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At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.The&nbsp;Analyst - Customer Segmentation, Targeting &amp; Eligibility is part of the Enterprise Customer Engagement Solutions (ECES) team which sits within the larger Enterprise Communications and Martech Experiences (ECMX) organization at American Express. &nbsp;ECES is responsible for partnering with the US, International, and Merchant businesses on their customer targeting and eligibility strategies for their marketing campaigns. &nbsp;This position is focused on supporting the US Marketing organization.How will you make an impact in this role?The&nbsp;Analyst- Customer Segmentation, Targeting &amp; Eligibility will partner with Marketing on direct marketing targeting strategies to reach our Consumer and Commercial customers with relevant offers. &nbsp;They are subject matter experts on the targeting and eligibility process including the data used for targeting. &nbsp;They provide recommendations and solutions to help marketing reach their goals. &nbsp;The analyst ensures accurate and compliant customer list execution by leveraging our db to identify, target and segment according to test and offer strategies. &nbsp;He/she resolves complex problems, conducts analyses, and is responsible for identifying and leading process improvements that drive efficiency and automation in campaign execution. &nbsp;In addition, the analyst provides marketers with training and guidance on the list execution process as well as understanding the infrastructure for a positive customer experience.Responsibilities:<ul><li>Provide expertise to marketing on customer targeting &amp; eligibility for Acquisition, Lending, benefit reinforcement and spend campaigns targeted to Consumer and Commercial customers- this includes research on new data elements, reviewing segmentation, meeting with risk and analytic partners, and helping marketers submit requests accurately in our eligibility platforms.&nbsp;</li><li>Reviews list request submissions for accuracy, finalizes with marketing, and applies targeting parameters for coding and creation of eligiblity files.</li><li>Provide subject matter expertise to platform transformation team and participate in testing and campaign migration to a new platform.</li><li>Troubleshot and research any data anomalies or customer complaints </li><li>Identify process efficiencies and opportunities to simplify or reduce the number of list requests from marketing to free up capacity.</li><li>Train marketers on targeting processes</li></ul>Minimum Qualifications:<ul><li>College Degree</li></ul>Preferred Qualifications:<ul><li>Strategic and logical thinker</li><li>Understanding/experience with marketing operations</li><li>Experience working with data and marketing platforms (e.g.- Unica, Redpoint, Adobe, Salesforce)</li><li>Highly organized, able to prioritize and meet deadlines.</li><li>A "can do" attitude.</li><li>Creative problem solver</li><li>Strong relationship and communication skills- able to explain complex/technical concepts in layman's terms.</li><li>Control and compliance mindset.</li><li>Big data platform/programming a plus (Hive, PySpark SQL, etc.)</li></ul>Salary Range: $65,500.00 to $102,500.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>Employment eligibility to work with American Express in the United States is required as the company will not pursue visa sponsorship for these positions.

