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Department:&nbsp;Information TechnologyReports to:&nbsp;Manager, Technical SupportJob Type:&nbsp;Regular – Full-timeJob Classification:&nbsp;Hourly (Non-exempt)Workplace Location:&nbsp;Los Angeles –PickfordSummary/Objective:The Senior Coordinator, Academy Support provides frontline support to the Academy’s IT department by responding to phone calls and email inquiries from Academy members and the public. This role assists users with accessing and engaging with the Academy’s online platforms, including voting, streaming, dues payments, login assistance, and other digital services.Essential Functions of the Job:<ul><li>Serve as one of the public points of contact for the Academy, engaging with Academy members and awards submitters.</li><li>Ensure timely attendance and proper follow-up of assigned work and projects.</li><li>Participate in project meetings as needed to ensure a thorough understanding of project goals, technical approaches, and implementation timelines.</li><li>Assist the Technical Support Manager in training Academy Support agents on new and existing systems.</li><li>Interface with the Technical Support Manager to communicate member needs and trends in member feedback.</li><li>Actively maintain a thorough understanding of the Academy’s wide-ranging online platforms to effectively communicate instructions to members at a moment’s notice.</li><li>Serve as a secondary base of operations for the department and act as the point of contact for the team in the absence of the Technical Support Manager.</li><li>Work with the Technical Support Manager to complete special departmental projects.</li><li>Maintain a high level of professionalism and positivity at all times when communicating with members.</li><li>Occasionally reroute incoming calls and emails to the correct department.</li><li>Participate in training sessions with project managers to learn new platforms or refresh skills on seasonal platforms.</li><li>Interface with the Technical Support Manager to communicate member feedback.</li><li>Log and track each member interaction in CRM, occasionally interfacing with the IT team to make sure every inquiry is properly recorded and resolved.</li><li>Participate in data-driven team projects as needed by IT and Member Relations.</li><li>Assist the QA team as needed to test assets for the Academy Screening Room.</li><li>Perform other related duties as assigned.</li></ul>Required Competencies:<ul><li>A bachelor’s degree required; a technical discipline is preferred.</li><li>2+ years of relevant experience.</li><li>Strong skills in the use of technology and websites are required.</li><li>Flexible and collaborative with a strong ability to shift direction quickly and adapt to changing priorities.</li><li>Outstanding communication is a must, including fluency in English and highly professional verbal and written communication, and special attention to detail and accuracy.</li><li>A proven ability to handle confidential information with discretion.</li><li>Intermediate proficiency in using MS Office.</li><li>Ability to work cooperatively with other Academy departments.</li><li>Flexibility to work some weekends and late evenings during Oscars season.</li></ul>Preferred Qualifications:<ul><li>Process-driven approach to technical support desired.</li><li>CRM (preferably Microsoft Dynamics CRM) knowledge desired.</li></ul>Required Vaccination:&nbsp;Full vaccination against COVID-19 is required, including any booster vaccinations as applicable.&nbsp;Exception:&nbsp;Medical and religious accommodations approved by the Office of People &amp; Culture.Compensation:&nbsp;The expected salary range for this role is $23.00 - $24.00 per hour. The actual base pay offered will be determined by factors such as experience, skills, training, location, certifications, education, and other factors permitted by law. Decisions will be made on a case-by-case basis.)Benefits:<ul><li>Comprehensive medical, dental, and vision coverage.</li><li>15 days of PTO, plus company-paid holidays.</li><li>Additional time off including summer hours, winter hours, and a cultural floating holiday.</li><li>Paid sick leave.</li><li>Paid parental leave.</li><li>401k retirement plan with a company match</li><li>Clean Air Commuter Program</li><li>Employee Assistance Program through CompPsych Guidance Resources.</li><li>Wellness benefits through Cigna Healthcare.</li><li>Free access to 16,000+ online courses through LinkedIn Learning</li><li>Free Academy membership screenings</li><li>Free tickets and screenings at the Academy Museum</li><li>Employee discounts through LifeMart and Working Advantage</li></ul> #LI-DNI

