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At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.How will you make an impact in this role?The Credit Risk Oversight organization within Global Risk and Compliance (GRC) is responsible for independently overseeing and challenging the company’s credit risk taking and credit risk management activities, including the comprehensive identification, management, and mitigation of credit risks within the company’s risk appetite.This person is responsible for providing credible challenge to US &amp; International consumer and small business new accounts, limit management, customer management, and collections risk strategies and processes within AMEX. The candidate should have experience in credit risk management, data &amp; analytics, risk appetite limit setting, portfolio monitoring and relevant regulatory regulations and guidance.The incumbent will report to the Director, Global Credit Risk Oversight.Key Responsibilities:<ul><li>Help implement remediation for credit and enterprise gaps as identified in project Guardian</li><li>Provide analytical support for Credit risk policy and Standards for new account and limit management &amp; customer management and collections</li><li>Review large strategy approvals requiring senior management and committee approvals</li><li>Conduct independent reviews of the consumer &amp; small business risk processes and strategies</li><li>Prepare risk appetite framework metrics along with other risk assessment files</li><li>Own Exceptions and Smart Monitoring KRIs and action appropriately. Produce, analyze and publish functional and exception monitoring MIS</li><li>Monitor concentrations in the consumer &amp; small business portfolios and recommend actions to mitigate risk</li><li>Identify emerging risks by tracking macroeconomic and markets trends</li></ul>Experience and Background:<ul><li>Credit risk management experience or a similar role;</li><li>Strong analytical skills and business acumen with a risk-reward control perspective;</li><li>Experience with data-driven analytical tools (e.g. SQL, SAS, HIVE/HADOOP, R, Python);</li><li>Ability to clearly communicate oversight findings to credit risk peers, business partners, and senior leaders;</li><li>Demonstrates the courage to challenge the status quo;</li><li>Demonstrates the ability to successfully manage multiple priorities under pressure;</li><li>Proven ability to collaborate with colleagues across the Company;</li><li>Self-starter with natural curiosity to solve problems;</li><li>Advanced degree in quantitative field is preferred</li></ul>Salary Range: $89,250.00 to $150,250.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.

American Express

Manager-Risk Management

At American Express, our culture is built on a 175-year history of innovation, shareAt American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career. and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.Overview of the DepartmentCommercial Rating and Underwriting (CRU) sits within the Risk and Information Management division and forms the institutional credit risk management function within American Express. The CRU team plays the critical role of assessing and managing the risk of institutional exposures across all business units within American Express, and in all regions globally.&nbsp; Credit exposures are primarily generated through corporate and small business card programs, via merchant service relationships where non-delivery risk exists, and among the securities portfolio held for firm-wide liquidity.&nbsp; CRU is led from Salt Lake City with regional teams in New York, London, Singapore, and Sydney.In addition to determining the internal credit rating which drives the probability of default of each exposure, CRU also calculates the loss given default of these obligors while underwriting card programs. As a bank holding company, American Express must comply with the highest global banking standards set by Basel and implemented by the bank’s primarily regulatory, the Federal Reserve.&nbsp; &nbsp;How will you make an impact in this role?Senior Analysts are responsible for rating and underwriting credit exposures in their assigned region, industry, and business line. Fundamental analysis incorporates a thorough review of business, financial, industry and country risk coupled with support from internal and external rating model outputs.&nbsp; Assessment includes understanding of the need for credit extension, profitability of the relationship, and program structures.Minimum Qualifications<ul><li>Bachelor’s degree in Finance, Economics, Accounting, Statistics, or other quantitative subjects/fields of study. Candidates with other majors who have a strong desire to work in credit analysis are also encouraged to apply</li><li>0-5 years work experience in credit analysis or a related field</li><li>Understanding of fundamental financial analysis including the ability to review corporate financial statements to determine the ability of the obligor to honor its credit obligations</li><li>Comfort with GAAP/IFRS accounting standards, corporate valuation, and forecasting</li><li>Comfort with public agency ratings and supporting analysis</li><li>Understanding of current macroeconomic trends and how to provide recommendations to improve the probability of default (PD) estimation based on the business cycle</li><li>Experience preparing company-specific and industry-wide credit memorandums</li><li>Familiarity with global markets</li></ul>Preferred Qualifications<ul><li>MBA or Masters in Finance, Economics, or other quantitative subjects/fields of study preferred.</li><li>Relevant certifications such as CFA and FRM a plus</li><li>Bi-lingual Spanish speaking ability</li></ul>Salary Range: $78,000.00 to $124,750.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions

