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USRC’s greatest strength in being a leader in the dialysis industry is our ability to recognize and celebrate the differences in our diverse workforce. We strongly believe in recruiting top talent and creating a diverse and inclusive work climate and culture at all levels of our organization. The Home Dialysis Support Coordinator is responsible for the management, distribution, and maintenance of equipment and supplies used in home dialysis programs. This role ensures compliance with regulatory requirements, supports safe and effective treatment for patients, and provides operational support to assigned home dialysis clinics.Essential Duties and Responsibilities include the following.&nbsp; Other duties and tasks may be assigned.<ul><li>Track, clean, maintain, and distribute home dialysis equipment in accordance with company policies and regulatory standards.</li><li>Perform water quality checks, including but not limited to free chlorine, total chlorine, and water hardness testing.</li><li>Collect and submit water and dialysate samples for microbiology and AAMI analysis testing per protocol.</li><li>Maintain accurate water quality and maintenance logs in compliance with company and regulatory requirements.</li><li>Coordinate ordering, receipt, organization, and storage of supplies for assigned home dialysis clinics.</li><li>Monitor and maintain inventory levels to support uninterrupted patient care.</li><li>Travel to assigned home programs to provide on-site support, troubleshooting, and equipment accountability.</li><li>Collaborate with interdisciplinary teams to ensure safe and efficient patient care environments.</li><li>Support continuous improvement initiatives by identifying process gaps and recommending solutions.</li></ul>

U.S. Renal Care

Area Home Dialysis Support Coordinator

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.How will you make an impact in this role?Responsible for contacting clients with overdue accounts to secure the settlement of the account. Also they do preventive work to avoid future overdues with accounts that have a high exposure.Within the Global Fraud and Banking Risk organization, the Suspect Claims team is responsible for leading bogus fraud claim detection and rejection initiatives. In this role, you will work in a highly dynamic and exciting environment and will have the opportunity to shape strategies and policies for American Express Card and Non-Card products as it relates to bogus claims. You will be part of a high performing team and play an influential role working closely with partners in other Risk teams, Global Servicing Network, Legal/Compliance, and Technologies to create world-class strategies and capabilities.Responsibilities:The successful candidate will provide thought leadership for the bogus fraud transaction identification and rebill process, which leverages Amex’s unique closed loop and big data capabilities. You will also work closely with partners on fraud chargeback process to ensure the integration of the entire fraud loss mitigation flow. In this role, you will collaborate with the modeling team to build efficient strategies, reducing the losses due to bogus claims by identifying data signals to accurately distinguish bogus and fraud transactions. You will also partner closely with technology and operations team to ideate and create solutions, capabilities, and strategies.Minimum Qualifications:Qualifications - Internal<ul><li>·Ability to build strong relationships across all levels and across organizations.</li><li>·Strong ability to influence others and work effectively in a matrix environment.</li><li>·Extensive experience manipulating and extracting data from both very large and small datasets.</li><li>Ability to analyze and identify trends and patterns to draw meaningful conclusions to solve business problems.</li><li>Fluence with data processing languages and tools such as SQL, SAS, Hive.</li><li>Ability to marry quantitative and analytical methods and business skills to drive results.</li><li>Ability to manage multiple projects effectively. Proven track record of driving results with a strong sense of urgency.</li><li>Post Graduate Degree in Economics, Statistics, Computer science, Mathematics, Finance, Operations Research, Engineering, Science, or in related advanced quantitative fields is preferred.</li><li>3+ years’ experience in analytics is preferred.</li><li>Ability to work in a dynamic, fast changing environment, with a strong attention to detail, communicate effectively and work well in a cross-functional environment.</li><li>Experience with supervised and unsupervised learning techniques - KNN, GBM, Random Forest, Clustering etc. is preferred</li></ul>Salary Range: $89,250.00 to $150,250.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>Employment eligibility to work with American Express in the United States is required as the company will not pursue visa sponsorship for these positions.

