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Position: &nbsp;Supervisor Department: Referral ManagementReports to: &nbsp;Manager, Referral ManagementPosition Description:The Supervisor oversees the day-to-day operations of the intake staffing team. The Supervisor provides direct oversight to the team while acting as a liaison between the senior managers and employees of the Referral Management department. This role ensures that all referrals are processed in a timely manner and all quality standards are met.Office Location:<ul><li>Office located at 7600 North 16th Street, Suite 140 Phoenix, AZ 85020 (Remote)</li></ul>Responsibilities and Duties:Responsibilities include, but are not limited to the following:Leadership and Team Management:<ul><li>Lead and manage assigned team providing guidance, mentorship, and support to include disciplinary and termination in accordance with company policy.</li><li>Collect, analyze, and measure employee quality and productivity data; review data for trends and gaps that may require additional employee support.</li><li>Ensures department is running efficiently and is meeting department goals.</li><li>Perform monthly one-on-ones with each employee to deliver coaching, goal setting, and performance reviews. Work with senior manager, when needed, to document un-resolved concerns.</li><li>Ensure appropriate scheduling of team members for day-to-day production coverage.</li><li>Working with QA and Training teams, support employee productivity and quality improvement; identify and support employee gaps.</li><li>Review daily work-in-progress to ensure appropriate distribution of referrals, productivity concerns, and re-dissemination of referrals for timely completion.</li><li>Interviews and hires new staff. </li></ul>Collaboration and Communication:<ul><li>Collaborate with cross-functional teams, including healthcare providers, administrators, and IT professionals, to communicate and resolve issues.</li><li>Communicate quality-related metrics, trends, and issues to senior management and relevant stakeholders.</li><li>Foster a positive and collaborative work environment to ensure effective teamwork and high morale within the team.</li></ul>Process Improvement and Risk Management:<ul><li>Support identification of trends, participate in root cause analysis, and creation of corrective/preventive action plans to address identified issues.</li><li>Promote a culture of continuous improvement by identifying and sharing best practices across the organization.</li><li>Oversee the efficiency of department, reports on its performance, and outlines and implements plans for improvement if needed.</li><li>Support dissemination of process changes to employees.</li><li>When needed to maintain production volume, all duties as outlined within the Coordinator job description.</li><li>Ensure team meets compliance requirements.</li><li>Second level escalation for employee questions related to process.</li><li>Performs other duties as assigned.</li></ul>Qualifications:<ul><li>Must be at least 18 years of age.</li><li>Associate’s degree</li><li>Minimum 2 years of supervisory experience.</li><li>Managerial and supervisory skills</li><li>Has basic computer knowledge and experience including Microsoft Word, Excel &amp; typing skills.</li><li>Minimum 2 years of experience in a home health, medical office/clinic or institutional setting.</li><li>Ability to convey a positive and professional image to customers and employees</li><li>Capable of following an issue through to its conclusion</li><li>Must be able to work at a fast pace managing large amounts of responsibilities while maintaining attention to details.</li><li>Is customer service oriented with good oral and written communication skills.</li><li>Is self-directed, flexible, and cooperative</li><li>Is detail oriented and displays good organizational skills.</li><li>Must be flexible and willing to work weekends and Holidays.</li><li>Highly self-motivated and able to work with minimal supervision</li><li>Must have reliable internet service.</li><li>Must be able and willing to travel to corporate office for in person meetings several times throughout the year.</li><li>Must be able to sit at desk in front of computer for long periods of time.</li></ul>Proven Personal Attributes:<ul><li>Ability to multitask in a fast-paced work environment.</li><li>Ability to remain calm under pressure and manage stressful situations.</li><li>Ability to maintain a high level of confidentiality and remain HIPAA compliant.</li><li>Ability to establish highly productive and detailed organizational skills/habits.</li><li>Ability to actively listen and problem solve with cooperation, assertiveness, and flexibility for positive outcomes.</li><li>Possess strong, professional written and oral communication skills for in-person, telephonic, and electronic use.</li></ul>tango provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. tango will make reasonable accommodations for qualified individuals with known disabilities unless doing so would result in an undue hardship.

tango

Supervisor, Referral Management

Position:&nbsp; Rotation Coordinator Department: Referral ManagementReports to: &nbsp;Intake/Staffing Supervisor&nbsp;Position Description:The Rotation Coordinator is responsible for efficiently and effectively assigning referrals to various departments within the organization. The Rotation Coordinator maintains accurate records in compliance with applicable laws and regulations and the policies of tango.Office Location:<ul><li>Office located at 7600 North 16th Street, Suite 140 Phoenix, AZ 85020 (Remote)</li></ul>Responsibilities and Duties:Responsibilities of the Qualification Coordinator include, but are not limited to the following:<ul><li>Distribute and assign referrals to the appropriate Referral Management team members in a timely manner.</li><li>Collaborate with various teams within referral management to ensure smooth workflow and efficient patient care is achieved.</li></ul>Qualifications:<ul><li>Must be at least 18 years of age.</li><li>High School Diploma or GED, some college</li><li>Medical office experience as a Medical Assistant or in a Front Office related role required.</li><li>Prior customer service experience in a medical field preferred</li><li>Has extensive knowledge and experience including but not limited to: Microsoft Word, Microsoft Excel, Adobe PDF, and ability to navigate computer systems efficiently.</li><li>Typing speeds &gt;60 WPM with &gt;95% Accuracy.</li><li>Reading speeds &gt;250 WPM with &gt;90% Comprehension.</li><li>Must be flexible and willing to work weekends and Holidays.</li><li>Must have reliable internet or be willing to commute to the office.</li></ul>Proven Personal Attributes:<ul><li>Self-directed, flexible, cooperative, and exhibits the ability to work with minimal supervision.</li><li>Detail oriented and displays good organizational skills.</li><li>Capable of following an issue through to its conclusion.</li><li>Able to convey a positive and professional image to customers and employees.</li><li>Possess exceptional time management skills in prioritizing tasks, meeting deadlines and maintaining a high level of productivity. </li><li>Able to remain calm under pressure and manage stressful situations.</li><li>Possess strong, professional written and oral communication skills for in-person, telephonic, and electronic use.</li></ul>tango provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. tango will make reasonable accommodations for qualified individuals with known disabilities unless doing so would result in an undue hardship.

