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Take your career further with McLane! The McLane team is the driving force behind our success. A diverse group of professionals, from Sales and IT to Dispatchers and Mechanics, work together seamlessly to keep our operations running smoothly. Their dedication, expertise, and collaborative spirit are essential to achieving our goals and supporting other teams within the organization. As a member of our team, you'll have the chance to learn from industry leaders, develop your skills, and build lasting connections with colleagues nationwide. The Sr Warehouse Coordinator monitors production and inventory levels. Ensures products are stored in designated areas. Adjusting storage areas and related products according to production requirements. Updates product locations in appropriate systems.Handles complex issues related to warehouse operations and trains fellow teammates as appropriate. Benefits you can count on: <ul><li>Generous benefits that start on your 60th day: medical, dental, and vision insurance, FSA/HSA and company-paid life insurance. </li><li>Earn vacation time, and sick leave accrual from day one and paid holidays after 90 days. </li><li>401(k) Profit Sharing Plan after 90 days. </li><li>Additional benefits: pet insurance, parental leave, employee assistance programs, discount programs, tuition reimbursement program, and more! </li></ul> What you'll do as a Sr Warehouse Coordinator: <ul><li>Monitors production and product availability/location. </li><li>Stores product in designates areas and adjusts storage areas according to production. </li><li>Verifies product inventory reports by comparing warehouse logs and reports. </li><li>Handles more complex issues related to the warehouse operations and productivity. </li><li>Trains fellow teammates as required. </li><li>May also handle Warehouse Time and Labor functions. </li><li>Other duties may be assigned. </li></ul> Qualifications you'll bring as a Sr Warehouse Coordinator: <ul><li>High school diploma or GED. </li><li>4 or more year's experience as a router in the transportation and trucking industry. </li><li>Solid organizational skills and ability to multi-task. </li><li>Ability to resolve complex situations. </li><li>Strong customer service skills. </li><li>Ability to multi-task and handle fast-pace. </li><li>Time and Labor understanding is required. </li><li>This position requires the ability to read, write, and understand English at a level sufficient to perform job-related tasks effectively and safely. This includes understanding work instructions, safety protocols, and communications essential to the role. The requirement is directly related to the nature of the job and ensures compliance with workplace safety and operational standards.</li></ul> Fit the following? We want you here! <ul><li>Teamwork oriented </li><li>Organized </li><li>Problem solver </li><li>Detailed </li></ul> Our roadmap. Our story. We've been forging our path as a leader in the distribution industry since 1894. Building an expansive nationwide network of team members for 130+ years has allowed us to stay agile for our clients across the restaurant, retail, and e-commerce industries. We look to the future and are ready to continue making industry-defining moves by embracing the newest technology into our practices, continuing team member training, and emphasizing our people-centered culture. Candidates may be subject to a background check and drug screen, in accordance with applicable laws. All applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. For our complete EEO and Pay Transparency statement, please visit <a href="https://www.mclaneco.com/legal/employment/" target="_blank">https://www.mclaneco.com/legal/employment/</a>

