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You Lead the Way. We’ve Got Your Back.With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.Join Team Amex and let's lead the way together.How will you make an impact in this role?The Global Commercial Services (GCS) Product Planning &amp; Portfolio Management team is responsible for ensuring timely and proper technology allocation to deliver our top GCS Product priorities and goals. We do so by managing an iterative and transparent planning model, centralized to support across GCS Product.The team enables the GCS Product to be successful in navigating the Enterprise Tech Planning Process and drives alignment on a consolidated GCS Product Roadmap.&nbsp;&nbsp;To support these efforts, the team partners with numerous stakeholders across product, technology and planning teams to build new products for our customers.&nbsp;&nbsp;We also work closely with Leadership Teams to support strategic decision making for the business.&nbsp;Job Responsibilities:<ul><li>The Senior Manager of GCS Product Planning &amp; Portfolio Management will be responsible for supporting several critical remits of the team. Primary responsibilities will include:</li><li>Support portfolio management by working with numerous stakeholders to identify priority tech demands based on strategic objectives</li><li>Manage intake method for new technology demand, both through annual &amp; iterative planning processes, consulting with colleagues to assess their requests and escalate through leadership forums for prioritization/tradeoffs where needed. Help create and maintain GCS Product backlog throughout the year</li><li>Serve as a subject matter expert on navigating the process to ensure key initiatives get prioritized for tech build and progress with all impacted teams</li><li>Create regular status reporting for Executive Leadership to reflect progress against the GCS Product Roadmap.</li><li>Facilitate roadmap deep-dive sessions as needed to support leadership decision-making</li><li>Lead efforts to improve collaboration and communication between teams, supporting the evolution of our engagement model for partnering with technology teams</li><li>Maintain relationships with counterparts across business units to increase knowledge sharing and encourage the adoption of best practices.</li></ul>Minimum Qualifications:<ul><li>The ideal candidate will have a collaborative “can-do” attitude, an appetite to learn and raise their hand for new opportunities, and a passion for working across teams to drive projects forward.&nbsp;&nbsp;Most importantly, they will possess the following qualifications:</li><li>Comfort with technology and experience with the product development lifecycle.</li><li>Ability to understand business and customer needs and translate into high-level tech scope/requirements</li><li>Working style that is resourceful and adaptable to changing needs in a fast-paced environment</li><li>Exceptional oral and written communication skills to drive process initiatives across the team</li><li>Strong project management skills. High attention to detail</li><li>Demonstrated ability to drive results in a highly matrixed organization, capable of influencing and building internal alignment across lines of business and support groups</li><li>Manage effectively through ambiguity and evolving strategies while maintaining customer focus&nbsp;</li><li>Communicate complex topics clearly across multiple stakeholders, including GCSInvestment Planning, Technologies, Product, Marketing, Servicing, and other enterprise partners</li><li>Bachelor's degree and 5+ years of relevant experience</li></ul>Preferred Qualifications:<ul><li>Digital product development experience</li></ul>Salary Range: $90,000.00 to $165,000.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.