Coordinator, Rotation

Position: Qualification Coordinator IIDepartment: Referral ManagementReports to: Referral Management SupervisorPosition Description:The Qualification Coordinator II is responsible for accurately processing all assigned referrals. The Qualification Coordinator II acts as a liaison to facilitate communication between referral sources, patients, and the health care agencies. The Qualification Coordinator II maintains accurate records in compliance with applicable laws and regulations and the policies of tango.Office Location:<ul><li>Office located at 7600 North 16th Street, Suite 140 Phoenix, AZ 85020 (Remote)</li></ul>Responsibilities and Duties:Responsibilities of the Qualification Coordinator II include, but are not limited to the following:&nbsp;<ul><li>Receive referrals and enter all applicable information regarding the patient referrals into referral management system including but not limited to: patient demographics, contact information, disciplines requested and all necessary medical information to affirm appropriate patient care&nbsp;</li></ul><ul><li>Ensure all attached documents are HIPAA compliant for each referral processed.&nbsp;&nbsp;</li></ul><ul><li>Identify and process expedited requests immediately and communicate the priority status to all appropriate internal teams.&nbsp;</li></ul><ul><li>Verify insurance eligibility for each patient through software automation, running insurance manually through payor websites when needed.&nbsp;&nbsp;</li></ul><ul><li>Contact appropriate parties (patient and/or referral source) of prior authorization decisions; including but not limited to approvals, requests for more information or not able to process due to insurance.&nbsp;</li></ul><ul><li>Call agencies to coordinate continuance of patient services.&nbsp;</li></ul><ul><li>Ensure service requests include all required documentation and that services approved are appropriate based on documentation provided.&nbsp;</li></ul><ul><li>Contact patients and referral sources to obtain any additional information needed and inform of referral processing outcomes.&nbsp;</li></ul><ul><li>Identify and escalate referrals for medical review to the clinical team and follow through on the resolution of each referral.&nbsp;</li></ul><ul><li>Upon approval of referrals, apply the appropriate visits/disciplines to the patient referral per the patient’s demographic area.&nbsp;</li></ul><ul><li>Accurately staff referrals with contracted Home Health Agencies.&nbsp;&nbsp;</li></ul><ul><li>Properly document patient records with the use of notes within the Tempo system and maintain required logs.&nbsp;&nbsp;</li></ul><ul><li>Accurately follow up on patient referrals as needed.&nbsp;&nbsp;</li></ul><ul><li>Adhere to all company policies and procedures&nbsp;</li></ul><ul><li>Adhere to performance expectations&nbsp;&nbsp;</li></ul>Qualifications:<ul><li>Must be at least 18 years of age.&nbsp;</li></ul><ul><li>High School Diploma or GED, some college&nbsp;</li></ul><ul><li>Medical Assistant or Certified Nursing Assistant with at least 2 years of experience working in a Medical Facility.&nbsp;&nbsp;</li></ul><ul><li>Home care/healthcare background is a plus but not required.&nbsp;</li></ul><ul><li>Has extensive knowledge and experience including but not limited to: Microsoft Word, Microsoft Excel, Adobe PDF, and ability to navigate computer systems efficiently.&nbsp;</li></ul><ul><li>Typing speeds &gt;60 WPM with &gt;95% Accuracy.&nbsp;</li></ul><ul><li>Reading speeds &gt;250 WPM with &gt;90% Comprehension.&nbsp;</li></ul><ul><li>Must be flexible and willing to work weekends and Holidays.&nbsp;</li></ul><ul><li>Detail oriented and displays good organizational skills.&nbsp;&nbsp;</li></ul><ul><li>Must be able to sit for long periods in front of computer.&nbsp;</li></ul><ul><li>Must have reliable internet service or willing to commute to the office if local.&nbsp;&nbsp;</li></ul>Proven Personal Attributes:<ul><li>Manage and prioritize multiple tasks effectively and efficiently while working home health referrals.&nbsp;&nbsp;</li></ul><ul><li>Able to apply critical thinking skills to review referrals and determine if they meet the medical necessity criteria.&nbsp;</li></ul><ul><li>Demonstrate empathy and compassion when communicating with patients regarding authorization decisions.&nbsp;</li></ul><ul><li>Proactive in identifying and resolving any issues or challenges that may arise during the referral management process.&nbsp;&nbsp;</li></ul><ul><li>Self-directed, flexible, cooperative, and exhibits the ability to work with minimal supervision.&nbsp;</li></ul><ul><li>Capable of following an issue through to its conclusion.&nbsp;</li></ul><ul><li>Maintain a growth mindset on improving knowledge in referral management practices.&nbsp;</li></ul><ul><li>Able to remain calm under pressure and manage stressful situations.&nbsp;</li></ul><ul><li>Provide excellent and professional customer service skills with a positive, patient, and friendly attitude.&nbsp;</li></ul><ul><li>Able to establish highly productive and detailed organizational skills/habits.&nbsp;</li></ul><ul><li>Possess strong, professional written and oral communication skills for in-person, telephonic, and electronic use.&nbsp;</li></ul>tango provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. tango will make reasonable accommodations for qualified individuals with known disabilities unless doing so would result in an undue hardship.

