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The AutoNation Experienced Sales Associate is responsible for selling new and used vehicles at gross profit, customer satisfaction and volume standards expected by America’s Largest Automotive Retailer.<h2>What are the requirements?</h2><ul><li>Proven ability to provide an exceptional customer experience</li><li>Drive to set targeted personal income goals consistent with AutoNation’s standards of productivity</li><li>Over 1 year automotive sales experience</li><li>Proven ability to exceed established automotive sales and customer service goals</li><li>Excellent communication, consultative, interpersonal and organizational skills</li><li>The willingness to follow up, and follow-up again, with customers</li><li>Valid in-state driver’s license and an acceptable, safe driving record</li><li>High school diploma or equivalent</li></ul><h2>&nbsp; Why should I work for AutoNation?</h2><ul><li>You want to work for a car dealer that has a strong moral compass and treats all its associates with respect</li><li>You’ll be empowered with the tools needed to support our customers’ needs and realize your earning potential. What tools? How’s a best-in-class CRM, state-of-the-art equity mining tools to help you uncover better sales leads, preferred relationships with over 30 lenders to get your customers financed and access to a national inventory of over 100,000 new and pre-owned vehicles so you can always find the perfect match for your customer.</li><li>We represent 36 brands in 16 states, so there’s always opportunity to grow your career as a Sales Associate and beyond. Join AutoNation and accelerate as far and fast as your talent and our support can take you.</li><li>How will I be paid? Will I receive training?</li><li>As an Experienced Sales Associate, you’re able to start working on our competitive commission pay plan right away!</li><li>Throughout your career, we’ll provide you with the hands-on, digital and classroom training you need grow and advance while also empowering you to build&nbsp;your book of business and close deals like the expert you already are.</li></ul><h2>Exciting Benefits and Perks Await You:</h2><ul><li>Competitive compensation and 401k matching</li><li>Enjoy a healthy work-life balance with insurance plans (health, dental, vision) and maternity benefits.</li><li>Associate purchase and discount programs for new and pre-owned vehicles, services, parts, collision, accessories, and AutoGear</li><li>Access amazing deals and discounts through YouDecide, a website with offers from top providers and retailers</li><li>Join our DRVPNK mission to raise and donate millions of dollars to cancer research and treatment, partnering with cancer charities nationwide</li></ul>AutoNation is one of the largest automotive retailers in the United States, offering innovative products, exceptional services, and comprehensive solutions, empowering our customers to make the best decisions for their needs. With a network of dealerships nationwide strengthened by a recognized brand, we offer a wide variety of new and used vehicles, customer financing, parts, and provide expert maintenance and repair services. Through DRV PNK, we have raised over $40 million for cancer-related causes, demonstrating our commitment to making a positive difference in the lives of our Associates, Customers, and the communities we serve. &nbsp;AutoNation is committed to creating a diverse, equitable, and inclusive environment in our workplace and the services we provide. We welcome candidates from all backgrounds who are passionate about making a positive impact. Even if you do not meet every requirement, we encourage you to apply. Join our team and help us foster a culture of belonging while contributing to our revolutionary work in the automotive industry. We value innovation, teamwork, and a commitment to making a positive impact in the world.

AutoNation

Sales Consultant — Audi Hilton Head

AutoNation is one of the largest automotive retailers in the United States, offering innovative products, exceptional services, and comprehensive solutions, empowering our customers to make the best decisions for their needs. With a network of dealerships nationwide strengthened by a recognized brand, we offer a wide variety of new and used vehicles, customer financing, parts, and provide expert maintenance and repair services. Through DRV PNK, we have raised over $40 million for cancer-related causes, demonstrating our commitment to making a positive difference in the lives of our Associates, Customers, and the communities we serve. So what do you say? Are you ready to be part of something big?Here at AutoNation Honda O'Hare, as a Service Advisor, you’ll be part of a nationwide team servicing 20,000 cars a day&nbsp;and building customer loyalty that spans generations. Along with your communication skills and automotive knowledge, you’ll utilize&nbsp;leading-edge technology to uncover selling opportunities that keep drivers safe in their vehicles.<h2>Position Overview</h2> Working in our state of the art service departments, the Service Advisor acts as the go-between for Service Technicians and customers. In this position, you’ll be able to get out from behind the desk and play an active role in the service lane. AutoNation will look to you to explain the Service Technician’s recommendations to the customer in easy-to-understand language – and suggest up-sell opportunities to keep the customer’s vehicle safe.<h2> What Will I Do Every Day?</h2><ul><li>Set, confirm and prepare for appointments with customers so they can have a great service experience</li><li>Meet or exceed targeted sales goals &amp; the targeted customer satisfaction index</li><li>Greet customers in a friendly manner when they arrive</li><li>Determine vehicle needs based on customer information and a vehicle walk-around, inspections and test drives</li><li>Use a consultative selling process to assist customers in planning for ongoing required maintenance of their vehicle</li><li>Produce repair orders for customers, including cost and time estimates, with full transparency</li><li>Communicate frequently with technicians and parts associates to ensure timely completion of work</li><li>Follow up with customers on the status of their vehicle, based on how the customer wants to be informed</li><li>Follow up with customers to ensure satisfaction</li><li>Gain superior product knowledge to effectively help customers</li><li>Provide an exceptional customer experience to drive loyalty</li></ul><h2>&nbsp; What are the requirements for this job?</h2><ul><li>High school diploma or equivalent</li><li>Proven ability to provide an exceptional customer experience</li><li>Ability to set and achieve targeted goals</li><li>Prior sales experience preferred but not required</li><li>Demonstrated communication, consultative, interpersonal and organizational skills</li><li>The willingness to follow up with customers</li><li>Experience and desire to work with technology</li><li>Valid in-state driver’s license and an acceptable, safe driving record</li></ul>The position is commission based. The average compensation for this position is from $5,500-$11,000 per month<h2>Exciting Benefits and Perks Await You:</h2><ul><li>Competitive compensation and 401k matching</li><li>Enjoy a healthy work-life balance with insurance plans (health, dental, vision) and maternity benefits.</li><li>Associate purchase and discount programs for new and pre-owned vehicles, services, parts, collision, accessories, and AutoGear</li><li>Access amazing deals and discounts through YouDecide, a website with offers from top providers and retailers</li><li>Join our DRVPNK mission to raise and donate millions of dollars to cancer research and treatment, partnering with cancer charities nationwide</li></ul>AutoNation is committed to creating a diverse, equitable, and inclusive environment in our workplace and the services we provide. We welcome candidates from all backgrounds who are passionate about making a positive impact. Even if you do not meet every requirement, we encourage you to apply. Join our team and help us foster a culture of belonging while contributing to our revolutionary work in the automotive industry. We value innovation, teamwork, and a commitment to making a positive impact in the world.

