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<p>AutoNation is one of the largest automotive retailers in the United States, offering innovative products, exceptional services, and comprehensive solutions, empowering our customers to make the best decisions for their needs. With a network of dealerships nationwide strengthened by a recognized brand, we offer a wide variety of new and used vehicles, customer financing, parts, and provide expert maintenance and repair services. Through DRV PNK, we have raised over $40 million for cancer-related causes, demonstrating our commitment to making a positive difference in the lives of our Associates, Customers, and the communities we serve.<br><br>So what do you say? Are you ready to be part of something big?</p>The Service Manager is responsible for the customer-focused and efficient operation of the dealership's service department.&nbsp; The service manager will operate the department at maximum production, controlling costs, building a loyal clientele, maintaining good employee relationships, setting and obtaining sales objectives and maintaining service records.&nbsp; The Service Manager is responsible for ensuring a customer experience that meets or exceeds the manufacturer’s customer satisfaction index and for monitoring and improving customer satisfaction. The service manager also carries out this responsibility by building customer relationships, creating a good work environment and properly managing the assets of the department.&nbsp; &nbsp;<h2>What are the day-to-day responsibilities?</h2><ul><li>Assist all subordinate service and sales personnel in all phases of their job descriptions</li><li>Properly document employee behavior that may result in punitive job actions such as termination</li><li>Report to management any circumstances that compromise the integrity of the dealership</li><li>Work with the parts department as appropriate to ensure proper stocking of high use parts</li><li>Collect accounts receivable for service work</li><li>Obtain competitive bids on all tools, equipment, sublet repairs, supplies, ect…</li><li>Ensure that service department employees follow safety policies and practices and that they report any and all accidents immediately</li><li>Ensure that all required technical publications, periodicals, bulletins, ect… are obtained, kept up-to-date and properly maintained</li><li>Quality check completed jobs</li><li>Ensure that all the necessary shop equipment is in proper working condition</li><li>Ensure that customer inconveniences, complaints and misunderstandings are dealt with fairly and quickly</li><li>Ensure that proper service sales techniques are being used</li><li>Meet with fixed operations director and general manager at least once a month to review current service department performance, set future performance objectives, promotional activities or any other matters</li><li>Communicate with customers before issues arise and get involved in escalated customer issues</li><li>Maintain accurate records and insure warranty parts retention as outlined, following all manufacturer requirements as outlined in manufacturer and company policy and procedures manuals</li><li>Maintain the highest possible standards of workmanship, advise technicians of service CSI on a monthly basis</li><li>Serve as liaison with factory representatives in the absence of fixed operations or service director</li><li>Establish and maintain a good working relationship with customers to encourage repeat referral business</li><li>Monitor staffing levels, compensation levels and department turnover</li><li>Assure proper repair order flow to satisfy warranty/dealership/business office requirements</li><li>Maintain reporting systems required by general manager, company and manufacturer</li><li>Establish and maintain a good working relationship with vocational and technical schools to enhance recruitment activates</li><li>Direct and schedule the activates of all department associates</li><li>Hire, train, motivate, counsel and monitor the performance of all service department staff</li><li>Understand and comply with federal, state and local regulations that affect service and parts operations, such as hazardous waste disposal, OSHA right-to-know act, ect…</li><li>Assist in development of annual service budget for use in connection with annual sales forecast</li><li>Maintain customer satisfaction index rating above that of manufacturer or dealership average</li></ul><h2>What are the requirements for this job?</h2><ul><li>High School diploma or equivalent</li><li>Three to Five years of experience in an auto repair facility</li><li>Two plus years of supervisory experience</li><li>Excellent verbal and written communication and interpersonal skills</li><li>Proficient knowledge of dealership computer systems</li><li>Must have a valid driver’s license</li><li>Ability to drive manual transmission vehicles</li><li>Demonstrated customer service skills</li><li>Previous industry knowledge of overall operations, management and wholesale relations (preferred)&nbsp;</li></ul><h2>Exciting Benefits and Perks Await You:</h2><ul><li><p>Competitive compensation and 401k matching</p></li><li><p>Enjoy a healthy work-life balance with insurance plans (health, dental, vision) and maternity benefits.</p></li><li><p>Associate purchase and discount programs for new and pre-owned vehicles, services, parts, collision, accessories, and AutoGear</p></li><li><p>Access amazing deals and discounts through YouDecide, a website with offers from top providers and retailers</p></li><li><p>Join our DRVPNK mission to raise and donate millions of dollars to cancer research and treatment, partnering with cancer charities nationwide</p></li></ul><p>AutoNation is committed to creating a diverse, equitable, and inclusive environment in our workplace and the services we provide. We welcome candidates from all backgrounds who are passionate about making a positive impact. Even if you do not meet every requirement, we encourage you to apply. Join our team and help us foster a culture of belonging while contributing to our revolutionary work in the automotive industry. We value innovation, teamwork, and a commitment to making a positive impact in the world.</p>