Academy Of Motion Picture Arts and Sciences

Academy Of Motion Pictures

Senior Coordinator, Academy Support

Department:&nbsp;Registration and Collection ManagementReports to:&nbsp;Director, Registration and Collection ManagementJob Type:&nbsp;Full-time – Regular - OnsiteJob Classification:&nbsp;Hourly (non-exempt)Workplace Location:&nbsp;Los Angeles – Museum and PickfordSummary/Objective:The Coordinator, Registration and Collection Management will provide administrative and organizational support to the Registration and Collection Management department and the department head. The department includes the areas of collection information, conservation, loans and exhibitions registration, permanent collections, and records management. We are seeking a well-organized, collaborative team member who can anticipate the needs of the department and ensure an efficient work environment.This position is represented by a union.Essential Functions of the Job:<ul><li>Serve as point person for general inquiries and inter-office communication on behalf of the department.</li><li>Develop and maintain standard operating procedures and departmental workflows.</li><li>Assist the department head with budget planning and tracking, ensuring accuracy and efficiency.</li><li>Coordinate department expense reporting and invoicing; track vendor accounts and order supplies to support collection management and departmental administration.</li><li>Manage the department calendar, plan department meetings, and assist with project management schedules.</li><li>Provide administrative support for the department head, including scheduling.</li><li>Assist with pulling reports and checklists; track conservation, loan, exhibition, and collection statistics; draft correspondence; record meeting minutes; prepare agendas and other requested documents; and maintain a high level of confidentiality across these activities.</li><li>Ensure office and meeting spaces are prepared for the workday and upcoming meetings. Coordinate cleaning, supply re-stocking, and organization efforts in physical spaces used by the department at the Academy Museum and the Pickford Center.</li><li>Organize travel arrangements, including airline, car, and hotel reservations for the department, as needed.</li><li>Manage incoming and outgoing mail for the department.</li><li>Coordinate tours of the collection spaces for internal and external visitors.</li><li>Develop departmental team-building activities and assist with special projects and events as needed.</li></ul>Required Competencies:<ul><li>A bachelor’s degree from an accredited college or university is preferred, or relevant experience.</li><li>2–3 years of professional experience in a high-level administrative or executive support role.</li><li>Intermediate experience with Microsoft Office Suite, including Word, Excel, PowerPoint, OneDrive, and Teams.</li><li>Ability to work effectively and timely on a wide variety of projects concurrently, while remaining receptive to changing priorities.</li><li>Attention to detail and organizational ability to excel in a fast-paced, dynamic business setting.</li><li>Ability to establish and maintain effective professional working relationships with colleagues and the ability to best represent the Museum to outside professionals, lenders, donors, and members of the artistic community.</li><li>A commitment to diversity, equity, accessibility, and inclusion.</li></ul>Preferred Qualifications:<ul><li>1+ year of experience working within a museum, gallery, archive, or non-profit arts organization is beneficial.</li><li>Basic experience with Adobe, Airtable, and/or other project management software desired.</li></ul>Physical Demands:<ul><li>Must be able to traverse, remain in a stationary position for periods of time, and climb stairs and ladders.</li><li>Must be able to move and transport materials weighing up to 30 pounds.</li></ul> Required Vaccination:&nbsp;Full vaccination against COVID-19 is required, including any booster vaccinations as applicable.&nbsp;Exception:&nbsp;Medical and religious accommodations approved by the Office of People &amp; Culture.Compensation:&nbsp;The expected salary range for this role is $24.00 - $26.44. The actual base pay offered will be determined by factors such as experience, skills, training, location, certifications, education, and other factors permitted by law. Decisions will be made on a case-by-case basis. @museumLI

