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At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.How will you make an impact in this role?Job Summary:IAG is a global function with over 350 team members across nine countries within American Express. We are committed to growing our audit staff as we continue to expand and enhance the Internal Audit Group. Our professionals come from diverse backgrounds including internal controls, regulatory compliance, financial accounting, operational risk, technology, and data analytics. Most IAG team members hold at least one professional certification.Our audit teams align to key risk areas and business units to ensure IAG can provide comprehensive and risk-based audit coverage. In addition, IAG has a Professional Practices group responsible for managing audit operations, quality and standards, regulatory relations, reporting, training and professional development, and key internal capabilities and technologies.Key Responsibilities<ul><li>Lead the development and execution of the annual audit strategyfor Enterprise Risk Management (ERM), including audit coverage of the Company’s risk governance, enterprise-level risk frameworks, risk appetite, and second-line risk oversight functions in accordance with regulatory expectations and industry peer practices.</li><li>Lead the Internal Audit coverage strategy for the core functions of the Company’s U.S. Banking legal entity, ensuring comprehensive, risk-based assessment of governance, risk management, and control frameworks that support banking operations, regulatory reporting, and compliance with applicable prudential standards, including the OCC’s Heightened Standards.</li><li>Drive integrated audit coverage of the Risk Management function, including alignment with risk categories such as Credit Risk, Operational Risk, Model Risk, Technology Risk, and Strategic Risk, in coordination with audit teams responsible for first-line processes and support areas.</li><li>Oversee global audits of risk governance and oversight practices, including adherence to the Company’s Enterprise Risk Management Framework, Board Risk Committee mandates, and regulatory expectations for risk aggregation, escalation, and risk appetite reporting.</li><li>Own and execute the Risk Category Owner role for Enterprise Risk Management and Risk Governance, contributing to the CAE’s annual letter to the Board and regulatory discussions.</li><li>Provide strategic leadership during the planning, execution, and reporting phases of all audit engagements in the ERM portfolio, including special reviews and emerging risk topics</li><li>Manage a team of audit professionals and co-sourced resources to deliver high-quality, timely, and risk-focused assurance aligned with professional standards and regulatory expectations.</li><li>Serve as a key liaison to senior leaders in Risk and Compliance, including the Chief Risk Officer, Operational Risk and Compliance leadership, and risk governance councils.</li><li>Foster collaboration across audit domains (e.g., Finance, Treasury, Technology, Compliance) to ensure risk-based coverage and sharing of insights across interconnected processes.</li><li>Advance the use of audit analytics and data-driven testing for ERM audits, including risk appetite metrics, RCSA data, issue management trends, and KRI dashboards.</li><li>Monitor regulatory developments and industry best practices to ensure audit coverage remains responsive to evolving risk management expectations (e.g., OCC Heightened Standards, SR 21-3, Basel principles for risk governance).</li><li>Contribute to the continuous improvement of the audit function through thought leadership, methodology enhancements, and engagement in cross-functional initiatives.</li></ul>Required Qualifications<ul><li>12+ years of experience in internal audit, risk management, or controls, preferably in financial services</li><li>Subject Matter Expert Risk in Risk Governance Framework and related expectations per OCC Heightened Standards for large financial institutions (i.e., G-SIB, Category III/II bank)</li><li>Knowledge of the following banking regulations: Regulation W - Transactions with Affiliates, Regulation O - Insider Lending, Regulation L - Management Interlocks, and Regulation BB - Community Reinvestment Act</li><li>Complete understanding of critical Enterprise Risk Management lifecycle activities</li><li>Ability to&nbsp;clearly articulate risks to senior management stakeholders and regulators</li><li>Familiarity with OCC Handbooks and Bulletins, e.g., Appendix D to Part 30—OCC Guidelines Establishing Heightened Standards for Certain Large Insured National Banks</li><li>Coach, teach, mentor, and develop less experienced colleagues in geographically diverse locations across all aspects of their role, the audit lifecycle, audit methodology and best practices</li><li>Strong written and verbal communication skills that deliver high quality, actionable and value-added feedback to management on potential control issues and potential solutions to close gaps&nbsp;</li><li>Proven ability to lead and manage several&nbsp;competing priorities&nbsp;and collaborate to provide quality reviews across deliverables and audit teams</li><li>Ability to quickly resolve complex risk issues</li><li>Ability to adapt to evolving risk landscapes</li><li>Proven ability to analyze data, identify trends, evaluate risk scenarios effectively and make recommendations</li><li>Experience in the application of audit methodology and professional auditing standards, including end-to-end audit execution, risk assessments, issue validation, and governance reporting.</li><li>Highly organized with strong project management skills and the ability to lead multiple high-impact audits and initiatives simultaneously.</li></ul>Preferred Qualifications<ul><li>Certified Internal Auditor (CIA), Certified Risk Management Assurance (CRMA), Certified Enterprise Risk Professional (CERP), etc.&nbsp;</li><li>Bachelor's Degree in Finance, Business, Risk Mgmt., or related field; advanced degrees (e.g., MBA, MSc) or certifications are advantageous</li></ul>Salary Range: $185,000.00 to $260,000.00 annually + bonus + equity (if applicable) + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>Employment eligibility to work with American Express in the U.S is required as the company will not pursue visa sponsorship for these positions.

