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<h3>Job Description:</h3>Serving as a Senior leader across Fidelity’s investor center network, you are responsible for growing Fidelity's business in one of eight regions within the United States. You will manage a team that provides vital product and service offerings maintained through sophisticated technology, all delivered via a world class investment platform.The Expertise We’re Looking For<ul><li>FINRA Series 7 &amp; 66 required prior to hire, 9/10 required post hire</li><li>Bachelor’s Degree required, advanced Graduate Degree preferred</li><li>Fifteen plus years of successful sales experience, with ten or more years managing people and territories</li></ul>The Purpose of Your RoleOur branches offer a full range of investment products and services to individual mutual fund and brokerage customers - including personal, needs-based investment guidance, wealth management, retirement planning, income strategies and college planning services. As one of three retail distribution channels within Personal &amp; Workplace Investing, our investor center branches represent the face of Fidelity to our customers.The Skills You Bring<ul><li>You are building and maintaining Fidelity's employee experience and culture to support our clients planning and investment needs</li><li>You’re providing national functional leadership to strategically grow and shape the business</li><li>Engaging in the local communities to enhance Fidelity's brand and support future firm and market share growth</li><li>You are partnering with Fidelity's phone and web channels to provide a seamless client experience and deepen client relationships</li></ul>The Value You Deliver<ul><li>Your integrity, insights, meticulous communication skills</li><li>You are ultimately responsible for driving results in customer loyalty, asset growth, and investment solutions</li><li>You oversee the hiring and training of a team of branch management professionals that run one of Fidelity’s 190 branches, ultimately accountable for close to 2,000 customer-facing representatives</li></ul>How Your Work Impacts the OrganizationLeading with incomparable integrity and superior knowledge, you influence the branch network’s Profit &amp; Loss segment, while controlling compliance and mitigating risk, all while driving sales results within your territory through exceptional client relationship management and effective marketing.The base salary range for this position is $115,000 - $200,000 per year. Placement in the range will vary based on job responsibilities and scope, geographic location, candidate’s relevant experience, and other factors.Base salary is only part of the total compensation package. Depending on the position and eligibility requirements, the offer package may also include bonus or other variable compensation. We offer a wide range of <a href="https://jobs.fidelity.com/benefits/" target="_blank">benefits</a> to meet your evolving needs and help you live your best life at work and at home. These benefits include comprehensive health care coverage and emotional well-being support, market-leading retirement, generous paid time off and parental leave, charitable giving employee match program, and educational assistance including student loan repayment, tuition reimbursement, and learning resources to develop your career. Note, the application window closes when the position is filled or unposted.Fidelity’s hybrid working model blends the best of both onsite and offsite work experiences. Working onsite is important for our business strategy and our culture. We also value the benefits that working offsite offers associates. Most hybrid roles require associates to work onsite every other week (all business days, M-F) in a Fidelity office.<h3>Certifications:</h3>Series 07 - FINRA, Series 09 - FINRA, Series 10 - FINRA, Series 66 - FINRA<h3>Category:</h3>Sales

