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Thank you for your interest in a career at NeighborHealth, formerly East Boston Neighborhood Health Center!As one of the largest community health centers in the country, NeighborHealth is proud to serve the greater Boston area with a strong commitment to the health and well-being of our patients and communities.Whether you're a nurse or physician providing direct care, a manager leading dedicated teams, or part of the essential support staff who keep our operations running smoothly — every role at NeighborHealth is vital. Together, we’re advancing medicine and delivering the best care experience for our patients and community!Interested in this position? Apply online and create a personal candidate account!Current Employees of NeighborHealth- Please use our internal careers portal to apply for positions.To learn more about working at NeighborHealth and our benefits, please visit out our Careers Page.Time Type: Full timeDepartment: RegistrationAll Locations: 20 Maverick Square – Cradock BuildingPosition Summary: The Patient Access Coordinator is responsible for the effective training of all registration staff within assigned clinical practices. The Patient Access Coordinator knows and understands the philosophy, objectives, policies and procedures of the department and consistently demonstrates these practices. The Patient Access Coordinator acts as a role model to all Patient Access Representatives.Duties and Responsibilities: <ul><li>Acts as a mentor to new and existing registration staff.&nbsp;</li><li>Works with supervisor to orient and train new staff to department policies, procedures and workflow.</li><li>Schedules appointments for all patients as requested by the patient or provider.</li><li>Sets up the recalls for returning patients as instructed by the provider</li><li>Answers the telephone in a polite and courteous manner. Identifies the department and introduces self.</li><li>Works closely and professionally with the clinical team to assist patients who walk-in with symptoms. Obtains all relevant information to properly forward to the clinical team</li><li>Manages all incoming and outgoing in basket messages</li><li>Creates Telephone encounters for patients with non-urgent concerns in need of a call from someone in the clinical team</li><li>Scrubs schedule for all outstanding arrived appointments and complete them through the checkout process.</li><li>Utilizes Dental/Optical software according to the department</li><li>Verify insurance in advance and same day.</li></ul>Skills/Abilities <ul><li>Demonstrate excellent communication skills and ability to interact professionally with individuals at all levels.</li><li>Proficiency with technology using Windows, Epic, Workday, RTE, MassHealth portal</li><li>Demonstrate flexibility while being able to multi task and in a fast-paced environment.</li></ul>Experience <ul><li>At least two years of experience working in health care and/or with MassHealth insurances with a focus on creating an excellent patient experience.</li></ul>Education <ul><li>High School Diploma or G.E.D. required</li><li>Bilingual skills required (spanish/english)</li><li>Maintain annual CAC certification</li></ul>Benefits<ul><li>Medical, dental, and vision coverage.</li><li>Life and disability insurance.</li><li>401(k) retirement plan.</li><li>Tuition reimbursement.</li><li>Flexible spending and transportation accounts.</li><li>Paid holidays, vacations, sick, and personal time.</li><li>Generous staff development benefit.</li><li>Excellent malpractice coverage.</li><li>Pet insurance.</li><li>And much more.</li></ul>Pay Range19.55 up to 29.33 based on experience NeighborHealth opens our doors to people from all demographics and cultures. Our workforce is as diverse as the city we call home - in gender, race, ethnicity, sexual orientation, disability, religion, and age, as well as in cultural backgrounds, life experiences, thoughts, and ideas.EEO &amp; Accommodation Statement:NeighborHealth is an equal employment/affirmative&nbsp;action employer. We ensure equal employment opportunities for all, without regard to race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity and/or expression or any other non-job-related characteristic. If you need accommodation for any part of the application process because of a medical condition or disability, please send an e-mail <a href="mailto:toHRrecruit@NeighborHealth.com" target="_blank">toHRrecruit@NeighborHealth.com</a>&nbsp;or call 617-568-4480 to let us know the nature of your requestFederal Trade Commission Statement: According to the FTC, there has been a rise in employment offer scams. Our current job openings are listed on our website. We do not ask or require downloads of any applications, or “apps.” Job offers are not extended over text messages or social media platforms. We do not ask individuals to purchase equipment for or prior to employment.E-Verify Program Participation Statement:NeighborHealth participates in the Electronic Employment Verification Program, E-Verify. As an E-Verify employer, all prospective employees must complete a background check before beginning employment.

