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Position SummarySurgical Health Services Coordinator – WA State L&amp;I The SHSC will act as a liaison between the interested parties to the claim (L&amp;I, Employer, Patient, and Physician) and ensure timely and effective transition of care. The goal of this program is to remove barriers and improve return to work outcomes for state funded injured workers. The ideal candidate will have a medical background, familiar with L&amp;I claims and claims management. Key Duties and ResponsibilitiesThe key duties and responsibilities of the Patient Services Representative Lead include, but are not limited to:<ul><li>Serving as a liaison, the SHSC shall communicate in a timely manner with all parties to the claim to ensure best practices are being followed from initial consultation through post-op recovery phases and transition to the next step in care, as needed. SHSC shall communicate with COHE health services Coordinators where applicable. </li><li>Manage and document their work in L&amp;I’s web-based Occupational Health Management System (OHMS).</li><li>The SHSC shall identify claims that are at risk for long-term disability through:<ul><li>Claim-file review</li><li>Risk Measures identified by the SHSC</li><li>Risk Measures identified by OHMS</li><li>Requests for assistance on the claim from providers, injured workers, employers, or L&amp;I staff</li></ul></li></ul>Education/Experience<ul><li>High School diploma or the equivalent required</li><li>Professional experience in a field of occupational therapy, physical therapy, vocational rehabilitation counseling, workers’ compensation, claim management/coordination, or other related field.</li><li>Experience with Washington’s workers’ compensation system that required effective, regular communications with interested parties regarding medical procedures, terminology and claims processes.</li><li>3 year’s experience providing customer service, solving problems and building professional alliances and trusting relationships with all interested parties.</li></ul>Knowledge, Skills and Abilities<ul><li>Proficient knowledge of medical terminology preferred at time of hire</li><li>Superior customer service skills</li><li>Strong leadership, training and mentoring abilities </li><li>Promoting (leading by example) great interpersonal skills; modeling patience, composure and cooperation; working well with all patients, physicians and team.</li><li>Advanced understanding of and Adherence to all safety, risk management and precautionary procedures (OSHA/WISHA), including the consistent respect for confidentiality (HIPAA)</li><li>Efficient use of time, with attention to quality, detail, accuracy and completion; skilled in delegation and organization</li><li>Ability to establish and manage multiple priorities, coordinate work activities and exercise initiative.&nbsp; </li><li>Creativity and resourcefulness in addressing problems and opportunities and tenacity to see things through to solution</li><li>Willingness and ability to be flexible with working varied hours, stepping in as a working leader as needed and dependable with attendance</li><li>Ability to remove oneself personally from given situations, remaining objective.&nbsp; </li><li>Demonstrate a learning attitude toward solving problems, using good reasoning and judgment</li><li>Ability to provide feedback to improve performance</li><li>Ability to adapt to change, delays or unexpected events while maintaining a positive mindset </li><li>Self-motivated; able to work independently and collaboratively, following specific guidelines and procedures; measure self against standard of excellence, overcome obstacles and challenges, involving others when needed</li></ul>Work Environment/Physical DemandsThe work environment/physical demands described here are representative of those that must be met by a teammate to successfully perform the essential functions of this job.&nbsp; Reasonable accommodations may be made to enable differently abled persons to perform the essential functions.