American Express

Analyst - Customer Segmentation, Targeting & Eligibility

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.The Credit Risk Oversight organization within Global Risk and Compliance (GRC) is responsible for independently overseeing and challenging the company’s credit risk taking and credit risk management activities, including the comprehensive identification, management, and mitigation of credit risks within the company’s risk appetite.We are seeking a skilled and detail-oriented professional for credit risk governance who has experience / prior experience as a credit risk examiner / regulator. Responsibilities for this role include governance, reporting &amp; analytics, working with stakeholders across the enterprise, and regulatory &amp; internal audit support.The incumbent will report to the Director, Global Credit Risk Oversight.How will you make an impact in this role?<ul><li>Governance:<ul><li>Identify opportunity areas through gap analysis against regulatory guidance and credit risk examiner handbooks</li><li>Maintain Credit Risk Management Policy</li><li>Maintain credit risk standards, procedures (in collaboration with functional team) and templates (e.g., reports, MEMO etc.)</li><li>Ensure adherence to credit risk board approved plan and findings resolution</li><li>Conduct QC checks on 2LOD review reports</li></ul></li></ul><ul><li>Reporting &amp; Analytics:<ul><li>Support in the creation of the quarterly Credit Risk Memo</li><li>MIS reporting to partner teams (e.g., findings tracker)</li><li>Perform ad-hoc analytics and reporting on credit risk findings (e.g., finding themes etc.)</li></ul></li></ul><ul><li>Internal Audit, Regulatory, and Enterprise Risk Management (ERM) Support:<ul><li>Coordinate with functional team on IAG and regulatory requests</li><li>Coordinate and prepare meeting materials for quarterly interagency meeting</li><li>Matters Requiring Attention (MRA) and regulatory recommendation remediation</li><li>Engage with stakeholders across line of defenses to ensure program consistency with enterprise-wise guidelines and respond to stakeholder inquiries related to risk governance</li></ul></li></ul>Minimum Qualifications:<ul><li>2-5 years of experience at a bank regulatory agency (e.g., OCC, Federal Reserve, FDIC) reviewing/examining credit risk practices</li><li>Prior experience as a credit risk examiner, loan portfolio manager, or in closely supporting loan portfolio managers</li><li>Bachelor’s degree in management or science (statistics, engineering, decision science, finance, economics, or closely related fields)</li><li>Strong Microsoft Excel, PowerPoint skills</li><li>Able to demonstrate strong knowledge of credit risk and financial risk management</li><li>Outstanding multi-tasking and project management skills as well as strong teamwork aptitude to work with colleagues and stakeholders across various AXP offices globally</li><li>Extremely high attention to detail, self-starter and enthusiastic attitude</li><li>Self-confident with a strong sense of integrity and the ability and willingness to challenge and be challenged</li><li>Ability to communicate oversight findings to credit risk peers, business partners, and senior executives</li></ul>Preferred Qualifications:<ul><li>Graduate degree such as M.S. and Ph.D. (in statistics, finance, economics, or closely related fields); or MBA is a plus</li><li>Good communication and interpersonal skills; able to clearly articulate or interpret technical documents, regulatory guidelines, and complex project requirements in a concise manner to various stakeholdersGuardian</li></ul>Salary Range: $89,250.00 to $150,250.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.

Manager - Credit Risk Governance

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.How will you make an impact in this role?Global Commercial Services (GCS) is the global leader in providing payments solutions for small, medium, and large businesses. Within GCS, the mission of the Business Banking Product Management team is to create banking products that are the best choice for our small business customers. We achieve this by being customer and competitor obsessed, delivering market leading value, and creating great experiences for our customers.The Senior Manager, Account Governance – Business Banking Product Management will be responsible for implementing, executing and supporting initiatives necessary to ensure continued legal and regulatory compliance, as well as adherence to new and evolving enterprise control guidelines. This colleague will play a critical role in driving the sustainable growth of our portfolio by defining and driving product initiatives with heightened regulatory compliance risks and requirements.&nbsp; In addition, this colleague will work cross functionally with several groups, including Business Banking Product Management and Development, Business Operations, Consumer Banking Product Management, Control Management, Legal and Compliance teams.Key Responsibilities:<ul><li>Enable the scale of our Business Banking products, by strengthening our regulatory foundation and unlocking new opportunities for sustainable growth</li><li>Define, inform and execute Business Banking processes required to ensure compliance with legal and regulatory guidelines, such as FDIC and Tax requirements</li><li>Deliver new features, controls and enhancements that have heightened regulatory risk, working in close partnership with cross-functional teams, including Product Development, Design, Engineering, Risk, Legal, Compliance, and Marketing</li><li>Support new and emerging enterprise control processes by identifying needs, informing approach for Business Banking products and facilitating processes, as needed</li><li>Identify opportunities to optimize processes and drive efficiency, in order for the Business Banking team to maintain agility and drive continued portfolio growth in a controlled and compliant manner</li><li>Gain a deep understanding of our Business Banking products and generate new ideas to improve customer experience and drive growth, with supporting business cases</li><li>Partner with Product Management teams across Consumer Banking and Small Business products, to drive consistency in approach and share best practices</li><li>Occasional travel</li></ul>Minimum Qualifications:<ul><li>Extensive experience in Banking or Financial Services product management</li><li>Excellent project management, organization, and prioritization skills, with a proven ability to manage cross-functional initiatives</li><li>Ability to build relationships, influence, and collaborate effectively with cross-functional teams</li><li>Comfort in a fast-paced and high growth environment, flexible, and ability to handle change needed</li><li>Ability to provide insight and accurate judgment in addressing and resolving business issues</li><li>Proactive and results-oriented, with strong thought leadership and problem solving skills</li><li>Excellent oral and written communications skills and proven ability to communicate effectively to audiences across various leadership levels</li><li>Customer-focused, with a desire to understand small business owner needs and build best-in-class solutions and customer experiences</li><li>Bachelor’s degree</li></ul>Preferred Qualifications:<ul><li>Prior experience working on U.S. Bank Regulatory projects&nbsp;</li></ul>Salary Range: $123,000.00 to $215,250.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.