McLane

Coordinator, Sr Warehouse

Take your career further with McLane! The McLane team is the driving force behind our success. A diverse group of professionals, from Sales and IT to Dispatchers and Mechanics, work together seamlessly to keep our operations running smoothly. Their dedication, expertise, and collaborative spirit are essential to achieving our goals and supporting other teams within the organization. As a member of our team, you'll have the chance to learn from industry leaders, develop your skills, and build lasting connections with colleagues nationwide. The Sr Customer Service Representative is responsible for achieving customer satisfaction with accurate, timely, and consistent information, as well as offering effective solutions to both internal and external customer issues. This position provides reliable communications to customers resulting in strong business relationships. This position also handles more complex customers and situations. In addition, cases will be escalated from other Customer Service Representatives to this position for resolution. Benefits you can count on: <ul><li>Pay rate: $16.00 per hour.</li><li>Generous benefits that start on your 60th day: medical, dental, and vision insurance, FSA/HSA and company-paid life insurance.</li><li>Earn vacation time, and sick leave accrual from day one and paid holidays after 90 days.</li><li>401(k) Profit Sharing Plan after 90 days.</li><li>Additional benefits: pet insurance, parental leave, employee assistance programs, discount programs, tuition reimbursement program, and more!</li></ul> What you'll do as a Sr. Customer Service Representative: <ul><li>Monitor customer reporting; communicate critical issues and handle wider scope of customers and complex customer situations.</li><li>Manage customer requests for assistance, information, and issue resolution. Handle escalated calls from other teammates.</li><li>Provide accurate and consistent responses to customer concerns and questions. Take immediate action to ensure customer needs are met.</li><li>Maintain regular communication with customers and customer service teammates.</li><li>Train teammates on customer service tools and applications.</li><li>Assist manager with written procedures and training of new CSRs.</li><li>Maintain customer files.</li><li>Perform other duties as needed or assigned by supervisor.</li><li>Other duties may be assigned. </li></ul> Qualifications you'll bring as a Sr. Customer Service Representative: <ul><li>High School Diploma or GED. </li><li>4 or more years of McLane customer service experience.</li><li>Ability to type 45 wpm and perform 10-key by touch.</li><li>Excellent verbal and written communication skills, and organization and planning skills.</li><li>Experience with Microsoft office applications and proficient using Excel.</li><li>Ability to prioritize pending tasks in a logical manner.</li><li>Ability to learn quickly, retain information, communicate effectively, and meet deadlines.</li><li>Ability to make autonomous decisions that will benefit both the company and the customer.</li><li>Extensive internal system knowledge, as well as an understanding of overall business structure and customer base. </li><li>This position requires the ability to read, write, and understand English at a level sufficient to perform job-related tasks effectively and safely. This includes understanding work instructions, safety protocols, and communications essential to the role. The requirement is directly related to the nature of the job and ensures compliance with workplace safety and operational standards.</li></ul> Fit the following? We want you here! <ul><li>Teamwork oriented</li><li>Organized</li><li>Problem solver</li><li>Detailed </li></ul> Our roadmap. Our story. We've been forging our path as a leader in the distribution industry since 1894. Building an expansive nationwide network of team members for 130+ years has allowed us to stay agile for our clients across the restaurant, retail, and e-commerce industries. We look to the future and are ready to continue making industry-defining moves by embracing the newest technology into our practices, continuing team member training, and emphasizing our people-centered culture. Candidates may be subject to a background check and drug screen, in accordance with applicable laws. All applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. For our complete EEO and Pay Transparency statement, please visit <a href="https://www.mclaneco.com/legal/employment/" target="_blank">https://www.mclaneco.com/legal/employment/</a>

