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At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.How will you make an impact in this role?As the Product Manager for User Enablement, you will serve as the bridge between product development and our end users, ensuring that every product launch is both technically sound and meaningful to customers. You will own the voice of the customer throughout the product lifecycle, managing user acceptance testing (UAT), coordinating launch readiness, and driving continuous improvement through data-informed feedback loops.Working alongside Strategy and Product Development, you will:<ul><li>Champion customer empathy through user research, feedback collection, and engagement.</li></ul><ul><li>Develop and execute UAT plans that ensure product readiness and a smooth launch experience.</li></ul><ul><li>Partner with cross-functional teams such as engineering, design, marketing, and operations to translate product intent into measurable customer outcomes.</li></ul><ul><li>Define and monitor launch success metrics and lead post-launch evaluations.</li></ul><ul><li>Own the creation of enablement materials, including documentation, release notes, and dashboards that keep stakeholders aligned and informed.</li></ul><ul><li>Serve as the connection point in the feedback loop, bringing actionable insights from users back into strategy and development for continuous improvement.</li></ul>Minimum Qualifications:<ul><li>5+ years of experience in product management, customer success, or program enablement within a digital product or technology environment.</li></ul><ul><li>Proven experience managing UAT, launch readiness, or go-to-market enablement activities for software products.</li></ul><ul><li>Strong analytical mindset with the ability to translate feedback and usage data into actionable product improvements.</li></ul><ul><li>Excellent communication and collaboration skills across product, design, and engineering teams.</li></ul><ul><li>Demonstrated ability to manage multiple priorities and deliver results in a fast-paced, cross-functional setting.</li></ul><ul><li>Experience with product documentation and stakeholder communications such as release notes, knowledge bases, and FAQs.</li></ul>Preferred Qualifications:<ul><li>Experience in a customer-facing product management role or within SaaS or platform environments.</li></ul><ul><li>Background in user research, customer experience, or design thinking methodologies.</li></ul><ul><li>Familiarity with agile product delivery, UAT frameworks, and product analytics tools such as Amplitude or Mixpanel.</li></ul><ul><li>Strong understanding of OKRs, roadmap management, and how enablement contributes to strategic outcomes.</li></ul><ul><li>Experience leading feedback loop initiatives or customer advisory boards.</li></ul><ul><li>Skilled at working with both technical and non-technical stakeholders to drive user adoption and satisfaction.</li></ul>Salary Range: $123,000.00 to $215,250.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>Employment eligibility to work with American Express in the United States is required as the company will not pursue visa sponsorship for these positions.

American Express

Senior Manager - Digital Product Management

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.&nbsp;Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.&nbsp;The Global Servicing (GS) Automation team sits within the Servicing Capabilities and Innovation (SC&amp;I) team within Global Servicing’s Global Support Enablement and Controls (GSEC) organization. The GS Automation Team collaborates to design, build, and implement process automation for global servicing processes while leading the day to day of our production digital workforce. Our aim is to build an intelligent automation ecosystem that transforms and elevates how we service our customers and colleagues through both traditional and advanced automation tools and capabilities such as API integration, Robotic Process Automation, Human-in-the-loop, Process Intelligence, Generative AI, and Agentic AI.The Automation Operations Enablement team is driving a step change in how we work with harnessing digital, intelligent, and agentic automation to deliver better experiences for our colleagues, customers, and partners. Our Digital Operations team serves as the heartbeat of automation production: ensuring automations run smoothly, resolving issues in real time, and shaping the roadmap for tools that make operator workflows easier and more transparent. Digital Operations connects Technology and Business teams to drive automation reliability, transparency, and innovation. We don’t just monitor automations we help build the ecosystem that makes them smarter, safer, and more impactful.&nbsp;We’re looking for curious, collaborative, and forward-thinking people who are comfortable with both operational discipline and innovation. Whether you’re experienced with traditional BPMN and RPA automations or exploring the power of AI and Agentic systems, you’ll help us evolve how automation supports AMEX’s mission to back our customers and colleagues every step of the way.&nbsp;&nbsp;&nbsp;If you’re passionate about blending operations, technology, and innovation and you want to shape the future of digital operations this is the place to do it.&nbsp;As the Associate - Digital Product Management you’ll play a critical role in ensuring our production automations run seamlessly from traditional BPMN-based processes to intelligent and agentic automation platforms. You’ll manage production monitoring, coordinate with Technology and Business teams to resolve incidents, and identify opportunities to make automation operations more scalable and resilient.&nbsp;You’ll also help shape how we evolve our automation landscape by spotting trends, proposing enhancements, and supporting initiatives that make operations easier for colleagues and more reliable for our customers.&nbsp;Key Responsibilities but not limited to:&nbsp;<ul><li>Oversee automation performance across production; proactively identify and resolve issues.&nbsp;</li><li>Lead coordination between Technology and Business teams on open tickets, SLAs, and stakeholder updates.&nbsp;</li><li>Analyze trends in automation alerts, incidents, and control reports to drive process improvement.&nbsp;</li><li>Support handovers of new automations and migrations into production, ensuring readiness and completeness.&nbsp;</li><li>Partner with Technology to design and refine monitoring tools, dashboards, and analytics.&nbsp;</li><li>Drive visibility through regular reporting (daily production, SLA performance, incident metrics).&nbsp;</li><li>Contribute to the automation product roadmap — identifying ways to enhance operator experience.&nbsp; </li></ul>&nbsp; &nbsp; &nbsp;Minimum Qualifications:&nbsp;<ul><li>Excellent problem solving and troubleshooting skills.&nbsp;</li><li>Ability to manage and complete multiple tasks within specified timeframes.&nbsp;</li><li>Effective written and interpersonal communication skills with the ability to share information with both technical and non-technical partners.&nbsp;</li><li>An ability to demonstrate adaptability and flexibility with the ability to remain calm under pressure. &nbsp;</li><li>Strong analytical and problem-solving skills with experience in tools like Power BI or SQL.&nbsp;</li><li>Excellent collaboration and stakeholder management abilities.&nbsp; </li></ul>&nbsp; &nbsp; &nbsp;Preferred Qualifications:&nbsp;<ul><li>Desire to work on innovative automation initiatives that push beyond traditional paradigms.&nbsp;</li><li>2–4 years of experience in automation operations, production support, or process optimization.&nbsp;</li><li>Experience with one or more automation technologies (RPA, BPMN, Workflow, API, or AI/Agentic automation).</li></ul>Salary Range: $78,000.00 to $124,750.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>Employment eligibility to work with American Express in the United States is required as the company will not pursue visa sponsorship for these positions.

