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<h3>Job Description:</h3>Client Service ManagerNote: Fidelity is not providing immigration sponsorship for this positionThe RoleFidelity Private Shares is looking for an energetic, engaging individual to join our client services team as a Client Service Manager. In this role, you will deliver exceptional assistance to our customers with the highest level of quality in both product knowledge and communication skills. The primary responsibility of this role is supporting users of the Fidelity Private Shares (FPS) platform—through inbound support tickets, our self-help library, and other educational materials. Primary responsibilities include:<ul><li>Engage with customers to resolve issues that come through as support tickets to our team</li><li>Partner with Customer Success, Sales, Product and Engineering to diagnose and solve problems</li><li>Craft well written, tailored communications to help customers resolve their issues</li><li>Serve as a trusted advisor with an open, caring and approachable style of working</li><li>Manage multiple competing priorities to achieve results for every customer</li><li>Collaborate with cross-functional teams to identify and implement product and process improvements that enhance the client experience.</li><li>Meet Key Metrics – Achieve KPIs focused on time to respond, number of touches, CSAT, etc.</li></ul>The Expertise and Skills You Bring<ul><li>Candidates should have 3-5 years of experience supporting customers in a B2B SaaS company. No legal or technical experience is required, although familiarity with the subject matter or equity management platforms is preferred.</li><li>Excellent verbal and written communication skills and comfort with client communication is essential</li><li>Passionate about creative problem solving for customers and end users</li><li>Self-motivated, eager to learn and thrive in a collaborative environment</li><li>Customer obsessed and passionate about providing the best support to customers who are scaling their businesses </li><li>Familiarity with Zendesk, Hubspot Service Hub or a similar ticket tracking product.</li></ul>The TeamFidelity is a leader in the equity administration space. We enable builders and operators from start-ups to fortune 500 companies to seamlessly manage their equity and empower their workforce through Fidelity’s robust financial wellness offerings. Our client services team is known among our competitors for providing exceptional customer service. We are a small, collaborative team who thrive on teamwork, open communication, positivity, and going above and beyond in service of our customers.The base salary range for this position is $66,000-125,000 USD per year. Placement in the range will vary based on job responsibilities and scope, geographic location, candidate’s relevant experience, and other factors.Base salary is only part of the total compensation package. Depending on the position and eligibility requirements, the offer package may also include bonus or other variable compensation. We offer a wide range of <a href="https://jobs.fidelity.com/benefits/" target="_blank">benefits</a> to meet your evolving needs and help you live your best life at work and at home. These benefits include comprehensive health care coverage and emotional well-being support, market-leading retirement, generous paid time off and parental leave, charitable giving employee match program, and educational assistance including student loan repayment, tuition reimbursement, and learning resources to develop your career. Note, the application window closes when the position is filled or unposted.Please be advised that Fidelity’s business is governed by the provisions of the Securities Exchange Act of 1934, the Investment Advisers Act of 1940, the Investment Company Act of 1940, ERISA, numerous state laws governing securities, investment and retirement-related financial activities and the rules and regulations of numerous self-regulatory organizations, including FINRA, among others. Those laws and regulations may restrict Fidelity from hiring and/or associating with individuals with certain Criminal Histories.Most roles at Fidelity are Hybrid, requiring associates to work onsite every other week (all business days, M-F) in a Fidelity office. This does not apply to Remote or fully Onsite roles.<h3>Certifications:</h3><h3>Category:</h3>Client Service

