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<h3>Job Description:</h3><p><strong><strong><strong>Financial Services Representative </strong></strong></strong></p><p>Have a passion for helping people? Join our team of Financial Services Representative where you’ll have dedicated time to focus on growth and career development, while you support our customers taking inbound calls while preparing for a future as the official face of Fidelity in our Investor Centers. Supercharge your early planning and advice career at Fidelity with paid training to help you get your Series 7 &amp; 66 licenses, personalized support, knowledgeable career guides, and celebration of your achievements, while building skills and experiences. During your onboarding experience in this role, you’ll support Fidelity’s customers over the phone by answering questions about account balances, making withdrawals, transferring funds, identifying resources, and placing trades, while working from home and spending one day per week in the Investor Center. Upon completion of this onboarding experience, you will work in the Investor Center on a daily basis.</p><p><strong><strong><strong>What to expect…</strong></strong></strong></p><p>In your first year as a new Financial Services Representatives, your onboarding leader will support you as you navigate our Industry leading training program, working at home and in an Investor Center.</p><ul><li><p><strong>Obtain Licenses: </strong>Become a FINRA (Financial Industry Regulatory Authority) Registered Representative by studying for and obtaining your SIE, Series 7 Top Off and Series 66 licenses, fully paid for and sponsored by Fidelity. This includes paid, on-the-job study time 4 days a week, support from licensing coaches, group and individualized study plans, and review classes. This role requires successful completion of all exams.</p></li><li><p><strong>Build and Solidify Skills: </strong> You’ll continue to spend four days a week working from home and one day a week in an Investor Center, where you’ll support customers with increasing complexity to develop and hone your skills. You’ll have dedicated time each week to develop new skills and to connect and refuel by networking with colleagues, taking online classes, and more! Once you complete this training journey, you’ll transition to working fully on-site in an Investor Center. Depending on business need, you might spend more time working remotely supporting inbound phone customers before you transition to an Investor Center.</p></li><li><p><strong>Discover Success:</strong> You’ll gain confidence and develop proficiency serving customers as you join the wealth management development track and will spend time building advanced skills that will further develop your career in planning.</p></li></ul><p><strong><strong><strong>Advantages of our career development experience…</strong></strong></strong></p><ul><li><p><strong>You are supported.</strong> We provide all the training you need to develop the skills needed to service customers and study for your FINRA licensing exams! You don’t need a finance background or college degree to succeed in this role.</p></li><li><p><strong>You are celebrated</strong>. Your achievements will be recognized and celebrated as you progress through this career development experience on your way to your first promotion.</p></li><li><p><strong>You are growing.</strong> From day one you’ll have the support and structure to plan for your future at Fidelity. The career coaching you will receive will help you understand the array of career opportunities at Fidelity and chart a course to help you grow in a personalized career path.</p></li><li><p><strong>You get variety.</strong> You’ll have dedicated time to focus on development activities and doing work that goes beyond supporting customer needs, while building the unique skills you’ll need as you prepare to be in the Investor Center each day.</p></li></ul><p><strong><strong><strong>The expertise we’re looking for…</strong></strong></strong></p><ul><li><p>High energy and enthusiasm with a natural passion for helping people</p></li><li><p>Flexibility and self-motivation</p></li><li><p>Experience in customer service (phone or in-person) and an ability to thrive face to face with clients in a fast-paced environment</p></li></ul><p><strong><strong><strong>The Skills You Br</strong></strong></strong><strong><strong><strong>ing</strong></strong></strong></p><ul><li><p>Eagerness to learn and build a career in financial services</p></li><li><p>Ability to deliver an outstanding customer experience</p></li><li><p>Superb interpersonal skills, attention to detail and ability to manage multiple tasks at once</p></li><li><p>Coachability, collaboration and curiosity will fuel your success</p></li></ul><p><strong><strong><strong>Our Investments in You</strong></strong></strong></p><p>Our benefit programs are crafted to help you and your loved ones strike the perfect balance. Here are a few featured benefits (not all benefits are listed): Maternal and Parental Leave, Tuition Reimbursement, Student Loan Assistance, 401(K) 7% match, Health Insurance, Dental Insurance, Vision Insurance, Disability Insurance, Paid Time off, Commuter Benefit Program, Backup Dependent Care, Charitable match, Concierge Services, Wellness Program, and Fitness Reimbursement.</p><p>Certifications: You will be given paid time and support to obtain SIE – FINRA, Series 07 – FINRA, Series 66 – FINRA</p>The base salary range for this position is $45,000 - $70,000 per year. <p>Placement in the range will vary based on job responsibilities and scope, geographic location, candidate’s relevant experience, and other factors.</p><p>Base salary is only part of the total compensation package. Depending on the position and eligibility requirements, the offer package may also include bonus or other variable compensation. </p><p><br>We offer a wide range of <a href="https://jobs.fidelity.com/benefits/" target="_blank">benefits</a> to meet your evolving needs and help you live your best life at work and at home. These benefits include comprehensive health care coverage and emotional well-being support, market-leading retirement, generous paid time off and parental leave, charitable giving employee match program, and educational assistance including student loan repayment, tuition reimbursement, and learning resources to develop your career. Note, the application window closes when the position is filled or unposted.</p><p>Most roles at Fidelity are Hybrid, requiring associates to work onsite every other week (all business days, M-F) in a Fidelity office. This does not apply to Remote or fully Onsite roles.</p><p>Please be advised that Fidelity’s business is governed by the provisions of the Securities Exchange Act of 1934, the Investment Advisers Act of 1940, the Investment Company Act of 1940, ERISA, numerous state laws governing securities, investment and retirement-related financial activities and the rules and regulations of numerous self-regulatory organizations, including FINRA, among others. Those laws and regulations may restrict Fidelity from hiring and/or associating with individuals with certain Criminal Histories.</p><h3>Certifications:</h3>Series 07 - FINRA, Series 66 - FINRA<h3>Category:</h3>Customer Service