Coordinator, Patient Access

ABOUT THE CAMPAIGN FINANCE BOARD The Campaign Finance Board is a nonpartisan, independent city agency that empowers New Yorkers to have a greater impact on their elections. Our mission is to make local democracy more open, transparent, and equitable by removing barriers to participation. We make it easier for New Yorkers to vote, meaningfully support candidates for city office, and run for office themselves. NYC Votes, our voter engagement initiative, meets people where they are to share trustworthy election information and help New Yorkers make a plan to vote. We publish the citywide Voter Guide, which delivers information about candidates directly to voters’ doors. Our public matching funds program ensures small contributions can make a big difference, allowing regular people to run for office by relying on the support of other regular people, not just wealthy donors and special interests. And we lift the veil on how candidates raise and spend money, increasing transparency and accountability in local government. We believe that when every New Yorker is empowered to participate meaningfully in elections, candidates will better reflect the communities they serve, elected leaders will be more accountable to the public, and New Yorkers will have a democracy they can truly trust. ABOUT THE DEPARTMENT The Public Affairs division promotes the agency’s role in equipping all candidates and voters to open democracy in New York City. We engage New Yorkers, inform them about elections, and boost their civic participation in the democratic process. Our strategic goals are to make elections information accessible and relevant, increase engagement with underrepresented communities, and to cultivate a team that reflects our core values of purpose, curiosity, creativity, and collaboration. The division includes four departments: Marketing and Digital Communications, Partnerships and Outreach, Product Management and Operations, and Public Relations. Our division’s work includes publishing the citywide Voter Guide, running the official citywide Debates Program, and managing the city’s nonpartisan voter engagement initiative, NYC Votes. JOB DESCRIPTION The Administrative Coordinator will report to the Director of Public Affairs, and will provide key support to an evolving and fast-paced division. The Public Affairs division is a dynamic and talented team; this role offers growth potential and opportunities to learn about all facets of our work, including marketing and content creation, voter outreach and community engagement, public events and media relations, project management and language access. The person in this role will work closely with division management to ensure all the work of Public Affairs runs smoothly and that our operations are effective. The ideal candidate will enjoy working in a team environment, loves coming up with solutions, and believes that no task is too small to do well. Responsibilities of this role include: Providing administrative support to Public Affairs division leadership, including maintaining key department information, creating and maintaining filing systems, assisting in drafting correspondence, and facilitating review of invoices and memos. - Assisting the Director in the creation of biannual internal reports that provide an overview of division achievements and internal metrics. - Spearheading event and meeting logistics, including scheduling, preparing and distributing advance agendas, notetaking and following up with post-meeting action items, and organizing room setup. - Managing review and approval processes for division files and documents including memos, invoices, and creative materials. - Working closely with Support and Logistics to ensure calls from the public that go to Reception are routed to appropriate division staff, and that external visitors to our office receive appropriate building clearance. - Working with the Tech team to ensure division staff have the appropriate equipment, and that the office space is equipped for in-person and hybrid work. - Assisting Product Management and Operations on inventory tracking for NYC Votes merchandise and field materials. - Assisting Partnerships and Outreach with filing and data processing for materials collected in the field, including pledge cards and voter registrations. - Completing other special projects and tasks assigned by division directors. ESSENTIAL KNOWLEDGE, SKILLS, ABILITIES &amp; OTHER BEHAVIORS (KSAOs) We're seeking individuals eager to make an impact, even if they don't tick every box on our job description. We believe in the power of diverse perspectives and the unique blend of lived experiences, non-traditional education pathways, practical know-how, and a variety of skills and abilities that each candidate brings to the table. If you're ready to learn and grow with us, we encourage you to apply and be part of our dynamic team. Knowledge - Knowledge of Microsoft Office tools and systems including Outlook, SharePoint, Word, Excel. - Knowledge of other work platforms used by the agency, like Monday.com - Basic knowledge of city processes Skills - Customer-service orientation - Excellent communication skills - High degree of organization and time management Abilities - Ability to prioritize, track multiple deadlines, and manage competing requests - Ability to complete tasks with minimal oversight Other/Preferred Qualifications - Strong attention to detail - 2-3 years of experience as an executive assistant, office administrator, program associate, or other support staff role - Interest in the work of the agency PREFERRED QUALIFICATIONS - These are qualifications that would be helpful but are not essential. Candidates with these will be given preference in the selection process. MINIMUM QUALIFICATIONS A bachelor’s degree from an accredited college including or supplemented by at least twelve-semester credits (or the equivalent of twelve-semester credits) in accounting, auditing, business or public administration, computer science, economics, finance, statistics, graphic design, personnel or human resources administration, user experience design, or a closely related area of study and one year of satisfactory full-time experience in accounting, auditing (including compliance or investigative auditing), business or public administration, business analysis, computer science, database administration, economics, finance, fiscal or economic management or research, statistics, graphic design, personnel or human resources administration, user experience design, or a closely related field; or A four-year high school diploma or its educational equivalent and five years of experience as described in “1” above; or Education and/or experience equivalent to “1” above. __________________________________________________________________________________________________________ TO APPLY All applicants must apply through NYC Government Jobs | Explore Careers | City of New York - Please search and apply to the job ID number listed above. - Resume and cover letter are required for consideration. - Note that only applicants under consideration will be contacted. For more information on careers with the NYC Campaign Finance Board visit our website at <a href="https://www.nyccfb.info/" target="_blank">https://www.nyccfb.info/</a> to access the full listing of job opportunities and to learn more about our agency. __________________________________________________________________________________________________ ADDITIONAL INFORMATION The City of New York provides generous medical benefits (including dental and vision through respective unions or funds), retirement, tuition reimbursement, and additional ancillary benefits. CFB offers a flexible and hybrid work schedule, opportunities for career development, learning &amp; development (leadership training and coaching), wellness programs, and much more! As a prospective employee of the City of New York, you may be eligible for federal loan forgiveness programs and state repayment assistance programs. For more information, please visit the U.S. Department of Education’s website at StudentAid.gov/PSLF. The CFB is an equal opportunity employer firmly committed to diversity. All individuals are encouraged to apply. If you anticipate needing any type of reasonable accommodation to apply for an employment opportunity, please contact <a href="mailto:access@nyccfb.info" target="_blank">access@nyccfb.info</a> or (212) 409-1800. The City of New York is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, veteran status, gender identity, or pregnancy. ANALYST CFB AL 1 ONLY - 06601<h4>Minimum Qualifications</h4>1. A baccalaureate degree from an accredited college including or supplemented by at least 12 credits in one or more areas relevant to the duties described above, and one year of satisfactory full-time experience relevant to the duties described above; or 2. A four-year high school diploma or its educational equivalent and five years of experience as described in "1" above; or 3. Education and/or experience equivalent to "1" above.<h4>Public Service Loan Forgiveness</h4> As a prospective employee of the City of New York, you may be eligible for federal loan forgiveness programs and state repayment assistance programs. For more information, please visit the U.S. Department of Education’s website at <a href="https://studentaid.gov/pslf/" target="_blank">https://studentaid.gov/pslf/</a>. <h4>Residency Requirement</h4> New York City residency is generally required within 90 days of appointment. However, City Employees in certain titles who have worked for the City for 2 continuous years may also be eligible to reside in Nassau, Suffolk, Putnam, Westchester, Rockland, or Orange County. To determine if the residency requirement applies to you, please discuss with the agency representative at the time of interview. <h4>Additional Information</h4>The City of New York is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, veteran status, gender identity, or pregnancy.

