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Aspire Health Alliance recognizes that attracting and retaining exceptional staff is the key to providing excellent care for our clients. Whether a staff member is providing direct care to those we serve or working on the administrative end supporting the services we are proud to provide, each person’s contribution is highly valued.Our mission, vision and values are supported by organizational culture guiding the work for every staff member: We are one compassionate, accountable community.Working at Aspire Health Alliance can provide enormous job satisfaction. Your contribution is serving to help fulfill a mission, vision and values that support our belief that mental health is the foundation of a person’s overall health and we work to foster an environment that is safe and supportive and free of judgement or prejudice around mental health. In addition, Aspire Health Alliance offers a competitive package of compensation and benefits.SCHEDULE: Sun- Wed, 9a-5p; Thurs, 11a-7pJoin our dedicated Human Services team as a Residential Rehab Coordinator in our Residential Program serving adult behavioral health clients. Play an essential role in enabling clients to live as actively and independently as possible!! In a residential group home shared by these adults, the Residential Coordinator and other residential staff support them to reach their individual service plan goals (ISPs), acquire daily living skills and to move toward independence They also receive care in management of their psychiatric symptoms, physical health, and improve their quality of life! As a Residential Rehab Coordinator:<ul><li>Advocate for client caseload</li><li>Develop, implement, and monitor treatment plans</li><li>Oversee medication management</li><li>Fiscal management of funds</li><li>Serve as primary liaison for service providers, family, and guardians</li><li>Utilize an electronic health record system for client notes</li><li>Additionally perform a variety of administrative/communication and reporting functions</li><li>Enter notes into Avatar; review other residential staff notes, entered in Avatar for clarity and accuracy.</li><li>Navigate computer programs (may do med sheets, doctor visit forms).</li><li>Report any incidents to Site Manager and other are providers ensuring confidentiality </li></ul>Education:<ul><li>HS diploma and 1 or more year of field related experience. Additional education in a health care related field towards AS or BA preferred. </li></ul>Required:<ul><li>Excellent communication and writing skills</li><li>Time management and ability to organize multiple priorities</li><li>Ability to remain calm and de-escalate stressful situations</li><li>Good judgment and ability to problem solve</li><li>Dependability and flexibility</li><li>Ability to promote a teamwork environment and serve as a role model to other staff</li><li>Ability to form therapeutic relationships with challenging clients</li><li>Computer proficiency and ability to learn to use an electronic health record system</li><li>Must have a valid driver’s license, safe driving record, and access to a personal vehicle</li></ul> We offer training and growth opportunities as well as a competitive salary and benefits!Compensation is based on candidate experience, qualifications, and certifications and licenses. Annual ranges listed are based on a full-time, 40 hours per week position.Salary Range$22—$22 USDAspire Health Alliance is committed to and passionate about diversity, equity, and inclusion. We celebrate, support, and promote diversity of thought, culture, and backgrounds. As an employer committed to equal opportunity, we base all employment decisions on each individual’s capabilities and qualifications, without regard to race, color, religious creed, national origin, ancestry, sex, sexual orientation, gender identity, age, physical or mental disability, veteran status, genetics, or any other protected characteristic. Aspire Health Alliance strives to fully reflect the clients and communities we serve and believes that a diversity of interests and cultures leads to a stronger and more innovative organization.