Proliance Surgeons

LNI Coordinator - Remote

Position SummaryThe certified Physician Assistant is a critical part of our team of committed, self-motivated people who provide critical services to promote and maintain our service, care, and our values.&nbsp;The role of the Proliance certified Physician Assistant is well-rounded, ideal for a self-motivated person who wants to maximize their skill set and expand their clinical knowledge. In this role you will provide clinic-based care for a busy PMN&amp;R physician Dr. Daniel Oh. &nbsp;His clinic focuses on traditional spinal injections including cervical injections, spinal cord stimulators along with other CNS and PNS treatments.&nbsp;Key Duties and ResponsibilitiesThe key duties and responsibilities of the Physician Assistant include, but are not limited to:<ul><li>Greeting/ identifying patient &amp; completing and documenting an accurate history and physical examination of patients; may include moving and positioning patients</li></ul><ul><li>Conducting comprehensive or episodic health assessments and developing patient care plans</li><li>Ordering and interpreting tests, treatments, and therapies, within the scope of practice</li><li>Prescribing medications, diet, supplies, prosthetic devices, and other home health aides according to clinical privileges</li><li>Administer and/or inject medications</li><li>Wound care; apply or remove casting, splinting, wound dressing; suture and staple removal, etc.</li><li>Instruct and counsel patients regarding the total treatment plan &amp; therapeutic regimes</li><li>Providing clear, concise, and accurate information regarding patient care in the medical record&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;</li><li>Obtain/maintain technical familiarity and proficiency for specific surgical procedures prior to their performance</li><li>Remain proficient in the utilization of commonly used clinical protocols and guidelines</li></ul><ul><li>Charting &amp; all paperwork/documentation and interacting with the patient and family/care givers, staff, consultants, and discharge planners.</li><li>OPTIONAL Primary or secondary trauma call coverage</li></ul><ul><li>OPTIONAL Emergency Room: includes evaluating and treatment of patients</li><li>Answering service coverage and responsibilities</li><li>The ability to initiate Basic/Advanced life support in response to emergency situations.</li><li>Provides education to patients, families, and significant others using established education materials</li><li>May provide other clinical duties within the scope of practice as directed under a patient’s care plan</li><li>Advocates for patients, families, co-workers, the community, and the health care profession</li><li>Integrates evidence-based knowledge and clinical expertise in decision-making</li><li>Seeks experiences and formal and independent learning activities to maintain and develop clinical and professional skills and knowledge</li><li>Establishes an effective relationship with the supervising physician</li><li>Complete duties and assist others as directed</li><li>Must follow all policies as introduced during new associate On-Boarding, updated real-time and outlined in Associate Handbook</li></ul>Education/Experience<ul><li>Graduate of accredited Physician’s Assistant Program</li><li>Washington State Physician Assistant License, Current</li><li>Current Certification as a physician assistant by the National Commission of Physician Assistants (NCCPA)</li><li>Current CPR and BLS from the American Heart Association</li></ul>Knowledge, Skills and Abilities<ul><li>Advanced physical assessment and critical thinking skills required</li><li>Ability to listen, interact and communicate verbally and in writing</li><li>Required: Comprehensive knowledge of surgical procedures, techniques, Standards of Care, instrumentation, equipment, and supplies as they directly correlate to the specialty.</li></ul><ul><li>Superior customer service skills</li><li>Great interpersonal skills; demonstrating patience, composure and cooperation; working well with all patients, physicians and staff.</li><li>Advanced understanding of and adherence to all safety, risk management and precautionary procedures, including the consistent respect for confidentiality (HIPAA)</li><li>Using time efficiently, with meticulous attention to detail, accuracy and completion</li><li>Ability to manage multiple factors for the best result.</li><li>Resourcefulness in addressing first level problems and tenacity to see things through to solution</li></ul><ul><li>Ability to remove oneself personally from given situations, remaining objective</li><li>Able to adapt to change, delays or unexpected events while maintaining a positive mindset</li><li>Clear oral and written communication</li><li>Ability to provide feedback to improve performance</li><li>Self-motivated; able to work following specific guidelines and in accordance with detailed instructions; measure self against standard of excellence, overcome obstacles and challenges with little supervision</li></ul>Work Environment/Physical DemandsThe work environment/physical demands described here are representative of those that must be met by a teammate to successfully perform the essential functions of this job.&nbsp; Reasonable accommodations may be made to enable differently abled persons to perform the essential functions.Work may be performed in an office and clinical environment. Requires corrected vision and hearing to normal range. While performing the duties of this job, the associate is regularly required to talk or hear. The associate is required to sit for long periods of time, stand and walk, bend and stretch. Use of telephone and computer is required. Manual dexterity required for use of computer keyboard. Occasionally lifts and carries items weighing up to 40 pounds. May requires working under stressful conditions or working irregular hours.CommentsThis description is intended to describe the essential job functions, the general supplemental functions and the essential requirements for the performance of this job.&nbsp; It is not an exhaustive list of all duties, responsibilities and requirements of a person so classified.&nbsp; Other functions may be assigned and management retains the right to add or change the duties at any time.