Representative, Sr Customer Service

McLane teammates, the driving force behind our success, are diverse professionals who work together seamlessly to keep our operations running smoothly. As a teammate, you will pair your dedication, expertise, and collaborative spirit with your fellow teammates to serve America's most beloved brands. McLane leaders think long-term, act with purpose, and inspire high performance. They lead with accountability, communicate clearly, and drive results through collaboration, innovation, and continuous growth. They empower each teammate to learn from industry leaders, develop their skills, and build lasting connections nationwide. The Director of Operations Designate is responsible for establishing and maintaining a smooth operation of the Transportation Department and helps provide 24-hr coverage. Provides general supervision of all transportation drivers and administrative staff. Primary responsibility is to make sure that all Teammates are on the job at the start of the shift or at the scheduled dispatch time. This position involves the planning, directing, and coordination of all delivery and backhaul activities, and must keep product moving smoothly, accurately, and efficiently. Benefits you can count on: <ul><li>Pay rate: $115,000.00 to $123,000.00 per year.</li><li>This role is also eligible to participate in the annual incentive plan with a target incentive of 15% of your base annual salary.</li><li>Day 1 Benefits: medical, dental, and vision insurance, FSA/HSA, and company-paid life insurance </li><li>Paid time off begins day one.</li><li>401(k) Profit Sharing Plan after 90 days.</li><li>Additional benefits: pet insurance, maternity/paternity leave, employee assistance programs, discount programs, tuition reimbursement program, and more!</li></ul> What you'll do as a Director of Operations-Designate: <ul><li>Report any accidents/unsafe conditions to the Senior Transportation Manager and Safety Manager. </li><li>Responsible for compliance and knowledge with Federal Department of Transportation regulations and other safety standards. Maintain fleet in a safe manner in accordance with company and governmental standards. </li><li>Keep all mistakes and waste to a minimum and check to make sure that routes are properly set up. </li><li>Maintain effective and timely scheduling of Transportation Teammates, current week and following week schedules should always be posted with a working copy available by request for the next week. </li><li>Facilitate communication within management team and between the Teammates and management. </li><li>Provide training to maintain an efficient and knowledgeable workforce. </li><li>Enforce company policies and issuance of coaching/disciplinary documentation to Teammates, final written warning and termination will be presented for approval to the Senior Transportation Manager and/or Human Resources Manager. </li><li>Responsible for productivity data including but not limited to unload rates, routes, stops, and pieces; timely scheduling of all routes for "on-time" departures. </li><li>Assist Senior Transportation Manager with research and development of new techniques/procedures to increase efficiency of any transportation operation. </li><li>Other duties may be assigned. </li></ul> Qualifications you'll bring as a Director of Operations-Designate: <ul><li>Have 3+ years of experience in all facets of outbound transportation, preferably in the food service industry. </li><li>Have mainframe computer software knowledge related to record keeping. Preferred experience on AS 400 Mainframe, Excel, Microsoft Word, and Access programs; XATA, TRUCKS or similar programs. </li><li>Be able to write reports, business correspondence, procedure manuals, and inter-company memos/outside correspondence. </li><li>2-3 years of accounting, planning, and analytical and/or reporting experience, in positions with increasing responsibility is preferred. </li><li>Be able to read, analyze, and interpret general business periodicals, professional journals, and technical procedures. </li><li>Understand financial statements and resulting cost implications. </li><li>Knowledge of distribution systems including order routing. </li><li>Bachelor's degree in a related field is preferred. </li><li>Must be able to ascend and descend stairs and inclined surfaces (or something of this nature. They have to climb in and out of the truck on the ramp during route rides). </li><li>This position requires the ability to read, write, and understand English at a level sufficient to perform job-related tasks effectively and safely. This includes understanding work instructions, safety protocols, and communications essential to the role. The requirement is directly related to the nature of the job and ensures compliance with workplace safety and operational standards.</li></ul> Fit the following? We want you here! <ul><li>Teamwork oriented </li><li>Organized </li><li>Problem solver </li><li>Detailed </li></ul> Our roadmap. Our story. We've been forging our path as a leader in the distribution industry since 1894. Building an expansive nationwide network of team members for 130+ years has allowed us to stay agile for our clients across the restaurant, retail, and e-commerce industries. We look to the future and are ready to continue making industry-defining moves by embracing the newest technology into our practices, continuing team member training, and emphasizing our people-centered culture. Candidates may be subject to a background check and drug screen, in accordance with applicable laws. All applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. For our complete EEO and Pay Transparency statement, please visit <a href="https://www.mclaneco.com/legal/employment/" target="_blank">https://www.mclaneco.com/legal/employment/</a>

Director of Operations-Designate

Description - External This position is responsible for Driver dispatch operations in the Transportation Department. McLane promotes earning, learning, and living a great life. We are a team, and we want to work with you. So, here's the details: <ul><li>Generous benefits available on your 60th day: medical, dental, and vision insurance, FSA/HSA and company-paid life insurance. </li><li>Get paid early. Get paid fast. </li><li>401(k) with annual company match.</li><li>Paid holidays, vacation time, educational assistance program, and more!</li></ul> ESSENTIAL FUNCTIONS: <ul><li>Prepare daily records and memos, and maintain filing system for Driver Vehicle Inspection Reports. </li><li>Complete transportation pouches including route manifests, invoices, special customer notifications, maps, and store keys for drivers. </li><li>Develop and update driver and helper dispatch schedule daily. </li><li>Understand DOT hours of service and ensure driver compliance. </li><li>Set up daily tractor/trailer assignment for drivers. </li><li>Verify the roadworthiness of tractors and trailers and keep maintenance records. </li><li>Contact customers to inform them of variances in delivery times. </li><li>Expedite driver manifests and highlight keys. </li><li>Provide timely reports to immediate supervisor as requested. </li><li>This position has additional duties. Special projects may be assigned at the position supervisor's discretion. </li></ul> MINIMUM QUALIFICATIONS &amp; REQUIREMENTS: <ul><li>Have a high school diploma or equivalent. </li><li>At least 2 years of similar work experience is preferred </li><li>Have a solid working knowledge regarding the distribution environment and dispatch issues and procedures. </li><li>Be knowledgeable with PeopleSoft relating to recordkeeping and scheduling for drivers and helpers. </li><li>Proficiency with Microsoft Office programs (Excel, Outlook, Word, Access) is preferred. </li><li>Be able to read maps. </li><li>Candidates may be subject to a background check and drug screen, in accordance with applicable laws.</li></ul> Candidates may be subject to a background check and drug screen, in accordance with applicable laws. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Coordinator, Dispatch