Associate - Digital Product Management

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.Business Unit/Role Specific InfoThe Portfolio Management internship at American Express is an exciting opportunity for someone who wants to help shape experiences for one of the world’s top brands! Portfolio Management supports tracking and reporting the portfolio delivery progress and ensures that the project and portfolio data are accurately maintained and aligned with financial and resource targets.&nbsp;Our 10-week Summer Internship Program runs from June to August. This program will provide you with real, on-the-job work experience; giving you the skills and experience to help you accelerate in your studies and future career!  How will you make an impact in this role?<ul><li>Utilizes reporting tools to monitor and track portfolio performance against delivery, cost, budget, forecast, schedule, and quality targets, ensuring accurate and timely reporting that supports decision-making processes</li><li>Assist in designing, automating, and optimizing business reporting and dashboards to support operational efficiency</li><li>Collect, clean, and analyze data from multiple systems to identify trends and insights that inform strategic decisions</li><li>Support process automation initiatives</li><li>Develop and maintain key performance indicator (KPI) reports and automate recurring data workflows</li><li>Present findings and recommendations in a clear, data-backed narrative to technical and non-technical audiences</li><li>Supports financial tracking of projects and portfolios using data from the Enterprise Portfolio Management System, ensuring financial data integrity and aiding in budget management, with guidance from peers and leaders</li><li>Supports compilation and distribution of portfolio-level status reports to internal stakeholders and seniors, providing clear and concise updates that facilitate informed decision-making</li><li>Contributes to the reconciliation of portfolio funding and forecasts to ensure financial accuracy, identifying and addressing any discrepancies to maintain budget alignment</li><li>Provides administrative support to project management resources for system updates and maintenance, ensuring data consistency and reliability</li><li>Administers portfolio-level risk, issue, and change control procedures, effectively managing potential impacts on project delivery under the guidance of colleagues</li><li>Collaborate with business stakeholders to understand requirements and translate them into analytical solutions</li><li>Collaborates and co-creates effectively with teams in product and the business to align technology initiatives with business objectives&nbsp;</li></ul>Minimum Qualifications<ul><li>Bachelor’s degree candidates with an expected graduation date between December 2026 and June 2027</li></ul><ul><li>Currently enrolled in full-time Bachelor’s degree program in Business Administration, Finance and Information Technology&nbsp;</li></ul>Preferred Qualifications <ul><li>Experience with data analysis tools (e.g., Excel, SQL, Python, R, Tableau, or Power BI)</li><li>Exposure to automation platforms or scripting languages for process improvement</li><li>Strong attention to detail, problem-solving skills, and curiosity for understanding complex systems</li><li>Excellent written and verbal communication skills</li><li>Ability to work independently and in collaborative team environments</li><li>Develop and maintain key performance indicator (KPI) reports and automate recurring data workflows</li><li>Collaborate with business stakeholders to understand requirements and translate them into analytical solutions</li><li>Proven interest in technologies and customer-driven design</li></ul><ul><li>Experience in technology project management, portfolio management, project management, or a related field within a technology or financial services environment</li><li>Experience with Enterprise Portfolio Management Systems (e.g., Clarity PPM, Microsoft Project Online)</li><li>Experience in budgeting and financial planning</li><li>Knowledge of financial management tools and principles, Data Analytics, Financial Modeling, and Software Development Lifecycle (SDLC) &nbsp;</li></ul>Salary Range: $24.05 to $63.00 hourly + sign-on bonusThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.Employment eligibility to work with American Express in the United States is required as the company will not pursue visa sponsorship for these positions.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones’ physical, financial and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries</li><li>Flexible work arrangements and schedules with hybrid and virtual options with Amex Flex</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)</li><li>Free and confidential counselling support through our Healthy Minds program</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>