Fidelity Investments

Client Service Manager

Job Description:ABOUT THE POSITIONThe Chicago School is hiring an Academic Coordinator as part of the Academic Operations team of the Illinois College of Osteopathic Medicine (IllinoisCOM).&nbsp; Reporting to the Director of Academic Operations, the Academic Coordinatorwill collaborate closely with faculty, administrators, and COM stakeholders tobuild and administerassessments.This position is in-person at The Chicago Campus with limited opportunities for remote work. The anticipated hire date for this position is January 1, 2026.&nbsp;ABOUT THE UNIVERSITYThe Chicago School educates the next generation of change-makers in innovative theory and culturally competent practice to strengthen the integrated health of individuals, organizations, and communities. We enroll over 6,000 students across 40+ academic programs culminating in a bachelor's, master's, or doctoral degree or a professional certificate, and our unique approach to impact-focused education has made us a leading nonprofit university for over 40 years.  As an employee at The Chicago School, you can become a member of a university community committed to true inclusion and equity. At The Chicago School, we celebrate individuals of all backgrounds and identities for who they are and what they can contribute. We take pride in hiring and retaining the most dynamic, talented, and passionate professionals who will help us continue to innovate for decades to come.  The University is building IllinoisCOM, anticipated to open for its first class of students in summer 2026 with a Mission to train exceptional physicians to leverage the interconnection of physical and mental health to provide compassionate, patient-centered care of the highest quality.  PRINCIPAL DUTIES:Academic Support<ul><li>Assistfaculty with preparation and posting of course materials</li></ul><ul><li>Coordinate course activities through tracking of deadlines, scheduling of rooms, assignment of students, and faculty support</li></ul><ul><li>Assistin tracking attendance records for students to ensure they are meeting course requirements</li></ul><ul><li>Coordinate pre/post course and department/program/committee meetings as assigned to include agenda preparation and ensuring action items are met</li></ul><ul><li>Support the integration of Canvas, Acuity and other platforms used in the curriculum.</li></ul><ul><li>Provide support for the faculty and Course directors within Canvas, ensuring all materials are uploaded correctly and in a timely manner.</li></ul>Assessment&nbsp;Support<ul><li>Support faculty in developing high-quality exam items aligned with learningobjectivesand standardsasdeterminedby national licensure exams</li></ul><ul><li>Coordinate the construction, review, and finalization of exams with course directors</li></ul><ul><li>Manage the logistical details for both in-person and online assessments, ensuring a smooth testing process for students</li></ul><ul><li>Implement best practices in assessment security and integrity</li></ul><ul><li>Coordinate efforts tomaintainasecure item bank withappropriate metadataand performance statistics</li></ul><ul><li>As part of the COM OperationsTeam, supportthe schedulingand make-upsof assessments&nbsp;</li></ul>StudentAcademicSuccess&nbsp;<ul><li>Facilitate data collection and reporting to support early intervention systems and student self-evaluation</li></ul><ul><li>Generateoutcomesreports to informthedevelopment ofacademic developmentplans</li></ul><ul><li>Provide support duringCOMfaculty training&nbsp;</li></ul><ul><li>Effectively communicateassessment results and performance trends tofaculty</li></ul><ul><li>As assigned,monitorprogress of students in remediation programs through targeted assessments</li></ul>BASIC QUALIFICATIONS<ul><li>Abachelor'sdegree or equivalent experience in asimilarsupport role in education,healthor a related discipline</li></ul><ul><li>Strong data analysis and interpretation skills</li></ul><ul><li>Excellent written and oral communication skills</li></ul><ul><li>Ability to work effectively with faculty on assessment development</li></ul><ul><li>Ability to communicate with faculty and staff of all levels.</li></ul>IDEALQUALIFICATIONS<ul><li>Experience developing and administering examinations in higher education</li></ul><ul><li>Experience in medical education assessment or health professions testing</li></ul><ul><li>Familiarity with COCA accreditation standards related to student assessment</li></ul><ul><li>Experience with exam software platforms andother related question banks</li></ul><ul><li>Experience with secure testing procedures and exam integrity protocols</li></ul><ul><li>Understanding of competency-based assessment in medical education</li></ul>POSITION DETAILS <ul><li>This opportunity is budgeted at $23.08 - 28.21 hourly (equivalent to $45,000 - $55,000 annually) base compensation. Additional compensation factors may impact total compensation.&nbsp;</li></ul><ul><li>Candidates must be authorized to work in the United States.</li></ul>Compensation &amp; BenefitsThis opportunity is budgeted at $23.08 - 28.21 hourly base compensation. Additional compensation factors may impact total compensation. To learn more about our competitive benefits and additional rewards, including generous paid time-off, medical and dental insurance coverage, life and disability insurance, retirement plan with employer contribution, multiple flexible spending accounts, tuition reimbursement, click the link below.<a href="https://www.thechicagoschool.edu/career-opportunities/" target="_blank">https://www.thechicagoschool.edu/career-opportunities/</a>The Chicago School is an Equal Opportunity Employer.Please note: For the protection of faculty, staff, students, and all who enter our facilities, The Chicago School strongly recommends that all employees are fully vaccinated for COVID-19 per CDC guidance.