Coordinator, Registration and Collection Management

Department: Business Development Reports to: Chief Revenue Officer Job Type: Regular – Full-time &nbsp; &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Job Classification: Hourly (Non-exempt) Workplace Location: Los Angeles –8949 Wilshire Summary/Objective: The Senior Coordinator, Revenue and Business Development, will support the day-to-day operations of the Revenue and Business Development team and provide administrative support to the Chief Revenue Officer (CRO) as well as project assistance and coordination. The role will also work closely with the Academy Museum Advancement team, specifically the Corporate Partnerships team, to provide support for sponsor/partnership sales and activations across the organization. Essential Functions of the Job:<ul><li>Provide administrative support, including managing calendars, generating and distributing agenda meeting notes, tracking deliverables and deadlines, submitting expense reports, processing invoices, etc. </li><li>Coordinate activities and resources for the Revenue and Business Development team and communicate with executives and across multiple internal departments.</li><li>Conduct prospect and industry research.</li><li>Work on decks, proposals, presentations, and other materials for prospects and existing partners.</li><li>Help with data entry relating to corporate prospects and partners.</li></ul> Required Competencies:<ul><li>A Bachelor of Arts degree is required.</li><li>Minimum 2-3 years of direct experience in a sales, marketing, or business development role.</li><li>Intermediate proficiency in Microsoft Office Suite (Outlook, Word, Excel, and PowerPoint).</li><li>Familiarity or experience with Salesforce.</li><li>Excellent written, verbal, and interpersonal communication skills and comfort in interacting with partners and clients.</li><li>Strong research and analysis skills.</li></ul> Preferred Qualifications: <ul><li>Knowledge of fundraising principles, sponsorships, and/or film a plus.</li></ul> Required Vaccination: Full vaccination against COVID-19 is required, including any booster vaccinations as applicable. Exception:Medical and religious accommodations approved by the Office of People &amp; Culture. Compensation: The expected salary range for this role is $23.00 - $25.00 per hour. The actual base pay offered will be determined by factors such as experience, skills, training, location, certifications, education, and other factors permitted by law. Decisions will be made on a case-by-case basis.) Benefits:<ul><li>Comprehensive medical, dental, and vision coverage.</li><li>Life insurance</li><li>15 days of PTO, plus company-paid holidays.</li><li>Additional time off including summer hours, winter hours, and a cultural floating holiday.</li><li>Paid sick leave.</li><li>Paid parental leave.</li><li>401k retirement plan with a company match</li><li>Clean Air Commuter Program</li><li>Employee Assistance Program through Cigna</li><li>Wellness benefits through CompPsych Guidance Resources</li><li>Free access to 16,000+ online courses through LinkedIn Learning</li><li>Free membership screenings</li><li>Free tickets and screenings at the Academy Museum</li><li>Employee discounts through LifeMart and Working Advantage</li></ul> #LI-DNI

Senior Coordinator, Revenue and Business Development

Department:&nbsp;CommunicationsReports to:&nbsp;Director, Media OperationsJob Type:&nbsp;Seasonal – Full-timeJob Duration:&nbsp;January 5, 2026&nbsp;– March 20, 2026Job Classification:&nbsp;Hourly (Non-exempt)Workplace Location:&nbsp;Los Angeles – 8949 Wilshire, Academy MuseumSummary/Objective:The Academy of Motion Picture Arts and Sciences is seeking an events professional for the seasonal position of Coordinator, Media Credentials, to support the Oscars. In this role, you will be instrumental in coordinating and managing the Oscars media credentialing process, along with all related logistical matters. Your close collaboration with the Academy’s domestic and international press partners and the Academy Communications team will ensure efficient, accurate, and accessible Oscars media coverage. This position requires you to thrive in a fast-paced environment, handling multiple assignments with tight deadlines. Your resourcefulness, problem-solving abilities, and the capacity to work independently and with others at all levels will be key to your success.Essential Functions of the Job:<ul><li>Maintain press credential applications, files, and information management systems.</li><li>Act as initial point-of-contact for on-site media, handling or redirecting all inquiries as needed.</li><li>Provide approved media applicants with all necessary forms and instructions.</li><li>Contribute significantly to the administration of the Oscars Virtual Press Room during Oscars Week and Oscars Sunday.</li><li>Maintain a database of all media applicants and corresponding approved teams and individuals for credentialing.</li><li>Manage and reconcile all media credential assignments.</li><li>Quickly provide all press with widely used media resources such as the Oscars Media Guide, news coverage agreements, and pool feed circuits.</li><li>Handle such media logistics as press parking, pool feed access, and Press Rooms coordination.</li><li>Liaise between Media and Telecommunications vendors, providing all approved Media with order forms for equipment and connectivity.</li><li>Represent the Academy Media Operations and Communications teams in the Credentials Operations office during Oscars Week.</li><li>Assist with Oscars Sunday press activities, including the press Photo Room, Interview Room, and media workspaces of the Loews Hotel.</li><li>Assist with related PR and Awards events, including Oscars Nominations Announcement and Nominees Luncheon.</li></ul>Required Competencies:<ul><li>A bachelor’s degree or equivalent experience.</li><li>2-3 years related experience in the events management/production or media relations fields.</li><li>Excellent administrative, organizational, and time management skills.</li><li>Efficient written and verbal interpersonal and communication skills.</li><li>Exceptional attention to detail; this position requires the highest level of accuracy with data management and discretion with sensitive data.</li><li>Intermediate proficiency with computer software programs, including Word, Excel, and Airtable, as well as above-average knowledge of data manipulation and reporting.</li><li>Ability to multitask simultaneous projects in a fast-paced environment.</li></ul>Required Vaccination:&nbsp;Full vaccination against COVID-19 is required, including any booster vaccinations as applicable.&nbsp;Exception:&nbsp;Medical and religious accommodations approved by the Office of People &amp; Culture.Compensation:&nbsp;The expected hourly rate for this role is $23.00. The actual base pay offered will be determined on factors such as experience, skills, training, location, certifications, education, and other factors permitted by law. Decisions will be made on a case-by-case basis. #LI-DNI

