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Company Description By working at Harvard University, you join a vibrant community that advances Harvard's world-changing mission in meaningful ways, inspires innovation and collaboration, and builds skills and expertise. We are dedicated to creating a diverse and welcoming environment where everyone can thrive.Why join the Harvard Faculty of Arts and Sciences?The Faculty of Arts and Sciences (FAS) is the historic heart of Harvard University. It is the home of Harvard’s undergraduate program (Harvard College, founded in 1636) as well as all of Harvard’s Ph.D. programs (the Harvard Kenneth C. Griffin Graduate School of Arts and Sciences, founded in 1872), Harvard Athletics and the Division of Continuing Education. The 40 academic departments and 30+ centers of the FAS support a community unparalleled in its academic excellence across the broadest range of liberal arts and sciences disciplines. Together, the FAS seeks to foster an environment of ambition, curiosity and shared commitment to knowledge and truth that elicits excellence from all members of our community and prepares the next generation of leaders through a transformative educational experience. Job Description Job Summary:The Research Group Coordinator provides specialized, high-level administrative support to faculty and research teams within Human Evolutionary Biology, managing financial transactions, operational coordination, and compliance tasks to support complex global research activities. Serving as the primary administrative liaison, this role significantly reduces the administrative burden on faculty, enabling a stronger focus on teaching and research. The coordinator operates independently, handling various responsibilities including financial processing, vendor management, and international field research logistics. 
Job Specific Responsibilities:20%<ul><li>Serves as principal administrative contact for faculty, researchers, and students in the lab on daily administrative lab activities including business operations, purchasing/procurement, shipping, compliance, electronic document organizing, etc.&nbsp;</li><li>Provides information on applicable University policies and procedures, such as reimbursement deadlines, travel policy, etc. to ensure compliance.</li></ul>20%<ul><li>Provides general administrative assistance to lab members such as travel, conference registration, reimbursement, etc.&nbsp;</li><li>Assists with planning events, including lab retreats, seminars, and conferences hosted by faculty and receiving of visitors/guests.&nbsp;</li><li>May negotiate with vendors as needed.&nbsp;</li></ul>20%<ul><li>Uses Harvard financial systems to process financial transactions, such as purchasing supplies and/or equipment, reimbursements for travel, invoice payments, corporate card payments, purchasing card transactions.&nbsp;</li><li>Manages transactional activities for internal and external vendors (incl. vendor set-up).&nbsp;</li></ul>10%<ul><li>Supports lab related functions as needed, including material transfers, equipment inventory, asset tagging, and lab safety concerns as needed.&nbsp;</li></ul>10%<ul><li>Coordinates scheduling and logistics for meetings (including catering when appropriate), visitors, tours, appointments, and travel.&nbsp;</li></ul>10%<ul><li>Participates in team meetings and trainings; provides back-up to other labs as needed.&nbsp;</li><li>Accomplishes related duties and takes on new responsibilities in response to changing office needs; other duties as assigned.&nbsp;</li></ul>5%<ul><li>Reviews PI Dashboard, maintains financial documentation, provides information, research, statistics, and analysis.&nbsp;</li><li>Makes decisions on expenditures and monitors towards a defined budget.&nbsp;</li></ul>5%<ul><li>Prepares appointments (including Harvard Sponsored Roles) for incoming lab members, including paperwork for visa information data sheets, and may assist with onboarding and orientating new lab members (including liaising with IT for access, internal lab filesharing and communication access, lab safety officer), building access.&nbsp;</li></ul> 
Working Conditions:<ul><li>Work is typically performed in a shared office space and may offer some hybrid flexibility as directed by FAS.&nbsp;</li></ul> 
Physical Requirements:<ul><li>Must be able to lift 25 lbs.&nbsp;</li></ul> Qualifications Basic Qualifications:<ul><li>5 years of related experience&nbsp;</li></ul> 
Additional Qualifications and Skills:The ideal candidate for this role embodies a growth mindset and is energized by the opportunity to collaborate across the department in support of the academic and scientific research mission. Additionally, they bring a strong desire to be an engaged community member within HEB, contributing to a dynamic and supportive environment that fosters both personal and collective growth.&nbsp;Preferred Qualifications:&nbsp;<ul><li>Progressive experience in an academic, research, or related organization; experience with Harvard systems is a plus.&nbsp;</li><li>Exceptional commitment to customer service, plus excellent oral and written communication skills.&nbsp;</li><li>Excellent time management and organizational skills, and the ability to prioritize competing demands in a fast-paced environment.&nbsp;</li><li>Ability to work with interruptions, adapt to change, and respond quickly to last-minute requests&nbsp;</li><li>Prior work experiences that called for independent initiative, and ability to work independently with minimal supervision, make appropriate adjustments to workflow, and problem-solve.&nbsp;</li><li>Strong attention to detail, accuracy, follow-through, and dependability are essential.&nbsp;</li><li>Ability to establish effective working relationships across all levels.&nbsp;</li><li>Competency using a variety of computer software, including Microsoft Word, Excel, and PowerPoint Adobe Suite and Zoom.&nbsp;</li><li>Must possess the ability to learn and adapt to new systems quickly, including emerging office technologies and communication tools.&nbsp;</li><li>Experience with updating websites.&nbsp;</li></ul> Additional Information <ul><li>Standard Hours/Schedule: 35 hours per week</li><li>Visa Sponsorship Information: Harvard University is unable to provide visa sponsorship for this position</li><li>Pre-Employment Screening: Identity</li><li>Other Information:&nbsp;All formal offers will be made by FAS Human Resources.</li></ul>#LI-CM1Work Format DetailsThis is a position that is based at a Harvard campus location with some remote work options available. Additional details will be discussed during the interview process. All remote work must be performed within one of the Harvard Registered Payroll States, which currently includes Massachusetts, Connecticut, Maine, New Hampshire, Rhode Island, Vermont, Georgia, Illinois, Maryland, New Jersey, New York, Virginia, Washington, and California (CA for exempt positions only). Certain visa types and funding sources may limit work location. Individuals must meet work location sponsorship requirements prior to employment.&nbsp;
Salary Grade and RangesThis position is salary grade level 054. Please visit &nbsp;<a href="https://hr.harvard.edu/salary-ranges" target="_blank">Harvard's Salary Ranges</a>  to view the corresponding salary range and related information.&nbsp;
BenefitsHarvard offers a comprehensive benefits package that is designed to support a healthy work-life balance and your physical, mental and financial wellbeing. Because here, you are what matters. Our benefits include, but are not limited to:&nbsp;<ul><li>Generous paid time off including parental leave&nbsp;</li><li>Medical, dental, and vision health insurance coverage starting on day one&nbsp;</li><li>Retirement plans with university contributions&nbsp;</li><li>Wellbeing and mental health resources&nbsp;</li><li>Support for families and caregivers&nbsp;</li><li>Professional development opportunities including tuition assistance and reimbursement&nbsp;</li><li>Commuter benefits, discounts and campus perks&nbsp;</li></ul>Learn more about these and additional benefits on our <a href="https://hr.harvard.edu/benefits-wellbeing" target="_blank">Benefits &amp; Wellbeing Page</a>.&nbsp;
EEO/Non-Discrimination Commitment StatementHarvard University is committed to <a href="https://hr.harvard.edu/sites/g/files/omnuum6281/files/2025-04/reaffirmation_statement.pdf" target="_blank">equal opportunity</a> and <a href="https://provost.harvard.edu/sites/g/files/omnuum3356/files/2025-07/non-discrimination_and_anti-bullying_policies.pdf" target="_blank">non-discrimination</a>. We seek talent from all parts of society and the world, and we strive to ensure everyone at Harvard thrives. Our differences help our community advance Harvard's academic purposes.Harvard has an <a href="https://hr.harvard.edu/sites/g/files/omnuum6281/files/2025-04/reaffirmation_statement.pdf" target="_blank">equal employment opportunity policy</a> that outlines our commitment to prohibiting discrimination on the basis of race, ethnicity, color, national origin, sex, sexual orientation, gender identity, veteran status, religion, disability, or any other characteristic protected by law or identified in the university's <a href="https://provost.harvard.edu/sites/g/files/omnuum3356/files/2025-07/non-discrimination_and_anti-bullying_policies.pdf" target="_blank">non-discrimination policy</a>. Harvard's <a href="https://hr.harvard.edu/sites/g/files/omnuum6281/files/2025-04/reaffirmation_statement.pdf" target="_blank">equal employment opportunity policy</a> and <a href="https://provost.harvard.edu/sites/g/files/omnuum3356/files/2025-07/non-discrimination_and_anti-bullying_policies.pdf" target="_blank">non-discrimination policy</a> help all community members participate fully in work and campus life free from harassment and discrimination.