Coordinator, Qualification II

Position SummaryThe certified Physician Assistant is a critical part of our team of committed, self-motivated people who provide critical services to promote and maintain our service, care, and our values.&nbsp;The role of the Proliance certified Physician Assistant is well-rounded, ideal for a self-motivated person who wants to maximize their skill set and expand their clinical knowledge. In this role you will provide clinic-based care for a busy PMN&amp;R physician Dr. Daniel Oh. &nbsp;His clinic focuses on traditional spinal injections including cervical injections, spinal cord stimulators along with other CNS and PNS treatments.&nbsp;Key Duties and ResponsibilitiesThe key duties and responsibilities of the Physician Assistant include, but are not limited to:<ul><li>Greeting/ identifying patient &amp; completing and documenting an accurate history and physical examination of patients; may include moving and positioning patients</li></ul><ul><li>Conducting comprehensive or episodic health assessments and developing patient care plans</li><li>Ordering and interpreting tests, treatments, and therapies, within the scope of practice</li><li>Prescribing medications, diet, supplies, prosthetic devices, and other home health aides according to clinical privileges</li><li>Administer and/or inject medications</li><li>Wound care; apply or remove casting, splinting, wound dressing; suture and staple removal, etc.</li><li>Instruct and counsel patients regarding the total treatment plan &amp; therapeutic regimes</li><li>Providing clear, concise, and accurate information regarding patient care in the medical record&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;</li><li>Obtain/maintain technical familiarity and proficiency for specific surgical procedures prior to their performance</li><li>Remain proficient in the utilization of commonly used clinical protocols and guidelines</li></ul><ul><li>Charting &amp; all paperwork/documentation and interacting with the patient and family/care givers, staff, consultants, and discharge planners.</li><li>OPTIONAL Primary or secondary trauma call coverage</li></ul><ul><li>OPTIONAL Emergency Room: includes evaluating and treatment of patients</li><li>Answering service coverage and responsibilities</li><li>The ability to initiate Basic/Advanced life support in response to emergency situations.</li><li>Provides education to patients, families, and significant others using established education materials</li><li>May provide other clinical duties within the scope of practice as directed under a patient’s care plan</li><li>Advocates for patients, families, co-workers, the community, and the health care profession</li><li>Integrates evidence-based knowledge and clinical expertise in decision-making</li><li>Seeks experiences and formal and independent learning activities to maintain and develop clinical and professional skills and knowledge</li><li>Establishes an effective relationship with the supervising physician</li><li>Complete duties and assist others as directed</li><li>Must follow all policies as introduced during new associate On-Boarding, updated real-time and outlined in Associate Handbook</li></ul>Education/Experience<ul><li>Graduate of accredited Physician’s Assistant Program</li><li>Washington State Physician Assistant License, Current</li><li>Current Certification as a physician assistant by the National Commission of Physician Assistants (NCCPA)</li><li>Current CPR and BLS from the American Heart Association</li></ul>Knowledge, Skills and Abilities<ul><li>Advanced physical assessment and critical thinking skills required</li><li>Ability to listen, interact and communicate verbally and in writing</li><li>Required: Comprehensive knowledge of surgical procedures, techniques, Standards of Care, instrumentation, equipment, and supplies as they directly correlate to the specialty.</li></ul><ul><li>Superior customer service skills</li><li>Great interpersonal skills; demonstrating patience, composure and cooperation; working well with all patients, physicians and staff.</li><li>Advanced understanding of and adherence to all safety, risk management and precautionary procedures, including the consistent respect for confidentiality (HIPAA)</li><li>Using time efficiently, with meticulous attention to detail, accuracy and completion</li><li>Ability to manage multiple factors for the best result.</li><li>Resourcefulness in addressing first level problems and tenacity to see things through to solution</li></ul><ul><li>Ability to remove oneself personally from given situations, remaining objective</li><li>Able to adapt to change, delays or unexpected events while maintaining a positive mindset</li><li>Clear oral and written communication</li><li>Ability to provide feedback to improve performance</li><li>Self-motivated; able to work following specific guidelines and in accordance with detailed instructions; measure self against standard of excellence, overcome obstacles and challenges with little supervision</li></ul>Work Environment/Physical DemandsThe work environment/physical demands described here are representative of those that must be met by a teammate to successfully perform the essential functions of this job.&nbsp; Reasonable accommodations may be made to enable differently abled persons to perform the essential functions.Work may be performed in an office and clinical environment. Requires corrected vision and hearing to normal range. While performing the duties of this job, the associate is regularly required to talk or hear. The associate is required to sit for long periods of time, stand and walk, bend and stretch. Use of telephone and computer is required. Manual dexterity required for use of computer keyboard. Occasionally lifts and carries items weighing up to 40 pounds. May requires working under stressful conditions or working irregular hours.CommentsThis description is intended to describe the essential job functions, the general supplemental functions and the essential requirements for the performance of this job.&nbsp; It is not an exhaustive list of all duties, responsibilities and requirements of a person so classified.&nbsp; Other functions may be assigned and management retains the right to add or change the duties at any time.