Aspire Health Alliance

Residential Rehab Coordinator, $22.00

Aspire Health Alliance recognizes that attracting and retaining exceptional staff is the key to providing excellent care for our clients. Whether a staff member is providing direct care to those we serve or working on the administrative end supporting the services we are proud to provide, each person’s contribution is highly valued.Our mission, vision and values are supported by organizational culture guiding the work for every staff member: We are one compassionate, accountable community.Working at Aspire Health Alliance can provide enormous job satisfaction. Your contribution is serving to help fulfill a mission, vision and values that support our belief that mental health is the foundation of a person’s overall health and we work to foster an environment that is safe and supportive and free of judgement or prejudice around mental health. In addition, Aspire Health Alliance offers a competitive package of compensation and benefits.The Emergency Triage Coordinator serves as a key member of the Emergency Service Team to provide the smooth coordination and delivery of crisis services. The Emergency Triage Coordinator is the first point of contact for all telephonic information flow and crisis referral requests from clients, families, and community providers on a 24/7/365 basis. Triage screens and assigns cases to Master’s Level Clinicians, Family Partners and Peers as determined by risk and safety, immediacy of need, location, and according to insurance requirements. This individual will work in conjunction with the ESP management team to ensure that the team is providing the highest quality of care to persons served and in compliance with our quality initiatives.RESPONSIBILITIES: <ul><li>Triage phone calls and provide support and counseling to clients, families, and community referrals in need of ESP assistance and/or evaluations </li><li>Assist clinicians in performing bed searches for clients awaiting placement for a higher level of care</li><li>Ability to navigate medical record system (Avatar) for each referral as a standard practice (Updating/adding clients, scanning of paper documents, adding Alerts, Service Addendums, and Final Dispositions</li><li>Provide information and referrals to phone contacts</li><li>Gather appropriate risk information and direct clients, families, and community members in accessing and utilizing supports</li><li>Consult with Director or Assistant Director regarding high risk cases and conflict resolution when deemed necessary</li><li>Assist in provision of follow-up treatment including the scheduling of follow-up emergency services appointments and completion of paperwork related to triage activity </li></ul>Requirements:<ul><li>Bachelor’s Degree in Psychology or related field, required.</li><li>Minimum of one year experience in a mental health setting working in a crisis intervention setting</li><li>Has working knowledge of the systems involved with ESP services.</li><li>Ability to establish and maintain productive relationships with outside agencies including hospitals, police, schools and insurance providers.</li><li>Skills required to maintain professional and therapeutic communication while working with agitated or distressed clients.</li><li>Must be able to demonstrate an understanding of and competence in serving culturally diverse populations.</li><li>Ability to forge mutually beneficial relationships with people served while maintaining strong boundaries/ethics.</li></ul>Compensation is based on candidate experience, qualifications, and certifications and licenses. Annual ranges listed are based on a full-time, 40 hours per week position.Salary Range$21.70—$25.50 USDAspire Health Alliance is committed to and passionate about diversity, equity, and inclusion. We celebrate, support, and promote diversity of thought, culture, and backgrounds. As an employer committed to equal opportunity, we base all employment decisions on each individual’s capabilities and qualifications, without regard to race, color, religious creed, national origin, ancestry, sex, sexual orientation, gender identity, age, physical or mental disability, veteran status, genetics, or any other protected characteristic. Aspire Health Alliance strives to fully reflect the clients and communities we serve and believes that a diversity of interests and cultures leads to a stronger and more innovative organization.

Emergency Triage Coordinator - Per Diem

Aspire Health Alliance recognizes that attracting and retaining exceptional staff is the key to providing excellent care for our clients. Whether a staff member is providing direct care to those we serve or working on the administrative end supporting the services we are proud to provide, each person’s contribution is highly valued.Our mission, vision and values are supported by organizational culture guiding the work for every staff member: We are one compassionate, accountable community.Working at Aspire Health Alliance can provide enormous job satisfaction. Your contribution is serving to help fulfill a mission, vision and values that support our belief that mental health is the foundation of a person’s overall health and we work to foster an environment that is safe and supportive and free of judgement or prejudice around mental health. In addition, Aspire Health Alliance offers a competitive package of compensation and benefits.The Emergency Triage Coordinator serves as a key member of the Emergency Service Team to provide the smooth coordination and delivery of crisis services. The Emergency Triage Coordinator is the first point of contact for all telephonic information flow and crisis referral requests from clients, families, and community providers on a 24/7/365 basis. Triage screens and assigns cases to Master’s Level Clinicians, Family Partners and Peers as determined by risk and safety, immediacy of need, location, and according to insurance requirements. This individual will work in conjunction with the ESP management team to ensure that the team is providing the highest quality of care to persons served and in compliance with our quality initiatives.RESPONSIBILITIES: <ul><li>Triage phone calls and provide support and counseling to clients, families, and community referrals in need of ESP assistance and/or evaluations </li><li>Assist clinicians in performing bed searches for clients awaiting placement for a higher level of care</li><li>Ability to navigate medical record system (Avatar) for each referral as a standard practice (Updating/adding clients, scanning of paper documents, adding Alerts, Service Addendums, and Final Dispositions</li><li>Provide information and referrals to phone contacts</li><li>Gather appropriate risk information and direct clients, families, and community members in accessing and utilizing supports</li><li>Consult with Director or Assistant Director regarding high risk cases and conflict resolution when deemed necessary</li><li>Assist in provision of follow-up treatment including the scheduling of follow-up emergency services appointments and completion of paperwork related to triage activity </li></ul>Schedule:Thursday, Friday, Saturday 7pm - 7amorWednesday, Thursday, Friday 7pm - 7amRequirements:<ul><li>Bachelor’s Degree in Psychology or related field, required.</li><li>Minimum of one year experience in a mental health setting working in a crisis intervention setting</li><li>Has working knowledge of the systems involved with ESP services.</li><li>Ability to establish and maintain productive relationships with outside agencies including hospitals, police, schools and insurance providers.</li><li>Skills required to maintain professional and therapeutic communication while working with agitated or distressed clients.</li><li>Must be able to demonstrate an understanding of and competence in serving culturally diverse populations.</li><li>Ability to forge mutually beneficial relationships with people served while maintaining strong boundaries/ethics.</li></ul>Compensation is based on candidate experience, qualifications, and certifications and licenses. Annual ranges listed are based on a full-time, 40 hours per week position.Salary Range$21.70—$25.50 USDAspire Health Alliance is committed to and passionate about diversity, equity, and inclusion. We celebrate, support, and promote diversity of thought, culture, and backgrounds. As an employer committed to equal opportunity, we base all employment decisions on each individual’s capabilities and qualifications, without regard to race, color, religious creed, national origin, ancestry, sex, sexual orientation, gender identity, age, physical or mental disability, veteran status, genetics, or any other protected characteristic. Aspire Health Alliance strives to fully reflect the clients and communities we serve and believes that a diversity of interests and cultures leads to a stronger and more innovative organization.