AutoNation

Automotive Service Manager - AutoNation Ford Burleson

<p>AutoNation is one of the largest automotive retailers in the United States, offering innovative products, exceptional services, and comprehensive solutions, empowering our customers to make the best decisions for their needs. With a network of dealerships nationwide strengthened by a recognized brand, we offer a wide variety of new and used vehicles, customer financing, parts, and provide expert maintenance and repair services. Through DRV PNK, we have raised over $40 million for cancer-related causes, demonstrating our commitment to making a positive difference in the lives of our Associates, Customers, and the communities we serve.<br><br>So what do you say? Are you ready to be part of something big?</p>The&nbsp;Master Technician performs vehicle repair and maintenance as assigned in accordance with dealer and factory standards and builds Customer loyalty by developing trust and ensuring confidence in AutoNation as a care-giver for their vehicle safety and reliability.&nbsp; &nbsp;<h1>What AutoNation offers it's technicians</h1><ul><li>Expanded service department to meet our extremely high customer demand.</li><li>State of the Art service bays complete with air-conditioned technician bays and technician breakroom.</li><li>Competitive technician wage grid with flat rates ranging from $45 to $60 based on experience and certification.</li><li>Full benefit package with health insurance on Day 1 and paid training opportunities, holidays and paid time off.</li></ul><h1>What are the day-to-day responsibilities?</h1><ul><li><p>Performing vehicle repair and/or maintenance work as outlined on repair order with efficiency and accuracy, in accordance with dealership and factory standards to drive Customer loyalty.</p></li><li><p>Communicating with Parts Department and Service Advisors regularly to effectively manage production and Customer communication.&nbsp;</p></li><li><p>Diagnosing the cause of any malfunction and perform repair, if authorized by the Customer.</p></li><li><p>Conducting multi-point inspections to make appropriate recommendations to ensure safety and reliability of Customer vehicles.</p></li><li><p>Documenting work performed on each vehicle on the repair order.</p></li><li><p>Maintaining an inventory of normal Technician’s tools not normally inventoried by the Service department as “special tools.”&nbsp;</p></li><li><p>Keeping abreast of factory technical bulletins and participating in factory-sponsored training classes as appropriate.</p></li><li><p>Providing an exceptional customer experience to drive loyalty</p></li></ul><h1>&nbsp;<br>How will I know if I am successful?</h1><p>The performance of a Master Technician is measured by achieving:</p><ul><li><p>Targeted production</p></li><li><p>Targeted sales</p></li><li><p>Targeted Customer Satisfaction Index</p></li></ul><h1>&nbsp;<br>What are the requirements for this job?</h1><ul><li><p>High School diploma or equivalent</p></li><li><p>2+ years experience as an automotive technician</p></li><li><p>Automotive technical training (varies based on store needs)</p></li><li><p>Attention to detail</p></li><li><p>Organization and follow-up skills</p></li><li><p>Valid in-state driver’s license and have and maintain an acceptable, safe driving record</p></li></ul><h1>&nbsp;<br>What are the opportunities for career growth?</h1><p>Our Associates have many choices for career growth and development after success in a Service Technician role.&nbsp; Opportunities may include:</p><ul><li><p>Master-Certified Technician</p></li><li><p>Service Advisor</p></li><li><p>Service Management</p></li></ul><h2>Exciting Benefits and Perks Await You:</h2><ul><li><p>Competitive compensation and 401k matching</p></li><li><p>Enjoy a healthy work-life balance with insurance plans (health, dental, vision) and maternity benefits.</p></li><li><p>Associate purchase and discount programs for new and pre-owned vehicles, services, parts, collision, accessories, and AutoGear</p></li><li><p>Access amazing deals and discounts through YouDecide, a website with offers from top providers and retailers</p></li><li><p>Join our DRVPNK mission to raise and donate millions of dollars to cancer research and treatment, partnering with cancer charities nationwide</p></li></ul><p>AutoNation is committed to creating a diverse, equitable, and inclusive environment in our workplace and the services we provide. We welcome candidates from all backgrounds who are passionate about making a positive impact. Even if you do not meet every requirement, we encourage you to apply. Join our team and help us foster a culture of belonging while contributing to our revolutionary work in the automotive industry. We value innovation, teamwork, and a commitment to making a positive impact in the world.</p>

