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USRC's greatest strength in being a leader in the dialysis industry is our ability to recognize and celebrate the differences in our diverse workforce. We strongly believe in recruiting top talent and creating a diverse and inclusive work climate and culture at all levels of our organization. The Clinical Coordinator is responsible for assisting with management and operation of clinic. This position assumes full responsibility for the dialysis clinic in the absence of the Administrator.Growth:<ul><li> Assist with clinical and operational processes to improve patient health and minimize hospitalizations and missed treatments.</li><li> Assist with planning/coordinating patient scheduling to assure timely acceptance of patients and effective staffing levels.</li><li> Demonstrate effective use of supplies and staff labor hours. </li><li> Responsible for updating all logs and ensuring that dialysis run sheets and logs are sent to billing.</li><li> Perform duties as assigned to meet the patient care or operational needs of the clinic.</li></ul>Outcomes:<ul><li> Coordinate the functions of all departments and develop standards and methods of measuring patient care services, including a chronological record of services provided to patients as required by the ESRD Network Coordinating Council and Medicare.</li><li> Work with Administrator to maintain chronological, thorough, and appropriate documentation in the patient record of all treatments, activities, and communication with the patient, physician, and other healthcare professionals.</li><li> Promote quality management program through education and involvement of staff and patients in outcomes as well as overall responsibility to achieve corporate goals for quality.</li><li> Assist with program's target goals for patient outcomes in accordance with quality patient care and Company goals.</li><li> Review all incident reports; make recommendations and take action relative to incidents as appropriate; report at monthly QAPI meeting as delegated by Administrator or Management.</li></ul>Operational Readiness:<ul><li> Knowledge of and remain current with federal, state, local laws and regulations, including health care professionals practice act requirements. </li><li> Work with Administrator to assure clinic is in compliance with all applicable federal, state, and local laws and regulations.</li><li> Assist Administrator with development, implementation and follow up of Corrective Action Plans required for internal and external surveys. </li><li> May assume Charge Nurse's responsibilities as needed.</li><li> May fulfill responsibility of facility Alternate CEO as delegated by Governing Body. </li><li> Conduct and/or participate in both formal and informal meetings with the governing body, Regional Director, Medical Director and the staff as delegated. Assure that appropriate staff meetings, in-service education meetings, and team patient care planning meetings are held monthly as delegated. Assure that Quality Assessment &amp; Performance Improvement Program is current at all times as delegated.</li><li> Establish, maintain, and submit all required records and reports concerning staff, patients, and the operational affairs of the center if delegated by Administrator.</li><li> Continuously monitor to ensure that a safe and sanitary physical environment is maintained throughout the facility; that all equipment is maintained and functions properly; and that adequate and appropriate inventory levels of all supplies are available and used correctly.</li><li> Oversee the maintenance of equipment and supplies to meet current laws and regulations.</li><li> Responds to all emergencies in clinic. Familiar with emergency equipment and all emergency operational procedures.</li><li> Supervise the maintenance of equipment, building areas occupied by the center and other property belonging to the center.</li></ul>Partnerships:<ul><li> Maintain collaborative working relationship with Medical Director and physicians.</li><li> Establish and maintain a positive relationship with all Administrators, area hospitals, agencies, vendors and the community.</li><li> Actively promote GUEST customer service standards; develop effective relationships at all levels of the organization.</li><li> Respond effectively to inquiries or complaints.</li></ul>Staff Development: <ul><li> Ensure all staff meet required qualifications for position held and perform duties within limitations established by and in accordance with company policy/procedures, health care professionals practice acts, applicable state and federal laws and regulations.</li><li> Serves as a resource/subject matter expert for patient needs and concerns, staff education and in-service sessions as necessary.</li><li> Assists with recruitment, training, development, and supervision of all personnel.</li><li> Assists with maintaining effective personnel management and employee relations, including evaluating the performance of all personnel and counseling employees.</li><li> Uphold management goals of corporation by leading staff in team concepts and promoting a team effort.</li><li> Effectively communicate expectations; accept accountability and hold others accountable for performance.</li></ul>

U.S. Renal Care

Dialysis Clinical Coordinator - RN Chronic In-center

Southwest Tennessee Community College is a comprehensive, multicultural, public, open—access college. Southwest has four campuses/centers from which it offers over 100 programs and over 20 technical certificate programs.
We foster student success, transform lives, and increase the educational level of a growing community in Shelby County. Southwest is a Tennessee Board of Regents institution, accredited by the Commission on Colleges of the Southern Association of Colleges and Schools.

We invite you to become a part of the Southwest Team!