Service Advisor AutoNation Honda O'Hare

AutoNation is one of the largest automotive retailers in the United States, offering innovative products, exceptional services, and comprehensive solutions, empowering our customers to make the best decisions for their needs. With a network of dealerships nationwide strengthened by a recognized brand, we offer a wide variety of new and used vehicles, customer financing, parts, and provide expert maintenance and repair services. Through DRV PNK, we have raised over $40 million for cancer-related causes, demonstrating our commitment to making a positive difference in the lives of our Associates, Customers, and the communities we serve. So what do you say? Are you ready to be part of something big?The Flex Automotive Technician is a hybrid role that supports both in-shop repair operations and mobile service delivery. This position is ideal for a technician who thrives in a dynamic work environment—whether performing repairs inside the service center or traveling to customer locations. The Flex-Tech plays a critical role in delivering safe, reliable, and timely repairs while representing AutoNation's commitment to quality service and customer satisfaction.Repair &amp; Maintenance:<ul><li>Perform vehicle repairs and maintenance as outlined on repair orders with efficiency and accuracy, following dealership and manufacturer standards.</li><li>Diagnose and assess vehicles in both shop and field settings to determine appropriate repair solutions.</li><li>Complete multi-point inspections to recommend repairs ensuring safety and reliability.</li><li>Provide labor and time estimates for additional repairs, and document all work performed.</li></ul>Mobile Service Execution:<ul><li>Travel to customer homes, offices, and designated locations to perform mobile repairs using a company-provided van and tools.</li><li>Maintain a clean, organized, and fully stocked mobile service van, ensuring readiness for all scheduled and unscheduled jobs.</li><li>Assess job scope on-site and determine whether work should be completed on location or sublet to a partner facility.</li></ul>Customer Experience &amp; Communication:<ul><li>Communicate clearly with customers, service advisors, and parts departments regarding job status, diagnostics, and service timelines.</li><li>Deliver exceptional customer service while representing AutoNation in mobile and in-shop settings.</li><li>Promote trust and confidence by ensuring all vehicles are safe and repairs are completed to the highest standards.</li></ul>Team Collaboration &amp; Compliance:<ul><li>Collaborate with shop technicians, dispatch, and service support teams to ensure efficient workflows.</li><li>Follow all safety protocols and DOT/FMCSA regulations during mobile operations.</li><li>Maintain knowledge of technical bulletins, factory updates, and complete manufacturer training as required.</li></ul> Qualifications:<ul><li>High school diploma or equivalent required.</li><li>2+ years of recent professional automotive repair experience.</li><li>ASE certifications and/or technical school education preferred.</li><li>Strong diagnostic and mechanical repair skills.</li><li>Valid in-state driver’s license with a clean driving record.</li><li>Ability to lift up to 50 pounds and remain in a stationary position for extended periods.</li><li>Strong attention to detail, organization, and customer service mindset.</li><li>English proficiency required; Spanish is a plus.</li><li>Must meet all DOT/FMCSA requirements, including passing a physical and medical certification.</li></ul> Additional Responsibilities: Perform other duties and tasks as assigned by the Service Operations and Parts Manager<h2>Exciting Benefits and Perks Await You:</h2><ul><li>Competitive compensation and 401k matching</li><li>Enjoy a healthy work-life balance with insurance plans (health, dental, vision) and maternity benefits.</li><li>Associate purchase and discount programs for new and pre-owned vehicles, services, parts, collision, accessories, and AutoGear</li><li>Access amazing deals and discounts through YouDecide, a website with offers from top providers and retailers</li><li>Join our DRVPNK mission to raise and donate millions of dollars to cancer research and treatment, partnering with cancer charities nationwide</li></ul>AutoNation is committed to creating a diverse, equitable, and inclusive environment in our workplace and the services we provide. We welcome candidates from all backgrounds who are passionate about making a positive impact. Even if you do not meet every requirement, we encourage you to apply. Join our team and help us foster a culture of belonging while contributing to our revolutionary work in the automotive industry. We value innovation, teamwork, and a commitment to making a positive impact in the world.