Automotive Technician - Master Tech

<br><strong>About Us:</strong><br><br>Mitsubishi Logisnext Americas Inc. has helped customers<strong> Move The World Forward</strong> for more than 100 years as a technology-driven forklift manufacturer. In addition to being a forklift manufacturer, we are also a total solutions provider offering scalable products and services from material handling and automation to extensive fleet support.<br><br><strong>About the role: </strong><br><br>This role will heavily feature Project Management of New Product Programs (NPP).&nbsp; Responsible for attending weekly project meetings and providing updates as liaison for the Strategic Sourcing group.&nbsp; Responsible for delegating parts, communication to the group of schedule, and minimizing delays to the product introduction process. Requires leadership role in coordinating with all facets of the supply chain, including transportation, quality, engineering among other functions. The person will also have several suppliers to oversee.&nbsp; Overall responsibility for source selection, supplier relationships, cost reduction, negotiation, performance over designated commodities.&nbsp; This includes issuing RFQs, quote analysis, development of new suppliers, and conducting market studies of commodity items.&nbsp; Coordinate activities with material planning to minimize supply chain interruptions.&nbsp; <br><br><strong>What you will do:</strong><br><br><ul><li>Attend and participate in NPP weekly Cross Functional Team meetings.&nbsp;Currently 6 major projects in progress - M20 ckp, M20 Magellan, Evolt, Quad Mast, Eos Refresh, &amp; Eos Efficiency.&nbsp; Each will have at least once weekly meetings for updates.</li><li>Communicate schedule with team to ensure clarity.&nbsp; Prepare for and present schedule updates to the team at least monthly.&nbsp; Need to have dates readily available and quick responses to CMs for communicating with suppliers.&nbsp; </li><li>Track NPP parts for delivery and cost.&nbsp; Each project may use a different method for tracking but overall, need system to update team on PO status, delivery, and quotes for cost roll.&nbsp;Manage internal documents for accuracy.&nbsp; In order to do this, must be proficient in both AX and BPCS.&nbsp; Intermediate to Advanced excel skills required.</li><li>Responsible for being able to understand bills of materials.&nbsp;Requires ability to analyze NPP BOMs to separate purchased parts to create a new part list or confirm order quantities required.&nbsp; Some familiarity with BOMs or Engineering structures preferred.</li><li>Responsible for reading engineering drawings released by Engineering in order to delegate parts to the appropriate CM. Parts will be released via trial order, Windchill, or AX.&nbsp; </li><li>In commodity manager role, will receive drawings from engineering to source. CM will be expected to send requests for quotes, negotiate, and award business.&nbsp; CM should be able to issue POs in both BPCS and AX.&nbsp; CM will need to be able to understand and perform in 2 ERPs - AX and BPCS as well as strong capability to learn other supporting systems.</li><li>Responsible for negotiating pricing, contracts, and escalated delivery issues.&nbsp;Responsible for creating a strategy for commodities controlled to determine short and long term paths with suppliers.&nbsp;Responsible for developing relationships with these suppliers in order to understand their current situation and have a successful business partnership. Should be able to understand criteria for vetting suppliers to understand risk level.</li></ul><br><br><strong>When &amp; Where:</strong><br><br>Hybrid work environment - in office 3 times per week after initial training period.&nbsp; Expected to be in office 5 days/week for first 3 months to train with colleagues, build relationships in and outside the department, and have access to the plant<strong>.</strong><br><br><strong>What you need to have:</strong><br><br><ul><li>Bachelor's degree</li><li>Proven ability to complete projects according to outlined scope, budget, and timeline</li><li>Makes customer satisfaction a priority in all business decision making</li><li>Expresses self clearly, both in writing and speaking</li><li>Proven ability to lead and motivate teammates</li><li>5+ years relevant experience in Purchasing or Project Management</li><li>Takes initiative to develop trusting relationships with teammates</li><li>Excellent problem solving and decision making skills</li></ul><br><br><strong>What would be nice to have:</strong><br><br><ul><li>CPM, APICS, PMP Certification</li><li>Relevant knowledge of quality systems, lean manufacturing processes</li><li>Strong, proven project management skills</li><li>AS400 or Microsoft AX Dynamics experience</li><li>Experience working with Bills of Materials</li><li>Experience budgeting for capital expenditure</li></ul><br><br><strong>What we offer:</strong><br><br><ul><li>Medical, dental, and vision benefits</li><li>Paid Vacation, Sick Time, and Paid Holidays </li><li>Profit Sharing Opportunities</li><li>Flexible Spending and HSA Accounts</li><li>401k with automatic company contribution and company match</li><li>Short-term and long-term disability insurance</li><li>Life, Dependent Life, and AD&amp;D Insurance</li><li>Paid Parental Leave (Includes 6-8 weeks of maternity leave and 5 days of paternity leave)</li><li>Employee Assistance Program </li><li>Employee Discounts</li><li>On-site fitness center (Houston)</li><li>On-the-job training and development</li></ul><br><br>To be considered for this role, all applicants must submit a full and complete application through our careers page. <br><br><strong><em>Applicants must be authorized to work for ANY employer in the U.S. We are unable to sponsor or take over sponsorship of an employment visa at this time.</em></strong><br><br><strong>Equal Opportunity Employer/Veterans/Disabled</strong><br><br><strong>Agency Disclaimer</strong>:<br><br>Mitsubishi Logisnext Americas Inc. does not accept unsolicited resumes from third party vendors. Any unsolicited resumes from a third party will become the property of the company to use at the company’s discretion, with the understanding that Mitsubishi Logisnext Americas, Inc. will not be billed a fee for any such resumes. If a company is designated as an approved vendor, then said company can only provide assistance on those positions requested via a formal written agreement of support. <br>

Mitsubishi Logisnext Americas Inc.

