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At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.How will you make an impact in this role?Responsible for contacting clients with overdue accounts to secure the settlement of the account. Also they do preventive work to avoid future overdues with accounts that have a high exposure.<ul><li>Responsible for daily Trade Support functions supporting debt, derivatives, fair value hedges, and investment transactions</li><li>Manage trade life cycle events – settlements, coupon, maturities and accruals</li><li>Maintain Treasury Management System (“TMS”) static data and manage product testing and system configuration</li><li>Support regulatory filings for FR Y9C HCR Part 1, FFIEC101, FR Y14Q Schedule C/D; FR 2052a SBS Reporting to Liquidity and Non-Material Portfolio submission</li><li>Provide value adding analytics to support internal partners</li><li>Contribute to Key Performance and Risk Issue metrics</li><li>Monitor, report, and provide market commentary</li><li>Ensure controls &amp; compliance with prevailing policies &amp; procedures such as SOX, Process Risk Self-Assessment (PRSA), etc.</li></ul>Minimum Qualifications<ul><li>Bachelor’s degree in finance or accounting with 2+ years experience</li><li>Product/Process knowledge with a focus on Treasury related activities preferred</li><li>Experience managing and analyzing data, trade details, and P&amp;L attributes</li><li>Strong analytical skills, ability to solve complex issues</li><li>Knowledge of Microsoft Office, with advanced Excel skills</li><li>US GAAP knowledge for financial instruments</li><li>Focus on delivery and impact proven track record in delivering results and achieving goals</li><li>Strong collaborative and interpersonal skills</li><li>Ability to multi-task and prioritize independently</li><li>Positive attitude: willingness to learn and think outside of the box</li></ul>Preferred Qualifications<ul><li>CPA/CA certification a plus</li><li>Experience in SEC/Regulatory reporting for Tier 1 / 2 Financial Institutions a plus</li><li>Familiarity with Power BI, SQL or other data transformation tools a plus</li><li>Prior experience with Front Office and GL systems a plus</li><li>Knowledge and experience with FR Y9C capital ratios reporting</li><li>Bloomberg experience is a plus</li><li>Financial Markets acumen</li></ul>Salary Range: $65,500.00 to $102,500.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.

American Express

Financial Analyst

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.Global Commercial Services (GCS) is looking for a Vice President– Financial Crimes to lead a diverse team of high-performing professionals focused on ensuring risk and control management is embedded in the day-to-day operations of our organization. This first-line role will involve extensive collaboration with partners across business units, functional areas, and geographies.The VP, Financial Crimes will:Serve as a key thought partner to BU Senior Leadership and Control Management Lead, providing expertise in identifying, mitigating, and managing financial crime risksHelp shape and oversee the execution of initiatives to strengthen the BU’s financial crime risk frameworkWork with 2LOD Global Financial Crimes Compliance (GFCC) and 1LOD Financial Crimes CoE to implement initiatives to address evolving financial crime risks in BU, as well as mitigate existing gaps in alignment with American Express risk appetite and regulatory requirements and ensure the BU&nbsp;financial crimes program is executed in a timely manner and ensure effective controls are built throughout the process.Provide view of financial crimes risk across BU, ensures consistent and effective implementation of risk management practices, and challenge controls and risk mitigation strategiesServe as an escalation point for all Risk and Control issues across financial crimes for GCSMonitor trends, and regulatory changes related to financial crimes, and recommend uplift to tools, processes, and methodologies to manage risk proactivelyAdvise on integration of Financial Crimes risk types into Risk Management policies and programsShare Financial Crimes risk topical knowledge with BU process owners to enable BU to strengthen and embed relevant ORM considerations into processesRequired Qualifications:10+ Years experience in risk management with deep understanding of financial crimes and compliance risk, including AML, sanctions, fraud, and anti-bribery and corruption frameworks. Understanding of critical operational risk management lifecycle activitiesExperience working with enterprise-wide systems, emerging technologies, and data analytics to enhance financial crime detection and prevention capabilitiesExcellent project management, communication, and interpersonal skills, with an ability to interact and obtain buy-in from senior BU/tech counterpartsProven ability to think strategically and lead and oversee large-scale, cross functional strategic initiativesExpertise in process governance, with a track record of establishing and overseeing robust decision-making processes that align with policies, regulatory frameworks, and/or operational standardsExperience within financial services industryStrong analytical and problem-solving skills, with an ability to analyze data, identify trends, and evaluate risk scenarios effectivelyDemonstrated history and ability to manage teams, spread over geographies and with varying backgroundsPreferred Qualifications:Bachelor's Degree in Finance, Business, Risk Mgmt., or related field; advanced degrees (e.g., MBA, MSc) or certifications are advantageousExperience in financial crimes and compliance at the following:Providing identification of financial crisis risks throughout business processes and systemsFacilitating risk assessment performance in addition to further assessments and testing programs to ensure regulatory and internal standards are metEnhancing risk assessments and associated methodologiesCompiling thematic risk reporting to provide actionable insights on risk levels, emerging trends and root causesIdentifying areas of risk for intervention, including conducting independent quality assurance and process testingLeading independent control monitoring, including identification of control improvementsEnsuring activities are in alignment with standards set by specialist risk-stripe teamsAdvising on decentralized risk types into broader operational risk policies and programsProactive and adaptable in responding to shifting priorities and emerging risksEmployment eligibility to work with American Express in the U.S is required as the company will not pursue visa sponsorship for these positionsSalary Range: $176,750.00 to $282,000.00 annually + bonus + equity (if applicable) + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>

