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You Lead the Way. We’ve Got Your Back, At American Express, our culture is built on a 175-year history of innovation, shared values and leadership behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you’ll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career. Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express. Enterprise Data Management &amp; Products (EDMP), a key part of our Technology organization, focuses on delivering data products that fuel business growth and unlock value, while also shaping robust data management strategies and governance solutions.&nbsp; Our aim is to propel growth, unlock potential, enhance efficiency, manage risk, and foster talent.&nbsp; By prioritizing enterprise growth across all sectors, we create solutions that enhance satisfaction and value, streamline operations for scalability, and maintain trust and security.Are you up for a challenge? Do you want to join a dynamic, innovative, forward-looking team with key technology partners? Are you familiar with agile? Love to improve processes and drive automation to reduce inefficiencies but also drive additional value. Then this could be the role for you!The Enterprise Data Products (EDP) organization is part of the American Express Technology Group. EDP manages the Big Data Ecosystem which helps to centralize data across the company with built-in governance and democratization of access to a broad user community. The team is driving the future of our business by building products and platforms that delivers trusted and quality data for decision science processes, big data applications and analytical users.  We are looking for multiple Product Operational Managers across different work streams – Cornerstone, BI and Lumi. This role works closely with Business, Technology, and Infrastructure partners to address Initiatives across the enterprise, as well as adoption of training users onto Lumi.Responsibilities:<ul><li>Support the development of software products in alignment with business objectives and&nbsp;create business and technical documentation as required by the development lifecycle. </li><li>Define product scope and objectives, ensure compliance with standards and best&nbsp;practices, and drive production issue management, analysis, and issue tracking. </li><li>Ensure&nbsp;product and capability areas are controlled through a defined roadmap aimed at&nbsp;improving time to market, reduced operational risk, and increased business value. </li><li>Work closely with technology teams to develop, test, and&nbsp;deliver defined capabilities and rapidly iterate new solutions. </li><li>Collaborate with customers and key stakeholders to deliver Lumi capabilities that improve the overall experience for our big data customers and teams </li><li>Actively drive communication and sharing sessions with Lumi customers across different business units to drive use case adoption </li><li>Lead discussions to build use case and data onboarding roadmaps and project plans </li><li>Partner with customer success team to enhance Lumi training opportunities for customers </li><li>Effectively implement use cases with cooperative engagement from business partners and technical leaders </li><li>Conduct meetings that encourage teamwork while driving effective corrective actions and prioritizing necessary process enhancements to improve performance and availability </li><li>Demonstrate a sense of urgency and enthusiasm in developing elite Enterprise Data Platform services </li><li>Champion an external perspective in delivering solutions via a deep understanding of the external landscape; inspire and infuse external perspective across workstreams to modernize the platform </li></ul>Qualifications:<ul><li>Position requires a Master’s degree in Computer Science, Engineering, Information&nbsp;Systems, Business Administration, or a related field, and 2 years of experience with&nbsp;driving large-scale product development projects through all phases of the systems&nbsp;development lifecycle. </li><li>Experience must also include a minimum of: 3 years of experience&nbsp;with business systems analysis, including requirements analysis and definition; 3 years of experience with root cause analysis, developing/reviewing of business process flows, and&nbsp;designing, building, and testing application code; 1 year of experience with creating&nbsp;data architecture solutions consistent with enterprise standards </li><li>5+ years of experience in Product Management with proven track record in carrying out discovery and analysis to support the creation of our Product Vision, Strategy and Framework </li><li>Experience handling customer interactions and executive reporting </li><li>Proven track record managing large, complex features or products with multiple partners </li><li>Ambitious with strong interpersonal and communication skills, both verbal and written </li><li>Customer First:&nbsp; Obsess over customer needs - identify opportunities and gaps, work to address those needs </li><li>Partner and Collaborate:&nbsp; Work closely with engineering, data, analytics and product management teams to deliver results </li><li>Shows a genuine personal dedication to successfully completing all projects with an ability to learn rapidly and adapt quickly to changing situations </li><li>Confirmed history influencing and getting results for enterprise-level projects </li></ul>Salary Range: $90,000.00 to $165,000.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>Employment eligibility to work with American Express in the United States is required as the company will not pursue visa sponsorship for these positions.&nbsp;