Commodity Manager, Special Projects

<p>AutoNation is one of the largest automotive retailers in the United States, offering innovative products, exceptional services, and comprehensive solutions, empowering our customers to make the best decisions for their needs. With a network of dealerships nationwide strengthened by a recognized brand, we offer a wide variety of new and used vehicles, customer financing, parts, and provide expert maintenance and repair services. Through DRV PNK, we have raised over $40 million for cancer-related causes, demonstrating our commitment to making a positive difference in the lives of our Associates, Customers, and the communities we serve.<br><br>So what do you say? Are you ready to be part of something big?</p>The Retail Parts Shipping and Receiving Associate verifies and keeps records on incoming and outgoing shipments and prepares items for shipment. Assures proper control of parts inventory and related administrative functions. &nbsp; &nbsp;<h2>What are the day-to-day responsibilities?</h2><ul><li>Count, weigh or measure items on incoming and outgoing shipments, verify information against invoices, orders and other records</li><li>Determine method of shipment, utilizing knowledge of shipping procedures, routes, and rates</li><li>Keep all bins, aisles and storage areas clean and clearly labeled</li><li>Maintain receiving and shipping records, delivery truck maintenance records and returned parts records</li><li>Unpack and examine incoming shipments, reject damaged items, record shortages, and correspond with shipper to rectify damages and shortages</li><li>Ensure that outgoing shipments meet specifications</li><li>Maintain inventory of shipping materials and supplies</li><li>Must be able to operate heavy machinery (i.e. forklift, pallet jack, etc.)</li></ul><h2>&nbsp;<br>What are the requirements for this job?</h2><ul><li>High School Diploma or Equivalent</li><li>Ability to read and comprehend instructions and information</li><li>One year of experience in a retail or wholesale parts department</li><li>Must have a valid driver's license</li><li>Ability to interpret vendor catalogs.</li><li>Ability to use parts department computer system</li><li>Good communication skills</li><li>Valid in-state driver’s license and an acceptable, safe driving record</li></ul><p>Merchandising, Picker, Packer, Picker Packer, Cherry Picker, Recycle, GED, Inventory, Maintenance, Load Unload, Load and Unload, Production, Shipping and Receiving,&nbsp;Shipping, Receiving, Food Service, Laborer, General Laborer, Material Handler, McDonalds, Landscape, Cook, Dishwasher, Driver, Delivery, Porter Sales, Porter Service, Parking, Cashier, Fast Food, Manufacturing, Shipping, Receiving, Food Delivery, Busboy, Warehouse, Amazon, Detailer, Detail, Auto Cleaner</p><h2>Exciting Benefits and Perks Await You:</h2><ul><li><p>Competitive compensation and 401k matching</p></li><li><p>Enjoy a healthy work-life balance with insurance plans (health, dental, vision) and maternity benefits.</p></li><li><p>Associate purchase and discount programs for new and pre-owned vehicles, services, parts, collision, accessories, and AutoGear</p></li><li><p>Access amazing deals and discounts through YouDecide, a website with offers from top providers and retailers</p></li><li><p>Join our DRVPNK mission to raise and donate millions of dollars to cancer research and treatment, partnering with cancer charities nationwide</p></li></ul><p>AutoNation is committed to creating a diverse, equitable, and inclusive environment in our workplace and the services we provide. We welcome candidates from all backgrounds who are passionate about making a positive impact. Even if you do not meet every requirement, we encourage you to apply. Join our team and help us foster a culture of belonging while contributing to our revolutionary work in the automotive industry. We value innovation, teamwork, and a commitment to making a positive impact in the world.</p>