Fidelity Investments

Market Leader - New York City

You Lead the Way. We’ve Got Your Back. With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally. At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong. Join Team Amex and let’s lead the way together.At American Express, our culture is built on a 175-year history of innovation, shared&nbsp;values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.American Express is the leading payment card issuer for small businesses in the United States and supports business owners with products and services to help them run and grow their businesses.&nbsp; Global Commercial Services (GCS) is committed to service and innovation and offers our Commercial Card Members a wide range of differentiated products and services.GCS is the Global leader in the Corporate Payments Solutions space and subsequently continues to be an exciting and fast-growing business.&nbsp;GCS is a core operating group of American Express and has delivered robust growth over the past decade. GCS partners with small businesses and corporate clients to help them manage business expenses and make large purchases through proprietary payment solutions and expense management tools.Role ObjectiveThe Accounts Payable (AP) Automation Sales Manager will be responsible for driving sales from prospective clients in partnership with internal partners on all key activities related to the sourcing, qualifying, presenting, and ramping of Accounts Payable software solution deals. The ideal candidate works in tandem with internal partners to drive charge volume through Accounts Payable software solutions. The ideal candidate also engages directly with clients to understand customer needs and leverage product knowledge to deliver innovative business solutions that provide ongoing value to new customers through the American Express business suite of products.Job ResponsibilitiesProspecting<ul><li>Partner with Sales, Marketing, and internal partners on targeted accounts to generate strong pipeline</li></ul><ul><li>Leverage various contact methods such as cold calling or in-person meetings to secure profitable sales through self-generated leads</li></ul><ul><li>All prospecting must be facilitated with integrity, and in accordance with our values, with a focus on profitably delivering solutions commensurate with the prospective client’s needs.</li></ul>Pipeline management<ul><li>Effectively manage a pipeline of prospective AP Automation customers provided by American Express and self-prospect</li></ul><ul><li>Turn leads into prospects (contacts who know you and are willing to share info on available opportunity), follow up with contacts in CRM database, and probe for potential opportunities with the prospects</li></ul>Client solution and delivery<ul><li>Understand customer requirements and jointly develop solution in accordance with customer requests, bring in product specialists to meet with customer, and continue conversations to understand areas for improvement</li></ul><ul><li>Maintain a high level of knowledge and expertise across all AP Automation software offerings as the expert within American Express</li></ul><ul><li>Coach and train Sales teams to effectively identify opportunities and schedule appointments</li></ul><ul><li>Identify opportunities through needs assessment, serving as a consultant to the customer’s business; recommend the best tools to optimize and improve client’s payment processes</li></ul><ul><li>Coordinate internal resources to ensure smooth delivery of the solution and platform, and implementation</li></ul><ul><li>Drive collaboration across internal stakeholders, i.e., product and marketing teams.</li></ul><ul><li>Manage and execute all key phases of the sales process from sourcing to closing</li></ul>Compliance<ul><li>Ensure all aspects of the American Express Code of Conduct, and our Business Conduct policies, standards, and procedures, are adhered to so that we uphold the highest standards in our interactions with our customers and compliantly meet all regulatory requirements</li></ul>Knowledge and SkillsConsultative sellingEffectively identifies client needs to configure solutions that address client requirements and deliver valueInfluence &amp; persuasionUses appropriate interpersonal styles and communication methods to gain acceptance for products and/or servicesDemonstrating valueProactively and consistently demonstrates the value of partnering with American ExpressResults focusDemonstrates a competitive, positive attitude, quickly adapts to different situations, and recovers from setbacksMarket, industry, &amp; product knowledgeUnderstands at a tactical level market/industry key competitors, challenges, terminology, technology, trends, and regulationAttributes<ul><li>High learning agility</li></ul><ul><li>Intellectually curious</li></ul><ul><li>Collaborative and growth mindset</li></ul><ul><li>Personal accountability</li></ul><ul><li>Compliance focused</li></ul>Experience<ul><li>Bachelor's degree preferred</li></ul><ul><li>Minimum of 5 years in a direct client facing role with commercial customers</li></ul><ul><li>Experience partnering with clients across various markets / industries</li></ul><ul><li>Experience in a highly regulated industry</li></ul><ul><li>The ability to understand complex technology and articulate it in simple non-technical terms</li></ul><ul><li>Experience working with 3rd party SAAS partnerships to assist with lead generation.</li></ul><ul><li>Solid track record of working with sales process engineering and complex business processes</li></ul><ul><li>Demonstrated ability to work with teams</li></ul><ul><li>Strong working knowledge of AP and ERP solutions and software</li></ul><ul><li>Deep understanding of the overall Procure to Pay processes</li></ul><ul><li>Proficient in discussing and selling in our full AP Automation product suite</li></ul><ul><li>Ability to thrive in highly fluid environments, where technology and processes are always transforming</li></ul><ul><li>Ability to bring along peered stakeholders in an organization from C level to Accounts payable clerk</li></ul><ul><li>Ability to quickly make decisions and drive results in a dynamic and ever-changing environment</li></ul><ul><li>Creative problem-solving skills with track record of overcoming objections to drive growth</li></ul><ul><li>Understanding of risk management decisions and processes</li></ul><ul><li>Ability to lead informally, collaborate and build relationships within and across all levels of the organization (i.e., Product, Marketing, Servicing, Risk, Sales, etc.)</li></ul><ul><li>Strong communication and presentation skills, with the ability to tailor a message to a diverse set of audiences (customer, colleague, business partners, leadership)</li></ul><ul><li>Excels at prioritizing multiple tasks, developing daily, weekly, and monthly call strategies</li></ul><ul><li>Availability to travel up to 10%</li></ul>Salary Range: $70,000.00 to $125,000.00 annually + sales incentive + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>

American Express

Manager, AP Automation Sales Consultant - Field Sales (Virtual- NY/NJ/CT)