Fidelity Investments

Financial Services Representative - Burbank CA

<h3>Job Description:</h3><h3>Investment Consultant</h3><p>You joined the financial services industry to make a difference in the lives of your clients. At Fidelity, we have a relentless commitment to our clients. Come join a firm that is a stable industry leader where we focus on the importance of communicating to connect and not just communicating to transact. We empower professional flexibility, growth, and support thus enabling long-term success for you and our clients.</p><h3>The Purpose of Your Role</h3><p>Working in our Investor Center, you will develop customized financial plans through a wide range of products and services using your sound judgment, keen knowledge of products, and Fidelity‘s planning tools. Instead of spending your time sourcing new customers, you will engage with existing clients and warm leads, which will allow your focus to remain where it matters most: providing investment solutions and growing relationships with a dedicated local advisor.</p><h3>The Expertise We’re Looking For</h3><ul><li><p>Effectively utilizing Fidelity’s guidance tools, you engage in financial planning discussions by presenting solutions and service offerings that best meet client needs</p></li><li><p>Leveraging technology, you can prepare for and conduct efficient one-on-one appointments to make the best use of the client’s time, as well as plan for post-appointment follow-up</p></li><li><p>Growing relationships through proactive outreach, you seek to understand clients’ goals and objectives and refer them to a wealth management partner based on needs and financial complexity</p></li><li><p>Series 7 &amp; 63 licensed; Series 65 or 66 and appropriate state registrations preferred, OR ability to acquire quickly upon hire</p></li><li><p>Degree and/or other professional certifications such as a CFP are helpful; if you don’t already have a CFP or degree, our Tuition Reimbursement program can help you obtain one!</p></li></ul><h3>The Skills You Bring</h3><ul><li><p>You have a comprehensive understanding of various investment solutions, and can educate customers on the values and differences of each</p></li><li><p>Your interpersonal skills and ability to grow relationships are exemplary; you take initiative and exceed expectations</p></li><li><p>You have outstanding communication and consultative skills, and you thrive in a fast-paced work environment</p></li></ul><h3>Our Investments in You</h3><p>Fidelity’s greatest advantage is our people, and we believe it is important to approach life holistically. We offer a competitive total rewards package, including a stable base salary, to recognize associate achievements. And our benefit programs are designed to help you and your family strike the right balance. We offer training in-branch, regionally, nationally, and virtually to help you with all aspects of your business. You will not fail due to a lack of training or onboarding!</p><h3>The Value You Deliver</h3><p>In this role you will work directly with clients to help them make investment decisions that are in their best interest. By effectively navigating Fidelity’s planning and guidance tools, presenting and implementing solutions that best meet the client’s needs, you will have a lasting impact on the client’s financial future.<br><br>Please note this role requires in-person attendance in the assigned Branch location.</p>The base salary range for this position is $59,000 - $74,000 per year. <p>Placement in the range will vary based on job responsibilities and scope, geographic location, candidate’s relevant experience, and other factors.</p><p>Base salary is only part of the total compensation package. Depending on the position and eligibility requirements, the offer package may also include bonus or other variable compensation. </p><p><br>We offer a wide range of <a href="https://jobs.fidelity.com/benefits/" target="_blank">benefits</a> to meet your evolving needs and help you live your best life at work and at home. These benefits include comprehensive health care coverage and emotional well-being support, market-leading retirement, generous paid time off and parental leave, charitable giving employee match program, and educational assistance including student loan repayment, tuition reimbursement, and learning resources to develop your career. Note, the application window closes when the position is filled or unposted.</p><p>Most roles at Fidelity are Hybrid, requiring associates to work onsite every other week (all business days, M-F) in a Fidelity office. This does not apply to Remote or fully Onsite roles.</p><p>Please be advised that Fidelity’s business is governed by the provisions of the Securities Exchange Act of 1934, the Investment Advisers Act of 1940, the Investment Company Act of 1940, ERISA, numerous state laws governing securities, investment and retirement-related financial activities and the rules and regulations of numerous self-regulatory organizations, including FINRA, among others. Those laws and regulations may restrict Fidelity from hiring and/or associating with individuals with certain Criminal Histories.</p><h3>Certifications:</h3>Insurance License - Issuing Authority, Series 07 - FINRA, Series 66 - FINRA<h3>Category:</h3>Sales

