li><li>Work outside in hot or cold, wet or dry weather.</li><li>Work alone and in an unsupervised environment.</li></ul>Sprague is an EEO/AA employer.&nbsp; We strongly encourage minorities, females, Vets and individuals with disabilities to apply.As a federal contractor we adhere to OFCCP employment regulations.&nbsp;Click here for OFCCP compliance information

Fuel Yard Operator - Springfield, NH

<h3>Job Description:</h3>The Role The High Income and Alternatives Technology team is looking for a hardworking, highly motivated software engineer lead with strong understanding of programming fundamentals and software design to join their ranks. Prior development experience in investment management domain will be a strong plus. In this role, you will be responsible for the development of quality software components that are used by Portfolio Managers, and Analysts in managing of over $100 Billion in High Yield, Credit Alternatives, and Systematic Investment Research Funds. You will engage, shape, and productively contribute to Alphabet, our flagship portfolio construction platform. In addition to building software, you will have an opportunity to help define and implement development practices, standards, and strategies across multiple teams. The Expertise We Need <ul><li>Bachelor's degree (or higher) in a quantitative or computational field such as Computer Science, Statistics, or Applied Mathematics. </li></ul><ul><li>8+ years of hands-on experience in building complex software solutions preferably working with investment management professionals. </li></ul><ul><li>Ability to effectively communicate with multiple stakeholders including researchers, portfolio managers, and technology partners. </li></ul><ul><li>Full-stack software development knowledge preferably with Angular, Java, Spring Boot </li></ul><ul><li>Experience with testing software, including writing automated unit, integration, performance, and end-to-end tests. </li></ul><ul><li>Favor Agile development practices that prioritize the incremental delivery of working software and respond well to change in requirement scope. </li></ul><ul><li>Ability to accept and adapt to scope changes incorporating it seamlessly. </li></ul><ul><li>Understanding of Fixed Income instruments, security analytics, investment workflow and functioning of bond markets is a significant plus. </li></ul><ul><li>Experience with AWS cloud environment development and deployment is a plus. </li></ul><ul><li>Kubernetes/EKS deployment and operations management exposure is a plus. </li></ul><ul><li>Progress towards CFA program certification is a significant plus. </li></ul><ul><li>Experience leading development teams through mentorship, technical expertise, and technical excellence </li></ul>The Team <ul><li>We have a passion for technology and love fixing and solving complex problems. </li></ul><ul><li>We enjoy working in teams, love to collaborate, share, and learn. </li></ul><ul><li>We are self-motivated, take initiative, and make decisions with a bias for action. </li></ul><ul><li>We care about the quality of our work, favor strong coding standards and patterns, and build with testability in mind.</li></ul><h3>Certifications:</h3><h3>Category:</h3>Information TechnologyFidelity’s hybrid working model blends the best of both onsite and offsite work experiences. Working onsite is important for our business strategy and our culture. We also value the benefits that working offsite offers associates. Most hybrid roles require associates to work onsite every other week (all business days, M-F) in a Fidelity office.Please be advised that Fidelity’s business is governed by the provisions of the Securities Exchange Act of 1934, the Investment Advisers Act of 1940, the Investment Company Act of 1940, ERISA, numerous state laws governing securities, investment and retirement-related financial activities and the rules and regulations of numerous self-regulatory organizations, including FINRA, among others. Those laws and regulations may restrict Fidelity from hiring and/or associating with individuals with certain Criminal Histories.