Proliance Surgeons

Physician Assistant - Interventional Pain Management/ Physiatrist

Feel Seen at Thrive!Community Information: Learn more about&nbsp;Wayfarer&nbsp;here!Salary:$22 - $24 per hourSchedule:&nbsp;Full-time; Thursday - Friday 9am - 6pm; Saturday - Sunday 10am - 5pmOur purpose is to create a community where people feel seen, because we believe&nbsp;when people feel seen, they thrive. By cultivating award-winning workplaces, we foster an environment of connection, compassion and fun that our personnel extend to everyday life at their communities. Happy, inspired associates lead to happy, supported residents. We are dedicated to our boutique, at-scale approach to property management and building communities that flourish, which stems from hiring strong associates to grow with Team Thrive! Voted one of Washington's best workplaces 8 years in a row, and Portland’s best workplaces 2 years in row,&nbsp;Thrive builds on its culture by offering the following benefits:&nbsp;<ul><li>32 Paid Days off Per Year (PTO, Paid Holidays, Paid Personal Day, Paid Days of Service)</li><li>Paid Birthday Off</li><li>Generous Employer Matched 401k plan!</li><li>30% Housing Discount&nbsp;with Ownership and Regional Manager and Client Approval</li><li>$150 Leasing Commission</li><li>$75 Renewal Commission (split between entire on-site team per renewal)</li><li>Medical benefits effective 1st of the month following your start date! <ul><li>100% employee medical &amp; dental insurance paid for non-tobacco associates, 80% covered for tobacco using associates</li><li>Optional HMO dental plan including adult and child orthodontics</li><li>Vision Option</li><li>$20,000 life insurance policy</li><li>Long-term disability coverage</li></ul></li><li>24 hour Employee Assistance Program/Hotline</li><li>Discounted Pet Insurance rates + additional voluntary benefit options</li><li>$300 annual professional development/tuition reimbursement</li><li>Training opportunities and career progression/growth plans!&nbsp;</li></ul>Leasing Consultant Purpose:The Leasing Consultant is the property's sales representative whose primary duties are to greet prospects, to present professionally the features and benefits of their assigned community and properly secure lease agreements from qualified persons, in a manner consistent with Thrive’s Values, policies and procedures as well as multi-family housing regulations.&nbsp;Leasing Consultant Job Responsibilities:<ul><li>Marketing/Leasing <ul><li>Maintains a professional yet friendly atmosphere in the leasing office and other areas where prospective residents and residents meet.</li><li>Inspects models and market ready vacancies daily to ensure cleanliness. Performs cleaning and staging as needed.</li><li>Conducts all business in accordance with Thrive policies and procedures, Fair Housing, Americans with Disabilities Act, Fair Credit Reporting Act, and all other laws pertaining to apartments.</li><li>Answers incoming phone calls and handles each call accordingly, whether it is a prospect call, irate resident, service request, etc. Transfers calls to assistant manager or Community Manager when appropriate.</li><li>Greets prospective residents, qualifies, determines needs and preferences, professionally presents community and specific apartments while communicating features and benefits.</li><li>Maintains awareness of local market conditions and trends. Contributes ideas to the manager for marketing property and for improving resident satisfaction.</li><li>Maintains a lease closing ratio at a level appropriate for the property and submarket.</li><li>Responds to inquiries in the Customer Relationship Management (CRM) system in accordance with Thrive expectations.</li><li>Posts regularly on online advertising sites such as Craigslist and Weblisters as instructed.</li><li>Sets out A-Boards and balloons at property entrances daily.&nbsp;</li></ul></li><li>Administrative <ul><li>Correctly completes all lease applications, assists with application verification and notifies prospective residents of results.</li><li>Types miscellaneous resident communication as needed.</li><li>Complete all lease paperwork including related addenda and accepts rents and deposits.</li><li>Completes Guest Card information form on all prospects, sends thank-you notes and performs follow- up.</li><li>Physically inspects property when on grounds, picks up litter and reports any service needs to maintenance staff. Inspects move-outs and vacancies.</li><li>Inventories office supplies on periodic basis. Reports needs to Community Manager.</li><li>Organizes and files appropriate reports, leases and paperwork.</li><li>Attends property and Thrive trainings and meetings as requested.</li></ul></li><li>Performs any additional duties assigned by Leasing Manager, Assistant Manager, Community Manager or Regional Manager.