Physician Assistant - Interventional Pain Management/ Physiatrist

Position SummaryUnder the direction of the practice administrator, the Marketing Coordinator role establishes and maintains excellent relationships with referring providers, patients, and the community on behalf of hiring clinic and/or surgery center. This role must have superb communication and social networking skills. They are responsible for managing business partnerships with referral sources and executing marketing tasks on behalf of the clinic.&nbsp;This role will require onsite work at Puyallup and Kirkland locations in addition to remote work.ScheduleMonday-Friday, 8am-5pmKey Duties and ResponsibilitiesThe key duties and responsibilities of the Marketing Coordinator include, but are not limited to:Referral Outreach Responsibilities:&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; <ul><li>Educate patients, referring providers and other referral sources on the services and amenities provided at the hiring clinic and/or surgery center</li><li>Travel the surrounding clinic or surgery center geographic area to perform referring clinic drop-ins, schedule meetings and develop contacts and referral sources</li><li>Obtain comprehensive knowledge of the organization’s markets including key referral sources and patients</li><li>Identify opportunities for partnering and growth</li><li>Maintain contact with referring clinics by phone and email</li><li>Report clinical outreach efforts to practice administrator and physicians</li><li>Build brand awareness throughout the community; attend and participate in community events</li><li>Survey referral sources to identify procedural issues that inhibit referrals</li></ul>Marketing Responsibilities:<ul><li>Create and implement print and digital advertising campaigns </li><li>Manage the practice’s online reputation on Google, Healthgrades, Vitals, Yelp and other review sites </li><li>Monitor and manage the practice’s SEO campaign alongside digital marketing agency; edit and write educational blog posts and website content</li><li>Collaborate closely with the Proliance marketing team</li><li>Facilitate development, design and ongoing maintenance of the website</li><li>Work with new and incoming physicians to create an effective marketing plan that will assist in the growth of their practice</li><li>Assist in the creation of print advertisements </li><li>Regularly post engaging content for all social media platforms owned by the hiring clinic and/or surgery center, including Facebook, LinkedIn and YouTube</li><li>Design, order and distribute marketing materials on behalf of the practice</li><li>Work with videography team to create compelling and informative videos</li><li>Analyze patient satisfaction scores through internal survey platform; take action as needed</li><li>Compose annual marketing plan and budget</li><li>Manage philanthropic giving and sponsorships</li></ul>Administrative and Employee Engagement Responsibilities:<ul><li>Order uniforms, name tags and badges for employees</li><li>Open mail and disperse packages daily </li><li>Assist HR department in posting and removing job descriptions to the Proliance website</li><li>Lead the Event Committee with the purpose of boosting employee morale; plan office events and employee appreciation activities, organize donation drives, disburse birthday gifts and discover new ways to create a positive office environment</li><li>Assist administrator in other duties as requested</li></ul>Education/Experience<ul><li>High school diploma or GED. Bachelor’s degree in marketing, public relations, communications or related field preferred. </li><li>Minimum 1 year of marketing, sales or account development experience.</li></ul>Knowledge, Skills and Abilities<ul><li>Great interpersonal skills; demonstrating patience, composure and cooperation; working well with all patients, physicians and staff.</li><li>Computer savvy </li><li>Superior oral and written communication skills</li><li>Must be able to organize work and establish procedures</li><li>Must be able to speak, read, and write the English language</li><li>Must be skilled in computer/keyboard functions</li><li>Adherence to all safety, risk management and precautionary procedures, including the consistent respect for confidentiality (HIPAA)</li><li>Self-motivated; able to work independently</li></ul>Work Environment/Physical DemandsThe work environment/physical demands described here are representative of those that must be met by a teammate to successfully perform the essential functions of this job.&nbsp; Reasonable accommodations may be made to enable differently abled persons to perform the essential functions.