American Express

Senior Manager-Digital Product Management

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.How will you make an impact in this role?Do you have a strong interest in managing relationships with leaders, banking operations, in support of the firms’ strategic priorities?We are looking for a manager to:<ul><li>Set&nbsp;strategy for measuring and reporting process quality / trends, reducing non-value-added work and operational risk&nbsp;</li><li>Lead&nbsp;a team of quality and monetary control analyst</li><li>Own&nbsp;banking monetary monitoring and controls</li><li>Own&nbsp;invoice submissions for AENB Memberships to Nacha and Wespay.</li><li>Own&nbsp;the Annual Nacha Rules Compliance Review</li><li>Implement&nbsp;the team’s strategic approach for supporting banking controls and eliminating operational risk</li><li>Collaborate&nbsp;with Enterprise Nacha owner and team ensuring that AENB is staying up to date and compliant with the Nacha Rules. As well as participating in the Nacha Quarterly Rule Update Calls.</li><li>Collaborate&nbsp;on the implementation of new RCSA framework for banking</li><li>Support&nbsp;banking operations team in regulatory, compliance and audit exams</li></ul>American Express Enterprise Bank Servicing Network (BSN) Support team includes project management team who lead and manage strategic banking initiatives including the implementation of the new RCSA framework. A banking audit and exam support team who are accountable for leading banking exams/audits/reviews. MIS team who is accountable for operations reporting and development of KPIs/KRIs. Lastly, your team of quality analyst who are responsible for&nbsp;We are looking for a manager to join the team with a strong interest in supporting our strategic priorities by ensuring structured and effective engagement with our stakeholders, operations, regulatory, compliance and operational excellence teams in response to evolving regulatory and exam objectives. This role will be responsible for leading a team of quality analysts to report case quality and identify and execute process improvement initiatives. Furthermore, leading monetary control analysts who are responsible for monitoring and approving banking wires/checks and controls are adhered to.Your Expertise&nbsp;Support banking servicing network including but not limited to:<ul><li>Initiate / launch / maintain monetary monitoring and controls</li><li>Initiate / launch / maintain banking quality KPIs / KRIs</li><li>Initiate / launch / maintain banking process improvement initiatives</li><li>Engage and monitor the status of critical tasks and deliverables and produce report on engagement status to the project manager(s)</li><li>Create and update process documentation e.g., process maps</li></ul>Minimum&nbsp;Qualifications:<ul><li>2+ years banking work experience</li><li>2+ years ACH Rules and/or ACH knowledge</li><li>Demonstrated capabilities in managing projects and assignment.</li><li>Familiarity with project management tools (e.g., Project, plan, project status report, etc.).</li><li>Detailed oriented. Ability to manage multiple priorities.</li><li>Experience working in a team oriented, collaborative environment.</li><li>Ability to rapidly adapt and respond to changes in environment and priorities.</li><li>Excellent communication (written and verbal), problem solving, analytical skills and customer service skills.</li><li>Conduct ongoing reviews and maintain policies and procedures to ensure documentation remains in compliance</li><li>Update the teams standard operating procedures (SOP) when workflow changes are made</li><li>Gather and organize statistical quality data</li></ul>Preferred Qualifications:<ul><li>&nbsp;Bachelors’ degree</li><li>Six Sigma / Quality background</li></ul>Salary Range: $80,000.00 to $155,000.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.

