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At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.The B2B Solutions team owns a suite of capabilities and products that give our corporate clients enhanced security, control and enriched data for their supplier payments. We are essential to our corporate clients and American Express. You will be joining a high-performing, global team that is rethinking the strategy for Global Commercial Services'&nbsp; products. As part of our team, you will evolve the strategy for Corporate Purchasing Card (CPC), evaluate innovative capabilities, and own the CPC P&amp;L. You will be the expert on our customers and competitors and will collaborate with Blue Box stakeholders to bring the best experiences and products to market.How will you make an impact in this role?Responsibilities<ul><li>Drive product strategy rooted in customer needs, Amex’s competitive advantage, industry trends and business impact. Inform our global 3-year roadmap</li><li>Develop end-to-end customer experiences and define business requirements, working closely with Product Development, pricing, risk, GCO and Technology teams</li><li>Own customer research and product construct validation activities, including surveys, Field focus groups, customer interviews, and test &amp; learns</li><li>Interface with external partners and global Amex teams to bring products &amp; enhancements to market&nbsp;</li><li>Develop go-to-market and sales enablement strategies to increase product acquisition and incremental volume in the US and globally&nbsp;</li><li>Own the product P&amp;L and articulate key levers of growth and profitability</li><li>Define and monitor metrics of success to inform backlog prioritization and customer insights</li><li>Be a B2B payments thought leader</li></ul>Minimum Qualifications<ul><li>3+ years of work experience.</li><li>Proactive, self-starter with excellent project management skills and the ability to manage multiple tasks effectively. Must have a proven track record of driving projects from conception through implementation</li><li>Strong collaboration and influencing skills - must be able to deliver results in an environment which requires a high degree of coordination and alignment working with Field organizations, internal partners across GCS and American Express</li><li>Superior written and oral communication skills with the ability to communicate frequently with senior leadership and customers</li><li>Comfortable working in a dynamic, fast changing (and fun!) environment</li><li>Proven ability to translate a broad range of insights and inputs (particularly customer needs) into a cohesive strategy and vision</li><li>Thrives in ambiguous and fast-changing environment</li></ul>Preferred Qualifications<ul><li>Bachelor's degree preferred</li><li>Product management or management consulting experience is a plus</li><li>Knowledge of procure-to-pay processes, tail spend and supplier payments is preferred</li></ul>Salary Range: $123,000.00 to $215,250.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>Depending on factors such as business unit requirements, the nature of the position, cost and applicable laws, American Express may provide visa sponsorship for certain positions.&nbsp;