Investment Consultant - Brea, CA

<p><b>Salary Range:&nbsp;</b>&nbsp;$117,509.00&nbsp;(Min.) -&nbsp;$152,762.00&nbsp;(Mid.) -&nbsp;$188,015.00&nbsp;(Max.)</p><p>Established in 1997, L.A. Care Health Plan is an independent public agency created by the state of California to provide health coverage to low-income Los Angeles County residents. We are the nation’s largest publicly operated health plan. Serving more than 2 million members, we make sure our members get the right care at the right place at the right time.<br><br>Mission: L.A. Care’s mission is to provide access to quality health care for Los Angeles County's vulnerable and low-income communities and residents and to support the safety net required to achieve that purpose.<br></p><h4>Job Summary</h4><p>Reporting to the Director of Enhanced Care Management (ECM), the ECM Manager will be responsible for overseeing the day-to-day operations of both clinical and non-clinical ECM staff. The primary focus is on ensuring timely compliance and adherence to regulatory standards as outlined in the ECM Policy Guide, policies, and procedures. This position is responsible for enhancing care for the most vulnerable populations and actively participates in developing strategic approach to managing the ECM Team ensuring that it provide exceptional care management. This position extends to regulatory and accreditation compliance, as well as the oversight of ECM Providers and Plan Partners' delegated functions related to ECM. Collaborates with internal and external stakeholders, such as hospitals, providers, Local Initiatives, Plan Partners, and community-based organizations, is crucial to guaranteeing coordinated and cost-effective quality healthcare for L.A. Care Members. </p><p>This position manages all aspects of running an efficient team, including hiring, supervising, coaching, training, disciplining, and motivating direct reports. </p><h4>Duties</h4><h4>Oversee ECM Provider Activities: Manage and ensure the effective and compliant performance of ECM Provider contracted activities. Cultivate and maintain active communication with ECM Providers, identifying performance issues and opportunities for improvement within the provider network that impact compliance and member care.</h4><h4>Training and Collaboration: Collaborate with staff to identify topics and agenda items for Provider training and Joint Operating Meetings.</h4><h4>Quality Assurance and Improvement:</h4><ul><li>Ensure high-quality delivery of ECM services to medically and behaviorally complex members.</li><li>Review systems and processes, making recommendations for improvement to consistently provide high-quality care.</li><li>Comprehensively screen referred ECM member intakes to determine appropriate services and initiate care within established time frames.</li><li>Establish and implement Quality Assurance mechanisms to measure and maintain high standards of care.</li></ul><h4>Program Operations Enhancement:</h4><ul><li>Manages complex projects, engaging and updating key stakeholders, developing timelines, leads others to complete deliverables on time and ensures implementation upon approval.</li><li>Develop and implement program operations enhancements.</li><li>Ensure quality is measured and reporting requirements for state/federal compliance are met.</li><li>Track data related to contract compliance and member complaints.</li><li>Formulate reports and make recommendations to ensure overall program effectiveness through data collection and analysis.</li></ul><h4>Duties Continued</h4><h4>Community Engagement:</h4><ul><li>Interact with other agencies and service providers in the community.</li><li>Share information about services and resources.</li><li>Help develop care-management strategies to enhance the delivery of ECM services.</li></ul><h4>Team Leadership:</h4><ul><li>Manage staff, including, but not limited to monitoring of day-to-day activities of staff, monitoring of staff performance, mentoring, training, and cross-training of staff, handling of questions or issues, etc. raised by staff, encourage staff to provide recommendations for relevant process and systems enhancements, among others. Address questions or issues raised by staff, encouraging them to provide recommendations for relevant process and systems enhancements.</li></ul><h4>Compliance and Confidentiality:</h4><ul><li>Maintain confidentiality in compliance with all HIPAA requirements.</li><li>Communicate to supervisors any barriers to completing assignments or daily work efficiently and effectively.</li><li>Demonstrate reliability and uphold good attendance and punctuality standards.</li></ul><h4>Perform other duties as assigned.</h4><h4>Education Required</h4>Master's degree in Social Work OR Associates Degree in NursingIn lieu of degree, equivalent education and/or experience may be considered.<h4>Education Preferred</h4>Bachelor's Degree in Nursing or Related Field<h4>Experience</h4><p><b>Required:</b></p><p>Minimum of 6 years of recent care management experience in a managed care setting, such as a health insurance environment and/or experience as care manager in a community based organization.</p><p>At least 4 years of leading a process, program or staff or supervisory/management experience.</p><p>Experience in Medi-Cal/Medicaid, Medicare, or other government medical programs for underserved populations</p><p><b>Equivalency:</b>&nbsp; Completion of the L.A. Care Management Certificate Training Program may substitute for the supervisory/management experience requirement.</p><p><b>Preferred:</b></p><p>Previous care management experience in auditing/oversight/performance management.</p><h4>Skills</h4><p><b>Required:</b></p><p>CalAIM Enhanced Care Management (ECM) Knowledge:</p><ul><li>Proficient understanding of CalAIM Enhanced Care Management (ECM) principles, policies, and processes.</li></ul><p>Strategic Partnership and Relationship Building:</p><ul><li>Acquaintance with the Los Angeles County ECM provider community, enabling effective strategic partnership development and establishment of enduring relationships.</li></ul><p>Healthcare Delivery and Finance:</p><ul><li>Knowledgeable about healthcare delivery and finance, with a keen understanding of its impact on the improving health outcomes.</li></ul><p>Audit and Oversight:</p><ul><li>Demonstrated experience in audit and oversight procedures.</li></ul><p>Communication Skills:</p><ul><li>Excellent verbal and written communication skills, and strong interpersonal skills.</li></ul><p>Proficiency in MS Office:</p><ul><li>Proficient in utilizing MS Office applications.</li></ul><p>Problem Solving:</p><ul><li>Ability to solve complex problems and identify creative solutions within the realm of healthcare management.</li></ul><p>Collaboration with External Agencies:</p><p>Proven ability to address complex issues and identify creative solutions through collaboration with external agencies.</p><p><b>Preferred:</b></p><p>Bilingual in one of LA Care Health Plan’s threshold languages is highly desirable. English, Spanish, Chinese, Armenian, Arabic, Farsi, Khmer, Korean, Russian, Tagalog, Vietnam</p><h4>Licenses/Certifications Required</h4>Registered Nurse (RN);current and unrestricted California License OR Licensed Clinical Social Worker; current and unrestricted California License.<h4>Licenses/Certifications Preferred</h4>Certified Case Manager (CCM)<h4>Required Training</h4><h4>Physical Requirements</h4>Light<h4>Additional Information</h4><p>Please note that a Licensed Clinical Social Worker is only required when Master's Degree in Social Work. Licensed Clinical Social Worker not required with Associate's or Bachelor's Degree in Nursing.</p><p><b>Salary Range Disclaimer:</b> The expected pay range is based on many factors such as geography, experience, education, and the market.&nbsp; The range is subject to change.</p><p><b>L.A. Care offers&nbsp;a wide range of benefits including</b></p><ul><li>Paid Time Off (PTO)</li><li>Tuition Reimbursement</li><li>Retirement Plans</li><li>Medical, Dental and Vision</li><li>Wellness Program</li><li>Volunteer Time Off (VTO)</li></ul><p><br><strong>Nearest Major Market: </strong>Los Angeles                                                                            <br><strong>Job Segment: </strong>                    Social Worker, Nursing, Registered Nurse, Medicaid, Medicare, Service, Healthcare                                                    </p>