Flex Automotive Technician | Dealership & Mobile Technician

ResponsibilitiesHowmet Fastening Systems (HFS) is seeking a Customer Support Supervisor for our North American manufacturing sites. This position will be based in our Torrance California location. This role is responsible for supporting the HFS Commercial team and Manufacturing Sites related to Customer Support and Sales/Marketing activities. The Customer Support Supervisor oversees, leads, and trains the Customer Support Team to maintain the highest level of customer satisfaction; investigates and solves product and service complaints; acts as an information resource to the Outside Sales and Product Management teams.Roles and Responsibilities<ul><li>Provide leadership, guidance, and support to the Customer Support Team to ensure the highest level of customer satisfaction in support of business for all North American HFS Manufacturing Sites and customers.</li><li>Responsible for training and motivating the Customer Support Team, monitoring their performance, resolving customer complaints, and developing and implementing Customer Support policies and procedures.</li><li>Responsible for management of assigned strategic customers in North America, South America, Latin America, Japan, and certain European accounts.</li><li>Supervise and manage Customer Support Representative, meet with Customer Support Representatives to review employee and department issues, conduct Employee Performance Reviews and Goal Setting.</li><li>Support Business Process updates/changes for Howmet Business Systems relating to Customer Support.</li><li>Coordinate with Site Quality and support Audits at all sites – BSI, AS9100, etc.</li><li>Coordinate with Site Management on-site requests for reschedules and handle elevation of delivery issues, customer complaints, and line stoppages.</li><li>Review pending/unprocessed orders weekly and take actions to progress processing or rejecting them.</li><li>Review and recommend approval or denial of all customer cancellation requests.</li><li>Audit Customer Support quote approvals, update Skills Matrix, manage team career progression.</li><li>Review and coordinate all incoming customer forms requiring Management approvals.</li><li>Maintain and update customer Certification and Fee Charges matrix.</li><li>Participate in customer calls &amp; meetings and visit customers periodically as needed and as required by Commercial Leadership.</li><li>Ensure that all work activities are performed in accordance with established safety and environmental standards.</li></ul>QualificationsBasic Qualifications:<ul><li>Bachelor's degree and +5 years of experience in aerospace and/or manufacturing environment OR 10+ years of experience in aerospace and/or manufacturing environment.</li><li>+2 years of experience leading a team.</li><li>Employee must be legally authorized to work in the United States. Verification of employment eligibility will be required at the time of hire. Visa sponsorship is not available for this position.</li><li>This position is subject to the International Traffic in Arms Regulations (ITAR) which requires U.S. person status. ITAR defines U.S. person as an U.S. Citizen, U.S. Permanent Resident (i.e. 'Green Card Holder'), Political Asylee, or Refugee.</li></ul>Preferred Skills &amp; Qualifications:&nbsp;<ul><li>Prior experience in Customer Support Supervision and Business Analysis is preferred.&nbsp;</li><li>Strong Aerospace Industry knowledge and experience desired.</li><li>Strong written and verbal communication skills for interacting with various stakeholders.</li><li>Advanced mathematical and statistical analysis skills with ability to analyze data and performance trends.</li><li>Advance level of Microsoft Office Suite of Applications, especially Excel and PowerPoint.</li><li>Ability to function independently, take general directions and implement and execute a plan of action.</li><li>Comfortable functioning well in a high-paced environment under tight deadlines and balancing multiple competing priorities.</li><li>Comfortable presenting and participating in discussions within a high-level management environment.</li><li>Understanding of accounting principles, profit, loss, standard costing, direct variable costing, cash flow, net present value analysis.</li><li>Project Management experience in managing and overseeing multiple projects at a time.</li></ul>Additional NotesThis role is crucial for ensuring that the Customer Support team is provided with the essential data, analysis, tools, and supervisory guidance needed to competitively price and effectively market our aerospace fastening systems to meet both our customers’ needs and HFS’ business needs.Benefits/Salary:The position includes competitive wages and a comprehensive benefits package available day one of hire, including health insurance (medical, dental, vision), excellent 401k matching program, paid holidays and vacation. Howmet Aerospace curates a strong working environment through opportunities for career progression, community engagement activities, and flexible schedules contingent upon role and location. The salary range for this position is $95-115k.&nbsp;About us﻿Howmet Aerospace Inc. (NYSE: HWM), headquartered in Pittsburgh, Pennsylvania, is a leading global provider of advanced engineered solutions for the aerospace and transportation industries. Our primary businesses focus on jet engine components, aerospace fastening systems, titanium structural parts and forged wheels. With $7.4 Billion in revenue in 2024, our products play a crucial role in enabling fuel efficiency and lightweighting, contributing to our customers’ success and making a positive impact on the world. To learn more about the way Howmet Aerospace Inc. is advancing the sustainability of our customers, markets, and communities where we operate, review the 2024 Environmental Social and Governance report at&nbsp;<a href="https://www.howmet.com/esg-report/" target="_blank">www.howmet.com/esg-report</a>. Follow: <a href="https://www.linkedin.com/company/howmet-aerospace" target="_blank">LinkedIn</a>, <a href="https://twitter.com/howmetaerospace" target="_blank">Twitter</a>, <a href="https://www.instagram.com/howmetaerospace/" target="_blank">Instagram</a>, <a href="https://www.facebook.com/Howmetaerospace/" target="_blank">Facebook</a>, and <a href="https://www.youtube.com/howmetaerospace" target="_blank">YouTube</a>. Equal Opportunity Employer: Howmet is proud to be an Equal Employment Opportunity employer. We are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or other applicable legally protected characteristics. If you need assistance to complete your application due to a disability, please email&nbsp;<a href="mailto:TalentAcquisitionCoE_Howmet@howmet.com" target="_blank">TalentAcquisitionCoE_Howmet@howmet.com</a>