American Express

Senior Manager - Digital Product Management, B2B Solutions

Working with Us Challenging. Meaningful. Life-changing. Those aren’t words that are usually associated with a job. But working at Bristol Myers Squibb is anything but usual. Here, uniquely interesting work happens every day, in every department. From optimizing a production line to the latest breakthroughs in cell therapy, this is work that transforms the lives of patients, and the careers of those who do it. You’ll get the chance to grow and thrive through opportunities uncommon in scale and scope, alongside high-achieving teams. Take your career farther than you thought possible.Bristol Myers Squibb recognizes the importance of balance and flexibility in our work environment. We offer a wide variety of competitive benefits, services and programs that provide our employees with the resources to pursue their goals, both at work and in their personal lives. Read more: careers.bms.com/working-with-us.Position SummaryThe Director, Cell Therapy Drug Product Operations Risk Management, is responsible for delivering improvements in commercial cell therapy product supply reliability by leading risk assessments, prioritizing risk mitigations, and managing the resulting project portfolio.&nbsp; The scope encompasses suppliers, process, and analytics across the DPO manufacturing network.&nbsp; As a key member of the Proactive Risk Management team, this role will partner cross-functionally with Cell Therapy Technical Operations, Analytical Science &amp; Technology, Quality, Regulatory-CMC, Supply Chain, and Product Strategy to holistically assess and mitigate risks to supply reliability.&nbsp; Key Responsibilities:<ul><li>Assess risks/vulnerabilities which impact our ability to reliably supply product on-time and in-spec to patients, with scope encompassing Suppliers, Process, and Analytical</li><li>Create a holistic Risk Register capturing the landscape of risks and mitigation projects, ensuring alignment with Business Continuity Management and Quality Risk Management.</li><li>Prioritize a selection of risk mitigation projects and identify opportunities to accelerate.</li><li>Partner with matrix team leads to build project schedules, charters, budgets, and resourcing plans.</li><li>Identify areas for deeper dive risk assessment and systems/processes which are targets for improvement; develop plans to address.</li><li>Foster a culture of accountability, inclusion, integrity, and innovation.</li></ul> Qualifications &amp; Experience:<ul><li>B.S., M.S., or Ph.D. in Chemical Engineering, Biochemical Engineering, Biochemistry, or related discipline with:&nbsp; 15+ years (B.S./M.S.) or 12+ years (Ph.D.) of experience in biologics or cell therapy process development, analytical development, tech transfer, and/or GMP manufacturing support.</li><li>Strong understanding of CMC regulatory requirements, DS &amp; DP manufacturing, and analytical testing.</li><li>Excellent strategic thinking, problem-solving, decision-making, and communication skills.</li><li>Strong knowledge of ICH guidelines, control strategies, and validation lifecycle frameworks.</li><li>Ability to effectively utilize project management and Lean Six Sigma tools is a plus.</li><li>Excellent interpersonal, collaborative, team building, and communication skills.</li><li>Ability to influence senior stakeholders and align cross-functional teams on complex technical and strategic issues.</li><li>Approximately 10-20% travel.</li></ul>#LI-HybridBMSCARTGPS_2025If you come across a role that intrigues you but doesn’t perfectly line up with your resume, we encourage you to apply anyway. You could be one step away from work that will transform your life and career.Compensation Overview:Bothell - WA - US: $209,070 - $253,339&amp;#xa;Devens - MA - US: $209,070 - $253,339&amp;#xa;Summit West - NJ - US: $190,060 - $230,308&amp;#xa;The starting compensation range(s) for this role are listed above for a full-time employee (FTE) basis. Additional incentive cash and stock opportunities (based on eligibility) may be available. The starting pay rate takes into account characteristics of the job, such as required skills, where the job is performed, the employee’s work schedule, job-related knowledge, and experience. Final, individual compensation will be decided based on demonstrated experience.&nbsp; Eligibility for specific benefits listed on our careers site may vary based on the job and location. For more on benefits, please visit <a href="https://careers.bms.com/life-at-bms/" target="_blank">https://careers.bms.com/life-at-bms/</a>. Benefit offerings are subject to the terms and conditions of the applicable plans then in effect and may include the following: Medical, pharmacy, dental and vision care. Wellbeing support such as the BMS Living Life Better program and employee assistance programs (EAP). Financial well-being resources and a 401(K). Financial protection benefits such as short- and long-term disability, life insurance, supplemental health insurance, business travel protection and survivor support. Work-life programs include paid national holidays and optional holidays, Global Shutdown Days between Christmas and New Year’s holiday, up to 120 hours of paid vacation, up to two (2) paid days to volunteer, sick time off, and summer hours flexibility. Parental, caregiver, bereavement, and military leave. Family care services such as adoption and surrogacy reimbursement, fertility/infertility benefits, support for traveling mothers, and child, elder and pet care resources. Other perks like tuition reimbursement and a recognition program.Uniquely Interesting Work, Life-changing Careers With a single vision as inspiring as “Transforming patients’ lives through science™ ”, every BMS employee plays an integral role in work that goes far beyond ordinary. Each of us is empowered to apply our individual talents and unique perspectives in a supportive culture, promoting global participation in clinical trials, while our shared values of passion, innovation, urgency, accountability, inclusion and integrity bring out the highest potential of each of our colleagues.On-site ProtocolBMS has an occupancy structure that determines where an employee is required to conduct their work. This structure includes site-essential, site-by-design, field-based and remote-by-design jobs. The occupancy type that you are assigned is determined by the nature and responsibilities of your role:Site-essential roles require 100% of shifts onsite at your assigned facility. Site-by-design roles may be eligible for a hybrid work model with at least 50% onsite at your assigned facility. For these roles, onsite presence is considered an essential job function and is critical to collaboration, innovation, productivity, and a positive Company culture. For field-based and remote-by-design roles the ability to physically travel to visit customers, patients or business partners and to attend meetings on behalf of BMS as directed is an essential job function.BMS is dedicated to ensuring that people with disabilities can excel through a transparent recruitment process, reasonable workplace accommodations/adjustments and ongoing support in their roles. Applicants can request a reasonable workplace accommodation/adjustment prior to accepting a job offer. If you require reasonable accommodations/adjustments in completing this application, or in any part of the recruitment process, direct your inquiries to <a href="mailto:adastaffingsupport@bms.com" target="_blank">adastaffingsupport@bms.com</a>. Visit careers.bms.com/eeo-accessibility to access our complete Equal Employment Opportunity statement.BMS cares about your well-being and the well-being of our staff, customers, patients, and communities. As a result, the Company strongly recommends that all employees be fully vaccinated for Covid-19 and keep up to date with Covid-19 boosters.BMS will consider for employment qualified applicants with arrest and conviction records, pursuant to applicable laws in your area.If you live in or expect to work from Los Angeles County if hired for this position, please visit this page for important additional information:&nbsp;<a href="https://careers.bms.com/california-residents/" target="_blank">https://careers.bms.com/california-residents/</a>Any data processed in connection with role applications will be treated in accordance with applicable data privacy policies and regulations.