American Express

Manager - Risk Management

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.How will you make an impact in this role?The Project Manager will play a critical role in designing, coordinating, and executing high-impact client experiences across the U.S. and international markets. This individual will partner closely with Marketing, GABM, Executive Leadership, and cross-functional teams to ensure seamless delivery of client events, strategic programs, and gifting initiatives.In addition, serving as the PMO for the U.S. SME AD team, they will manage stakeholder alignment, oversee project governance, provide business updates to senior leaders, and drive strategic priorities that elevate client engagement and strengthen brand affinity.The ideal candidate is a strategic thinker with strong analytical capability, excellent project management skills, and a passion for creating meaningful, memorable client experiences.&nbsp;Responsibilities:<ul><li>Coordinate internal resources and third parties/vendors for the flawless execution of projects – This includes, but not limited to, Marquee Events and Dine &amp; Learn Experiences.&nbsp;</li></ul><ul><li>Serves as a liaison with key stakeholders to utilize as many of the ticketing and gifting allocated to our teams&nbsp;</li></ul><ul><li>Develops project plans and ensures that the scope and approach are fully understood by all partners.</li></ul><ul><li>Maintains oversight of project workstreams, tracks tasks and milestones, ensures projects are completed on time and accurately.</li></ul><ul><li>Acts as the primary point of contact for leadership and key stakeholders.</li></ul><ul><li>Identifies and tracks key project achievements, provides ongoing reporting and updates to leadership and senior management, as needed. </li></ul>Knowledge and Skills:<ul><li>Strong interpersonal skills to effectively communicate and influence at all levels of the organization and across line of business.</li></ul><ul><li>Demonstrated exceptional leadership attributes including inclusivity, integrity, enterprise thinking, and written and oral communications prowess.</li></ul><ul><li>Superior analytical, follow-up and presentation skills for targeted audience.</li></ul><ul><li>Self-starter with proven project management skills; ability to manage multiple tasks, projects, and objectives in parallel, while tracking and adjusting priorities.</li></ul><ul><li>Highly organized and motivated self-starter with excellent organization skills and careful attention to detail.</li></ul><ul><li>Strategic thinker with a high degree of analytical capabilities and strong financial acumen.</li></ul><ul><li>Professional demeanor with the ability to work autonomously and with highly sensitive and confidential material.</li></ul><ul><li>Proven ability to build relationships, collaborate across functions, band levels, key stakeholders, partners, and colleagues, influence decisions and drive results.</li></ul><ul><li>Resourceful and resilient – maintains composure in any situation, comfortable reaching out to others in the Blue Box to get things done.</li></ul><ul><li>Proficiency with Microsoft Office, specifically Excel, Visio, and PowerPoint.</li></ul><ul><li>Bachelor’s degree preferred, MBA a plus.</li></ul><ul><li>Experience working in or with Global Commercial Services organization a plus.</li></ul>Salary Range: $103,750.00 to $174,750.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.&nbsp;