The Chicago School of Professional Psychology

Academic Coordinator - IllinoisCOM

Working with Us Challenging. Meaningful. Life-changing. Those aren’t words that are usually associated with a job. But working at Bristol Myers Squibb is anything but usual. Here, uniquely interesting work happens every day, in every department. From optimizing a production line to the latest breakthroughs in cell therapy, this is work that transforms the lives of patients, and the careers of those who do it. You’ll get the chance to grow and thrive through opportunities uncommon in scale and scope, alongside high-achieving teams. Take your career farther than you thought possible.Bristol Myers Squibb recognizes the importance of balance and flexibility in our work environment. We offer a wide variety of competitive benefits, services and programs that provide our employees with the resources to pursue their goals, both at work and in their personal lives. Read more: careers.bms.com/working-with-us.As part of BMS global supply chain management, the Cell Therapy Product Data Management (CT PDM) team works to establish and manage those processes and procedures which identify, integrate, and align key product data across all cell therapy sites and systems in support of commercial and clinical GNSP operations.&nbsp;The Senior Specialist, Supply Chain Product Data Management will identify data owners and engage, define, coordinate, and document key data management processes, along with respective roles and responsibilities, for the coordination of data entry, reporting, and exception handling in IBP planning systems and the ERP landscape.This position will implement data governance standards and principles working across data stewards in acquisition, alignment, sequencing, and timely entry of key data elements to harmonize data management activities in a multi-system, multi-site, cross-functional, collaborative environment.To accomplish this, the position will:<ul><li>Define basic work flows for proper alignment and sequenced entry of master data as needed.</li><li>Develop and refine global PDM processes leveraging available tools and system functionality.</li><li>Ensure overall data accuracy, input, and readiness in a timely manner.</li><li>Engage and maintain cross functional support of the process to ensure data integrity and alignment.</li><li>Responsibilities will include, but are not limited to, the following:</li><li>Direct support of the product data configuration process which ensures accurate translations of demand to cell therapy supply.</li><li>Ensures quality of master data in ERP and Planning systems.</li><li>Develop and document processes with other functional data owners to support ongoing maintenance and data integrity.</li><li>Provide end user training for Supply Chain Planning System users as needed.</li><li>Partner with BPM and IT for enhanced solutions, functionality, and data management capabilities in response to business and program requirements.</li><li>Define and implement service level agreements and performance targets concept for key applications and services.</li><li>Coordinate cross-site integration of master data inputs, procedures, and governance polices in boundary systems.</li><li>Provide visibility on delivered service levels to all key stakeholders.</li><li>Ensure compliance to internal and external requirements, regulations, local and global procedures.</li><li>Onboard, train, mentor new staff and help develop Product Data Management group.</li><li>Skills/Knowledge Preferred:</li><li>Minimum bachelor’s degree with a background in Supply Chain Management, Business, or Engineering.&nbsp; </li><li>2 to 4 years prior experience in master data management role interacting with materials management, manufacturing operations, demand planning, supply planning, quality, supplier QA, finance, and regulatory organizations.</li><li>Strong process development background and data savvy.</li><li>Strong interpersonal and outstanding communication skills.</li><li>Strong attention to detail.</li><li>Hands-on team leader and team player willing to work in an environment where individual initiative, accountability, and professional maturity are required.</li><li>Strong project management experience.</li><li>Advanced time management and organization skills with ability to reprioritize with business needs.</li><li>Strong PC experience, Microsoft Office Suite experience required including; Excel; Outlook; PowerPoint. </li><li>Oracle EBS / Advance Supply Chain Planning or IBP/SAP experience preferred.</li></ul>If you come across a role that intrigues you but doesn’t perfectly line up with your resume, we encourage you to apply anyway. You could be one step away from work that will transform your life and career.Compensation Overview:Bothell - WA - US: $80,410 - $97,438&amp;#xa;Devens - MA - US: $78,220 - $94,781&amp;#xa;Madison - Giralda - NJ - US: $73,100 - $88,580&amp;#xa;The starting compensation range(s) for this role are listed above for a full-time employee (FTE) basis. Additional incentive cash and stock opportunities (based on eligibility) may be available. The starting pay rate takes into account characteristics of the job, such as required skills, where the job is performed, the employee’s work schedule, job-related knowledge, and experience. Final, individual compensation will be decided based on demonstrated experience.&nbsp; Eligibility for specific benefits listed on our careers site may vary based on the job and location. For more on benefits, please visit <a href="https://careers.bms.com/life-at-bms/" target="_blank">https://careers.bms.com/life-at-bms/</a>. Benefit offerings are subject to the terms and conditions of the applicable plans then in effect and may include the following: Medical, pharmacy, dental and vision care. Wellbeing support such as the BMS Living Life Better program and employee assistance programs (EAP). Financial well-being resources and a 401(K). Financial protection benefits such as short- and long-term disability, life insurance, supplemental health insurance, business travel protection and survivor support. Work-life programs include paid national holidays and optional holidays, Global Shutdown Days between Christmas and New Year’s holiday, up to 120 hours of paid vacation, up to two (2) paid days to volunteer, sick time off, and summer hours flexibility. Parental, caregiver, bereavement, and military leave. Family care services such as adoption and surrogacy reimbursement, fertility/infertility benefits, support for traveling mothers, and child, elder and pet care resources. Other perks like tuition reimbursement and a recognition program.Uniquely Interesting Work, Life-changing Careers With a single vision as inspiring as “Transforming patients’ lives through science™ ”, every BMS employee plays an integral role in work that goes far beyond ordinary. Each of us is empowered to apply our individual talents and unique perspectives in a supportive culture, promoting global participation in clinical trials, while our shared values of passion, innovation, urgency, accountability, inclusion and integrity bring out the highest potential of each of our colleagues.On-site ProtocolBMS has an occupancy structure that determines where an employee is required to conduct their work. This structure includes site-essential, site-by-design, field-based and remote-by-design jobs. The occupancy type that you are assigned is determined by the nature and responsibilities of your role:Site-essential roles require 100% of shifts onsite at your assigned facility. Site-by-design roles may be eligible for a hybrid work model with at least 50% onsite at your assigned facility. For these roles, onsite presence is considered an essential job function and is critical to collaboration, innovation, productivity, and a positive Company culture. For field-based and remote-by-design roles the ability to physically travel to visit customers, patients or business partners and to attend meetings on behalf of BMS as directed is an essential job function.Supporting People with DisabilitiesBMS is dedicated to ensuring that people with disabilities can excel through a transparent recruitment process, reasonable workplace accommodations/adjustments and ongoing support in their roles. Applicants can request a reasonable workplace accommodation/adjustment prior to accepting a job offer. If you require reasonable accommodations/adjustments in completing this application, or in any part of the recruitment process, direct your inquiries to <a href="mailto:adastaffingsupport@bms.com" target="_blank">adastaffingsupport@bms.com</a>. Visit careers.bms.com/eeo-accessibility to access our complete Equal Employment Opportunity statement.Candidate RightsBMS will consider for employment qualified applicants with arrest and conviction records, pursuant to applicable laws in your area.If you live in or expect to work from Los Angeles County if hired for this position, please visit this page for important additional information:&nbsp;<a href="https://careers.bms.com/california-residents/" target="_blank">https://careers.bms.com/california-residents/</a>Data ProtectionWe will never request payments, financial information, or social security numbers during our application or recruitment process. Learn more about protecting yourself at <a href="https://careers.bms.com/fraud-protection" target="_blank">https://careers.bms.com/fraud-protection</a>.Any data processed in connection with role applications will be treated in accordance with applicable data privacy policies and regulations.