Bristol Myers Squibb

Director, Cell Therapy Drug Product Operations Risk Management

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.How will you make an impact in this role?This position will be part of MS—U.S. Business Operations and will be responsible for preventative and detective controls across critical operational processes like merchant onboarding. This new team supports our market-facing teams and colleagues, ensuring effective processes, documentation, controls and more are in place to effectively managing risks in accordance with the company’s risk framework and policy. The team serves as a facilitator for audits, event and issue remediation, and more.&nbsp;This individual will serve as a control mechanism reviewing data elements related to merchant onboarding, custom contracts, industry code selection, hierarchy assignment and more. This Analyst will work to&nbsp;ensure requests are accurate from initiation to completion, processes are documented, reporting is captured, and process errors are identified and corrected. The role will involve extensive collaboration with multiple partners across cross functional teams.&nbsp;Responsibilities:<ul><li>Execute preventative controls across critical MS—U.S. processes including requested new Merchant locations including critical data elements like industry code, pricing and hierarchy assignment prior to submission to Global Servicing Group for action</li><li>Execute detective controls across critical MS—U.S. processes including reviewing requested new Merchant locations including critical data elements like industry code, pricing and hierarchy assignment post creation</li><li>Document all engagements and reviews</li><li>Identify process gaps, themes, operational risk areas</li><li>Action errors ensuring corrective action and document completion</li><li>Assist in additional identification specific risks throughout business processes and systems (along with business process owners)</li><li>Assist in creating improved process flows and standard operating procedure documents</li><li>Partner with critical cross functional teams sharing data and experiences to drive technical solutions</li><li>Maintain dashboards and key risk indicators (KRIs) for ongoing monitoring</li><li>Support sharing insights, better practices, themes, etc. across the enterprise</li></ul>Qualifications:<ul><li>Strong verbal, written, interpersonal and presentation skills allowing for clear and&nbsp; appropriate messaging for multiple levels/audiences.</li><li>Decisive Self-starter with a high degree of accountability and ability to exercise sound business judgment and clear, independent decision-making.</li><li>Ability to influence across all levels and to develop relationships with leaders, peers, and cross functional teams</li><li>Excellent attention to detail and organizational abilities</li><li>Demonstrated ability to quickly learn new technical skills</li><li>Analytical and problem-solving skills, with an ability to analyze data, identify trends, and evaluate risk scenarios effectively</li><li>Prior experience with or knowledge of MS—U.S. preferred</li><li>MerchantForce, Excel, MSP/MS3, Mira, Tableau experience preferred</li><li>Experience in MS Visio and Archer technology platforms a plus</li></ul>Salary Range: $55,000.00 to $105,000.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.