VP, Compliance & Financial Crimes

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.&nbsp;Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.&nbsp;Join Team Amex and let's lead the way together.How we serve our customers is constantly evolving and is a challenge we gladly accept. Whether you’re finding new ways to prevent identity fraud or enabling customers to start a new business, you can work with one of the most valuable data sets in the world to identify insights and actions that can have a meaningful impact on our customers and our business. And, with opportunities to learn from leaders who have defined the course of our industry, you can grow your career and define your own path. Find your place in risk and analytics on #TeamAmex.Enterprise Data Risk Management (“EDRM”), within Global Risk &amp; Compliance Organization, is the independent risk management function covering risk of financial loss, reputational damage, or regulatory or legal action resulting from inadequate data governance and/or data management practices adversely impacting the accuracy, timeliness, comprehensiveness, or usability of data within or throughout its lifecycle. Enterprise Data Risk Management is hiring a Manager who will play a key role in supporting the oversight of data used in key risk and regulatory reports. The Manager will review and assess reporting outputs, evaluate controls, and provide transparency into data risks, ensuring alignment with EDRM policies, regulatory requirements, and our enterprise risk appetite.Responsibilities include, but are not limited to:<ul><li>Review data used in key risk and regulatory reports for completeness, accuracy, and alignment with enterprise standards.</li><li>Conduct independent assessments of reporting processes and challenge the design and effectiveness of data-related controls.</li><li>Collaborate with stakeholders across Global Risk &amp; Compliance, Finance, the Enterprise Data Office, and business units to strengthen reporting processes and data risk transparency.</li><li>Monitor and analyze key risk indicators to identify trends, emerging issues, and potential control weaknesses in data used in reporting processes.</li><li>Contribute to the development and enhancement of EDRM policies, procedures, and guidance.</li><li>Stay current on regulatory requirements and industry best practices to ensure ongoing compliance and relevance of oversight activities.</li></ul>Qualifications<ul><li>Bachelor’s degree in Finance, Risk Management, Information Technology, Data Analytics, or related field required.</li><li>Advanced degree preferred.</li><li>5+ years of experience in data management, risk management, compliance, audit, or regulatory reporting, preferably in financial services.</li><li>Strong knowledge of data governance, compliance, and issue management in large organizations.</li><li>Experience reviewing and assessing risk reporting, dashboards, or control testing results.</li><li>Proficiency with reporting and data analysis tools (Excel, SQL, Power BI, Tableau).</li><li>Familiarity with database systems and enterprise risk platforms.</li><li>Strong analytical and critical thinking skills with high attention to detail.</li><li>Excellent communication skills, with the ability to distill complex findings for senior stakeholders.</li><li>Ability to work independently and manage multiple priorities in a fast-paced environment.</li><li>Strong collaboration and influencing skills across a matrixed organization.</li><li>High integrity and willingness to challenge assumptions constructively.</li></ul>Salary Range: $89,250.00 to $150,250.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>Employment eligibility to work with American Express in the United States is required as the company will not pursue visa sponsorship for these positions.&nbsp;

