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At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.Join Team Amex and let's lead the way together.Global Commercial Services (GCS) is the global leader in providing payments solutions for small, medium, and large businesses.&nbsp;The mission of the Business Banking team within GCS is to create banking products that are the best choice for our small business customers.&nbsp;We achieve this by being customer and competitor obsessed, delivering market leading value, and creating great experiences for our customers.This Analyst, Acquisition Strategy, GTM &amp; Insights – Business Banking Product Management position is an exciting opportunity to join a dynamic team and support the future strategy and growth of our Business Banking product suite. This role will be responsible for helping support our Acquisition product strategies, play a key role in helping plan and execute on Go-to-Market strategies tied to new/enhanced product feature launches, help develop and manage our product marketing claims and disclosures, conduct competitive intelligence and gather industry insights, and provide overall support to the Acquisition and Engagement Product team.&nbsp;This role will work cross functionally with several groups including Marketing, BCA Product Management and Development, UX Design, Commercial MR COE, CCA Rewards &amp; GTM Product Management, Finance, Analytics, Legal, GCO, Operational Excellence, Operations, Servicing, US SME, and more.Key Responsibilities:&nbsp;<ul><li>Help define and optimize Business Banking acquisition strategies to drive profitable product acquisitions and deepen engagement across our customer’s relationships</li><li>Support key GTM launch planning and execution efforts including working cross-functionally with Marketing to PMO product changes, developing new feature claims/disclosures and executing on associated legal approval review processes, and analyzing post launch results</li><li>Support future channel expansion efforts to help Business Banking scale new accounts</li><li>Manage all product claims, disclosures, FAQs and guidelines; lead annual claims PRSAs</li><li>Help refresh existing claims and develop new Marketing claims based on voice of customer and product insights</li><li>Conduct competitive intelligence, industry benchmarking and small business owner insights gathering and analyzation</li><li>Update and provide ongoing management of Business Banking product toolkit(s)</li><li>Provide general portfolio management support to a team of 3 Sr./Managers</li><li>Help manage team budget and invoicing</li><li>Ad-hoc projects as needed</li></ul>Minimum Qualifications:&nbsp;<ul><li>The ideal candidate is a proactive, organized, and a results-oriented individual</li><li>Ability to build relationships and collaborate effectively</li><li>Exceptional oral and written communication skills and strong project management experience with the ability to manage multiple priorities / projects</li><li>Customer-first, curious mindset with a desire to create and deliver best-in-class customer experiences</li><li>A structured thinker with strong problem solving and analytical skills</li><li>Understanding of digital marketing best practices</li><li>The ability to translate information and insights into strategies</li><li>Comfort working with white space, flexible, and ability to handle change</li><li>Banking or financial services experience</li><li>Bachelor’s degree</li></ul>Preferred Qualifications:<ul><li>Prior experience in product marketing or product management</li></ul>Salary Range: $60,000.00 to $110,000.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.

American Express

Associate - Digital Product Management (Business Banking)

You Lead the Way. We’ve Got Your Back.With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our&nbsp;company values&nbsp;and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.Join Team Amex and let's lead the way together.At American Express, our culture is built on a 175-year history of innovation, shared&nbsp;values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.Global Merchant and Network Services&nbsp;(GMNS) is the merchant network of American Express that acquires and maintains relationships with merchants that welcome American Express branded cards. Our goal is to be an indispensable payments partner to our merchant clients while simultaneously delivering differentiated products and services that meet or exceed their needs and drive revenue growth and premium economics for both the merchants and American Express.B2B is a critical priority for the Global Merchant Services business, and American Express, and this role offers a prime opportunity to be part of a strategic growth industry for the Enterprise. This role sits within the B2B Product, Partner, and Client Management Group (BPPC) within Merchant Services – U.S. and is responsible for overseeing a portfolio that contains 25 Merchants in the Freight and wholesale verticals of varying size from $8M+ to ~$250M.&nbsp;The Merchant accounts must be prioritized and organized both for business expansion and customer satisfaction.&nbsp;Our mission is to be warmly welcomed by Merchants and support their growth through American Express forms of payment including credit cards, virtual cards, Accounts Payable Automation, Buyer Initiated Payments (BIP), and innovative product offerings as they become available.How will you make an impact in this role?The Freight and Wholesale vertical offers an opportunity to deliver innovation and efficiency to provide incremental value to our merchant partners.&nbsp; The vertical presents a high level of interaction and engagement across the Blue Box. Managing this portfolio provides the opportunity to leverage strategic thinking, strong relationship management, and consultative selling skills to drive incremental revenue for American Express.Candidates considered for this position will demonstrate a robust account management and business development background, an ability to think innovatively, possess strong financial and analytical skills and the ability to lead in a fast-paced and highly complex environment while contributing to a fun and positive team dynamic as an informal leader. Core expectations are:<ul><li>Strategic Ownership: Build and execute a strong account growth strategy tailored to drive Merchant engagement, expand relationship contact maps, improve client satisfaction with the goal to grow profitable American Express share.</li><li>Sales Leadership: Identify, pitch, and close high-value opportunities across the portfolio. Use a consultative sales approach to uncover client needs and position American Express solutions to meet their needs.</li><li>Pipeline Development: Drive portfolio growth and retention by developing a strong pipeline. Proactively hunt for new growth opportunities within the portfolio, leveraging data, internal partners, and industry insights while also identifying areas of risk that require retention efforts.</li><li>Relationship Management: Cultivate and leverage relationships across the Merchant’s organization to identify opportunities for growth and expand American Express share. Build trust and credibility through strategic insight, responsiveness, and value delivery.</li><li>Project Management: Lead and manage multi-stakeholder initiatives internally and externally. Ensure flawless execution of client deliverables, campaigns, and enablement strategies.</li><li>Internal Collaboration: Partner with cross functional partners including Pricing, Legal, Marketing and more to align on client goals and deliver seamless, compliant solutions.</li><li>Performance Tracking: Deliver against goals by leveraging American Express assets to drive AXP revenue. Monitor portfolio performance against goals. Regularly report on wins, pipeline, risks, and market shifts.</li></ul>Minimum Qualifications:<ul><li>Experience in the Freight industry preferred</li><li>5–8 years of experience in B2B sales, account management, or client success</li><li>Proven track record of closing large, complex deals and managing senior relationships</li><li>Experienced relationship manager with proven ability to learn quickly, develop strong client relationships, sell-in initiatives and uncover new opportunities to grow revenue and share.</li><li>Strong communication with the ability to present to different audience types including Senior/C-level stakeholders. </li><li>Effective negotiation and project management skills, with the ability to prioritize effectively and drive results.</li><li>Excellent influence management skills and the ability to work collaboratively across a wide variety of external and internal partners.</li><li>Analytical with strong financial acumen that can critically think to problem-solve. </li><li>Self-starter and can operate in autonomy.</li><li>Collaborative team player with a will to win.</li><li>Solid foundation in Microsoft Office: PowerPoint and Excel</li><li>Bachelor’s degree required, MBA a plus</li><li>Candidate must reside or be willing to relocate on their own to the East Coast US.&nbsp;</li></ul>Preferred Qualifications:<ul><li>Familiarity with financial statements: Income Statement, Balance Sheet and Cash Flows Statement.</li><li>Possess the ability to understand the unique challenges facing B2B merchants.</li><li>Knowledge of B2B payments, experience developing B2B marketing promotions and/or experience in B2B Issuing organizations a plus.</li><li>Virtual based position, candidates must live near city with airports preferred.</li></ul>Salary Range: $80,000.00 to $155,000.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>