Mgr II - Project Management

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.Team Overview:American Express’ Global Financial Crimes Compliance (GFCC) team is responsible for leading the enterprise-wide Anti-Money Laundering, Sanctions, and Anti-Corruption compliance functions. This team has global responsibility for identifying, investigating, and reporting suspicious activity, including money laundering and terrorist financing, and provides broad analytical and operational support for the company’s enterprise-wide AML functions. GFCC is part of the broader Global Risk &amp; Compliance organization.The Program Governance team oversees audit and review management, project management, inter-company agreements (ICA), issue management, the new product approval process, and financial institution due diligence (FIDD) for GFCC.This is an exciting opportunity to join American Express Global Financial Crimes Compliance in a role that will help the successful applicant build knowledge of virtually all American Express financial crimes compliance processes, create relationships with stakeholders across GFCC, Compliance, and all lines of defense, and lead impactful decisions and projects.Role Overview:This role will primarily focus on Audit Management and Regulatory Response Management. It will also contribute to several other processes under the umbrella of GFCC Program Governance: DFS504 Management and Financial Institution Due Diligence. Audit ManagementGlobal Financial Crimes Compliance (GFCC) is reviewed by various internal oversight teams including the Internal Audit Group (IAG), Independent Compliance Testing (ICT), and Global Risk Oversight. These reviews, associated requests, and resulting responses are managed and/or tracked centrally by the GFCC Audit Management function. This work requires broad understanding of all Financial Crimes Compliance disciplines and detailed understanding of GFCC organization and structure. As part of this function, the Manager will interact with all levels of leadership, provide regular updates to stakeholders, and ensure that stakeholders send and receive timely responses.Audit Management also includes oversight of findings and action plans resulting from these reviews to ensure on-time closure.Regulatory Response ManagementAMEX is subject to financial institution regulation and oversight in markets around the world. Similar to Audit Management, this work requires understanding of Financial Crimes Compliance processes and structure. Additionally, the manager will need to work with stakeholders to interpret regulatory requests and questionnaires based on the unique circumstances within each market, including AMEX’s status as either an issuer, acquirer, or network operator, the level of outsourcing in the market, and where services may be provided between legal entities.DFS504Rule 504 of the New York Department of Financial Services (“DFS”) requires its regulated institutions to file an annual Compliance Finding certifying that the institution has an effective Transaction Monitoring and Filtering Program, and thus compliant with Rule 504. As part of the Compliance Finding, extensive documentation must be collected from many stakeholders, and any ongoing material improvements to in scope processes must be identified and aligned with leadership. Financial Institution Due DiligenceFinancial Institution Due Diligence requires communication and coordination with third-party financial institutions with which American Express has banking relationships or is establishing a relationship. The FIDD function within GFCC involves consultation with GFCC SMEs to respond to detailed questionnaires about AMEX financial crimes exposures and functions.Responsibilities:<ul><li>Coordinate and manage communication between GFCC experts, project teams, and GFCC Leadership to address detailed questions regarding GFCC processes.</li><li>Manage multiple project and request deadlines to ensure compliance with IAG, Risk Oversight, and Compliance Testing requirements and timelines.</li><li>Maintain documentation and evidence for requests and responses.</li><li>Become an expert in GFCC processes, including Sanctions Screening, Transaction Monitoring, Investigations, Risk Management, etc. to provide direction and context to all stakeholders.</li><li>Contribute to and provide support to DFS504, Finding Management, and FIDD processes, including coordinating with the other managers and analysts on the Program Governance team to ensure appropriate resourcing as priorities and demands change.</li><li>Develop, manage, and communicate high-quality reporting to various stakeholders regarding request volume, issue management, project statuses, etc.</li><li>Manage and create high-quality presentation materials to facilitate leadership conversations.</li><li>Lead analysts performing similar work.</li></ul>Minimum Qualifications:<ul><li>Five years professional experience.</li><li>Two years in any of the following areas:&nbsp;Transaction Monitoring, Suspicious Activity Reporting, Sanctions/Politically Exposed Persons (PEP) Screening, Regulatory Exam Management, Audit Management, or other Compliance functions.</li><li>Strong written and verbal communication skills and ability to interact with all levels of management.</li><li>Strong skills with Microsoft Office products including Excel and PowerPoint.</li><li>Ability to effectively manage multiple and often conflicting priorities under tight timelines.</li><li>Able to excel and motivate others in high-pressure situations; manage multiple tasks simultaneously; and maintain poise and focus in stressful situations.</li><li>Bachelor’s degree required.</li></ul>Preferred (But Not Required) Qualifications:<ul><li>People leadership of one or two professional roles.</li><li>Small-to-medium scale project management, especially managing multiple projects simultaneously.</li><li>Advanced degree in a related field a plus.</li></ul>Salary Range: $90,000.00 to $165,000.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.