Analyst-Risk Management

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.The U.S. Consumer Services Team (USCS) is responsible for our suite of consumer products, services, and experiences in the U.S., including our premium, cobrand, cash back, and lending portfolios, Membership Rewards, Global Travel &amp; Lifestyle Services, the Centurion Lounge network, our Global Dining and Resy businesses, U.S. Consumer Banking, and best-in-class marketing programs across customer, prospect, and partner channels. The USCS team is focused on making membership an indisputable competitive advantage and helping each other become better leaders every day.The U.S. Consumer Marketing team (USCM) is part of the U.S. Consumer Services Group and is responsible for making membership essential by creating and delivering world class marketing for our differentiated products and services that drives demand and inspires engaged card members across the customer lifecycle.The Director of Change Management Strategy and Implementation will lead the adoption roadmap and training for the future marketing execution model across U.S Consumer Marketing. The Director will be responsible for driving organizational change, ensuring seamless process transition, and enabling teams to effectively manage new tools and processes, including those for Project Flywheel. Project Flywheel is the Enterprise initiative focused on advancing the end-to-end marketing execution technical and operational ecosystem to drive greater efficiency, business impact, and support the next generation of marketing processes and platforms.Key Responsibilities:&nbsp;<ul><li>Lead the Flywheel change management rollout across U.S. Consumer Marketing to ensure a seamless transition of execution capabilities into workflows</li><li>&nbsp;Anticipate and mitigate adoption challenges</li><li>Own organization communication updates and feedback loop between U.S. Consumer Marketing and the Marketing Transformation team to drive alignment and a successful process rollout</li><li>Define, develop, and deploy training materials in partnership with the Product and Marketing Operations teams</li><li>Measure and report on training effectiveness, marketer satisfaction, and adoption</li></ul>Minimum Qualifications:<ul><li>Demonstrated experience leading cross-functional teams</li><li>Strong interpersonal, leadership and influencing skills with the ability to work with partners across different functions and communicate with all levels of colleagues</li><li>Strong analytical skills with the ability to identify gaps and implement scalable solutions</li><li>Self-starter with the ability to thrive in an evolving environment and a bias towards action</li><li>Team player with a passion to create the best customer experience for our Marketers</li><li>Familiarity with enterprise-wide change management efforts preferred</li><li>Bachelor's Degree required</li></ul>Salary Range: $123,000.00 to $215,250.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for this position.

Director, Change Management Strategy & Implementation

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.How will you make an impact in this role?Amex Digital Labs is responsible for catalyzing digital innovation at American Express by originating, incubating, and managing emerging products and platforms that can be essential to our customers’ digital lives. We strive to emphasize creativity, customer centricity, and innovation. Focus areas include crafting industry-leading digital payment solutions, using our outstanding membership assets to build world class digital experiences, and defining new products and services based on emerging technologies and trends.We are searching for an experienced product leader with strong product sense and deep technical expertise to lead the development of advanced customer experiences utilizing the latest developments in artificial intelligence (AI). This role is responsible for shaping product strategy, developing new customer journeys for AI-powered interactions, and ensuring the successful rollout and ongoing enhancement of advanced AI capabilities and architecture.The successful candidate will manage a team of product managers and collaborate closely with cross-functional groups, including data scientists, engineers, and designers, to deliver impactful, scalable AI solutions that transform the customer experience.Commitment to continuous learning and development is critical to this role - you will be known as a thought leader across the enterprise and evangelist for AI-powered customer products, will need to translate complex technical topics to a broad audience, and demonstrate the ability to keep pace with a rapidly evolving industry.Key Responsibilities:<ul><li>Lead and coach a team of product managers in multiple geographical locations (US, UK).</li><li>Define and execute the product roadmap for customer-facing products and features powered by AI, balancing long-term vision with immediate business priorities.</li><li>Collaborate with executive leadership and enterprise partners to align AI-driven products with business goals and make recommendations for strategic focus areas.</li><li>Serve as the primary point of contact between CX, engineering, and data science teams to ensure seamless design, execution and delivery of AI solutions.</li><li>Conduct user research, A/B testing, and data analysis to iterate and improve user satisfaction and product performance.</li><li>Ensure responsible AI use by developing frameworks for ethical, bias-free, explainable, and compliant models. Define robust training processes, evaluate performance, and implement continuous learning and improvement systems.</li><li>Work closely with AI vendors, startups and external partners to integrate cutting-edge technologies into the product ecosystem.</li><li>Leverage analytics to monitor product performance and user engagement, driving actionable insights for continuous improvement.</li><li>Use key metrics to assess solution effectiveness, accuracy, model behavior, and user satisfaction, and make data-backed decisions to optimize outcomes. Evaluate automated approaches to testing and model evaluation to streamline accuracy and efficiency.</li></ul>Qualifications and Experience:<ul><li>Bachelor’s degree in Computer Science, Engineering, Business, or a related discipline with a strong technical or strategic foundation; Master’s degree preferred.</li><li>More than seven years of product management experience in a highly regulated industry.</li><li>Direct experience managing a team of product managers, with proven skills in coaching and developing junior team members.</li><li>A proven history of leading new product development, ideally with AI-powered, customer-facing products that use conversational platforms, recommendation engines, or personalization techniques. Experience working on both early-stage R&amp;D pilots and enterprise-scale initiatives ideal.</li><li>Comprehensive understanding of AI technologies, including Large Language Models, Agents/Agentic AI, Natural Language Processing, and Machine Learning frameworks and their applications.&nbsp;</li><li>High level of comfort working in ambiguous environments, defining clear scope and driving clarity for team members, making quick decisions without all the information.</li><li>Experience collaborating with cross-functional teams in an Agile development setting and quickly adapting to new working models.&nbsp;</li><li>Outstanding communication and stakeholder management abilities.</li><li>A passion for AI, customer-focused innovation, and advancing the future of human-computer interaction.</li></ul>Salary Range: $144,250.00 to $256,250.00 annually + bonus + equity (if applicable) + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>