Harvard University FAS Human Resources

Research Group Coordinator

<h3>Job Description:</h3>Are you passionate about leveraging varied analytical techniques and using myriad data sources (e.g., customer attributes and behaviors, transactional history, call transcripts, digital activity, business financials) to improve product offerings? Are you ready to drive rapid experiments &amp; strategic insights to optimize every aspect of customer experience?If yes, we want you to join our upbeat and hardworking team and make a real-world difference for Fidelity’s customers.<h3>The Team</h3>We are looking for an accomplished analytics professional to be a creative and collaborative team member, helping develop and drive strategic analytical initiatives. As an indispensable member of CKSI, you'll be embedded in a business unit and will be a part of an agile inter-disciplinary team with a diverse set of skills across analytics, engineering, and data science, partnering to optimize and personalize the Fidelity experience.The team will look up to you as a senior subject matter authority in analytics &amp; insights.<h3>The Expertise We’re Looking For</h3><ul><li>Bachelors Degree with 8 + years of experience generating analytical insights to drive business actions, including experience with a range of analytical tools and techniques, such as SQL, Qlik/Tableau, Python, R, etc. Or Masters Degree with 6+ years of experience.</li><li>Experience with big data technologies / languages such as Snowflake, Hadoop, Apache Pig, Hive is required</li><li>Experience with digital analytics using tools such as Adobe analytics is a plus.</li><li>Graduate degree in a quantitative / technical field such as Engineering, Economics, Statistics. MBA or MS degree a plus</li></ul><h3>The Skills You Bring</h3><ul><li>A passionate can-do attitude to your work.</li><li>You are committed to cross-functional collaboration to achieve the best results for Fidelity and for our customers.</li><li>Demonstrating a versatile mix of analytical skills, you always focus on business use cases and customer needs.</li><li>Tremendous intellectually curious, taking the initiative to learn new skills and share that knowledge with others.</li><li>Bringing a data-driven approach to decision making through experimental design and practical application</li></ul><h3>The Value You Deliver</h3><ul><li>Your analytical insights will inform business decisions and drive the actions of customer experience and product development teams</li><li>Supporting democratization of data among business partners and creating self-serve data visualization tools that enable business decision making</li><li>Continuously improving data analytics and insights capabilities and spreading that knowledge and expertise throughout the organization</li></ul><h3>Certifications:</h3><h3>Category:</h3>Data Analytics and InsightsMost roles at Fidelity are Hybrid, requiring associates to work onsite every other week (all business days, M-F) in a Fidelity office. This does not apply to Remote or fully Onsite roles.Please be advised that Fidelity’s business is governed by the provisions of the Securities Exchange Act of 1934, the Investment Advisers Act of 1940, the Investment Company Act of 1940, ERISA, numerous state laws governing securities, investment and retirement-related financial activities and the rules and regulations of numerous self-regulatory organizations, including FINRA, among others. Those laws and regulations may restrict Fidelity from hiring and/or associating with individuals with certain Criminal Histories.

