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<h3>Job Description:</h3><h3><strong>Position Description</strong></h3><h3>The WI Strategic Design and Analytics Manager supports the Workplace CAPS organization, and specifically the Quality Management function, in proactive identification of significant risk and implementation or enhancement of mitigating controls, operational improvements, and automation. This position requires an organized, creative, and collaborative associate with deep risk, control, and process knowledge. Responsible for the development of automated workflows, dashboards, and data queries that support establishment of systemic controls to mitigate gaps in the control environment. This includes data-driven proactive risk identification, automation of manual processes, and providing high-quality data analysis where system reporting is not available or insufficient. The focus of this work spans all WI operational areas, requiring collaboration with management across Quality, Operations, Systems/Technology, Product, Relationship Management, Risk, Audit, Compliance, Internal Investigations, and Corporate Security to evaluate control environments. Through this collaboration, the goals are to gain an in-depth understanding of a business process, gather requirements for new or enhanced automated controls, make strategic recommendations for improving processes, and ensure appropriate validations of newly developed business analytics tools/queries.</h3><h3><strong>Primary Responsibilities </strong></h3><ul><li>Develop and code dashboards, automated workflows, or queries in a variety of ETL data tools to support strategic business data needs for the purposes of increasing efficiency and/or decreasing risk. Actively perform dedicated and targeted data analysis to identify risks for management.</li><li>Support projects that address complex business problems involving multiple stakeholders, teams, and systems. Familiarity with mapping processes, identifying risk areas based on industry research and experience, and communicating results in a consumable format. Understanding of data analysis and proven testing techniques is necessary to pinpoint issue root cause and deploy commensurate controls and improvements.</li><li>Quickly grasp sophisticated processes, collaborating with process owners to develop analytic and automation requirements, and assess gaps for potential enhancements.</li><li>Provide analytics and automation support to the Quality Management Fraud Anomaly Prevention and Detection team; this includes ongoing monitoring reporting, ad hoc data requests to support participant and client level escalation research, and dashboard summaries of KPI’s and metrics.</li><li>Identify appropriate and reliable data sources in back-end system databases that align with business requirements referencing front-end system UI’s. Challenge existing data architecture and source data when discrepancies, timing issues, or incompleteness is found; coordinate with database support teams to address these issues.</li><li>Support existing suite of dashboards and workflow processes by providing on-going maintenance accounting for bugs/system outages, changes/updates to data sources, and enhancement requests.</li><li>Analyze loss and incident data to identify themes and prioritize improvement opportunities.</li><li>Assist in preparation and delivery of project-level presentations.</li><li>Influence the organization in making process, quality, and control improvements.</li><li>Partner with Quality Management and Operations to ensure opportunities are prioritized/implemented.</li><li>Drive improvements and risk reduction efforts. Use conceptual and creative thinking; interpersonal understanding; analytical skills.</li><li>Ability to work in a fast-paced environment with frequent pivots to daily priorities because of high-priority ad-hoc requests.</li><li>Thoroughly investigates processes through detailed observations, interviews, document inspection, and operational review.</li></ul><h3><strong>Qualifications </strong></h3><p>Education and Experience</p><ul><li>Bachelor’s degree required.</li><li>5+ years’ of financial services industry experience. </li><li>7 years proven track record of evaluating, designing, and improving controls (i.e., audit, risk, compliance, or operations/quality management with a solid understanding of internal controls) and/or experience developing analytic/automation tools.</li><li>Skilled at using data and insights, using facts to lead the way in developing effective strategic roadmaps.</li><li>Proficient in SQL and Excel data analysis; Experience with Alteryx, PowerBI, and Snowflake; Python is helpful but not required.</li><li>Professional quality/risk/audit/compliance/technology-related certifications are a benefit (e.g. Six Sigma, CPA, CIA, CISA).</li></ul><h3><strong>Skills/Knowledge/Competencies</strong></h3><p>Process automation, development, and process reengineering. Support project-based teams responsible for providing independent and objective advisory services that help manage risk, improve customer service, and enhance business performance. Ability to query a variety of database formats (Snowflake, Oracle, SQL Server, Sybase, DB2/Mainframe, etc.). Familiarity with basic Risk-Control Frameworks. Familiarity with WI business operations and relevant regulations. Experience with presentation and communication skills, including developing impactful PowerPoint presentations and data visualizations. Teammate who works constructively with others to achieve team goals and provide departmental thought leadership. Ability to collaborate with business partners to build consensus and influence/prioritize outcomes. Employ current and emerging data analysis tools and techniques. Experience in Financial Services Risk, Compliance, and Audit roles performing complex process and control assessments of operational, financial, and technology functions and presenting control gaps and thoughtful process and control improvements to senior management. </p><ul><li>Ability to actively perform dedicated and targeted data analysis to identify risks for management. Strong coordination with key business partners will be required to obtain data sets and confirm results of the analysis.</li><li>Employ current and emerging data analysis tools and techniques. Ability to identify and pivot to new tools/opportunities such as Python scripts, AI large language modeling or content generation.</li><li>Strong understanding of SQL basics and the use of common database querying tools. Power BI / Tableau / Alteryx skills are preferable.</li><li>Ability to balance multiple projects/tasks within a tight timeframe.</li><li>Knowledge of WI processes, controls, and associated risks is strongly preferred.</li><li>Strong presentation, written and interpersonal communication skills.</li><li>Critical thinking and problem-solving skills.</li></ul><h3>Certifications:</h3><h3>Category:</h3>Quality<p>Most roles at Fidelity are Hybrid, requiring associates to work onsite every other week (all business days, M-F) in a Fidelity office. This does not apply to Remote or fully Onsite roles.</p><p>Please be advised that Fidelity’s business is governed by the provisions of the Securities Exchange Act of 1934, the Investment Advisers Act of 1940, the Investment Company Act of 1940, ERISA, numerous state laws governing securities, investment and retirement-related financial activities and the rules and regulations of numerous self-regulatory organizations, including FINRA, among others. Those laws and regulations may restrict Fidelity from hiring and/or associating with individuals with certain Criminal Histories.</p>