Project Manager

<h3>Job Description:</h3><h3>Planning Consultant</h3>As a Planning Consultant, you will provide a world-class planning experience, uncover opportunities to deepen client relationships through consolidation of assets, referrals, and plan implementations, and develop an engagement strategy that supports each client’s unique planning needs. Through your integrity and adoption of Fidelity’s client commitment standards, we know you will inspire client dedication with the goal of developing lifetime relationships with Fidelity.<h3>The Expertise We’re Looking For</h3><ul><li>FINRA Series 7 &amp; 63 licensed; Series 65 or 66 licensed and appropriate state registrations OR ability to acquire series 65/66 upon hire</li><li>Financial services experience preferably in financial planning</li><li>Degree and/or other professional certifications such as CFP are helpful; if you don’t already have a CFP or degree, our Tuition Reimbursement program can help you obtain one</li></ul><h3>The Purpose of Your Role</h3>The Planning Consultant works alongside Financial Consultants and/or Wealth Planners in a financial planning capacity. Through your knowledge and your ability to build relationships, you will effectively profile, navigate and present the output of our guidance tools, leading to an in-depth discussion around our planning concepts. This will lead you to uncover additional planning opportunities in which you will partner with the adviser to develop further. This partnership will allow the team to further meet the needs of our clients. You will see your impact on the business and have rewarding interactions with clients every single day!<h3>The Skills You Bring</h3><ul><li>Thorough understanding of financial planning concepts to help clients build effective financial plans for them and their families.</li><li>Ability to profile to understand planning needs and identify appropriate solutions</li><li>You have a vested interest in building relationships and being an advocate for clients</li><li>You are motivated toward success, willing to demonstrate ownership, and committed to achieving meaningful goals</li><li>Comfort making outbound telephone calls to further educate clients and find opportunities to add value to the relationship</li></ul><h3>Our Investments in You</h3>Fidelity’s greatest advantage is our people, and we believe it is important to approach life holistically. We offer a competitive total rewards package, including a stable base salary, to recognize associate achievements. And our benefit programs are designed to help you and your family strike the right balance. We offer training in-branch, regionally, nationally, and virtually to help you with all aspects of your business. You will not fail due to a lack of training or onboarding!<h3>The Value You Deliver</h3><ul><li>Conducting joint appointments with clients, focused on consultations through Fidelity’s guidance offering</li><li>Educating and planning with clients to uncover opportunities that will lead to the client’s success</li><li>Creating and maintaining an organized client contact strategy, including engaging business partners, and using tools such as Salesforce</li><li>Building long-lasting, meaningful relationships with clients</li><li>Mentoring and supporting the success of your peers</li></ul><h3>Certifications:</h3><h3>Category:</h3>Relationship ManagementMost roles at Fidelity are Hybrid, requiring associates to work onsite every other week (all business days, M-F) in a Fidelity office. This does not apply to Remote or fully Onsite roles.Please be advised that Fidelity’s business is governed by the provisions of the Securities Exchange Act of 1934, the Investment Advisers Act of 1940, the Investment Company Act of 1940, ERISA, numerous state laws governing securities, investment and retirement-related financial activities and the rules and regulations of numerous self-regulatory organizations, including FINRA, among others. Those laws and regulations may restrict Fidelity from hiring and/or associating with individuals with certain Criminal Histories.