Seasonal Coordinator, Media Credentials

Title: Adjunct Instructor – Hospitality Management (Pool)
POSITION SUMMARY This position is responsible for delivering quality instruction in Hospitality Management.
ESSENTIAL JOB FUNCTIONS/JOB DUTIES AND RESPONSIBILITIES Teach courses via on-ground, online and hybrid or web-enhanced delivery modes as assigned. Work with course leads and/or program coordinators to ensure consistent and equitable student experiences. Utilize the College’s learning management system to provide course materials to students. Submit updated department syllabus prior to the first day of class. Regularly check College email account and department mailbox. Respond to emails/messages within 48 hours, except on weekends. Complete all required reports, such as attendance, Early Alerts, student progress reports, grade submissions, and administer and return surveys and student outcome assessments by the deadlines. Submit final grades for each semester by the deadline established by the Registrar. Comply with all College and TBR policies and guidelines.
REQUIRED QUALIFICATIONS Master’s degree in Hospitality Management or Master’s degree in Business Administration with a concentration in Hospitality Management
Three years’ related industry experience
PREFERRED QUALIFICATIONS College level teaching experience
KNOWLEDGE, SKILLS AND ABILITIES Knowledge of and/or experience with a variety of instructional delivery modes, including synchronous and asynchronous online teaching. Ability to communicate effectively and work cooperatively with a diverse student, faculty and staff population. Proficient with Microsoft Office applications.
Rate of Pay: $650.00 - $740.00 per credit hour
Special Instructions to Applicants: Unofficial transcripts are acceptable for the application process. Official transcripts will be required upon hire. Applicants may be subject to a background check.
AVAILABILITY/CLOSING DATE This posting is not a guarantee of an open position. Applications for adjunct pool positions are accepted on a continuous basis and reviewed by the department when openings become available. Postings close annually on October 31st. Interested applicants who wish to maintain an active application within the system must re-apply each year.

Motlow State Community College


      Adjunct Instructor - Hospitality Management (Pool)
    

Title: Adjunct Instructor – Healthcare Management, Medical Coding Concentration (Pool)
POSITION SUMMARY This position is responsible for delivering quality instruction in an equitable environment.
ESSENTIAL JOB FUNCTIONS/JOB DUTIES AND RESPONSIBILITIES Teach courses via on-ground, online and hybrid or web-enhanced delivery modes as assigned. Work with course leads and/or program coordinators to ensure consistent and equitable student experiences. Utilize the College’s learning management system to provide course materials to students. Submit updated department syllabus prior to the first day of class. Regularly check College email account and department mailbox. Respond to emails/messages within 48 hours, except on weekends. Complete all required reports, such as attendance, Early Alerts, student progress reports, grade submissions, and administer and return surveys and student outcome assessments by the deadlines. Submit final grades for each semester by the deadline established by the Registrar. Comply with all College and TBR policies and guidelines.
REQUIRED QUALIFICATIONS Bachelor's degree in a healthcare-related field
Current coding certification
Three years’ related coding experience
PREFERRED QUALIFICATIONS Master's degree in a healthcare-related field with coding verification
Three years’ related industry experience
College level teaching experience
KNOWLEDGE, SKILLS AND ABILITIES Knowledge of and/or experience with a variety of instructional delivery modes, including synchronous and asynchronous online teaching. Ability to communicate effectively and work cooperatively with a diverse student, faculty and staff population. Proficient with Microsoft Office applications.
Rate of Pay: $650.00 - $740.00 per credit hour
Special Instructions to Applicants: Unofficial transcripts are acceptable for the application process. Official transcripts will be required upon hire. Applicants may be subject to a background check.
AVAILABILITY/CLOSING DATE This posting is not a guarantee of an open position. Applications for adjunct pool positions are accepted on a continuous basis and reviewed by the department when openings become available. Postings close annually on October 31st. Interested applicants who wish to maintain an active application within the system must re-apply each year.