Take your career further with McLane! The McLane team is the driving force behind our success. A diverse group of professionals, from Sales and IT to Dispatchers and Mechanics, work together seamlessly to keep our operations running smoothly. Their dedication, expertise, and collaborative spirit are essential to achieving our goals and supporting other teams within the organization. As a member of our team, you'll have the chance to learn from industry leaders, develop your skills, and build lasting connections with colleagues nationwide. The Dispatch Coordinator position is responsible for Driver dispatch operations in the Transportation Department. Benefits you can count on: <ul><li>Generous benefits that start on your 60th day: medical, dental, and vision insurance, FSA/HSA and company-paid life insurance.</li><li>Earn vacation time, and sick leave accrual from day one and paid holidays after 90 days.</li><li>401(k) Profit Sharing Plan after 90 days.</li><li>Additional benefits: pet insurance, parental leave, employee assistance programs, discount programs, tuition reimbursement program, and more!</li></ul> What you'll do as a Dispatch Coordinator: <ul><li>Prepare daily records and memos and maintain filing system for Driver Vehicle Inspection Reports. </li><li>Complete transportation pouches including route manifests, invoices, special customer notifications, maps and stores keys for drivers. </li><li>Develop and update driver and helper dispatch schedule daily. </li><li>Understand DOT hours of service and ensure driver compliance. </li><li>Set up daily tractor/trailer assignment for drivers. </li><li>Verify roadworthiness and keep maintenance records for tractors and trailers. </li><li>Call customers to inform them of variances in delivery times. </li><li>Expedite driver manifests and highlight keys. </li><li>Provide timely reports to immediate supervisor as requested. </li><li>Possess very strong interpersonal skills and be able to discuss dispatch issues with Driver Specialists, Customers and managers. </li><li>Meet this position's physical demands. </li><li>Other duties may be assigned. </li></ul> Qualifications you'll bring as a Dispatch Coordinator Teammate: <ul><li>High School Diploma. </li><li>Knowledge of mainframe computer software (PeopleSoft) relating to record keeping/scheduling for drivers and helpers. </li><li>Preferred experience in Windows environment and on Excel, Microsoft Word, and Access programs; or similarprograms. </li><li>Have 2 years in similar function (preferred). </li><li>Map reading abilities. </li><li>Understanding of distribution systems. </li><li>Ability to communicate in various methods with different levels. </li><li>Mathematical ability for maintaining schedules. </li><li>Understanding of dispatch issues and procedures. </li><li>This position requires the ability to read, write, and understand English at a level sufficient to perform job-related tasks effectively and safely. This includes understanding work instructions, safety protocols, and communications essential to the role. The requirement is directly related to the nature of the job and ensures compliance with workplace safety and operational standards.</li></ul> Fit the following? We want you here! <ul><li>Safety-focused </li><li>Reliable </li><li>Adaptable </li><li>Dedicated </li></ul> Moving America forward - together. We've been forging our path as a leader in the distribution industry since 1894. Building an expansive nationwide network of team members for 130+ years has allowed us to stay agile for our clients across the restaurant, retail, and e-commerce industries. We look to the future and are ready to continue making industry-defining moves by embracing the newest technology into our practices, continuing team member training, and emphasizing our people-centered culture. Candidates may be subject to a background check and drug screen, in accordance with applicable laws. All applicants will receive consideration for employment without regard to age, race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. For our complete EEO and Pay Transparency statement, please visit <a href="https://www.mclaneco.com/legal/employment/" target="_blank">https://www.mclaneco.com/legal/employment/</a>

