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At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.How will you make an impact in this role?We are building a Risk Data Management platform in RPDS to be a centralized data for all real-time risk assessment across Credit and Fraud risks. This is an amazing opportunity to build next generation of data platform with tens of thousands of risk variables to enable risk assessment across multiple risk journeys including Point of Sale, Credit concern, Safekey, Authentication and more. This role is responsible to enable high-quality data in risk data management platform and making it available to risk and non-risk journeys with high availability and low latency. Job responsibilities include:&nbsp;<ul><li>Product Owner for Agile team delivering Data enablement to bring data from various System of records to Risk Data Management platform.</li><li>Product owners for making this data available to real-time risk journeys and non-risk journeys needing real-time risk data</li><li>Translate product roadmap into well-defined product requirements. Understand current and&nbsp;future needs for product enhancements by deep engagement and consultation with various business teams</li><li>Anticipate and address unhappy paths in the requirement and be proactive in defining control requirement early in the product development</li><li>&nbsp;Articulate product requirements to leaders to gain alignment on key product decisions</li><li>&nbsp;Collaborate with cross-function team of Product Managers, Solution architects, and Data Solution to develop and prioritize data requirements.</li><li>Work closely with the design and technology teams to develop, test, and deliver defined capabilities.</li><li>Provide sign-off on product delivery after thoroughly reviewing build and test demos. Be the owner for post-implementation product validation and fixes if any</li><li>Track delivery progress, manage dependencies and communicate outcomes to stakeholders</li><li>Participation in, and support of agile practices and ceremonies to reinforce agile development&nbsp;and incremental delivery</li><li>Continuous improve data enablement product management process and product quality</li></ul>Minimum Qualifications<ul><li>3-5 years’ experience in an agile Digital Product Manager/Owner role</li><li>Inquisitive mindset and first-principle thinking to clearly articulate problem statement and ability to create new solutions from scratch&nbsp;</li><li>Strong communication &amp; interpersonal skills</li><li>Ability to build positive relationships, operate effectively within large cross-functional teams, and influence business partners to drive ground-breaking change</li><li>Ability to learn quickly and work independently with sophisticated, unstructured initiatives</li><li>Experience in building enterprise-grade data management platforms</li><li>Expertise in iterative development, Scaled Agile Framework, and handling a backlog of initiatives optimally</li><li>Knowledge of software programming and data management tools (e.g. SQL, Python, Message Driven Architecture/Design)</li><li>Bachelor's degree in STEM, mathematics, statistics, engineering, computer science, econometrics, or equivalent field of study</li></ul>Preferred Qualifications<ul><li>Experience in risk, payments or financial data product domains</li><li>Familiarity with data governance, compliance and regulatory requirements (PCI, fraud/risk, privacy)</li></ul>Salary Range: $123,000.00 to $215,250.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>Employment eligibility to work with American Express in the United States is required as the company will not pursue visa sponsorship for these positions.