Howmet Aerospace

Customer Support Supervisor

Commitment to MissionThis job carries with it the obligation to uphold the Mission of Lone Star College (LSC) in carrying out the duties of the position. A commitment to positive interpersonal behaviors, professional communication, integrity, leadership, stewardship, respect and accountability to LSC students and employees is essential.Cultural Beliefs<ul><li>One LSC</li><li>Student Focused</li><li>Own It</li><li>Foster Belonging</li><li>Cultivate Community</li><li>Choose Learning</li></ul>The Chronicle of Higher Education's "Great Colleges to Work For®" is designed to recognize colleges that have been successful in creating great workplaces and to further research and understanding of the factors, dynamics and influences that have the most impact on organizational culture at higher education institutions.Lone Star College has been recognized in multiple categories.Campus Marketing StatementLone Star College-System Office, University ParkLone Star College offers high-quality, low-cost academic transfer and career training education to 80,000+ students each semester. LSC has been named a 2023 Great Colleges to Work For® institution by the Chronicle of Higher Education. LSC consists of eight colleges, seven centers, eight Workforce Centers of Excellence and Lone Star Corporate College.Lone Star College-System Office employees are based at one of two System Office locations; The Woodlands and University Park. Both are the site for multiple administrative departments and system-wide training programs.Location address is 20515 SH 249 (SH 249 and Louetta Road) Houston, Texas 77070-2607.Job DescriptionPURPOSE AND SCOPE:The Manager, Business Operations, EVC Operations, is to provide business operations support to the Chief Business Officer. Assisting with budget management, budget planning, and financial analysis. The position is responsible for directing all activities related to business operations, including interfacing with a variety of LSC departments. Requires a detail-oriented, strong, analytical mind that can exercise good judgment and independent discretion in all matters but especially handling sensitive and confidential materials. This role works collaboratively across LSC campuses to partner on various special projects, evaluate business strategies, recommend process improvement, and implement best practices in standard operating procedures (SOPs) across functional units.&nbsp;ESSENTIAL JOB FUNCTIONS:<ul><li>Manages and supervises full-time and/or part-time staff. Preparing and setting deadlines to ensure efficiency workflow through training, modeling, and supervision.</li><li>Monitor cost expense and budgets and providing input with budget recommendations for annual division budget development plan</li><li>Assist the Chief Business Officer in managing the annual budget development processes, including annual operational and capital budgets</li><li>Evaluates and interprets financial and operational data to support decision-making, improve reporting accuracy, and identify trends or areas for improvement.</li><li>Develop financial forecasts by analyzing historical data and institutional goals to guide budgeting and long-term planning efforts.</li><li>Monitors budget variances and perform analysis to ensure financial efficiency, identifies discrepancies, and recommends appropriate actions.</li><li>Applies strategic thinking and problem-solving skills to evaluate complex operational and financial challenges, propose solutions, and implement improvements aligned with institutional priorities.</li><li>Identify opportunities for process improvement and Standard Operating Procedures (SOPs) to promote efficiency, consistency, and compliance across business operations.</li><li>Prepares detailed financial and operational reports, dashboards, and performance metrics to support executive decision-making and continuous improvement initiatives.</li><li>Assists with internal and external audit preparation by ensuring adherence to applicable regulations, policies, and procedures, and by providing accurate supporting documentation.