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.How will you make an impact in this role?How we serve our customers is constantly evolving and is a challenge we gladly accept. Whether you’re finding new ways to prevent identity fraud or enabling customers to start a new business, you can work with one of the most valuable data sets in the world to identify insights and actions that can have a meaningful impact on our customers and our business. And, with opportunities to learn from leaders who have defined the course of our industry, you can grow your career and define your own path. Find your place in risk and analytics on #TeamAmex.Associate, MarTech responsibilities:<ul><li>Develop the Segmentation, Targeting &amp; Eligibility product roadmap and define&nbsp; timelines for future features and capabilities.</li><li>Actively collaborate with other Product Managers, Product Owners, Marketing,&nbsp; Operations, Engineering and other key stakeholders to push forward and execute long term initiatives.</li><li>Coordinate cross-business unit initiatives and management to support new products&nbsp; and/or capabilities by serving as the liaison between marketing and technology.</li><li>Prioritize feature backlog, user stories according to defined outcomes and key&nbsp; results.</li><li>Converting market needs into clearly defined and actionable requirement.</li><li>Create &amp; maintain Product Documentation.</li><li>Train users on the new launched products &amp; create user documentation.</li><li>Conduct research and support the implementation of new and products &amp;&nbsp; functionalities.</li></ul>Qualifications<ul><li>2+ years of Product Management experience.</li><li>Experience with Adobe CDP (Customer Data Platform), Salesforce Data Cloud,&nbsp; mParticle or Martech ecosystem/platforms will be a plus.</li><li>Strong product ownership and development experience.</li><li>Excellent organizational skills including attention to detail, handling, and prioritization of multiple priorities, managing tight timelines.</li><li>Experience on one or more teams using Agile software development process such&nbsp; as Scrum or Kanban. SAFe training and certification a plus.</li><li>Ability to translate technical terminology to business partners and business&nbsp; requirements to technology partners.</li><li>Excellent communication skills (written and verbal) &amp; relationship building skills.</li><li>Strong work ethic with a global mindset.</li><li>Ability to work independently and within a team; good communication skills with a&nbsp; "can do" attitude toward creative problem solving.</li><li>Self-starter and able to connect dots to understand how their work fits into the&nbsp; broader organization.</li><li>UI/UX experience will be a plus.</li></ul>Approach<ul><li>You are solution-oriented, results-driven, and show up with passion and enthusiasm. You are comfortable working in an innovative and fast-paced environment – you are&nbsp; a self-starter, organized, appreciate the details, and hold yourself accountable for delivery.</li><li>You have excellent business and technical communication skills with the ability to&nbsp; engage, influence, and inspire to drive disciplined collaboration and alignment – you know how to get the best from large, cross-functional teams.</li><li>You make sound decisions, even in the absence of complete information. You rely&nbsp; on a mixture of analysis, wisdom, experience, and judgment when making decisions using appropriate decision-making criteria and principles.</li><li>You are curious with an Enterprise mindset – you connect the dots, and you ask&nbsp; impactful questions. You are not consensus-driven; you thoughtfully, respectfully, and confidently challenge ideas you disagree with.</li><li>You care about your users. You strive to build and deliver solutions that meet&nbsp; customer expectations while balancing product and engineering best practices.</li><li>You care about your team. You create opportunities for your team to lead and grow&nbsp; through a focus on feedback, development, and accountability. You value and contribute to team culture and foster a sense of belonging.</li><li>You have a positive attitude and maintain a sense of humor in the face of challenges and/or setbacks.</li></ul>Salary Range: $60,000.00 to $110,000.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>