Senior Manager - Client Management (Virtual - East Coast US)

*** To be considered for this role, you must live in the following time zone:&nbsp;MST or PST ***The Compliance Coordinator serves as a departmental support person for Compliance functions.Essential Functions:<ul><li>Assists in the monitoring of business and operations activities for compliance with internal audit process and external health plan and regulatory rules and regulations.</li><li>Upload monthly, quarterly, and annual reports to secure sites while maintaining high accuracy, timeliness, and security of the data.</li><li>Perform detailed examinations of audit documentation.</li><li>Ability to communicate, interact, and work well with others.</li><li>Coordinate deliverables for internal/external audits, CAP’s (Corrective Action Plan), Compliance, and PI/QM (Performance Improvement &amp; Quality Management) projects.</li><li>Coordinate annual policy reviews, makes policy revisions as directed, keep policies organized, revised, and updated in compliance with regulatory and specific contract requirements.</li><li>Does research, updates and assists in tracking of licenses specific to State guidelines and includes clinician licenses.</li><li>Regulations are added, removed, and changed, as such Compliance Specialist must assist and stay up to date with any regulatory action relevant to healthcare.</li><li>Compiles data and can put in pivot table within Excel, etc.</li><li>Works well under deadlines and can meet required timeframes.</li></ul>Other Duties and Responsibilities:<ul><li>As requested by supervisor.</li></ul>Knowledge and Experience:<ul><li>Healthcare industry experience, compliance and knowledge of medical terminology&nbsp;required.</li><li>Knowledge of health plan regulatory reports such as ODAG, NCQA /URAC, ICD 10 coding, medical terminology, and EMR (Electronic Medical Records) Systems&nbsp;required.</li><li>Previous internal audit experience preferred.</li><li>Proficiency in Microsoft Office Applications including Excel, PowerPoint, Adobe, and Word.</li><li>Must be ethical and trustworthy.</li><li>Excellent writing skills.</li><li>Knowledge of HIPAA regulations and guidelines.</li><li>Must be organized, detail oriented, and can multitask.</li><li>Project management skills preferred.</li><li>Excellent verbal and written communication skills.</li><li>Critical thinking and problem-solving skills.</li><li>Experience with licensing, credentialing and different state agencies regulatory requirements</li><li>Must be able to work in a team environment and independently.</li></ul>tango provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. tango will make reasonable accommodations for qualified individuals with known disabilities unless doing so would result in an undue hardship.

tango

Coordinator, Compliance (Remote)