Director - Digital Product Management; Global Membership Products and Artificial Intelligence

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.Position SummaryThe Senior Manager, Internal Fraud Program Management &amp; Quality Assurance plays a critical leadership role in ensuring the success, consistency, and control effectiveness of the enterprise-wide Internal Fraud Program. This leader will oversee a small team of program managers responsible for driving program execution, strategic initiatives, and quality assurance across the Internal Fraud Center of Excellence (COE).This position is accountable for establishing program discipline, ensuring adherence to enterprise standards, managing cross-functional coordination, and embedding quality assurance (QA) mechanisms that monitor control performance and operational readiness. The ideal candidate will have a strong background in program management, governance, and risk oversight — with the ability to influence across multiple stakeholders in a highly regulated, complex environment.Key Responsibilities<ul><li>Lead the development and execution of internal fraud program plans, ensuring alignment with enterprise fraud risk strategy and risk management frameworks.</li><li>Manage cross-functional initiatives that enhance detection, prevention, governance, and reporting capabilities within the Internal Fraud COE.</li><li>Establish and maintain program management standards, tools, and documentation consistent with enterprise PMO expectations.</li><li>Oversee tracking and delivery of program milestones, budgets, and risk mitigation activities.</li><li>Serve as the central coordination point between stakeholders across all lines of defense for internal fraud related matters</li></ul><ul><li>Design and oversee the Quality Assurance (QA) framework for internal fraud processes, ensuring consistent adherence to enterprise standards, procedures, and policies.</li><li>Lead the review and testing of internal fraud processes, controls, and rule implementations to assess design and operating effectiveness.</li><li>Identify gaps or weaknesses in process execution and partner with control owners to develop timely and effective remediation plans.</li><li>Create standardized QA scorecards and reporting to provide transparency into control health and program maturity.</li><li>Support readiness and validation activities for audits, regulatory exams, and internal reviews.</li></ul><ul><li>Partner with the Director to prepare materials and updates for governance committees, management meetings, and risk reviews.</li><li>Coordinate across the Reporting &amp; Insights and Governance teams to align quality and program performance metrics with enterprise dashboards.</li><li>Build strong partnerships with 2LOD (Operational Risk, Compliance) and 3LOD (Audit) partners to ensure alignment on QA methodology and testing outcomes.</li><li>Ensure consistent communication and engagement across program stakeholders to drive transparency and accountability.</li></ul><ul><li>Lead, mentor, and develop a small team of program managers and QA analysts to deliver high-quality results and foster professional growth.</li><li>Cultivate a culture of operational excellence, collaboration, and continuous improvement within the team.</li><li>Provide guidance and structure to ensure consistent execution, documentation, and adherence to governance processes.</li></ul><ul><li>Identify opportunities to enhance efficiency and effectiveness in program delivery and QA testing processes.</li><li>Leverage automation, workflow management tools, and data insights to strengthen QA precision and reporting.</li><li>Stay current on industry trends and best practices in fraud governance, risk management, and program quality disciplines.</li></ul>Qualifications<ul><li>Bachelor’s degree in Business, Risk Management, Project Management, or related field required; Master’s preferred.</li><li>8+ years of experience in program management, risk management, or governance, ideally within financial services.</li><li>Proven experience leading program execution and quality assurance in a risk, compliance, or fraud-related function.</li><li>Prior experience managing a small team of program or project professionals.</li><li>PMP, Lean Six Sigma, or related certification a plus.</li></ul><ul><li>Strong knowledge of risk management and fraud prevention frameworks.</li><li>Expertise in program management tools, methods, and documentation practices.</li><li>Experience designing and implementing QA frameworks or testing programs.</li><li>Strong analytical and problem-solving skills with exceptional attention to detail.</li><li>Proficiency in project tracking tools (JIRA, Asana, Smartsheet) and data visualization tools (Tableau, Power BI) preferred.</li><li>Excellent communication, organization, and presentation skills.</li></ul><ul><li>Collaborative leader who drives results through influence and partnership.</li><li>Strategic thinker who can balance tactical execution with long-term program vision.</li><li>Skilled at managing multiple priorities and delivering results in a fast-paced environment.</li><li>Effective communicator capable of engaging senior stakeholders and cross-functional partners.</li></ul>Salary Range: $89,250.00 to $150,250.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for this position