Parts Shipping/Receiving Associate - Audi Plano

<p>AutoNation is one of the largest automotive retailers in the United States, offering innovative products, exceptional services, and comprehensive solutions, empowering our customers to make the best decisions for their needs. With a network of dealerships nationwide strengthened by a recognized brand, we offer a wide variety of new and used vehicles, customer financing, parts, and provide expert maintenance and repair services. Through DRV PNK, we have raised over $40 million for cancer-related causes, demonstrating our commitment to making a positive difference in the lives of our Associates, Customers, and the communities we serve.<br><br>So what do you say? Are you ready to be part of something big?</p>As a Service Advisor, you’ll be part of a nationwide team servicing 20,000 cars a day&nbsp;and building customer loyalty that spans generations. Along with your communication skills and automotive knowledge, you’ll utilize&nbsp;leading-edge technology to uncover selling opportunities that keep drivers safe in their vehicles.<h2>Position Overview</h2><p><br>Working in our state of the art service departments, the Service Advisor acts as the go-between for Service Technicians and customers. In this position, you’ll be able to get out from behind the desk and play an active role in the service lane. AutoNation will look to you to explain the Service Technician’s recommendations to the customer in easy-to-understand language – and suggest up-sell opportunities to keep the customer’s vehicle safe.</p><h2><br>What Will I Do Every Day?</h2><ul><li><p>Set, confirm and prepare for appointments with customers so they can have a great service experience</p></li><li><p>Meet or exceed targeted sales goals &amp; the targeted customer satisfaction index</p></li><li><p>Greet customers in a friendly manner when they arrive</p></li><li><p>Determine vehicle needs based on customer information and a vehicle walk-around, inspections and test drives</p></li><li><p>Use a consultative selling process to assist customers in planning for ongoing required maintenance of their vehicle</p></li><li><p>Produce repair orders for customers, including cost and time estimates, with full transparency</p></li><li><p>Communicate frequently with technicians and parts associates to ensure timely completion of work</p></li><li><p>Follow up with customers on the status of their vehicle, based on how the customer wants to be informed</p></li><li><p>Follow up with customers to ensure satisfaction</p></li><li><p>Gain superior product knowledge to effectively help customers</p></li><li><p>Provide an exceptional customer experience to drive loyalty</p></li></ul><h2>&nbsp;<br>What are the requirements for this job?</h2><ul><li><p>High school diploma or equivalent</p></li><li><p>Proven ability to provide an exceptional customer experience</p></li><li><p>Ability to set and achieve targeted goals</p></li><li><p>Prior sales experience preferred but not required</p></li><li><p>Demonstrated communication, consultative, interpersonal and organizational skills</p></li><li><p>The willingness to follow up with customers</p></li><li><p>Experience and desire to work with technology</p></li><li><p>Valid in-state driver’s license and an acceptable, safe driving record</p></li></ul><h2>Exciting Benefits and Perks Await You:</h2><ul><li><p>Competitive compensation and 401k matching</p></li><li><p>Enjoy a healthy work-life balance with insurance plans (health, dental, vision) and maternity benefits.</p></li><li><p>Associate purchase and discount programs for new and pre-owned vehicles, services, parts, collision, accessories, and AutoGear</p></li><li><p>Access amazing deals and discounts through YouDecide, a website with offers from top providers and retailers</p></li><li><p>Join our DRVPNK mission to raise and donate millions of dollars to cancer research and treatment, partnering with cancer charities nationwide</p></li></ul><p>AutoNation is committed to creating a diverse, equitable, and inclusive environment in our workplace and the services we provide. We welcome candidates from all backgrounds who are passionate about making a positive impact. Even if you do not meet every requirement, we encourage you to apply. Join our team and help us foster a culture of belonging while contributing to our revolutionary work in the automotive industry. We value innovation, teamwork, and a commitment to making a positive impact in the world.</p>

Service Advisor

<h3>Job Description:</h3><h3>Are you interested in joining a collaborative, operations-focused team? Do you have strong knowledge and experience preparing or auditing financial statements for alternative investment products? As a <strong>Senior Manager, Shareholder Reporting</strong>, you will prepare, review, and coordinate the production of financial reports to ensure accuracy and compliance with regulatory, product-specific requirements and internal quality standards. Products in scope may include Limited Partnerships and REITs with investments in alternative asset classes. Your ability to work within an operations team and to meet deadlines will be essential to our success in delivering high-quality financial reporting for Fidelity’s Investment Products. You will also participate and/or lead operational efficiencies to scale and automate processes to support a growing line of products with diverse investments and structures. The role will interact with many groups within the Fidelity organization and effectively represent the business to customers and business partners.</h3><h3><strong>The Expertise and Skills You Bring </strong></h3><ul><li>Bachelor’s degree expected, MBA or CPA preferred</li><li>5+ years of financial services experience with an asset manager, audit firm or custodian bank, preferably in accounting operations or administration for alt investment products</li><li>Extensive working experience using Geneva platform for partnership accounting and reporting preferred</li><li>Advanced accounting and operational knowledge for alternative asset classes (e.g., commodities, real estate, private debt, private equity, distressed securities, derivatives, cryptocurrencies)</li><li>In-depth knowledge of US GAAP financial reporting standards for nonregistered investment partnerships and familiarity with a variety of product structures including onshore and offshore LPs, master-feeder, open-ended and closed-ended arrangements</li><li>Advanced excel skills and experience translating accounting data into financial statement presentation</li><li>Ability to lead independently and in an operations-focused, fast paced team environment</li><li>Strong working knowledge of project and relationship management</li><li>Excellent written and verbal communication skills and strong presentation capability</li></ul><p><strong>Note: Fidelity will not provide immigration sponsorship for this position. </strong></p><h3><strong>The Team</strong></h3><p>In Shareholder Reporting, we’re on a mission to deliver SMART, SIMPLE and SCALABLE shareholder reporting solutions while cultivating our talent. Our team is part of the Fidelity Fund and Investment Operations (FFIO) organization. In fact, we’re the largest service line within FFIO and are responsible for producing and distributing financial statements, prospectuses, and other fund and legal documents to our customers and filing them with the SEC. Doing this in the smartest and most effective way is more important than ever as we are in the midst of implementing Fidelity’s new and alternative investment products, new and changing regulations, and a brand new technology platform that will transform the way we work. Lots of opportunity to develop key knowledge, experience and capabilities that will continue to contribute to Fidelity’s current and future success!</p><h3>Certifications:</h3><h3>Category:</h3>Investment Operations<p>Fidelity’s hybrid working model blends the best of both onsite and offsite work experiences. Working onsite is important for our business strategy and our culture. We also value the benefits that working offsite offers associates. Most hybrid roles require associates to work onsite every other week (all business days, M-F) in a Fidelity office.</p>