Fidelity Investments

Manager, WI Quality Management Data Analytics

<h3>Job Description:</h3><p>The Role</p><p>The Senior Representative, Brokerage Operations will be expected to deliver world class service to internal and external clients by settling their trade and transfer obligations timely and accurately while adhering to policies, procedures, and regulatory guidelines. The associate will utilize internal as well as external systems and partner with various departments to settle DTCC related transactions. Responsibilities will include reviewing and processing exceptions and other tasks associated with DTCC Settlements.</p><p>The Expertise and Skills You Bring </p><ul><li><p>College degree preferred</p></li><li><p>3+ years of DTCC Settlement systems (Settlement Web; DTCC Portal; etc.) experience required</p></li><li><p>Understanding of industry regulations</p></li><li><p>Attention to details while being efficient and effective</p></li><li><p>Ability to communicate effectively with internal and external business partners</p></li><li><p>Highly motivated with the ability to complete assigned tasks in a timely and accurate manner</p></li><li><p>Ability to work effectively in a team-oriented environment</p></li></ul><p>The Team</p><p>The Operations &amp; Services Group (OSG) provides superior customer service to Fidelity’s brokerage businesses through innovation, dedication, and commitment to excellence. With seven operating divisions located throughout the country, OSG provides securities execution, clearance, and information management services to retail, institutional, and correspondent clients. OSG performs tens of thousands of over-the-counter, listed equities, options, bonds, and mutual fund transactions daily. OSG has a need for a Brokerage Operations Representative in DTCC Settlements. The DTCC Settlements team exists to ensure DTCC Settlements related transaction exceptions are resolved in a timely manner. Resolution of exceptions ensures transaction completion for our clients. Our stakeholders are our internal and external business partners, and, ultimately, Fidelity’s clients.</p><p>Note: This role does not support sponsorship.</p><h3>Certifications:</h3><h3>Category:</h3>Brokerage Operations<p>Most roles at Fidelity are Hybrid, requiring associates to work onsite every other week (all business days, M-F) in a Fidelity office. This does not apply to Remote or fully Onsite roles.</p><p>Please be advised that Fidelity’s business is governed by the provisions of the Securities Exchange Act of 1934, the Investment Advisers Act of 1940, the Investment Company Act of 1940, ERISA, numerous state laws governing securities, investment and retirement-related financial activities and the rules and regulations of numerous self-regulatory organizations, including FINRA, among others. Those laws and regulations may restrict Fidelity from hiring and/or associating with individuals with certain Criminal Histories.</p>

Brokerage Settlement Support Representative III - Institutional and Retail Operations

<h3>Job Description:</h3><p><strong>Senior/Director, Client Service Manager</strong></p><p><strong>The Role</strong></p><p>You will be the primary Fidelity client service contact for Defined Contribution (e.g., Qualified, Non-Qualified) and Workplace Benefits for some of Fidelity’s largest institutional clients. As the main contact, you collaborate with a matrixed service team chartered to deliver contractual commitments to strategic clients. The role partners with Managing Directors and Product Management to implement new products, services, and features to consistently evolve Fidelity’s offering. You will work closely will specialized operational groups to implement plan provisions, problem solve issues and deliver outstanding service.</p><p><strong>The Team</strong></p><p>The Strategic Market CSM organization provides record keeping to more than 330 clients representing more than $1.5 trillion assets under administration and 11 million participants. Our clients view us as a trusted partner who demonstrates expertise in client services, specializes in workplace benefits and uses the power of Fidelity’s community to generate greater well-being for strategic market clients.</p><p><strong>The Expertise You Bring</strong></p><ul><li>8-12+ years of experience within the financial service industry with client facing expertise</li><li>Demonstrated understanding and experience with Workplace Benefits plan administration (e.g., Defined Contribution, Non-Qualified, Heath Savings Account, Student Debt, Goal Booster with Payroll and Workplace Giving)</li><li>Bachelor’s degree or equivalent work experience</li><li>FINRA licenses permitted but not required</li></ul><p><strong>The Skills You Bring</strong></p><ul><li>Strong leader with ability to influence and navigate within a highly complicated, matrixed environment</li><li>Demonstrated ability to deliver against challenging goals and objectives</li><li>Excel in providing proactive consultation to external clients and internal partners</li><li>Possess the ability to build relationships with individuals at all levels of the organization</li><li>Strong, strategic problem solver and storyteller who can measure the effectiveness of solutions and communicate the value to business partners and clients</li><li>Proven track record to provide solutions to complicated issues; a naturally creative problem solver who can work with colleagues and business partners in new and different ways to deliver results</li><li>Balance and prioritize multiple, concurrent objectives while meeting or exceeding targets</li></ul><p><strong>The Value You Deliver</strong></p><ul><li>Handle day-to-day record keeping for a defined set of strategic market clients, representing $10-$20 billion record keeping assets</li><li>Generate new points of view, champion bold ideas, and collaborate with more than 25 Workplace Investing and Fidelity functional business partners to define innovative solutions and implement scalable practices</li><li>Possess and convey experienced knowledge of workplace products, plan sponsor plan provisions and governing body regulations</li><li>Identify, surface, and effectively lead resolution of service issues (e.g., plan design, participant, risk/compliance) with appropriate business partners</li><li>Understand client service requests and coordinate with internal business partners to effectively scope effort and cost, allocate appropriate resources, define project plan, and deliver against agreed upon timeline</li><li>Participate in the delivery of a Client Service Management strategy to enhance the overall ecosystem, cultivate Fidelity talent, and optimize the plan sponsor experience</li></ul><p><strong>Salary Grade</strong></p><ul><li>Senior, CSM – grade 6 or Director, CSM – grade 7 based on skills and work experience</li></ul><p><br> </p><p><strong>Travel</strong></p><ul><li>Required – between 10% -15% of the time annually</li></ul><p><strong>Location</strong></p><ul><li>This position does have a remote work option if you are not located near a Fidelity location</li></ul><h3>Certifications:</h3><h3>Category:</h3>Client Service Operations<p>Most roles at Fidelity are Hybrid, requiring associates to work onsite every other week (all business days, M-F) in a Fidelity office. This does not apply to Remote or fully Onsite roles.</p><p>Please be advised that Fidelity’s business is governed by the provisions of the Securities Exchange Act of 1934, the Investment Advisers Act of 1940, the Investment Company Act of 1940, ERISA, numerous state laws governing securities, investment and retirement-related financial activities and the rules and regulations of numerous self-regulatory organizations, including FINRA, among others. Those laws and regulations may restrict Fidelity from hiring and/or associating with individuals with certain Criminal Histories.</p>