American Express

Vice President, Audit Leader, Enterprise Risk Management & US Banking

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.American Express National Bank is American Express’ U.S. banking operation, representing more than 60% of the company’s revenues through consistent payments, financing, and savings products. Led by the Chief Operating Officer, AENB HQ drives the administration of programs and services provided by AENB, in partnership with Bank affiliates and executive officers. In addition, the team plays an enterprise role in driving greater consistency, effectiveness and efficiency across the first line via the AENB COO Office’s Strategic Planning, Control Management, Program Management and Governance functions.&nbsp;The Corporate Functions Governance &amp; Control team within AENB HQ governs first line of defense risk management centrally for the corporate functions: AENB HQ, Corporate Affairs &amp; Communications, Colleague Experience Group, Enterprise Strategy, Enterprise Shared Services, General Counsel’s Office, and Global Risk &amp; Compliance.The Corporate Functions Governance &amp; Control team is looking for a Director, Change Management and Transformation Initiatives to lead a diverse team of high-performing professionals focused on ensuring enterprise risk management expectations are embedded across seven Corporate Functions business units. It will involve extensive collaboration with multiple partners across numerous business units, functional areas, and geographies.&nbsp;The Director will:<ul><li>Act as the primary point of contact for coordinating change initiatives and activities across the Corporate Functions, ensuring alignment with enterprise policies and governance requirements.</li><li>Oversee enterprise-wide initiative to strengthen our risk management capabilities and controls for the Corporate Functions, ensuring timely updates, artifact closure, and coordination with PMOs on milestone delivery.</li><li>Manage changes related to policies, risk committees, and initiatives, including project planning, communications, and training.</li><li>Execute ad hoc governance activities as needed, such as coordinating attestations for models and business impact analyses.</li><li>Provide advisory support on risk memos to ensure risks are clearly assessed and communicated.</li><li>Advise on end-to-end new product approval processes, including: performing process scoping, coordinating cross–risk stripe assessments and managing governance processes, including committee approvals</li><li>Collaborate with stakeholders across the Corporate Functions to ensure governance processes are implemented effectively, risks are appropriately assessed, and operational standards are consistently met.</li></ul>Required Qualifications:<ul><li>6+ Years experience in large-scale project and program management within financial services</li><li>Experience navigating enterprise or operational risk management lifecycle activities</li><li>Excellent communication, and interpersonal skills, with an ability to interact and obtain buy-in from senior BU/tech counterparts</li><li>Expertise in process management/governance, with a track record of establishing and overseeing robust decision-making processes that align with policies, regulatory frameworks, and/or operational standards</li><li>Strong analytical and problem-solving skills, with an ability to analyze data, identify trends, and evaluate risk scenarios effectively</li><li>Demonstrated history and ability to manage teams, spread over geographies and with varying backgrounds</li></ul>Preferred Qualifications:<ul><li>Bachelor's degree in finance, Business, Risk Mgmt., or related field; advanced degrees (e.g., MBA, MSc) or certifications are advantageous</li><li>Experience in at least one of the following:<ul><li>Translating enterprise or operational risk strategy and appetite into execution guidelines</li><li>Tracking and identifying issues with Key Risk Indicator (KRI) limits and risk appetite to ensure risks are managed within agreed thresholds</li><li>Implementing risk governance frameworks</li><li>Creating, communicating and ensuring understanding and adherence to operational risk procedures and standards</li></ul></li></ul>GuardianSalary Range: $130,000.00 to $225,000.00 annually + bonus + equity (if applicable) + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window:<a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>Employment eligibility to work with American Express in the United States is required as the company will not pursue visa sponsorship for these positions