Fidelity Investments

Planning Consultant - Chandler, AZ

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.About the TeamOur Site Reliability Engineering (SRE) &amp; Application Support organization ensures the availability, stability, and performance of critical platforms across the enterprise. We focus on incident response, operational readiness, reliability engineering, platform health, and continuous improvement across our production environment. We partner closely with engineering, product, architecture, infrastructure, cybersecurity, and business teams to deliver resilient, always-on services.About the RoleWe are seeking a Senior Manager, Technical Project Management to lead strategic programs, operational governance, and cross-functional delivery across SRE &amp; Application Support.In this role, you will align reliability and operational priorities to organizational strategy, drive delivery across multiple engineering teams, own executive-level reporting and dashboards, and lead financial, resource, and long-range planning. You will also moderate key forums such as townhalls, leadership reviews, operational updates, and platform health discussions.This is a high-impact role requiring strong communication, strategic thinking, disciplined execution, and comfort navigating technical and operational environments.Key Responsibilities1. Strategic Leadership &amp; OKR Alignment<ul><li>Partner with SRE, Application Support, and Engineering leadership to define strategic imperatives for platform reliability, stability, and operational excellence.</li><li>Lead the OKR lifecycle including development, alignment, tracking, measurement, and quarterly business reviews.</li><li>Ensure programs, financial investments, and resource plans directly support strategic priorities and measurable outcomes.</li><li>Prioritize initiatives based on impact, risk, and alignment to long-term objectives.</li></ul>2. Program &amp; Delivery Leadership<ul><li>Lead cross-functional programs focused on improving platform reliability, reducing incidents, enhancing operational readiness, and maturing service health.</li><li>Oversee multiple workstreams simultaneously, driving clear plans, milestones, dependencies, and risk mitigation.</li><li>Run platform health campaigns such as patching uplift, service hardening, automation, observability, and production hygiene initiatives.</li><li>Facilitate operational routines including SRE councils, production health reviews, application support meetings, and technical readiness checkpoints.</li></ul>3. Executive Communication &amp; Reporting<ul><li>Create and deliver executive-level presentations, dashboards, and narrative updates for senior leadership.</li><li>Publish weekly, monthly, and quarterly reports covering incident trends, outage metrics, SLA/SLO performance, capacity indicators, and progress against OKRs.</li><li>Translate complex engineering and operational data into insights that support strategic decisions.</li><li>Prepare messaging and content for leadership forums, business reviews, and org-wide communication.</li></ul>4. Financial &amp; Resource Planning<ul><li>Own financial tracking and forecasting for SRE &amp; Application Support programs including project budgets, operational spend, and vendor costs.</li><li>Lead resource planning and capacity modeling for engineering and support teams.</li><li>Support annual planning and long-range planning (LRP), ensuring alignment between investment priorities and strategic imperatives.</li><li>Provide visibility into budget-to-actuals, resource allocation, and funding needs across critical reliability initiatives.</li></ul>5. Cross-Functional &amp; Stakeholder Leadership<ul><li>Build strong partnerships across Engineering, Product, Architecture, Infrastructure, Risk, and Business teams.</li><li>Moderate and lead key organizational forums including townhalls, leadership meetings, planning sessions, and operational reviews.</li><li>Influence senior stakeholders, resolve conflicts, facilitate decision-making, and ensure alignment across distributed teams.</li><li>Act as a central coordination point during key events such as major incidents, releases, migrations, and compliance-driven programs.</li></ul>6. Organizational &amp; People Leadership<ul><li>Help mature TPM practices across the organization including templates, cadences, reporting standards, and governance models.</li><li>Support onboarding, professional development, engagement activities, and culture-building efforts.</li><li>Promote a culture of collaboration, transparency, accountability, and continuous improvement aligned with SRE principles.</li></ul>Basic Qualifications<ul><li>12+ years of experience in Technical Program Management, Technical Project Management, Program Management, or similar roles supporting engineering, infrastructure, SRE, or application support teams.</li><li>Proven experience leading large, cross-functional technical programs in complex or enterprise environments.</li><li>Strong expertise in building executive-level presentations, dashboards, and analytics using PowerPoint and Excel.</li><li>Hands-on experience managing financials, forecasting, resource planning, and long-range strategic planning for technology teams.</li><li>Exceptional written and verbal communication skills, with the ability to simplify complex concepts for technical and non-technical audiences.</li><li>Highly organized and effective at managing multiple priorities in a fast-paced, dynamic environment.</li><li>Bachelor’s degree in engineering, Information Systems, Business, or related field—or equivalent experience.</li></ul>Preferred Qualifications<ul><li>Experience working with or supporting SRE, reliability engineering, production support, or operations teams.</li><li>Familiarity with incident, problem, and change management practices and ITSM tools such as ServiceNow or JIRA.</li><li>High-level understanding of SRE principles such as SLIs, SLOs, error budgets, observability, and reliability metrics.</li><li>Experience in a regulated industry (e.g., financial services, healthcare, government).</li><li>Prior people leadership experience, particularly managing Program Managers or TPMs.</li></ul>Why You’ll Love This Role<ul><li>High exposure and partnership with senior engineering and business leadership.</li><li>Opportunity to shape the operating model for a mission-critical reliability organization.</li><li>Direct impact on platform stability, customer experience, and enterprise resilience.</li><li>A culture of collaboration, integrity, innovation, and continuous improvement.</li></ul>Salary Range: $123,000.00 to $215,250.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>Employment eligibility to work with American Express in the United States is required as the company will not pursue visa sponsorship for these positions.

