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At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.Business Unit/Role Specific InfoThe American Express Corporate Affairs &amp; Communications (CA&amp;C) team is a strategic function that works to enhance and protect the continued strength of the American Express brand through public relations, social media and content, colleague communications and corporate sustainability (CS).Our organization is seeking a high-performing summer intern to join a winning global communications team. The internship provides a terrific 10-week opportunity to gain hands on experience in many aspects of media relations, employee communications, and corporate sustainability. The intern will work on high visibility projects that help advance strategic business initiatives. Throughout the course of the summer, interns are given exposure to senior leadership across CA&amp;C.How Will You Make an Impact in This Role? <ul><li>Writing and editing press releases, messaging, pitches, social media copy and more</li><li>Researching and creating targeted media lists</li><li>Developing and implementing internal communication strategies and events</li><li>Brainstorming potential communication concepts and approaches to select marketing programs</li><li>Assisting with the creation and execution of social campaigns around select sponsorships</li><li>Researching various company initiatives –benchmarking against competitors, identifying background articles for interview preparation, researching issues for executive event preparation documents</li></ul>Minimum Qualifications:<ul><li>Bachelor’s degree candidates with an expected graduation date between December 2026 and June 2027</li><li>Currently enrolled in a full-time bachelor’s degree program</li><li>Curiosity about writing, social media and communications</li><li>Excellent written, verbal and critical thinking skills</li></ul>Preferred Qualifications:<ul><li>Ability to work independently when needed</li><li>Ability to manage multiple priorities and demonstrate flexibility</li><li>Excellent attention to detail</li></ul>Salary Range: $24.05 to $63.00 hourly + sign-on bonusThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.Employment eligibility to work with American Express in the United States is required as the company will&nbsp;not pursue visa sponsorship for these positionsWe back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries</li><li>Flexible work arrangements and schedules with hybrid and virtual options with Amex Flex</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)</li><li>Free and confdential counselling support through our Healthy Minds program</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>

American Express

Campus Undergraduate Summer Internship Program - 2026  Communications, Corporate Affairs & Communication - New York, NY