Manager - Risk Management

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career. Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American ExpressHow will you make an impact in this role?Global Commercial Services (GCS) is the leading payments provider for businesses and corporations of all sizes. The US Small Business and Middle Market segment (SME – Small and Medium Enterprise) is the largest GCS customer segment, with tremendous growth momentum, and continues to be a key area of investment and focus for our company. &nbsp; The Middle Market Demand Generation Team is part of the Managed Marketing &amp; Prospect organization in GCS. &nbsp;This team is focused on being essential to the US SME Sales &amp; Marketing distribution engine by warming and delivering high intent leads to create new and expand existing customer relationships. &nbsp; One way to fuel the US SME distribution engine is through multi-channel (primarily digital) marketing to the Middle Market business segment. These marketing programs build awareness of American Express and our product suite, generate and nurture qualified demand, and partner with direct response channel leaders and Sales to convert these leads as effectively as possible.&nbsp; This Senior Analyst- Digital Demand Generation role will be responsible for the end to end strategy, development, and execution of digital marketing assets for the Corporate Middle Market prospect audience. These marketing assets will drive demand, awareness, and ultimately leads and conversions for Amex Commercial products.Key Responsibilities:•&nbsp;Lead the E2E creative strategy from ideation to launch for omnichannel digital marketing campaigns to drive awareness and demand for the Corporate Card Program &nbsp; •&nbsp;Conduct market and competitive research to understand leading and innovative practices in B2B digital marketing and integrate them into US SME strategies to drive product demand &nbsp; •&nbsp;Manage relationships with external creative agencies and develop effective, comprehensive creative briefs&nbsp; •&nbsp;Partner closely with media agencies to determine optimal channels, timing and placements for initiatives &nbsp;&nbsp; •&nbsp;Monitor campaign performance and utilize insights and learnings to inform future campaigns &nbsp; •&nbsp;Partner closely with key stakeholders, both internal and external, to ensure alignment with marketing materials and that campaigns support broader business objectives &nbsp; • Drive campaign roadmap, test &amp; learn plans, and optimizations of marketing collateral for continuous performance improvement &nbsp; •&nbsp;Oversee a Marketing Operations Analyst(s) responsible for the legal review process&nbsp; •&nbsp;Execute marketing assets in partnership with operations analysts &amp; Compliance partners to gain legal approval through a thorough review process&nbsp; Minimum Qualifications:•&nbsp;2+ years of B2B and/or digital marketing experience&nbsp; •&nbsp;Creative problem solver with a passion for challenging the status quo&nbsp; •&nbsp;Strategic thinker – ability to ask the right questions and use data to develop winning, profitable strategies&nbsp; •&nbsp;Digital/performance marketing expertise; ability to build campaigns that connect with audience segments and motivate actions&nbsp; •&nbsp;Strong project management abilities with the ability to drive multiple initiatives across different work streams simultaneously&nbsp; •&nbsp;Paid Media and/or Email channel experience and excitement – experience developing creative across multiple digital platforms, and a passion for introducing new/innovative new ones&nbsp; •&nbsp;External agency management experience – writing creative briefs and delivering clear actionable feedback&nbsp; •&nbsp;Strong collaboration and partnership skills – track record for building positive relationships and finding mutual benefit with multiple cross-functional partners&nbsp; •&nbsp;Process-oriented with great attention to detail&nbsp; •&nbsp;Comfort developing, and being held accountable for, performance targets &nbsp;&nbsp; •&nbsp;Desire to innovate and try new things!&nbsp; Salary Range: $55,000.00 to $105,000.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a> Employment eligibility to work with American Express in the United States is required as the company will not pursue visa sponsorship for these positions.