<h4>Introduction</h4> The&nbsp;State of Connecticut,&nbsp;Department of Emergency Services and Public Protection (DESPP),Division of Emergency Management and Homeland Security (DEMHS)&nbsp;is recruiting for an Emergency Management Program Supervisor&nbsp;to join their team in Middletown. Position Highlights <ul><li>The Training and Exercise Supervisor is responsible for developing, coordinating, and overseeing emergency management training and exercise programs statewide, ensuring alignment with standards such as HSEEP, NIMS/ICS, and other relevant standards.&nbsp;</li><li>This role involves leading exercise planning teams, managing course delivery logistics, mentoring instructors, and supporting local, regional, and state partners in building preparedness capabilities. The supervisor will contribute to the Integrated Preparedness Plan (IPP), maintain exercise documentation, and support After Action Review and improvement planning efforts, as well as other training and exercise related doctrine.&nbsp;</li><li>This position reports directly to the Manager of Strategic Planning and Community Preparedness and will play a critical role in the implementation of statewide preparedness initiatives.</li><li>The schedule for this role is Monday-Friday, 40 hours/week, 8:00AM-4:30PM.</li></ul>About Us The Division of Emergency Management and Homeland Security (DEMHS) is charged with developing, administering, and coordinating a comprehensive and integrated statewide emergency management and homeland security program that encompasses all human-made and natural hazards, and includes prevention, mitigation, preparedness, response, and recovery components to ensure the safety and well-being of the citizens of Connecticut. Critical missions of DEMHS include terrorism prevention, coordination of emergency preparedness including training and exercise, response, recovery, and mitigation, and administering federal emergency management and homeland security grant programs, including disaster aid. DEMHS puts into place measures to respond to emerging threats, including developing a fully operational and staffed State Fusion Center. DEMHS manages the state’s response to emergencies in coordination with local municipalities, other state agencies and federal and nongovernmental partners. This may include operation of the State Emergency Operations Center (SEOC) if activated by the Governor. DESPP is committed to protecting and improving the quality of life for all by providing a broad range of public safety services, training, regulatory guidance, and scientific services utilizing enforcement, prevention, education and state of the art science and technology. DESPP is structured on three key Strategic Pillars created by&nbsp;Commissioner Ronnell Higgins. 1. Operational Efficiency, Efficacy and Excellence • Making decisions through the thoughtful and informed use of data • Challenging the "that's the way it's always been done" construct—i.e., thinking outside the box as to how we can improve • Constantly seeking better results 2. Shared Fiscal Responsibility • Recognizing our collective responsibility to steward the agency's resources • Realigning planned budgetary actions to ensure that they are in taxpayers' interests • Preparing together for potential budget stresses and fiscal challenges 3. Ethics and Accountability • Critically and constantly measuring our practices against our policies • Performing quarterly performance evaluations agency-wide to measure success and flag areas needing improvement • Regularly engaging external partners for feedback and assessments • Opening our doors to Connecticut students and workers for apprenticeships, internships, and career pathways <h4>Selection Plan</h4> FOR ASSISTANCE IN APPLYING: Check out our Applicant Tips on How to Apply! Need more resources? Visit our Applicant Reference Library for additional support throughout the recruitment process.&nbsp; BEFORE YOU APPLY: <ul><li>Meet Minimum Qualifications: Ensure you meet the Minimum Qualifications listed on the job opening by the job closing date. You must specify your qualifications on your application. The minimum experience and training requirements listed must be met by the close date on the job opening, unless otherwise specified. &nbsp;</li><li>Educational Credits: List your earned credits and degrees from accredited institutions accurately on your application. To receive educational credits towards qualification, the institution must be accredited. If the institution of higher learning is located outside of the U.S., you are responsible for providing documentation from a recognized USA accrediting service which specializes in determining foreign education equivalencies to the contact listed below by the closing date listed on the job posting.&nbsp;</li><li>Resume Policy: Per Public Act 21-69, resumes are not accepted during the initial application process. As the recruitment process progresses, candidates may be required to submit additional documentation to support their qualification(s) for this position. This documentation may include: a cover letter, resume, transcripts, diplomas, performance reviews, attendance records, supervisory references, licensure, etc., at the request and discretion of the hiring agency.&nbsp;</li><li>Preferred Shift/Location:&nbsp;Select all location(s) and shift(s) you are willing to work on your application. Failure to do so may result in not being considered for vacancies in that specific location or shift.&nbsp;</li><li>Timely Submission: All application materials must be received by the job posting deadline. You will be unable to make revisions once you officially submit your application to the State. &nbsp;Late submissions are rarely accepted, with exceptions only for documented events that incapacitate individuals during the entire duration of the job posting. Request exceptions by emailing <a href="mailto:DAS.SHRM@ct.gov" target="_blank">DAS.SHRM@ct.gov</a>.&nbsp;</li><li>Salary Calculations: For current state employees, salary calculations are not necessarily comparable from one of the three branches of state government (i.e., Executive, Legislative, Judicial) to the other.&nbsp;</li></ul><ul><li>Note: The only way to apply to this posting is via the ‘Apply’ or ‘Apply Online’ buttons on the official State of Connecticut Online Employment Center job posting.</li></ul> AFTER YOU APPLY: <ul><li>Referral Questions: This posting may require completion of additional Referral Questions (RQs), which must be completed by the questionnaire’s expiration date. If requested, RQs can be accessed via an email sent to you after the job close date or by visiting your JobAps Personal Status Board (Certification Questionnaires section).&nbsp;&nbsp;&nbsp;</li><li>Prepare For An Interview: Interviews are limited to those whose experience and training are most aligned with the role. To prepare, review this helpful Interview Preparation Guide to make the best impression!&nbsp;</li><li>Stay connected! Log in daily to your JobAps Personal Status Board to track your status and check email (including spam/junk folders) for updates and tasks.&nbsp;&nbsp;</li><li>The immediate vacancy is listed above, however, applications to this recruitment may be used for future vacancies in this job class.&nbsp;&nbsp;</li><li>Note: This position will be filled in accordance with contractual language, reemployment, SEBAC, transfer, promotion and merit employment rules. Candidates who are offered and accept a position with the State of Connecticut are bound by the State Code of Ethics for Public Officials and State employees, available at <a href="http://www.ct.gov/ethics" target="_blank">www.ct.gov/ethics</a>.</li></ul> QUESTIONS? WE’RE HERE TO HELP: Due to high volume, we are unable to confirm receipt or provide status updates directly. For recruitment updates, please check your Personal Status Board and review our Frequently Asked Questions. If you have additional questions about the recruitment process, reach out to Nicholas Naples at <a href="mailto:Nicholas.Naples@ct.gov" target="_blank">Nicholas.Naples@ct.gov</a>.&nbsp; Join the State of Connecticut and take your next career step with confidence! <h4>PURPOSE OF JOB CLASS (NATURE OF WORK)</h4> In the Department of Emergency Services and Public Protection this class is accountable for supervising staff engaged in planning, monitoring, evaluating and implementing the States Comprehensive Emergency Preparedness, Homeland Security and Radiological Emergency Response (RERP) plans, programs and procedures as required in Section 28-31 of the Connecticut General Statutes and other emergency preparedness guidelines. <h4>EXAMPLES OF DUTIES</h4> <ul><li>Schedules, assigns, oversees and reviews the work of staff;&nbsp;</li><li>Provides staff training and assistance;&nbsp;</li><li>Conducts performance evaluations;&nbsp;</li><li>Determines priorities and plans unit work;&nbsp;</li><li>Establishes and maintains planning unit procedures;&nbsp;</li><li>Develops or makes recommendations on development of planning policies and standards;&nbsp;</li><li>Develops and manages internal and external training programs;&nbsp;</li><li>Develops annual certification statement that assures that all federal requirements for planning, meetings and required projects are completed;&nbsp;</li><li>Acts as liaison with other operating units, agencies and outside officials regarding planning unit policies and procedures;&nbsp;</li><li>Prepares reports and correspondence;&nbsp;</li><li>Assists in the preparation and administration of all agency budgets and funding, including the DHS/FEMA Emergency Management Performance Grant and the Connecticut Nuclear Safety Emergency Preparedness Fund;&nbsp;</li><li>Prepares periodic reports;&nbsp;</li><li>Uses personal computers to develop and maintain databases;&nbsp;</li><li>May review and analyze legislative proposals and regulations;&nbsp;</li><li>May serve as assistant to the Incident Commander or as the senior Emergency Operations Center Operations Officer in simulated or actual events;&nbsp;</li><li>May be required to conduct briefings;&nbsp;</li><li>May be required to write grant proposals;&nbsp;</li><li>Performs related duties as required.</li></ul> <h4>KNOWLEDGE, SKILL AND ABILITY</h4> <ul><li>Considerable knowledge of <ul><li>current state and local Radiological Emergency Response Plan (RERP)/all-hazards plans and procedures, including homeland security plans;&nbsp;</li><li>the principles of nuclear, biological, chemical and weather hazards;&nbsp;</li><li>federal and state regulations applicable to emergency preparedness/management and associated programs;&nbsp;</li><li>the incident command system;&nbsp;</li><li>equipment and systems used in a nuclear, biological, chemical and weather emergencies;&nbsp;</li><li>public information and media procedures;&nbsp;</li><li>the national and state communications and alert systems;&nbsp;</li><li>procedures and criteria to establish disaster preparedness programs;&nbsp;</li><li>principles and practices of state and regional planning;&nbsp;</li></ul></li><li>Considerable <ul><li>interpersonal skills;&nbsp;</li><li>oral and written communication skills;&nbsp;</li></ul></li><li>Ability to use EDP systems and software;</li><li>Supervisory ability.</li></ul> <h4>MINIMUM QUALIFICATIONS - GENERAL EXPERIENCE</h4> Eight (8) years of experience in planning, program development or grants management including developing written long term plans broad in scope and having impact on a number of operations. <h4>MINIMUM QUALIFICATIONS - SPECIAL EXPERIENCE</h4> Two (2) years of the General Experience must have been in planning at the level of an Emergency Management Program Specialist. NOTE: Planning is defined as collecting and analyzing technical data (social, environmental, economic, governmental), determining problems and concerns and developing long term plans accordingly. These are formal, written plans, i.e. statements of goals and objectives, recommended alternatives for action and policies and programs to achieve the goals and objectives. Generally, these plans will impact statewide activities or a large-scale corporation, which has branch or satellite facilities. Candidates must perform these types of duties the majority of time and the planning function must be the major thrust of the job. <h4>MINIMUM QUALIFICATIONS - SUBSTITUTIONS ALLOWED</h4> <ul><li>College training may be substituted for the General Experience on the basis of fifteen (15) semester hours equalling one-half (1/2) year of experience to a maximum of four (4) years for a Bachelor's degree.</li><li>A Master's degree in emergency preparedness/homeland security, planning, public administration, public information or a closely related field may be substituted for one (1) additional year of the General Experience.</li></ul> <h4>PREFERRED QUALIFICATIONS</h4> <ul><li>Experience supervising personnel in both administrative and operational settings</li><li>Experience representing or making presentations on behalf of an agency or department</li><li>Experience supervising projects to develop emergency management plans or procedures</li><li>Experience supervising work groups, task forces or committees</li><li>Experience with emergency management and homeland security training and exercise programs including design, development, execution and evaluation</li><li>Experience filling an emergency management position in an emergency operations center during real-world incidents or exercises</li><li>Experience developing and coordinating events including conferences or symposiums.</li><li>Experience with Learning Management Systems or course registration and management software.</li><li>Experience coordinating training or exercises with national training providers including the Federal Emergency Management Agency's (FEMA) National Disaster &amp; Emergency Management University, the National Domestic Preparedness Consortium, or the Center for Domestic Preparedness.</li></ul> <h4>SPECIAL REQUIREMENTS</h4> <ul><li>Incumbents in this class must possess and retain a valid Motor Vehicle Operator's license.</li><li>Incumbents in this class may be required to travel.</li><li>Emergency management drills and actual emergencies may require work outside of normal hours.</li><li>On-call status may be required. </li></ul> <h4>CHARACTER REQUIREMENTS</h4> In addition to the checking of references and of facts stated in the application, a thorough background investigation of each candidate may be made by the Federal Emergency Management Agency (FEMA) and/or the Connecticut Department of Emergency Services and Public Protection before persons are certified for permanent appointment. <h4>Conclusion</h4> AN AFFIRMATIVE ACTION/EQUAL OPPORTUNITY EMPLOYER The State of Connecticut is an equal opportunity/affirmative action employer and strongly encourages the applications of women, minorities, and persons with disabilities. <h4>ACKNOWLEDGEMENT</h4> As defined by Sec. 5-196 of the Connecticut General Statutes, a job class is a position or group of positions that share general characteristics and are categorized under a single title for administrative purposes. As such, a job class is not meant to be all inclusive of every task and/or responsibility.