</li></ul>Desired Skills &amp; Experience<ul><li>Leasing experience in multi-family housing preferred.</li><li>National Apartment Leasing Professional (NALP)preferred.</li><li>Customer service experience strongly desired.</li><li>Yardi/CRM and Onsite experience preferred.</li></ul>Desired Competencies<ul><li>Excellent customer service, sales and closing skills.</li><li>Ability to work in a fast-paced and customer service-oriented environment.</li><li>Understanding of industry terms and their meaning.</li><li>Ability to de-escalate conflict and remain calm and courteous at all times.</li><li>Respects and understands diverse cultural and socio-economic backgrounds.</li><li>Communicates effectively, builds trust, and addresses community challenges with cultural awareness and equity.</li><li>Specific and thorough in communication with residents, vendors, subordinates, support departments, ownership and leadership.</li><li>Performs duties under pressure and meets deadlines in a timely manner.</li><li>Works well both as part of a team and independently.</li><li>Takes instructions and feedback from supervisors and is able to follow direction, learn and grow with a positive attitude.</li><li>Desire to learn and take initiative on projects and tasks.</li><li>Pro-active problem solver with the ability to follow company policies, mystery shop guidelines, and fair housing laws.</li><li>Driven team player looking to bring positive energy to the team.</li><li>Interacts with co-workers, supervisors, guests and the public in a professional and pleasant manner.</li><li>Strong time management, organizational and prioritization skills.</li><li>Strong attention sales and marketing.</li><li>Proficient in Microsoft Word, Outlook and Excel.</li><li>Ability to read, write, speak and comprehend English using correct grammar and punctuation.</li></ul>If you do not fully meet the qualifications listed above but feel you have the skills and experience to be able to be successful in this position we welcome your application! Whether this or another position within Thrive, we would love to help you find the right role in our organization.&nbsp;Physical Requirements<ul><li>This position requires the ability to stand and walk or sit alternatively depending on the specific needs of the day. Estimated 70% of time is spent on feet and 30% spent sitting at desk.</li><li>Constant need to type, write, &amp; grasp (working at a computer and answering phones)</li><li>Occasional need to bend/stoop/squat, climb stairs, push or pull, and reach above shoulder (cleaning up litter, putting out advertisement sandwich boards, put out balloons, open doors, pick up and move items)</li><li>Ability to lift/move/push/pull up to 25 lbs on occasion, frequent need to lift/push/pull up to 20 lbs</li><li>For more information regarding the work environment, physical, and mental requirements, please contact <a href="mailto:Careers@thrivecommunities.com" target="_blank">Careers@thrivecommunities.com</a>.&nbsp;</li></ul>Equal Employment OpportunityDiversity is celebrated at Thrive as we believe it makes us a better company. Our hope is that each associate feels welcomed, respected, and appreciated for their unique contributions. From our hiring practices, performance reviews, raise decisions, and opportunities for promotions, Thrive follows consistent and fair practices to ensure all Thrive employees and potential employees have an equal opportunity for employment and advancement based on merit, and are not discriminated against because of race, color, religion, national origin, age, sex, veteran status, pregnancy, childbirth, pregnancy-related conditions, disability, gender, gender identity, sexual orientation, or on any other legally protected basis. Our Human Resources department works with teams to make reasonable accommodations for those that require assistance in being able to participate in the interview process or meet the requirements of their position.Background Check &amp; Drug Screen PolicyThrive Communities conducts background checks and drug screens for onsite property associates after the conditional offer of employment is accepted, in compliance with applicable federal, state, and local laws. Candidates will be asked to authorize these screenings and results will be reviewed by a designated HR representative. For questions about what will be reviewed on the criminal history, please contact <a href="mailto:careers@thrivecommunities.com" target="_blank">careers@thrivecommunities.com</a>.The 4-panel drug screen tests for the following:<ul><li>Amphetamines including Methamphetamine</li><li>Cocaine Metabolites</li><li>Opiates including Codeine and Morphine</li><li>Phencyclidine ("PCP")</li></ul>Thrive Communities reserves the right to modify this policy at any time without notice.