Senior Analyst- Digital Demand Generation

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.How will you make an impact in this role?American Express’ Global Financial Crimes Compliance (GFCC) team is responsible for leading the enterprise-wide Anti-Money Laundering (AML), Sanctions, and Anti-Corruption compliance functions. This team has global responsibility for identifying, investigating, and reporting suspicious activity, including money laundering and terrorist financing, and provides broad analytical and operational support for the company’s enterprise-wide AML function. GFCC is part of the broader Global Risk &amp; Compliance organization.The GFCC Risk Management Office within the GFCC Program Management Office is responsible for risk management and program health monitoring and facilitates alignment across GFCC and broader stakeholder teams in managing and overseeing the financial crimes compliance programs that it owns, which include the Customer Risk Rating (CRR), Money Laundering Risk Assessment, GFCC metrics and reporting, process risk self-assessments, and business ownership of the platform capabilities that support the CRR and Enhanced Due Diligence (EDD) programs.&nbsp; Additionally, GFCC stands as a team to administer end-to-end centralized oversight and ownership of the Enhanced Due Diligence Program (including development of policies / standards / procedures), as well as 2nd line oversight of Know Your Customer Refresh (KYC-R), and implementing processes to execute centralized governance, oversight, analytics and monitoring.&nbsp;Role of Analyst, EDD/KYC Program Enablement TeamAs GFCC embarks on a journey to uplift its risk assessment program and enhance platform capabilities, the enterprise undergoes an uplift to the Enterprise Risk and Operational Risk Management frameworks, and as the expectations of our regulators continue to grow, we need to ensure that our Financial Crimes program continues to be effective and efficient globally. The successful candidate will be responsiblefor working with first- and second- line teams across markets and lines of business to conduct ongoing gap assessments to standards (both in KYC data requirements and KYC-R / EDD review processes). Manage landscape assessments for US &amp; International markets and to drive plan for implementation/alignment/exceptions.Responsibilities<ul><li>Review and assess existing KYC policies, procedures, and workflows against internal standards and external regulatory requirements</li><li>Identify operational, procedural, and documentation gaps in customer onboarding, risk rating, EDD review processes.</li><li>Design/improve/ establish clear criteria and checklists for developing and managing assessment frameworks tailored to the organization’s needs.</li><li>Use qualitative and quantitative analysis to Identify gaps, weaknesses and inefficiencies of KYC data captured in core systems.</li><li>Engage with GFCC Reporting, GRC Product and Technology teams, as well as first- and second-line stakeholders to develop action plans that address identified KYC gaps.</li><li>Define timelines, owners, and success metrics for remediation activities, and track them to closure.</li><li>Audit and Regulatory Exam Preparedness by providing evidence of assessments, action plans, and remediation efforts.</li><li>Conduct periodic reassessments to verify the closure of prior gaps and to evaluate the effectiveness of implemented controls. Monitor for changes in regulatory expectations and proactively assess potential impact on KYC programs.</li><li>Stay updated on evolving regulations and industry standards Minimum Qualifications</li><li>1-3 years of experience in Financial Crimes Compliance, Risk Management, and / or general Compliance, as well as expertise in reporting and data analysis, control management, and issue management.</li><li>Strong understanding of KYC, AML, and sanctions compliance regulations</li><li>Experience/strong understanding of risk and control assessments, audit, or compliance testing</li><li>Familiarity with KYC operations, customer lifecycle, management systems, and screening technologies</li><li>Strong time management, workload prioritization and project management skills.</li><li>Decisive self-starter with a high degree of accountability, solution focused and able to successfully balance multiple priorities over both the short and long term in a deadline-intensive environment.</li><li>Ability to demonstrate strategic thinking, implement innovation and change, champion new processes</li><li>Ability to handle sensitive information in a confidential and professional manner Strong management, collaboration, organizational, and interpersonal skills, and proven ability to motivate and engage stakeholders to ensure effective delivery of initiatives. Excellent communication skills, both written and verbal, with proven ability to translate findings into impactful communications and presentations to senior leadership, regulators, etc.</li><li>Experience with Microsoft Office, including Word, Excel, and PowerPoint.</li><li>Strong decision-making skills, personal conviction, dependable, and adaptable with a proven ability to work independently or within a team environment as required.</li><li>Bachelor’s degree required.</li></ul>Salary Range: $65,500.00 to $102,500.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>Employment eligibility to work with American Express in the United States is required as the company will not pursue visa sponsorship for these positions.