Senior Manager-Tech Project Management

tango is a leader in the home health management industry and is preparing for significant growth! Our mission is to deliver innovative, home-based, post-acute solutions through proprietary technology and proven processes. We partner with health plans to provide a comprehensive suite of products and services designed to manage the total cost of care.We are currently looking for a Manager, Referral Management to join our growing team!As a key member of the Referral Management team, you will implement KPIs, mentor your supervisors, provide leadership development, and ensure SLAs and compliance metrics are met. Working closely with the Director of Referral Management and your supervisors, the Manager is responsible for onboarding new employees, coordinating with HR, liaising between HR and supervisors for HR issues, schedules and coverage, team building and employee recognition, monitoring of KPI’s, disciplinary actions, hiring and employment termination, and completion of root cause analysis.Office Location: * Remote *Responsibilities and Duties:Responsibilities of the Manager include, but are not limited to the following:Employee Management<ul><li>Address employee concerns and conflicts. Collaborate with HR as needed.</li><li>Manage professional development for employees.</li><li>Maintain department organization charts and employee directory.</li><li>Conduct performance and salary reviews in conjunction with Director, Referral Management.&nbsp;</li></ul><ul><li>Lead and manage assigned teams, providing guidance, mentorship, and support.</li><li>Collect, analyze, and measure employee quality and productivity data; review data for trends and gaps that may require additional employee support.</li><li>Perform monthly one-on-ones with each employee to deliver coaching and performance reviews.</li><li>Ensure appropriate scheduling of team members for day-to-day production coverage.</li><li>Working with QA and Training teams, support employee productivity and quality improvement; identify and support employee gaps.</li><li>Review daily productivity to ensure appropriate distribution of referrals, productivity concerns, and re-dissemination of referrals for timely completion.</li></ul>Collaboration and Communication:<ul><li>Collaborate with cross-functional teams to ensure quality-related requirements are understood and met.</li><li>Communicate quality-related metrics, trends, and issues to senior management.</li><li>Foster a positive and collaborative work environment to ensure effective teamwork and high morale within the teams.</li></ul>Process Improvement and Risk Management:<ul><li>Utilizes knowledge of healthcare regulations, such as HIPAA, CMS, FDA, or other applicable standards to process referrals within the seven day turnaround time frame.</li><li>Support identification of trends, participate in root cause analysis, and create corrective/preventive action plans to address identified issues.</li><li>Promote a culture of continuous improvement by driving quality initiatives and best practices across the organization.</li><li>Disseminate process changes live and redirect team as needed to achieve company goals.</li></ul>Qualifications:<ul><li>Must be at least 18 years of age</li><li>Home care / healthcare background is required</li><li>Bachelor’s Degree or equivalent work experience in management or&nbsp;</li><li>Must be able to travel to Phoenix office for onsite meetings throughout the year</li><li>Must be available for holiday and weekend coverage</li></ul>tango provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. tango will make reasonable accommodations for qualified individuals with known disabilities unless doing so would result in an undue hardship

tango

Healthcare Manager (Referral Management)

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.The Global Merchant &amp; Network Services (GMNS) organization is responsible for managing relationships with millions of Merchants and Partners around the world that facilitate American Express acceptance and enabling the day-to-day operations of our company’s payment network.The role of the Global Merchant &amp; Network Pricing (GMNP) team is to design and implement global pricing strategies that support our coverage objectives and optimize our Discount Revenue. This revenue stream is the single largest source of American Express’ revenue and Merchant Pricing strategies play a key role in driving financial performance.This role is part of the Pricing Infrastructure &amp; Business Operation team which enables pricing agility, compliance, and operational excellence through platform management, governance and a dedicated Center of Excellence team.Job Responsibilities:<ul><li>Manage projects with ability to develop plans and timelines, analyze data, manage stakeholders, escalate and clear roadblocks, track and execute workstreams.</li><li>Collaborate with Servicing, Client Management and Regional Pricing teams to review Pricing related processes, identify gaps, assess root causes, and advise on recommended solutions.</li><li>Providing support for internal and external audit reviews.</li><li>Coordinate Issue/Event framework processes, including reviewing gaps, initiating issues/events, gathering milestone support, monitoring progress, and preparing reports."</li><li>Identify both process and system/tool improvement opportunities to drive greater efficiency and ensure all key processes and procedures are well-documented.</li></ul>Minimum Qualifications:<ul><li>4+ years of experience in project management, process improvement, and/or root cause analysis.</li><li>Experience working with internal and external auditors</li><li>Self-starter with strong project/program management experience driving complex, large-scale, cross-functional initiatives.</li><li>Proven ability in leading projects from analysis through implementation.</li><li>High proficiency in Microsoft Office Tools: Excel, PowerPoint and Outlook</li><li>Ability to analyze complex processes, identify inefficiencies and propose effective solutions.</li><li>Business process management, root cause analysis and improvement focus</li><li>Outstanding communication skills, both oral and written</li><li>Proven executive level presence and ability to influence at all levels.</li><li>Detail oriented individual and creative problem solver willing to challenge traditional ways of doing things and propose solutions.</li><li>Strategic thinker with transformative mindset</li><li>Demonstrated ability to balance multiple requests and prioritize accordingly.</li><li>Experience working with offshore teams is helpful.</li><li>Bachelor’s degree is required.</li><li>Merchant experience is a plus</li></ul>Salary Range: $89,250.00 to $150,250.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.&nbsp;