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.Joining Amex Tech means discovering and shaping your contribution to something big. Here, you can work alongside talented tech teams and build a unique career with the Powerful Backing of American Express. With a range of opportunities to work with the latest technologies, and a commitment to back the broader engineering community through open source, our mission is to power your success. Because Amex Tech is powered by our technology, our culture, and our colleagues.The U.S. Consumer and Digital Technology (USCDT) Team brings together foundational strategic technology capabilities in digital experience engineering (Mobile and Web), AI/ML, marketing technology, enterprise communications, travel and lifestyle, and automation, grounded in our data technology model that prioritizes data governance. It employs a ground-breaking focus with development responsibilities for customer-facing capabilities that deepen and expand digital engagement, as well as core technical capabilities that cut across business lines and customer segments.The Director Assistant (Chief of Staff) will report directly to the EVP, USCDT. This person will see and influence how strategic decisions are made in our organization, prepare presentations to communicate out the strategy and vision, provide recommendations for areas of improvement, &nbsp;implement a communications strategy for the organization, drive culture and innovation, and manage key activities to support the team day to day. The candidate will be a key member of the USCDT Leadership Team, working closely and collaborating with all members of the team. They will possess outstanding thought leadership, critical thinking, visual storytelling talents, an uncanny ability to juggle multiple priorities, and a proven record of excellence operating independently and within a hard-working team environment. The role offers a hand-on experience to a wide range of&nbsp; responsibilities within the Technology organization, providing a comprehensive learning experience tailored to develop the DA’s skills and expertise in this domain.Key responsibilities include:<ul><li>Manage business planning, meeting strategy, and operational processes on behalf of the EVP office<ul><li>Organize and facilitate leadership meetings, calls and forums. Plan content &amp; agendas and manage follow-ups for meetings involving EVP and broader leadership team</li><li>Coordinate office operations and ensure the seamless delivery of Technology and AXP information requests</li><li>Create good working relationships across the organization to improve information sharing, problem solving and idea generation for key business issues.</li><li>Seek out and implement standard methodologies and industry trends which can be used to increase organizational efficiency and quality</li><li>Act as a force multiplier / delegate when needed e.g. delegated EVP responsibilities</li></ul></li><li>Lead goal-setting and measurement process for the EVP team</li><li>Lead end-to-end creation of impactful and comprehensive communications / presentations for key business reviews with senior management</li><li>Accelerate executive decision-making by:<ul><li>Conducting ad hoc analysis, research, and data collection</li><li>Creating structures for organizing and presenting information</li><li>Minimize fire drills through meticulous planning</li></ul></li></ul>Run major annual talent management processes in close coordination with CEG, e.g. talent assessment and year-end performance management.Qualifications:The ideal candidate will be a highly motivated self-starter who is able to provide strategic thought leadership and lead projects with limited guidance. The individual must be composed, organized, and a strong communicator who can effectively multitask and prioritize as needs evolve. Additional qualifications include:<ul><li>Proven track record to take sophisticated technical information and translate it into clear communications (presentations/memos) for a variety of audiences</li><li>Proven ability to navigate effectively and efficiently within large, complex organizations</li><li>Demonstrated ability to drive strong results, think strategically and globally</li><li>Ability to juggle multiple tasks, with excellent organization skills and careful attention to detail</li><li>Proven work experience within areas such as Technology, Project Management, and / or CEG (Human Resources)</li><li>Experience with CEG processes and / or familiarity with American Express business groups preferred</li><li>Demonstrated project management, organization and planning skills applied in a fast paced, multi-tasking environment</li><li>Passion, energy, personal accountability and a desire to learn and grow as a leader</li><li>Excellent judgment with high integrity and ability to manage confidential information</li><li>Outstanding interpersonal / relationship building, oral and written communication skills</li><li>Solid analytical and financial competence</li><li>A standout colleague who is able to build consensus and work across a large and complex&nbsp;organization</li><li>Demonstrated ability to learn quickly, work effectively in ambiguous situations, and a willingness to take charge and get results</li><li>Active listening skills, summarization skills and lateral thinking to uncover and react to emerging opportunities</li><li>Demonstrated ability to remain calm under pressure and be flexible and communicative when faced with changing priorities</li><li>Engineering background and/or experience a plus</li><li>Typically holds a Bachelor's or Master's Degree (or has equivalent work experience)</li></ul>Salary Range: $130,000.00 to $205,000.00 annually + bonus + equity (if applicable) + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions

Director Assistant - US Consumer & Digital Technology

At American Express, our culture is built on a 175-year history of innovation, shared&nbsp;values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.Business Unit/Role Specific InfoThe internship will be a general Finance internship that will provide opportunities to work in one of the following functional areas of Finance: Corporate Planning &amp; Analysis, Global Commercial Services Finance, US Consumer Services Finance, Global Merchant and Network Finance, Controllership, and Global Treasury.&nbsp;&nbsp;This position will be based in New York, NY&nbsp;How will you make an impact in this role?All interns receive a project solving a real business challenge for the organization. The project will include:<ul><li>Providing best-in-class analysis and decision support to the Finance organization </li><li>Learning how to articulate decisions clearly and gain buy-in from stakeholders across the business </li><li>Gathering and analyzing information from a wide array of sources; identifying trends and articulating how those trends impact our business</li><li>Obtaining a comprehensive understanding of the business and its needs</li><li>Honing analytical acumen, communication skills, and the ability to tailor complex messages to the appropriate audience</li></ul>Minimum Qualifications<ul><li>Currently enrolled in a full-time bachelor’s degree program</li><li>Bachelor’sdegree candidates with an expected graduation date between December 2026 and June 2027</li></ul>Preferred Qualifications<ul><li>Ability to analyze and manipulate large amounts of data, spot trends, generate meaningful insights anddevelop recommendations to drive growth </li><li>Strategic thought leadership and creativity in synthesizing data into an easy-to-understand story and articulate key messages across multiple audiences</li><li>A strong work-ethic, positive attitude, and highly motivated self-starter with robust interpersonal skills, adapting to change and showcasing the ability to build&nbsp; &nbsp; trust-based relationships within the Finance team and with business partners across locations / geographies</li><li>Acting and leading with courage, making decisions quickly, initiating and driving change management processes</li><li>Programming skills a plus</li></ul>Salary Range: $24.05 to $63.00 hourly + sign-on bonusThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries</li><li>Flexible work arrangements and schedules with hybrid and virtual options with Amex Flex</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)</li><li>Free and confidential counselling support through our Healthy Minds program</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>