Title: Part-Time: Nursing Skills Lab / Simulation Coordinator
Employee Classification:&nbsp;Other
Institution:&nbsp;Southwest Tennessee Community College
Department: Nursing
Campus Location: SWTCC - Multiple Campus Locations
Job Summary
This is a part-time position reporting to the Nursing Department Head. The Nursing Lab/Simulation Coordinator provides coordinating support to faculty and academic support to students specifically in the nursing skills and simulation laboratories. The coordinator will be responsible for assisting with skills/simulation evaluations, providing skills remediation for students, participating in preparation of self-study/annual/other reports, and other duties consistent with this role. 
Job Duties
<ul>
<li>Assist faculty in preparing, developing, implementing and evaluating, evidence-based simulation scenarios.</li>
<li>Coordinates schedule for student access across the curriculum and facilitates remediation of clinical skills.</li>
<li>Tutor students to connect skills acquisition relevant to professional practice</li>
<li>Provide opportunities for students to access and practice skills in clinical lab</li>
<li>Maintain lab equipment and supplies</li>
<li>Maintains internal/external partnerships and promotes positive image of program.</li>
<li>Maintains records of simulations as needed.</li>
<li>Contributes to the function of the department – participates in department management and governance through department committee participation, and functions as part of the team, participates in orientations, pinning, and other areas.</li>
<li>Community Building – help in community events supporting both faculty and students and supports partnership with external entities.</li>
<li>Other duties as directed by the Department Head.</li>
</ul>
Minimum Qualifications
<ul>
<li>Registered Nurse License 
</li>
<li>Professional practice as a registered nurse in clinical setting 
</li>
<li>Knowledge/practice in simulation learning 
</li>
<li>General clinical lab experience and computer skills. 
</li>
<li>Relevant clinical practice within the last 5 years</li>
</ul>
Preferred Qualifications
<ul>
<li>Bachelor’s Degree in Nursing</li>
</ul>
The intent of this job description is to provide a representation of the types of duties and responsibilities that will be required of positions given this title and shall not be construed as a declaration of the total specific duties and responsibilities of any particular position. Employees may be directed to perform job-related tasks other than those specifically presented in this description.
Candidates who are called for an interview must notify Human Resources in writing at least five (5) days in advance of any reasonable accommodation needed prior to the date of the interview.
First consideration will be given to current Southwest Tennessee Community College employees who meet the minimum qualifications for the position.
In order to be considered for the position, the following items must be uploaded:
<ul>
<li>Resume</li>
<li>Cover letter</li>
<li>Unofficial Transcripts</li>
</ul>
A summary of our benefits can be found below:&nbsp;
<a href="https://www.southwest.tn.edu/hr/benefits-overview.php" target="_blank">https://www.southwest.tn.edu/hr/benefits-overview.php</a>
Incomplete applications will not be considered.
The TBR does not discriminate on the basis of race, color, religion, creed, ethnicity, or national origin, sex, disability, age, status as a protected veteran or any other class protected by Federal or State laws and regulations and by Tennessee Board of Regents policies with respect to employment, programs, and activities.&nbsp; 
The following person has been designated to handle inquiries regarding nondiscrimination policies:&nbsp; LeVetta Hudson, Vice President of People &amp; Culture, <a href="mailto:myhr@southwest.tn.edu" target="_blank">myhr@southwest.tn.edu</a>, 737 Union Ave, Memphis, TN 38103, 901-333-5000. <a href="https://tbr.navexone.com/content/dotNet/documents/?app=pt&amp;source=unspecified&amp;docid=272&amp;public=true" target="_blank">See the full non-discrimination policy</a>.

Motlow State Community College


      Part-Time: Nursing Skills Lab / Simulation Coordinator
    

Title:&nbsp;Radiological Technology Clinical Coordinator 9/10 Month Faculty (Fall 2026)
Number of Positions:&nbsp;1
Position #:&nbsp;300890
Type of Appointment:&nbsp;Full-Time Tenure Track
School: School of Sciences and Nursing
Department:&nbsp;Nursing
Required Documents Needed to Upload at Time of Application:
<ul>
<li>Resume</li>
<li>Three professional references (See below)</li>
</ul>
Reference check requirements:

Three (3) professional references, two (2) of which should be former or current supervisors and (1) professional reference.
Personal references (friends, clergy, customers, relatives) are not considered acceptable references.
A professional reference such as a previous or current co-worker may be used as one of the references.