Senior Manager, Internal Fraud Program Management and Quality Assurance

At American Express, our culture is built on a 175-year history of innovation, sharedvaluesand Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.About Network &amp; Acquiring Solutions:As part of the Global Merchant &amp; Network Services group (GMNS), the Network &amp; Acquirer Solutions (NAS) team is at the core of American Express, uniquely positioned to support every business unit and customer across the Enterprise. The American Express Network enables over $1.6 trillion in annual spend, serving our Issuers and Acquirers in more than 170 markets worldwide. We are driving a strategic, multi-year Enterprise Payments program to bring all payments together into a center of excellence to drive operational excellence for payment execution, enable innovative payment products, services, and capabilities to be built effectively and efficiently, support our BU strategies more closely, and deliver on our customers’ evolving payment needs.About the Role:The Sr. Associate, Enterprise Payments Portfolio &amp; Delivery Management, will play a critical role in driving and coordinating delivery across the Enterprise Payments portfolio. Reporting to the Director of Enterprise Payments Portfolio &amp; Delivery Management, this role blends structured portfolio management with hands-on delivery execution, enabling efficiency, resolving challenges, and supporting technical teams to deliver outcomes at scale.This position offers an opportunity to work closely with product, technology, and business partners, while gaining deep exposure to enterprise-scale payments strategy and delivery in a dynamic payments environment.Key Responsibilities<ul><li>Support portfolio planning and delivery coordination, maintaining and improving portfolio tools, intake trackers, and roadmaps to enable alignment and transparency.</li><li>Partner with product and technology teams to support end-to-end delivery of payments initiatives, ensuring requirements and dependencies are well understood and executed effectively.</li><li>Analyze and monitor cross-platform dependencies, system workflows, and delivery milestones, proactively surfacing risks and proposing/driving resolution with stakeholders.</li><li>Leverage data and metrics to provide insightful reporting on delivery performance, resource allocation, and technical outcomes that inform leadership decisions.</li><li>Collaborate with engineers, program managers, and product owners to troubleshoot delivery issues and accelerate execution across complex programs.</li><li>Contribute to portfolio tracking and reporting with a focus on outcomes and delivery progress (not just process artifacts).</li><li>Continuously identify and implement process improvements that enhance delivery efficiency and cross-team collaboration.</li><li>Support investment planning and prioritization by analyzing technical feasibility, business impact, and delivery complexity.</li><li>Foster collaboration by facilitating discussions, tracking action items, and ensuring accountability to maintain delivery momentum</li></ul>Qualifications &amp; Skills:<ul><li>Bachelor’s degree in Business, Finance, Computer Science, Engineering, Economics, or related field (or equivalent work experience)</li><li>1–3 years of experience in process change management, delivery management, business analysis, product/technology roles, or project execution (internships and early-career roles welcome).</li><li>Highly organized, self-motivated, and adaptable—able to manage multiple priorities and drive progress in a fast-paced, evolving environment.</li><li>Strong analytical and problem-solving skills with a technical orientation (systems, data, APIs, or workflows).</li><li>Familiarity with fintech, payments, or financial services strongly preferred.</li><li>Excellent communication and stakeholder management skills, with ability to simplify complex technical concepts.</li><li>Strong written and verbal communication skills; ability to prepare clear updates and presentations.</li><li>Experience with Agile practices and proficiency with Excel, PowerPoint, and portfolio/project management tools (e.g., JIRA, Confluence, Rally, or similar).</li><li>Curious, accountable, and outcome-oriented, with a focus on driving delivery excellence and continuous improvement.</li></ul>Salary Range: $89,250.00 to $150,250.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit ourColleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window:<a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.