American Express

Senior Manager - Risk Data Management

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.How will you make an impact in this role?Enterprise Data Management &amp; Products (EDMP), a key part of our Technology organization, focuses on delivering data products that fuel business growth and unlock value, while also shaping robust data management strategies and governance solutions. Our aim is to propel growth, unlock potential, enhance efficiency, manage risk, and foster talent. By prioritizing enterprise growth across all sectors, we create solutions that enhance satisfaction and value, streamline operations for scalability, and maintain trust and security.Role Description:The Enterprise Data Office (EDO) is part of Enterprise Data Management &amp; Platforms (EDMP), a key component of our Enterprise Technology Services organization. We focus on delivering critical data-related initiatives that accelerate digital transformation at American Express, enhancing the overall customer experience, strengthening our data strategy and practices, and driving our continued growth.American Express continues to invest in enterprise data management, and as part of the journey, we are seeking a Senior Analyst to drive data program management.This role will support the management of the EDO program and project scopes and deliverables, lead stakeholder engagement, identify and mitigate risks, and address change impacts.Primary Responsibilities:<ul><li>Maintain project plans and track progress against key program milestones, risks, dependencies, and deliverables. Keep leadership-friendly minutes and track action items.</li><li>Strategically coordinate across the EDO program to identify dependencies and cross-functional opportunities that align with organizational objectives.</li><li>Skillfully engage with a diverse range of stakeholders across multiple business functions and organizational levels. This includes workstream leads, product owners, Business Unit Data Offices, regulatory relations, Internal Audit Group (IAG), Technology, and colleagues from critical support functions.</li><li>Establish key performance indicators (KPIs) for project success and monitor their achievement.</li><li>Proactively identify and communicate risks, scope changes, resourcing, and financial implications to senior management, as well as driving timely resolution of identified gaps.</li><li>Support the EDO Program &amp; Change Management team with IAG deliverables, external regulatory remediation efforts, enterprise-wide initiatives (i.e., Project Guardian, Enterprise PMO policy), and executive leadership presentations.</li></ul>Qualifications:<ul><li>Proven experience managing multiple, cross-functional programs and projects.</li><li>Strong track record of developing executive-friendly presentations, status reports, and program summaries for senior leadership.</li><li>Exceptional organizational skills, attention to detail, and ability to analyze information to identify discrepancies and recommend solutions.</li><li>Excellent communication skills, with an ability to synthesize key messages, prepare concise materials, and tailor subject matter appropriately for the audience.</li><li>Strong relationship skills with a passion for collaborating with internal and external partners, including leadership.</li><li>Proactive mindset with the ability to work well under pressure, quickly pivot to changing priorities, and passionately contribute to a dynamic environment.</li><li>Strong problem-solving and process improvement mindset.</li><li>Bachelor’s Degree and 2-4 years of relevant experience.</li></ul>Salary Range: $89,250.00 to $150,250.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>Employment eligibility to work with American Express in the United States is required as the company will not pursue visa sponsorship for these positions.Guardian

Sr. Program Analyst – Data Management Program

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.We are looking for an experienced Senior Associate of Digital Product Management ready to contribute to the success of the data strategy for improving how Amex manages our customer’s critical data. This position reports to the Director of Data Strategy in the Commercial Data Office (CoDO). CoDO is a fast-paced entrepreneurial team tasked with improving existing systems and building new innovative data solutions for our customers, while adhering to regulations and data management best practices.&nbsp;With continuous changes in the regulatory and risk management environment the program this Senior Associate is joining is a critical and strategic importance to Amex.Your Primary Responsibilities may include:·Contribute to the creation of the strategy, requirements and detailed roadmap for integrating the global commercial services product experiences into the new customer legal entity profile data system of record.·Investigate current state of data capture and data lineage of customer experience journeys which provide Amex with profile data of our customers.·Comparing and contrasting the nuances of customer experiences and data capture today, especially considering how the data lineages operate to power the current experiences.·Create requirements for standard data capture and data quality requirements across product experiences. Be able to articulate why standardization is important and facilitate refinement with product, compliance and legal partners.·Create data flows to visualize data lifecycle from customer through to end use cases including but not limited to anti-money laundering and know your customer screening.·Responsible for creating product requirements and associated documentation to clearly communicate to delivery team partners.·Creating documentation for a built solution and training others on the new or changed capabilities.·Accountable to providing roadmap, status and risk items to program PMO partners.Minimum Qualifications·Experience effectively working in a matrix organization alongside multi-national and cross-functional teams.·Direct experience querying data systems and investigating potential data anomalies.·Knowledge of the financial services industry and financial crimes regulations.·Experience related to organizing data for high performing data platforms, sensitive data elements, structured and unstructured needs.·Ability to put enterprise thinking first, connect the role’s agenda to enterprise priorities and balance the needs of customers, partners, colleagues and shareholders.·College degree in engineering, technology management, analytics or business or equivalent education.Preferred qualifications:·Understanding and experience with the Amex Global Commercial Services products.·Experience working with technology architects and software development teams including an understanding of iterative development practices.·Experience with data risk management practices.Salary Range: $89,250.00 to $150,250.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions

Senior Associate - Digital Product Management

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.We are looking for an experienced Senior Manager of Digital Product Management ready to create and drive the data strategy of improving how Amex manages our customer’s critical data. This position reports to the Director of Data Strategy in the Commercial Data Office (CoDO). CoDO is a fast-paced entrepreneurial team tasked with improving existing systems and building new innovative data solutions for our customers, while adhering to regulations and data management best practices.&nbsp;With continuous changes in the regulatory and risk management environment the program this Senior Manager is joining is critical to delivering delightfully interconnected commercial product experiences.Your Primary Responsibilities may include:·Create the strategy, requirements and detailed roadmap for integrating the corporate &amp; business to business product experiences into the new customer legal entity profile data system of record.·Investigating, synthesizing and briefing the details of current customer experiences for providing profile data through acquisition and maintenance journeys.·Comparing and contrasting the nuances of customer experiences and data capture today, especially considering how the data lineages operate to power the current experiences.·Create data flows to visualize data lifecycle from customer input through to end use cases including, but not limited to anti-money laundering and know your customer screening.·Drive consensus to standardize terms and language related to legal entities and associates (i.e. roles, entity types, industry codes, etc.)·Responsible for creating product requirements and associated documentation to clearly communicate to delivery team partners.·Responsible for leading meetings with stakeholders and driving tangible actions with cross functional groups including product, compliance and legal partners.·Creating documentation for as built solution and training others on the new or changed capabilities.·Accountable to providing roadmap, status and risk items to program PMO partners.Minimum Qualifications·Experience effectively working in a matrix organization alongside multi-national and cross-functional teams·Proven track record of understanding business challenges and translating them into value-add and technically viable data products and solutions·Direct experience measuring and quantifying business value of projects, features or data quality improvements·Knowledge of the financial services industry and financial crimes regulations·Experience related to organizing data for high performing data platforms, sensitive data elements, structured and unstructured needs.·Ability to put enterprise thinking first, connect the role’s agenda to enterprise priorities and balance the needs of customers, partners, colleagues and shareholders.·College degree in engineering, technology management, analytics or business or equivalent educationPreferred Qualifications:·Understanding and experience with the Amex Corporate and Business to Business products.·Experience working with technology architects and software development teams including an understanding of iterative development practices.·Experience querying databases and creating data models.·Experience with data risk management practices.Salary Range: $123,000.00 to $215,250.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.&nbsp;

Senior Manager - Digital Product Management

The UM Clinical Support Specialist plays a vital role in supporting the leadership of the Utilization Management team by collecting, analyzing, and reporting data. This position is responsible for maintaining utilization and productivity logs, developing, and monitoring reports, and ensuring accurate and timely documentation. The role also provides administrative support to the clinical team by managing inbound and outbound calls that do not require clinical intervention, review referrals for completeness, assisting reviewers with obtaining clinical information when needed, and supporting compliance, training, and appeal processesOffice Location: <ul><li>Office located at 7600 North 16th Street, Suite 140 Phoenix, AZ 85020</li><li>Remote</li></ul>Essential Functions: <ul><li>Works independently with minimal supervision and demonstrates accountability for work quality.</li><li>Support the UM Director and Supervisor in data collection and analysis.</li><li>Creates and manage comprehensive reports on utilization and productivity and performance trends.</li><li>Reviews the human resource credentialing reports with the Supervisor to ensure clinician licenses remain current in all applicable states.</li><li>Monitors Relias for completion of mandatory training and ensure staff compliance within required timelines.</li><li>Records and tracks QIO appeal requests and provides assistance as needed.</li><li>Assists the clinical team by managing non-clinical calls, inquires and administrative tasks.</li><li>Assists the clinical team by reviewing referrals for missing clinical documentation andobtaining clinical information from providers or facilities when necessary and providing decision notifications back to the providers.</li><li>Assist UM reviewers with administrative tasks in relation to the PA/RA/Appeals process.</li><li>Assist UM department with non-clinical RA decisions.</li><li>Answers and resolves portal tickets in a timely manner.</li><li>Maintains accurate logs, tracks data trends and identifies opportunities for process improvements.</li><li>Exhibits a professional, pleasant and welcoming demeanor both in person and on the phone.</li><li>Schedules 1:1 meetings for leadership and staff as directed.</li><li>Other duties as assigned.</li></ul>Qualifications:<ul><li>Associate degree in healthcare administration, business administration, or a related field required; Bachelor’s degree preferred.</li><li>Proven experience in a healthcare support role, particularly in data collection and reporting.</li><li>Prior experience supporting clinical teams and handling administrative tasks related to healthcare services.</li></ul>Knowledge and Experience:<ul><li>Proficiency in relevant software applications (e.g., Excel, Power BI, database management systems).</li><li>General medical knowledge.</li><li>Understanding of healthcare utilization management processes and terminology.</li><li>Awareness of privacy regulations and data security practices in healthcare.</li><li>Excellent organizational skills with strong attention to detail.</li><li>Critical thinking and troubleshooting skills.</li><li>Ability to manage multiple tasks and prioritize effectively in a fast-paced environment.</li><li>Well-developed interpersonal and communication skills.</li><li>Professional appearance and manner.</li><li>Ability to work both independently and collaboratively in a team environment.</li></ul>tango provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. tango will make reasonable accommodations for qualified individuals with known disabilities unless doing so would result in an undue hardship.