Campus Undergraduate Summer Internship Program - 2026, Finance - New York, NY

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American ExpressAbout the Internal Audit Group at American ExpressOur Internal Audit Group is a worldwide function with 300+ team members and offices across nine countries within American Express. Our mission is to protect and enhance organizational value by providing independent, objective, risk-based assurance, advisory services and to influence the way the company manages risk.We are committed to growing our audit staff significantly as we continue to expand and enhance the Internal Audit Group. Our assurance and risk professionals have diverse backgrounds including internal controls, consumer compliance, technology, operational risk, financial accounting, data analytics, and banking operations. Our audit teams align to key risk areas and business units to ensure IAG can provide comprehensive and risk-based audit coverage. In addition, IAG has a Professional Practices group responsible for managing audit operations, quality, and standards; regulatory relations; reporting; training and professional development; and key internal capabilities and technologies.About the Role:Our Internal Audit group is seeking a Senior Auditor to assess financial, operational, and technological risks, ensure compliance with regulations, and improve internal controls. The ideal candidate will have strong problem- solving skills, excellent attention to detail, and the ability to utilize effective challenge when conducting audit work.Key Responsibilities:<ul><li>Assist team leaders and Senior Managers/Managers in the execution of assigned audit tasks in line with American Express’ Internal Audit Methodology, internal policies and standards, and regulatory expectations throughout the audit lifecycle.</li><li>Evaluate processes under review utilizing professional skepticism; execute audit tests and clearly document test results in accordance with internal policies and procedures.</li><li>Hold walkthroughs with client personnel to understand, assess, evaluate, and document relevant risks and controls.</li><li>Assist team leaders and Senior Managers/Managers with routine client status meetings, audit requests, and other administrative tasks.</li><li>Assist team leaders and Senior Managers/Managers in documentation and evaluation of audit observations, findings.</li><li>Validate management’s corrective action plans to address business-identified issues, audit findings and regulatory remediations.</li><li>Contribute to the development and periodic reviews of analytic control testing and ad hoc analytics, to drive timely risk insights, testing efficiencies and increased audit coverage.</li><li>Develop a strong understanding of American Express' business model, products, services, and organizational units.</li><li>Maintain audit proficiency through ongoing professional development, including data analytics literacy skills, technology, banking best practices and regulatory expectations.</li></ul>Minimum Qualifications:<ul><li>2+ years of relevant audit experience.</li><li>Knowledge and experience in applying control theory and professional auditing practices throughout the audit lifecycle and special reviews.</li><li>Understanding of regulatory, accounting, and financial industry best practices relevant to the business, including technology and data implications.</li><li>Strong written and verbal communication skills to deliver audit deliverables with quality. </li><li>Effectively works independently, within the team and across various teams in a fast-paced environment to drive business results.</li><li>Ability to break-down complex problems into components and solve utilizing complex thought, process and risk/control knowledge.</li></ul>Preferred Qualifications:<ul><li>Relevant audit experience within the financial services industry.&nbsp;</li><li>Degree in accounting, finance, business, or another related field.&nbsp;</li><li>Relevant audit and professional certifications (e.g., Certified Public Accountant, (CPA), Certified Internal Auditor (CIA), etc.</li><li>Experience with data analytic tools, data visualization, key risk indicators (KRIs), key performance indicators (KPIs), information systems / technology, and scorecards / dashboards, etc.</li><li>Interest in working with data, interpreting results, analytic best practices and experience with data analytics tools and data visualization.</li></ul>Salary Range: $55,000.00 to $105,000.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.Non-considerations for sponsorship:&nbsp;Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.