Manager-Compliance, Global Financial Crimes Compliance, Audit Management

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.Team Overview:American Express’ Global Financial Crimes Compliance (GFCC) team is responsible for leading the enterprise-wide Anti-Money Laundering, Sanctions, and Anti-Corruption compliance functions. This team has global responsibility for identifying, investigating, and reporting suspicious activity, including money laundering and terrorist financing, and provides broad analytical and operational support for the company’s enterprise-wide AML functions. GFCC is part of the broader Global Risk &amp; Compliance organization.The Program Governance team oversees project management, inter-company agreements (ICA), issue management, the new product approval process, audit and review management, and financial institution due diligence (FIDD) for GFCC.This is an exciting opportunity to join the GFCC Program Governance team in a role that will help the successful applicant build knowledge of virtually all GFCC processes, create relationships with stakeholders across GFCC, Compliance, and all lines of defense, and lead impactful decisions and projects.Role Overview:This role will focus on Audit Management, Regulatory Response Management, and as applicable, Finding Management. In addition, the role will support the broader GFCC Program Governance team in other Audit Management, Financial Institution Due Diligence, and Product Approval work.&nbsp;Audit Management:Global Financial Crimes Compliance (GFCC) is reviewed by various oversight teams including the Internal Audit Group (IAG), Independent Compliance Testing (ICT), and Global Risk Oversight. These reviews, associated requests, and resulting responses are managed and/or tracked centrally by the GFCC Audit Management function. This work requires broad understanding of all Financial Crimes Compliance disciplines and detailed understanding of GFCC organization and structure. As part of this function, the analyst will interact with all levels of leadership, provide regular updates to stakeholders, and ensure that stakeholders send and receive timely responses.Audit Management also includes oversight of findings and action plans resulting from these reviews to ensure on-time closure.Regulatory Response Management:AMEX is subject to financial institution regulation and oversight in markets around the world. Similar to Audit Management, this work requires understanding of Financial Crimes Compliance processes and structure. Additionally, the analyst will need to work with stakeholders to interpret regulatory requests and questionnaires based on the unique circumstances within each market, including AMEX’s status as either an issuer, acquirer or network operator, the level of outsourcing in the market, and where services may be provided between legal entities.Financial Institution Due Diligence:The analyst may help support responses to financial crime-related inquiries by third-party financial institutions with which American Express has relationships or is establishing a relationship. The analyst will work with GFCC SMEs to ensure appropriate responses for each of American Express’s legal entities, lines of business, and markets are provided to financial institutions. Product Approval:The analyst may provide some support to Product Approval functions on the Program Governance team. Product Approval consists of understanding new product initiatives for American Express products, socializing those initiatives with GFCC Subject Matter Experts, and guiding the initiative through the review, sign off, and formal approval processes required by AEMP54.Responsibilities:<ul><li>Coordinate and manage communication between non-GFCC stakeholders, GFCC SMEs, and GFCC Leadership to address detailed questions regarding GFCC processes.&nbsp;</li><li>Manage multiple project and request deadlines to ensure compliance with IAG, Risk Oversight, and Compliance Testing requirements.</li><li>Maintain documentation and evidence for requests and responses.</li><li>Become an expert in GFCC processes, including Sanctions Screening, Transaction Monitoring, Investigations, Risk Management, etc. to provide direction and context to all stakeholders.</li><li>Contribute to and provide support to DFS504, Finding Management, FIDD, and New Product Approval processes as needed, including coordinating with the other managers and analysts on the Program Governance team to ensure appropriate resourcing as priorities and demands change.</li></ul>Minimum Qualifications:<ul><li>Three years professional experience</li><li>Two years in any of the following areas: Transaction Monitoring, Suspicious Activity Reporting, Sanctions/Politically Exposed Persons (PEP) Screening, Regulatory Exam Management, Audit Management, or other Compliance functions.</li><li>&nbsp;Experience with and/or knowledge of Global Financial Crimes Compliance roles/responsibilities and application platforms.</li><li>Strong written and verbal communication skills; ability to interact with all levels of management.</li><li>Strong skills with Microsoft Office products including Excel and PowerPoint.</li><li>Ability to effectively manage multiple and often conflicting priorities under tight timeframes.</li><li>Self-starter with demonstrated ability in taking the initiative to address issues, and strong eye for detail and organizational skills.</li><li>Ability to work alternate time zone hours for this position, within the hours of 8am ET - 5pm ET.</li><li>Bachelor’s degree or relevant work experience required.</li></ul>Salary Range: $50,000.00 to $90,000.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.