Overnight Emergency Triage Coordinator

It’s inspiring to work with a company where people truly BELIEVE in what they’re doing! When you become part of the Chapters Health Team, you’ll realize it’s more than a job. It’s a mission. We’re committed to providing outstanding patient care and a high level of customer service in our communities every day. Our employees make all the difference in our success!Job Profile Summary Role: The RN, Case Manager is responsible for assessing and identifying patient/family needs, utilizing the nursing process, coordinating the Plan of Care with the Interdisciplinary Team (IDT), and providing clinical, palliative and supportive care to the patient/family unit in order to keep the participant in their home environment as long as possible.Job DescriptionQualifications: • Current license as RN in the state where the employee will be working • Minimum of one (1) year nursing experience; hospice or hospital experience preferred • Previous experience working with an EMR/EHR (Electronic Medical/Health Record) system • Mobile Driver - Valid driver’s license and automobile insurance per Company policy • Reliable transportation to meet visit schedule • Ability to use equipment with visual and auditory mechanisms • Ability to effectively communicate in English (verbal and written) • Ability to visit Participant in their homes to assessments • Ability to perform the essential functions and physical requirements (including, but not limited to: lifting patients and/or equipment, bending, pushing/pulling, kneeling) of the job with or without reasonable accommodation•&nbsp;Active BLS for healthcare professionals from the American Heart Association or Red Cross.Some locations may require:<ul><li>Provides reassurance on the phone to patients and families. Assists in finding solutions to their questions and/or recognizes the need for an in person visit. Coordinates in person visit when needed/or requested.</li><li>Utilizes appropriate support/expert resources or personnel to resolve complex or difficult situations.</li><li>Documents patient/family contact information in the EMR and communicates with the Interdisciplinary Team (IDT).</li><li>Completes initial and semi-annual assessment for all Company services including, but not limited to:<ul><li>Explains services to patients/families and addresses questions regarding patient needs, fears, physical limitations, while putting the patient/family at ease; presents services in an empathetic and compassionate manner&nbsp;</li><li>Provides information to Physicians and other IDT members and initiates Plan of Care to address patient’s immediate needs</li><li>Initiates skilled nursing interventions to enhance prevention, prevent complications, alleviate symptoms and maximize physical and emotional comfort</li><li>Obtains Physician orders</li><li>Completes documentation per Company policy</li></ul></li></ul><ul><li>Acts as the Company representative at assigned facilities while facilitating referrals to all service lines; works closely with referring hospitals, physicians, facilities, patients, families, and the general public.</li><li>Communicates frequently with other members of the IDT.</li><li>Provides all necessary clinical communication timely using SBAR.</li><li>Discusses any potential needs with after-hours staff.</li><li>Develops strong relationships with case managers, physicians, etc. at facilities.</li></ul> Competencies: • Satisfactorily complete competency requirements for this position. Responsibilities of all employees: • Represent the Company professionally at all times through care delivered and/or services provided to all clients. • Comply with all State, federal and local government regulations, maintaining a strong position against fraud and abuse. • Comply with Company policies, procedures and standard practices. • Observe the Company's health, safety and security practices. • Maintain the confidentiality of patients, families, colleagues and other sensitive situations within the Company. • Use resources in a fiscally responsible manner. • Promote the Company through participation in community and professional organizations. • Participate proactively in improving performance at the organizational, departmental and individual levels. • Improve own professional knowledge and skill level. • Advance electronic media skills. • Support Company research and educational activities. • Share expertise with co-workers both formally and informally. • Participate in Quality Assessment and Performance Improvement activities as appropriate for the position. Job Responsibilities: • Provides and manages direct care to patients and families as part of Interdisciplinary Team (IDT), incorporating psychosocial, spiritual, cultural, physical and biological components, and appropriate nursing intervention and follow-up. • Coordinates the Plan of Care, ensuring that an individualized Plan of Care is developed that accurately reflects the patient’s evolving needs. • Educates patient, family, caregivers and other health professionals about disease process and decline, prevention, palliative interventions, care giving, dying process and safety practices.