Fidelity Investments

Senior Manager, Advanced Data Analytics and Insights

Company Description By working at Harvard University, you join a vibrant community that advances Harvard's world-changing mission in meaningful ways, inspires innovation and collaboration, and builds skills and expertise. We are dedicated to creating a diverse and welcoming environment where everyone can thrive.Why join the Harvard Graduate School of Design?The Harvard University Graduate School of Design (GSD) educates leaders in design, research, and scholarship to make a resilient, just, and beautiful world. The GSD offers an unparalleled setting for interaction through the combination of disciplines—architecture, landscape architecture, urban planning and design, design engineering, real estate and housing—with an emerging research program and a robust public program of lectures and exhibitions. Job Description SUMMARY:&nbsp;The Harvard Graduate School of Design (GSD) educates design, research, and scholarship leaders to make a resilient, just, and beautiful world. The GSD offers degree programs across a range of design disciplines—architecture, landscape architecture, urban planning, urban design, design engineering, and real estate—as well as advanced research programs that cut across these disciplines and a robust public program of lectures, exhibitions, and publications. The immense variety of people, programs, and ideas at the School sustains a vibrant and rich environment for learning, inquiry, and collaboration, unlike any other design school. For more information about Harvard GSD see: <a href="https://www.gsd.harvard.edu/" target="_blank">https://www.gsd.harvard.edu/</a>  &nbsp;&nbsp;NOTE: This position is a benefits eligible, 1/2 time (17.5 hours/week) Term appointment for 1 year with the possibility of continuation depending on funding.&nbsp;Reporting to the Director of the Center for Green Buildings and Cities, the Interdisciplinary Research Program Coordinator supports the coordination and success of this interdisciplinary initiative. This dedicated team member will organize biweekly meetings co-led by thrust representatives, ensuring regular progress updates, cross-team alignment, and timely course corrections. This individual will serve as a central point of communication, facilitating effective information sharing across the project’s three integrated research thrusts—advanced thermal materials, intelligent building-scale systems, and cooperative urban-scale energy management.&nbsp;They will also be responsible for drafting internal and external reports that document project milestones, synthesize research outcomes, and communicate progress to key stakeholders. In addition to supporting integration across disciplines, this team member will facilitate collaboration with industry partners, ensuring that practical insights from the field inform the design and scalable deployment of project innovations.&nbsp;They will also coordinate the preparation and submission of proposals for extramural funding, helping to sustain and expand the project’s research and implementation efforts. This role is essential to advancing the project’s mission of scaling HouseZero®-inspired innovations into interconnected, energy-efficient communities and delivering impactful, real-world solutions to climate challenges.&nbsp;TYPICAL DUTIES AND RESPONSIBILITIES:&nbsp;<ul><li>Facilitate Cross-Team Coordination: Organize and co-lead biweekly meetings with representatives from each of the three research thrusts to ensure progress tracking, cross-team alignment, and timely decision-making.&nbsp;</li><li>Serve as a Communication Hub: Maintain clear and consistent information flow among research teams, leadership, and partners.&nbsp;</li><li>Documentation &amp; Reporting: Draft comprehensive internal and external reports to document milestones, synthesize outcomes, and communicate progress to stakeholders.&nbsp;</li><li>Stakeholder Engagement: Collaborate with industry partners and external stakeholders to integrate practical insights into the research and deployment strategy.&nbsp;</li><li>Proposal Development: Coordinate the preparation and timely submission of proposals for extramural funding to sustain and expand the initiative.&nbsp;</li><li>Strategic Integration: Ensure cohesion across the three research thrusts, advancing interdisciplinary collaboration and impact.&nbsp;</li><li>Mission Advancement: Help scale HouseZero®-inspired innovations into energy-efficient, interconnected communities that deliver real-world climate solutions.&nbsp;</li></ul>SUPERVISORY RESPONSIBILITIES:&nbsp;&nbsp;<ul><li>There are no supervisory responsibilities associated with this position&nbsp;</li></ul>PHYSICAL REQUIREMENTS:&nbsp;<ul><li>Applicants must be able to perform typical office tasks, including sitting for extended periods, using standard office equipment, and occasionally lifting up to 20 pounds. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.&nbsp;</li></ul>WORK ENVIRONMENT:&nbsp;&nbsp;<ul><li>This is an in-person role based in Cambridge, MA. The work is mainly performed in an office setting.&nbsp;&nbsp;</li><li>Candidates must have employment authorization to work in the US, and we regret that we cannot sponsor a VISA.&nbsp;</li></ul> Qualifications BASIC QUALIFICATIONS:&nbsp;<ul><li>Experience leading or coordinating complex, multi-stakeholder research initiatives, particularly those involving sustainability, climate resilience, or urban systems.&nbsp;</li><li>Proven ability to synthesize interdisciplinary research and produce accessible technical and non-technical reports.&nbsp;</li><li>Strong leadership, facilitation, and organizational skills; experience managing collaborative teams and meetings.&nbsp;</li><li>Excellent written and verbal communication skills, including grant writing and report preparation.&nbsp;</li><li>Familiarity with extramural funding processes and experience coordinating successful proposals.&nbsp;</li><li>Demonstrated ability to work across disciplinary boundaries and with external industry partners.&nbsp;</li><li>Please note that to be considered for this position, a cover letter and resume are required with the submission of your application. Candidates must have employment authorization to work in the US, and we regret that we cannot sponsor a VISA.&nbsp;</li></ul>ADDITIONAL REQUIREMENTS:&nbsp;<ul><li>Doctoral degree in engineering, architecture, urban planning, environmental science, energy systems, or a closely related interdisciplinary field, strongly preferred.&nbsp;</li><li>Subject matter knowledge in one or more of the initiative’s core focus areas: advanced thermal materials, intelligent building-scale systems, or urban-scale energy management.&nbsp;</li><li>Experience in interdisciplinary or systems-level research at the nexus of building design, sustainable technologies, and urban development.&nbsp;</li><li>Familiarity with real-world implementation of research-based innovations in the built environment.&nbsp;</li></ul> Additional Information ​​​​​​​​​​​Please note that to be considered for this position, a cover letter and resume are required with the submission of your application.&nbsp;<ul><li>Appointment End Date:&nbsp;This position is a Term appointment for up to three years depending on funding.&nbsp;</li><li>Standard Hours/Schedule: 17.5 hours per week</li><li>Visa Sponsorship Information: Harvard University is unable to provide visa sponsorship for this position</li><li>Pre-Employment Screening: Identity.</li></ul>Work Format DetailsThis position is based on-site at a Harvard campus location. Additional details will be discussed during the interview process. Certain visa types may limit work location. Individuals must meet work location sponsorship requirements prior to employment.&nbsp;
Salary Grade and RangesThis position is salary grade level 055. Please visit &nbsp;<a href="https://hr.harvard.edu/salary-ranges" target="_blank">Harvard's Salary Ranges</a>  to view the corresponding salary range and related information.&nbsp;
BenefitsHarvard offers a comprehensive benefits package that is designed to support a healthy work-life balance and your physical, mental and financial wellbeing. Because here, you are what matters. Our benefits include, but are not limited to:&nbsp;<ul><li>Generous paid time off including parental leave&nbsp;</li><li>Medical, dental, and vision health insurance coverage starting on day one&nbsp;</li><li>Retirement plans with university contributions&nbsp;</li><li>Wellbeing and mental health resources&nbsp;</li><li>Support for families and caregivers&nbsp;</li><li>Professional development opportunities including tuition assistance and reimbursement&nbsp;</li><li>Commuter benefits, discounts and campus perks&nbsp;</li></ul>Learn more about these and additional benefits on our <a href="https://hr.harvard.edu/benefits-wellbeing" target="_blank">Benefits &amp; Wellbeing Page</a>.&nbsp;
EEO/Non-Discrimination Commitment StatementHarvard University is committed to <a href="https://hr.harvard.edu/sites/g/files/omnuum6281/files/2025-04/reaffirmation_statement.pdf" target="_blank">equal opportunity</a> and <a href="https://provost.harvard.edu/sites/g/files/omnuum3356/files/2025-07/non-discrimination_and_anti-bullying_policies.pdf" target="_blank">non-discrimination</a>. We seek talent from all parts of society and the world, and we strive to ensure everyone at Harvard thrives. Our differences help our community advance Harvard's academic purposes.Harvard has an <a href="https://hr.harvard.edu/sites/g/files/omnuum6281/files/2025-04/reaffirmation_statement.pdf" target="_blank">equal employment opportunity policy</a> that outlines our commitment to prohibiting discrimination on the basis of race, ethnicity, color, national origin, sex, sexual orientation, gender identity, veteran status, religion, disability, or any other characteristic protected by law or identified in the university's <a href="https://provost.harvard.edu/sites/g/files/omnuum3356/files/2025-07/non-discrimination_and_anti-bullying_policies.pdf" target="_blank">non-discrimination policy</a>. Harvard's <a href="https://hr.harvard.edu/sites/g/files/omnuum6281/files/2025-04/reaffirmation_statement.pdf" target="_blank">equal employment opportunity policy</a> and <a href="https://provost.harvard.edu/sites/g/files/omnuum3356/files/2025-07/non-discrimination_and_anti-bullying_policies.pdf" target="_blank">non-discrimination policy</a> help all community members participate fully in work and campus life free from harassment and discrimination.