JOB OBJECTIVE: This is a tenure-track position. The overall purpose of this job is to manage the Radiologic Technology program's clinical education component, ensuring compliance with JRCERT Standards and the American Registry of Radiologic Technologists (ARRT).  Duties include coordinating clinical schedules, supervising students and preceptors, evaluating clinical performance, serving as a liaison between the academic institution and clinical sites, contributing to accreditation processes, curriculum development, and student support. The clinical coordinator will also be responsible for course instruction.&nbsp;
ESSENTIAL JOB FUNCTIONS:
<ul>
<li>
65% - Curriculum Maintenance and Development 
<ul>
<li>Teaching at the clinical and lab level.</li>
<li>Ensures the curriculum is current, relevant, and aligned with program standards through clinical placements and appropriate clinical hours for all students. Participates in ad hoc committees as assigned. Suggests scheduling and staffing to ensure clinical/lab coverage.</li>
</ul>
</li>
<li>
15% - Leadership 
<ul>
<li>Represents the program in advisory board meetings, adjunct orientation, and advocates for program-specific needs.</li>
<li>Coordinates adjunct recruitment and hires adjuncts.&nbsp; Evaluates adjuncts and clinical sites each semester per program policy and as needed.&nbsp; Ensures that the Radiologic Technology program complies with hospital regulations and regulatory bodies.</li>
</ul>
</li>
<li>
10% - Assessment 
<ul>
<li>Provides a course report at faculty meetings and, as needed, discusses any assessment adjustments and/or student enrollment numbers. Participates and coordinates assessment directives as assigned. Ensures that the Radiologic Technology program follows affiliates’ and regulatory bodies’ policies and procedures.</li>
</ul>
</li>
<li>
10% - Other duties as assigned.</li>
</ul>
Note: The College reserves the right to change or reassign job duties or combine positions at any time.
NON-ESSENTIAL FUNCTIONS:
<ul>
<li>
Advising
<ul>
<li>Tutoring as needed in learning styles and test-taking strategies</li>
<li>Be available to students by maintaining reasonably convenient office hours.</li>
<li>Post and adhere to required office hours.</li>
<li>Be knowledgeable of the College policies, procedures, and assistance available to students.</li>
<li>Monitor the academic progress of advisees.</li>
<li>Hold conferences with students as needed.</li>
</ul>
</li>
<li>
Faculty Service
<ul>
<li>Serve on committees and task forces as appointed by the President.</li>
<li>Use professional knowledge and skills to contribute to local and professional community activities whenever appropriate.</li>
<li>Attend faculty meetings as scheduled.</li>
<li>Contribute to the advancement of college goals through appropriate individual goals.</li>
</ul>
</li>
<li>
Professional Development (Teaching and Discipline)
<ul>
<li>Participate in professional development.</li>
<li>Other objectives to be agreed upon by faculty members and immediate supervisors in the development of personal, departmental, and divisional objectives.</li>
</ul>
</li>
</ul>
JOB STANDARDS:
<ol>
<li>Graduate of a JRCERT-accredited Radiologic Technology program</li>
<li>Earned a Bachelor’s degree in the discipline and pursue a Master’s degree within 3 years of hire.&nbsp;</li>
<li>Currently registered and in good standing with the American Registry of Radiologic Technologists (ARRT)</li>
<li>One year of experience as an instructor/clinical instructor in a JRCERT-accredited program.&nbsp;</li>
</ol>
CRITICAL SKILLS/EXPERTISE/EXPERIENCE:
<ol>
<li>Minimum of two years of clinical experience.</li>
<li>Strong interpersonal and communication skills, good organizational skills, and capable of handling multiple projects at one time.</li>
<li>To ensure that all faculty are proficient in oral and written English, the following guidelines are to be used during the selection process to evaluate candidates:
<ol>
<li>Ability to speak and write English clearly.</li>
<li>Ability to understand written and spoken English.</li>
</ol>
</li>
<li>Ability to communicate effectively in an academic/healthcare environment (for example, previous successful employment in an academic/healthcare institution.</li>
<li>Commitment to excellence in teaching, lifelong learning, and the community college mission of providing a quality education to a diverse student population.</li>
<li>The ability to maintain an environment of mutual respect among students, colleagues, staff, and administrators.</li>
<li>Evidence of leadership abilities, communication skills, responsibility, and initiative.</li>
<li>Able to engage in the College’s mission, vision, and values.</li>
</ol>
(Part-time work experience is calculated at 50% credit of full-time work experience) 
JOB LOCATION:&nbsp; The primary job location will consist of clinical facilities and institutions utilized by Pellissippi State Community College for Radiologic Technology student experiences and can include all site campuses.&nbsp;
Full-time Employment Benefits:
&nbsp;• Insurance Options Health, dental, vision, life, short/long-term disability, FSA/HSA Wellness Incentive Program, if &nbsp;&nbsp;&nbsp;enrolled in health plan
&nbsp;• Educational Assistance Fee Waiver Spouse/Dependent discounts Audit/Non-Credit Reimbursement Program
• Employee Assistance Program
• Retirement options Tennessee traditional pension plan option (TCRS) 401k with $50 company match/457/403b
• Employee Discount program with over 900+companies
• 13 Paid Holidays/Year Includes paid days off the last week of December
• Sick Leave Bank
• Longevity Pay
• Many opportunities for professional development
Special Instructions to Applicants:&nbsp;To be considered for a position at Pellissippi State, you must create an on-line application. Your skills, abilities, qualifications, and years of experience will be evaluated using only what is recorded on your application. Work experience that is&nbsp;not&nbsp;listed on the application will not be considered towards compensation. Please note: attaching a resume does not substitute for completion of the application form. Part-time work experience is calculated at 50% of full-time experience. Please note: to scan, upload, or attach documents, a computer and scanner are available at the Hardin Valley Campus Educational Resources Center, if needed.
Pellissippi State Community College does not discriminate on the basis of race, color, religion, creed, ethnicity or national origin, sex, sexual orientation, gender identity/expression, pregnancy, disability, age (40+), status as a protected veteran, genetic information, or any other class protected by Federal or State laws and regulations and by Tennessee Board of Regents policies concerning all employment and education programs and activities. View the <a href="https://policies.pstcc.edu/?page_id=20" target="_blank">nondiscrimination policy</a>. For questions or concerns, please contact George Underwood at <a href="mailto:gtunderwood@pstcc.edu" target="_blank">gtunderwood@pstcc.edu</a> or 865-539-7354.
If you have any problems or questions please contact Human Resources at Pellissippi State Community College’s Human Resource Office at 865-694-6607 or by email at&nbsp;<a href="mailto:recruiting@pstcc.edu" target="_blank">recruiting@pstcc.edu</a>.
If you are interested in this position, click on the link to the left to apply.
#mrp