Senior Auditor -  Operational and Enterprise Risk Management

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.The Manager position is part of the Regulatory Exam Lifecycle Management (RELM) Team in Global Risk and Compliance (GRC), and reports to the Director of RELM, Professional Practices.RELM supports the end-to-end lifecycle management of regulatory exams, ongoing supervision, and remediation of regulatory findings – responsibilities that are central to the safety and soundness of American Express.Within RELM, the Professional Practices team focuses on supporting the advancement of technology solutions and workflow used throughout the exam and remediation lifecycle, including associated procedure uplifts and training. The team conducts quality control review of deliverables created throughout the exam and remediation processes, including management responses, remediation milestone and action plans, and exam closure packages, prior to submission to the regulators and Internal Audit.This role will play a critical part in safeguarding American Express’ regulatory standing and supporting sustainable risk management practices through robust review, validation, and documentation standardsHow will you make an impact in this role?<ul><li>Identify and document deficiencies, discrepancies, or missing information; return items to owners for rework as needed, maintaining a a clear audit trail of all reviews, findings, and approvals</li><li>Validate that documentation aligns with remediation activities, regulatory expectations, and internal risk management frameworks</li><li>Communicate review outcomes and escalate issues to stakeholders and leadership as appropriate</li><li>Recommend enhancements to QC/QA processes to strengthen overall risk management practices</li><li>Contribute to lessons-learned exercises and process improvements for regulatory submissions and audit responses</li></ul>Minimum Qualifications<ul><li>4+ years of experience in risk management, compliance, internal audit, or regulatory affairs, preferably within financial services</li><li>Bachelor’s degree in risk management, Compliance, Business, Finance, or a related field (advanced degree preferred)</li><li>Strong understanding of regulatory expectations (e.g., MRAs/MRIAs), risk frameworks, and internal audit practices</li><li>Demonstrated experience with QC/QA testing, evidence validation, and audit documentation</li><li>Excellent analytical, organizational, and communication skills with keen attention to detail</li><li>Ability to work independently and provide independent challenges to senior stakeholders</li><li>Ability to collaborate effectively while maintaining independent judgment</li><li>Strong grasp of compliance standards and risk management frameworks</li><li>Commitment to continuous improvement and embedding sustainability in controls</li></ul>Guardian&nbsp;Salary Range: $89,250.00 to $150,250.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions

Manager - Compliance

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.The U.S. Consumer Services Team is responsible for our suite of consumer products, services, and experiences in the U.S., including our premium, cobrand, cash back, and lending portfolios, Membership Rewards, Global Travel &amp; Lifestyle Services, the Centurion Lounge network, our Global Dining and Resy businesses, and best-in-class marketing programs across customer, prospect, and partner channels. The USCS team is focused on making membership an indisputable competitive advantage and helping each other become better leaders every day.&nbsp;&nbsp;&nbsp;The American Express global dining team sits within the USCS organization.&nbsp; Our mission is to connect the world’s best restaurants with the world’s best customers through a trusted and innovative global Software as a Service (SaaS) platforms, built on the promise of access and unforgettable experiences.&nbsp;&nbsp;&nbsp;&nbsp;Our SaaS platforms offer a wide range of features and functionality, managing reservations and tables, and tracking guest and restaurant data to help restaurants deliver the best hospitality to diners. Diners can discover the amazing world of restaurants thanks to our content-rich website and innovative mobile app. Our diners and Card Members are insiders, and we love having them at the table.&nbsp;&nbsp;&nbsp;&nbsp;About the TeamAmerican Express Global Dining consists of Resy, Tock and Rooam. Our mission is to power the world’s best restaurants, using technology to imagine the future of hospitality.&nbsp;The Partner Success team sits in the Global Dining Organization tasked with owning partnerships with our top restaurants, deepening engagement with the most impactful restaurants to our business and Card Member base. The team works in partnership with Strategic Partnerships, Product, Engineering, Sales, Data, Marketing, Revenue Operations, Strategy, and the broader American Express organization to identify opportunities to enhance what it means to be a partner of American Express Global Dining.About the RoleThe Director of Partner Success role is to set the overall vision and strategic plan for the Partner Success (PS) team, focusing on driving product adoption, leading successful customer experience, and driving growth through processes and proactive retention improvements. They will help define and optimize the customer lifecycle, driving programs and initiatives to improve engagement and overall experience with Amex Global Dining. The managed book of business will be their focus, but the role is cross-functional in nature, touching every corner of the business.The role requires strong interpersonal and leadership skills, with the ability to lead and inspire a large team in a fast-paced and often volatile environment. A level-headed, solutions-oriented approach is essential for personal and team success. The Director will balance their time between department strategies, deepening their contributions to the business, cross-functional workstreams, and partner relationship-building.&nbsp;Responsibilities:<ul><li>Retain our businesses’ most important restaurant and winery partners</li></ul><ul><li>Drive operational practices to track departmental and individual performances</li></ul><ul><li>Effectively advocate both internal and external needs to key stakeholders</li></ul><ul><li>Define and evaluate a successful partner experience and standardize playbooks and success plans for customers in the strategic segment</li></ul><ul><li>Implement improvements to organizational structure by clearly defining segmentation of the Book of Business and developing different levels of expertise within the PS teams</li></ul><ul><li>Influence future lifetime value by defining and overseeing lifecycle processes and touchpoints</li></ul><ul><li>Recruit, mentor, grow, and inspire a world-class team and build a pipeline of great candidates for career development and company evolution</li></ul><ul><li>Deliver consistent updates on goals, achievements, and needs to leadership team</li></ul><ul><li>Cross-functional collaboration to execute and drive upon company goals, initiatives, and projects</li></ul><ul><li>Influence and optimize the customer journey to drive greater post-sale success</li></ul><ul><li>Candidates are expected to travel into key cities about 10% of the time and to be consistently partner-facing</li></ul>Qualifications:&nbsp;<ul><li>10 years of leadership experience in account management, sales, or hospitality. Professional services experience is a plus.</li></ul><ul><li>Proven experience leading large teams and leveraging customer success best practices</li></ul><ul><li>Demonstrated ability to develop strategies, translate them into initiatives, and track successful delivery</li></ul><ul><li>Possesses a strong management presence and leadership ability, with communication, and interpersonal skills that inspire and motivate leaders and teams</li></ul><ul><li>Outstanding written communication skills (e.g. emails, slide writing), and oral communications skills (e.g., personal presence, executive presence, facilitate decision making) with composure required to effectively communicate to senior leaders&nbsp;</li></ul><ul><li>Heightened operational excellence in analytical thinking, process development and improvement, problem solving, delegation, and planning</li></ul><ul><li>Flexibility and agility in responding to evolving business priorities and dealing with ambiguity</li></ul><ul><li>Relationship-builder with collaborative skills to partner with a diverse set of colleagues and external partners</li></ul><ul><li>Competency with Salesforce and Looker preferred and ability to quickly adopt and learn technologies</li></ul><ul><li>Bachelor's Degree or equivalent experience and/or other certifications</li></ul>Salary Range: $123,000.00 to $215,250.00 annually + bonus + equity (if applicable) + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.