Director - Change Management and Transformation Initiatives

We are looking for an experienced Utility Coordinator to join our team in Indianapolis, Indiana. In this role, you'll oversee utility and railroad coordination for key infrastructure projects, while managing team members supporting those efforts. You'll play a pivotal part in shaping project strategy and mentoring staff, making this a great opportunity to join a growing firm with an excellent workplace culture and growth opportunities.&nbsp;This role may be based out of one of our other primary office locations in Indiana, depending on candidate preference and team alignment.&nbsp;Lochmueller Group is an engineering consulting firm with an emphasis on infrastructure.  We provide multi-disciplined services for a variety of public agencies and private entities, including transportation design; water resources design; environmental analysis; utility coordination &amp; permitting; construction engineering &amp; inspection; traffic engineering &amp; transportation planning; surveying; and land acquisition &amp; appraisal.&nbsp;&nbsp;&nbsp;For over 40 years, Lochmueller Group has helped communities reinvent their future through thoughtful, actionable planning and design. Our dedication to building a team that demonstrates our corporate values (CARDIA) is what sets us apart:&nbsp;&nbsp;CARDIA: Creativity; Accountability; Respect; Dedication; Integrity; Achievement&nbsp;&nbsp;&nbsp;Lochmueller Group provides an excellent workplace culture established by our people who share these values. We are a 100% employee-owned company, and our people are invested in the success and continued development of each other and the firm. This is a great place to build a career and grow with a company that is dedicated to quality and service. &nbsp;&nbsp;<h4>Key responsibilities of this role will include: </h4><ul><li>Overseeing the overall utility and railroad coordination functions for the designated area and overseeing other team members involved in utility coordination.&nbsp;&nbsp;</li><li>Performing utility and railroad coordination activities for a variety of state and local public agency projects.&nbsp;&nbsp;</li><li>Reviewing project plans, identifying potential conflicts, and developing utility workplans, schedules and timelines.&nbsp;&nbsp;</li><li>Reviewing cost estimates and preparing budgets for utility relocation.&nbsp;&nbsp;</li><li>Serving as the primary point of contact for all utility coordination activities on assigned projects.&nbsp;&nbsp;</li><li>Keeping project teams, clients, management, and other stakeholders informed on the status of utility coordination activities.&nbsp;&nbsp;</li><li>Facilitating and/or actively participating in utility coordination meetings with project managers, designers, clients and other stakeholders.&nbsp;&nbsp;</li><li>Periodically travelling to project sites to meet with clients, utility companies, designers, construction teams and/or other stakeholders.&nbsp;&nbsp;</li><li>Building and maintaining relationships with clients providing the highest level of service and responsiveness to meet client needs.&nbsp;&nbsp;</li><li>Leading and mentoring junior level staff engaged in utility and railroad coordination activities.&nbsp;&nbsp;</li><li>Identifying opportunities to implement more efficient protocols to decrease review turn times, optimizing permit inventory and tracking management systems, and embracing new state and local initiatives for rollout to team members.&nbsp;&nbsp;</li><li>May perform other duties related to the role.&nbsp;</li></ul><h4>Qualifications for this role: </h4><ul><li>Bachelor’s degree in civil engineering or other related field; a high school diploma or GED with utility and/or railroad coordination experience on projects may be considered in lieu of education.&nbsp;&nbsp;</li><li>INDOT Certified Utility Coordinator and Railroad Coordinator&nbsp;&nbsp;</li><li>10+ years of relevant experience&nbsp;&nbsp;</li><li>Experience developing and/or reviewing utility relocation designs&nbsp;&nbsp;</li><li>Knowledge of AutoCAD and/or MicroStation is preferred&nbsp;&nbsp;</li><li>Proficiency with Microsoft Office products including Excel, Outlook, Word, and PowerPoint&nbsp;&nbsp;</li><li>Proficiency with Bluebeam Revu, and GIS systems&nbsp;</li><li>Strong written and verbal communication skills&nbsp;</li><li>Ability to work individually or as part of a team&nbsp;</li><li>Valid Driver's License&nbsp;</li></ul><h4>What We Offer: </h4><ul><li>Health &amp; Wellness: medical, dental, vision, disability, and basic life insurance w/ option for additional voluntary life insurance&nbsp;</li><li>Work/Life Balance: vacation, holidays, sick leave, maternity/paternity leave, flexible scheduling &amp; telecommuting opportunities&nbsp;</li><li>Wealth-Building: 401k w/ company match, student loan repayment benefit, ESOP, competitive compensation package&nbsp;</li><li>Professional Benefits: professional membership dues, career &amp; educational development&nbsp;</li></ul>Lochmueller Group is an Equal Opportunity/Affirmative Action employer. Lochgroup fully supports and maintains compliance with all state, federal, and local regulations. All qualified applications will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, marital status, protected veteran status, genetic information, or any other category protected by federal, state, and local laws.&nbsp;