Campus Undergraduate Summer Internship Program - 2026 Portfolio Management, Technology - New York, NY

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.Business Unit/Role Specific Info &nbsp;Sr Associate, Portfolio Management facilitates the successful delivery of portfolio projects by providing advanced support and oversight of financial and delivery metrics and advanced administrative support to project management resources.<ul><li>Assist in designing, automating, and optimizing business reporting and dashboards to support operational efficiency</li><li>Collect, clean, and analyze data from multiple systems to identify trends and insights that inform strategic decisions</li><li>Support process automation initiatives</li><li>Develop and maintain key performance indicator (KPI) reports and automate recurring data workflows</li><li>Collaborate with business stakeholders to understand requirements and translate them into analytical solutions</li><li>Present findings and recommendations in a clear, data-backed narrative to technical and non-technical audiences</li><li>Monitors and tracks portfolio performance using advanced reporting tools to ensure alignment with delivery, cost, budget, forecast, schedule, and quality targets, enabling proactive management of project outcomes</li><li>Collaborates on financial tracking of projects and portfolios using data from the Enterprise Portfolio Management System, ensuring accurate financial reporting and aiding in budget adherence</li><li>Contributes to the preparation of portfolio-level status reports to internal stakeholders and managers, delivering clear and actionable insights that support strategic decision-making</li><li>Analyzes and reconciles portfolio funding and forecasts, identifying and addressing discrepancies to maintain financial accuracy and budget alignment</li><li>Provides advanced administrative support to project management resources for system updates and maintenance, ensuring data integrity and operational efficiency</li><li>Monitors portfolio-level risk, issue, and change control procedures, effectively mitigating potential impacts on project delivery</li><li>Collaborates with business and technology development teams, ensuring alignment and shared understanding of project objectives</li><li>Collaborates and co-creates effectively with teams in product and the business to align technology initiatives with business objectives</li></ul>Minimum Qualifications&nbsp;<ul><li>Master’s/MBA degree candidates with an expected graduation date between May &amp; June 2026 &nbsp;</li><li>Currently enrolled in full-time Master’s/MBA degree program in Business Administration, Finance, Information Technology &nbsp;</li></ul>Preferred Qualifications<ul><li>Experience with data analysis tools (e.g., Excel, SQL, Python, R, Tableau, or Power BI).</li><li>Exposure to automation platforms or scripting languages for process improvement.</li><li>Strong attention to detail, problem-solving skills, and curiosity for understanding complex systems.</li><li>Excellent written and verbal communication skills.</li><li>Ability to work independently and in collaborative team environments.</li><li>Develop and maintain key performance indicator (KPI) reports and automate recurring data workflows.</li><li>Collaborate with business stakeholders to understand requirements and translate them into analytical solutions.</li><li>Experience in technology project management, portfolio management, project management, or a related field within a technology or financial services environment</li><li>Experience with Enterprise Portfolio Management Systems (e.g., Clarity PPM, Microsoft Project Online)</li><li>Experience in budgeting and financial planning&nbsp;</li></ul>Salary Range: $89,250.00 to $150,250.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.Employment eligibility to work with American Express in the United States is required as the company will not pursue visa sponsorship for these positions.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>

Campus Graduate Full-Time Sr. Associate - 2026 Portfolio Management, Technology - New York, NY

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.Digital Labs is a high impact group within American Express with a mission to build on Amex’s legacy of reinvention to lead innovation in FinTech and create products that make a difference in our customers’ lives. Our team focuses on crafting leading digital payment solutions, using our world-class servicing network and lifestyle assets to deliver outstanding digital experiences, and thinking entrepreneurially about emerging technologies to help drive new opportunities for American Express.As a senior product manager in the team, you will work with colleagues in the U.S and U.K in shaping how we leverage AI and data to drive a more personalized and engaging user experience. Your focus will be on ensuring that the recommendation engine meets our business goals and provides an optimal customer experience across multiple products, while working closely with cross-functional teams to monitor performance, refine models, and drive data-driven enhancements.This is a highly collaborative and cross-functional role, working in close partnership with key partners in Engineering, Decision Science, Ventures, as well as Labs Business Development &amp; Product Enablement teams.How will you make an impact in this role?<ul><li>Proficient understanding of artificial intelligence and machine learning concepts, with hands-on experience in applying these technologies to product development.</li><li>Demonstrated track record of successfully implementing personalization strategies in digital products or services, utilizing AI-driven algorithms to enhance user experience and engagement.</li><li>Strong analytical skills, capable of interpreting data insights to inform product decisions and optimize algorithms for personalized recommendations.</li><li>Experience working cross-functionally with engineering, data science, and business teams to translate business objectives into technical requirements for AI-powered features.</li><li>Excellent communication skills with the ability to articulate complex technical concepts to non-technical stakeholders and collaborate effectively in a fast-paced, agile environment.</li></ul>Minimum Qualifications:<ul><li>Experience working as a senior product manager (or equivalent) with team leadership responsibilities in a forward-thinking, fast paced team environment</li><li>Experience in product development using Agile principles in partnership with engineering teams</li><li>Experience in using traditional AI/ML models to drive a new product/solution in the product development lifecycle</li><li>Proven ability to track and successfully complete complex programs/projects on time, while keeping all stakeholder groups informed and satisfied</li><li>Passionate and highly experienced about emerging technology and AI – able to succinctly describe the latest trends and provide thought leadership on their relevance to American Express</li><li>Experience of using a structured approach to innovate new products that successfully meet the needs of the identified target audience.</li><li>Experience with data and analytics to drive decision making and product improvement</li><li>Ability to communicate effectively at all levels, including concise verbal and written executive-level communications</li><li>Demonstrated ability to work in a highly collaborative environment with heavy emphasis on partnership</li><li>Demonstrate leadership and organizational skills</li><li>Evidence of managing a creative, innovative set of AI products and teams focused on the delivery of strategic priorities.</li><li>Basic statistics skills acquired through academic study (i.e. math, computer science, engineering, economics, physics) or comparable work experience.</li></ul>Preferred Qualifications:<ul><li>Experience with building recommender models</li></ul>Salary Range: $103,750.00 to $174,750.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.&nbsp;