New York City Campaign Finance Board

Administrative Coordinator

<h4>This job posting is by invite only. Please do not apply to this posting if you have not been sent this link directly.</h4>To begin our contingent worker process, please click Apply to enter your information in Workday. This will allow us to get you set up in our HR System.

CorroHealth

Coordinator, Appeals Specialist-1

About Us: Our purpose is to help clients exceed their financial health goals. Across the reimbursement cycle, our scalable solutions and clinical expertise help solve programmatic needs. Enabling our teams with leading technology allows analytics to guide our solutions and keeps us accountable achieving goals.&nbsp; We build long-term careers by investing in YOU. We seek to create an environment that cultivates your professional development and personal growth, as we believe your success is our success. &nbsp;JOB SUMMARY:Revenue Cycle Consultants provide expertise and support to a wide variety of healthcare organizations to find and develop opportunities for improvement in all aspects of revenue cycle operations while confidently leading all client conversations. Revenue Cycle Consultants provide expertise and support to a wide variety of healthcare organizations to find and develop opportunities for improvement in all aspects of revenue cycle operations while confidently leading all client conversations.ESSENTIAL DUTIES AND RESPONSIBILITIES:&nbsp; Note: The essential duties and responsibilities below are intended to describe the general duties and responsibilities of this position and are not intended to be an exhaustive statement of duties. This position may perform all or most of the primary duties listed below. Specific tasks, responsibilities or competencies may be documented in the Team Member’s performance objectives as outlined by the Team Member’s immediate Leadership Team Member.Essential Functions:Note: The essential duties and primary accountabilities below are intended to describe the general content of and requirements of this position and are not intended to be an exhaustive statement of duties. Incumbents may perform all or most of the primary accountabilities listed below. Specific tasks, responsibilities or competencies may be documented in the incumbent’s performance objectives as outlined by the incumbent’s immediate supervisor or manager.<ul><li>Serve as an advisor to hospitals seeking Revenue Cycle insight and guidance on complex regulatory issues under Medicare’s OPPS, IPPS, MPFS, RHC, and CAH reimbursement methodologies.</li><li>Lead monthly web-based meetings with clients to discuss regulatory changes, coding updates, and news pertaining to revenue cycle issues.</li><li>Write and edit articles on topics of interest to a broad community of clients relating to the revenue cycle.</li><li>Prepare carefully researched written responses to client questions submitted in writing via the PARA Data Editor</li><li>Complete revenue cycle assessments by conducting interviews with clinical department leaders to assess appropriate charge capture, identify coding irregularities, and ensure services provided are charged appropriately and reported accurately.</li><li>Serve as subject matter expert in speaking engagements (1 or 2 short trips per year)</li><li>Other duties as assigned</li></ul>Knowledge, Skills &amp; Abilities:<ul><li>Ability to independently research complex regulations and reach accurate conclusions in forming opinions representing the firm.</li><li>Solid understanding of Medicare and Medicaid reimbursement methodology for outpatient hospital, inpatient hospital, ASC, RHC, and professional fee billing</li><li>Excellent verbal and written communications skills; ability to write clear, concise, and accurate opinions underpinned by authoritative references.</li><li>Leadership and coping skills to manage multiple projects concurrently.</li><li>Understanding of billing, coding, compliance and a general understanding of how hospitals work</li><li>Organizational and time management skills</li><li>Knowledge of medical terminology and pronunciation, as well as coding for common procedures</li><li>Intermediate to advanced proficiency in Microsoft Office products, particularly Excel, Word, and PowerPoint</li><li>Associate degree (minimum level of education required) Bachelor’s degree or higher preferred</li><li>Extensive experience and technical writing skills may be considered as a substitute for some higher education.</li><li>Significant experience in revenue cycle operations, including HCPCS/CPT® code use, revenue codes, CCI/MUE edits, Type of Bill utilization, and general patient accounting processes.</li><li>Broad expertise in business office operations for hospitals (acute care, long-term acute care, and critical access), physician clinics (including RHCs, FQHCs, provider-based, and freestanding), and/or skilled nursing facilities is required.</li></ul>Physical Requirements and Demands: Note: Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions as described.Regular eye-hand coordination and manual dexterity is required to operate office equipment. The ability to perform work at a computer terminal for 6-8 hours a day and function in an environment with constant interruptions is required. At times, incumbents are subject to sitting for prolonged periods. Infrequently, incumbent must be able to lift and move material weighing up to 20 lbs. Incumbent may experience elevated levels of stress during periods of increased activity and with work entailing multiple deadlines.A job description is only intended as a guideline and is only part of the employee’s function. The company has reviewed this job description to ensure that the essential functions and basic duties have been included. It is not intended to be construed as an exhaustive list of all functions, responsibilities, skills, and abilities. Additional functions and requirements may be assigned by supervisors as deemed appropriate.PHYSICAL DEMANDS: Note: Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions as described. Regular eye-hand coordination and manual dexterity is required to operate office equipment. The ability to perform work at a computer terminal for 6-8 hours a day and function in an environment with constant interruptions is required. At times, Team Members are subject to sitting for prolonged periods. Infrequently, Team Member must be able to lift and move material weighing up to 20 lbs. Team Member may experience elevated levels of stress during periods of increased activity and with work entailing multiple deadlines. A job description is only intended as a guideline and is only part of the Team Member’s function. The company has reviewed this job description to ensure that the essential functions and basic duties have been included. It is not intended to be construed as an exhaustive list of all functions, responsibilities, skills and abilities. Additional functions and requirements may be assigned by supervisors as deemed appropriate.