Lochmueller Group

Lead Utility & Railroad Coordinator

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.How will you make an impact in this role?This position is part of a highly motivated and innovative US Credit / Debit Bureau Outbound Reporting Policy &amp; Analytics team within the Credit and Fraud Risk organization.This team owns the strategy and policies that govern how US Consumer, Small Business, and Corporate accounts are reported to the consumer, commercial, and debit bureaus, among other priorities.The incumbent will have the exciting opportunity through analytics to collaborate with colleagues across the enterprise to elevate the quality, governance, freshness, and efficiency of US outbound bureau reporting policies. Key responsibilities include:<ul><li>Generate data-driven insights into the US credit and debit bureau reporting processes, helping to identify and size potential gaps.</li><li>Leverage external data analytical sandboxes for competitor bureau-reporting analytics and benchmarking.</li><li>Investigate individual customer complaints and escalations from a bureau reporting standpoint.</li><li>Perform analytic work aimed at mitigating the volume of records being rejected by the bureaus.</li><li>Assess and identify opportunities to enhance bureau reporting policies.</li><li>Support testing and validation of bureau reporting logic changes.</li><li>Partner closely with cross-functional teams in Operational Bureau Governance, Risk Products &amp; Data Strategy, and others within Credit and Fraud Risk.</li></ul>Minimum Qualifications<ul><li>Bachelor’s degree in quantitative field (Business Analytics, MIS, Statistics).</li><li>Master's degree in quantitative field OR 1+ years of relevant analytics experience.</li><li>Self-starter with experience managing multiple tasks with tight deadlines.</li><li>Proven ability to translate a problem/question into a clear, efficient analytic approach.</li><li>Proven ability to summarize, visualize, and communicate data findings to a less technical audience.</li><li>Excellent relationship-building and collaboration skills.</li><li>Proficiency with SQL or similar analytic programming language</li></ul>Preferred Qualifications<ul><li>1+ years of relevant analytics experience in the financial services industry.</li><li>Experience with Hive or Python is a plus.</li><li>Experience with data visualization (e.g. Tableau).</li></ul>Salary Range: $55,000.00 to $105,000.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>Employment eligibility to work with American Express in the United States is required as the company will not pursue visa sponsorship for these positions.

Senior Analyst- Risk Management

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.You Lead the Way. We’ve Got Your Back.With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities, and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.Join #TeamAmex and let’s lead the way together.How we serve our customers is constantly evolving and is a challenge we gladly accept. Whether you’re finding new ways to prevent identity fraud or enabling customers to start a new business, you can work with one of the most valuable data sets in the world to identify insights and actions that can have a meaningful impact on our customers and our business. And, with opportunities to learn from leaders who have defined the course of our industry, you can grow your career and define your own path. Find your place in risk and analytics on #TeamAmex.The Platforms and Capabilities team within Global Risk and Compliance (GRC) is responsible for building and implementing leading-edge platforms and solutions for risk management. Our vision is to “provide best-in-class Platforms and Capabilities that enable the risk management framework in GRC and across the Company and empower colleagues to excel at risk management activities.”We are seeking an Associate Digital Product Manager to support the development and delivery of data products that enable enterprise risk data aggregation and regulatory reporting. This role is part of a multi-year transformation to modernize the Integrated Risk Management (IRM) platform and deliver accurate, traceable, and timely data to meet internal and external reporting obligations. You will work closely with senior product managers, engineers, and risk and compliance partners to help shape solutions that meet regulatory expectations such as BCBS 239, CCAR, and other data lineage and aggregation requirements.You will support day-to-day product development for risk data ingestion, transformation, and reporting capabilities, while helping ensure product features meet both business needs and compliance standards. This includes writing user stories, validating data requirements, and testing features that enable aggregation across multiple risk domains. You’ll play a key role in documenting reporting logic, helping to ensure data accuracy, and assisting in the development of controls to support data quality and auditability. This role is ideal for someone interested in financial regulation, risk technology, and the intersection of product management and data governance.Key Responsibilities:<ul><li>Assist in delivering platform capabilities that support risk data aggregation, lineage, and reconciliation.&nbsp;</li><li>Translate regulatory and stakeholder reporting requirements into actionable product features.&nbsp;</li><li>Collaborate with business, compliance, and technology teams to define data sourcing, transformation, and control rules.&nbsp;</li><li>Support the development of standard reporting templates, dashboards, and automated distribution mechanisms.&nbsp;</li><li>Help manage data-related controls and metrics that support compliance with BCBS 239 and other frameworks.&nbsp;</li><li>Document data definitions, calculation logic, and lineage as part of risk data reporting workflows.&nbsp;</li><li>Coordinate UAT, data validations, and defect management in partnership with analytics and testing teams.&nbsp;</li><li>Participate in risk and regulatory reviews to support internal and external audits or examinations.&nbsp;</li></ul>Minimum Qualifications:<ul><li>Bachelor’s degree in information systems, Finance, Data Analytics, or a related discipline.&nbsp;</li><li>Familiarity with regulatory reporting concepts (e.g., BCBS 239, CCAR, Basel, or FDIC reporting).&nbsp;</li><li>Understanding of risk or compliance data domains such as credit risk, operational risk, or issue management.&nbsp;</li><li>Proficiency with agile delivery processes and tools like Jira or Confluence.&nbsp;</li><li>Ability to manage multiple priorities with attention to detail and data traceability.&nbsp;</li><li>Experience documenting requirements for data transformations and validation logic.&nbsp;</li><li>Strong collaboration skills to work across risk, compliance, engineering, and audit functions.&nbsp;</li><li>Interest in product development, data quality frameworks, and data governance principles.&nbsp;</li></ul>Salary Range: $60,000.00 to $110,000.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>Employment eligibility to work with American Express in the United States is required as the company will not pursue visa sponsorship for these positions.