Director, Partner Success

At American Express, our culture is built on a 175-year history of innovation, shared values and leadership behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you’ll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.Credit &amp; Fraud Risk (CFR) manages risk strategies across all markets and portfolios to minimize the company’s credit and fraud losses while promoting business growth and delivering superior customer service.The objective of the Credit &amp; Fraud Risk Control Management Risk Identification, Assessment &amp; Testing team is to identify, assess, mitigate, and report on Operational Risk within the BU processes of the Credit &amp; Fraud Risk to ensure adherence to regulatory standards, Amex policy and enhance the BU's resilience through managing a clear methodology of inherent and residual risk.Credit &amp; Fraud Risk (CFR) is looking for a Manager of Risk Identification, Assessment, Testing &amp; Reporting to be part of a dynamic team focused on control management, which is embedded in the everyday operations of our organization. This position will involve extensive collaboration with multiple partners across numerous business units, functional areas, and geographies. This role will focus on overseeing key operational risk processes including risk assessments RCSAs.How will you make an impact in this role?<ul><li>The Manager, CFR Risk ID, Assessment, Testing &amp; Reporting will:</li><li>Facilitate CFR Teams in their risk assessments performance (e.g., Risk Control Self-Assessment (RCSAs)) in addition to further assessments and testing / QA programs to ensure regulatory and internal standards are met (e.g., periodic RCSA reviews and update assessment criteria to align with regulatory updates)</li><li>Provide additional identification of risks throughout business processes and systems (along with business process owners)</li><li>Lead control monitoring (supplemental to BU process owners testing) and proactively communicate key OR trends, activities, and events to senior management, to facilitate informed decision-making</li><li>Proactively identify areas of high-risk for intervention (e.g., automated alerts generated for high-risk areas signal need for intervention and focus)</li><li>Compile thematic risk reporting (levels, trends, causes) to provide actionable insights to BU on current risk levels, emerging trends and root causes</li><li>Categorize controls and map against risks and processes (e.g., cross-BU process-control mapping)</li><li>Champion risk management practices within the business</li><li>Develop risk dashboards and key risk indicators (KRIs) for ongoing monitoring</li><li>Develop risk profiles and maintain an updated risk register(s)</li></ul>Minimum Qualifications<ul><li>Experience in operational risk management (e.g., within Risk and/or Internal Audit function)</li><li>Understanding of critical operational risk management lifecycle activities</li><li>Excellent project management, communication, and interpersonal skills, with an ability to interact and gain support from BU/Technology partners</li><li>Expertise in process governance, with a track record of establishing and overseeing robust decision-making processes that align with policies, regulatory frameworks, and/or operational standards</li><li>Experience within the financial services industry</li><li>Strong analytical and problem-solving skills, with an ability to analyze data, identify trends, and evaluate risk scenarios effectively</li><li>Preferred Qualifications</li><li>Bachelor's degree in finance, Business, Risk Mgmt., or related field; advanced degrees (e.g., MBA, MSc) or certifications are advantageous</li><li>Experience in at least one of the following: Providing identification of operational risks throughout business processes and systems</li><li>Facilitating risk assessment performance in addition to further assessments and testing programs to ensure regulatory and internal standards are met</li><li>Enhancing risk assessments and associated methodologies</li><li>Leading independent control monitoring, including identification of control improvements</li><li>Identifying areas of risk for intervention, including conducting independent quality assurance and process testing</li><li>Compiling thematic risk reporting to provide actionable insights on risk levels, emerging trends and root causes</li></ul>Salary Range: $89,250.00 to $150,250.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>Employment eligibility to work with American Express in the United States is required as the company will not pursue visa sponsorship for these positions.&nbsp;

Manager-Control Management

The Global Merchant &amp; Network Services (GMNS) organization is responsible for managing relationships with millions of Merchants and Partners around the world that facilitate American Express acceptance and enabling the day-to-day operations of our company’s payment network.The role of the Global Merchant &amp; Network Pricing (GMNP) team is to design and implement global pricing strategies that support our coverage objectives and optimize our Discount Revenue. This revenue stream is the single largest source of American Express’ revenue and Merchant Pricing strategies play a key role in driving financial performance.&nbsp; &nbsp;The Senior Manager, Merchant Pricing – Global Client Group (GCG) is responsible for managing the pricing strategy and financial analyses for several of American Express’ largest global merchant relationships. This position will also drive the merchant pricing and commercial negotiation strategy for several of the most strategic accounts across a variety of different industries (retail, online, lodging, car rental, etc.).The Senior Manager is also responsible for supporting important broad-scale pricing initiatives aimed at preserving our merchant discount rate while balancing the organization’s goal for growing profitable charge volume and merchant expansion; essential to the strength of our business.This is an excellent opportunity for an individual to gain deep knowledge of the Merchant business, as well as exposure to and insight from senior leaders across the Blue Box.&nbsp; The Senior Manager should be a dynamic individual who can work closely with senior leaders and has the right ambition to drive change.Qualifications:<ul><li>5+ years of experience within Pricing, Finance, Analytics or related field required</li><li>Bachelor's degree required</li><li>Strategic thought leader with the ability to work through unstructured problems and develop clear action plans</li><li>Strong aptitude for analytics; demonstrated ability to develop sophisticated financial models and draw value-added insights from large amounts of financial data</li><li>High proficiency in Microsoft Office Tools: Excel, PowerPoint and Outlook required</li><li>SQL and/or SAS data querying is preferred</li><li>Strong relationship management and collaboration skills with the ability to influence others in situations where there may be different goals</li><li>Excellent communication skills – both written and oral -- with experience leading discussions with Senior Leaders where decisions need to be made based on the facts presented</li><li>Demonstrates exceptional attention to detail and organizational skills ensuring accuracy, precision, and efficiency in all tasks and has the patience to undertake time-consuming projects</li><li>Ability to excel in a fast-paced, dynamic team environment, which places a premium on driving results</li><li>Creative thinker who is willing to question traditional ways of doing things and develop new approaches to old challenges</li><li>Strong project management skills with full ownership from analysis through to implementation</li><li>Passionate focus on the customer; demonstrated desire to understand and solve for customer needs</li><li>Demonstrated ability to handle multiple requests and prioritize accordingly</li><li>Capacity to remain calm and flexible under pressure</li></ul>Salary Range: $89,250.00 to $150,250.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>