Thrive Communities

Leasing Consultant

Feel Seen at Thrive!Community Information: Learn more about&nbsp;Spruce&nbsp;here!Salary: $22.50 - $23.50 per hourSchedule:&nbsp;Full-time; Friday - Tuesday, 9am - 6pm.&nbsp;Our purpose is to create a community where people feel seen, because we believe&nbsp;when people feel seen, they thrive. By cultivating award-winning workplaces, we foster an environment of connection, compassion and fun that our personnel extend to everyday life at their communities. Happy, inspired associates lead to happy, supported residents. We are dedicated to our boutique, at-scale approach to property management and building communities that flourish, which stems from hiring strong associates to grow with Team Thrive! Voted one of Washington's best workplaces 8 years in a row, and Portland’s best workplaces 2 years in row,&nbsp;Thrive builds on its culture by offering the following benefits:&nbsp;<ul><li>32 Paid Days off Per Year (PTO, Paid Holidays, Paid Personal Day, Paid Days of Service)</li><li>Paid Birthday Off</li><li>Generous Employer Matched 401k plan!</li><li>30% Housing Discount&nbsp;with Ownership and Regional Manager Approval</li><li>$150 Leasing Commission</li><li>$75 Renewal Commission (split between entire on-site team per renewal)</li><li>Medical benefits effective 1st of the month following your start date! <ul><li>100% employee medical &amp; dental insurance paid for non-tobacco associates, 80% covered for tobacco using associates</li><li>Optional HMO dental plan including adult and child orthodontics</li><li>Vision Option</li><li>$20,000 life insurance policy</li><li>Long-term disability coverage</li></ul></li><li>24 hour Employee Assistance Program/Hotline</li><li>Discounted Pet Insurance rates + additional voluntary benefit options</li><li>$300 annual professional development/tuition reimbursement</li><li>Training opportunities and career progression/growth plans!&nbsp;</li></ul>Leasing Consultant Purpose:The Leasing Consultant is the property's sales representative whose primary duties are to greet prospects, to present professionally the features and benefits of their assigned community and properly secure lease agreements from qualified persons, in a manner consistent with Thrive’s Values, policies and procedures as well as multi-family housing regulations.&nbsp;Leasing Consultant Job Responsibilities:<ul><li>Marketing/Leasing <ul><li>Maintains a professional yet friendly atmosphere in the leasing office and other areas where prospective residents and residents meet.</li><li>Inspects models and market ready vacancies daily to ensure cleanliness. Performs cleaning and staging as needed.</li><li>Conducts all business in accordance with Thrive policies and procedures, Fair Housing, Americans with Disabilities Act, Fair Credit Reporting Act, and all other laws pertaining to apartments.</li><li>Answers incoming phone calls and handles each call accordingly, whether it is a prospect call, irate resident, service request, etc. Transfers calls to assistant manager or Community Manager when appropriate.</li><li>Greets prospective residents, qualifies, determines needs and preferences, professionally presents community and specific apartments while communicating features and benefits.</li><li>Maintains awareness of local market conditions and trends. Contributes ideas to the manager for marketing property and for improving resident satisfaction.</li><li>Maintains a lease closing ratio at a level appropriate for the property and submarket.</li><li>Responds to inquiries in the Customer Relationship Management (CRM) system in accordance with Thrive expectations.</li><li>Posts regularly on online advertising sites such as Craigslist and Weblisters as instructed.</li><li>Sets out A-Boards and balloons at property entrances daily.&nbsp;</li></ul></li><li>Administrative <ul><li>Correctly completes all lease applications, assists with application verification and notifies prospective residents of results.</li><li>Types miscellaneous resident communication as needed.</li><li>Complete all lease paperwork including related addenda and accepts rents and deposits.</li><li>Completes Guest Card information form on all prospects, sends thank-you notes and performs follow- up.</li><li>Physically inspects property when on grounds, picks up litter and reports any service needs to maintenance staff. Inspects move-outs and vacancies.</li><li>Inventories office supplies on periodic basis. Reports needs to Community Manager.</li><li>Organizes and files appropriate reports, leases and paperwork.</li><li>Attends property and Thrive trainings and meetings as requested.</li></ul></li><li>Performs any additional duties assigned by Leasing Manager, Assistant Manager, Community Manager or Regional Manager.</li></ul>Desired Skills &amp; Experience<ul><li>Leasing experience in multi-family housing preferred.</li><li>National Apartment Leasing Professional (NALP)preferred.</li><li>Customer service experience strongly desired.</li><li>Yardi/CRM and Onsite experience preferred.</li></ul>Desired Competencies<ul><li>Excellent customer service, sales and closing skills.</li><li>Ability to work in a fast-paced and customer service-oriented environment.</li><li>Understanding of industry terms and their meaning.</li><li>Ability to de-escalate conflict and remain calm and courteous at all times.</li><li>Respects and understands diverse cultural and socio-economic backgrounds.</li><li>Communicates effectively, builds trust, and addresses community challenges with cultural awareness and equity.</li><li>Specific and thorough in communication with residents, vendors, subordinates, support departments, ownership and leadership.</li><li>Performs duties under pressure and meets deadlines in a timely manner.</li><li>Works well both as part of a team and independently.</li><li>Takes instructions and feedback from supervisors and is able to follow direction, learn and grow with a positive attitude.</li><li>Desire to learn and take initiative on projects and tasks.</li><li>Pro-active problem solver with the ability to follow company policies, mystery shop guidelines, and fair housing laws.</li><li>Driven team player looking to bring positive energy to the team.</li><li>Interacts with co-workers, supervisors, guests and the public in a professional and pleasant manner.</li><li>Strong time management, organizational and prioritization skills.</li><li>Strong attention sales and marketing.</li><li>Proficient in Microsoft Word, Outlook and Excel.</li><li>Ability to read, write, speak and comprehend English using correct grammar and punctuation.</li></ul>If you do not fully meet the qualifications listed above but feel you have the skills and experience to be able to be successful in this position we welcome your application! Whether this or another position within Thrive, we would love to help you find the right role in our organization.&nbsp;Physical Requirements<ul><li>This position requires the ability to stand and walk or sit alternatively depending on the specific needs of the day. Estimated 70% of time is spent on feet and 30% spent sitting at desk.</li><li>Constant need to type, write, &amp; grasp (working at a computer and answering phones)</li><li>Occasional need to bend/stoop/squat, climb stairs, push or pull, and reach above shoulder (cleaning up litter, putting out advertisement sandwich boards, put out balloons, open doors, pick up and move items)</li><li>Ability to lift/move/push/pull up to 25 lbs on occasion, frequent need to lift/push/pull up to 20 lbs</li><li>For more information regarding the work environment, physical, and mental requirements, please contact <a href="mailto:Careers@thrivecommunities.com" target="_blank">Careers@thrivecommunities.com</a>.&nbsp;</li></ul>Equal Employment OpportunityDiversity is celebrated at Thrive as we believe it makes us a better company. Our hope is that each associate feels welcomed, respected, and appreciated for their unique contributions. From our hiring practices, performance reviews, raise decisions, and opportunities for promotions, Thrive follows consistent and fair practices to ensure all Thrive employees and potential employees have an equal opportunity for employment and advancement based on merit, and are not discriminated against because of race, color, religion, national origin, age, sex, veteran status, pregnancy, childbirth, pregnancy-related conditions, disability, gender, gender identity, sexual orientation, or on any other legally protected basis. Our Human Resources department works with teams to make reasonable accommodations for those that require assistance in being able to participate in the interview process or meet the requirements of their position.Background Check &amp; Drug Screen PolicyThrive Communities conducts background checks and drug screens for onsite property associates after the conditional offer of employment is accepted, in compliance with applicable federal, state, and local laws. Candidates will be asked to authorize these screenings and results will be reviewed by a designated HR representative. For questions about what will be reviewed on the criminal history, please contact <a href="mailto:careers@thrivecommunities.com" target="_blank">careers@thrivecommunities.com</a>.The 4-panel drug screen tests for the following:<ul><li>Amphetamines including Methamphetamine</li><li>Cocaine Metabolites</li><li>Opiates including Codeine and Morphine</li><li>Phencyclidine ("PCP")</li></ul>Thrive Communities reserves the right to modify this policy at any time without notice.