Senior Associate - Digital Product Management

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.American Express National Bank is American Express’ U.S. banking operation, representing more than 60% of the company’s revenues through consistent payments, financing, and savings products. Led by the Chief Operating Officer, AENB HQ drives the administration of programs and services provided by AENB, in partnership with Bank affiliates and executive officers. In addition, the team plays an enterprise role in driving greater consistency, effectiveness and efficiency across the first line via the AENB COO Office’s Strategic Planning, Control Management, Program Management and Governance functions.The&nbsp;Enterprise Control Management team within AENB operates as a Center of Excellence to serve as a central support hub for all first-line control management teams throughout the enterprise and be a key connection point with the second-line Global Risk &amp; Compliance (GRC) teams.How will you make an impact in this role?The&nbsp;Senior Manager of Product &amp; Systems Management&nbsp;will support the Director in managing and overseeing the 1st Line of Defense (1LoD) for Risk ecosystem technology platform needs. This role will focus on providing consolidated inputs to risk systems, platforms, and capabilities, including Archer and other GRC tools.The Senior Manager will assist in defining and enhancing processes for identifying, assessing, and collecting 1LoD capability needs for Operational Risk Management execution, and coordinate systems and infrastructure requirements assessment processes for risk and control management purposes within the 1LoD.&nbsp;&nbsp;This will be achieved through thorough user story documentation and carefully scripted user acceptance testing (UAT).Responsibilities Include:<ul><li>Assist the Director in serving as the 1LoD Product Manager for Risk ecosystem technology capabilities and needs to support execution of the operational risk management framework.&nbsp;</li><li>Provide consolidated 1LoD inputs to risk systems, platforms, and capabilities including Archer and other GRC tools.</li><li>Support the definition and enhancement of processes for identifying, assessing, and collecting 1LoD capability needs for Operational Risk management execution (e.g., PRSA, Issues Management).</li><li>Participate in Risk Management solution definition by partnering with various risk, business and technology teams. Advise on the recommended technologies, tools, frameworks, design, architecture for implementation.</li><li>Lead and execute thorough documentation of comprehensive user stories.</li><li>Create and oversee user acceptance testing design and execution.</li><li>Coordinate systems and infrastructure requirements assessment processes for 1LoD risk/control purposes, ensuring alignment with the strategic direction.</li><li>Collaborate with Application Owners to secure funding and prioritization to ensure the Applications fulfill 1LoD Operational Risk Management and execution needs.</li><li>Contribute to the development and maintenance of enterprise first-line foundational control components (e.g., process taxonomy/inventory, first-line RCSA/PRSA methodology).</li></ul>Minimum Qualifications:<ul><li>4+ years of experience in operational risk management (e.g., within Risk and/or Internal Audit function).</li><li>Significant of experience in product space executing on responsibilities as noted above with expertise in user stories, designing test cases, performing and managing user acceptance testing, and performing product review/ certifications.</li><li>Knowledge of Governance, Risk, and Compliance (GRC) tools such as Archer and other related platforms.</li></ul>Preferred Qualifications:<ul><li>Bachelor’s Degree in Finance, Business, Risk Management, or a related field; advanced degrees (e.g., MBA, MSc) or certifications are advantageous.</li><li>Experience working with or in operational risk management space (e.g., Risk, Compliance, Control Management and/or Internal Audit). Experience in Agile /Kanban methodologies advantageous.</li><li>Experience working with or leading a team, both locally and internationally.</li><li>Understanding of relevant regulations and the regulatory environment, with some experience working with external regulators.</li><li>Strong communication and collaboration skills within a matrix organization, including working with client-facing businesses, Global Risk &amp; Compliance, Technology, Legal (GCO), Finance, Global Services Group, and Internal Audit.</li><li>Knowledge of first line business operations, products, and regulatory requirements pertaining to the operations and offerings of cards, payments services, lending, and deposits across consumer, small business, commercial, and corporate customer segments.</li><li>Ability to identify mission-critical areas in an internal controls framework and prioritize work accordingly.</li><li>Experience in supporting transformation and change initiatives within an organization.</li><li>Excellent organizational and problem-solving skills with attention to detail.</li><li>Strong consultation, communication, facilitation, and presentation skills; ability to understand complex challenges and linkages and articulate them into actionable plans.</li></ul>GUARDIANSalary Range: $80,000.00 to $165,000.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>Employment eligibility to work with American Express in the United States is required as the company will not pursue visa sponsorship for these positions.