Manager - Digital Product Management

Join the Clean Energy RevolutionBecome a Supply Chain Inventory Management Senior Specialistat Southern California Edison (SCE) and build a better tomorrow. In this job, you’ll execute and maintain the operational duties within the supply chain. You will primarily operate in the company’s system(s) of record, possessing advanced in-depth knowledge of SAP/EWM, Ariba, SharePoint, Samsara, Web EOC, Microsoft Excel, etc. The Senior Specialist supports the overseeing of Vendor/inventory performance, identifying risk to the supply chain, maintaining accurate supply forecast. The Sr. Specialist will also support program components that affect warehouse performance, business processes, and metrics to maximize value from Supply Chain managed inventory. Possesses strong analytical skills, customer service, and understands the end-to-end Supply Chain process including Inventory Management, Warehousing and Transportation. In addition, has knowledge of warehouse KPI’s, knowledge of supply chain site capacity, planning, and multi-level MRP/ERP logic. As&nbsp;a&nbsp;Supply Chain Inventory Management Senior Specialist, your work will help power our planet, reduce carbon emissions and create cleaner air for everyone. Are you ready to take on the challenge to help us build the future?<h4>Responsibilities</h4><ul><li>Monitors and reports on supply chain project requirements, including material supply, transportation, and discrepancies, and field laydown yards, to support operational performance and decision-making</li><li>Collaborates with key supply chain and procurement stakeholders to support material planning and prioritization activities, working closely with teams to source and expedite critical materials</li><li>Maintains data integrity and reporting for key metrics (e.g., materials movement and handling time/efficiency, loss reporting, stock levels, and safety incident performance) to track operational performance and evaluate potential risk</li><li>Conducts root cause analysis of performance issues and proposes initiatives to optimize operational activities, driving continuous improvement and cost savings</li><li>Provides strategic recommendations and reports to management throughout the supply chain and procurement teams to support informed decision-making and align with organizational goals</li><li>Leverages expertise in data and cost analysis to monitor and track the performance of operations, identifying trends, opportunities, and risks, and developing actionable insights to drive operational excellence</li><li>Works directly with various suppliers at tactical levels to maintain effective supplier relationships, fostering open communication, collaboration, and mutual success</li><li>Identifies and implements supplier performance goals related leveraging data-driven insights to drive improvements</li><li>A material job duty of all positions within the Company is ensuring the protection of all its physical, financial and cybersecurity assets, and properly accessing and managing private customer data, proprietary information, confidential medical records, and other types of highly sensitive information and data with the highest standards of conduct and integrity.</li></ul><h4>Minimum Qualifications</h4><ul><li>Five or more years of experience in supply chain sourcing, supplier relationship management, and process optimization.</li></ul>Preferred Qualifications<ul><li>Bachelor’s degree in supply chain, Production &amp; Inventory Control or related field or an equivalent combination of education, training, and experience.&nbsp;</li><li>Experience with inventory management including forecasting, identifying trends and risk including maintaining materials/system parameters.</li><li>Typically possesses five or more years of experience in an analytical position with proficiency using MS Excel (performing formulas, pivot tables, VLOOKUP’s, etc.) to develop reports, presentations, and analyses.&nbsp;</li><li>Experience with utility or manufacturing industries&nbsp;</li><li>Demonstrated experience developing/recommending inventory stocking strategies</li><li>Demonstrated experience in project management tools and methodology.&nbsp;</li><li>Demonstrated experience participating in cross-discipline teams.</li><li>Demonstrated ability to mine and compile data from various sources.&nbsp;</li><li>Demonstrated experiendce scheduling and organizing data within multiple assignments, tasks and projects and adjusting to changing priorities.</li></ul>Additional Information<ul><li>This position’s work mode is&nbsp;on-site. The employee will report to an SCE facility or in the field location.&nbsp; Further details of this work mode will be discussed at the interview stage. The work mode can be changed based on business needs.</li><li>Visit our&nbsp;Candidate Resource&nbsp;page to get meaningful information related to benefits, perks, resources, testing information, hiring process, and more!</li><li>Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.&nbsp;</li><li>Excel testing may be required for this position.</li><li>Position will require up to 25% traveling and being out in the field throughout the SCE service territory.&nbsp;</li><li>Relocation does not apply to this position.</li></ul>About Southern California EdisonThe people at SCE don't just keep the lights on. Our mission is so much bigger. We’re fueling the kind of innovation that’s changing an entire industry, and quite possibly the planet. Join us and create a future with cleaner energy, while providing our customers with the safety and reliability they demand. At SCE, you’ll have a chance to grow personally and professionally, making a real impact in Southern California and around the world.Southern California Edison is a proud Equal Opportunity Employer, including disability and protected veteran status.We are committed to ensuring that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodations at (833) 343-0727.