L.A. Care Health Plan

Manager, Enhanced Care Management RN or LCSW

<p><b>Salary Range:&nbsp;</b>&nbsp;$102,183.00&nbsp;(Min.) -&nbsp;$132,838.00&nbsp;(Mid.) -&nbsp;$163,492.00&nbsp;(Max.)</p><p>Established in 1997, L.A. Care Health Plan is an independent public agency created by the state of California to provide health coverage to low-income Los Angeles County residents. We are the nation’s largest publicly operated health plan. Serving more than 2 million members, we make sure our members get the right care at the right place at the right time.<br><br>Mission: L.A. Care’s mission is to provide access to quality health care for Los Angeles County's vulnerable and low-income communities and residents and to support the safety net required to achieve that purpose.<br></p><h4>Job Summary</h4><p>The Supervisor of Utilization Management (UM) RN is responsible for executing the day-to-day operations of the UM department, and monitoring the Care Management (CM) staff’s responsibilities and activities. This includes, but not limited to, ensuring proper staffing and coverage; monitoring and evaluating departmental operations to ensure optimal efficiency, productivity, and effectiveness; documenting and appropriately addressing excellence or deviations in work, departmental, and organizational expectations; and conducting intermittent and annual performance evaluations. This role assists in triaging identified issues/problems and forming resolution within the scope of work/licensure. The Supervisor is a subject matter expert (SME) in Care/Case/Utilization Management and supporting regulations, policies, protocols, and procedures. This position serves as a formal and informal instructor, and escalates issues/concerns to the appropriate person when outside of their scope.</p><p>This position is responsible in assisting with and development and maintenance of a successful and cohesive unit, with high level of productivity and accuracy to achieve the department's overall performance metrics. The Supervisor ensures all functions of the UM department are operating in accordance with the organization's mission, values and strategic goals, which are focused on quality care delivery and continuous improvement; and are provided in a manner that is responsive and sensitive to the needs of L.A. Care's culturally diverse membership.</p><p>The position supports the UM Manager/Director. This role also assists UM Educator/Manager/Director in identification of training needs including, but not limited to, collaborating in development of programs, training materials, competency checklist, and orientation checklists necessary to meet education and training needs of UM staff.&nbsp; The position supervises all aspects of running an efficient team, including hiring, supervising, coaching, training, disciplining, and motivating direct-reports.</p><h4>Duties</h4><p>Ensures adequate/appropriate distributions of workforce, assignments and time off requests. &nbsp;Participates in the hiring and termination process providing recommendations with appropriate supporting documentation.</p><p>Monitors of staff's performance including productivity and compliance with regulatory requirements, compliance with policies. &nbsp;Identifies, communicates and coaches to improve staff performance. &nbsp;Develops tools, job aids, and workflows to optimize the process flow, performance and productivity of the UM team. &nbsp;Completes intermittent and annual staff evaluations.</p><p>Serves as the primary resource for all business-related questions/issues raised by staff; escalates to appropriate leader/team when necessary.</p><p>Recommends and implements process improvement measures to achieve department's performance measures outcomes and goals.</p><p>Plans and oversees UM activities according to model of care, program description and policy and procedures to provide timely, quality care and services to members.</p><p>Maintains all assigned reporting responsibilities, conducts regular audits to ensure compliance with community, industry and organizational standards including regulatory requirements. Serves as a super-user on electronic programs and systems used by the department.</p><p>Assists in the development of programs, workflows, tools, training materials, orientation checklists, and competency checklist necessary to meet educational needs. &nbsp;Trains new staff, remediation of seasoned staff and cross training as needed in specified business lines. &nbsp;<br><br>Serves as a leader and role model as well as technical and informational resource for staff and peers.</p><h4>Duties Continued</h4><p>Fosters a culture that encourages employee contribution to ensure that the department maintains an environment in which quality flourishes.</p><p>Services as member/resource/liaison to the Interdisciplinary Care Team. &nbsp;</p><p>Recommends resources to improve performance standards in terms of Utilization Management. &nbsp;Collaborates with peers and colleagues within the organization to address process improvements, member's needs, department and organizational enhancements and communicate development as appropriate.</p><p>Participates on internal and external committees as delegated or assigned.</p><p>Serves as a consultant to other departments or organizations as needed.</p><p>Responsible for the daily workflow and leading the work of assigned staff.&nbsp; This role will mentor, coach, act as a resource and provide feedback on performance of assigned staff.</p><p>Performs other duties as assigned.</p><h4>Education Required</h4>Associate's Degree in Nursing<h4>Education Preferred</h4>Bachelor's Degree in Nursing<h4>Experience</h4><p><b>Required:</b><br>Minimum of 7 years of acute/clinical care experience.<br></p><p>Minimum of 2 years of experience in Case/Care/Utilization Management in an acute care or health plan setting. </p><p>Minimum of 3 years leading process, program, or staff or supervisory experience.</p><p>Equivalency:&nbsp; Completion of the L.A. Care Management Certificate Training Program may substitute for the supervisory/management experience requirement.</p><h4>Skills</h4><p><b>Required:</b><br>Knowledge of state, federal and regulatory requirements in Care/Case/Utilization Management.</p><p>Strong verbal and written communication skills.</p><p>Computer literacy with proficiency with Microsoft Word, Excel, etc. and ability to learn core departmental computer systems and software.</p><p>Excellent organizational, time management, and interpersonal skills.</p><p>Must be detailed-oriented, energetic, and an enthusiastic team player.</p><p>Must be able to work independently.</p><h4>Licenses/Certifications Required</h4>Registered Nurse (RN) - Active, current and unrestricted California License<h4>Licenses/Certifications Preferred</h4><h4>Required Training</h4><h4>Physical Requirements</h4>Light<h4>Additional Information</h4><p><b>Salary Range Disclaimer:</b> The expected pay range is based on many factors such as geography, experience, education, and the market.&nbsp; The range is subject to change.</p><p><b>L.A. Care offers&nbsp;a wide range of benefits including</b></p><ul><li>Paid Time Off (PTO)</li><li>Tuition Reimbursement</li><li>Retirement Plans</li><li>Medical, Dental and Vision</li><li>Wellness Program</li><li>Volunteer Time Off (VTO)</li></ul><p><br><strong>Nearest Major Market: </strong>Los Angeles                                                                            <br><strong>Job Segment: </strong>                    Nursing, Registered Nurse, Healthcare                                                    </p>