Analyst-Compliance

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.How will you make an impact in this role?The Credit Risk Oversight organization within Global Risk &amp; Compliance (GRC) is responsible for identifying and managing credit risk across all processes and geographies at American Express.&nbsp;Key Responsibilities:<ul><li>Conduct quantitative analysis on risk management data to drive insights and recommendations for first line teams.&nbsp;</li><li>Conduct independent reviews of commercial credit risk processes and provide effective challenge to first line teams.&nbsp;</li><li>Identify credit risk metrics (e.g. KRIs and KPIs) to continuously monitor and oversee risk.&nbsp;</li><li>Develop requirements to support the next generation risk capabilities (e.g. Smart Monitoring)&nbsp;</li><li>Produce credit risk dashboards for AXP Risk Committees including tracking risk appetite metrics.&nbsp;</li><li>Analyze trends in the charge and lending portfolios and conduct deep dive analysis to understand key drivers.&nbsp;</li></ul>Minimum Qualifications:Experience and Background:&nbsp;<ul><li>2+ years of credit risk management experience</li><li>Bachelor's degree in Computer Science, Mathematics, Quant, Engineering. Advanced degree in quantitative field is preferred.&nbsp;</li><li>Strong analytical skills and business acumen with a risk-reward control perspective</li><li>Experience with data-driven analytical tools (e.g. SQL, HIVE/HADOOP, R, Python)</li><li>Ability to clearly communicate oversight findings to credit risk peers, business partners, and senior leaders.&nbsp;</li><li>Demonstrates the courage to challenge the status quo.&nbsp;</li><li>Demonstrates the ability to successfully manage multiple priorities under pressure.&nbsp;</li><li>Proven ability to collaborate with colleagues across the Company.&nbsp;</li><li>Self-starter with natural curiosity to solve problems.&nbsp;</li></ul>Leadership Skills:<ul><li>Developing leader who can build, encourage, and mentor a team with a passion for the business.&nbsp;</li><li>Exhibits strong collaboration and influential leadership skills with the ability to build positive relationships across teams and levels of seniority.&nbsp;</li><li>Self-confident with a strong sense of integrity, and the ability and willingness to challenge and be challenged.&nbsp;</li><li>Proactive in identifying issues, delivering and escalating key findings, and advising on recommended solutions to correct issues or mitigate risks.&nbsp;</li><li>Strong verbal and written communication skills, and ability to clearly communicate oversight findings to credit risk peers, business partners, and senior leaders.&nbsp;Guardian</li></ul>Salary Range: $89,250.00 to $150,250.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>Employment eligibility to work with American Express in the United States is required as the company will not pursue visa sponsorship for these positions