American Express

Senior Manager - Digital Portfolio Management

You Lead the Way. We’ve Got Your Back.With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.Join Team Amex and let's lead the way together.The Cross-Product Experiences team focuses on developing cross-product features and capabilities that streamline experiences across all Global Commercial Services (GCS) products and customer segments. This role will play a critical part in building seamless and intuitive features the right way across experiences and products.&nbsp;Why Join Us?This is an opportunity to drive innovation in cross-product experiences at American Express, shaping the future of seamless, intuitive features that work across all GCS products and segments. If you are passionate about building scalable, reusable solutions that improve efficiency and create seamless customer experiences, this role is for you.As a Senior Manager of Digital Product Management (Inbound Data), you will drive the strategy and execution for Cross Product solutions, ensuring the capabilities support a consistent, seamless, and intuitive experience across all product and customer segments. You will collaborate with engineering, design, and business teams to create cross-product features that enhance interoperability and usability. Your work will directly impact our open banking Inbound Data strategy and capability development, as well other cross product experiences as the team expands.&nbsp;This role is ideal for a strategic and execution-driven product leader who thrives in a cross-functional environment, understands platform thinking, and is passionate about delivering solutions that scale.Key Responsibilities:<ul><li>Lead the development of cross-product features that enhance efficiency and improve customer experiences across all GCS customer segments</li><li>Drive the strategy and define key roles and responsibilities across core inbound data functions</li><li>Drive collaboration with data governance, legal, privacy, compliance, business, engineering, design, and additional cross-functional teams to prioritize and execute key initiatives that meet enterprise needs</li><li>Identify opportunities to enhance existing capabilities to improve scalability and speed to market</li><li>Develop platform solutions that support cross-product functionality, ensuring seamless integration across systems</li><li>Proactively identify inefficiencies in current processes and create strategies to streamline workflows</li><li>Be proficient in documenting business architecture, ensuring clarity in how cross-product capabilities function and integrate across experiences</li><li>Leverage data-driven insights to refine platform capabilities and enhance usability</li><li>Communicate product strategies and updates to senior leadership and key partners</li></ul>Minimum Qualifications:<ul><li>5+ years of experience in product management, platform development, or related roles within financial services or technology</li><li>Proven track record in leading product initiatives from concept to execution, particularly for platform or cross-product capabilities</li><li>Strong ability to collaborate across teams and drive alignment on priorities and execution</li><li>Experience defining and delivering product roadmaps, managing multiple priorities while adapting to evolving business needs</li><li>Strong analytical skills with experience using data to guide decision-making</li><li>Proficiency in documenting business architecture to ensure a clear understanding of platform capabilities and their role in product development</li><li>Familiarity with agile methodologies and product development frameworks</li><li>Bachelor's degree in business, computer science, engineering, or a related field</li></ul>Preferred Qualifications:<ul><li>MBA or equivalent Master's degree</li><li>Experience in developing cross-product capabilities with a focus on improving efficiency and usability across multiple customer segments</li><li>Strong understanding of customer experience, platform scalability, and cross-product feature development</li><li>Ability to align product strategy with business goals and drive meaningful impact</li><li>Experience presenting to senior executives and influencing cross-functional teams</li></ul>Salary Range: $90,000.00 to $165,000.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers/Employees - Click here to view the “Know Your Rights” poster and the&nbsp;Pay Transparency Policy Statement.If the links do not work, please copy and paste the following URLs in a new browser window:&nbsp;<a href="https://www.dol.gov/agencies/ofccp/posters&nbsp;to" target="_blank">https://www.dol.gov/agencies/ofccp/posters&nbsp;to</a> access the three posters.Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.

Senior Manager - Digital Product Management (Inbound Data)

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.How we serve our customers is constantly evolving and is a challenge we gladly accept. Whether you’re finding new ways to prevent identity fraud or enabling customers to start a new business, you can work with one of the most valuable data sets in the world to identify insights and actions that can have a meaningful impact on our customers and our business. And, with opportunities to learn from leaders who have defined the course of our industry, you can grow your career and define your own path. Find your place in risk and analytics on #TeamAmex.The Global Risk &amp; Compliance Organization (GRC) is an independent risk management function, led by the Chief Risk Officer, with the objective of ensuring that American Express operates in a safe, sound, and fully compliant manner with all applicable regulatory expectations. GRC creates and maintains the overall risk management framework, performs independent risk management assessments, and monitors applicable risks. Colleagues at GRC are passionate about our commitment to drive the Company’s goals of growth and progress by creating a culture of risk awareness and proactivity around regulatory matters.The Compliance Risk Management team facilitates and monitors the implementation of effective compliance risk management programs throughout the organization, and oversees risk ownership throughout business units, products, and processes.The objective of Compliance Risk Management Governance team is to develop, oversee and strengthen the organization’s Compliance Risk Management framework to ensure that governance structures, policies, and procedures are robust, effective, and align with regulatory requirements and best practices. The Audit &amp; Regulatory Engagement team will support the Compliance Risk Management internal and external exams and audits, ensure timely closure of findings, educate partners with an examiner and regulator mindset and streamline and enhance the efficiency and effectiveness of Compliance Risk exam management process. Primary Responsibilities:<ul><li>Work directly with the Head of the Compliance Risk Management Program to create a comprehensive program management framework that supports coordination and clear tracking among workstreams, key activities and milestones for the Compliance Risk Management Program team.</li><li>Utilize the framework to establish a clear 3-year compliance plan and roadmap, with emphasis and urgency on year one milestones, in partnership with Compliance Transformation team.</li><li>Collaborate and engage with Compliance Risk Management Program leadership team and key stakeholders, including GCE Executive Office on staffing priorities, operational expense management, and talent planning.</li><li>Track progress against key program milestones and risks including creation of presentation views for executive review.</li><li>Facilitate communication among GRC team and business partners ensuring alignment with organizational objectives.</li><li>Prepare materials for Head of Compliance Risk Management Program to communicate scope change, resourcing, and financial implications to senior management in a clear and timely manner.</li><li>Establish key performance indicators (KPIs) for project success and monitor their achievement.</li><li>Self-starter, maintain positive demeanor and “can do” attitude.</li></ul>Qualification Requirements:<ul><li>Able to track progress within project plans to ensure various stakeholders understand tradeoffs and approval process.</li><li>Project management acumen: attention to detail along with ability to keep the big picture in perspective, both proactive and adaptable, ready, and willing to handle challenges.</li><li>Strong relationship leadership with a track record of positively collaborating, influencing, and extensively coordinating with internal and external partners, including senior leaders.</li><li>Exceptional&nbsp;communication skills to synthesize key messages, prepare materials, and tailor appropriately for the audience. Ability to create decks and materials to communicate at senior levels concisely, clearly, and consistently.</li><li>Superior writing skills.</li><li>Proven ability to manage multiple demands successfully within a matrixed organization.</li><li>Team player comfortable working collaboratively to resolve challenges in a timely manner.</li><li>Understanding of 3 lines of defense model.</li><li>Track record of creating and leading strong cross-functional teams.</li><li>Enjoys solving large and complicated problems.</li><li>5+&nbsp;years of experience with significant project management experience.</li><li>Bachelor’s degree in business, Management, or a related field.</li></ul>Salary Range: $90,000.00 to $165,000.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>*Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.