Senior Manager - Business Banking Product Governance

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.The U.S. Consumer Services Team (USCS) is responsible for our suite of consumer products, services, and experiences in the U.S., including our premium, cobrand, cash back, and lending portfolios, Membership Rewards, Global Travel &amp; Lifestyle Services, the Centurion Lounge network, our Global Dining and Resy businesses, U.S. Consumer Banking, and best-in-class marketing programs across customer, prospect, and partner channels. The USCS team is focused on making membership an indisputable competitive advantage and helping each other become better leaders every day.The U.S. Consumer Marketing team (USCM) is part of the U.S. Consumer Services Group and is responsible for making membership essential by creating and delivering world class marketing for our differentiated products and services that drives demand and inspires engaged card members across the customer lifecycle.The Sr. Manager, Change Management Strategy &amp; Reporting will be responsible for defining the migration roadmap and adoption strategy as Marketing Transformation capabilities, including those for Project Flywheel, are enabled. Project Flywheel is the Enterprise initiative to advance the end-to-end marketing execution technical and operational ecosystem to drive greater efficiency, business impact, and support the next generation of marketing processes and platforms.Key Responsibilities:<ul><li>Define migration approach and sequence across U.S. Consumer Marketing to ensure a seamless transition of execution capabilities into workflows</li><li>Develop adoption strategies that streamline change, reduce resistance, and ensure a frictionless transition for Marketers</li><li>Own migration updates between Marketers, Marketing Execution Team, and the Marketing Transformation team to enable a successful rollout</li><li>Leverage operational reporting to surface capability gaps, process inefficiencies, and inform the evolution of the future-state platform roadmap</li><li>Lead a Sr. Analyst dedicated to platform adoption and operational reporting</li></ul>Minimum Qualifications:<ul><li>Experience crafting strategic roadmaps in white space environments</li><li>Strong project management and organizational skills, with experience managing large-scale initiatives.</li><li>Strong interpersonal and influencing skills, able to work with cross-functional partners and communicate with all levels of colleagues</li><li>Experience developing and implementing measurement frameworks to track process adoption and inform platform improvements</li><li>Self-starter with the ability to thrive in an evolving environment and a bias towards action</li><li>Bachelor's Degree preferred</li></ul>Salary Range: $103,750.00 to $174,750.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for this position.