Manager, Pricing

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.The RoleDo you love bringing strategic vision to life? Are you excited about driving large-scale business transformation? We are seeking a Senior Manager of Program Strategy &amp; Operations to join the Enterprise Ways of Working (EWOW) team within the American Express Technology Business Enablement (TBE) organization. In this role you will have the opportunity to shape the future of how American Express builds digital products and delivers value to our customers by optimizing our ways of working (WoW) to enable a more dynamic investment planning approach that is tailored to the different types of Tech work at Amex.&nbsp;&nbsp;This Program Strategy &amp; Operations role will be a critical member of the EWOW team, which is focused on the effort to transform how we plan, invest and allocate resources through scaling new ways of working across the Enterprise. In addition to program strategy &amp; operations of scaling WoW, the EWOW team also oversees the designing and delivery of the communications and education required to enable colleagues as they adopt new ways of working. Key to the overall program’s success will be the partnerships formed across Technology, Business, Product and Design leaders, as well as portfolio and planning teams, engaging them in the development and implementation of new processes and techniques, as well as the formation and support of the new ways of working to scale across the enterprise.&nbsp;What You’ll DoThe Senior Manager in this role will be an instrumental thought partner in strategic program planning, support the multi-year scaling roadmap, drive regular program operations, and ensure successful implementation and integration of WoW throughout the enterprise. Specifically, this colleague will:&nbsp;<ul><li>Manage the multi-year roadmap and workplan, identifying ideal state, and the strategic plan to achieve it&nbsp;</li></ul><ul><li>Prepare executive-level materials and communications for a variety of forums on a regular basis&nbsp;</li></ul><ul><li>Monitor and evaluate the program’s performance by creating program reporting, analyzing progress, and synthesizing key strategic insights fit for executive-level audience&nbsp;</li></ul><ul><li>Develop WoW program metrics and measures of success to track progress towards aspirational targets&nbsp;</li></ul><ul><li>Integrate new WoW into centralized tooling to enable enterprise-wide adoption and consistent governance&nbsp;</li></ul><ul><li>Identify additional integration points for WoW to seamlessly be incorporated into regular Enterprise processes (i.e., investment planning processes; BU governance forums; policy such as AENB, SDLC; etc.)&nbsp;</li></ul><ul><li>Work closely within and across all business units to manage day-to-day scale-up activities, tracking overall progress, timeline management, and proactively identifying risks and escalating if necessary&nbsp;</li></ul><ul><li>Communicate with cross-functional teams throughout the enterprise to ensure alignment on program milestones and next steps while collaborating effectively and building key relationships&nbsp;&nbsp;</li></ul><ul><li>Maintain and organize centralized document repository for key program materials and resources&nbsp;</li></ul><ul><li>Influence others, often without direct authority, persuading with compelling data, facts, and conclusions&nbsp;</li></ul>QualificationsMust-Haves<ul><li>Strong strategic thinking problem-solving skills and business acumen&nbsp;</li></ul><ul><li>Background in strategy or management consulting, strategic planning, or portfolio management&nbsp;</li></ul><ul><li>Proven experience in program or project management for large-scale digital or change/transformation initiatives&nbsp;</li></ul><ul><li>Proficient in developing high-quality executive-level presentations and communication materials with an impeccable attention to detail&nbsp;</li></ul><ul><li>Outstanding organizational skills with ability to manage and prioritize multiple deliverables simultaneously&nbsp;</li></ul><ul><li>Strong written and verbal communication skills with the ability to clearly communicate messages to a variety of audiences across functions and levels&nbsp;</li></ul><ul><li>Interpersonal and influencing skills with the ability to build cross-functional relationships&nbsp;</li></ul><ul><li>Proficiency in SharePoint, Confluence, and Microsoft Office Suite&nbsp;</li></ul><ul><li>Bachelor’s degree&nbsp;Differentiators</li><li>Experience working with C-suite or executive-level stakeholders&nbsp;</li></ul><ul><li>Familiarity with digital landscape &amp; tech business management, product development lifecycle, and investment planning processes&nbsp;</li></ul><ul><li>Exposure to agile methodologies, working with engineering teams,&nbsp;&nbsp;</li></ul><ul><li>Experience designing operating frameworks, governance models, and new processes supported by tooling&nbsp;</li></ul><ul><li>Self-starter and loves working in a lean, fast-paced, environment with the ability to pivot quickly and navigate ambiguity, forming solutions out of white space&nbsp;</li></ul><ul><li>Prior experience in Tech/FinTech or payments/banking industry&nbsp;</li></ul><ul><li>High intellectual curiosity, ability to solve complex problems, strategic thinking mindset, and innovative thought leadership&nbsp;</li></ul><ul><li>Strong interpersonal skills and executive presence&nbsp;</li></ul><ul><li>MBA or advanced degree in a relevant field&nbsp;</li></ul>Salary Range: $103,750.00 to $174,750.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>Employment eligibility to work with American Express in the United States is&nbsp;required&nbsp;as the company will not pursue visa sponsorship for these positions.&nbsp;