Manager - Compliance; Transformation Coordinator

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.How we serve our customers is constantly evolving and is a challenge we gladly accept. Whether you’re finding new ways to prevent identity fraud or enabling customers to start a new business, you can work with one of the most valuable data sets in the world to identify insights and actions that can have a meaningful impact on our customers and our business. And, with opportunities to learn from leaders who have defined the course of our industry, you can grow your career and define your own path. Find your place in risk and analytics on #TeamAmex.How will you make an impact in this role?The Enterprise Digital &amp; Data Solutions (EDDS) organization powers the world's best customer experiences and revenue growth through innovative data, digital and marketing products, and solutions. EDDS Portfolio and Program Management team (EPPM) is responsible for leading multi-year strategic programs that cut across multiple product teams as well as accelerating strategic alignment and planning across Enterprise Centers of Excellence (COE) and Technology, to elevate transparency and drive business and customer outcomes.As Manager, Digital Portfolio Management, you will be responsible for managing the Lean Portfolio Management (LPM) process, with a focus on managing enterprise prioritization of capabilities&nbsp;across Amex’s digital channels.&nbsp;You will work with partners across GCS, GCSG, GMNS, GSG, and Enterprise Platforms, to prioritize enterprise initiatives, refine scope, assess business outcomes and feasibility, and develop a strategy to forecast and coordinate product development efforts through launch.You will manage cross-functional stakeholder relationships and work to increase transparency and predictability in capacity and delivery. You will define strategic outcomes with BU decision makers and partner effectively across the Portfolio Management Teams, Customer-Facing Channel Teams, Marketing, Servicing, Enterprise Platforms, and Engineering teams to facilitate portfolio planning, sequence delivery of digital product development, track progress, overcome obstacles, and deliver recommendations to the senior leadership team. The ideal candidate for this role will be a skillful communicator who enjoys a fast-paced environment, puts the customer experience first, operates cross-functionally (with business, product, and technology partners), has a strong aptitude for process innovation, and influences key stakeholders into action – all while maintaining a positive attitude and sense of humor in the face of challenges.This role reports to the Director, Digital Portfolio Management, based in New York.Key Responsibilities:<ul><li>Drive portfolio management activities for the Enterprise</li><li>Lead with a customer first perspective to refine scope of new product launches, card refreshes, lending, banking, payments, account management, credit fraud risk, Membership Rewards, dining, entertainment, and travel initiatives across American Express</li><li>Collaborate across LOBs and COEs to stand-up best in class operating models that optimize flow of product delivery across the complex digital ecosystem</li><li>Partner with Channel &amp; Platform teams to design and maintain robust portfolio-level roadmaps through proper sequencing, coordination, and resolution of blockers/dependencies to ensure timely launch</li><li>Create and deliver executive-level and stakeholder communications for ongoing priorities, including status updates, roadmap, dependencies, pressure points and key decisions requiring alignment</li><li>Drive an improvement in business outcomes and key results by facilitating prioritization and accelerating delivery across the portfolio</li><li>Demonstrate a willingness to continually learn and implement design, product, and technologies solutions within a dynamic and highly matrixed environment</li></ul>Required Skills / Qualifications:<ul><li>Minimum of 3-4 years of professional experience working across product development and engineering teams</li><li>Strong enterprise and customer mindset with a track record of influencing others to embrace change</li><li>Demonstrated ability to self-start, carve opportunities out of white space, and design and implement new processes while operating independently</li><li>Highly skilled in Agile product development methodologies, project management, and an expert in enterprise collaboration tools (Rally, JIRA, Confluence, Clarity, etc.)</li><li>Very strong collaboration skills – ability to build strong partnerships and navigate cross functional teams to deliver on shared objectives</li><li>Superb presentation building skills with ability to “tell a story” in a clear and concise way to various types of audiences</li><li>Proven ability to lead and manage workstreams independently and juggle multiple projects in a rapidly changing environment</li><li>History of high performance and adaptability to adjust to shifting priorities and manage through ambiguity</li><li>Ability to maintain a positive attitude and sense of humor in the face of challenge</li></ul>Salary Range: $90,000.00 to $165,000.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>