Analyst-Compliance, Global Financial Crimes Compliance, Audit Management

At American Express, our culture is built on a 175-year history of innovation, shared&nbsp;values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.American Express Credit &amp; Fraud Risk ManagementManager/Senior Manager, Risk ManagementAmerican Express Credit &amp; Fraud Risk is a place to create, innovate, and collaborate, to push the boundaries on providing a world-class customer experience. Credit &amp; Fraud Risk colleagues are the industry’s most innovative thinkers and creative problem solvers with access to cutting edge tools and one of the world’s most valuable datasets. You’ll have the power to identify insights and actions that can have a meaningful impact on our customers and our business.The successful candidate will join the Bank Money Movement Servicing Team within CFR, which is a team of highly skilled professionals that designpost onboarding servicing strategies, partner in building banking servicing capabilities, develop monitoring controls and lead fraud ring response.This position would participate in foundational controls and processes compliant with Banking regulations, for commercial and consumer banking programs. In this role, you will collaborate with the multiple partners including product teams, legal, compliance, servicing operations, Digital Banking platform, technology, vendors, and capabilities teams. Successful candidates implement compliant strategies that drive great customer experience and offer robust fraud and credit controls.Role Responsibilities:<ul><li>Manage and enhance Operating Procedures utilized by back-office team for alert reviews to improve outcomes including financial, compliance and customer experience</li></ul><ul><li>Conduct Risk Assessment of existing processes and procedures to identify and close gaps under existing control environment</li></ul><ul><li>Drive servicing strategy changes by leveraging advanced analytics and expertise in fraud servicing</li></ul><ul><li>Act as a risk subject matter expert in leading fraud ring responses and share best practice across the enterprise</li></ul><ul><li>Ability to innovate and provide functional strategies recommendations for enabling effective fraud servicing framework for new product /features</li></ul><ul><li>Support Risk Strategy Teamon improving fraud detection, decisioning and customer experience by driving functional requirements</li></ul><ul><li>Be a trusted advisor for key business stakeholders for matters related to Fraud Servicing Strategy</li></ul><ul><li>Communicate effectively across teams and gain credibility by understanding end to end impacts of the fraud strategies that are implemented</li></ul><ul><li>Collaborate with internal and external stakeholders including business, technology, product management, operations management, legal, compliance, risk, audit, and technology to ideate and create solutions, capabilities and strategies for fraud mitigation.</li></ul><ul><li>Daily / Weekly/Monthly KPI reporting, monitoring and case review, and Accurate Documentations for audit readiness and regulatory compliance</li></ul>Minimum Qualifications<ul><li>Bachelors or Master’s degree in Business, Statistics, Mathematics, Computer Science, or equivalent disciplines</li></ul><ul><li>3+ years of experience working in banking industry and direct interacting with Fraud Risk Operations and developing procedures and processes</li></ul><ul><li>Familiarity with banking fraud regulations and framework. Knowledge of data privacy, compliance and financial crime policies.</li></ul><ul><li>Highly detail oriented with excellent investigative skills, with ability to detect patterns, assess impacts and recommend solutions</li></ul><ul><li>Experience with SAS/SQL is required</li></ul><ul><li>Demonstrated ability to influence and drive alignments without direct authority across multiple business units</li></ul><ul><li>Excellent organizational skills. Ability to build strong relationships across all levels and across organizations.</li></ul><ul><li>Strong written and verbal communication skills; ability to interact with all levels of management</li></ul>Preferred Qualifications<ul><li>Experience at a GSIB or top 20 banks with direct review/oversight of Fraud Operations processes.</li></ul><ul><li>Excellent analytical skills.Qualitative and quantitative problem-solving skills in complex and unstructured environment</li></ul><ul><li>Strong technical acumen. Exposure toBig data, Machine Learning, Python and other advanced analytical tools is strongly desired</li></ul><ul><li>Six sigma training or equivalent training on process design/quality assurance</li></ul><ul><li>Co-location with Fraud Operations colleagues</li></ul><ul><li>Work hours of 7:00AM PHX to 4:00PM PHX / 9:00ET-6:00ET</li></ul>Salary Range: $90,000.00 to $165,000.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>Employment eligibility to work with American Express in the United States is required as the company will not pursue visa sponsorship for these positions.

Senior Manager - Risk Management

American Express Travel Related Services Company, Inc. seeks Managers, Digital Product Management to support the development of software products in alignment with business objectives and create business and technical documentation as required by the development lifecycle. Define product scope and objectives, ensure compliance with standards and best practices, and drive production issue management, analysis, and issue tracking.Ensure product and capability areas are controlled through a defined roadmap aimed at improving time to market, reduced operational risk, and increased business value. Within product development, create features, user stories, and acceptance criteria within business and technology initiatives. Work closely with technology teams to develop, test, and deliver defined product capabilities and rapidly iterate new solutions.Position requires a Master’s degree in Computer Science, Engineering, Information Systems, Business Administration, Business Analytics, or a related field, and 2 years of experience with product design and development. Experience must include 1 year of experience with each of the following: Business systems analysis, including requirements analysis and definition; Root cause analysis and developing business process flows; Defining, measuring and reporting Key Performance Indicators (KPI) for delivered products and outcomes; Enhancing existing data management processes; Leading and influencing development partners in a cross-functional environment; Data analysis using SQL; Scaled Agile (SAFe) principles; Jira, Putty, Rally, Scrum methodologies, and User Acceptance Testing (UAT). Telecommuting is available up to 2 days per week.Job Location: Phoenix, AZ Salary Range: $90,000.00 to $165,000.00 annuallyWe back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>The above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider a number of job-related factors, including experience and location.#LI-DNI