      Adjunct Instructor - Healthcare Management, Medical Coding Concentration (Pool)
    

Title: Adjunct Instructor – Healthcare Management, Medical Management Concentration (Pool)
POSITION SUMMARY This position is responsible for delivering quality instruction in Healthcare Management, Medical Management Concentration.
ESSENTIAL JOB FUNCTIONS/TYPICAL JOB DUTIES AND RESPONSIBILITIES Teach courses via on-ground, online and hybrid or web-enhanced delivery modes as assigned. Work with course leads and/or program coordinators to ensure consistent and equitable student experiences. Utilize the College’s learning management system to provide course materials to students. Submit updated department syllabus prior to the first day of class. Regularly check College email account and department mailbox. Respond to emails/messages within 48 hours, except on weekends. Complete all required reports, such as attendance, Early Alerts, student progress reports, grade submissions, and administer and return surveys and student outcome assessments by the deadlines. Submit final grades for each semester by the deadline established by the Registrar. Comply with all College and TBR policies and guidelines.
REQUIRED QUALIFICATIONS Bachelor's degree in a healthcare-related field Current industry certification Three years of related industry experience
PREFERRED QUALIFICATIONS Master's degree in Healthcare Administration or Business Administration with a concentration in Healthcare Administration ICD and CPT coding experience Two years’ college level teaching experience
KNOWLEDGE, SKILLS AND ABILITIES Knowledge of and/or experience with a variety of instructional delivery modes, including synchronous and asynchronous online teaching. Ability to communicate effectively and work cooperatively with a diverse student, faculty and staff population. Proficient with Microsoft Office applications.
Rate of Pay: $650.00 - $740.00 per credit hour
Special Instructions to Applicants: Unofficial transcripts are acceptable for the application process. Official transcripts will be required upon hire. Applicants may be subject to a background check.
AVAILABILITY/CLOSING DATE This posting is not a guarantee of an open position. Applications for adjunct pool positions are accepted on a continuous basis and reviewed by the department when openings become available. Postings close annually on October 31st. Interested applicants who wish to maintain an active application within the system must re-apply each year.


      Adjunct Instructor – Healthcare Management, Medical Management Concentration (Pool)
    

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.&nbsp;Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.&nbsp;As a Senior Manager of Product Development, you will play a pivotal role in shaping and executing our Identity and Access Management (IAM) strategy—a foundational capability and customer need underpinning the digital experiences we build for our Global Commercial Services (GCS) customers. You will drive both strategy and execution, ensuring IAM solutions enable seamless, secure, and scalable experiences across products and platforms.In this role, you will collaborate with product, technology, architecture, and design teams to define strategies and deliver capabilities that balance security with usability. You will transform complex requirements into clear, actionable roadmaps, ensuring IAM solutions not only safeguard our customers but also empower their engagement with American Express products.This role is ideal for a strategic yet execution-driven product leader who thrives in cross-functional environments, understands enterprise thinking, and is passionate about delivering trusted, customer-centric solutions at scale.Key Responsibilities:<ul><li>Define and drive the strategy for IAM capabilities across the GCS ecosystem, ensuring alignment with customer needs and business priorities</li><li>Translate strategic vision into execution by developing clear roadmaps, leading prioritization, and managing delivery of IAM features</li><li>Drive strong collaboration across business, product, engineering, design, risk, compliance, and additional cross-functional teams to prioritize and execute key initiatives</li><li>Identify opportunities to enhance existing capabilities to improve scalability and better meet customer and business needs</li><li>Take a big-picture perspective, ensuring IAM capabilities integrate seamlessly across multiple customer journeys and lines of business</li><li>Leverage data-driven insights to refine experiences and capabilities</li><li>Communicate product strategies and updates to senior leadership and key partners</li><li>Occasional domestic travel</li></ul>Qualifications:<ul><li>4+ years of experience in product management, product development, or a related field, with a strong focus on digital experiences and capabilities</li><li>Proven track record of driving complex, cross-functional initiatives from strategy through execution</li><li>Strong ability to collaborate across teams and drive alignment on priorities and execution</li><li>Experience defining and delivering product roadmaps, managing multiple priorities while adapting to evolving business needs</li><li>Strong analytical skills with experience using data to guide decision-making</li><li>Ability to navigate ambiguity and simplify complexity into clear, actionable plans</li><li>Exceptional collaboration and stakeholder management skills, with the ability to influence across product, tech, and design organizations</li><li>Excellent communication skills, with the ability to articulate vision, strategy, and outcomes to diverse audiences</li><li>Bachelor's degree</li></ul>Salary Range: $123,000.00 to $215,250.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>Employment eligibility to work with American Express in the United States is required as the company will not pursue visa sponsorship for these positions.&nbsp;