Bristol Myers Squibb

Senior Specialist, Product Data Management

It’s inspiring to work with a company where people truly BELIEVE in what they’re doing! When you become part of the Chapters Health Team, you’ll realize it’s more than a job. It’s a mission. We’re committed to providing outstanding patient care and a high level of customer service in our communities every day. Our employees make all the difference in our success!Job Profile Summary Role: The RN, Case Manager is responsible for assessing and identifying patient/family needs, utilizing the nursing process, coordinating the Plan of Care with the Interdisciplinary Team (IDT), and providing clinical, palliative and supportive care to the patient/family unit in order to keep the participant in their home environment as long as possible.Job DescriptionQualifications: • Current license as RN in the state where the employee will be working • Minimum of one (1) year nursing experience; hospice or hospital experience preferred- Employees working at PACE, certification of completion of Alzheimer's Disease and Related Dementias Training through the Florida Department of Elder Affairs • Previous experience working with an EMR/EHR (Electronic Medical/Health Record) system • Mobile Driver - Valid driver’s license and automobile insurance per Company policy • Reliable transportation to meet visit schedule • Ability to use equipment with visual and auditory mechanisms • Ability to effectively communicate in English (verbal and written) • Ability to visit Participant in their homes to assessments • Ability to perform the essential functions and physical requirements (including, but not limited to: lifting patients and/or equipment, bending, pushing/pulling, kneeling) of the job with or without reasonable accommodation•&nbsp;Active BLS for healthcare professionals from the American Heart Association or Red Cross.Some locations may require:<ul><li>Provides reassurance on the phone to patients and families. Assists in finding solutions to their questions and/or recognizes the need for an in person visit. Coordinates in person visit when needed/or requested.</li><li>Utilizes appropriate support/expert resources or personnel to resolve complex or difficult situations.</li><li>Documents patient/family contact information in the EMR and communicates with the Interdisciplinary Team (IDT).</li><li>Completes initial and semi-annual assessment for all Company services including, but not limited to:<ul><li>Explains services to patients/families and addresses questions regarding patient needs, fears, physical limitations, while putting the patient/family at ease; presents services in an empathetic and compassionate manner&nbsp;</li><li>Provides information to Physicians and other IDT members and initiates Plan of Care to address patient’s immediate needs</li><li>Initiates skilled nursing interventions to enhance prevention, prevent complications, alleviate symptoms and maximize physical and emotional comfort</li><li>Obtains Physician orders</li><li>Completes documentation per Company policy</li></ul></li></ul><ul><li>Acts as the Company representative at assigned facilities while facilitating referrals to all service lines; works closely with referring hospitals, physicians, facilities, patients, families, and the general public.</li><li>Communicates frequently with other members of the IDT.</li><li>Provides all necessary clinical communication timely using SBAR.</li><li>Discusses any potential needs with after-hours staff.</li><li>Develops strong relationships with case managers, physicians, etc. at facilities.</li></ul> Competencies: • Satisfactorily complete competency requirements for this position. Responsibilities of all employees: • Represent the Company professionally at all times through care delivered and/or services provided to all clients. • Comply with all State, federal and local government regulations, maintaining a strong position against fraud and abuse. • Comply with Company policies, procedures and standard practices. • Observe the Company's health, safety and security practices. • Maintain the confidentiality of patients, families, colleagues and other sensitive situations within the Company. • Use resources in a fiscally responsible manner. • Promote the Company through participation in community and professional organizations. • Participate proactively in improving performance at the organizational, departmental and individual levels. • Improve own professional knowledge and skill level. • Advance electronic media skills. • Support Company research and educational activities. • Share expertise with co-workers both formally and informally. • Participate in Quality Assessment and Performance Improvement activities as appropriate for the position. Job Responsibilities: • Provides and manages direct care to patients and families as part of Interdisciplinary Team (IDT), incorporating psychosocial, spiritual, cultural, physical and biological components, and appropriate nursing intervention and follow-up. • Coordinates the Plan of Care, ensuring that an individualized Plan of Care is developed that accurately reflects the patient’s evolving needs. • Educates patient, family, caregivers and other health professionals about disease process and decline, prevention, palliative interventions, care giving, dying process and safety practices.- Participant visit frequency dependent on risk score/needs to be determined- Home visits to assess home safety, medication compliance, nutritional compliance, DME compliance- ability to live safely in the community. • Reports changes in the patient’s condition to appropriate members of the IDT or other health professionals. • Participates with the IDT to evaluate hospice referrals/admissions for level of care appropriateness.- Attends daily IDT collaboration meetings • Presents concise and pertinent oral and written reports to IDT; respects and encourages input from all disciplines. • Communicates accurately and completely to physicians, staff members, patients, families, and supervisors; utilizes positive approaches when working with others. • Supervises patient care provided by Community Health Workers and Home Health Aides as requested.• During times of emergencies (i.e. Hurricanes, etc.), the RN, Case Manager may be required to report to work at a location designated by the company, to ensure continuity of services. This may include reporting to work ahead of your scheduled date/time due to planned lock down of unit, and staying overnight(s) based on duration of emergency. • Performs other duties as assigned. Physical Demands for Post Offer/Pre-Placement (The demands described below are representative of those that must be met by an individual to perform the essential functions of the job, with or without reasonable accommodation.): While performing the duties of this job, the following abilities are required: see; hear; talk; walk; use hands to finger, handle or feel. Frequently required to: stand; sit; reach with hands/arms; lift; bend; balance. Occasionally required to: pull; push; stoop/crouch; kneel; climb stairs.Compensation Pay Range: $60,058.27 - $90,087.92This position requires consent to drug and/or alcohol testing after a conditional offer of employment is made, as well as on-going compliance with the Drug-Free Workplace Policy.