Revenue Cycle Consultant

<dt><h4>Description</h4></dt>Connect passion with purpose.&nbsp;The Fulton County Board of Health provides a variety ofservices that help protect residents from health threats, increase access to health services toimprove health outcomes, and provide information that assists Fulton County citizens in livinghealthier lives.The agency is seeking a highly qualified candidate for the position of Data Manager /EPI Surveillance Lead within the Fulton County Board of Health&nbsp;in the Medical and Preventive Services.<dt><h4>Job Responsibilities</h4></dt>Supervises and plans work of assigned staff. Provides technical assistance and training within a health care specialty. Plans, directs, and implements a specialty program. Evaluates programs for compliance with state and/or federal guidelines.<dt><h4>Minimum Qualifications</h4></dt>Bachelor's degree in a related field from an accredited college or university and five (5) years of experience performing work related to the area of assignment, which includes two (2) years in a managerial or supervisory role or one (1) year of experience at the lower level Healthcare Prgm Consultant 3 (HCP092) or position equivalent<dt><h4>Additional Information</h4></dt>Performance Aptitudes:Data Utilization: Requires the ability to synthesize, hypothesize, and/or theorize concerning data involving modification of existing policies, strategies, and/or methods to meet unique or unusual conditions. Requires the ability to do so within the context of existing organizational theories and management principles.Human Interaction: Requires the ability to function in a managerial capacity for a division or organizational unit; includes the ability to make decisions on procedural and technical levels.Equipment, Machinery, Tools, and Materials Utilization: Requires the ability to operate andcontroltheactionsofequipmentandmachinery,requiringthemonitoring,adjustment,regulation,and/or setting of multiple conditions.VerbalAptitude:Requirestheabilitytoutilizeawidevarietyofreference,descriptive,advisory,and/or design data and information.Mathematical Aptitude: Requires the ability to perform moderately complex algebraic and geometric operations; ability to utilize principles of basic probability and statistical inference.&nbsp;Functional Reasoning: Requires the ability to apply principles of logical or synthesis functions; deal with concrete and abstract variables; and analyze major problems that require complex planning for interrelated activities that can span one or several work units.Situational Reasoning: Requires the ability to exercise judgment, decisiveness, and creativity in critical and/or unexpected situations involving moderate risk to the organization.Due to the volume of applications received, we are unable to provide information on application status by phone or email. All qualified applicants will be considered, but may not necessarily receive an interview. Selected applicants will be contacted by the hiring agency for the next steps in the selection process. Applicants who are not selected will not receive a notification.This position is subject to close at any time, once a satisfactory applicant pool has been identified.*District 3-2 is an Equal Opportunity Employer*TheStatewillnotunlawfullyconsideranapplicant’srace,color,nationalorigin,religion,age,disability, sex, genetic information, political affiliation, protected uniformed service, or other&nbsp;legally protected categories when making selections.The candidate chosen for employment will be subject to Criminal Background&nbsp;Check/Fingerprinting, Reference Checks.

Hlthcare Prgm Consultant Spv

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.The Internal Audit Group (IAG) plays a critical role within Amex with our mission to protect and enhance the overall organization. We are committed to continuous improvement with our Winning Aspiration to be a world class internal audit function that:<ul><li>Leverages data and analytics to expand the breadth, depth, and quality of assurance. Delivers valuable risk insights that challenge the status quo and leverages external perspectives. Develops great leaders who can influence and inspire.&nbsp;</li><li>Collectively, IAG’s strategic initiatives, combined with our greatest asset – our people – enable IAG to utilize advanced data analytic capabilities, provide greater and continuous assurance, and help ensure quality products and services are provided to American Express customers.&nbsp;</li><li>We are looking for those who share our mission and aspirations and are passionate about the use of data and technology in a collaborative, people-focused environment.</li></ul>Our Internal Audit Group is a worldwide function with 300+ team members and offices across nine countries within American Express.&nbsp; We are committed to growing our audit staff significantly as we continue to expand and enhance the Internal Audit Group. Our assurance and risk professionals have diverse backgrounds including internal controls, consumer compliance, technology, operational risk, financial accounting, data analytics, and banking operations. Our audit teams align to key risk areas and business units to ensure IAG can provide comprehensive and risk-based audit coverage. In addition, IAG has a Professional Practices group responsible for managing audit operations, quality, and standards; regulatory relations; reporting; training and professional development; and key internal capabilities and technologies.About the Role:The Director, Project &amp; Change Management within the Audit Department plays a critical role in managing change initiatives within IAG. This role will be responsible for overseeing a small team dedicated to the governance process for audit change initiatives including establishing and directing overall project management practices. &nbsp;The role serves as a central coordinator for change management between Professional Practices, the Audit Teams and the Company’s Project Governance function. This new team will also act as a change lead for leading certain change initiatives.&nbsp; This is an exceptional opportunity for you to showcase and further expand your project and change management skills, internal audit skills, and ability to influence positive change!Key Responsibilities:<ul><li>Develop and execute the IAG project and change management strategy aligned with organizational goals and the Company’s project management standards.</li><li>Establish IAG’s project and change governance frameworks, tools, and methodologies to ensure effective stakeholder engagement, communications and training, prioritization of change initiatives, and successful execution and adoption of changes.</li><li>Lead the central IAG project and change management coordination and act as a key liaison between Professional Practice change leads, the Audit Team change leads and the Company’s Project Governance function. </li><li>Identify, mitigate and escalate change and project risks </li><li>Implement performance metrics and dashboards and ensure transparent communication of progress, risks and benefits to IAG management and the IAG organization.</li><li>Champion the adoption of new technologies, agile practices and digital tools to enhance project and change management execution.</li><li>Act as change lead for the designing and implementation of designated audit process changes.</li><li>Lead, mentor, and develop a high-performing team of project and change management professionals.</li><li>Promote a culture of continuous improvement, collaboration, and accountability.</li></ul><h4>Minimum Qualifications:</h4><ul><li>Bachelor’s degree required</li><li>7+ Years experience in audit, compliance, risk management consulting or within the financial services/banking industry with knowledge of financial and banking regulations</li><li>Strong knowledge of change and project management frameworks with demonstrated experience leading project and/or change management processes.</li><li>Strong and effective written and verbal communication skills</li><li>Effectively works independently, within a team and across teams in a fast-paced environment to drive business results, utilizing related project management skills, employing creative thinking, a focus on quality, and the ability to work on competing priorities</li><li>Experience managing, coaching, and developing teams.</li></ul><h4>Preferred Qualifications:</h4><ul><li>Experience working within an internal audit department or second-line risk/control function.</li><li>Familiarity with audit methodologies and audit management systems.</li><li>Strong analytical, problem-solving, and program management skills.</li><li>Proficiency in using data analytics, audit management tools, and agile delivery principles is a plus.</li><li>Ability to thrive in a dynamic, fast-paced, and evolving environment.</li><li>Advanced degree</li><li>Relevant certifications (e.g., CPA, CIA, CISA, CRMA) preferred.</li></ul>Salary Range: $130,000.00 to $205,000.00 annually + bonus + equity (if applicable) + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.