Manager, Risk Management

At American Express, our culture is built on a 175-year history of innovation, shared&nbsp;values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.&nbsp;Global Merchant &amp; Network Services (GMNS) brings together American Express' merchant-and network related businesses to enable a sharp focus on using the power of our network to provide unique value to all our mutual customers. The organization manages the relationships with the millions of merchants around the world that accepts American Express and runs the company’s payment network and manages bank partnerships globally. Network &amp; Acquirer Solutions (NAS) within GMNS drives the development of new payment services and products for the American Express Global Network Issuers, Acquirers and Merchants and is responsible for the operation of the payment network, safely and securely processing more than ~$1.6 trillion in transaction volume globally each year. The Acquirer Transaction Capabilities team within the NAS organization is at the tip of the spear of the proprietary transaction process. We power billions of transactions resulting in merchants being paid and continuing to welcome American Express cardmembers and their cards.&nbsp;About the roleReporting to the Director of Network Capability Delivery, the Sr. Manager, Digital Product Management will be responsible for delivering the Network capabilities to support the modernization of the Authorization platform driving our transaction processing. The Sr. Manager, Digital Product Management, has ultimate responsibility for delivering the product backlog working with business, Product development, compliance, architects and engineering to realize the product vision driving a well-managed development roadmap with set release cycles.&nbsp; You will work among high performing product, process, and engineering teams obsessed with problem solving. You will have a passion to drill down to the core problem statement for our customers and offer digital solutions. Working with our partners you will develop Capability roadmaps and prioritize features that optimize shareholder value while solving customer problems. You enjoy being challenged in a fun, collaborative, diverse, and inclusive team environment.Key Job Responsibilities:<ul><li>Define product vision, strategy &amp; roadmap understanding end user needs</li><li>Continuously engage with partners and stakeholders to review growth&nbsp;opportunities for the product</li><li>Demonstrate learning agility, ability to make decisions quickly and with the highest level of integrity</li><li>Coach and mentor Product Owners in the team</li><li>Extensive experience developing new product concepts, managing a complex backlog, and working closely with scrum teams to assess development feasibility</li><li>Managing the product life cycle from strategic planning to tactical execution closely partnering with business and engineering teams</li><li>Define OKRs, collect and report product metrics that are clear and concise to articulate the impact of decisions and growth projections</li><li>Partner closely with Technologies to translate Business requirements into solutions that meet customers’ needs.</li><li>Assess value, develop use cases and prioritize features and user stories to ensure that work focuses on those with maximum value that are aligned with the product strategy</li><li>Craft high quality user stories with robust acceptance criteria</li><li>Take a leading role in the iteration planning and product release plans, creating clear sprint/increment goals</li><li>Take a leading role in delivery of features as they progress through the development lifecycle, mitigating impediments and tracking completion against sprint/increment goals</li><li>In-depth knowledge of Agile processes and principles: backlog refinement, sprint planning, writing user stories, MVP, sprint demos</li><li>Keep up to date with industry, competitor, Agile/SAFe methodologies and new trends</li></ul>Preferred Qualifications:<ul><li>Bachelor’s degree in Computer Science, Computer Engineering or related field</li><li>MBA or Master’s degree in Computer Science, Computer Engineering or &nbsp;related field preferred</li><li>7+ years’ experience as a product owner or manager within a digital product development team</li><li>Consultancy/Strategy experience a plus</li><li>Network Authorization background preferred</li><li>Exceptional interpersonal, leadership and influencing skills with the ability to build positive relationships, and influence decisions with a variety of cross-functional stakeholders (business, engineering, compliance, etc.,)</li><li>Excellent written and verbal communication skills</li><li>Highly organized with a can-do attitude</li><li>Ability to put enterprise thinking first, connect the role’s agenda to enterprise priorities and balance the needs of customers, partners, colleagues &amp; shareholders</li><li>Demonstrated teamwork and excellent collaboration skills</li><li>Demonstrated ability to self-start, carve opportunities out of ambiguity and operate with a high degree of independence</li><li>Experience with Agile methodologies including Scrum, Kanban and SAFe</li><li>Demonstrated ability to adapt and lead through changing and conflicting priorities - Self-starter who is highly comfortable with ambiguity</li><li>Proficiency in creating presentations</li></ul>Salary Range: $123,000.00 to $215,250.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.