Chapters Health System

RN, Care Coordinator

RN, Care Coordinator South Tampa Territory- LifePath Hospice

It’s inspiring to work with a company where people truly BELIEVE in what they’re doing! When you become part of the Chapters Health Team, you’ll realize it’s more than a job. It’s a mission. We’re committed to providing outstanding patient care and a high level of customer service in our communities every day. Our employees make all the difference in our success!Role: The Volunteer Coordinator is responsible for coordinating and supervising all patient care volunteer activities. Serves as a member of the Interdisciplinary Group (IDG) and acts as a liaison between staff, community, and volunteers.Qualifications: • Bachelor’s degree (BA/BS) or an equivalent combination of education and experience • Minimum of two (2) years’ experience in volunteer coordination, preferably in a health care setting • One (1) year supervisory experience strongly preferred • Strong demonstrated capabilities in networking with community resources, and strong knowledge of such resources • Strong communication skills (written and verbal) including face-to-face, telephone, and correspondence • Strength in attention to detail and organizational skills • Program development and implementation skills • Must be able to interact successfully with clients, families and other agencies to present a positive and professional image • Bi-lingual preferred • Previous experience in health care and/or social services setting preferred • Excellent telephone and computer skills • Mobile Driver - Valid driver’s license and automobile insurance per Company policy • Ability to travel in community • Ability to take initiative and work independently Competencies: • Satisfactorily complete competency requirements for this position. Responsibilities of all employees: • Represent the Company professionally at all times through care delivered and/or services provided to all clients. • Demonstrates high ethical standards in areas of hospice mission and confidentiality, as well as display sensitivity to family needs. • Complies with all State, federal and local government regulations, maintaining a strong position against fraud and abuse. • Complies with Company policies, procedures and standard practices. • Observes the Company's health, safety and security practices. • Maintains the confidentiality of patients, families, colleagues and other sensitive situations within the Company. • Uses resources in a fiscally responsible manner. • Promotes the Company through participation in community and professional organizations. • Participates proactively in improving performance at the organizational, departmental and individual levels. • Improves own professional knowledge and skill level. • Advances electronic media skills. • Supports Company research and educational activities. • Shares expertise with co-workers both formally and informally. • Participates in Quality Assessment and Performance Improvement activities as appropriate for the position. Job Responsibilities: • Meets standards of practice of the Volunteer Services Department. • Recruits volunteers through community networking activities and marketing efforts. • Screens potential volunteers through intake calls and interviews, and in training. • Trains, assigns, supervises and evaluates patient/family care volunteers as well as volunteers for events, Speakers Bureau, administrative support and various other roles. • Participates in the development and implementation of programs which enhance the morale and effectiveness of volunteers, volunteer newsletter, volunteer in-services, support programs and annual volunteer recognition. • Participates in volunteer-related special events, committees and task force groups. • Maintains records of volunteers, ensuring that all file requirements are met and kept current. • Serves as a liaison between team members and volunteers on the Interdisciplinary Group (IDG). • Performs other duties as assigned.Compensation Pay Range: $17.89 - $25.76This position requires consent to drug and/or alcohol testing after a conditional offer of employment is made, as well as on-going compliance with the Drug-Free Workplace Policy.