Southern California Edison

Supply Chain Inventory Management Senior Specialist

Commitment to MissionThis job carries with it the obligation to uphold the Mission of Lone Star College (LSC) in carrying out the duties of the position. A commitment to positive interpersonal behaviors, professional communication, integrity, leadership, stewardship, respect and accountability to LSC students and employees is essential.Cultural Beliefs<ul><li>One LSC</li><li>Student Focused</li><li>Own It</li><li>Foster Belonging</li><li>Cultivate Community</li><li>Choose Learning</li></ul>The Chronicle of Higher Education's "Great Colleges to Work For®" is designed to recognize colleges that have been successful in creating great workplaces and to further research and understanding of the factors, dynamics and influences that have the most impact on organizational culture at higher education institutions.Lone Star College has been recognized in multiple categories.Campus Marketing StatementLone Star College-Creekside CenterLone Star College offers high-quality, low-cost academic transfer and career training education to 80,000+ students each semester. LSC has been named a 2023 Great Colleges to Work For® institution by the Chronicle of Higher Education. LSC consists of eight colleges, seven centers, eight Workforce Centers of Excellence and Lone Star Corporate College.LSC-Creekside Center is a state-of-the-art, full-service satellite center designed to serve the western portion of the Woodlands, as well as Tomball and the surrounding communities. Its location in an area of rapid growth provides an ideal opportunity for both working and non-traditional students. The facility offers a selection of day, evening and weekend credit courses, including university-transfer courses and certificates.Location address is 8747 West New Harmony Trail, The Woodlands, TX 77375.Job DescriptionPURPOSE AND SCOPE:The Coordinator II, Instruction, facilitates daily operations of assigned instructional areas at Creekside Center. This position coordinates administrative, operational, and instructional support functions, including science lab preparation, event scheduling, and supply management. The role also serves as a point of contact for faculty, staff, students, and external stakeholders, ensuring effective communication and collaboration. Additional responsibilities include supporting outreach activities, maintaining compliance with safety and quality assurance standards, and providing routine laboratory support. The Coordinator II, Instruction contributes to the efficiency of instructional operations and the overall success of Creekside Center programs and services.ESSENTIAL JOB FUNCTIONS:<ul><li>Performs a variety of administrative and operational support functions for the assigned executive and department. This may include, but is not limited to; creating and monitoring a variety of reports related to science labs and internal and external events/activities; scheduling and coordinating a variety of events and classroom labs</li><li>Communicates with faculty and other science laboratory staff about lab schedules and lab materials; maintains a constant dialogue between instructors and labs throughout the semester</li><li>Coordinate daily operations of assigned area(s). Maintain records, maintain current knowledge base on assigned area(s), and acts as a point of contact for internal and external customers</li><li>Orders and maintains a variety of supplies (science supplies, classroom and office equipment, promotional items)</li><li>Properly monitors, handles, sterilizes, and disposes of hazardous and chemical waste or materials</li><li>Ensures safety and quality assurance practices are followed including maintenance of SDS (Safety Data Sheets) workstations and proper use of Personal Protective Equipment (PPE)</li><li>Provides routine lab support including cleaning and restocking of labs, preparation for courses, washing materials, and recording supplies inventory</li><li>Collaborate with main campus to coordinate visits with Service Area School Career Center Counselors to arrange appointments with students and attend events</li><li>Attend College Fairs and community job fairs to display program information and coach prospective students regarding their educational goals and program opportunities</li><li>Maintains professional working relationships with a variety of LSC employees at all levels, as well as with outside vendors</li><li>Responsible for other reasonable related duties as assigned</li></ul>KNOWLEDGE, SKILLS, AND ABILITIES:<ul><li>Knowledge and/or experience with infection control policies and procedures and safety regulations (EPA, OSHA)</li><li>Astute and broad knowledge of the sciences and related safety protocols for the successful handling of day-to-day operations</li><li>Working knowledge of sterile/aseptic techniques for microbiology Organizational, leadership, and interpersonal communication skills</li><li>Strong attention to accuracy and detail</li><li>Excellent knowledge of general office and software applications</li><li>Ability to prepare and analyze reports</li><li>Possesses good organizational </li><li>Ability to work independently with minimum instruction and cooperatively as a member of a team</li><li>Ability to work with a diverse group of faculty and staff</li><li>Capable of performing required duties with minimal supervision</li><li>Good safety record and safety consciousness</li></ul>PHYSICAL ABILITIES: The work requires some physical exertion, such as long periods of standing; walking over rough, uneven, or rocky surfaces; recurring bending, crouching, stooping, stretching, reaching, or similar activities; or recurring lifting of moderately heavy items, such as typewriters and record boxes. The work may require specific, but common, physical characteristics and abilities, such as above average agility and dexterity. WORK SCHEDULE AND CONDITIONS: <ul><li>Equipment used includes, PC workstation running on a LAN in a Microsoft Windows environment, calculator, phone, and other general office equipment</li><li>Interface with internal and external contacts as needed to carry out the functions of the position</li><li>Work is performed in a climate-controlled office with minimal exposure to safety hazards</li></ul>REQUIRED QUALIFICATIONS:<ul><li>Associate's degree and at least 3 years of related work experience, or an equivalent combination of education and experience</li></ul>SalaryHiring salary range is $44,793 - $51,512Lone Star College provides a hiring salary range for all posted full-time non-faculty positions. Where your salary offer would fall in that range is determined by your related experience and education. Should you receive an offer of employment from Lone Star College, the resume submitted in the application process will be utilized to calculate your salary offer. The information outlined below will provide the Office of Human Resources everything needed to determine an accurate starting salary.Your resume should provide a complete picture of your work experience. The resume should include the following information for each position listed:<ul><li>Length of time (specific months and years) of employment</li><li>If the position was full time or part time</li><li>If the position was paid or unpaid</li><li>Level of degree completed including date earned.</li><li>Unofficial transcript for highest earned degree</li></ul>Additionally, any certifications listed as required or preferred in the Lone Star College job description should be included in the resume submitted.Benefits Marketing StatementBy joining our top-notch institution, you will enjoy being a part of an organization that offers a supportive, collegial work environment and excellent work/life balance. This includes a full comprehensive and competitive benefits package, a generous number of paid holidays and vacation days, wellness programs, tuition waiver, professional development opportunities and more.Special InstructionsGo to the Job Search page, click on ‘My Activities’ at the top of the page. Under My Cover Letters and Attachments you will click on ‘Add Attachment.’ Please be sure to put the Job ID# in the title once you name your file for cover letters only, unless you attached your cover letter with your resume.If you are applying for an Instructional position (i.e. Faculty, Adjunct Faculty, Instructor), please ensure you include the following to be considered: Resume/CV, Cover Letter, Teaching Philosophy, and unofficial transcripts. You must limit your file name for any attachment to 40 characters or less.How to ApplyALL APPLICANTS MUST APPLY ONLINE ONLYWe will not accept application material received via fax, email, mail, or hand delivered.Postings for part-time and adjunct positions are active for the academic year. By selecting the option to receive notifications on your profile, you will begin receiving electronic communication regarding new opportunities with Lone Star College (LSC).If selected for an interview, a recruiter will contact you by phone, or email to schedule an interview.Lone Star College participates in the E-Verify program, under which Lone Star College provides the federal government with information from each new employee's Form I-9 to confirm that the employee is authorized to work in the United States.More information on the E-Verify program is available at <a href="http://www.dhs.gov/E-Verify" target="_blank">www.dhs.gov/E-Verify</a>.Lone Star College is an EEO Employer. All positions are subject to a criminal background check.