Senior Associate-Enterprise Payments Portfolio & Delivery Management

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.Manager- Data Governance &amp; ManagementAs part of the Financial Data Governance (FDG) within Corporate Controllership, this role is responsible for overall data governance and management related compliance with various policies for Finance. Finance Data Governance (FDG) team is leading the effort of defining the future roadmap for data governance within Finance.This FDG Manager is focused on ensuring that Finance data governance and management processes are complying with the data and risk policies and appropriate controls and documentation exists to stand a regulatory or internal examination or audit. She/He will be responsible for remediating any gaps or issues either self-identified or noted during an audit or examination.The FDG Manager is a collaborator, a well-organized, action-oriented individual, confident in presenting, facilitating, and building a network of strong relationships across our organization.Responsibilities<ul><li>Lead implementation of PRSA / RCSA controls and ensure effective controls exists on the data management processes.</li><li>Support various audits, reviews, or examinations performed on Finance Data Governance processes</li><li>Lead or support remediation of findings or gaps identified in the data governance and management processes.</li><li>Lead or support implementation of various projects impacting data management and/or process improvement initiatives to make Finance Data Governance more effective and efficient.</li><li>Assess impact of new policies or policy refreshes – Enterprise Data Management Operational Policy and Enterprise Data Risk Policy - on the processes and guide the team in change management or establishing new processes</li><li>Making sure appropriate documentation exists for data governance and management processes.</li><li>Prepare presentation for senior leadership.</li><li>Implementing requirements of the Enterprise Data Governance Policy within various critical Finance systems/processes.</li><li>Support the Data Governance Strategy for the Finance Data Management initiative. This initiative involves utilizing new technologies to create one standardized data set that can be utilized for broader Finance thus minimizing multiple point solutions, data duplication and reconciliation over time among other benefits.</li></ul>Minimum Qualifications:<ul><li>5+ years of work experience in Banking/Financial Services.</li><li>Experience in leading audits and reviews for data governance processes, preparing responses to audit questions and liaising with multiple stakeholders.</li><li>Knowledge of Financial and Regulatory reporting</li><li>Knowledge of data governance and management practices, business and technology issues related to management of enterprise information assets&nbsp;</li><li>Bachelor’s or Master’s degree in finance/accounting</li></ul>Preferred Qualifications:<ul><li>Experience in process controls, gap identification, and their remediation.</li><li>Experience in policy implementation and risk mitigation.</li><li>Proven record of process improvement.</li><li>Working knowledge of Agile methodology and delivery concepts or other project management methodologies</li><li>Strong relationship management and conflict resolution skills with a proven track of positively collaborating, influencing, and extensively coordinating with internal and external partners</li><li>Excellent written and verbal communications with ability to communicate highly complex concepts and processes in simple terms and pragmatically across Finance, Business and Technology stakeholders</li><li>Ability to be think strategically, flexible, prioritize multiple demands, and effectively manage in a matrix organization</li></ul>Salary Range: $103,750.00 to $174,750.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunitiesFor a full list of Team Amex benefits, visit our Colleague Benefits Site.</li></ul>American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.

Manager - Data Governance & Management

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.How will you make an impact in this role?This Senior Manager position is a critical hands-on leadership role in the US Commercial Capacity team that will be responsible for Commercial Limits Underwriting strategies. The incumbent will play an influential role working closely with partners in Product, Sales, RPDS &amp; GSG to create and drive strategies to grow the portfolio through transformational ideas and new capabilities that outclass competitors and provide world-class customer experience.Key Responsibilities:<ul><li>You will be responsible for capacity/limit management for the US GCS portfolios – this includes the analytics, strategy and capabilities for existing customers.</li><li>Lead charge limit initiatives including proactive financial gathering, commercial underwriting, and drive capability development for commercial charge portfolio (e.g. Bank Based Underwriting)</li><li>Work with the Product, Servicing, and Sales teams within the GCS organization and broader CFR organization to design and implement strategic initiatives that enable prudent and profitable growth while controlling for through-the-cycle volatility.</li><li>Partner with Risk and Operations on underwriting strategies to improve cycle time and customer experience</li><li>Drive deep-dive analytics and partner with the Decision Science team to enhance economic logic that supports core risk management decisions.</li><li>Lead, engage, and inspire a team of high performing risk management professionals</li></ul>Minimum Qualifications<ul><li>2+ years of experience in relevant credit risk management expertise</li><li>Advanced degree in statistics, econometrics, operations research, mathematics, data science, engineering, business management or a related quantitative field of study</li><li>Deep knowledge of commercial business and AXP risk capabilities</li><li>Strong analytical skills and an innovative approach to solving both practical and theoretical business problems</li><li>Intellectual curiosity, adaptability in a dynamic environment, and an ability to re-engineer long-standing processes and infrastructure</li><li>Ability to build strong relationships, operate within large cross-functional teams, and influence business partners to drive change</li><li>Ability to communicate and interact effectively with internal CFR and commercial executive leadership team/partners</li></ul>Preferred Qualifications<ul><li>Knowledge of business financials and understand the risk from business documents</li></ul>Salary Range: $90,000.00 to $165,000.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>*Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.