Volunteer Coordinator

Sprague is passionate about delivering the diverse products and programs that warm, power and move the world. We keep homes warm through Northeastern winters and hospitals cool through summer. We help small businesses focus on serving their communities, and our renewable fuels keep our country’s infrastructure running. From importing wind energy components to deploying leading-edge solar technology to help power terminal facilities, we are committed to continually evolving to meet our customers’ changing energy needs.Sprague is seeking a Product and Inventory Coordinator to join our Lawrence, NY Terminal team. The position entails managing all aspects of balancing inventory as well as office administration in a marine gasoline terminal.&nbsp;Your responsibilities will include:<ul><li>Inventory balancing, verifying, and reporting to all departments and customers (tax dept, schedulers, accounting, and all outside shippers)</li><li>Coordinating products with customer setup and customer care for accounts at the terminal</li><li>Updating and filing trailer inspections for supporting detail needed for Air Permit</li><li>Assisting in state terminal air inspections</li><li>Viewing, verifying, and running VRU Emissions reports for the rack documentation for the State/EPA Air regulations</li><li>Designating and verifying completion of the monthly terminal inspections. Updating forms and inputting into SPHERA as needed</li><li>Assisting drivers, sales representatives, and customers in the terminal driver certification process.</li><li>Correcting BOLs and communicating with internal and external stake holders</li><li>Assisting, testing, and supporting the IT department with testing of new versions and rack updates of the terminal automation system</li><li>Updating Safety Data Sheets and Terminal Sustainability Worksheets</li><li>Assist scheduling contractors and coordinating with terminal staff</li><li>Scheduling deliveries of gases for VRU as well as scheduling quarterly/biennial/annual inspections for various equipment (VRU/ Compressor/ pipeline testing/ etc) throughout the terminal</li><li>Providing administrative support for two terminals including record keeping, coding and approving invoices, payroll backup, and maintaining and ordering supplies</li></ul>&nbsp;Qualified candidates for this role will have the following:<ul><li>Safety minded</li><li>Five plus years’ experience in an administrative/office management role with a focus on numbers</li><li>Strong numerical aptitude as well as verbal and written communication skills</li><li>Able to provide detail-oriented, precise, and accurate information</li><li>Excellent analytical and problem-solving skills</li><li>Ability to organize workload, and complete tasks efficiently in a fast-paced environment and under tight deadlines</li><li>Proven positive change agent within an organization with ability to optimize workflows</li><li>Self-starter able to work both independently and as part of a team</li><li>Flexible and able to adapt to the changing needs of the terminal</li><li>Strong computer skills, including knowledge of Microsoft Word, Excel (ability to write formulas). Must be comfortable learning and working with multiple systems and user interfaces simultaneously</li><li>Ability to communicate at all levels and with a diverse constituent</li><li>Can do attitude</li></ul>Our CultureWe recently surveyed our employees to ask them their favorite part of the job. They answered,&nbsp;"The people I work with."In addition to great coworkers, you’ll enjoy perks like medical benefits and retirement contributions that&nbsp;start on your first day. &nbsp;Employees start with&nbsp;three weeks (15 days) of paid vacation&nbsp;time per year! Sprague also provides tuition reimbursement for any employee that would like to further their education. Do you like to get involved where you work?&nbsp; Is giving back important to you? It’s important to us, too!&nbsp;Sprague donates back&nbsp;to the communities in which we live and work every year and provides opportunities for employees to support various charities throughout the year. In addition, Sprague offers paid volunteer time to allow employees to support charities which are meaningful to them in the communities in which they live. Sprague has a range of committees to support varying initiatives (Sustainability, Charitable, Scholarship, Innovation, FunForce, etc.). Sprague is a place that&nbsp;cares about its employees, its&nbsp;community, and about creating a place where people want to come to work every day.Plus, we have some great benefits!<ul><li>401(k) Traditional and Roth plans with employer match of 100% of the first 6% of the employee’s contribution</li><li>Defined Contribution Plan with an automatic 2.6% contribution from Sprague</li><li>Paid Volunteer Time</li><li>Flexible Working Policy</li><li>Choice of high deductible and PPO Health Plans to fit your individual needs</li></ul>Who we are:Sprague takes a collaborative, customer-centric approach to providing best-in-class energy products and related services throughout the Northeast. Founded in 1870, we pride ourselves on offering customers the expert solutions and high-quality service that help their businesses thrive in any market landscape. Sprague values innovation, safety, integrity and people. We know that our people are what set us apart from our competition, and we work hard to make sure each employee across our 20+ locations knows how important they are to our community.&nbsp;Come join us to learn why we are consistently celebrating 20-, 30-, and even 40-year anniversaries here at Sprague!The salary range for this position is&nbsp;$31 to $38 per hour, based on experience.Sprague is an EEO/AA employer.&nbsp; We strongly encourage minorities, females, Vets, and individuals with disabilities to apply.As a federal contractor we adhere to OFCCP employment regulations.&nbsp;Click here for OFCCP compliance information