Senior Manager, Change Management Strategy & Reporting

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.How will you make an impact in this role?This position will be a leader within the Global Compliance &amp; Ethics organization, responsible for administering a comprehensive regulatory compliance program for the Enterprise Technology Services business unit. This business unit includes technology engineering, architecture, and infrastructure for external customers and internal colleagues, in addition to enterprise data governance and platforms and digital product and design across the enterprise. This role will lead an organization of line of business compliance officer teams and report to the Head of Global Servicing and Corporate Functions Compliance.As the leader of this Compliance vertical, the successful candidate will lead Compliance Risk Management oversight for all sub-units and portfolios within Technology and Data, including the Enterprise Digital Portfolios comprised of Enterprise Acquisition Products &amp; Platforms (EAPP), Enterprise Data Governance &amp; Platforms (EDGP), Enterprise Digital Experiences (EDX), Enterprise Design &amp; Research (EDR), Enterprise Digital Experimentation &amp; Analytics (EDEA). Additionally, this role will lead the compliance officers for the Enterprise Communications &amp; MarTech Experiences (ECMX) vertical within Membership Portfolio Services.&nbsp;The successful candidate will:<ul><li>Manage a team of approximately 25 global Compliance professionals in the second line of defense to execute all aspects of Technology and Data’s US and international Compliance program, including policies, issue management, and oversight of Compliance monitoring and testing.</li><li>Ensure Compliance officer standards across team in the overall engagement model with the business are met in accordance of the enterprise Compliance Risk Management Policy.</li><li>Represent Compliance as a member of the relevant business unit leadership teams and planning exercises, as well as appropriate project and control teams as required.</li><li>Actively participate in Technology and Data committees and governance forums and act as delegate in broader meetings for the Head of Global Servicing and Corporate Functions Compliance as needed.</li><li>Provide advice and effective challenge to the management of first line of defense controls and control design through activities of issue management, monitoring, new product approval and Risk and Control Self Assessment.</li><li>Provide independent oversight and effective challenge on the development and execution of first line of defense plans in response to new regulations, with a deep focus and direct ownership on those that impact technology and data operations.</li><li>Engage effectively across the entire second line of defense including peer organizations of Legal Entity or Country Compliance Officers, Subject Matter Regulatory Experts (such as Fair Lending, UDAAP, Privacy and Financial Crimes), and Compliance Program Teams (such as Compliance Risk Assessment and Independent Compliance Testing).</li><li>Execute the Compliance Risk Assessment, providing an independent compliance evaluation of inherent risk, control effectiveness and residual risk ratings across the Technology and Data Business Unit and compliance risk types.</li><li>Provide input to the Annual Compliance Plan and monitor adherence to it throughout the year.</li><li>For Compliance Officer-owned controls, design, execute, and document controls.</li><li>Effectively manage the Compliance Issue Management process and ensure appropriate decisioning of Compliance issues, timely closure of gaps and customer remediation where required.</li><li>Ensure appropriate technology and data business-specific compliance policies, procedures, training, and communications programs are in place, and in alignment with Company-wide policies and programs and appropriate for the business activities and inherent compliance risks.</li><li>Support regulatory examinations, internal audit reviews, Compliance monitoring and testing, and related efforts.</li><li>Develop and retain talent to maintain a strong team and motivate colleagues to achieve career goals, as well as to promote collaboration and information sharing to make decisions more effectively.</li><li>Promote the usage of industry and internal best practices and incorporating regulatory feedback to drive continuous improvement.</li><li>Provide pro-active advice on emerging regulatory risks and issues.Minimum Qualifications</li></ul>·Proficiency with IT General Control frameworks, Technology Software Development Lifecycle (SDLC), agile development methodology, and ADA requirements as it relates to digital accessibility, along with compliance implications of technology modernization, AI, data analytics, and operational resilience initiatives.·Proven understanding of the three lines of defense model and ability to operate effectively as an independent second-line function.·Experience in Risk or Compliance (second line of defense) supporting Technology and Data Business Unit or other like global Business Unit in scope and complexity preferred; Audit, legal experience, or equivalent work experience considered.·Knowledge of and proficiency with US open-end credit laws and regulations, including assessing applicability to American Express’ products &amp; services, and specific proficiency with UDAP/UDAAP.·Ability to research, assess and interpret technical data, determine the regulatory impact to business initiatives and influence.·Balanced, effective and inspiring leadership, focused on building, developing, and motivating a diverse and capable team.·Strong relationship management and collaboration capabilities across the enterprise at all levels.·Exceptional thought leadership skills with the ability to raise credible challenge and innovate.·Ability to balance &amp; prioritize effectively, and manage deliverables in a deadline-driven environment.·Outstanding judgment and flexibility, identifying and reacting to critical issues in a timely manner.·Excellent verbal and written communication skills, including presentation and storytelling abilities to Senior Leaders across the enterprise.·Demonstrated ability to make decisions independently, work well under pressure, meet deadlines, and adapt easily to change.Preferred Qualifications·Certifications in compliance (e.g., CRMC) desirable.Salary Range: $176,750.00 to $282,000.00 annually + bonus + equity (if applicable) + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>