Senior Analyst-Risk Management

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career. Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.The Enterprise Digital Experiences team (EDX) EDX seeks to embed customer centricity in digital experiences by delivering personal, integrated and intuitive products &amp; solutions. The team is responsible for the product management of American Express’ proprietary digital products – Amex Mobile App, Americanexpress.com, Amex Offers, Customer Personalization, Push Notifications and Enterprise Identity.We're looking for an experienced and dynamic digital Product Manager to join the mobile app and web Payments team. The Product Manager will drive global development for digital experiences with millions of daily views- focusing on our core payments functionality and manage banks capabilities. With an outcome-first approach our core goals include driving customer satisfaction, engagement, digital adoption, and revenue contribution. This person will partner closely with a team of product managers, engineers, designers, analytics and effectively engage multiple stakeholders across the organization. Our product managers are often at the center of it all, connecting the dots, driving the core vision and the day-to-day. If that fits your career vision, we'd love to hear from you<ul><li>Define your product vision and your roadmap by working with leadership, key stakeholders, and partners&nbsp;</li><li>Drive global development for experiences with millions of daily views, partnering closely with the Web, Mobile, and Push channel teams</li><li>Work closely with technology teams to develop, test and deliver features and services</li><li>Translate product roadmap into well-defined product requirements/user stories and acceptance test criteria&nbsp;</li><li>Communicate the vision of personalization, its impact to marketing and other content, and the high-level business needs to leaders across the organization</li></ul><ul><li>Lead prioritization and development efforts with scrum team</li><li>Translate product roadmap into well-defined product requirements/user stories and acceptance test criteria&nbsp;</li><li>Embody design-thinking in your practice, including empathy and journey mapping, and UX research</li><li>Leverage data and analytics (qualitative + quantitative) to drive informed decisions, experimentation and product strategy.</li><li>Understand and apply new trends and competitive best practices into product roadmap and requirements.</li><li>Support development of appropriate tracking and reporting to determine product performance.</li></ul> Minimum Qualifications<ul><li>Bachelor’s Degree in related field required</li><li>4-7+ years of experience in Product Management/Development</li><li>Proven track record with consumer-facing product(s) and a core product vision</li><li>Experience with rapid and iterative software development methodologies</li><li>A solid understanding of application architecture (e.g. web, native app, PWA, etc)</li><li>Experience working as a technical Product professional, with solid understanding of both front-end and backend.</li><li>Knowledge of reporting/analytical applications, i.e. Adobe</li><li>Experience with agile product development methodologies and tools (JIRA, Rally, LPM, etc.) a plus</li><li>Impeccable communication skills, both on and offline</li></ul>Salary Range: $123,000.00 to $215,250.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>Employment eligibility to work with American Express in the United States is required as the company will not pursue visa sponsorship for these positions.