Sprague

Sprague Resources GP LLC

Product & Inventory Coordinator

At American Express, our culture is built on a 175-year history of innovation, shared&nbsp;values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.&nbsp;Global Merchant &amp; Network Services (GMNS) brings together American Express' merchant-and network related businesses to enable a sharp focus on using the power of our network to provide unique value to all our mutual customers. The organization manages the relationships with the millions of merchants around the world that accepts American Express and runs the company’s payment network and manages bank partnerships globally. Network &amp; Acquirer Solutions (NAS) within GMNS drives the development of new payment services and products for the American Express Global Network Issuers, Acquirers and Merchants and is responsible for the operation of the payment network, safely and securely processing more than ~$1.6 trillion in transaction volume globally each year. The Acquirer Transaction Capabilities team within the NAS organization is at the tip of the spear of the proprietary transaction process. We power billions of transactions resulting in merchants being paid and continuing to welcome American Express cardmembers and their cards.&nbsp;About the roleReporting to the Director of Network Capability Delivery, the Manager, Digital Product Management will be responsible for delivering the Network capabilities to support the modernization of the Authorization platform driving our transaction processing. The Manager, Digital Product Management, has ultimate responsibility for delivering the product backlog working with business, Product development, compliance, architects and engineering to realize the product vision driving a well-managed development roadmap with set release cycles.&nbsp; You will work among high performing product, process, and engineering teams obsessed with problem solving. You will have a passion to drill down to the core problem statement for our customers and offer digital solutions. Working with our partners you will develop Capability roadmaps and prioritize features that optimize shareholder value while solving customer problems. You enjoy being challenged in a fun, collaborative, diverse, and inclusive team environment.Key Job Responsibilities:<ul><li>Define product vision, strategy &amp; roadmap understanding end user needs</li><li>Continuously engage with partners and stakeholders to review growth&nbsp;opportunities for the product</li><li>Demonstrate learning agility, ability to make decisions quickly and with the highest level of integrity</li><li>Extensive experience developing new product concepts, managing a complex backlog, and working closely with scrum teams to assess development feasibility</li><li>Managing the product life cycle from strategic planning to tactical execution closely partnering with business and engineering teams</li><li>Define OKRs, collect and report product metrics that are clear and concise to articulate the impact of decisions and growth projections</li><li>Partner closely with Technologies to translate Business requirements into solutions that meet customers’ needs.</li><li>Assess value, develop use cases and prioritize features and user stories to ensure that work focuses on those with maximum value that are aligned with the product strategy</li><li>Craft high quality user stories with robust acceptance criteriaTake a leading role in the iteration planning and product release plans, creating clear sprint/increment goals</li><li>Take a leading role in delivery of features as they progress through the development lifecycle, mitigating impediments and tracking completion against sprint/increment goals</li><li>In-depth knowledge of Agile processes and principles: backlog refinement, sprint planning, writing user stories, MVP, sprint demos</li><li>Keep up to date with industry, competitor, Agile/SAFe methodologies and new trends</li></ul>Qualifications:<ul><li>Bachelor’s degree in Computer Science, Computer Engineering or related field</li><li>MBA or Master’s degree in Computer Science, Computer Engineering or &nbsp;related field preferred</li><li>5+ years’ experience as a product owner or manager within a digital product development team</li><li>Consultancy/Strategy experience a plus</li><li>Network Authorization background preferred</li><li>Exceptional interpersonal, leadership and influencing skills with the ability to build positive relationships, and influence decisions with a variety of cross-functional stakeholders (business, engineering, compliance, etc.,)</li><li>Excellent written and verbal communication skills</li><li>Highly organized with a can-do attitude</li><li>Ability to put enterprise thinking first, connect the role’s agenda to enterprise priorities and balance the needs of customers, partners, colleagues &amp; shareholders</li><li>Demonstrated teamwork and excellent collaboration skills</li><li>Demonstrated ability to self-start, carve opportunities out of ambiguity and operate with a high degree of independence</li><li>Experience with Agile methodologies including Scrum, Kanban and SAFe</li><li>Demonstrated ability to adapt and lead through changing and conflicting priorities - Self-starter who is highly comfortable with ambiguity</li><li>Proficiency in creating presentations</li></ul>Salary Range: $103,750.00 to $174,750.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.

American Express

Manager-Digital Product Management

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.The Global Merchant &amp; Network Services (GMNS) organization is responsible for managing relationships with millions of Merchants and Partners around the world that facilitate American Express acceptance and enabling the day-to-day operations of our company’s payment network.The role of the Global Merchant &amp; Network Pricing (GMNP) team is to design and implement global pricing strategies that support our coverage objectives and optimize our Discount Revenue. This revenue stream is the single largest source of American Express’ revenue and Merchant Pricing strategies play a key role in driving financial performance.This role is part of the Pricing Infrastructure &amp; Business Operation team which enables pricing agility, compliance, and operational excellence through platform management, governance and a dedicated Center of Excellence team.Job Responsibilities:<ul><li>Manage projects with ability to develop plans and timelines, analyze data, manage stakeholders, escalate and clear roadblocks, track and execute workstreams.</li><li>Collaborate with Servicing, Client Management and Regional Pricing teams to review Pricing related processes, identify gaps, assess root causes, and advise on recommended solutions.</li><li>Providing support for internal and external audit reviews.</li><li>Coordinate Issue/Event framework processes, including reviewing gaps, initiating issues/events, gathering milestone support, monitoring progress, and preparing reports."</li><li>Identify both process and system/tool improvement opportunities to drive greater efficiency and ensure all key processes and procedures are well-documented.</li></ul>Minimum Qualifications:<ul><li>4+ years of experience in project management, process improvement, and/or root cause analysis.</li><li>Experience working with internal and external auditors</li><li>Self-starter with strong project/program management experience driving complex, large-scale, cross-functional initiatives.</li><li>Proven ability in leading projects from analysis through implementation.</li><li>High proficiency in Microsoft Office Tools: Excel, PowerPoint and Outlook</li><li>Ability to analyze complex processes, identify inefficiencies and propose effective solutions.</li><li>Business process management, root cause analysis and improvement focus</li><li>Outstanding communication skills, both oral and written</li><li>Proven executive level presence and ability to influence at all levels.</li><li>Detail oriented individual and creative problem solver willing to challenge traditional ways of doing things and propose solutions.</li><li>Strategic thinker with transformative mindset</li><li>Demonstrated ability to balance multiple requests and prioritize accordingly.</li><li>Experience working with offshore teams is helpful.</li><li>Bachelor’s degree is required.</li><li>Merchant experience is a plus</li></ul>Salary Range: $89,250.00 to $150,250.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.&nbsp;