Manager-Digital Portfolio Management

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.How we serve our customers is constantly evolving and is a challenge we gladly accept. Whether you’re finding new ways to prevent identity fraud or enabling customers to start a new business, you can work with one of the most valuable data sets in the world to identify insights and actions that can have a meaningful impact on our customers and our business. And, with opportunities to learn from leaders who have defined the course of our industry, you can grow your career and define your own path. Find your place in risk and analytics on #TeamAmex.How will you make an impact in this role?This role will focus on providing support for Market Foundation market migration work within Enterprise Acquisition Products and Platforms (EAPP) following the roles and responsibilities of a Analyst - Product Development. The Market Foundation team is a core part of EAPP, a division of Enterprise Digital and Data Solutions. The Market Foundation Team is responsible for creating world class digital experiences and to drive increased acquisition across the globe. To drive acquisition growth, it is critical that our onboarding journeys are built on flexible, modern platforms that allow for rapid response to regulatory risk or new requirements.As a Product Owner, you will join a team that develops card member acquisition, application, and enablement experience globally, reaching card members across the full spectrum of digital channels including mobile, email, social and web. This group is nimble and creative, with the power to shape our product roadmap. We are a hard-working, fun-loving team that delivers exciting next-generation capabilities for marketing products and benefits to our customers.The Analyst -Product Development in the Market Foundation team is responsible for the development and deployment of E-apply, Third Party Vendors, and Global Onboarding &amp; Orchestration (GO2) Features and User Stories. The successful individual ensures that the Product meets the evolving needs of the enterprise through continual innovation, evaluation, and deployment. Requires strong organizational, technical, and creative problem-solving skills. Requires strong multi-business unit stakeholder management. Must work well in a dynamic, complex environment and under deadline pressures. Coordinates the efforts of a scrum team or a set of scrum teams within a SAFE train (stakeholders, designers, developers and analytics) to deploy the new features across markets and products.The Analyst - Product Development has ultimate responsibility for decision making and prioritization for his backlog working with markets, compliance, marketing, design, and engineering leaders to convert the product vision into a well-managed development roadmap with a set release cycle.The Analyst - Product Development will report to and assist the Manager - Product Development.Responsibilities include the following:<ul><li>Gather requirements from business stakeholders and dependent systems, and distill down to a clear description of what the team needs to build and test (user story)</li><li>Write features/stories, acceptance criteria, and business and process flows for each capability that the train and his scrum teams commit to.</li><li>Participate in and contribute to sessions to design technical solutions.</li><li>Prioritize work, making difficult tradeoffs, and removing roadblocks and answer business and technical questions for their scrum teams.</li><li>Maintain team backlog of stories.</li><li>Develop a test strategy and acceptance criteria for each feature/story.</li><li>Demonstrate a product mindset by identifying ways of meeting users' needs in a scalable and reusable way that makes sense for the long-term viability and health of the E-apply and GO2 platform.</li><li>Demonstrate excellent communication skills with the ability to engage, influence, and inspire a wide range of stakeholders to drive collaboration and alignment. These stakeholders include developers, Quality Assurance engineers, architects, marketing teams from various markets, customer service support teams, other systems product managers/developers/ Quality Assurance engineers.</li><li>Build strong and trusting relationships with stakeholders, managing stakeholder communications, and gathering requirements.</li><li>Develop leadership in the product functional design process based on his knowledge of the E-apply and GO2 systems capabilities and purpose.</li><li>Leverage data about the GO2 system to drive decision making about what is needed in the GO2 platform.</li><li>Detailed knowledge of the GO2 Platform and the complex ecosystem it operates in.</li><li>Understand and leverage the Scaled Agile Framework to advance the goals of his team and his product.</li></ul>Qualifications &amp; Experience:A successful candidate will have:<ul><li>1-3 years in product development and delivery</li><li>A good balance of technical knowledge and business acumen with a proven track record of driving digital innovation and business metrics with a customer-first mindset;</li><li>An established background in launching software or services in partnership with engineering teams and high degree of proficiency in prototyping, iterative development, Scaled Agile Framework and principles;</li><li>Must know how to write features and user stories with acceptance criteria;</li><li>Enthusiasm and passion for great products and services and an ability to articulate product functionality;</li><li>Understanding of the evolving compliance and regulatory requirements and environment and how to incorporate technology, infrastructure and security requirements into the product design;</li><li>Excellent communication skills with the ability to engage, influence, and inspire partners to drive collaboration and alignment;</li><li>High degree of organization, individual initiative and personal accountability;</li><li>An ability to solve complex problems and a highly analytical approach;</li><li>Experience with platform modernization, API’s and data mapping a plus;</li><li>CS degree related technical field is ideal.</li></ul>Salary Range: $60,000.00 to $110,000.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>