Senior/Director, Client Service Manager

The&nbsp;Master Technician performs vehicle repair and maintenance as assigned in accordance with dealer and factory standards and builds Customer loyalty by developing trust and ensuring confidence in AutoNation as a care-giver for their vehicle safety and reliability.&nbsp; &nbsp;<h1>What are the day-to-day responsibilities?</h1><ul><li><p>Performing vehicle repair and/or maintenance work as outlined on repair order with efficiency and accuracy, in accordance with dealership and factory standards to drive Customer loyalty.</p></li><li><p>Communicating with Parts Department and Service Advisors regularly to effectively manage production and Customer communication.&nbsp;</p></li><li><p>Diagnosing the cause of any malfunction and perform repair, if authorized by the Customer.</p></li><li><p>Conducting multi-point inspections to make appropriate recommendations to ensure safety and reliability of Customer vehicles.</p></li><li><p>Documenting work performed on each vehicle on the repair order.</p></li><li><p>Maintaining an inventory of normal Technician’s tools not normally inventoried by the Service department as “special tools.”&nbsp;</p></li><li><p>Keeping abreast of factory technical bulletins and participating in factory-sponsored training classes as appropriate.</p></li><li><p>Providing an exceptional customer experience to drive loyalty</p></li></ul><h1>&nbsp;<br>How will I know if I am successful?</h1><p>The performance of a Master Technician is measured by achieving:</p><ul><li><p>Targeted production</p></li><li><p>Targeted sales</p></li><li><p>Targeted Customer Satisfaction Index</p></li></ul><h1>&nbsp;<br>What are the requirements for this job?</h1><ul><li><p>High School diploma or equivalent</p></li><li><p>2+ years experience as an automotive technician</p></li><li><p>Automotive technical training (varies based on store needs)</p></li><li><p>Attention to detail</p></li><li><p>Organization and follow-up skills</p></li><li><p>Valid in-state driver’s license and have and maintain an acceptable, safe driving record</p></li></ul><h1>&nbsp;<br>What are the opportunities for career growth?</h1><p>Our Associates have many choices for career growth and development after success in a Service Technician role.&nbsp; Opportunities may include:</p><ul><li></li><li><p>Service Management</p></li></ul><h2>Exciting Benefits and Perks Await You:</h2><ul><li><p>Competitive compensation and 401k matching</p></li><li><p>Enjoy a healthy work-life balance with insurance plans (health, dental, vision) and maternity benefits.</p></li><li><p>Associate purchase and discount programs for new and pre-owned vehicles, services, parts, collision, accessories, and AutoGear</p></li><li><p>Access amazing deals and discounts through YouDecide, a website with offers from top providers and retailers</p></li><li><p>Join our DRVPNK mission to raise and donate millions of dollars to cancer research and treatment, partnering with cancer charities nationwide</p></li></ul><p>AutoNation is one of the largest automotive retailers in the United States, offering innovative products, exceptional services, and comprehensive solutions, empowering our customers to make the best decisions for their needs. With a network of dealerships nationwide strengthened by a recognized brand, we offer a wide variety of new and used vehicles, customer financing, parts, and provide expert maintenance and repair services. Through DRV PNK, we have raised over $40 million for cancer-related causes, demonstrating our commitment to making a positive difference in the lives of our Associates, Customers, and the communities we serve.<br>&nbsp;</p><p>AutoNation is committed to creating a diverse, equitable, and inclusive environment in our workplace and the services we provide. We welcome candidates from all backgrounds who are passionate about making a positive impact. Even if you do not meet every requirement, we encourage you to apply. Join our team and help us foster a culture of belonging while contributing to our revolutionary work in the automotive industry. We value innovation, teamwork, and a commitment to making a positive impact in the world.</p>