Marketing Coordinator

<h3>Job Description:</h3>To be eligible for consideration of this role, your primary residence must be located within a 90 mile radius at the time of application from the approved branch sites listed below: Edina, Oakdale, Minnetonka, Brookfield, MiddletonAs a Client Support Specialist, you will be an integral part of a fast-paced, team oriented environment that is focused on enhancing relationships with our high net worth clients who have assets of $250,000 to $1 million and therefore a complex service and investment need. In this role, you will help us to increase customer loyalty and drive business development opportunities.The Team While every Fidelity location has distinctive regional characteristics, each one embodies the core values that have been instrumental in building our proud past. Putting the customer first, respect, integrity, honesty, innovation and improvement as well as competitiveness are values shared across the organization. These simple but powerful values set us apart from our competition.The Expertise You Have<ul><li>Series 7 required</li><li>Series 63 or ability to obtain within 90 days</li><li>2-3 years of previous financial services experience</li></ul>The Skills You Bring<ul><li>Broad based knowledge and understanding of general financial planning concepts</li><li>Proven customer service, client support and problem resolution skills</li><li>Strong verbal and written communication skills</li><li>Ability to effectively influence others</li><li>Robust time management and organizational skills</li></ul>The Value You Deliver<ul><li>Engage with customers, via inbound calls, responding to their inquires which may include providing product and service level guidance, processing transactions to include options, equities, mutual funds and fixed income trades and other specialized monetary requests</li><li>Deliver efficient and responsive resolution for various client situations. Own the management of the case, research the issue and communicate the solution to the client</li><li>Uncover opportunities and identify products and services that will enhance the client’s financial success and partner with the Financial Consultant to further discuss with the client</li><li>Collaborate with internal business partners to research and resolve complex client requests</li><li>Conduct pro-active outbound calls to communicate resolution to the client or secure additional information to close out the request</li></ul>The base salary range for this position is $46,000 - $75,000 per year. Placement in the range will vary based on job responsibilities and scope, geographic location, candidate’s relevant experience, and other factors.Base salary is only part of the total compensation package. Depending on the position and eligibility requirements, the offer package may also include bonus or other variable compensation. We offer a wide range of <a href="https://jobs.fidelity.com/benefits/" target="_blank">benefits</a> to meet your evolving needs and help you live your best life at work and at home. These benefits include comprehensive health care coverage and emotional well-being support, market-leading retirement, generous paid time off and parental leave, charitable giving employee match program, and educational assistance including student loan repayment, tuition reimbursement, and learning resources to develop your career. Note, the application window closes when the position is filled or unposted.Fidelity’s hybrid working model blends the best of both onsite and offsite work experiences. Working onsite is important for our business strategy and our culture. We also value the benefits that working offsite offers associates. Most hybrid roles require associates to work onsite every other week (all business days, M-F) in a Fidelity office.Please be advised that Fidelity’s business is governed by the provisions of the Securities Exchange Act of 1934, the Investment Advisers Act of 1940, the Investment Company Act of 1940, ERISA, numerous state laws governing securities, investment and retirement-related financial activities and the rules and regulations of numerous self-regulatory organizations, including FINRA, among others. Those laws and regulations may restrict Fidelity from hiring and/or associating with individuals with certain Criminal Histories.<h3>Certifications:</h3>Series 07 - FINRA, Series 63 - FINRA<h3>Category:</h3>Customer Service, Relationship Management, Sales