American Express

Director - Audit Project & Change Management

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.Enterprise Data Management &amp; Products (EDMP), a key part of our Technology organization, focuses on delivering data products that fuel business growth and unlock value, while also shaping robust data management strategies and governance solutions.&nbsp; Our aim is to propel growth, unlock potential, enhance efficiency, manage risk, and foster talent.&nbsp; By prioritizing enterprise growth across all sectors, we create solutions that enhance satisfaction and value, streamline operations for scalability, and maintain trust and security.Brief Role Descriptions:We’re looking for a passionate and detail-oriented Senior Associate Product Manager to join the Digital Tracking Platform team within American Express’ Enterprise Digital &amp; Data Solutions (EDDS) group. This position is ideal for candidates with 1–3 years of experience in digital product management or analytics platforms who are excited to work on enterprise-scale data infrastructure, consent and tagging governance, and cross-functional delivery. You will contribute to the evolution of our Digital Tracking Platform, enabling data capture, consent policy adherence, and measurement capabilities across Amex’s global digital ecosystem.&nbsp;The ideal candidate will have a passion for product management, strong technical proficiency, a data-centered decision-making mindset, and a desire to learn and grow in a dynamic, fast-paced environment. This role involves being an amazing thought-leader and partner with our engineering team to develop new features and products for seamless integration and performance of our platforms. You will also work closely with our Center of Excellence teams to enable user teams through issue resolution, standardize best practices, and develop compelling and engaging communications. You will also go in deep with various functional stakeholders across the enterprise to conduct thorough research and understanding of needs across the enterprise. With hundreds of trackers impacting millions of users every day, this role is critical in building and improving end user experiences across American Express.&nbsp;Primary Responsibilities:<ul><li>Support product planning, delivery, and support of tagging and tracking solutions across web and mobile platforms.&nbsp;&nbsp;</li><li>Partner with senior product managers to maintain roadmaps, prioritize work, and drive delivery across engineering and operations teams.&nbsp;</li><li>Translate product requirements into user stories and work with engineering to ensure accurate and timely implementation.&nbsp;</li><li>Collaborate with compliance and privacy stakeholders to implement consent and preference management requirements across digital channels.&nbsp;</li><li>Assist in building and maintaining metadata standards, tagging specifications, and consent-related taxonomies.&nbsp;</li><li>Ensure tagging implementations comply with data governance and privacy regulations (e.g., GDPR, CCPA).&nbsp;</li><li>Contribute to issue tracking, UAT, and root cause analysis of data anomalies or tagging defects.&nbsp;</li><li>Participate in the optimization of tagging operations, including configuration of tag management systems and documentation processes.&nbsp;</li><li>Monitor key product metrics and support experimentation, A/B testing, and analytics enablement across teams.&nbsp;</li><li>Use tools such as Jira, Confluence, and Agile boards to track and manage backlog items, user stories, and delivery progress.&nbsp;</li><li>Keep up with industry trends in tagging technology, browser changes, and evolving privacy regulations.&nbsp;</li></ul>Qualifications Requirements:Minimum Qualifications&nbsp;<ul><li>1–3 years of experience in product management, digital analytics, tag management, or a related technical role.&nbsp;</li><li>Familiarity with customer consent and preference management tools, policies, or frameworks.&nbsp;</li><li>Experience collaborating across product, engineering, and compliance teams.&nbsp;</li><li>A structured and analytical thinker who can break down complex concepts and drive resolution.&nbsp;</li><li>Working knowledge of Agile delivery processes and tools such as Jira, Confluence, and/or Rally.&nbsp;</li><li>A high level of personal accountability, curiosity, and willingness to learn and grow in a fast-paced environment.&nbsp;</li></ul>Preferred Qualifications&nbsp;<ul><li>Experience with tag management systems (e.g., Adobe Launch, Tealium, or GTM).&nbsp;</li><li>Strong understanding of digital data collection, event tagging, or analytics instrumentation.&nbsp;</li><li>Familiarity with consent management platforms (e.g., OneTrust, TrustArc) or experience integrating privacy notices and opt-in/opt-out flows.&nbsp;</li><li>Exposure to web technologies (HTML, JavaScript, APIs) is a plus.&nbsp;</li><li>Bachelor’s degree in computer science, data science, information systems, or a related field.&nbsp;</li></ul>Salary Range: $60,000.00 to $110,000.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a> Employment eligibility to work with American Express in the United States is required as the company will not pursue visa sponsorship for these positions. &nbsp;