AutoNation

VMG Certified Technician-Porche McKinney $Up to $52

The&nbsp;Skilled Technician performs vehicle repair and maintenance as assigned in accordance with dealer and factory standards and builds Customer loyalty by developing trust and ensuring confidence in AutoNation as a care-giver for their vehicle safety and reliability.&nbsp; &nbsp;<h2>Pay is $30 with advancement potential</h2><h2>What are the day-to-day responsibilities?</h2><ul><li>Performing vehicle repair and/or maintenance work as outlined on repair order with efficiency and accuracy, in accordance with dealership and factory standards to drive Customer loyalty.</li><li>Communicating with Parts Department and Service Advisors regularly to effectively manage production and Customer communication.&nbsp;</li><li>Diagnosing the cause of any malfunction and perform repair, if authorized by the Customer.</li><li>Conducting multi-point inspections to make appropriate recommendations to ensure safety and reliability of Customer vehicles.</li><li>Documenting work performed on each vehicle on the repair order.</li><li>Maintaining an inventory of normal Technician’s tools not normally inventoried by the Service department as “special tools.”&nbsp;</li><li>Keeping abreast of factory technical bulletins and participating in factory-sponsored training classes as appropriate.</li><li>Providing an exceptional customer experience to drive loyalty</li></ul><h2>&nbsp;<br>How will I know if I am successful?</h2><ul><li>The performance of a Skilled Technician is measured by achieving:</li><li>Targeted production</li><li>Targeted sales</li><li>Targeted Customer Satisfaction Index</li></ul><h2>&nbsp;<br>What are the requirements for this job</h2><ul><li>High School diploma or equivalent</li><li>2+ years experience as an automotive technician</li><li>Automotive technical training (varies based on store needs)</li><li>Attention to detail</li><li>Organization and follow-up skills</li><li>Valid in-state driver’s license and have and maintain an acceptable, safe driving record</li></ul><h2>&nbsp;<br>What are the opportunities for career growth?</h2><ul><li>Our Associates have many choices for career growth and development after success in a Service Technician role. &nbsp;Opportunities may include:</li><li>Master-Certified Technician</li><li>Service Advisor</li><li>Service Management</li></ul><h2>Exciting Benefits and Perks Await You:</h2><ul><li><p>Competitive compensation and 401k matching</p></li><li><p>Enjoy a healthy work-life balance with insurance plans (health, dental, vision) and maternity benefits.</p></li><li><p>Associate purchase and discount programs for new and pre-owned vehicles, services, parts, collision, accessories, and AutoGear</p></li><li><p>Access amazing deals and discounts through YouDecide, a website with offers from top providers and retailers</p></li><li><p>Join our DRVPNK mission to raise and donate millions of dollars to cancer research and treatment, partnering with cancer charities nationwide</p></li></ul><p>AutoNation is one of the largest automotive retailers in the United States, offering innovative products, exceptional services, and comprehensive solutions, empowering our customers to make the best decisions for their needs. With a network of dealerships nationwide strengthened by a recognized brand, we offer a wide variety of new and used vehicles, customer financing, parts, and provide expert maintenance and repair services. Through DRV PNK, we have raised over $40 million for cancer-related causes, demonstrating our commitment to making a positive difference in the lives of our Associates, Customers, and the communities we serve.<br>&nbsp;</p><p>AutoNation is committed to creating a diverse, equitable, and inclusive environment in our workplace and the services we provide. We welcome candidates from all backgrounds who are passionate about making a positive impact. Even if you do not meet every requirement, we encourage you to apply. Join our team and help us foster a culture of belonging while contributing to our revolutionary work in the automotive industry. We value innovation, teamwork, and a commitment to making a positive impact in the world.</p>