Senior Manager, Program Strategy & Operations

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.&nbsp;Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.&nbsp;Join Team Amex and let's lead the way together.How we serve our customers is constantly evolving and is a challenge we gladly accept. Whether you’re finding new ways to prevent identity fraud or enabling customers to start a new business, you can work with one of the most valuable data sets in the world to identify insights and actions that can have a meaningful impact on our customers and our business. And, with opportunities to learn from leaders who have defined the course of our industry, you can grow your career and define your own path. Find your place in risk and analytics on #TeamAmex.Enterprise Data Risk Management (“EDRM”), within Global Risk &amp; Compliance Organization, is the independent risk management function covering risk of financial loss, reputational damage, or regulatory or legal action resulting from inadequate data governance and/or data management practices adversely impacting the accuracy, timeliness, comprehensiveness, or usability of data within or throughout its lifecycle. Enterprise Data Risk Management is hiring a Manager who will play a key role in supporting the oversight of data used in key risk and regulatory reports. The Manager will review and assess reporting outputs, evaluate controls, and provide transparency into data risks, ensuring alignment with EDRM policies, regulatory requirements, and our enterprise risk appetite.Responsibilities include, but are not limited to:<ul><li>Review data used in key risk and regulatory reports for completeness, accuracy, and alignment with enterprise standards.</li><li>Conduct independent assessments of reporting processes and challenge the design and effectiveness of data-related controls.</li><li>Collaborate with stakeholders across Global Risk &amp; Compliance, Finance, the Enterprise Data Office, and business units to strengthen reporting processes and data risk transparency.</li><li>Monitor and analyze key risk indicators to identify trends, emerging issues, and potential control weaknesses in data used in reporting processes.</li><li>Contribute to the development and enhancement of EDRM policies, procedures, and guidance.</li><li>Stay current on regulatory requirements and industry best practices to ensure ongoing compliance and relevance of oversight activities.</li></ul>Qualifications:<ul><li>Bachelor’s degree in finance, Risk Management, Information Technology, Data Analytics, or related field required.</li><li>Advanced degree preferred.</li><li>5+ years of experience in data management, risk management, compliance, audit, or regulatory reporting, preferably in financial services.</li><li>Strong knowledge of data governance, compliance, and issue management in large organizations.</li><li>Experience reviewing and assessing risk reporting, dashboards, or control testing results.</li><li>Proficiency with reporting and data analysis tools (Excel, SQL, Power BI, Tableau).</li><li>Familiarity with database systems and enterprise risk platforms.</li><li>Strong analytical and critical thinking skills with high attention to detail.</li><li>Excellent communication skills, with the ability to distill complex findings for senior stakeholders.</li><li>Ability to work independently and manage multiple priorities in a fast-paced environment.</li><li>Strong collaboration and influencing skills across a matrixed organization.</li><li>High integrity and willingness to challenge assumptions constructively.</li></ul>GuardianSalary Range: $89,250.00 to $150,250.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>Employment eligibility to work with American Express in the United States is required as the company will not pursue visa sponsorship for these positions.&nbsp;

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