Interdisciplinary Research Program Coordinator

Company Description By working at Harvard University,&nbsp;you join a vibrant community that advances Harvard's world-changing mission in meaningful ways, inspires innovation and collaboration, and builds skills and expertise. We are dedicated to creating a diverse and welcoming environment where everyone can thrive.Why join Harvard University Central Administration?Harvard University's Central Administration (CADM) is a 5,000+ employee organization that supports the university's overall excellence by understanding and serving the needs of its schools, students, faculty, staff, alumni, and surrounding communities. Through dynamic and collaborative partnerships, CADM provides high-quality and efficient services to the schools to help them achieve their goals. Job Description Reporting to the Secretary for Compliance and Title VI Coordinator, the Deputy Title VI Coordinator and Case Manager will assist in ensuring Harvard University’s compliance with federal, state, and local non-discrimination laws, with a focus on Title VI.Working within Harvard’s Office for Community Conduct (OCC), the Deputy Title VI Coordinator and Case Manager&nbsp;will be responsible for providing consultation on claims of discrimination raised under Harvard University’s Non-Discrimination and Anti-Bullying Policies (hereinafter NDAB), including shared ancestry discrimination and other protected statuses set forth in the NDAB. In light of the uptick in complaints raising allegations of antisemitism, the&nbsp;Deputy Title VI Coordinator and Case Manager should have an understanding of antisemitism and its manifestations.&nbsp;Core Responsibilities:Case Management<ul><li>Working closely with Local Designated Resources to manage and resolve cases raising claims of discrimination raised under the NDAB Policies, including via informal resolution and formal investigative processes.</li><li>Consulting with “Local Designated Resources” on all complaints of antisemitism and other forms of shared ancestry discrimination.</li><li>Assisting in the maintenance of comprehensive and confidential records of inquiries, complaints, investigations, and resolutions.</li></ul>Policy and Compliance<ul><li>Serving&nbsp;as&nbsp;a&nbsp;community&nbsp;resource&nbsp;for&nbsp;general&nbsp;policy&nbsp;guidance&nbsp;and&nbsp;assistance&nbsp;with procedures, including case intake and case review.</li><li>Advising University partners on risks, trends, and best practices related to Title VI compliance.</li></ul>Training and Education<ul><li>Promoting awareness of NDAB policies, reporting procedures, and resources available to the University community.</li><li>Assisting with the development and dissemination of training, education, and related resource materials on Title VI rights and responsibilities for the campus community.&nbsp;</li><li>Partnering with the Office for Gender Equity’s Prevention Team to develop and implement data-driven strategies for improving culture and climate on campus.&nbsp;</li></ul>Data Analysis and Reporting<ul><li>Supervising the preparation of an annual report on Harvard’s response to complaints under the NDAB Policies, including complaints of antisemitism and other forms of shared ancestry discrimination.</li><li>Monitoring system of records for trends pertaining to hostile environment under Title VI.&nbsp;</li></ul> Qualifications Candidates MUST meet the following basic qualifications to be considered for this role:<ul><li>J.D. required</li><li>At least 5 years of experience in civil rights compliance, human resources investigations, or related work.</li><li>At least 3 years of experience working on matters involving Title VI of the Civil Rights Act of 1964. Such experience should demonstrate comprehensive knowledge of Title VI, including Title VI’s protections for individuals who face discrimination on the basis of their actual or perceived shared ancestry or ethnic characteristics, or citizenship or residency in a country with a dominant religion or distinct religious identity.&nbsp;</li></ul>Additional Qualifications and Skills:<ul><li>Mediation or other similar forms of alternative dispute resolution training and experience required.&nbsp;</li><li>Strong analytical, investigative, and conflict-resolution skills.</li><li>Ability to efficiently manage a caseload of multiple Title VI-related reports and complaints.</li><li>Excellent interpersonal and communication skills, including the ability to communicate confidential and difficult information, to demonstrate compassion when interacting with Harvard community members, and the ability to work effectively with diverse groups.</li><li>Ability to build relationships and establish collaborative partnerships across the University.</li><li>Demonstrated ability to maintain confidentiality and exercise sound judgment in sensitive situations.</li><li>Experience in higher education or a similar institutional setting.</li><li>Familiarity with other federal and state non-discrimination laws.</li></ul> Additional Information <ul><li>Standard Hours/Schedule:&nbsp;35 hours per week</li><li>Visa Sponsorship Information: Harvard University is unable to provide visa sponsorship for this position</li><li>Pre-Employment Screening: Education, Identity</li><li>Other Information:&nbsp;This position has a 3-month orientation and review period.</li></ul>Work Format DetailsThis is a position that is based at a Harvard campus location with some remote work options available. Additional details will be discussed during the interview process. All remote work must be performed within one of the Harvard Registered Payroll States, which currently includes Massachusetts, Connecticut, Maine, New Hampshire, Rhode Island, Vermont, Georgia, Illinois, Maryland, New Jersey, New York, Virginia, Washington, and California (CA for exempt positions only). Certain visa types and funding sources may limit work location. Individuals must meet work location sponsorship requirements prior to employment.&nbsp;
Salary Grade and RangesThis position is salary grade level 058. Please visit &nbsp;<a href="https://hr.harvard.edu/salary-ranges" target="_blank">Harvard's Salary Ranges</a>  to view the corresponding salary range and related information.&nbsp;
BenefitsHarvard offers a comprehensive benefits package that is designed to support a healthy work-life balance and your physical, mental and financial wellbeing. Because here, you are what matters. Our benefits include, but are not limited to:&nbsp;<ul><li>Generous paid time off including parental leave&nbsp;</li><li>Medical, dental, and vision health insurance coverage starting on day one&nbsp;</li><li>Retirement plans with university contributions&nbsp;</li><li>Wellbeing and mental health resources&nbsp;</li><li>Support for families and caregivers&nbsp;</li><li>Professional development opportunities including tuition assistance and reimbursement&nbsp;</li><li>Commuter benefits, discounts and campus perks&nbsp;</li></ul>Learn more about these and additional benefits on our <a href="https://hr.harvard.edu/benefits-wellbeing" target="_blank">Benefits &amp; Wellbeing Page</a>.&nbsp;
EEO/Non-Discrimination Commitment StatementHarvard University is committed to <a href="https://hr.harvard.edu/sites/g/files/omnuum6281/files/2025-04/reaffirmation_statement.pdf" target="_blank">equal opportunity</a> and <a href="https://provost.harvard.edu/files/provost/files/non-discrimination_and_anti-bullying_policies.pdf" target="_blank">non-discrimination</a>. We seek talent from all parts of society and the world, and we strive to ensure everyone at Harvard thrives. Our differences help our community advance Harvard’s academic purposes.&nbsp;Harvard has an <a href="https://hr.harvard.edu/sites/g/files/omnuum6281/files/2025-04/reaffirmation_statement.pdf" target="_blank">equal employment opportunity</a> policy that outlines our commitment to&nbsp;prohibiting discrimination on the basis of race, sex, ethnicity, color, national origin, religion, disability, or any other characteristic protected by law or identified in the university’s <a href="https://provost.harvard.edu/files/provost/files/non-discrimination_and_anti-bullying_policies.pdf" target="_blank">non-discrimination policy</a>. Harvard’s <a href="https://hr.harvard.edu/sites/g/files/omnuum6281/files/2025-04/reaffirmation_statement.pdf" target="_blank">equal employment opportunity</a> policy and <a href="https://provost.harvard.edu/files/provost/files/non-discrimination_and_anti-bullying_policies.pdf" target="_blank">non-discrimination policy</a> help all community members participate fully in work and campus life free from harassment and discrimination.&nbsp;