Associate-Digital Product Management

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.Joining Amex Tech means discovering and shaping your contribution to something big. Here, you can work alongside talented tech teams and build a unique career with the Powerful Backing of American Express. With a range of opportunities to work with the latest technologies, and a commitment to back the broader engineering community through open source, our mission is to power your success. Because Amex Tech is powered by our technology, our culture, and our colleagues.Exam and Findings Management Manager – TechnologyThe Manager&nbsp;of Technology Exam and Findings Management&nbsp;will be responsible for managing&nbsp;Technology owned or impacted exams, audits, and reviews, and&nbsp;supporting the tracking of open findings, Management Action Plans (MAP), Matters Requiring Attention (MRA), and other regulatory or audit actions across Technology. The successful candidate will collaborate across lines of defense and organizations to manage, track, and report on open actions from audits, reviews, and/or exams to various stakeholders as well as provide consultative services on drafting MSIFs and findings remediation plans in collaboration with Technology SMEs. This position will report into the&nbsp;Director of Technology Exam and Findings Management of the Regional Information Security and Tech Supervisory Engagement team within the Technology Risk &amp; Information Security (TRIS) organization.Key responsibilities include:<ul><li>Manage American Express regulatory engagements, internal compliance audits, and external assessments for Technology programs, processes, and procedures</li><li>Respond to audit and examination requirements from both internal auditors and external examiners.</li><li>Understand and be able to develop, implement, and follow-through on the lifecycle components of an MRA.</li><li>Collaborate with Internal Audit Group, and 2nd&nbsp;line of defense partners to align data for reporting.</li><li>Track and report status of open findings, MAPs, MRAs for Technology across the three lines of business.&nbsp;&nbsp;</li><li>Provide understanding of results, findings, action plans, etc. to include plan activities, actions of coordination, priorities, steps, process, and timeline for monitoring.</li><li>Create and maintain an accurate flow of audit and exam information including schedules, results, and statuses.</li></ul>Minimum Qualifications:<ul><li>5+ years of Information Security or Technology Risk Management leadership experience.</li><li>Bachelor’s degree.</li><li>Experience working with Regulators and in complex regulated businesses.</li><li>Experience developing and reporting on project metrics to provide for various levels of an organization.</li><li>Leadership and team-building skills, with a consistent track record for successful delivery of projects.</li><li>Understanding of information security regulatory landscape.</li></ul>Preferred Qualifications:<ul><li>Security and risk certifications (risk and regulatory – CISA, CISM, CRISC)</li><li>Strong in risk management. Ability to link threats to risk tolerance and control effectiveness measurements.</li><li>Strong writing skills: the ability to frame messages for specific audiences and communicate information about complex issues to collaborators in a clear and easy to understand way.</li><li>Experience in information security disciplines with emphasis on vulnerability management, data protection, infrastructure security, application security, identity and access, incident management and data analytics.</li><li>Experience as an auditor in 2nd, 3rd, or regulatory spaces.</li><li>Experience working with a diverse audience, under tight deadlines, and negotiate successful outcomes to challenging problems.</li><li>Ability to work cross-functionally with Technology and Security teams.</li></ul>Salary Range: $110,000.00 to $190,000.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>Employment eligibility to work with American Express in the United States is required as the company will not pursue visa sponsorship for these positions.