Senior Manager-Digital Product Management

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career. Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express. Joining Amex Tech means discovering and shaping your contribution to something big. Here, you can work alongside talented tech teams and build a unique career with the Powerful Backing of American Express. With a range of opportunities to work with the latest technologies, and a commitment to back the broader engineering community through open source, our mission is to power your success. Because Amex Tech is powered by our technology, our culture, and our colleagues. The core of our company is not just the products we offer, but the personal connections our customers have with our brand. You can create digital experiences - from payments to rewards to servicing - that keep us connected to our customers and serve them at every touchpoint. From digital servicing and lifestyle features to secure, frictionless payment options, you can make a meaningful difference in our customers’ lives and help set us apart in the industry. &nbsp; The Enterprise CRM Solutions team was created in 2024 as part of the company’s Framework for Winning. Core to our purpose is reimagining the platform solution-delivery model to dramatically improve our strategic agility, speed to market, effectiveness of delivery and transparency. The Enterprise Customer Relationship Management Solutions (ECRMS) team creates solutions for the Sales and Customer Domain via respective platforms by harnessing the power of Data, Machine Learning, and Artificial Intelligence to offer powerful selling and re-selling engines to acquire new clients and expand existing client relationships for Sales, Account Development, and Marketers across the Enterprise.  We are looking for Associate, Program Management to partner closely with eCRMs leadership, product and engineering counterparts, Line of Business stakeholders, technical delivery support, vendor partners, and financial management partners to support the Project Bedrock initiative where we are uplifting the Sales experience. The role will be responsible for assisting with a variety of key functions across the Bedrock project, including contributing to the 2026 roadmap &amp; strategy for the overall program, workstream project plans and tracking, executive communications, vendor management, and financial management. This role will report to the Senior Manager, eCRMs - Program Management. This role will be critical in supporting program management best practices, ensuring efficient utilization of resources, on-time delivery of Project Bedrock, and ongoing buy-in from critical stakeholders. Responsibilities:<ul><li>Collaborate with eCRMs Product team to contribute to the 2026 roadmap, scope, and OKRs for Project Bedrock, and ensure buy-in across eCRMs and Line of Business stakeholders.</li><li>Continue establishing foundational PMO framework for Project Bedrock, including the governance model, workstream project plans, issues escalation management, decision rights, and reporting standards.</li><li>Support the execution of multiple workstreams simultaneously, adjusting scope, timing, and budgets to efficiently utilize resources as necessary.</li><li>Contribute to communications for senior Tech leadership, Line of Business stakeholders, eCRMs leadership and colleagues to provide regular updates as to ongoing activities, schedules, and risks.</li><li>Participate in vendor management, including onboarding and performance management, to ensure alignment with Bedrock objectives.</li><li>Conduct ongoing measurement and dashboard reporting of progress towards OKRs for Project Bedrock.</li><li>Collaborate with Technical Delivery colleagues to ensure all engineering development is on-time and efficient Qualifications:</li><li>Bachelor’s Degree required with degree in Business, Computer Science, Engineering, Analytics, Information Technology preferred.</li><li>Minimum of 3 years professional experience in technology program implementation, product management, or technology strategy.</li><li>Project Management Professional (PMP) or equivalent Project Management certification (e.g., e.g., Certified Project Management Practitioner, International Project Management Association / Prince 2 / CSM - Certified Scrum Master / CSPO - Certified Scrum product owner) preferred.</li><li>Experience with project management and reporting tools (e.g., Jira, Excel, Tableau, MS Project).</li><li>Excellent/sharp/concise/clear verbal and written communication skills, a must. The ability to interact effectively with diverse audience across Business and Technical teams, and more senior audiences are a must.&nbsp;</li><li>Superb presentation building skills with ability to “tell a story”In a clear and concise way to various types of audiences.</li><li>Very strong collaboration skills – ability to build strong partnerships and navigate cross functional teams to deliver on shared objectives.</li><li>History of high performance and adaptability to adjust to shifting priorities and manage through ambiguity.</li><li>Proven ability to support workstreams independently and juggle multiple projects in a rapidly changing environment.</li></ul>Salary Range: $78,000.00 to $124,750.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.

eCRMs Associate – Program Management

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.How will you make an impact in this role?The RRM Analyst will&nbsp;become a Subject Matter Expert on the data generated during regulatory exams and findings to deliver effective reporting to various stakeholder groups.&nbsp;&nbsp;The position will also support the RRM Manager and Director in&nbsp;risk management-related activities and various exam/findings-related deliverables.&nbsp;Key responsibilities will include:<ul><li>Data management, which includes data entry of regulatory information in the system of record.</li><li>Maintaining RELM’s Tableau repository</li><li>Updating and creating Tableau reports to support reporting to various stakeholders</li><li>Assisting in the preparation of Control Rating, Committee, Business Unit, and other reporting</li><li>Analyzing exam data to provide business partners advanced insights and information to drive exam and remediation strategy</li><li>Conducting quality control on key regulatory deliverables, in partnership with US Regulatory Relations</li><li>Supporting other risk management-related efforts and exam/findings-related deliverables</li></ul>Minimum Qualifications<ul><li>Highly collaborative, with ability to build relationships with internal stakeholders</li><li>High attention to detail, sense of follow-through, and accountability</li><li>Strong communication skills both verbal and in writing</li><li>Ability to effectively manage multiple priorities</li><li>Solid analytical skills with the ability to translate data into actionable communications</li><li>Adept with Microsoft Office suite, with a focus on MS PowerPoint and Excel</li><li>Experience with Tableau and other reporting and AI platforms</li><li>Willingness to become a Tableau or similar application developer</li><li>Bachelor’s degree required, advanced degree a plus</li></ul>Salary Range: $65,500.00 to $102,500.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.&nbsp;