State of Connecticut

Emergency Management Program Supervisor(Hybrid)

About Us: Our purpose is to help clients exceed their financial health goals. Across the reimbursement cycle, our scalable solutions and clinical expertise help solve programmatic needs. Enabling our teams with leading technology allows analytics to guide our solutions and keeps us accountable achieving goals.&nbsp; We build long-term careers by investing in YOU. We seek to create an environment that cultivates your professional development and personal growth, as we believe your success is our success. &nbsp;JOB SUMMARY:Corro Clinical, a division of CorroHealth, is an innovative, rapidly growing physician-led organization that helps hospitals improve financial performance by benchmarking hospital performance by payer and functional area, identifying sources of lost revenue or risk, creating, and implementing operational solutions to address the issues uncovered, and monitoring ongoing results. The company has a vibrant culture that strives to promote a positive work-life balance while allowing professionals to utilize their skills in an environment that positively impacts healthcare.ESSENTIAL DUTIES AND RESPONSIBILITIES:&nbsp; Note: The essential duties and responsibilities below are intended to describe the general duties and responsibilities of this position and are not intended to be an exhaustive statement of duties. This position may perform all or most of the primary duties listed below. Specific tasks, responsibilities or competencies may be documented in the Team Member’s performance objectives as outlined by the Team Member’s immediate Leadership Team Member.About this position:Location:&nbsp;Remote (Within US Only)Required Schedule: Monday - Friday, 11:00 AM - 8:00 PM ESTHourly Salary:&nbsp;$18.27Overview:Our Denial Management department is responsible for managing denied inpatient referrals from our partnered clients, handling a consistently high volume of cases each day. We support approximately 100 facilities, utilizing a structured workflow coordinated through a dedicated queue schedule maintained in SharePoint. Each team member is assigned specific facilities or tasks but remains cross-trained to work across multiple areas to ensure seamless coverage and operational flexibility. The department functions exclusively as an outbound call center, with all incoming communication routed to a centralized mailbox for triage and follow-up.Essential Functions: <ul><li>You will be on the phone approximately 60% of the day.</li><li>Call payers to schedule Peer to Peer calls with CorroHealth Medical Directors&nbsp;</li><li>Call payers on cases that are past Peer to Peer scheduled time frame.&nbsp;</li><li>Document information from payer call in CorroHealth proprietary system.&nbsp;</li><li>Enter account status into multiple databases.&nbsp;</li><li>Support various functions within the department such as case entry support, Peer to Peer support, and appeals support.&nbsp;</li><li>You will work independently but must also be able to collaborate and work within a team setting.</li><li>Perform other duties as assigned.&nbsp;</li></ul>Skills Required: <ul><li>Must love communicating with others over the phone.</li><li>Strong verbal and written communication skills. Will need to articulate to payors what is needed and be able to quickly document any relevant information that is obtained.</li><li>Detail-oriented. This position requires the ability to multi-task, work on multiple screens and programs at a time, so must be able to toggle back and forth and keep everything organized.</li><li>You will be working to solve issues, so someone who likes to problem solve, seeks resolution and likes to take initiative will be a great fit!</li><li>Works independently but is a team player.&nbsp;</li><li>Able to work in a fast-paced environment.</li><li>Required to keep all client and sensitive information confidential.&nbsp;</li><li>Strict adherence to HIPAA/HITECH compliance&nbsp;</li></ul>Education/Experience Required: &nbsp;<ul><li>High School Diploma or equivalent required. Bachelor’s degree preferred.</li><li>Call center experienced preferred.</li><li>Understanding of denials processes for Medicare, Medicaid, and Commercial/Managed Care product lines, a plus&nbsp;</li><li>Prior experience of accessing hospital EMR’s and Payer Portals preferred.&nbsp;</li><li>Proficient in MS Word and Excel.</li><li>In excel you must be able to open a spreadsheet, utilize formulas such as adding, subtracting, multiplying. You should be able to copy in past in cells as well as create multiple worksheets within a workbook.</li><li>Accurate keyboard skills. You should be able to type a minimum of 30wpm.</li></ul>What we offer:<ul><li>Hourly salary $18.27 (firm)</li><li>Medical/Dental/Vision Insurance</li><li>Equipment provided</li><li>401k matching (up to 2%)</li><li>PTO: 80 hours accrued, annually</li><li>9 paid holidays</li><li>Tuition reimbursement</li><li>Professional growth and more!</li></ul>PHYSICAL DEMANDS: Note: Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions as described. Regular eye-hand coordination and manual dexterity is required to operate office equipment. The ability to perform work at a computer terminal for 6-8 hours a day and function in an environment with constant interruptions is required. At times, Team Members are subject to sitting for prolonged periods. Infrequently, Team Member must be able to lift and move material weighing up to 20 lbs. Team Member may experience elevated levels of stress during periods of increased activity and with work entailing multiple deadlines. A job description is only intended as a guideline and is only part of the Team Member’s function. The company has reviewed this job description to ensure that the essential functions and basic duties have been included. It is not intended to be construed as an exhaustive list of all functions, responsibilities, skills and abilities. Additional functions and requirements may be assigned by supervisors as deemed appropriate.