Senior Associate - Digital Product Management

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.American Express National Bank (AENB) is American Express’ U.S. banking operation serving consumer and small business customers with payments, financing, and savings products. AENB accounts for more than 60% of the overall company’s revenues and net income. AENB HQ drives the administration of programs and services provided by AENB, in partnership with the various businesses, functions and executive officers. The AENB COO Office also plays an enterprise role in driving greater consistency, effectiveness, and efficiency across the first line via its Strategic Planning, Control Management, Program Management, and Governance functions.The Manager, Enterprise Affiliate Management (EAM) Relationship &amp; Contract Management will be responsible for leading a team of analyst(s) who manage contract lifecycle activities that support enterprise-wide affiliate agreements, while ensuring adherence to governance processes that support Transfer Pricing, Outsourcing Governance, and compliance with the American Express Policy on Third-Party Management and the Interagency Guidance on Third-Party Relationships: Risk Management. Relationship management of each Affiliate through regular engagement, ongoing validation, monitoring and performance reporting will be critical when validating that agreements remain effective and obligations/contract performance standards are being met.As an enterprise-wide program, an in-depth knowledge of American Express legal entities, products, organizations, and processes will be required to effectively collaborate with key partners while executing new agreement requests and/or refreshing existing agreement inventory. Prior experience interpreting global regulations and guidelines will be beneficial to effectively define what winning looks like country by country, as it relates to the affiliate agreement process adhering to enterprise requirements. Effective communication and thought leadership will be required to collaborate with global colleagues in multiple capacities, including but not limited to, GCO, Tax, Transfer Pricing, Finance, Outsourcing Governance, and various business units.Key Responsibilities Include:<ul><li>Facilitate the end-to-end contract lifecycle management and approval process for new/restated agreements following a risk-based approach, including reviewing enterprise agreement requests, identifying appropriate agreement templates, drafting agreements, monitoring status through the negotiation stage, ensuring completion of necessary approvals during the approval stage, and gathering eSignatures for execution.</li><li>Engage relevant stakeholders throughout contracting decisions while ensuring adherence to legal/regulatory and/or Outsourcing Governance requirements and Third-Party Management requirements; Coordinates the approval process and sign off.</li><li>Lead a team of analyst(s) that ensure contract record, supporting documents and contract metadata are properly entered into the Contract Management System, including agreement performance metrics where applicable.</li><li>Responsible for the negotiation, refresh, of affiliate agreements, including the creation of new agreements on a risk-based approach. Facilitate regular, ongoing Affiliate discussions with Business Unit Affiliate Owners to ensure service descriptions and performance metrics are documented appropriately, and that service obligations are being met.</li><li>Maintain strong working relationships with key business partners including but not limited to, GCO, Tax, Transfer Pricing, Finance, Outsourcing Governance, and various business units.</li><li>Support agreement approvers by conducting system demonstrations and troubleshooting within the Contract Management System (CMS) and DocuSign.</li><li>Develop and maintain a clear communication strategy to engage and inform business partners.</li><li>Maintain and promote the Blue Box Values by ensuring that work is completed to the highest professional, legal, and regulatory standards, and that the activities subject to approval comply with the Company's stated business ethics.</li></ul>Minimum Qualifications:<ul><li>Strong relationship skills including the ability to effectively and professionally communicate and build positive working relationships across all levels within the organization.</li><li>Proven collaboration skills along with the ability to influence without authority.</li><li>Customer focused with an ability to manage multiple stakeholders with competing needs; Proven to effectively negotiate solutions with internal stakeholders with competing needs.</li><li>Strong attention to detail and superior organizational &amp; follow through skills.</li><li>An understanding of American Express products, processes, organization, and governance processes.</li><li>Effectively works independently within a team construct, while supporting teamwork and achievement of team objectives.</li><li>Ability to systematically analyze complex problems, draw relevant conclusions, implement appropriate solutions, and adapt to change while keeping a continuous improvement mindset.</li><li>Strong organizational skills, positive attitude, strategic thought leadership, and ability to anticipate needs.</li><li>Proven to have a global mindset; able to work well across time zones and cultures; demonstrated ability to function as a member of a global team.</li></ul>Preferred Qualifications:<ul><li>Previous experience with project or program management is a plus.</li><li>Previous experience in product management and technical requirements is a plus.</li><li>Previous experience with Affiliate Risk Management and the Interagency Guidance on Third Party Relationships: Risk Management a plus.</li><li>Undergraduate degree required. Advanced degree in Business Administration, MIS, Finance, Accounting or related a plus.</li></ul>Salary Range: $80,000.00 to $155,000.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>Employment eligibility to work with American Express in the United States is required as the company will not pursue visa sponsorship for these positions.&nbsp;