Analyst, Regulatory Risk Management

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.Role DescriptionThis role is part of the newly formed Enterprise Technology Services (ETS) Data Office.As the Director, Data Governance and Management you will lead a team responsible for the day-to-day compliance with the Enterprise Data Risk Management Policy within Enterprise Technology Services. You and your team are responsible for identifying critical data, maintaining data definitions, classifying data, supporting data sourcing / usage requests, evaluating Data Risk Controls, and confirming Data Incidents are remediated. You will partner across various business units, technology teams, and product/platform teams to define and implement the data governance strategy, monitor and manage data risks, resolve data/platform issues, and drive consistency, usability, and governance of specific product data across the organization.Primary Responsibilities:<ul><li>Advance the established data governance principles, policies, and programs for stewardship, advocacy and custodianship of data</li><li>Manage all Data Risks for the business unit, in coordination with relevant supporting roles, as described in the Enterprise Data Risk Management Policy</li><li>Understanding, complying, and executing their role and responsibilities as defined under the Enterprise Data Risk Management Policy</li><li>Establishing, maintaining, and testing the effectiveness of controls to manage data risk within the established Data Risk Appetite limits for their Business Unit</li><li>Facilitate Data Incident capture and coordination by planning Data Incident remediation activities, monitoring Data Incident status for reporting, and support testing and validation</li><li>Coordinate with Business Units and other Business Unit Data Offices to ensure System level Lineage is documented completely and accurately</li><li>Collaborate with data owners and users to modify or implement new repeatable and reliable business processes to implement truly effective data management</li><li>Partner with Third-Party Risk Management to monitor and validate that Third Parties adhere to Enterprise Data Risk Management requirements</li><li>Harmonize key policies and guidelines (e.g. Data Quality, Data Definition, Data Creation, Data Sharing, Data Usage policies) with the processes necessary to carry out those policies, in collaboration with multi-functional partners</li><li>Develop and produce key metrics scorecards and program status communications for the full suite of teams within Data Office</li></ul>Qualifications:<ul><li>8+ years of direct work experience in large scale/enterprise data projects, with at least 4 years of direct experience relating to creation and execution of formal data governance and/or data management programs</li><li>Bachelor’s degree in Information Security, Data Science, Data Management, Risk Management, Business Administration, or related field.</li><li>Consistent record of understanding business challenges and strategies and connecting those to data and capabilities</li><li>Strong working knowledge of current and upcoming data governance, data management and data product techniques and trends, with a point of view on the evolving concepts and standard methodologies</li><li>Senior level program management experience, with partners across a diverse, global set of business units</li><li>Demonstrable experience of driving meaningful improvements in business value through data management and strategy</li><li>Ability to work with white space to design and complete solutions to solve sophisticated challenges.</li><li>High-caliber communication skills, both in terms of preparing and delivering a strategic vision and updates to large groups and senior leader</li><li>Ability to put enterprise thinking first, connect the role’s agenda to enterprise priorities and balance the needs of customers, partners, colleagues &amp; shareholders</li><li>Demonstrated learning agility, ability to make decisions quickly and with the highest level of integrity</li><li>Eagerness to test, learn, fail and improve is crucial</li><li>Must have a positive, collaborative leadership style with colleague and customer first attitude</li><li>Incident management and reporting, risk/data risk management, data architecture, data breach management, data classification and handling, data quality monitoring and improvement, and data governance/compliance management experience preferred</li></ul>GuardianSalary Range: $144,250.00 to $256,250.00 annually + bonus + equity (if applicable) + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a> Depending on factors such as business unit requirements, the nature of the position, cost and applicable laws, American Express may provide visa sponsorship for certain positions.