Manager, Credit Risk Management

At American Express, our culture is built on a 175-year history of innovation, shared valuesand Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.How we serve our customers is constantly evolving and is a challenge we gladly accept. Whether you’re finding new ways to prevent identity fraud or enabling customers to start a new business, you can work with one of the most valuable data sets in the world to identify insights and actions that can have a meaningful impact on our customers and our business. And, with opportunities to learn from leaders who have defined the course of our industry, you can grow your career and define your own path. Find your place in risk and analytics on #TeamAmex.Business Unit InformationThe Global Risk &amp; Compliance Organization (“GRC”) independently oversee the company’s risk-taking and risk management activities, including the comprehensive identification, management, and mitigation of risks within the Company’s risk appetite. GRC ensures the company operates in a safe, sound and fully compliant manner within all applicable regulatory expectations. We create and maintain the overall risk management framework while ensuring legal and regulatory compliance.We are passionate about our commitment to drive the company’s goals of growth and progress by creating a culture of awareness and proactivity around regulatory matters, and by partnering closely with business units across the enterprise to ensure we deliver maximum value to our shareholders and our customers efficiently and effectively.We are seeking a highly motivated and detail-oriented Reputation Risk Senior Manager to join our growing team. This role will support the enhancement and implementation of our Reputation Risk management program, with specific focus on program development and execution as well as review and challenge of reputation matters and assessments. The ideal candidate will possess direct reputation risk experience and background, particularly within a large organization. Candidates should also possess strong problem solving, and communication skills, and a keen interest and understanding of the evolving internal and external landscape impacting American Express.Key Responsibilities:Strategy and Program Implementation:<ul><li>Draft Reputation Risk management policies, procedures, and standards, including testing such policies and procedures for compliance and effectiveness across the organization.</li><li>Support the Director in embedding reputation risk program requirements across the entirety of the organization, including within existing programs where reputation risk considerations may be necessary.</li><li>Support Director in developing Reputation Risk Program frameworks, thresholds, and escalation criteria.</li><li>Support the development and delivery of a firm-wide reputation risk training.</li><li>Collaborate with cross-functional teams, across all lines of defense, to ensure effective socialization and alignment on Reputation Risk program requirements.</li></ul>Reputation Risk Matter Assessment and Review:<ul><li>Support the Director in responding to, mitigating, and assessing potential reputational risk matters and incidents across the organization.</li><li>Provide specific reputation risk subject matter expertise as needed, including but not limited to internal strategy development, potential policy changes, external facing reports and campaigns.</li><li>Perform monthly testing of 1st line reputation risk matter decisions to ensure alignment, completeness, and compliance with program criteria and escalation thresholds.</li><li>Perform ad-hoc reviews and assessments.</li></ul>Monitoring and Research:<ul><li>Deliver insights and trend analysis for senior level reporting and Board presentations, in partnership with Manager.</li><li>Support the development of a comprehensive database of reputation risk incidents and complete lessons learned analysis for senior leaders as needed, in partnership with manager.</li></ul>Analysis and Reporting:<ul><li>Develop vision and approach for quarterly reputation risk reporting to senior committees and advise Manager on necessary inputs for collection.</li><li>Directly contribute to the periodic enterprise risk management reporting and commentary related to key reputational risks and underlying drivers.</li></ul>Mentorship:<ul><li>Provide guidance and mentorship to Manager level staff with particular focus on enhancing awareness and knowledge of reputation risk specific expertise.</li></ul>Minimum Qualifications:<ul><li>Bachelor's and or master’s degree in risk management, business administration, communications, public relations, or a related field.</li><li>5+ years of experience in reputation risk management, corporate communications, crisis management and or related fields.</li><li>Experience in a first or second-line risk role with focus on risk policy, strategy, or operations</li><li>Knowledge of risk management frameworks, regulatory landscape, and methodologies.</li><li>Direct experience working with cross-functional internal teams and external vendors to implement strategies and drive results</li><li>Exceptional problem solving and analytical skills. Strong critical thinking and analysis in reputation risk related scenarios, attention to detail, and ability to formulate creative and innovate solutions to complex problems.</li><li>Excellent written and verbal communication skills with an ability to influence business leaders in a meaningful and actionable way</li><li>Ability to work autonomously to affect change- flexible and adaptable to shifting priorities, managing competing demands to achieve effective results in a complex and fast paced environment.</li><li>Ability to work independently and as part of a team.</li><li>Demonstrated ability to maintain confidentiality.</li><li>Demonstrated leadership abilities and experience mentoring junior level colleagues.</li><li>Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint).</li></ul>Preferred Qualifications:<ul><li>2+ years of experience in a 2nd line reputation risk management role.</li><li>Proven track record of developing robust and insightful communications suitable for multiple stakeholders including senior management, regulators, and the Board</li><li>Demonstrated ability to maintain confidentiality</li><li>Demonstrated leadership abilities and experience mentoring junior level colleagues.</li><li>Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint). </li></ul>Preferred Qualifications:<ul><li>2+ years of experience in a 2nd line reputation risk management role.</li><li>Proven track record of developing robust and insightful communications suitable for multiple stakeholders including senior management, regulators, and the Board</li></ul>Salary Range: $103,750.00 to $174,750.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>Employment eligibility to work with American Express in the United States is required as the company will not pursue visa sponsorship for these positions