Information Security Manager - Technology Exam and Findings Management

You Lead the Way. We’ve Got Your Back.With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.Join Team Amex and let's lead the way together.As part of our diverse tech team, you can architect, code and ship software that makes us an essential part of our customers’ digital lives.Here, you can work alongside talented engineers in an open, supportive, inclusive environment where your voice is valued, and you make your own decisions on what tech to use to solve challenging problems.American Express offers a range of opportunities to work with the latest technologies and encourages you to back the broader engineering community through open source.And because we understand the importance of keeping your skills fresh and relevant, we give you dedicated time to invest in your professional development.Find your place in technology on #TeamAmex. How will you make an impact in this role?Responsible for leading CMDB integration, data quality, and discovery from various data sources, improving CMDB health and collaborate across multiple organizations.<ul><li>Analyze, Design and Test public and private cloud data to CMDB integration, ingestion and develop data quality metrics with PowerBI, SQL and Python.</li><li>Identify integration errors using import sets and transformation logic built into ETL in ServiceNow.</li><li>Analyze ServiceNow ETL code to troubleshoot data integration issues.</li><li>Translate ITSM CMDB Integration product roadmap into well-defined product requirements/user stories and acceptance test criteria.&nbsp;</li><li>Define identity rules, dependencies, and relationship between various data elements in ServiceNow to be able to consume external data.</li><li>Define API/JSON requirements to external teams, to be able to interpret and consume into ServiceNow.</li><li>Troubleshoot various type of Configuration Items (ex: Server, Network, Storage and EUC) data issues and identify remediation strategy.</li><li>Work with customers, key partners, and colleagues to define and enhance user experience around the CMDB</li><li>Own and maintain internal documentation and procedures.</li><li>Build CMDB integration product roadmap leveraging industry trends and market standards</li><li>Prioritize and maintain the sprint backlog consistent with the product roadmap and perform story elaboration with the implementation team</li><li>Coordinate with development, Quality Assurance, customers, and release team for Sprints/Program Increment (PI) planning.</li><li>Enable cross-functional collaboration with relevant teams within the product scope</li></ul>Minimum Qualifications<ul><li>2-4 years of experience IT asset management and or configuration management/CMDB</li><li>Demonstrated ability to build and maintain a CMDB program for large, compliant organizations</li><li>Work experience with the ServiceNow platform is preferred</li><li>Knowledge and experience managing a multi-source CMDB</li><li>Excellent verbal and communication skills with the ability to present complex, sensitive issues</li><li>Experience with rapid and iterative software development methodologies</li><li>Background or certification in IT service management frameworks (ITIL) or ServiceNow preferred</li><li>IAITAM (CSAM, CITAM) or equivalent certification is preferred.</li></ul>Salary Range: $85,000.00 to $150,000.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>Employment eligibility to work with American Express in the United States is required as the company will not pursue visa sponsorship for these positions.