Fidelity Investments

Client Support Specialist - Greater Seattle, WA Area

Position SummaryThe Surgical Health Services Coordinator (SHSC) plays a crucial role in the recovery process of workers undergoing surgical procedures. This position serves as a liaison between attending providers, surgical teams, workers, employers, and the Department of Labor and Industries. The SHSC ensures that all aspects of surgical care are efficiently managed, from pre-operative preparation to post-operative follow-up, to facilitate timely and effective recovery.Key Duties and ResponsibilitiesThe key duties and responsibilities of the&nbsp; Surgical Health Services Coordinator include, but are not limited to:<ul><li>Documentation and Compliance: Maintain accurate records. Ensure compliance with HIPAA regulations and L&amp;I documentation requirements.</li><li>Insurance and Billing: Verify patient coverage and collect necessary pre-surgery paperwork. Document all activities in MAVEN SHSC case notes for billing and payment purposes.&nbsp;</li><li>Collaboration: Work closely with surgeons, attending providers, and other healthcare professionals to ensure a seamless surgical process. Act as a point of contact for all parties involved in the worker's care.&nbsp;</li><li>APF Forms and Workers' Comp Paperwork: Assist physicians in completing and uploading Activity Prescription Forms (APF) and other workers' compensation paperwork. Ensure all documentation is accurate and submitted in a timely manner to facilitate the claims process.&nbsp;</li><li>Document Scanning: Scan all relevant documents into the Electronic Medical Records (EMR) system to ensure accurate and up-to-date patient records.&nbsp;</li><li>OHMS Management: Manage and document work in L&amp;I’s web-based Occupational Health Management System (OHMS).</li><li>Risk Identification: Identify claims that are at risk for long-term disability through:<ul><li>Claim-file review</li><li>Risk measures identified by the SHSC</li><li>Risk measures identified by OHMS</li><li>Requests for assistance on the claim from providers, injured workers, employers, or L&amp;I staff.&nbsp;</li></ul></li></ul>Other duties as assignedEducation/Experience<ul><li>Education: Bachelor's degree or equivalent in a related field.</li><li>Experience: Minimum of three (3) years of experience in direct patient care, return-to-work coordination, workers' compensation claims management, occupational health care, or equivalent experience. Alternatively, seven (7) years of relevant experience without a degree.</li><li>Skills: Strong organizational and communication skills, ability to work collaboratively with diverse teams, and proficiency in medical terminology and healthcare documentation.</li><li>Certifications: Relevant certifications in healthcare coordination or case management are preferred.</li><li>Familiarity with Regulations: Familiarity with Washington State Department of Labor and Industries (L&amp;I) guidelines and regulations.&nbsp;</li></ul>Key Competencies:<ul><li>Attention to Detail: Ensure accuracy in scheduling, documentation, and communication.</li><li>Empathy: Provide compassionate support to patients and their families.</li><li>Problem-Solving: Address and resolve any issues that arise during the surgical process.</li><li>Adaptability: Manage multiple tasks and adapt to changing priorities in a fast-paced environment.&nbsp;</li></ul>Work Environment/Physical DemandsThe work environment/physical demands described here are representative of those that must be met by a teammate to successfully perform the essential functions of this job.&nbsp; Reasonable accommodations may be made to enable differently abled persons to perform the essential functions.