Managers, Digital Product Management

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.Global Commercial Services (GCS) is the global leader in payment solutions for Small, Medium (SME) and Global and Large (G&amp;L) enterprises. The GCS team enables businesses globally to pay for and finance what they need to grow their businesses through a suite of payment and lending products, solutions for travel and everyday business spending, cross border payments, global currency solutions, and business financing.The objective of the GCS Control Management Issues, Events &amp; Remediation team is to ensure timely identification, response, and resolution of risk events and issues to minimize impact, as well as to prevent recurrence through effective remediation and lesson learning.GCS is looking for a Manager of Issues and Event Management focused on ensuring control management is embedded in the day-to-day operations of our organization. It will involve extensive collaboration with multiple partners across numerous business units, functional areas, and geographies.The Manager, GCS Issues and Event Management will:<ul><li>Support remediation of issues by influencing BU, who own and execute issue/Operational Risk Event (ORE) remediation</li><li>Facilitate investigation and conduct root cause analysis to address repeated issue types</li><li>Perform quality assurance on documentation of issue/ORE type, urgency, severity/impact (e.g., impact analysis), and investigate as necessary to understand and address the root causes</li><li>Triage the areas of remediation process, including tracking progress, validating resolution efficacy, communicating status updates to stakeholders to embed accountability along the process, collaborating with other Operational Risk Management (ORM) teams as necessary</li><li>Review quality assurance of documentation and maintenance of records of issues/OREs and remediations to ensure transparency and accountability in the issue management process</li><li>Analyze trends in issues and events to identify potential systemic risks or control weaknesses within BU processes</li><li>Support the End-to-End (E2E) BU issue resolution process, embedding accountability and ensuring lessons learned are integrated into future ORM practices</li><li>Perform sample testing of issues to ensure resolution is complete and effective</li><li>Opine on specific control enhancements related to issues</li><li>Engage with key stakeholders, including business unit partners and compliance colleagues, to facilitate effective issue management and resolution</li><li>Review and advise on detailed reports on issue status, trends, and outcomes to senior management and governance committees</li><li>Support sharing insights, better practices, themes, etc. across the enterprise</li></ul>Required Qualifications:<ul><li>3+ Years experience in operational risk management (e.g., within Risk and/or Internal Audit function) Understanding of critical operational risk management lifecycle activities </li><li>Strong project management, communication, and interpersonal skills </li><li>Experience in process governance, with an understanding of processes that align with policies, regulatory frameworks, and/or operational standards </li><li>&nbsp;Proficient analytical and problem-solving skills, with an ability to analyze data, identify trends, and evaluate risk scenarios effectively&nbsp;</li></ul>Preferred Qualifications:<ul><li>&nbsp;Bachelor's Degree in Finance, Business, Risk Mgmt., or related field; advanced degrees (e.g., MBA, MSc) or certifications are advantageous </li><li>Experience in at least one of the following:&nbsp; <ul><li>&nbsp;Scoping, prioritizing, and support remediation of operational issues</li><li>Investigating and conducting root cause analysis to address repeated operational risk issue types</li><li>Performing quality assurance on documentation of operational risk issues and events</li><li>&nbsp;Overseeing BU remediation process for operational risk issues and events</li><li>Reviewing documentation and maintaining records of operational risk issues and events to ensure transparency and accountability</li><li>Supporting and overseeing the BU E2E issue resolution process, embedding accountability and ensuring lessons learned are integrated into future operational risk management practices&nbsp;</li></ul></li><li>Experience in financial services industry</li></ul>ORMCMSalary Range: $80,000.00 to $155,000.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.Employment eligibility to work with American Express in the United States is required as the company will not pursue visa sponsorship for these positions. US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>