Coordinator II, Instruction

<h3>Job Description:</h3>Financial Services Representative Have a passion for helping people? Join our team of Financial Services Representative where you’ll have dedicated time to focus on growth and career development, while you support our customers taking inbound calls while preparing for a future as the official face of Fidelity in our Investor Centers. Supercharge your early planning and advice career at Fidelity with paid training to help you get your Series 7 &amp; 66 licenses, personalized support, knowledgeable career guides, and celebration of your achievements, while building skills and experiences. During your onboarding experience in this role, you’ll support Fidelity’s customers over the phone by answering questions about account balances, making withdrawals, transferring funds, identifying resources, and placing trades, while working from home and spending one day per week in the Investor Center. Upon completion of this onboarding experience, you will work in the Investor Center on a daily basis.What to expect…In your first year as a new Financial Services Representatives, your onboarding leader will support you as you navigate our Industry leading training program, working at home and in an Investor Center.<ul><li>Obtain Licenses: Become a FINRA (Financial Industry Regulatory Authority) Registered Representative by studying for and obtaining your SIE, Series 7 Top Off and Series 66 licenses, fully paid for and sponsored by Fidelity. This includes paid, on-the-job study time 4 days a week, support from licensing coaches, group and individualized study plans, and review classes. This role requires successful completion of all exams.</li><li>Build and Solidify Skills: You’ll continue to spend four days a week working from home and one day a week in an Investor Center, where you’ll support customers with increasing complexity to develop and hone your skills. You’ll have dedicated time each week to develop new skills and to connect and refuel by networking with colleagues, taking online classes, and more! Once you complete this training journey, you’ll transition to working fully on-site in an Investor Center. Depending on business need, you might spend more time working remotely supporting inbound phone customers before you transition to an Investor Center.</li><li>Discover Success: You’ll gain confidence and develop proficiency serving customers as you join the wealth management development track and will spend time building advanced skills that will further develop your career in planning.</li></ul>Advantages of our career development experience…<ul><li>You are supported. We provide all the training you need to develop the skills needed to service customers and study for your FINRA licensing exams! You don’t need a finance background or college degree to succeed in this role.</li><li>You are celebrated. Your achievements will be recognized and celebrated as you progress through this career development experience on your way to your first promotion.</li><li>You are growing. From day one you’ll have the support and structure to plan for your future at Fidelity. The career coaching you will receive will help you understand the array of career opportunities at Fidelity and chart a course to help you grow in a personalized career path.</li><li>You get variety.You’ll have dedicated time to focus on development activities and doing work that goes beyond supporting customer needs, while building the unique skills you’ll need as you prepare to be in the Investor Center each day.</li></ul>The expertise we’re looking for…<ul><li>High energy and enthusiasm with a natural passion for helping people</li><li>Flexibility and self-motivation</li><li>Experience in customer service (phone or in-person) and an ability to thrive face to face with clients in a fast-paced environment</li></ul>The Skills You Bring<ul><li>Eagerness to learn and build a career in financial services</li><li>Ability to deliver an outstanding customer experience</li><li>Superb interpersonal skills, attention to detail and ability to manage multiple tasks at once</li><li>Coachability, collaboration and curiosity will fuel your success</li></ul>Our Investments in YouOur benefit programs are crafted to help you and your loved ones strike the perfect balance. Here are a few featured benefits (not all benefits are listed): Maternal and Parental Leave, Tuition Reimbursement, Student Loan Assistance, 401(K) 7% match, Health Insurance, Dental Insurance, Vision Insurance, Disability Insurance, Paid Time off, Commuter Benefit Program, Backup Dependent Care, Charitable match, Concierge Services, Wellness Program, and Fitness Reimbursement.Certifications: You will be given paid time and support to obtain SIE – FINRA, Series 07 – FINRA, Series 66 – FINRA<h3>Certifications:</h3>Series 07 - FINRA, Series 66 - FINRA<h3>Category:</h3>Customer ServiceMost roles at Fidelity are Hybrid, requiring associates to work onsite every other week (all business days, M-F) in a Fidelity office. This does not apply to Remote or fully Onsite roles.Please be advised that Fidelity’s business is governed by the provisions of the Securities Exchange Act of 1934, the Investment Advisers Act of 1940, the Investment Company Act of 1940, ERISA, numerous state laws governing securities, investment and retirement-related financial activities and the rules and regulations of numerous self-regulatory organizations, including FINRA, among others. Those laws and regulations may restrict Fidelity from hiring and/or associating with individuals with certain Criminal Histories.