- Participant visit frequency dependent on risk score/needs to be determined- Home visits to assess home safety, medication compliance, nutritional compliance, DME compliance- ability to live safely in the community. • Reports changes in the patient’s condition to appropriate members of the IDT or other health professionals. • Participates with the IDT to evaluate hospice referrals/admissions for level of care appropriateness.- Attends daily IDT collaboration meetings • Presents concise and pertinent oral and written reports to IDT; respects and encourages input from all disciplines. • Communicates accurately and completely to physicians, staff members, patients, families, and supervisors; utilizes positive approaches when working with others. • Supervises patient care provided by Community Health Workers and Home Health Aides as requested.• During times of emergencies (i.e. Hurricanes, etc.), the RN, Case Manager may be required to report to work at a location designated by the company, to ensure continuity of services. This may include reporting to work ahead of your scheduled date/time due to planned lock down of unit, and staying overnight(s) based on duration of emergency. • Performs other duties as assigned. Physical Demands for Post Offer/Pre-Placement (The demands described below are representative of those that must be met by an individual to perform the essential functions of the job, with or without reasonable accommodation.): While performing the duties of this job, the following abilities are required: see; hear; talk; walk; use hands to finger, handle or feel. Frequently required to: stand; sit; reach with hands/arms; lift; bend; balance. Occasionally required to: pull; push; stoop/crouch; kneel; climb stairs.Compensation Pay Range: $60,058.27 - $90,087.92This position requires consent to drug and/or alcohol testing after a conditional offer of employment is made, as well as on-going compliance with the Drug-Free Workplace Policy.

Chapters Health System

RN, Care Coordinator- Facility Team

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and&nbsp;an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you’ll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career. Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.The Account Takeover, Banking Products Team, within the Global Fraud Risk Management (FRM)&nbsp; Organization is responsible for balancing Account Take Over (ATO) fraud losses with customer&nbsp; experience at each touchpoint across the lifecycle for our customersJob Responsibilities<ul><li>Develop and execute strategies to mitigate account takeover fraud, leveraging advanced&nbsp; analytics tools and technology to detect and prevent fraudulent activities effectively&nbsp;</li><li>Identify and prioritize key capabilities required to combat account takeover fraud,&nbsp; including fraud detection algorithms, authentication methods, and customer education initiatives in collaboration with money movement and servicing teams&nbsp;</li><li>Conduct ongoing risk assessments to identify emerging threats and vulnerabilities related to account takeover fraud.</li><li>Implement robust monitoring mechanisms to detect suspicious activities and patterns in real-time, enabling prompt intervention and response</li><li>Work collaboratively with cross-functional teams, including product development, cybersecurity, compliance, legal, and customer support, to ensure a holistic approach to fraud risk management. Foster a culture of collaboration and information sharing to enhance the effectiveness of fraud prevention efforts</li></ul>Minimum Qualifications<ul><li>3+ years of experience in Risk Management or an educational degree in Business Analytics, Engineering, Mathematics, Statistics, Economics, Business Analytics or related fields is strongly desired&nbsp;</li><li>Ability to leverage data and analytical insights to mitigate losses while balancing customer experience&nbsp;</li><li>Ability to design and develop fraud solutions using SQL, Python or other programming languages&nbsp;</li><li>Ability to manage multiple requests and changing priorities and to work in a fast-paced dynamic environment&nbsp;</li><li>Proven track record of working proactively and independently to solve problems and drive results&nbsp;</li><li>Strong presentation skills to convey data and fraud insights to different stakeholders&nbsp;</li><li>Strong project management and communication skills to work effectively in a team environment</li></ul>Salary Range: $89,250.00 to $150,250.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.