Deputy Title VI Coordinator and Case Manager

Thank you for your interest in a career at NeighborHealth, formerly East Boston Neighborhood Health Center!As one of the largest community health centers in the country, NeighborHealth is proud to serve the greater Boston area with a strong commitment to the health and well-being of our patients and communities.Whether you're a nurse or physician providing direct care, a manager leading dedicated teams, or part of the essential support staff who keep our operations running smoothly — every role at NeighborHealth is vital. Together, we’re advancing medicine and delivering the best care experience for our patients and community!Interested in this position? Apply online and create a personal candidate account!Current Employees of NeighborHealth- Please use our internal careers portal to apply for positions.To learn more about working at NeighborHealth and our benefits, please visit out our Careers Page.Time Type: Part timeDepartment: RegistrationAll Locations: 10 Gove Street – Taylor BuildingPosition Summary: NeighborHealth is hiring a Patient Access Coordinator! Schedule: Saturday &amp; Sunday 4pm-12am in the Emergency Department As a customer service expert, you are a liaison for all patients seeking services at NeighborHealth. As a member of the Patient Access Team, you will be expected to interact in a professional, friendly and welcoming manner while capturing accurate information in order to provide a superior customer experience. The Patient Access Coordinator will be expected to register and arrive patients in the Epic system, and answer phones according to the Registration department guidelines.Duties and Responsibilities: <ul><li>Acts as a mentor to new and existing registration staff.&nbsp;</li><li>Works with supervisor to orient and train new staff to department policies, procedures and workflow.</li><li>Schedules appointments for all patients as requested by the patient or provider.</li><li>Sets up the recalls for returning patients as instructed by the provider</li><li>Answers the telephone in a polite and courteous manner. Identifies the department and introduces self.</li><li>Works closely and professionally with the clinical team to assist patients who walk-in with symptoms. Obtains all relevant information to properly forward to the clinical team</li><li>Manages all incoming and outgoing in basket messages</li><li>Creates Telephone encounters for patients with non-urgent concerns in need of a call from someone in the clinical team</li><li>Scrubs schedule for all outstanding arrived appointments and complete them through the checkout process.</li><li>Utilizes Dental/Optical software according to the department</li><li>Verify insurance in advance and same day.</li></ul>Skills/Abilities <ul><li>Demonstrate excellent communication skills and ability to interact professionally with individuals at all levels.</li><li>Proficiency with technology using Windows, Epic, Workday, RTE, MassHealth portal</li><li>Demonstrate flexibility while being able to multi task and in a fast-paced environment.</li></ul>Experience <ul><li>At least two years of experience working in health care and/or with MassHealth insurances with a focus on creating an excellent patient experience.</li></ul>Education <ul><li>High School Diploma or G.E.D. required</li><li>Bilingual skills required (spanish/english)</li><li>Maintain annual CAC certification</li></ul>Benefits<ul><li>Medical, dental, and vision coverage.</li><li>Life and disability insurance.</li><li>401(k) retirement plan.</li><li>Tuition reimbursement.</li><li>Flexible spending and transportation accounts.</li><li>Paid holidays, vacations, sick, and personal time.</li><li>Generous staff development benefit.</li><li>Excellent malpractice coverage.</li><li>Pet insurance.</li><li>And much more.</li></ul>Pay Range$19.55 up to $29.33 based on experience NeighborHealth opens our doors to people from all demographics and cultures. Our workforce is as diverse as the city we call home - in gender, race, ethnicity, sexual orientation, disability, religion, and age, as well as in cultural backgrounds, life experiences, thoughts, and ideas.EEO &amp; Accommodation Statement:NeighborHealth is an equal employment/affirmative&nbsp;action employer. We ensure equal employment opportunities for all, without regard to race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity and/or expression or any other non-job-related characteristic. If you need accommodation for any part of the application process because of a medical condition or disability, please send an e-mail <a href="mailto:toHRrecruit@NeighborHealth.com" target="_blank">toHRrecruit@NeighborHealth.com</a>&nbsp;or call 617-568-4480 to let us know the nature of your requestFederal Trade Commission Statement: According to the FTC, there has been a rise in employment offer scams. Our current job openings are listed on our website. We do not ask or require downloads of any applications, or “apps.” Job offers are not extended over text messages or social media platforms. We do not ask individuals to purchase equipment for or prior to employment.E-Verify Program Participation Statement:NeighborHealth participates in the Electronic Employment Verification Program, E-Verify. As an E-Verify employer, all prospective employees must complete a background check before beginning employment.