Take your career further with McLane! The McLane team is the driving force behind our success. A diverse group of professionals, from Sales and IT to Dispatchers and Mechanics, work together seamlessly to keep our operations running smoothly. Their dedication, expertise, and collaborative spirit are essential to achieving our goals and supporting other teams within the organization. As a member of our team, you'll have the chance to learn from industry leaders, develop your skills, and build lasting connections with colleagues nationwide. The Warehouse Coordinator monitors production and inventory levels. Ensures products are stored in designated areas. Adjusting storage areas and related products according to production requirements. Updates product locations in appropriate systems. Benefits you can count on: <ul><li>Pay rate: $19.50 per hour. </li><li>Generous benefits that start on your 60th day: medical, dental, and vision insurance, FSA/HSA and company-paid life insurance.</li><li>Earn vacation time, and sick leave accrual from day one and paid holidays after 90 days.</li><li>401(k) Profit Sharing Plan after 90 days.</li><li>Additional benefits: pet insurance, parental leave, employee assistance programs, discount programs, tuition reimbursement program, and more! </li></ul> What you'll do as a Warehouse Coordinator: <ul><li>Monitors production and product availability/location.</li><li>Stores product in designated areas and adjusts storage areas according to production.</li><li>Verifies product inventory reports by comparing warehouse logs and reports.</li><li>May also handle Warehouse Time and Labor functions.</li><li>Other duties may be assigned. </li></ul> Qualifications you'll bring as a Warehouse Coordinator: <ul><li>High school diploma or GED.</li><li>2 or more years of experience in a similar position in the transportation and trucking industry.</li><li>Strong organizational skills and communications skills.</li><li>Strong customer service skills.</li><li>Time and Labor experience is preferred. </li><li>This position requires the ability to read, write, and understand English at a level sufficient to perform job-related tasks effectively and safely. This includes understanding work instructions, safety protocols, and communications essential to the role. The requirement is directly related to the nature of the job and ensures compliance with workplace safety and operational standards.</li></ul> Fit the following? We want you here! <ul><li>Teamwork oriented</li><li>Organized</li><li>Problem solver</li><li>Detailed </li></ul> Our roadmap. Our story. We've been forging our path as a leader in the distribution industry since 1894. Building an expansive nationwide network of team members for 130+ years has allowed us to stay agile for our clients across the restaurant, retail, and e-commerce industries. We look to the future and are ready to continue making industry-defining moves by embracing the newest technology into our practices, continuing team member training, and emphasizing our people-centered culture. Candidates may be subject to a background check and drug screen, in accordance with applicable laws. All applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. For our complete EEO and Pay Transparency statement, please visit <a href="https://www.mclaneco.com/legal/employment/" target="_blank">https://www.mclaneco.com/legal/employment/</a>

Coordinator, Warehouse

Start a fulfilling career as a Shipping and Receiving Coordinator! We're a team. Our success is driven by the collective effort of each member in our warehouse, which has set us apart in the industry for 130+ years. We're dedicated to collectively challenging any supply chain problem with top-of-the-line technology and safety measures carried throughout the process. We wouldn't be where we are without our warehouse team. It's why we've built a culture-focused and diverse environment for you that offers opportunities for advancement with industry-leading benefits. As a Shipping and Receiving Coordinator, you will send, inspect and record outgoing products. Work with DC to load packages and check their contents to ensure they match the orders. Benefits you can count on: <ul><li>Generous benefits that start on your 60th day: medical, dental, and vision insurance, FSA/HSA and company-paid life insurance.</li><li>Earn vacation time, and sick leave accrual from day one and paid holidays after 90 days.</li><li>401(k) Profit Sharing Plan after 90 days.</li><li>Additional benefits: pet insurance, parental leave, employee assistance programs, discount programs, tuition reimbursement program, and more! </li></ul> What you'll do as a Shipping and Receiving Coordinator: <ul><li>Sends shipments and creates paperwork for outgoing deliveries.</li><li>Inspects shipments to ensure there are no damages.</li><li>Verifies shipments per order requirements.</li><li>May send shipments outside the US contiguous border.</li><li>Investigates problems and resolves discrepancies.</li><li>Labels shipments prior to loading.</li><li>Trains new teammates in shipping department.</li><li>Other duties may be assigned. </li></ul> Qualifications you'll bring as a Warehouse Teammate: <ul><li>High School Diploma or GED. </li><li>4 or more years' experience in a shipping department.</li><li>2 or more years' experience in a distribution environment.</li><li>Experience shipping outside the US contiguous border is preferred.</li><li>Strong math and documentation abilities. </li><li>This position requires the ability to read, write, and understand English at a level sufficient to perform job-related tasks effectively and safely. This includes understanding work instructions, safety protocols, and communications essential to the role. The requirement is directly related to the nature of the job and ensures compliance with workplace safety and operational standards.</li></ul> Fit the following? We want you here! <ul><li>Organized</li><li>Problem solver</li><li>Teamwork oriented</li><li>Safety conscious</li><li>Detailed </li></ul> Moving America forward - together. We've been forging our path as a leader in the distribution industry since 1894. Building an expansive nationwide network of teammates for 130+ years has allowed us to stay agile for our clients across the restaurant, retail, and e-commerce industries. We look to the future and are ready to continue making industry-defining moves by embracing the newest technology into our practices, continuing team member training, and emphasizing our people-centered culture. Candidates may be subject to a background check and drug screen, in accordance with applicable laws. All applicants will receive consideration for employment without regard to age, race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. For our complete EEO and Pay Transparency statement, please visit <a href="https://www.mclaneco.com/legal/employment/" target="_blank">https://www.mclaneco.com/legal/employment/</a>