Senior Manager-Digital Product Management

At American Express, our culture is built on a 175-year history of innovation, shared&nbsp;values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.&nbsp;Global Merchant &amp; Network Services (GMNS) brings together American Express' merchant-and network related businesses to enable a sharp focus on using the power of our network to provide unique value to all our mutual customers. The organization manages the relationships with the millions of merchants around the world that accepts American Express and runs the company’s payment network and manages bank partnerships globally. Network &amp; Acquirer Solutions (NAS) within GMNS drives the development of new payment services and products for the American Express Global Network Issuers, Acquirers and Merchants and is responsible for the operation of the payment network, safely and securely processing more than ~$1.6 trillion in transaction volume globally each year. The Acquirer Transaction Capabilities team within the NAS organization is at the tip of the spear of the proprietary transaction process. We power billions of transactions resulting in merchants being paid and continuing to welcome American Express cardmembers and their cards.&nbsp;About the roleReporting to the Director of Network Capability Delivery, the Manager, Digital Product Management will be responsible for delivering the Network capabilities to support the modernization of the Authorization platform driving our transaction processing. The Manager, Digital Product Management, has ultimate responsibility for delivering the product backlog working with business, Product development, compliance, architects and engineering to realize the product vision driving a well-managed development roadmap with set release cycles.&nbsp; You will work among high performing product, process, and engineering teams obsessed with problem solving. You will have a passion to drill down to the core problem statement for our customers and offer digital solutions. Working with our partners you will develop Capability roadmaps and prioritize features that optimize shareholder value while solving customer problems. You enjoy being challenged in a fun, collaborative, diverse, and inclusive team environment.Key Job Responsibilities:<ul><li>Define product vision, strategy &amp; roadmap understanding end user needs</li><li>Continuously engage with partners and stakeholders to review growth&nbsp;opportunities for the product</li><li>Demonstrate learning agility, ability to make decisions quickly and with the highest level of integrity</li><li>Extensive experience developing new product concepts, managing a complex backlog, and working closely with scrum teams to assess development feasibility</li><li>Managing the product life cycle from strategic planning to tactical execution closely partnering with business and engineering teams</li><li>Define OKRs, collect and report product metrics that are clear and concise to articulate the impact of decisions and growth projections</li><li>Partner closely with Technologies to translate Business requirements into solutions that meet customers’ needs.</li><li>Assess value, develop use cases and prioritize features and user stories to ensure that work focuses on those with maximum value that are aligned with the product strategy</li><li>Craft high quality user stories with robust acceptance criteriaTake a leading role in the iteration planning and product release plans, creating clear sprint/increment goals</li><li>Take a leading role in delivery of features as they progress through the development lifecycle, mitigating impediments and tracking completion against sprint/increment goals</li><li>In-depth knowledge of Agile processes and principles: backlog refinement, sprint planning, writing user stories, MVP, sprint demos</li><li>Keep up to date with industry, competitor, Agile/SAFe methodologies and new trends</li></ul>Qualifications:<ul><li>Bachelor’s degree in Computer Science, Computer Engineering or related field</li><li>MBA or Master’s degree in Computer Science, Computer Engineering or &nbsp;related field preferred</li><li>5+ years’ experience as a product owner or manager within a digital product development team</li><li>Consultancy/Strategy experience a plus</li><li>Network Authorization background preferred</li><li>Exceptional interpersonal, leadership and influencing skills with the ability to build positive relationships, and influence decisions with a variety of cross-functional stakeholders (business, engineering, compliance, etc.,)</li><li>Excellent written and verbal communication skills</li><li>Highly organized with a can-do attitude</li><li>Ability to put enterprise thinking first, connect the role’s agenda to enterprise priorities and balance the needs of customers, partners, colleagues &amp; shareholders</li><li>Demonstrated teamwork and excellent collaboration skills</li><li>Demonstrated ability to self-start, carve opportunities out of ambiguity and operate with a high degree of independence</li><li>Experience with Agile methodologies including Scrum, Kanban and SAFe</li><li>Demonstrated ability to adapt and lead through changing and conflicting priorities - Self-starter who is highly comfortable with ambiguity</li><li>Proficiency in creating presentations</li></ul>Salary Range: $103,750.00 to $174,750.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.