Job Title Administrative Operations Coordinator Requisition Number RE50175 Working Title Student Affairs Coordinator Department Name 7H0NK:NORTHERN KENTUCKY CAMPUS Work Location Highland Heights, KY Grade Level 43 Salary Range $39,894-63,814/year Type of Position Staff Position Time Status Full-Time Required Education BS Click here for more information about equivalencies: <a href="https://hr.uky.edu/employment/working-uk/equivalencies" target="_blank">https://hr.uky.edu/employment/working-uk/equivalencies</a> Required Related Experience 2 yrs Required License/Registration/Certification None Physical Requirements Lifting/carrying objects up to 25 pounds, sitting for long periods of time, repetitive motion, occasional travel. Shift Monday through Friday, 8:00AM – 5:00PM. Job Summary This position is located in Highland Heights, Kentucky at the UK College of Medicine-Northern Kentucky Campus. The Administrative Operations Coordinator: 1. Be responsible for completing the complex planning of special projects, programs and events regularly, as directed by the Associate Dean and office of Student Affairs. On behalf of the Associate Dean, collaborate with the Office of Medical Education (including regional campuses) to plan for and manage events such as student orientations, White Coat Ceremony, Convocation, Alpha Omega Alpha and Gold Humanism Honor Society induction, AOA Research Day, Senior Awards Ceremony, and Graduation, and Admissions events. 2. Serve as a point of contact to ensure campus Deans are apprised of all Student Affairs activities as well as to address questions and connect students/faculty/staff to the appropriate individuals or resources. 3. Provide vital central administrative coordination of UK medical students to ensure compliance with: matriculation requirements for the university and the College of Medicine; annual immunization documentation for University Health Services, UK Healthcare, and Veterans Affairs Health Care System; annual certification of review of all M.D. program policies; identification verification for university and UK Healthcare I.D. badge offices; mask fit testing documentation for University Health Services and UK Healthcare Infection Prevention and Control, etc. Skills / Knowledge / Abilities Project Management, attention to detail, organized, SharePoint, Qualtrics, Microsoft Teams. Does this position have supervisory responsibilities? No Preferred Education/Experience Master’s Degree. Deadline to Apply 05/08/2025 Our University Community We value the well-being of each of our employees and are dedicated to creating a healthy place for everyone to work, learn and live. In the interest of maintaining a safe and healthy environment for our students, employees, patients and visitors the University of Kentucky is a Tobacco &amp; Drug Free campus. As an Equal Opportunity Employer, we strongly encourage veterans, individuals with disabilities, women, and all minorities to consider our employment opportunities. Any candidate offered a position may be required to pass pre-employment screenings as mandated by University of Kentucky Human Resources. These screenings may include a national background check and/or drug screen.

Administrative Operations Coordinator

<h3>Job Description:</h3><h3>Financial Representative</h3>We believe that as a Financial Representative, you make a key impact on the branch atmosphere, as the official face of Fidelity. Through integrity and honesty, we know you will inspire client dedication and engagement to develop long-lasting positive relationships with Fidelity.<h3>The Expertise We’re Looking For</h3><ul><li>Customer service, phone, or financial services experience will prepare you for this role</li><li>Banking, insurance, or financial experience is an excellent addition to your experience</li><li>We will support you while you learn the FINRA licensing material and work to obtain the Series 7 and 66 licenses</li><li>Degree and/or other professional certifications are helpful; if you don’t already have a CFP or degree, our Tuition Reimbursement program can help you obtain one</li></ul><h3>The Purpose of Your Role</h3>It is our mission for the Financial Representative to have rewarding interactions with clients. As a subject matter specialist in compliance and all front lobby transactions, you will partner and contribute to branch success by identifying opportunities to deepen relationships.<h3>The Skills You Bring</h3><ul><li>Superb interpersonal skills and passion to engage with clients</li><li>An aptitude to assess client needs and identify opportunities</li><li>Remarkable attention to detail and ability to prioritize</li><li>Organizational skills to manage multiple tasks</li><li>Being coachable, collaborative, and curious are your "go to" attributes</li></ul><h3>Our Investments in You</h3><h3>Fidelity’s greatest advantage is our people, and we believe it is important to approach life holistically. We offer a competitive total rewards package, including a stable base salary, to recognize associate achievements. And our benefit programs are designed to help you and your family strike the right balance. We offer training in-branch, regionally, nationally, and virtually to help you with all aspects of your business. You will not fail due to a lack of training or onboarding!</h3><h3>The Value You Deliver</h3><ul><li>A key member of the team, you are offering support to Fidelity’s most valuable clients daily</li><li>By identifying leads and making effective introductions, you are directly impacting the success of the branch</li><li>Your efforts will be valued by clients and you will find working with those clients a rewarding experience</li><li>As a technology champion for the branch, you will be an early adopter of technology and share what you have learned with the team</li></ul>The base salary range for this position is $45,000 - $75,000 per year. Placement in the range will vary based on job responsibilities and scope, geographic location, candidate’s relevant experience, and other factors.Base salary is only part of the total compensation package. Depending on the position and eligibility requirements, the offer package may also include bonus or other variable compensation. We offer a wide range of <a href="https://jobs.fidelity.com/benefits/" target="_blank">benefits</a> to meet your evolving needs and help you live your best life at work and at home. These benefits include comprehensive health care coverage and emotional well-being support, market-leading retirement, generous paid time off and parental leave, charitable giving employee match program, and educational assistance including student loan repayment, tuition reimbursement, and learning resources to develop your career. Note, the application window closes when the position is filled or unposted.Fidelity’s hybrid working model blends the best of both onsite and offsite work experiences. Working onsite is important for our business strategy and our culture. We also value the benefits that working offsite offers associates. Most hybrid roles require associates to work onsite every other week (all business days, M-F) in a Fidelity office.<h3>Certifications:</h3><h3>Category:</h3>Customer Service