Surgical Health Services Coordinator

ABOUT GREYSTARGreystar is a leading, fully integrated global real estate company offering expertise in property management, investment management, development, and construction services in institutional-quality rental housing, logistics, and life sciences sectors. Headquartered in Charleston, South Carolina, Greystar manages and operates more than $290 billion of real estate in 247 markets globally with offices throughout North America, Europe, South America, and the Asia-Pacific region. Greystar is the largest operator of apartments in the United States, manages more than 857,400 units/beds globally, and has a robust institutional investment management platform comprised of more than $76 billion of assets under management, including over $34 billion of development assets. Greystar was founded by Bob Faith in 1993 to become a provider of world-class service in the rental residential real estate business. To learn more, visit <a href="http://www.greystar.com" target="_blank">www.greystar.com</a>. JOB DESCRIPTION SUMMARYGreystar’s property management internship role provides an opportunity for students currently enrolled in a 2 or 4 year college or undergraduate degree program interested in a career in the real estate industry. Interns will gain practical experience in all areas of on-site residential property management. The internship is a rotational program onsite at a Greystar-managed property, where interns learn and perform critical job duties of the various onsite-level positions.JOB DESCRIPTIONLaunch your career with Greystar! We will be welcoming a cohort of Property Management Interns in Summer 2025.This program is designed for students who are projected to graduate in 2025. Our interns will work a Tuesday-Saturday 9:00 am-6:00 pm schedule.1.&nbsp;&nbsp; &nbsp;Work with the on-site team to get a sense of the day to day duties and responsibilities of each site-level role, including: Leasing Professional, Maintenance Supervisor, and Community Manager, and RPM, gaining exposure to marketing, financials, community events, move in/out.&nbsp;2.&nbsp;&nbsp; &nbsp;Become familiar with Company applications and operational techniques through completing required in-house training programs.3.&nbsp;&nbsp; &nbsp;May have the opportunity to shadow senior team members such as RPM and Director of Real Estate and assist with various financial, administrative, and other areas.4.&nbsp;&nbsp; &nbsp;May work on special projects that require building relationships and partnering with other Greystar teams to reach goals.5.&nbsp;&nbsp; &nbsp;May work with and contribute to outreach and promotion efforts utilizing website and social media outlets.6.&nbsp;&nbsp; &nbsp;May create documentation outlining processes, procedures, programs, testing/review results, etc.7.&nbsp;&nbsp; &nbsp;May conduct research on and prepare an assessment of a conceptual idea for the property or region.8.&nbsp;&nbsp; &nbsp;Complete and present final Capstone presentation.9.&nbsp;&nbsp; &nbsp;Participate in all Intern Program events such as Orientation, Executive Speaker Series, Trainings and Workshops, weekly Lunch &amp; Learns, mentorship activities, and site visits.The hourly range for this role is $20.76 - $21.50Additional Compensation:<ul><li>Corporate Positions:&nbsp;In&nbsp;addition to the base salary, this role may be eligible to participate&nbsp;in&nbsp;an annual bonus program based on&nbsp;individual and company performance.</li><li>Onsite Property Positions:&nbsp;In&nbsp;addition to the base salary, this role may be eligible to participate&nbsp;in weekly, monthly, and/or quarterly bonus programs.</li></ul>Robust Benefits Offered*:<ul><li>Competitive Medical, Dental, Vision, and Disability &amp; Life&nbsp;insurance benefits. Low (free basic) employee Medical costs for employee-only coverage; costs discounted after 3 and 5 years of service.</li><li>Generous Paid Time off. All new hires start with 15 days of vacation, 4 personal days, 10 sick days, and 10 paid holidays. Plus your birthday off after 1 year of service! Additional vacation accrued with tenure.</li><li>For onsite team members, onsite housing discount at Greystar-managed communities are available subject to discount and unit availability.</li><li>6-Week Paid Sabbatical after 10 years of service (and every 5 years thereafter).</li><li>401(k) with Company Match up to 6% of pay after 6 months of service.</li><li>Paid Parental Leave and lifetime Fertility Benefit reimbursement up to $10,000 (includes adoption or surrogacy).</li><li>Employee Assistance Program.</li><li>Critical Illness, Accident, Hospital&nbsp;Indemnity, Pet&nbsp;Insurance and Legal Plans.</li><li>Charitable giving program and benefits.</li></ul>*Benefits offered for full-time employees. For Union and Prevailing Wage roles, compensation and benefits may vary from the listed&nbsp;information above due to Collective Bargaining Agreements and/or local governing authority.Greystar will consider for employment qualified applicants with arrest and conviction records.

Greystar

Property Management Intern - Leasing Professional

ABOUT GREYSTARGreystar is a leading, fully integrated global real estate company offering expertise in property management, investment management, development, and construction services in institutional-quality rental housing, logistics, and life sciences sectors. Headquartered in Charleston, South Carolina, Greystar manages and operates more than $290 billion of real estate in 247 markets globally with offices throughout North America, Europe, South America, and the Asia-Pacific region. Greystar is the largest operator of apartments in the United States, manages more than 857,400 units/beds globally, and has a robust institutional investment management platform comprised of more than $76 billion of assets under management, including over $34 billion of development assets. Greystar was founded by Bob Faith in 1993 to become a provider of world-class service in the rental residential real estate business. To learn more, visit <a href="http://www.greystar.com" target="_blank">www.greystar.com</a>. JOB DESCRIPTION SUMMARYThe Resident Services Coordinator is responsible for providing effective customer service to all prospective tenants, current tenants and property staff by utilizing in-depth knowledge of the property and its functions. This position is also responsible for assisting property staff with the planning and implementation of resident activities and promoting a quality living experience for all residents.JOB DESCRIPTION<ul><li>Coordinates all resident functions and activities including orienting residents to the property, as well as assists with utility set-up and deliverance of packages and package claim reminders.</li><li>Develops and publishes property newsletter, which includes planned events, resident services, and advertisements.</li><li>Handles resident issues, including neighbor disputes, maintenance repairs, and resident requests. Prepares incident reports pertaining specifically to resident issues, in accordance with Company standards.</li><li>Schedules activity center or clubhouse rentals, maintains the contract on any such rental, and collects applicable fees. Ensures guest suites are in rental condition and provides additional amenities to residents, such as movie rentals, books, and games.</li><li>Processes work orders for the maintenance department, ensures they are completed timely and accurately, and contacts the resident to determine if they are satisfied with the work completed. Prepares weekly maintenance report to verify resident requests are being completed.</li><li>Inspects buildings and grounds to ensure safety and cleanliness, and alerts maintenance to items that need to be repaired.</li></ul>#LI-KK1The hourly range for this role is $23.50 - $26.00Additional Compensation:<ul><li>Corporate Positions:&nbsp;In&nbsp;addition to the base salary, this role may be eligible to participate&nbsp;in&nbsp;an annual bonus program based on&nbsp;individual and company performance.</li><li>Onsite Property Positions:&nbsp;In&nbsp;addition to the base salary, this role may be eligible to participate&nbsp;in weekly, monthly, and/or quarterly bonus programs.</li></ul>Robust Benefits Offered*:<ul><li>Competitive Medical, Dental, Vision, and Disability &amp; Life&nbsp;insurance benefits. Low (free basic) employee Medical costs for employee-only coverage; costs discounted after 3 and 5 years of service.</li><li>Generous Paid Time off. All new hires start with 15 days of vacation, 4 personal days, 10 sick days, and 10 paid holidays. Plus your birthday off after 1 year of service! Additional vacation accrued with tenure.</li><li>For onsite team members, onsite housing discount at Greystar-managed communities are available subject to discount and unit availability.</li><li>6-Week Paid Sabbatical after 10 years of service (and every 5 years thereafter).</li><li>401(k) with Company Match up to 6% of pay after 6 months of service.</li><li>Paid Parental Leave and lifetime Fertility Benefit reimbursement up to $10,000 (includes adoption or surrogacy).</li><li>Employee Assistance Program.</li><li>Critical Illness, Accident, Hospital&nbsp;Indemnity, Pet&nbsp;Insurance and Legal Plans.</li><li>Charitable giving program and benefits.</li></ul>*Benefits offered for full-time employees. For Union and Prevailing Wage roles, compensation and benefits may vary from the listed&nbsp;information above due to Collective Bargaining Agreements and/or local governing authority.Greystar will consider for employment qualified applicants with arrest and conviction records.