Manager - Issues & Event Management

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you’ll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career. Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.How will you make an impact in this role?The Global Financial Crimes Compliance (GFCC) group is part of the Global Risk and Compliance (GRC)&nbsp;&nbsp;organization.&nbsp;&nbsp;GFCC defines and drives the transformation and modernization of Financial Crimes risk management capabilities across the company’s technology platforms.&nbsp; This position plays a central Product Manager role in envisioning and design of next generation Financial Crimes Compliance Capabilities.This is a stakeholder facing role that is responsible for process vision and roadmap, customer experience, business architecture, capturing and grooming feature requirements, prioritization, status tracking and reporting, defining process SLAs and controls.The Product Manager leads transformation of risk systems, plays a central role in detailing the blueprint, and works in close partnership with stakeholders in Financial Crimes Risk Management (FCRM) American Express Technologies (AET) as well as external experts to arrive at the best design/solution and oversee its execution.<ul><li>Translate needs of business owners/stakeholders and deliver on the Product roadmap</li><li>Collaborate with cross-functional partners across Financial Crimes Risk Management (FCRM) and American Express Technologies (AET) to brainstorm innovative solutions, capture requirements and benefits and drive a common future vision</li><li>Determine the requirement readiness for development, initial level of E2E solution design, and rationalization and prioritization</li><li>Drive enhancement of end-to-end customer facing processes that support financial crimes risk management decisions and create innovative solutions that are cost-efficient and scalable across the enterprise</li><li>Run ad hoc analytics in support of the capability development</li><li>Collaborate with Compliance, Legal, Global Banking, and the AXP Privacy Office to deliver defect-free capabilities with the flexibility to meet evolving customer needs while satisfying all relevant regulatory requirements</li></ul>Required<ul><li>Minimum of Bachelor’s degree required.&nbsp;</li><li>Ability to build strong relationships, operate effectively within large cross-functional teams, and influence business partners to drive transformational change</li><li>Ability to communicate and interact effectively with internal and external stakeholders at all levels</li><li>Demonstrated ability to think outside the box and design industry leading solutions</li></ul>Preferred Qualifications<ul><li>Advanced degree in mathematics, statistics, engineering, computer science, econometrics, or another related field of study</li><li>Understanding of Scaled Agile (SAFe) principles and experience effectively managing a backlog of competing initiatives</li><li>Demonstrated leadership in UI/UX design, including proficiency in designing user interfaces and enhancing user experiences</li><li>Experience on working with unstructured and structured Data and data languages GCP,SAS/SQL/Hive, Python</li><li>Deep and broad expertise in financial risk management encompassing knowledge of processes and systems</li><li>Knowledge of anti-money laundering, anti-corruption, sanctions screening, or experience in another core credit risk management function</li></ul>Salary Range: $90,000.00 to $164,000.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.*Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>

Manager-Digital Product Management

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.The Finance organization is on a multi-year journey to modernize the Technology platforms that support all Finance processes. Our goal is to standardize data management &amp; governance, consolidate and modernize applications and data stores, and leverage Cloud computing over time. Finance Technology Strategy &amp; Project Management is instrumental in evolving and implementing the Finance Technology strategy, ensuring technology investments are aligned, and managing significant pan-Finance technology efforts to ensure they are successfully delivered in line with our modernization principles.How will you make an impact in this role?This position reports to the Director, Finance Technology Strategy &amp; Program Management and plays a key role on the team evolving and implementing the Finance Technology strategy, overseeing the Finance modernization efforts, and driving pan-Finance technology projects from a program office perspective by&nbsp;partnering with Technology, Product and Process Owners to deliver our key priorities.Job Responsibilities:<ul><li>Define and shape project scope, objectives, deliverables and timelines: collaborate with stakeholders to set clear goals and establish measurable outcomes.</li><li>Setup governance structure and communication strategy to effectively communicate in a matrixed organization</li><li>Setup and maintain project artifacts</li><li>Engage business stakeholders (within and beyond Finance) to effectively manage the project lifecycle including requirement gathering and grooming, project plan development, risk remediation and escalation</li><li>Liaise with Product Owners and Technology leads regularly to refresh and maintain roadmaps and milestone plans and to proactively identify and mitigate risks</li><li>Monitor and document project progress against plans, milestones, and delivery risks, and track key performance indicators</li><li>Prepare and provide regular project status updates and reports to stakeholders. Create effective meeting content/presentations that convey key messages in a clear and effective manner that is easy to digest by the stakeholders</li><li>Work in an Agile setting, following agile methodologies and ceremonies</li><li>Coordinate with Technology, process owners and test managers to ensure extensive integration and end-user testing activities for Finance Technology </li><li>Cultivate and maintain strong relationships with our key business partners including but not limited to: Finance Product and Process Owners, Finance Technology, and other SME</li></ul>Minimum Qualifications:<ul><li>3+ years of project management experience supporting large, complex projects</li><li>2+ years of cumulative Finance business/process and/or product management experience</li><li>Bachelor’s Degree in Finance, Business or Analytics </li><li>Knowledge of Finance systems, operational processes, and interdependencies</li><li>Ability to communicate effectively (both written and verbally) to all levels, including the ability to synthesize a lot of information into clear and compelling presentations</li><li>Strong relationship management skills and experience collaborating with and influencing multiple stakeholders</li><li>Understanding of Agile methodology and delivery concepts </li><li>Experience in risk management and addressing complex problems</li><li>Must be adaptable and resilient</li><li>Detail oriented with strong analytical, organizational, and problem-solving skills</li><li>Ability to work independently, be flexible, and drive results </li><li>Ability to multitask and meet deadlines in a fast-paced and time demanding environment Ability to promote and drive change to further improve processes, making them more efficient and effective</li></ul>Preferred Qualifications:<ul><li>Knowledge of Regulatory Reporting a plus</li><li>Exposure to Data Warehousing, Data Management, and other data related projects</li><li>Scaled Agile Framework certification</li><li>Project Management Professional certification</li></ul>Salary Range: $80,000.00 to $155,000.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for this position.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>Employment eligibility to work with American Express in the United States is required as the company will not pursue visa sponsorship for these positions.&nbsp;