Dir - Data Governance & Management

At American Express, our culture is built on a 175-year history of innovation, sharedvaluesand Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.Joining Amex Tech means discovering and shaping your contribution to something big. Here, you can work alongside talented tech teams and build a unique career with the Powerful Backing of American Express. With a range of opportunities to work with the latest technologies, and a commitment to back the broader engineering community through open source, our mission is to power your success. Because Amex Tech is powered by our technology, our culture, and our colleagues.The core of our company is not just the products we offer, but the personal connections our customers have with our brand. You can create digital experiences - from payments to rewards to servicing - that keep us connected to our customers and serve them at every touchpoint. From digital servicing and lifestyle features to secure, frictionless payment options, you can make a meaningful difference in our customers’ lives and help set us apart in the industry. &nbsp;The Enterprise CRM Solutions team was created in 2024 as part of the company’s Framework for Winning. Core to our purpose is reimagining the platform solution-delivery model to dramatically improve our strategic agility, speed to market, effectiveness of delivery and transparency. The Enterprise Customer Relationship Management Solutions (ECRMS) team creates solutions for the Sales and Customer Domain via respective platforms by harnessing the power of Data, Machine Learning, and Artificial Intelligence to offer powerful selling and re-selling engines to acquire new clients and expand existing client relationships for Sales, Account Development, and Marketers across the Enterprise. We are looking for a Product Manager for MerchantForce, the Salesforce CRM platform primarily supporting Global Merchant Services for American Express. The Product Manager will collaborate with stakeholders, users and partners to support and help create a compelling product vision, strategy and roadmap, and drive products and features from concept to launch in a fast-paced environment. The Product Manager has responsibility for decision making and prioritization for their products, working with marketing, design, engineering, and servicing leaders to convert the product vision and strategy into a well-managed product roadmap with an iterative release cycle with the customer in mind.The Product Manager will also be key to how we constantly improve and iterate on our capabilities, serving as a key bridge - listening to our users - to help our teams iterate, test, and learn. We are looking for someone who is deeply inquisitive, enjoys creative problem solving, pays attention to details, and has an entrepreneurial mindset and a maniacal focus on driving results.Responsibilities:<ul><li>Interacting with customers across the Blue Box, primarily within the Commercial and Merchant Sales and Account Development organizations, to identify needs, opportunities, and gaps, and solve problems.</li><li>Be a loud voice for the user, working with product teams to identify and articulate feature enhancements critical to driving improvements in future iterations.</li><li>Enabling analytics-driven decision making to evolve products and usage and own the metrics, e.g., leads generated and worked, opportunities closed, user satisfaction.</li><li>Develops appropriate tracking and reporting to track product performance post-launch in order to evaluate future investment.</li><li>Partner with cross functional teams to ensure training and readiness is in place prior to launch.</li><li>Continually improving products post-launch, prioritizing bugs and feature requests based on customer satisfaction.</li><li>Identifying opportunities and providing input on product vision, strategy, roadmap, and features for the Salesforce.com platform.</li><li>Defining and continually refining feature priority with business leaders.</li><li>Translates product roadmap features into well-defined product requirements/user stories and acceptance test criteria.</li><li>Prioritizes and maintains the sprint backlog for his or her products, balancing the requirements of customers and stakeholders.</li><li>Coordinates communication, escalates and facilitates resolution of risks, issues, and changes tied to the Product Backlog.</li><li>Establishing the product’s goals and reviewing success metrics to achieve success.</li></ul>Qualifications:&nbsp;A successful candidate will have:<ul><li>5+ years of experience in Product Management and/or Product Development preferred.</li><li>Bachelor's degree required; Bachelor's (or comparable experience) in Business, Engineering, Computer Science, Economics or Marketing is highly preferred.</li><li>A good balance of technical knowledge and business acumen with a proven track record of driving innovation and business metrics with a customer-first mindset.</li><li>Passion for learning how complex systems and processes work, and how to make them better.</li><li>Excellent communication skills with the ability to engage, influence, and inspire partners and stakeholders to drive collaboration and alignment.</li><li>High degree of organization, individual initiative and personal accountability.</li><li>Experience with agile and scrum software development methodologies desired.</li><li>Prior experience Salesforce.com CRM tool a plus.</li><li>Prior experience developing or enhancing CRM or other business technology platforms preferred.</li></ul>Salary Range: $103,750.00 to $174,750.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.