</li><li>Complies with local, state, and federal regulations, as well as audit compliance with LSC policies and procedures</li><li>Responsible for other reasonable related duties as assigned</li></ul>KNOWLEDGE, SKILLS, AND ABILITIES:<ul><li>Knowledge of purchasing, budgeting, financial administration and reporting, and planning</li><li>Expert analytical skills and strong business acumen, and strategic thinking skills</li><li>Comprehensive computer technology skills to include Microsoft Office, PeopleSoft, performing complex queries, and constructing and running reports</li><li>Expert analytical skills and strong business acumen, and strategic thinking skills</li><li>Excellent supervisory skills and ability to work collaboratively and independently</li><li>A thorough knowledge and understanding of educational institutions and how financial decisions and policies impact student operations and instructional areas</li><li>Detail-oriented with the ability to manage multiple tasks in a deadline-driven environment</li><li>Strong sense of urgency and timely, results-oriented</li></ul>PHYSICAL ABILITIES:The work is sedentary. Typically, the employee sits comfortably to do the work. However, there may be some walking; standing; bending; carrying of light items, such as papers, books, or small parts; or driving an automobile. No special physical demands are required to perform the work.WORK SCHEDULE AND CONDITIONS:<ul><li>Equipment used includes, PC workstation running on a LAN in a Microsoft Windows environment, calculator, phone, and other general office equipment</li><li>Interface with internal and external contacts as needed to carry out the functions of the position</li><li>Work is performed in a climate-controlled office with minimal exposure to safety hazards</li><li>May regularly travel to different LSC locations</li><li>May be fully reassigned to other LSC locations as necessary</li><li>May need to work weekends and untraditional hours if necessary</li></ul>REQUIRED QUALIFICATIONS:<ul><li>Bachelor's degree and at least 3 years of related experience, or an equivalent combination of education and experience</li></ul>PREFERRED QUALIFICATIONS:<ul><li>Bachelor's degree in Accounting, Business, Finance, or a related field</li><li>Experience using PeopleSoft</li></ul>SalaryHiring salary range is $58,625-$67,419Lone Star College provides a hiring salary range for all posted full-time non-faculty positions. Where your salary offer would fall in that range is determined by your related experience and education. Should you receive an offer of employment from Lone Star College, the resume submitted in the application process will be utilized to calculate your salary offer. The information outlined below will provide the Office of Human Resources everything needed to determine an accurate starting salary.Your resume should provide a complete picture of your work experience. The resume should include the following information for each position listed:<ul><li>Length of time (specific months and years) of employment</li><li>If the position was full time or part time</li><li>If the position was paid or unpaid</li><li>Level of degree completed including date earned.</li><li>Unofficial transcript for highest earned degree</li></ul>Additionally, any certifications listed as required or preferred in the Lone Star College job description should be included in the resume submitted.Benefits Marketing StatementBy joining our top-notch institution, you will enjoy being a part of an organization that offers a supportive, collegial work environment and excellent work/life balance. This includes a full comprehensive and competitive benefits package, a generous number of paid holidays and vacation days, wellness programs, tuition waiver, professional development opportunities and more.Special InstructionsGo to the Job Search page, click on ‘My Activities’ at the top of the page. Under My Cover Letters and Attachments you will click on ‘Add Attachment.’ Please be sure to put the Job ID# in the title once you name your file for cover letters only, unless you attached your cover letter with your resume.If you are applying for an Instructional position (i.e. Faculty, Adjunct Faculty, Instructor), please ensure you include the following to be considered: Resume/CV, Cover Letter, Teaching Philosophy, and unofficial transcripts. You must limit your file name for any attachment to 40 characters or less.How to ApplyALL APPLICANTS MUST APPLY ONLINE ONLYWe will not accept application material received via fax, email, mail, or hand delivered.Postings for part-time and adjunct positions are active for the academic year. By selecting the option to receive notifications on your profile, you will begin receiving electronic communication regarding new opportunities with Lone Star College (LSC).If selected for an interview, a recruiter will contact you by phone, or email to schedule an interview.Lone Star College participates in the E-Verify program, under which Lone Star College provides the federal government with information from each new employee's Form I-9 to confirm that the employee is authorized to work in the United States.More information on the E-Verify program is available at <a href="http://www.dhs.gov/E-Verify" target="_blank">www.dhs.gov/E-Verify</a>.Lone Star College is an EEO Employer. All positions are subject to a criminal background check.