Fidelity Investments

Senior Manager, Alternative Investments Shareholder Reporting

<h3>Job Description:</h3><p><strong>Director, Healthcare Card Operations</strong></p><p>As Director, Healthcare Card Operations, you will be a leader in the Fidelity Healthcare Operations team and provide subject matter expertise in the Enterprise Healthcare Card domain and be responsible for the design and execution of a comprehensive Card operations program for HSA and Reimbursement products.</p><p>You will be responsible for the design and execution of a comprehensive Card operations program for HSA and Reimbursement products. You will serve as the operations and service leader who designs and defines the end-to-end Card Operations model and work extensively with internal partners and external vendor relationships and drive the design of operational tools that support integration between multiple vendors and operational processes.</p><p>You will establish the blueprint for service model components, systems requirements, business processes and procedures, vendor integration touchpoints and identify critical features and functionality for the sustainable Healthcare Card Operations department. You will be responsible for overseeing reconciliation, analysis, and reporting for all Card operations, as well as ensuring compliance with regulatory standards.</p><p>You will serve as an expert with file transmission standards and commonly used daily reports. You will be responsible for Card production oversight, inventory management and issue management in addition to client, plan, and product setup.</p><h3><strong>The Team</strong></h3><p>This role is in the Healthcare Operations organization, working with the Product team and Service and Operations group. This team will develop and expand the operations for Fidelity Healthcare Card capabilities.</p><h3><strong>The Expertise You Have</strong></h3><ul><li>10+ years with a proven track record in a combination of Card Operations, Financial Operations and Program Management.</li><li>Extensive leadership experience, strong analytical and problem-solving skills, and a deep understanding of card operations, financial regulations, and payment systems.</li><li>Expertise in Card Operational product and processes, and technology is required. Experience in managing complex Card operations, including card issuance, transaction processing, fraud management, and dispute resolution. </li><li>A detailed mastery of Fidelity organization, its products and services, and multi-product standard processes for operations and service is preferred.</li><li>Core Knowledge of the HSA and Reimbursement Account products.</li><li>Bachelor’s Degree or equivalent experience required.</li></ul><h3><strong>The Skills You Bring</strong></h3><ul><li>You have demonstrated expertise working with operations development, process re-engineering and documentation, critical thinking, goal setting, planning and decision making.</li><li>Proven ability to understand core requirements, translate ideas to solutions, transition from design to process development, and deliver well tested and scaled operational tools and processes.</li><li>You possess a strong ability to build positive relationships using your influencing skills strategically to stay aligned within Fidelity.</li><li>Ability to dive into detailed research on vendors capabilities, understanding their platform architecture, features, integration touchpoints, and scalability. </li><li>Experience leading, influencing, and motivating colleagues without formal authority, and have a track record of building successful teams.</li><li>Embodiment of the Fidelity leadership principles</li><li>Proven leadership skills and experience mentoring and developing individuals and teams.</li><li>Effective organizational, time management, facilitation, and prioritization skills</li><li>Ability to proactively identify challenges and initiate resolution steps to prevent a negative employee impact.</li><li>A strong knowledge of Card Operational product and processes.</li><li>A solid understanding of Fidelity internal systems such as: PSW, CWV, Plan Central, Salesforce and XTRAC (preferred).</li></ul><h3><strong>The Value You Deliver</strong></h3><ul><li><strong>Program Oversight:</strong> Provide consistent and quality leadership to the build the end-to-end Card operations program, acting as the operational leader for the creation of these expanded capabilities.</li><li><strong>Operations and Service Development:</strong> Work with multiple business leaders to synthesize current and future state needs to drive a future state of operational excellence, routinely engaging Fidelity Legal, Risk and Compliance to discuss client feedback and various solution needs. You will ensure new solutions align with industry regulations and are consistent with Fidelity policy &amp; procedures.</li><li><strong>Product Enhancements and Deployment</strong>: Partner with domain leaders to identify future state based on trends, Voice of the Customer, and client facing organizations.</li><li><strong>Communications: </strong>Ensure that operational functions and capabilities are well understood by sales, marketing, communications, operations, and product maintenance to ensure a smooth operational change roll out strategy.</li><li><strong>Problem Resolution:</strong> You will act with vitality to help the team clear obstacles and resolve issues quickly. Strong understanding of vendor platform architecture, features, integration capabilities, and scalability. Familiar with their processes, workflows, and best practices. Work to identify potential bottlenecks and issues to prevent common challenges during implementation and ongoing service and renewal.</li></ul><h3>Certifications:</h3><h3>Category:</h3>Client Service Operations<p>Fidelity’s hybrid working model blends the best of both onsite and offsite work experiences. Working onsite is important for our business strategy and our culture. We also value the benefits that working offsite offers associates. Most hybrid roles require associates to work onsite every other week (all business days, M-F) in a Fidelity office.</p><p>Please be advised that Fidelity’s business is governed by the provisions of the Securities Exchange Act of 1934, the Investment Advisers Act of 1940, the Investment Company Act of 1940, ERISA, numerous state laws governing securities, investment and retirement-related financial activities and the rules and regulations of numerous self-regulatory organizations, including FINRA, among others. Those laws and regulations may restrict Fidelity from hiring and/or associating with individuals with certain Criminal Histories.</p>