Senior Manager - Enterprise Control Management, Systems & Product Strategy

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.At American Express, we know that with the right backing, people and businesses have the power to progress in incredible ways. Whether we’re supporting our customers’ financial confidence to move ahead, taking commerce to new heights, or encouraging people to explore the world, our colleagues are constantly redefining what’s possible — and we’re proud to back each other every step of the way. When you join #TeamAmex, you become part of a diverse community of over 60,000 colleagues, all with a common goal to deliver an exceptional customer experience every day.As a part of the Colleague Experience Group we strive to provide a great colleague experience every day. We obsess over understanding the colleague experience at a deeper level to co-create simple and great ways of working that enable everyone to be and deliver their best. We make a difference in the lives of our people, providing a culture of learning and collaboration, and helping them with what they need to succeed and thrive. We have their backs as they grow their skills, conquer new challenges, or even take time to spend with their family or community. And when they’re ready to take on a new career path, we’re right there with them, giving them the guidance and momentum into the best future they envision.<ul><li>The Underwriting Coordinator is responsible for effectively managing the customer journey through the commercial and consumer underwriting process.</li><li>Act in a consultative manner with internal and external American Express customers to guide the customer through the underwriting process and obtain the necessary financial information</li><li>Responsible for communicating the outcome of the underwriting decision and providing options to the client as needed</li><li>Demonstrate high level of accuracy and thoroughness in collecting information and the financial documents for the Underwriting process</li><li>Ensure quality, regulatory requirements and compliance is embedded in all processes</li></ul>How will you make an impact in this role?Minimum Qualifications:<ul><li>Highly consultative, self-motivated individual</li><li>&nbsp;2+&nbsp;more years of customer service experience in a financial services or call center environment&nbsp;</li><li>Comfortable navigating multiple systems while simultaneously interacting with the customer</li><li>Proficient in multitasking and efficiently juggling&nbsp;between varying account types and work streams&nbsp;</li><li>A strong will-to-win and the ability to thrive in a metric oriented environment</li><li>Exercise sound judgment and resolve complex issues for our customers in an ambiguous environment</li><li>Strong communication skills are necessary to be able to deliver difficult messages to customers and clients&nbsp;while cultivating great working relationships</li><li>Candidate must demonstrate ability to work in a cohesive team environment&nbsp;</li><li>Intermediate user of MS Office suite</li></ul>This will be a hybrid position located at our service center in Desert Ridge, AZ.Schedule: Monday - Friday 8:30am-6:30pm. EST&nbsp;&nbsp;Salary Range: $20.00 to $33.65 hourly + bonus + benefitsThe above represents the expected hourly pay range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.