Coordinator, Shipping and Receiving

Take your career further with McLane! The McLane team is the driving force behind our success. A diverse group of professionals, from Sales and IT&amp;D to Dispatchers and Mechanics, work together seamlessly to keep our operations running smoothly. Their dedication, expertise, and collaborative spirit are essential to achieving our goals and supporting other teams within the organization. As a member of our team, you'll have the chance to learn from industry leaders, develop your skills, and build lasting connections with colleagues nationwide. Drive the strategic transformation of McLane's IT service management (ITSM) and operations functions. Oversee the modernization of service delivery, observability platforms, and operational excellence across McLane IT&amp;D technology stack. Unify the service and operations teams into a cohesive, agile, and resilient organization. This is a hybrid position which will require the candidate to report and work from the office three days a week. Therefore, interested candidates should be within a 50-minute radius from Temple, TX. Benefits you can count on: <ul><li>Day 1 Benefits: medical, dental, and vision insurance, FSA/HSA, and company-paid life insurance </li><li>Paid time off begins day one.</li><li>401(k) Profit Sharing Plan after 90 days.</li><li>Additional benefits: pet insurance, maternity/paternity leave, employee assistance programs, discount programs, tuition reimbursement program, and more!</li></ul> What you'll do as a Sr IT Service &amp; Operations Management Director: Strategic Leadership &amp; Vision: <ul><li>Define and communicate a clear vision for IT Service and Operations aligned with business goals and digital transformation initiatives.</li><li>Develop and execute a multi-year strategy to modernize operations using AI, automation, and data-driven insights.</li><li>Champion a culture of innovation, accountability, and continuous improvement.</li></ul> Service Management &amp; Observability: <ul><li>Oversee ITSM platform strategy (e.g., ServiceNow, JSM), CMDB architecture, SLA/SLO governance, and incident/problem/change management.</li><li>Drive observability initiatives using tools like Dynatrace, SolarWinds, and Splunk to enable predictive analytics and self-healing capabilities.</li></ul> Operational Excellence: <ul><li>Develop hybrid sourcing models, balancing in-house talent with managed services to deliver a cost-optimized, highly efficient ITSM practice.</li><li>Implement telemetry, runbook automation, and omnichannel support to reduce mean time to detect and repair incidents.</li><li>Establish KPIs and continuous improvement frameworks to enhance service quality and reduce operational disruptions.</li><li>Lead and manage Service Desk, NOC, Field Operations, and Mainframe Operations teams.</li><li>Implement and optimize ITIL processes across Incident, Problem, Change, Request, and Knowledge Management.</li><li>Drive standardization and best practices across all operational domains.</li></ul> Lifecycle Management of End User Devices: <ul><li>Oversee the lifecycle management of end user devices, including laptops, phones, and distribution center devices like handheld printers and selection devices.</li><li>Ensure devices are provisioned in advance, kept updated, and refreshed regularly.</li></ul> AI &amp; Automation Enablement: <ul><li>Deploy AI-powered solutions for incident prediction, self-healing, and intelligent routing.</li><li>Lead automation initiatives across job monitoring, ticket triage, and service provisioning.</li><li>Identify and implement AI-driven solutions to enhance service delivery, reduce manual effort, and improve response times.</li></ul> Performance Management: <ul><li>Define, track, and report on KPIs and metrics across all ITIL domains.</li><li>Establish dashboards and reporting frameworks to monitor service health and operational efficiency.</li><li>Use analytics to identify trends, root causes, and opportunities for optimization.</li></ul> Organizational Design &amp; Talent Development: <ul><li>Build and lead a high-performing team including ITSM analysts, and service desk managers.</li><li>Foster a culture of learning through certifications, training, and career pathing aligned with industry standards.</li></ul> Stakeholder Engagement: <ul><li>Collaborate with cross-functional teams, vendors, and business units to ensure alignment and transparency.</li><li>Communicate performance, risks, and strategic initiatives to executive leadership.</li><li>Perform other duties as assigned.</li></ul> Qualifications you'll bring as a Sr IT Service &amp; Operations Management Director: <ul><li>Bachelor's or Master's degree in Computer Science, Information Technology, or related field.</li><li>10+ years in IT operations, service management, or infrastructure leadership.</li><li>ITIL certification is required.</li><li>Proven experience in ITIL-based environments and managing large-scale service transformations.</li><li>Strong understanding of observability platforms, automation, and cloud infrastructure.</li><li>Excellent leadership, communication, and stakeholder management skills.</li><li>Experience with vendor management, budget planning, and strategic sourcing.</li><li>Experience with tools such as ServiceNow, Jira, Dynatrace, Splunk.</li><li>Experience in designing and implementing hybrid workforce models.</li><li>Knowledge of Zero Trust, NIST frameworks.</li><li>Background in managing hybrid workforce models and outsourced service operations.</li><li>Strong analytical and problem-solving skills, with a proactive, solution-oriented mindset.</li></ul> Working Conditions: <ul><li>Office environment.</li><li>Travel required - up to 10%.</li></ul> Fit the following? We want you here! <ul><li>Teamwork oriented</li><li>Organized</li><li>Problem solver</li><li>Detailed</li></ul> Our roadmap. Our Story. We've been forging our path as a leader in the distribution industry since 1894. Building an expansive nationwide network of team members for 130+ years has allowed us to stay agile for our clients across the restaurant, retail, and e-commerce industries. We look to the future and are ready to continue making industry-defining moves by embracing the newest technology into our practices, continuing team member training, and emphasizing our people-centered culture. Candidates may be subject to a background check and drug screen, in accordance with applicable laws. All applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. For our complete EEO and Pay Transparency statement, please visit <a href="https://www.mclaneco.com/legal/employment/" target="_blank">https://www.mclaneco.com/legal/employment/</a>