American Express

Manager - Risk Management

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.How will you make an impact in this role?How we serve our customers is constantly evolving and is a challenge we gladly accept. You can work with one of the most valuable data sets in the world to identify insights and actions that can have a meaningful impact on our customers and our business. And, with opportunities to learn from leaders who have defined the course of our industry, you can grow your career and define your own path. Find your place in risk and analytics on #TeamAmex.Positions in Risk Management lead the development of credit, operational, enterprise, and fraud policies designed to profitably grow the portfolio, while ensuring excellent customer experience. These policies utilize mathematical models and other techniques to understand and predict customer behavior.This position is part of the Credit and Fraud Risk Organization, focused on credit risk controls. The role brings an exciting opportunity to define&nbsp;risk management policies for existing American Express customers. This team supports the success of American Express through innovative solutions that help identify and mitigate credit risk throughout the customer lifecycle. The role is highly visible and will require strong collaboration across a variety of functions, including but not limited to Risk, Servicing, Decision Science, Legal, and Compliance, to develop best in class strategies and capabilities to support our customers.Key Responsibilities<ul><li>Monitor, analyze, and interpret key credit performance metrics to identify trends and emerging risks.</li><li>Leverage internal and external warning indicators to proactively assess portfolio exposure and recommend mitigation actions.</li><li>Support the design and implementation of customer outreach strategies that minimize credit losses while improving customer experience, with a focus on digital-first engagement.</li><li>Contribute to the development of next-generation risk management tools, dashboards, and reporting capabilities to enhance portfolio oversight and decision-making.</li><li>Partner closely with cross-functional teams to ensure operational excellence, regulatory adherence, and strong control governance.</li><li>Conduct deep-dive analyses to uncover portfolio insights, evaluate risk drivers, and support process improvements or policy updates.</li><li>Communicate findings and recommendations to stakeholders, influencing data-informed business decisions. Minimum Qualifications </li><li>Bachelor’s degree plus 2 years of relevant work experience, or Master’s degree in a quantitative field such as Econometrics, Statistics, Mathematics, Operations Research, Engineering, or Computer Science.</li><li>Strong analytical and problem-solving skills with the ability to translate data into strategic insights.</li><li>Proficiency in handling large datasets using SAS, SQL, R, Python, or a similar programming language.</li><li>Demonstrated blend of analytical expertise, process improvement skills, and collaborative relationship-building.</li><li>Ability to think strategically and apply quantitative methods and business acumen to drive meaningful outcomes.</li><li>Excellent written and verbal communication skills, with attention to clarity and precision. Preferred Qualifications </li><li>Advanced degree preferred but not required, given a suitable combination of formal education and experience.</li><li>Prior experience in credit or fraud risk management with a solid understanding of the credit lifecycle.</li><li>Familiarity with regulatory and audit frameworks related to credit risk governance.</li><li>Exposure to data visualization tools is a plus.</li></ul>Salary Range: $78,000.00 to $124,750.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a> Employment eligibility to work with American Express in the United States is required as the company will not pursue visa sponsorship for these positions.