Data Engineer - Configuration Management Database

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.How we serve our customers is constantly evolving and is a challenge we gladly accept. Whether you’re finding new ways to prevent identity fraud or enabling customers to start a new business, you can work with one of the most valuable data sets in the world to identify insights and actions that can have a meaningful impact on our customers and our business. And, with opportunities to learn from leaders who have defined the course of our industry, you can grow your career and define your own path. Find your place in risk and analytics on #TeamAmex.IntroductionThe Global Risk &amp; Compliance (GRC) Organization is an independent risk management function, led by the Chief Risk Officer, with the objective of ensuring that American Express operates in a safe, sound, and fully compliant manner with all applicable regulatory expectations. Global Risk &amp; Compliance creates and maintains the overall risk management framework, performs independent risk management assessments, and monitors applicable risks.&nbsp;&nbsp;Colleagues in Global Risk &amp; Compliance are passionate about our commitment to drive the Company’s goals of growth and progress by creating a culture of risk awareness and proactivity around regulatory matters.&nbsp;We are seeking a dynamic and visionary Program Management leader to join the GRC Products and Capabilities team in GRC. The GRC Platforms and Capabilities is responsible for the strategy, design and implementation of large-scale platforms and associated centers of excellence to empower risk management teams in GRC and the Company to effectively manage risk. Several of these projects are categorized as Big Bets and are pivotal to the Company's success. They represent significant opportunities for growth and innovation.Role and Responsibilities:&nbsp;The successful candidate will drive the programs including Enterprise Top initiatives through the following centralized activities:<ul><li>Lead program and project planning along with key stakeholders.</li><li>Work extensively with workstream owners to brainstorm solutions and to coordinate deliverables of end-to-end requirements</li><li>Provide thought leadership by understanding synergies and dependencies across cross functional workstreams and connections with other transformation initiatives or existing AXP processes</li><li>Develop meaningful relationships across the enterprise to drive progress against milestones and ensure roadblocks are escalated quickly for resolution</li><li>Anticipate and Identify risks and issues related to projects and programs and guide the team and stakeholders with mitigation actions</li><li>Prepare executive level program office communications at a cadence necessary to keep all stakeholders apprised and provide opportunities to make timely decisions to advance our progress</li><li>Run the Lean Portfolio Management (LPM) function for GRC</li><li>Manage forecasting process for significant investment budget, including performance tracking and optimization</li><li>Manage financial management and tracking of large budgets. </li><li>Optimize PMO resources across the various workstreams</li><li>Grow and develop team of strong performers</li></ul>Skills and Qualifications:<ul><li>7+ years experience in program management and PMO functions including partnering with multi-stakeholder teams including Business and Process leaders, Technology, Finance etc.&nbsp;</li><li>Experience in leading large teams of program managers or project managers </li><li>Aptitude for building new technology products. </li><li>Demonstrated leadership with a track record of positively collaborating, influencing, and extensively coordinating with internal and external partners, including senior leaders. Proven ability to influence across teams outside of direct reporting line</li><li>Superb communication skills to synthesize key messages, prepare impactful materials, and tailor appropriately for the audience. Must be able to convey messages by telling a story, both, upwards and downwards. </li><li>Excellent financial and analytical skills and strong understanding of Amex business processes, planning and forecasting processes</li><li>Ability to operate with an agile mindset; comfortable with white space and ambiguity.&nbsp;&nbsp;</li><li>Exceptional organizational skills; Project Management and Process Transformation skills with demonstrated ability to lead large scale transformation initiatives</li><li>Deep experience communicating with and presenting to senior level audiences</li><li>Ability to attract and grow high potential talent</li><li>Experience in Risk Management related processes and systems is a plus</li><li>Understanding of Regulatory and Compliance landscape, operational processes, and interdependencies in American Express is a plus</li><li>Experience working with American Express Business or Technology PMO functions is a plus.</li></ul>Salary Range: $150,000.00 to $225,000.00 annually + bonus + equity (if applicable) + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>*Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.