CorroHealth

Coordinator, P2P Appeals

About Us: Our purpose is to help clients exceed their financial health goals. Across the reimbursement cycle, our scalable solutions and clinical expertise help solve programmatic needs. Enabling our teams with leading technology allows analytics to guide our solutions and keeps us accountable achieving goals.&nbsp; We build long-term careers by investing in YOU. We seek to create an environment that cultivates your professional development and personal growth, as we believe your success is our success. &nbsp;JOB SUMMARY:Corro Clinical, a division of CorroHealth, is an innovative, rapidly growing physician-led organization that helps hospitals improve financial performance by benchmarking hospital performance by payer and functional area, identifying sources of lost revenue or risk, creating, and implementing operational solutions to address the issues uncovered, and monitoring ongoing results. The company has a vibrant culture that strives to promote a positive work-life balance while allowing professionals to utilize their skills in an environment that positively impacts healthcare.ESSENTIAL DUTIES AND RESPONSIBILITIES:&nbsp; Note: The essential duties and responsibilities below are intended to describe the general duties and responsibilities of this position and are not intended to be an exhaustive statement of duties. This position may perform all or most of the primary duties listed below. Specific tasks, responsibilities or competencies may be documented in the Team Member’s performance objectives as outlined by the Team Member’s immediate Leadership Team Member.About this position:Location:&nbsp;Remote (Within US Only)Required Schedule: Monday - Friday, 8:00 AM - 5:00 PM ESTHourly Salary:&nbsp;$18.27 Overview:Our Denial Management department is responsible for managing denied inpatient referrals from our partnered clients, handling a consistently high volume of cases each day. We support approximately 100 facilities, utilizing a structured workflow coordinated through a dedicated queue schedule maintained in SharePoint. Each team member is assigned specific facilities or tasks but remains cross-trained to work across multiple areas to ensure seamless coverage and operational flexibility. The department functions exclusively as an outbound call center, with all incoming communication routed to a centralized mailbox for triage and follow-up.Essential Functions: <ul><li>You will be on the phone approximately 60% of the day.</li><li>Call payers to schedule Peer to Peer calls with CorroHealth Medical Directors&nbsp;</li><li>Call payers on cases that are past Peer to Peer scheduled time frame.&nbsp;</li><li>Document information from payer call in CorroHealth proprietary system.&nbsp;</li><li>Enter account status into multiple databases.&nbsp;</li><li>Support various functions within the department such as case entry support, Peer to Peer support, and appeals support.&nbsp;</li><li>You will work independently but must also be able to collaborate and work within a team setting.</li><li>Perform other duties as assigned.&nbsp;</li></ul>Skills Required: <ul><li>Must love communicating with others over the phone.</li><li>Strong verbal and written communication skills. Will need to articulate to payors what is needed and be able to quickly document any relevant information that is obtained.</li><li>Detail-oriented. This position requires the ability to multi-task, work on multiple screens and programs at a time, so must be able to toggle back and forth and keep everything organized.</li><li>You will be working to solve issues, so someone who likes to problem solve, seeks resolution and likes to take initiative will be a great fit!</li><li>Works independently but is a team player.&nbsp;</li><li>Able to work in a fast-paced environment.</li><li>Required to keep all client and sensitive information confidential.&nbsp;</li><li>Strict adherence to HIPAA/HITECH compliance&nbsp;</li></ul>Education/Experience Required: &nbsp;<ul><li>High School Diploma or equivalent required. Bachelor’s degree preferred.</li><li>Call center experienced preferred.</li><li>Understanding of denials processes for Medicare, Medicaid, and Commercial/Managed Care product lines, a plus&nbsp;</li><li>Prior experience of accessing hospital EMR’s and Payer Portals preferred.&nbsp;</li><li>Proficient in MS Word and Excel.</li><li>In excel you must be able to open a spreadsheet, utilize formulas such as adding, subtracting, multiplying. You should be able to copy in past in cells as well as create multiple worksheets within a workbook.</li><li>Accurate keyboard skills. You should be able to type a minimum of 30wpm.</li></ul>What we offer:<ul><li>Hourly salary $18.27 (firm)</li><li>Medical/Dental/Vision Insurance</li><li>Equipment provided</li><li>401k matching (up to 2%)</li><li>PTO: 80 hours accrued, annually</li><li>9 paid holidays</li><li>Tuition reimbursement</li><li>Professional growth and more!</li></ul>PHYSICAL DEMANDS: Note: Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions as described. Regular eye-hand coordination and manual dexterity is required to operate office equipment. The ability to perform work at a computer terminal for 6-8 hours a day and function in an environment with constant interruptions is required. At times, Team Members are subject to sitting for prolonged periods. Infrequently, Team Member must be able to lift and move material weighing up to 20 lbs. Team Member may experience elevated levels of stress during periods of increased activity and with work entailing multiple deadlines. A job description is only intended as a guideline and is only part of the Team Member’s function. The company has reviewed this job description to ensure that the essential functions and basic duties have been included. It is not intended to be construed as an exhaustive list of all functions, responsibilities, skills and abilities. Additional functions and requirements may be assigned by supervisors as deemed appropriate.