Resident Services Coordinator - The Residences at Rainier Square

<dt><h4>Job Summary</h4></dt>This position is open until filled; however, to ensure consideration, applications should be received by October 4, 2024 at 4:30 p.m.&nbsp;&nbsp; Are you an effective problem-solver with a passion for administrative support? King County Housing Authority (KCHA) is seeking a Management Analyst to join our Housing Management department.&nbsp; This position is vital in gathering, analyzing, summarizing, and presenting data across multiple software platforms. The ideal candidate will provide exceptional internal customer support, assist department leaders with administrative tasks, and troubleshoot various challenges. This role requires a proactive problem solver who can effectively communicate and adapt in a dynamic environment. This will be a hybrid role with occasional time spent at our Central Office in Tukwila, WA.&nbsp; &nbsp; King County Housing Authority (KCHA), an independent municipal organization is a high performing nationally recognized leader in affordable housing. To learn more about KCHA and our Mission visit this link. &nbsp; &nbsp;<dt><h4>Essential Functions</h4></dt>The Management Analyst: <ul><li>Data Analysis &amp; Reporting: Gathers, analyzes, and presents data from multiple software platforms to support departmental decision-making. Performs data analysis for creating operational program reports; researches and gathers statistics and data to prepare management reports; researches and analyzes policies and procedures for the department.</li><li>Problem-Solving: Identifies and troubleshoots problems, offers innovative solutions to enhance efficiency and effectiveness.</li><li>Customer Support: Provides internal customer service, addresses inquiries and resolves issues efficiently.</li><li>Vendor Management: Collaborates with software vendors to ensure effective solutions and services; manages relationships to support operational needs. Interacts with various agency groups and associates to review and approve required documents, reports and maintains database.</li><li>Financial Administration: Processes and pays invoices accurately and in a timely manner; generates rent statements, makes adjustments to tenant accounts, processes write-offs, and manages repayment accounts to ensure accuracy and compliance.</li><li>Project Management: Manages special projects and assignments that require research, justification, and recommendations in support of policy and/or procedure change considerations; engages in developing new streamlining operational procedures; gathers and compiles information from Housing Authority staff.</li><li>Collaboration: Works closely with various departments to gather insights and share findings, fostering a collaborative work environment. Works collaboratively across departments and agencies; represents the Housing Authority at housing conferences, meetings, and project grand openings.</li><li>Administrative Support: Assists department leaders with various administrative tasks, ensuring smooth operations and timely execution of projects.</li><li>&nbsp;Documentation &amp; Communication: Prepare memos, maintains accurate records of processes, findings, and recommendations to support continuous improvement.</li></ul><dt><h4>Qualifications and Competencies</h4></dt>Experience &amp; Education:&nbsp;&nbsp;<ul><li>Associate's degree in business, finance, math/science, or related field AND</li><li>Moderate experience in public or nonprofit sector with focus in data analysis, administrative support, housing authorities and public housing, housing program financing and/or funding, project management, grant writing and management, contract management, cost-estimating&nbsp;OR</li><li>An equivalent combination of experience and education that provides the necessary knowledge, skills, and abilities to perform the essential functions of this position.</li></ul>Required Knowledge, Skills, and Abilities:&nbsp;&nbsp; <ul><li>Thorough knowledge of principles and techniques of data analysis, housing programs, financing, project management and accounting.</li><li>Ability to establish and maintain effective working relationships with staff, vendors, regulatory agency administrators, and the general public.&nbsp;</li><li>Ability to organize work, set priorities and exercise sound judgment within established guidelines.</li><li>Ability to analyze problems, identify alternative solutions, and implement recommendations; demonstrate critical, creative, and reflective thinking.&nbsp;</li><li>Demonstrates responsible personal and professional conduct, which contributes to the overall mission and goals of KCHA; accepts personal responsibility for the quality and timeliness of work; ability to work effectively under pressure in a fast-paced environment.</li><li>Values diversity and possesses an understanding of multicultural and cultural competencies; ability to work effectively and positively with individuals of diverse cultural and socioeconomic backgrounds.&nbsp;<ul><li>Understanding of and sympathy with social, economic, health and emotional needs of families of low income.</li></ul></li><li>Applies effective written and verbal communication techniques to convey clear and timely messages to internal and external stakeholders; listens to people's ideas and concerns.<ul><li>Skill in planning, budgeting, public relations, project management, and technical writing.</li></ul></li><li>Proficiency with MS Office to include Word, Excel, Outlook, and database software.&nbsp;</li><li>Works effectively and efficiently to provide quality service to satisfy service expectations; seeks ways to improve service delivery; demonstrates strong data analysis skills.</li></ul>Special Requirements:&nbsp; <ul><li>Consent to and pass required assessments.</li><li>Consent to and pass a driver's and criminal records background check.&nbsp;</li></ul><dt><h4>Position Information and Application Process</h4></dt>Application Requirements:&nbsp; To be considered for this opportunity, you must:<ul><li>Complete the online application profile in its entirety.</li><li>Upload a cover letter that addresses how your experience and education qualifies you to perform the essential functions listed in the job announcement. (Cover Letter)</li><li>Upload a detailed résumé of all educational and professional experience.&nbsp;(Résumé)</li></ul>Salary &amp; Benefits: The starting salary range of this position is $37.47 - $45.90 per hour dependent on qualifications and professional experience. The complete salary range for this position is $37.47 - $54.33 hourly.&nbsp;A comprehensive health care benefits package for you and your dependents includes medical, dental and vision insurance, life and long-term disability insurance plans, vacation, sick and personal leave, reduced tuition, and retirement benefits are also available. For more details regarding KCHA comprehensive benefits, please visit our benefits page, <a href="http://www.kcha.org/employment/employeebenefits.aspx.&amp;nbsp" target="_blank">www.kcha.org/employment/employeebenefits.aspx.&amp;nbsp</a>; Work Environment: Incumbent(s) must be able to meet the physical requirements of the classification and have mobility, balance, coordination, vision, hearing and dexterity levels appropriate to the functions performed. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. &nbsp; After initial onboarding, depending upon the work assignment, this role will have the opportunity for a hybrid work schedule in accordance with the KCHA's flexible work arrangements; however, remote work conditions will be reviewed on a regular basis based on business and program need. The ability to report to the Central Office in Tukwila will be required.&nbsp; Physical Requirements: This work requires the frequent exertion of up to 10 pounds of force and occasional exertion of up to 25 pounds of force; work regularly requires sitting, speaking or hearing and using hands to finger, handle or feel, frequently requires repetitive motions and occasionally requires standing, walking, climbing or balancing, stooping, kneeling, crouching or crawling, reaching with hands and arms, tasting or smelling and pushing or pulling; work has standard vision requirements; vocal communication is required for expressing or exchanging ideas by means of the spoken word and conveying detailed or important instructions to others accurately, loudly or quickly; hearing is required to perceive information at normal spoken word levels and to receive detailed information through oral communications and/or to make fine distinctions in sound; work requires preparing and analyzing written or computer data, operating motor vehicles or equipment and observing general surroundings and activities; work has no exposure to environmental conditions; work is generally in a moderately noisy location (e.g. business office, light traffic). Equal Opportunity: King County Housing Authority is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status.&nbsp;&nbsp;