Skilled Technician- Audi Plano-$30

<p><strong>Transaction Processor</strong></p> <p>Fidelity TalentSource is your destination for discovering your next temporary role at Fidelity Investments. We are currently sourcing for a Transaction Processor in Westlake, TX and Smithfield, RI!</p> <p>Do you want to work for a fast paced, growing organization where people make the difference? Do you flourish with providing exceptional client service? Join us as a Transaction Processor where you will assist in servicing and processing transactions for our Custody clients.</p> <p><strong>The expertise we’re looking for</strong></p> <ul> <li> <p>1 year of financial or customer services experience or equivalent work experience</p> </li><li> <p>Consistent record in high volume, high paced data centric processing environment</p> </li><li> <p>Customer oriented</p> </li><li> <p>High school diploma</p> </li></ul> <p>The purpose of your role</p> <p>The Transaction Service Representative (TSR) will work in a centralized Operations team, which consists of Money Movement, TOA, and New Account/Maintenance associates. Associate will work on all operational requests submitted from Fidelity Custody Advisors and Service Teams, ranging from fundamental/simple transactions to specialty/complex transactions. The TSR will be expected to master the fundamental processing queues and will be responsible for the accurate and timely processing of the transaction requests, ultimately providing a positive overall operational experience for those clients. To be successful in this role, one must have or gain a working knowledge of several Fidelity processing and workflow systems. Representatives are expected to be key contributors to a positive workplace environment, process improvement, and demonstrate a strong commitment to partnership and shared success. They are expected to own their professional development plan and acquire additional skills that ensure continued growth in and effective contribution to the organization. Representatives are expected to consistently track and maintain performance metrics related to productivity and quality.</p> <p>The skills you bring</p> <ul> <li> <p>Your ability to work well on teams and in fast-paced, cross-collaborative environments.</p> </li><li> <p>You think analytically and deliver solutions to complex challenges.</p> </li><li> <p>You take pride in your work and have a detail-oriented mindset.</p> </li><li> <p>Your eagerness to learn is driven by self-motivation, curiosity, and ability to ask questions.</p> </li><li> <p>You have intermediate to advanced knowledge of Microsoft Office applications.</p> </li></ul> <p>The value you deliver</p> <ul> <li> <p>Providing exceptional service to all of our clients by processing their requests in an accurate and timely manner.</p> </li><li> <p>Driving high satisfaction, quality and efficiency for both the client and Fidelity.</p> </li><li> <p>Delivering superior results quickly and efficiently, using effective time management skills.</p> </li><li> <p>Driving innovation through curiosity and comprehensive understanding of business processes and challenges.</p> </li><li> <p>Bringing energy and excitement to your role every day.</p> </li></ul> <p>How your work impacts the organization</p> <p>The Client Experience (CE) division drives the service strategy for clients of Fidelity Clearing &amp; Custody Solutions ("FCCS"), which includes banks and broker dealers in the clearing space and registered investment advisors ("RIA"), professional asset managers, strategic acquirers, and retirement advisors and administrators in the custody space. CE provides clients with support of daily activities and overall business strategy in an effort to optimize their experience with Fidelity; in the areas of implementation support, technology services, deployment and client training, analysis and data processing, in addition to client management and service support.</p> <p>Please see the below pay rate for the work location of Rhode Island only: $22.00 per hour.</p> <p>Placement in the range will vary based on job responsibilities and scope, geographic location, candidate’s relevant experience, and other factors.</p> <p><strong>Dynamic Working</strong></p> <p>Fidelity’s hybrid working model blends the best of both onsite and offsite work experiences. Working onsite is important for our business strategy and our culture. We also value the benefits that working offsite offers associates. <strong>Most hybrid roles require associates to work onsite all business days of every other week in a Fidelity office.</strong></p> <p><strong>Company Overview</strong></p> <p>Fidelity TalentSource, formerly Veritude, is the in-house temporary staffing provider for Fidelity Investments, one of the largest and most diversified global financial services firms in the industry. We recruit individuals from a variety of backgrounds, including technology and customer service, to fill assignments across Fidelity’s U.S.-based regional and investor center locations. If you would like to experience Fidelity’s diverse and inclusive workplace while expanding your skills and developing your professional network, consider a role with Fidelity TalentSource.</p> <p>For information about working at Fidelity TalentSource, visit FTSJobs.com.</p> <p>Fidelity TalentSource will reasonably accommodate applicants with disabilities who need adjustments in order to complete the application or interview process. Please email us at <a href="mailto:HR@ftsjobs.com" target="_blank">HR@ftsjobs.com</a> if you would like to request an accommodation.</p> <p><strong>Information about Fidelity Investments</strong></p> <p>At Fidelity, we are focused on making our financial expertise broadly accessible and effective in helping people live the lives they want. We are a privately held company that places a high degree of value in creating and championing a work environment that attracts the best talent and reflects our commitment to our associates. We are proud of our diverse and inclusive workplace where we respect and value our associates for their unique perspectives and experiences.</p> <p>Fidelity Investments and Fidelity TalentSource are equal opportunity employers.</p>