VP, Compliance – Technology and Data

At American Express, our culture is built on a 175-year history of innovation, shared&nbsp;values&nbsp;and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.The Analyst/Senior Analyst supporting the Global &amp; US Large Enterprises Team within Global Commercial Services at American Express will play a critical role in supporting client-facing teams across American Express Global Commercial Services (GCS). This role combines analytical expertise, client engagement, and cross-functional collaboration to deliver measurable results.How will you make an impact?The Analyst will support account owners who manage strategic client/prospect relationships while gaining broad exposure to the commercial services business, payments industry, and client management. This position offers high visibility within GCS and a strong foundation for professional growth and advancement.Key Responsibilities:<ul><li>Partner with Client Management/Acquisition teams to prepare and deliver client/prospect insights, benchmarks, business reviews, and strategic recommendations.</li><li>Conduct analysis of spending, supplier data, and portfolio/vertical trends to identify retention and growth opportunities.</li><li>Support end-to-end meeting execution, including development of content in partnership with Marketing, Fraud, Payments Consulting, Pricing, Legal, B2B, and other teams.</li><li>Prepare dashboards, presentations, and roundtable content for clients/prospects and senior leaders.</li><li>Contribute to process improvements and efficiencies, sharing best practices across the team.</li><li>Help support special projects and initiatives as needed.</li></ul>Required Qualifications:<ul><li>Bachelor’s degree in business, Finance, Marketing, or related field required.</li><li>Strong analytical and problem-solving skills with financial acumen; proficiency in Excel and PowerPoint required (Salesforce experience a plus).</li><li>Strong attention to detail; proven ability to manage multiple priorities in a fast-paced environment.</li><li>Excellent written and verbal communication skills.</li><li>Demonstrated collaboration skills with ability to influence and drive results across teams.</li><li>Intellectual curiosity and ability to work through ambiguity.</li></ul>Preferred Qualifications:<ul><li>2–4 years of professional experience; exposure to financial services, consulting, payments, or client management/sales.</li></ul>Salary Range: $65,500.00 to $102,500.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>Employment eligibility to work with American Express in the United States is required as the company will not pursue visa sponsorship for these positions.&nbsp;

Analyst - Global Commercial Services, US Large Enterprises

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.How will you make an impact in this role?As a part of the Enterprise Events &amp; Experiences team within Global Advertising and Brand Management, the GCS (Global Commercial Services) Events and Experiences team is focused on designing and developing exceptional experiences for our Customers and Prospects globally in support of Global Commercial Services’ business objectives.The Sr. Manager, Industry Events will lead American Express’ B2B Tradeshows &amp; Conferences channel, creating a future vision for the channel and executing against the plan. S/he will oversee our E2E presence at Flagship events like Global Business Travel Association Convention and Association of Financial Professionals Conference as well as our turnkey conference presence at 10+ additional events in support of the GCS Sales &amp; Client Management organizations. S/he will work with our creative agency to develop and execute creative concepts, oversee creative development, ensure compliance and work in conjunction with internal and external partners to deliver on business objectives – with the support of a Sr. Analyst. S/he will play a critical role in supporting go-to-market efforts through the creation of brand experiences at selected Industry Events.Join our team and help re-invent how American Express shows up at B2B Tradeshows &amp; Conferences.Responsibilities include, but are not limited to:<ul><li>Drive strategy, planning and execution of Tradeshows &amp; Conferences channel experiences from end-to-end</li><li>Build B2B sponsorship recommendations and manage contract negotiations</li><li>Manage project timelines, event calendars, creative deliverables, project wrap-up reports and more</li><li>Partner with cross-functional teams including Marketing, Sales, and PR to deliver programs</li><li>Manage and collaborate with creative/experiential agency partners to ensure program is delivering on brief</li><li>Work with compliance teams to ensure company needs and requirements are met</li><li>Lead and support a Sr. Analyst, providing direction, guidance, and growth opportunities as well as career support</li></ul>Minimum Qualifications<ul><li>8+ years of marketing experience, preferably with experience partnering with Sales</li><li>Strong relationship building skills and proven success influencing Partners &amp; Agencies/Vendors</li><li>Strategic thinking and problem-solving skills a must</li><li>Strong project management, oral and written communication skills</li><li>Adaptable in a dynamic work environment</li><li>Proven track record of driving results</li></ul>Salary Range: $103,750.00 to $174,750.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.