Coordinator, Patient Access

Thank you for your interest in a career at NeighborHealth, formerly East Boston Neighborhood Health Center!As one of the largest community health centers in the country, NeighborHealth is proud to serve the greater Boston area with a strong commitment to the health and well-being of our patients and communities.Whether you're a nurse or physician providing direct care, a manager leading dedicated teams, or part of the essential support staff who keep our operations running smoothly — every role at NeighborHealth is vital. Together, we’re advancing medicine and delivering the best care experience for our patients and community!Interested in this position? Apply online and create a personal candidate account!Current Employees of NeighborHealth- Please use our internal careers portal to apply for positions.To learn more about working at NeighborHealth and our benefits, please visit out our Careers Page.Time Type: Full timeDepartment: PediatricsAll Locations: 10 Gove Street – Taylor BuildingPosition Summary: As a customer service expert, you are a liaison for all patients seeking services at NeighborHealth. As a member of the Patient Access Team you will be expected to interact in a professional, friendly and welcoming manner while capturing accurate information in order to provide a superior customer experience. The Patient Access Coordinator will be expected to book, cancel, reschedule, and check out appointments and answer phones according to the Registration department guidelines.Essential Duties and Responsibilities:<ul><li>Check-out appointments and create follow up visits or recalls.</li><li>Book, cancel and/or reschedule appointments as needed for patients walking in.</li><li>Answer Phones.</li><li>Document clear and concise telephone encounters or RX refill request and route appropriately.</li><li>Navigate and document in the Electronic Medical Record (Epic), to access relevant and appropriate information.</li></ul>Qualifications and Requirements:<ul><li>HS Diploma/GED.</li><li>Minimum of 1 year customer service and/or administrative experience.</li><li>Excellent written and verbal communication, judgement and problem solving skills.</li><li>Bilingual fluency Spanish/English required.</li><li>Knowledge of medical terminology and experience working with electronic medical record technology a plus.</li><li>Proficient in Microsoft Office Suite.</li></ul>Benefits:<ul><li>Medical, dental, and vision coverage.</li><li>Life and disability insurance.</li><li>401(k) retirement plan.</li><li>Tuition reimbursement.</li><li>Flexible spending and transportation accounts.</li><li>Paid holidays, vacations, sick, and personal time.</li><li>Generous staff development benefit.</li><li>Excellent malpractice coverage.</li><li>Pet insurance.</li><li>And much more.</li></ul>Pay Range:19.55 up to 29.33 based on experienceEEO &amp; Accommodation Statement:NeighborHealth is an equal employment/affirmative&nbsp;action employer. We ensure equal employment opportunities for all, without regard to race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity and/or expression or any other non-job-related characteristic. If you need accommodation for any part of the application process because of a medical condition or disability, please send an e-mail <a href="mailto:toHRrecruit@NeighborHealth.com" target="_blank">toHRrecruit@NeighborHealth.com</a>&nbsp;or call 617-568-4480 to let us know the nature of your requestFederal Trade Commission Statement: According to the FTC, there has been a rise in employment offer scams. Our current job openings are listed on our website. We do not ask or require downloads of any applications, or “apps.” Job offers are not extended over text messages or social media platforms. We do not ask individuals to purchase equipment for or prior to employment.E-Verify Program Participation Statement:NeighborHealth participates in the Electronic Employment Verification Program, E-Verify. As an E-Verify employer, all prospective employees must complete a background check before beginning employment.

<h3>Job Description:</h3>The RoleSVP, Alternatives Institutional Portfolio ManagerThe SVP Alternatives IPM will work closely with Fidelity’s private equity multi-strategy fund and direct real estate investment teams to support the growth of the products to institutional and intermediary customers. This role will suit candidates with entrepreneurial energy and accountability who are excited to build a business with the support and backing of a leading financial services company. In addition, this professional must have the willingness and desire to manage the workload of a start-up coupled with an agile mindset to move between a smaller team environment to the wider established financial services company.The TeamLocated in Boston, MA, the Alternative Product Development Team ('Alternatives') is part of Fidelity’s Enterprise Services Division that manages the firm’s growth initiatives sponsoring new business creation and innovation. The Alternatives team works closely with Fidelity’s Asset Management Division as well Fidelity’s proprietary alternative investment companies within the Devonshire Investments to bring alternative real estate and PE multi-strategy investments to market.The Purpose of Your Role and the Value You DeliverThe Institutional PM will be one of the senior advocates of Fidelity’s private equity multi-strat and direct real estate products, representing them to existing and prospective institutional and intermediary clients and gatekeepers, internal distribution, operations, marketing and asset management business partners. The Institutional PM will be vital to supporting the growth of Fidelity’s private markets offering.Primary Responsibilities <ul><li>Contribute to the go-to-market sales strategy for the private equity multi-strategy and direct real estate products which will include working with various sales organizations internally to define target market segments and specific prospects, and creating pricing structures and key terms.</li><li>Work with various sales and portfolio teams on complete alternative selling process from sourcing and meeting with prospective investors, educating internal sales teams, working through prospect’s due diligence process to client reporting.</li><li>Meet with existing clients to provide portfolio and performance updates.</li><li>Work with marketing on creating the client facing collateral.</li><li>Provide client and consultant feedback to senior leaders.</li><li>Identify thought leadership and other events to drive awareness of Fidelity’s capabilities.</li><li>Partner with marketing to develop white papers, case studies, trickle marketing campaigns, and press releases.</li><li>Collaborate on new products and be creative in bringing value to our clients.</li></ul>The Expertise We’re Looking For<ul><li>Series 7, Series 24, Series 63</li><li>Experience in the private markets industry, specifically real estate, infrastructure or private equity</li><li>15+ years’ experience working within alternatives in product development, relationship management and sales</li><li>Ability to explain complex products and structures for various levels of staff and clients</li><li>Excellent writing skills and experience in creating product promotion materials, articles and in public speaking</li><li>Deep understanding of private market regulations.</li></ul>The Skills You Bring<ul><li>Outstanding collaboration skills, with an ability to work with and across portfolio managers, product development, senior managers, legal and compliance, salespeople and relationship managers across various channels.</li></ul><ul><li>Experience with owning outcomes and driving solutions.</li><li>Experienced analytical skills and attention to detail.</li><li>Always seeking accurate, complete, and timely information.</li><li>Address concerns and questions from clients in a thorough and thoughtful manner.</li><li>You are a hands-on contributor who enjoys working with a high-performing team and delivering results.</li></ul><h3>Certifications:</h3>Series 07 - FINRA, Series 24 - FINRA, Series 63 - FINRA<h3>Category:</h3>Private EquityMost roles at Fidelity are Hybrid, requiring associates to work onsite every other week (all business days, M-F) in a Fidelity office. This does not apply to Remote or fully Onsite roles.Please be advised that Fidelity’s business is governed by the provisions of the Securities Exchange Act of 1934, the Investment Advisers Act of 1940, the Investment Company Act of 1940, ERISA, numerous state laws governing securities, investment and retirement-related financial activities and the rules and regulations of numerous self-regulatory organizations, including FINRA, among others. Those laws and regulations may restrict Fidelity from hiring and/or associating with individuals with certain Criminal Histories.