Associate-Digital Product Management

You Lead the Way. We’ve Got Your Back.With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our&nbsp;company values&nbsp;and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.Join Team Amex and let's lead the way together.OverviewThe Global Government Affairs group within the General Counsel’s Organization (GCO) seeks a Program Coordinator, U.S. Regulatory Relations (USRR).&nbsp; As the principal intermediary between the company and the supervisory personnel of its federal banking regulators, USRR plays a strategic role in driving a cohesive approach to supervision and in cascading key regulatory focus areas to management, and the AXP and AENB Boards.The Program Coordinator will play a critical role in setting the tone for interactions between US federal regulators and American Express.The successful candidate will report to the VP, Governance, Operations and Analytics (GOA) with responsibility to schedule Continuous Monitoring (CM) regulatory meetings, problem solve scheduling conflicts efficiently and ensure clear lines of communication with the CM team, regulatory authorities and internal Business Unit (BU) teams.Key Expectations and Responsibilities:<ul><li>Run point on all administrative aspects of a high volume of continuous monitoring meetings, including scheduling, rescheduling and managing room reservations. </li><li>Manage and update the USRR calendar for regulatory meetings / interactions with discretion and care.</li><li>Establish and maintain effective communication channels with the CM team, and internal BU points of contact to determine meeting times and availability.</li><li>Proactively identify and resolve potential issues or scheduling conflicts efficiently. </li><li>Foster positive and collaborative relationships&nbsp;with all levels of the organization, both internally and externally.</li><li>Update and maintain the regulatory interaction system of record.</li><li>Support the development and implementation of technology upgrades as it relates to the scheduling process.</li></ul>Minimum Qualifications<ul><li>4+ years of previous experience in scheduling meetings, program coordination, or administrative support roles.&nbsp;</li><li>Excellent organizational and time management skills to keep track of all meetings and prioritize tasks efficiently.&nbsp;</li><li>Proficient in Excel and Outlook and comfortable adapting to new technology.</li><li>Strong verbal and written communication skills (via phone, email, Webex and in-person).</li><li>Problem-solving and critical thinking skills to adjust schedules timely and efficiently.</li><li>Strong attention to detail with emphasis on accuracy, quality, timeliness, and follow through.</li><li>Ability to work in a dynamic team and independently manage multiple tasks and changing priorities with flexibility, adaptability and patience.</li><li>Abilit to work under pressure and remain agile and efficient. </li><li>Enthusiasm to work collaboratively and proactively with the broader GCO team and build relationships across American Express</li></ul>Preferred Skills and Experience<ul><li>Experience with American Express systems and processes such as Concur, Reserve, TechCare, Ariba, etc., or similar.</li><li>&nbsp; &nbsp; &nbsp; &nbsp;Bachelor’s degree preferred</li></ul>Salary Range: $24.05 to $48.10 hourly + bonus + benefitsThe above represents the expected hourly pay range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>

Program Coordinator

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.Enterprise Data Risk Management, within&nbsp;the Global Risk &amp; Compliance group, is the independent risk management function focusing on effective management of Data Risks throughout the Data Lifecycle to protect the enterprise from financial loss, reputational damage, loss of competitive advantage, and increased regulatory scrutiny across the globe. Enterprise Data Risk Management is hiring a Vice President who will play a pivotal role in driving the development of the comprehensive data risk management strategy to safeguard our organization's data assets and ensure compliance with relevant regulations.Key Responsibilities<ul><li>Manage the book of work that enables the strategic vision of Data Risk Management, aligning with the company's overall data risk management practices on data usability, data confidentiality, and data availability &amp; integrity, throughout the Data Lifecycle, for AXP data managed internally and/or at third parties</li><li>Lead interactions for Enterprise Data Risk Management with regulatory agencies and internal audit</li><li>Develop Committee materials related to Data Risk Management</li><li>Drive analysis and impact assessment of data-related Laws, Rules, Regulations, and guidance as well as industry trends to ensure Data Risk is managed in accordance with the applicable requirements and aligns with industry practices</li><li>Champion Data Risk Management communications ensuring alignment with Data Risk Management strategy and broader Global Risk and Compliance vision and mission</li><li>Support the implementation and adoption of Enterprise Data Risk Management policies and procedures in alignment with industry practices and global standards.</li><li>Partner with teams across Legal, Compliance, Privacy, Information Technology, Information Security, Enterprise Data Office, and business units to implement effective data risk mitigation strategies.</li></ul>Minimum Qualifications<ul><li>Minimum of 10 years of progressive experience in data management, risk management, or a related field within the financial services industry</li><li>Strong knowledge of data governance, data compliance, and data-related issue management in large, financial services firms</li><li>Demonstrated ability to effectively navigate and manage relationships with regulatory bodies, internal teams, and external partners to ensure compliance and achieve regulatory objectives</li><li>Strong program management and transformation skills encompassing abilities critical for guiding and executing significant changes within an organization</li><li>Familiarity with all aspects of the data lifecycle</li><li>Proven experience building and leading diverse, geographically dispersed, high-performing teams</li><li>Strong leadership skills including the ability to influence and engage stakeholders at the executive level</li><li>Exceptional verbal and written communication skills with an ability to explain complex problems and ideas clearly and succinctly to senior management</li><li>Able to effectively manage multiple, and often conflicting priorities, under tight timeframes and adapt to frequent change</li><li>Ability to work independently and across a matrix organization, excellent relationship building skills and ability to influence partners</li><li>Highly organized with attention to detail, sense of follow-through, and accountability</li><li>Bachelor’s degree required, advanced degree a plus</li></ul>Salary Range: $185,000.00 to $260,000.00 annually + bonus + equity (if applicable) + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.Employment eligibility to work with American Express in the U.S is required as the company will not pursue visa sponsorship for these positionsUS Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>