tango

Utilization Management (UM) Clinical Support Specialist (Remote)

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.How will you make an impact in this role?The Manager of ETS Exam and Audit Management will be responsible for managing ETS owned or impacted exams, audits, and reviews, and supporting the tracking of open findings, Management Action Plans (MAP), Matters Requiring Attention (MRA), and other regulatory or audit actions across ETS. The successful candidate will collaborate across lines of defense and organizations to manage, track, and report on open actions from audits, reviews, and/or exams to various stakeholders as well as provide consultative services on drafting SIIs and findings remediation plans in collaboration with ETS SLTs and SMEs. This position will report into the Director of ETS Exam and Audit Management within the Technology Risk &amp; Information Security (TRIS) organization. Key responsibilities include:<ul><li>Manage American Express regulatory engagements, internal compliance audits, and external assessments for ETS programs, processes, and procedures</li><li>Respond to audit and examination requirements from both internal auditors and external examiners.</li><li>Understand and be able to develop, implement, and follow-through on the lifecycle components of an MRA.</li><li>Collaborate with Internal Audit Group, and 2nd line of defense partners to align data for reporting.</li><li>Track and report status of open findings, MAPs, MRAs for Technology across the three lines of business.&nbsp;&nbsp;</li><li>Provide understanding of results, findings, action plans, etc. to include plan activities, actions of coordination, priorities, steps, process, and timeline for monitoring.</li><li>Create and maintain an accurate flow of audit and exam information including schedules, results, and statuses.</li></ul>Minimum Qualifications:<ul><li>5+ years of Information Security or Technology Risk Management leadership experience.</li><li>Bachelor’s degree.</li><li>Experience working with Regulators and in complex regulated businesses.</li><li>Experience developing and reporting on project metrics to provide for various levels of an organization.</li><li>Leadership and team-building skills, with a consistent track record for successful delivery of projects.</li><li>Understanding of information security regulatory landscape.</li></ul>Preferred Qualifications:<ul><li>Security and risk certifications (risk and regulatory – CISA, CISM, CRISC)</li><li>Strong in risk management. Ability to link threats to risk tolerance and control effectiveness measurements.</li><li>Strong writing skills: the ability to frame messages for specific audiences and communicate information about complex issues to collaborators in a clear and easy to understand way.</li><li>Experience in information security disciplines with emphasis on vulnerability management, data protection, infrastructure security, application security, identity and access, incident management and data analytics.</li><li>Experience as an auditor in 2nd, 3rd, or regulatory spaces.</li><li>Experience working with a diverse audience, under tight deadlines, and negotiate successful outcomes to challenging problems.</li><li>Ability to work cross-functionally with teams.</li></ul>Salary Range: $123,000.00 to $215,250.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions

Manager Tech Risk & Control - Exam & Audit Management

At American Express, our culture is built on a 175-year history of innovation, shared&nbsp;values&nbsp;and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.How will you make an impact on this role?The Legal Risk Manager will:&nbsp;<ul><li>Lead or support of reviews, and maintenance of legal risk policy, procedures, governance updates, roles &amp; responsibilities, and requirements</li></ul><ul><li>Perform independent oversight and provide effective challenge to first line through reviews / testing and ongoing monitoring of Legal risk &amp; processes</li><li>Draft and deliver detailed reports and presentations to senior leadership, summarizing risk assessments, findings, and recommendations</li><li>Contribute to education of first line teams across the enterprise about risk management programs and practices</li><li>Collaborate with General Counsel’s Organization, Global Risk and Compliance, Global Internal Audit and Business Unit’s stakeholders to ensure integrated risk management efforts and effective communication</li><li>Collaborate effectively with all stakeholders and partners to ensure regulatory compliance and manage regulatory relationships and exams for safety &amp; soundness related regulations</li><li>Drive a proactive risk management culture, influencing leadership and teams to prioritize legal risks considerations in decision-making</li></ul>Minimum Qualifications:<ul><li>4+ years of experience, specifically in risk management, compliance, legal, or a similar role&nbsp;</li><li>Demonstrated ability to successfully manage multiple priorities and apply strategic thinking to deliver initiatives to advance a programs’ maturity and development</li><li>Strong understanding of legal and regulatory frameworks, including experience with regulatory changes, legal and regulatory requirements, internal and external reviews globally</li><li>Ability to proactively identify issues, escalate key findings, and advise on recommended solutions to correct issues and/or mitigate risks</li><li>Proven ability to translate complex and disparate information into a comprehensive and cohesive conclusion</li><li>Aptitude to communicate findings to colleagues, business partners, and senior leaders in a clear, logical and structured way</li><li>Impeccable integrity required for handling confidential information</li><li>Rigorous and analytical approach to problem-solving, decision-making, and prioritization</li><li>Leadership qualities with the ability to influence at all levels of the organization</li></ul>Preferred Qualifications:<ul><li>4+ years of independent risk management and compliance experience (2LOD)</li><li>Detailed knowledge of legal processes such as writs/levies, garnishments, subpoenas, search warrants, and legal requests</li><li>Legal background/Education</li><li>Certified Paralegal and/or Professional certification (CAMS, CFE, CCEP, etc.)</li></ul>Salary Range: $90,000.00 to $165,000.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a> Employment eligibility to work with American Express in the United States is required as the company will not pursue visa sponsorship for these positions.&nbsp;

Manager-Legal Risk, Operational Risk Management

<h4>&nbsp; &nbsp; &nbsp;You Lead the Way. We've Got your Back.</h4>At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express. Enterprise Data Management &amp; Products (EDMP), a key part of our Technology organization, focuses on delivering data products that fuel business growth and unlock value, while also shaping robust data management strategies and governance solutions. &nbsp;Our aim is to propel growth, unlock potential, enhance efficiency, manage risk, and foster talent. &nbsp;By prioritizing enterprise growth across all sectors, we create solutions that enhance satisfaction and value, streamline operations for scalability, and maintain trust and security.How will you make an impact in this role? The Enterprise Data Office (EDO) is part of the Technology organization and sets the enterprise strategy for and delivery of critical data-related initiatives required to accelerate the ongoing digital transformation of American Express products and services, enhance the overall customer experience, strengthen our data strategy and practices, and drive our continued growth. &nbsp;The Senior Analyst, Enterprise Data Governance Data Activation role will support the activation of data management (as outlined in the organization’s Enterprise Data Governance Policy) across business units at American Express. This role will also provide support in training, communications, and change management related to data governance across the enterprise.Primary Responsibilities:<ul><li>Execution of data activation activities and processes to bring data under governance (e.g., critical data element prioritization, data mapping, identifying data management roles, documenting data, and classifying systems)</li><li>Communicating data management program requirements to federated data management teams.</li><li>Initiating the training of federated data management teams on foundational processes and activities to bring data under governance.</li><li>Communicating requirements to teams who own data governance tools (e.g., Collibra, data quality platform, etc.)</li><li>Develop advanced knowledge on the Enterprise Data Management Operating Policy in order to support the data activation activities</li></ul>Minimum Qualifications:<ul><li>2+ years of Data Management and Data Governance concepts (metadata, lineage, data quality, etc.) and related metrics to monitor compliance of Data Governance policy and standards.</li><li>Bachelors Degree</li><li>Basic experience / knowledge of Data Governance / Data Management tools (e.g., Manta, Collibra)</li><li>Ability to collaborate, influence, and communicate across multiple stakeholders and levels of leadership, speaking at the appropriate level of detail to both business executives and technology teams.</li><li>Excellent communication skills with a demonstrated ability to engage, influence, and encourage partners and stakeholders to drive collaboration and alignment.</li><li>High degree of organization, individual initiative, results and solution oriented, and personal accountability and resiliency</li><li>Proven track record of driving results in a fast-paced environment often with significant ambiguity and needing to make decisions with less than perfect information.</li><li>Self-motivated and proactive, ability to manage multiple assignments and projects&nbsp; concurrently within tight deadlines.Preferred Qualifications:</li><li>Ability to collaborate, influence, and communicate across multiple stakeholders and levels of leadership, speaking at the appropriate level of detail to both business executives and technology teams.</li><li>Excellent communication skills with a demonstrated ability to engage, influence, and encourage partners and stakeholders to drive collaboration and alignment.</li><li>High degree of organization, individual initiative, results and solution oriented, and personal accountability and resiliency</li><li>Proven track record of driving results in a fast-paced environment often with significant ambiguity and needing to make decisions with less than perfect information.</li><li>Self-motivated and proactive, ability to manage multiple assignments and projects&nbsp; concurrently within tight deadlines.</li><li>Master’s degree in finance/accounting&nbsp;</li></ul>Salary Range: $89,250.00 to $150,250.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>Employment eligibility to work with American Express in the United States is required as the company will not pursue visa sponsorship for these positions.