Director, Healthcare Card Operations

<h3>Job Description:</h3><p>As Manager, Healthcare Card Operations, you will be a member of the Fidelity Healthcare Operations team. You will lead a diverse Card Operations team and create a motivational atmosphere that leads by training, coaching, monitoring and providing feedback. </p><p>You will be responsible for the day-to-day card operations and manage a team that resolves member service-related issues related to refunds, disputes, and card replacements. The role will manage the workflow of tickets required for problem resolution and provide supervision of the core daily functions including transmissions of files between Fidelity and the vendors, reviewing, and reconciling daily reports, and managing daily issue resolution.</p><p>You will create and ensure quality controls; be responsible for proactively managing department and team level service level agreements and KPIs; and research, develop, and update written procedures. </p><p>You will provide continued feedback and recommendations to the department leadership relative to overcoming any operational deficiencies by identifying alternatives to current business practices and strategies.</p><p><strong>The Team</strong></p><p>This role is in the Healthcare Operations organization, working with the Director, Healthcare Operations to develop and expand the operations for Fidelity Healthcare Card capabilities. You will help create key operational support, documentation and processes that will improve the efficiencies of the existing team and will be foundational for the future state of the organization.</p><p><strong>The Expertise You Have</strong></p><ul><li>5+ years Expertise in Card Operational product and processes, and technology is required. Experience in managing complex operations, including card issuance, transaction processing, fraud management, and dispute resolution. </li><li>Familiarity with card issuance, transaction authorization, card payments, transfers, returns, maintenance, dispute resolution, fraud management, and account closures. </li><li>Core Knowledge of the HSA and Reimbursement Account products.</li><li>Experience supervising and training employees, motivating teams, and ensuring high performance are key.</li></ul><p><strong>The Skills You Bring</strong></p><ul><li>Proven ability to analyze data, identifying trends, and making data-driven decisions to improve operations.</li><li>Ability to maintain strong working relationships via excellent verbal, written and interpersonal skills.</li><li>You offer strong problem solving, analytical and resolution driven skills.</li><li>Ability to offer creative critical thinking and ability to offer outside the box solutions.</li><li>You demonstrate a strong sense of urgency, prioritization, and follow-through and can adapt to changing business needs.</li><li>You will have a solid understanding of XTRAC and/or a work item management process and strong knowledge of Excel, MS Access, &amp; Word</li></ul><p><strong>The Value You Deliver</strong></p><ul><li><strong>Program Management: </strong>You will be responsible for oversight of the daily operations and support a team that manages daily reporting, file transmission and resolves member service-related issues related to refunds, disputes and replacements through strong operations knowledge and problem-solving techniques.</li><li><strong>Communication: </strong>You will provide strong leadership, communication, problem-solving, and analytical abilities, along with proficiency in relevant software and a deep understanding of card processing operations and compliance</li><li><strong>Problem Resolution: </strong>You will act to provide daily oversight of the operations for all aspects of the Card operations team and provide support for internal processes.</li></ul><h3>Certifications:</h3><h3>Category:</h3>Client Service Operations<p>Fidelity’s hybrid working model blends the best of both onsite and offsite work experiences. Working onsite is important for our business strategy and our culture. We also value the benefits that working offsite offers associates. Most hybrid roles require associates to work onsite every other week (all business days, M-F) in a Fidelity office.</p><p>Please be advised that Fidelity’s business is governed by the provisions of the Securities Exchange Act of 1934, the Investment Advisers Act of 1940, the Investment Company Act of 1940, ERISA, numerous state laws governing securities, investment and retirement-related financial activities and the rules and regulations of numerous self-regulatory organizations, including FINRA, among others. Those laws and regulations may restrict Fidelity from hiring and/or associating with individuals with certain Criminal Histories.</p>