Fidelity TalentSource

Transaction Processor

<h3>Job Description:</h3><p><strong>Vice President, Planning &amp; Execution</strong></p><p><strong>The Role</strong></p><p>The Vice President, Planning &amp; Execution within Service Delivery &amp; Operations will serve as a strategic leader responsible for connecting functional strategy to operational execution across Fidelity Charitable Services &amp; Operations teams. This leader will lead all aspects of planning, programs execution and delivery of complex initiatives that drive operational &amp; service excellence, improving client experience, and accelerating Fidelity Charitable transformation efforts.</p><p>Working closely with leaders and collaborators, this leader will ensure Service Delivery &amp; Operations initiatives are prioritized and planned. They will also ensure these initiatives are delivered with precision, transparency, and measurable business outcomes. The ideal candidate brings a proven track record of leading a strategy &amp; planning team with oversight over large-scale, cross-functional programs and building alignment across diverse partner groups in fast-paced, matrixed environments.</p><p><strong>Note: Fidelity is not providing immigration sponsorship for this position</strong></p><p><strong>The Expertise and Skills You Bring</strong></p><ul><li>Own the planning process across Service Delivery &amp; Operations to align functional objectives with Fidelity Charitable and broader enterprise priorities.</li><li>Translate functional strategy into clear operational plans, performance metrics, and success measures.</li><li>Lead all aspects of execution of functional initiatives that improve client and associate experiences, operational efficiency, minimize risk, and accelerate digital service capabilities</li><li>Drive accountability, risk management, and dependency coordination across teams to ensure timely, quality outcomes.</li><li>Implement, partnering with Quality Control and Risk functions, governance frameworks that balance agility with compliance and process controls</li><li>Partner with stakeholders across the Services and Operations function, Fidelity Charitable, and enterprise functions to ensure transparency, clarity, and alignment on fraud prevention efforts.</li><li>Provide streamlined executive presentations and synthesized performance reporting to support strategic decision-making.</li><li>Integrate operational readiness, compliance, and control considerations into initiative planning and delivery partnering with Portfolio Delivery.</li><li>Anticipate and mitigate risks while maintaining business continuity and client satisfaction.</li><li>Champion with other teams’ process optimization and continuous improvement initiatives to drive scalability and digital &amp; operational maturity.</li><li>Lead cross-functional associate communication and engagement strategies to ensure alignment, adoption, and momentum through sophisticated change.</li><li>Bachelor’s degree required; MBA or an advanced degree with equivalent experience preferred.</li><li>12+ years of progressive leadership experience in strategy, program management, or operations within large, complex organizations, preferably in financial services.</li><li>Proven success in leading transformation efforts and operational initiatives from strategy to execution.</li><li>Deep understanding of operational governance, risk, and planning frameworks within changing environments.</li><li>Exceptional executive verbal and written communication, relationship-building, and influencing skills.</li><li>Strong analytical and problem-solving capabilities with a focus on business value and measurable results.</li></ul><p><strong>The Team </strong></p><p>Fidelity Charitable is a public charity that sponsors the largest national donor-advised fund program. Since 1991, Fidelity Charitable has introduced tens of thousands of donors to the benefits — and increased charitable impact — of using a donor-advised fund to meet their philanthropic goals. Fidelity Charitable is governed by an independent Board of Trustees, which has hired Fidelity Investments as the service provider to the charity. Fidelity Investments provides all the charitable organization’s employees and supports all its functions: Program Development, Marketing, Service Delivery, Relationship Management, Finance, Technology, Risk and Compliance, and Fundraising.</p><h3>Certifications:</h3><h3>Category:</h3>Operations<p>Most roles at Fidelity are Hybrid, requiring associates to work onsite every other week (all business days, M-F) in a Fidelity office. This does not apply to Remote or fully Onsite roles.</p><p>Please be advised that Fidelity’s business is governed by the provisions of the Securities Exchange Act of 1934, the Investment Advisers Act of 1940, the Investment Company Act of 1940, ERISA, numerous state laws governing securities, investment and retirement-related financial activities and the rules and regulations of numerous self-regulatory organizations, including FINRA, among others. Those laws and regulations may restrict Fidelity from hiring and/or associating with individuals with certain Criminal Histories.</p>

Vice President, Planning and Execution

The&nbsp;Advanced Technician performs vehicle repair and maintenance as assigned in accordance with dealer and factory standards and builds Customer loyalty by developing trust and ensuring confidence in AutoNation as a care-giver for their vehicle safety and reliability.&nbsp; &nbsp;<h2>Who Would I Interact With?</h2><p><br>This position interacts daily with Customers, Service Advisors, other Technicians, Parts Associates, Cashiers, Sales Associates and Managers, just to name a few.&nbsp;</p><h2><br>What are the day-to-day responsibilities?</h2><ul><li><p>Performing vehicle repair and/or maintenance work as outlined on repair order with efficiency and accuracy, in accordance with dealership and factory standards to drive Customer loyalty.</p></li><li><p>Communicating with Parts Department and Service Advisors regularly to effectively manage production and Customer communication.&nbsp;</p></li><li><p>Diagnosing the cause of any malfunction and perform repair, if authorized by the Customer.</p></li><li><p>Conducting multi-point inspections to make appropriate recommendations to ensure safety and reliability of Customer vehicles.</p></li><li><p>Documenting work performed on each vehicle on the repair order.</p></li><li><p>Maintaining an inventory of normal Technician’s tools not normally inventoried by the Service department as “special tools.”&nbsp;</p></li><li><p>Keeping abreast of factory technical bulletins and participating in factory-sponsored training classes as appropriate.</p></li><li><p>Providing an exceptional customer experience to drive loyalty</p></li></ul><h2>&nbsp;<br>How will I know if I am successful?</h2><p>The performance of a Advanced Technician is measured by achieving:</p><ul><li><p>Targeted production</p></li><li><p>Targeted sales</p></li><li><p>Targeted Customer Satisfaction Index</p></li></ul><h2>&nbsp;<br>What are the requirements for this job</h2><ul><li><p>High School diploma or equivalent</p></li><li><p>2+ years experience as an automotive technician</p></li><li><p>Automotive technical training (varies based on store needs)</p></li><li><p>Attention to detail</p></li><li><p>Organization and follow-up skills</p></li><li><p>Valid in-state driver’s license and have and maintain an acceptable, safe driving record</p></li></ul><h2>&nbsp;<br>What are the opportunities for career growth?</h2><p>Our Associates have many choices for career growth and development after success in a Service Technician role.&nbsp; Opportunities may include:</p><ul><li><p>Master-Certified Technician</p></li><li><p>Service Advisor</p></li><li><p>Service Management</p></li></ul><h2>Exciting Benefits and Perks Await You:</h2><ul><li><p>Competitive compensation and 401k matching</p></li><li><p>Enjoy a healthy work-life balance with insurance plans (health, dental, vision) and maternity benefits.</p></li><li><p>Associate purchase and discount programs for new and pre-owned vehicles, services, parts, collision, accessories, and AutoGear</p></li><li><p>Access amazing deals and discounts through YouDecide, a website with offers from top providers and retailers</p></li><li><p>Join our DRVPNK mission to raise and donate millions of dollars to cancer research and treatment, partnering with cancer charities nationwide</p></li></ul><p>AutoNation is one of the largest automotive retailers in the United States, offering innovative products, exceptional services, and comprehensive solutions, empowering our customers to make the best decisions for their needs. With a network of dealerships nationwide strengthened by a recognized brand, we offer a wide variety of new and used vehicles, customer financing, parts, and provide expert maintenance and repair services. Through DRV PNK, we have raised over $40 million for cancer-related causes, demonstrating our commitment to making a positive difference in the lives of our Associates, Customers, and the communities we serve.<br>&nbsp;</p><p>AutoNation is committed to creating a diverse, equitable, and inclusive environment in our workplace and the services we provide. We welcome candidates from all backgrounds who are passionate about making a positive impact. Even if you do not meet every requirement, we encourage you to apply. Join our team and help us foster a culture of belonging while contributing to our revolutionary work in the automotive industry. We value innovation, teamwork, and a commitment to making a positive impact in the world.</p>