Underwriting Coordinator (Phoenix, AZ Hybrid)

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.How will you make an impact in this role?Global Commercial Services (GCS) is the global leader in payment solutions for Small, Medium (SME) and Global and Large (G&amp;L) enterprises. The GCS team enables businesses globally to pay for and finance what they need to grow their businesses through a suite of payment and lending products, solutions for travel and everyday business spending, cross border payments, global currency solutions, and business financing.The objective of the GCS Control Management Governance team is to establish the Operational Risk and Controls strategy for GCS, set up a foundational governance structure that ensures operational risks are identified, assessed, and managed in compliance with Enterprise Operational Risk Management programs and reporting.GCS is looking for a Senior Analyst - Control Management (Governance) focused on ensuring control management is embedded in the day-to-day operations of our organization. It will involve extensive collaboration with multiple partners across numerous business units, functional areas, and geographies.The Senior Analyst - Control Management (Governance) will:<ul><li>Support certain execution plans for operational risk management within the business unit (BU), including BU specific guidelines, project plans, etc.&nbsp;</li><li>Track specific issues with KRI limits and risk appetite for GCS to ensure operational risks are managed within agreed thresholds</li><li>Assist in the implementation of portions of the operational risk framework to enable effective risk management and decision making in the BU&nbsp;</li><li>Help in the development of BU-specific procedures and additional standards (i.e., escalation protocols), related to the execution of the Operational Risk Management programs&nbsp;</li><li>Facilitate the understanding and use of the risk governance framework basics across BUs through regular communication&nbsp;</li><li>Aggregate specific reporting areas, approvals/exceptions and support "change-the-function" activities for the BU&nbsp;</li><li>Support sharing insights, better practices, themes, etc. across the enterprise&nbsp;</li></ul>Minimum Qualifications:<ul><li>2+ Years experience in operational risk management (e.g., within Risk and/or Internal Audit function) Understanding of critical operational risk management lifecycle activities&nbsp;</li><li>Project management, communication, and interpersonal skills&nbsp;</li><li>Experience in process governance, with an understanding of processes that align with policies, regulatory frameworks, and/or operational standards&nbsp;&nbsp;</li><li>Sound analytical and problem-solving skills, with an ability to analyze data, identify trends, and evaluate risk scenarios effectively</li></ul>Preferred Qualifications:<ul><li>Bachelor's Degree in Finance, Business, Risk Mgmt., or related field; advanced degrees (e.g., MBA, MSc) or certifications are advantageous</li><li>Experience in at least one of the following:&nbsp;&nbsp;<ul><li>Tracking and identifying issues with Key Risk Indicator (KRI) limits and risk appetite to ensure operational risks are managed within agreed thresholds&nbsp;</li><li>Translating operational risk strategy and appetite into execution guidelines&nbsp;</li><li>Facilitating the implementation of the operational risk governance frameworks&nbsp;&nbsp;</li><li>Developing, communicating and ensuring understanding and adherence to operational risk procedures and standards&nbsp;&nbsp;</li></ul></li></ul>Salary Range: $55,000.00 to $110,000.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.Employment eligibility to work with American Express in the United States is required as the company will not pursue visa sponsorship for these positions.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>

Senior Analyst - Control Management (Governance)