Supervisor, Utilization Management RN

<p><b>Salary Range:&nbsp;</b>&nbsp;$50,216.00&nbsp;(Min.) -&nbsp;$62,770.00&nbsp;(Mid.) -&nbsp;$75,324.00&nbsp;(Max.)</p><p>Established in 1997, L.A. Care Health Plan is an independent public agency created by the state of California to provide health coverage to low-income Los Angeles County residents. We are the nation’s largest publicly operated health plan. Serving more than 2 million members, we make sure our members get the right care at the right place at the right time.<br><br>Mission: L.A. Care’s mission is to provide access to quality health care for Los Angeles County's vulnerable and low-income communities and residents and to support the safety net required to achieve that purpose.<br></p><h4>Job Summary</h4><p>The Managed Long Term Services and Supports Coordinator II is responsible for MLTSS Outreach to members accessing for unmet needs and barriers in care. The position handles question(s) and resolves issues. This position provides members and others with basic information about MLTSS services and commonly requested information, resolves basic issues as possible. This position collaborates with other L.A. Care departments and CBOs as a subject matter expert when implementing new initiatives and educational materials related to MLTSS. The position is also responsible for Long Term Care Institutional Preferred Provider Group reassignment and Long term Care discharge summaries. The position assists the MLTSS department and L.A. Care's contracted Provider Network in understanding MLTSS programs so that we can ensure members, families, and caregivers, have easy access to a service delivery system that improves the well-being of our members while giving them an opportunity to remain living safely in their homes. MLTSS consists of: In-Home Supportive Services (IHSS), Multipurpose Senior Services Program (MSSP), Care Plan Options (CPO), Long Term Care (LTC), Community Based Adult Services (CBAS) and services provided by Community Based Services (CBO).</p><h4>Duties</h4><p>Outreaches to member(s) based on HRA data received in MLTSS Queue assessing for unmet needs or barriers in care. Provides general information about MLTSS benefits available and coordinating care by making appropriate referrals to MLTSS programs, community resources and coordinating care with member Preferred Provider Group/PCP when services are put in place. (30%)</p><p>Implements and conducts new hire orientation for MLTSS, Customer Solution Center, Social Services, Behavioral Health, Disease Management, Case Management and Utilization Management as needed. (10%)</p><p>Responsible for Long Term Care Institutional Member reassignment for member residing in LTC and for members who transition to the community, including processing of LTC discharge summaries assigning member back to a regular PPG. Troubleshoots iPPG reassignment issues such as the direct (25%)</p><p>SME in newly implemented Model of Care supporting LTC and CBAS Team, with difficult placement, member transitioning to the community, medical records request, maligns, decertification's and other duties. (25%)</p><p>Performs other duties as assigned. (10%)</p><h4>Duties Continued</h4><h4>Education Required</h4>High School Diploma/or High School Equivalency Certificate<h4>Education Preferred</h4>Associate's Degree<h4>Experience</h4><p><br><b>Required:</b></p><p>At least 1 year of related experience, preferably in managed care, Medi-Cal, Managed Long Term Services &amp; Supports, and/or as Medical Assistant.</p><h4>Skills</h4><p><b>Required:</b></p><p>Strong verbal &amp; written communication skills. </p><p>Proficiency with Microsoft Word &amp; Excel.</p><p>Strong organizational, prioritizing, time management and interpersonal skills, along with sound judgment.</p><p>Knowledge of medical terminology.</p><h4>Licenses/Certifications Required</h4><h4>Licenses/Certifications Preferred</h4><h4>Required Training</h4><h4>Physical Requirements</h4>Light<h4>Additional Information</h4><p><b>Salary Range Disclaimer:</b> The expected pay range is based on many factors such as geography, experience, education, and the market.&nbsp; The range is subject to change.</p><p><b>L.A. Care offers&nbsp;a wide range of benefits including</b></p><ul><li>Paid Time Off (PTO)</li><li>Tuition Reimbursement</li><li>Retirement Plans</li><li>Medical, Dental and Vision</li><li>Wellness Program</li><li>Volunteer Time Off (VTO)</li></ul><p><br><strong>Nearest Major Market: </strong>Los Angeles                                                                            <br><strong>Job Segment: </strong>                    Behavioral Health, Social Services, Medical Assistant, Healthcare, Service                                                    </p>

Managed Long Term Services and Supports Coordinator II

<p>At American Career College, we share a passion for students and transforming healthcare education! As an associate for a certified Great Place to Work, you will join a collaborative, student-centric culture valuing academic integrity, mutual respect, student learning, service, responsiveness, innovation, diversity, and stewardship.  As a part of this team, you will guide students to do more than change their own lives – you will help change the lives of every patient they care for throughout their career. </p><p><strong>You will make an impact by:</strong></p><ul><li>Coordinating, facilitating, and supervising the externship training, includeing student transition from class work to externship to graduate in preparation for placements.</li><li>Locating, maintaining and acquiring new externship sites and contracts; schedules and supervises students' externship assignments; advises students and provides classroom instruction in accordance with the program's objectives.</li><li>Assisting students in gaining meaningful employment in jobs applicable to their field of study. Guides students with the job search process, including teaching workshops and critiquing resumes.</li><li>Providing excellent customer service to current and graduating students in accordance with the mission and purpose of the college.</li><li>Coordinating and assisting graduates with job interviews and obtaining entry level healthcare career opportunities.</li></ul><p><strong>Your Experience Includes:</strong></p><ul><li>Establishes, acquires, and maintains contracts with extern sites using the approved college agreement; maintains accurate extern site information database, including contact information and specific contractual agreement termination and expiration dates, and initiates renewal process timely.</li><li>Maintains on-going contact with local employers to obtain information on externship opportunities. Researches and develops new externship sites with new employers. Develops and enhances working relationships, facilitates student employment opportunities, and ensures positive long-term relationships with employers.</li><li>Works with extern staff to clarify policies and procedures specific to facility.</li><li>Places predetermined number of students per week into externship opportunities with local employers.</li><li>Achieves the established program extern-to-placement conversion percentage goals.</li><li>Maintains established department policies and procedures; attends in-services and other required meetings.</li><li>Maintains confidentiality of all student, associate, and/or college information as required.</li><li>Advises students about externship site choices and assigns students to extern sites as appropriate.</li><li>Monitors sites to include, phone or on site visits, mediates conflicts, establishes specific learning objectives, determines and records attendance concerns.</li><li>Tracks externship attendance and ensures that all extern assignments are completed as determined by the program.</li><li>Coordinates a plan to best observe, instruct, and evaluate students learning and practical skills which includes a direct observation assessment of skills in applicable setting for related area of instruction.</li><li>Apprises extern staff of student objectives in each program area.</li><li>Validates with extern staff the effectiveness of student placement and progress in meeting mutually established objectives to ensure that the experience is adequate, and that the student is achieving a satisfactory level of performance.</li></ul><p><strong>Education:</strong></p><ul><li>High school graduate or equivalent required.</li><li>Must be a graduate from a program accredited by an agency recognized by the U.S. Secretary of Education or the Council for Higher Education Accreditation (CHEA) in the specialty field or the subject area in which they teach.&nbsp;</li></ul><p><strong>Do you want a career that allows you to make a difference in other people’s lives? Discover what it means to truly believe in the work that you do at American Career College.</strong></p><p><br>For more than 40 years American Career College has had the privilege of educating students seeking careers in healthcare—guiding them through their transformational journey from student to caregiver. Our associates are united behind that purpose and share a deep commitment to our values of teamwork, collegiality, transparency, and a student-centric approach to all we do. This focus creates an aligned, nimble, and consensus-driven culture that is solution-oriented and supports our associates’ professional growth.</p><p><em>American Career College is proud to be an equal opportunity employer. We embrace diversity and are dedicated to creating an inclusive environment for all associates.</em></p>