Senior Analyst Data Governance & Management

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.The Capabilities Manager will support the development, enhancement, and implementation of technology, capabilities, reporting, and product strategies within the Global Risk and Compliance organization. This role focuses on contributing to operational risk transformation by assisting in aligning business needs with technological solutions while ensuring scalability, regulatory compliance, and innovation. The Manager will work closely with stakeholders across risk, compliance, and IT to help deliver effective tools, reports, and systems that enhance the risk management framework.Key Responsibilities:<ul><li>Lead collaboration with business and technology teams to define detailed user stories, ensuring functional and non-functional requirements are well-documented</li></ul>·Oversee User Acceptance Testing (UAT) planning and execution, guiding teams in the development of test cases, coordinating with end-users, and validating that system enhancements meet business and regulatory requirements·Drive the design and definition of risk management solutions and reporting by advising on strategic architecture choices and aligning cross functional stakeholders·Lead the delivery of risk and compliance technology capabilities that strengthen the operational framework, with a focus on proactive risk identification, monitoring, reporting, and controls effectiveness·Shape and execute product strategies that advance operational risk system capabilities, ensuring alignment with broader risk transformation objectives·Coordinate and help prioritize a portfolio of technology initiatives that enhance risk data management, workflow automation, and regulatory compliance tools.·Support the integration of advanced technologies such as AI, machine learning, and data analytics within operational risk management processes.·Ensure risk and compliance technology solutions adhere to regulatory standards and adapt to evolving global requirements.·Support the integration of risk management systems across the organization, facilitating comprehensive risk reporting and insights for senior management.·Stay informed on industry trends, innovations, and best practices to contribute to continuous improvement in risk and compliance capabilities. Qualifications:·7+ years of experience in operational risk management, compliance, or risk technology, with a background in supporting capabilities and product strategy initiatives.·Prior experience in designing / architecting / implementing complex risk management solutions·Experience in Agile / Kanban methodologies, creating and prioritizing user stories and tasks for multiple projects in a dynamic environment.·Experience in performing UAT, writing test-cases for various scenarios, performing product reviews / certifications, etc.·Experience in coordinating risk transformation projects, particularly in assisting with the implementation of large-scale technology platforms.·Familiarity with developing product and technology roadmaps, with a focus on operational risk, compliance, and regulatory requirements.·Strong understanding of global risk management frameworks and financial industry regulations, including Basel, SOX, and CCAR.·Experience working with technological solutions in risk and compliance, including AI, machine learning, and advanced analytics.·Proven ability to collaborate with cross-functional teams and work with senior stakeholders to align technology initiatives with business objectives in risk management.·Strong analytical and problem-solving skills, with the ability to assess complex risk environments and contribute to effective solutions.·Excellent communication and collaboration skills, with the ability to support teams and present risk management insights to stakeholders.·A bachelor’s degree in Risk Management, Business, Technology, or a related field is required.Salary Range: $103,750.00 to $174,750.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>Employment eligibility to work with American Express in the United States is required as the company will not pursue visa sponsorship for these positions.