King County Housing Authority

Management Analyst - Housing Management

<dt><h4>Job Summary</h4></dt>Please note these positions are open until filled; however, to ensure consideration applications should be received by September 13, 2024, at 4:30 p.m.&nbsp;&nbsp;&nbsp; We are excited to announce an opportunity for three dynamic and detail-oriented individuals to join our team as Senior Management Analysts in Information Technology. Reporting to the Vice President of Strategic Operations, each of these roles will play a crucial part in aligning our administrative processes with their designated program needs and best practices. You will tackle complex challenges with innovative solutions, spearhead technology upgrades, and lead training sessions to enhance our team's capabilities. As the primary liaison between our support team and end users, you will drive process improvements and provide technical support to optimize KCHA’s enterprise software platforms (Yardi, Dayforce, ETO, etc.), ensuring efficiency and fostering innovation across our organization. If you are passionate about leveraging technology to solve problems and improve systems, we invite you to apply. King County Housing Authority (KCHA), an independent municipal organization is a high performing nationally recognized leader in affordable housing. To learn more about&nbsp;KCHA and our Mission visit this link.&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;<dt><h4>Essential Functions</h4></dt><ul><li>Manages operational software with regards to configuration, access, and technical support; serves as the primary contact for end users and support teams, bridging the gap between technology and its users; troubleshoots and resolves complex technical issues, identifies root causes, and implements effective solutions swiftly; provides technical assistance for customizations and configurations.</li><li>Maintains an in-depth understanding and support of Yardi, Dayforce, and ETO platforms; ensures optimal use of software.</li><li>Gathers user needs and translates them into actionable plans, ensuring that system enhancements are user-centric and address real-world requirements; aligns system functionalities with HCV, Property Management, Resident Services, and Financial compliance needs.</li><li>Leads efforts to analyze and optimize usage and performance data, identifying trends and areas for improvement; maintains monthly compliance reports to ensure operations meet all regulatory requirements and internal standards.</li><li>Leads and contributes on the phased implementation of future technology upgrades and customizations, ensuring projects are completed on time and within scope; facilitates smooth transitions for new features and processes, helping users adapt to changes with minimal disruption; leads training sessions for technology onboarding and assists trainers with technical expertise to ensure comprehensive training support for operational programs.</li><li>Creates and updates knowledge base articles and documentation, ensuring information is readily available and up-to-date for users and support teams; conducts testing and quality assurance for system upgrades and customizations to ensure enhancements meet quality standards.</li></ul><dt><h4>Qualifications and Competencies</h4></dt>Required Qualifications: <ul><li>Bachelor’s degree AND</li><li>Considerable experience with a deep understanding of complex business processes requiring technical expertise in areas such as housing programs, finance, payroll, and/or human resources OR</li><li>An equivalent combination of experience and education that provides the necessary knowledge, skills, and abilities to perform the essential functions of this position.</li></ul>Required Knowledge, Skills and Abilities: <ul><li>Understands technical aspects of the position and continuously builds knowledge, keeping up to date on the substantive and procedural aspects of the position including:<ul><li>Policies, procedures and practices of public and/or business administration, Authority regulations, policies and procedures.</li><li>Section 8 Administrative Plan and Public Housing ACOP, HUD requirements, and financial compliance.</li></ul></li></ul><li>Analyzes problems, identifies alternative solutions, and implements recommendations; demonstrates critical, creative, and reflective thinking. &nbsp;</li><li>Values diversity and possesses an understanding of multicultural and cultural competencies; ability to work effectively and positively with individuals of diverse cultural and socio-economic backgrounds.</li><li>Clearly and effectively communicates both verbally and in writing by actively listening and sharing relevant information.<ul><li>Skill in planning, customer service, and technical writing; ability to understand, interpret, explain and apply policies and procedures.&nbsp;</li></ul></li><li>Exercises sound judgment in analyzing situations and in reaching decisions quickly.&nbsp;</li><li>Strong organizational and time management skills to manage multiple projects as well as the flexibility to handle shifting priorities as new projects are assigned; ability to keep functioning effectively when under pressure; checks work to ensure accuracy and completeness; follows up with others to ensure that agreements and commitments have been fulfilled.</li><li>Establishes and nurtures relationships with stakeholders, regularly inviting feedback and suggestions; ability to work cooperatively with and offer assistance to others.</li><li>Proficiency using MS Office programs including Outlook, Word, Excel, database software, and other analytical software programs.<ul><li>Skill in technology solutions such as Yardi, Dayforce, ETO, PowerBI, Lucid Chart, Visio, or other workflow software.</li></ul></li>Special Requirements: <ul><li>Consent to and pass a criminal records background check.</li><li>Position will require occasional travel off-site for KCHA business needs.</li></ul><dt><h4>Position Information and Application Process</h4></dt>To be considered for this opportunity,&nbsp;you must: <ul><li>Complete the online application profile in its entirety. &nbsp;</li><li>Upload a cover letter that addresses how your experience and education qualify you to perform the essential functions listed in the job announcement. (Cover Letter)&nbsp;</li><li>Upload a detailed résumé of all educational and professional experiences. (Résumé)</li></ul>Salary &amp; Benefits:&nbsp; The starting salary range for this position is $92,168.38 - $112,905.94 annually, dependent on qualifications and professional experience. The complete salary range for this position is $92,168.38 - $133,643.50&nbsp;annually. Performance-based merit increase opportunities and Cost of Living Adjustments (COLA) are reviewed annually. A comprehensive health care benefits package for you and your dependents includes medical, dental and vision insurance, life and long-term disability insurance plans, vacation, sick and personal leave, tuition reimbursement, and retirement benefits are also available. For more details regarding KCHA comprehensive benefits, please visit&nbsp;our&nbsp;benefits page.&nbsp;&nbsp;&nbsp; Work Environment:&nbsp;&nbsp; Incumbent(s) must be able to meet the physical requirements of the classification and have mobility, balance, coordination, vision, hearing and dexterity levels appropriate to the functions performed. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.&nbsp; &nbsp; After initial onboarding, this role will have the opportunity to work remotely in accordance with the KCHA's flexible work arrangements; however, remote work conditions will be reviewed on a regular basis based on business and program need. Employees must reside in Washington State and having the ability to report to the Central Office in Tukwila will be required. Some local travel may be required to support KCHA business needs. Physical Requirements:&nbsp; Incumbent(s) must be able to meet the physical requirements of the classification and have mobility, balance, coordination, vision, hearing and dexterity levels appropriate to the functions performed. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. &nbsp; This work requires the occasional exertion of up to 25 pounds of force; work regularly requires using hands to finger, handle or feel and repetitive motions, frequently requires speaking or hearing and occasionally requires standing, walking, sitting, climbing or balancing, stooping, kneeling, crouching or crawling and reaching with hands and arms; work has standard vision requirements; vocal communication is required for expressing or exchanging ideas by means of the spoken word and conveying detailed or important instructions to others accurately, loudly or quickly; hearing is required to perceive information at normal spoken word levels and to receive detailed information through oral communications and/or to make fine distinctions in sound; work requires preparing and analyzing written or computer data and observing general surroundings and activities; work has no exposure to environmental conditions; work is generally in a moderately noisy location (e.g. business office, light traffic). &nbsp; Equal Opportunity:&nbsp; King County Housing Authority is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status.

19 Project Management / Professional Services Jobs in Seattle, WA, USA