SVP, Alternatives Institutional Portfolio Manager

<h3>Job Description:</h3>The Role<ul><li>Supporting the operations of the Fidelity Compliance Programs by daily monitoring of trade activities for specific equity, fixed income and alternative funds and accounts to ensure that their investment policy limitations are followed</li><li>Communicating client, regulatory, prospectus, Board, and internal policies to portfolio managers and traders</li><li>Educating portfolio managers and traders on applicable fund/account guidelines and trading policies; and implementing effective mechanisms to provide timely reporting</li><li>Monitoring complex investment strategies</li><li>Providing AMC management with information on current trends and issues recognized during assignments and recommend plans for improvement</li><li>Participating in and leading strategic initiatives within the team and in partnership with various business partners</li></ul>This role will include a blend of at-home and in-office work. Learn more about how Fidelity has embraced <a href="https://jobs.fidelity.com/dynamic-working/" target="_blank">Dynamic Working</a>.The Expertise and Skills You Bring <ul><li>Bachelor's degree in a business discipline (finance, general business or economics) preferred</li><li>Comfortable with pre-trade compliance and/or order-management technology</li><li>Experience in financial services industry</li><li>Deep experience in the industry, preferably in the area of investment compliance, investment support, or investment operations</li><li>Excellent communication skills, when needed to present on investment compliance topics and to senior investment professionals</li><li>Strong analytic skills, resourcefulness, problem-solving abilities, and attention to detail</li><li>Valued teammate with good interpersonal skills and like to work collaboratively across functions</li><li>Able to identify key opportunities for improvements in process through technology solutions</li></ul>The TeamAsset Management Compliance (AMC) works closely with Fidelity’s investment teams across all asset classes to ensure compliance with global regulations, investor requirements, and corporate policies in the interest of promoting customer trust and confidence in Fidelity. AMC is committed to driving Fidelity forward through business partnership and stewardship, platform modernization, and talent development. AMC associates are focused on delivering sound guidance and creative solutions in a timely and responsive manner to support Asset Management in delivering the best customer experience in the financial services industry.The Investment Compliance Monitoring Team, within AMC, is responsible for proactively reducing the risk of trade error and portfolio compliance violations through real time and post trade compliance monitoring with client, regulatory and internal policy limitations. This team is the first point of contact for investment professionals seeking advice related to their portfolios’ state of compliance. Investment compliance support spans across all product types.<h3>Certifications:</h3><h3>Category:</h3>ComplianceMost roles at Fidelity are Hybrid, requiring associates to work onsite every other week (all business days, M-F) in a Fidelity office. This does not apply to Remote or fully Onsite roles.Please be advised that Fidelity’s business is governed by the provisions of the Securities Exchange Act of 1934, the Investment Advisers Act of 1940, the Investment Company Act of 1940, ERISA, numerous state laws governing securities, investment and retirement-related financial activities and the rules and regulations of numerous self-regulatory organizations, including FINRA, among others. Those laws and regulations may restrict Fidelity from hiring and/or associating with individuals with certain Criminal Histories.