Manager, Business Operations, EVC Operations

<h3>Job Description:</h3>The RoleThe Manager, Global Product &amp; Markets Information will be part of an emerging team that is focused on helping our global trading desk navigate the complexities of operating in international markets as US based investors. The Manager will impact the redesign and improvement of the group.<ul><li>Provide market information to trading desks so they can execute transactions effectively.</li><li>Keep Fidelity informed and advised of all upcoming impacting market and regulatory changes in the region that would impact our overall operation.</li><li>Manage relationships externally with custodian banks and internally across legal, compliance, operations, various product groups, and trading desks.</li><li>Deliver projects to internal collaborators using agile frameworks whenever feasible and suitable.</li><li>Perform detailed data analysis that will enable informed decision making.</li></ul>The Expertise &amp; Skills You Bring<ul><li>Bachelor’s degree or equivalent in a business-related field.</li><li>Any professional qualifications such as Six-Sigma or Agile are a distinct advantage.</li><li>2-3 years of Team Lead / management experience in financial services, with demonstrated ability to manage relationships externally with custodian banks and internally across legal, compliance, operations, various product groups, and trading desks.</li><li>3-4 years of experience of operational controls, procedures and governance standards a requirement.</li><li>Project management experience using agile frameworks when possible and suitable.</li><li>Advanced analytical skills </li><li>Working knowledge of market opening requirements in a domestic and international setting a distinct advantage.</li><li>Ability to navigating problem resolution in the full trade lifecycle including understanding fund structure components affecting the transaction.</li><li>Note: Fidelity will not provide immigration sponsorship for this position. </li></ul>The TeamThe Global Product &amp; Markets Information (GPMI) team is part of the Fidelity Fund &amp; Investment Operations group. Global Product &amp; Markets Information’s mission is to facilitate information flow regarding our funds and clients to ensure trading readiness across complex products and international markets, by ensuring our banking relationships are ready to operationally support Fidelity Investments.<h3>Certifications:</h3><h3>Category:</h3>OperationsMost roles at Fidelity are Hybrid, requiring associates to work onsite every other week (all business days, M-F) in a Fidelity office. This does not apply to Remote or fully Onsite roles.Please be advised that Fidelity’s business is governed by the provisions of the Securities Exchange Act of 1934, the Investment Advisers Act of 1940, the Investment Company Act of 1940, ERISA, numerous state laws governing securities, investment and retirement-related financial activities and the rules and regulations of numerous self-regulatory organizations, including FINRA, among others. Those laws and regulations may restrict Fidelity from hiring and/or associating with individuals with certain Criminal Histories.

Fidelity Investments

Manager, Global Markets Operations

<h3>Job Description:</h3>The Expertise we are Looking For<ul><li>4 year degree in related major</li><li>Experience in brokerage/finance/banking preferred</li><li>Sense of urgency and prioritization of work a must</li><li>Communication and influence skills</li><li>Must have impeccable work ethic and time management skills</li><li>Fast learning and retention skills with the initiative/drive to proactively become a subject matter expert. </li></ul>The Purpose of Your RoleThe Reconciliation Representative II position is focused on banking, finance, and problem resolution as it relates to Fidelity Brokerage activity and related products. The Bank Reconciliation Representative II is responsible for ensuring the reconciliation, balancing, exceptions, and analysis of the general ledger activity/bank activity for the accounts he/she is assigned is completed accurately and completely on a daily basis. A full understanding of all aspects of the activity, money movements, products reconciled, and underlying processing systems related to the general ledgers that he/she is assigned is expected to be learned and mastered over time. The ledger activity that is reconciled ranges from physical check deposits, imaged check deposits, wires, ACH’s, funding/investment instruments, currency trades, SWAP instruments, disbursements, and Fidelity specific products. The representative proactively reviews open item processing that might result in potential exposure/loss and act accordingly with business partners to resolve the outstanding monetary and underlying procedural/processing issues with expedited urgency according to established departmental procedures. It is essential they fully research and communicate items clearly and correctly over the phone/email to internal business partners, banks, correspondent clients, and management. They must respond well to inquiry and be able to fully articulate the issue and resolution steps. When a problem situation occurs, it is essential they work swiftly to resolve them utilizing sound decision making skills based on departmental procedures and training. If the problem is not immediately resolved after all avenues are exhausted, it is mandatory they escalate to ensure all appropriate people are notified so a new course of action can be identified. They should be alert to finding areas for improvement both within the department as well as suggestions for our processing areas/business partners. They are expected to be proactive, independent, and have an impeccable work ethic which is rooted in Fidelity standards.The Skills You Bring<ul><li>You must be a dependable problem solver with excellent organization/time management skills</li><li>You have experience in Microsoft Excel, Word, and PowerPoint</li><li>You must work well independently as well as in a team environment</li><li>You must have effective communication and influence skills, personally and electronically</li><li>You have the initiative and self-confidence to go the extra mile </li></ul>The Value You Deliver<ul><li>The Brokerage Reconciliation Representative plays a supporting role in numerous business units’ ledger and bank reconciliations.</li><li>The Bank Reconciliation group acts in an educating aspect to end users stressing best practices and standard Fidelity policy.</li><li>The representative is engaged in accurately reviewing, resolving, and validating exception items, audit and compliance backup and business unit reporting, </li><li>Through urgency and detail oriented diligence, the Reconciliation Representative is involved in mitigating risk and potential loss on a daily basis.</li><li>The bank reconciliation group is responsible for accurate reporting of open exceptions, risk related items, Regulatory reporting, departmental control metrics, as well as cyclical escheatment of assets to the states. </li><li>All Bank Reconciliation Representatives will be engaged in initiating change within the group and department through enhancement projects, new product rollouts etc. </li></ul>Note: Fidelity will not provide immigration sponsorship for this position.How Your Work Impacts the OrganizationFI Operational Accounting Bank reconciliation group is a back office accounting and finance group which is responsible for supporting various Fidelity company’s internal and external reconciliations processes. The group observes: external audit standards, internal compliance controls, compliance to Federal legislations, SEC regulatory requirements, and strict adherence to the Fidelity code of ethics.<h3>Certifications:</h3><h3>Category:</h3>OperationsMost roles at Fidelity are Hybrid, requiring associates to work onsite every other week (all business days, M-F) in a Fidelity office. This does not apply to Remote or fully Onsite roles.Please be advised that Fidelity’s business is governed by the provisions of the Securities Exchange Act of 1934, the Investment Advisers Act of 1940, the Investment Company Act of 1940, ERISA, numerous state laws governing securities, investment and retirement-related financial activities and the rules and regulations of numerous self-regulatory organizations, including FINRA, among others. Those laws and regulations may restrict Fidelity from hiring and/or associating with individuals with certain Criminal Histories.