Senior Manager, Industry Events

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.The VP/LFO, US Consumer Lending &amp; Beyond the Card Products will provide strategic and financial analysis to profitably grow our share of spend and lend in the marketplace. Their team will own the end-to-end financial management of key Lending initiatives and provide analytical and strategic guidance across pricing, Plan It, personal loans, insurance and customer treatment initiatives to drive growth and optimize performance across product lines. The role will have strong cross-functional collaboration and work closely with the product, marketing, pricing, risk, and finance teams for the US Consumer Services business. This is a high visibility role with a focus on some of the most critical initiatives across the Enterprise.The candidate will provide strategic and financial thought leadership for the US Consumer business and will work closely with the VP/LFO for US Consumer Card and SVP for Lending, Analytics &amp; Beyond the Card Products, among other senior leaders.Responsibilities:<ul><li>Manage high-performing Director teams owning end-to-end deep, data-driven analytical efforts to unlock insights into sources of value creation for Lending, Beyond the Card Products and the overall business P&amp;L.</li><li>Proactively work with the business to identify the critical business questions, frame the correct analyses to make decisions, and rapidly drive those analyses to closure</li><li>Develop and maintain strong relationships with business partners in Product, Marketing, Risk, Pricing, Finance and other functions</li><li>Develop actionable recommendations on the business and strategic questions at hand; effectively communicate complex ideas; and actively seek to drive the strategy of the business</li><li>Maintain a deep understanding of the competitive environment and our competitive positioning</li><li>Train, supervise and coach the team on technical skills, lending and deal economics</li></ul>Minimum Qualifications:<ul><li>Excellent communicator with strong business acumen and analytical skillset who can deliver messages and think on their feet with senior leaders and key partners.</li><li>Strong content expert in Lending and Beyond the Card Products with an excellent understanding of credit risk, provision, pricing, and customer behavior on card products.</li><li>Effective and inspiring team leadership skills, with proven ability to hire, coach, train and develop teams with strong technical and analytical skillsets.</li><li>Ability to articulate complex ideas with brevity, simplicity and impact</li><li>Leadership and collaboration skills across a wide network of matrixed relationships</li><li>Natural strategic mindset or “business intuition” – ability to step back from the numbers and consider the analysis and its impacts from multiple points of view</li><li>Ability to handle high pressure environment with aggressive deadlines while balancing multiple priorities and customers</li><li>Quantitatively oriented and very numerate – comfortable with thinking through the “quick math”</li><li>High energy, proactive instinct</li><li>Ability to balance attention to detail and accuracy with tight deadlines</li><li>7-10 years’ work experience</li><li>Experience with Lumi / Big data, SQL and/or SAS preferred</li><li>MBA or related graduate degree preferred</li></ul>Salary Range: $176,750.00 to $282,000.00 annually + bonus + equity (if applicable) + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>Depending on factors such as business unit requirements, the nature of the position, cost, and application laws, American Express may provide visa sponsorship for certain positions