Fidelity Investments

Financial Representative - Bethesda, MD

<h3>Job Description:</h3>Account Executive (AE) will lead acquisition effort with Mid and Large Market corporate Defined Contribution plan sponsor prospects in a multi-state territory (TX, LA, AL, AR, MO, MS, OK) . Emphasis is on effective sales process execution and territory development.<h3>The Expertise We’re Looking For</h3><ul><li>10+ years institutional sales or client-facing experience required</li><li>Advisor/ Consultant or intermediary sales experience</li><li>Defined contribution experience required</li><li>Mid or Large Market experience preferred (50-250 Million Plan Assets)</li><li>Requires ~40% travel.</li><li>NASD Series 7 and 63 required.</li><li>College degree required.</li></ul><h3>The Purpose of Your Role</h3>As an institutional sales executive, you will be responsible for prospecting and advancing opportunities through financial intermediaries. You’ll help lead pursuit teams, responsible for developing and maintaining strong relationships internally and externally.<h3>The Skills You Bring</h3><ul><li>Ability to comprehend and conceptualize prospect needs / interests and devise effective strategies</li><li>Critical listening, questioning and communication skills (written and verbal).</li><li>Relationship selling skills (B2B client and external consultant)</li><li>Ability to sustain the complex sale and longer institutional cycle (typically 2+ months).</li><li>Complex and competitive fee and contract negotiation.</li><li>Ability to analyze plan design, operations, investments, and recommend specific solutions.</li><li>Demonstrated product and service subject matter expertise.</li><li>Ability to coordinate RFP process.</li><li>Exceptional prioritization, time management and organizational skills.</li></ul><h3>The Value You Deliver</h3><ul><li>Defined Contribution sales (full-service recordkeeping).</li><li>AUA (assets under administration) sales.</li><li>AUM sales.</li><li>Multi-product sales.</li><li>Deal strategy development (in close collaboration with manager).</li><li>Creative thinking (deal strategy / tactics)</li><li>Real Deal Prep Process.</li><li>Finals preparation and presentation.</li><li>Post Finals advancing and closing strategy / execution.</li><li>Coverage and activity requirements (calls, emails, meetings, LinkedIn).</li><li>Salesforce.com reporting and forecasting.</li><li>Consultant/ Advisor relationships.</li><li>Internal business partner leadership and collaboration.</li><li>Efficient hand-offs to Implementation.</li><li>Compliance with WI Finance pricing / risk and policies</li><li>Adherence to FINRA / other sales practice and other reqs.</li><li>FINRA licensing</li></ul><h3>How Your Work Impacts the Organization</h3>You will help Fidelity and WI grow through the acquisition of new clients, assets and multi-product relationships. AEs also help retain existing clients merging with other organizations.<h3>Certifications:</h3>Series 07 - FINRA, Series 63 - FINRA<h3>Category:</h3>SalesFidelity’s hybrid working model blends the best of both onsite and offsite work experiences. Working onsite is important for our business strategy and our culture. We also value the benefits that working offsite offers associates. Most hybrid roles require associates to work onsite every other week (all business days, M-F) in a Fidelity office.

VP, Account Executive- Mid/Large 401K Sales

<h3>Job Description:</h3><h3>Investment Consultant</h3>You joined the financial services industry to make a difference in the lives of your clients. At Fidelity, we have a relentless commitment to our clients. Come join a firm that is a stable industry leader where we focus on the importance of communicating to connect and not just communicating to transact. We empower professional flexibility, growth, and support thus enabling long-term success for you and our clients.<h3>The Purpose of Your Role</h3>Working in our Investor Center, you will develop customized financial plans through a wide range of products and services using your sound judgment, keen knowledge of products, and Fidelity‘s planning tools. Instead of spending your time sourcing new customers, you will engage with existing clients and warm leads, which will allow your focus to remain where it matters most: providing investment solutions and growing relationships with a dedicated local advisor.<h3>The Expertise We’re Looking For</h3><ul><li>Effectively utilizing Fidelity’s guidance tools, you engage in financial planning discussions by presenting solutions and service offerings that best meet client needs</li><li>Leveraging technology, you can prepare for and conduct efficient one-on-one appointments to make the best use of the client’s time, as well as plan for post-appointment follow-up</li><li>Growing relationships through proactive outreach, you seek to understand clients’ goals and objectives and refer them to a wealth management partner based on needs and financial complexity</li><li>Series 7 &amp; 63 licensed; Series 65 or 66 and appropriate state registrations preferred, OR ability to acquire quickly upon hire</li><li>Degree and/or other professional certifications such as a CFP are helpful; if you don’t already have a CFP or degree, our Tuition Reimbursement program can help you obtain one!</li></ul><h3>The Skills You Bring</h3><ul><li>You have a comprehensive understanding of various investment solutions, and can educate customers on the values and differences of each</li><li>Your interpersonal skills and ability to grow relationships are exemplary; you take initiative and exceed expectations</li><li>You have outstanding communication and consultative skills, and you thrive in a fast-paced work environment</li></ul><h3>Our Investments in You</h3>Fidelity’s greatest advantage is our people, and we believe it is important to approach life holistically. We offer a competitive total rewards package, including a stable base salary, to recognize associate achievements. And our benefit programs are designed to help you and your family strike the right balance. We offer training in-branch, regionally, nationally, and virtually to help you with all aspects of your business. You will not fail due to a lack of training or onboarding!<h3>The Value You Deliver</h3>In this role you will work directly with clients to help them make investment decisions that are in their best interest. By effectively navigating Fidelity’s planning and guidance tools, presenting and implementing solutions that best meet the client’s needs, you will have a lasting impact on the client’s financial future. Please note this role requires in-person attendance in the assigned Branch location.<h3>Certifications:</h3>Series 07 - FINRA, Series 63 - FINRA, Series 66 - FINRA<h3>Category:</h3>SalesFidelity’s hybrid working model blends the best of both onsite and offsite work experiences. Working onsite is important for our business strategy and our culture. We also value the benefits that working offsite offers associates. Most hybrid roles require associates to work onsite every other week (all business days, M-F) in a Fidelity office.

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