Reputation Risk Senior Manager

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.American Express Global Commercial Services (GCS) is the leading payment card issuer for corporations and small businesses with products and services to help them run and grow their business.&nbsp;Within GCS, the Business Line of Credit (BLOC) plays a critical role in shaping the future of our lending portfolio. The BLOC Product Development team is responsible for designing and developing innovative solutions that provide businesses with flexible access to capital, while maintaining a strong focus on risk management, operational excellence, and customer experience.How will you make an impact in this role?As part of the Business Line of Credit Product Development team, you will collaborate across a range of cross-functional stakeholders to drive both strategic initiatives and platform enhancements that strengthen the BLOC product, integrate into enterprise capabilities, and deliver an exceptional customer experience.The ideal candidate will have a proven ability to lead project delivery end-to-end with exceptional problem-solving and collaboration skills. They will have experience managing multiple stakeholders, partnering across one or more Engineering scrum teams, and leading a cross-functional team to design solutions, achieve governance approvals, and build/test/deploy solutions.Key Responsibilities:<ul><li>Lead the end-to-end product development and delivery of initiatives in the BLOC Exposure product journey, focusing on the management of a customer’s line, terms, and price and their related experiences</li><li>Drive collaboration with engineering, credit/fraud risk, product strategy, pricing, and other cross-functional team members to align requirements, determine implementation approaches, and deliver high impact initiatives</li><li>Manage initiatives across multiple Engineering scrum teams, defining user stories &amp; test criteria, influencing sprint plans, and ensuring quality delivery</li><li>Manage BLOC enterprise integrations within the Credit &amp; Fraud Risk Systems and associated customer communications related to the Exposure product journey</li><li>Ensure operational soundness and regulatory compliance across existing customer journeys, functionality, and processes</li><li>Partner with Servicing, Sales, Operations, Compliance, and Control teams to resolve customer issues and address platform breakdowns</li><li>Document business architecture and product functionality to ensure clarity, alignment, and knowledge sharing</li><li>Foster a culture of accountability, collaboration, and coaching team members while modeling execution excellence</li></ul>Minimum Qualifications:<ul><li>Experience in product management, platform development, or related roles within financial services or engineering teams</li><li>Proven track record in leading large product initiatives from concept to execution</li><li>A balance of technical knowledge and business acumen with experience working with engineers and partners on large, complex production systems in an agile environment</li><li>Strong relationship &amp; communication skills to influence decision making and communicate at multiple organizational levels</li><li>Experience managing multiple priorities simultaneously while adapting to evolving business needs</li><li>Strong analytical skills with experience using data and research to guide decision-making and issue resolution</li><li>Proficiency in documenting business solutions to ensure a clear understanding of platform capabilities and their role in product development</li><li>Familiarity with agile methodologies and product development frameworks</li><li>High personal accountability and leads with a customer first mindset</li><li>Bachelor's degree in business, computer science, engineering or a related field</li></ul>Salary Range: $90,000.00 to $165,000.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>Employment eligibility to work with American Express in the United States is required as the company will not pursue visa sponsorship for these positions.