American Express

Senior Manager - Digital Product Management (Identity/Access)

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career. Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express. Membership Portfolio Services, within our US Consumer Services Business, is responsible for developing and scaling several growing businesses that are strategically important to American Express. We are developing unique and differentiated ways to strengthen the Membership Model across Amex Offers, Advertising, Dining and Marketing Technology.The Enterprise Comms &amp; MarTech Experiences (ECMX) team is a global organization that sits within Membership Portfolio Services (MPS). It is American Express’ marketing services center of excellence with the charter of powering high quality, efficient, user-centric digital marketing experiences that accelerate business growth through optimized enterprise MarTech &amp; MarOps solutions.You will be joining ECMX’s MarTech organization, focused on providing frictionless, flexible, and flawless marketing and servicing experiences.Role OverviewWe are seeking an accomplished Senior Manager, Digital Portfolio Management who demonstrates exceptional presence, strong communication capabilities, and the ability to effectively manage multiple concurrent workstreams within a cross-functional environment.This position will oversee the Martech &amp; Communications Portfolio, with a primary focus on the intake and prioritization of initiatives spanning Marketing, Global Email Marketing, and the Enterprise Outbound Ecosystem, as well as capability requests originating from across the enterprise. The successful candidate will leverage lean portfolio management and systems thinking to inform strategic planning, investment funding, capacity management, performance reporting, and agile operations.The ideal candidate will foster and sustain productive stakeholder relationships by enhancing transparency, predictability, and alignment in capacity planning and delivery. They will partner with business unit stakeholders to define and execute strategic objectives, while collaborating closely with the Portfolio Teams —across Product, Operations, and Engineering—to facilitate PI Planning, manage portfolio intake and prioritization, and monitor progress across both individual initiatives and the broader Martech &amp; Communications Portfolio.The position requires a results-oriented professional who can balance strategic thinking with operational excellence — maintaining professionalism, resilience, and a constructive attitude in the face of complex challenges.Key Responsibilities:<ul><li>&nbsp;&nbsp; Partner with Portfolio and Product leaders across EDDS and Enterprise Platforms to manage intake, prioritization, planning, and delivery across the complex Marketing &amp; Servicing Ecosystem.&nbsp;</li><li>Collaborate with ECMX, Technology, and Marketing teams to ensure seamless &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp;operational and organizational support for key initiatives.</li><li>Develop and deliver clear stakeholder communications on priorities, progress, and alignment decisions across internal and external partners.</li><li>Drive enterprise impact by enabling effective prioritization and accelerating delivery across the Martech &amp; Communications Portfolio.</li><li>Foster continuous improvement by challenging the status quo and enhancing Product, Execution, and Portfolio Management practices within a dynamic, matrixed environment. </li></ul>The Senior Manager will:<ul><li>Oversee the project intake and prioritization process to ensure alignment with broader Blue Box initiatives and the long-term portfolio roadmap. Build and manage strong partnerships across Marketing, Technology, Product, and LPM teams to drive prioritization, impact assessment, and execution while setting clear expectations and delivering results.</li><li>Document and analyze current processes to define the future-state vision, developing actionable roadmaps in collaboration with stakeholders across product platforms and execution teams within American Express.</li><li>Lead proactive communications, developing recurring updates and executive materials that convey progress, key priorities, and alignment decisions across leadership and partner teams.</li><li>Track and monitor portfolio initiatives, maintaining a prioritized backlog and codifying best practices to enhance consistency and efficiency in prioritization and stakeholder communication.</li><li>Synthesize complex information into clear, compelling, and educational presentations tailored to diverse audiences, including technical teams, product owners, and senior leadership. </li></ul>Preferred Qualifications:<ul><li>Minimum of 5 years experience working in project, portfolio, product or program management, or operational experience</li><li>Experience with enterprise collaboration tools (JIRA, Confluence, Airtable)</li><li>Demonstrated ability to bring organization to multi-layered and complex processes</li><li>Demonstrated ability to self-start, carve opportunities out of ambiguity and operate with a high degree of independence.&nbsp;</li><li>Experience working with Agile product development methodologies, program and project management</li></ul>Salary Range: $123,000.00 to $215,250.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>Employment eligibility to work with American Express in the United States is required as the company will not pursue visa sponsorship for these positions.