Manager-Digital Product Management

tango is a leader in the home health management industry and is preparing for significant growth! Our mission is to deliver innovative, home-based, post-acute solutions through proprietary technology and proven processes. We partner with health plans to provide a comprehensive suite of products and services designed to manage the total cost of care.We are currently looking for a Compliance Coordinator &nbsp;to join our growing team and serve as a departmental support person for Compliance and PI/QM Functions. Responsibilities:&nbsp;<ul><li>Assists in the monitoring of business and operations activities for compliance with internal audit process and external health plan and regulatory rules and regulations. </li><li>Upload monthly, quarterly, and annual reports to secure sites while maintaining high accuracy, timeliness, and security of the data. </li><li>Perform detailed examinations of audit documentation.&nbsp; </li><li>Ability to communicate, interact, and work well with others. </li><li>Coordinate deliverables for internal/external audits, CAP’s, Compliance, and PI/QM projects. </li><li>Coordinate annual policy reviews, makes policy revisions as directed, keep policies organized, revised, and updated in compliance with regulatory and specific contract requirements. </li><li>Does research, updates and assists in tracking of licenses specific to State guidelines and includes clinician licenses. </li><li>Regulations are added, removed, and changed, as such Compliance Specialist must assist and stay up to date with any regulatory action relevant to healthcare. </li><li>Compiles data and can put in pivot table within Excel, etc.</li><li>Works well under deadlines and can meet required timeframes.&nbsp;</li></ul>Qualifications:<ul><li>Healthcare industry experience and knowledge of medical terminology \</li><li>Knowledge of health plan regulatory reports such as ODAG, NCQA /URAC, ICD 10 coding, medical terminology, and EMR Systems is helpful. </li><li>Previous internal audit experience preferred. </li><li>Proficiency in Microsoft Office Applications including Excel, PowerPoint, Adobe, and Word. </li><li>Must be ethical and trustworthy. </li><li>Excellent writing skills. </li><li>Knowledge of HIPAA regulations and guidelines. </li><li>Must be organized, detail oriented, and can multitask. </li><li>Project management skills preferred. </li><li>Excellent verbal and written communication skills. </li><li>Critical thinking and problem-solving skills. </li><li>Must be able to work in a team environment and independently.&nbsp;</li></ul>Education:&nbsp;<ul><li>High school diploma or GED equivalent.&nbsp;</li></ul>Experience:&nbsp; <ul><li>Two (2) years administrative experience in health plan, medical facility, or related field. </li><li>Two (2) years of experience in Customer Service, Billing/Claims, Project Management, or related environment preferred.&nbsp;</li></ul>tango provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. tango will make reasonable accommodations for qualified individuals with known disabilities unless doing so would result in an undue hardship.

18 Project Management / Professional Services Jobs in Arizona