About Us: Our purpose is to help clients exceed their financial health goals. Across the reimbursement cycle, our scalable solutions and clinical expertise help solve programmatic needs. Enabling our teams with leading technology allows analytics to guide our solutions and keeps us accountable achieving goals.&nbsp; We build long-term careers by investing in YOU. We seek to create an environment that cultivates your professional development and personal growth, as we believe your success is our success. &nbsp;JOB SUMMARY:VP, Management ConsultingESSENTIAL DUTIES AND RESPONSIBILITIES:&nbsp; Note: The essential duties and responsibilities below are intended to describe the general duties and responsibilities of this position and are not intended to be an exhaustive statement of duties. This position may perform all or most of the primary duties listed below. Specific tasks, responsibilities or competencies may be documented in the Team Member’s performance objectives as outlined by the Team Member’s immediate Leadership Team Member.JOB SUMMARY:As a Vice President in our Management Consulting Practice, you will bring your extensive consultative insight and knowledge of the hospital’s Clinical Revenue Cycle to drive optimal internal processes that deliver better revenue outcomes. You’ll build long-lasting and impactful relationships with hospital executives as you help them realize value from the CorroHealth program and drive their success. Through data and analytics, you’ll benchmark hospital performance by payer and functional area, identify sources of lost revenue or risk, create, and implement operational solutions that address these issues, and manage performance to drive outcomes. You’ll join a team of motivated and creative problem solvers who thrive under pressure and work in a fast-paced but collaborative team environment.ESSENTIAL DUTIES AND RESPONSIBILITIES:&nbsp; Note: The essential duties and responsibilities below are intended to describe the general duties and responsibilities of this position and are not intended to be an exhaustive statement of duties. This position may perform all or most of the primary duties listed below. Specific tasks, responsibilities or competencies may be documented in the Team Member’s performance objectives as outlined by the Team Member’s immediate Leadership Team Member.About CorroHealth:CorroHealth is the leading provider of clinically led healthcare analytics and technology-driven solutions dedicated to positively impacting the financial performance of hospitals and health systems. With more than 7,500 employees worldwide, CorroHealth delivers integrated solutions, proven expertise, intelligent technology, and scalability to address needs across the entire revenue cycle. To learn more, visit corrohealth.com.CorroHealth provides data-driven solutions combined with clinical operations support to hospitals and health systems nationwide to help them improve financial performance and Medicare compliance. The company has a vibrant culture that strives to promote a positive work-life balance while allowing professionals to utilize their skills in an environment that positively impacts healthcare.As a Vice President in our Management Consulting Practice you will bring your extensive consultative insight and knowledge of the hospital’s Clinical Revenue Cycle to drive optimal internal processes that deliver better revenue outcomes. You’ll build long-lasting and impactful relationships with hospital executives as you help them realize value from the CorroHealth program and drive their success.&nbsp; Through data and analytics, you’ll benchmark hospital performance by payer and functional area, identify sources of lost revenue or risk, create, and implement operational solutions that address these issues, and manage performance to drive outcomes. You’ll join a team of motivated and creative problem solvers who thrive under pressure and work in a fast-paced but collaborative team environment.&nbsp;The Impact That You Will Have:Over the last 20 years, many hospitals have been struggling financially due to complex regulation and policy changes set forth by Medicare and private payer organizations. Many have faced bankruptcy and in extreme situations some have even closed. Individuals on our Management Consulting Team lead challenging and rewarding careers providing our hospital clients with strategies and solutions to ensure our clients are paid fairly which benefits them and the communities that rely on their services. &nbsp;Additionally, through coaching, development, and mentoring you will be responsible for growing members in our Consulting Practice.In This Role You Will: <ul><li>Help the Management Consulting Team deliver transformative programs that involve analyzing hospital claims and encounter data, identify issues, formulate, and test hypotheses and develop an approach to solve the client’s problem</li><li>Use your knowledge of healthcare industry and the Clinical Revenue Cycle to evaluate the impact of regulatory updates, process changes, new commercial payer agreements, and new strategic direction for hospital clients</li><li>Translate data into meaningful presentations and reports for key decisions makers and client executives. Identify nuances in the standard deliverables that are likely to raise concerns or questions, research the issue and present a client-ready response. Identify the salient points to share with the client based on the metrics or other standard deliverables.</li><li>Develop, present, and implement recommended processes, education, training and KPIs.</li><li>Collaborate with Sales, regulatory and clinical leaders to create initial assessments for prospective clients and develop action plans with proposed solutions.&nbsp;</li><li>Work closely with other teams and CorroHealth subject matter experts in the development of business cases for new products</li></ul>Do You Have What It Takes?<ul><li>Bachelor’s Degree, with demonstrated capability and experience in economics, finance, accounting, business or other related analytical field is required</li><li>5+ years of hospital revenue cycle consulting experience and experience analyzing hospital claims data; 5+ years of healthcare industry experience in a client-facing role preferred</li><li>Exceptional analytical and quantitative problem-solving skills and the ability to learn and adapt quickly</li><li>Ability to synthesize data and information and summarize conclusions</li><li>Outstanding written and oral presentation skills, ability to engage in back-and-forth conversations with senior leaders, ability to be convincing and develop strong relationships</li><li>Possess strong Excel modeling skills – comfortable working with large amounts of data and relevant database (i.e., Access, etc.)</li><li>Strong interpersonal and organizational skills including the ability to effectively work with people across all functions and levels of the organization and under tight timelines</li></ul>Physical Requirements:May be expected to sit at a desk for long hours. Repetitive movement of hands and fingers – typing and/or writing.&nbsp; Occasional standing, walking, stooping, kneeling or crouching.&nbsp; Ability to reach with hands and arms, talk and hear.CorroHealth is an Equal Opportunity Employer and considers applicants for employment without regard to race, color, religion, sex, orientation, national origin, age, disability, genetics, or any other basis forbidden under federal, state, or local law.PHYSICAL DEMANDS: Note: Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions as described. Regular eye-hand coordination and manual dexterity is required to operate office equipment. The ability to perform work at a computer terminal for 6-8 hours a day and function in an environment with constant interruptions is required. At times, Team Members are subject to sitting for prolonged periods. Infrequently, Team Member must be able to lift and move material weighing up to 20 lbs. Team Member may experience elevated levels of stress during periods of increased activity and with work entailing multiple deadlines. A job description is only intended as a guideline and is only part of the Team Member’s function. The company has reviewed this job description to ensure that the essential functions and basic duties have been included. It is not intended to be construed as an exhaustive list of all functions, responsibilities, skills and abilities. Additional functions and requirements may be assigned by supervisors as deemed appropriate.PHYSICAL DEMANDS: Note: Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions as described. Regular eye-hand coordination and manual dexterity is required to operate office equipment. The ability to perform work at a computer terminal for 6-8 hours a day and function in an environment with constant interruptions is required. At times, Team Members are subject to sitting for prolonged periods. Infrequently, Team Member must be able to lift and move material weighing up to 20 lbs. Team Member may experience elevated levels of stress during periods of increased activity and with work entailing multiple deadlines. A job description is only intended as a guideline and is only part of the Team Member’s function. The company has reviewed this job description to ensure that the essential functions and basic duties have been included. It is not intended to be construed as an exhaustive list of all functions, responsibilities, skills and abilities. Additional functions and requirements may be assigned by supervisors as deemed appropriate.