      Radiological Technology Clinical Coordinator 9/10 Month Faculty (Fall 2026)
    

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.Functional Description:Pricing is a key determinant of credit card lending profitability.&nbsp;The incumbent will need to carefully balance credit card loan growth, APR and write-offs to ensure long term profitability through growth in portfolio yield.&nbsp; To succeed in the role, the candidate needs to have a very good blend of analytical skills, process expertise, project management and relationship building.How will you make an impact in this role?As a Senior Analyst, you will:&nbsp;<ul><li>Optimize credit card pricing strategy for existing customers, leverage closed loop data and build comprehensive performance tracking.&nbsp;</li><li>Leverage internal and external data sources and derive insights to come up with innovative business use cases to further pricing strategy.&nbsp;</li><li>Provide thought leadership, and partner with cross-functional teams including Risk, Marketing, Product Lending, Finance, Compliance, and Technologies.</li><li>Publish key MIS and Scorecards.&nbsp;</li><li>Fully support internal and external audits, regulatory reviews, escalations, customer events, etc.</li><li>Enhance operational excellence, understand the impact of various card &amp; lending regulations on pricing practices to ensure compliance excellence.</li></ul>Minimum Qualifications:<ul><li>Advanced Degree in quantitative fields such as Economics, Statistics, Mathematics, Operations Research, Engineering, Computer Science.</li><li>Strong collaborative/interpersonal skills and ability to work in a dynamic, constantly evolving environment with strong attention to detail.</li><li>Project management skills with demonstrated proficiency in leading multiple projects simultaneously.</li><li>Strong analytical skills, intellectual curiosity, and an innovative approach to solving both practical and theoretical business problems.</li></ul>Salary Range: $78,000.00 to $124,750.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.

American Express

Senior Analyst-Risk Management

<h3>Job Description:</h3><h3>Financial Consultant</h3>If you no longer want to spend your time on sourcing new clients and would rather have the time to deepen relationships and create complex financial plans, then join a team that is a stable industry leader. Fidelity provides a business model with an existing client base and institutional feeders of business that is unmatched in the industry. At Fidelity, we empower professional growth, flexibility and support thus enabling long-term success for you and our clients.<h3>The Purpose of Your Role</h3>Working in our Investor Center, you will engage face-to-face with your customers, offering guidance and personalized planning, while helping extend the reach of the firm's brand. We fully support you with an open architecture product platform and top resources in the financial industry, while you nurture relationships with an existing client base.<h3>The Expertise We’re Looking For</h3><ul><li>Previous success in building relationships, uncovering needs and recommending solutions</li><li>FINRA Series 7 &amp; 63 licensed; Series 65 or 66 licensed and appropriate state registrations OR ability to acquire series 65/66 upon hire</li><li>Keen ability to present complex solutions to a knowledgeable client base while building rapport and credibility</li><li>Degree and/or other professional certifications are helpful; if you do not already have a CFP or degree, our Tuition Reimbursement program can help you obtain one</li></ul><h3>The Skills You Bring</h3><ul><li>Ability to thoughtfully introduce your clients to different investment strategies and bring together additional client assets while engaging in positive, client-centered discussions</li><li>Being coachable, collaborative, and curious are your "go to" attributes</li><li>Committed to delivering an outstanding customer experience with a passion for seeing others thrive</li><li>Motivated by results and finding solutions, you take initiative and exceed customer expectations</li><li>Extensive knowledge of investment solutions</li></ul><h3>Our Investments in You</h3>Fidelity’s greatest advantage is our people, and we believe it is important to approach life holistically. We offer a competitive total rewards package, including a stable base salary, to recognize associate achievements. And our benefit programs are designed to help you and your family strike the right balance. We offer training in-branch, regionally, nationally, and virtually to help you with all aspects of your business. You will not fail due to a lack of training or onboarding!<h3>The Value You Deliver</h3><ul><li>Your integrity, insights, interpersonal skills, and meticulous planning allows you to mentor and support your customers as they look to reach their retirement goals</li><li>Supporting our clients by providing comprehensive investment solutions and retirement plans to meet their needs both now and for their future</li><li>Effectively engage clients through personal interactions, reflecting your interpersonal communication and relationship building skills</li><li>You have a steadfast commitment to your clients while making a positive impact in the community</li></ul><h3>Certifications:</h3>Series 07 - FINRA, Series 63 - FINRA, Series 66 - FINRA<h3>Category:</h3>SalesMost roles at Fidelity are Hybrid, requiring associates to work onsite every other week (all business days, M-F) in a Fidelity office. This does not apply to Remote or fully Onsite roles.Please be advised that Fidelity’s business is governed by the provisions of the Securities Exchange Act of 1934, the Investment Advisers Act of 1940, the Investment Company Act of 1940, ERISA, numerous state laws governing securities, investment and retirement-related financial activities and the rules and regulations of numerous self-regulatory organizations, including FINRA, among others. Those laws and regulations may restrict Fidelity from hiring and/or associating with individuals with certain Criminal Histories.