Senior Manager-Risk Management

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you’ll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our&nbsp;company values&nbsp;and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.Our industry is rapidly evolving, and we need courageous, quick thinkers who can shape the strategic decisions that lead our business forward. Whether it’s negotiating with some of our largest global partners or creating next year’s financial plan, you can influence both our day-to-day P&amp;L and the future direction of the company. As part of the team, you can have the opportunity to learn and use the latest data tools and technologies and explore a range of roles to grow your career. Find your place in finance on #TeamAmex.How will you make an impact in this role?Senior Manager- Data Governance &amp; Management:As part of the Financial Reporting Quality Assurance Organization (FRQA) within Corporate Controllership, this role is responsible for overall data governance and management related compliance with various policies for Finance. Finance Data Governance (FDG) team is leading the effort of defining the future roadmap for data governance within Finance.This FDG Senior Manager is focused on ensuring that Finance data governance and management processes are complying with the data and risk policies and appropriate controls and documentation exists to stand a regulatory or internal examination or audit. She/He will be responsible for remediating any gaps or issues either self-identified or noted during an audit or examination.The FDG Senior Manager is a collaborator, a well-organized, action-oriented individual with exceptional leadership and time management skills, confident in presenting, facilitating, and building a network of strong relationships across our organization.Responsibilities:<ul><li>Strategic thought partnership with the 1st (Enterprise Data Office), 2nd (Enterprise Data Risk Management), 3rd (Internal Audit) line of defenses, Technology, and Regulatory Reporting teams to ensure compliance with data risk policies.</li><li>Support or lead various audits, reviews, or examinations performed on Finance Data Governance processes.</li><li>Support or lead remediation of findings or gaps identified in the data governance and management processes.</li><li>Assess impact of new policies or policy refreshes – Enterprise Data Management Operational Policy and Enterprise Data Risk Policy - on the processes and guide the team in change management or establishing new processes.</li><li>Making sure appropriate documentation exists for data governance and management processes. &nbsp;&nbsp;</li><li>Establish Finance Data Governance implementation roadmap including strategic priorities.</li><li>Implementing requirements of the Enterprise Data Governance Policy within various critical Finance systems/processes.</li><li>Support implementation of process improvement initiatives to make Finance Data Governance more effective and efficient.</li><li>Define roles and responsibilities related to finance data governance and ensure clear accountability for stewardship of the finance systems.</li><li>Advancing the Data Governance Strategy for the Finance Data Management initiative. This initiative involves utilizing new technologies to create one standardized data set that can be utilized for broader Finance thus minimizing multiple point solutions, data duplication and reconciliation over time among other benefits.</li></ul>Minimum Qualification:<ul><li>7+ years of professional experience specializing in Data Governance and Management within Banking/ Financial Services</li><li>Bachelor’s degree in finance/accounting.</li><li>Experience in leading audits and reviews for data governance processes, preparing responses to audit questions and liaising with multiple stakeholders (preferably for tier 1 or tier 2 banks)</li><li>Proven people leadership experience and ability to attract, engage and retain high caliber global talent.</li><li>Demonstrates effective written and verbal communication skills, able to convey complex concepts and processes clearly to stakeholders in Finance, Business, and Technology.</li></ul>Preferred Qualification:<ul><li>Master’s degree in finance/accounting.</li><li>Knowledge of banking financials and Regulatory reporting (FRY-9C, FRY 14A, FR2052a, FORM 10K/Q) &nbsp;</li><li>Knowledge of data governance practices, business and technology issues related to management of enterprise information assets</li><li>Experience in policy implementation and risk mitigation.</li><li>Support implementation of Process Risk Self-Assessment (PRSA) / Risk Control Self-Assessment (RCSA) on financial processes.&nbsp;</li><li>Proven record of process improvement.</li><li>Working knowledge of Agile methodology and delivery concepts or other project management methodologies.</li><li>Strong relationship management and conflict resolution skills with a proven track of positively collaborating, influencing, and extensively coordinating with internal and external partners.</li><li>Ability to be strategic, flexible, prioritize multiple demands, and effectively manage in a matrix organization.</li></ul>Salary Range: $123,000.00 to $215,250.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>Depending on factors such as business unit requirements, the nature of the position, cost and applicable laws, American Express may provide visa sponsorship for certain positions.

65 Project Management / Professional Services Jobs in Jersey City, NJ, USA