VP, Management Consulting

Thank you for your interest in a career at NeighborHealth, formerly East Boston Neighborhood Health Center!As one of the largest community health centers in the country, NeighborHealth is proud to serve the greater Boston area with a strong commitment to the health and well-being of our patients and communities.Whether you're a nurse or physician providing direct care, a manager leading dedicated teams, or part of the essential support staff who keep our operations running smoothly — every role at NeighborHealth is vital. Together, we’re advancing medicine and delivering the best care experience for our patients and community!Interested in this position? Apply online and create a personal candidate account!Current Employees of NeighborHealth- Please use our internal careers portal to apply for positions.To learn more about working at NeighborHealth and our benefits, please visit out our Careers Page.Time Type: Full timeDepartment: PACE Referral &amp; CommunicationAll Locations: 300 Ocean Avenue – ReverePosition Summary: The PACE Referral and Communications Coordinator, under the direction of the PACE Referral and Communications Manager, will be responsible for providing the highest level of customer service to all callers to the PACE program while efficiently processing all calls and referrals appropriately. The PACE Referrals and Communications Coordinator will do whatever possible to meet the needs of the caller in one transaction to avoid any caller being transferred multiple times. The PACE Referral and Communications Coordinator is responsible for scheduling all external and internal appointments in collaboration with the participant/caregiver, taking participant preferences into account. The Coordinator will schedule all Transportation related to appointments. The Coordinator will follow all workflows regarding proper channeling of calls and referral processing. They will complete telephone encounters where appropriate per telephone triage workflows. The PACE Referral and Communications Coordinator will display excellent written and verbal communications skills, problem solving and critical thinking skills, and be adept at multi-tasking. The PACE Referral and Communications Coordinator will collaborate with the Center Secretaries and Transportation Schedulers to ensure good coordination between the PACE Centers, IDTs, and Transportation staff for maximum efficient use of resources.ESSENTIAL DUTIES &amp; RESPONSIBILITIES:<ul><li>Maximize efficiency of transportation by coordinating appointments to same locations with participants across PACE centers.</li><li>Facilitates external appointments utilizing phone, TripMaster, Epic.</li><li>Efficiently manages referral work queues in Epic for all external appointments.</li><li>Utilizing appointment reports, schedules all transportation for PACE Center external appointments.</li><li>Establish and maintain professional collaborative relationships with internal and external customers.</li><li>Coordinates transportation in an efficient manner: Enters all data in TripMaster,</li><li>Processes all cancellations and changes of all appointments.</li><li>Cancel appointments at participant/caregiver request and notify appropriate department.</li><li>Complete telephone encounters and route to appropriate department per workflows.</li><li>Route med refill calls to refill lines when participant will accept; otherwise handle per alternate workflow.</li><li>Determine emergent nature of any calls that would require warm transfer to secretary at center, following set guidelines.</li><li>Appropriately refer callers to other departments if not PACE related.</li><li>EDUCATION:</li><li>HS Diploma/GED required; Associates degree preferred.</li><li>Fluency in Spanish required.</li></ul>EXPERIENCE:<ul><li>Minimum two years of experience in a customer service setting required; Healthcare setting preferred.</li><li>Computer skills: Windows, Outlook, and experience with EMR preferred.</li><li>Able to work effectively with the Interdisciplinary Team.</li><li>Excellent critical thinking skills with the ability to prioritize and problem solve independently.</li><li>Ability to work well in a fast-paced, multi-functional environment.</li></ul>SKILLS/ABILITIES:<ul><li>Strong computer skills</li><li>Good communication skills</li><li>Ability to work independently</li><li>Strong critical thinking skills.</li></ul>PAY RANGE: <ul><li>Starts at $22 up to $33 based on experience</li></ul>EEO &amp; Accommodation Statement:NeighborHealth is an equal employment/affirmative&nbsp;action employer. We ensure equal employment opportunities for all, without regard to race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity and/or expression or any other non-job-related characteristic. If you need accommodation for any part of the application process because of a medical condition or disability, please send an e-mail <a href="mailto:toHRrecruit@NeighborHealth.com" target="_blank">toHRrecruit@NeighborHealth.com</a>&nbsp;or call 617-568-4480 to let us know the nature of your requestFederal Trade Commission Statement: According to the FTC, there has been a rise in employment offer scams. Our current job openings are listed on our website. We do not ask or require downloads of any applications, or “apps.” Job offers are not extended over text messages or social media platforms. We do not ask individuals to purchase equipment for or prior to employment.E-Verify Program Participation Statement:NeighborHealth participates in the Electronic Employment Verification Program, E-Verify. As an E-Verify employer, all prospective employees must complete a background check before beginning employment.