Fidelity Investments

Financial Consultant - Hilton Head, SC

<h3>Job Description:</h3>Team Lead, Advisor ExperienceAre you interested in Philanthropy and collaborating with ultra-high net worth donors and advisory firms? The Team Lead of the Advisor Experience team is responsible for providing an outstanding experience to clients comprised of Donors and Financial Advisors who seek assistance with their charitable giving! Interactions include consulting on a broad range of program offerings and service topics, facilitate philanthropic conversations to understand a donor’s goals, and facilitate solutions for very sophisticated transactions and client issues. The Team Lead assists in leadership responsibilities of the team and day to day management responsibilities as well as optimizes the client experience as it relates to Operations and Service to drive happiness, high quality, and efficiency to build long lasting relationships for years to come. Still interested? Read on.Note: Fidelity is not providing immigration sponsorship for this position<ul><li>The work shift for this role is 9:00 AM – 5:30 PM CST, Monday – Friday. (Flexible start and end times during training period as needed by team are requested)</li></ul>The RoleThe Advisor Experience team is a dedicated group of professionals who provide outstanding service while driving ideal solutions and behavior from ultra-high net worth Donors and Strategic Advisor Firms, the most sophisticated relationships, and highly valued accounts within Fidelity Charitable! As a member of this diverse team, we serve as the single points of contact for Strategic Advisory Firms which represent Billions of dollars in managed DAF Assets! These Donors and Advisory Firms have critical relationships across many parts of the Fidelity Enterprise including, Personal Wealth Management (PWM), Workplace Participant Services (WPS/WI), Stock Plan Services (SPS) and with Fidelity Family Office Services (FFOS). A member of our team optimizes the client experience as it relates to Operations and Service Delivery to drive high satisfaction, quality and efficiency for the donors/advisors and Fidelity Charitable.The Expertise and Skills You Bring <ul><li>Bachelor’s degree is required and a Master’s degree is preferred</li><li>Your proficient verbal and written communication skills required</li><li>Minimum 3 years of customer service experience; In a contact center environment is strongly preferred.</li><li>1 year of direct leadership experience preferred.</li><li>Proven track record of metrics management.</li><li>2 - 3 years Customer Service, Service Operations or UHNW background strongly preferred</li><li>Your very best problem- solving skills with excellent follow through</li><li>Your strong organizational skills, planning and time management</li><li>You can collaborate in a team environment</li><li>You can navigate customer concern remediation</li><li>You can proficiently multi-task in a Windows based environment</li><li>You are proficient in MS products including Word/Excel. Applications used in this role include: FBSI, XTRAC, FDOT, Genesys Telephony, NICE, Salesforce, Zoom, MS Outlook, MS Teams, RepApp, and Xelerate.</li><li>Your flexibility for overtime as requested (especially December – Giving Season).</li></ul>The Value You Deliver<ul><li>Collaborating with internal Charitable business partners to fulfill special handling</li><li>Employing good sound judgment in decision making or problem resolution</li><li>Coordinate with management to implement expedited delivery requests</li><li>Ensure daily work meets accuracy standards and is completed in a timely manner</li><li>Suggest process improvements and system enhancements that will increase efficiency and/or mitigate risk to the organization</li><li>Maintain effective business relationships with Fidelity business partners with whom the position interfaces, including Compliance, Program, Legal, Risk, and Deliveries</li><li>Maintain up-to-date procedures for those functions for which responsible</li><li>Effectively case manage advisor relationships through escalated situations while working across Fidelity cross functionally when applicable</li><li>Prepare team for upcoming service changes / initiatives (org readiness)</li><li>Review calls/emails for journals and wires over $1M for accuracy</li><li>Analyze caller surveys to identify and coach on poor surveys</li><li>Review team metrics daily</li><li>Facilitate Monthly scheduled coaching sessions with team members</li><li>Assist in maintaining call flows</li><li>·Providing