Fidelity Investments

Financial Services Representative - Overland Park, KS

<h3>Job Description:</h3>The Regional Account Executive (RAE) is passionate about collaborating with advisors, third party administrators and working with business owners to help their employees tackle and solve all their financial wellness and retirement needs!As a RAE, you are the primary point of engagement for advisors, third party administrators and small business decision makers in the Northern New England Region. You will partner your aligned Retirement Director to provide valuable thought leadership, build brand awareness, and improve client dedication with Financial Advisors by utilizing a consultative sales process. As a sales leader, you will influence success via warm leads, carefully identify customer needs, and cultivate relationships, while guiding retirement benefits strategies with a defined set of tools and solutions. All the while, Fidelity will provide the invaluable ongoing training that keeps our groups at the forefront of the industry and opens pathways to further career development.IDEAL ASSOCIATE LOCATION WOULD BE ON THE EAST COAST.​The TeamFidelity Workplace Investing Sales is a collaborative, competitive, and fast paced environment. The RAE is an important part of our selling team and responsible for selling Fidelity’s 401k Recordkeeping Platform and Multi-Product Solutions through financial advisors, third party administrators and directly with plan sponsors. You will have responsibility for developing, targeting and executing a business plan for a specific territory. Your work plays a vital role in growing profitable long-term relationships.The Expertise You Have<ul><li>Established experience and success in consulting, sales or the financial service industry</li><li>We require a Series 7 &amp; 63 and will allow study time to obtain within 2 months of hire </li></ul>The Skills You Bring<ul><li>You have excellent sales skills: rapport building, active listening, qualification questioning, objection stabilizing, strong presentation delivery, strategic prospecting, and territory management </li><li>A real passion for problem-solving and complex planning while having mental agility to evolve recommendations to clients as the circumstances may shift around it</li><li>Knowledge of the Financial Services, Employee Benefits, or Human Resources Industry with shown territory, project and time management skills to achieve goals</li><li>You thrive in fast paced and team-oriented environment with a dedication to constant self-improvement </li></ul>The Value You Deliver<ul><li>Executing a sales process via phone and virtual meetings with intermediaries and plan sponsor decision makers to develop long-term business relationships </li><li>Providing subject matter expertise on a broad range of retirement benefits, integrated administration and investment options </li><li>Leading by example and demonstrating organized preparation and effective follow up skills</li><li>Collaborate with internal partners to build and execute a coordinated territory-level business plan to develop and manage a pipeline of business</li><li>Implement segmentation and client coverage model to cultivate and strengthen relationships with Retirement Leaders within assigned territory</li><li>Utilize communication and presentation skills to deliver Fidelity’s marketing campaigns and business building insights to the marketplace to improve brand awareness and drive demand generation</li></ul><h3>Certifications:</h3>Series 07 - FINRA, Series 63 - FINRA<h3>Category:</h3>SalesMost roles at Fidelity are Hybrid, requiring associates to work onsite every other week (all business days, M-F) in a Fidelity office. This does not apply to Remote or fully Onsite roles.Please be advised that Fidelity’s business is governed by the provisions of the Securities Exchange Act of 1934, the Investment Advisers Act of 1940, the Investment Company Act of 1940, ERISA, numerous state laws governing securities, investment and retirement-related financial activities and the rules and regulations of numerous self-regulatory organizations, including FINRA, among others. Those laws and regulations may restrict Fidelity from hiring and/or associating with individuals with certain Criminal Histories.