VP, LFO, US Consumer Lending & Beyond the Card

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career. Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express. About the Internal Audit Group at American ExpressOur Internal Audit Group is a worldwide function with 300+ team members and offices across nine countries within American Express. Our mission is to protect and enhance organizational value by providing independent, objective, risk-based assurance, advisory services and to influence the way the company manages risk.We are committed to growing our audit staff significantly as we continue to expand and enhance the Internal Audit Group. Our assurance and risk professionals have diverse backgrounds including internal controls, consumer compliance, technology, operational risk, financial accounting, data analytics, and banking operations. Our audit teams align to key risk areas and business units to ensure IAG can provide comprehensive and risk-based audit coverage. In addition, IAG has a Professional Practices group responsible for managing audit operations, quality, and standards; regulatory relations; reporting; training and professional development; and key internal capabilities and technologies.About the Role:The Director of Audit will lead the function responsible for providing strategic support of department-level change initiatives related to enterprise risk framework updates, audit process and system changes, and skills development. This role builds alignment between the internal audit function and enterprise risk management priorities to drive consistent implementation of new audit methodologies, tools, and risk coverage approaches.Key Responsibilities:<ul><li>Audit Portfolio Support:<ul><li>Serve as a central point of contact and coordination for Audit Leader Portfolios, Professional Practices and Risk Transformation PMO to ensure consistency and completeness in audit change execution risk coverage.</li><li>Partner across the Change Director Community to operationalize and update risk universe components, including risk statements, control expectations, and testing approaches standards.</li><li>Facilitate the implementation of enterprise risk framework changes into audit practices.</li></ul></li><li>Change Management &amp; Implementation:<ul><li>Lead planning and execution of change initiatives related to updates in enterprise risk frameworks, taxonomies, and associated control libraries.</li><li>Oversee change management strategies and communications to ensure successful adoption of new tools, templates, or methodologies</li><li>Partner with Product Management, Professional Practices, and Technology teams to drive rollout of new audit platforms, enablement tools, and automation capabilities.</li></ul></li><li>Stakeholder Engagement &amp; Governance:<ul><li>Collaborate with key stakeholders in Risk, Compliance, Technology, and the Business to stay ahead of enterprise changes impacting the audit approach.</li><li>Represent the audit team department in cross-functional forums related to changes being driven from Project ACE and Project Guardian risk taxonomy governance, control standards, and risk oversight initiatives.&nbsp;</li></ul></li><li>Enablement &amp; Training:<ul><li>Work with Audit Training and Professional Practices to ensure timely enablement of audit staff on changes to risk frameworks, tools, and processes.</li><li>Lead knowledge-sharing sessions and develop communications to support upskilling across the department.</li></ul></li><li>Reporting &amp; Monitoring:<ul><li>Establish metrics and dashboards to monitor adoption and effectiveness of implemented changes.</li><li>Provide updates and recommendations to senior leadership on risks, dependencies, and opportunities for continuous improvement.</li></ul></li></ul>Minimum Qualifications:<ul><li>Bachelor’s degree in accounting, Finance, Business, or related field</li><li>8+ years of experience in internal audit, risk management, or controls.</li><li>Strong understanding of risk frameworks control assessment processes, and internal audit methodologies.</li><li>Proven track record leading complex change or transformation efforts within large, matrixed environments.</li><li>Exceptional stakeholder engagement and communication skills.</li></ul>Preferred Qualifications<ul><li>Financial Services experience</li><li>Experience with audit tools and technologies, risk/control libraries, and agile methodology.</li><li>Professional certifications (e.g., CIA, CPA, CISA, CRMA)</li></ul>Key Competencies:<ul><li>Strategic Thinking</li><li>Influence and Collaboration</li><li>Change Leadership</li><li>Project Management</li><li>Risk and Control Expertise</li><li>Operational Execution</li></ul>Salary Range: $123,000.00 to $215,250.00 annually + bonus + equity (if applicable) + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.&nbsp;