Automotive Technician| AutoNation USA Denton|| Up to $30/Flag

<h3>Job Description:</h3><h3><strong>Manager, Account Lifecycle</strong> </h3><p><strong>Note: Fidelity is not providing immigration sponsorship for this position</strong></p><p><strong>The Role </strong></p><p>The primary mission of the Investment Operations team is helping people, help people. We are looking for dynamic and customer-focused Leader to lead our Advisor Firm Implementation and Pooled Income Fund. The manager is accountable for firm-level support activities, including onboarding new firm relationships, leading ongoing firm-level account changes, entity changes, and coordinating with internal partners to ensure seamless integration across systems and processes. Additionally, they lead the program aspects of the Pooled Income Fund program, coordinating the full lifecycle (account maintenance, client statements, asset distributions, and vendor management for PGCalc). This leader ensures operational excellence, program continuity, risk mitigation, and a consistently high-quality client experience across all components of the service.</p><p>The ideal candidate is a strategic problem solver and people leader who thrives in complex environments. They complete work precisely and foster positive relationships across technology, operations, compliance, client experience, and product teams.</p><ul><li>Lead onboarding for new firms, ensuring seamless integration into operational models, data flows, and service expectations</li><li>Handle firm account changes, including mergers, acquisitions, restructures, and affiliation updates</li><li>Establish routines to strengthen firm-level relationships and ensure a consistent, engaged partnership experience</li><li>Drive entity change projects and processes with cross-business units partners</li><li>Lead the end-to-end PIF program management related to client account maintenance, client statements, distributions, and vendor interactions</li><li>Lead all aspects of operational workflows, service quality, and risk controls across the full client lifecycle</li><li>Establish and maintain service-level frameworks, including important metrics, SLAs, escalation paths, and governance routines</li><li>Drive continuous improvement initiatives to enhance efficiency, reduce complexity, and strengthen operational stability</li><li>Partner with RPA and technology teams to define business requirements, prioritize enhancements, and support delivery of system updates</li><li>Serve as the business owner for PGCalc processes and associated vendor relationships</li><li>Ensure data completeness, integrity, and compliance with regulatory and contractual requirements</li><li>Lead vendor performance, contracts, and regular reviews; partner on roadmap items and issue resolution</li><li>Partner with internal teams—including Technology, Compliance, Product, Risk, Service, and Client Experience—to coordinate delivery, handle customer concerns, and resolve complex issues</li><li>Represent PIF and Firm Support in strategic forums, governance meetings, and firmwide initiatives</li><li>Influence senior leadership with data-driven insights and thoughtful recommendations</li><li>Lead, coach, and develop a team of analysts to deliver high-quality support</li><li>Build an environment centered on accountability, collaboration, and continuous improvement</li><li>Ensure team members have clear development plans and are cross-trained to strengthen resiliency and capacity</li></ul><h3><strong>The Expertise and Skills You Bring:</strong></h3><ul><li>You approach every situation with a customer first perspective</li><li>Bachelor’s degree in Business, Management, or a related field is preferred)</li><li>5–7+ years of experience in program management, operations, client services, or related financial services</li><li>Demonstrated leadership experience managing people and driving cross-functional initiatives</li><li>Strong understanding of client account maintenance processes, statements, or client reporting workflows</li><li>Experience managing vendors and operational dependencies</li><li>Ability to interpret data, identify trends, and drive disciplined execution through metrics and controls</li><li>Excellent communication, key partner management, and problem-solving skills</li><li>Background managing firm-level onboarding or relationship support</li><li>Comfort working with complex systems and transformation initiatives</li><li>Advanced project management skills, with experience in XTRAC, Salesforce, Archer, Jira, and other customer account tools</li></ul><h3><strong>The Team</strong></h3><p>Fidelity Charitable is a public charity that sponsors the largest national donor-advised fund program. Since 1991, Fidelity Charitable has introduced tens of thousands of donors to the benefits — and increased charitable impact — of using a donor-advised fund to meet their philanthropic goals. Fidelity Charitable is governed by an independent Board of Trustees, which has hired Fidelity Investments as the service provider to the charity. Fidelity Investments provides all the charitable organization’s employees and supports all its functions: Program Development, Marketing, Service Delivery, Relationship Management, Finance, Technology, Risk and Compliance, and Fundraising.</p><h3>Certifications:</h3><h3>Category:</h3>Operations<p>Most roles at Fidelity are Hybrid, requiring associates to work onsite every other week (all business days, M-F) in a Fidelity office. This does not apply to Remote or fully Onsite roles.</p><p>Please be advised that Fidelity’s business is governed by the provisions of the Securities Exchange Act of 1934, the Investment Advisers Act of 1940, the Investment Company Act of 1940, ERISA, numerous state laws governing securities, investment and retirement-related financial activities and the rules and regulations of numerous self-regulatory organizations, including FINRA, among others. Those laws and regulations may restrict Fidelity from hiring and/or associating with individuals with certain Criminal Histories.</p>