Accounting Operations Representative I

<h3>Job Description:</h3>Within Workplace Consulting’s Center of Excellence (COE) organization, the Historical Calc Team Senior Retirement Analyst is responsible for the administration of defined benefit (DB) retirement plans on behalf of our clients and their participants. Our talented team of professionals is looking for someone who enjoys a fast-paced environment and can provide both high-quality work and an extraordinary customer experience!<h3>This role is responsible for</h3><ul><li>Analyzing, performing, and reviewing non-automated complex calculations manually (e.g., determination of historical service values, calculation of historical accrued benefits, etc.)</li><li>Completing client requests, preparing calculation summaries and explanations to respond to participant inquiries, and analyzing/solving data and other complex issues</li><li>Participating in special projects (e.g., new client implementation, divestitures, mergers, corporate actions, etc.) related to DB administration services</li><li>Providing ad hoc manual calculation support for a variety of clients and plan participants in a fast-paced environment</li><li>Performing the final quality review of work completed by other team members to ensure the finished product is accurate and of the highest quality</li><li>Reading and interpreting client plan documents, sample calculations, SPDs, plan provisions, and other documentation</li><li>Coaching and mentoring junior staff</li></ul><h3>The Expertise and Skills You Bring</h3><ul><li>Bachelor’s Degree or equivalent work experience</li><li>10+ years of defined benefit experience working for a benefits consulting firm or plan sponsor</li><li>Excellent mathematical and analytical skills</li><li>Leadership, mentoring, and coaching ability</li><li>Exemplary critical thinking and problem-solving skills</li><li>Leadership with self-motivation and determination to succeed</li><li>Keen written and verbal communications skills</li><li>Ability to balance and prioritize multiple projects in a fast-paced work environment while meeting standards outlined in the applicable client service level agreement</li><li>Aptitude to work within budgeted timeframes to maintain client profitability without sacrificing quality</li><li>Experience working with pension plan documents, calculation rules/procedures, and other formal documentation</li><li>Ability to follow existing procedures, but have the continuous improvement mindset to evolve/advance to improve the process</li><li>Technically inclined with Microsoft Excel and Word applications</li><li>Experience working directly with, or personally programming, DB calculation algorithms in Excel or other pension administration software applications</li><li>Ability to query, modify, set-up, and review test cases used to test pension administration systems</li><li>Leading the discovery and learning of the mechanics of how a client’s DB Plan operates</li><li>Experience actively gathering information from clients and third parties, framing questions, and covering all possible scenarios under the DB Plans</li></ul><h3>The Team</h3>This role will reside within Workplace Consulting’s Center of Excellence (COE) organization on the Historical Calc Team. You will be responsible for managing the manual and non-automated calculations for multiple Defined Benefit clients, business reporting, adhering to contractual obligations, and facilitating internal scale &amp; efficiency initiatives for your assigned clients. You also will be responsible for many aspects of peer review and final approval. You will support the COE’s interests in collaborating with the cross product/functional subject matter experts, and other lines of business. You will work to solve problems and be empowered to make decisions based on trends, issues, and business drivers.<h3>Certifications:</h3><h3>Category:</h3>OperationsMost roles at Fidelity are Hybrid, requiring associates to work onsite every other week (all business days, M-F) in a Fidelity office. This does not apply to Remote or fully Onsite roles.Please be advised that Fidelity’s business is governed by the provisions of the Securities Exchange Act of 1934, the Investment Advisers Act of 1940, the Investment Company Act of 1940, ERISA, numerous state laws governing securities, investment and retirement-related financial activities and the rules and regulations of numerous self-regulatory organizations, including FINRA, among others. Those laws and regulations may restrict Fidelity from hiring and/or associating with individuals with certain Criminal Histories.