Audit Director - Change Management | Model Risk

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.Where are these roles located within American Express?Membership Portfolio Services, within our US Consumer Services Business, is responsible for developing and scaling several growing businesses that are strategically important to American Express. We are developing unique and differentiated ways to strengthen the Membership Model by connecting Card Members with Merchants that create opportunities to help drive our growth over the mid-to-long term.&nbsp;DescriptionWe are looking for a product leader to join the Amex Offers Digital Media Product team within the Amex Offers Digital Media team, reporting to the VP, Amex Offers Digital Media Product.&nbsp; The VP, Amex Offers Product, Strategy &amp; Operations will be responsible for the Digital Offer Ecosystem and product management of Amex Offers, a key product used to achieve engagement and revenue goals via targeted offers presented to the right customer, at the right time, in the right channel.&nbsp;This leader will drive the growth of Amex Offers by defining the strategic vision and market positioning of Amex Offers as a product, including the end-to-end experience for both merchants and Card Members.This role will be goaled against the delivery of a comprehensive strategy and multi-year roadmap to unlock merchant funded value and revenue. They will collaborate with Amex Offers platform product teams to own and shape the product roadmap for several digital capabilities (e.g. offer set up, targeting, pricing), as well as being accountable for establishing robust compliance and risk guardrails and ensuring resources are aligned to deliver against business priorities.What You’ll Do:<ul><li>Define and execute the strategic vision for Amex Offers to ensure the organization can source and scale the right set of offers and improve the card member experience</li><li>Lead Offers Operations ensuring accurate and efficient campaign execution to deliver a best-in-class global marketing channel</li><li>Partner and build relationships with teams across the enterprise to communicate the vision and support the growth of the product</li><li>Drive enterprise strategy by anticipating competitive shifts, digital innovation trends, and regulatory changes across focus markets</li><li>Provide executive oversight of delivery, ensuring enterprise prioritization, disciplined execution, and organizational accountability</li><li>Drive the roadmap, and collaborate across key stakeholders on prioritization, and end to-end-product management for the Amex Offers Transformation workstream leveraging the Value Co-Creation (VCC) operating model.&nbsp;</li><li>Partner closely with stakeholders across the globe to communicate the product vision and high-level business needs for enhancements with focus on scalability and stability.&nbsp;</li><li>Lead the design, development, and deployment of offers products + capabilities, collaborating across numerous platforms and function teams (e.g. product, technology, legal)</li><li>Lead and develop a team of 18+ high-performing Product colleagues across the US, fostering a culture of accountability, innovation, and collaboration</li><li>Ensure compliance across enterprise-level risk standards by conducting thorough risk/compliance processes with proper controls</li></ul>Who You Are:<ul><li>Experienced leader with at least 8+ years of experience of Product Strategy or Digital Experience work, with a focus in loyalty / performance marketing preferred</li><li>Demonstrated success in building, leading, and developing high-performing and diverse product teams</li><li>Excellent communication skills with the ability to engage, influence, and encourage partners/stakeholders to drive collaboration and alignment</li><li>Proven track record working in digital product management, including launching digital experiences from start to finish,</li><li>Deep knowledge of loyalty marketing and/or the digital offer ecosystem (DOE) and/or Amex Offers.&nbsp;</li><li>Exceptional problem-solving and strategic thinking skills, with a keen ability to understand and identify technical issues, and come up with creative marketing solutions</li><li>Significant experience positively collaborating with and influencing partners in a matrixed environment.&nbsp;</li><li>Ability to manage multiple business and technology workstreams, as well as the strong organizational skills necessary to do so.&nbsp;</li><li>Skilled in Agile product development methodologies and comfortable with collaboration tools.&nbsp;</li><li>Proven ability to adjust quickly to shifting priorities and manage through ambiguity and rapid change.&nbsp;</li><li>Customer-centric mindset with strong business acumen</li></ul>Salary Range: $176,750.00 to $282,000.00 annually + bonus + equity (if applicable) + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>Employment eligibility to work with American Express in the U.S is required as the company will not pursue visa sponsorship for these positions.

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