outstanding customer service via phones and email communication</li></ul><h3>How Your Work Impacts the Organization</h3>The Fidelity Charitable Gift Fund ('Fidelity Charitable') is a public charity that sponsors the largest national donor-advised fund program. Since 1991, Fidelity Charitable has introduced tens of thousands of donors to the benefits — and increased charitable impact — of using a donor-advised fund to meet their philanthropic goals. Fidelity Charitable is governed by an independent Board of Trustees, which has hired Fidelity Investments as the service provider to the charity.Company Overview Fidelity Investments is a privately held company with a mission to strengthen the financial well-being of our clients. We help people invest and plan for their future. We assist companies and non-profit organizations in delivering benefits to their employees. And we provide institutions and independent advisors with investment and technology solutions to help invest their own clients’ money.Join UsAt Fidelity, you’ll find endless opportunities to build a meaningful career that positively impacts peoples’ lives, including yours. You can take advantage of flexible benefits that support you through every stage of your career, empowering you to thrive at work and at home. Honored with a <a href="https://www.glassdoor.com/Award/Best-Places-to-Work-LST_KQ0,19.htm" target="_blank">Glassdoor Employees’ Choice Award</a>, we have been recognized by our employees as a top 10 Best Place to Work in 2024. And you don’t need a finance background to succeed at Fidelity—we offer a range of opportunities for learning so you can build the career you’ve always imagined.<a href="https://jobs.fidelity.com/locations/#dw" target="_blank">Fidelity’s hybrid working model</a> blends the best of both onsite and offsite work experiences. Having the majority of our associates work onsite is important for our business strategy and our culture. We also value the benefits that working offsite offers associates. Most roles listed as Hybrid will require associates to work onsite all business days of every other week in a Fidelity office. This does not apply to roles listed as Remote or Onsite.At Fidelity, we value honesty, integrity, and the safety of our associates and customers within a heavily regulated industry. Certain roles may require candidates to go through a preliminary credit check during the screening process. Candidates who are presented with a Fidelity offer will need to go through a background investigation, <a href="https://go.fidelity.com/h1vqtc" target="_blank">detailed in this document</a>, and may be asked to provide additional documentation as requested. This investigation includes but is not limited to a criminal, civil litigations and regulatory review, employment, education, and credit review (role dependent). These investigations will account for 7 years or more of history, depending on the role. Where permitted by federal or state law, Fidelity will also conduct a pre-employment drug screen, which will review for the following substances: Amphetamines, THC (marijuana), cocaine, opiates, phencyclidine.We invite you to Find Your Fidelity at <a href="https://jobs.fidelity.com/" target="_blank">fidelitycareers.com</a>.Fidelity Investments is an equal opportunity employer. We believe that the most effective way to attract, develop and retain a diverse workforce is to build an enduring culture of inclusion and belonging.Fidelity will reasonably accommodate applicants with disabilities who need adjustments to participate in the application or interview process. To initiate a request for an accommodation, contact the HR Accommodation Team by sending an email to <a href="mailto:accommodations@fmr.com" target="_blank">accommodations@fmr.com</a>.<h3>Certifications:</h3><h3>Category:</h3>Client ServiceMost roles at Fidelity are Hybrid, requiring associates to work onsite every other week (all business days, M-F) in a Fidelity office. This does not apply to Remote or fully Onsite roles.Please be advised that Fidelity’s business is governed by the provisions of the Securities Exchange Act of 1934, the Investment Advisers Act of 1940, the Investment Company Act of 1940, ERISA, numerous state laws governing securities, investment and retirement-related financial activities and the rules and regulations of numerous self-regulatory organizations, including FINRA, among others. Those laws and regulations may restrict Fidelity from hiring and/or associating with individuals with certain Criminal Histories.