VP Enterprise Data Risk Management

You Lead the Way. We’ve Got Your Back.With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.Join Team Amex and let’s lead the way together.How we serve our customers is constantly evolving and is a challenge we gladly accept. Whether you’re finding new ways to prevent identity fraud or enabling customers to start a new business, you can work with one of the most valuable data sets in the world to identify insights and actions that can have a meaningful impact on our customers and our business. And, with opportunities to learn from leaders who have defined the course of our industry, you can grow your career and define your own path. Find your place in risk and analytics on #TeamAmex.The Global Risk &amp; Compliance Organization (“GRC”) independently oversee the company’s risk-taking and risk management activities, including the comprehensive identification, management, and mitigation of risks within the Company’s risk appetite. GRC ensures the company operates in a safe, sound and fully compliant manner within all applicable regulatory expectations. We create and maintain the overall risk management framework while ensuring legal and regulatory compliance.We are passionate about our commitment to drive the company’s goals of growth and progress by creating a culture of awareness and proactivity around regulatory matters, and by partnering closely with business units across the enterprise to ensure we deliver maximum value to our shareholders and our customers efficiently and effectively.How will you make an impact in this role?We are seeking a highly motivated and detail-oriented Strategic and Business Risk Oversight Manager to join our growing team. This role will support the development and implementation of our strategic risk management program, assisting in identifying, monitoring, analyzing, reporting and overseeing potential strategic and business risks. The ideal candidate will possess strong research, analytical, and communication skills, and a keen interest in understanding the evolving landscape of strategic risks to the Company.<ul><li>Strategic Risk Identification and Assessment:<ul><li>Collaborate with other subject matter experts and business unit teams to identify and document current and emerging strategic risks that could impact the Company's goals</li><li>Develop and apply risk assessment methodologies to evaluate the likelihood and potential impact of identified strategic risks.</li><li>Maintain and update the strategic risk taxonomy and material risk inventory, ensuring accuracy and completeness of information.</li><li>Evaluate new projects, products, emerging technology use cases for potential impacts to the Company's strategy</li></ul></li><li>Oversight Framework Development and Implementation:<ul><li>Design and implement frameworks, policies, and procedures for the effective oversight of strategic risks.</li><li>Establish key risk indicators (KRIs) and metrics to monitor strategic risk exposure, drivers and performance.</li><li>Identify appropriate measures for establishing and monitoring the Company’s risk appetite for strategic risks and corresponding qualitative considerations and limits.</li><li>Develop reporting mechanisms to communicate strategic risk information to relevant stakeholders and committees.</li><li>Establish appropriate processes to oversee the process and review the strategic plan of the Bank and provide credible challenge across the planning horizon and discuss findings with leadership including the Chief Risk Officer</li></ul></li><li>Risk Monitoring and Analysis:<ul><li>Monitor strategic risk trends and changes in the internal and external environment that may impact the organization's risk profile.</li><li>Analyze risk data and provide insightful reports on strategic risk exposures, potential vulnerabilities, and emerging threats.</li><li>Track the implementation and effectiveness of risk mitigation strategies and oversight activities.</li></ul></li><li>Collaboration and Communication:<ul><li>Partner with various departments and stakeholders to foster a strong risk-aware culture and integrate risk management considerations into strategic planning processes.</li><li>Communicate risk assessment findings, oversight activities, and recommendations clearly and concisely to different audiences, including senior management.</li><li>Participate in cross-functional teams and projects related to strategic initiatives and risk management enhancements.</li></ul></li><li>Continuous Improvement:<ul><li>Stay abreast of industry best practices, regulatory requirements, and emerging trends in strategic risk management and oversight.</li><li>Lead the ongoing improvement of risk management methodologies, tools, and processes.</li><li>Serve as primary lead on internal audits and reviews related to strategic risk and oversight functions.</li></ul></li></ul>Minimum Qualifications:<ul><li>Bachelors degree in Business Administration, Finance, Economics, Risk Management, or a related field.</li><li>5 + years of experience in risk management, strategic planning or a related analytical role</li><li>Experience leading a team&nbsp;</li></ul>Preferred Qualifications:<ul><li>Relevant professional certification (e.g., FRM, CFA)</li><li>Knowledge of risk management frameworks, regulatory landscape, and methodologies.</li><li>Strong verbal and written communication and ability to synthesize risk information for consumption by leaders across seniority levels and committees</li><li>Strong understanding of risk management principles, frameworks (e.g., COSO, ISO 31000), and methodologies.</li></ul>Salary Range: $130,000.00 to $205,000.00 annually + bonus + equity (if applicable) + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>*Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.