Coordinator, Referral & Communications PACE

At Revere Health, we believe there is a better path to healing and healthcare maintenance, and we’re working on this mission—one patient at a time. We’re a national leader in a movement called value-base care which aims to improve treatment outcomes and keep costs down. Our internal culture is one that promotes respect and consistently recognizes the impact that individual employees have on the mission of the organization.Position Summary:&nbsp;We are looking for a motivated, outgoing candidate to join our team in the Health Information Management Department. Successful candidate must maintain a professional image in appearance and conduct, and balance team and individual responsibilities to contribute to a positive work environment.Essential Job Functions:&nbsp;Duties include logging and processing record requests on a time-based schedule. Answering phones and helping walk-in requests. Keeping security and data confidential while maintaining the integrity of the medical record.Qualifications:&nbsp;High school graduate. 1 year experience data entry or equivalent computer skills. Customer Service skills. Must be able to navigate computers and various computer programs.Hours:&nbsp;Monday-Friday 8:30am-5pm

Revere Health

Release of Information Clerk-FT-Health Information Management-Provo

It’s inspiring to work with a company where people truly BELIEVE in what they’re doing! When you become part of the Chapters Health Team, you’ll realize it’s more than a job. It’s a mission. We’re committed to providing outstanding patient care and a high level of customer service in our communities every day. Our employees make all the difference in our success!Role: The RN, Care Coordinator is responsible for assessing and identifying patient/family needs, utilizing the nursing process, coordinating the Plan of Care with the Interdisciplinary Team (IDT), and providing clinical, palliative and supportive care to the patient/family unit in order to keep the participant in their home environment as long as possible.Qualifications: • Current license as RN in the state where the employee will be working • Minimum one (1) year of nursing, preferable to have experience with home health, skilled nursing, and/or case management • Previous experience working with an EMR/EHR (Electronic Medical/Health Record) system • Mobile Driver - Valid driver’s license and automobile insurance per Company policy • Reliable transportation to meet visit schedule • Ability to use equipment with visual and auditory mechanisms • Ability to effectively communicate in English (verbal and written) • Ability to visit Participant in their homes to assessments • Ability to perform the essential functions and physical requirements (including, but not limited to: lifting patients and/or equipment, bending, pushing/pulling, kneeling) of the job with or without reasonable accommodation•&nbsp;Active BLS for healthcare professionals from the American Heart Association or Red Cross.Some locations may require:<ul><li>Provides reassurance on the phone to patients and families. Assists in finding solutions to their questions and/or recognizes the need for an in person visit. Coordinates in person visit when needed/or requested.</li><li>Utilizes appropriate support/expert resources or personnel to resolve complex or difficult situations.</li><li>Documents patient/family contact information in the EMR and communicates with the Interdisciplinary Team (IDT).</li><li>Completes initial and semi-annual assessment for all Company services including, but not limited to:<ul><li>Explains services to patients/families and addresses questions regarding patient needs, fears, physical limitations, while putting the patient/family at ease; presents services in an empathetic and compassionate manner&nbsp;</li><li>Provides information to Physicians and other IDT members and initiates Plan of Care to address patient’s immediate needs</li><li>Initiates skilled nursing interventions to enhance prevention, prevent complications, alleviate symptoms and maximize physical and emotional comfort</li><li>Obtains Physician orders</li><li>Completes documentation per Company policy</li></ul></li></ul><ul><li>Acts as the Company representative at assigned facilities while facilitating referrals to all service lines; works closely with referring hospitals, physicians, facilities, patients, families, and the general public.</li><li>Communicates frequently with other members of the IDT.</li><li>Provides all necessary clinical communication timely using SBAR.</li><li>Discusses any potential needs with after-hours staff.</li><li>Develops strong relationships with case managers, physicians, etc. at facilities.</li></ul> Competencies: • Satisfactorily complete competency requirements for this position. Responsibilities of all employees: • Represent the Company professionally at all times through care delivered and/or services provided to all clients. • Comply with all State, federal and local government regulations, maintaining a strong position against fraud and abuse. • Comply with Company policies, procedures and standard practices. • Observe the Company's health, safety and security practices. • Maintain the confidentiality of patients, families, colleagues and other sensitive situations within the Company. • Use resources in a fiscally responsible manner. • Promote the Company through participation in community and professional organizations. • Participate proactively in improving performance at the organizational, departmental and individual levels. • Improve own professional knowledge and skill level. • Advance electronic media skills. • Support Company research and educational activities. • Share expertise with co-workers both formally and informally. • Participate in Quality Assessment and Performance Improvement activities as appropriate for the position. Job Responsibilities: • Provides and manages direct care to patients and families as part of Interdisciplinary Team (IDT), incorporating psychosocial, spiritual, cultural, physical and biological components, and appropriate nursing intervention and follow-up. • Coordinates the Plan of Care, ensuring that an individualized Plan of Care is developed that accurately reflects the patient’s evolving needs. • Educates patient, family, caregivers and other health professionals about disease process and decline, prevention, palliative interventions, care giving, dying process and safety practices.- Participant visit frequency dependent on risk score/needs to be determined- Home visits to assess home safety, medication compliance, nutritional compliance, DME compliance- ability to live safely in the community. • Reports changes in the patient’s condition to appropriate members of the IDT or other health professionals. • Participates with the IDT to evaluate hospice referrals/admissions for level of care appropriateness.- Attends daily IDT collaboration meetings • Presents concise and pertinent oral and written reports to IDT; respects and encourages input from all disciplines. • Communicates accurately and completely to physicians, staff members, patients, families, and supervisors; utilizes positive approaches when working with others. • Supervises patient care provided by Community Health Workers and Home Health Aides as requested. • Performs other duties as assigned. Physical Demands for Post Offer/Pre-Placement (The demands described below are representative of those that must be met by an individual to perform the essential functions of the job, with or without reasonable accommodation.): While performing the duties of this job, the following abilities are required: see; hear; talk; walk; use hands to finger, handle or feel. Frequently required to: stand; sit; reach with hands/arms; lift; bend; balance. Occasionally required to: pull; push; stoop/crouch; kneel; climb stairs.This position requires consent to drug and/or alcohol testing after a conditional offer of employment is made, as well as on-going compliance with the Drug-Free Workplace Policy.

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