Manager, Account Lifecycle

<h3>Job Description:</h3><p><strong>The Role</strong></p><p>Do you enjoy data, problem solving, process improvement and knowing how things work? Do you have a curiosity about data and investment management operations? If you’re a collaborative and analytically minded problem solver who wants to work at the crossroads of data quality, governance, analytics, and business operations then we want you to join our team.</p><p>As a Senior Manager in Data Strategy &amp; Governance, you’ll play a critical role in ensuring that data across Fidelity Fund and Investment Operations (FFIO) is understood, trusted, and accessible, enabling high-quality reporting solutions. Collaborate with FFIO, Asset Management (AM), and FFIO Technology to improve data governance, expand the data catalog, and modernize reporting with OBI and Power BI.</p><p>Some of the key things you will do in this role are:</p><ul><li>Partner with Technology and AM Data Governance resources to define and implement a Data Catalog strategy.</li><li>Collaborate with data owners, stewards, and subject matter experts to improve and maintain data taxonomy and business glossaries.</li><li>Develop and deliver educational materials and training to improve associates’ understanding of the data environment.</li><li>Advance FFIO’s reporting strategy by improving usability and scalability while ensuring compliance with data policies and governance standards.</li><li>Proactively engage with service line managers, enterprise cybersecurity and other parties to implement access profiles and entitlements that support appropriate data access controls.</li></ul><p><strong>The Expertise and Skills You Bring </strong></p><ul><li>Bachelor's, Master’s degree or equivalent experience with a focus in Finance, Data Analysis or Data Visualization</li><li>8+ years of experience in Financial Services, Data Governance, or Business Intelligence.</li><li>3+ years of experience with data analysis or data management</li><li>Experience with Power BI, OBIEE, or data catalog tools preferred.</li><li>Solid grasp of Data Governance, Data Management, Data Architecture, Data Modeling, Data Warehousing, and Business Intelligence concepts, including Master Data Management.</li><li>Strong expertise in data visualization, reporting frameworks, BI architecture, and experience with tools such as Power BI and OBIEE.</li><li>Familiarity with Agile delivery methodologies and ability to navigate sophisticated organizations, removing roadblocks and driving collaboration across business and technology teams.</li><li>Excellent communication, stakeholder management, and business writing skills, with the ability to develop educational materials that improve data literacy.</li><li>Strategic approach focused on continuous improvement and innovation, with validated ability to lead and influence across diverse teams.</li><li>Experience with or skills for managing data cataloging and collaboration tools (e.g., Informatica Analyst, Informatica Enterprise Data Catalog, Collibra, Mind Manager, SharePoint).</li></ul><p><strong>Note: Fidelity will not provide immigration sponsorship for this position. </strong></p><p>The <strong>Team</strong></p><p>The FFIO Data Strategy &amp; Governance team is part of Fidelity Fund and Investment Operations (FFIO). FFIO provides accounting and investment management support services for Fidelity mutual funds and other retail and institutional investment products.</p><p>The FFIO Data Strategy &amp; Governance group is dedicated to data and emphasizes three specific areas.</p><ul><li>Manage the <strong>FFIO Data Governance</strong> Program. The program is in partnership with Asset Management and aligned with the enterprise Data Management Council to deliver on program goals that will ensure that data is understood, trusted, and becomes easier to access, use, and shared.</li><li>Engage with the <strong>FFIO Data Strategy</strong>, which aims to define comprehensive, high-quality data solutions to eliminate data redundancy, drive scale and create a dynamic data environment.</li><li>Enable <strong>Business Intelligence &amp; Analytics</strong> via OBIEE and Power BI. Developing OBIEE solutions through Inquiry Workbench on FFIO-owned subject areas of data for FFIO, AM and other Fidelity Associates. While supporting a robust, scalable, governed Power BI framework for FFIO.</li></ul><h3>Certifications:</h3><h3>Category:</h3>Investment Operations<p>Most roles at Fidelity are Hybrid, requiring associates to work onsite every other week (all business days, M-F) in a Fidelity office. This does not apply to Remote or fully Onsite roles.</p><p>Please be advised that Fidelity’s business is governed by the provisions of the Securities Exchange Act of 1934, the Investment Advisers Act of 1940, the Investment Company Act of 1940, ERISA, numerous state laws governing securities, investment and retirement-related financial activities and the rules and regulations of numerous self-regulatory organizations, including FINRA, among others. Those laws and regulations may restrict Fidelity from hiring and/or associating with individuals with certain Criminal Histories.</p>

34 Pharmacy / Pharmaceutical Jobs in Frisco, TX, USA