Director - Risk Management; Strategic Risk & Oversight

You Lead the Way. We’ve Got Your Back.With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.Join Team Amex and let’s lead the way together.How we serve our customers is constantly evolving and is a challenge we gladly accept. Whether you’re finding new ways to prevent identity fraud or enabling customers to start a new business, you can work with one of the most valuable data sets in the world to identify insights and actions that can have a meaningful impact on our customers and our business. And, with opportunities to learn from leaders who have defined the course of our industry, you can grow your career and define your own path. Find your place in risk and analytics on #TeamAmex.The Global Risk &amp; Compliance Organization (“GRC”) independently oversee the company’s risk-taking and risk management activities, including the comprehensive identification, management, and mitigation of risks within the Company’s risk appetite. GRC ensures the company operates in a safe, sound and fully compliant manner within all applicable regulatory expectations. We create and maintain the overall risk management framework while ensuring legal and regulatory compliance.We are passionate about our commitment to drive the company’s goals of growth and progress by creating a culture of awareness and proactivity around regulatory matters, and by partnering closely with business units across the enterprise to ensure we deliver maximum value to our shareholders and our customers efficiently and effectively.Join Team Amex and let's lead the way together.How will you make an impact in this role?We are seeking a highly motivated and detail-oriented Strategic and Business Risk Oversight Manager to join our growing team. This role will support the development and implementation of our strategic risk management program, assisting in identifying, monitoring, analyzing, reporting and overseeing potential strategic and business risks. The ideal candidate will possess strong research, analytical, and communication skills, and a keen interest in understanding the evolving landscape of strategic risks to the Company.<ul><li>Strategic Risk Identification and Assessment:<ul><li>Collaborate with other subject matter experts and business unit teams to identify and document current and emerging strategic risks that could impact the Company's goals</li><li>Develop and apply risk assessment methodologies to evaluate the likelihood and potential impact of identified strategic risks.</li><li>Maintain and update the strategic risk taxonomy and material risk inventory, ensuring accuracy and completeness of information.</li></ul></li><li>Oversight Framework Development and Implementation:<ul><li>Assist in the design and implementation of frameworks, policies, and procedures for the effective oversight of strategic risks.</li><li>Contribute to the establishment of key risk indicators (KRIs) and metrics to monitor strategic risk exposure, drivers and performance.</li><li>Contribute to the identification of appropriate measures for establishing and monitoring the Company’s risk appetite for strategic risks and corresponding qualitative considerations and limits.</li><li>Support the development of reporting mechanisms to communicate strategic risk information to relevant stakeholders and committees.</li><li>Support the establishment of a process to oversee the process and review the strategic plan of the Bank and provide credible challenge across the planning horizon.</li></ul></li><li>Risk Monitoring and Analysis:<ul><li>Monitor strategic risk trends and changes in the internal and external environment that may impact the organization's risk profile.</li><li>Analyze risk data and provide insightful reports on strategic risk exposures, potential vulnerabilities, and emerging threats.</li><li>Track the implementation and effectiveness of risk mitigation strategies and oversight activities.</li></ul></li><li>Collaboration and Communication:<ul><li>Partner with various departments and stakeholders to foster a strong risk-aware culture and integrate risk management considerations into strategic planning processes.</li><li>Communicate risk assessment findings, oversight activities, and recommendations clearly and concisely to different audiences, including senior management.</li><li>Participate in cross-functional teams and projects related to strategic initiatives and risk management enhancements.</li></ul></li><li>Continuous Improvement:<ul><li>Stay abreast of industry best practices, regulatory requirements, and emerging trends in strategic risk management and oversight.</li><li>Contribute to the ongoing improvement of risk management methodologies, tools, and processes.</li><li>Support internal audits and reviews related to strategic risk and oversight functions.</li></ul></li></ul>Minimum Qualifications:<ul><li>Bachelor's degree in Business Administration, Finance, Economics, Risk Management, or a related field.</li><li>5 + years analyst experience</li></ul>Preferred Qualifications:<ul><li>Prior relevant experience in risk management, strategic planning or a related analytical role</li><li>Relevant professional certification (e.g., FRM, CFA)</li><li>Knowledge of risk management frameworks, regulatory landscape, and methodologies.</li><li>Ability to work independently and collaboratively within a team environment.</li><li>Strong attention to detail and a commitment to accuracy.</li><li>Strong understanding of risk management principles, frameworks (e.g., COSO, ISO 31000), and methodologies.</li></ul>Salary Range: $80,000.00 to $155,000.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>*Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.