Manager, Risk Management

At American Express, our culture is built on a 175-year history of innovation, shared&nbsp;values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.&nbsp;Global Merchant &amp; Network Services (GMNS) brings together American Express' merchant-and network related businesses to enable a sharp focus on using the power of our network to provide unique value to all our mutual customers. The organization manages the relationships with the millions of merchants around the world that accepts American Express and runs the company’s payment network and manages bank partnerships globally. Network &amp; Acquirer Solutions (NAS) within GMNS drives the development of new payment services and products for the American Express Global Network Issuers, Acquirers and Merchants and is responsible for the operation of the payment network, safely and securely processing more than ~$1.6 trillion in transaction volume globally each year. The Acquirer Transaction Capabilities team within the NAS organization is at the tip of the spear of the proprietary transaction process. We power billions of transactions resulting in merchants being paid and continuing to welcome American Express cardmembers and their cards.&nbsp;About the roleReporting to the Director of Network Capability Delivery, the Sr. Manager, Digital Product Management will be responsible for delivering the Network capabilities to support the modernization of the Authorization platform driving our transaction processing. The Sr. Manager, Digital Product Management, has ultimate responsibility for delivering the product backlog working with business, Product development, compliance, architects and engineering to realize the product vision driving a well-managed development roadmap with set release cycles.&nbsp; You will work among high performing product, process, and engineering teams obsessed with problem solving. You will have a passion to drill down to the core problem statement for our customers and offer digital solutions. Working with our partners you will develop Capability roadmaps and prioritize features that optimize shareholder value while solving customer problems. You enjoy being challenged in a fun, collaborative, diverse, and inclusive team environment.Key Job Responsibilities:<ul><li>Define product vision, strategy &amp; roadmap understanding end user needs</li><li>Continuously engage with partners and stakeholders to review growth&nbsp;opportunities for the product</li><li>Demonstrate learning agility, ability to make decisions quickly and with the highest level of integrity</li><li>Coach and mentor Product Owners in the team</li><li>Extensive experience developing new product concepts, managing a complex backlog, and working closely with scrum teams to assess development feasibility</li><li>Managing the product life cycle from strategic planning to tactical execution closely partnering with business and engineering teams</li><li>Define OKRs, collect and report product metrics that are clear and concise to articulate the impact of decisions and growth projections</li><li>Partner closely with Technologies to translate Business requirements into solutions that meet customers’ needs.</li><li>Assess value, develop use cases and prioritize features and user stories to ensure that work focuses on those with maximum value that are aligned with the product strategy</li><li>Craft high quality user stories with robust acceptance criteria</li><li>Take a leading role in the iteration planning and product release plans, creating clear sprint/increment goals</li><li>Take a leading role in delivery of features as they progress through the development lifecycle, mitigating impediments and tracking completion against sprint/increment goals</li><li>In-depth knowledge of Agile processes and principles: backlog refinement, sprint planning, writing user stories, MVP, sprint demos</li><li>Keep up to date with industry, competitor, Agile/SAFe methodologies and new trends</li></ul>Preferred Qualifications:<ul><li>Bachelor’s degree in Computer Science, Computer Engineering or related field</li><li>MBA or Master’s degree in Computer Science, Computer Engineering or &nbsp;related field preferred</li><li>7+ years’ experience as a product owner or manager within a digital product development team</li><li>Consultancy/Strategy experience a plus</li><li>Network Authorization background preferred</li><li>Exceptional interpersonal, leadership and influencing skills with the ability to build positive relationships, and influence decisions with a variety of cross-functional stakeholders (business, engineering, compliance, etc.,)</li><li>Excellent written and verbal communication skills</li><li>Highly organized with a can-do attitude</li><li>Ability to put enterprise thinking first, connect the role’s agenda to enterprise priorities and balance the needs of customers, partners, colleagues &amp; shareholders</li><li>Demonstrated teamwork and excellent collaboration skills</li><li>Demonstrated ability to self-start, carve opportunities out of ambiguity and operate with a high degree of independence</li><li>Experience with Agile methodologies including Scrum, Kanban and SAFe</li><li>Demonstrated ability to adapt and lead through changing and conflicting priorities - Self-starter who is highly comfortable with ambiguity</li><li>Proficiency in creating presentations</li></ul>Salary Range: $123,000.00 to $215,250.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.

871 Project Management / Professional Services Jobs