Team Lead, Advisor Experience

Title: Adjunct Instructor – Healthcare Management, Medical Management Concentration (Pool)
POSITION SUMMARY This position is responsible for delivering quality instruction in Healthcare Management, Medical Management Concentration.
ESSENTIAL JOB FUNCTIONS/TYPICAL JOB DUTIES AND RESPONSIBILITIES Teach courses via on-ground, online and hybrid or web-enhanced delivery modes as assigned. Work with course leads and/or program coordinators to ensure consistent and equitable student experiences. Utilize the College’s learning management system to provide course materials to students. Submit updated department syllabus prior to the first day of class. Regularly check College email account and department mailbox. Respond to emails/messages within 48 hours, except on weekends. Complete all required reports, such as attendance, Early Alerts, student progress reports, grade submissions, and administer and return surveys and student outcome assessments by the deadlines. Submit final grades for each semester by the deadline established by the Registrar. Comply with all College and TBR policies and guidelines.
REQUIRED QUALIFICATIONS Bachelor's degree in a healthcare-related field Current industry certification Three years of related industry experience
PREFERRED QUALIFICATIONS Master's degree in Healthcare Administration or Business Administration with a concentration in Healthcare Administration ICD and CPT coding experience Two years’ college level teaching experience
KNOWLEDGE, SKILLS AND ABILITIES Knowledge of and/or experience with a variety of instructional delivery modes, including synchronous and asynchronous online teaching. Ability to communicate effectively and work cooperatively with a diverse student, faculty and staff population. Proficient with Microsoft Office applications.
Rate of Pay: $650.00 - $740.00 per credit hour
Special Instructions to Applicants: Unofficial transcripts are acceptable for the application process. Official transcripts will be required upon hire. Applicants may be subject to a background check.
AVAILABILITY/CLOSING DATE This posting is not a guarantee of an open position. Applications for adjunct pool positions are accepted on a continuous basis and reviewed by the department when openings become available. Postings close annually on October 31st. Interested applicants who wish to maintain an active application within the system must re-apply each year.


      Adjunct Instructor – Healthcare Management, Medical Management Concentration (Pool)
    

Title: Adjunct Instructor – Healthcare Management, Medical Coding Concentration (Pool)
POSITION SUMMARY This position is responsible for delivering quality instruction in an equitable environment.
ESSENTIAL JOB FUNCTIONS/JOB DUTIES AND RESPONSIBILITIES Teach courses via on-ground, online and hybrid or web-enhanced delivery modes as assigned. Work with course leads and/or program coordinators to ensure consistent and equitable student experiences. Utilize the College’s learning management system to provide course materials to students. Submit updated department syllabus prior to the first day of class. Regularly check College email account and department mailbox. Respond to emails/messages within 48 hours, except on weekends. Complete all required reports, such as attendance, Early Alerts, student progress reports, grade submissions, and administer and return surveys and student outcome assessments by the deadlines. Submit final grades for each semester by the deadline established by the Registrar. Comply with all College and TBR policies and guidelines.
REQUIRED QUALIFICATIONS Bachelor's degree in a healthcare-related field
Current coding certification
Three years’ related coding experience
PREFERRED QUALIFICATIONS Master's degree in a healthcare-related field with coding verification
Three years’ related industry experience
College level teaching experience
KNOWLEDGE, SKILLS AND ABILITIES Knowledge of and/or experience with a variety of instructional delivery modes, including synchronous and asynchronous online teaching. Ability to communicate effectively and work cooperatively with a diverse student, faculty and staff population. Proficient with Microsoft Office applications.
Rate of Pay: $650.00 - $740.00 per credit hour
Special Instructions to Applicants: Unofficial transcripts are acceptable for the application process. Official transcripts will be required upon hire. Applicants may be subject to a background check.
AVAILABILITY/CLOSING DATE This posting is not a guarantee of an open position. Applications for adjunct pool positions are accepted on a continuous basis and reviewed by the department when openings become available. Postings close annually on October 31st. Interested applicants who wish to maintain an active application within the system must re-apply each year.


      Adjunct Instructor - Healthcare Management, Medical Coding Concentration (Pool)
    

Title: Adjunct Instructor – Hospitality Management (Pool)
POSITION SUMMARY This position is responsible for delivering quality instruction in Hospitality Management.
ESSENTIAL JOB FUNCTIONS/JOB DUTIES AND RESPONSIBILITIES Teach courses via on-ground, online and hybrid or web-enhanced delivery modes as assigned. Work with course leads and/or program coordinators to ensure consistent and equitable student experiences. Utilize the College’s learning management system to provide course materials to students. Submit updated department syllabus prior to the first day of class. Regularly check College email account and department mailbox. Respond to emails/messages within 48 hours, except on weekends. Complete all required reports, such as attendance, Early Alerts, student progress reports, grade submissions, and administer and return surveys and student outcome assessments by the deadlines. Submit final grades for each semester by the deadline established by the Registrar. Comply with all College and TBR policies and guidelines.
REQUIRED QUALIFICATIONS Master’s degree in Hospitality Management or Master’s degree in Business Administration with a concentration in Hospitality Management
Three years’ related industry experience
PREFERRED QUALIFICATIONS College level teaching experience
KNOWLEDGE, SKILLS AND ABILITIES Knowledge of and/or experience with a variety of instructional delivery modes, including synchronous and asynchronous online teaching. Ability to communicate effectively and work cooperatively with a diverse student, faculty and staff population. Proficient with Microsoft Office applications.
Rate of Pay: $650.00 - $740.00 per credit hour
Special Instructions to Applicants: Unofficial transcripts are acceptable for the application process. Official transcripts will be required upon hire. Applicants may be subject to a background check.
AVAILABILITY/CLOSING DATE This posting is not a guarantee of an open position. Applications for adjunct pool positions are accepted on a continuous basis and reviewed by the department when openings become available. Postings close annually on October 31st. Interested applicants who wish to maintain an active application within the system must re-apply each year.