Manager - Risk Management; Strategic Risk & Oversight

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.How we serve our customers is constantly evolving and is a challenge we gladly accept. Whether you’re finding new ways to prevent identity fraud or enabling customers to start a new business, you can work with one of the most valuable data sets in the world to identify insights and actions that can have a meaningful impact on our customers and our business. And, with opportunities to learn from leaders who have defined the course of our industry, you can grow your career and define your own path. Find your place in risk and analytics on #TeamAmex.How will you make an impact in this role?The Enterprise Digital Experiences team (EDX) seeks to embed customer centricity in digital experiences by delivering personal, integrated and intuitive products &amp; solutions.The team is responsible for the product management of American Express’ proprietary digital products – Amex Mobile App,&nbsp;Americanexpress.com, Amex Offers, Customer Personalization, Push Notifications and Enterprise Identity.We're looking for a talented and passionate Senior Associate Product Manager to join the Balances &amp; Activity team within Financials. The Senior Associate Product Manager will be responsible for the execution of the ‘Card Account Dashboard’ roadmap and support the ideation and development of the product.The successful candidate will have experience managing digital initiatives and will collaborate with a team of product managers, engineers, designers, UX researchers, and data analysts to drive our key goals.If you are interested in working on customer experience, product development, and strategy for a market- leading app/website/digital product, we'd love to hear from you.Responsibilities<ul><li>Support the ‘Card Account Dashboard’ with development and launch of new features and capabilities in partnership with our Engineering, Design, Research, Compliance, Legal and Fraud teams</li><li>Work effectively with a team of developers to ensure a consistently smooth process of code deployment to market</li><li>Be the voice of the customer and the product evangelist to users, executives, and partners</li><li>Contribute to the ‘Card Account Dashboard’ product strategy and execution of the roadmap</li><li>Feed the product backlog, ensuring our Engineering partners have requisites detail to interpret user stories and success criteria</li><li>Communicate with partners from international markets to uplift features across a global codebase</li><li>Author and maintain business rules documentation for ‘Card Account Dashboard’ product and refine with engineering team</li><li>Partner with colleagues across the enterprise to ensure synergies and a cohesive customer experience across markets globally</li><li>Leverage user feedback tools to identify user pain points in existing journeys, then translate them into actionable enhancements to the product</li></ul>Qualifications<ul><li>Ability to communicate with effectiveness and empathy</li><li>Enthusiasm and passion for great products and demonstrated customer focus.</li><li>Ability to take a collaborative approach to operate in a matrixed environment.</li><li>Can-do attitude with a passion for digital products and technology</li><li>Analytically savvy – leveraging both quantitative and qualitative insights to drive outcome-driven product decisions</li><li>Curious about the why and how</li><li>Sense of urgency and enthusiasm in developing a best-in-class products</li><li>Proactive – you find a way to solve problems regardless of how unclear they initially appear</li><li>1-2 years of agile product development experience preferred</li></ul>Salary Range: $60,000.00 to $110,000.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>

Senior Associate - Digital Product Management; Product Development, Financials

You Lead the Way. We’ve Got Your Back.With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.Join Team Amex and let’s lead the way together.How we serve our customers is constantly evolving and is a challenge we gladly accept. Whether you’re finding new ways to prevent identity fraud or enabling customers to start a new business, you can work with one of the most valuable data sets in the world to identify insights and actions that can have a meaningful impact on our customers and our business. And, with opportunities to learn from leaders who have defined the course of our industry, you can grow your career and define your own path. Find your place in risk and analytics on #TeamAmex.Enterprise Data Governance &amp; Platforms (EDGP) is part of the larger Enterprise Digital and Data Solutions (EDDS) organization.&nbsp; EDGP improves the customer experience and drives business growth through robust enterprise-wide data policies and governance and enabling a data-driven culture, while developing digital and data platforms that provide insightful customer relationships and allow users to leverage enterprise-wide data capabilities.Primary Responsibilities:<ul><li>Define, manage and own the product Backlog for Lumi Portal for self-serve capabilities like Data Ingestion, Data Discovery, Project Spaces etc.</li><li>Create training content, short videos and documentation to ensure colleagues are aware of the latest capabilities</li><li>Manage product roadmap in collaboration with engineering and design functions </li><li>Work closely with stakeholders to translate business needs into concrete requirements </li><li>Work with engineers on a day-to-day basis to execute requirements into end products </li><li>Perform relevant testing (SIT, UAT, PIV) </li><li>Partner with Business Support team (SABE) to troubleshoot critical issues at hand</li><li>Collaborate with cross-functional partners across multiple lines of businesses to capture requirements</li></ul>Qualification Requirements:<ul><li>Ability to translate complicated business requirements into multiple solution options</li><li>Excellent interpersonal skills, must be comfortable working on a diverse team spanning multiple locations </li><li>An ability to deal with a fast pace and changing&nbsp;needs&nbsp;</li><li>Excellent written and verbal communication skills&nbsp;</li><li>Understanding of basic Agile principles and/or experience in Agile Product Development&nbsp;</li><li>Experience with SQL and Microsoft suite of products </li><li>Experience with Figma, Adobe Analytics and Google Cloud is a plus </li><li>Bachelor’s degree in computer science, information systems or related field, or equivalent work experience&nbsp;</li></ul>Salary Range: $90,000.00 to $165,000.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>