Manager - Digital Product Management - eCRMS

At American Express, our culture is built on a 175-year history of innovation, shared&nbsp;values&nbsp;and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.Joining Amex Tech means discovering and shaping your contribution to something big. Here, you can work alongside talented tech teams and build a unique career with the Powerful Backing of American Express. With a range of opportunities to work with the latest technologies, and a commitment to back the broader engineering community through open source, our mission is to power your success. Because Amex Tech is powered by our technology, our culture, and our colleagues.The Technology organization enables and accelerates the company’s growth strategies, delivering global capabilities and services in support of Amex’s customers and colleagues, while maintaining 24/7 servicing and availability to ensure an uninterrupted, high-quality customer experience. Technology provides the foundation for everything we do in the company while driving differentiation through building and leveraging innovative technology and data insights.The Enterprise CRM Solutions team was created in 2024 as part of the company’s Framework for Winning. Core to our purpose is reimagining the platform solution-delivery model to dramatically improve our strategic agility, speed to market, effectiveness of delivery and transparency. The Enterprise Customer Relationship Management Solutions (ECRMS) team creates solutions for the Sales and Customer Domain via respective platforms by harnessing the power of Data, Machine Learning, and Artificial Intelligence to offer powerful selling and re-selling engines to acquire new clients and expand existing client relationships for Sales, Account Development, and Marketers across the Enterprise.You will be a key member of the ECRMS Business Planning and Partner Management team that will collaborate and partner with business stakeholders, Tech strategy and portfolio management team, Engineering as well as Product teams to understand business initiatives, Report on the Product Roadmap delivery, prioritize the platform Priorities, participate actively in Annual planning. This role will report to the Acting Director of Business Planning &amp; Partner Management, within the ECRMS organizationHow will you make an impact in this role?<ul><li>The Manager – Digital Portfolio Management will be leading and managing the annual investment planning for ECRMS team.</li><li>Manage prioritization of business initiatives in Partnership with Engineering, product and Tech Strategy and transformation team.</li><li>Conduct financial forecast discussions with business unites in coordination with Engineering &amp; Product ECRMS Sales teams.</li><li>Reconcile financial details across planning and execution systems, investigating and resolving discrepancies</li><li>Coordinate, communicate and facilitate the progress of all strategic business initiatives committed at platform level.</li><li>Will be leading the portfolio reporting focused on Capacity planning &amp; management across all lines of business and will provide optimization recommendations.</li><li>Will be leading the management of Rally governance, Agile compliance, Workspace management, Software cap attestation.</li><li>Will be managing ECRMS Sales forecast in our project planning tools, coordinating between lines of business, Product and Engineering teams.</li><li>Partner with other portfolio teams to adopt best practices, identify opportunities in Analytics internal data tools to understand measure success and impact to critical metrics</li><li>Will be&nbsp;crafting visually impactful presentations to tell a compelling story.</li></ul>Qualifications:<ul><li>Degree in business management or economics, Advance Degree preferred.</li><li>Should be comfortable providing your point-of-view and communicate clear recommendations to Senior Leaders.</li><li>Hands on experience in Microsoft office suite - PowerPoint decks, Advanced excel. &nbsp;</li><li>Excellent written and verbal communication skills with an experience of working closely with all levels of the organization.</li><li>You are collaborative, excellent relationship builder and should be able to influence without authority.</li></ul>Salary Range: $103,750.00 to $174,750.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.