      Adjunct Instructor - Hospitality Management (Pool)
    

<h3>Job Description:</h3><h3>Planning Consultant</h3>As a Planning Consultant, you will provide a world-class planning experience, uncover opportunities to deepen client relationships through consolidation of assets, referrals, and plan implementations, and develop an engagement strategy that supports each client’s unique planning needs. Through your integrity and adoption of Fidelity’s client commitment standards, we know you will inspire client dedication with the goal of developing lifetime relationships with Fidelity.<h3>The Expertise We’re Looking For</h3><ul><li>FINRA Series 7 &amp; 63 licensed; Series 65 or 66 licensed and appropriate state registrations OR ability to acquire series 65/66 upon hire</li><li>Financial services experience preferably in financial planning</li><li>Degree and/or other professional certifications such as CFP are helpful; if you don’t already have a CFP or degree, our Tuition Reimbursement program can help you obtain one</li></ul><h3>The Purpose of Your Role</h3>The Planning Consultant works alongside Financial Consultants and/or Wealth Planners in a financial planning capacity. Through your knowledge and your ability to build relationships, you will effectively profile, navigate and present the output of our guidance tools, leading to an in-depth discussion around our planning concepts. This will lead you to uncover additional planning opportunities in which you will partner with the adviser to develop further. This partnership will allow the team to further meet the needs of our clients. You will see your impact on the business and have rewarding interactions with clients every single day!<h3>The Skills You Bring</h3><ul><li>Thorough understanding of financial planning concepts to help clients build effective financial plans for them and their families.</li><li>Ability to profile to understand planning needs and identify appropriate solutions</li><li>You have a vested interest in building relationships and being an advocate for clients</li><li>You are motivated toward success, willing to demonstrate ownership, and committed to achieving meaningful goals</li><li>Comfort making outbound telephone calls to further educate clients and find opportunities to add value to the relationship</li></ul><h3>Our Investments in You</h3>Fidelity’s greatest advantage is our people, and we believe it is important to approach life holistically. We offer a competitive total rewards package, including a stable base salary, to recognize associate achievements. And our benefit programs are designed to help you and your family strike the right balance. We offer training in-branch, regionally, nationally, and virtually to help you with all aspects of your business. You will not fail due to a lack of training or onboarding!<h3>The Value You Deliver</h3><ul><li>Conducting joint appointments with clients, focused on consultations through Fidelity’s guidance offering</li><li>Educating and planning with clients to uncover opportunities that will lead to the client’s success</li><li>Creating and maintaining an organized client contact strategy, including engaging business partners, and using tools such as Salesforce</li><li>Building long-lasting, meaningful relationships with clients</li><li>Mentoring and supporting the success of your peers</li></ul>The base salary range for this position is $70,000 - $105,000 per year. Placement in the range will vary based on job responsibilities and scope, geographic location, candidate’s relevant experience, and other factors.Base salary is only part of the total compensation package. Depending on the position and eligibility requirements, the offer package may also include bonus or other variable compensation. We offer a wide range of <a href="https://jobs.fidelity.com/benefits/" target="_blank">benefits</a> to meet your evolving needs and help you live your best life at work and at home. These benefits include comprehensive health care coverage and emotional well-being support, market-leading retirement, generous paid time off and parental leave, charitable giving employee match program, and educational assistance including student loan repayment, tuition reimbursement, and learning resources to develop your career. Note, the application window closes when the position is filled or unposted.Most roles at Fidelity are Hybrid, requiring associates to work onsite every other week (all business days, M-F) in a Fidelity office. This does not apply to Remote or fully Onsite roles.Please be advised that Fidelity’s business is governed by the provisions of the Securities Exchange Act of 1934, the Investment Advisers Act of 1940, the Investment Company Act of 1940, ERISA, numerous state laws governing securities, investment and retirement-related financial activities and the rules and regulations of numerous self-regulatory organizations, including FINRA, among others. Those laws and regulations may restrict Fidelity from hiring and/or associating with individuals with certain Criminal Histories.<h3>Certifications:</h3>Series 07 - FINRA, Series 63 - FINRA, Series 66 - FINRA<h3>Category:</h3>Relationship Management

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