Manager - Enterprise Affiliate Management

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.We’re looking for a detail-oriented, risk-minded, and innovative manager to join the AENB Affiliate Management team.This new role plays a key part in our governance processes, ensuring services provided by our affiliates remain compliant, well-documented, and aligned with regulatory expectations – including Regulation W 23B and the Interagency Guidance on Third Party Relationships: Risk Management.The Manager, Affiliate Management, will be responsible for leading efforts to manage and improve the AENB Affiliate Management risk assessment questionnaires as part of New Product Governance, collaborate cross-functionally to ensure affiliate agreements properly cover new or modified products/services, and ensure the financial terms are aligned with expectations. The Manager will also own core documentation and quality control responsibilities that support ongoing governance across affiliate relationships and through the five stages of third-party risk management.The successful candidate will have a broad understanding of affiliate management practices, contracting, and governance frameworks, as well as the ability to ensure compliance with regulatory and policy requirements. An understanding of American Express products, processes, organization, and governance processes is required.Key Responsibilities Include:<ul><li>Manage the end-to-end lifecycle of affiliate management’s risk assessment questionnaires for new products and services</li><li>Ensure all new affiliate initiatives are accurately captured, reviewed, and approved in accordance with regulatory and internal governance standards</li><li>Validate that affiliate agreement documentation supports the new product/service and that fees comply with Reg W guidelines</li><li>Collaborate with Controllership, Control Management, and General Counsel’s Organization, and other relevant groups to ensure complete and accurate documentation of new initiatives</li><li>Coordinate stakeholder reviews and drive resolution of outstanding risk assessment questions prior to governance approvals</li><li>Project management of key affiliate management processes, such as annual affiliate agreement renewal, ad hoc projects to strengthen governance, and process improvements</li><li>Manage systems of record for affiliate management processes (eg. end-to-end contracting software, DocuSign)</li><li>Manage and maintain the Competition Price Reasonableness Assessment process to evaluate fairness of affiliate pricing</li><li>Maintain an inventory of affiliate-related data, including services, contacts, and metric documentation</li></ul><ul><li>Maintain strong working relationships with key business partners in the Bank and the affiliate, including but not limited to: US Consumer Services, Global Commercial Services, Global Servicing, Credit and Fraud Risk, Technology, Legal, and Finance/Controllership.</li></ul>Minimum Qualifications<ul><li>3 – 5+ years of banking, operational risk, and/or relationship, vendor, or contract management experience, with a focus on developing and executing risk-based governance solutions</li><li>Strong written, oral, and presenting skills with the ability to influence business leaders and partners</li><li>Strong relationship skills including the ability to effectively and professionally communicate and build positive working relationships across all levels within the organization.</li><li>Proven ability to manage multiple complex projects, thoroughly document processes, procedures, and outcomes</li><li>Strong attention to detail and superior organizational and follow-through skills</li><li>Effectively works independently within a team construct while supporting teamwork and achievement of team objectives</li><li>Proven collaboration skills along with the ability to influence without authority</li><li>Demonstrated willingness to take initiative and act decisively</li><li>Strong understanding of U.S. banking systems and processes, technical skills/computer knowledge (including excellent Microsoft suite skills) a plus</li><li>Understanding of legal contracts and related governance activities</li></ul>Preferred Qualifications<ul><li>Previous experience with project or program management is a plus.</li><li>Previous experience with Affiliate Risk Management and the Interagency Guidance on Third Party Relationships: Risk Management a plus.</li><li>Undergraduate degree preferred, graduate degree a plus</li></ul>Salary Range: $80,000.00 to $155,000.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.

Manager-AENB Affiliate Management

Company Description By working at Harvard University, you join a vibrant community that advances Harvard's world-changing mission in meaningful ways, inspires innovation and collaboration, and builds skills and expertise. We are dedicated to creating a diverse and welcoming environment where everyone can thrive.Why join the Harvard Kennedy School?The John F. Kennedy School of Government at Harvard University is one 12 graduate and professional schools at the university. Harvard Kennedy School’s mission is to improve public policy and leadership so people can live in societies that are more safe, free, just, and sustainably prosperous. By combining cutting-edge research, the teaching of outstanding students, and direct interaction with practitioners, we have an impact on solving public problems that no other institution can match. When you work at Harvard Kennedy School, you make a difference. Job Description The Development Coordinator works in partnership with and provides administrative support to two Directors of Development, frontline fundraisers who are charged with raising funds and planning and executing prospect strategy, cultivation, stewardship, and solicitation for Harvard Kennedy School (HKS).Working independently and as part of a team in a dynamic, fast-paced environment, the Development Coordinator is responsible for day-to-day administrative support, such as updating prospect activity and tracking progress, calendaring, making travel arrangements, drafting and proofreading prospect briefings and materials, report generation, database maintenance, and assisting with projects related to assigned HKS research centers and regional-based fundraising portfolios.The Development Coordinator may also coordinate selected department-wide resources, workflows and strategies, in addition to providing customer service to Alumni Relations and Resource Development staff members, the HKS Dean’s Office, HKS faculty, staff, and research centers, donors, and alumni. 
Job Specific Responsibilities:&nbsp;• Provides general office support including but not limited to responding to phone and email inquiries, maintaining calendars, filing, and managing updates in the development database. 
• Pulling, reviewing with fundraiser, and updating fundraiser’s detailed prospect list (marked with stage codes, quarter of solicitation, proposal designation, ask amounts, next steps) and their monthly activity reports showing progress to fundraiser’s conversion, visit and solicitation targets, weekly. 
• Calendaring for donor and faculty meetings.&nbsp; 
• Coordinates travel arrangements including international travel for supervisors and others as required. Drafts accurately detailed itineraries. 
• Updating weekly next steps on prospects in each fundraiser’s portfolio. 
Taking information from each donor visit, drafting contract reports (required for getting credit for a visit), entering into database 
• Creating shell briefings for HKS leadership and faculty visits with that fundraiser’s prospects 
• Creating and revising curated prospects lists with staging and next steps for fundraisers work with Centers and on Dean’s priorities 
• Liaising within ARRD and across the School with non-frontline teams on donor-related items, such as issues related to stewardship and event prep. &nbsp;&nbsp; 
• Prepping materials for fundraiser’s standing meetings with Centers 
• Provides first look research and vetting for new prospects to determine whether they have capacity and are philanthropic 
• Researches prospects and program information; performs routine data pulls, reporting, and data analysis as needed using Advance, QlikView, MS Word, and/or Excel. 
• As a member of the Alumni Relations and Development Office team, takes on critical project work as needed. This may include working on fundraising project planning efforts, staffing development committee meetings or events, and drafting reports and presentations.The above covers the most significant responsibilities of this position. It does not, however, exclude other duties, the inclusion of which would be in conformity with the level of the position. 
&nbsp; Qualifications Basic Qualifications:• 2+ years of related administrative support experience. 
Additional Qualifications and Skills:<ul><li>Must possess strong time management, diplomacy, and excellent attention to detail.</li><li>Prior experience with complex calendar, expense, and travel itinerary management.</li><li>Strong knowledge of MS Office and ability to learn new software quickly.</li><li>Ability to be a resourceful and confident critical thinker who can anticipate work and adapt proactively and decisively within a busy office with competing demands.</li><li>Exceptional written and verbal communication skills.</li><li>Be comfortable interfacing with senior University leaders and high-capacity donors with collegiality and discretion.</li><li>Demonstrated ability to manage highly confidential information.</li><li>Ability to work occasional nights and weekends.</li><li>Excellent organizational skills required. Detail oriented, efficient, and capable of managing assignments from multiple sources at once while meeting project deadlines.</li><li>Must be highly organized, collaborative, focused, adaptable, reliable, self-motivated, and able to work effectively with people from different backgrounds and experience.</li><li>Ability to maintain confidentiality and possess a strong commitment to customer service.</li><li>Strong interest in higher education and a working knowledge of national and global policy issues is required.</li><li>Efficient manager of time and schedules.</li></ul>• Comfort around higher management and VIPs. 
• Work experience in a development office, academia, business, government, or non-profit environment strongly preferred.• Excellent organizational skills required. Detail oriented, efficient, and capable of managing assignments from multiple sources at once while meeting project deadlines.&nbsp; 
• Must be highly organized, collaborative, focused, adaptable, reliable, self-motivated, and able to work effectively with people from different backgrounds and experience. 
• Ability to maintain confidentiality and possess a strong commitment to customer service. 
• Strong interest in higher education and a working knowledge of national and global policy issues is required. 
• Efficient manager of time and schedules. 
• Comfort around higher management and VIPs. 
• Work experience in a development office, academia, business, government, or non-profit environment strongly preferred.Bachelor's Degree Preferred. Additional Information <ul><li>Appointment End Date: </li><li>Standard Hours/Schedule: 35 hours per week</li><li>Compensation Range/Rate (including Shift Differential if applicable): </li><li>Visa Sponsorship Information: Harvard University is unable to provide visa sponsorship for this position</li><li>Pre-Employment Screening: Identity, Education, Criminal, Credit, Certification/License, Motor Vehicle Record, Drug Test, DOT Physical, CORI, Employment, Prohibited Parties, Not Applicable</li><li>Other Information: <ul> 
 