Manager-Digital Product Management; Lumi Portal

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.How we serve our customers is constantly evolving and is a challenge we gladly accept. Whether you’re finding new ways to prevent identity fraud or enabling customers to start a new business, you can work with one of the most valuable data sets in the world to identify insights and actions that can have a meaningful impact on our customers and our business. And, with opportunities to learn from leaders who have defined the course of our industry, you can grow your career and define your own path. Find your place in risk and analytics on #TeamAmex.About the Role&nbsp;The Product Manager role at American Express is an exciting opportunity for someone who wants to help shape digital experiences for one of the world’s top brands. We seek a thought-leader and a problem-solver who can blend business, technical, and industry best practices – sweating every fine detail when it comes to developing the most effective technology led solutions to improve our customer’s digital experiences.Digital Acquisition is one of the largest investment areas at American Express.As part of the broader Enterprise Digital &amp; Data Solutions team focused on consumer acquisition, you will be responsible for helping to evolve a world class web &amp; mobile application that supports the GCS business and fuel business growth. This team, US Commercial Card Shop, manages, develops, and innovates our customer acquisition site &amp; experience for prospects and cardmembers for card &amp; banking portfolios.The Product Manager will be responsible for the Site strategy, A/B Testing plans, and product roadmap creation and execution.The individual’s day-to-day involves input and collaboration across UX, feature/epic identification, backlog prioritization, translation of features into user stories for our engineering team, and Agile delivery. This individual can also expect to lead a small team of Product Analyst/Product Owners.Being a part of the product team means cultivating close partnerships with several teams, including: Marketing, who translate core business needs into a direction for the site and who manage day to day operations, content &amp; offer strategy; Tech, who develop the code and bring the features to life on the site; Analytics, who provide thorough reporting and custom analysis on our tests and site performance.What type of work can you expect to do in this role at American Express?<ul><li>Strategy – Drive end-to-end strategy, development and execution of new and emerging digital products,&nbsp;services and/or technology platforms, following a User Centered Design approach</li><li>Ideation – Be a passionate advocate for the customer, grounding ideas in data driven solutions by partnering with our customer research team to incorporate user insights and principles throughout the process.</li><li>Agile principles – Lead the Agile product development process (Lean, SAFe, Kanban) including writing user stories, defining support documents, and conducting usability testing.</li><li>Projects – Create and manage projects from concept through production, engaging the necessary teams to shape a rich and engaging customer experience</li><li>Leverage data-driven insights to inform the product development lifecycle.</li><li>Stakeholder management – Influencing a variety of cross-functional stakeholders (marketing, engineering, legal, compliance, risk) and collaborate across teams</li><li>Be responsible for understanding how our business functions and how it might best be served using new and emerging digital products and/or services</li></ul>Qualification and Experience Required<ul><li>Bachelor’s or Master’s degree in Business, Marketing, Engineering, Analytics, Economics or a related field </li></ul>Functional Skills Needed<ul><li>Demonstrated interest in digital space and strong understanding of digital product development </li><li>3 years of experience with digital product development, data strategy or analytics </li><li>Proven ability to demonstrate effective Stakeholder Management </li><li>Excellent Communication skills </li><li>Prior experience of people leadership will be a big plus</li></ul>Technical Skills Needed&nbsp;<ul><li>Proven ability to define, manage and own product roadmap&nbsp;</li><li>Experience with Agile Framework including familiarity with Rally and JIRA </li><li>Knowledge of AXP digital acquisition platforms and channels will be big plus </li><li>Experience in driving medium and large-scale capability initiatives on mobile/web </li><li>Strong analytical, problem-solving/quantitative skills including any prior experience with programming languages or Front-end web frameworks&nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp;</li></ul>Salary Range: $90,000.00 to $165,000.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>

79 Project Management / Professional Services Jobs in Jersey City, NJ, USA