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.How will you make an impact in this role?The U.S. Consumer Services Team is responsible for our suite of consumer products, services, and experiences in the U.S., including our premium, cobrand, cash back, and lending portfolios, Membership Rewards, Global Travel &amp; Lifestyle Services, the Centurion Lounge network, our Global Dining and Resy businesses, U.S. Consumer Banking, and best-in-class marketing programs across customer, prospect, and partner channels. The USCS team is focused on making membership an indisputable competitive advantage and helping each other become better leaders every day.The objective of the US Consumer Services Control Management Specialized Risk Management team is to provide subject matter expertise on specific Operational Risk topics to ensure the business unit (BU) is equipped with in-depth knowledge of risk-stripes to manage and mitigate these risks effectively; supports the BU with expert guidance for topical Operational Risk intelligence.US Consumer Services is looking for a Sr. Analyst for Specialized Risk Management focused on ensuring control management is embedded in the day-to-day operations of our organization. It will involve extensive collaboration with multiple partners across numerous business units, functional areas, and geographies.The Sr. Analyst, USCS Control Management, Conduct Risk Management will:<ul><li>Assist in day-to-day activities to support compliance with enterprise policies and programs pertaining to specific risk types (e.g., AEMP 88 - Conduct Risk Management Policy)</li><li>Participate in day-to-day activities to support compliance with enterprise policies and programs pertaining to specific risk types (e.g., AEMP 88 - Conduct Risk Management Policy)</li><li>Support in tasks required to support integration of decentralized risk types into broader Operational Risk Management (ORM) policies and programs</li><li>Contribute to administrative tasks to compile topical risk information, including emerging trends, best practices, and regulatory updates relevant to each area of expertise</li><li>Assist in administrative duties required to compile materials and disseminate targeted training and awareness programs to increase understanding and management of specific risk topics within US Consumer Services</li><li>Support more senior team members in consultation on the design and implementation of controls tailored to specialized risk areas</li><li>Enable research and gather topical risk knowledge to share with BU process owners to enable BU to strengthen and embed relevant ORM considerations into processes</li><li>Assist in specific tasks to gather topical risk strategies and procedures to align with changes in the business environment and regulatory landscape</li><li>Gather relevant operational risk insights, better practices, themes, etc. across the enterprise</li></ul>Minimum Qualifications<ul><li>2+ years of experience in operational risk management (e.g., within Risk and/or Internal Audit function) and understanding critical operational risk management lifecycle activities</li><li>Project management, communication, and interpersonal skills</li><li>Experience in process governance, establishing and overseeing robust decision-making processes that align with policies, regulatory frameworks, and/or operational standards</li><li>Sound analytical and problem-solving skills, with an ability to analyze data, identify trends, and evaluate risk scenarios effectively</li></ul>Preffered Qualifications<ul><li>Bachelor's Degree in Finance, Business, Risk Mgmt., or related field; advanced degrees (e.g., MBA, MSc) or certifications are advantageous</li><li>Experience in at least one of the following:</li><li>Support compliance with enterprise policies and programs pertaining to specific risk types and supporting with design/enhancement of procedures/standards by providing topic-specific insight</li><li>Advising on decentralized risk types into broader operational risk policies and programs</li></ul>Salary Range: $55,000.00 to $110,000.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions

Senior Analyst - Control Management, Conduct Risk Management

Job Description and RequirementsWorking under direct supervision, the Project Manager will provide servant leadership for a variety of strategic project types to coordinate, plan, lead, execute, and finalize projects according to approved scope, deadlines, and budgets. This includes acquiring resources and coordinating the efforts of team members and third-party contractors or consultants in order to deliver projects according to plan and strategic alignment. The Project Manager I, will work closely with the Project Leadership team and Project Manager Team Lead to define the project’s objectives and oversee quality control throughout the project’s life cycle.Essential Functions &amp; Responsibilities:<ul><li>Serve as predictive Project Manager or Agile Scrum Master for cross-functional teams to achieve approved project scope and deadlines on strategic initiatives.<ul><li>Establish and manage the project plan, schedules, project resources (internal and external), and requirements (internal and external)ensuring alignment with organization objectives.</li><li>&nbsp;Document and actively manage project issues resolution, risks mitigation, and changes to scope, timelines, and/or budget.</li><li>Diligently serve on behalf of the project team to remove obstacles that prevent them from successfully delivering the project.</li><li>Prepare and communicate progress and project status report for stakeholders at all levels of the organization.</li><li>Provide monthly executive project health updates.</li><li>Ensure the creation and project team approval of documentation to enable implementation and transition to maintenance support.</li><li>Conduct mid- and post-project evaluations (i.e. Sprint retrospectives and project lessons learned).</li></ul></li><li>Assist the Project Management team with strategic project coverage when team members are out of office.</li><li>Assist the Project Management team in Project Portfolio Management (PPM) system administration.</li><li>Shadow team members to gain knowledge and experience.</li><li>All other duties as assigned (note: essential functions and responsibilities may change, or new ones may be assigned at any time with or without notice).</li></ul>Requirements:<ul><li>High School Diploma or GED</li><li>Minimum of 1 year of recent project management experience</li><li>Minimum of 2 years financial institution experience</li></ul>Skills, Certifications, and Licensing:<ul><li>Foundational Project Management process skills</li><li>Foundational leadership skills</li><li>Foundational interpersonal, organization, and presentation skills</li><li>Professional verbal and written communication skills</li><li>Strong adaptability to change</li><li>Microsoft Office proficiency</li><li>Certified ScrumMaster (CSM) certification completion within 6 months of attaining position</li><li>PPM Administration training completion within 6 months of attaining position</li></ul>Preferred:<ul><li>1 year predictive or Agile Scrum project participation or experience</li></ul>All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, or other legally protected status.

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