American Career College

Medical Billing Externship Coordinator

<br>Title<br><br><b>Senior Coordinator, Academy Support&nbsp;</b><br><br>Description<br><br><p><strong>Department: </strong>Information Technology</p><p><strong>Reports to: </strong>Manager, Technical Support</p><p><strong>Job Type: </strong>Regular - Full-time</p><p><strong>Job Classification:</strong> Hourly (Non-exempt)</p><p><strong>Workplace Location: </strong>Los Angeles -Pickford</p><p><strong>Summary/Objective: </strong></p><p>The Senior Coordinator, Academy Support provides frontline support to the Academy's IT department by responding to phone calls and email inquiries from Academy members and the public. This role assists users with accessing and engaging with the Academy's online platforms, including voting, streaming, dues payments, login assistance, and other digital services.</p><p><strong>Essential Functions of the Job:</strong></p><ul><li>Serve as one of the public points of contact for the Academy, engaging with Academy members and awards submitters.</li><li>Ensure timely attendance and proper follow-up of assigned work and projects.</li><li>Participate in project meetings as needed to ensure a thorough understanding of project goals, technical approaches, and implementation timelines.</li><li>Assist the Technical Support Manager in training Academy Support agents on new and existing systems.</li><li>Interface with the Technical Support Manager to communicate member needs and trends in member feedback.</li><li>Actively maintain a thorough understanding of the Academy's wide-ranging online platforms to effectively communicate instructions to members at a moment's notice.</li><li>Serve as a secondary base of operations for the department and act as the point of contact for the team in the absence of the Technical Support Manager.</li><li>Work with the Technical Support Manager to complete special departmental projects.</li><li>Maintain a high level of professionalism and positivity at all times when communicating with members.</li><li>Occasionally reroute incoming calls and emails to the correct department.</li><li>Participate in training sessions with project managers to learn new platforms or refresh skills on seasonal platforms.</li><li>Interface with the Technical Support Manager to communicate member feedback.</li><li>Log and track each member interaction in CRM, occasionally interfacing with the IT team to make sure every inquiry is properly recorded and resolved.</li><li>Participate in data-driven team projects as needed by IT and Member Relations.</li><li>Assist the QA team as needed to test assets for the Academy Screening Room.</li><li>Perform other related duties as assigned.</li></ul><p><strong>Required Competencies: </strong></p><ul><li>A bachelor's degree required; a technical discipline is preferred.</li><li>2+ years of relevant experience.</li><li>Strong skills in the use of technology and websites are required.</li><li>Flexible and collaborative with a strong ability to shift direction quickly and adapt to changing priorities.</li><li>Outstanding communication is a must, including fluency in English and highly professional verbal and written communication, and special attention to detail and accuracy.</li><li>A proven ability to handle confidential information with discretion.</li><li>Intermediate proficiency in using MS Office.</li><li>Ability to work cooperatively with other Academy departments.</li><li>Flexibility to work some weekends and late evenings during Oscars season.</li></ul><p><strong>Preferred Qualifications: </strong></p><ul><li>Process-driven approach to technical support desired.</li><li>CRM (preferably Microsoft Dynamics CRM) knowledge desired.</li></ul><p><strong>Required Vaccination: </strong>Full vaccination against COVID-19 is required, including any booster vaccinations as applicable. <strong>Exception:</strong><strong>Medical and religious accommodations approved by the Office of People &amp; Culture.</strong></p><p><strong>Compensation: </strong>The expected salary range for this role is $23.00 - $24.00 per hour. The actual base pay offered will be determined by factors such as experience, skills, training, location, certifications, education, and other factors permitted by law. Decisions will be made on a case-by-case basis.)</p><p><strong>Benefits:</strong></p><ul><li>Comprehensive medical, dental, and vision coverage.</li><li>15 days of PTO, plus company-paid holidays.</li><li>Additional time off including summer hours, winter hours, and a cultural floating holiday.</li><li>Paid sick leave.</li><li>Paid parental leave.</li><li>401k retirement plan with a company match</li><li>Clean Air Commuter Program</li><li>Employee Assistance Program through CompPsych Guidance Resources.</li><li>Wellness benefits through Cigna Healthcare.</li><li>Free access to 16,000+ online courses through LinkedIn Learning</li><li>Free Academy membership screenings</li><li>Free tickets and screenings at the Academy Museum</li><li>Employee discounts through LifeMart and Working Advantage</li></ul><p>#LI-DNI</p>&nbsp;<br><br>Position Requirements<br><br>&nbsp;<br><br>Full-Time/Part-Time<br><br>Full-Time&nbsp;<br><br>Position<br><br>Senior Coordinator, Academy Support&nbsp;<br><br>Location<br><br>Los Angeles &nbsp;<br><br>About the Organization<br><br>The Academy of Motion Picture Arts and Sciences is a global community of more than 10,000 of the most accomplished artists, filmmakers and executives working in film. In addition to celebrating and recognizing excellence in filmmaking through the Oscars, the Academy supports a wide range of initiatives to promote the art and science of the movies, including public programming, educational outreach and the Academy Museum of Motion Pictures.<br>&nbsp;<br><br>EOE Statement<br><br>The Academy is committed to equal opportunity in employment and to creating and valuing diversity in its workforce. Maintaining a diverse workforce is important to the Academy. The Academy enforces a strict policy that prohibits discrimination in hiring, training, compensation, promotion, transfer, or termination, whether on the basis of race, color, national origin, religion, sex, disability, age, veteran status, sexual orientation or genetic information. This includes a workplace that is free of all forms of harassment. Also, to help foster diversity, the Academy uses programs that ensure fairness of opportunity, pay, and growth to all applicants and employees. Every employee of the Academy is required to follow this policy and to preserve the Academy’s commitment to diversity.&nbsp;<br><br><p>This position is currently accepting applications.</p><br><br><p>Apply Now</p><br>