VP, Regional Account Executive-401K Sales- Northern New England

<h3>Job Description:</h3>Financial Services Representative Have a passion for helping people? Join our team of Financial Services Representative where you’ll have dedicated time to focus on growth and career development, while you support our customers taking inbound calls while preparing for a future as the official face of Fidelity in our Investor Centers. Supercharge your early planning and advice career at Fidelity with paid training to help you get your Series 7 &amp; 66 licenses, personalized support, knowledgeable career guides, and celebration of your achievements, while building skills and experiences. During your onboarding experience in this role, you’ll support Fidelity’s customers over the phone by answering questions about account balances, making withdrawals, transferring funds, identifying resources, and placing trades, while working from home and spending one day per week in the Investor Center. Upon completion of this onboarding experience, you will work in the Investor Center on a daily basis.What to expect…In your first year as a new Financial Services Representatives, your onboarding leader will support you as you navigate our Industry leading training program, working at home and in an Investor Center.<ul><li>Obtain Licenses: Become a FINRA (Financial Industry Regulatory Authority) Registered Representative by studying for and obtaining your SIE, Series 7 Top Off and Series 66 licenses, fully paid for and sponsored by Fidelity. This includes paid, on-the-job study time 4 days a week, support from licensing coaches, group and individualized study plans, and review classes. This role requires successful completion of all exams.</li><li>Build and Solidify Skills: You’ll continue to spend four days a week working from home and one day a week in an Investor Center, where you’ll support customers with increasing complexity to develop and hone your skills. You’ll have dedicated time each week to develop new skills and to connect and refuel by networking with colleagues, taking online classes, and more! Once you complete this training journey, you’ll transition to working fully on-site in an Investor Center. Depending on business need, you might spend more time working remotely supporting inbound phone customers before you transition to an Investor Center.</li><li>Discover Success: You’ll gain confidence and develop proficiency serving customers as you join the wealth management development track and will spend time building advanced skills that will further develop your career in planning.</li></ul>Advantages of our career development experience…<ul><li>You are supported. We provide all the training you need to develop the skills needed to service customers and study for your FINRA licensing exams! You don’t need a finance background or college degree to succeed in this role.</li><li>You are celebrated. Your achievements will be recognized and celebrated as you progress through this career development experience on your way to your first promotion.</li><li>You are growing. From day one you’ll have the support and structure to plan for your future at Fidelity. The career coaching you will receive will help you understand the array of career opportunities at Fidelity and chart a course to help you grow in a personalized career path.</li><li>You get variety. You’ll have dedicated time to focus on development activities and doing work that goes beyond supporting customer needs, while building the unique skills you’ll need as you prepare to be in the Investor Center each day.</li></ul>The expertise we’re looking for…<ul><li>High energy and enthusiasm with a natural passion for helping people</li><li>Flexibility and self-motivation</li><li>Experience in customer service (phone or in-person) and an ability to thrive face to face with clients in a fast-paced environment</li></ul>The Skills You Bring<ul><li>Eagerness to learn and build a career in financial services</li><li>Ability to deliver an outstanding customer experience</li><li>Superb interpersonal skills, attention to detail and ability to manage multiple tasks at once</li><li>Coachability, collaboration and curiosity will fuel your success</li></ul>Our Investments in YouOur benefit programs are crafted to help you and your loved ones strike the perfect balance. Here are a few featured benefits (not all benefits are listed): Maternal and Parental Leave, Tuition Reimbursement, Student Loan Assistance, 401(K) 7% match, Health Insurance, Dental Insurance, Vision Insurance, Disability Insurance, Paid Time off, Commuter Benefit Program, Backup Dependent Care, Charitable match, Concierge Services, Wellness Program, and Fitness Reimbursement.Certifications: You will be given paid time and support to obtain SIE – FINRA, Series 07 – FINRA, Series 66 – FINRA<h3>Certifications:</h3>Series 07 - FINRA, Series 66 - FINRA<h3>Category:</h3>Customer ServiceMost roles at Fidelity are Hybrid, requiring associates to work onsite every other week (all business days, M-F) in a Fidelity office. This does not apply to Remote or fully Onsite roles.Please be advised that Fidelity’s business is governed by the provisions of the Securities Exchange Act of 1934, the Investment Advisers Act of 1940, the Investment Company Act of 1940, ERISA, numerous state laws governing securities, investment and retirement-related financial activities and the rules and regulations of numerous self-regulatory organizations, including FINRA, among others. Those laws and regulations may restrict Fidelity from hiring and/or associating with individuals with certain Criminal Histories.

854 Project Management / Professional Services Jobs