Manager-Portfolio Management; eCRMS

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.How will you make an impact in this role?Responsible for contacting clients with overdue accounts to secure the settlement of the account. Also they do preventive work to avoid future overdues with accounts that have a high exposure.<ul><li>Monitor key Liquidity, market and External Fraud risk portfolio metrics and ensure that the analytics yields impactful actionable insights and provides early reads on emerging trends</li><li>Create and Manage Risk MIS, dashboards, execute report and regulatory reporting.</li><li>Responsible for ideating and developing Self-Serve MIS and monitoring capabilities using PowerBI and Tableau</li><li>Create Early Warning Indicators leveraging Macro-trends, alternate data, customer insights</li><li>Identifying different risks, delivering and calling out key findings, and advising on recommended solutions to mitigate these risks.</li></ul>Minimum Qualifications<ul><li>Strong analytical skills and a rigorous, data-driven approach to problem-solving</li><li>Prior data analytics experience of 1-2 years is preferred.</li><li>Intellectual curiosity, learning agility, and keen attention to detail</li><li>Proven ability to collaborate effectively and drive large-scale cross-functional initiatives</li><li>Effective communication skills – clear, structured, and articulate</li><li>High energy, a can-do attitude and a demonstrated team-first mentality</li><li>Strategic thought leadership with a focus on process innovation</li><li>An advanced degree in statistics, econometrics, data science, mathematics, engineering, or a related quantitative field of study</li></ul>Salary Range: $89,250.00 to $150,250.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.&nbsp;

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.How will you make an impact in this role?<h4>About the Team:</h4>The Finance Control Management Risk ID, Assessment, and Testing team focuses on identifying, assessing, mitigating, and reporting on Operational and Compliance Risks across Finance processes and associated controls. This ensures compliance with regulatory standards and internal policies while strengthening the resiliency of Finance by applying a consistent methodology to managing current and emerging risks.This team is a key driver in building a more risk-aware, well-governed Finance function.<h4>Role Summary:</h4>As an Analyst, you will support the implementation of risk identification, assessment, and testing activities across the Finance organization. The role involves engaging with stakeholders to ensure strong control governance, risk transparency, and alignment with enterprise risk management standards.This role is a great fit for someone with foundational experience or exposure to risk and control concepts, whether through internships, academic projects, or early-career roles. While deep expertise isn't required, familiarity with risk identification, control design, or testing is important, as these concepts will be part of the day-to-day work.We're looking for someone who is disciplined, accountable, curious, and proactive—a strong individual contributor who communicates clearly, asks thoughtful questions, and thrives in a collaborative, evolving environment. This person brings a learning mindset, is comfortable navigating ambiguity, and is eager to play a role in the ongoing RCSA transformation and broader risk maturity initiatives.<h4>Key Responsibilities:</h4><ul><li>Identify, document, and maintain risks across Finance processes and systems</li><li>Support and facilitate Risk and Control Self Assessments (RCSAs) with process owners and control leads</li><li>Contribute to control testing and monitoring activities, including QA reviews and vertical testing</li><li>Review and enhance existing control categorization and process-control mapping</li><li>Help document updates to risk registers, issue logs, and risk profiles</li><li>Participate in ongoing transformation efforts to meet second-line expectations and enterprise standards</li><li>Share insights, observations, and risk themes to drive awareness and improvement</li><li>Demonstrate ownership of deliverables, timelines, and quality of output</li></ul>Minimum Qualifications:<ul><li>Analyst: 1–3 years of relevant experience in risk management, internal audit, controls testing, or compliance</li><li>Strong understanding of operational risk principles, control testing, and risk lifecycle</li><li>Experience in interpreting data, identifying trends, and drawing actionable insights</li><li>Excellent written and verbal communication skills, with the ability to communicate clearly and frequently</li><li>High attention to detail, with strong organizational and documentation skills</li><li>Demonstrated ability to work both independently and collaboratively in cross-functional settings</li></ul>Preferred Qualifications:<ul><li>Bachelor’s degree in Finance, Risk, Business, or Accounting; advanced degrees or certifications (e.g., CPA, CIA, CRMA) are a plus</li><li>Familiarity with risk assessment methodologies, GRC platforms, and/or dashboarding tools</li><li>General understanding of financial services and regulatory expectations</li><li>Prior involvement in control transformation or risk process redesign initiatives</li></ul>Salary Range: $55,000.00 to $110,000.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>Employment eligibility to work with American Express in the United States is required as the company will not pursue visa sponsorship for these positions

990 Project Management / Professional Services Jobs