Sr IT Service & Operations Management Director

Take your career further with McLane! The McLane team is the driving force behind our success. A diverse group of professionals, from Sales and IT to Dispatchers and Mechanics, work together seamlessly to keep our operations running smoothly. Their dedication, expertise, and collaborative spirit are essential to achieving our goals and supporting other teams within the organization. As a member of our team, you'll have the chance to learn from industry leaders, develop your skills, and build lasting connections with colleagues nationwide. The Transportation Coordinator is responsible for the daily administrative functions in the Transportation department. They ensure that drivers are aware of any changes that may or will occur and provide route change information to customers as needed. Benefits you can count on: <ul><li>Pay rate: $17.50 per hour BOE</li><li>Schedule: Sunday - Thursday, 6:00pm - 2:30am</li><li>Generous benefits that start on your 60th day: medical, dental, and vision insurance, FSA/HSA and company-paid life insurance.</li><li>Earn vacation time, and sick leave accrual from day one and paid holidays after 90 days.</li><li>401(k) Profit Sharing Plan after 90 days.</li><li>Additional benefits: pet insurance, parental leave, employee assistance programs, discount programs, tuition reimbursement program, and more! </li></ul> What you'll do as a Transportation Coordinator: <ul><li>Prepare delivery paperwork for drivers.</li><li>Pull and put away keys.</li><li>Confirm driver on routes.</li><li>Perform DOT file maintenance.</li><li>Process payroll.</li><li>Check in driver and verify paperwork.</li><li>This position has additional responsibilities. Special projects may be assigned at the position supervisor's discretion. </li></ul> Qualifications you'll bring as a Transportation Coordinator Teammate: <ul><li>Have a high school diploma or equivalent. </li><li>At least 2 years of work experience in a similar function is preferred. </li><li>Have good computer skills, including Microsoft products. </li><li>This position requires the ability to read, write, and understand English at a level sufficient to perform job-related tasks effectively and safely. This includes understanding work instructions, safety protocols, and communications essential to the role. The requirement is directly related to the nature of the job and ensures compliance with workplace safety and operational standards.</li></ul> Fit the following? We want you here! <ul><li>Safety-focused </li><li>Reliable </li><li>Adaptable</li><li>Dedicated </li></ul> Moving America forward - together. We've been forging our path as a leader in the distribution industry since 1894. Building an expansive nationwide network of team members for 130+ years has allowed us to stay agile for our clients across the restaurant, retail, and e-commerce industries. We look to the future and are ready to continue making industry-defining moves by embracing the newest technology into our practices, continuing team member training, and emphasizing our people-centered culture. Candidates may be subject to a background check and drug screen, in accordance with applicable laws. All applicants will receive consideration for employment without regard to age, race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. For our complete EEO and Pay Transparency statement, please visit <a href="https://www.mclaneco.com/legal/employment/" target="_blank">https://www.mclaneco.com/legal/employment/</a>