Manager - Finance Technology Strategy & Project Management

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.The Finance organization is on a multi-year journey to modernize the Technology platforms that support all Finance processes. Our goal is to standardize data management &amp; governance, consolidate and modernize applications and data stores, and leverage Cloud computing over time. Finance Technology Strategy &amp; Project Management is instrumental in evolving and implementing the Finance Technology strategy, ensuring technology investments are aligned, and managing significant pan-Finance technology efforts to ensure they are successfully delivered in line with our modernization principles.How will you make an impact in this role?This position reports to the Manager, Finance Technology Strategy &amp; Project Management and plays a key role on the team evolving and implementing the Finance Technology strategy, overseeing the Finance modernization efforts, and driving pan-Finance technology projects from a program office perspective by partnering with Technology, Product and Process Owners to deliver our key priorities.Job Responsibilities<ul><li>Help to define and shape project scope, objectives, deliverables and timelines: collaborate with stakeholders to set clear goals and establish measurable outcomes.</li><li>Assist in setting up governance structure and communication strategy to effectively communicate in a matrixed organization</li><li>Setup and maintain project artifacts</li><li>Engage business stakeholders (within and beyond Finance) to effectively manage the project lifecycle including requirement gathering and grooming, project plan development, risk remediation and escalation</li><li>Liaise with Product Owners and Technology leads regularly to refresh and maintain roadmaps and milestone plans and to proactively identify and mitigate risks</li><li>Monitor and document project progress against plans, milestones, and delivery risks, and track key performance indicators</li><li>Prepare regular project status updates and reports. Create effective meeting content/presentations that convey key messages in a clear and effective manner that is easy to digest by the stakeholders</li><li>Work in an Agile setting, following agile methodologies and ceremonies</li><li>Cultivate and maintain strong relationships with our key business partners including but not limited to: Finance Product and Process Owners, Finance Technology, and other SME</li></ul>Minimum Qualifications<ul><li>2+ years of project management experience supporting large, complex projects</li><li>1+ years of cumulative Finance business/process and/or product management experience</li><li>Bachelor’s Degree in Finance, Business or Analytics </li><li>Knowledge of Finance systems, operational processes, and interdependencies</li><li>Ability to communicate effectively (both written and verbally), including the ability to synthesize a lot of information into clear and compelling presentations</li><li>Strong relationship management skills and experience collaborating with and influencing multiple stakeholders</li><li>Understanding of Agile methodology and delivery concepts </li><li>Experience in risk management and addressing complex problems</li><li>Must be adaptable and resilient</li><li>Detail oriented with strong analytical, organizational, and problem-solving skills</li><li>Ability to work independently, be flexible, and drive results </li><li>Ability to multitask and meet deadlines in a fast-paced and time demanding environment </li></ul>Preferred Qualifications<ul><li>Knowledge of Regulatory Reporting a plus</li><li>Exposure to Data Warehousing, Data Management, and other data related projects</li><li>Scaled Agile Framework certification</li><li>Project Management Professional certification</li></ul>Salary Range: $55,000.00 to $105,000.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for this position.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>

21 Project Management / Professional Services Jobs in Phoenix, AZ, USA