Principal Full Stack Engineer

<h3>Job Description:</h3>The Role<h3>We are looking for a highly motivated and experienced individual to join the team as a Business Analyst Consultant providing project management support for Fidelity Fund and Brokerage Operations (FBOT) Billing teams and applications.</h3>The Business Analyst Consultant leads initiatives such as Billing Modernization program with diverse complexity and scope. Our analyst provides business &amp; technical knowledge while collaborating with the various squad members to drive business requirements and business testing to support the program’s dedication to accuracy and quality billing.In addition, the business analyst will collaborate with billing teams to consult or develop interactive data visualization dashboards to help drive the future of reporting.The Expertise and Skills You Bring<ul><li><h3>·Bachelor’s degree with 8+ years of professional experience</h3></li><li><h3>·8+ years of related experience with project management, Agile Enablement, Business Analysis and/or Financial Support of Technology organizations strongly preferred.</h3></li><li><h3>·Ability to assess stakeholder needs and effectively communicate recommendations and influence leadership as needed.</h3></li><li><h3>·Lead defining billing requirements for Billing Modernization and test scenarios for Business Acceptance Testing</h3></li><li><h3>·Experience carrying out projects in an agile environment</h3></li><li><h3>·Strong interpersonal skills with the ability to build productive, collaborative relationships across a broad array of functional areas.</h3></li><li><h3>·Can manage multiple, competing priorities and make sound/independent decisions.</h3></li><li><h3>·Proven experience in analyzing data to produce actionable insights</h3></li><li><h3>·Proven experience working with querying tools or data visualization tools (PowerBI, Business Objects, SQL, Tableau)</h3></li><li><h3>Knowledge of FI-FBOT Billing Platform preferred</h3></li></ul>Note: Fidelity is not providing immigration sponsorship for this positionThe TeamThe Fidelity FBOT Billing Program Management team is a centralized function which provides business analyst and project management support for all the Fidelity IWMS Clearing and Custody Billing teams and applications. <h3>Certifications:</h3><h3>Category:</h3>Business AnalysisFidelity’s hybrid working model blends the best of both onsite and offsite work experiences. Working onsite is important for our business strategy and our culture. We also value the benefits that working offsite offers associates. Most hybrid roles require associates to work onsite every other week (all business days, M-F) in a Fidelity office.Please be advised that Fidelity’s business is governed by the provisions of the Securities Exchange Act of 1934, the Investment Advisers Act of 1940, the Investment Company Act of 1940, ERISA, numerous state laws governing securities, investment and retirement-related financial activities and the rules and regulations of numerous self-regulatory organizations, including FINRA, among others. Those laws and regulations may restrict Fidelity from hiring and/or associating with individuals with certain Criminal Histories.

Business Analyst Consultant

The Role As a Scrum Master, you’ll be a part of highly collaborative, cross-functional Scrum teams within the Fidelity Wealth division of Fidelity. You will advise and lead Squads on Agile values, practices, and processes to ensure they are fully functional, productive, and focused on Sprint goals. Everyone craves a way of working that empowers them to unleash their best work and inspire better futures for more people. Our way of working will enable you to deliver what matters most to our business, our clients, and our Associates. By being wired for speed and innovation with support, coaching, and a regular dose of inspiration, your skills will be applied to our initiatives, providing you the opportunity to quickly make a difference in our customers’ lives! <h3>The Expertise and Skills You Bring</h3> <ul> <li>Strong proficiency and experience with encouraging Agile behaviors, reinforcing practices, norms and routines, and supporting overall Squad performance and efficiency </li><li>Excellent understanding and previous application of Agile/Scrum Fundamentals – WHY and HOW </li><li>Proficient with Agile enabling tools like Jira/Jira Align </li><li>Ability to identify team improvement opportunities and look externally for standard processes to support continuous improvement </li><li>Strong proficiency in facilitating and coordinating logistics for Agile routines and practices, e.g., Backlog Refinement, Planning, Daily Scrum, and Retrospectives </li><li>Proficient in ensuring healthy backlogs are maintained and accurately balanced across team members </li><li>Proficient in producing, maintaining, updating, and explaining process metrics and artifacts to ensure understanding of how efficiently and effectively Squads are operating, and accurate and clear communications to Squads and their partners </li><li>Excellent experience partnering with other Scrum Masters and working across multiple Squads contributing to the same initiatives </li><li>Demonstrated experience working in a technology delivery environment </li><li>Bachelor’s degree/undergraduate degree/equivalent experience required </li><li>Scrum certification required (CSM or PSM or equivalent experience) </li></ul> <h3>The Team</h3> The Fidelity Wealth Technology Planning, Operations &amp; Enablement team partners with leaders &amp; teams to accelerate strategic alignment, high-performance execution, and operational excellence for the Wealth Delivery ecosystem, maximising our core capabilities of Strategic Planning &amp; Prioritization, Delivery Enablement &amp; Program Management, Delivery Portfolio Tools, and Data &amp; Insights. We are focused on building a highly integrated organization, aimed at improving value delivery for Fidelity Wealth.