Senior Analyst-Risk Management

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.How will you make an impact in this role?As part of the Credit and Fraud Risk organization, the US Consumer Collections Strategy team is responsible for managing credit policies for delinquent and written-off accounts and developing best-in-class collection tools like financial relief program or a late stage collection strategy. These strategies and tools directly impact business profitability through improved credit performance and collections results. The team is also responsible for ensuring on-going monitoring and improvement of credit and collection processes and policies.The incumbent will work in a team responsible for developing and deploying new credit actions for accounts in delinquency and credit collection process, financial relief program (FRP) or managing critical processes like recovery tools and strategy, deceased collection strategy. The incumbent will also be responsible for ensuring on-going monitoring and improvement of credit and collections processes and policies. The Manager position in US Consumer Collection Strategy team is responsible for building collection tools and strategies for managing stressed accounts better. This would involve deriving insights from various portfolio trends and using those to identify core enhancements to existing programs or create new best-in-class strategies to reduce write-offs as well as provide better customer experience.Minimum Qualifications<ul><li>Strong analytical discipline, solution-oriented mindset, and focus on outcomes&nbsp;</li><li>Previous experience leading and performing analysis using SQL, Python or similar.</li><li>Well organized, manage multiple initiatives simultaneously and keep adequate prioritization.</li><li>Ambitiousness to learn, self-learner of new technologies and usage of digital platforms.</li><li>Clear, effective written and oral communication skills</li><li>Ability to work in a dynamic and cross functional environment, interacting with and influencing senior leaders, partners in risk management, global servicing network, compliance and legal.&nbsp;</li><li>Team player mentality with a track record of building relationships and collaborating with cross-functional business partners</li><li>Drive results and problem solving.</li></ul>Preferred Qualifications<ul><li>Work in a team responsible for developing and deploying new credit actions for accounts in delinquency and credit collection process including financial relief program, recovery tools and strategy, deceased collections amongst others.</li><li>Partner with several stakeholders including GSG Strategy, Operations, Compliance, Modelling team amongst others to effectively refine strategies and launch changes to market&nbsp;</li><li>Manage customer escalations and issue resolution in a timely manner, thereby providing best in class customer experience&nbsp;</li><li>Track program performance and ensuring better management of credit policies</li></ul>Salary Range: $89,250.00 to $150,250.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.

Manager-Risk Management

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.How will you make an impact in this role?This role is part of the newly formed Enterprise Technology Services (ETS) Data Office.As a Data Governance &amp; Management Manager, you are part of a team responsible for supporting activities for the day-to-day compliance with the Enterprise Data Management Operating Policy within Enterprise Technology Services. You and your team are responsible for identifying critical data, maintaining data definitions, classifying data, supporting data sourcing usage requests, measuring Data Risk Controls, and confirming Data Incidents are remediated. You will partner across various business units, technology teams, and product/platform teams to define and implement the data governance strategy, supervising and leading data quality, resolving data/platform issues, and driving consistency, usability, and governance of specific product data across the enterprise.Primary Responsibilities:<ul><li>Responsible for supporting Data Governance &amp; Management in identifying data incidents, performing root-cause-analysis of data incidents and driving remediation of audit and regulatory feedback.</li><li>Develop advanced knowledge on the Enterprise Data Management Operating Policy in order to support Data Governance &amp; Management in the execution of their role.</li><li>Responsible for holistic platform data quality monitoring, including but not limited to key reports.</li><li>Assist in the identification of data risk, working with upstream data providers, downstream business partners, as well as technology teams.</li><li>Support Data Governance &amp; Management in in the establishment, maintenance, and testing of controls to manage data risk within their business unit.</li><li>Coordinate with Business Units and other Business Unit Data Offices to ensure System level Lineage is documented completely and accurately</li><li>Build advanced platform expertise to influence the identification of critical data elements and contribute to the roadmap to govern the data elements.</li><li>Responsible to partner with Data Governance &amp; Management in developing and managing the data management roadmap.</li><li>Collaborate with and influence product managers to ensure all new use cases are managed according to policy.</li></ul>Qualifications:<ul><li>5 +years of experience in data management, data architecture and strategy for Master Data Management (MDM)/Customer Relationship Management (CRM) platform.</li><li>Hands-on experience of Data Management and Data Governance (metadata, lineage, data quality, etc.).</li><li>Clear, effective written and oral communication skills and ability to influence across all levels of the organization and strong organizational, prioritization and collaboration skills.</li><li>Graduate degree such as M.S. and Ph.D. (in statistics, finance, decision science, economics, or closely related fields); or MBA is preferred</li><li>Experience in audits, risk management requirements and US/ International regulations</li><li>Demonstrated ability to work independently and across a matrixed organization to deliver solutions at top speed</li><li>High attention to detail</li><li>Intermediate competency in SQL &amp; Python or other programming language.</li><li>Prior experience in Finance or Controllership preferred.</li><li>Prior experience with Agile or SAFe project methodologies.</li><li>Bachelor’s degree in Finance, Engineering, Mathematics, Statistics, Computer Science or other similar fields.</li></ul>Salary Range: $123,000.00 to $215,250.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.