Director - Digital Product Management; Project Management Office (PMO), Products and Capabilities

You Lead the Way. We’ve Got Your Back.With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.Join Team Amex and let's lead the way together.The Consumer New Product Development team is responsible for leading large, cross-functional teams to drive new products, benefits, and capabilities from conceptualization to market launch. We are a highly motivated and collaborative team, looking for a leader with vision who has proven product development skills, relentless customer focus and the ability to thrive in a fast-paced environment.Key Responsibilities:&nbsp;<ul><li>Drive vision and development of new marketing capabilities and revenue driving treatments based on an intimate knowledge of the customer, business and technology</li><li>Critical participant in concept development and end-to-end customer experience design</li><li>Integrate customer research, usability studies and market analysis into actionable product requirements</li><li>Understand business goals and customer needs, and identify creative ways to leverage capabilities and develop new solutions to meet those needs</li><li>Lead Consumer-wide critical initiatives to drive business results, improve customer experiences, and increase agility in product development</li><li>Support technology prioritizing and planning process</li><li>Work closely with capabilities planning team to drive alignment towards a consolidated US Consumer Capabilities roadmap</li><li>Drive products through development, testing and launch, advocating to achieve the best outcomes</li><li>Write and prioritize features for new products and product enhancements, balancing the needs of customers and collaborators</li><li>Collaborate and negotiate with several internal partners, such as Marketing, Risk, Legal, Compliance, Technology, Web, Mobile and more to define and pivot product needs</li></ul>Required Skills/Qualifications:&nbsp;<ul><li>Deeply inquisitive, enjoys creative problem solving, has a strong attention to details and a can-do attitude and enjoys working at the intersection of tech and business.</li><li>You are solution-oriented, results-driven, and show up with passion and enthusiasm.</li><li>Comfortable working in an innovative and fast-paced environment and can simultaneously drive multiple projects– you are a self-starter, organized, appreciate the details, and hold yourself accountable for delivery.</li><li>Strong end-user focus and understanding of customer empathy.</li><li>You make sound decisions, even in the absence of complete information. You rely on a mixture of analysis, wisdom, experience, and judgment when making decisions using appropriate decision-making criteria and principles.</li><li>Curious with an Enterprise mentality – you connect the dots and you ask impactful questions. You are not consensus-driven; you thoughtfully, respectfully, and confidently challenge ideas you disagree with.</li><li>You have a positive attitude and maintain a sense of humor in the face of challenges and/or setbacks</li><li>Bachelor’s Degree plus 3-5 years’ experience in product development or related function</li><li>Prior experience in lending, financial services or hi-tech domains preferred</li><li>Experience working with partners to ideate and define business features in Rally or a similar tool; prioritizing features based on business / customer value and feasibility, conducting product owner test validations</li><li>Ability to manage technical, regulatory as well as communication complexity in large multi-workstream initiatives</li><li>Demonstrated strategic thought leadership to develop and iterate the product roadmap and backlog</li><li>Excellent communication skills with ability to engage and influence partners and senior leaders</li><li>Previous experience in an Agile or Scaled Agile Product Development environment and on global products highly desired</li></ul>Salary Range: $90,000.00 to $165,000.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.

Senior Manager-Digital Product Management

American Express Company seeks Senior Managers, Risk Management to design and execute business strategies and risk management solutions, leveraging bureau commercial or consumer data. Drive the analysis of and analyze structured and unstructured data, and translate data using statistical, financial, machine learning, or business intelligence techniques. Partner with technology and other groups on integration and implementation of risk management policies and business strategies. Identify and evaluate new data sources (regulated and non-regulated) that could add incremental profitability to American Express’s products/services. Promote the usage of industry and internal best practices and incorporate regulatory feedback as needed to drive continuous improvement in risk management methodologies and documentation.Position requires a Master's degree in Finance, Statistics, Mathematics, Econometrics, Business Administration, Operations Research, Engineering, Computer Science, or a related field, and 2 years of experience with risk analysis. Experience must include 1 year of experience with each of the following: financial modeling and statistical modeling techniques, including econometrics, regression, cluster analysis, segmentation, and data and text mining; analysis of large datasets; translating complex analyses for technical and non-technical audiences; transforming large amounts of unstructured data; lending strategies, processes, and capabilities; and decision tree, time-series modeling, conducting stress testing, Basel, CCAR, Teradata, score techniques, MS Excel for spreadsheet modeling and reporting, and benchmark reporting. Telecommuting is available up to 2 days per week.Job Location:&nbsp; New York, NY&nbsp;Salary Range: $111,966.00 - $165,000.00 annuallyWe back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our&nbsp;Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.&nbsp; American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.US Job Seekers - Click to view the Know Your Rights&nbsp;poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window:&nbsp;<a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>.The above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider a number of job-related factors, including experience and location.#LI-DNI

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