&nbsp;</ul></li></ul>Work Format DetailsThis is a position that is based at a Harvard campus location with some remote work options available. Additional details will be discussed during the interview process. All remote work must be performed within one of the Harvard Registered Payroll States, which currently includes Massachusetts, Connecticut, Maine, New Hampshire, Rhode Island, Vermont, Georgia, Illinois, Maryland, New Jersey, New York, Virginia, Washington, and California (CA for exempt positions only). Certain visa types and funding sources may limit work location. Individuals must meet work location sponsorship requirements prior to employment.&nbsp;
Salary Grade and RangesThis position is salary grade level 054. Please visit &nbsp;<a href="https://hr.harvard.edu/salary-ranges" target="_blank">Harvard's Salary Ranges</a>  to view the corresponding salary range and related information.&nbsp;
BenefitsHarvard offers a comprehensive benefits package that is designed to support a healthy work-life balance and your physical, mental and financial wellbeing. Because here, you are what matters. Our benefits include, but are not limited to:&nbsp;<ul><li>Generous paid time off including parental leave&nbsp;</li><li>Medical, dental, and vision health insurance coverage starting on day one&nbsp;</li><li>Retirement plans with university contributions&nbsp;</li><li>Wellbeing and mental health resources&nbsp;</li><li>Support for families and caregivers&nbsp;</li><li>Professional development opportunities including tuition assistance and reimbursement&nbsp;</li><li>Commuter benefits, discounts and campus perks&nbsp;</li></ul>Learn more about these and additional benefits on our <a href="https://hr.harvard.edu/benefits-wellbeing" target="_blank">Benefits &amp; Wellbeing Page</a>.&nbsp;
EEO/Non-Discrimination Commitment StatementHarvard University is committed to <a href="https://hr.harvard.edu/sites/g/files/omnuum6281/files/2025-04/reaffirmation_statement.pdf" target="_blank">equal opportunity</a> and <a href="https://provost.harvard.edu/files/provost/files/non-discrimination_and_anti-bullying_policies.pdf" target="_blank">non-discrimination</a>. We seek talent from all parts of society and the world, and we strive to ensure everyone at Harvard thrives. Our differences help our community advance Harvard’s academic purposes.&nbsp;Harvard has an <a href="https://hr.harvard.edu/sites/g/files/omnuum6281/files/2025-04/reaffirmation_statement.pdf" target="_blank">equal employment opportunity</a> policy that outlines our commitment to&nbsp;prohibiting discrimination on the basis of race, sex, ethnicity, color, national origin, religion, disability, or any other characteristic protected by law or identified in the university’s <a href="https://provost.harvard.edu/files/provost/files/non-discrimination_and_anti-bullying_policies.pdf" target="_blank">non-discrimination policy</a>. Harvard’s <a href="https://hr.harvard.edu/sites/g/files/omnuum6281/files/2025-04/reaffirmation_statement.pdf" target="_blank">equal employment opportunity</a> policy and <a href="https://provost.harvard.edu/files/provost/files/non-discrimination_and_anti-bullying_policies.pdf" target="_blank">non-discrimination policy</a> help all community members participate fully in work and campus life free from harassment and discrimination.&nbsp;

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