Agile Scrum Master

<h3>The Team</h3> Come and join our team that provides Fidelity with the world class capabilities and services which connect our associates to our millions of participants, members, and customers. We are an agile scrum team that is responsible for the Contact Center platform and engineering which provides our voice, email, and web chat communication channels. Continual improvement is essential in our space. This requires us to seek out associates who are curious, innovative, and driven to settle for nothing less than complete obsession with the experiences of our customers and associates. We pride ourselves on being full stack engineers with a thirst for continued learning, a team-first attitude, and a focus on delivering value to the organization. The platform services over 20M clients and processes more than 35M customer interactions per year while operating on a 24x7 basis. <h3>The Expertise You Have</h3> <ul> <li>Bachelor’s degree in Computer Science or equivalent </li><li>6+ years hands-on experience as a systems engineer </li><li>Design, build and maintain Amazon Connect Contact Flows and routing logic </li><li>Implement dynamic and skill-based routing using AWS Lambda (Node.js or Python) and Dynamo DB </li><li>Integrate Amazon Lex bots for conversational IVR, third APIs, and enterprise systems e.g., CRM, case management </li><li>Manage call recording, error handling, and failover routing logic </li><li>Configure and maintain queues, routing profiles and hours of operation </li><li>Troubleshoot call logs using CloudWatch and optimize routing for performance </li><li>Provide documentation, knowledge transfer, and architectural guidance to internal teams </li><li>Work cross-functionally with internal teams (cloud, security, telephony, support) as needed </li><li>Experience with version control and CI/CD for Lambda deployments. </li><li>Expertise with Agile (Scrum, Kanban) delivery and software design, development, test and operational automation </li><li>Understanding of enterprise-scale platform architecture to which includes considerations for high availability and business continuity. </li><li>Exposure to Genesys will be a plus </li><li>Familiarity with Docker/Kubernetes and container-based development and deployment practices will be a plus </li><li>Hands-on AWS experience or demonstrated desire to build cloud experience (e.g. certifications, training) </li><li>Proven ability to work independently and professionally in high pressure/visibility situations within tight timeframes </li><li>Self-starter, curious, collaborative, innovative, eager to learn and teach others every day </li></ul> <h3>The Value You Deliver</h3> <ul> <li>Write high-quality code for our applications that is reliable, scalable, and reusable </li><li>Understand the leadership vision and execute on that vision </li><li>Strengthen and promote the culture of innovation by setting examples </li><li>Find creative ways to get things done, and do them right </li><li>Foster a culture of best in class software engineering practices </li><li>Exercise a passion for keeping your knowledge up-to-date with the latest and greatest </li><li>Ensure the high level of integrity in the team </li><li>Take ownership and accountability for figuring out what needs to be done </li></ul> <h3>Company Overview</h3> At Fidelity, we are focused on making our financial expertise broadly accessible and effective in helping people live the lives they want. We are a privately held company that places a high degree of value in creating and nurturing a work environment that attracts the best talent and reflects our commitment to our associates. We are proud of our diverse and inclusive workplace where we respect and value our associate for their unique perspectives and experiences. For information about working at Fidelity, visit FidelityCareers.com. Fidelity Investments is an equal opportunity employer.

140 Jobs in New Hampshire