Manager, Healthcare Card Operations

Automotive Technician - Master Technician

<p>AutoNation is one of the largest automotive retailers in the United States, offering innovative products, exceptional services, and comprehensive solutions, empowering our customers to make the best decisions for their needs. With a network of dealerships nationwide strengthened by a recognized brand, we offer a wide variety of new and used vehicles, customer financing, parts, and provide expert maintenance and repair services. Through DRV PNK, we have raised over $40 million for cancer-related causes, demonstrating our commitment to making a positive difference in the lives of our Associates, Customers, and the communities we serve.<br><br>So what do you say? Are you ready to be part of something big?</p>The&nbsp;Certified Technician performs vehicle repair and maintenance as assigned in accordance with dealer and factory standards and builds Customer loyalty by developing trust and ensuring confidence in AutoNation as a care-giver for their vehicle safety and reliability.&nbsp; &nbsp;<h2><b>What AutoNation offers it's Technicians</b></h2><ul><li>Well designed service department to meet our extremely high customer demand.</li><li>Fully equipped service bays complete with air-conditioned technician bays.</li><li>Competitive technician wage grid with flat rates ranging from $22 to $35 based on experience and certification.</li><li>Full benefit package with health insurance on Day 1 and paid training opportunities, holidays and paid time off.</li></ul><h2>What are the day-to-day responsibilities?</h2><ul><li>Performing vehicle repair and/or maintenance work as outlined on repair order with efficiency and accuracy, in accordance with dealership and factory standards to drive Customer loyalty.</li><li>Communicating with Parts Department and Service Advisors regularly to effectively manage production and Customer communication.&nbsp;</li><li>Diagnosing the cause of any malfunction and perform repair, if authorized by the Customer.</li><li>Conducting multi-point inspections to make appropriate recommendations to ensure safety and reliability of Customer vehicles.</li><li>Documenting work performed on each vehicle on the repair order.</li><li>Maintaining an inventory of normal Technician’s tools not normally inventoried by the Service department as “special tools.”&nbsp;</li><li>Keeping abreast of factory technical bulletins and participating in factory-sponsored training classes as appropriate.</li><li>Providing an exceptional customer experience to drive loyalty</li></ul><h2>&nbsp;<br>How will I know if I am successful?</h2><ul><li>The performance of a Certified Technician is measured by achieving:</li><li>Targeted production</li><li>Targeted sales</li><li>Targeted Customer Satisfaction Index</li></ul><h2>&nbsp;<br>What are the requirements for this job</h2><ul><li>High School diploma or equivalent</li><li>2+ years experience as an automotive technician</li><li>Automotive technical training (varies based on store needs)</li><li>Attention to detail</li><li>Organization and follow-up skills</li><li>Valid in-state driver’s license and have and maintain an acceptable, safe driving record</li></ul><h2>&nbsp;<br>What are the opportunities for career growth?</h2><ul><li>Our Associates have many choices for career growth and development after success in a Service Technician role. &nbsp;Opportunities may include:</li><li>Master-Certified Technician</li><li>Service Advisor</li><li>Service Management</li></ul><h2>Exciting Benefits and Perks Await You:</h2><ul><li><p>Competitive compensation and 401k matching</p></li><li><p>Enjoy a healthy work-life balance with insurance plans (health, dental, vision) and maternity benefits.</p></li><li><p>Associate purchase and discount programs for new and pre-owned vehicles, services, parts, collision, accessories, and AutoGear</p></li><li><p>Access amazing deals and discounts through YouDecide, a website with offers from top providers and retailers</p></li><li><p>Join our DRVPNK mission to raise and donate millions of dollars to cancer research and treatment, partnering with cancer charities nationwide</p></li></ul><p>AutoNation is committed to creating a diverse, equitable, and inclusive environment in our workplace and the services we provide. We welcome candidates from all backgrounds who are passionate about making a positive impact. Even if you do not meet every requirement, we encourage you to apply. Join our team and help us foster a culture of belonging while contributing to our revolutionary work in the automotive industry. We value innovation, teamwork, and a commitment to making a positive impact in the world.</p>

200 Pharmacy / Pharmaceutical Jobs in Texas