Senior Manager - Data Governance & Management

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.Business Unit/Role Specific InfoAt American Express, we provide customers with access to products, insights and experiences that enrich lives and build business success. Our customers include our Cardmembers as well as the small businesses, merchants, corporations, and bank partners that are all members of the dynamic American Express network. We are looking for Project Manager Interns to join our 10-week Summer Internship Program, which will provide you with skills and experience to help you accelerate in your studies and future career.&nbsp;As a Technical Project Management Intern, you will perform technical, system, and administrative tasks relating to the delivery and support of our project and program management processes and tools.You will play a key role in planning, coordinating, monitoring and status reporting of projects from conception to completion.&nbsp;What type of work can you expect?<ul><li>Support in the development of project plans and ensure the approach is fully understood by all partners.</li></ul><ul><li>Assist in monitoring and communicating progress of project delivery by cost, forecast, schedule and assessment of risks/issues.&nbsp;</li></ul><ul><li>Support agile development planning and implementation of technology development projects that evolve product capabilities and system integration, to support product features and customer experiences.</li></ul><ul><li>Collaborate with internal and external partners as part of a cross-functional team.</li></ul><ul><li>Work closely with teams to proactively manage project risks and ensure timely mitigation planning is in place for continued delivery.&nbsp;</li></ul><ul><li>Participate in Agile Ceremonies such as Sprint Planning, Daily Stand-up and Retrospective.&nbsp;</li></ul><ul><li>Take part in social activities, community service events and projects with other Interns.</li></ul>High Performance Behaviors<ul><li>Ability to handle project resources and achievement timelines </li></ul><ul><li>Ability to control budget, costs, and financial variances </li></ul><ul><li>Ability to track and mitigate project risks </li></ul><ul><li>Ability to ensure project meets compliance and regulatory responsibility</li></ul>Knowledge/Skills<ul><li>Requires financial acuity in terms of representing project financials using internal tools</li></ul><ul><li>May have business experience in a functional domain </li></ul>Technology Skills You'll Use Every Day<ul><li>Adaptive Communication</li></ul><ul><li>Agile Practices</li></ul><ul><li>Industry and Company Knowledge</li></ul><ul><li>Organizational Change</li></ul><ul><li>Technical Acuity</li></ul><ul><li>Technology Industry Trends</li></ul>Role/Strengths You’ll Need<ul><li>Functional</li></ul><ul><li><ul><li>Portfolio, Program, and Project Support </li></ul></li></ul><ul><li><ul><li>Project Management </li></ul></li></ul><ul><li>Leadership</li></ul><ul><li><ul><li>Analytical Thinking</li></ul></li></ul><ul><li><ul><li>Decision Making Influence</li></ul></li></ul><ul><li><ul><li>Relationship Management </li></ul></li></ul><ul><li>Business</li></ul><ul><li><ul><li>Planning &amp; Organizing</li></ul></li></ul><ul><li><ul><li>Problem Solving</li></ul></li></ul>Minimum Qualifications<ul><li>Bachelor’s degree candidates with an expected graduation date between December 2026 and June 2027</li><li>Currently enrolled in full-time Bachelor’s degree program</li></ul>Preferred Qualifications<ul><li>Proven interest in technologies and customer focused design.</li></ul><ul><li>Independent problem solver who’s organized, has great attention to detail, and can multi-task.</li></ul><ul><li>Strong analytical, problem-solving/quantitative skills.</li></ul><ul><li>Willing to take risks, experiment, and share fresh perspectives.</li></ul><ul><li>Proficient in analytical and presentation tools, including Excel and PowerPoint.</li></ul><ul><li>Excellent written and verbal communication skills with the ability to engage, influence, and inspire partners and collaborators to drive collaboration and alignment.</li></ul><ul><li>Familiarity with the Agile Methodologies and familiarity with Jira or Rally.&nbsp;</li></ul> Our team will review completed applications on a rolling basis. We appreciate your patience while we consider your application and will be in contact with you.Salary Range: $24.05 to $63.00 hourly + sign-on bonusThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.Employment eligibility to work with American Express in the United States is required as the company will not pursue visa sponsorship for these positions.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones’ physical, financial and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries</li><li>Flexible work arrangements and schedules with hybrid and virtual options with Amex Flex</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)</li><li>Free and confidential counselling support through our Healthy Minds program</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>

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