Academy Of Motion Picture Arts and Sciences

Academy Of Motion Pictures

Senior Coordinator, Academy Support

<p><strong>Join the Clean Energy Revolution</strong></p><p>Become an<strong>Information Technology Product Management, Senior Advisor</strong>at Southern California Edison (SCE) and build a better tomorrow. NextGen ERP is a large, complex multiyear program designed to transform the way the electric utility operates. This critical, strategic program leverages the latest business transformation management methodologies and tools as well as advanced technology innovations such as AI/ML capabilities to enable an enterprise-wide future-focused business transformation. In this job, you’ll perform as a Services Architect/Outsourcing Advisor with a deep IT Service Management background. We're ideally seeking people that are familiar with service catalogs and AMS/ADM service delivery models in support of large and complex SAP footprints. In this role, there is the potential that you will deliver Program Management/Delivery Management functions, as needed.</p><p>As an&nbsp;<strong>Information Technology Product Management, Senior Advisor</strong>, your work will help power our planet, reduce carbon emissions and create cleaner air for everyone. Are you ready to take on the challenge to help us build the future?</p><h4><b>Responsibilities</b></h4><ul><li>Leads the end-to-end planning, development, design, implementation, and operationalization of enterprise solutions.</li><li>Designs and establishes scalable, adaptable operating models and governance frameworks to support evolving business and technology requirements.</li><li>Drives business process re-engineering, process optimization, and the design of best-in-class workflows to enhance operational efficiency across the organization.</li><li>Oversees product and program management activities, including the creation and maintenance of comprehensive project plans, solution delivery roadmaps, and supporting documentation for transformation projects.</li><li>Collaborates with business stakeholders to gather, analyze, and prioritize detailed business requirements, translating them into actionable user stories and product features.</li><li>Manages IT portfolio planning by evaluating projects, evaluating financial impact and risks, and aligning initiatives with organizational goals and strategy.</li><li>Develops and communicates clear, actionable roadmaps and strategic plans to guide cross-functional teams toward successful product outcomes.</li><li>Assesses and recommends strategic solutions and technology options to ensure the delivery of high-quality services and achievement of desired business objectives.</li><li>Supports change management initiatives, partnering with OCM practitioners, service providers and stakeholders to ensure smooth adoption of new processes, technologies, and organizational changes.</li><li>Define, track, and analyze key performance indicators (KPIs) and metrics to measure product success, identify areas for improvement, and guide future development.<br></li></ul><h4><b>Minimum Qualifications</b></h4><ul><li>Ten or more years of experience in transformational information technology product or project management including complex process redesign, application development and maintenance.</li><li>5 or more years of experience in designing and implementing IT service delivery and operating models.</li><li>Bachelor’s degree in Computer Science, Information Systems, Engineering, Business Administration, Statistics/ Mathematics or equivalent STEM major.<br></li></ul><p><strong>Preferred Qualifications</strong></p><ul><li>5 years or more of full lifecycle SAP implementations including SAP ECC and S/4 HANA ERP, including familiarity with various SAP ERP modules (e.g., ERP, CRM, SCM, HCM) and their functionalities.</li><li>7 years or more of proven track record of successful SAP implementations, including project planning, execution, and go-live support.&nbsp;</li><li>Proven ability to lead and manage service delivery teams, ensuring adherence to SLAs, KPIs, and customer expectations.</li><li>Strong understanding of service contracts, including negotiation, interpretation, and adherence to contractual obligations.</li><li>Excellent communication, interpersonal, and collaboration skills to effectively interact with clients, stakeholders, and team members.</li><li>In-depth knowledge of Application Management Services (AMS) models, including incident management, problem management, change management, and release management.</li><li>Experience in negotiating and managing broker agreements with third-party vendors.</li><li>Ability to analyze business requirements, identify potential risks and challenges, and develop effective mitigation strategies.</li><li>ITIL certifications strongly preferred.</li><li>Strong project management skills, including planning, budgeting, resource allocation, and risk management.</li><li>Proven leadership and mentoring skills to guide and motivate team members.</li><li>Excellent analytical and problem-solving skills to identify and resolve complex issues.</li></ul><p><strong>Additional Information&nbsp;</strong></p><ul><li>This position’s work mode is&nbsp;<strong>hybrid.&nbsp;</strong>The employee will report to an SCE facility for a set number of days with the option to work remotely on the remaining days.  Unless otherwise noted, employees are required to work and reside in the state of California.  Further details of this work mode will be discussed at the interview stage. The work mode can be changed based on business needs.</li><li>Visit our&nbsp;Candidate Resource&nbsp;page to get meaningful information related to benefits, perks, resources, testing information, hiring process, and more!</li><li>Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.&nbsp;</li><li>This position has been identified as a NERC/CIP impacted position - Prior to being hired, the successful candidate must pass a Personnel Risk Assessment (PRA) or Background Investigation.&nbsp; Once hired, the candidate must complete specified training prior to gaining un-escorted access to assigned work location and performing necessary job duties.</li><li><strong>Project Regular Position: </strong>This is a full-time project regular position with an&nbsp;<strong>estimated end date of December 31, 2027</strong>. This position is eligible for company benefits and incentives during the duration of the assignment.</li><li>Relocation does not apply to this position.</li></ul><p><strong>About Southern California Edison</strong></p><p>The people at SCE don't just keep the lights on. Our mission is so much bigger. We’re fueling the kind of innovation that’s changing an entire industry, and quite possibly the planet. Join us and create a future with cleaner energy, while providing our customers with the safety and reliability they demand. At SCE, you’ll have a chance to grow personally and professionally, making a real impact in Southern California and around the world.</p><p>Southern California Edison is a proud Equal Opportunity Employer, including disability and protected veteran status.</p><p>We are committed to ensuring that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodations at (833) 343-0727.</p>