Coordinator, Transportation

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.How will you make an impact in this role?This role is part of the Data Issue Management &amp; Risk Monitoring function within the Finance Data Governance organization and supports the Director, Data Issue Management &amp; Risk Monitoring function.This role will support in establishing and managing a comprehensive process for identifying, tracking, remediating, and monitoring data issues and risks that impact financial integrity, reporting, and regulatory compliance. The ideal candidate will bring deep expertise in data governance, issue and risk management, and a strong background in financial data within a highly regulated environment.Responsibilities:<ul><li>Support in the design and implementation of the Data Issue Management framework, including intake, assessment, classification, prioritization, root cause analysis, remediation, and closure validation.</li><li>Support in the build and the maintenance of a comprehensive process for continuous monitoring of data risks and emerging data issues across key finance datasets/reports.</li><li>Develop risk-based monitoring protocols, including early warning indicators, risk heat maps, and control effectiveness metrics.</li><li>Support in establishing standards and workflows for data issue escalation, ownership assignment, and governance approvals.</li><li>Maintain a centralized inventory of open and historical data issues, ensuring accurate documentation, traceability, and audit readiness.</li><li>Collaborate with various stakeholders to proactively identify systemic data risks and implement preventative controls.</li><li>Support in facilitating governance forums and working groups to track progress, resolve cross-functional blockers, and identify themes across issue types.</li><li>Produce regular reporting and dashboards for senior leadership, risk committees, and regulatory stakeholders, highlighting risk concentrations, issue trends, and remediation effectiveness.</li><li>Coordinate with various compliance teams to align on control requirements and ensure full transparency on material data risks.</li></ul>Minimum Qualifications:<ul><li>8-10 years of experience in data governance, risk management, operational controls, or regulatory reporting in a large financial services institution.</li><li>Strong understanding of data risk, data quality, and issue management frameworks (e.g., COSO, DAMA-DMBOK).</li><li>Experience in designing and operating issue management and data risk monitoring processes across enterprise systems.</li><li>Familiarity with governance and tracking tools (e.g., ServiceNow, Jira, Archer, Collibra, Informatica).</li><li>Proven ability to lead through influence, build consensus, and drive accountability across diverse functions.</li></ul>Preferred Qualifications:<ul><li>Bachelor’s degree in Finance, Business, Information Systems, or related field; advanced degree or certifications (e.g., CDMP, CISA) preferred.</li></ul>Currently, the Company does not have a physical location in the Charlotte, NC metropolitan area and, therefore, if you reside in the Charlotte, NC metropolitan area the role will temporarily be deemed virtual under the Company’s applicable policy (the Amex Flex Policy). We anticipate securing a physical office location in the Charlotte, NC metropolitan area in the future. Once that occurs, you will be notified that your position will be converted to hybrid and you will be required to work in the office in accordance with the applicable Amex Flex Policy (currently under the Amex Flex Policy, hybrid colleagues are required to work from the office a minimum of 3 days per week). You understand and agree that changing your role to hybrid designation and/or requiring you work from the office in accordance with the Company’s applicable Amex Flex Policy will not deem you eligible for separation pay under the Company’s applicable severance pay plans.GuardianSalary Range: $90,000.00 to $165,000.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit ourColleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window:<a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>Employment eligibility to work with American Express in the United States is required as the company will not pursue visa sponsorship for these positions.

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