Senior Retirement Analyst, Center of Excellence

Transaction Processor Fidelity TalentSource is your destination for discovering your next temporary role at Fidelity Investments. We are currently sourcing for a Transaction Processor to work in Covington, KY! The hourly pay rate range for this position is $22 per hour. Placement in the range will vary based on job responsibilities and scope, geographic location, candidate’s relevant experience, and other factors. Role will start at 3 months, but is extendable based on performance and other factors Monday-Friday, available shift is from 8:00 AM - 6:30 PM ET (an 8-hour shift within that timeframe). The Role Do you enjoy problem solving and working in a fast-paced office environment? Join us in Inbound Operations where you will be part of a business unit supporting a broad range of activities such as retrieval of historical customer data and paper/electronic correspondence for customer requests. You will work with Internal Business partners to provide electronic or physical documentation to support outgoing correspondence and customer research needs. The role also supports management and retrieval of archived documents for the firm. In this role, you will: <ul> <li>Complete correspondence processing requests by printing, retrieving, updating, reviewing and mailing of letters, forms, image copies and/or original documents to enable completion of applicable customer transactions. </li><li>Complete extensive research to locate and respond to historical customer document retrieval requests using various mainframe systems, databases, and other storage mediums, to efficiently and accurately process business partner requests. </li></ul> Your role impacts several internal and external business partners as well as customers and clients of Fidelity Investments. This role is key to the success of our end-to-end process! The Expertise and Skills You Bring <ul> <li>High school diploma or equivalent </li><li>2 years of transaction processing experience within a professional, fast paced, corporate environment. </li><li>Work experience in a risk-controlled environment. </li><li>You have excellent communication skills </li><li>Your ability to work independently or on a team on specific tasks </li><li>Your high attention to detail </li><li>Your ability to work effectively with computer desktop applications </li><li>Your ability to effectively multi-task </li><li>You are flexible for business needs and highly adaptive to change </li><li>You have a positive demeanor and ‘can do’ approach to challenges </li><li>You possess the ability to learn and apply knowledge to make effective processing decisions </li></ul> The Team Inbound Specialized Processing provides indexing, document retrieval, correspondence processing and archiving services for multiple Fidelity business units. Our knowledgeable team and comprehensive solutions focus on quality, risk mitigation and end to end operational efficiency strengthening Fidelity’s ability to provide a superior customer experience. The team provides transaction services to each of Fidelity’s distribution channels. We support Fidelity’s growth with high quality, efficient and innovative service solutions through hardworking associates and processing expertise.

Fidelity TalentSource

Transaction Processor

Job Description and RequirementsThe HR Technology Supervisor will provide HR technology and compliance delivery, prepare project schedules, and provide expertise on system architecture, specifically with our main Human Capital Management (HCM) System, Workday. &nbsp;This role interacts with various business areas serving as an advisor on technology solutions. &nbsp;The Supervisor will lead the design, implementation, and support of new functionality and system configuration needs; perform system analysis; and consult functional leaders and other end-users to offer effective and efficient solutions. &nbsp;In addition, the Supervisor will provide leadership to a team of system &amp; compliance analysts, providing mentoring and guidance in support of optimal results for team members and end-users.&nbsp;Essential Functions and Responsibilities:<ul><li>Manage complex projects related to Workday, working closely with functional leaders and business unit leaders.</li><li>Design solutions to ensure data integrity, data quality, and effective process design across all our technology platforms (specifically Workday, CompAnalyst, etc.).</li><li>Actively pursue innovative initiatives and provide system expertise along with recommendations for process modifications in order to ensure continued effective use of HR technological resources.</li><li>Develop systems standards and procedures to promote efficiency and effectiveness; document HR Technology &amp; Compliance standard operating procedures.</li><li>Oversee the daily operation of technology and compliance projects by providing guidance, creating and maintaining project road maps, and ensuring successful solution delivery.</li><li>Serve as point of contact with 3rd party vendors providing consultative services, which includes review of contracts, statements of work, and monitoring consultant project activities, objectives, and project budgets.</li><li>Interface with internal and external auditors on system administration and security compliance.</li><li>Coach and develop the HR Technology &amp; Compliance team members on effective policies, procedures, and practices in technology, compliance, and compensation.</li><li>Provide tier 3 support with HR Technology requests and system issues.</li><li>All other duties as assigned (note: essential functions and responsibilities may change, or new ones may be assigned at any time with or without notice).</li></ul>Requirements: <ul><li>High School Diploma/ GED</li><li>Workday HCM experience, including testing and configuration and file integration knowledge</li><li>Minimum of 5 years of experience in Human Resources or related field including demonstrated solid experience and understanding of system and compliance administration</li><li>Minimum of 1 year of managerial, supervisory, or demonstrated leadership experience influencing senior management and critical stakeholders</li><li>Proficiency in developing and driving technology strategies and programs at senior levels</li><li>Experience with designing and implementing strategic human resource technology programs</li><li>Ability to interact with functional and business leaders including leading cross-functional, cooperative efforts with team members across departments</li><li>Exceptional planning and organizational skills with ability to communicate issues to a wide audience</li><li>Strong skills in the areas of analysis, communication, attention to detail, and critical thinking</li><li>Proficient in Microsoft Office products (Word, Excel and Outlook)</li></ul>Preferred:<ul><li>Bachelor’s degree</li><li>Knowledge of various HR operations</li><li>Experience with government, compliance, and/or audit reporting</li></ul>All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, or other legally protected status.

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