Senior Manager - Digital Product Development (BLOC)

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.The U.S. Consumer Services Team is responsible for our suite of consumer products, services, and experiences in the U.S., including our premium, cobrand, cash back, and lending portfolios, Membership Rewards, Global Travel &amp; Lifestyle Services, the Centurion Lounge network, our Global Dining and Resy businesses, U.S. Consumer Banking, and best-in-class marketing programs across customer, prospect, and partner channels. The USCS team is focused on making membership an indisputable competitive advantage and helping each other become better leaders every day.The U.S. Consumer Marketing team (USCM) is part of the US Consumer Services Group and is responsible for making membership essential by creating and delivering world class marketing for our differentiated products and services that drives demand and inspires engaged card members across the customer lifecycle. The Cobrand Partnership Marketing Team oversees marketing for our US Consumer cobrand products.How will you make an impact in this role?This Sr. Analyst will be responsible for developing, coordinating, and executing the acquisition strategy for our Marriott cobrand partnership. This is an exciting opportunity for a Sr. Analyst who will support the team at a transformational time. This role will primarily focus on supporting new Card Member digital acquisition offer strategy; developing, executing, and maintaining offers in the partner channels, including digital, phone, and print channels. This role provides significant channel management responsibilities for an analyst and a unique opportunity to drive strong business results and thought leadership. An ideal candidate will be interested in a balance of core operational functions and relationship management (internal and external partners), with excitement to join a team focused on driving results and value to our Card Members.Minimum Qualifications<ul><li>2+ years of marketing experience preferred</li><li>Strong project management skills with a demonstrated ability to efficiently and effectively manage and track multiple high priority initiatives simultaneously</li><li>Partner management skills with the ability to influence and motivate external and internal partners at all levels across matrixed organizations</li><li>Demonstrated ability to drive results through data driven analysis, with a background in performance marketing</li><li>Excellent written and verbal communication with a keen attention to detail&nbsp;</li><li>Self-motivator who takes initiative, learns, follows-up, and identifies new approaches</li><li>Positive attitude: solutions orientation and commitment to success</li><li>Ability to operate effectively under changing condition</li><li>Bachelor's Degree Preferred&nbsp;</li></ul>Salary Range: $78,000.00 to $124,750.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.

Senior Analyst - Marriott Acquisition Marketing

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.The Senior Manager, Direct Marketing will be responsible for owning the direct mail strategy for Charge products within GCS Small Business Prospect Marketing. We are looking for a savvy performance marketer who can build a high-impact roadmap for our end-to-end prospect Direct Mail acquisition. This high-visibility role is a unique opportunity to drive impact and partner closely with key decision makers across the GCS enterprise.Responsibilities:<ul><li>Own the Charge Card acquisition Direct Mail marketing strategy &amp; roadmap; define key strategic initiatives to drive new accounts acquired.</li></ul><ul><li>Collaborate with internal and external partners to advance our strategy, identifying new and innovative marketing opportunities, and build a test-and-learn pipeline.</li></ul><ul><li>Partner internally to accurately forecast growth, response, and maintain regular performance reporting to drive strategic decisions.&nbsp;</li></ul><ul><li>Developa data-driven approach to ongoing investment prioritization for Charge Direct Mail initiatives.</li></ul><ul><li>Maintain a strong knowledge of the competitive landscape, industry trends, and changes in the SME prospect journey.  </li></ul><ul><li>Partner within the broader GCSM organization to deliver a connected creative and offer experience to prospects.&nbsp;</li></ul><ul><li>Oversee 2Marketing Operations Analysts that execute Direct Mail campaigns.</li></ul>Minimum Qualifications:<ul><li>5+ years of relevant B2B marketing experience&nbsp;</li></ul><ul><li>Self-starter with an ability to think strategically and comfortable with white space, leading both strategy and execution.</li></ul><ul><li>Experience aggregating disparate data and developing concise and succinct recommendations; history of translating insights into strategies.</li></ul><ul><li>Experience marketing to the SME segment and positioning campaigns to align with the needs of small business owners.&nbsp;</li></ul><ul><li>Excellent partnership skills with the ability to collaborate across teams and functions.</li></ul><ul><li>Exceptional communication skills and time management abilities.</li></ul><ul><li>Multi-Channel marketing and performance marketing experience, including direct mail and/or digital marketing preferred.&nbsp;</li></ul><ul><li>Experience leading colleagues, directly or indirectly, a plus.</li></ul><ul><li>Experience in financial services or B2B a plus, but not required.</li></ul>Salary Range: $103,750.00 to $174,750.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.

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