Senior Manager - Digital Portfolio Management

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.Global Commercial Services (GCS) is the global leader in payment solutions for Small, Medium (SME) and Global and Large (G&amp;L) enterprises. The Corporate and B2B Solutions team within Global Commercial Products is responsible for developing and managing a suite of corporate payment and spend enablement solutions uniquely differentiated through innovative benefits, features and partnerships underpinned by seamless digital experiences. As the corporate payments ecosystem rapidly evolves, we are committed to continuing to be at the forefront of our customer needs. The Corporate Program Product Management organization was created earlier this year to consolidate all core corporate payment products under one leadership structure (including corporate card, central billing solutions (BTA), virtual cards, expense management solutions and more) and spearhead the creation of best-in-class payment experiences and capabilities solidifying our leadership position. The Senior Analyst, Product Management – Expense Management Go-to-Market (GTM) Enablement will play a key role in defining, launching, and scaling Expense Management solutions across the corporate ecosystem. This role will sit at the intersection of product strategy, GTM execution, and sales enablement, helping to shape how Expense Management capabilities are positioned, introduced, and adopted by customers. You will work closely with other members of the Corporate Product team and collaborate with key partners across Marketing, Sales Enablement, Servicing, GCS Sales and Account Development, and Control Management to bring our Expense Management roadmap to market. This role reports to the Senior Manager, Expense Management Go-to-Market Enablement.How will you make an impact in this role?This is an exciting opportunity to work at the intersection of product management, go-to-market strategy, and sales execution. You will help drive alignment across Product, Marketing, and Sales to ensure successful launches and sustained adoption of Expense Management solutions across customer segments.<ul><li>Support and execute product go-to-market (GTM) plans for new Expense Management solutions and features -&nbsp;from launch through adoption and scaling across customer segments, focusing on effective marketing activation and customer adoption.</li><li>Maintain and manage control/compliance trackers and product asset repositories to ensure visibility, coordination, and execution consistency across teams.</li><li>Collaborate with Control partners, Legal, Compliance, and Product teams to ensure strong governance, risk management, and alignment through efficient end-to-end asset review and approval processes.</li><li>Monitor and share insights on the Expense Management competitive landscape, providing regular updates and implications to stakeholders to inform product positioning and GTM strategy.</li><li>Support sales motions, including the creation of ad-hoc internal enablement materials, training content, and talk tracks to enable client-facing colleagues to effectively articulate product value/benefits and drive adoption.</li><li>Partner across Product, Marketing, Sales Enablement, and Sales to define and deliver the vision, strategy, and go-to-market approach for Expense Management within the broader Corporate and SBS card value proposition.</li><li>Support development of product positioning, messaging, and marketing communications for Expense Management as both a standalone solution and a key component of the Corporate Program value proposition.</li></ul>Minimum Qualifications<ul><li>Excellent interpersonal, written/verbal communication, and organizational skills</li><li>Proven ability to prepare decision support materials and uncover meaningful business insights</li><li>Ability to operate in whitespace in a fast-moving environment, by self-starting, driving momentum, and translating high-level ideas into actionable plans</li></ul>Preferred Qualifications<ul><li>Experience within product, marketing, go-to-market or related functions</li><li>Experience with governance processes, either within Amex or at other companies</li><li>Operational pragmatism and ability to forge relationships across the organization to drive progress forward</li></ul>Salary Range: $65,500.00 to $102,500.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions

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