Senior Manager, Capabilities - Operational Risk Management (ORM) Transformation

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.How will you make an impact in this role?The PACE (Product Assembly Configuration Engine) team &amp; capability is part of Enterprise Platforms playing a key role in the definition, management &amp; development of the Product definition for New Card Products, product refreshes, and product domain initiatives that help grow revenue, deepen customer engagement and increase member value. The team drives the development of products and software that deliver on business growth while increasing speed to market and modernizing product definition across the Enterprise. The team is also responsible for enhancing customer experience through development and enhancement of UX capabilities to provide ease of use for product assembly and configuration.The PACE team is looking for a talented and driven Senior Manager – Digital Product Management/Owner role to lead the transformation of product definition, and Enterprise adoption through leveraging our POA capabilities globally.This role will lead Product Discovery, understanding the ‘who’, ‘why’, ‘what’ in collaboration with a multitude of cross functional product, business, and engineering stakeholders to define requirements, strategy, and ensure there are clear &amp; measurable outcomes to enable Enterprise alignment to our strategy. We are looking for someone with great business acumen, a love of technology, and strong agile product&nbsp;management&nbsp;skills.&nbsp;You will be working with our local markets, to&nbsp;understand and support the definition and documentation of the Roadmap, Product Vision, mapping features/stories to the needs of the business and ensuring product delivery meets the business need.&nbsp; You will work with one or more scrum teams, align with other Product Owners/Managers, Project Managers, and Engineers across the globe to prioritize the backlog, develop user stories, and collaborate to deliver on product domain initiatives.&nbsp;Key Responsibilities:<ul><li>Works with customers, key partners, and colleagues to define a product vision and strategy that is aligned with the high-level product roadmap</li><li>Understands and applies new trends and market standard methodologies</li><li>Communicates and build consensus across disciplines in crafting the product roadmap</li><li>Work with leadership to define and articulate a long-term product strategy and roadmap with clearly defined business metrics and targets</li><li>Support development of appropriate tracking and reporting to track product performance post launch to evaluate future investment</li><li>Identify risks, challenges, opportunities, and business integration needs</li><li>Enable cross-functional collaboration with relevant teams within the product scope</li><li>Translates product roadmap into well-defined product requirements/user stories and acceptance test criteria</li><li>Leads and mentor’s product owners</li><li>In conjunction with the Director, support the creation of a Product Backlog for a specific product</li><li>Prioritizes and maintains the sprint backlog consistent with the Outcomes and Product Roadmap and performs story elaboration with the implementation team</li><li>Partner with the design and technology teams to develop, test and deliver the defined capabilities and rapidly iterate new solutions</li><li>Reviews and accepts completed user stories</li><li>Reviews/demonstrates sprint-related or general functionality with external partners and customers, including the Director of Product Management and other colleagues</li><li>Coordinates communications and facilitates resolution of risks, issues, and changes tied to the product backlog&nbsp;</li></ul>Minimum Qualifications:<ul><li>5+ years of experience in Product Management with proven track record in defining winning product constructs and delivering a product vision and strategy</li><li>Experience with rapid and iterative software development methodologies</li><li>Proven track record managing large, complex products with multiple partners</li></ul>·Strong experience in Software Product development and delivering on a product roadmap<ul><li>Ability to establish and maintain effective working relationships with all levels within organization, internally and externally</li><li>Experience with Agile and scrum software development methodologies is desirable</li><li>Excellent communication and collaboration skills to consult with various stakeholders and drive to thorough requirements</li><li>Experience in writing customer journeys, user stories, features in an easy to understand, non-technical manner</li><li>Strong analytical skills. Shown experience in data analysis and analytical decision-making, with preference for consumer services products</li><li>Problem solving, attention to detail, excellent organizational skills</li><li>Project management skills, ability to prioritize and complete tasks</li><li>Bachelor’s Degree desirable or equivalent experience</li><li>Knowledge of APIs is desirable but not essential</li><li>Ability to support or leading large, complex features or products with multiple partners</li><li>Experience working with rapid and iterative development teams strongly desired</li><li>Financial product acumen</li><li>Product Management Experience in managing Full Stack Development teams</li><li>AI in UX is a plus</li></ul>TWA - Salary Range: AXP employees will maintain their current salary and be eligible for a completion bonus at the end of the temporary work assignment. &nbsp;The completion bonus is up to 5% base salary for laterals in band and up to 10% base salary for stretch assignments. The completion bonus amount will also be pro-rated to reflect the length of the assignment.The above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.

28 Project Management / Professional Services Jobs in Phoenix, AZ, USA