Senior Advisor, Asset Management Compliance

<h3>Job Description:</h3>The Purpose of your RoleAre you interested in applying your analytical skills while using knowledge about data sources from across Fidelity’s various businesses and technologies? Do you want to work closely with business partners to deliver new insights, develop automated workflows, and improve their decision-making capabilities? If you want to help drive the way information is shared digitally with senior leaders, join the Resilience Intelligence Innovation Center. We are seeking a candidate that can use their strong analytical, consultative, interpersonal, and critical thinking skills to create actionable solutions to our internal customers.As the Manager, you will be a technical data expert who proposes and delivers analytical insights to support all levels throughout the firm. Working in a collaborative, dynamic, creative environment on a team dedicated to driving continuous improvement in Fidelity’s resilience decision making. You will get to collaborate with colleagues from various departments, taking on a consulting role that revolves around providing engaging digital solutions with clear benefits.The Expertise You Bring<ul><li>A bachelor’s or master’s degree in a technical, analytical, or finance-related field required</li><li>Minimum 5+ years of experience sourcing and synthesizing large, disparate data into relevant, meaningful insights</li><li>Skills and background in visualization design and dashboard development (e.g., PowerBI, Tableau, Domo, etc.) required</li><li>Experience working with data in relational databases (e.g., SQL, Snowflake, Alteryx, Python, etc.) required</li></ul>The Skills You Bring<ul><li>Proficiency consuming large amounts of data and developing insights; ability to communicate those insights in a simple, clear, and actionable manner through various visual mediums</li><li>Inherently good attention to detail</li><li>Solid interpersonal and active listening skills with the confidence to engage with executives</li><li>Strong written and verbal communication skills, ability to clearly articulate complex ideas with various levels of the organization</li><li>Collaborative approach, ability to build relationships and strategic partnerships with peers, internal customers, and key collaborators</li><li>Ability to mentor, coach, and assist less experienced analysts and other team members</li><li>Strong consultative and project management skills, including being able to work on multiple projects at a time and adapt quickly in a fast-paced environment</li><li>Process improvement attitude and ability to proactively implement innovative solutions to complex problems</li><li>Commitment to developing a balance of technological and non-technological skills to fully support the broad needs of our customers</li></ul>The Value You Deliver<ul><li>Serve as a subject matter expert in data and technology tools used to provide support to the Resilience Intelligence Innovation Center, Business Continuity and Vendor resiliency teams as well as internal business partners</li><li>Build and deliver impactful yet intuitive digital solutions to business needs</li><li>Empower business leaders with data-driven, useful insights to enable objective and informed decisions that directly impact organizational goals</li><li>Continuously improve data analytics and insights capabilities for the firm</li><li>Ensure proper controls, documentation, and reviews are in place and followed</li><li>Participating in the incident response program and recovery activities for business operations, technology or vendor disruptions (on call rotation/including off hours).</li><li>Exhibits executive presence. Communicates clearly, concisely and impactfully in order to influence others; tailoring messaging to audience.</li><li>Advancing our data analytics strategies by collaborating with partners to understand data visualization needs, developing database queries, and integrating systems.</li><li>Analyzing datasets to uncover data issues, trends and insights, and the ability to help find innovative ways to mitigate risk.</li><li>Translate business requirements into technical specifications, maintain technical documentation, data accuracy and integrity within systems, and evaluate and improve existing visualization systems.</li></ul>How Your Work Impacts the OrganizationThis role will be a key analytical data expert in the Resiliency Intelligence Innovation Center, providing an evolving suite of services encompassing valuable reporting and analytics using innovative tools and processes to continuously drive improvement in the decision making of the firm.Company OverviewAt Fidelity, we are passionate about making our financial expertise broadly accessible and effective in helping people live the lives they want! We are a privately held company that places a high degree of value in creating and nurturing a work environment that attracts the best talent and reflects our commitment to our associates. We are proud of our diverse and inclusive workplace where we respect and value our associates for their unique perspectives and experiences. For information about working at Fidelity, visit FidelityCareers.com. Fidelity Investments is an equal opportunity employer. Fidelity will reasonably accommodate applicants with disabilities who need adjustments to complete the application or interview process.Fidelity’s hybrid working model blends the best of both onsite and offsite work experiences. Working onsite is important for our business strategy and our culture. We also value the benefits that working offsite offers associates. Most hybrid roles require associates to work onsite every other week (all business days, M-F) in a Fidelity office.The base salary range for this position is $80,000-$127,000 per year. Placement in the range will vary based on job responsibilities and scope, geographic location, candidate’s relevant experience, and other factors.Base salary is only part of the total compensation package. Depending on the position and eligibility requirements, the offer package may also include bonus or other variable compensation. We offer a wide range of <a href="https://jobs.fidelity.com/benefits/" target="_blank">benefits</a> to meet your evolving needs and help you live your best life at work and at home. These benefits include comprehensive health care coverage and emotional well-being support, market-leading retirement, generous paid time off and parental leave, charitable giving employee match program, and educational assistance including student loan repayment, tuition reimbursement, and learning resources to develop your career. Note, the application window closes when the position is filled or unposted.Please be advised that Fidelity’s business is governed by the provisions of the Securities Exchange Act of 1934, the Investment Advisers Act of 1940, the Investment Company Act of 1940, ERISA, numerous state laws governing securities, investment and retirement-related financial activities and the rules and regulations of numerous self-regulatory organizations, including FINRA, among others. Those laws and regulations may restrict Fidelity from hiring and/or associating with individuals with certain Criminal Histories.Most roles at Fidelity are Hybrid, requiring associates to work onsite every other week (all business days, M-F) in a Fidelity office. This does not apply to Remote or fully Onsite roles.<h3>Certifications:</h3><h3>Category:</h3>Risk

Manager, Resiliency Intelligence Innovation Center

<h4>Thank you for your interest in a career at NeighborHealth, formerly East Boston Neighborhood Health Center!</h4>Everywhere you turn, you can feel the immeasurable level of enthusiasm here at NeighborHealth! We are one of the largest community health centers in the country, supporting the greater Boston area and focusing on the well-being of our patients and local community. From the nurses and physicians on the front line of patient care, to the managers who lead and guide our staff, to the many support roles that keep our facilities running smoothly - everyone plays a vital role in improving medicine for our patients.Interested in this position? Apply online and create a personal candidate account!Current Employees of NeighborHealth- Please use our internal careers portal to apply for positions.To learn more about working at NeighborHealth and our benefits, please visit out our Careers Page.Time Type: Full timeDepartment: RegistrationAll Locations: 20 Maverick Square – Cradock BuildingPosition Summary: The Patient Access Coordinator is responsible for the effective training of all registration staff within assigned clinical practices. The Patient Access Coordinator knows and understands the philosophy, objectives, policies and procedures of the department and consistently demonstrates these practices. The Patient Access Coordinator acts as a role model to all Patient Access Representatives.Duties and Responsibilities: <ul><li>Acts as a mentor to new and existing registration staff.&nbsp;</li><li>Works with supervisor to orient and train new staff to department policies, procedures and workflow.</li><li>Schedules appointments for all patients as requested by the patient or provider.</li><li>Sets up the recalls for returning patients as instructed by the provider</li><li>Answers the telephone in a polite and courteous manner. Identifies the department and introduces self.</li><li>Works closely and professionally with the clinical team to assist patients who walk-in with symptoms. Obtains all relevant information to properly forward to the clinical team</li><li>Manages all incoming and outgoing in basket messages</li><li>Creates Telephone encounters for patients with non-urgent concerns in need of a call from someone in the clinical team</li><li>Scrubs schedule for all outstanding arrived appointments and complete them through the checkout process.</li><li>Utilizes Dental/Optical software according to the department</li><li>Verify insurance in advance and same day.</li></ul>Skills/Abilities <ul><li>Demonstrate excellent communication skills and ability to interact professionally with individuals at all levels.</li><li>Proficiency with technology using Windows, Epic, Workday, RTE, MassHealth portal</li><li>Demonstrate flexibility while being able to multi task and in a fast-paced environment.</li></ul>Experience <ul><li>At least two years of experience working in health care and/or with MassHealth insurances with a focus on creating an excellent patient experience.</li></ul>Education <ul><li>High School Diploma or G.E.D. required</li><li>Bilingual skills required (spanish/english)</li><li>Maintain annual CAC certification</li></ul>Benefits<ul><li>Medical, dental, and vision coverage.</li><li>Life and disability insurance.</li><li>401(k) retirement plan.</li><li>Tuition reimbursement.</li><li>Flexible spending and transportation accounts.</li><li>Paid holidays, vacations, sick, and personal time.</li><li>Generous staff development benefit.</li><li>Excellent malpractice coverage.</li><li>Pet insurance.</li><li>And much more.</li></ul>Pay Range19.55 up to 29.33 based on experience NeighborHealth opens our doors to people from all demographics and cultures. Our workforce is as diverse as the city we call home - in gender, race, ethnicity, sexual orientation, disability, religion, and age, as well as in cultural backgrounds, life experiences, thoughts, and ideas.

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