Southern California Edison

Information Technology Product Management, Senior Advisor

<p><strong>Join the Clean Energy Revolution</strong></p><p>Become a <strong>Protective Services Coordinator </strong>at Southern California Edison (SCE) and build a better tomorrow. In this job, you’ll be the program coordinator for the protective services unit and report directly to program manager. Asa <strong>Coordinator</strong>, your work will help power our planet, reduce carbon emissions and create cleaner air for everyone. Are you ready to take on the challenge to help us build the future?&nbsp;&nbsp;</p><h4><b>Responsibilities</b></h4><ul><li>Leads the planning and execution of logistics for protective services (PS) movements, events, and related security operations, ensuring seamless coordination and execution.</li><li>Manages and optimizes scheduling support for PS-related functions, including briefings, scouting/advance work, and team deployments, with a focus on efficiency and effectiveness.</li><li>Serves as one of the primary liaisons between executive assistants/staff, PS team leaders, travel teams and third-party security vendors, fostering strong relationships and ensuring clear communication.</li><li>Tracks and manages invoicing, purchase orders, and other administrative functions tied to PS operations, ensuring accuracy and compliance with budgetary guidelines, policies and procedures.</li><li>Manages the documentation, reporting, and recordkeeping for executive travel and security activity, ensuring thorough and accurate records.</li><li>Assists the PS senior manager, principal manager, and team leaders with overflow risk assessments, program updates, operational coordination, and ad hoc tasks, providing high-level support and insights.</li><li>Maintains and optimizes internal calendars and tracking tools to ensure alignment across security and executive schedules, improving overall efficiency.</li><li>Monitors and follows up on outstanding tasks, deliverables, and support requests tied to PS efforts, ensuring timely completion and accountability.</li><li>Ensures compliance with internal protocols, confidentiality expectations, and security guidelines, maintaining the highest standards of security and discretion.</li><li>A material job duty of all positions within the Company is ensuring the protection of all its physical, financial and cybersecurity assets, and properly accessing and managing private customer data, proprietary information, confidential medical records, and other types of highly sensitive information and data with the highest standards of conduct and integrity.</li></ul><h4><b>Minimum Qualifications</b></h4><ul><li>4 or more years of experience in logistical and administrative roles within a security function.</li><li>Experience coordinating and administrating protective services teams.&nbsp;</li><li>Must possess a valid U.S. passport and CA driver's license.&nbsp;</li><li>Valid first-aid and CPR certification or ability to obtain within 3 months.</li><li>Ability to and willingness to travel on a limited basis as needed.<br></li></ul><p><strong>Preferred Qualifications</strong></p><ul><li>Bachelor’s Degree</li><li>Experience in a law enforcement, government or professional executive protection organization and/or role.</li><li>Experience making high-stress decisions in a fast paced, dynamic environment.</li><li>Experience creating and utilizing SharePoint Sites and/or Dashboards.</li><li>Experience creating Power BI Dashboards.</li><li>Experience using Microsoft OneDrive.</li><li>Experience using Microsoft Office Suite: PowerPoint, Excel and Word.</li><li>Experience with various scheduling software/programs.</li><li>Proven ability to maintain composure in dealing with authorities, executives, clients, executive assistants, and the public.</li><li>Possess analytic ability, creativity, keen attention to detail, and problem-solving skills.</li><li>Excellent communication skills and ability to collaborate at all levels.</li><li>Proven ability as a self-starter who can work independently or as part of a team.&nbsp;&nbsp;</li></ul><p><strong>Additional Information</strong></p><ul><li>This position’s work mode is&nbsp;<strong>hybrid.&nbsp;</strong>The employee will report to an SCE facility for a set number of days with the option to work remotely on the remaining days.  Unless otherwise noted, employees are required to work and&nbsp;reside in the state of California.  Further details of this work mode will be discussed at the interview stage.&nbsp;The work mode can be changed based on business needs.</li><li>Visit our&nbsp;Candidate Resource&nbsp;page to get meaningful information related to benefits, perks, resources, testing information, hiring process, and more!</li><li>The primary work location for this position is <strong>Rosemead, CA.</strong>&nbsp; However, the successful candidate may also be asked to work for an extended amount of time at&nbsp;alternate work locations.</li><li>Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.</li><li>This position has been identified as a NERC/CIP impacted position - Prior to being hired, the successful candidate must pass a Personnel Risk Assessment (PRA) or Background Investigation.&nbsp; Once hired, the candidate must complete specified training prior to gaining un-escorted access to assigned work location and performing necessary job duties.</li><li>Position may require up to <strong>20% </strong>traveling and being out in the field throughout the SCE service territory and beyond as required.&nbsp;</li><li><strong>This role will provide 24/7 on-call support as necessary.&nbsp;</strong></li><li>Relocation does not apply to this position.</li></ul><p><strong>About Southern California Edison</strong></p><p>The people at SCE don't just keep the lights on. Our mission is so much bigger. We’re fueling the kind of innovation that’s changing an entire industry, and quite possibly the planet. Join us and create a future with cleaner energy, while providing our customers with the safety and reliability they demand. At SCE, you’ll have a chance to grow personally and professionally, making a real impact in Southern California and around the world.</p><p>Southern California Edison is a proud Equal Opportunity Employer, including disability and protected veteran status.</p><p>We are committed to ensuring that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodations at (833) 343-0727.</p>

39 Project Management / Professional Services Jobs in Irwindale, CA, USA